INTEGRATED LOGISTIC SUPPORT

“I DON'T KNOW WHAT THIS 'LOGISTICS' IS THAT MARSHALL IS

ALWAYS TALKING ABOUT, BUT I WANT SOME OF IT.” – ADMIRAL EARNEST KING, CINC, US FLEET WW II

DEFENSE ACQUISITION AND LIFE CYCLE MANAGEMENT

ILS is a requirement

WHAT IS ILS?

• THE MOST GENERAL DEFINITION OF ILS IS A MEANS OF LOGISTICAL SUPPORT WHICH DEVISES, DIRECTS, AND SUPPORTS THE IDENTIFICATION AND DEVELOPMENT OF SYSTEM REQUIREMENTS AND LOGISTICS SUPPORT FOR MILITARY SYSTEMS.

GOAL'S OF ILS

• THE PRIMARY GOAL OF ILS IS TO CREATE SYSTEMS WITH A GREATER LIFE SPAN WITH LOWER SUPPORT REQUIREMENTS AND COSTS.

• REDUCE COST AND INCREASE ROI• ADDRESS BOTH SUPPORTABILITY DESIGN DURING ACQUISITION

AND SUPPORT OF FIELDED SYSTEMS FOR OPERATIONAL LIFE SPAN.

• THESE GOALS ARE REACHED BY DRIVING OPERATIONAL AVAILABILITY (AO) UP WHILE CONTAINING COSTS ASSOCIATED WITH LIFE CYCLE SUPPORT.

WHAT IS AVAILABILITY?• AVAILABILITY CAN BE GENERALLY DEFINED AS THE

PROBABILITY THAT A SYSTEM WILL BE READY TO PERFORM IT’S MISSION OR FUNCTION UNDER STATED CONDITIONS WHEN CALL UPON TO DO SO AT A RANDOM TIME.

• AT A HIGH LEVEL AVAILABILITY IS MEASURED AS UPTIME/UPTIME + DOWNTIME

• THERE ARE TWO PRIMARY MEASURES OF AVAILABILITY: INHERENT (AI) AND OPERATIONAL (AO).

INHERENT AND OPERATIONAL• INHERENT IS DEFINED AS MTBF/MTBF+MTTR AND IS PRIMARILY A FUNCTION OF DESIGN. • MTBF – MEAN TIME BETWEEN FAILURE • MTTR – MEAN TIME TO REPAIR

• OPERATIONAL IS DEFINED AS MTBM+RT/(MTBM+RT+MDT) AND IS A FUNCTION OF BOTH THE DESIGN AND THE IMPACT OF REAL WORLD OPERATION.• MTBM – MEAN TIME BETWEEN MAINTENANCE (ALL CORRECTIVE AND

PREVENTIVE MAINTENANCE TIME)• RT – READY TIME (SYSTEM AVERAGE READY TIME (AVAILABLE BUT

NOT OPERATING) IN A COMPLETE OPERATIONAL CYCLE)• MDT – MEAN DOWN TIME INCLUDES ALL TIME ASSOCIATED WITH THE

SYSTEM BEING DOWN FOR CORRECTIVE MAINTENANCE (CM) INCLUDING DELAYS (COMPARED TO MTTR WHICH ONLY ADDRESSES REPAIR TIME) INCLUDING SELF IMPOSED DOWNTIME FOR PREVENTIVE MAINTENANCE (PM) ALTHOUGH IT IS PREFERRED TO PERFORM MOST PM ACTIONS WHILE THE EQUIPMENT IS NOT OPERATING. ADDITIONALLY, ANY LOGISTICS DELAY TIME, SUCH AS SPARE PART RETRIEVAL TIME, ARE INCLUDED IN THE MDT

WHY DO I CARE?• AS A PROVIDER OF SYSTEMS AND EQUIPMENT TO DOD OUR SPHERE OF INFLUENCE IS PRIMARILY LIMITED TO THE DESIGN AND MANUFACTURE OF THESE ITEMS. THROUGH OUR DESIGN EFFORTS WE CAN PROVIDE SAFE, RELIABLE EQUIPMENT THAT IS “EASY” TO OPERATE AND MAINTAIN. THROUGH OUR MANUFACTURING EFFORTS WE DELIVER PRODUCTS THAT CONFORM TO THAT SAFE, RELIABLE AND MAINTAINABLE DESIGN.

• AS A DESIGNER AND PRODUCER WE LIVE IN THE INHERENT AVAILABILITY (AI) SIDE OF THE METRIC. WE HAVE LIMITED IMPACT ON OPERATIONAL AVAILABILITY (AO).

• ALL OF THIS IS ABOUT ONE THING: SYSTEM EFFECTIVENESS.

I THOUGHT WE WERE TALKING ABOUT ILS?• WE ARE.• THERE THREE PRIMARY FACTORS

WHICH DRIVE SYSTEM EFFECTIVENESS: • AVAILABILITY• DEPENDABILITY• CAPABILITY

• ILS HAS AT LEAST AN INDIRECT IMPACT ON ALL OF THESE, MOST ARE A DIRECT IMPACT.

ILS DOMAINS• ILS CAN BE BROKEN DOWN INTO 10 PRIMARY DOMAINS

• RELIABILITY ENGINEERING, MAINTAINABILITY ENGINEERING AND MAINTENANCE PLANNING (PREVENTIVE, PREDICTIVE AND CORRECTIVE)

• SUPPLY SUPPORT (SPARES AND PROVISIONING)• SUPPORT AND TEST EQUIPMENT/EQUIPMENT SUPPORT• MANPOWER AND PERSONNEL• TRAINING AND TRAINING SUPPORT• TECHNICAL DATA/PUBLICATIONS• COMPUTER RESOURCES SUPPORT• FACILITIES• PACKAGING, HANDLING, STORAGE, AND TRANSPORTATION (PHS&T)• DESIGN INTERFACE• SOMETIMES SAFETY GETS THROWN ON THE LIST, BUT IT’S REALLY A

SEPARATE DISCIPLINE

RELIABILITY & MAINTAINABILITY• RELIABILITY PREDICTION• RELIABILITY ANALYSIS• LEVEL OF REPAIR ANALYSIS (LORA)• MAINTENANCE PLANNING• MAINTENANCE TASK ANALYSIS• RELIABILITY CENTERED

MAINTENANCE ANALYSIS

• SPARES MODELING• INCO/OBRP/ISIL PARTS LISTS• ICAPS• APL/AEL• ACTUAL SPARES ACQUISITION,

STORAGE, AND ISSUANCE

SUPPLY SUPPORT

SUPPORT AND TEST EQUIPMENT• SUPPORT AND TEST EQUIPMENT INCLUDE ALL EQUIPMENT,

MOBILE AND FIXED, THAT IS REQUIRED TO PERFORM THE SUPPORT FUNCTION, EXCEPT THAT EQUIPMENT WHICH IS AN INTEGRAL PART OF THE SYSTEM. • ORGANIZATION LEVEL• DEPOT • PRODUCTION/FACTORY• GPETE• SPETE• PLANNING AND ACQUISITION OF

LOGISTIC SUPPORT FOR THIS EQUIPMENT.

MANPOWER AND PERSONNEL• HUMAN SYSTEMS INTERFACE• HUMAN FACTORS CONSIDERATIONS

DURING THE PLANNING AND DECISION PROCESS

• MANNING REQUIREMENTS• SPECIAL SKILLS

TRAINING AND TRAINING SUPPORT• INCLUDES THE PROCESSES, PROCEDURES, TECHNIQUES, TRAINING

DEVICES, AND EQUIPMENT USED TO TRAIN PERSONNEL TO OPERATE AND MAINTAIN A SYSTEM

• DEVELOPMENT OF TRAINING PLANS (NTSP)• INSTRUCTIONAL STRATEGY DESIGN (ISD)• PERSONNEL PERFORMANCE PROFILES• TASK AND SKILLS ANALYSIS• CURRICULUM DEVELOPMENT• COMPUTER/WEB BASED TRAINING• EMBEDDED TRAINING• FACTORY TRAINING• COURSE IMPLEMENTATION

• INSTRUCTOR LED “BRICK AND MORTAR” TRAINING• ELECTRONIC CLASSROOM• WEB BASED

• FLEET/ISEA TRAINING EFFECTIVENESS SURVEYS

TECHNICAL DATA/PUBLICATIONS• SCIENTIFIC OR TECHNICAL INFORMATION NECESSARY TO TRANSLATE

SYSTEM REQUIREMENTS INTO DISCRETE ENGINEERING AND LOGISTIC SUPPORT DOCUMENTATION.• TECHNICAL MANUALS/IETM/ETM• QUICK REFERENCE GUIDES (QRG)• SOFTWARE USERS MANUAL (SUM)• SYSTEM OPERATION MANUAL (SOM)• PREVENTIVE MAINTENANCE

DOCUMENTATION• TECHNICAL BULLETINS• DRAWINGS/SPECIFICATIONS/TECHNICAL DATA PACKAGES• AND SO ON…• KEY REQUIREMENT IS THE TRANSLATION OF COMPLEX ENGINEERING LANGUAGE

AND DRAWINGS WHICH MUST BE DISTILLED TO BE USEFUL BY END USER. TYPICAL USN TECHNICAL MANUALS ARE WRITTEN TO 8TH GRADE LEVEL, SOME TO THE 6TH. NOT AS EASY AS YOU MIGHT THINK.

COMPUTER RESOURCES SUPPORT• INCLUDES THE FACILITIES, HARDWARE, SOFTWARE, DOCUMENTATION,

MANPOWER, AND PERSONNEL NEEDED TO OPERATE AND SUPPORT COMPUTER SYSTEMS AND THE SOFTWARE WITHIN THOSE SYSTEMS.

• INCLUDES:• COMPUTER PROGRAMS AND SOFTWARE• DEFINITION OF LANGUAGE REQUIREMENTS• ACQUISITION PROCESS FOR HARDWARE

AND SOFTWARE• SOFTWARE CONFIGURATION MANAGEMENT• SOFTWARE CHANGE MANAGEMENT• HARDWARE REQUIREMENTS• MANPOWER REQUIREMENTS

FACILITIES• VARIETY OF PLANNING ACTIVITIES, DIRECTED TOWARD ENSURING THAT

ALL REQUIRED SHORE BASED PERMANENT OR SEMI-PERMANENT OPERATING AND SUPPORT FACILITIES ARE AVAILABLE CONCURRENTLY WITH SYSTEM FIELDING.• TRAINING • FIELD AND DEPOT MAINTENANCE • STORAGE • OPERATIONAL• TESTING

PACKAGING, HANDLING, STORAGE, AND TRANSPORTATION (PHS&T)• RESOURCES AND PROCEDURES TO ENSURE THAT ALL EQUIPMENT AND

SUPPORT ITEMS ARE PRESERVED, PACKAGED, PACKED, MARKED, HANDLED, TRANSPORTED, AND STORED PROPERLY FOR SHORT- AND LONG-TERM REQUIREMENTS.• EQUIPMENT MARKING/IUID• SYSTEM CONSTRAINTS (SUCH AS DESIGN SPECIFICATIONS, ITEM CONFIGURATION, AND SAFETY

PRECAUTIONS FOR HAZARDOUS MATERIAL)• SPECIAL SECURITY REQUIREMENTS• GEOGRAPHIC AND ENVIRONMENTAL

RESTRICTIONS• SPECIAL HANDLING EQUIPMENT

AND PROCEDURES• IMPACT ON SPARE OR REPAIR PARTS

STORAGE REQUIREMENTS• EMERGING PHS&T TECHNOLOGIES,

METHODS, OR PROCEDURES AND RESOURCE -INTENSIVE PHS&T PROCEDURES

• ENVIRONMENTAL IMPACTS AND CONSTRAINTS

DESIGN INTERFACE• DESIGN INTERFACE IS THE RELATIONSHIP OF LOGISTICS-

RELATED DESIGN PARAMETERS OF THE SYSTEM TO ITS PROJECTED OR ACTUAL SUPPORT RESOURCE REQUIREMENTS. • RELIABILITY• MAINTAINABILITY• STANDARDIZATION• INTEROPERABILITY• SAFETY• SECURITY• USABILITY• ENVIRONMENTAL AND HAZMAT• PRIVACY, PARTICULARLY FOR COMPUTER SYSTEMS• LEGAL

ILS CERTIFICATION• REGARDLESS IF NEW CONSTRUCTION OR BACK-FIT ONTO A SHIP AS PART

OF AN ALTERATION, A CERTIFICATION OF ILS READINESS MUST BE COMPLETED. YOU DON’T GET EQUIPMENT ON A NAVY SHIP WITHOUT IT.

• FOR BACK-FIT THE REGIONAL MAINTENANCE AND MODERNIZATION COORDINATION OFFICE (RMMCO) IS THE GATE KEEPER. REQUIRED RMMCO INTEGRATED LOGISTICS SUPPORT PACKAGE

• ILS CERTIFICATION• APPROVED DRAWINGS• APL - HARDWARE• XSFT - SOFTWARE• CONFIGURATION DATA MANAGERS DATABASE – OPEN ARCHITECTURE

(CDMD-OA) FILE LOADED• DD-1149 PAPERWORK• TECHNICAL MANUALS• PLANNED MAINTENANCE

TOTAL LIFE CYCLE SUPPORT

• ILS • FIELD SERVICES• ALTERATION INSTALLATION TEAMS (AIT)• DEPOT REPAIR• CHANGE MANAGEMENT• PERFORMANCE BASED LOGISTICS (PBL)

SUPPORT ACROSS THE LIFE CYCLE

WHERE THE MONEY’S AT

CONCLUSION• ILS IS A REQUIREMENT• ILS IS THE PROCESS WHICH ENSURE THE

EQUIPMENT PROVIDED TO THE END USER IS EFFECTIVE AND RELIABLE. ADDITIONALLY IT ENSURES THE OPERATOR AND MAINTAINER HAVE THE TRAINING, DOCUMENTATION, SPARES, AND SUPPORT NEEDED TO COMPLETE THE MISSION AND COME HOME.

• NO MATTER HOW GREAT THE DESIGN OF THE EQUIPMENT OR HOW WELL BUILT, IF IT’S NOT SUPPORTABLE “OUT THERE” IT’S OF LITTLE VALUE.

• THERE IS REAL MONEY TO BE MADE IN LIFE CYCLE SUPPORT.