IGG Agenda 4 May 2016 - RMDS...Retail Market Design Service IGG Agenda 4 th May 2016 Minutes from Previous IGG Meeting 13:45 – 13:50 SEAI Presentation 13.50 – 14:10 Review of Action

Retail Market Design Service

IGG Agenda 4th May 2016

Minutes from Previous IGG Meeting 13:45 – 13:50

SEAI Presentation 13.50 – 14:10

Review of Action Items 14:10 – 14:25

CER Update 14:25 – 14:40

Gemserv Update 14:40 – 14:50

MRSO Update 14:50 – 15:00

ESB Networks Update 15:00 – 15:15

Retail Market Design Service Update 15:15 – 15:35

AOB 15:35 – 15:40

Next Steps 15:40 – 15:45

4th May 2016


IGG Meeting Conference Call Participants

IGG Meeting Conference Call Facility Etiquette

All participants are kindly requested to do the following when they join the Conference Call.

1. When you are placed into the Conference Call please introduce/identify yourself clearly to all the

other participants on the Conference Call.

2. Once you have identified yourself please press “ * 6 ” (Star 6) on your phone to mute your phone’s

microphone.

3. When you wish to speak simply press “ # 6 ” (Hash 6) . This un-mutes your phone’s microphone.

4. When you have finished speaking please press “ * 6 ” (Star 6) again to return your phone’s

microphone to mute.

4th May 2016


Minutes

Minutes (v1.0) from IGG meeting

9th March 2016

For Approval Today

4th May 2016

Electricity & Gas Prices in IrelandUpcoming changes to the EU Legislation

Weaknesses of current methodology/survey

• No clear definition of certain sub-components, what goes where…

• Insufficient detail to analyse price drivers

• Very limited information on prices for large consumers

New Elements

• Disaggregation of network costs into distribution and

transmission costs

• Reporting of disaggregated price components from

annual to half yearly, identical to tax level reporting

• Achieve a higher level of disaggregation of taxes and

levies

Business Electricity Consumption Bands

Annual Electricity Consumption

(MWh)

Consumption

bandLowest Highest

Share of

Market

Annual Spend

- up to (ex-vat)

Band IA - < 20 8.3% €4k

Band IB 20 < 500 31.0% €82k

Band IC 500 < 2,000 17.9% €272k

Band ID 2,000 <20,000 27.6% €2,322k

Band IE 20,000 < 70,000 10.1% €6,780k

Band IF 70,000 <= 150,000 5.1% €13,142k

Household Electricity Consumption Bands

Annual Electricity Consumption

(kWh)

Consumption

bandLowest Highest

Share of

Market

Annual Spend

- up to (ex-vat)

Band DA - < 1,000 1.8% €480

Band DB 1,000 < 2,500 10.3% €770

Band DC 2,500 < 5,000 36.0% €1,231

Band DD 5,000 <15,000 44.2% €3,180

Band DE >15,000 7.6%

Level of Detail

Prices excluding all taxes, fees,

levies and chargesIncludes only the energy and supply component

and the network component

Prices excluding value added

tax (VAT) and other recoverable

taxes

As above plus taxes, fees, levies and charges

considered as non-recoverable for non-

household customers. For household final

customers this price level includes the energy

and the network components as well as taxes,

fees, levies and charges but excludes VAT.

Prices including all taxes includes the energy and supply component, the

network component, as well as all recoverable

and non-recoverable taxes, fees, levies and

charges.

Price Level of Detail based on Taxation

Level of Detail

Energy and Supply Shall include the following end-user costs:

generation, aggregation, balancing energy,

supplied energy costs, customer services,

after-sales management and other supply

costs.

Network Shall include the following end-user costs:

transmission and distribution tariffs,

transmission and distribution losses, networkcosts after-sale service costs, system service

costs, and meter rental and metering costs.

Taxes, fee, levies and charges This component shall be the sum of all taxes,

fees, levies and charges.

Electricity Price Level of Detail for Components

Level of Detail – Sub-components Network

Transmission Costs Average relative share of transmission costs

for household and non household

consumers

Distribution Costs Average relative share of distribution costs

for household and non household

consumers

Electricity Price Level of Detail for Network Sub-components

Level of Detail – Sub-components

Taxes, fees, levies and charges

VAT Value added tax

Renewable and CHP Related to the promotion of renewable energy sources,

energy efficiency and CHP generation.

Capacity, Security,

Adequacy etc

Related to capacity payments, energy security and

generation adequacy; taxes on coal industry restructuring; taxes on electricity distribution.

Stranded costs and levies on financing energy

regulatory authorities or market operators.

Air Quality and

Environment Taxes on emissions of CO2 or other greenhouse gases

Nuclear Relating to the nuclear sector, decommissioning,

inspections and fees for nuclear installations.

Other taxes, fees, levies

and charges

All other taxes, fees, levies or charges not covered

above.

Electricity Price Level of Detail for Taxes Sub-components

The Sustainable Energy Authority of Ireland is partly

financed by Ireland’s EU Structural Funds Programme co-

funded by the Irish Government and the European Union.

http://www.seai.ie/Publications/Statistics_Publications/Electricity_and_Gas_Prices/

Thank you.


IGG Action Items

Updated IGG Action List issued in advance of meeting

�3 Actions closed since last IGG meeting:

�9 IGG Actions carried forward:

4th May 2016


Update on actions - Closed

AP No. TitleOrg.

Assigned to Date Closed Date Raised

985

MRSO CoLE Figures - Suppliers to check internally and ensure that they are not inputting Alpha Strings in the Name field of the 016 MM. Correct the issue if they are and report to RMDS who will refer to MRSO. Suppliers 09/03/2016 02/09/2015

1000Vulnerable Customers - ESBN to provide a detailed description of the current services it provides to Life, Non-Life and Special Services Register Customers ESBN 09/03/2016 13/01/2016

1003 CER to set up a Green Source Products Conference Call or Email. CER 09/03/2016 10/02/2016

4th May 2016


Update on actions – Open

AP No. TitleOrg.

Assigned to Date Due Date Raised

948

Data Protection - ESBN to report back on how the COLE process currently records the moving out of an occupant to identify whether the moved out customer details are retained in the ESBN system. If details are retained data protection concerns need to be investigated ESBN 04/05/2016 14/01/2015

986Technical Details - DR covering the importance of appropriate Technical Details (name and phone) to the 016 to be drafted. Detail to be added to MPD 01 & 02 ESBN 04/05/2016 02/09/2015

993

LTCA Next Steps - LTCA WG to convene following CER decision to support appointment of auditor. Terms of reference to be reviewed to account for pending I-SEM design confirmation. WG to submit update on terms of reference, chairperson, plan for progressing and project managing next stage of LTCA initiative at next IGG.

LTCA WG/Suppliers 04/05/2016 04/11/2015

1002

Eligible Customer Files - Suppliers/CER/ESBN to review the 3 Options presented by RMDS and respond to RMDS with their position by selection of one option and/or provision of comment Suppliers 04/05/2016 13/01/2016

1004

CoLE Process - ESBN to review the CoLE Process in relation to a Customer moving out with no immediate Customer move in. Determine recommended Technical and Business process options for managing this, including the implications for ESBN processes. Suppliers to provide comment on how they handle this CoLE scenario and highlight Supplier/Customer implications.

ESBN/ Suppliers 04/05/2016 09/03/2016

1005

Green Source Products - CER to send the Green Source Submission that was presented at the IGG to Suppliers. Suppliers to respond with comments and/or gaps. Suppliers to provide feedback on the Verification process being suggested, timelines outlined, the retrospective application and the need for a consistent set of guidelines for the Terms of Reference Suppliers need to supply coming out of the Audit.

CER/ Suppliers 04/05/2016 09/03/2016

1006

Green Source Products - Green Source Products - CER to provide details of the data to be sought under the Audit to Suppliers, to engage an Auditor(s) to undertake a consistent Green Source Products review within their organisations. CER 04/05/2016 09/03/2016

1007

Revenue Protection Timelines - Suppliers to send examples of Revenue Protection issues & resolution timelines to ESBN via RMDS. ESBN to consider developing a voluntary SLA for Revenue Protection Activities.

Suppliers/ ESBN 04/05/2016 09/03/2016

1008Vulnerable Customers SI463 – ESBN to provide comments on Suppliers Questions to Suppliers via RMDS. ESBN 04/05/2016 06/04/2016

4th May 2016

CER Update

Industry Governance Group

4th May 2016

Retail Market Assurance

Services for the Irish Electricity

Market

Lizzie Montgomerie

IGG

4 May 2016

Dublin

Assured Parties – April 2016

Gemserv 19

Number and type of live participants assured by Gemserv since 2005

NB this is not a reflection of the live market position.

9

7

21

81

Large

Small

Self Supplier

DSU

Export Supplier

Assurance Services: April 2016

Gemserv 20

New Entrants

Two Large

Suppliers

One Small

Supplier

Re-

Qualification

One Large (from

Small) Supplier

One Material

Change

Market Design

Releases

TIBCO Upgrade

Issue 24

IPT 1&2

Schema MDR

TIBCO Hub Upgrade Assurance Progress

• Next steps:

– Formal Assessment

– IPT2

– Reporting

Gemserv 21

Thank You

Lizzie Montgomerie

Head of Assurance

T: +44 (0) 20 7090 7750

E: [email protected]

W: www.gemserv.com

MRSO Update Gerry Halligan

4th May 2016

24 esbnetworks.ie

Market Message 010

January February March April May June July August September October November December

2014 24,339 27,531 28,279 33,915 30,387 28,754 33,560 31,262 33,495 36,321 35,743 24,768

2015 29,927 32,316 31,311 30,378 31,002 31,954 32,226 28,638 33,248 32,089 32,028 25,017

2016 28,879 33,755 31,916 34,299

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

2014 2015 2016

25 esbnetworks.ie

Market Message 105L

January February March April May June July AugustSeptemb

erOctober

November

December

2014 18,159 22,308 24,568 28,254 30,517 22,914 28,014 26,735 28,590 28,553 33,776 24,219

2015 22,833 28,140 26,116 23,970 26,989 26,800 27,591 23,591 27,768 26,358 27,107 23,381

2016 21,349 27,736 27,966 31,404

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

2014 2015 2016

26 esbnetworks.ie

COS in-progress 3rd May 2016 – 9,041

•Reviewed Monthly

•Suppliers notified of individual switches outstanding and reason

•Switch outstanding for Energisation or Token Meter Removal will not time-out

•Contact Customer or submit cancellation

•XXX Switches held due to an existing Open Service Order

Jan 2016 1

Feb 2016 0

Mar 2016 30

27 esbnetworks.ie

COS and CoLE

MonthExplicit CoLE

Inferred CoLE

Total CoLE

Total 010

% Explicit CoLE

% Total CoLE

Feb-16 7,077 5,626 12,703 33,755 21% 38%

Mar-16 6,888 5,545 12,433 31,916 22% 39%

Apr-16 7,193 6,276 13,469 34,299 21% 39%

28 esbnetworks.ie

Registration Rejections %

January February March April May June July AugustSeptembe

rOctober November December

2014 2.6% 2.0% 2.1% 2.1% 2.4% 2.3% 2.8% 2.6% 2.8% 2.9% 2.5% 2.9%

2015 2.2% 2.1% 2.2% 2.4% 2.3% 5.7% 2.9% 4.1% 3.4% 3.3% 2.9% 4.0%

2016 3.1% 2.3% 2.6% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

2014 2015 2016

29 esbnetworks.ie

Debt Flagging

Feb-16 Mar-16 Apr-16

Total MPRNs received 379 420 463

Total CoLEs returned to outgoing supplier 193 193 230

Returned for other reason to outgoing supplier (invalid MPRN, switch completed)

23 28 15

Valid Debt Flags issued to gaining supplier 163 199 217

Total not cancelled 109 141 163

Total cancelled 54 58 54

Valid Debt Flags as % of total COS 0.6% 0.7% 0.7%

30 esbnetworks.ie

Debt Flagging

May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16

Total MPRNs received 622 722 716 540 666 763 509 356 400 379 420 463

Valid Debt Flags issued 283 327 331 229 298 529 229 164 198 163 199 217

Total Cancelled 102 97 104 95 85 51 79 71 48 54 58 54

0

100

200

300

400

500

600

700

800

900

Total MPRNs received

Valid Debt Flags issued

Total Cancelled

31 esbnetworks.ie

Disputed Reads

244

169 173 175

194

265

155 151

194205

186

158164

178183

111 108100

149

128

144 142 139

170

0

50

100

150

200

250

300

32 esbnetworks.ie

Total Withdrawal of 310 reads for all Suppliers

999923

1,322

1,1971,279

1,184

1,050985

1,0921,0991,078

948 917

1,028

1,448

1,2761,241

1,121

1,033

771

1,000981

762

854

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

2,200

Withdrawal of 310 Reads

Withdrawals as % of Completions

33 esbnetworks.ie

Objections – Erroneous Transfers

68

42

68

61

83

91

74

64

52 52

47

53

48

69 68

59

67

79

92

68

89

74

65

86

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

0

10

20

30

40

50

60

70

80

90

100

No

. o

f C

oS

Co

mp

leti

on

s

No

. o

f O

bje

cti

on

s

No. of Objections

CoS Completions

34 esbnetworks.ie

Objections

Feb-16 Mar-16 Apr-16

No. of Objections 74 65 86

Cancellations from Objections 35 50 61

Objection emails to MRSO 15 8 7

Reasons:

Uncontactable by phone 2

Written communication

COS confirmed 14 4 7

Other 1 2

Escalation emails 2 7 7

35 esbnetworks.ie

A1 & A2 address with Eircode

0

50

100

150

200

250

300

350

400

450

500N

um

be

r o

f a

dd

re

sse

s

Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

A1 address 0 1 1 1 3 3 3 3 3

A2 address 165 187 201 229 254 286 330 384 435

ESBN Presentation to the IGG

John Bracken

4th May 2016

37 esbnetworks.ie

Prepayment Meter Stats

Keypad Meter Stats:

Total installed up to 22 April 2016 @ 77,438

Total installed in 2016 YTD (22 Apr) @ 2,261

ESB Networks I-SEM Programme

Presentation to the IGG

Theresa O’Neill, James Long

4th May 2016

39 esbnetworks.ie

ESB Networks I-SEM Programme - Introduction

• CER’s Retail Market team asked ESB Networks in January 2015 to assess the impact of the I-SEM on the Retail Market in Ireland.

• The RAs and the I-SEM Project team have put in place extensive communications , consultations, working groups on sundry I-SEM topics .

• They have invited Suppliers, Generators, other Participants including Meter Data Providers etc. to attend and become involved. No doubt your organisation is represented at all relevant forums and is aware of the I-SEM programme of work and its timelines.

• Whilst the SEM is to undergo a radical transformation arising from changes to European legislation designed to create a single wholesale electricity market across Europe, the intention of the RA’s I-SEM team is that there would be minimum impact for the Retail Market and for Meter Data Providers arising from the I-SEM.

40 esbnetworks.ie

ESB Networks I-SEM Programme - Introduction

• ESB Networks is one of the four Meter Data Providers represented at the I-SEM Metering Working Group and through that we are considering the impacts of the I-SEM.

• Currently there are some queries which are being worked through in that forum and are expected to be bottomed out during May. After this we will be in a position to draft any necessary Retail Market Discussion Requests and bring them to the next IGG/ReMCoWG.

• This is our current understanding of sundry key items:

• At this time, No Changes are indicated to the Harmonised Retail Market Schema or the COBL

• D+1,D+4,M+4,M+13 Settlements will operate for ESBN for the I-SEM i.e. No Change to frequency

• Need to concurrently operate the SEM and the I-SEM until the Re-Settlement of the SEM has completed

• No Meter Data will set the price in the I-SEM and so I-SEM will not need the Price-Effecting category

• I-SEM Market Trials will run from June-Sept 2017

• The Go-Live date for the I-SEM is 1st Oct 2017

Thank You

Footer


Retail Market Design Update

Jessica Gregory

RMDS

4th May 2016


Market Release Summary

2015 Market Releases

� Non Schema Release – Will go live with the TIBCO/Schema Release

� Schema Release and TIBCO Release – IPT2 Planning underway. First Workbook to

issue to MPs containing all scenarios and detail by 16.05.2016. Update on TIBCO

provided at WG.

2016 Market Release

� MMR 10.7 – 02.06.2016

� Non Schema 2016 – Awaiting Date and Content

� Schema Release 2016 – Awaiting Date and Content


MMR 10.7

� MMR 10.7 Release date of Thursday 2nd June 2016. (Joint Release with Co-MMR 10.7)

� MMR 10.7 – will consist of Non-Conformances to the Market Design – updates to some

MPDs & Market Messages.

� MPs will be notified of full details in due course.


� The original design of for Message Ordering on the Extranet was handled through MCR 061. The sort

order for displaying IDOC’s on this page was via the following hierarchy:

� MPRN

� Market Participant Reference Number

� Networks Reference Number

� Date (most recent to previous)

� Time (most recent to previous)

� Inbound

� Outbound

� The logic for the sorting was to illustrate the inbound/outbound relationship between messages within a

certain process. this was achieved through the sort being on the MP Ref Number and the Networks Ref

Number. For example, an inbound message 010 would contain a ref number which was the same as

populated on the 102. This would ensure the grouping of these messages. Once the Ref Numbers were the

same, the data and time (most recent to previous) was used to sort. Again this was designed to show the

sequential ordering of messages as the process moves forward.

� This change requests the messages on the message monitoring tab to be ordered by Date Received/Sent

in descending order, the newest messages on top and the oldest at the bottom. That is, the Bus Ref must

not be considered as the first level of sorting.

� It would be preferable to have the option to sort on all the column headers individually allowing Participant

flexibility. e.g. MP Bus Ref, Net Ref, MSG Types, Date

At Today’s Meeting:

For Approval as DR.

4th May 2016

DR1176 – Extranet Message Ordering


� When a 210 message is sent for customer read , the 300 message that is

returned does not always reference the 210.

� The Suppliers Business Reference is not always included in the message

� The 210 process is then left open on the Supplier side.

� There is a requirement for this process to be amended so that what is sent by a

Supplier references what is sent back by ESBN.


For Approval as MCR

4th May 2016

MCR1175 – Provide MP Bus Ref for Reading


Background

� RMDS became aware that Market System redundancy existed in relation to the Eligible Customer Files (ECF) and the Downloadable Meter Point Files

(DF).

� To get more MP feedback/opinion RMDS raised a question within the 2014 RMDS Customer Satisfaction Survey.

� Following this RMDS performed an analysis that included a technical comparison of DF and ECF fields, analysed downloads of eligible customer files by

MPs, discussed use of eligible files with most MPs, assessed technical operation and support of eligible files.

Outcome of Analysis

� Outcome of RMDS Customer survey showed that 67% of respondents did not use the Eligible Customer files on the Extranet.

� RMDS is of the opinion that as the bulk of MPs are using the SFTS, and have advised that they no longer need the files on the Extranet.

� Comparison of fields between Eligible Customer Files & Downloadable Meter Point Files (were all fields from ECF held in DF) found 5 fields currently in

ECF that are not on DF.

There were 3 Possible Options

1 Do nothing and continue to produce the files.

� ECF will not be included in development path for new system changes, additional systems etc.

� If an error occurs with this file maintenance, costs etc.?

2 Add relevant fields where possible to the SFTS Files and cease the production and provision of the files on the Extranet.

3 Cease the provision of the EC files on the Extranet without adding any of the 4 (1 is to be delivered as part of Non Schema Release 2015) fields to the

Downloadable Files.

Proposal

Based on the analysis of usage and MP option feedback, the Option chosen was Option 3 - Cease the provision of the EC files on the Extranet without adding

the fields to the Downloadable Files apart from Meter Category Code which is scheduled to be provided with the delivery of MCR 1151 in the 2015 Non-

Schema Release.

The cessation of the provision of the two files on the Extranet with take effect on 1st September – one month after the delivery of MCR 1151 in the 2015 Non-

Schema Release. The Eligible Customer Files (2) will no longer be available for MPs to download from the Extranet. However, ESBN will continue to produce

the files for 6 months after this date and can be requested by MPs if required.


For approval

4th May 2016

DR1179 – Cessation of Eligible Customer Files on ESBN Extranet


LTCA

� Recap of LTCA status - in particular the Terms Of Reference for the External Auditor (TOREA)

� V1.0 initially circulated 17/07/2013 following LTCA WG Meeting 4 on 19/06/2013.

� 4th November 2015 CER agreed to engage, and fund, EA at IGG

� 29th April 2016 - LTCA WG Meeting that finalised V6.0 of the TOREA which were also

approved by CER at the same meeting. (These will be circulated in the coming days).

� LTCA Project. The External Auditor Phase is now a mini project.

� David Walshe is the Project Manager for this phase.

� Now that the TOREA are agreed a formal tender process shall be conducted to appoint

the EA.

� PM shall manage the tender and appointment of the EA and liaise with all stakeholders

at the outset and during the Audit.

� Closure of this phase of the project shall be the delivery of the EA Report to the LTCA

WG.

� Regular updates at Forum Meetings.

� Post External Audit

� After this phase there may be other elements of the LTCA Project to undertake and

these shall form the next phase / separate project.

4th May 2016


2015 RMDS Customer Satisfaction Survey Actions

5 Actions in Total arising form the 2015 Survey. Reporting on 2 of them at this IGG.

We shall report on the three others at future IGG Forum Meetings/

Action 1 – Conference Call Participation

Action Taken

A Conference Call Protocol has been added to all Forum Meetings. This is on the Agenda for all Conference Calls and will be flashed on the screen during Forum Meetings as a reminder at appropriated junctures.

Status Action Complete

Action 2 – More Explicit Action Items

Action Taken

All action items will now be written long-handed so that all MPs can fully understand the action and what is required and by whom regardless of attendance at the forum meeting.

Status Action Complete

For Information

RMDS maintains an action history per action item and if an MP needs information on any action do not hesitate to contact RMDS.

4th May 2016


General

� Forum Operation (IGG conference Calls and IGG)� IGG Conference Calls allow for increased momentum in action progression and

resolution rather than relying on the 2 month IGG cycle only.

� Call and Forum content is often extensive. Although discussion is welcomed, items

which require more detailed analysis, investigation or discussion will be suggested

to be taken offline via email support or focussed group/calls/meetings

� There are numerous forums that exist within the Retail and wholesale Electricity

Market. Chair will notify group where topics of discussion are more appropriate for

discussion at a different forum.

� Encourage MPs to bring items/issues to the call and forums for discussion and

action.

� Encourage MP participation at all forums and calls

� Encourage feedback from the forum attendees (e.g. suggested improvements,

content for discussion etc.)

4th May 2016


Upcoming Outages for ROI

http://rmdservice.com/outages-2016/

4th May 2016


IGG Meeting

AOB

4th May 2016


Next Steps

�Diary dates for next IGG meeting:

�Wednesday 29th June 2016 - Belfast

Dates included on Calendar of Events on

RMDS website www.rmdservice.com

4th May 2016


Next Steps

�Diary Dates for next Conference Call:

�Wednesday 1st June 2016

Dates included on Calendar of Events on

RMDS website www.rmdservice.com

� Call details are as follows:

Ireland Local Call Dial-In Number: 01 2475479 Std International Dial-In Number: +44 (0) 203 4333578 Conference code: 1663328269

4th May 2016


Thank You

4th May 2016

Documents

IGG Agenda 4 May 2016 - RMDS...Retail Market Design Service IGG Agenda 4 th May 2016 Minutes from Previous IGG Meeting 13:45 – 13:50 SEAI Presentation 13.50 – 14:10 Review of Action