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ICD - 10: Planning for a Successful Implementation

ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

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Page 1: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

ICD-10: Planning

for a Successful

Implementation

Page 2: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Contents

1. Introduction to ICD-10

2. Implementation Calendar

3. Getting Ready

4. Preparation Checklist

5. Resources

1

Page 3: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

What is ICD-10?

10th revision of the International

Classification of Diseases (ICD) method

of coding:

◦ The patient’s state of health, and

◦ Institutional procedures

Allows for:

◦ More information per code

◦ Better support for care management and

quality

◦ Improved ability to understand risk and

severity2

Page 4: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Transition Facts

All HIPAA-covered entities must use

new code sets as of October 1, 2015

CPT coding is not affected by the

transition

ICD-10 CM/PCS consists of:

◦ ICD-10-CM for diagnosis coding

◦ ICD-10-PCS for inpatient procedural

coding

3

Page 5: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Diagnosis Coding

Captures more specific data from clinical documentation: left side v. right side, initial v. subsequent encounter, routine v. delayed healing

4

Page 6: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Structure Changes

5

Page 7: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Side-by-Side

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Page 8: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

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Page 9: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Quarterly Calendar

Quarter 1: Technical Preparedness◦ EHR system updates, Meaningful Use,

CRISP

Quarter 2: Back Office Preparedness◦ Staff training, vendor contact, A/R cleanup,

coding review, financial planning

Quarter 3: Full Practice Readiness◦ Implement new tools, review physician and

staff roles, testing

Quarter 4: Implementation and Revenue Cycle Management◦ Claims accuracy, payment processing,

monitoring KPIs8

Page 10: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Project Plan

Develop a comprehensive plan to govern

the transition process

All personnel must be aware of the

extent of this change

Assign clear responsibility for each step

Develop a comprehensive, realistic

budget

Involve all stakeholders (physicians,

vendors, payers, clearinghouses)

Include a transition timeline and adhere

to it 9

Page 11: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Sample Template from the

AMA

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Page 12: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Transition Checklist

Identify current systems/structure/processes that use ICD-9 codes

Contact all EHR/PM vendors about updates and testing

Develop implementation plans with billing service and clearinghouse

Talk to payers about transition and potential contract changes

Review changes to workflow

Assess training needs

Budget for time and costs; consider ways to mitigate financial risk

Conduct full end-to-end testing

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Page 13: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Impact Assessment

Analyze how codes are used

throughout the practice

◦ Billing/submitting claims, eligibility checks,

referrals

Identify commonly used ICD-9 codes

and explore related ICD-10 codes

Identify paper and electronic forms to

accommodate new structure

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Page 14: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Systems Update

Contact Vendors

◦ EHR/PM systems should be updated and

support may be available

◦ Clearing house and/or billing service will

need to be reviewed

Complete Systems Tests

◦ Internal and external once all updates are

installed

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Page 15: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Minimizing Challenges

Eliminate coding backlogs prior to Oct

1, 2015

Prioritize medical records for coding

Provide refresher training

◦ ICD-10 accuracy

◦ Practice workflows and new efficiencies

Pre-determine steps for addressing

errors and vendor issues

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Page 16: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Resources

MedChi Network Services◦ [email protected] or 888-507-6024

Centers for Medicare and Medicaid Services◦ cms.gov/ICD10

Maryland DHMH◦ dhmh.maryland.gov/icd10info

American Medical Association◦ ama-assn.org/go/icd-10

Specialty Societies Payors Vendors

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Page 17: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

Questions?

Colleen George

Practice Services Administrator

MedChi Network Services

16

888-507-6024 (phone)

888-507-6034 (fax)

[email protected]

Page 18: ICD-10: Planning for a Successful Implementation · 1. Introduction to ICD-10 2. Implementation Calendar 3. Getting Ready 4. Preparation Checklist 5. Resources 1. What is ICD-10?

References

American Medical Association: The Current State of ICD-10 & Preparing for It◦ http://www.ama-assn.org/ama/pub/physician-

resources/solutions-managing-your-practice/coding-billing-insurance/hipaahealth-insurance-portability-accountability-act/transaction-code-set-standards/icd10-code-set.page

Centers for Medicare and Medicaid Services: ICD-10◦ cms.gov/ICD10

Department of Health and Mental Hygiene, ICD-10 Transition◦ https://mmcp.dhmh.maryland.gov/SitePages/ICD

-10%20Conversion.aspx17