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CONTENTS
Developing the Vocational Training Instructors Manual ��������������������������������������������������������������������������������������������������� i
Chapter 1 VT Purpose and Role of Concerned Personnel �������������������������������������������������������������������������������������������������11.1 Purpose of VT ...............................................................................................................................................................21.1.1 AbstractdefinitionofVT ..............................................................................................................................................21.1.2 Problems to solve .........................................................................................................................................................21.1.3 As a way to solve problems ..........................................................................................................................................21.2 EnvironmentSurroundingVT ......................................................................................................................................41.2.1 Changesintheindustry ................................................................................................................................................41.2.2 Changesinpeople .........................................................................................................................................................41.2.3 Changesinpolicy .........................................................................................................................................................61.2.4 Summary .......................................................................................................................................................................81.3 LawsandPracticeofVT ..............................................................................................................................................91.3.1 Provisionsoflaws .........................................................................................................................................................91.3.2 Legalstructure ..............................................................................................................................................................91.3.3 Contentofprovisions ...................................................................................................................................................91.3.4 Lawsanddivisionofrolesinpractice ........................................................................................................................151.3.5 Trainingevaluation .....................................................................................................................................................151.4 FunctionsforVTImplementation ..............................................................................................................................161.4.1 Analysis&planning ...................................................................................................................................................161.4.2 Design .........................................................................................................................................................................161.4.3 Development ...............................................................................................................................................................161.4.4 Implementation ...........................................................................................................................................................191.4.5 Traineeassistance .......................................................................................................................................................201.4.6 Management ...............................................................................................................................................................211.5 PersonsinChargeofEachFunction...........................................................................................................................231.5.1 Personsresponsibleforlong-termtrainingcourses ....................................................................................................231.5.2 Personsresponsibleforshort-termtrainingcourses ...................................................................................................231.5.3 Personsresponsiblefordevelopment,implementationandtraineeassistancefunctions ..........................................241.6 TrainingofVTConcernedPersonnel .........................................................................................................................261.6.1 Institutionsspecializedintrainingnewinstructors ....................................................................................................261.6.2 Off-JTatexternalinstitutions .....................................................................................................................................271.6.3 OJTatVTinstitutions ................................................................................................................................................27
Chapter 2 Management and Evaluation of VT �����������������������������������������������������������������������������������������������������������������292.1 PerspectiveofVTManagement .................................................................................................................................292.1.1 PDCA:VTimprovementcycle ..................................................................................................................................292.1.2 POCE ..........................................................................................................................................................................292.1.3 RelationshipbetweenPDCAandPOCE ....................................................................................................................292.2 ManagementPerspective ............................................................................................................................................322.3 ManagementObjects(ExamplesofManagementItems) ..........................................................................................332.3.1 Examplesofmanagementitemsrelatedtotrainingobjective ....................................................................................332.3.2 Examplesofmanagementitemsrelatedtoattainmentobjective ...............................................................................332.3.3 Managementitemsconcerningrationalityandefficiencytowardobjectiveoftraining ............................................342.4 ActualEvaluation .......................................................................................................................................................432.4.1 FivelevelsofVTevaluation ......................................................................................................................................432.4.2 Reflectionofevaluationresultsinthetrainingcourse ...............................................................................................472.5 TrainingManagementSystemandEvaluationPlan ...................................................................................................502.5.1 Managementsystem ...................................................................................................................................................50
2.5.2 Evaluationplanandworkflow ....................................................................................................................................50
Chapter 3 Setting Up a VT Course �������������������������������������������������������������������������������������������������������������������������������������533.1 TrainingNeedsandVTCourse ..................................................................................................................................533.1.1 Trainingneeds=problemsofsociety .........................................................................................................................533.1.2 Sourceofthetrainingneeds(localgovernments,companies(associations),individualpersons,andfamilies) .......533.1.3 Identificationofconcernedpersonnelandtheirexpectations ....................................................................................533.1.4 ProcedureofsettingupaVTcourse ..........................................................................................................................533.1.5 Roles of the VT course ...............................................................................................................................................543.1.6 Coordinationwithrelatedmeasures ...........................................................................................................................553.2 SurveyofTrainingNeedsandPlanningofaVTCourse ...........................................................................................563.2.1 Surveyandanalysisoftrainingneeds ........................................................................................................................563.2.2 SettingupaVTcourse ...............................................................................................................................................573.3 DesignoftheVTCourse1 .........................................................................................................................................583.3.1 SettingoutcomeobjectivesoftheVTcourse .............................................................................................................583.3.2 EvaluationplanoftheVTcourse ...............................................................................................................................593.3.3 SettingattainmentobjectiveofgraduatesfromVTcoursecorrespondingwithpurposeandoutcomeobjective
of the VT course .........................................................................................................................................................603.4 DesignoftheVTCourse2 .........................................................................................................................................613.4.1 Settingthetrainingplan(curriculum)forthetraineestoachievetheirattainmentobjectives ...................................613.4.2 Attainmentobjectivesandtrainingitems ...................................................................................................................623.4.3 CurriculumdevelopmentbasedonVTstandards .......................................................................................................643.4.4 Curriculumdevelopmentbasedonabilityanalysis ...................................................................................................673.4.5 Curriculumdevelopmentbasedontargetanalysis .....................................................................................................743.4.6 Curriculumdevelopmentbasedonworkobservation ................................................................................................773.5 DevelopmentofTrainingEvaluation .........................................................................................................................803.5.1 Trainingevaluation .....................................................................................................................................................803.5.2 Flowandtypesoftrainingevaluation ........................................................................................................................803.5.3 Fourperformanceattributesoftrainingevaluation ....................................................................................................803.5.4 Relationshipwiththelevelevaluation .......................................................................................................................823.5.5 Timingoftrainingevaluation .....................................................................................................................................823.5.6 Outlineofevaluationmethods ....................................................................................................................................833.6 DevelopmentofTrainingAssignments/Materials ......................................................................................................883.6.1 Trainingassignment ...................................................................................................................................................883.6.2 Trainingmaterials .......................................................................................................................................................913.7 DevelopmentofClassPlans .......................................................................................................................................963.7.1 Classplans ..................................................................................................................................................................963.8 CaseExamples ..........................................................................................................................................................1003.8.1 Caseexamplesoftrainingevaluation ......................................................................................................................1003.8.2 Caseexamplesoftrainingassignment(includingdevelopmentassignments) ........................................................1013.8.3 Caseexamplesofassignmentsandtrainingmaterials ............................................................................................1033.8.4 Caseexamplesofclassplans ....................................................................................................................................109
Chapter 4 Lesson Instruction Skills ���������������������������������������������������������������������������������������������������������������������������������1134.1 RolesofLessons .......................................................................................................................................................1134.2 LessonPlans .............................................................................................................................................................1144.2.1 Rolesoflessonplans ................................................................................................................................................1144.2.2 Clarifyingthepurposesoflessons ...........................................................................................................................1164.2.3 Clarifyingattainmentobjectivesandtrainingitems .................................................................................................1174.2.4 Lessondevelopment .................................................................................................................................................1194.3 InstructionMethodsCorrespondingtoTrainingItems ............................................................................................123
4.4 ExampleofLessonPlans ..........................................................................................................................................1294.5 DesignofTrainingAssignments ..............................................................................................................................1344.5.1 Importanceofdesigningtrainingassignments .........................................................................................................1344.5.2 Designprocessesfortrainingassignments ...............................................................................................................1344.5.3 Exampleoftrainingassignmentsdesign ..................................................................................................................1354.5.4 Trainingassignmenttypes ........................................................................................................................................1374.6 EvaluationDesign ....................................................................................................................................................1414.6.1 Importanceofevaluationdesign ..............................................................................................................................1414.6.2 Targetsforassignmentevaluation ............................................................................................................................1414.6.3 Pointallocationplanfortrainingassignments .........................................................................................................1424.6.4 Highly-objectivemarking .........................................................................................................................................1434.7 ImplementationofLessons .......................................................................................................................................1444.7.1 Motivationoftrainees ...............................................................................................................................................1444.7.2 Easy-to-understandspeechfortrainees ....................................................................................................................1454.8 ResponsetoDifficultiesofTrainees .........................................................................................................................147
POSTSCRIPT ��������������������������������������������������������������������������������������������������������������������������������������������������������������������149
APPENDIX �������������������������������������������������������������������������������������������������������������������������������������������������������������������������1531 AnalysisofVTInstructor’sOperationsandDutiesandHumanResourcesDevelopment ......................................1531.1 Purpose .....................................................................................................................................................................1531.2 RolesoftheorganizationandtheidealimageofVTinstructors .............................................................................1531.3 Settingthehumanresourcesdevelopmentobjectives ..............................................................................................1531.4 Developmentstages ..................................................................................................................................................1561.5 RecommendationsontheVTinstructorsdevelopmentprogramindevelopingcountries .......................................1562 SkillMap ..................................................................................................................................................................1582.1 Outlineofskillmap ..................................................................................................................................................1582.2 Formatsofskillmap .................................................................................................................................................1582.3 Skillmapmodel ........................................................................................................................................................1603 VocationalAbilityEvaluationStandards ..................................................................................................................1643.1 CharacteristicsoftheVocationalAbilityEvaluationStandards ...............................................................................1643.2 CompositionoftheVocationalAbilityEvaluationStandards ..................................................................................1643.3 Classificationaccordingtotherolesandassignments .............................................................................................1653.4 ListofAbilityUnitsbyJobCategory .......................................................................................................................1653.5 VocationalAbilityEvaluationStandardsbyAbilityUnit .........................................................................................166
Vocational Training Instructors Manual for ASEAN Development Committee ����������������������������������������������������������168
i
Developing the Vocational Training Instructors Manual
Consideringtheemploymentconditionsbasedonvariousindustriesandeducationalcommunities,thevocationaltraining(VT)inJapanhasmadecontributionstothesocietyinordertoachievethepurposeofenactingtheHumanResourcesDevelopment (HRD)PromotionAct, namely to achieve employment stability for laborers including to develop and toenhancetheirvocationalability.TheVTcoursesprovidedhavechangedtheirforms,suchastrainingfortheunemployed,trainingforjuniorhighschoolgraduates,trainingforthoseleavingortransferringjobs,upgradingtrainingforemployedworkers,andadvancedtrainingforhighschoolgraduates.
InJapan,VTinstructorsworkingforpublicVTinstitutionshavesparednoeffortinsupportingVTrelatedactivities.Beforetheimportanceofprocessmanagement(PDCA)regardingorganizationmanagementwasrecognized,theychangedandadjusted theVTcourse contentwith the focusonemployment conditions, industrial trends, and the trends amonggraduates, while developing, operating, and enhancing VT courses. Needless to say, not only changing the trainingmaterials, but also reviewing the training courses, including changing instructionmethodswas required to change thetwo-yeartrainingcoursetargetingjuniorhighschoolgraduatestoaone-yeartrainingcoursemainlytargetingjobseekers.Currently,theVTcourseforunemployedworkershasbeenimplementedforsixmonthsbasedontwotrainingobjectives(onetrainingobjectiveisachievedinthreemonths)whichareadaptedtotheconditionsoflocalindustries.ThisVTcourseforunemployedworkersiscalled“SystemUnitTraining”whichadoptstheconceptofILOmoduletraining.ThistrainingmethodisdevelopedfromVTmanagementknowhowaccumulatedbyVTinstructors.Thistrainingmethodhasmaintainedahighemploymentrate.
Global intergovernmentalcooperation in thefieldofHRDwasofficiallystarted in1961. In this framework too,VTinstructorsweredispatchedfromtheOverseasTechnicalCooperationAgency(currentlyknownasJapanInternationalCooperationAgency(JICA))aslong/short-termVTexpertstodevelopingcountriesinordertooperateandmanageVTinstitutions including the implementation ofVT courses.By doing so, they have played a part in the development ofindustrialhumanresources inoverseascountries.The trainingformsactuallyvarieddependingon thecountry, suchasVTforgraduatesfromschoolsandVTforemployedworkers.ThecharacteristicpointinthiscooperationmethodwasnotmerelytointroducetheVTsystemofJapanintoeachcountry,buttoengageinVTsystemsandoperationofVTinstitutionsincollaborationtogetherwitheachcounterpartwhiletheindustrialconditionsandeducationalsystemsofeachcountrywereconsidered.WecansaythatthiscooperationmetthepurposeofinternationalcooperationsupportwhereVTinstitutionswereoperatedbyeachcountrythemselvesaftertherelevantcooperationprojectended.
Asmentionedearlier,theJapaneseVTinstructorshaveexaminedtheentireconceptofeducationaltrainingandhaveimplementedavarietyofVTcourseshavingtheirfocusonthepointastowhatkindofVTcoursescanreallyleadtosocietalcontributionswithina legal framework that supportspublicvocational training.Wehavemanaged training institutionsandequipment,preparedtrainingmaterials,andexaminedeffectivetrainingmethodsinordertoachieveacertainlevelof training results to thepointwherewearenow.Ourexperienceof implementingVTcourses in Japanenabledus toconductVTbasedonaconsiderationofrelatedconditionsofeachcountry(industrialandeducationalconditions)withintheinternational-cooperationframework.
ThismanualcontainsthemanagementknowhowofVTinstitutions,andVTcourses,andtheknowhowregardinginstructionsforpracticeandtheoreticalsubjectsaccumulatedbyVTinstructorsoverthelastthreeyears.
We introducedPDCA trainingmanagement,persons inchargeofPDCAaswell asmanagementandevaluation(POCE)inthefirstyear(2013).Wepickeduptheneedforanalysis,planning,designanddevelopmentofVTcoursesbytrainingmanagementinthesecondyear.Inthethirdyear,weintroducethecoreoftheinstructor’smanualwhichistheinstructionskillsforclassprocedure.
ItisinevitablynecessarytorefertoservicesandworkdonebyVTinstructorsandconcernedpersoninchargeand,itwillbeusefultothenewlyrecruitedinstructors.
WehopethatthismanualwillserveashelpfordevelopmentofindustrialhumanresourcesinASEANcountries.WealsodesirethattirelesseffortswillbemadesothatallVTconcernedpersonnelcanmakefurthercontributionstothesocietywiththeuseofthismanualwhileworkingwithchallengingandrewardingfeelings.
To develop this manual, we utilized “PROTS, CUDBAS”, and “Theory and Practice of Vocational Training”.
DevelopingtheVocationalTrainingInstructorsManual
ii
Finally,wewouldliketoexpressourgratitudetoallVTpersonnelthattookpartinthedevelopmentofthemanualsfortheirunderstandingandfortheutilizationofthematerialsinthesemanualsforreference.
1
Chapter 1 VT Purpose and Role of Concerned Personnel
Whatarethe“results”ofvocationaltraining?ThepurposeofJapan’spublicVTisdefinedbythelawsas“topromotethedevelopmentandimprovementofhumanresourcedworkersneedfortheirjobs…andtherebytoensureemploymentsecurityandimprovementofthestatusofworkers”.Putsimply,thepurposeofimplementingVTistohelpitsparticipantgetajoborforworkerstoreceivebettertreatment.Lookinginmoredetail,wefindvarioustypesofVTcoursesinJapan,eachofwhichhasdifferentpurposes.Eachtrainingcourseisdesignedforaspecificparticipantgroupsuchasunemployedworkersandemployedworkers,andtheexpectedresultsvarydependingonthecourse.Itmaybetogeta joborsolveproblems are facing companies, for example.Similarly, expectationson results of aVTcoursevarydependingon thecountry,region,ageandotherfactors.Itisimportantfortheindustrialsectors,trainees,laborunions,occupationalparties,industrial associations, localgovernmentsprovidingVT,administrativebodies responsible forVTandotherconcernedpersonnelinvolvedinVTtohaveacommonunderstandingonwhatresultseachVTshouldproduce.
On theotherhand, thereare factors thatadverselyaffect improvementofVTresults.Theymay include:onlyafewlocalcompaniesemploygraduatesfromVTcourses;budgetdeficitdoesnotallowforthepreparationofnecessaryequipment; basic scholastic achievement of trainees is low; VT instructors do not have enough expertise or trainingcapability;andcompaniesareunabletosendtheiremployeestoVT.IftheycontinuesVTwithneglectingtheseconditions,thatdoesnotmeansuccessfulVTimplementation.ItistruethatactualVTimplementationhaschallengesbutresolvingthemonebyonewillcometoimprovetheresultsofVT.
CarryingtheexpectationsVTconcernedpersonnel,VTinstructorsaredevisingwaystoresolvevariouschallengesanddifficultiesintheirinteractionwithtrainees.Inotherwords,VTinstructorsfulfilltheirroles,feelingtheburdenofvariouschallengesanddifficultiesofVTandthecontradictionsthatcausedthem.Inthissense,VTconcernedpersonnelwhoplan&design,developandmanageVTshouldsimplylistentothevoicesofVTinstructorsfacingchallengesanddifficultiesandcontinuouslyimproveVTtogetherwiththem.VTinstructorsshouldalsocontinuetosuggesttheVTconcernedpersonnelformerspecificmeanstoovercomechallengesanddifficultiesinVTimplementation.
TheextentofwhatVTinstructorsbecomeinvolvedinVTPlanning,Design,DevelopmentandManagementmayvarydependingon thecountryand region.The formof their involvementmaychangeaccording to thecircumstancesbut people involved inVT concerned personnel andVT instructors should respect each other’s suggestions in a closecooperativerelationshipandeffectivelyusethelimitedhumanresourcestoenhancetheresultsofVT.
Fromthisperspective,thismanualpresents,inasystematicmanner,variousmethodsnecessaryforVTinstructorsandotherpeopleinvolvedinVTtoenhancetheresultsofVT.WehopethatpeopleinvolvedinVTwhostudythemanualaskthemselveswhatresultstheirVTwillproduce,whethertheresultsoftheVTtheyarepursuingareconsistentwiththeexpectationsoftheircountry,regionandindustry,andwhethertheyaredevisingadequatemeanstoproducetheresultstheydesire.
Chapter1VTPurposeandRoleofConcernedPersonnel
2
1�1 Purpose of VT
ThissectiondescribestheperspectiveunderlyingthepurposeofimplementingVTandbasicideaofVT.
1.1.1 Abstract definition of VTIfweweretoaskindividualpersonswhatactivitieseducationandtrainingare,wewouldreceivevariousanswers.A
sceneofeducationandtraininginvolvesinstructorsandlearners.Visualizingsuchascene,manypeoplemaysaythattheyareactivitiesforinstructorstoteachandforlearnerstolearnandenhanceabilities.
Then,whatisthepurposeoftheseactivities?Answerstothisquestionmustgreatlyvarydependingontherespondent.Learnersmayanswer:becauseitisfuntolearn,inordertobecomeXX,tosucceedintheworldortohelpothers.Companiesputtingtheiremployeesthrougheducationortrainingmaysaythattheiraimistoimprovetheproductivityandmotivationortoretainemployeesinthecompany.Inshort,peopleinvariouspositionsexpectresultsaccordingtotheirrespectivepositions.
Tosumup,educationandtrainingare“activitiestoenhancehumancapabilitiestosolveproblemsofsocietyoranorganization”.Societyandorganizationshavevariousproblems.Thosewhoanswerthattheylearnbecauseitisfunmayhavetheproblemthattheywouldbeboredwithlifewithoutanopportunitytolearn.ThosewhoanswerthattheylearntobecomeXXmayhavetheproblemthattheywouldnotbeabletobecomeXXwithoutlearning.Companieswishingto enhance the productivitymay have the problem of low employee productivity.They go through or have others gothrougheducationortrainingbecausetheythinktheycansolvetheseproblemsbydevelophumanabilities.SocietyandorganizationshavevariousproblemsbutthoseweaimtosolvethroughVTarelimitedtothoseconcerning“vocation”.
1�1�2 Problems to solveThen,whatproblemsdopeoplewishtosolvebyimplementingeducationandtraining?Problemsofsocietyand
organizationsareroughlyclassifiedintothreegroups:(1)thoseofregionsincludingthecentralandlocalgovernments;(2)thoseofcompaniesorindustrialassociations,and;(3)thoseoflearners,theirparentsandotherfamilymembers.Belowareexamplesofeachgroup.Expectationstosolvetheseproblemsthrougheducationortrainingconstitutetrainingneeds:
(1)Problemsofregionsincludinglocalgovernments ● Theydesirehuman resourceswhocan leadandopenupnewfields in thepolitics, administration, researchandindustrialpolicyofthecountrytodirectthecourseofthecountryandregions.
● Theydesirepeopleofthecountryandregiontobeindependentandpaytaxtomaintainthesocialfoundationforsocialsecurity.
● Theywishforpeoplewhohavelefttheirjob,droppedoutofschoolorcommittedacrimeandotherpeopleinanunstablestatetobecomeindependent.
(2)Problemsofcompaniesandindustrialassociations ● Theywishtotakenewfieldadvance,andtoconductresearchanddevelopmenttodeploybusinessinthenewfield. ● Theywishtorespondtobusinesschallengesbyintroducingnewtechnologiesandimprovingqualityandproductivity,forexample.
● Theywishforhumanresourcesinvariouscapacitiesincludingexistingstaff,newrecruitsandmid-carrieremployeestoadapttotheirworkplaceandacquireskillsforahigherposition/jobcategory.
● Theywishtomaintainasafeworkplaceandimprovetheworkingenvironmenttocreateafriendlyworkplace.
(3)Problemsoflearners,theirparentsandotherfamilymembers ● Theydesireindependenceofeachfamilymemberandtobuildaneconomicallyandspirituallyrichlife. ● Theywishtoovercomehardshipduetooldageorpoverty.
1�1�3 As a way to solve problemsProblemscausedbylackofabilityarewidelyobservedinsocietyandorganizations.WhenimplementingVT,itis
necessarytodefinewhichoftheseproblemsistobesolved.Thepurposeof schooleducation is toprovidewideand systematicdevelopmentofbasicandcommonabilities
1.1 Purpose of VT
3
necessarytosolvevariousproblems.Forrecipients,thepurposeistolearnbasicandfundamentalmattersthatcanbeusedinvariousvocations.
Incontrast,VTputsemphasisonacquiringprofessionalskillsnecessaryintheirfutureworkplaceanditisfairlyclearinwhatVTgraduateswillwork.Graduatesareexpectedtosolveproblemsintheirfutureworkplace.AsVTisanactivitytowardproblem-solving,itisnecessarytodefinetheproblemtobesolvedanddesigntheVTtolearnspecificwaystosolvethe problem.
Therearemeansotherthaneducationandtrainingtosolvetheproblemsofsocietyandorganizations.Forexample,ifthequalityofproductsmadeinaworkplaceispoor,theirqualitymaybeimprovedbytrainingworkershowtoproduceproductsofbetter quality.This is problem-solvingbyVT,but their qualitymaybe also improvedby introducingnewmachines.Ifyouintroducemachinescapableofproducinghigher-qualityproducts,therewillbenoneedtoupgradetheworkers’skillsorimplementVT.ItisdelicatetojudgewhethertointroduceVTtoimprovehumancapabilityorintroducenewmachinesforproblem-solving.Therefore,whenyouchooseVT,it isnecessarytofirstdefinetheproblemtosolveandsharetheproblemamongconcernedpersonnelinvolved.EffectivetrainingispossibleonlywhenVTisplannedandimplementedbasedonproblemsharing.
Chapter1VTPurposeandRoleofConcernedPersonnel
4
1�2 Environment Surrounding VT
TheenvironmentsurroundingVTisconstantlychanging.BecauseitschangesareafactorthatproducesneedsforVT,wesortthemtothreeaspectsofindustry,peopleandpolicy.Thissectiondescribesthreeaspects.
1�2�1 Changes in the industry(1)Changeoftheindustryandtechnologicalinnovation
Forexample,housesusedtobebuiltwithmanyon-sitemanualworksinJapan;carpenterssawedwoodintopiecesofdecidedsizesandplanedandjoinedthemusingnails.Today,manypartsareprecutinaplant,deliveredtothesiteandassembledusingacrane.Thepartsareeasilyandsurelyjoinedusingnuts,boltsandpneumaticnailingmachines.Waterresistanceandseismicresistancehavealsosteadilyimproved.
Technologicalinnovationinthefieldofhomebuildinghasagreatimpactonthetrainingofcarpenters.Forexample,ithasmademanualworksusingasaworplaneextremelyrareinhousebuildingsites.Consequently,skillsandknowledgetolearnthroughVThasbeenexpandedtouseofelectricpowertoolsandpneumaticnailingmachines.
Furthermore,technicalinnovationhasenabledfasterprocessingofmorewoodinafactorywhilemaintainingthequality,whichhasledtocostreduction.Similarly,costreductionfannedcompetitionamongcompaniesinthemanufacturingindustryincludingautomobileandelectricappliancestowardMicroElectronicsthatcombinesmanufacturingsystemandrobotsandissuitableforsmall-rot-multi-production.
(2)OverseasbusinessadvanceWithrapidappreciationoftheyenandtheadvanceofforeignenterprisesinSoutheastAsia,theadvanceofJapanese
enterprisesinSoutheastAsiabeganinearnestinthe1980s.Bytransferringlabor-intensiveparts(ex.lineproduction)ofmanufacturingprocessesfromJapanwhere laborcost ishigh tooverseas, theysought toreducecostandensured theircompetitiveness in the globalizedmarket.Moving production bases to the hugemarket ofChina andSoutheastAsiancountriesthatareachievingremarkableeconomicgrowthsavesthestepsofmaterialimportandproductexportandtherebyreducestransportationcosts.
OverseasbusinessadvancegeneratesnewneedsforVT.Forexample,themanufacturingindustryhadtorespondtothechangefromtheJapaneseIndustrialStandards(JIS)totheInternationalOrganizationforStandardization(ISO).Thiswasasignificantchangeincludingdrawingsandworkingaccuracysymbolsforworkers.VTmeetstheneedsbyprovidingshort-termtrainingprogramsforworkers.
The transferofproductionbases to low-labor-costcountriesand regionsnear themarketdiminishedproductionactivities in Japanand led tohollowingoutof its industry.Transferofproductionbaseshas equally reduceddomesticemployment. Beyond industrial structure and employment, the phenomenon weakened Japan’s technological strengththroughoverseasassignmentofskilledengineersforinstructiontolocalemployees.
Similarly,ASEANcountries that are heavily dependent on foreign capital and that donot havemanydomesticcompaniesareconcernedthatproductionmightbetransferredtoothercountriesiftheirincomerisestoacertainlevel.
(3)ChangesinindustryandVTAsdescribedabove,technologicalinnovationthataccelerateswithtimecausedchangesintheindustrialstructure
andinfluencedtrainingcontentsthroughneedstorespondtothechanges.AswiththeconceptofthePDCA(plan-do-check-act) cycle thatwas introduced for smoothoperationofproductionmanagement,qualitycontrol andothermanagementworksinbusinessactivities,asystemwithaVTmanagementcycleof“plan,implementation,evaluationandimprovement”oftrainingwasintroducedtoVTandhasbeenmodifiedtosuitsVTneeds.
1�2�2 Changes in people(1)Bipolarizationofskilledworkers
Inthepastautoindustry,alargenumberofworkersworkedbasedondivisionoflabor.ButrecentlyintroductionofME(MicroElectronics)gaveadvancedlabor-saving.Mosthandworkshavebeenreplacedbyroboticmanipulationbyoperators.Incountrieswithanabundantlow-wagelaborforce,lineproductionbyforeigncapitalhasbecomemainstreamratherthanexpensiveplantinvestment.Onanelectricappliancemanufacturingfloor,forexample,componentsflowoneafteranotheronconveyerstoworkersstandinglessthanonemeterapartinanarrowspace.Theprocessisbasedonhigh
1.2EnvironmentSurroundingVT
5
divisionoflabor;soldering,tighteningscrews,assemblingandinspection,forexample.Thereisasignificantchangeinmanufacturingsystem.
BipolarizationofskilledworkershasprogressedinbothMEplantsmanufacturingelectronicpartsandlineproductionplantsthatassemblethesepartsandbodies.ThereareworkerswhooperatearobotcontrollerasprearrangedinMEplantsandsingleskilledworkerswhoneedonlyoneskillsuchassolderinginLineproduction.Ontheotherhand,responsetojobchanges,troubleshootingandproblem-solvingrequirehigher-levelskilledworkerswithacomplexofskills.
Thebipolarizationisavisiblephenomenonalso inVTandhasgivenrise toaVTsystemofCBT(CompetencyBasedTraining)thatcombinescurriculaandteachingmaterialsbasedoncompetencyunittosuittheneeds.Thesystemhasfewertraineeeligibilityconditionssuchasacademicqualificationsandcanbeimplementedinashortperiodoftime.Forhightechnologies,aMechatronicstrainingcoursewassetupcombiningtheexistingmachinetrainingcourseandtheelectricalandelectronictrainingcourse.Thisisalong-termcoursefortwoyearsormoredesignedfortraineeswithlearningequivalenttohighschoolgraduation.
(2)ChangesinemploymentpracticeLifetimeemploymenthadbeenestablishedasanemploymentcustominJapan.Employeeslearnedskillsandthe
wayofworking inonecompanyovera longperiodofemployment.Thesystemcreatedaworkingculture inwhichacompanyisunitedasafamily,employersprotecttheiremployeesandemployeesservetheircompany.
Thecustomprovidedthesecurityoflifetimeemploymentandstabilityoffood,clothingandhousing.Ontheotherhand,employeeshadtoacceptpaycutsinatimeofrecessionandbrutalunpaidovertime.
Workinglonghoursnotonlydamagesthementalandphysicalhealthofworkers,butalsoharmstheirrelationshipswiththeirfamilyandcommunity.Ithasbecomeimportanttobalanceworkandpersonallife.Importanceofthework-lifebalancetothinkaboutthewayofworkingcometobedemandedtocontrolthetragedywhichtheimbalanceofworkandprivatelifethatwereacauseofstressfulsociety.
Furthermore,lifetimeemploymentwithalargenumberofregularemployeesisaheavyburdenoncompaniesinatimeofrecession.Asaresult,thesystemofemploymentadoptedbycompanieshasgreatlychanged.Itisnowconventionalizedto employworkers for single-skill jobs as temporaryworker, part-timecontractworker andother typesofnon-regularemployees.
(3)Employmentformofnon-regularemployeesNon-regularemploymenthasbeenexpandingyearbyyearandgeneratedvariousformsofemploymentasshown
below:①Dispatchedworker
Based on an employment contract between a worker and a worker-dispatching undertaking, the undertakingdispatchestheworkertoacompanywithwhichtheundertakingsignedaworkerdispatchcontractandtheworkerworksunderthecommandofthecompany.Thisisacomplicatedlaborforminwhichthecompanypayingwagestotheworkerisdifferentfromthecompanyissuingcommands.②Contractworkers
Unlikeregularworkers,contractworkershavetheiremploymentperiodsspecifiedintheirlaborcontract.Suchlaborcontractsstipulateacontractperiodbasedontheagreementoftheworkerandtheemployerandautomaticallyexpireattheirexpiration.③Part-timeworker
Workerswhosescheduledworkinghoursareshorterthanthoseofregularemployeesofthesameplaceofbusinessarecalledpart-timeworkers.Workerswhoarecalleddifferentlysuchaspart-timersandmoonlightersareallpart-timeworkersasdefinedintheActonImprovement,etc.ofEmploymentManagementforPart-TimeWorkersaslongastheymeetthecondition.④Outsourcing
Regularemployeesaswellas“dispatchedworkers,part-timeworkersandpart-timestaff”describedaboveareundertheprotectionoflaboractas“worker”.However,becausepeopleworkingbasedon“subcontracting”or“contractforwork”arepaidforcompletingataskgivenbytheoutsourcer,theyaretreatedasa“businessoperator(employer)”whoisnotunderthecommandoftheoutsourcerandthereforenotunderprotectionas“worker”inprinciple.
Chapter1VTPurposeandRoleofConcernedPersonnel
6
Asdescribedabove,withchangesinindustrycausedbytechnologicalinnovation,waysofworkingandemploymentsystemhavechangedsignificantlyandthenumberofnon-regularworkersisincreasingyearbyyear(seeFigure1-1).
Figure 1-1 Changes in the Number of Regular and Non-Regular Workers(Source:ChangesinNumberofRegularandNon-regularWorkersonP.120ofAnalysisofLabourEconomy2012byMinistry
ofHealth,LabourandWelfare)
(4)CurrentstateoftherighttoworkandcareerdecisionWehavetherighttoworkintheprofessionofourchoosing.Inprinciple,wehavetherighttochooseourvocation
andwayofworking.OurschooleducationandVTsystemsprovidevariousopportunitiestoguaranteetheright.However,wemustwincompetitionstoadvancetothedesiredschool,getapositioninthedesiredcompanyand
realizethedesiredwayofworking.Theyaresignificanthurdlesapartfromtheright.Peopleinpovertyorunderarmedconflictareevendeprivedoftheright.VTiscontributingtopovertyreduction,
reconstructionafterarmedconflictandreintegrationofex-combatantsindevelopingcountriesinSoutheastAsiaandAfrica.VTinstructorsareprofessionalsofgreatpridedirectlysupportingindividualsingettingthejobtheydesire.
1�2�3 Changes in policy(1)ChangesinVTpolicy
Theyearsfrom1954to1973areconsideredtobetheperiod when the Japanese economy grew dramatically. TenyearsaftertheWorldWarII,itcoincideswiththeperiodoftheentryintoemploymentofalargenumberofyoungpeoplewhowerebornduringthebabyboom(seeFigure1-2).
It is believed that the term “vocational training” hasbeen used in Japan since the enactment of the VocationalTrainingActin1958.
Theactgavebirthtolong-termVTforskilledworkersthat is equivalent to school education for juniorhigh schoolgraduates. ThisVT policy helpedmove an abundant youngworkforce in ruralareas to industrialareasacross thenationwhilefunctioningasaproviderofhighereducationthatwasinshortage.Atthesametime,VT,operatedalloverthecountry,establishedandspreadtheVTStandard,TradeSkillTestandothersystemsensuringuniformquality.
Later, based on the high economic growth and rapidtechnologicalinnovationinJapan,demandforskillup-gradingVT for workers and career-change VT for jobless workersexpanded, leading to the enactment of a new VocationalTrainingActin1969.
After this, a legal reform was conducted in 1985
establishedandspreadtheVTStandard,TradeSkillTestand
Figure 1-2 Population Pyramid(Source:HomepageofStatisticsBureauofMinistry
ofInternalAffairsandCommunications,http://www.
stat.go.jp/data/kokusei/2010/kouhou/useful/u01_z19.
htm)
1.2EnvironmentSurroundingVT
7
(HumanResourcesDevelopmentPromotionAct),1992,1997,2001and2006tosupportemployersinabilitydevelopmentofworkers,enhancementofadvancedVT,etc.inaccordancewiththeindustrialandemploymentsituationofthetime.
(2)TradeSkillTestSystemTheNationalTradeSkillTestsystem,certifiedbythegovernment,teststhetechnicalskillsandknowledgeofworking
peopleaccordingtouniformstandards.Sincethesystemwasimplementedin1959basedontheVocationalTrainingActwiththeaimofenhancingsocialestimationofskillsandknowledgeandimprovingtheskillsandstatusofworkers,theTradeSkillTesthasbeenenrichedinitscontenteveryyearandimplementedfor114occupationsasofApril2013.ThenumberofpeoplewhopassedtheTradeSkillTestexceeded3.59millioninFY2011.Thetestishighlyvaluedasproofofreliableskillintheworkplace(excerptfromthewebsiteofJapanVocationalAbilityDevelopmentAssociation).
(3)Employmentbalanceandeducation/trainingItisdesirableformanufacturingcompaniestoemployuniversitygraduates,technicianswhohavecompletedhigh-
LevelVTsuchasaMechatronicscourse,operatorswhohavecompletedshort-termtrainingtoworkonthefrontlineofproductionandotherworkersinagoodbalance.
However,theprogressofdeclineofthebirthrateinJapanisintensifyingthecompetitiontorecruitstudentsamonguniversitiestoensurestablemanagement(seeFigure1-3).Tothispurpose,universitiesandthegovernmenthaveimprovedscholarshipprogramsacceleratingpopularizationofhighereducation.Ontheotherhand,feweryoungpeoplearereceivinghigh-levelVT.
Figure 1-3 Current State of Universities
Moreover,reflectingtheshiftawayfromblue-collaroccupationsthathaveanimageof“hard,dirtyanddangerous”jobsandtherisingrateofadvancementtohighschool,long-termVTcoursesforskilledworkerstargetingjunior-highschoolgraduatesareexperiencingaseriousshortageoftrainees.VTisdifferentfromcommonuniversityeducation.Universitystudentslearnawealthofknowledgeandtheoriesthroughlecturesandexperiments.Ontheotherhand,traineesacquiremanyskillsthroughVTthatissaidtoconsistof80%practiceand20%lecture.
Inresponsetocompanies’demandforwell-balancedtrainingservices,VTalsoprovidesshort-termupgradingVTforhigher-educatedemployeesandopportunitiestoacquireskillsnecessaryforhigh-levelskilledworkers.Short-termVTandoperatortrainingmaybeprovidedalsotohousewiveswhohavefinishedraisingchildrenandtheretiredseniorgeneration.
(4)EmploymentpromotionOneofthebigfeaturesofVTinJapanisthatitnotonlyprovidestrainingbutalsohasagoaldefinedastheplacement
performanceindexoremploymentrate.Thegoalisnotsetbythegovernmentbutbythetrainingprovidersthemselves(ex.80%employmentratethreemonthsaftercompletingthetraining).ThisisbecausethecostofVToperatedbasedonanationalpolicyispaidfromemploymentinsurancemoney(nationaltreasury).OperationofVTinvolvesgreatexpensesincludingpayrollofinstructors,equipmentinvestment,materialcostandpaymentforutilities.RecognizingasVTresults(1)contributiontolocalindustryandeconomicdevelopmentand(2)responsetothewishesofcompaniesandindividuals,theemploymentrateischosenastheperformanceindex.
Toreachthegoalofemploymentrateimprovement,universitiesundertheMinistryofEducation,Culture,Sports,ScienceandTechnology,Japanalsostartedtoputeffortintoplacementassistancebysettingupcareersupportcenters,forexample.VTintroducevariousmethodsandsystemstodevelophumanresourceswithhigherpracticalskills.Forexample,
- 11 -
Vocational Ability Development Association).
(3) Employment balance and education/training
It is desirable for manufacturing companies to employ university graduates, technicians who
have completed high-Level VT such as a Mechatronics course, operators who have completed short-
term training to work on the front line of production and other workers in a good balance.
However, the progress of decline of the birth rate in Japan is intensifying the competition to
recruit students among universities to ensure stable management (see Figure 1-3). To this purpose,
universities and the government have improved scholarship programs accelerating popularization
of higher education. On the other hand, fewer young people are receiving high-level VT.
Figure 1-3 Current State of Universities
Moreover, reflecting the shift away from blue-collar occupations that have an image of “hard,
dirty and dangerous” jobs and the rising rate of advancement to high school, long-term VT courses
for skilled workers targeting junior-high school graduates are experiencing a serious shortage of
trainees. VT is different from common university education. University students learn a wealth of
knowledge and theories through lectures and experiments. On the other hand, trainees acquire
many skills through VT that is said to consist of 80% practice and 20% lecture.
In response to companies’ demand for well-balanced training services, VT also provides short-
term upgrading VT for higher-educated employees and opportunities to acquire skills necessary for
high-level skilled workers. Short-term VT and operator training may be provided also to
housewives who have finished raising children and the retired senior generation.
(4) Employment promotion
One of the big features of VT in Japan is that it not only provides training but also has a goal
defined as the placement performance index or employment rate. The goal is not set by the
government but by the training providers themselves (ex. 80% employment rate three months after
completing the training). This is because the cost of VT operated based on a national policy is paid
from employment insurance money (national treasury). Operation of VT involves great expenses
(Source: MEXT, School Basic Survey, List of Japanese Universities)
1992
Rate of applicants among graduating students ---about 50%
University capacity ---about 60%
Rate of university entrants --- about 39%
High-school students/graduates ----2/1
Rate of applicants among graduating students ---about 55%
University capacity ---about 92%
Rate of university entrants --- about 51%
High-school students/graduates ----6/1
Now
Chapter1VTPurposeandRoleofConcernedPersonnel
8
aninternshipthathasbeenusedbymedicalandeducationdepartmentsandinnursingeducationhasbecomecommonasdual-systemtrainingalsoinVT.TrainingmethodsandwaysoflearninghavealsobecomediversetoincludePBL(ProjectBasedLearningorProblemBasedLearning) fora smallnumberofpeople to solveactualproblemsorchallengesanddistancelearningusingtheInternet.
Meanwhile,VTstrategyacrossbordershasbecomeimportantforASEAN(AssociationofSoutheastAsianNations),establishedin1967,thathasnow10membercountries.Inparticular, labormobilityintheGreaterMekongSub-region(GMS)isaprominentexample.Itisimportanttohaveastrategyforhumanresourcedevelopmentthatmeetstheneedsoftrans-borderlabormobility.ThehistoryofJapaneseVTpolicythatchangedthesystemtomeettheneedsofindustryandemploymentandprovidedsupportthroughsystemconstructionmayserveasusefulreferenceforformulationofsuchastrategy.
1�2�4 SummaryVTinJapanhaschangeditscourse toVTforunemployedworkersandjobtransfers,VTfor juniorhighschool
leavers,up-gradingVTforworker,etc.inresponsetothechangingsituationsofindustryandemploymentbasedonthenationalpolicy.
Itdrawsattentionthatinstructorswithbroadexperienceintraininginstructionhavebeenactivelyinvolvedinthechangesintrainingcourse.
Instructorsparticipatenotonlyinpreparationofclasses,teachingandevaluation,butalsoinoperationoftrainingonadailybasis includingsurveyofemploymentneedsin thelabormarket,developmentof trainingplansandtrainingmaterials and follow-up after training.This experience is the driving force to build new training course based on thechangingnationalpolicy.
ForhumanresourcedevelopmentthroughVTinASEANcountries,too,theexistenceofinstructorswhounderstandhowtoturnthePDCAofVToperationmaybecomeanimportantkeytosuccess.
1.3LawsandPracticeofVT
9
1�3 Laws and Practice of VT
ThissectiondescribeshowVTisregulatedbylawsandpracticedinJapan.
1�3�1 Provisions of lawsThe Human Resources Development Promotion Act (“the Law”) specifies that public VT in Japan shall be
implementedtogetherwiththeEmploymentCountermeasuresAct.TheLawspecifiesthebasicprinciple,responsibilitiesofpersonsconcerned,purposeandformulationofaBasicPlanforHumanResourcesDevelopment,promotionofhumanresource development (ex. ensuring various opportunities for human resources development, systematic promotion ofhumanresourcesdevelopment,appointmentofahumanresourcesdevelopmentpromoter),implementationofpublicVTbytheStateandPrefectures(humanresourcedevelopmentinstitutions,VTstandard,trainingmaterials,tradeskillverification,accreditedvocationaltraining,PolytechnicUniversities,vocationaltraininginstructors),VocationalAbilityDevelopmentAssociations(tradeskilltests)andothermatters.
PublicVTprovidedbytheStatebasedontheLawshallbeimplementedbytheJapanOrganizationforEmploymentof the Elderly, PersonswithDisabilities and Job Seekers (JEED). Operating expense, etc. of publicVT is paid fromcontributionbyemployerstoemploymentinsurance.SomepublicVToperatedbyPrefecturesissubsidizedbytheStateandsomeareimplementedonthePrefecture’sownbudget.
Concerned personnel implementingVTmust understand that the Law specifies the budget, facility, equipment,trainingcourse/trainingobjective,numberoftraineesandinstructorsandothermattersrelatingtoVTimplementation.
1�3�2 Legal structureThegeneralframeworkofJapan’sVTsystemisprovidedbytheLawanditsdetailsarespecifiedbytheOrdinanceof
theHumanResourcesDevelopmentPromotionAct(theMinistryofHealth,LabourandWelfareOrdinance)andAppendedTables2 (ordinaryVT),6 (advancedVTofspecialtycourse),7 (advancedVTofappliedcourse)and8(long-termVTinstructortraining)thataredetailsoftheVTstandard.
BasedontheVTstandard(AppendedTables),theMinistryofHealth,LabourandWelfaredefineddetailsoftrainingsubjectsanddetailsoffacility&equipmentthroughtheCircularNoticeofDirector-GeneraltheBureauandpublishedtheGuidelineforCurriculumDesign.
1�3�3 Content of provisions(1)Trainingstructure
PublicVTiscategorizedintoOrdinaryVTandAdvancedVTbasedonthetrainingtargetlevel,andintolong-termcoursesandshort-termcoursesbasedontheduration(seeTable1-1).
Chapter1VTPurposeandRoleofConcernedPersonnel
10
Table 1-1 Classification of Public VT
Long-term Short-termImplementinginstitution
Course Duration Course Duration
OrdinaryVT
Ordinarycourse(AppendedTable2)
Oneyearforhigh-schoolgraduatesTwoyearsforjunior-high-schoolgraduates
Short-termcourse
12 hours to 6months
Polytechnicschool
AdvancedVT
Specialtycourse(AppendedTable6)
Twoyearsforhigh-schoolgraduates
Short-termspecialtycourse
12 hours to 6months Polytechnic
CollegeAppliedcourse(AppendedTable7)
Twoyearsforspecialtycoursegraduates
Short-termappliedcourse
60 hours to oneyear
Instructortraining
Long-termcourse(AppendedTable8)
Fouryearsforhigh-schoolgraduates -
PolytechnicUniversity
Master course Twoyearsforlong-termcoursegraduates -
(2)VTStandardPublicVTshouldbe implementedwithconforming to theLaw.TheLawspecifies trainingobjectives,duration,
subjects,facility&equipment,etc.inordertoguaranteethequalityoftraining.ThekeyfeatureoftheJapaneseVTStandardisthataminimumstandardissettoguaranteethequalityoftraining
whilegrantingdiscretionary toVT institutions.TheVTStandard specifiesonlyabout60percentof the entire traininghours.Selectionofsubjects,selectionandinstallationofnecessaryequipment,etc.fortheremaining40%areleftuptothediscretionoftheVTinstitution.VTinstitutionshavetheresponsibilitytodesignandimplementVTcoursesbytakinglocalVTneedsintoconsideration.
As examples, the details of training subjects and equipment of Production Technology, a specialty course ofAdvancedVT,areshowninTables1-2and1-3,respectively;detailsofthetradeskillverificationstandardthatisalsoatrainingobjectiveareshowninTable1-4.
Thedetailsofatrainingsubjectincludethesubjecttitleandtraininghours;theexampleinTable1-2specifies350hoursfor“basictheoryforcoursegroup”,215hoursfor“basicpracticeforcoursegroup”,“specializedtheory”and610hoursfor“specializedpractice”,1,525hoursintotal.Theyaccountfor55%ofthetotaltraininghours(2800hours)fortwoyears.Fortheremaining1,275hours,trainingsubjectsaredecidedatthediscretionoftheVTinstitution.
1.3LawsandPracticeofVT
11
Table 1-2 Details of Training Subject of Production Technology Course (excerpt)
Trainingcourse MechanicalSystemGroupProductionTechnology
Trainingsubjects Traininghours Detailsofthetrainingsubject
Basictheory
1Introductionofcontrolengineering
35Classiccontroltheory,basictheoryofcontrolengineering,-omitted-,designofcontrolsystem,basictheoryofcontact/noncontactsequence,digitalcontrol
2Overviewofelectricalengineering
35Basictheoryofelectricalengineering,DCcircuit,propertyofelectricresistance,thermalactionofelectriccurrent,magnetismandmagneticfield,electriccurrentandmagneticfield,ACcircuit
3Overviewofinformationengineering
35 Omitted
4 Materialsengineering 35 Omitted
5 Dynamics 70 Omitted
6 Basicdrawing 70Basicsofdrawing,representationoffigures,methodofdimensioning,dimensionaltoleranceandfitting,surfacequality,geometricaltolerance,materialmarksandvariousgraphicsymbols
7 Productionengineering 35
8 Safetyandhealthengineering 35 Safetyregulations,safetystandards,sanitarysupervision,-omitted-,
standardoperation,safetycheck,protectiveequipment,riskprediction
350
Basicpractice
1 Basicengineeringexperiment 80
Basicsofmeasurement,tensiontest,hardnesstest,-omitted-,experimentofstrengthofmaterials,mechanicsexperiment,hydrodynamicsexperiment,thermodynamicsexperiment,industrialmaterialexperiment
2Basicelectricengineeringexperiment
35 Omitted
3 Dataprocessingpractice 65 Omitted
4 Safetyandhealthworkingmethod 35 Preventionofdisastersinvolvingmachines,rawmaterials,etc.,safety
devices,handlingofprotectiveequipment,electricalsafetywork,firstaid
215
Specializedtheory
1 Kinematicsofmachinery 35
Motionofmechanism,linkmechanism,cammechanism,gearmechanism,-omitted-,spring,screwmechanism,balanceofforces,variousmechanisms
2 Machineworktechnology 70 Articulatedsystem,variousmachinetools,machining,plasticworking,
specialmachining,plasticmold,cuttingtheory,cuttingtools
3 Numericalcontrol 70 Omitted
4 Hydraulic/pneumaticcontrol 35 Omitted
5 Sequentialcontrol 35 Logiccircuit,sensoractuator,howtoreadanddrawsequencediagram,basiccircuit
6 Measuringmethod 35 Omitted
7 Mechanicaldesignanddrawing 70 Omitted
350
Chapter1VTPurposeandRoleofConcernedPersonnel
12
Specializedpractice
1 Machiningpractice 250
Machiningworkexperiment,-omitted-,lathe,millingmachine,programming,NCmachineoperation,numericalcontrolmachiningpractice
2Controlengineeringpractice
110Functionalpropertyofhydraulic/pneumaticequipment,disassemblingandassemblinghydraulic/pneumaticequipment,basiccircuitassembling-omitted-,hydraulic/pneumaticsequenceexperiment
3 Measuringpractice 35 Omitted
4 Designanddrawingpractice 215
Computergraphics,basicoperationofCADsystem,-omitted-,demandanalysis,technologyforecastingandproductplanning,formdesign,productiondesign
610
DetailsofequipmentshowninTable1-3specifyminimumequipment,appliances,machinesandtoolsnecessaryforimplementingthedetailsofthetrainingsubjectshowninTable1-2.VTinstitutionsarerequiredtoselectandinstallequipment,machines, tools,etc.necessarytoimplementtrainingsubjectsforremaining1,275hours(40%)thatarenotspecifiedinthedetailsofthetrainingsubject.
Table 1-3 Details of Equipment of Production Technology Course (excerpt)
Class Name Remarks
Quantity
Foragroupof 20 trainees
Foragroupof 40 trainees
Buildingandother
Classroom 50 m2 100 m2
Workshop 950 m2 1,150 m2
Laboratory
Forbasicexperimentonfundamentalengineering,mechanicalengineering,electricalandelectronicengineeringandcontrolengineering
460 m2 460 m2
Hazardousmaterialstoragewarehouse
MeettherequirementsoftheFireServiceAct 30 m2 30 m2
Machine
Lathe Center-to-centerdimension:500~1,000mm 10 Unit 20 Unit
NClathe Center-to-centerdimension:300~600mm 1 Unit 1 Unit
Universalmillingmachine No.2 1 Unit 2 Unit
Machiningcenter Includingsmallpresetter 1 Unit 1 Unit
Mechanicalengineeringexperimentequipment
Formaterialtestingmachine,machiningtestingmachine,precisemeasurementandheattreatment
1 Set 1 Set
Electricalandelectronicengineeringexperimentequipment
Digitalmultimeter,oscillator,oscilloscope,FFTanalyzer 1 Set 1 Set
Sequencecontrolexperimentequipment Contactandlogic 1 Set 1 Set
1.3LawsandPracticeofVT
13
Other
Toolsforwork Requiredquantity
Requiredquantity
Measurementequipment Requiredquantity
Requiredquantity
Drawinginstrumentanddraftingtools
Requiredquantity
Requiredquantity
Software,models,etc. Requiredquantity
Requiredquantity
ThedetailsofthetradeskillverificationstandardshowninTable1-4specifyskillsacquisitionwhichistobeverifiedintheTradeSkillVerificationimplementedaftercompletingthetraining.ItshowstrainingobjectivebystatingthateachtraineeshouldknowaboutXXandhascapableofdoingYYattheendofthetwo-yeartrainingcourse.Thedetailsofthetrainingsubjectandequipmentaresettoachievethetrainingobjective.
Needless tosay that theskills tobeacquiredby the timeofcompletion includeskills tobe learned through thetrainingsubjectsfortheremaining1,275hours(40%)thatarenotspecifiedinthedetailsofthetrainingsubject.
Table 1-4 Production Technology Course: details of trade skill verification standard
Theory Practice
Basic
1Knowaboutmechanicaldynamics,strengthofmaterials,fluiddynamicsandthermodynamics
Basic
1
Capableofconductingfoundationengineeringandmechanicalengineeringexperimentsconcerningmechanicaldynamics,strengthofmaterials,fluiddynamics,thermodynamicsandindustrialmaterials
2Knowaboutpropertiesofmetallicmaterials,highpolymermaterialsandmaterialsforelectrical/electroniccomponents
2
Capableofconductingbasicexperimentsinelectricalengineeringusingvarioustypesofelectricalmeasurementequipment,measuringinstrument,testingmachine,etc.
3 Knowaboutbasicdraftingofmachines 3 Capableofdoingbasicdataprocessingpractice
4 Knowaboutelectricaltheoriesandmachinery
5Knowaboutbasictheoriesofcontrolengineeringandcharacteristicsofcontrolsystem
6Knowaboutbasicconfigurationandperipheralsofcomputers,programminglanguages,hardwareandsoftware
7 Knowaboutproductionengineering
8 Knowwellaboutsafetyandhealth
Specialize
1 Knowwellaboutmachineelements
Specialize
1 Wellcapableofoperatingandadjustingmachinetools
2 Knowwellabouttypesofmachinesandmotionofmechanisms 2 Wellcapableofmachining
3 Knowwellabouttypesofmachinetools,cuttingtheoryandmachining 3 Capableofdoingcutprocessingandgrinding
experiments
4 KnowwellaboutoutlineofNC,NCcontrollerandNCprogramming 4 WellcapableofdoingprogrammingforNC
machining
5 Knowabouthydraulicandpneumaticcontrol 5 Capableofdisassemblingandassemblinghydraulicandpneumaticequipment&tools
Chapter1VTPurposeandRoleofConcernedPersonnel
14
6 Knowaboutsequencecontrol 6 Capableofdesigningcircuitsofhydraulicandpneumaticequipment&tools
7 Knowwellaboutmeasurementandexaminationmethods 7 Capableofdoingsequencecontrol
8 Knowwellaboutmechanicaldrawinganddesign 8 Wellcapableofhandlingandadjusting
measuringinstrumentsandtestingmachines
9 Wellcapableofdoingmeasurements,testsandinspections
10 Capableofdesigninganddraftingmachines,machineparts,etc.
11WellcapableofdoingcomputergraphicsusingCAD/CAMandbasicoperationofsolidmodeling
(3)ReviewofVTStandardInorder toguarantee thequalityofpublicVT, theMinistryofHealth,LabourandWelfare is reviewing theVT
Standarditself.ThereviewisbeingmadetoensuretheconsistencyofthecurrentVTstandardwithindustrialtechnologytrends,humanresourcedevelopmentbycompaniesandotherfactors.
TheministryconsidersthecontentofthereviewatitsowncommitteeandasksJEEDtosubmitbasicinformationforthispurpose.JEEDholdscommitteemeetingsinvitingVTinstructorsasmembersfromVTinstitutionsandreviewingtheVTstandard.
PublicVTinstitutionsimplementVTcourseswithminimumtrainingsubjectsspecifiedintheVTStandardandothersubjectsselectedbasedonthelocalVTneeds.VTinstructorsplayapartindevelopmentandimplementationofVTcourses.
JEEDcancontributetothereviewoftheVTStandardbecauseVTinstructorsareplayingapartinthePDCAcyclebyengaginginplanning,design,development,implementation,traineesupportandmanagementofVTcourses.
(4)TrainingmaterialToimplementpublicVTandguaranteeitsquality,itmustusetrainingmaterialsofacertainquality.Forthispurpose,
theLaw specifies that “In the course of ordinary or advanced vocational training provided at public human resourcesdevelopmentinstitutionsshallendeavortousetextbooksorotherteachingandtrainingmaterialsaccreditedbytheMinisterofHealth,LabourandWelfare”.
(5)TradeskillverificationPublicVTinJapanisimplementedintegratinghumanresourcedevelopmentandabilityevaluationasaunit.The
Lawdefinesthat“thedirectorofVTinstitutionshallconducttheverificationoftradeskills(named“tradeskillverification”)andknowledgethereonforpersonswhoreceivepublicVT(limitedtolong-termtrainingcourses)”andthat“Apersonwhohassuccessfullypassedtradeskillverificationmayrefertohim/herselfasacertifiedjuniorskilledworker”.
ThisisproofthatacertainvocationalabilityhasbeendevelopedthroughpublicVT.Traineeswhohavepassedtradeskillverificationqualifytotakeatradeskilltest.ThisisanexampleoftheintegraloperationofVTandvocationallyabilityevaluation.
(6)VTinstructorsItisalsocharacteristictoJapan’spublicVTthatthestate(1)requiresqualificationforVTinstructorsand(2)specifies
thenumberofVTinstructorstobeassignedtoVTinstitutionsasmeanstoimplementpublicVTandguaranteeitsquality.TheLawdefinesthatpersonsinchargeofordinaryVT(excludingshort-termtrainingcourses)implementedbya
publicVTinstitutionshallholdaVTinstructor’slicenseintherelevantjobcategory(therearesupplementaryprovisionssuchasanexceptionforpersonshavingcertainqualifications)andthatapropernumberofVTinstructorsshallbeassignedtoeachtrainingcourseofordinaryVTconsideringthenumberoftrainees.
TherearevariouswaystoobtainaVTinstructor’slicensebutthefavoredwaysaretocompleteaVTinstructortrainingcourseofthePolytechnicUniversityortakeaVTinstructorlicenseexaminationafteracertainamountofworkingexperience.
1.3LawsandPracticeofVT
15
1�3�4 Laws and division of roles in practiceJEED implements advanced and ordinaryVT at the Polytechnic University and the Polytechnic Center, while
prefectures havePolytechnic schools to implement ordinaryVT (someof themhave a polytechnic junior college alsoimplementingadvancedVT).
Havingtheresponsibilitytodevelophumanresourcesthatthestateandregionsneed,JEEDisrequiredtoensurebroad-basedimplementation.Forthispurpose,inadditiontotheminimumtrainingsubjectsspecifiedintheVTStandard,JEEDhasdevelopedastandardcurriculumofclassesforalltrainingcourse(seeTable1-5).VTinstitutionsareallowedtomakechangesnotexceeding20%ofthetotaltraininghoursconsideringthelocalVTneeds.Changesexceeding20%requiretheapprovalofJEEDHeadquarters.MembersofthestandardcurriculumcommitteesetupbytheheadquartersareVTinstructors.
Table 1-5 Standard Curriculums
Coursename Productiontechnologycourse Category Specializedpractice
Coursesubject Machiningpractice
Classsubject Machiningexperiment Credit 4
Trainingobjective Conductvariousmachiningexperimentstolearnskillstojudgeproperconditions,etc.
Detailofclasssubject Contentofclasssubject Traininghours
1.Cuttingresistanceexperiment
(1)Methodformeasuringmachiningresistance(2)Measurementofspecificresistanceofvariousworkmaterials(3)Measurementofthreeforcecomponents(4)Measurementofcuttingresistanceundervariousconditions(5)Summary
24 H
2.Powerexperiment
(1)Mechanicalefficiency(2)Measurementofnetpower(3)Measurementofpowerundervariousconditions(4)Summary
16 H
3.Measurementofsurfaceroughness
(1)Measurementofsurfaceroughnessusingtoolsofvaryingnoseradius(2)Measurementofsurfaceroughnessundervariousconditions(3)Summary
16 H
4.Cuttingchipprocessing
(1)Shapesandconfigurationevaluationofchips(2)Differentshapes/configurationsofchipsdependingonthetypeofchip
breaker(3)Shapesandconfigurationsofchipsundervariousfeedconditions(4)Summary
16 H
Total: 72 H
MachinesandTools Tooldynamometer,lathe,wattmeter,surfaceroughnessmeasurer,profileprojector,imagemeasurementdevice
1�3�5 Training evaluationResultsofPublicVTprovidedby theState throughJEEDareevaluatedbyevaluationorganizationsestablished
bytheState.Itgoeswithoutsayingthatlowevaluationleadstoadviceconcerningimplementation.Evaluationismadeonefficiency improvementofbusinessoperations,efforts toenhance thequalityof services,effectiveoperationofVTinstitutionsandothermatters.Coursefillratesandtraineeemploymentratesarealsosubjecttoevaluationforup-gradingVTforworkers,VTforunemployedworkersandVTforhighlevelskilledworkersandothercourses.
EachVTinstitutionsetsupamanagementmeetingconsistingofexperts,concernedbodies,companies thatwillemploygraduatesandotherrelatedpartiestoheartheiropinionsonimplementingpolicy,organization,coursesprovided,pastimplementation,etc.andconfirmlocalVTneeds.ThemanagementmeetingevaluatesVTcourses,whileVTinstructorsconductemployersatisfactionandtraineeproficiencylevelsurveys.Ofcourse,evaluationinformationissharedbyallstaffmembersoftheinstitution.
EvaluationresultsarefedbacktotheplanningstageattheState,VTinstitutionandVTcourselevelsandreflectedintherespectiveplans.
Chapter1VTPurposeandRoleofConcernedPersonnel
16
1�4 Functions for VT Implementation
PurposesofVTaredescribed indetail in1.1.Therearea largenumberofvocationsandworkers.Workersarerequiredtohaveabilitynecessarytofulfilltheirdutyattheirworkplace.Requiredjobperformanceskillsareconstantlychangingasaresultoftechnologicalinnovationandotherfactors.Somecanacquirenecessaryskillsontheirownwhereassomemaylearnfrompeoplearoundthem.Japan’sVTisplannedandimplementedforpeoplewhowishtoacquirejobperformance skills inmanufacturingfields. It is theirprideandpleasure forVT instructors to transfer their abilities inpracticeandtheorytotraineesandobservethemchangeandgrowbyacquiringskills,comingtounderstandsubjectsandgainingself-confidenceinworkthroughVT.FunctionsnecessaryforadequateimplementationofVTthatVTinstructorscanbeproudofwillbedescribedbelow.
1�4�1 Analysis & planningAnalysisandplanningarefunctionstakenbyVTconcernedpersonnelwhenestablishingorrevisingVTcourses.VariousproblemsintheenvironmentsurroundingVTincludingindustryandfactoriesaresurveyedandanalyzedto
clarifyVTneeds.BasedontheVTneeds,planningidentifiestheVTcoursethatcansolvetheproblem.Thus,analysisandplanningarefunctionstoclarifyVTneedsandtheoutlineoftheVTcourseincludingtheoutcomeobjectiveandattainmentobjective.
Recently,residentialsolarsystemshavestartedtospread,buttherearevariousproblemsininstallationworkforthisnon-conventionalsystem.Asaresultofanalysis&planningofthecase,anewVTcoursewassetupintheArchitecturefield(SeeTable1-6).
Table 1-6 Example of Outline of a New VT Course
Course Photovoltaicsysteminstallation
VTneeds Shortageofsolarsystemworkers,ahighincidenceofrainleakingduetopoorwork,incorrectelectricwiring,etc.
Trainingpurpose PromoteresidentialsolarsysteminstallationandimprovementofworkqualitythroughVT
Outcomeobjective Trainworkerscapableofinstallationworkofsolarsystemsforconventionalhomes
Attainmentobjective•Capableofinstallingsolarsystem•Capableofexecutingcorrectwaterproofingonroof•Capableofexecutingcorrectelectricalwiring
1�4�2 DesignDesignisafunctiontakenbyVTpersonneltodecidethedetailedcontentofaVTcourse(curriculumdevelopment).Basedontheoutline(ex.purpose,attainmentobjectiveandoutcomeobjectiveofthenewVTcoursesetupasaresult
ofanalysis&planning)thecompositionofsubjects(unitofinstruction),thetargetlevelanditemsofeachsubject,traininghours,etc.aredesigned.
First, subjectdesign, total traininghours, time tableandothermattersaredecided.Next, the target level, items,traininghours,etc.aredecidedforeachsubject.Table1-7isthecurriculumof“solarsysteminstallation”describedabove.
1�4�3 DevelopmentDevelopmentisafunctiontakenbyVTconcernedpersonnelatthepreparatoryphaseofaVTcourse.Basedonthe
resultofdesign(curriculum),aspecifictrainingmethodisdevisedandnecessarytrainingmaterials,equipment,etc.areselectedandcreated.
Specifically,theitemsbelowandalltoolsnecessarytoimplementtheVTarepreparedornewlycreatedasneeded. ● PreparationofVTenvironmentsuchasclassroom(includingdesks,projectorsandothermachines,toolsandrawmaterials)andworkshop(includingmachines,toolsandrawmaterials)
● Developmentandpreparationofpracticeassignment(assignment,instructionsheetforassignment,drawing) ● Selectionorcreationoftext ● Creationofpresentationmaterials(ex.supplementarymaterials,PPT) ● DevelopmentofaVTimplementationplan(ex.VTschedule,lessonplans)
1.4FunctionsforVTImplementation
17
Table 1-7 Curriculum Example
Unit Photovoltaicsysteminstallation Classnumber ***
AttainmentLevel (1)Basicknowledgeofphotovoltaicsystem
(2)Basicknowledgeofroofwaterproofinginstallationmethod
(3)Capableofinstallingphotovoltaicsystem
(4)Knowledgeofimportantpointsforinstallationinspecialregions
(5)Capableofsafetyandhealthwork
Detailsoftrainingsubject
Content Traininghours
Theory Practice
Basicknowledgeofphotovoltaicsystem
(1)Whatisaphotovoltaicsystem?(2)Typesandpurposeofuseofsystemcomponents(ex.solarcellmodule,
connectionbox,powerconditioner)(3)Omitted(4)Omitted(5)Calculationofexpectedannualpowergeneration
3
Basicknowledgeof roof waterproofinginstallationmethod
(1)Structure,shapeandmaterialofroof(2)Typesandstructureofroofwaterproofinginstallationmethod
3
Photovoltaicsystem installation
(1)Installationofsolarcellmodule(2)Installationofsystemcomponents(ex.connectionbox,powerconditioner)(3)Omitted(4)Omitted(5)Omitted
2 10
Safetyandhealth (1)Safetyingeneral(2)Keepinorder
8 10
Machines,tools,etc. to use
Aphotovoltaicsystemsetoftoolsandasetofmeasuringinstruments
Remarks
ThosewhodevelopaVTcoursebypreparingtheitemsabovearerequiredtocorrectlyunderstandthetargetingcapability of trainees (attainment objective) and cautiously make preparations considering trainees readiness andcomprehension.Lessonplans(Table1-8)aredevelopedwiththeaimofachievingmaximumtrainingresultswithlimitedhours,budgetandequipment.Alessonplanisdevelopedreflectingallmatterstoconsideratthedevelopmentphasetrainingtarget,place,machines,tools,rawmaterials,trainingmaterials,trainingsteps,teachingmethod,trainingassignments,etc.Consequently,developmentofalessonplanalsohasafunctiontocheckitemstobepreparedatthedevelopmentphaseofa VT course.
Chapter1VTPurposeandRoleofConcernedPersonnel
18
Table 1-8 Example of Practice Lesson Plan (filing)112TheoryandPracticeofInstruction
PracticeLessonPlan1. Title:Filing2.Purpose:Usingeachtoolcorrectlyresultsinefficientmanufacturingofhigh-qualityproducts.Thepracticeshouldbe
thebasisforacquiringthisskill.3. Objective:Capableofassemblingandremovingthefileandhandgrip. Capableofsecurelyaffixingtheprocessedgoodswithoutdamagingthemusingavice. Capableofimplementingfilingworkintherightposture. Capableofjudgingfilingperformance. Capableofevaluatingthefiledworkpiece.4.Trainingitem:(i)Handlingofthefile,(ii)howtoaffixtheprocessedgoods,(iii)postureoffiling,(iv)goodfiling
evaluationmethod,(v)evaluationoffiledworkpiece5. Readiness:Canimplement4S.Canuseprotectivegear(eyeglasses,gloves,protectivefootwear).6. Timing:Firstweek,thefirstlessonofMachineProcessingPracticeCourse.7. Numberoftrainees:208. Place:Machiningworkshop9. Timerequired:6hours10.Trainingmaterials,etc.:TrainingassignmentNo.,vices,dollyblocks,files,handgrips,brassbars(φ40×200mm)
Instructionstep Instructionitemsandthemethodofdevelopment Duration
Introduction
Asktraineesinthesituationsinwhichmanualfilingisconducted→inmoldmaking,etc.Letthemguessitshandlingrangebasedonthekindsofmaterialandhardness.Instructthemthattheywillrefashionaroundbarintoasquarebarinsixhours.Tellthemtouseafilecorrectlybecausetheycanproducegoodproductsefficientlybycorrectuseoftools.
3minutes
Procedure
PresentationTrainingassignmentNo.X(1)Fittinganddetachingoffiletoandfromitsgrip -MatchthesizeofthefiletothesizeofthegripBecarefulnottoletthefilespringwhendetachingit.
2minutes
Application Lettraineesrepeatfittinganddetachingafewtimesandfinallyfitthefilesecurely. 5minutes
Presentation(2)Chuckofworkpiece -Havethemcarefullyhandlethevicehandle -Showthemthatgrippingwithavicecanscratchtheworkpieceand
thatthisispreventedbyusingprotectjigs5minutes
Application Letthemgripaworkpieceinavice. 2minutes
Presentation(3)Filingwork -Howtoholdafile -Showthepositionoffeetandelbowsandmovementoftheupperbody
(howtouselegs)5minutes
Application
Whilehavingthemfileonesideofabrassrod,checkthefollowingasyouwalkintheworkshop:Isthefilesurelyfittedtothegrip?Istheworkpiecesurelygrippedinavice?Isthehandleofthevicecorrectlyplaced;aretheyholdingthefilecorrectly?IstheirposturerightWhentheyhavelearnedtofile,givethemcuestofile30to40timesaminute.
20minutes
Summary Presentation
Askthemwhatwasdifficultinthework.Showaknack.Showthemthatpoweradjustmenttocutflatisdifficult.Showagoodwaytoexercise.Showthatpoweradjustmentvariesdependingonthetypeofworkpieceandthefile.Showthattheycanmakegoodproductsefficientlybyusingtoolscorrectly.
10minutes
(Source:Figure2-37AnexampleofpracticelessonplanonP.121ofthe10threvisededitionof“TheoryandPracticeofVocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialsResearchCenter)
1.4FunctionsforVTImplementation
19
1�4�4 ImplementationImplementationisafunctiontakenbyVTinstructortoimplementVTcourseataworkshop,etc.sothattraineescan
achievetheirtrainingobjective.Themajorpremisefortheimplementertofulfilltheroleistobecapabletoexecutetheskillsthataretheobjectiveof
thetraining.Basic-levelcapabilityisnotenoughtoprovideadequateinstructionatahighskilllevel.Assometimesobservedindevelopingcountries,instructorsarenotabletohelptraineesachievetheirattainmentobjectivepartlybecausetheirskilllevelislowerthantheattainmentobjective.Theycannottraintraineesbecauseoftheirinabilitytoprovidepracticetraining.Improvingtheskilllevelofinstructorsisaprerequisiteforthemanagementoftrainingquality.
InordertofulfillthefunctionoftrainingimplementationafterthesettingofaVTcoursebasedonthedevelopmentfunction,itisrequiredtofulfillthefollowing:
(1)PreparationMakeadvancepreparationtoensuresmoothimplementationofVTbasedonthedevelopedtrainingscheduleand
lessonplan.Checkbeforehandthedevelopedlessonplan,theavailabilityandsafetyoftheclassroom/workshopandthemachines,
tools&rawmaterialsforpracticeintheworkshop,andwhetherthenecessaryquantityofhandoutsfortraineesandtoolsaresecured,forexample,inpreparationforthetraining.
(2)ImplementationActualtrainingisimplementedaccordingtothelessonplanwhileconsideringtheintegrationoftheoryandpractice
trainingaswellasrelationswithothersubjects.Inordertoensuresafety,implementationincludessafetyinstructionactivelyemployinginspectionusingthePrior-to-UseCheckList,introductionofspecificaccidentexamplesduetophysical/humancauses,dangerpredictiontrainingandnearmissreports.Attentionispaidalsototheworkingclothes,safetyshoesandotherconditionsofthetrainees.Forsafeexecutionoftraining,KYT(dangerpredictiontraining)trainertrainingisprovidedasanefforttoeliminateaccidents.
If,unfortunately,anaccidentoccurs,properstepsincludingfirstaid,reportingandtransportationshouldbetaken.Youwillalsohavethetaskofanalyzingtheequipment,humanfactor,operationalandmanagementfactorsoftheaccidentinordertomakearecurrencepreventionplan.
Iftrainingisnotbeingimplementedasintendedinthelessonplan,ithastwopossiblecauses.Oneisaprobleminthelessonplanandtheotherisinsufficienttrainingcapabilityoftheinstructor.Inthelattercase,itwouldbenecessarytoimprovethemethodofexplanation,trainingmaterial,assignmentpresentation,etc.basedontheopinionsofothers,whichmayincludeobservationoftheclassesandteachingmethodsandguidancebycolleaguesandothers.
(3)EvaluationEvaluation is the function to checkwhether trainees have achieved the training target of each subject. For this
purpose,traineeself-evaluationandtargetlevelevaluationareconducted.Traineeself-evaluationisconductedbytrainees’checkingtheirownachievementoftheattainmentobjective,whereastheirtargetlevelevaluationisconductedusingtrainingassignment,etc.atatrainingstagethatisdeemedadequateforthepurposeofimplementation.
(4)ImprovementsuggestionsSuggestions to improve lesson plans (ex. method of explanation, practice training, presentation of training
material,supplementarymaterials,trainingassignment)aremadebasedontraineeself-evaluation,targetlevelevaluationandobservationof trainees’ acquisition situation.Playing a part inPDCAcyclemanagementbymaking improvementsuggestions is an important role because suggestionsmay involvenot only lessonplansbut alsoplanning, design anddevelopmentoftrainingcourses.
Inthecaseofsolarsystems,beforeimplementingatrainingcourse,theenvironmentoftheworkshop(spaceandsafety)ischecked,thenecessaryquantityofsolarpanels,tools,roofbasematerials,water-proofmaterials,cables,solderandother consumablematerials, textbooks and training assignment charts are prepared. It is also important to acquireinformation on fatal and injury accidents that occurred in past installationworks.As is obvious, the instructor shouldthoroughlyreadandunderstandthelessonplantomakethetrainingproceedsmoothly.
Chapter1VTPurposeandRoleofConcernedPersonnel
20
Attheactualtraining,instructorproceedalessonbyadequatelyincorporatingsafetyinstructionaccordingtothelessonplanandobservingtheacquisitionsituationofthetrainees.Showthetraineestherightmethodofwaterproofingworkinaneasytounderstandmanner,whileatthesametimeshowingtheplaceswithhighriskofdefectiveworkandtraininghowtoavoiddefectivework.
Inadditiontogivingguidancetotrainees,itisimportanttoclarifywhythetraineeswereunabletodoorunderstandbasedontheobservationandevaluationsheetandmakesuggestionstoimprovelessonplansforthesubsequentlesson.
Theremaybemistakes in technicalhandbooksof the industry cited in a textbookor the lessonplanmayneedmodifying of sentence order. Such corrections should bemade correctly and promptly and the evaluation informationshouldbefedbacktothedesignanddevelopmentoftrainingcourses.
1�4�5 Trainee assistanceTraineeassistanceisafunctiontohelptraineescontinuetheirtraining,achievetheirtrainingobjectiveandgetajob
wheretheycanusewhattheyhavelearnedthroughthetraining.Forthispurpose,itisimportanttoprovidethefollowingassistanceaccordingtotheindividualsituation:
(1)ResponsetodifficultycontinuingtrainingIt is required to analyze factors thatmayprevent trainees fromcontinuing the training at the early stageof the
trainingandprovideassistancewithinthepossiblerange.Cooperationwithrelatedbodiesisimportantbecausesuchfactorsmayincludeinsufficientlivingfunds,theburdenoftuitionfeesandothersthattheVTinstitutionscannotcover.Iftraineescannotcontinuetrainingduetoapersonalrelationshipbetweentrainees,theirmentalconditionorotherpersonalreasons,therearevariouswaystoprovideassistance.Investigatethecause,planandtakecountermeasures.
(2)ResponsetodifficultyachievingtrainingobjectivesTakeanadequatemeasureafterdeterminingwhythetraineecannotachievethetrainingobjective;isitbecausehe/
shehasmisunderstoodthelesson,learnedawrongway,orhasaprobleminlearning?Eachtraineehaddifferentexperiencebeforetakingacourse.Somemaygoodatmathematics,whileothersmaybeinferiorinphysicalability.Instructorsarerequiredtoprovideadviceinaccordancewiththedifferentproficiencylevelandmotivateeachtraineeinawaysuitedtohim/her.
Itisalsoimportanttodevisewaystohelpalltraineesachievetheirtargetsbyhelpingtraineeslaggingbehindandtoassistindividualtrainees’learningbygivingseparateassignmentsaccordingtotheprogressofthetraining,forexample.
(3)PlacementsupportGlobalizationofthelabormarket,changesinattitudestowardworkamongworkersanddiversificationofmodesof
employmenthaveprogressedinJapan.Youngpeoplewhocouldnotfindjobsaftergraduatingfromaschoolareincreasingwhileindustryisexperiencingrapidagingofitsworkforce.Asitisdifficulttoidentifyasuitableoccupationinanincreasinglydiverseandcomplexsociety,thereisevenanundesirabletendencytomakelightofthemeaningofworkingasaregularemployee.Withthissignificantchangeintheenvironmentsurroundingworkers,ithasbecomeamajorchallengeforeachworkertodevelopacareer(developingvocationalabilitiesthroughrelevantworkexperiencesandtraining)tailoredtohis/hercapabilityandquality.Ithasbecomeimportantforindividualworkerstoobjectivelydescribetheirpastjobexperiences,theirachievementsineachjobandtheireffortsinself-development,andthencomparetheiraptitudeandabilitywiththeneedsofdesiredemployersandthelabormarket(careerplanning).Thisisanagewhereconsultingserviceshelpingjobseekersincareerplanningattractattention.
Inthissocialclimate,placementsupportfortraineeswhohavedifficultyincareerdecisionandthosewhosecurrentvocationalabilityisinsufficienttogetajob(seeFigure1-4)isoneofthedutiesofVTinstructors.Theyareexpectedtobecapableofhelping incareerplanning.Placementsupport includesmotivating traineesbybeingempathetic to them,showingagoodattitudeasamemberofsocietyandhelpingtraineesindevelopingapositiveattitudetowardemployment.
1.4FunctionsforVTImplementation
21
Figure1-4 Employment Support
Fromourpastexperience,weknowthatinordertohelptraineescontinuetraining,achievetheirtrainingobjectivesandgetajobinwhichtheycanusewhattheyhavelearnedinthetraining,itisbesttogatherthewisdomoftheinstructorsandthoseoftheentireVTinstitutionratherthanitbeinghandledbyindividualinstructors.
1�4�6 ManagementThis is the functionof rationalmanagementof training courses from their analysis&planning throughdesign,
development,implementationuptotraineesupport,aswellasresources(human,physicalandfinancial)andschedule.Itisalsoexpectedtocreateamechanismtoshareinformationnecessaryforrationalandeffectiveimplementationoftrainingcourses.
Whenatrainingcourseissetupandimplemented,theconformityofthedefinedtrainingpurposemaynotreachtheexpectedvalue.Itisinevitablethatsomeofthetraineeswillbeunabletoachievethetrainingobjective.Itisthefunctionofmanagementtohavethetrainingimplementationresultfedbacktothedesign&developmentandtheplanning&analysisdepartmentstokeeptheimprovementcycleofthetrainingcourserunning.Thiswillbedescribedusingtheexampleofthesolarsystemtrainingcourse.
(1)Analysis&planningphaseManagementisconductedontheaccuracyofthecollectionandanalysisofinformationonproblemsinsolarsystem
installationworks aswell as the training course planning andwhether the analysis and planningwas conductedwithadequateresources.
(2)DesignphaseAfterthetrainingcourseplanning,managementisconductedontheaccuracyofthedesignofthetrainingcourse
curriculum,skillacquisitiontargetofeachsubject,trainingitemsandtraininghoursandwhethertheyweredesignedusingadequateresources.
(3)DevelopmentphaseAfterthetrainingcoursedesign,managementisconductedontheaccuracyofthedevelopmentoftextbooks,PPT
andotherpresentationmaterials,developmentofpracticeassignments,preparationof theclassroomandworkshopandthedevelopmentoflessonplansandtrainingprocedureplansandwhethertheyweredevelopedusingadequateresources.
- 29 -
Figure1-4 Employment Support
From our past experience, we know that in order to help trainees continue training, achieve
their training objectives and get a job in which they can use what they have learned in the training,
it is best to gather the wisdom of the instructors and those of the entire VT institution rather than
it being handled by individual instructors.
1.4.6 Management
This is the function of rational management of training courses from their analysis &
planning through design, development, implementation up to trainee support, as well as resources
(human, physical and financial) and schedule. It is also expected to create a mechanism to share
information necessary for rational and effective implementation of training courses.
When a training course is set up and implemented, the conformity of the defined training
purpose may not reach the expected value. It is inevitable that some of the trainees will be unable
to achieve the training objective. It is the function of management to have the training
implementation result fed back to the design & development and the planning & analysis
departments to keep the improvement cycle of the training course running. This will be described
using the example of the solar system training course.
(1) Analysis & planning phase
Management is conducted on the accuracy of the collection and analysis of information on
problems in solar system installation works as well as the training course planning and whether
Placement support
to trainees
Guidance for adapting to the
workplace
Helping trainees acquire the vocational abilities they will
need in the future
Suitable advice for placement examination, coordination with the
employer and finding placement
Providing job
information
Developing job offerings that match expectations and the aptitude of individual trainees
Chapter1VTPurposeandRoleofConcernedPersonnel
22
(4)ImplementationphaseAfterthetrainingdevelopment,managementisconductedontheaccuracyofthepreparation,instructionmethodand
trainingevaluationandwhethertheyhavebeenconductedusingadequateresources.
(5)TraineeassistancephaseManagementisconductedontheaccuracyofthejudgmentmadeinthetraineeassistanceandwhethertheassistance
wasprovidedusingadequateresources.
Conducting themanagement (1) through (5) above and improving the training course by sharing improvementinformationobtainedateachstageconstitutequalitymanagementofatrainingcourse.
Akeyforqualitymanagementofimplementedtrainingcoursesiswhatevaluationresultwasobtainedatthefinalphaseofatrainingcourse,“implementationandassistance”.
Evenifallofthetraineeshaveachievedthetrainingobjective,thetrainingobjectivemighthavebeentoolow,orthetrainingdurationmaybetoolong.Theremaybeunnecessarysubjectsinthecourse.Thetrainingsubjectsmaybepoorlylinked.Itisnecessarytoexamineatwhichphase(planning,developmentordesign)studyorresourceswereinsufficient.
Ifthetargetwasnotachieved,it isimportanttoknowwhatpercentageofthetraineesachievedwhatpercentageofthetrainingobjective.Itisimportanttoanalyzethecauseoftheunderachievement;whetheritisinthecurriculumandlessonplan,machines,tools&rawmaterialsintheworkshop,thetextbook,traininghoursorthereadinessonthesideoftrainees.Thefailuremaybeattributedtoinsufficientbudgetleadingtoinsufficientquantityofequipmentandconsumablematerials.Aninsufficientnumberofinstructorsorinsufficienttrainingcapabilityoftheinstructorscouldbeafactor.
Itcanbesaidthattrainingiseffectivelymanagedonlywhentheseanalysisresultsaresharedbyconcernedpersonnelinvolvedinplanning,design,development,implementationandassistanceofthetrainingcourseandimprovementismade.
Japan’sVTmanagementindicatorscovernotonlythequalitymanagementoftrainingcourses(includingimprovingtheskillsofinstructors)butalsorecruitmentandplacementoftrainees(includingtrainingneedssurvey).
If thereareonlyafewtraineeswhotakeanewtrainingcourse,accurateanalysis isrequired; is the informationpublicizedadequatelyandhasitreachedlocalcompanies?Aretheapplicationconditionsadequate?DoestheattainmentobjectiveofthecoursemeetthelocalVTneeds?
Ifthetraineescompletingthetrainingcoursecouldnotgetajob,itisnecessarytodeterminethecause.Isitbecausetheirskilllevelandfieldsaredifferentfromthoserequiredbycompanies?Isitattributedtoplacementconditionsnotrelatedtotraining,orinsufficientskills/motivationofthetrainee?
VT institutionsof JEEDreceive instructiononopen trainingcourses (basedonanalysisandplanning) from theHeadquarters,setup(designanddevelopment),implement(implementationandassistance)andmanagetrainingcourses.EachVTinstitutionformulatesquarter-termactionplans,ensuresthroughitsoperationspromotioncouncilacertainfillrateofitscoursesandan80%placementrateofitsgraduatesandimplementsqualitymanagementoftrainingandcompanytrainingneedssurveys(management).Forrecruitmentoftrainees,VTinstructorsprovidejobseekerswithexplanationofVTcourses,explainVTcoursestoofficersof“HelloWorks”(PublicEmploymentSecurityOffice)andcarryoutpublicityactivities.Forplacementsupport,theycreate“jobcards”(containsemploymentrecord,educationandvocationaltrainingbackgroundcareersheetandetc.)andreceivecareerconsultingtraining,forexample.
1.5PersonsinChargeofEachFunction
23
1�5 Persons in Charge of Each Function
Functions for theVTimplementationdescribedaboveareassigned toVTconcernedpersonnel.Theirdutiesaresummarized inTable 1-9.Asmentioned previously, parties in charge of the functions are required to regularly shareinformationinordertoadequatelyturnthePDCAcycleofVTandmakenecessaryimprovements.
Table 1-9 Functions and Duties of Persons
Function Dutiesofthepersons incharge
Analysis&planning
ResponsibleforensuringthatthetrainingcoursesplannedareadequatetotheenvironmentsurroundingVTandtrainingneeds;makingtrainingobjectivesandtargetsclear.
Design Responsibleforensuringthatthedesignedtargets,purpose,trainingsubjectsandhourallocationofeachsubjectareadequatetotheobjectiveofthetrainingcourse.
DevelopmentResponsibleforensuringthattraineeswillbeabletoachievetheattainmentobjectiveifthetrainingisimplementedaccordingtothepreparations(ex.machines,tools&rawmaterials,trainingassignment,lessonplans)madeatthedevelopmentphase.
Implementation Responsibleforimplementingthetrainingasplannedandensuringthattraineeswillachievethetarget,andalsoresponsiblefortraineeachievementevaluation.
Traineeassistance
Responsibleforensuringthattraineescontinuetrainingandgetajobwheretheycanusewhattheyhavelearnedthroughthetraining.
Management Ultimatelyresponsibleforensuringthatthetrainingcoursesachievetheoutcomeobjectiveandattainmentobjective,andrationalandefficienteffortsaremadeforthispurpose.
1�5�1 Persons responsible for long-term training coursesPersons responsible for implementing long-term training (two-yearVT for graduates from school) in Japan are
shown inTable 1-10.TheState bears the function of analysis&planning for training courses, curriculumdesign andtextbookdevelopment.ThisguaranteesacommonskilllevelamongallgraduatesfromthesametrainingcoursealloverJapan.WhenJEEDplansanewtrainingcourse,thepublicinstitutionsapplyfortheState’sapprovalofitscontent.FormostprojectstodevelopcurriculumandtextbooksforanewtrainingcourseinJapan,instructorsselectedfrompublicVTinstitutionsacrossJapanareinvitedasprojectmembers.Thisisindicatedby△inthecolumnofinstructorinthetable.Instructorsarealsoresponsiblefordevelopmentoftrainingassignments,implementationoftrainingandtraineeassistance.
Table 1-10 Persons Responsible for Long-Term Training in Japan
PartyFunction TheState JEED Executivesof
VTinstitutions Instructors
Analysis&planning ◎ ○ △
Design ◎ ○ △
DevelopmentTextbook ◎ ○ △
Trainingassignment,etc. ○ ◎
Implementation ○ ◎
Traineeassistance ○ ◎
Management ◎ ○
◎:Responsibleparty ○:Assistance △:Assistanceasneeded
1�5�2 Persons responsible for short-term training coursesPartiesresponsibleforimplementingshort-termtrainingcourses(12-hourto6-monthup-gradingVTforworkers)
inJapanareshowninTable1-11.Up-gradingVTsforworkersimplementedbyJEEDareshort-termcoursesfrom12hoursto5daysnormally.InJapan,up-gradingVTforworkersisprovidedtoabout100,000peopleannually.ItisimplementeddifferentlydependingontheregionandVTinstitutionaccordingtothekeyindustryoftheregion.Furthermore,needsfor
Chapter1VTPurposeandRoleofConcernedPersonnel
24
up-gradingVT forworkers changeevery several yearswith technological innovationandchanges inproduction itemsandmethods.Toensurepromptresponsetosuchchanges,theinstructorsareresponsibleforallfunctionsfromanalysisandplanningtomanagementinJapan.ExecutivesofVTinstitutionsgiveadviceandguidanceconcerningtheVTcoursesproposedbyinstructorsbeforeapprovingthem.Thisisakindofbottom-upsystemstartingfromindividualinstructors.
Somemaysay“thesystemimposes toomuchburdenon individual instructorsfromaglobalperspective.Thereshouldbedividedintoseveralsections”.However,thesystemisamajorfactorthathasexponentiallyenhancedVTcoursedevelopmentandthemanagementcapabilityofindividualinstructorsinJapan.TheadvantageofthesystemiseffectivefunctioningofthePDCAmanagementcyclerealizedbyeachinstructorresponsiblyconductingmanagementfromanalysisandplanningtoimplementationandassistance.ThebiggestfactortolowerthequalityofaVTcourseisfailureinrunningthePDCAcyclebecausephasesfromanalysisandplanningtoimplementationandassistancearenotcontrolledbyoneperson.ProblemssuchastraineesnotachievingtheirtrainingtargetandlowleveloftraineesatisfactionmayariseinanyVTcourse.ThePDCAcycleisruntominimizeproblemsandmaximizeeffects.AfeatureoftheVTsysteminJapanisthatVTinstructorthemselvesmanagethePDCAcycle.
YoumayreformlawsandsystemsconcerningVTandallocatebudgetsbutVTwouldnotchangeifinstructorscouldnotfollowthechanges.OneofthesourcesofdynamismtoinnovateandadvanceactualVTisthecompetenceofindividualinstructors.Inthissense,thebroadfunctionsfulfilledbyinstructorsasshowninTable1-11presentathemefordiscussionsonhowtorenovatenationalVT.
Table 1-11 Persons Responsible for Short-Term Training in Japan
PartyFunction TheState JEED ExecutivesofVT
institutions Instructors
Analysisandplanning ○ ○ ◎
Design ○ ○ ◎
DevelopmentTextbook ○ ◎
Trainingassignment,etc. ○ ◎
Implementation ○ ◎
Traineeassistance ○ ◎
Management ◎ ◎
◎:Responsibleparty ○:Assistance △:Assistanceasneeded
1�5�3 Persons responsible for development, implementation and trainee assistance functionsSometraineessay“thatinstructorisgoodatteaching.Taughtbyhim,I’vecometounderstandthesubjectwelland
acquiredtheskill”.Analyzingthetrainingofsuchinstructors,youwillseethattheycanprovidetherightguidancebecausetheyknow
whytheirtraineesfailtounderstandandwheretheirunderstandinghasstopped,whileatthesametimeunderstandingtheprocessofunderstandingthesubjectandlearningtheskills.
Ontheotherhand,poorinstructorssimplypushasuperficiallearningmethodbecausetheydon’tknowwhytraineesfailtounderstandorlearntheskills.
Japan’s VT adopts a method in which individual instructors conduct development and implementation of thetraining(subject)courseoftheirchargeandprovideassistancetotheirtrainees.Eachinstructorsetsatrainingenvironment(preparationofclassroom/workshop,developmentoftrainingmaterialsandassignments),proceedsthetrainingprocedurebasedonthelessonplandevelopedbyhim/herself,andprovidestraineeassistancebasedonobservationofthetrainees’acquisitionsituationduringtheclass.Thishelpshim/herfigureoutwhetherandwhytraineesfailtounderstandandlearntheskillsandfacilitatesimprovementofthesubsequentlessonplans.
Theseactivitiesofinstructorsmaybecomparedwiththoseofanorchestraconductor.It isafeatureofJapaneseVT that instructors lead the entire training, andwhether the training is implementedvigorously and livelydependsontheinstructors.Theyprepareatrainingenvironmentincludingtheworkshop,machines,materials,equipment,toolsandtextbooks,developlessonplans,givetraineeslessons, leadthemtotheir trainingobjective,providetutoringtotrainees
1.5PersonsinChargeofEachFunction
25
laggingbehindwhilewalkingaroundthestudents’desksandcheckandevaluatetheirowntrainingmethod.ItischaracteristicforJapaneseinstructorstoreflecttheevaluationresultinthesubsequentlessonplansinanefforttoimprovetheirlessons.
Consequently,developersoftrainingcourses(preparationoftrainingenvironment, textbook,trainingassignmentandlessonplans)arerequiredtohavepracticetrainingcapability.Foronething,theyarerequiredtohaveskillshigherthantheattainmentobjectivesetforthetraining;foranother,theyarerequiredtohavebroadexperienceinguidancetohelpvarioustraineessurelyachievetheirattainmentobjective.
Whenimplementingtraining,instructorsalwaysevaluateandjudgethecharacteristicsoftheirtrainees.Duringthetrainingthisiswhytheycanadviseinwhatoccupationandcompanythetraineescanusetheirabilityandprovidesoundplacementsupport. It ischaracteristic forVTofJapan tobelieve that instructorscanprovidenotonlysupport forskillacquisitionduringtraining,butalsobestplacementsupport.
VarioustraineesenteraVTinstitution.Inrecentyears,therearealsotraineeswithminorlearningdifficultiesandmentallyunstabletrainees.Eachtimeinstructorsfindtraineesfailingtomastersomething,theyworkonimprovementofthelessonplansandenhancementoftraineeassistance.Becauseeachinstructordevelopsandimplementstraining(subject)coursesandprovidesassistancetohistraineesinaconsistentway,effortstoimprovetrainingmethodsaresurelyrepeatedtoenhancetheirtrainingcapability.
However,thesystemofoneinstructorhandlingdevelopment,instructionandassistancealsohasitsweakpoints.Ifthecausesoftrainees’failuretounderstandandacquireskillsarenotsufficientlyevaluatedandinvestigated,theymaybeleftastheyare.ItisdesiredforVTinthe21stcenturytoenhancetrainingmethodstopreventthisandensuretrainees’successintraining.
Chapter1VTPurposeandRoleofConcernedPersonnel
26
1�6 Training of VT Concerned Personnel
Personsresponsibleforindividualfunctionsaredescribedin1.5.ThissectiondescribesthetrainingofVTinstructorsinparticular.
1�6�1 Institutions specialized in training new instructorsNewVTconcernedpersonnelaretrainedinspecializedagencies.InJapan,thisistheresponsibilityofthePolytechnic
University(PTU).PTUisafour-yearuniversityadministeredbytheMinistryofHealth,LabourandWelfareandoperatedbyJEED.Sinceitsopeningin1961,PTU,whichistheonlyinstitutionofhighereducationaimedattrainingofVTinstructors,hassentover10,000graduatestotheVTworldandthemanufacturingindustry.
PTU features cultivation of three abilities: ability in the technical field (ability to perform skills), ability in theengineering field (scientific insight and engineering design capability) and ability in the field of instruction (trainingcapability,trainingdesigncapability).Forthispurpose,PTUrequires178creditswith5,600hoursforgraduationcomparedwith124creditswith3,000hoursofordinaryuniversities.GraduatesreceivebothaVTinstructorlicenseandabachelor’sdegree(engineering).
Thefour-yeareducationoftheinstructortrainingcourseatPTUisdividedroughlyintotwostages(seeFigure1-5).
Phase1:PenetrationStageThisistheperiodnecessaryforapersontoassimilatetechnicalandengineeringcapabilitiesinaconsistentmanner.It
correspondstothefirstthreeyearsinwhichstudentsconductskillpracticeswhilelearningengineeringandsciencesubjects.
Phase2:FusingStageThisisaperiodforthemtoacquireVTinstructorspiritthroughlearningtrainingmethodsanddevelopingtraining
materialswhile at the same time fusing technical and engineering capabilities by actively using the catalysis effect oftrainingpractice(learningthroughteaching).Theperiodcorrespondstothethreeyearsfromthesecondtothefourthgrade.Triallessons(seeFigure1-6)fortrainingpracticebegininearnestinthesecondyear.Juniorstudentsexperienceactualtraininginaone-monthinternshipataVTinstitution.
1.6TrainingofVTConcernedPersonnel
27
(Source:Eninnering educationonP.40-43of “HumanResourceDevelopmentPhilosophy andSystemofOur university –
Trainingforinstructorswhocombineengineeringwithtechnicalskills–”,No272,2010-7byMurakami)
1�6�2 Off-JT at external institutionsForimprovingabilitiesaftertakingajobasinstructor,externalinstitutionsprovideoff-the-jobtraining(OFF-JT).
Instructorschooseandtakefromamongtrainingprogramsofferedbyvariousexternalinstitutionsasneeded.InJapan,PTUfulfillsamajorfunctionasan institutionprovidingOFF-JTbyimplementingtrainingto improve
abilities for about 3,000 instructors annually.Thismeans that all instructors in public institution across Japanhave anopportunitytotakeatrainingcourseonceeverytwoyears.Table1-12showstheoutlineofitstrainingprograms.
Table 1-12 Training Implemented by PTU
Category Outlineoftrainingprogram
Trainingfornewinstructors TrainingtoimprovepracticalinstructioncapabilityandabilitytosolveproblemsinVT
Skill/technicaltraining Trainingtoacquirenewskills/techniquestorespondtotheincreasinglydiversifiedandsophisticatedindustryneeds
Trainingmethodtraining Trainingtolearnknowledgeandskillsconcerningtrainingmethodsandtrainingmaterialdevelopment
TrainingprogrambylevelTailoredtothelevelofinstructors(younger,mid-level,leader)Ex.safetymanagementpromotion,placementconsultation,leadership,trainingcoordination
1�6�3 OJT at VT institutionsInstructorscantaketrainingatexternal institutionsonlyfor limitednumberofdays.For thisreason,On-the-job
Training(OJT)atVTinstitutionstakeacorefunctionforabilitydevelopmentofinstructors.InordertoeffectivelydeveloptheabilitiesofjuniorinstructorsthroughOJT,itisnecessaryforseniorinstructorsandmanagerstobeactivelyinvolvedinOJTandprovidesystematicguidance.
FollowingisthetypicalexampleofOJTataVTinstitutionwithup-gradingVTforworkers.ItisnotusualinJapanforjuniorinstructorsdevelopanewup-gradingVTcourseforworkers.ThegeneralOJTprocessforinstructorstodevelopabilitytocreateanewup-gradingVTcourseforworkersisshownbelow.Ittakesfiveto10yearsforaninstructortobecomeabletodevelopanewcoursethroughthisOJTprocess.ThemajorpremiseoftheOJTprocessiseffortsoftheinstructorsbutadviceandguidanceprovidedbyseniorinstructorsandmanagersarealsoessential.OJTatVTinstitutionsisacoordinatedinitiative.
- 37 -
(A square frame in the figure represents one person.)
Figure 1-5 Concept of Education System of PTU Figure 1-6 Trial Lesson (Source: Eninnering education on P.40-43 of “Human Resource Development Philosophy and System of Our
university –Training for instructors who combine engineering with technical skills–”, No272, 2010-7 by Murakami)
1.6.2 Off-JT at external institutions
For improving abilities after taking a job as instructor, external institutions provide off-the-
job training (OFF-JT). Instructors choose and take from among training programs offered by
various external institutions as needed.
In Japan, PTU fulfills a major function as an institution providing OFF-JT by implementing
training to improve abilities for about 3,000 instructors annually. This means that all instructors
in public institution across Japan have an opportunity to take a training course once every two
years. Table 1-12 shows the outline of its training programs.
Table 1-12 Training Implemented by PTU
Category Outline of training program
Training for
new instructors
Training to improve practical instruction capability and ability to solve
problems in VT
Skill/technical
training
Training to acquire new skills/techniques to respond to the
increasingly diversified and sophisticated industry needs
Training
method training
Training to learn knowledge and skills concerning training methods
and training material development
Training
program by
level
Tailored to the level of instructors (younger, mid-level, leader)
Ex. safety management promotion, placement consultation,
leadership, training coordination
Engineering capability
Phase 1 [Penetration Stage]
Skill capability
Skill capability
Engineering capability Engineering
capability Skill
capability
Leadership Leadership Catalysis
[At the time of graduation] Phase 2 [Fusing Stage]
- 37 -
(A square frame in the figure represents one person.)
Figure 1-5 Concept of Education System of PTU Figure 1-6 Trial Lesson (Source: Eninnering education on P.40-43 of “Human Resource Development Philosophy and System of Our
university –Training for instructors who combine engineering with technical skills–”, No272, 2010-7 by Murakami)
1.6.2 Off-JT at external institutions
For improving abilities after taking a job as instructor, external institutions provide off-the-
job training (OFF-JT). Instructors choose and take from among training programs offered by
various external institutions as needed.
In Japan, PTU fulfills a major function as an institution providing OFF-JT by implementing
training to improve abilities for about 3,000 instructors annually. This means that all instructors
in public institution across Japan have an opportunity to take a training course once every two
years. Table 1-12 shows the outline of its training programs.
Table 1-12 Training Implemented by PTU
Category Outline of training program
Training for
new instructors
Training to improve practical instruction capability and ability to solve
problems in VT
Skill/technical
training
Training to acquire new skills/techniques to respond to the
increasingly diversified and sophisticated industry needs
Training
method training
Training to learn knowledge and skills concerning training methods
and training material development
Training
program by
level
Tailored to the level of instructors (younger, mid-level, leader)
Ex. safety management promotion, placement consultation,
leadership, training coordination
Engineering capability
Phase 1 [Penetration Stage]
Skill capability
Skill capability
Engineering capability Engineering
capability Skill
capability
Leadership Leadership Catalysis
[At the time of graduation] Phase 2 [Fusing Stage]
(Asquareframeinthefigurerepresentsoneperson.)Figure 1-5 Concept of Education System of PTU
Figure 1-6 Trial Lesson
Chapter1VTPurposeandRoleofConcernedPersonnel
28
(1)Assignedtoanexistingup-gradingVTcourseforworkersAssignedtoanexistingcoursethatisheldattheinstitutioneveryyear
(2)DevelopingacoursesimilartoexistingonesDevelopingasecondparttoanexistingcourseoftheowninstitutionandanewrelatedcourseDevelopinganewcourseattheinstitutionusingasamodelacourseheldinanotherVTinstitution
(3)DevelopingaordermadecourseDevelopingnewcoursesforindividualcompaniesbasedontheirrequest
(4)Developingready-madecoursesDevelopingnewcoursesbasedontheidentificationofVTneedsoftheregion/industry
AnotherpointforeffectiveOJTofinstructorsiswell-plannedimplementationfollowingthestepsasinthecaseofusualVT.Table1-13showstherelationshipsbetweenthecoursetypesandthefunctionofinstructorsintheOJTprocessofup-gradingVTforworkers.YoucanseethatOJTprogressesfromsimpletodifficultinsequence.
Table 1-13 Type of VT Course for Workers and the Role of Instructors
Typeofup-gradingVT courseforworkers
Functionofinstructor
(1)Implementingexistingcourses
(2)Developingandimplementingcoursessimilartoexistingones
(3)Developingandimplementingorder made courses
(4)Developingandimplementingready-madecourses
Analysisandplanning - - △ ○
Design - ○ ○ ○
Development(textbook,trainingassignment) △ ○ ○ ○
Implementation ○ ○ ○ ○
Management ○ ○ ○ ○
○:Majorfunction △:Partialfunction
ForthenationtoadvancethedevelopmentofVThumanresources,itisimportanttobuildanabilitydevelopmentsystemthroughouttheircareercombiningthethreefactorsabove(newinstructortraining,Off-JTandOJT)andconstructaframeworktosupportthesystem.
Figure1-7showsanexampleoftypicalcareerasinstructor.
Duties 20s 30s 40s 50s
Implementingtraining *Safetymanagementpromotion,*traineeassistanceforplacement
Developingtrainingcourses *Trainingcoordination,*OJTsupport
Projectleader(associateprofessor) *Leadership
Businessplanning/juniorinstructortraining(professor) *Problem-solvingtechnique
*Examplesoftrainingcoursebylevel
Figure 1-7 Image of Instructor Career in Japan
2.1PerspectiveofVTManagement
29
Chapter 2 Management and Evaluation of VT
WithoutevaluationofwhetheranoutcomeofVTachieveditsobjectiveandtarget,efficiencyofthemethod,etc.,youcannotimprovetheVTatthenextstage.Itisimportanttorationallyestablishandmanageevaluationitemsatthestageofimplementationplanning.
2�1 Perspective of VT Management
Adequateandcontinuing implementationofVTrequiresadequatemanagement.Foradequatemanagement, it isimportanttorunthePDCAcycleensuringtheconsistencyofPOCE.ThissectionexplainsPDCAandPOCE.
2�1�1 PDCA: VT improvement cycleThePDCAcycleisamethodtoincorporateimprovementactivitiesintotheprocessofcontinuingimplementationof
notonlyVTbutalsovariousprojects.ItisbelievedthatyoucancontinueaprojectwhileimprovingitbyturningthecycleofPlan,Do,CheckandAct.
(1)P(Plan)standsforplanningaproject;planningofitemsnecessarytoobtaingoodresultsintheproject.(2)D(Do)standsfordoingwhatyouhaveplanned.(3)C(Check)standsforcheckingtheresultofdoing.Checkwhethergoodresultsareobtained;ifnot,identifywhereproblemslie.
(4)A(Act)isactivitytoimproveproblems.Ifanypartshavealowrating,takeactiontoimprovethem.
Plan,implement,evaluateandimproveaprojectandthenimplementtheprojectagain.Bydoingthisyoucanobtainbetterresults.Theideaisthattheprojectwillbecomeincreasinglybetterthroughtherepetitionofthecycle.
2�1�2 POCEPOCEistheideathat“youcanobtaingoodresultsbyoperatingaprojectwhilemaintainingtheconsistencyofthe
P(Purpose),O(Objective),C(Content)andE(Evaluation)”.YoucanconductaprojectinadesirabledirectiononlyafterturningthecycleofPDCAwithconsistentPOCE.ThefollowingisanexplanationofthemeaningofPOCE.
(1)P(Purpose)isthepurposeofconductingtheproject.Makeclearforwhatistheprojectfor,whatchallengesaregoingtobesolvedandwhowilltakebenefit.
(2)O(Objectives)defineswhichconditionisrecognizedtobesuccessfulinordertomeetthepurpose.Whatkindofstatesolvingchallengesortakingbenefit.
(3)C(Contents)determinesthecontentoftheactivitiestowardtheobjectivesandcarryouttheactivities.(4)E(Evaluation)meansevaluationoftheproject.Evaluatewhethertheresultofcarryingouttheprojectservesitspurpose,whethertheobjectiveshavebeenachievedandwhethertheresultsarerationalandefficient.
2�1�3 Relationship between PDCA and POCETherelationshipbetweenPDCAandPOCEisshowninTable2-1.Table2-1showsanapproachtoPOCEinthe
operationofthetrainingcourse.ThisisalsoanexampletostudyonhowtoimprovePDCAafterthecompletionofthecourse.
AsshowninTable2-1,P(Plan)ofPDCAroughlycorrespondstoP,OandCofPOCE,whileD(Do)ofPDCAcorrespondstoCofPOCE.C(Check)andA(Act)ofPDCAserveasdetailsofEofPOCE.P(Plan)andD(Do)ofPDCAarebrokenupintoP(Purpose),O(Objectives)andC(Content)ofPOCE,whichmakessettingofevaluationitemseasier.
Then,howistrainingthatwasplannedandimplementedasshowninTable2-1evaluated?Inotherwords,whatimprovementsaretobemadewhenthetrainingis implementedagain?AsshowninEvaluationofPOCEforCheckofPDCAinTable2-1,(1)graduatesperformedsuperbly,and(2)thecoursecompletionrateexceededthetarget.So,isthisagoodtrainingcoursewithnoneedforimprovement?
Chapter2ManagementandEvaluationofVT
30
Table 2-1 PDCA with Inconsistent POCE
PDCA POCE
Plan
Purpose Spreadleading-edgeskillsinthelocalindustry
Objectives (1)Enablethetraineestomasterleading-edgeskillsinoneyear(2)AchieveacoursecompletionrateofXX%
Contents
Developacurriculumandtrainingenvironmentenablingrepeatedpracticeofskillsusedatworkplaceofcompaniesusingleading-edgeskills.Assignexcellentinstructorswithleading-edgeskills.
Do Implementtrainingemployingtheplanandinstructorsmentionedabove
Check
Evaluation
(1)Graduatesperformedsuperbly.(2)Thecoursecompletionrateexceededthetarget.
Act Objectiveshavebeenachieved.Isthereneedforimprovement?
Infact,traineecompletedthecourseperformedsuperblybutfailedtogetintoalocalcompany.InTable2-1,theObjectivesofPOCEare(1)Enablethetraineestomaster theleading-edgeskills inoneyear,and(2)AchieveacoursecompletionrateofXX%.IntermsoftheObjectives,thecourseappearstobeexcellentbecausetraineeshavemasteredleading-edgeskillsandthecompletionrateishigh.However,ithasnotaccomplishedthePurposeofthetrainingcourse,“Spreadleading-edgeskillsinthelocalindustry”.Canweratesuchacourseasexcellent?ThiskindofdiscrepancyissolvedbyensuringconsistencyofPOCE.
InthecaseofthetrainingcourseinTable2-1,P(Purpose)ofPOCEisnotconsistentwithO(Objective).WithP(Purpose)beingdisseminationofleading-edgeskillstolocalindustry,O(Objective)suchas(3)XX%placementrateofgraduatesand(4)X%ofgraduatesfeelthattheyhavespreadleading-edgeskillsshouldbeaddedto(1)and(2)asshowninTable2-2.
Furthermore,youshouldmakeadditionsandchangestoC(Contents)inaccordancewiththeaddedO(Objective)sothatitincludessupportforthetrainees’placementinlocalcompaniesandcoordinationwithlocalcompanies.InresponsetotheincreasedO(Objective),addtoE(Evaluation)(1)graduates’acquisitionleveloftheleading-edgeskills,(2)completionrateoftrainees,(3)placementratebylocalcompaniesneedingleading-edgeskills,and(4)therateofgraduateswhothinktheircompanyisnowtakingadvantageoftheleading-edgeskills.Table2-2isanexampleofmanagementconsideringtheconsistencyofPOCE.
Table 2-2 Revised POCE (PDCA cycle with consistent POCE)
PDCA POCE
Plan
Purpose Spreadleading-edgeskillsinthelocalindustry
Objectives
(1)Enablethetraineestomastertheleading-edgeskillsinoneyear(2)AchieveacoursecompletionrateofXX%(3)Rateofgraduates’placementatlocalcompany:XX%(4)XX%ofthecompaniesfeelthatthegraduatesspreadtheleading-edgeskills
Contents
(1)Developacurriculumandtrainingenvironmentenablingrepeatedpracticeofskillsusedatworkplaceofcompaniesusingleading-edgeskills.Objectives(1)(2)
(2)Assignexcellentinstructorswithleading-edgeskills.Objectives(1)(2)(3)Supportforplacementatlocalcompanies.Objectives(3)(4)(4)Coordination,consultationandinformationexchangewithlocalcompanies.Objectives(3)(4)(5)Assignsupportpersonnelinchargeof(3)(4).Objectives(3)(4)
Do(1)Implementtrainingemployingtheplanandinstructorsmentionedabove.(2)Implementsupportforplacementatlocalcompaniesandcoordination,consultationandinformationexchangewithlocalcompaniesasmentionedabove.
2.1PerspectiveofVTManagement
31
CheckEvaluation
(1)Graduatesperformedsuperbly.(2)Thecoursecompletionrateexceededthetarget.(3)Therateofgraduates’placementatlocalcompanyexceededXX%.(4)XX%ofthecompaniesfeelthatthegraduatesspreadtheleading-edgeskills.
Act Astheresultsmetthepurposeandobjectives,Thenextsessionwillbeimplementedinthesameway.
What isdistinct inTable2-2 is thatO(Objective) includes thoseconcerningcapabilitydevelopmentof trainees(Attainmentobjective:Objectives(1)(2)inTable2-2)andthosecorrespondingtothepurposeofthetrainingcourse(Trainingobjective:Objectives (3)(4) in theTable 2-2). It is necessarynot only to have the trainees’ skills reach the attainmentobjective,butalsotoachievethetrainingobjective.
IfplanningandexecutionasdescribedinTable2-2producedgoodresults, itcanbesaidthatgoodtrainingwasimplemented.Ontheotherhand,iftheresultisthatthegraduatesfailedtogetajobinalocalcompanyasinthecaseofthetrainingcourseshowninTable2-1,itwillbenecessarytoconsideractivitiestoimprovegraduates’placementrateintheregion.Specifically,determinethereasonwhythetraineesdid(could)notgetajobinalocalcompany.Theremaybevariousreasonssuchas:companiesoutsideoftheregionemployedthetraineesbecausetheyhadacquiredleading-edgeskills;thetrainees’leading-edgeskillsarenotthosedesiredbycompanies;andthereisnolocalcompanywithaneedforleading-edgeskills.Byconductingnecessarysurveysassumingsuchreasons(analysisandplanning)andtakingmeasuresaccordingtothereason(designanddevelopment),youcanturnthecycleofPDCAwithconsistentPOCE.
Chapter2ManagementandEvaluationofVT
32
2�2 Management Perspective
GoodVTshouldbeconsistentwithPOCEinconsideringmanagement,thereforeweneedthemanagementperspectiveof(1)makingtraineesreachobjective(Attainmentobjective),then(2)achievingtheobjectiveoftrainingcorrespondingtothepurposeofVT(Trainingobjective),and(3)ensuringrationalityandefficiencyof(1)and(2).Figure2-1showstherelationshipofthiswithPOCE.
Figure 2-1 Management Perspective Based on POCE
Theattainmentobjective(capabilitiescompaniesdesirefromnewtrainees)issetconsideringtheskillsnecessaryforgraduatestoaccomplishthepurposeofthetraining(ex.improvetheemploymentrateofnewtraineesintheregion).
Examinethecontentofthetrainingmethodtoensureachievementoftheattainmentobjective,createanenvironmentforimplementingthetraining,andimplementactivitiestoachievetheattainmentobjective(implementationofatrainingplanandtraining).
Asaresult,youcanachievethetrainingobjective(ex.employmentrateoftraineesatoccupationsrelatedtothetraining) corresponding to thepurposeof the training. Inorder to achieve the trainingobjective, conduct “activities toachievethetrainingobjective”(ex.placementsupport,recommendationofgraduatestocompanies)inadditiontotraining.
Amongtheseactivities,managementoftrainingisactivitiestocollectmanagementitemsrepresentingthestatusofactivitiesforachievingthetrainingobjectiveandattainmentobjective(statusofjobsearchingandskillacquisition)andtoevaluatetherationalityandefficiencyoftrainingobjectives,attainmentobjectiveandactivitiestoachievetheminordertoimprovetheseactivities.
- 44 -
2.2 Management Perspective
Good VET should be consistent with POCE in considering management, therefore we need
the management perspective of (1) making trainees reach objective (Attainment objective), then (2)
achieving the objective of training corresponding to the purpose of VT (Training objective), and (3)
ensuring rationality and efficiency of (1) and (2). Figure 2-1 shows the relationship of this with
POCE.
O (Objective of training) C (Contents)
P
(Purpose
of
training)
① Training objective
② Attainment objective
③ Rationality and efficiency toward
the target/objective
Activities toward training
objective regarding trainees
capabilities
Activities toward attainment
objective correspond to
purpose of training
Comparison
E (Evaluation) Management items
Figure 2-1 Management Perspective Based on POCE
The attainment objective (Capabilities companies desire from new trainees) is set considering
the skills necessary for graduates to accomplish the purpose of the training (ex. improve the
employment rate of new trainees in the region).
Examine the content of the training method to ensure achievement of the attainment
objective, create an environment for implementing the training, and implement activities to
achieve the attainment objective (implementation of a training plan and training).
As a result, you can achieve the training objective (ex. employment rate of trainees at
occupations related to the training) corresponding to the purpose of the training. In order to achieve
the training objective, conduct “activities to achieve the training objective” (ex. placement support,
recommendation of graduates to companies) in addition to training.
Among these activities, management of training is activities to collect management items
representing the status of activities for achieving the training objective and attainment objective
(status of job searching and skill acquisition) and to evaluate the rationality and efficiency of
training objectives, attainment objective and activities to achieve them in order to improve these
activities.
2.3ManagementObjects(ExamplesofManagementItems)
33
2�3 Management Objects (Examples of Management Items)
2�3�1 Examples of management items related to training objectiveManagement items of the training objective (O) corresponding to the purpose of the training (P)may include
theexamples inTable2-3.Deciding the levelof the items to reachat theendof the trainingconstitutes target setting.Managementconcerning the trainingobjective isactivities tocatchup thestatusof thesemanagement itemsandmakemodificationstoachievethetrainingobjective.
Inordertodesignthesemanagementitems,itisnecessarytoclearlydefinethepurposeofthetraining.Whensettingatrainingobjective,youmustbeabletoclearlyexplainitsrelationshipwiththepurposeoftraining.
Table 2-3 Training Purpose and Objective
Purposeoftraining(P) Examplesofmanagementitemsconcerningtrainingobjective(O)
Securestaffresourcesoflocalcompanies
・Rateofplacementatlocalcompanies・Rateofplacementinrelatedoccupation・Improvementinlocalcompanies’perceptionofhumanresourceshortage・�LocalcompaniesfeelthattheycouldobtainnecessaryhumanresourcesbyemployinggraduatesfromVTcourse
Promotionofspecificindustrialfieldsintheregion
・�Theextenttowhichtheindustrywaspromoted(increaseinthenumberofcompaniesandthoseofthetargetoccupation)
・�Theextenttowhichthegraduatesareemployedatthetargetoccupation/companyoftheindustrialpromotion
Lowerthelocalunemploymentrate ・Theextenttowhichlocalunemploymentratewaslowered
Reduceworkaccidentsofnewworkers
・�Theextenttowhichtheworkrelatedaccidentrateofplacedgraduateswasreduced
Capabilitydevelopmentofworkerswholackskillsnecessaryatworkplace
・�Theextenttowhichthegraduatescouldusetheacquiredcapabilitiesatwork(whethertheyhaveopportunitytousethem;whetherthecapabilitiesacquiredthroughthetrainingmatchtheneedsatworkplace)
2�3�2 Examples of management items related to attainment objectiveAttainmentobjective(capabilitiestobeacquiredbygraduates)areexpressedwiththescopeandlevel.Capabilities
tobeacquiredvarydependingonthepurpose(P)of thetraining.Forexample,(1)a trainingcourseaimingtodevelopcapabilitiesofprecisionmachining,and(2)atrainingcourseintendedtosupplycapabilitiesofbasicmachiningarebothdesignedthemachiningskillsbuttheircontentsaresignificantlydifferent.Therefore,therelationshipbetweenthepurposeandtheattainmentobjectivemustbeclearlyexplainedasisthecasewithtrainingobjective.
Capabilitiesexpectedfromgraduatesaccordingtotherespectivepurposesaresetasattainmentobjective,managementitemsofwhichmayincludetheexamplesinTable2-4.
Table 2-4 Training Purpose and Attainment Objectives
Purposeoftraining(P) Examplesofmanagementitemsconcerningattainmentobjective(O)
Securestaffresourcesoflocalcompanies
Acquisitionsituationofcapabilitiesthatlocalcompaniesrequirefromnewemployees
Promotespecificindustrialfieldsintheregion
Acquisitionsituationofcapabilitiesthatspecificlocalindustryrequiresfromnewemployees
Lowerthelocalunemploymentrate Acquisitionsituationofcapabilitiesrequiredbytheindustrythatcanemploymoreworkersinthelocallabormarket.
Reduceworkaccidentsofnewworkers
Acquisitionsituationofcapabilitiestoeffectivelyusemethodstopreventworkaccidents
Developcapabilityofworkerswholackskillsnecessaryatworkplace
Acquisitionsituationofcapabilitiesnecessaryforsolvingproblemsworkplacesarefacing
Chapter2ManagementandEvaluationofVT
34
Capabilitiesoftraineesmaybeassessedbefore,duringandafterthetraining.Evaluationbeforethetrainingismadetocheckwhethertheyhaveabilitytoparticipateinthetraininganddividethetrainingcourseintoclassesbycapabilitylevel, forexample.Assessmentduring the training isconducted toprovide the traineeswith feedbackonwhether theyhavemasteredthetrainingcontenttothatpoint.Assessmentattheendofthetrainingisconductedtocheckwhethertheattainmentobjectivesareachieved.
Theinstructorsevaluatethelevelofachievementoftheattainmentobjectivesandprovidethetraineeswithfeedbackontheresults.Thetrainingmanagercompilestheresults,confirmswhetheranyofthetraineeshavedifficulty,providessupportasneededandusestheresultsfortrainingcompletioncertification.
2.3.3 Management items concerning rationality and efficiency toward objective of trainingTherearemanymanagementitemsconcerningrationalityandefficiencytoachieveobjectiveoftraining.Rationality
means theconsistencyof theobjectiveof trainingandcontents (scopeandmethodsofefforts)with thepurposeof thetraining.Toensureefficiency,checkwhethertheefforts(scopeandtime,laborandcostusedforeachofthem)toachievetheobjectiveoftrainingareimplementedinaleanway.
Rationalityandefficiencysometimesgotogetherbutsometimesnot.Inatrainingcoursewiththeattainmentobjective“capableofusingacertainequipment”,whenteachinghowtousetheequipment,itisrationaltocreateanenvironmentforalltraineestousetheequipmenttolearnhowtouseit.Itmayseemtobealsorationaltoprepareonepieceofequipmentforeverytraineesothatalltraineescanpracticeatonetime.However,giventhecostofpreparingtheequipmentforthenumberoftrainees,itisnotnecessarilyefficient.Ifyoudividetheclassintotwogroupsandteachonegroupinthemorningandtheotherintheafternoon,thenecessarynumberofequipmentisreducedtoonehalf.Thisway,youcanimproveefficiencywhilemaintainingrationality.However,theinstructorwhocanteachhowtousetheequipmentmaybebusyandavailablefortheclassonlyinthemorning.Ifthenumberoftheequipmentisonlyonehalfthatofthetrainees,onlyonehalfofthetraineeswillbeabletopracticeinthemorningwhiletheothertraineeswillbejustobserving.Thisway,onehalfofthetraineeswouldnotbecomecapableofusingtheequipment.Iftwotraineesaretouseonepieceofequipment,theirlevelofachievementwouldbelowerthanhalfoftheleveltheywouldhaveachievedbyusingitalone.Itmaybeefficientintermsofthecostofpurchasingtheequipmentbutrationalitywouldbereduced.
Thisway,rationalityandefficiencysometimesgotogetherbutsometimesnot.Becausepriorityisgiventorationalitywhichmeansachievingtheattainmentobjective,itisnecessarytoexaminehowtoincreaseefficiencywhilemaintainingrationality.Table2-5givesexamplesofmanagementitemsconcerningrationalityandefficiencyandanoutlineof theirrespectivecontrolitems.
Table 2-5 Example of Management Items Concerning Rationality and Efficiency Toward Objective of Training
(1)Anenvironmentthatfacilitatesparticipationinthetraining Facilityandequipment(room,whiteboard,projector,machines,tools) Trainingmaterials(carforpractice,PPTmaterials) Materials(cables,gasoline)
(2)Usageoffunds
(3)Responsetovariousconditionsoftrainees Expectation/wish,factorsdisturbinglearning,capabilityacquisitionstatus,progressofcareeractivities
(4)Responsetorisk Safetyandhealthinandoutsidethetraining,complaints,misconductbypersonnel/trainees,changesinexpectations
onVT,compliancewithlaws
(5)ConsistencyofPOCE
(6)Trainingimplementationorganization Capability,necessarynumberandeducationofthestaff Targetsharing,divisionofroles,mutualhelp,motivation
(7)ImprovementofVTconcernedpersonnel’scapabilitiestoperformtasks
(1)EnvironmentthatfacilitatesparticipationinthetrainingCreatinganenvironmentthatfacilitatesparticipationinthetrainingisrationalforthepurposeofhelpingthetrainees
2.3ManagementObjects(ExamplesofManagementItems)
35
achievetheattainmentobjectivebecauseitwillraisethetrainees’motivationandenablethemtorepeatpracticesasmanytimesasnecessaryusingallmachines,toolsandmaterialstheyneed.Ontheotherhand,preparingexcessivefacilitiesandequipmentinvolvesuselessexpensesimpairingefficiency.Itisnecessarytocreateanenvironmentfacilitatingparticipationinthetrainingwhilemaintainingrationalityandavoidingexcessiveinvestment.
Items tomanagement to create an environment that facilitates participation in training are roughly divided intofacilities/equipment, trainingmaterialsandothermaterials.These itemsaremanagedfromtheperspectiveofpreparingasufficientquantity,ensuringgoodfunctioning,preventing theft,etc. If it isplanned to letevery traineeuseonepieceofequipment,itisnecessarytocheckwhetherthequantityoftheequipmentcorrespondstothenumberofthetrainees,whethertherearenecessarytoolstooperatetheequipmentandenoughrawmaterialsforrepeatedpracticeifmaterialsareto be processed.
Confirmwhetherthetrainingisoperablewiththefacility/equipment,trainingmaterialsandothermaterials indicatedin the training plan and the environment is actually prepared. Next, confirm whether they are in an available state.Furthermore,itisnecessarytopreventtheirlossduetotheft,etc.(SeeTable2-6).Theequipmentisrequiredtoconfirmtheirquantityandfunctions,procureforshortfallsifthereareany,andpreventtheirlossduringthetraining.
Table 2-6 Example of List of Workshop Equipment
NameofequipmentDateofconfirmation(YY/MM/DD)
Confirmedcondition
Dateofconfirmation(YY/MM/DD)
Confirmedcondition
Coatedarcweldingmachine Good
CO2weldingmachine Good
TIGweldingmachine Good
ShearingmachineApartismissingabout30cmtotherightoftheedgeWorkavoidingthemissingpart.
Bevelingmachine Good
Smokedischargingequipment Lidofthe○○plateductisnotgood.Needtorequestrepair
Screen Good
Workbench Good
(2)UsageoffundsYouwillneedfundstocreateanadequatetrainingenvironment.Spendingmoneyforthingsnecessarytoenable
traineestoachievetheirattainmentobjectiveisimportanttoincreaserationalityandefficiency.Iftraineesbeartheexpenseofthetraining,itisnecessarytoestimatetheamountnecessaryforthetrainingasthe
basisofcalculationof the trainingexpenses. It isalsonecessary tomanage that theobtainedfundswill lastduring thetrainingduration.Expenseitemstobemanagedmayincludethefollowing:①Personnelcost
Expenditureforinstructorswhoimplementthetraining.Ifaninstructorisinvitedfromoutside,youcancalculatetheexpensefortheinstructorpertraineebydividingthecompensationtotheinstructorbythenumberofthetrainees.Insomecases,indirectpersonnelexpensessuchasthoseforofficeworkersmaybeincluded.②Rawmaterialscost
Expenditureformaterialsconsumedthroughthetraining.Variousmaterialsmaybeconsumed.Totalallofthemandcalculatethecostpertrainee.RepeatedpracticeisnecessarytoadvanceskilllevelbutconsumesalargeamountofmaterialsandincreasesRawmaterialspurchasecost.Itisimportanttodesigntrainingassignmentswithhightrainingeffectivenessconsideringrationalityandefficiency.③Tool cost
Expenditurefortoolsthatarenotconsumedinasingleyear.Theirannualdepreciationcanbeobtainedbydividingthecostofindividualtoolsbytheiraverageusableyears.Insomecases,wearandtearexpenseoffacilities/equipmentmay
Chapter2ManagementandEvaluationofVT
36
beincluded.④Utilitiescost
Expenditure for lighting, runningwater and electricity at the placewhere the training is implemented. For theexpenditure for runningwater and lighting that are used just because there are people, determine a fixed amount andmultiplyit.Costsofalargeamountofwaterusedfordyeingandalargeamountofelectricityusedforweldingarecalculatedseparately.
Suchcalculationsmaybeusedasthebasisforthecosttoimplementatrainingcourse(SeeTable2-7),thebasisforabudgetaryrequestifthetrainingisprovidedatthepublicexpense,thebasisforvarioustrainingperformancereportsandthebudgetrequestofthenextyear.Ifyourecordthematerialcostsasthetrainingprogresses(SeeTable2-8),youcanusetherecordtoestimateconsumptionofrawmaterialsaccordingtothebudget(SeeTable2-9).
Table 2-7 Example of Course Fee Reckoning Table
CourseFeeReckoningTable
Trainingcourse Numberoftrainees ○
Trainingdays/hours
Amountpertrainee
UtilitiesGeneralunitcost 1,500/trainee/day ○○
Specialcostofthecourse 2,000/trainee ○○
Subtotal ○○
Compensation
Class C 7,000/hour ○hour ○
Class B 10,000/hour hour
Class A 15,000/hour hour
Subtotal ○○
Trainingmaterialcost ○○
Rawmaterialcost ○○
Subtotal
Total:coursecostpertrainee
Table 2-8 Example of Management List of Training Materials (table of tools and materials by assignment)
Trainingcourse Weldingcourse
Trainingassignment Mediumsteelplatedownwardcoatedarcweldingwithoutbacking
Machinesandtoolstobeused
Weldingmachine 1/trainee
Workbench 1/trainee
Tongs 1/trainee
Protectiveequipment(mask,gloves,apron,gaiters) Oneset/trainee
Rawmaterialstobeused
Steelplate:3×6t9 2sheets10trainees/8hours
Weldingrod:D4301 5kg 10trainees/8hours
2.3ManagementObjects(ExamplesofManagementItems)
37
Table 2-9 Example of a Raw Materials Management (stock card by material)
Material Steelplate
Specification 3×6t9
Receptiondate Receivedquantity Date of use Amountused Stock
MM/DD 2 2 sheets
MM/DD 1 sheet 1 sheet
MM/DD 1 sheet 0 sheets
MM/DD 2 2 sheets
MM/DD 1 sheet 1 sheet
MM/DD 1 sheet 0 sheets
(3)ResponsetovariousconditionsoftraineesFamilyproblemsandtroublesamongtraineesthatthrowthetrainees’concentrationoffthetrainingarefactorsto
preventthemfromachievingtheirAttainmentobjective.Solvingsuchtroublesbeforebecomingabigproblemwillincreaserationalityandefficiencyinachievingthetrainingobjectiveandattainmentobjective.
Specifically,thisisakindofmanagementtosupporttraineestoreceivetrainingtowardadesirablefutureforthem.Theremaybethefollowingmanagementitems:
● Compatibilitybetweenthepurposeofthetrainingandthatofthetrainee(expectation,wish) ● Check for impediments to the trainees’ learning during the training.Examples are: falling behind others in theclassroom, education cost, family conflicts, delinquency, bullying or interference among trainees or by others,harassmentbypeopleinvolvedintraining,healthproblems.
● Progressinreceivingthetraining:whether thetraineesaretakingtherelevantsubjects;performanceof theeachsubjects
● Progressofcareeractivities.Confirmtheirdesiredcareer,whethertheyhaveundergoneanexam/interviewofthedesiredcompany,etc.Catchuptheitemsabovethroughregularinterview,observation,performanceandotherconditionsofthetrainees,
recordtheminpersonalrecordbook(SeeTable2-10),findfactorsdisturbinglearningandsignsofdisturbedlearningandprovideassistancefortheirfuture.Instructorobserveandrecordbehaviorsoftheirtraineesduringusualclasses.Iftheyhavesomeconcerns,theyprovideinformationtostaffspecializedintraineeguidance,employmentguidance,forexample,to reduce the problems.
Table 2-10 Example of Trainee Management Sheet
Trainee
Basicinformation
Nameofthecontact Address Phonenumber Remarks
○○○○ ○○○○ ○○○○
Emergencycontact’name
Address Phonenumber Remarks
○○○○ ○○○○ ○○○○
Trainingsituation Familysituation Interviewrecord
Chapter2ManagementandEvaluationofVT
38
FirsttermofYY Completedallrequiredsubjects
Hisparentsareindivorcelitigationandcurrentlyseparated.Heislivingwithhismother.Anycallfromthefathershouldnotberelayed.MM/DD
MM/DDHeneedstobecomeindependentearlyduetoparentalmaritaldiscord.HewishestoworkatXXplantinanadjacenttown.
SecondtermofYY
Failedin○○practiceandpassedaftertakingsupplementarylessons
Situationintheinstitution
Heisnotgoodatcommunicationandtendstobeisolated.Theinstructoractivelycallstohim,askshimtocomewhenothertraineesarethereandencourageshimtotalk.
(4)ResponsetoriskRisksinVTinstitutionarehappeningsthatmayoccurintheVTcourseandcouldexplodeintoasituationinwhich
itisimpossibletocontinueVT.HappeningsthatmakecontinuationofVTimpossiblemaystemfromthetrainees,theVTinstructors,ortheVTinstitution.Here,weoutlinerisksrelatingtoVTinstructorsandinstitutions.Risksrelatingtotraineeswillbedescribedin“4.8ResponsetoDifficultiesofTrainees”.
RisksrelatingtoVTinstructorsandinstitutionsmayincludethefollowing.Itisnecessarynotonlytorespondaftertheoccurrenceofthesehappeningsbutalsotodevelopaplanbeforehandofwhattodowhensuchhappeningsoccurredandmaketheplanpublicwhileatthesametimetakingactionstopreventthem.
● RisksrelatingtoVTinstructorsEx.crime,disease,injury,familyproblem,troublewithtrainees,harassment,troublesamonginstructors,discord
amongmanagers ● RisksrelatingtoVTinstitutionsInjuryoftrainees,complaintsfromtrainees/localcommunity(noise,smoke,gas,badmannersoftrainees/instructors),
inadequacy/failure of the training environment (ex. building, facilities, weather, electricity, water and sewerage, ITinfrastructure),complaintonevaluationofVTprojects, legal/ruleviolation(noncompliance)bystaffandotherpersonsinvolved
Ifatraineewasinjuredduringatrainingsession,forexample,howshouldwecorrespondtothesituation?Thefirstthingtodoistorescuethetrainee.Whomshouldtheinstructorcontacttodothis?Howtocallanambulance?Isthereatelephoneintheworkshop?Isitbettertouseapersonalcellphone?Ifthereisnotelephoneintheworkshop,isitnecessarytohavesomeoneruntotheofficetomakethephonecall?
Withoutprior arrangementof these things, itwould take time for an ambulance to arrive and the conditionsoftheinjuredpersoncouldturnworse.Ifbungledhandlingworsenedtheconditionofthetrainee,responsibilityoftheVTinstitutionforthefailureofsafetymanagementwouldbeinvestigated.Asaresult,theinstitutionmightbeforcedtostoptrainingorevenclosetheschool.
Topreventthisfromhappening,it isnecessarytodecideaheadwhattodowhenatraineeis injured.Ofcourse,ensuringasafeinstructionmethodisaprerequisiteforoperationofaVTinstitution.Itisimportantthatmanagersdecidehowtorespondtotheserisksanddisseminatethedecisiontoalltrainingexecutors(seeFigure2-2).
Riskmanagementisconductedtopreventinterruptionoftrainingwhichcouldreducetheefficiencyoftraining.
2.3ManagementObjects(ExamplesofManagementItems)
39
Figure 2-2 Response to Accidents, etc� in a Workshop
Table2-11isanexampleofrulesforcomplianceofaninstitution.Table2-12showsanexampleofsafetypatroltodetectunsafepointsoffacilities.ThesafetypatrolisasystemformutualassessmentinwhichinstructorspatrolworkshopsusedbyotherVTcourseinstructorandotherplacesofthefacilitiesonceeverymonth,anddetectandreportunsafepoints.
Table 2-11 Example of Rules Concerning Compliance (details omitted)
VTinstitutionBasicRulesforCompliance(Purpose)
Chapter1TheseRulesestablishbasicmattersconcerningcomplianceofXXVTInstitution.(Definition)
Chapter2Compliancemeanstocomplywithlawsandregulations,rulesofXXOrganizationandnormsatthestageofimplementingtraining.
(System)Chapter3CompliancePromotionSystem
ThehighestofficertopromotecomplianceinXXInstitutionistheDirector.Assignasupervisorymanagerandapromoter.Setupacompliancesupervisorycouncil.
Chapter4ResponsetocomplianceviolationsProvideeducationandtrainingtopromotecompliance.Conductinternalaudittopreventcomplianceviolation.Reporthappeningconcerningcomplianceviolationtothepromoterandthesupervisorymanager.Ifapersoninvolveddetectsahappeningconcerningcomplianceviolation,thepersoninvolvedshallinformthepointofcontact.Whistleblowerswillnotbedisclosedandsufferanydisadvantagebecauseofthereporting.Ifahappeningconcerningcomplianceviolationisreported,thepromoterandthesupervisorymanagershallinvestigatethefact.ThesupervisorymanagershallreporttotheDirectorinvestigationresultsandprovidehisopiniononadequatemeasures.TheDirectorshalldecideadispositionconsideringthereportandopinionofthesupervisorymanager.
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personal cell phone? If there is no telephone in the workshop, is it necessary to have someone run
to the office to make the phone call?
Without prior arrangement of these things, it would take time for an ambulance to arrive and
the conditions of the injured person could turn worse. If bungled handling worsened the condition
of the trainee, responsibility of the VT institution for the failure of safety management would be
investigated. As a result, the institution might be forced to stop training or even close the school.
To prevent this from happening, it is necessary to decide ahead what to do when a trainee is
injured. Of course, ensuring a safe instruction method is a prerequisite for operation of a VT
institution. It is important that managers decide how to respond to these risks and disseminate the
decision to all training executors (see Figure 2-2).
Risk management is conducted to prevent interruption of training which could reduce the
efficiency of training.
Figure 2-2 Response to Accidents, etc. in a Workshop
Table 2-11 is an example of rules for compliance of an institution. Table 2-12 shows an
example of safety patrol to detect unsafe points of facilities. The safety patrol is a system for mutual
assessment in which instructors patrol workshops used by other VT course instructor and other
places of the facilities once every month, and detect and report unsafe points.
Table 2-11 An Example of Rules Concerning Compliance (details omitted)
VT institution Basic Rules for Compliance
(Purpose)
An accident occurred and was identified
Find the injured
Prevent expansion of the accidentEvacuate trainees
Ventilator, smoke extraction apparatus,
Hydrants, fire extinguisher, switchboards
Specify dangerous points Manifestation of hazards
Assist the injured First-aid kit in the workshop AID device
Call for help Other instructors,
trainees, XX administration section
Contact Ambulance: Tel ○○○○ Fire station: Tel ○○○○
Family and emergency contact of the injured
Trainee management card
Report the accident Training manager
Director of the institution
AssisttheinjuredFirst-aidkitinthe
workshopAIDdevice
Chapter2ManagementandEvaluationofVT
40
Table 2-12 Example of Safety Patrol Format
Place to patrol
Date Patrolperson
Safetyissues
Conditionof4S(seiri,seiton,seiso,seiketsuorSort,Straighten,Shine,andSustain) Thingsinahighplace
Maintenancesituationofequipmentandtools High-pressure,high-temperature,high-voltageoredgedplaces
Othercomments
(5)ConsistencyofPOCEA training coursewith inconsistentPOCEmaynot achieveAttainmentobjective and trainingobjective.This is
neitherrationalnorefficientbecausefundsaremisspent.Therefore,itisnecessarytochecktheconsistencyofPOCEintheprocessofplanning,design,developmentand
implementationofatrainingcourse.DefinethepointtoevaluatePOCEofthetrainingcourseintheformoftrainingdesignandconfirmitsconsistency. Inaformtosortanalysisandplanningofa trainingcourse, forexample,confirmwhetherthepurposeoftrainingisadequateforthechallengesofsocietyandorganizationsintermsofthetrainingobjectiveandattainmentobjective;whetherthetrainingobjectiveandattainmentobjectiveareconsistentwiththepurposeoftraining.At the stage of planning, establish the form to check the consistencyof the attainment objective, training content andmethodof each subject.Confirmwhether trainees canachieve the attainmentobjectiveof the coursebyachieving theattainmentobjectiveofsubjectsonebyone.Alsoconfirmwhetherthetrainingcontentandmethodofeachsubjectwillleadtoachievementoftheattainmentobjectiveofthesubject.
Formulationofatrainingcourseprogressesintheorderofanalysis&planning,designanddevelopment.Justbeforemovingfromonestagetoanother,itisadvisabletoholdameetingofthemanagersoftherespectivestageandtheinstructortoconfirmtheconsistencyofPOCE(seeTable2-13).
Table 2-13 Management of Training Course Operation Process
Trainingcourse Instructorresponsibleforoperation
Operationprocess Evaluationitem Implementation Remarks
SurveyVTneeds
Hearingsurveywithindustrialbodies(field)
Hearingsurveywithindustrialbodies(employmentprospect)
Localimplementationstatusofeducationandtraining
Confirmationoftechnicaltrends
Consensusformingontrainingneeds
Curriculumdesign
Consistencywithtrainingneeds
Curriculumthatenablestraineestoachievetheattainmentobjective
Consensusformingoncurriculum
2.3ManagementObjects(ExamplesofManagementItems)
41
Preparationforimplementationoftraining
Preparationofaclassroom,workshopandequipment
Preparationofmachinesandtools
Preparationofrawmaterials
Preparationoftrainingmaterials
Creationoflessonplans
Implementationoftraining
Easy-to-understandinstruction
Instructionthatstimulatesthemotivationofthetrainees
Evaluationthatthetraineeshaveachievedtheattainmentobjective
TraineeAssistance
Responsetodifficultyinlearning
Responsetodifficultyinplacement
Responsetovariouschallengesfacingthetrainees
Evaluationofthecourse
Satisfactionevaluation
Whetherthetraineeshaveachievedtheattainmentobjective
Whetherthetraineesutilizetheiracquiredcapabilitiesatworkandcompanysatisfaction
Aretheneedsofthetraineessatisfied?
Wasthecourserationalandefficient?
Implementationstatus ○:implemented △:insufficientlyimplemented ×:notimplemented
(6)TrainingimplementationorganizationFor efficient implementation of training, it is important that VT concerned personnel work together on the
implementationofVT.Supposethata trainingplannerplanneda trainingcoursewithacertainpurposeinmindbuthis intentionisnot
adequatelycommunicatedtothetrainingdesigner,whodesignedthetrainingcarelesslywithcursoryinterpretationofthepurpose.
Again,thepersonresponsiblefordevelopmentdevelopedtrainingmaterialsandpracticeassignmentswithoutcorrectunderstandingoftheintentionofthedesigner.Notunderstandingthebackground,instructorimplementedthetrainingwithanattitudethathisjobissimplytoexplainthecontentofthegiventextbooktotrainees.Insuchacase,thetraineeswouldnotbeabletoachievetheattainmentobjective.Eveniftheysomehowachievetheattainmentobjective,thetrainingwouldnotsuititspurposedplannedby.
Therefore,trainingorganizationsarerequiredtoensurecoordinationamongpersonnelandexecutionofdutiesbasedontheexpertiseoftherespectivepersonsincharge.
Implementationofatrainingcourserequires:PurposeandobjectiveoftheVTaresharedintheorganization;eachpersonhasaclearlydefinedroleandabilitytofulfilltherole;astronglinkageisformedamongrolesandtheycomplementeachotherifwhereabilityislacking,and;theylovetheirVTjobsandworkactively.
Management is needed to ensure thatmembers comprising the organization above are carrying out appropriateactivities.Specifically,managersarerequiredtodefinetheroleandexpectedcapabilitiesofeachstageandevaluatetheircapabilityinsomeway.Inaddition,confirmthroughregularinterviewandothermeanswhethermanagersclearlyshowthepurposeandtargetsoftheorganizationandmakethemunderstoodtoallandindividualpersonsfindtheirjobrewarding,forexample.
(7)ImprovementofVTconcernedpersonnel’scapabilitiestoperformtheirrolesInordertoadequatelyfulfillrespectivefunctions,VTconcernedpersonnelneedtohavenecessaryexpertise.Lack
ofexpertisewillposeanobstacletorationalandefficient implementationof training.Managersareadvisedtocreatea
Chapter2ManagementandEvaluationofVT
42
listofcapabilitiesaccordingtotheirrole,positionandyearsofexperiencetouseasacriteriontrainingafteremployment,personnelassessment,promotionandotherpurposes.It is importanttocreatesuchalistforuseasalistofcapabilitiesneededinactualworkandasaformalorinformalcriterionforevaluationofVTconcernedpersonnel,andactualuseonadailybasis.
ManagersevaluatetheexpertiseofVTconcernedpersonnelthroughregularinterviewswiththemandobservationofhowtheyareworkingeverydayandrecordtheresultsinthelistofcapabilities.OfspecialimportanceisthecapabilitiesofVTinstructorswhoimplementtraining(seeTable2-14).Instructorsareexpectedtogiveeasy-to-understandlessonsthatmotivatethetraineestolearnandshowanattitudetobuildpersonalrelationshipswithtrainees,forexample.
Table 2-14 Training Capability
Item Checkpoints Checkcolumn
Theabilitytotrainothers
・Structureoftraining(scenario)
・Haveyoumadethepointsoftheworkclear?・Haveyourpreparedascenario?・Haveyouproceededthelessonaccordingtothelessonplan?・Haveyouindicatedimportantpointsinthejobbreakdownsheet?
・Skillofdescription
・Haveyouarrangedtheintroduction,presentation,developmentandsummaryinagoodbalance?・Arethetraineesdoingwork,etc.accordingtoyourexplanation?・Areyourvocalizingandwritingonthewhiteboardadequate?・Isyourpresentationmethodadequate?
・Understandingofthetrainees’comprehension
・Areyoupointingoutwheretheproblemlies?・Doyouknowtheunderstandingdegreeofthetraineesattheendofthetraining?
・Developmentoftrainingmaterials(textbook,assignments,slides,models)
・Haveyoucreatedtrainingmaterials?・Arethetextbookandothertrainingmaterialsfreeoferrors?・Arethetrainingmaterialseffective?
・Instructionandwarningtotrainees
・Areyouadequatelyinstructingtheworktobedonebythetrainees?・Aren’tthereanumberoftraineeswhohavenothingtodo?・Areyouprovidingwarningandinstructionagainstunsafeactions?
・Safetymind・Doyouexecutetrainingwithsafetyinmind?・Doyouprovidethetraineeswithexplanationaboutsafety?
Zeal
・Motivation
・Areyoualwaysintheworkshop(classroom)duringthelesson?・Areyouwalkingaroundtoseehowthetraineesareworking?・Doyouencouragethetraineesalways?
・Enthusiasm
・Doyouexplainkindly?・Doyoutalktothetrainees?・Areyouansweringquestionsalsooutsideoftraininghours?
Interpersonalrelationship ・Interpersonalrelationship
・Istheappearanceappropriate?・Doyousayhello?・Doyoudotheconversationthatacceptedthescene?・Isthevolumeofvoiceappropriate?・Doyoutakegoodcareofapartner?
2.4ActualEvaluation
43
2�4 Actual Evaluation
Previously,consistencyofPDCAandPOCEhasbeendescribed.Becausetheadditionoffive-levelevaluationtothiswillenablemoreeffectivemanagement,thisevaluationmethodwillbeexplainedbelow.
2�4�1 Five levels of VT evaluationWehavepresentedmanagementitemsofVTfromthreerespectivewhicharethetrainingobjective,trainingtarget
andrationality/efficiencytowardobjectiveoftraining.ThissectionwillintroduceaperspectiveofevaluatingVTusingfivelevels(seeTable2-15).Thefive-levelevaluationitemssupplementthemanagementitemspresentedabove.
Table 2-15 Level Evaluation
Level1:Evaluationofsatisfaction Arethetraineessatisfiedwiththetraining?
Level2:EvaluationofachievementLevel Havethetraineesachievedtheattainmentobjectivesetforthetraining?
Level3:Evaluationofutilization Didthegraduatesusetheacquiredcapabilitiesatwork?
Level 4:Evaluationofproblemsolving Didthetraineesucceedintheproblem-solvingthatwasthepurposeofthetraining?
Level5:Costperformance Doesthecostofthetrainingmatchitsresult?
Level1isanevaluationtocheckthelevelofsatisfactionofthetraineeswiththetraining.Itincludesquestionnairesurveysofsatisfactionlevel.Evaluationitemsofthesatisfactionlevelsurveycoverabroadrangeincludingtheinstructor’strainingmethodandthetrainingcontent,but this isanevaluationtocheckthesubjectiveimpressionthat traineeshavereceivedfromthetraining.Wecanhearwhattheyfeltdirectlythroughthisevaluation.
Then,isatrainingcoursewithhightraineesatisfactiongoodtraining?Notnecessarily.Supposesometraineesfeltthattheycouldlearninanenjoyablewayandgavethelessonahighmarkintermsofsatisfactionlevel.However,iftheycannotgetajob,or,eveniftheyhavegotajobbutcannothandletheirwork,theirskillacquirementisinsufficient.ThisiswhyLevel2evaluationcomesnext.
Level2isanevaluationtocheckwhetherthetraineeshaveachievedtheattainmentobjective.Thisischeckedwiththeoryandpracticeexaminationsattheendofthetrainingcourseandotheroccasions.Supposethat“capableofweldingoutsideplatesofanautomobilethatiscutforrepair(seeFigure2-3)”issetasoneoftheattainmentobjectiveofacarsheetmetaltrainingcourse.Ifatraineepassesapracticeexaminationtoweldacutoutersheetofacar,heisdeemedtohaveachievedtheattainmentobjective.Thisisanevaluationthatcancertifythecapabilityacquiredbythetrainee.
Then,isitgoodtrainingifthetraineesachievedtheattainmentobjective?Wecannotcompletelysaythat.Whattheyhaveacquiredthroughthetrainingcouldbeanoldmethodthatisnotusedatanactualworkplace,ortheymightnotabletoperfumetheirrolesatanactualworkplacewiththelevelofskillstheyhaveacquiredthroughthetraining.SoweuseLevel3evaluationnext.
Figure 2-3 Outer Sheet Repair
Level3 is toevaluate the levelofhowwhathadbeenacquired through the trainingwasusedat theworkplace.BecauseitisassumedthatVTgraduateswillgetajoborreturntotheirworkplace,howmuchtheycanusetheresultoftrainingisevaluated.Theevaluationismadefromtwoperspectives.
Oneiswhetherwhattheyhaveacquiredthroughthetrainingisusedattheirworkplaceandtheotheriswhetherthe
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achieved the attainment objective. This is an evaluation that can certify the capability acquired by
the trainee.
Then, is it good training if the trainees achieved the attainment objective? We cannot
completely say that. What they have acquired through the training could be an old method that is
not used at an actual workplace, or they might not able to perfume their roles at an actual
workplace with the level of skills they have acquired through the training. So we use Level 3
evaluation next.
Figure 2-3 Outer Sheet Repair
Level 3 is to evaluate the level of how what had been acquired through the training was used
at the workplace. Because it is assumed that VT graduates will get a job or return to their
workplace, how much they can use the result of training is evaluated. The evaluation is made from
two perspectives.
One is whether what they have acquired through the training is used at their workplace and
the other is whether the capability they acquired through the training is enough to work at the
level required at their workplace. These are evaluated by visiting their workplace and interviewing
them and their superior what work they are doing at their workplace and using what method,
whether the level of the training was adequate, and other information.
After doing the evaluations up to Level 3, you may be able to judge whether the training was
good or not. However, even if the trainees can use what they have learned through the training at
their workplace, this may not have accomplished the task, which is the purpose of conducting the
training. So, it is followed by Level 4 evaluation.
Level 4 is to evaluate whether the problem was solved, which is the purpose of the training.
The problem may be to lower a high youth unemployment rate, for example. If the training was
conducted to lower a high unemployment rate, to see how much the youth unemployment rate was
lowered and by how much the placement rate of the graduates is higher than that of other young
people will constitute Level 4 evaluation. After doing the evaluations up to Level 4, you may be
able to judge whether the training was good or not. However, the budget and time for implementing
Weld and repair the outer sheet after
cutting and casting a part of it.
Weldandrepairtheoutersheetaftercutting
andcastingapartofit.
Chapter2ManagementandEvaluationofVT
44
capabilitytheyacquiredthroughthetrainingisenoughtoworkatthelevelrequiredattheirworkplace.Theseareevaluatedbyvisitingtheirworkplaceandinterviewingthemandtheirsuperiorwhatworktheyaredoingattheirworkplaceandusingwhatmethod,whetherthelevelofthetrainingwasadequate,andotherinformation.
AfterdoingtheevaluationsuptoLevel3,youmaybeabletojudgewhetherthetrainingwasgoodornot.However,evenifthetraineescanusewhattheyhavelearnedthroughthetrainingattheirworkplace,thismaynothaveaccomplishedthetask,whichisthepurposeofconductingthetraining.So,itisfollowedbyLevel4evaluation.
Level4istoevaluatewhethertheproblemwassolved,whichisthepurposeofthetraining.Theproblemmaybetolowerahighyouthunemploymentrate,forexample.Ifthetrainingwasconductedtolowerahighunemploymentrate,toseehowmuchtheyouthunemploymentratewasloweredandbyhowmuchtheplacementrateofthegraduatesishigherthanthatofotheryoungpeoplewillconstituteLevel4evaluation.AfterdoingtheevaluationsuptoLevel4,youmaybeabletojudgewhetherthetrainingwasgoodornot.However,thebudgetandtimeforimplementinggoodtraininghavetheirlimits.SoLevel5evaluationiscarriedouttoevaluatewhetherthetrainingisefficient.
AtLevel5,itisevaluatedwhethertheintendedproblem-solvingmatchesthetrainingcost.EvaluatehowmuchitcosttoenhancetheevaluationofLevels1to4andwhetherthecostisadequate.ByenhancingtheevaluationofLevels1to4whilereducingthecostforimplementingthetrainingyoucanenhancetheevaluationofLevel5.ThisleadstotherecognitionthatVTisnecessaryfortheStateandtheregion.
Eachlevelwillbeexplainedinthefollowingsections.
(1)L1(Level1):TraineesatisfactionevaluationSatisfactionevaluationis toevaluatetowhatextent thetraineesaresatisfiedwiththetraining.Theevaluationis
carriedout inorder tofindout trainees’dissatisfactionearlyso thatyoucanprevent theirdroppingoutof the training,improvethetrainingenvironmentandcorrectpoorinstruction,forexample.Therearesatisfactionevaluationsattheendofindividualsubjects,thoseconcerningtheVTinstitutionattheendofthetrainingandothers.
Forimplementationofasatisfactionevaluation,youneedtosupposetheexpectationsofthetraineesonthetrainingcourse.Trainees’expectationsonatrainingcoursemayberoughlydividedinto:theyareabletofeelthatthetrainingisusefulfortheirfuturecareer;itiseasytolearn,andtheinstructioniseasytounderstand.YoucanusethequestionitemsinTable2-16forthesecategories.
Table 2-16 Example of Evaluation Items of L1
Trainees’expectations Itemsofsatisfactionevaluation
They are able to feel that thetrainingisusefulfortheirfuturecareer
・Doyoufeelthatyouarelearningtrainingcontents?・Doyoufeelthatyouareacquiringtheabilitynecessaryforthetypeofjobyouhopetoget?・Doyoufeelthatyouwillbeabletogetajob?・Doyoufeelthatthetrainingwillbeusefulatyourworkplace?・Doyoufeelthatthemoneyandtimeyouspendareworthwhile?
Easinesstolearn
・Istheinstitutionfunctioning?・Aretheresufficienttrainingmaterialsandfunctioningtools?・Isanextremedifferenceinthetrainees’leveloftheclassdisturbingtheprogressofthetraining?・Istheclasssizesmallenoughtoreceiveadequateinstruction?
Instructioniseasytounderstand
・Doestheinstructorteachinaneasy-to-understandmanner?・Aretheassignmentssuitabletoyourlearning?・Doestheinstructorhaveenoughexpertiseinhisspecializedfield?・Areyouinagoodpersonalrelationshipwiththeinstructor?・Doyoufeelyouarerecognizedbytheinstructor?・Istheinstructorapersonyourespect?
Trainees do not necessarily have enough understanding of the field inwhich they are receiving training. If thecapabilityrequiredinthefieldisveryhighandthereforethetrainingisverydemanding,somemaybecomefrustratedwiththedemandingtraining.ConcentrationonincreasingthesatisfactionofthetraineescouldlowertheevaluationofLevels
2.4ActualEvaluation
45
2,3,4and5.Insuchacase,youshouldnotmakecompromisesforthetrainees.Level1evaluationhasmanyadvantagesincludingthatitissimpletoimplementandenablesyoutoknowtheopinionsofthetrainees,butweshouldnotdependonitalone.Bydevelopingaquestionnaireforsatisfactionevaluation(seeTable2-17)commontothewholeinstitutionandusingitforallsubjects,youmayfindoutproblemsinthewayofinstructionandinstructorswhoneedsupport.
Table 2-17 Training Evaluation Questionnaire
Understandabilityofthelesson Judgment
1 Didthecontentofthelessonsuityourlevel? 5 4 3 2 1
2 Didyouthinkyouhavemasteredthecontentofthislesson? 5 4 3 2 1
3 Wastheinstructor’sexplanationeasytounderstand? 5 4 3 2 1
4 Werethezeal,dress,volumeofvoice,etc.oftheinstructoradequate? 5 4 3 2 1
5 Didtheinstructormakedevicestoachievethetargetbycombiningtheoryandpractice,forexample? 5 4 3 2 1
6 Didthelessonprogressasplanned? 5 4 3 2 1
7 Werethereenoughwritingontheblackboard,audiovisualmaterialsandhandoutsnecessaryforlearning? 5 4 3 2 1
8 Werethewritingontheblackboard,audiovisualmaterialsandhandoutseasytocomprehend? 5 4 3 2 1
Describeasceneinwhichyoufeltthingswereeasytocomprehend.
Whetherthecontentofthelessonwillbeusefulforyourfuturecareer Judgment
9 Weretheattainmentobjectiveclearlyspecifiedinthelesson? 5 4 3 2 1
10 Wasthereanexplanationofhowthelearningcontentwouldbeusefulforyourfuturecareer? 5 4 3 2 1
11 Didyouthinkyouhaveachievedtheattainmentobjectiveofthelesson? 5 4 3 2 1
12 Didyoufeelthatthelearningcontentwillbeusefulforyourfuturecareer? 5 4 3 2 1
Describehowyoucanusewhatyouhavelearned.
Whetheryoufindthelessoninteresting Judgment
13 Didyouenjoythelesson? 5 4 3 2 1
14 Wastheclassarrangedtoenableyoutoparticipatebysayingsomething,practicing,forexample? 5 4 3 2 1
15 Didyoufeelsleepyduringlesson? Yes No
16Ifyoufeltsleepy,markthethreegreatestcausesamongthefollowing. Lackofsleep Disinterestinthecontent Disinterestinthelesson Irrelevanttome Couldnotunderstandtheclass Thelessonwasmonotonous
Describethereasonwhyyoudidn’tenjoythelesson.
(2)L2(Level2):EvaluationofattainmentleveltowardtheattainmentobjectiveItisevaluatedtowhatdegreethetraineesachievedtheattainmentobjectiveofthetraining.Itsconcretecontentis
explainedin“2.Examplesofmanagementitemsrelatedtoattainmentobjective”of2.3.
(3)L3(Level3):EvaluationofutilizationoftrainingcontentsEvaluation of utilization evaluates whether the trainees could use the contentmastered through the training at
theirworkplace.Asalreadymentioned,theevaluationhastwoperspectives:thescopeandlevelofthetraining.Thefirstperspectiveiswhetherwhatwasmasteredthroughthetrainingisusedattheworkplace.Ifwhathasbeenlearnedisnotusedattheworkplace,thetrainingmissedthepoint.Thepurposeoftheevaluationfromthisperspectiveistocheckwhatkindoftechnologiesandskillsareusedatworkandreflecttheresultsintrainingcontents.Thesecondperspectiveiswhetherthecapabilityacquiredthroughthetrainingissufficienttoworkatthelevelrequiredattheirworkplace.IfVTgraduates
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areunabletoproceedactualworkafterpracticingtheassignmentgiventothem,theywouldhaveadisadvantageingettingajob.
Let’s take the skillof repairingacarbycutting itsouter sheetandwelding the sheetagain (Figure2-3). In thetraining,traineespracticeweldingnewsteelplatesthataresimilartotheoutersheetofacaraspurchasedfromashop.However,thecutoutersheetsthatareinactualauto-repairshopsareunevenintheirthicknessandsectionwidthduetodescalingorotherworks.Theskillofweldingnewevenmaterialtobemasteredthroughthetrainingisrankedlowamongweldingskillsandnotenoughforweldingofunevenmaterials.Utilizationevaluationismadetogatherinformationonthelevelofworkscarriedoutatactualworkplacestoreflectitintheassignmentsofthetraining.Specifically,questionnairesurveysofthecompaniesemployingthegraduatesandhearingsurveysofthegraduatesandtheirsuperiorsareconducted.
UtilizationevaluationmayincludethesurveyitemsshowninTable2-18.Trainingcontentsarereviewedbasedontheinformationobtainedthroughthesurvey.Iftheworkscarriedoutatanactualworkplacearenotcoveredinthetraining,includethem.Ifthelevelofthetrainingislowerthanthatatanactualworkplace,deviseassignmentsandpracticemethodsforthetrainingtoensurethelevelandscoperequiredattheworkplace.
Table 2-18 Example of Survey Items of Utilization Evaluation
Evaluationperspective Surveyitem
Capabilitytoperformatthelevelrequiredattheworkplace(Level)
VTgraduates・Areyoucontinuingtowork?・Couldyouusewhatyouhadacquiredthroughthetrainingatyourworkplace?(Iswhatyouhaveacquiredthroughthetrainingvalidintheworkplace?)
・Arethecontentandlevelofthetraininguptothelevelnecessaryattheworkplace?Questionnaireforcompanies(superiors)・Arethegraduatesperformingattheworkplace?・Isthecapabilityofthegraduatesuptothelevelrequiredattheworkplace?・WhatcapabilitydoyouexpectfromfutureVTgraduates?
Whetherthecontentacquiredthroughthetrainingisusedattheworkplace(scope)
VTgraduates・Whatkindofworkareyoudoingnow?・Whatkindofworkdoyouexpecttodointhefuture?
Questionnaireforcompanies(superiors)・Whatkindofworksarethereattheworkplace?・Whatkindofworkswillincrease?
(4)L4(Level4):EvaluationofproblemsolvingVTisactivitytoimprovethecapabilitiesofpeopleinordertosolveproblemsofsociety.EvaluationatLevels2and3
evaluateswhetherthetrainingcouldimprovethecapabilitiesoftrainees.AtLevel4weevaluatetowhatextentthetrainingsolvedaproblemfacedbysociety.
Forexample,ifthereareproblemsofalowskilllevelandahighyouthunemploymentrateintheregionandVTisplannedtosolvetheseproblems,youcannotsaytheintendedVTwasimplementedwithoutsolvingthem.Problemsfacingsocietycanberoughlyclassifiedintothoseofregionsincludingthecentralandlocalgovernments;thoseofcompaniesorindustrialassociations,andthoseoflearners,theirparentsandotherfamilymemberswhichexplainedin“1.1.2Problemstosolve”.YoucanmakeLevel4evaluationoftheextentofproblem-solvingmoreintelligiblebydividingittoevaluationoffar-reachingproblemsaffectingthenationalandlocalgovernmentsandindustrialassociations,forexample,andevaluationofproblemsaffectingsmallercommunitiessuchasindividualcompanies,familiesandpersonsasexemplifiedinTable2-19.
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47
Table 2-19 Scope of Problem
Affectedparties Problem Evaluationitem
Wide Country,region,industrialassociations
HighunemployedintheregionShortfallinindustrialhumanresources
UnemploymentrateintheregionFill-rateofindustrialhumanresources rate
NarrowCompanies Unstablequality
Shortfallinhumanresources
LevelofqualitystabilityPercentageofsecuredhumanresources
Individualpersons UnemploymentLowincome
ParticipationrateRateofincreaseinwages
Far-reachingproblemswillnotbeimprovedbyeffortsofasingleVTinstitutiononly.Forexample,supposethatlaborforceofaregionwithapopulationof300,000is150,000(50%).Ifitsunemploymentrateis5%,7,500peopleareunemployed.Inordertolowertheunemploymentrateby1%,youneedtoplace1,500morepeopleinemployment.CanalargeVTinstitutionplace1,500peopleinemploymentinoneyear?IftherearemultipleVTinstitutionsintheregion,itmaybenecessarytoshowhowmuchtheyloweredtheunemploymentrateoftheregionintotal.Thelocalunemploymentrategoesupanddownduetovariousfactors.ItisadvisabletostudyhowtopresentfiguresrepresentingtheresultsofaVTinstitutionconsideringthesematters.
A statement such as “XXmillion amongYYmillionunemployedgained re-employment through somekindofadministrativeserviceandVThelpedZZthousandofthemtogainre-employment”wouldimprovepublicopinionofVT.Youmayalsosay“XX%ofthegraduatesofVTinstitutionsgainedre-employmentwhilethere-employmentratethroughotheradministrativeservicesisYY%”.
SolvingofproblemsofalimitedrangeisevaluatedbydirectlyaskingthegraduatesoftheVTinstitutionandtheiremployerswhethertheirproblemsaresolved.Forexample,askthewageofthegraduates.YoucanevaluatetheresultsoftheVTinstitutionbycomparingthegraduates’entrancerateandwageafterthreeyearswiththoseofgraduatesofothereducationalinstitutionsandworkerswhodidnotreceiveVT.
(5)L5(Level5):CostperformanceevaluationIn order to enhance the evaluation ofLevels 1 to 4 above, it is necessary to takemeasures such as improving
equipmentandemployingexcellentspecialists.However, funds thatcanbeusedforVThave their limits.Level5costperformanceevaluationismadetoseewhetherthecosttoenhancetheevaluationsfromLevel1to4isrationalandefficient.
Youcancalculatetrainingcost,forexample,costpertrainee,usingthemethoddescribedabovein“2.3.3Managementitemsconcerningrationalityandefficiencytowardobjectiveoftraining”.IfthepurposeofimplementingVTistoreducesocialsecurityexpensebyreducingthenumberofunemployed,L4evaluationofproblem-solvingmaybecomparedwithL5costperformanceevaluationasfollows.
IfanunemployedpersongetsajobaftercompletingVT,benefitsofthetrainee,thestateandtheregioninclude:theamountofadministrativecostreducedbytheamountofpaymentandunemploymentallowancethatwouldhavebeenpaidtothetraineeandtaxpaidbythetraineefromhissalary.Considerthattheeffectofthetrainingwillcontinueformultipleyears.Examinewhethertheseresultsarerationalandefficientinlightofthecostofthetraining.
Ifthetraineesareexpectedtoobtainlargebenefits,theymaybearthecostofthetraining.IftheStateisexpectedtoobtainlargebenefits,thestatemaybearthecostandyoucanevaluatewhetheritisrationalforthestatetobearthecostofVT.Youcanevaluatetheefficiencyofthetrainingbycomparingtheresultwiththeplacementrateofthegraduates.Itsrationalitymaybeevaluatedthroughcomparisonwiththerateofgraduateswhohavegotajobrelevanttothetraining.
Necessarycostvariesdependingonthetrainingcourse.Traininginamachineryfieldrequiresfarmorefundstoobtainmachineriesandtoolscomparedwithtraininginclericalservice.
Inordertoensuresafety,youneedmoreinstructorspertrainee.Thesepointsalsoneedattentionwhencomparingmultipletrainingcourses.
2.4.2 Reflection of evaluation results in the training course(1)Responseateachlevelofevaluation
FeedbacktheresultsofevaluationfromLevels1to5toallconcernedpersonnel.Concernedpersonneldevelop
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improvementproposals,carryoutconcreteactivitiesforimprovementandexecutethenexttrainingcourse.BelowisthewayofimprovementforatrainingcourseafterevaluationsfromLevels1to4.
InLevel1evaluationofsatisfaction,ifanumberoftraineessaythattheprogressofthetrainingcourseisimpededbecausethetraineesintheclassareatvariouslevels,remediesmayinclude:dividingtheclassintodifferentlevelsinthenexttrainingorimplementinganentranceexaminationtoensureacertainleveloftrainees.
Intheevaluationofclassimplementation, ifmanyofthetraineesstatethat theclassisnoteasytocomprehend,remediesmayincludeobservingtheclassoftheinstructor,proposingimprovementofpartsfounddifficulttounderstandandencouragingimprovement.
InLevel2Evaluationof the attainment level toward the attainmentobjective, ifmanyof the traineeshavenotachieved the objective, thismay be because they lack sufficient ability to learn the training content or the instructionisnotadequate.If thetraineeslacksufficientability,possiblemeasuresinclude:improvingtheentranceexaminationtoselect traineeswhohaveadequate learningabilityor lowering theattainmentobjectiveof the training.However, if theattainmentobjectiveislowered,thegraduatesmaynotbecomecapableofshowingthecapabilityrequiredattheirfutureworkplace.Iftheentranceexamismademoredifficult,thecoursemightnothavetheintendednumberoftrainees.Itmaybeunreasonabletoimplementsuchatrainingcoursefromthebeginning.Insuchacase,itmaybenecessarytonarrowthescopeofthetrainingsothatthetraineescanconcentratetheirabilityorextendthetrainingdurationratherthanloweringthelevel.Anotheroptionistochangethedesignofthetrainingfromlearningacertainprofessionalskilltogetajobtodevelopingbasiccapabilitytoenteranapprenticeship.Iftheinstructionisnotadequate,possiblemeasuresincludechangingtheinstructor,havingtheinstructorundergotrainingto improvehis trainingcapabilityandgivinginstructionunder theguidanceofhissuperior.
InLevel3Evaluationofutilizationofthetrainingcontent,ifitisfoundthatthetrainingcontentisnotusedattheworkplace,thefollowingmeasuresmaybeconsidered.Identifywhatskillsandoperationsareusedattheworkplaceandaddthemtothetraining.Ifthetraininghoursarenotsufficienttodothis,eliminatetrainingcontentsthatarenotusedattheworkplace.Inthisprocess, it isnecessarybeforeeliminatingthemtoconsiderwhethertheskillsandoperationsareincludedinanationalVTStandardorconstitutethefoundationofmorepracticalskills.Evenwhentheyareincludedinanationalstandard,iftheyarenotusedatanyworkplaceacrossthecountry,itwouldbenecessarytoworkonthechangeofthestandard.
InLevel4Evaluationofproblem-solving, the followingexamplemaybeconsidered.Thepurposeofa trainingcoursewastohelpyoungpeopleacquirecapabilitynecessaryforacertainoccupationandgetajob,butitwasdifficulttogetajobevenforthetraineeswhocompletedthetrainingwithagoodgrade.Insuchacase,itisnecessarytofindoutthereasonwhytheycouldnotgetajob.Ifthisisbecausetheareahasfewworkplacesinwhichthegraduatescanusethetrainingcontentandexperiencedworkersaregivenpriorityinemploymentattheseworkplaces,youmayclosethetrainingcourseconsideringthattraininginthisfieldisnotneededinthearea,oryoumaylobbytheindustrytofillthesmallnumberofavailablepositionswiththegraduates.Confirmwhatkindofhumanresourcesareneededthroughcloseconsultationwithcompaniesandindustryassociationsrelevanttothetrainingcontent,promisethatonlythegraduateswhohavetheneededcapabilitieswillapplyforthejobandasktomakeajoboffer(orderfromwork)firsttotheVTinstitution.IfatrustingrelationshipisbuiltbetweencompaniesandtheVTinstitution,graduatesoftheVTinstitutionswillbegivenpriorityinemployment.
(2)EvaluationbycombinationofmultiplelevelsItisalsopossibletomakeevaluationbycombiningmultiplelevels.Figure2-4isevaluationthatcombinesLevels
1,4and5withthetraineefillrateofthetrainingcourseontheverticalaxisandsatisfactionevaluationontheverticalaxis.EvaluationresultsofimplementedtrainingcoursesareplottedinFigure2-4toshowthestatusofeachcourse.ThisisanapplicationoftheconceptofPPM(ProductPortfolioManagement)thatexaminesproductlifecycle.
2.4ActualEvaluation
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High←
fillrate→Low
●CourseC CourseA●
●CourseD CourseB●
Low ← Satisfaction → High
Figure 2-4 Evaluation Method
CourseAisanexcellentcoursewithahighsatisfactionlevelandfillrate.Itishopedtomaintainthiscondition.CourseBenjoysahighsatisfactionlevelbutitsfillrateislow.Whyisitsfillratelowinspiteofthehighevaluationofitscontentandinstructionmethod?Theremaybefactorsotherthanthequalityofthetraining;lackoftrainingneedsintheregionorinsufficientpublicadvertisementforexample.
CourseCistheworstcaseforaVTinstitution.Itssatisfactionislowwhereasitsfillrateishigh.BadpublicityofthetrainingcoursesoftheVTinstitutioncouldspreadfromthelargenumberoftraineesanddamagethereputationoftheinstitution.Itisnecessarytoimprovethetrainingcontentandmethodtoincreasethesatisfactionasquicklyaspossible.
BothsatisfactionandthefillratearelowwithCourseD.Youshouldconsiderclosingthecourseunlessthecourseisthefirstattemptofthekindorotherwisehasanexceptionallyhighpotential.Ifthecoursehaspotential,improveitstrainingcontentsandmethodtoplaceatthepositionofCourseBwithhighsatisfaction.Next,strengthenpublicitycampaignstoraiseitsfillrate.Ifthepublicitycampaignjumpedthegunandonlythefillrateisraised,itwouldendupplacingthecourseatthepositionofCourseCspreadingbadpublicity.
PPMevaluationisagoodmethodforcomparinganumberoftrainingcoursescontentsandidentifyingthosethatmodificationisneeded.Ifacourseisfoundtoneedattention,checkwhatevaluationisgiventoitateachlevelandconsiderconcretemeasuresforindividualproblems.
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2�5 Training Management System and Evaluation Plan
2�5�1 Management systemManagement of training involves evaluating training at various levels, finding problems, developing concrete
measures to improve them and havingVT concerned personnel implement them. In order to enhance the outcome oftraining, it is necessary to examinewhether themanagement is implemented adequately. Perspectives ofmanagementsystemevaluationcanberoughlydividedintothreegroups.Thefirstiswhetherevaluationitemsarecollected,thesecondiswhetherimprovementsuggestionsareextractedfromthem,andthethirdiswhethertheimprovementsuggestionsareadopted.Evaluatewhethertherespectiveresponsiblepersonsareexecutingthemonatimelybasis.
Forevaluationofthistrainingmanagementsystem,itisnecessarytodecidebeforehandthescheduleandworkflowofwhoaretocollectwhatevaluationitemsofLevels1to5andwhen,howtohandlethem,towhomtoreport,whowilldraftimprovementsuggestionsbasedonthereport,andhowtodevelopthemintodefiniteplansandreflecttheresultsinthenexttraining.Itistheroleofthepersoninchargeoftrainingmanagementtodecidesuchscheduleandworkflowandensuretheirimplementation.
2.5.2 Evaluation plan and workflowEvaluation should be conducted not haphazardly but systematically and continuously. To this purpose, annual
operationsplanningofaVTinstitutionshouldincorporateanimprovementplan.Forthis,divideevaluationintothatofeachtrainingcourseandthatoftheVTactivityFirst,anexampleofanevaluationplanforaone-yeartrainingcourseisshownbelow(Table2-20).
Table 2-20 Annual Evaluation Plan for Training Course
Evaluationitems Firstquarter Secondquarter Thirdquarter Fourthquarter
Trainees
Evaluationofattainmentleveloftraineesbytheinstructorofeachsubject
ReportingevaluationresultstoHOD(Headofdepartment)
ReportingfromHODtotheDirector
Directorissuesevaluationreport
TrainingCourse
EvaluationofsatisfactionbyinstructorofeachsubjectCostBalanceoftraining
ReportingsatisfactionevaluationresulttoHODReportingthebudgetimplementationstatustoHODSituationreportfromHODtotheDirector
TrainingmethodisimprovedbytheinstructorsoftherespectivetrainingsubjectsReviewingthebudget
HearingsurveyofVTgraduatesandemployersbyinstructorsUtilizationofthetrainingProblem-solvingperformance
InstructorssortsurveyresultsReportingtoHOD
DraftingimprovementplanbyinstructorReportingto HODThechiefofthetrainingsectionmakeadjustmentbetweentrainingsubjectsSituationreportfromHODtoDirector
DecisionontheimprovementplanofthetrainingcourseofthenextyearApproval by the Directorand HOD
HereisanexampleofevaluationplanofaVTinstitutionthatprovidesmultipletrainingcoursesasdescribedabove(seeTable2-21).
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Table 2-21 Annual VT Institution Activity for Evaluation Plan
Evaluationitems Firstquarter Secondquarter Thirdquarter Fourthquarter
Trainee
・Instructorsrecordsubjectpasssituationsofeachtrainee・Assistanceisprovidedtotraineeswhohavenottakencoursesasplanned・ReportingtoHOD・ReportingfromHODtotheDirector
・Directorissuesreportcards
Trainingcourse
・Summarizingsatisfactionevaluationofeachinstructor・Reportingto HOD
・Summarizationofbudgetimplementationstatusofeachtrainingcourse・ReportingtoHOD
・Detectionofinadequateinstructorsandinstructionneedingcorrectionby HOD・HODorderstoadjustbudgetimplementation
・InstructorsareorderedtoconducthearingsurveyofVTgraduatesandtheiremployers.
・HODsummarizesevaluationresults・Order to the instructorstodevelopimprovementsuggestionsfortrainingcourse.
・HOD summarizesimprovementsuggestionsfortrainingcourse.・Decisiononthetrainingimplementation/improvementofthenextyear・Reportingtoand
approval by the Director
・HODorderstorevisetrainingcontents・Reflectionintherecruitmentguide・Preparationofannual
report
Theevaluationplanfortrainingcourse(Table2-20)andtheVTinstitutionactivityforevaluationplan(Table2-21)aboveareinterlocked.Evaluationresultsofindividualtrainingcoursesaresummarizedandimprovementofalltrainingcoursesisorderedandimplementedbasedonthis.Anevaluationplanschedulesevaluationthiswaywhiledeterminingtheroles of each party.
Let’slookatevaluationoftrainees,forexample.Seewhetherthetraineesofthetrainingcoursehaveachievedtheattainmentobjectiveandsuccessfullypassedinindividualtrainingsubjects.Thesubjectpassingsituationissummarizedperiodically from the perspective of thewhole institution. If any of the trainees have not passed subjects as planned,guidancewillbeprovidedincooperationwiththeinstructortotakesupplementarylessonsorthesamesubjectagain.Ifanytraineesarenotperformingwell,checkforfactorsinterferingwithlearningandthinkaboutcountermeasures.Iftraineesaccomplishedthepredeterminedresult,givethemareportcard,acertificateofcompletionandqualifications.
Withrespecttotrainingcourses,satisfactionwitheachtrainingsubjectisevaluated.Theresultsaresummarizedattheendofeveryhalf-yearorquarter.IdentifyitemswithhightraineesatisfactionandthosewithlowsatisfactiontouseasinformationforthetrainingenvironmentimprovementconductedbytheVTinstitution.Ifthereareinstructorswhohaveaverylowratingbytrainees,checkfortheirconditionsandgiveaninstructionforimprovementwherenecessary.
ConducthearingsurveysoftheVTgraduatesandtheiremployersconcerningthetrainingcourse.Collectinformationonwhetherthecontentsofthetrainingcourseareusedattheworkplace,whetherproblemsoftheworkplacearesolvedbyusingthem,theplacementrateofthegraduates,andthecostofoperatingthetrainingcourse,forexample.Summarizingandanalyzingthecorrectedinformation,youwillconsiderwhethertoimplementthecoursenextyearagain,toimproveortoaddnewcontentsinpreparationforimplementationinthenextyear.
Itisadvisabletocompilethecollectedevaluationresultsandtheimprovementforthenextyearintoanannualreportandsend it to thedivisionsupervising theVTin theregionand to the local industryparties. Improvementsuggestionspresentedtogetherwiththeirreasonswillserveasdocumentswhenmakingbudgetrequests.ThelocalindustrywillincreaseexpectationsonVTandprovideusefulinformationaboutVTneeds.
Thisway,evaluationstogetherwithutilizationofevaluationresultswillfulfillanimportantroleinmaintaininganddevelopingVT,iftheyareimplementedcontinuouslyandsystematically.
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53
Chapter 3 Setting Up a VT Course
3�1 Training Needs and VT Course
3�1�1 Training needs = problems of societyThetrainingneedisthedemandforsettingupanewVTcourse.ThenecessitytosetupaVTcoursearisesbecause
someproblemexists.Forexample,ifcompanieswanttoemploypeoplewithcertainabilitiesbutfindnoapplicants,thisisaproblem.Ifjobseekersarenotemployedforthereasonthattheylacksufficientability,thisisalsoaproblem.Increaseinwelfareandmedicalcostsandsocialcoststoaddressworseningsecurityduetoalargenumberofunemployedpeopleintheregionisaproblemforthelocalgovernment.
Thus,itisconsiderednecessarytosetupVTcoursestoimprovetheabilitiesofjobseekerstosolvetheseproblems.Theneedtosolveproblemsofsocietyisatthebasisoftrainingneeds.
3�1�2 Source of the training needs (local governments, companies (associations), individual persons, and families)
Partieswhohavetrainingneedscanbeclassifiedintothethreelevelsof(1)individualsandfamilies,(2)companiesandassociationsofemployers,and(3)centralandlocalgovernments.
Individual’strainingneeds,iftheyareunemployed,arelikelytobetoacquiretheskillsnecessarytogetadesiredjob,or,iftheyareemployed,toacquiretheskillsnecessarytoimprovetheirpositionintheworkplaceandtheirjobsecurity.
Trainingneedsofcompaniesandassociationsofemployersarelikelytobetoemployapplicantswithhighskilllevelsandhavetheiremployeesacquiretheskilllevelsnecessarytoensurehighproductivity.
Trainingneedsofcentralandlocalgovernmentsarelikelytobetopromoteindustry,attractcompaniesandensurethesecurityofthelivelihoodsofresidents,forexample.WhendesigningaVTcourse,itisnecessarytoconsidertrainingneedsatthelevelsoftheabovethreeparties.
3.1.3 Identification of concerned personnel and their expectationsTrainingneedsat the three levelsmentioned in theprevioussectionmayconflictwitheachother.Forexample,
if CompanyA expects specific techniques and skills, it would demand a training plan focused on the techniques andskills.However,ifthetechniquesandskillsarespecifictoCompanyA,graduatesfromthecoursecan’tusethematothercompanies.CompaniesBandCmaynotemploythem.
Ifatrainee’sneedisnottogetajobwithCompanyAbuttogetajobwithanyofCompaniesA,BandC,theVTcoursewillnotmeettheirneed.
IfaVTcourseisfundedbythegovernment,itisnotallowedtoplanaVTcoursespecializingingettinggraduatesajobwithCompanyAconsideringtheneedforfairnesstoothercompaniesthatalsowishtoemploycompetentapplicants.WhensettingupaVTcourse,itisnecessarytocoordinateinterestsoftheconcernedpersonnelandclearlyspecifytheresultasthepurposeofthecourseatitsplanningstage.Especially,publicorganizationsplanningaVTcourseshouldrespecttheinterestsofallconcernedpersonnel.
3�1�4 Procedure of setting up a VT coursePlanninganddesigningaVTcoursearebasedonthetrainingneeds.AVTcourseissuccessfulifitattractsalarge
numberofapplicantsanditsgraduatesandtheotherconcernedpersonnelwhowantedtosetupthecourseenjoythebenefitsthatarethepurposeofthecourse.ForthesuccessofaVTcourse,itisnecessarytoplananddesignaVTcoursebasedonthetrainingneeds.Below,wewillorganizethemainpointsofgraspingtrainingneedsandplanninganddesigningaVTcourse.
(1)GraspingtrainingneedsTrainingneeds represent thedemand for settingupaVTcourse.Trainingneedsareexpressed in termsof their
purpose,trainingcontentandrecipients.ThepurposeofsettingupaVTcourseistosolveproblemsinsociety.TheneedtosolveproblemssuchasalackofhumanresourcesinacertainjobcategoryandtheinabilityofschoolgraduatestogetajobaremotivatorsforsettingupaVTcourse.Iftheproblemisexpectedtobesolvablebyenhancingtheabilityoftrainees,aVTcourseissetup.
Trainingcontentisexpressedwiththetechniquesandskillsnecessarytosolvetheproblem.Forexample,ifaVT
Chapter3SettingUpaVTCourse
54
courseissetuptosolvetheproblemofashortageofhumanresourcesinacertainjobcategory,itscontentisthetechniquesandskillsmakinguptheabilitynecessarytoworkinthatcategory.
Recipientsofthetrainingarepersonseligibleforthecourse,orcompaniesthatwanttoemploygraduatesfromthecourseorhavetheiremployeestakethecourse,forexample.Youneedinformationontheexpectednumberoftraineesinthecommutablearea,possibleworkplacesforgraduatesfromtheVTcourse,andalsoregardinghowlongthedemandforthecoursewillcontinue.
Workstograsptrainingneedsarealsoworkstoaccumulate“evidence”thataVTcourseinaccordancewiththepurpose,contentandrecipientsdescribedabovewillbesuccessful.
(2)PlanningaVTcourseVTcourseplanningisbasedonthetrainingneeds.PlanningofaVTcourseistheworktodecidethepolicyonhow
fartorespondtothetrainingneeds,givingconsiderationtotheresourcesoftheVTinstitution.ThismeansthatplanningaVTcoursedefinesthepurpose,contentsandrecipientsofthetrainingonarealisticbasis.
Specifically,theoutcomeobjectivesofthetrainingaredefinedinaccordancewiththepurposeofsettinguptheVTcourseanditsrecipients,whiletheoutlineoftheattainmentobjectivesfortraineesisdefinedinaccordancewiththetrainingcontent.Theoutlineofresources(humanresources,materialresources,andfinancialresources)oftheVTinstitutionisalsodefinedandtheresourcesareusedforimplementingthetraining.
Forexample,ifthereistrainingneed:shortageofhumanresourcesinjobcategoryXinacertainarea,atrainingplanmaybedisplayedasinTable3-1.
Table 3-1 Example of VT Course Planning
Coursename HumanresourcedevelopmentcourseofjobcategoryXinareaY
Trainingpurpose EliminatetheshortageofhumanresourcesinjobcategoryXinareaY
Outcomeobjectives
Percentageofavailabletrainingslotsfilled:xx%Coursecompletionrate:xx%Achievementrateoftheattainmentobjective:xx%Graduates’employmentrateinjobcategoryXinareaY:xx%PercentagethetrainingcoursegraduatesrepresentofallpersonsemployedinjobcategoryXinareaY:xx%
Attainmentobjective CapableoftheworknecessaryforjobcategoryX
Trainingduration Xyears
Trainingadmittancecapacity xxtrainees/year
Personsincharge ○○,○○,○○
Facilitiestobeused ClassroomX,WorkshopY
(3)DesignofVTcourseDesigningaVTcoursetoaccomplishitsoutcomeobjectivesandattainmentobjectivesisbasedontheplanning.
DesigningaVTcourseisaprocessofplanningconcreteprocedurestoaccomplishitsobjectives.Forexample,inordertoachieveoneoftheoutcomeobjectives,“Percentageofavailabletrainingslotsfilled:xx%”,
planhowtoinformthetrainingcontentstothegroupofeligiblepersonsidentifiedwhengraspingthetrainingneedsandtoasetofcompaniesthatisexpectedtoemploygraduatesfromVTcourse.Also,planthetrainingmethodincludingthetrainingsubjects,contents,lectures,practicesandappropriatetimingtohelptraineesachievetheirattainmentobjectives.
3�1�5 Roles of the VT courseTherelationshipbetweentrainingneedsandtheVTcourseisillustratedinTable3-2.Setoutcomeobjectivesand
attainmentobjectivesbasedon the trainingneeds,anddesignand implementaVTcourse thatwill realize them.If thetrainingisimplementedasdesigned,traineeswillachievetheattainmentobjectivesoftheVTcourse.Atthesametime,part of the outcomeobjectives, the course completion rate and achievement rate of the attainment objective,will alsobeachieved.Asaresult, thehighqualityofthegraduatesfromVTcourseisappreciatedbycompanies,whichleadstotheachievementoftheemploymentrateandthetargetshareofthegraduatesinthejobcategorythatarealsooutcome
3.1TrainingNeedsandVTCourse
55
objectives.Atrainingcourseproducingsuchgoodresultswillgainpopularity,attractanincreasednumberoftraineesandachievethetargetrateofthepercentageofavailabletrainingslotsfilled.
Table 3-2 Relationship Between Training Needs and VT Course
PlanninganddesignofaVTcourse ResultofimplementingtheVTcourse
Trainingpurpose (needs)
EliminatetheshortageofhumanresourcesinjobcategoryXinareaY
TheshortageofhumanresourcesinjobcategoryXinareaYiseliminated.
↓ ↑
Outcome objectives
Percentageofavailabletrainingslotsfilled:xx%Coursecompletionrate:xx%Achievement rate of the attainment objective:xx%EmploymentrateofgraduatesfromVTcourseinjobcategoryXinareaY:xx%SharethegraduatesfromVTcourserepresentofallpersonsemployedinjobcategoryXinareaY:xx%
The course has a reputation for helpingemploymentandattainedapercentageofavailabletrainingslotsfilledofxx%Appropriate training method led to attainmentof a course completion rate of xx% and xx%achievementrateoftheattainmentobjectiveThehighqualitygraduatesfromVTcoursehaveagoodreputationleadingtotheattainmentofthetarget, employment rate of graduates from VTcourseinjobcategoryXinareaY:xx%Attained the target, share of the graduates fromVTcourse:xx%
↓ ↑
Attainmentobjective CapableoftheworknecessaryforjobcategoryX CapableoftheworknecessaryforjobcategoryX
↓ ↑
ImplementingtheVTcourse
Suchavirtuouscirclewillberealizediftrainingneedsarecorrectlygraspedandthetrainingcourseisplannedanddesignedtomeettheneeds.
Suchacirclewillnotberealizedifthereisnotrainingneed.Eveniftherearetrainingneeds,thetargetemploymentrateandtheshareofgraduatesfromVTcourseinthejobcategorywillnotbeattainedifthegraduatesdonotachievetheattainmentobjectivesortheobjectivesareinconsistentwiththetrainingneeds.Asaresult,theVTcoursewillbejudgedtobeunabletoeliminatetheshortageofhumanresourcesintheregion,or,inotherwords,itwillbejudgednottomeetthetrainingneeds,andwillbediscontinued.
Thisway,aVTcoursecancontinuebyplayingaroletosolveproblemsofthetrainingneeds,thatistosay,problemsofsociety.AVTcoursethatisnotabletosolveproblemswillbeeliminated.
3�1�6 Coordination with related measuresVTisoperatedtogetherwithvariousmeasuresandsystems.Theyincludesystemstosetthestandardofvocational
abilities, qualification systems, systems to set training standards andmethods, and subsidy systems for training.WhensettingupaVTcourse,itisnecessarytoensurecoordinationwiththesemeasuresandsystems.
Forexample,ifthegovernmenthasavocationalqualificationsystemandthequalificationgivesanadvantageforemployment,itwillberationaltoplanVTtoacquirethequalification.Ifpracticalexperienceisrequiredtoacquirethequalifications,itisnecessarytomakeaflexibleplanbysettingaperiodfortherequiredpracticeintheVT.WhentheVTsystemdoesnotallowtrainingoutsideoftheVTinstitution,itisnecessarytoensureattainmentofexperiencethatqualifiesaspracticalexperience.
Ontheotherhand,ifitismandatoryinVTtoacquireaqualificationthathasbecomeobsoleteanddoesnotprovidemuchadvantageforemployment,andimprovementofthequalificationsystemisnotexpected,itisnecessarytoplanthecontentofVTtomeettheactualtrainingneedswithinthelimitallowedbythesystem.
YoushouldnotplanordesignaVTcoursethatdoesnotmeetthetrainingneedswhileplacingtheblameoninadequatemeasures/systems.ItisnecessarytoplananddesignVTcoursesthatwillachievetheiroutcomeobjectivesandattainmentobjectivesbycoordinatingthedemandsamongthethreelevelsoftrainingneeds,measuresandsystems.
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3�2 Survey of Training Needs and Planning of a VT Course
3�2�1 Survey and analysis of training needs(1)Procedureoftrainingneedssurvey
TrainingneedssurveysarecarriedouttocheckfortheneedsfornewtrainingortoimprovetheexistingVTcourseby investigating theenvironment surroundingVT including industryand factories.Theyare alsocarriedout to collectinformation thatwillbehelpfulat the stageofdesigninganewVTcourse (the stage todecide theamountof training(numberoftrainees),eligiblepersonofthetraining,requiredtrainingduration,trainingobjectives,etc.).
Thescaleof thesurveyvariesdependingon thepurpose.WhenestablishinganewVT institution,a large-scalesurveywillbecarriedouttakingconsiderabletime.WhenaVTinstructorconductsasurveytosetupanewup-gradingVTcourseforemployedworkers,therewillbeasmall-scalesurvey.Thegeneralflowofthetrainingneedssurveyprocedureisshownbelow.Somestepsoftheproceduremaybeskippeddependingonthescaleofthesurvey.
Procedureoftrainingneedssurvey:①Constructingahypothesis:Inordertoavoiddisorderlysearchingthroughunlimitedinformation,asurveyisgenerallycarriedoutbasedonsomepredictions.Itisexpectedthatpredictingtheoutcomeandconstructingahypothesiswillmakethesurveyeffective.
Thecontentofahypothesiscanbeasfollows.Itisnecessaryatleasttodefinewhattrainingisdeemednecessaryandwhy.
What?............assumedtrainingWhy?.............reasonsthatmakethetrainingnecessary(e.g.issuesinindustry)Towhom?......personseligibleforthetrainingHowmuch?....necessaryamountoftraining(necessarynumberoftrainedworkers)
②Consideringthesurveyitems:Thepurposeofthesurveyistocheckthefactstoseewhetherthehypothesisisvalidornot.Youcanensureaprecisesurveybymakingalistofsurveyitemstocheckinordertoidentifythefacts.③Consideringthesurveymethod:Decideforeachsurveyitemwhomtoaskandinwhatway.Typicalsurveymethodsareliteraturesearches,questionnairesurveysandhearingsurveys.Naturally,multiplesurveymethodsmaybeusedforonesurveyitem.④Creatingsurveyforms:It isnecessarytocreatesurveyformsinordertocheckeverysurveyitem,andalsotoobtainthetargetinformationifmorethantwopersonsdividethesurveywork.Createaliteraturelistforliteraturesearchesandquestionnairesforhearingandquestionnairesurveys.⑤Implementingthesurvey:Youshouldstudythesurveyschedule,totalingmethod,surveycosts,etc.beforehandtoensureefficientandsystematic implementation.Whena largenumberofpeopleconducta large-scalesurvey,youmayneedasurveyimplementationguide(surveymanual).⑥Analyzingthesurveyresult:Makegraphsandtablesofthedataobtainedthroughthesurveyandexaminethetrends.First,ananalysisismadetocheckwhetherthehypothesisisvalid.Next,ananalysisismadetolookfortrainingneedsotherthanthoseassumedinthehypothesis.Ifyoulookatthedataassumingthatthehypothesisisvalid,youmaysometimesfailtorecognizetherealsituation.Compileanswerstothehypothesisandaccompanyingopinionsbyimpartiallyhandlingallopinions,includingpositive,negativeones.
(2)SurveymethodsoftrainingneedsTypicalsurveymethodsoftrainingneedsareliteraturesearches,questionnairesurveysandhearingsurveys.Targets
ofatrainingneedssurveyareassumedtobethelevelsofindividuals,companiesandassociations,andcentralandlocalgovernmentsindicatedin“3.1.2Sourceofthetrainingneeds”.Identifytrainingneedsateachlevelmakingfulluseofthethree survey methods.①Literaturesearch
Literaturesearchistheworktoextractinformationontrainingneedsfrompastreports,statisticaldataandotherinformation.Youcangraspmajor trendsofvarious industries, laborsupplyanddemand, technologyprogress,etc. It isrecommendedtoregularlylookoveravarietyofinformationaspartoftrainingneedssurvey.
Forexample,theinformationonlaborsupplyanddemandbalancebyindustryinindividualprefecturesispublishedeverymonth.VTinstitutionpersonnelalwayschecktheaboveinformation.
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②QuestionnairesurveyAquestionnairesurveyenablesageneralsurveytargetedatalargenumberofbusinessestablishments.Itoftenfails
toobtainpreciseinformationbuthelpsacquireusefulinformationforplanningaVTcourseaslongasthesurveytargetsandquestionsarerelevant.③Hearingsurvey
Itisdifficulttogatheralargeamountofinformationwithahearingsurveybutyoucanobtainpreciseinformation.However,ifyoudependonahearingsurveyalone,theresultcoulddependontheprejudicialopinionsofsomeparties.
Becausethereisnoperfectmethodforaneedssurvey,itisnecessarytocombinethethreemethodsmentionedabove.Itisimportanttoprepareahypothesisonthetrainingneedsdescribedintheprevioussectionandworktobackitup.Itispreferableforahypothesisontrainingneedstohaveastory(needoftraining→providingoftraining→operationaleffect)asshowninTable3-2.Theessenceofatrainingneedssurveyisinbackingupand/orcorrectingthestorysetasahypothesis.
InVTpracticeinJapan,upgradingVTforworkersareplannedandimplementedbyindividualVTinstructorsinmostcases.InordertoraiseawarenessofindividualVTinstructorsabouttheimportanceofneedsforupgradingVTforworkers,thefollowingtwoquestionsareoftenused:
→Whatarethe“troubles”incompaniesandprofessionalactivities?→What“benefits”willtraineesgainthroughimplementationofthenewtrainingcourse?
3�2�2 Setting up a VT courseSettingupaVTcoursemeansplanningatrainingcoursebasedontheidentifiedtrainingneedsasdescribedin“3.1.4
ProcedureofsettingupaVTcourse,(2)PlanningaVTcourse”.WhentheplannedVTcourse(orrevisionofanexistingVTcourse)isapproved,designoftheVTcoursewillstart.Keywordsforsettingupacourseareorganizedinthenexttable.
Table 3-3 Key Words of Setting Up a Course
Item Key word
Course name
Ifabookisused,coursenamecorrespondstothetitleofthebook ● Abilitiesforjobcategoryanddutiescoveredbythetraining(e.g.electricwork,automobilemaintenance) ● Traininglevel(e.g.basic,intermediate) ● Trainingduration(e.g.long-term,short-term),etc.
Trainingpurpose (needs)
*TrainingneedsandexpectationsfromtheimplementationoftheVTcourse ● Backgroundandneedsofsettingupthetrainingcourse ● PurposeofsettinguptheVTcourse(expectedeffects),etc.
Example:EliminatetheshortageofhumanresourcesinjobcategoryXinareaY
Outcome objectives
*Indicatorstomeasuretheachievementofthetrainingpurposeandthetargetvalue ● Achievementrateoftheattainmentobjective:xx%(e.g.skilllevel) ● EmploymentrateofgraduatesfromVTcourseinjobcategoryXinareaY:xx% ● ShareofthegraduatesfromVTcourserepresentedinallpersonsemployedinjobcategoryXinareaY:xx%
Inaddition,percentageofavailabletrainingslotsfilled:xx%;coursecompletionrate:xx%,etc.
Attainmentobjective
● Vocationalabilitytobeacquiredwhenthetrainingiscompleted ● Example:BecomecapableofXwork,YworknecessaryforjobcategoryZ.
Trainingduration
● Daysrequiredforthetraining ● Totaltraininghours ● Timingtostartthecourse,etc.
Trainingadmittancecapacity
● Numberoftraineespersession/intake ● Numberoftrainingsessions/intakeperyear ● Long-termVTplanning(e.g.totalnumberofgraduatesfor5years)
Personsincharge
● Preparerofthetrainingcurriculum ● Personsinchargeofinstruction ● Personsinchargeoftraineeassistance ● Evaluatorsoftrainingresults,etc.
Facilitiesto be used
● Classrooms,workshops ● Majortrainingfacility&equipment,etc.
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3�3 Design of the VT Course 1
3�3�1 Setting outcome objectives of the VT course(1)Approachesforsettingtrainingobjectives
AstheintroductiontoChapter1clearlyindicates,thepurposeofJapan’spublicVTisdefinedbythelawas“topromotethedevelopmentandimprovementoftheskillsworkersneedfortheirjobs…andtherebytoensureemploymentsecurityandimprovementofthestatusofworkers”.Inotherwords,thepurposesofVTinJapanaretohelpthosewhoreceivethetrainingtofindjobs,andtohelpemployedworkerstogetbettertreatmentafterreceivingtheupgradingVTforemployedworkers.AcloseexaminationofthecurrentstateofaffairsshowsthatavarietyofVTcoursesforspecificpurposesareofferedinJapan.EachVTcourseassumesaclassofeligiblepersons–newgraduatesfromschool,unemployedworkers,andemployedworkersincompanies–andtheoutcomesrequiredforthetrainingcoursedifferdependingontheVTcourses,suchasfindingjobs,resolvingissuesofacompany,andsoon.Bythesametoken,expectationsplacedontheVTcoursesdifferfromcountrytocountry,fromregiontoregion,andaccordingtothevariouscircumstancesofthetimes.
ItisimportanttodescribeexpectedconcreteoutcomeinwrittenornumericaltargetswhenyousetupobjectivesofVTcoursesintheviewofabove-mentionedactivities.
(2)SettingtrainingobjectivesTrainingobjectivesareclassifiedintotwocategories–see“2.2ManagementPerspective”–i.e.(1)theobjectivesfor
achievingthepurposeofsettinguptheVTcourse,and(2)thecapacityimprovementobjectivesforthetraineesattendingtheVTcourse(attainmentobjectives).
Inthissection,abriefintroductionismadeoftheobjectivesettingapproachrelevanttotheformertrainingcategory(i.e.(1)).Asfortheapproachrelevanttothelattercategory(i.e.attainmentobjectives),seethedescriptionin“3.3.3SettingattainmentobjectiveofgraduatesfromVTcoursecorrespondingwithpurposeandoutcomeobjectiveoftheVTcourse”.
ToachievetrainingobjectiveofVTcourseis tomeettrainingneedsinotherwords.Thereforeit is importanttodescribetrainingobjectivewithconsciousnessoftrainingneeds.
HereisanexampletoexplainhowtosetupVTcourseobjectivesindetail.
RegionAinthewatershedoftheMekongispredominantlyafarmingarea,andthemedium-termdevelopmentplanestablishedbythelocalgovernmentreliesheavilyontherobustgrowthofriceproductiontoachievetheprojected economic development.As ameans to achieve this goal, extensivemechanization is needed forcultivatingthevastarableland.Inresponsetothis,theMekongVocationalTrainingJuniorCollegeisplanningtoestablishatwo-yearagriculturalmachineryoperation/maintenancetrainingcourseforhighschoolgraduates.
TheobjectiveoftheVTcourseistoprovidehumanresourcesthathelptoextendtheuseofagriculturalmachinery.IntheplanningprocessforsuchVTcourse,youshouldanalyzetheprojectednumberofpersontobeemployedasagriculturalmachinerymaintenancepersonnelasafirststep.Thenconsiderhowmanygraduatesshouldbetrainedtofulfillthispotentialemploymentannually.Thisisthenumberofavailabletrainingslots.Itshouldbeapartofthecourseobjective,thusthetrainingobjectiveisdescribedasthefollowingexample.
①Trainingobjective(1):90%oftraineessuccessfullypassthefinalexaminationandcompletetheVTcourse.Here,ifthenumberofslotsavailableforthefulltrainingis20,twotrainees(10%)areassumedtodropoutwithout
completingthecourse.InthecasewherethepriorityisplacedonsupplyingtheschedulednumberofgraduatesfromtheVTcoursetothelabormarket,apossibleoptionistoenrollalargernumberofapplicantsthanthefullquota–10to20%largerinthiscase.Apossiblescenariointhissituationincludesthecasewherethecourseenrollsamaximumof24trainees,inwhichcase the facilitiesandenvironmentalconditionsmustbepreparedaccordingly to implement trainingswithoutcompromisingtheirquality.
Ifthetrainingcontentssatisfyeligibilityrequirementsfornationalqualificationexaminations,thepassingratecanbeatrainingobjective.
②Trainingobjective(2):Morethan70%ofthegraduatesfromtheVTcoursecanfindajobinthelocallabormarket.
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AlthoughthemainobjectiveforsettinguptheVTcourseistoprovidehumanresourcesthathelpmechanizelocalagriculture,itshouldbenotedthattheneedsforsuchhumanresourcesarecommontothefivecountriesthatshareMekongwatershedsforagriculture. Ifagraduate fromtheVTcoursewishes towork inothercountries,his/herwishcannotberightlydenied.
③Trainingobjective(3):Morethan60%ofgraduatesfromtheVTcoursefindaworkplacewheretheycanpracticeskillsinagriculturalmachinerymaintenance.
ItisexpectedthatthegraduatesfromtheVTcoursewillusetheirskillsinagriculturalmachinerymaintenanceinlocalenterprisesorfamilyfarmingbusinesses,orinrelatedfieldssuchascarrepairshops.
However, there are a non-negligiblenumberof caseswhere theydonot fully exploit their skills in agriculturalmachinerymaintenancebytheirownrequest,oraccordingtothedirectionfromtheiremployers.
Ifemployerchangesthegraduate’sworkdutiesduetoalowopinionofhis/herabilityascribedtoinsufficienttrainingcontentsortraininghours,youmustimprovetrainingprogramimmediately.
3�3�2 Evaluation plan of the VT courseThecriteriafortheevaluationoftheVTcourseheavilydependontheobjectivesettingsdescribedabove.Some
aspectsoftheevaluationmethods,timingandevaluationoutcomesaredescribedbelow,aswellassomespecificexamplesofevaluationcriteria.
①Evaluationcriteria(1):Did90%ofgraduatesfromVTcoursepassthefinalexamination?Inalong-termtrainingcourseforthosewhonewlygraduatedfromhighschool,itisusualtoconducttestsattheend
ofeachsemestertoevaluatetheknowledge,levelsofunderstandingandskillacquiredineachsubject.Inaddition,apracticaltestisconductedattheendofthetrainingcoursetoassesthatcourserecipientshavereachedtheattainmentobjectives(thoseeligibleforthistestmusthavemetsomequalificationssuchasachievementinsemestertestsandattendancerate).Anumberoffactorshaveaneffectontheresultoftheseevaluations,includingtheeffectivenessoftraininghours,trainingmethod,trainingenvironment, trainingmaterialsandothersallocatedforattainmentobjectivesandtrainingsubjectssetin the two-year curriculum of theMekongVocationalTraining JuniorCollege.Other important factors that affect theevaluationresultsincludetrainees’attendanceandtheirmotivationfortakingtrainings,aswellastheguidanceindailylifegiventothembyVTinstructors.
②Evaluationcriteria(2):Didmorethan70%ofgraduatesfromVTcoursefindajobinthelocallabormarket?InviewofthetrainingneedspropoundedbyMekongVocationalTrainingJuniorCollege’sagriculturalmachinery
maintenance course – i.e. “Enhanced rice production through mechanization of agriculture leading to local economydevelopment”–findingjobswithinthetargetedregionisnaturallyanindicatorofimportancetoevaluatetheeffectivenessofthecourse.Therefore,totheextentpossible,ameasureisneededtoinducethosestudentswhowishtofindajoblocallytoapplyto thecollegetrainingcourse.InPolytechnicJuniorColleges inJapan,asameasuretoexpandenrollmentforthe next year,VT instructors visit high schools to give detailed information on the training course (program features,employmentinformation,etc.)tothehighschool’scareerguidanceofficers.Themainobjectiveistoexpandthenumberofthoseinterestedinthetrainingcourse,andthusenablesenrollingthosestudentsselectivelywhoaremostlikelytomeetthetrainingneeds.
③Evaluation criteria (3): Did more than 60% of graduates fromVT course practice skills in agricultural machinerymaintenanceattheworkplace?
Thetypicalworkandworkplacesconsideredsuitableforagriculturalmaintenanceengineersinclude:repairshopsandsalesdepartmentsofagriculturalmachinerymanufacturers/dealers,farmingplants(offspringplanningtotakeoverthefamilybusiness),carrepairshops(inparticular,maintenanceofdieselengines),agriculturaltrainingofficersaffiliatedwithfarmerscooperativesandrelatedorganizations,andresearchanddevelopmentinstitutionsinagriculture-relatedareas.Thetrainingprogramisconsideredpassableifthetraineesfindjobsintheseworkplacesorfields.Ontheotherhand,inthecaseofemploymentinotherjobcategoriessuchasofficeclerksanddeliveryservice(duetopersonalororganizationalreasons),itisconsideredthatthetrainingprogramhasnotmetthetrainingneedsproperly.Toreducethelattercases,fact-findingstudiesandmeasures to improve thesituationareneeded throughbuildingcontinuouscommunicationbetween theVT
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instructorsandgraduatesfromtheVTcourseandcollaborationwiththeenterprises.
④Evaluationcriteria(4):Weremorethan60%oftheemployerssatisfiedwiththeabilitiesofgraduatesfromtheVTcourseasamaintenanceengineer?
Findingemploymentisonething,butwhetherornottheemployersweresatisfiedregardingtheemploymentofthegraduatesfromtheVTcourseisanotherimportantevaluationcriterion.Notonlytheindividualgraduates,butalsotheentirecurriculumofMekongVocationalTraining JuniorCollege, including the instructors, trainingenvironment and trainingmaterialswillbeevaluated.TheseevaluationcriteriahaveasignificantweightiftheVTcourseistoprovidegraduateseveryyeartolargeenterprisesandorganizations.
Theattainmentobjectivesoftraineesexplainedinthenextsectionareimportantelementsingainingahighevaluation.
3�3�3 Setting attainment objective of graduates from VT course corresponding with purpose and outcome objective of the VT course
LetusrecapitulatethesimulationoftheagriculturalmachinerymaintenancecourseinMekongVocationalTrainingJuniorCollegetoexplainattainmentobjectivesettingsforthegraduatesfromtheVTcourse.Theresultsofneedssurveysconductedprior tosettingupthecourseplayanimportantroleforsettingattainmentobjectives.Theseincludesurveysonequipmentandfarmingimplementsusedinthefarmingareasthathaveatrackrecordofsuccessfulmechanization,aswellasontheremainingissuesathand.Surveysforjobanalysis–e.g.gatheringtechnicalneedsforagriculturalmachineoperation/maintenance/repair–shouldalsobecarriedout.Basedontheseresults,attainmentobjectives–trainingcontentsthatatraineeshouldacquirebeforehe/shecompletestheVTcourse–aresetasbelow.
Attainmentobjective1): CapableofoverhaulingagriculturalmachineenginesAttainmentobjective2): CapableofmaintaininglubricationsystemsinagriculturalmachinesAttainmentobjective3): CapableofmaintainingbrakesystemsinagriculturalmachinesAttainmentobjective4): CapableofmaintainingfuelinjectionsystemsinagriculturalmachinesAttainmentobjective5): Capableofmaintainingcoolingequipmentin agriculturalmachinesAttainmentobjective6): CapableofmaintainingelectricsystemsinagriculturalmachinesAttainmentobjective7): CapableofmaintaininghydraulicsystemsinagriculturalmachinesAttainmentobjective8): CapableofmaintainingsteeringsystemsinagriculturalmachinesAttainmentobjective9): Capableofmaintainingvariousattachments
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3�4 Design of the VT Course 2
3�4�1 Setting the training plan (curriculum) for the trainees to achieve their attainment objectivesTheelements tobe included in the trainingplan foroptimumattainmentobjectivesofaVTcoursearebroadly
classifiedintotwocategories:trainingcontentandmethod.Inthissection,theformerelement,trainingcontent,isreviewed.Avarietyofnominaldesignationsareusedtodescribetheaspectsoftrainingcontentincluding:subject,trainingsubject,detailsofthesubject,unit,element(breakdownofasubject),trainingitem,etc.Inabroadway,thesedesignationscomefromthetrainingplansanddescribethetrainingdetailsfromasomewhatdifferentviewpoint.Thetrainingcontentcanbedescribedusingattainmentobjectivesandtrainingitems.Thefollowingisanillustrativeexplanationconcerninghowtousethedesignationstoproperlydescribethedifferencesoftrainingcontentaccordingtothedifferenceofthedetailsinwhichaforestrytrainingcourse,typicallyrunningforamonth,isusedasanexample.
● Trainingcontentsofaone-monthforestrytrainingcourse
Coursename Practicalsilvicultureone-monthcourse
Attainmentobjective Capableofpracticingsilviculture
Subject(unit)1 Pruning2 Climbercutting3 Mowingunderbrush
● Thesubject(unit)“3Mowingunderbrush”above,slatedtotakeaweek,canbefurtherbrokendownanddescribedasfollows.
Subject(unit) Mowingunderbrush
Attainmentobjective Capableofmowingunderbrush
Breakdownofasubject(elements)
1 Clothesandprotectgearforsafemowing2 Handlingofbushcutter3 Howtoharnessabushcutter4 Practicesofsafemowing
● Assumingthatthesubjectiscompletedinaweek,detailedcontentofthebreakdownofthesubject(elements)canbedescribedasfollows(eachelementisscheduledtotakeaboutanhour).
Lessontopic Handlingofbushcutterandproperworkingclothes
Attainmentobjective1 Capableofunderstandingproperworkclothesanduseofprotectivegear2 Capableoffittingabushcutterproperly3 Capableofstarting/stoppingabushcuttersafely
Trainingitem
1-1 Dangerinherentintheworkplace1-2 Typesofclothesandfootgearandrequiredcharacteristics1-3 Howtoweartheclothesandfootgear(button,sleeve,hem…)1-4 Howtowearprotectivegears(facecover,…)1-5 Howtocheckthesafetyoftheirclothes,footgearandprotectivegear2 Howtoharnessshoulder/waistband(harnessingmethod,selectingsafeand
comfortablelength)3-1 Startingthebushcutter(startingprocedures,chokeandacceleratoradjustment)3-2 Considerationsforsafestarting(peopleandobjectsinthevicinity,posture,rotating
blade,gasolineinperipheralarea)3-3 Howtostopthebushcutter(stoppingtherotatingbladeandengine)
Planning trainingcontent isdecidingattainmentobjectivesand training itemscorrespondingwithdifferences indetails.Trainingcontentcanbedescribedbroadlyastwolevelsofdetails.Thefirstlevelcorrespondstothetrainingcontentstaughtinalesson.ThesecondlevelrepresentsaggregatedcontentsofVTcoursesthatconsistofanumberoflessonsforseveraldays,halfayear,andoneortwoyears.Inthecaseoftheforestrytrainingcoursedescribedabove,thefirstlevelcorrespondstothetrainingcontentsofalessonthattakesonetothreehours,andthesecondlevelrepresentstheaggregatedtrainingcontentsthatrequireoneweekoronemonth.Considerationoftrainingitemsultimatelycomesdowntoadetailedreviewofwhatitemsshouldbetaughtinthelessons.
}
}
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Theapproachtodeterminetrainingcontentisbroadlydividedintofourmethods.ThefirstmethodmakesreferencetoVTstandardsandotherrelevantinformation.Sections‘cutandpasted’fromthe
vocationalstandardsandVTstandardscomprisetheskeletonofthecontents.See“3.4.3CurriculumdevelopmentbasedonVTstandards”forspecificproceduresofthisapproach.
Thesecondmethod isbasedonabilityanalysis. In thisapproach,youfirst listupabilityandcompetence itemsrequiredintheworkplacewhichagraduatefromVTcourseisexpectedtoenterinanarbitrarymannerdisregardingsystemororderoftheduties,activitiesandworks.Then,thelisteditemsarearrangedandreorganizedtoformconsistenttrainingcontent.See“3.4.4Curriculumdevelopmentbasedonabilityanalysis”forspecificproceduresofthisapproach.
Thethirdmethodisbasedontargetanalysis.Inthisapproach,youfirstmakeupasystematicschemeofabilityitemsthatarerequiredforagraduatefromVTcourseinhis/herworkplace–fromabroadoutlinedowntodetailedrequirements.Then,theseitemsarereorganizedtoformconsistenttrainingcontents.See“3.4.5Curriculumdevelopmentbasedontargetanalysis”forspecificproceduresofthisapproach.
The fourthmethod isbasedon jobbreakdownanalysis. In this approach,youfirstobserve theduties, activitiesandworksactuallyassignedtotheworkersintheworkplacewhichagraduatefromVTcourseisscheduledtoenter,andarrangetheobservationsintoalistofproceduresandimportantinstructions.Then,thesearereorganizedtomakeuptrainingcontents.See“3.4.6Curriculumdevelopmentbasedonworkobservation”forspecificproceduresofthisapproach.
3�4�2 Attainment objectives and training items(1)Attainmentobjective
Whenplanningtrainingcontent,thecontentisdescribedusingattainmentobjectivesandtrainingitems.Anattainmentobjectiveisdescribedintermsofthecompetenceatraineeshouldhaveacquiredwhenhe/shecompletesthetraining.Thelevelofdetailsrequiredfortheattainmentobjectivemaydependonhowdetailedthetrainingplanis.Here,themethodtodescribeanattainmentobjectiveisexplained,systematicallyassumingthemostdetailedclassplanismade.
Anattainmentobjectiveshouldbedescribedwiththewording“(He/sheis)capableof…ingsuchandsuch”.Itshouldbedescribedbyspecifyingthe“objective”and“action”,asillustratedinthetablebelow.The“objective”isanelementoftheengineeringsystemthatdefinestheactionstobetaken,and“action”isanaggregationofactualimplementationprocedures.Therefore,theattainmentobjectivedescriptionwillbecomemoredetailedastherefinementleveloftheobjectivedescriptionincreases.Asseenfromthetablebelow,trainingcontentbecomesclearerastheobjectiveisdescribedinmoredetail.
Table 3-4 Example of “Objective” + “Action” Description:
Capable ofperformingshieldmetalarcwelding
ObjectiveAction
Table 3-5 Example of Detailed Objective Description:
CapableofperformingflatpositionshieldmetalarcweldingofintermediatemildsteelplateCapableofselectingconditionsrequiredforoptimumshieldmetalweldingofintermediatemildsteelplate
Toverifythedescriptionofanattainmentobjectiveproperly,itisadequateifasetofconcreteactionsaredescribed.Insettingattainmentobjectiverelatedknowledge,adescriptionsuchas“capableofunderstandingshieldmetalarc
welding”doesnotnecessarilyleadtoaconcreteaction.Thus,eventhoughthe“capableof…ing”formatisused,itmaybeinadequatefordefininganattainmentobjectivebecauseitdoesnotlinktoasetofconcretespecificactions.
In setting attainmentobjectives related toknowledge, there areoften caseswhere such expressions as “capableof understanding…” or “know about...” are used.A simple, and often preferable, alternative for them is “capable ofexplaining…”.Asconcerningthereasonwhythetraineeshouldacquiretheknowledge,youcanenvisionmanysituationswhere theknowledgeplaysanessential role.Thus, amorepractical alternative fordescribing theattainmentobjectivewouldbe“capableofusing…forperforming…”.Forexample,agoodguidancemethodwouldbeonethatutilizesthenamesofeachpartofequipmentaskeyknowledge.Thevalidityofthisapproachiseasilyunderstoodifwethinkofthis
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examplecase:whenaVTinstructortriestoletthetraineesdocertainworkbyindicatingthenameofapartofequipment,thetraineewouldbeatalossifhe/shedoesnotrecognizewhereitislocated.Insuchcases,wordingssuchas“capableoflocatingtheindicatedpartin…equipment”wouldbemorepracticalthan“capableofexplainingthenameofpartin…equipment”.
TrainingobjectivesstipulatedbythegovernmentorfacilitiesandVTstandardsdefinedbythegovernmentoftenuse such expressions as “capableof understanding…”and “knowabout…” todescribe trainingobjectives related toacquiringknowledge.Insuchcases,anexaminationoftheunderlyingassumptionsishighlydesirable:i.e.towhatdegreeofdepthandapplicabilityoftheknowledgeonthepartoftraineesisassumed.Forexample,theskilllevelsimplicatedbytheobjectivedescriptionsinVTtrainingdocumentsinJapanareillustratedin“3.4.3CurriculumdevelopmentbasedonVTstandards”.Accordingtothis,“knowwellabout…”correspondsto“traineesareinstructedtoacquirenotonlycorrectunderstanding,butalsoknowledgeapplicabletowork”.Thecriteria“knowabout…”doesnotrequire,ontheotherhand,practicalapplicabilityoftheknowledgetotasks.Therefore,themannerofinstructingtraineesinknowledgeshouldvaryaccordinglywiththeobjectives.Whentraineesareinstructedtoacquireknowledgeapplicabletowork,theVTinstructorshouldexplaintheoryfirstandafterthatletthemworkonexercisesforwhichapplicableknowledgeisrequired.Ontheotherhand,ifapplicableknowledgeisnotrequired,explanationsinaclassdeliveredbyVTinstructorswouldbeenough.
Wheninstructorsetsupanattainmentobjectiveusing“capableofunderstanding…”and“knowabout…”,he/sheshouldclarifywhatextentofknowledgeisrequiredattheactualworkplacebeforehand.
(2)TrainingitemTrainingitemsrepresentthecontentstobeinstructedforthetraineetoachieveattainmentobjectives.Whenyou
examinetrainingitemsusingvariousmethods,youwillbeabletofindappropriateones,ifyouareusingtheassumptionofroughclassification.Thefollowingsectionsexplainroughclassificationoftrainingitems.
①Knowledge,skillandattitudeWhenapersonperformsatask,he/shenaturallytriestofindtheoptimumwaytocompleteitbyexploitingavailable
knowledge–manuals,instructionsheets,oralinstructionsandpastexperiences.Inotherwords,he/shewillnotbeabletocompletethetaskwithoutknowledge.
However,readingamanualmaynotaidinsuccessfulcompletionofthetaskifthepersonisquitenewtothetypeoftaskathand.Theabilitytotranslatedocumentedknowledge(manuals,etc.)intopracticaloperationsiscalled“skill”.
Inaddition,thebasic“attitude”he/sheshowswhiletacklingthetaskwillhavealargeeffectontheresults.Ifwethinkoftwocardrivers–onethatalwayskeepsasafety-orientedattitudeandtheotherthattendstoignoresafetyconsiderationsforthesakeofreachingthedestinationasfastaspossible–itisapparentthatthedifferencein“attitude”canhaveagreatimpactonthemannerofdriving.
Table3-6belowillustratesclassificationoftrainingitemsforcardrivingintothethreecategories–knowledge,skill,andattitude-intermsofagivenattainmentobjective“capableofturningacorner”.
Table 3-6 Knowledge, Skill, and Sttitude Required to Turn a Corner
Knowledge
Rulestobeobeyedwhenturningacorner(procedurestoturnontheblinkers,pullingovertooneside,andcheckingrearsafety)Carmovementwhenturningthesteeringwheel(thecarstartstoturnwhenthewheelissteered,turningradiusdifference)
Skill
AbilitytopredictcorrecttimingtoturnontheblinkersbeforestartingtoturnthecarAbilityto,whiledrivingacar,payattentiontotheimmediateenvironmentandrearofthecarAbilitytomanipulateaseriesofoperations(checkingrearofthecar→turningontheblinkers→pullingovertooneside→turningthewheel)
Attitude
DrivingsafelyAvoidanceofscratchingthecarDrivingmannertomaintainfellowpassengers’comfortAvoidanceofobstructiontoothercars
Whenconducting trainingoncardriving in termsof theattainmentobjective“capableof turningacorner”, theinstructorshouldinstructthethreeitems,i.e.knowledge,skill,andattitude.
Chapter3SettingUpaVTCourse
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②Safety,success/failure,andefficiencyTheproceduresanddueconsiderationsrequiredtoperformatasksuccessfullycanbeclassified,basedontheaim,
intothreeitems:safety,successandfailure,andefficiency.“Safety”istheitemtocompletethetasksafely.“Successandfailure”isforcompletingthetaskwiththerequiredprecisionandquality.“Efficiency”isforspeedyandsmoothcompletionofthetask.
Table3-7belowillustratesclassificationoftrainingitemsforcardrivingintothethreecategories-safety,success/failure,efficiency - in termsofagivenattainmentobjective“capableof turningacorner”. In theprevioussection, thetrainingitemwasviewedfromthreepoints–knowledge,skill,andattitude.Theintroductionofadditionalpointofview“efficiency”accompaniesanewtrainingitem“methodtoturnthewheelsharply”,whichisaddedtothelist.
Theperspectivegainedbyclassifyingtrainingitemscanmakeiteasytoidentifytherequiredtrainingitems.
Table 3-7 The Task “Turning a Corner” Broken Down to Three Factors: safety, success/failure, and efficiency
Safety
Rulestobeobeyedwhenturningacorner(procedurestoturnontheblinkers,pullingovertooneside,andcheckingrearsafety)AvoidanceofscratchingthecarDrivingsafely
Success/failure
Carmovementwhenturningthesteeringwheel(thecarstartstoturnwhenthewheelissteered,turningradiusdifference)AbilitytopredictcorrecttimingtoturnontheblinkersbeforestartingtoturnthecarAbilityto,whiledrivingacar,payattentiontotheimmediateenvironmentandrearofthecarAbilitytomanipulateaseriesofoperations(checkingrearofthecar→turningontheblinkers→pullingovertooneside→turningthewheel)Avoidanceofobstructiontoothercars
Efficiency Methodtoturnthewheelwidelyandcomfortably↑ atrainingitemdiscoveredthroughreviewingfromthe“efficiency”pointofview
3�4�3 Curriculum development based on VT standardsAVTstandardmayalreadybestatedinthelawwhenyoustarttodevelopaVTcourse.Asstatedin“1.3.3(2)VT
Standard”, trainingstandardshavebeendefined inJapanapplicable toVT.Twotablesfromthesectionarereproducedbelow(Table1-2andTable1-4).
3.4DesignoftheVTCourse2
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Table 1-2 (reproduced from 1�3�3, with partial omissions) Details of Training Subject of Production Technology Course (excerpt)
Trainingcourse MechanicalSystemGroupProductionTechnology
Trainingsubjects Traininghours Detailsofthetrainingsubject
Basictheory 1
Introductionofcontrolengineering
35 Classiccontroltheory,basictheoryofcontrolengineering,-omitted-,designofcontrolsystem,basictheoryofcontact/noncontactsequence,digitalcontrol
2Overviewofelectricalengineering
35Basictheoryofelectricalengineering,DCcircuit,propertyofelectricresistance,thermalactionofelectriccurrent,magnetismandmagneticfield,electriccurrentandmagneticfield,ACcircuit
Specializedpractice
1 Machiningpractice
250 Machiningworkexperiment,-omitted-,lathe,millingmachine,NCmachineoprogrammingperation,numericalcontrolmachiningpractice
2Controlengineeringpractice
110Functionalpropertyofhydraulic/pneumaticequipment,disassemblingandassemblinghydraulic/pneumaticequipment,basiccircuitassembling,-omitted-,hydraulic/pneumaticsequenceexperiment
3 Measuringpractice 35 Omitted
4Designanddrawingpractice
215 Computergraphics,basicoperationofCADsystem,-omitted-
Table 1-4 (reproduced from 1�3�3) Production Technology Course: details of trade skill verification standard
Theory Practice
Basic
1 Knowaboutmechanicaldynamics,strengthofmaterials,fluiddynamicsandthermodynamics
Basic
1
Capableofconductingfoundationengineeringandmechanicalengineeringexperimentsconcerningmechanicaldynamics,strengthofmaterials,fluiddynamics,thermodynamicsandindustrialmaterials
2Knowaboutpropertiesofmetallicmaterials,highpolymermaterialsandmaterialsforelectrical/electroniccomponents
2
Capableofconductingbasicexperimentsinelectricalengineeringusingvarioustypesofelectricalmeasurementequipment,measuringinstrument,testingmachine,etc.
3 Knowaboutbasicdraftingofmachines 3 Capableofdoingbasicdataprocessingpractice
4 Knowaboutelectricaltheoriesandmachinery
5 Knowaboutbasictheoriesofcontrolengineeringandcharacteristicsofcontrolsystems
6Knowaboutbasicconfigurationandperipheralsofcomputers,programminglanguages,hardwareandsoftware
7 Knowaboutproductionengineering
8 Knowwellaboutsafetyandhealth
Specialize 1 Knowwellaboutmachineelements
Specialize 1 Wellcapableofoperatingandadjusting
machinetools
2 Knowwellabouttypesofmachinesandmotionofmechanisms 2 Wellcapableofmachining
Omitted
Chapter3SettingUpaVTCourse
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3 Knowwellabouttypesofmachinetools,cuttingtheoryandmachining 3 Capableofdoingcutprocessingandgrinding
experiments
4 KnowwellaboutoutlineofNC,NCcontrollerandNCprogramming 4 WellcapableofdoingprogrammingforNC
machining
5 Knowabouthydraulicandpneumaticcontrol 5 Capableofdisassemblingandassemblinghydraulicandpneumaticequipment&tools
As theseVT standards generally stipulate the attainment objectives, training subjects and training hours, theseprovide useful references for target analysis (see “3.4.5Curriculumdevelopment based on target analysis”).Carefullyrevieweachofthetrainingitemswhileattemptingtodevelopthecurriculum.Thatis,developingacurriculumbasedontheVTstandardsimplymeanstomakeupasetofitemsasshowninTable1-7thatcontainsallofthetrainingitemsprescribedintheVTstandards.
Table 1-7 (reproduced from 1�4�3) Curriculum Example
Unit Photovoltaicsysteminstallation Classnumber ***
AttainmentLevel (1)Basicknowledgeofphotovoltaicsystem
(2)Basicknowledgeofroofwaterproofinginstallationmethod
(3)Capableofinstallingphotovoltaicsystem
(4)Knowledgeofimportantpointsforinstallationinspecialregions
(5)Capableofsafetyandhealthwork
Detailsoftrainingsubject
Content Traininghours
Theory Practice
Basicknowledgeofphotovoltaicsystem
(1)Whatisaphotovoltaicsystem?(2)Typesandpurposeofsystemcomponents(ex.solarcellmodule,connection
box,powerconditioner)(3)Omitted(4)Omitted(5)Calculationofexpectedannualpowergeneration
3
Basicknowledgeof roof waterproofinginstallationmethod
(1)Structure,shapeandmaterialofroof(2)Typesandstructureofroofwaterproofinginstallationmethod
3
Photovoltaicsysteminstallation
(1)Installationofsolarcellmodule(2)Installationofsystemcomponents(ex.connectionbox,powerconditioner)(3)Omitted(4)Omitted(5)Omitted
2 10
Safetyandhealth (1)Safetyingeneral(2)Keepinorder
8 10
Machines,tools,etc. to use
Aphotovoltaicsystemset,asetoftoolsandasetofmeasuringinstruments
Remarks
Inthemeantime,theattainmentobjectiveslistedinTable1-4aredescribedassumingthreeknowledgelevelsforsubjects-i.e.“knowwell”,“know”and“roughlyknow”–and,bythesametoken,threeskilllevelsforpractice–“wellcapable”,“capable”and“roughlycapable”.Eachindicatesthelevelsofknowledge/skillasshownbelow.
3.4DesignoftheVTCourse2
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Table 3-8 Level Description of Knowledge/Skills
Theory
Knowwellabout
Basicandfundamentalknowledgethataskilledworkermusthaveperfectunderstandingof.Traineesareinstructedtoacquirenotonlycorrectunderstanding,butalsoknowledgeapplicabletowork.
Knowabout Knowledgethataskilledworkershouldgenerallyknow.Traineesareinstructedtoacquirecorrectunderstanding.
Roughlyknowabout Knowledgethataskilledworkerisrecommendedtohavegeneralunderstandingof.Traineesareinstructedtoacquireasoundoverviewoftheitem.
Practice
Wellcapableof Doingroutineworkthataskilledworkermusthaveagoodcommandof.Traineesareinstructedtoacquiretheskillsefficiently.
Capable of Doingroutineworksthataskilledworkerisgenerallyrequiredtoperform.Traineesareinstructedtoacquireproperprocedurestocompletethework.
RoughlycapableofDoingworkthataskilledworkerisrecommendedtohaveacommandtocomplete.Traineesareinstructedtoacquiretheskillstoperformtheworkwithoutmuchdifficulty.
Note that,dependingon theVTstandards, theremaybecaseswheresomeof the training itemsandattainmentobjectivesareundefinedorhaveroomtobesetthecurriculumfreelyorflexiblybasedonregionaltrainingneeds.Forsuchundefinedelements,additionaltrainingitemscanbeaddedusingtheapproachesdescribedinthefollowingsections.
3�4�4 Curriculum development based on ability analysis (1)Featuresofcurriculumdevelopmentbasedonabilityanalysis
TheprocessofcurriculumdesignstartswiththeanalysisoftrainingobjectivessetforthatthetimeofconceptualrenderingoftheVTcourse,followedbyshapingthemintoconcreteattainmentobjectives.Listingupofdetailedlearningcontentsshouldbeperformedinthisstage.Afeatureassociatedwiththecurriculumdevelopmentbasedonabilityanalysisistousegroupdiscussions(brainstorming)forlistingupthelearningcontents.Manyexpertswhohaveagoodworkingknowledgeoftrainingobjectives(imageofidealskilledworkers)participateinthegroupmeetings.
DACUM(DevelopingACurriculum),developed inCanada, isa typicalmethodof thecurriculumdevelopmentbasedonabilityanalysis,whichhasbeenrecognizedasausefulapplicationinASEANcountries.
InJapanalso,acurriculumdevelopmentbasedonabilityanalysiswasborn:CUDBAS(CurriculumDevelopmentBasedonAbilityStructure). Since its inception,CUDBASwas introduced tomanydeveloping countries as a tool forcurriculumdevelopmentandutilizedbythem.CUDBAShasnowextendeditsareaofapplication,inadditiontocurriculumdevelopment, as a human resource development tool in enterprises and as a tool forVT instructorswho connectVTinstitutionswithenterprises.
Inthefollowingpartofthissection,anintroductiontocurriculumdevelopmentbasedonjobanalysisispresentedin reference to the descriptions ofCUDBAS in the followingdocuments: “PROTS (PROgressiveTrainingSystem forInstructor)Manual”(B2DrawingupaTrainingProgramme)publishedbytheOverseasVocationalTrainingAssociation(copyright:JEED)andtheTrainingMethodHandbook(B2DrawingupaTrainingProgramme).
(2)OverviewofcurriculumdevelopmentbasedonjobanalysisIngeneral,curriculumdevelopmentconsistsofscopeandsequence.Thescopesignifiestherangeandextentofthe
trainingcontents,andthesequencespecifiestheorderedarrangementofinstruction.Thecurriculumdevelopmentbasedonjobanalysisiscarriedoutfollowingthesevenstepsdescribedbelow,where
1) to5) represents thescope,and6)and7)correspond tosequence. In thesequenceportion, thedevelopmentwork isperformedincooperationamongpersonswithhigherunderstandingabouttheattainmentobjectives(imageofidealskilledworkers)oftheactualVTcoursewiththe“facilitators”capableofpracticingjobanalysis.
ThesequenceshouldbedevelopedwithVTinstructorswhohaveexperienceincurriculumdesign.Thisincludes,forexample,tipsforeffectivetrainingfromtheviewpointofthetrainees,e.g.“fromsimpletodifficultinstructions”and“theoryinthemorningsessionandpracticeintheafternoonsession”.
Inthefollowingpartofthissection,curriculumdevelopmentbasedonjobanalysis(thesevensteps:1)to7)) is
Chapter3SettingUpaVTCourse
68
presentedinreferencetoa“Trainingcourseforcashregisterworkersinsupermarkets”asacaseexample.
<Note>Insection3.4.4,weuse“can”insubstitutionfor“capableof…ing”in“Figure.3.1,3.2,3.3,Table3-11,3-12,and3-13”.
Table 3-9 Seven Steps in Curriculum Development Based on Job Analysis
Scope1) Makealistofabilitiesoftrainingobjectives(image
ofidealskilledworkers)2) Reviewcross-relationshipsbetweenthelisteditems3) Determinethetraininglevel4) Makeastructuredchartofabilitiesandqualifications5) Define the subjects and organize the attainment
objectives
Sequence6) Makeatraininghoursallocationtable7) Makeatrainingdurationschedule
(3)Flowofcurriculumdevelopmentbasedonjobanalysis①Preparation:
Aquietprivateroom,awidetableandchairsthataccommodate5to6personscomfortably,200ABL(Ability)cards,30Dutycards,5sheetsofvellumpaper,glueorcellophanetape,awhiteboardanddocumentsontrainingneedsandcoursesettingresult.
②Workgrouporganization: ● Thenumberofbrainstormingparticipantsispreferablyaroundfive.Theseparticipantsshouldhavegoodknowledgeconcerningtheattainmentobjectives(imageofidealskilledworkers)forthecurriculumtobedeveloped,andbecalledfromvariousjobtypes.Iftheattainmentobjectiveisacashregisterworker,theywouldincludeanexperiencedcashregisterworker,his/herboss,purchasingagentandshopmanager,etc.
● Forconcentratedandeffectivediscussion,aquietprivateroomawayfromthehustleandbustleoftheworkplaceshould be used.
● Allthemembersareonequalfootingintermsofthequalificationsandauthorizationtodevelopthecurriculum.Personalcriticismandattacksmustbestrictlyavoided.Anatmosphereofmutualrespectiscreatedthroughlisteningactivelytoeachother,leadingtotheformationofproductiveteamwork.
● Forcurriculumdevelopmentofashort-termcourse,thediscussionnormallytakesabout5hoursforreviewingthescope,andanadditional5hoursforthesequence.
③Proceduresofdiscussion: ● Basedonthereferencematerialshownbelow(“Trainingneedsandcoursesettings”),allofthemembersbuildupacommonunderstandingonthepurposeofthediscussionandfinalattainmentobjectives.
● Eachofthemembersintroduceshim/herselftoothersandexplainshis/herconcernandviewontheoccupationforwhichhe/sheisgoingtodevelopcurriculum.
● TheVTinstructorwhopresidesover thediscussiongivesabriefdescriptionontheproceduresforacurriculumdevelopment.(keypointsforproceedingdiscussion,printoutsarehandedouttothemembers)
3.4DesignoftheVTCourse2
69
Table 3-10 Training Needs and Course Settings (reference for discussion)
Trainingneedsa) Training for cashiers in supermarkets has been conducted on anOJT basis, but its limitations have become
apparent.Problems inherent in this approach include thedifferent level of attainment in skill andknowledge(almostunavoidablebecausetheinstructorsengageindailyjobsasidefromthetrainingjob).Asystematicoff-the-jobtrainingapproachisstronglyneeded.
b) Workerswhocanproperlycarryoutdailyjobsareneeded.c) Workerswhocanperformadditionalperipheraljobs–aswellasthecashierjob–arehighlydesirablefromthe
standpointofworkplaceimprovement.
Coursesettings:Name:CashiertrainingcourseTrainingduration:4days(determinedbytheclientforthetraining)Eligibleperson:120regularemployeesforover-the-counterandcashierjobs(juniorhighschoolgraduatesorequivalents)Quota:20persons/course(determinedthroughtrainingenvironment,instructionpersonnelandefficiencyconsiderations).
Thiscoursewillbeheld6times.
④Discussionandgroupwork: ● FillingoutABL(Ability)cards
∙ Eachmemberfillsout“abilitiesrequiredtoperformcashregisterandperipheraloperations”in30ABLcardswithin30minutes.
∙ Beawareofthefollowingthreeabilitieswhilefillingoutthecard.Itisimportanttomake it clear that the training items (attainment objectives) include “skill”,“knowledge”and“goodattitudetowardthetask”whiledesigningcurriculum.Themembersare instructed towrite theminspecificwordings:“can…(capableof...ing)” for the skill, “knowabout…” for theknowledge, and“be in (havean)attitude…”fortheattitude.
∙ Instructmemberstowriteoneabilityitemononecard.
● ClassifyingthecardsFirst,oneofthemembersreadsoutoneofhis/hercardsandplacesitonthedesk.Theotherfourmemberscheck
theirsagainsttheoneonthedesk.Ifacardwiththesameexpressionisfound,itisplacedupontheonealreadyonthedesk.Acardwithasimilarexpression,butnotthesamemeaning,isplacednexttothecard.Thefirstmemberalsocheckstheothersagainsttheoneonthedeskandinturnplacesthosesimilarinexpressionnexttothecard.Notethatthesimilarityinthiscontextreferstotherelationshipconnectingtheworkandability,andnottowordingssuchas“can…(capableof...ing)”and“knowabout…”,etc.Forexample, those related to“Cashierwork”and those related to“Improvementofworkplace”areseparatelyarranged(thesetwothemesareincludedinthelistoftrainingobjectives).
Whilegroupingthecards,amembermayaddanewcardifhe/shehitsonanewideaorrecallsalapseofmemory,andisrecommendedtorewriteoneormoreofthemforbetterclarity.
● ArrangingthecardsInthisprocess,thestacksofcardsareclassifiedintotypesofjobsandarrangedinrowbytype.Whenthestackof
cardsarrangedinarowbecome4or5,aDutycardisplacedontheleftendofthegroup.Akeywordthatrepresentsthejobtype–forexample“Inchargeofcashieroperation”,iswrittenontheDutycardforefficientclassificationandarrangementof the ABL cards.
CheckingtheABLcardsarrangedinrowbytypesofjobstoseeiftheyarelackinganyimportantelements.Eacharrayshouldalsobeexaminedfromtheviewpoints“Knowledgealoneisnotenoughtomoveone’sworkforward”and“Allskillsandnoknowledgeisnotenoughtomoveone’sworkforward”.Eachtaskshouldbecarefullyreviewedtoensurethatitiscomposedofmultipleskills,knowledgeandtheproperattitude.
TheABLcards,placedbasedontypes/natureofthework,arerearranged,fromlefttoright,intheorderofimportancefromtheviewpointofmovingforwardwiththework.ThemostimportantABLcardisplacednexttotheDutycard,andothersfollowintheorderofdecreasingimportance.
1
ABL Card 1-2 A
Can operate the cash
register
ABL Card
Can operate the cash
register
ABL Card
Know the products
placed in the store
ABL Card
Be in attitude to try to
understand the position
of customers
Figure 3-1 ABL Cards
Chapter3SettingUpaVTCourse
70
● Writerankinglevelsofimportance(attainmentlevelsofthetraining)EachABLcard isassignedwithoneof the levelsof importance(listedbelow) to
signifyhowcriticalitisinperformingthetask.A: Criticalimportance,detailedknowledgeorexcellenceincompetencerequiredB: Importanceofanaveragelevel,generalknowledgeandstandardcompetence
isenoughC: Although of less importance, overall knowledge or experience is
recommended.Afterimportanceranking,oneofthedesignationsymbols(A,B,orC)iswrittenintheupper-rightspaceofthecard.
● DrawinguparequiredabilitiesandqualificationschartUptothisstep,theworkshavebeenarrangedfromlefttoright,fromtheabilitywith
highestimportancetothoseoflesserimportance.Next,thehorizontalarraysareshiftedupanddownaccordingtotheimportanceoftheworkunit–thearraythatdescribestheworkofprimaryimportancecomestothetop.Thisshiftingoperationisnotperformedonadesk,butratherbypastingthemonvellumpaper.Whenfinished,acardnumberiswrittenintheuppercenterspaceofeachcard.
ThefirstABLcardofthearrayofhighestimportance,i.e.thecardplacednexttoDutycard1on the top left, is assignedwith thecardnumber“1-1”, and sequentialnumbersareassigned to thecardsarrangednexttoit.
Thelistcompletedallrearrangementsofcardsandwhichrepresentsrequiredabilitiesandqualificationsiscalledajobanalysischart.Namely,thisisavisiblematrixrepresentingtherelationbetweenworksandabilities.
Table3-11isajobanalysischartoftheanalysisofcashierworksinasupermarketthroughtheabovementionedmethod, and is transcribed into spreadsheet software.Utilizing spreadsheet software for storing the job analysis chartenablesPC-basedoperationsinsubsequentdevelopmentstagesanddrasticallystreamlinesdataandinformationsharingamongthemembers.
Table 3-11 Job Analysis Chart
● MakingastructuredchartofabilitiesandqualificationsAfterthecompletionofajobanalysischart,astructuredchartofabilitiesandqualificationsismadebasedonit.Thisstructuredchartisusedtoreview,withafocusoneachABLcardinthejobanalysischart,therelationsbetween
theitems’relationalclosenessandthevalidityoftheworksequenceasatrainingcourse.
ABL Card A
Can operate the cash
register
Figure 3-2 ABL Card (importance level)
1
ABL Card 1-2 A
Can operate the cash
register
ABL Card
Can operate the cash
register
ABL Card
Know the products
placed in the store
ABL Card
Be in attitude to try to
understand the position
of customers
Figure 3-3 ABL Card (card number)
Name of group members
1 1-1 A 1-2 A 1-3 A 1-4 A 1-5 A 1-6 A 1-7 A 1-8 A 1-9 A 1-10 A
1-11 A 1-12 A 1-13 1-14 1-15 1-16 1-17 1-18 1-19 1-20
2 2-1 A 2-2 A 2-3 A 2-4 A 2-5 A 2-6 A 2-7 B 2-8 B 2-9 2-10
3 3-1 A 3-2 A 3-3 A 3-4 A 3-5 A 3-6 A 3-7 A 3-8 B 3-9 B 3-10 B
3-11 C 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-18 3-20
Degree of importance : A・B・C:A: Very important. The worker should know the details of it or able to do it very well.B: Moderate. The worker should know it generally or able to do it moderately.C: Not so important. The worker should know the outline of it or have some experience.
Date:
"Cashier of the supermarket"Job analysis Chart _ Professionals Target
Duty ABILITY-1 ABILITY-2 ABILITY-3 ABILITY-4 ABILITY-5 ABILITY-6 ABILITY-7 ABILITY-8 ABILITY-9 ABILITY-10
Receivepaymentfrom thecustomer
Can greetcustomers
Can operate thecash register
Can receive moneyand give change
Can handle thepayment by creditcard
Can put goods intoa basket
Can manage goodsthat are damagedor have no pricetag
Can take care ofthe money in thecash registers
Can supply change Can manage goodsaround the cashregister
Can aggregatesales
Can replace thecash register roll
Know the structureof cash register
Duty ABILITY-1 ABILITY-2 ABILITY-3 ABILITY-4 ABILITY-5
Know the productsplaced in the store
Have an attitude totry to understandthe position ofcustomers
Can respondequitably to anycustomer
Can do productpackaging
ABILITY-6 ABILITY-7 ABILITY-8 ABILITY-9 ABILITY-10
To servicecustomer
Can interact withcustomers politely
Can respond with asmile
Can respond withbeing neatlydressed
Have an attitude thatallows calm responseto unforeseencircumstances
Duty ABILITY-1 ABILITY-2 ABILITY-3 ABILITY-6 ABILITY-7 ABILITY-9 ABILITY-10
Know how tomanage hygiene
Be in attitude ofresponsibility
ABILITY-4 ABILITY-5
Know the allocationof duties in thestore
Know about thesystem ofsupermarkets andretail trade
Know theimportance ofawareness of cost
ABILITY-8
Have an attitude of"let's have goodrelationships"
To improvethe work
Know the policyand philosophy oftheir company
Know about thework and role of cashier
Know the mainpoints of handlingand storage of theproducts
Have an attitudethat tries toimprove theworkplaceenvironment andwork
Know therelationship withthe store, suppliersand affiliatedcompanies andheadquarters
© 2013 PASC corporation All Rights Reserved.
3.4DesignoftheVTCourse2
71
Inconcreteterms,itemsthatseemtobeaccommodatedinasingletrainingwillbepickedupfromacrossthechart,andgroupedtogether.
ThegroupingproceduremakesuseofPost-itsheets(3colors,1cm×4cm)andproceedsasfollows.Ifyoufindacardwitha“Can…(capableof...ing)”descriptiononit,fillinthecardnumberandlevelofimportanceonabluePost-itandstickitontotheupperpartofthecard.Similarly,thesameinformationforacardwitha“Knowabout...”descriptioniswrittenonapinkPost-it(1-12A),andforacardwitha“Bein(havean)attitude…”ayellowPost-it(2-4A).Theyarealsostuckontheupperpartofthecard.Themembers,withreferencetoaprintoutofthejobanalysischart,transferthePost-itsheetstoaspacebetweentherulersonasecondsheetofvellumpaper.
Table 3-12 Drawing Up a Structured Chart of Abilities and Qualifications
● ReorganizationofattainmentobjectivesbysubjectAttainmentobjectivescanbecoordinatedbydescribing thembasedonTable3-12completedduring thesubject
design.Table3-13isthelistofattainmentobjectivessortedonasubjectbasis.Inthistable,theattainmentobjectivefieldsarefilledinwiththecontentsfromtheABLcardsdescribedabove.Thetraininghourfieldscontaintheprojectednumberofhoursrequiredforattainingthesubject’sattainmentobjective.Letustentativelycallthem“drafttraininghours”.Asitisa
- 102 -
Reorganization of attainment objectives by subject
Attainment objectives can be coordinated by describing them based on Table 3-12 completed
during the subject design. Table 3-13 is the list of attainment objectives sorted on a subject basis.
In this table, the attainment objective fields are filled in with the contents from the ABL cards
described above. The training hour fields contain the projected number of hours required for
attaining the subject’s attainment objective. Let us tentatively call them “draft training hours”. As
it is a normal practice for a client to specify the total training duration, training hours for each
subject may need mutual adjustment during the course setting process. Major training methods
Table 3-12 Drawing Up a Structured Chart of Abilities and Qualifications
Receive payment from the customer
To service customer
Can greet cusomers
Can operate the cash register
Can receive money and give change
Can handle the payment by credit card
Can replace the cash register roll
Know the structure of cash register
Can interact with customers politely
Can respond with a smile
Can respond with being neatly dressed
Have an attitude that allows calm response to unforeseen circumstances
1Receive payment
from the customer
1-2 A1-4 A
1-11 A1-12 A
1-7 A1-8 A
1-10 A
1-3 A1-5 A1-6 A1-9 A
1-1 A
2To service customer
2-5 A
2-1 A2-2 A2-3 A2-4 A
2-6 A2-8 B
2-7 B
3To improve the work
3-3 A3-6 A
3-1 A3-9 B3-10 B3-11 C
3-2 A3-5 A3-7 A
3-4 A3-8 B
Name of Subject
Duty
1Receive payment
from the customer
1-2 A1-4 A
1-11 A1-12 A
1-7 A1-8 A
1-10 A
1-3 A1-5 A1-6 A1-9 A
1-1 A
2To service customer
2-5 A
2-1 A2-2 A2-3 A2-4 A
2-6 A2-8 B
2-7 B
3To improve the work
3-3 A3-6 A
3-1 A3-9 B3-10 B3-11 C
3-2 A3-5 A3-7 A
3-4 A3-8 B
Structure chart of required abilities and qualifications1
Method ofoperating
cashregister
2Sales
managementpractice
3Practice on
cashregisterduties
4Practice oncustomerservice
5Nature andhandling of
goods
6Supermarket
outline
7Duties ofcashier
8How toproceed
withbusiness
improvement
Chapter 3 Setting Up a VT Course
72
normal practice for a client to specify the total training duration, training hours for each subject may need mutual adjustment during the course setting process. Major training methods are described below (unit of time for training: one hour).
Table 3-13 Attainment Objectives List
● Drawing up a training hours allocation tableThe following paragraphs explain how to draw up a training hours allocation table (Table 3-14) based on the
attainment objectives list (Table 3-13), and with consideration paid to such items as “who”, “when”, “how long (hours)” and “sequence” for better instruction.
The total course length is defined in the training course setting: i.e. four days. The projected training hours assumed when the attainment objectives list was drawn up add up to 23 hours. Four-day training (7 hours/day) provides a framework of 28 hours, leaving 5 hours of redundancy.
The utmost importance in the process of the hours allocation is the order in which instructions take place. Basically, trainees without any readiness should start with simple and easy instructions followed by ones with higher difficulty in
Skill Knowledge Attitude
1 2 3 4 5 6 7 8
Method ofoperating cash
register
Salesmanagement
practice
Practice oncash register
duties
Practice oncustomerservice
Nature andhandling of
goods
Supermarketoutline
Duties ofcashier
How toproceed with
businessimprovement
Mainmethod
LecturePractice
Practice Practice Practice Practice Practice PracticeLecturePractice
Drafttraining hour
(4hours) (2hours) (3hours) (3hours) (2hours) (3hours) (3hours) (3hours)
1-2 ACan operate
the cashregister
1-7 ACan take careof the moneyin the cashregisters
1-3 ACan receivemoney andgive change
1-1 ACan greetcustomers
2-6 AHave an
attitude to tryto understandthe position of
customers
3-1 AKnow the policyand philosophy
of theircompany
3-2 AKnow aboutthe work and
role ofcashier
2-7 BCan respondequitably to
any customer
1-4 ACan
handle thepayment bycredit card
1-8 ACan supply
change
1-5 ACan put goodsinto a basket
2-1 ACan interact
with customerspolitely
2-8 BCan doproduct
packaging
3-9 BKnow the
allocation ofduties in the
store
3-5 AHave an
attitude of"let's have
goodrelationships"
3-4 AHave an
attitude thattries to
improve theworkplace
environmentand work
1-11 ACan replace
the cashregister roll
1-10 ACan aggregate
sales
1-6 ACan manage
goods that aredamaged or
have no pricetag
2-2 ACan respondwith smile
3-3 AKnow the main
points ofhandling and
storage of theproducts
3-10 BKnow about the
system ofsupermarkets
and retail trade
3-7 ABe in attitude
ofresponsibility
3-8 BKnow the
importance ofawareness of
cost
1-12 AKnow the
structure ofcash register
1-9 ACan managegoods around
the cashregister
2-3 ACan respondwith being
neatly dressed
3-6 AKnow how to
managehygiene
3-11 CKnow the
relationshipwith the store,suppliers and
affiliatedcompanies andheadquarters
2-5 AKnow theproducts
placed in thestore
2-4 AHave an
attitude thatallows calmresponse tounforeseen
circumstances
Attainmentobjectives
Attainment Objectives List
Name oftrainingsubject
Time
Date
Monday,September 18
Atten-dance
Tuesday,September 19
Wednesday,September 20
Thursday,September 21
Training duration Schedule
09:00-10:00 10:00-11:00 15:00-16:00 16:00-17:0011:00-12:00 12:00-13:00 13:00-14:00
Lunchtime
Lunchtime
Lunchtime
Method of operating cash register(Mr. SHIMIZU)
14:00- 15:00
EvaluationClosing
ceremonySupermarket outline
(Mr. SUZUKI)
Practice oncash register
duties(Mr. OHTA)
EvaluationMeeting
How to proceed with business improvement(Mr. KIKUCHI)
Supermarket outline(Mr. SUZUKI)
Practice oncustomer service(Ms. NAKAMURA)
Nature and handling of goods(Mr. YOKOMIZO)
Practice oncash register duties
(Mr. OHTA)
Openingceremony &Orientation
Sales management practice(Mr. OHTA)
Duties of cashier(Ms. YOSHIDA)
Practice oncustomer service(Ms. NAKAMURA)
Lunchtime
3.4 Design of the VT Course 2
73
incremental steps. However, there are certain instructions, even if they may be difficult, that should be given at an early stage of the course of the subject. A thorough discussion is desirable, even though this process may not pose a serious difficulty, because the members are likely to accumulate ample experience in curriculum building.
As a matter of course, the VT course planning should include time considerations for such items as the enrollment ceremony, orientation and achievement evaluation. If the VT instructors have a say in the time scheduling, adjustment should be made - drafted hours vs. actual necessary/required instruction hour - in this stage. The adjustment, if needed, is carried out through the importance review of attainment objectives, especially through devising more efficient training methods. For example, some of the practice training needs only illustrative demonstration by the VT instructor, and omission of trainee practice may not undermine the training quality. Proactive use of good training materials (videos, etc.) may help the VT instructor to make the lesson plan more efficient.
Table 3-14 Training Hours Allocation Table
● Drawing up a training duration scheduleOnce the training hours allocation table is completed, the next step is to draw up a detailed, hour-by-hour timetable.
An important tip for this process is to assign theoretical subjects to morning hours, when the brain is fresh, and incorporate many practices in the afternoon, when drowsiness may occur. An additional advantage of assigning practices in the afternoon is to allow enough time for sorting out and cleaning.
1st day 2nd day 3rd day 4th day Planned hours (Draft training hours)
Opening ceremony, closingceremony and evaluation
All 1.5 1 2 4.5 0
Method of operating cashregister
Mr. SHIMIZU 4 4 (4hours)
Sales management practice Mr. OHTA 2 2 (2hours)
Practice on cash registerduties
Mr. OHTA 2 1 3 (3hours)
Practice on customerservice
Ms. NAMAMURA 1.5 1.5 3 (3hours)
Nature and handling ofgoods
Mr. YOKOMIZO 2 2 (2hours)
Supermarket outline Mr. SUZUKI 1.5 2 3.5 (3hours)
Duties of cashier Ms. YOSHIDA 3 3 (3hours)
How to proceed withbusiness improvement
Mr. KIKUCHI 3 3 (3hours)
7 7 7 7 28 (23hours)
Implementation hour and training schedule
Training hours of the day⇒
Training hours allocation tableInstructor
(Person in charge)Name of Training Subject
normal practice for a client to specify the total training duration, training hours for each subject may need mutual adjustment during the course setting process. Major training methods are described below (unit of time for training: one hour).
Table 3-13 Attainment Objectives List
● Drawing up a training hours allocation tableThe following paragraphs explain how to draw up a training hours allocation table (Table 3-14) based on the
attainment objectives list (Table 3-13), and with consideration paid to such items as “who”, “when”, “how long (hours)” and “sequence” for better instruction.
The total course length is defined in the training course setting: i.e. four days. The projected training hours assumed when the attainment objectives list was drawn up add up to 23 hours. Four-day training (7 hours/day) provides a framework of 28 hours, leaving 5 hours of redundancy.
The utmost importance in the process of the hours allocation is the order in which instructions take place. Basically, trainees without any readiness should start with simple and easy instructions followed by ones with higher difficulty in
Skill Knowledge Attitude
1 2 3 4 5 6 7 8
Method ofoperating cash
register
Salesmanagement
practice
Practice oncash register
duties
Practice oncustomerservice
Nature andhandling of
goods
Supermarketoutline
Duties ofcashier
How toproceed with
businessimprovement
Mainmethod
LecturePractice
Practice Practice Practice Practice Practice PracticeLecturePractice
Drafttraining hour
(4hours) (2hours) (3hours) (3hours) (2hours) (3hours) (3hours) (3hours)
1-2 ACan operate
the cashregister
1-7 ACan take careof the moneyin the cashregisters
1-3 ACan receivemoney andgive change
1-1 ACan greetcustomers
2-6 AHave an
attitude to tryto understandthe position of
customers
3-1 AKnow the policyand philosophy
of theircompany
3-2 AKnow aboutthe work and
role ofcashier
2-7 BCan respondequitably to
any customer
1-4 ACan
handle thepayment bycredit card
1-8 ACan supply
change
1-5 ACan put goodsinto a basket
2-1 ACan interact
with customerspolitely
2-8 BCan doproduct
packaging
3-9 BKnow the
allocation ofduties in the
store
3-5 AHave an
attitude of"let's have
goodrelationships"
3-4 AHave an
attitude thattries to
improve theworkplace
environmentand work
1-11 ACan replace
the cashregister roll
1-10 ACan aggregate
sales
1-6 ACan manage
goods that aredamaged or
have no pricetag
2-2 ACan respondwith smile
3-3 AKnow the main
points ofhandling and
storage of theproducts
3-10 BKnow about the
system ofsupermarkets
and retail trade
3-7 ABe in attitude
ofresponsibility
3-8 BKnow the
importance ofawareness of
cost
1-12 AKnow the
structure ofcash register
1-9 ACan managegoods around
the cashregister
2-3 ACan respondwith being
neatly dressed
3-6 AKnow how to
managehygiene
3-11 CKnow the
relationshipwith the store,suppliers and
affiliatedcompanies andheadquarters
2-5 AKnow theproducts
placed in thestore
2-4 AHave an
attitude thatallows calmresponse tounforeseen
circumstances
Attainmentobjectives
Attainment Objectives List
Name oftrainingsubject
Time
Date
Monday,September 18
Atten-dance
Tuesday,September 19
Wednesday,September 20
Thursday,September 21
Training duration Schedule
09:00-10:00 10:00-11:00 15:00-16:00 16:00-17:0011:00-12:00 12:00-13:00 13:00-14:00
Lunchtime
Lunchtime
Lunchtime
Method of operating cash register(Mr. SHIMIZU)
14:00- 15:00
EvaluationClosing
ceremonySupermarket outline
(Mr. SUZUKI)
Practice oncash register
duties(Mr. OHTA)
EvaluationMeeting
How to proceed with business improvement(Mr. KIKUCHI)
Supermarket outline(Mr. SUZUKI)
Practice oncustomer service(Ms. NAKAMURA)
Nature and handling of goods(Mr. YOKOMIZO)
Practice oncash register duties
(Mr. OHTA)
Openingceremony &Orientation
Sales management practice(Mr. OHTA)
Duties of cashier(Ms. YOSHIDA)
Practice oncustomer service(Ms. NAKAMURA)
Lunchtime
Chapter3SettingUpaVTCourse
74
Table 3-15 Training Duration Schedule
3�4�5 Curriculum development based on target analysisTarget analysis is a method to analyze logically the abilities required (hereinafter referred as “readiness”) for
achievingattainmentobjectives,andtodefinethecontentstobelearnedandtheorderoflearningthem.AschematicrepresentationofthetargetanalysisisshowninFigure3-4.Whereascurriculumdevelopmentbasedon
abilityanalysisisabottom-upapproachagainstabackgroundofpracticalfieldexperiences,thetargetanalysisisatop-down(break-down)processstartingfromtheattainmentobjectivetolowerlevelsinthehierarchy.Thebreakdownterminatesatthepointwheretheprocessreachesanalreadylearneditem(arequirementforattendingthetraining).ThisanalysismethodcanbeviewedasoneoftherationalapproachesbecauseaVTshouldaimatacquiringabilitiesdefinedbytheattainmentobjective.
IllustrativeresultsthatwouldbeobtainedthroughtargetanalysisareshowninFigure3-5andTable3-16,whereacurriculumdevelopmentprojectforchildrentoacquiresafetyskillstorideabicycleintraffic(openroads)isusedasanexample.Figure3-5clearlylaysoutthereadinessandlearningorderforachievingtheattainmentobjectives.Table3-16definesthelearningcontentsandhowtosharethetraininghours.
Figure 3-4 Schematic Representation of Target Analysis Chart
TimeDate
Monday,September 18
Atten-dance
Tuesday,September 19
Wednesday,September 20
Thursday,September 21
Training duration Schedule
09:00-10:00 10:00-11:00 15:00-16:00 16:00-17:0011:00-12:00 12:00-13:00 13:00-14:00
Lunchtime
Lunchtime
Lunchtime
Method of operating cash register(Mr. SHIMIZU)
14:00- 15:00
EvaluationClosing
ceremonySupermarket outline
(Mr. SUZUKI)
Practice oncash register
duties(Mr. OHTA)
EvaluationMeeting
How to proceed with business improvement(Mr. KIKUCHI)
Supermarket outline(Mr. SUZUKI)
Practice oncustomer service
(Ms. NAKAMURA)
Nature and handling of goods(Mr. YOKOMIZO)
Practice oncash register duties
(Mr. OHTA)
Openingceremony &Orientation
Sales management practice(Mr. OHTA)
Duties of cashier(Ms. YOSHIDA)
Practice oncustomer service
(Ms. NAKAMURA)Lunchtime
- 106 -
Figure 3-4 Schematic Representation of Target Analysis Chart
Figure 3-5 Target Analysis Chart and Description of Learning Order Numbers
Attainment objective
“Capable of doing/performing …”
“Capable of doing/performing …”
“Know about…” “Capable of doing/performing …” Readiness
(Already learned item)“Capable of doing/performing …”
Capable of riding a bicycle in traffic (on
open roads)
1 Capable of riding in a
comfortable position
2 Capable of riding operation
3 Capable of riding observing traffic
regulations
4.1 Capable of riding according to
the traffic conditions
3.5 Capable of observing the regulations
concerning signals
3.1 Capable of observing the
regulations for straight roads
3.2 Capable of observing the regulations
concerning transit division
3.3 Capable of observing the regulations concerning
intersections
3.4 Capable of observing the regulations
concerning traffic signs
4.1.1 Capable of determining how to
ride according to the relationship
with vehicles
4.1.2 Capable of determining how to
ride according to the relationship with pedestrians
4.1.1.1 Capable of determining how to
ride predicting vehicles’ view of the
bicycle
4.1.1.2 Capable of determining how to
ride based on the width and turning radius difference of
vehicles
1.1 Capable of determining
whether riding positions are
comfortable or not
1.2 Capable of checking and
adjusting bicycles
1.2.2 Capable of adjusting the saddle height
1.2.1 Capable of adjusting the
handlebar height
2.1 Capable of riding straight in accordance with
the speed
2.3 Capable of going around a
curve stably
2.4 Capable of riding stably up and down hills
4.2.1 Capable of predicting instability
4.2.2 Capable of recovering stability
2.2 Capable of adjusting speed
4 Capable of riding without causing an
accident
4.3 Capable of explaining typical
accident cases
4.2 Capable of riding according to
the road surface conditions (water, sand, grids, steel
plate, tile)
Attainment objective Learning order numbers
* Only the important items are shown after 1.1
3.4DesignoftheVTCourse2
75
Figure 3-5 Target Analysis Chart and Description of Learning Order Numbers
Table 3-16 Example of Drawing Up a Lesson Item Organization Sheet
Subjectname Safebicycleridingforchildren
Attainmentobjectives
1Capableofridinginasafeandcomfortableposition2Capableofridingoperation3Capableofridingobservingtrafficregulations4Capableofridingwithoutcausinganaccident
Detail Content Hours
1.Ridingposture
1.1Correctridingposture1.2Inspectionandadjustmentsofabicycle 1.2.1Handlebarheight 1.2.2Saddleheight ・ ・
○○
2.Ridingoperations
2.1Ridingstraightinaccordancewiththespeed2.2Adjustingspeedcontrol2.3Turningacurve ・ ・
○○
3.Ridinginaccordancewithtrafficrules 3.1 ・
○○
4.Ridingwithoutaccidents
4.1Ridingaccordingtothetrafficsituation4.2Ridingaccordingtotheroadsurfaceconditions4.3Trafficaccidentscases ・ ・
○○
5.Verificationtest 5.1Theoreticaltest5.2Practicetest ○○
Insufficientcoveringofcurriculumcontentstosecuresafebicycledrivingmayincreasethepossibilityforchildrentobeinvolvedinaccidents.Anyparentswhocanrideabicyclewouldbeabletoinstruct,inonesense,someoftheitems
- 106 -
Figure 3-4 Schematic Representation of Target Analysis Chart
Figure 3-5 Target Analysis Chart and Description of Learning Order Numbers
Attainment objective
“Capable of doing/performing …”
“Capable of doing/performing …”
“Know about…” “Capable of doing/performing …” Readiness
(Already learned item)“Capable of doing/performing …”
Capable of riding a bicycle in traffic (on
open roads)
1 Capable of riding in a
comfortable position
2 Capable of riding operation
3 Capable of riding observing traffic
regulations
4.1 Capable of riding according to
the traffic conditions
3.5 Capable of observing the regulations
concerning signals
3.1 Capable of observing the
regulations for straight roads
3.2 Capable of observing the regulations
concerning transit division
3.3 Capable of observing the regulations concerning
intersections
3.4 Capable of observing the regulations
concerning traffic signs
4.1.1 Capable of determining how to
ride according to the relationship
with vehicles
4.1.2 Capable of determining how to
ride according to the relationship with pedestrians
4.1.1.1 Capable of determining how to
ride predicting vehicles’ view of the
bicycle
4.1.1.2 Capable of determining how to
ride based on the width and turning radius difference of
vehicles
1.1 Capable of determining
whether riding positions are
comfortable or not
1.2 Capable of checking and
adjusting bicycles
1.2.2 Capable of adjusting the saddle height
1.2.1 Capable of adjusting the
handlebar height
2.1 Capable of riding straight in accordance with
the speed
2.3 Capable of going around a
curve stably
2.4 Capable of riding stably up and down hills
4.2.1 Capable of predicting instability
4.2.2 Capable of recovering stability
2.2 Capable of adjusting speed
4 Capable of riding without causing an
accident
4.3 Capable of explaining typical
accident cases
4.2 Capable of riding according to
the road surface conditions (water, sand, grids, steel
plate, tile)
Attainment objective Learning order numbers
* Only the important items are shown after 1.1
Chapter3SettingUpaVTCourse
76
showninFigure3-5basedontheirownexperiences;forexample,“2.Capableofridingoperation”and“3.Capableofridingobservingtrafficregulations”.However,onlyafewparentscaninstructconsciouslyonItem“1.Capableofridinginacomfortableposition”.Furthermore,evenfewerparentswouldimaginethemselvesteachingissue“4.Capableofridingwithoutcausinganaccident”.TranslatingthesesituationsintoVTindicatesthatinsufficientcoverageofcertainaspectsofrequiredtrainingorinsufficientinstructionswouldresultindisastersintheworkplaceordefectiveproduction.
AgoodVTinstructorwouldtrytoimprovethetrainingonadailybasisbyhavinganinternalconversationwithhim/herselfconcerningwhethertherewasanyinsufficientcoverageofteaching.Onefeatureoftargetanalysisisitsemphasisonlogicalcoherence,aswellasvisualrepresentation,whichshouldproveeffectiveinsuchsituations.
Major steps in target analysis, as applied to curriculum development, are shown inTable 3-17, a step by stepdescriptionoftargetanalysisflow.
Table 3-17 Steps of Target Analysis
Steps Description Results
Step1 Startingfromtheattainmentobjective,abreakdownprocesstakesplacetoidentifyasetofreadiness. Targetanalysischart
Step2 Fillthelearningordernumbersintothetargetanalysischart. Learningordernumbers
Step3 Thematicdescriptionofeachunitofthelessonbasedonthelearningordernumbers. Lessonitemorganizationsheet
Figure 3-6 Inadequate Break Down Example of Attainment Objective
(1)Step1:DrawingupatargetanalysischartAnyconvenienttool–awordprocessor,presentationsoftware,orevenhandwriting-canbeusedtodrawupatarget
analysischart.①Descriptionofattainmentobjective
Normally, attainment objectives are describedon a training subject basis. It should be a detailed description oftheabilitieseachtraineeshouldacquirebytheendofthecourse.Iftrainingcontentofonelessonistobeanalyzed,theattainmentobjectivetobeacquiredwithinthetraininghoursiswritten.
Thereadinessrequiredfor learner(trainee)toachievetheattainmentobjectivesarewritteninthelowerlevelofthehierarchicalchart.Theattainmentobjectivecanbeclassifiedintothreecategories:skill(Capableof…ing),knowledge(Knowabout…)andattitude(Beinattitude…).It is important that thewordsusedin thedescriptionof theattainmentobjectivebecoveredinthedescriptionofthereadiness(i.e.itemsdirectlybelowinthehierarchy).
*Note1:Areadinessinthelowerlevelshouldbebrokenintomorethantwosubordinateconcepts.Aone-to-onerelation(seeNG1ofFigure3-6)indicatesthatthebreakdownsimplyrepresentsparaphrasing.
*Note2:Ifbreakingdownareadinessintotwoormoresubordinateconceptsisdifficultoralmostimpossible,itmaybeanindicationthattheanalysisobjectismoresuitedtothejobbreakdownmethod(see3.4.6Curriculumdevelopmentbasedonworkobservation)ratherthantotargetanalysis.
*Note3:Incasetheattainmentobjective(toplevel)isbrokendownintotoomanyreadinessitems(seeNG2inFigure3-6),itislikelythatthelowerleveldescriptionistoocomplexanddetailed.Detaileddescriptionshouldbelefttothelowerlevels.Takemicroscopeobservationasanexample.Themagnificationfactorinthefirstlayer(directlybelowtheattainmentobjective)shouldbelow(say,x5)andincreasestepwisein thelowerlayers(x100inthesecondlayer,x400inthethirdlayer,andsoon).
- 108 -
for example, “2. Capable of riding operation” and “3. Capable of riding observing traffic regulations”.
However, only a few parents can instruct consciously on Item “1. Capable of riding in a comfortable
position”. Furthermore, even fewer parents would imagine themselves teaching issue “4. Capable
of riding without causing an accident”. Translating these situations into VT indicates that
insufficient coverage of certain aspects of required training or insufficient instructions would result
in disasters in the workplace or defective production.
A good VT instructor would try to improve the training on a daily basis by having an internal
conversation with him/herself concerning whether there was any insufficient coverage of teaching.
One feature of target analysis is its emphasis on logical coherence, as well as visual representation,
which should prove effective in such situations.
Major steps in target analysis, as applied to curriculum development, are shown in Table 3-
17, a step by step description of target analysis flow.
Table 3-17 Steps of Target Analysis
Figure 3-6 Inadequate Break Down Example of Attainment Objective
Steps Description Results
Step
1
Starting from the attainment objective, a breakdown
process takes place to identify a set of readiness. Target analysis chart
Step
2
Fill the learning order numbers into the target analysis
chart. Learning order numbers
Step
3
Thematic description of each unit of the lesson based on
the learning order numbers.
Lesson item organization
sheet
NG1: Insufficient break
(Series:no divergence) NG2: Too many branchings in one step
3.4DesignoftheVTCourse2
77
②ValiditycheckonreadinessKeep asking yourself until you are completely sure that acquirement of the lower layer readiness satisfactorily
qualifiesthetraineetostepforwardtoanupperlayerreadiness.*Note4:Thevaliditycheckaboveisespeciallysignificantintheevaluationofthetoplevel(attainmentobjective)and
thoseinthelayerimmediatelybelowit.Forexample,inadvertentomissionof“4.Capableofridingwithoutcausinganaccident”(Figure3-5)canresultin
aseriousproblem.③Proceedingtolowerlayers
Ensureconfidenceinthevalidityandconsistencyoftherelationbetweentherespectivereadinessintwoadjacentlayers,thenproceedtoanalysisoflowerlayers.④Endofanalysis
The sequential analysis steps endwhen a previously learned item (i.e. a requirement for attending the trainingcourse)appears.
(2)Step2:SettinglearningordernumbersInviewofthetargetanalysischartcreatedintheprevioussteps,determinetheoptimumordertolearntheitems.
Fillinanumberforeachoftheitemsthatdesignatelearningorder.AsshowninFigure3-5,thenumbersstartatthelayerimmediatelybelowtheattainmentobjective.
(3)Step3:MakinganlessonitemorganizationsheetBasedonthelearningordernumbersdeterminedinStep2,fillinthelearningcontentsorganizationinthelessonitem
organizationsheet.AnexampleofthissheetisshowninTable3-16.
3�4�6 Curriculum development based on work observationCurriculumdevelopmentapproachesbasedonworkobservationmainlymakeuseofthejobbreakdownmethod.Inrecentyears,typicalimplementationsofthejobbreakdownmethodaremakingfulluseofvideocamerasandPCs.
Themajoradvantageofusingvideocamerasisrepeatability:videofootagestoredonaPCcanbeviewedoverandoveragainasneeded.Thatis,thistechniqueprovidesrepeatedjobobservationatwill.
In addition, various functions of video reproduction extend the scope of job observation. For example, the jobperformer can observe his/her actual stepwisemanipulations (freeze-frame) for interview (tips, knacks, etc.), enablingfurtherrefinementofthejobbreakdown.
Inthefollowingpartofthissection,aflowofvideo-basedcurriculumdevelopmentispresented,where“Mowingunderbrush” isusedas a subject–oneof the themesofone-week trainingcontents in “3.4.1Setting the trainingplan(curriculum)forthetraineestoachievetheirattainmentobjectives”.
(1)Makevideofootageof“Mowingunderbrush”performedbyaskilledworker.
(2)StoreitonaPC.
(3) Interview the skilled worker while viewing a series of stepwise freeze-frame images of his/her own actions withfollowingquestions.
● Namesofthespecificclothesandprotectivegears.Reason(s)tousethem,andhowtojudgeifitwasappropriatetoselect them.
● Howtostartthebushcutter.Themostimportantpointsinthisprocedure,andwhytheyareimportant(intermsofsafetyandefficiency).
● Postureforholdingthebushcutter.Themostimportantpointsinthisprocedure,andwhytheyareimportant(intermsofsafetyandefficiency).
● Targeted height for cutting and blade positioning (height from the ground and angle settings), andwhy he/sheconsidersthemoptimal.Theinterviewisrepeatedineachstepofthework.
Chapter3SettingUpaVTCourse
78
Foragoodinterview,itisimportanttoposequestionsinarelaxedwayafterfreezingthefootage.Itisalsorecommendedtofilmtheinterviewaswell.Thisenablestheinterviewertoconcentrateinthequestionand
answersessionswithoutbeingdistractedbyothernecessitiessuchastakingnotes.Thecontentsoftheinterviewincludesuchsubjectsas“Posturevariationsduringthework”,“Worker’sperspective
duringthework”,“Handandfingermovementsforhandlingtools”and“Consciousnessduringthework”.
(4)Reviewtheinterviewfootageandfillinthejobbreakdownsheet.
Table 3-18 Job Breakdown Sheet Job name: Mowing underbrush
Operationstep Operationprocedure Summary
Wearprotectivegear
Checksonworkclothes
Checkbuttonsofcollarandsleeves(preventionofgrassenteringinside)Putheminsidethetrousers,checktrouserbelt(Loosebeltcausesgradualdraggingofcloth,loweringworkefficiency).
Checksonworkboots
Checkifthereareanyholes,traceofcracks(Ruptureduringworkcancauseinjury.Loweringofworkefficiency)PuthemoftrousersinsidethebootstopreventfloppymovementsLaceupbootstringstopreventgrassfromentering
Wearingafaceguard Coverdowntothechin(preventbeinghitbyflyingpebbles)
WearingglovesCheckifthereareanypinholesGlovesshouldbeputonlast(Itisdifficulttoconductworkwithgloves)
Startengine
Checkonfuel Makesurethefueltankisfilled(Itdoesn’tstartifempty)
Checkonthepowerswitch(ON) Turnontheswitch(Itdoesn’tstartifitisinOFFposition)
FuelpumpmovementPressthebuttonseveraltimes(5timesorso)Untilbubblesdisappear(Itdoesn’tstartifthecarburetorisemptyoffuel)
ChokeoperationClosethechokeiftheengineiscooleddownOpenthechokeifengineiswarmedupCheckthechokeiftheenginedoesn’tstartbypressingstarter
Accelerator all closedToomuchgasolineflowsifitisopened(Iftheplugiswettedbygasoline,nospark;enginewon’tstart)............
Starteroperation ........................
Acceleratoroperation ........................
(5)Foreachsteplistedin thejobbreakdownsheet,estimatethetimerequiredto instruct the item.Plantheinstructioncontenttomeetthetimeavailableforthetraining.
Example:Incaseofonehourtrainingcourse,thefirst2stepsinthebreakdownsheetabove(fromwearingprotectivegeartoenginestart)willbeestimatedwithintheonehourinterval,theinstructorthenschedulesthelessonasfollows.
3.4DesignoftheVTCourse2
79
Table 3-19 Organization of a One-Hour Lesson
Lessontopic Wearingprotectivegearandstartingengine
Attainmentobjectives 1.Capableofselectingandwearingclothesandprotectivegearformowingunderbrush2.Capableofstarting/stoppingofthebushcuttersafely
Trainingitems
1-1 Dangersinherentintheworkplace1-2 Typesofclothesandfootgear,andrequiredcharacteristics1-3 Howtoweartheclothesandfootgear(button,sleeve,hem,…)1-4 Howtowearprotectivegear(facecover,…)1-5 Howtocheckthesafetyoftheirclothes,footgear,andprotectivegear2-1 Startingthebushcutter(startingprocedures,chokeandacceleratoradjustment)2-2 ......
Traininghour 60minutes
(6)DevelopmentoflessonplanandtrainingmaterialsAsdescribedabove,thetrainingcontentsaredeterminedfromtheknowledgegainedthroughfieldworkobservations.Then,analysisismadeonthesetrainingcontentstodevelopalessonplanandtrainingmaterials.
Chapter3SettingUpaVTCourse
80
3�5 Development of Training Evaluation
3�5�1 Training evaluationTrainingevaluationmentionedherereferstocheckingofwhethertraineeshavelearnedthecontenttaughtinthe
lessons.Forthis,manypeoplemayhaveageneralimageofwrittenexaminationsatimportantpointsofthelesson.However,trainingevaluationisfocusedonskillacquisitionlevelexpressedas“capableof…”inattainmentobjectives.Forexample,theobservationoftrainee’sperformanceortheconfirmationoftrainee’sunderstandinglevelarealsoevaluation.
Becausetrainingevaluationcoverstheaspectsrelatedtoattainmentobjectivesandtrainingitems,itisnecessarytoexaminetheminmoredetail.Whendevelopingaclassplan,evaluationcriteriaarethefocuspointsofwhattoteach.Thereforebyconsideringwhattoteachtohelptraineespassthetest,theVTinstructorcanmakeiteasiertodesignaclassplantoreachtheattainmentobjectives.
Thefollowingisthedevelopingmethodoftrainingevaluationexcludingtrainingassignments.Trainingassignmentswillbedescribedin“3.6DevelopmentofTrainingAssignments/Materials”.
3�5�2 Flow and types of training evaluationMajorstepsoftrainingevaluationareimplementedintheprocedureof“measuring”,“comparingwiththestandard”,
“decidingthevalue”andthen“improving”asshownbelow:Step1Measuring→measurethestateofthetraineesStep2Comparingwiththestandard→lookatthedifferencebetweenthemeasurementresultandthestandardStep3Decidingthevalue→makejudgmentofsuccessorfailureStep4Improving→Analyzethemeasurementresultandassisttraineessothattheycansucceed
ImprovethelessontoincreasethepassratioItisnotonlytraineeswhofailedtheexamthataretobe“improved”.Ifthepassratioislow,theremustbesome
problemsinthelesson.Whatistobeimprovedhereistheclassplan.Evenifalltraineessucceeded,improvementmaybenecessarytoshortenthetraininghourstopasstheexam.
Here,focusontothethirdandfourthsteps.“Decidingthevalue”and“Improving”aredifferentevaluationpurposes.Thepurposeofdecidingthevalueistoverifythetrainees’abilityfortheirbenefit,morespecifically,toshowtheirprospectiveemployersorcurrentworkplacethattheyhavereachedtheattainmentobjectivesothattheycanusetheabilityfortheirjob.Ontheotherhand,thepurposeof“Improving”istoobtainnecessaryinformationforVTinstructorstoimprovetheirlessonprocedure,morespecifically,toidentifywhattoimproveinordertoshortenthepathtosuccessfortrainees.
3�5�3 Four performance attributes of training evaluationWhendevelopingtrainingevaluationmethod,itisnecessarytoexaminethefollowingfourperformanceattributes:
● Adequacy:ensurecorrectevaluationofwhatshouldbeevaluated ● Objectivity:evaluationbyanyoneproducethesameresults ● Reliability:methodalwaysproducethesameresults ● Economicefficiency:thecostoftheevaluationmethodwithinafeasiblerange
(1)AdequacyAdequacy is the measure of whether the evaluation method to be developed can check the attainment of the
attainmentobjectives/trainingitemscorrectly.Forexample,adequacymaybeverylowifworkinghoursaremeasuredforanattainmentobjectiveconcerningtheaccuracyoffinishing.Ifyoudecidetheevaluationmethodeasily,itislikelytohavelowadequacy.Itisameasurethatshouldbecarefullyexamined.
Itisadvisedtolookattheevaluationscopeandmethodwhenexaminingadequacy.Theevaluationscopeisthescopeofmeasurementofthetrainees’condition.Itisimportanttonarrowdownthescopetothemattersnecessarytochecktheachievementofattainmentobjective/trainingitems1.Theevaluationmethodreferstothemethodtomeasuretheconditionofthetrainees.Asshownintheexampleabove,itiswrongtomeasureworkingspeedwhenaccuracyistobechecked.Here,
1Itisnotspecifiedherebutoneevaluationmethodmaybedevelopedformultipletrainingobjectives/items.Suchcasesneedspecialattentionbecausetheevaluationscopecoversmultipletrainingobjectives/items.
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whatistobecheckedisaccuracy.
(2)ObjectivityObjectivityisthemeasureofwhetherdifferentevaluators(VTinstructors)canreachthesameresult.Forexample,
evaluationthroughmultiple-choicequestionsisobjectivebecausethesameresultisobtainedregardlessofwhomarkstheanswers.Ontheotherhand,ratingofcarefulnessinapracticalskillstesthaslowobjectivitybecausetheresultislikelytodifferdependingonthemarker.
Objectivitygreatlydependsontheevaluationmethod.Therefore,examinetheevaluationmethodwithafocusonhowtoenhanceobjectivity.Whenratingcarefulnessofworking,youcanenhanceobjectivitybydefiningtheratingstandardusingachecklistofevaluationitems.
(3)ReliabilityReliabilityisameasuretoseewhethertheevaluationresultsoftraineeswhoareatthesameabilitylevel,arealways
the same.Supposetherearetwotraineeswhohavethesameability.Measuredwithahighlyreliableevaluationmethod,they
areexpectedtohavethesameresult.Inactuality,theresultsmaydifferslightlyduetotheinfluenceoftheenvironment/conditions.However, thedifferencemustbeverysmall. If thedifference is large,evaluation ismore influencedby theenvironment/conditionsthanbythetrainees’abilityandtheirabilityisnotevaluatedcorrectly.
Forthisreason,itisnecessarytodevisewaystoavoidtheinfluenceoftheenvironment/conditionswhendevelopinganevaluationmethod.
(4)EconomicefficiencyEconomicefficiencyisthemeasuretoseethelevelofthecostofmaterialsusedfortheevaluationmethod,labor
hoursforpreparation,personnelandtimeforevaluation,etc.Lowcostmakesimplementationeasy,butgenerally,superiorevaluationmethodsinvolvehighercost.
Ifthecostisatthelevelthatenablespromptimplementation,thereisnoneedtochangetheevaluationmethod.Ifthecostistoohightoimplement,thereisaneedtochangethemethod.Thedecisionisdifficultwhenthemethodisfeasiblebutthecostisconsiderablyhigh.Insuchacase,adecisionshouldbemadeconsideringthebalancewithotherfunctions.
(5)BalanceofthefourfunctionsItisdifficulttodevelopanevaluationmethodthatsatisfiesallofthefourfunctions.ParticularlyinVTwheremostly
skillsaremeasured,adequacyandobjectivity/reliabilityareinatrade-offrelationship.Forexample,whenevaluatingtheattainmentofanattainmentobjective,“capableof…”concerningacertainskill,a
multiplechoicetestontheworksequencemayhaveveryhighobjectivitybutextremelylowadequacy.Ontheotherhand,whenimplementingapracticalskillstesttoimproveadequacy,objectivitycouldbecomelowdependingontheevaluationmethod.
The closer the practical skills test is to the actual environment/conditions, themore adequate the test becomes.However,itsreliabilitywillbecomelowerduetothedifficultyinensuringthesameconditionsandenvironmentforeverytrainee.Inanextremecase,theresultsdependontheenvironment/conditionsoftheimplementationandonlytraineeswhoaretestedundertherightconditionswillsucceed.
Economic efficiency is also in a trade-off relationshipwith adequacy, objectivity and reliability.Themore youtrytoimproveadequacy,theclosertotheactualworkplacetheenvironment/conditionstobepreparedbecomes,butthiswillincreasethecostofpreparation.Similarly,themoreyoutrytoimprovetheevaluationmethodtoenhanceobjectivity,thehigherthecostofpreparationbecomes.Reproductionofthesameenvironment/conditionstoenhancereliabilityalsoincreasesthecost.
Therefore, it is necessary to examine the four functions and balance themwithin the range that convinces theconcernedpersonnelwhoneedtheevaluationresults.Adequacyisthemostimportantwhencreatingabalance,becauseevaluationresultsarenotcredibleunlesstheadequacyisaboveacertainlevel.
Thebalancevariesdependingonthepurposeoftheevaluation.Whendecidingthevalueoftrainees’ability,itisnecessarytoensurehighobjectivityandreliability.Ifthepurposeistoobtaininformationnecessarytoimprovethelesson,ahighlyobjectiveevaluationmethodmayfailtoprovidedetailedinformation.Insuchacase,youmaydeliberatelyemploy
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anevaluationmethodwithlowobjectivity.
3�5�4 Relationship with the level evaluation“2.4.1FivelevelsofVTevaluation”provides“Table2-15LevelEvaluation”.Thelevelevaluationisapplicablealso
totrainingevaluationfortrainees.
Table 2-15 (reproduced from 2�4�1) Level Evaluation
Level1:Satisfactionevaluation Arethetraineessatisfiedwiththetraining?
Level2:Evaluationofattainmentlevel Havethetraineesachievedtheattainmentobjectivesetforthetraining?
Level3:Evaluationofutilization Havethetraineesputitintopracticeattheirworkplacewhattheylearnedinthetraining?
Level 4:Evaluationofproblemsolving Havethetraineessucceededintheproblem-solvingthatwasthetrainingpurpose?
Level5:Costperformance Doesthecostofthetrainingmatchtheresults?
However,trainingevaluationcancheckonlyuptoLevel2duringthetrainingduration,becauseLevel3ispossibleonlyaftercompletingthetrainingandLevels4and5areevaluatedbythenationalandlocalgovernments,companies,etc.whohavethetrainingneeds.Level1dependsontheleveloftraineesatisfaction.Itisnotabouttheabilityacquiredbythetrainees.
Hence,trainingevaluationtobeimplementedduringatrainingdurationmustbecapableofjudgingLevel2.
3�5�5 Timing of training evaluationTrainingevaluationisnotonlyimplementedjustbeforetheendoftrainingtocheckwhetherthetrainingobjectives
havebeenattained.Multipleminorevaluationsareimplementedinasingletrainingcourse/lesson.TrainingevaluationmethodsaredividedintermsoftimingasshowninTable3-20.Theindividualmethodsinthe
tablewillbedescribedlater(3.5.6Outlineofevaluationmethods).
Table 3-20 Timing and Methods of Training Evaluation
Timing Evaluationmethod Purpose
Multipletimesduringalesson
OralquestionWalkingaroundtheclass
Tochecktheprocedureasplannedorthetraineesneedadditionaltraining
Atjuncturesthroughouttraining
WrittentestPracticalskillstest
Tocheckthelearningstatusandconsidertheneedforadditionaltrainingitems
Beforethetraining WrittentestPracticalskillstestTrainingassignment
Tocheckwhetherapplicantsareequippedwiththeabilitynecessarytoparticipateinthetraining
Afterthetraining Tocertifythatthetraineeshavemasteredthetrainingcontent
The evaluation, “Multiple times during a lesson” is performed at the breakpoints of training items or duringpracticeinordertocheckwhetheryoucanproceedaccordingtoyourclassplan.Thecostofpreparationforthistrainingevaluationislowandadjustmentofthetrainingimplementationplaniseasy.Forthisreason,ithasanadvantageofflexibleimplementationoftrainingevaluationinaccordancewiththeprogressandconditionsofthelesson.Takingonlyseveralseconds toseveralminutes, itdoesnot requireallocationofdedicated timeandcanbeperformedcasuallymany timesduringlessonwithlittleburdenonthetrainees.
The evaluation, “At junctures throughout training” is performed covering the content of multiple attainmentobjectivesandtrainingitems.Therefore,itisimplementedatthesuitablepointstosummarizethetrainingcontent.Withabroaderrangeofevaluation,itinvolveshighercostforpreparationandrequiresallocationoftimeforimplementation.Inaddition,thetraineesmayneedtimeforpracticingdependingontheevaluationcontent.Therefore,itcanbeperformedonlyseveraltimesduringtheVTcourse.However,ithasanadvantageofmotivatingtraineestolearnandprovidingVTinstructorswithopportunitytoconsiderhowtoimprovethetraining.
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Theevaluation, “Before the training” isperformed tocheckwhether traineesareequippedwithknowledgeandskillstoparticipateinthetraining.Itincludesscreeningtestsforenrollmentinthecourseandclassplacementtests.Theevaluation,“Afterthetraining”isperformedtocertifythatthetraineeshavemasteredthetrainingcontentandcanuseitonthejob.InJapan’spublicVT,tradeskillverificationmentionedin“1.3.3(5)Tradeskillverification”isimplemented.Becausebothinvolveconsiderablecost,eachofthemcanbeimplementedonlyonceorso.Therefore,theirdevelopmentrequiresamplestudy.
3�5�6 Outline of evaluation methodsEvaluationmethodsaredividedbroadlyintothefollowing:
● Oralquestions ● Walkingaroundtheclass ● Writtentest ● Practicalskillstest ● TrainingassignmentThis section describes themethods excluding training assignment, which is described in “3.6 Development of
trainingassignment/trainingmaterials”.
(1)OralquestionsOralquestionsrefertothemethodofaskingtraineesquestionsduringlesson.Thisway,youcanmeasurethedegree
ofunderstandingofwhatyouhavetaughtonthespotandknowwhethertoproceedasplannedortoprovideadditionalinstruction,whichenablespromptdecisionsonthedevelopmentofthelesson.Forthispurpose,itisnecessarytodecidewhattoaskwhenmakingaclassplan.
Oralquestionshaveanotheradvantageofmakingthelessonlivelybyadequatelymixingquestionsintoone-wayexplanationsoftenconductedbyVTinstructors.
(2)WalkingaroundtheclassThisisthemethodforVTinstructorstoevaluatethelearningstatusoftraineesbywalkingaroundtheirdesksduring
thelessontoobservehowtheyarelearning.Themethodisusedwhentraineesarecarryingoutgroupworkorpracticeaswellasduringtheorytraining.TheevaluationmethodispracticedbyVTinstructorsonadailybasisinJapan.
ThemethodenablestheVTinstructortoknowwhetherthetraineesareinvolvedinthelessonandtowhatextenttheyunderstandthelesson.VTinstructorsareexpectedtopromptlyanalyzetheobservationresultsandimprovetheteachingmethodonthespot.
Whenwalkingaroundtheclass,theVTinstructorisexpectedtocheckwhether ● thetraineesunderstandwhatistaught, ● thereisnoseriousmistakeintheworkprocedure, ● theyareworkingwithacceptanceoftheworkprocedure, ● theyarecooperatingwiththeirteammatesindoingthework,and ● theworkisprogressingattheplannedspeed.If conditions are different fromwhat is expected, promptly provide additional instruction. In this process, it is
importanttopromptlyfindoutwhetheraproblemoccurredonlyforthetraineeinfrontofyouorifitmayoccurforothertrainees.Ifthisisaproblemonlyforthetraineeinfrontofyou,provideadditionalinstructiontothetraineealone.However,iftheproblemmayoccuralsoforothertrainees,giveadditionalinstructiontotheentireclass.
Because an error in this decision could greatly throw off the training schedule, it is important tomake carefuljudgmentofthewholesituationbyaskingtraineestoraisetheirhandsiftheyareinasimilarsituation.
Walkingaroundtheclasshastheadvantageofeasilyimprovingthelessoninadditiontopromptadditionalinstruction.Forexample,ifthereisneedforadditionalinstructionfortheentireclass,youcanalteryourclassplanandmake
additionstotheplannedexplanationsbeforebeginningwork.Ifthepaceofthelessonisslowerthanplanned,findoutthecausewhilewalkingaroundtheclassandimprovetheclassplan.
Mostimprovementsfoundduringawalkaroundtheclassaresmallinstructionpointsthatwerenotnoticedwhen
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developingthelessonplan.Acollectionofalargenumberofsuchsmallpointswillformknow-howforinstructionthatwillhaveabigimpactonlessondevelopment.Thus,walkingaroundtheclassisthefirststepfordiscoveringyourownknowhowforinstruction.
(3)WrittentestIn this test, traineeswrite their answers to testquestionsonpaper.The tests are implemented tocheckwhether
theyhaveacquiredcertainknowledge.RecentlywiththedevelopmentofIT,answerscanbeenteredwithoutusingpaper.Questionsmaybepresentedinvariouswaysincludingwrittensentences,oralpresentationandmovingimages,butwrittensentences are used inmost cases.Here, however,wewill describe the casewhere both presentation of questions andansweringaremadeonpaper.
Typesofwrittentestarebroadlydividedinto: ● Objectivetestmethodsand ● Subjectivetestmethod
①ObjectivetestmethodsInobjectivetestmethods,examineeswriteadequatetechnicaltermsintheanswersectionorchoosecorrectanswers
fromthegivenoptions.Thetestishighlyobjectivebecausetheevaluationresultswillbethesameregardlessofthemarkers.However,thesetestsareunsuitedforevaluationoftrainees’appliedskills.
Advantagesofobjectivetestmethodsincludingthoseintroducedaboveare: ● highlevelofobjectivity,becausetheresultsarethesameregardlessofthemarkers, ● lowcostofscoringbecausethescoringprocessiseasy, ● evaluationresultsarenotinfluencedbythetrainees’skillinwritingsentences,and ● easystatisticalprocedurefortheevaluationresults. Theirdisadvantagesare:
● suitableforevaluationofknowledgeacquisitionbutnotforevaluationofappliedskills, ● necessarytopreparealargenumberofquestions, ● necessarytoprepareaccurateandunambiguousquestions,and ● examineesmaychoosethecorrectanswerjustbychance.Itisimportanttopreparetestsinlightoftheabove.Beforewarnedthatobjectivetestmethodsmaynotbeadequate
forsomepurposesofevaluation.Objectivetestmethodsarealsodividedintothereproductionmethodandtherecognitionmethod.Inthereproduction
method,traineesanswerquestionswhilerecalling(reproducing)theirmemory.Fill-in-the-blankquestionisanexample.Inarecognitionquestion,traineesanswerquestionswhilechecking(recognizing)whetheroptionsarecorrect.True-Falsequestionsareanexampleofthistype.
Belowareexamplesofreproduction-typeandrecognition-typequestions.
[Reproductiontype--completion]
Completethefollowingsentencebywritingthemostappropriatewordsin().
1amperemeansflowingof1()persecondof().
[Reproductiontype--enumeration]
Givethecolorsofthefive-ringOlympicemblem.(1)(2)(3)(4)(5)
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Rearrangethefollowingplanetsintheorderoftheirclosenesstothesun.Mars,Mercury,Jupiter,Venus,Saturn,Earth,UranusandNeptune
[Reproductiontype--calculation]
Calculatethetimenecessarytotransfer100Mbytesofdataatatransmissionrateof1GbpsthroughaLANwithatransmissionefficiencyof25%.
[Recognitionmethod—True-Falsequestion]
Writeacirclein()foracorrectdescriptionaboutcommonkeyboards.Writeanx-markin()foranincorrectdescription.
1)ThekeyboardlayoutiscalledtheASCIIlayout. ()2)Upper/lowercasesaredesignatedusingtheShiftkey. ()3)The“F”oftheF1key,etc.isanabbreviationof“Function”. ()
[Recognitionmethod—choosingonemethod]
Circlethecorrectanswersamongthefollowingdescriptionsofspecificationsandestimationsinconstructionandequipmentinstallationworks.
1)Thepriorityorderofspecificationsiscommonspecificationandspecialspecification.2)Specialspecificationspecifiesgeneralmatters,equipmentusedandconstruction.3)Designdocumentsrefertodrawingsandspecifications.4)Directconstructioncostsincludetransportcosts,equipmentcosts,constructioncostsandsubcontract
costs.5)Commonconstructioncostsincludetemporaryconstructioncosts,fieldexpensesandgeneral
administrativeexpenses.
(Source:Choosing onemethod [Example 1] on P. 172 of the 10th revised edition of “Theory and Practice ofVocational
Training”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialResearchCenter)
[Recognitionmethod—combination]
Connectmetricprefixestotheadequatenumberswithlinestomakecorrectcombinations.1)G (a)1012
2)k (b)109
3)m (c)106
4)M (d)103
5)n (e)10-3
6)p (f)10-6
7)T (g)10-9
8)μ (h)10-12
[Recognitionmethod—supplementation]
Choosethetermstofitinto amongAtoFbelow.
TheInternetissaidtooriginatefrom developedundertheleadershipoftheDepartmentofDefenseoftheUnitedStates.Thiswastheworld’sfirstcommunicationnetworkusing .
Later,theInternetwasformedthroughtheinterconnectionofnetworksusingthe technology.Numberscalled areassignedtoequipmentconnectedtotheInternet.Becausethesenumbersaredifficulttomemorizeforhumans,theyareconvertedtonames(combinationofhostnameanddomainname)usinga server.
ThemostcommonlyusedInternetserviceiswebpagebrowsing,whichisrealizedusingsoftwarecalleda.Otherservicesincludeemailandvoice/moviestreamingdelivery.
A)ARPANETB)IPaddressC)InternetprotocolD)DNSE)packetF)browser
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[Recognitionmethod—Illustration]
AnswertheoutputpinnumbersinthelogicICofthefollowingANDcircuit.
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[Recognition method—Illustration]
②Subjective test method
A subjective test method is a type of written test where trainees freely write their answers to
a given theme. Trainees are assigned to write an essay or their answers to questions such as
“explain XX” using their own words.
The advantage of the subjective test method is that it enables comprehensive evaluation of
the trainee’s ability to systematically express knowledge and the skill to apply the knowledge. Its
disadvantage is that marking takes time because markers need to read all of the sentences written
by each examinee using different expressions as their answers and the evaluation is easily
influenced by the marker’s subjective view. Another disadvantage is that, if a question was not
prepared carefully, the intention of the question could become ambiguous and the trainees could
give answers that were not expected.
Therefore, when using a subjective test method, prepare questions and an evaluation method
as follows to enable objective evaluation as far as possible:
Prepare question sentences that clearly show trainees the intention of the question
and the answer method and extent.
Prepare an ideal answer beforehand and define elements of marking and point
allocation.
(4) Practical skills test
Practical skills tests evaluate the level of skill acquisition by having trainees do the actual
work. The work of the practical skills test described here is a model focused on specific elements.
For example, in the case of a practical skills test of soldering, examinees solders elements on
substrates but it is not necessary that the substrates operate as circuits.
The following items are the focus of evaluation in a practical skills test:
Answer the output pin numbers in the logic IC of the following AND circuit.
②SubjectivetestmethodAsubjectivetestmethodisatypeofwrittentestwheretraineesfreelywritetheiranswerstoagiventheme.Trainees
areassignedtowriteanessayortheiranswerstoquestionssuchas“explainXX”usingtheirownwords.Theadvantageofthesubjectivetestmethodisthatitenablescomprehensiveevaluationofthetrainee’sabilityto
systematicallyexpressknowledgeandtheskilltoapplytheknowledge.Itsdisadvantageisthatmarkingtakestimebecausemarkersneedtoreadallofthesentenceswrittenbyeachexamineeusingdifferentexpressionsastheiranswersandtheevaluationiseasilyinfluencedbythemarker’ssubjectiveview.Anotherdisadvantageisthat,ifaquestionwasnotpreparedcarefully,theintentionofthequestioncouldbecomeambiguousandthetraineescouldgiveanswersthatwerenotexpected.
Therefore,whenusingasubjectivetestmethod,preparequestionsandanevaluationmethodasfollowstoenableobjectiveevaluationasfaraspossible:
● Preparequestionsentencesthatclearlyshowtraineestheintentionofthequestionandtheanswermethodandextent. ● Prepareanidealanswerbeforehandanddefineelementsofmarkingandpointallocation.
(4)PracticalskillstestPracticalskillstestsevaluatethelevelofskillacquisitionbyhavingtraineesdotheactualwork.Theworkofthe
practicalskillstestdescribedhereisamodelfocusedonspecificelements.Forexample,inthecaseofapracticalskillstestofsoldering,examineessolderselementsonsubstratesbutitisnotnecessarythatthesubstratesoperateascircuits.
Thefollowingitemsarethefocusofevaluationinapracticalskillstest: ● Workingresult ● Workingprocedure ● Workingattitude ● WorkingtimeFor“Workingresult,” thequalityof thesubmittedproducts isevaluated.For“Workingprocedure”,whether the
procedureisfollowed,rationality,efficiencyandsafetyareevaluated.For“Workingattitude”,theattitudetowardsafety,theimprovementofquality,andtheworkefficiencyareevaluated.For“Workingtime”,thetimetakentocompletetheproductisevaluated.Sometimesthetimetakenforeachprocessorhowmanyproductstheexamineecanproduceinagivenamountoftimearealsoevaluated.
Apracticalskillstestisdevelopedbythefollowingprocedure:①Defineskillitemsandevaluationcontentandconsiderevaluationmethods.②Definetheassignmentandpreparenecessarydrawingsandblueprints.③Estimatematerialsnecessaryforimplementationoftheassignmentanddecidethestandardandnumberofmachines,instrumentsandtools.
④Definetheinstructionandprecautionsnecessaryfortheassignmentwork.⑤Decidethestandardfortheevaluation.
Ifyoudevelopapracticalskillstestplanjustasapaperplan,youarelikelytooverlooksomething.Therefore,itisimportantforVTinstructorstocheckthetestbycarryingouttheactualworkthemselves.
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Figure3-7isanexampleofapracticalskillstest.
Cutoutthewhitefiguresprintedonthethreecardboardpiecesbelow.
[Precautions]・Tolerancefromtheedgeoftheprintedfigureshouldbewithin±1mm.・Theallottedworkingtimeis30minutes.Pointsaredeductedifthetimeisexceeded.・Whenonehourhaspassed,stopworkingandsubmittheworkasitis.
Figure 3-7 Example of a Practical Skills Test
Thispracticalskillstestevaluatestheachievementoftheattainmentobjective,“capableofchoosingtherighttoolsand cutting out designated figureswithin a standard time frame”. For this purpose, the results aremarked out of 100pointsintotalforthreeitems:accuracy,workingtimeandworkattitude.Therelationshipsamongtheattainmentobjective,markingandevaluationcriteriaareasfollows:
● Rightselectionoftools→workattitude/accuracy:evaluationofworkingprocedureandattitude ● Designatedfigures→accuracy:evaluationofproducts ● Withinastandardtimeframe→workingtime:evaluationofworkingtimeMorepointsareallocatedtoimportantitemsbasedontherelativeweightoftheattainmentobjectiveandproduct
quality.Becauseitisessentialthatexamineefinishtheworkaccuratelyasshownwiththefiguresandcompleteitontime,morepointsareallocatedtoaccuracyandworkingtime.
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Working result
Working procedure
Working attitude
Working time
For “Working result,” the quality of the submitted products is evaluated. For “Working
procedure”, whether the procedure is followed, rationality, efficiency and safety are evaluated. For
“Working attitude”, the attitude toward safety, the improvement of quality, and the work efficiency
are evaluated. For “Working time”, the time taken to complete the product is evaluated. Sometimes
the time taken for each process or how many products the examinee can produce in a given amount
of time are also evaluated.
A practical skills test is developed by the following procedure: ①Define skill items and evaluation content and consider evaluation methods.
②Define the assignment and prepare necessary drawings and blueprints.
③Estimate materials necessary for implementation of the assignment and decide the
standard and number of machines, instruments and tools. ④Define the instruction and precautions necessary for the assignment work.
⑤Decide the standard for the evaluation.
If you develop a practical skills test plan just as a paper plan, you are likely to overlook
something. Therefore, it is important for VT instructors to check the test by carrying out the actual
work themselves.
Figure 3-7 is an example of a practical skills test.
Cut out the white figures printed on the three cardboard pieces below.
[Precautions] ・Tolerance from the edge of the printed figure should be within±1mm.
・The allotted working time is 30 minutes. Points are deducted if the time is
exceeded. ・When one hour has passed, stop working and submit the work as it is.
Figure 3-7 An Example of a Practical Skills Test
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3�6 Development of Training Assignments/Materials
3�6�1 Training assignmentAtrainingassignmentisakindoftrainingmaterialthatshowspracticingmethodsinwritinganddrawingssothat
trainees canpractice elementsof jobs,works and skills required in theworkplace.Generally, training assignments arepreparedbybreakingdownajob,orworktobedoneintheworkplaceintoworkandskillelementstoenablepracticingofindividualelements.Asystemofassignmentsisbuilttoenablepracticeofcombinationsofelementsafterpracticingthemindividuallyinordertomoveeventuallytowardscomprehensivepracticeofallelements.
Inrecentyears,however,therehasbeenanincreaseintrainingassignmentsdesignedtosimulateanenvironmentclosertoactualworkingconditions,namelythosethatrequiresimultaneoususeofvariousworkandskillelementsfortheircomprehensivepractice.Inthissection,thetraditionalassignmenttypeandthelatterproblemsolvingassignmenttypeareexplainedseparately.
(1)BasicdesignconceptoftraditionalassignmentsTraditional training assignments include elementary and comprehensive assignments. The working content of
elementaryassignmentsisadjustedforthepracticeofelementaryskills.Here,adjustmentmeanssettingassignmentsthatareconvenientforlearning.Trainingassignmentsarenotnecessarilyworkscarriedoutinanactualjob.Itisoftennecessarytoadjustthemtofacilitatepracticing.
Comprehensiveassignments arebasedonworks similar to those carriedout in an actualworkplaceandcanbecompletedbyusingacombinationofmanyskillelements.
Traditionalassignmentsareoftendesignedtopracticeelementaryskillsthroughmultipleelementaryassignmentsand,afterlearningtheindividualelementaryskills,totacklecomprehensiveassignmentssoastousemultipleelementaryskillsasneededinrealisticsituations.
Forexample,theabilityelementstorideabicyclesafelyinactualtrafficmayhavethefollowingstructure:
Figure 3-8 Structure of the Ability Elements to Ride a Bicycle
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For example, the ability elements to ride a bicycle safely in actual traffic may have the
following structure:
Figure 3-8 Structure of the Ability Elements to Ride a Bicycle
Capable of riding a bicycle in traffic (on
open roads)
1 Capable of riding in a
comfortable position
2 Capable of riding operation
3 Capable of riding observing traffic
regulations
4.1 Capable of riding according to
the traffic conditions
3.5 Capable of observing the regulations
concerning signals
3.1 Capable of observing the
regulations for straight roads
3.2 Capable of observing the regulations
concerning transit division
3.3 Capable of observing the regulations concerning
intersections
3.4 Capable of observing the regulations
concerning traffic signs
4.1.1 Capable of determining how to
ride according to the relationship
with vehicles
4.1.2 Capable of determining how to
ride according to the relationship with pedestrians
4.1.1.1 Capable of determining how to
ride predicting vehicles’ view of
the bicycle
4.1.1.2 Capable of determining how to ride based on the
width and turning radius difference of
vehicles
1.1 Capable of determining
whether riding positions are
comfortable or not
1.2 Capable of checking and
adjusting bicycles
1.2.2 Capable of adjusting the saddle height
1.2.1 Capable of adjusting the
handlebar height
2.1 Capable of riding straight in accordance with
the speed
2.3 Capable of going around a
curve stably
2.4 Capable of riding stably up and down hills
4.2.1 Capable of predicting instability
4.2.2 Capable of recovering stability
2.2 Capable of adjusting speed
4 Capable of riding without causing an
accident
4.3 Capable of explaining typical
accident cases
4.2 Capable of riding according to
the road surface conditions (water, sand, grids, steel
plate, tile)
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89
Forinstructionoftrainingonthebicycleridingabilitythathasthestructureabove,trainingassignmentsmaybeorganizedasfollows:
Figure 3-9 Example of the Structure of Training Assignments for Instruction of Bicycle Riding
Table 3-21 System of Training Assignments for Instruction of Bicycle Riding
Assignment1 Assignment2 Assignment3
Assignmentname
Bicycleoperation1(ridingposition)
Bicycleoperation2(lineartravelingandstopping)
Bicycleoperation3(curvesanduphill)
Attainmentobjectives
1 Capableofridinginacomfortableposition
1.1 Capableofdeterminingwhetherridingpositionsarecomfortableornot
1.2 Capableofcheckingandadjustingbicycles
1.2.1 Capableofadjustingthehandlebarheight
1.2.2 Capableofadjustingthesaddleheight
1 Capableofridingoperation
2.1 Capableofridingstraightinaccordancewiththespeed
2.2 Capableofadjustingspeed
2.3 Capableofgoingarounda curve stably
2.4 Capableofridingstablyupanddownhills
Assignmentcontent
Experiencethechangeineasinessofpedalingcausedbyadjustingthehandlebarandsaddleheightsinordertosetthestandardofeasiness.Practicehandlebarandsaddleadjustmenttomakeadjustmentstofityourphysique.
Practiceridingstraightonastraightroadandfreelyincreaseor decrease speed.
Practiceridingstablyaroundcurves,uphillanddownhill.
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For instruction of training on the bicycle riding ability that has the structure above, training
assignments may be organized as follows:
Figure 3-9 Example of the Structure of Training Assignments for Instruction of Bicycle Riding
Capable of riding a bicycle in traffic (on
open roads)
1 Capable of riding in a
comfortable position
2 Capable of riding operation
3 Capable of riding observing traffic
regulations
4.1 Capable of riding according to
the traffic conditions
3.1 Capable of observing the
regulations for straight roads
3.2 Capable of observing the regulations
concerning transit division
4.1.2 Capable of determining how to
ride according to the relationship with pedestrians
1.2 Capable of checking and
adjusting bicycles
2.1 Capable of riding straight in accordance with
the speed
1.2.1 Capable of adjusting the
handlebar height
4.2.1 Capable of predicting instability
4 Capable of riding without causing an
accident
4.3 Capable of explaining typical
accident cases
Assignment 8
Assignment 1
4.2 Capable of riding according to
the road surface conditions (water, sand, grids, steel
plate, tile) 2.2 Capable of
adjusting speed
3.3 Capable of observing the regulations concerning
intersections
1.2.2 Capable of adjusting the saddle height
2.3 Capable of going around a
curve stably 4.2.2 Capable of
recovering stability
Assignment 6
4.1.1.1 Capable of determining how to
ride predicting vehicles’ view of
the bicycle
4.1.1.2 Capable of determining how to
ride based on the width and turning radius difference of
vehicles
3.4 Capable of observing the regulations
concerning traffic signs
2.4 Capable of riding stably up and down hills
3.5 Capable of observing the regulations
concerning signals
Assignment 3 Assignment 7
Assignment 5
Assignment 9
4.1.1 Capable of determining how to
ride according to the relationship
with vehicles
1.1 Capable of determining
whether riding positions are
comfortable or not
Assignment 2
Assignment 4
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Assignment4 Assignment5 ComprehensiveAssignment1
Assignmentname
Regulations1(roadtravellingandtransitdivision)
Regulations2(intersection,trafficsignsandsignals) Ridingobservingregulations
Attainmentobjectives
3.1 Capableofobservingtheregulationsforstraightroads
3.2 Capableofobservingtheregulationsconcerningtransitdivision
3 Capableofridingobservingtrafficregulations
3.3 Capableofobservingtheregulationsconcerningintersections
3.4 Capableofobservingtheregulationsconcerningtrafficsigns
3.5 Capableofobservingtheregulationsconcerningsignals
1 Capableofridinginacomfortableposition
2 Capableofridingoperation
3 Capableofridingobservingtrafficregulations
Assignmentcontent
Practiceofridingaccordingtotheregulationsconcerningstraightroadsandtransitdivisiononamodelroadcutofffromtraffic.Notincludingintersectionsandroadswithobstaclesrequiringhigh-leveloperation.
Practiceofridingaccordingtotheregulationsconcerningintersections,trafficsignsandsignalsonamodelroadcutofffromtraffic.Latercarryoutcomprehensivepracticeincludingregulationsconcerningstraightroadsandtransitdivision.
Practiceofriding1)withacomfortableposition,2)correctoperationand3)observingregulationsonamodelroadcutofffromtraffic,whichisfollowedbyevaluation.
Assignment6 Assignment7 Assignment8
Assignmentname
Accidentprevention1(ridingwithoutaccidentsinvolvingpedestrians)
Accidentprevention2(ridingthatallowstheridertobeeasilybeseenbyothervehicles)
Accidentprevention3(ridingwhilegivingconsiderationtoothervehicle’scharacteristics)
Attainmentobjectives
4.1.2 Capableofdetermininghowtorideaccordingtotherelationshipwithpedestrians
4.3 Capableofexplainingtypicalaccidentcases
4.1.1.1Capableofdetermininghowtoridepredictingvehicles’viewofthebicycle
4.1 Capableofridingaccordingtothetrafficcondition
4.1.1 Capableofdetermininghowtorideaccordingtotherelationshipwithvehicles
4.1.1.2Capableofdetermininghowtoridebasedonthewidthandturningradiusdifferenceofvehicles
Assignmentcontent
Introductionoftypicalaccidentcasesfollowedbythepracticeofridingabicyclepredictingthemovementsofpedestriansonaroadusedbothbybicyclesandpedestrians.
Practiceofridingonacoursevisiblefordriverswhilekeepinganadequatedistancefromvehiclesonroadsofvariousshapes(straightroad,big/smallintersections,curves,stoppositionofatrafficsignalcrossing,etc.)predictinghowdriverswillseethebicycle.
Practiceofpredictionofhowvehiclesenterthecourseofthebicycledependingontheirwidthandturningradiusdifferenceandpracticeofridingbasedontheprediction.
3.6DevelopmentofTrainingAssignments/Materials
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Assignment9 ComprehensiveAssignment2 ComprehensiveAssignment3
Assignmentname
Bicycleoperation4(Howtoidentifydangerousroadsurfaces)
ComprehensiveAssignmentforaccidentprevention
ComprehensiveAssignmentforbicycleoperation
Attainmentobjectives
4 Capableofridingwithoutcausinganaccident
4.2 Capableofridingaccordingtotheroadsurfaceconditions(water,sand,grids,steelplate,tile)
4.2.1 Capableofpredictinginstability
4.2.2 Capableofrecoveringstability
4 Capableofridingwithoutcausinganaccident
Capableofridingabicycleintraffic
Assignmentcontent
Practicetopredictslipperyroadsurfaceandriskoflosingsteeringcontrol.Practicetoadjustspeedwithadequatebrakingforceandrespondtobrakelocking.
Prepareamodelroadthatiscutofffromtrafficandincludes1)pedestrians,2)automobilesand3)roadsurfaceconditionsinacompositemannerandassignpracticeofridingthatsuitseachsituation.
Prepareamodelroadfor:1)ridingobservingregulations2)trafficwithautomobilesandpedestrians,and3)roadsurfaceconditionsinactualtrafficandassignpracticeofriding.
“Assignments1to9”aboveareelementaryassignmentswhile“Comprehensiveassignments1to3”arecomprehensiveassignments. “Comprehensive assignment 1” requires simultaneoususeof all skills acquired in “Assignments 1 to 5”.“Comprehensiveassignment2”requiressimultaneoususeofallskillsacquiredin“Assignments6to9”.“Comprehensiveassignment3”isdesignedasrequiringsimultaneoususeofallskillsacquiredin“Assignments1to9”.
Whenplanningasystemofassignmentsusingtraditionalmethods,createalistofcontentstobelearnedbasedonthetargetanalysisandjobbreakdown,makeaplantoenablelearningoftheirelementaryskillsinorder,andthenlettraineestacklecomprehensiveassignmentswithacombinationofmultipleelementaryskillsinthelatterhalfofthetraining.
(2)ExampleofproblemsolvingassignmentInrecentyears,therehasbeenatypeoftrainingassignmentofhavingtraineessolveproblemsintheworkplaceso
thattheycanacquirenecessaryskillsthroughtheprocess.ThemethodiscalledPBL(ProblemBasedLearningorProjectBasedLearning).
Inthecaseofthebicycleridingtrainingabove,traineesarefirstgiven“Comprehensiveassignment3”toexperiencethefearofridingparalleltoanautomobile,thentheyworkat“Assignments7and8”forpreventionofaccidentsinvolvingautomobiles.Anothermethodis,withoutsettingassignmentswithexplicitlyelementaryworkssuchas“Assignments7and8”,tohavethetraineeswhothinkabouthowtheycanridesafelyparalleltoanautomobilewhiletheVTinstructorprovidesonlytheinformationaskedbythetrainees.ThismeansthatthereisPBLwithpredetermineditemstolearnandPBLwithoutsuchpredetermineditems.
InPBLwithpredetermineditemstolearn,relevantitemsandagroupofassignmentsaresetbeforehandbasedonatargetanalysis,etc.Contrarytotheorderofassignmentsoftheconventionalmethod,acomprehensiveassignmentisgivenfirst.Thismethodenableslearnerstoknowbeforehandtheactualsituationsinwhichtheycanusewhattheywilllearn.Becausetheyarenotcapableofdoingthetasknecessaryforthispurpose,theirmotivationtolearnwillbeenhanced.
PBLwithoutpredetermineditems to learn isagoodmethod to learnwhatyoudon’tknoworcan’tdonowandacquire theattitudeof active learning.On theotherhand, learnersmaysolve theactualproblems inahalf-bakedwayandfinish theassignmentwithoutacquiring theexpectedability.Therefore, it isnecessary toconsider thepurposeandconditionswhenintroducingPBLorproblemsolvingassignments.
3�6�2 Training materials(1)Typesoftrainingmaterials
Trainingmaterialscanberoughlyclassifiedintoteachingaids,texttypeandassignmentmaterials.
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TeachingaidsareusedtoassistoralexplanationbytheVTinstructorduringalesson.Theyincludeslides,imagesand movies displayed using a projector. Text type materials are printed matters describing the content of instructioncomprehensivelyandsystematically.Assignmentmaterialsdescribehow toproceedwithassignments thataregiven toacquirecertainskills.
Belowareexplanationsofeachtypeoftrainingmaterial.
(2)Teachingaids①Creatingteachingaids
Teachingaidsareusedtosupplementthingsthataredifficult tocommunicatethroughoralexplanationalone.Inrecentyears,theyaretypicallycreatedusingpresentationsoftwareonaPCbutyoucancreateeffectiveteachingaidsusingthefollowingaudiovisualaids.
Collectingmaterials Processing/editing Presentation
Handwriting,manualinputInformationontheWebVariousprintedmattersCamera,Scanner,Video
Camera
➡ Handwriting,manualprocessing
Copier,Printer,Computer➡ Wallmaps,charts
PrintedmattersTutorialmonitor
Projector
Figure 3-10 Audiovisual Aids Easily Available in Recent Years
Teachingaidshavefourfunctionsasshownbelow.Whenusingtheminalesson,makefulluseofthesefunctions.
②Functionsofteachingaidsa)Helpingunderstanding
Sometimesitmaybedifficultforthetraineestoimagineasituationbyjustlisteningtotheoralexplanation,howevertheymayunderstanditatoncebylookingatapictureorillustration.Forexample,youcanimagineeasilythatapersonwhodoesnotknowaboutaircraftwouldunderstandwhatanaircraftismorequicklybylookingatitsphotoorananimatedfilmratherthanbyhearinganoralexplanation.Thisway,teachingaidscanhelpthetraineeswithunderstanding.b)Bringingasenseofrealitytotheclassroom
Thebestwaytoexplainwhatanactualaircraftismaybetobringthetraineestoanairporttolookatanaircraft,hearthesounditemits,andwatchalargenumberofpassengersboardingtheaircraftandwatchingitfinallyflyintothesky.However,youcan’tgototheplaceactualthingsareeverytimeyouneedtoexplainsomething,becausethelessonhoursarelimited.Picturesandanimatedfilmscansimulatewhatyouwantthemtofeelatanactualplace.c)Motivation
Showingunfamiliarthingsandinterestingmotionsusingaprojectorormonitorisusefultomotivatetrainees.d)Assistinglessonprocedure
ArrangingteachingaidsintheorderofexplanationorpreparingspaceintheteachingaidsforQ&Awithtraineesmayhelplessonprocedures.
③Considerationwhencreatingandusingteachingaidsa)Clearpositioning
Itisnecessarytocheckwhethertheteachingaidsareclearlypositionedintheprocessofthetraining,areadequatetoexplainthecontentandpresentedinamannertoattractattentiontotheintendedpoints.Forexample,whenexplainingtheprincipleofaircraftflight,an“illustration”showingtheairflowsdifferingontheupsideanddownsideofamodelwingwillhelpunderstandingmorethanaphotoofanactualaircraftflyingoranactualaircraftwing.Itisnecessarytoidentifywhattobringtotheattentionofthetraineesandcreateteachingaidsthathelpthemtounderstand.b)Speedofpresentation
BecauseOHPsandotherprojectorscanquicklypresenta largeamountof information,youcanensureeffectiveuseoflimitedtime.However,itwilltakeconsiderabletimeifyoumaketraineesreadortranscribethem.Youhavetopay
3.6DevelopmentofTrainingAssignments/Materials
93
attentiontothenumberofwordsononepresentationpage.c)Clearlyspecifywhethertraineesneedtotakenotesornot
Traineesmaynotneedtotakenotesofthecontentsofteachingaidsdependingonthepurposeofthepresentation.Thus,itisnecessarytotellthemiftheyneedtotakenotesornot.d)Setting
Settheequipmenttoensuregoodvisibilityforalltraineesbypayingattentiontobrightness,lighting,outsidelight,obstaclesandpresentationsize,etc.e)Preparationofequipment
Troublessuchastheprojectorlightbulbgoingoutandfailuretoplaybackvideoswillposeamajorimpedimenttothetrainingprocedure.Ensuredailymaintenance,preparesparelightbulbsandcheckhowtouseequipment.
(3)Texttypematerials①Featuresoftexttypematerials
Texttypematerialsareprintedmattersdescribingknowledgeitemscomprehensivelyandsystematicallyintheorderrequiredbythecontent.ThisGAINisatypicaltexttypematerial.Booksonthemarketortextsspeciallyeditedorcreatedfor the trainingmaybeusedas text typematerials. Ineithercase, it isnecessary touse textsdescribing thenecessaryinformationforthetraining.
Ifbooksonthemarketdonotcompletelycoverthenecessaryinformation,thelackinginformationmaybeaddedasaseparatematerial.
Wheneditingorcreatingatexttypematerialforaspecifictrainingcourse,youcancarefullyselectthenecessaryinformationforthecontent.Forexample,atexttypematerialondrawingruledlineswithspreadsheetsoftwarecouldhavethefollowingtableofcontents:
X.DrawingruledlinesX.1 RelationshipbetweenlinesandcellsX.2 OutlineofhowtodrawruledlinesX.3 HowtoselectacellX.4 PositionofruledlinestotheselectedcellX.5 Typesofruledlines(style,thicknessandcolor)X.6 Procedureofcreatingacomplicatedtable(notdisplayingsomeruledlines)
Youcanaddanassignmentmaterialdescribedin“(4)Assignmentmaterial”toeachunitofatexttypematerial.Bycreatingatexttypematerialthisway,youcanuseonetextbookbothforexplanationandpracticeinaccordancewiththeprogressofthetraining.
Atexttypematerialwithassignmentmaterialscouldhavethefollowingtableofcontents:
X.DrawingruledlinesX.1 RelationshipbetweenlinesandcellsX.2 Outlineofhowtodrawruledlines AssignmentX1:HowtodrawsimpleruledlinesX.3 HowtoselectacellX.4 PositionofruledlinesinrelationtoaselectedcellX.5 Typesofruledlines(style,thicknessandcolor) AssignmentX2:PracticedrawingvariousruledlinesX.6 Procedureofcreatingacomplicatedtable(notdisplayingsomeruledlines) AssignmentX3:Practicecreatingcomplicatedtables
②HowtocreatetexttypematerialsText typematerials are printedmatters listing knowledge items based on a certain system similar to that of a
dictionary.Theyarenotsomethingyouwanttoreadfrombeginningtoend.Theyaremostlyusedforsearchesasneeded.Therefore,itisnecessarytodesigncontentsensuringeaseofsearch.Importantpointsforthisarecreatingatableof
contentsandstickingtoafixedstylefordescriptionofindividualitems.Asanexampleofstyle,text-typematerialonthespreadsheetsoftwareillustratedaboveisshownbelow.Thestyleofthismaterialistotitleallitemsinthesameway,describe
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theoutlineofeachitem,andplaceillustrationsontheleftandexplanationsontherightandgivehints,etc.
Textonspreadsheetsoftware
X.Drawingruledlines
X.1Relationshipbetweenlinesandcells
Thissectionexplainstherelationshipbetweencellsandruledlinesdrawnwithspreadsheetsoftware.
Lines of spreadsheet software aredrawn by selecting display or non-displayoflinesontheleft,right,topandbottom of the cell.
In (1) of the left table, lines on theleftandtopofthecellarenotdisplayedwhereaslinesonthebottomandrightaredisplayed(2).
Hint: Thekeytaskofdrawingruledlinesistoplanwhichcellstoselectandwhichofthelinessurroundingthecelltodisplaybasedonanimageofthetabletobecreated.
Figure 3-11 Example of Text-Type Material Style
(4)AssignmentmaterialsAssignmentmaterialsdescribehowtopracticetheassignmentsthataregiventoacquireskills.Trainingmaterials
explainingonlytheworkprocedureofacertainworkaretexttypematerials.Assignmentmaterialsdescribetheprocedureofthepracticetolearn.
Designtheassignmentcontentstoenablethepracticingnecessarytoachievetheattainmentobjectivesetforthelesson.Itisnotnecessarytogiveadetaileddescriptionoftheprocedureoftheworkprovidedinatextbook,etc.butrathertoclearlydemonstratetheprocedureofthepractice.
Figure3-12isanillustrationofanassignmentmaterial.
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this are creating a table of contents and sticking to a fixed style for description of individual items.
As an example of style, text-type material on the spreadsheet software illustrated above is shown
below. The style of this material is to title all items in the same way, describe the outline of each
item, and place illustrations on the left and explanations on the right and give hints, etc.
Text on spreadsheet software
X. Drawing ruled lines
X.1 Relationship between lines and cells
This section explains the relationship between cells and ruled lines drawn with
spreadsheet software.
Lines of spreadsheet
software are drawn by selecting
display or non-display of lines
on the left, right, top and
bottom of the cell.
In (1) of the left table, lines
on the left and top of the cell are
not displayed whereas lines on
the bottom and right are
displayed (2).
Hint: The key task of drawing ruled lines is to plan which cells to select and which of
the lines surrounding the cell to display based on an image of the table to be
created.
Figure 3-11 Example of Text-Type Material Style
(4) Assignment materials
Assignment materials describe how to practice the assignments that are given to acquire
skills. Training materials explaining only the work procedure of a certain work are text type
materials. Assignment materials describe the procedure of the practice to learn.
Design the assignment contents to enable the practicing necessary to achieve the attainment
objective set for the lesson. It is not necessary to give a detailed description of the procedure of the
work provided in a textbook, etc. but rather to clearly demonstrate the procedure of the practice.
Figure 3-12 is an illustration of an assignment material.
(1) Lines are not displayed (2) Lines are displayed
3.6DevelopmentofTrainingAssignments/Materials
95
Assignmentmaterialsforpracticeofspreadsheetsoftware
X.Drawingruledlines
AssignmentX2Practicedrawingvariousruledlines
Assignment1Drawruledlinesintheorderof(1),(2)and(3).OutlineoftheworkprocedureFirst,selectcellsB2toE5,thenselect“cellformat”“ruledline”byclickingtherightmousebuttontodrawtheruledlines.DrawruledlinesalsoincellsfromB8toE11andB14toE17inthisorder.
Assignment2Erase the ruled lines drawn inAssignment1.Then select the cells of (1), (2) and (3)simultaneously by draggingwhile pressingtheCTRLkeytodrawtheruledlines.
Assignment3First, erase the ruled lines drawn inAssignment2.Selectanyofthefourcornersoftherectangleandthenselect(1),(2)and(3) simultaneously todraw the ruled linesbyShiftkey+cellselection.
PointsofthepracticeRepeatpracticeuntilyoucanfreelyselectcellsforwhichtodrawruledlines.Becomecapableofselectingthestartandendcellpointsbyanyofmouseclick,mousedragorcursormovement.CombinesimultaneousselectionandrangeselectionusingtheCTRLandShiftkeys.
Figure 3-12 Example of an Assignment Material
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Assignment materials for practice of spreadsheet software
X. Drawing ruled lines
Assignment X2 Practice drawing various ruled lines
Assignment 1 Draw ruled lines in the order of (1), (2) and (3). Outline of the work procedureFirst, select cells B2 to E5, then select “cell format” “ruled line” by clicking the right mouse button to draw the ruled lines. Draw ruled lines also in cells from B8 to E11 and B14 to E17 in this order. Assignment 2 Erase the ruled lines drawn in Assignment 1. Then select the cells of (1), (2) and (3) simultaneously by dragging while pressing the CTRL key to draw the ruled lines. Assignment 3 First, erase the ruled lines drawn in Assignment 2. Select any of the four corners of the rectangle and then select (1), (2) and (3) simultaneously to draw the ruled lines by Shift key+cell selection.
Points of the practice Repeat practice until you can freely select cells for which to draw ruled lines. Become capable of selecting the start and end cell points by any of mouse click, mouse drag or cursor movement. Combine simultaneous selection and range selection using the CTRL and Shift keys.
Figure 3-12 Example of an Assignment Material
(1)
(2)
(3)
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3�7 Development of Class Plans
3�7�1 Class plansAclassplanisaplanonthecontentprovidedperunitoftime.Forexample,ifalessonrunsfor60minutesatatime,a
goaltobereachedinthese60minutesissetandtheinstructionmethodisplanned.2ThedevelopedclassplanissummarizedinthelessonplanasintroducedinTable1-8(See1.4.3Development).
Aclassplannotonlydecidesthelessoncontent,butshouldalsoconsidersuchpointsaswhetherthecontentfitsinthedesignatedtime,whetheritcanbeimplementedwiththefacility&equipmentandtrainingmaterialsprepared,whetherthetraineescanunderstandit,andwhetheritisconsistentwiththepurposeandobjectivesofthelesson.Thatis,theplannotonlyincludeslessonpreparationbutitalsohastheaspectofverificationbeforestartingthelesson.Thismeansthatcasesinwhichproblemsarenotnoticeduntilafterthelessonstartscanbereducedasmuchaspossible,andatthesametimetheefficiencyoftrainingcanberaised.
(1)SixitemsthatmakeuptheclassplanThemajorelementscomposingtheclassplanarethefollowingsix.
● Purposeofthelesson ● Attainmentobjectiveofthelesson ● Trainingitemofthelesson ● Readinessoftraineesandinformationonfacility&equipmentandtrainingmaterials ● Procedureofthelesson ● TraininghoursallocationinthelessonThelessonplanintroducedinTable1-8showstheabovesixitems,asshowninFigure3-13below.
2Althoughaclassplanfortheunitof60minutesisdecidedhereasanexample,youdonotneedtoalwaysdividetheplanbasedonthelessontime.Forinstance,ifyouneedthree60-minutelessonstoteachacertaintrainingitem,youprepareaclassplancombiningthethreelessonstogether.
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97
Figure 3-13 Six Items Shown in the Lesson Plan(Source:Preparedfromthesamplepractice lessonplanonp.121,Figure2-37,of the10threvisededitionof“Theoryand
PracticeofVocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialResearchCenter)
The“purposeofthelesson”partshouldincludethepurposeofimplementingthelesson.However,youshouldnotgivevaguepurposessuchas“becauseitisnecessaryforXXwork”or“becauseitisfrequentlyusedinXX”.Youshouldgivethespecificpurpose.Itisimportantthatthetraineesunderstandthepurpose,feeltheneedtotakethelesson,andareabletoimaginethemselvesutilizingtheskillstobelearnedattheirworkplace.Bydoingso,thepurposecanbeutilizedinthelessonasastrongmotivationforthetrainees.
The“attainmentobjectiveofthelesson”partshouldincludetheabilitytobeattainedaftertakingthelesson.Howtheattainmentobjectiveshouldbedescribedhereisexplainedindetailin“3.4.2Attainmentobjectivesandtrainingitems”,soitisnotrepeatedhere,butitisimportanttodescribetheattainmentobjectiveinawaysothatotherscanmeasurewhetherthetraineehasreachedtheattainmentobjectiveornot.
The“trainingitemofthelesson”partshouldincludeitemstobeinstructedsoastoachievetheattainmentobjectiveofthelesson.Thefurthersegmentedtrainingitemsareset,becausethetrainingitemsaretoobroadandgeneralatfirst.Thus,itispossiblethattraineesaretrainedonmultipletrainingitemstoreachthesingleattainmentobjectiveofthelesson.Itis
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Figure 3-13 Six Items Shown in the Lesson Plan (Source: Prepared from the sample practice lesson plan on p. 121, Figure 2-37, of the 10th revised edition of
“Theory and Practice of Vocational Training” edited by General Incorporated Foundation, the Vocational Training
Material Research Center)
The “purpose of the lesson” part should include the purpose of implementing the lesson.
However, you should not give vague purposes such as “because it is necessary for XX work” or
Practice Lesson Plan
1 Title Filing 2 Purpose Using each tool correctly results in efficient manufacturing of
high-quality products. The practice should be the basis for acquiring this skill.
3 Objective Capable of assembling and removing the file and hand grip. Capable of securely affixing the processed goods without damaging
them using a vice. Capable of implementing filing work in the right posture. Capable of judging filing performance. Capable of evaluating the filed workpiece. 4 Training item (i) Handling of the file, (ii) how to affix the processed goods, (iii)
posture of filing, (iv) good filing evaluation method, (v) evaluation of filed workpiece
5 Readiness Can implement 4S. Can use protective gear (eyeglasses, gloves, protective footwear).
6 Timing First week, the first lesson of Machine Processing Practice Course.
7 No. of Trainees 20 8 Place Machining workshop 9 Time required 6 hours 10 Training materials, etc. Training assignment No., vices, dolly blocks, files, hand
grips, brass bars (φ40×200mm)
Training stage Training items and the method of development Time
Introduction
Ask trainees in the situations in which manual filing is conducted in mold making, etc. Let them guess its handling range based on the kinds of material and hardness. Instruct them that they will refashion a round bar into a square bar in six hours. Tell them to use a file correctly because they can produce good products efficiently by correct use of tools.
3 min.
Presentation
Training assignment No. X (4) Fitting and detaching of file to and from its
grip - Match the size of the file to the size of the
grip Be careful not to let the file spring out when detaching it.
2 min.
Purpose of the lesson
Attainment objective of the lesson
Training item of the lesson
Readiness of trainees and
information on facilities &
equipment and training materials
Training hours allocation in the lesson
Procedure of the lesson
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alsopossiblethatthetraininghourforasingletrainingitemisabout5to10minutes.The “readiness of trainees and informationon facility& equipment and trainingmaterials” part should include
information necessary for implementing the lesson smoothly.Readiness refers to theminimum ability that the traineeshouldhaveinordertotakethelesson.Itisimportantthatthispointisclarified,becausetheclassplanispreparedonthepremisethatthecontentofreadinessdoesnotneedtobeinstructed.Therefore,ifthereareanytraineeswhodonotfulfillthereadiness,thelessoncannotbecarriedoutasscheduled.Atworst,thetraineesmaynotfinishanyoftheassignments.
The“procedureofthelesson”isthemostimportantitemoftheclassplan.ItincludeswhattheVTinstructorshouldinstructinasinglelesson.Itisimportanttodescribetheprocedurebyconsideringhowthetrainingitemsshoulddevelopinorderforthetraineestoreachtheattainmentobjectiveefficiently,andtrynottosimplylistupwhatshouldbedone.Thus,itisnecessarytoconsiderthetrainingcontentsaccordingtothemethodusedtocarryoutthelesson,theorderofinstructions,andthetypesofabilities.
(2)ConfirmationofthepreparationprocedureandconsistencyThedescriptionofthe“procedureofthelesson”usuallytakesupafewpages.Itisrecommendedthatitisprepared
inthefollowingprocedure.
Figure 3-14 Procedures for Preparing a Class Plan
Aclassplannotonlyrepresentsaplanforcarryingoutlessons,butalsohasanaspectofverificationbeforestartingthelesson.Thatisbecausetheclassplanispreparedbyconfirmingwhethertherewillbeanyproblemswiththeimplementationof thelesson.However, it is insufficient to justconfirmtheitemsyouareworkingwith; it isnecessarytoalsoconfirmcomprehensiveconsistency.IntheproceduresshowninFigure3-14,twotimesforconfirmingcomprehensiveconsistencyareset:confirmationofconsistency1and2.
Inthestageof“confirmationofconsistency1”,thecomprehensiveconsistencyisconfirmedforfouritems:namelythe“purposeofthelesson”,“attainmentobjectiveofthelesson”,“trainingitemofthelesson”and“readinessoftraineesandinformationonfacility&equipmentandtrainingmaterials”.Themajoritemstobeconfirmedareasfollows.
● Whetherthereisconsistencybetweenthepurposeandtheattainmentobjectiveofthelesson ● Whetheralltrainingitemsnecessarytoachievetheattainmentobjectiveofthelessonareincluded ● Whetheralltrainingitemscanbecoveredwithinthelessontime ● Whether trainingonall training itemscanbe implementedwith theprepared facility&equipment and trainingmaterials
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Figure 3-14 Procedures for Preparing a Class Plan
A class plan not only represents a plan for carrying out lessons, but also has an aspect of
verification before starting the lesson. That is because the class plan is prepared by confirming
whether there will be any problems with the implementation of the lesson. However, it is
insufficient to just confirm the items you are working with; it is necessary to also confirm
comprehensive consistency. In the procedures shown in Figure 3-14, two times for confirming
comprehensive consistency are set: confirmation of consistency 1 and 2.
In the stage of “confirmation of consistency 1”, the comprehensive consistency is confirmed
for four items: namely the “purpose of the lesson”, “attainment objective of the lesson”, “training
item of the lesson” and “readiness of trainees and information on facility & equipment and training
materials”. The major items to be confirmed are as follows.
Whether there is consistency between the purpose and the attainment objective of the
lesson
Whether all training items necessary to achieve the attainment objective of the lesson
are included
Whether all training items can be covered within the lesson time
Whether training on all training items can be implemented with the prepared facility
& equipment and training materials
Whether all the trainees can fulfill the readiness at the time the lesson starts
Whether the difference between the readiness of trainees and the attainment objective
Preparation of the purpose of the
lesson
Preparation of the attainment objective
of the lesson
Preparation of the training item of the
lesson
Preparation of the readiness of trainees and information on
facilities, equipment and training
materials
Confirmation of consistency 1
Confirmation of consistency 2
Preparation of theprocedure of the
lesson and training hours allocation in
the lesson
3.7DevelopmentofClassPlans
99
● Whetherallthetraineescanfulfillthereadinessatthetimethelessonstarts ● Whetherthedifferencebetweenthereadinessoftraineesandtheattainmentobjectiveofthelessoncanbereasonablyeliminatedwiththetraining
● Whetherasufficientquantityof facilities&equipmentand trainingmaterialsaresecuredagainst thenumberoftraineesConfirmalltheaboveitemsandcorrectanyinconsistencies.
Inthestageof“confirmationofconsistency2”,mainlytheconsistencyof the“procedureof thelesson”andthe“traininghoursallocationinthelesson”areconfirmedwiththeotherfouritems.Themajoritemstobeconfirmedareasfollows.
● Whetherthepartsexplainingthepurposeofthelessonareincludedintheprocedureofthelesson ● Whetherthepartsconfirmingtheachievementoftheattainmentobjectiveofthelessonareincludedintheprocedureofthelesson
● Whetherthemethodconfirmingtheattainmentobjectiveofthelessonhasconsistency ● Whethertrainingonalltrainingitemsisbeingprovided ● Whetherthepartsbeyondthescopeofthereadinessoftraineesareexplained ● Whetherthetrainingisimplementedwithonlythepreparedfacility&equipmentandtrainingmaterials ● Whetherallpreparedfacility&equipmentandtrainingmaterialsareused ● Whetherthetraininghoursallocationorthequantityoffacilities,equipmentandtrainingmaterialsareadequateforthenumberoftraineesSimilarly,confirmalltheaboveitemsandcorrectanyinconsistencies.
Byconfirmingtheconsistencyatthesestages,itispossibletoreducecasesinwhichproblemsarenotnoticeduntilafterthelessonstartsasmuchaspossible.Thatis,theconfirmationcanpreventmajormistakesthatmaycauseconfusioninthelesson.ThisnotonlyallowstheVTinstructortoconcentrateoninstructingthetraineesduringthelesson,butalsohelpsthemtodetectsmallermistakesandimprovetheupcominglesson.
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3�8 Case Examples
3�8�1 Case examples of training evaluation JEEDusesthetrainingplanformatsuchasTable3-22andincludestrainingobjectivesandtrainingevaluationin
all trainingplanformats.Table3-22shows the trainingplanrelated tohandlingelectricpower toolsandwoodworkingmachineswhichisimplementedforthreedaysofasix-monthVTcourserelatedtohousingservice.JEEDcallsthisthree-daytrainingcontents“Unit”,andcallsthisformatshowingtrainingplanofunit“UnitSheet”.InTable3-22,thefollowingthreethingsaretheattainmentobjectives.
(1)Capableofhandlingelectricpowertools(2)Capableofhandlingwoodworkingmachines(3)CapableofimplementingworksafelyandhygienicallyThree attainment objectives described above can be used as evaluation standards for self-evaluation and VT
instructor’s evaluation. After finishing courses, as a self-evaluation, trainees check whether they have achieved theattainmentobjectives throughafive-gradeevaluationoryes/noquestions.Trainingsare implementedbyusingpracticetextbooksandworkstandardssheets.Byvisualizingtheworkprocessinthem,aneffortisbeingmadetoleteveryoneworksafely,effectivelyandefficiently.Therefore,thestandardsofself-evaluationbytraineesaredifferentfromabilityevaluationbyVTinstructors,butitisimplementedwithsomedegreeofaccuracy.
Also,by including the self-evaluationcolumnby trainees to theunit sheetandprovidingunit sheets to traineesbeforestartingtraining,thefollowingeffectsareexpected.
(1)Maketraineesrealizewhichleveltheyhavetoreach,andgivethemmotivationtowardstrainings.(2)Have trainees recognize their skill acquisition condition afterfinishing training, for encouragement for their
futuretraining.VTinstructorsevaluatethembystandards.Forexample,theinstructorcertifies“good”ifthetraineewasabletodo
80%ormoreofthework.
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101
Table 3-22 Example of Unit Sheet
UnitHandlingelectricpowertoolsandwoodworkingmachinery
Classificationnumber HU105-0060-1 Self-
evaluation
Confirmationby the VT instructor
(1)Capableofhandlingelectricpowertools
(2)Capableofhandlingwoodworkingmachinery
(3)Capableofimplementingsafetyandhealthwork
Detailsoftrainingsubject Details Traininghour
Theory Practice
How to use electricpowertools
(1)Electriccircularsaw(2)Electricplaner(3)Electricdrill(4)Electricsquarechisel
1 6
2 16
Machineryandtools used Variouskindsofelectricpowertoolsandwoodworkingmachinery
(Source:ExcerptfromthecurriculummodeloftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.
tetras.uitec.jeed.or.jp/CurriculumModel/)
(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
3�8�2 Case examples of training assignment (including development assignments)(1)Caseexampleofconventionaltrainingassignment
The conventional impressionof a training assignment inVT is that the assignment is givenmainly in termsofmanufacturingsoastoconfirmwhetherthetraineesacquiretheattainmentobjectivelearnedduringthetrainingduration.Therefore,assignmentstobecompletedbycombiningtheskillelementsacquiredsofarareusuallydeveloped.
Hereweintroducethefollowingtrainingassignmentasacaseexample.
WebServerBuildingAssignmentAssignment1.WiringLANcableandsettingtheIPaddressoftherouter
BuildaLANcableyourselfandconnecteachdeviceasshowninFigure3-15.Then,settheIPaddressoftherouter.
Assignment2.InstallingOSandsettingtheIPaddressofPCsInstallLinuxinthePCusedasaserver.Then,settheIPaddressofeachPCasshowninFigure3-15.ThehostnameofthePCusedasaserveris:…
Assignment3.SettingthewebserverandDNSserverSetthewebserverandDNSserversothatbothareoperableonthePCusedasaserver.Thesettingofthewebserver
is:…
Assignment4.([Omitted]Theassignmentcontinuesuntilthenetworkiscompleted.)
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Figure 3-15 Network Connecting Diagram
Beforestartingthistrainingassignment,thetraineeshaveacquiredeachskillelementintheordershowninFigure3-16.Ineachtrainingsession,trainingmaterialsmodeledtofacilitatethelearningofskillelementswereused.Thenthetraineesexperiencedcombiningtheskillelementscomprehensivelyinthetrainingassignment.
Figure 3-16 VT Courses Implemented Before the Training Assignment and Their Order
(2)CaseexampleofrecenttrainingassignmentThereisalsoatypeofVTthatimplementsanewstyleoftrainingassignmentthatisdifferentfromtheconventional
imageofthetrainingassignment.Insuchnewtrainingassignments,traineesdiscoverthenecessaryskillelementstolearnontheirown,insteadofeachskillelementbeingtaughtonebyone.
Forexample,thesamecontentofwebserverbuildingassignmentasintroducedin(1)abovewillbegiveninanewstyle as follows.
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IP address of the router.
Assignment 2. Installing OS and setting the IP address of PCs
Install Linux in the PC used as a server. Then, set the IP address of each PC as shown in
Figure 3-15.
The host name of the PC used as a server is:…
Assignment 3. Setting the web server and DNS server
Set the web server and DNS server so that both are operable on the PC used as a server. The
setting of the web server is:…
Assignment 4. ([Omitted] The assignment continues until the network is completed.)
Figure 3-15 Network Connecting Diagram
Before starting this training assignment, the trainees have acquired each skill element in the
order shown in Figure 3-16. In each training session, training materials modeled to facilitate the
learning of skill elements were used. Then the trainees experienced combining the skill elements
comprehensively in the training assignment.
PC used as a server
Router
PC used as a client
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Figure 3-16 VT Courses Implemented Before the Training Assignment and Their Order
(2) Case example of recent training assignment
There is also a type of VT that implements a new style of training assignment that is different
from the conventional image of the training assignment. In such new training assignments,
trainees discover the necessary skill elements to learn on their own, instead of each skill element
being taught one by one.
For example, the same content of web server building assignment as introduced in (1) above
will be given in a new style as follows.
Company A is considering the building of a new web server. This web server can be used both
from outside the company and in-house. However, it is necessary to separate the accesses from
within the company and those from outside the company, and to allow browsing access only from
within the company on the in-house exclusive web page.
In addition, Company A newly obtained the domain “test.gain”, and decided to also build a
DNS server.
Due to financial reasons, the company can prepare only one PC as a server. The company also
wishes to realize the plan at as low cost as possible.
Therefore, as a project team accepting the order from Company A to build the network, plan
and complete the network building that fulfills the demands as explained above.
Installing Linux
Web server building (basics)
DNS server building (basics)
DNS server building (virtual
domain)
Web server building (virtual
host)
3.8CaseExamples
103
CompanyAisconsideringthebuildingofanewwebserver.Thiswebservercanbeusedbothfromoutsidethecompanyandin-house.However,itisnecessarytoseparatetheaccessesfromwithinthecompanyandthosefromoutsidethecompany,andtoallowbrowsingaccessonlyfromwithinthecompanyonthein-houseexclusivewebpage.
Inaddition,CompanyAnewlyobtainedthedomain“test.gain”,anddecidedtoalsobuildaDNSserver.Duetofinancialreasons,thecompanycanprepareonlyonePCasaserver.Thecompanyalsowishestorealizethe
planataslowcostaspossible.
Therefore, as a project teamaccepting theorder fromCompanyA tobuild thenetwork, plan and complete thenetworkbuildingthatfulfillsthedemandsasexplainedabove.
Asfordetailedspecificationsthatarenotexplainedabove,decidethemthroughmeetingswithCompanyA.
Clearly,theamountofinstructionandinformationisfarlessthan(1).However,itisapracticalassignment.Thisisbecausetheassignmentisgiveninorderforthetraineetoconsidertheentirecyclebyhim/herself,including
planning,design,deviceprocurement, anddevelopment. In the courseof solving this trainingassignment, the traineesexperienceissuessuchastheroleswithintheteam,methodsforinformationgatheringandanalysis,awarenessofcost,methodofstudyingunknownskills,andmeetingswithsupervisorsandclients.
TheVTinstructorwillparticipateintheteaminrolessuchastrainee’ssupervisororclient,andwillcontrol theprojectplannedbythetrainee,sothatitcanbefinishedwithoutproblems.
3�8�3 Case examples of assignments and training materials (1)Exampleofmakingupassignments
JEEDplanstrainingsothattraineescanbeabletodoacertainworkinthreemonths.Table3-23showsatrainingplanrelatedtoframeworkconstructionforhousingandinteriorfinishworkforthreemonths.Thesettitled“System”istrainingforamonth,andeachsystem(S1toS3)iscomprisedofsixunitslabeledU1toU6respectively.Oneunitisasetforathree-daytraining.
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Table 3-23 Example of Breakdown of System Unit Training (training plan related to construction of the structure of housing and
interior finish work for three months)
(Note) Framework: Structure to support the load by
combiningrod-shapedmemberssuchaspillarsand
beams
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Table 3-23 Breakdown of System Unit Training (example)
(training plan related to construction of the structure of housing and
interior finish work for three months)
(Note) Framework: Structure to support the load
by combining rod-shaped members such as
pillars and beams
(U): Unit
(S): System
(U1) Handling of carpenter tools 1
(U2) Handling of carpenter tools 2
(U3) Handling of electric power tools and woodworking machinery
(U4) Marking and processing of framework
(U5) Marking and processing of trusses
(U6) Construction method
(U1) Interior substrate work 1
(U2) Interior substrate work 2
(U3) Interior finishing (floor, ceiling, and walls)
(S2) (System No. 2) Interior work and refurbishment plan
(U1) Renovation of interior (floor and ceiling)
(U2) Renovation of interior (opening section and walls)
(U3) Assignments (knowledge on interior and exterior)
(U4) CAD 1
(U5) CAD 2
(S3) (System No. 3) Renovation work of interior
(U4) Housing refurbishment plan 1
(U5) Housing refurbishment plan 2
(U6) Housing refurbishment consulting
(U6) Consturction CAD application 1
(S1) (System No. 1) Structural member processing skill
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Table 3-23 Breakdown of System Unit Training (example)
(training plan related to construction of the structure of housing and
interior finish work for three months)
(Note) Framework: Structure to support the load
by combining rod-shaped members such as
pillars and beams
(U): Unit
(S): System
(U1) Handling of carpenter tools 1
(U2) Handling of carpenter tools 2
(U3) Handling of electric power tools and woodworking machinery
(U4) Marking and processing of framework
(U5) Marking and processing of trusses
(U6) Construction method
(U1) Interior substrate work 1
(U2) Interior substrate work 2
(U3) Interior finishing (floor, ceiling, and walls)
(S2) (System No. 2) Interior work and refurbishment plan
(U1) Renovation of interior (floor and ceiling)
(U2) Renovation of interior (opening section and walls)
(U3) Assignments (knowledge on interior and exterior)
(U4) CAD 1
(U5) CAD 2
(S3) (System No. 3) Renovation work of interior
(U4) Housing refurbishment plan 1
(U5) Housing refurbishment plan 2
(U6) Housing refurbishment consulting
(U6) Consturction CAD application 1
(S1) (System No. 1) Structural member processing skill
3.8CaseExamples
105
(2)ExampleofcomprehensiveassignmentsFigure3-17andFigure3-18areexamplesofconstructingamockhouse to implement the three-month training
mentionedintheprevioussection.Forconstructingamockhouse,assignmentstoreachtothetrainingobjectiveofeachunitweresetandpracticesarealsoincludedintheunit.Forexample,thewallofthemockhouseontheleftofFigure3-17showstheresultofpracticingS2U1“Interiorsubstratework1”ofTable3-23.ThewhitewallofFigure3-18showsthesameplaceasFigure3-17.ThisistheresultofpracticingS2U3“Interiorfinishing(floor,ceiling,andwalls)”.
This exampleof comprehensive assignments: constructing amockhouse is set to include assignments to reachalltrainingobjectives;fromU1“Handlingofcarpentertools1”toU6“Constructionmethod”ofS1“Structuralmemberprocessingskill”,fromU1“Interiorsubstratework1”toU6“Housingrefurbishmentconsulting”ofS2“Interiorworkandrefurbishmentplan”andfromU1“Renovationofinterior1(floorandceiling)”toU6“ConstructionCADapplication1”ofS3“Renovationworkofinterior”.Asthereareseveraltypesofconstructionmethodsforconstructingamockhouse,someelementswhicharenotsetinS1toS3arenotincluded.
InthetrainingsfromS1toS3,assignmentscanbedevelopedrespectivelybyunit.However,trainingtoconstructamockhouseisdevelopedasacomprehensiveassignment.Forexample,thetraineescanstudyS1U1“Handlingofcarpentertools1”practicallyinS2U1“Interiorsubstratework1”andS2U3“Interiorfinishing”sothattheycankeeppracticingtobecomeproficientat“Handlingofcarpentertool”.Inthesameway,S2U3“Interiorfinishing(floor,ceiling,andwalls)”andS3U2“Renovationofinterior(openingsectionandwalls)”areeffectivetrainingassignmentsbecausetherelationshipbetweenthe2unitsbecomesstrongeraspartofacomprehensiveassignmentsuchasconstructingamockhouse.
Figure 3-17 Mock House Figure 3-18 Inside the Mock House
(3)ExamplesofassignmentmaterialsFigure3-19showstheexampleofassignmentmaterialusingforS1U4“Markingandprocessingofframework”in
Table3-23.Itshowsthepracticeproceduretoacquiretheskillofmarkingofframework,theprocessingandassemblingofthe
jointpartbetweenthepillarandthebeddingforconstructingamockhouse.
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Markingoftheframework
Assignment01
Markandprocessthewood(105×105×4m)forhalf-lapdovetailjoints.
Assignment02
Markandprocessthewood(105×105×4m)fordovetaildadojoints.
Figure 3-19 Example of an Assignment Material
Figure3-20showstheexampleofablueprintdrawingassignmentneededforconstructingamockhouseandtheexampleofassignmentmaterialsusingforS2U4“Housingrefurbishmentplan1” inTable3-23.This isanassignmentwheretraineesareshownthedrawingofFigure3-20andexamplesofrefurbishmentinordertohavethemthinkaboutwhatconstruction(judgmentwhethertheyneedtorepaperboards,ortheyjustadjustthesubstrate)isneeded,andrequiresthemtocompileashousingrefurbishmentplan.CADisusedfordrawinganditisusedasassignmentsS3U4“CAD1”andS3U5“CAD2”inTable3-23.
Figure 3-20 Mock House Drawing
(4)ExamplesoftexttypematerialTable3-24showstheexampleof text typematerialusedfor lecturesconcerningtheoverall imageof theworks
beforestartingS2U3“Interiorfinishing(floor,ceiling,andwalls)”inTable3-23.Aftergraspingtheoverallimageoftheworks,traineeswillproceedwiththework.
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and assembling of the joint part between the pillar and the bedding for constructing a mock house.
Marking of the framework
Assignment 01
Mark and process the wood (105 × 105 × 4m)
for half-lap dovetail joints.
Assignment 02
Mark and process the wood (105 × 105 × 4m)
for dovetail dado joints.
Figure 3-19 Example of an Assignment Material
Figure 3-20 shows the example of a blueprint drawing assignment needed for constructing a
mock house and the example of assignment materials using for S2U4 “Housing refurbishment plan
1” in Table 3-23. This is an assignment where trainees are shown the drawing of Figure 3-20 and
examples of refurbishment in order to have them think about what construction (judgment whether
they need to repaper boards, or they just adjust the substrate) is needed, and requires them to
compile as housing refurbishment plan. CAD is used for drawing and it is used as assignments
S3U4 “CAD1” and S3U5 “CAD2” in Table 3-23.
Figure 3-20 Mock House Drawing
(4) Examples of text type material
Table 3-24 shows the example of text type material used for lectures concerning the overall
image of the works before starting S2U3 “Interior finishing (floor, ceiling, and walls)” in Table 3-
23. After grasping the overall image of the works, trainees will proceed with the work.
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and assembling of the joint part between the pillar and the bedding for constructing a mock house.
Marking of the framework
Assignment 01
Mark and process the wood (105 × 105 × 4m)
for half-lap dovetail joints.
Assignment 02
Mark and process the wood (105 × 105 × 4m)
for dovetail dado joints.
Figure 3-19 Example of an Assignment Material
Figure 3-20 shows the example of a blueprint drawing assignment needed for constructing a
mock house and the example of assignment materials using for S2U4 “Housing refurbishment plan
1” in Table 3-23. This is an assignment where trainees are shown the drawing of Figure 3-20 and
examples of refurbishment in order to have them think about what construction (judgment whether
they need to repaper boards, or they just adjust the substrate) is needed, and requires them to
compile as housing refurbishment plan. CAD is used for drawing and it is used as assignments
S3U4 “CAD1” and S3U5 “CAD2” in Table 3-23.
Figure 3-20 Mock House Drawing
(4) Examples of text type material
Table 3-24 shows the example of text type material used for lectures concerning the overall
image of the works before starting S2U3 “Interior finishing (floor, ceiling, and walls)” in Table 3-
23. After grasping the overall image of the works, trainees will proceed with the work.
3.8CaseExamples
107
Table 3-24 Example of Text Type Material
S2InteriorworkandrefurbishmentplanU3Interiorfinishing(floor,ceiling,walls)
(3)Typesandconstructionmethodsofinteriorwallfinishing
1.Materials(1) Typesofwallpaper(clothwallpaper,vinylchloridewallpaper,Japanesepaper,etc.)(2) Wallpaperadhesives
2.Substratematerialtobeconstructed(1) Gypsumplasterboard(ceilingmaterial9.5mm,wallmaterial12.5mm)(2) Structuralplywood
3.Howtoaffix
Preparationforwork
1. Moveoutthefurnitureandothermovableobjectsfromtheroombeforethework.2. Itemsthatcan’tbemovedoutshouldbecoveredwithplasticsheets.3. Alsoapplyplasticsheettothefloor.
Substratetreatment
4. Ifthesurfaceisnotcoveredbywallpaper,applysubstratetreatment.5. Removetheoldwallpaper.Repairanydefectsinthewallsurfacebypatchingputty,etc.
Selectingwallpaper 6. Cut the wallpaper.
Confirmationofpreparation 7. Reconfirmanydefectsthatcancauseleakingadhesive.
Applyingadhesives 8. Applyadhesivetothewallpaper.
Affixingthewallpaper
9. Affixthewallpaper.10.Affixthewallpaperhorizontallyandverticallytothebaseline.11.Leavemarginsofabout3–5cmontopandbottom.Tracetheframeedgewithametal
spatulaandfinishtheedge.12.Affixthesecondpieceafterthefirstisaffixedbutcreatethespaceforoverlapbetweenthe
sheets.13.Affixthesecondsheetinthesamewayasthefirstsheet,fitittotheedge,andcutoffthe
overlappingpartwithacutterknife.
Finishing 14.Aftercutting,wipeawayanyadhesive thathas seepedout from thepaperwithawetsponge.
(5)ExamplesofteachingaidsTable3-25istheexampleofteachingaidsusingforS2U6“Housingrefurbishmentconsulting”inTable3-23.Inthis
unit,trainingmaterialstoexplainrawmaterialsarepreparedbecausetraineesneedtoexplainmaterialfeatureswhentheyprovidedconsultationconcerninghousingrefurbishmenttocustomers.
Contentsofteachingaidscomplementwhatiswritteninthetextbook.Italsohelpstoenhancetrainee’sunderstandingbydefiningandemphasizingwhatVTinstructorisexplainingconcurrently.
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Table 3-25 Example of Teaching Aids
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(5) Examples of teaching aids
Table 3-25 is the example of teaching aids using for S2U6 “Housing refurbishment consulting”
in Table 3-23. In this unit, training materials to explain raw materials are prepared because
trainees need to explain material features when they provided consultation concerning housing
refurbishment to customers.
Contents of teaching aids complement what is written in the textbook. It also helps to
enhance trainee’s understanding by defining and emphasizing what VT instructor is explaining
concurrently.
Table 3-25 Example of Teaching Aids
Wood construction Advantages and disadvantages of wood Advantages: Small specific weight (light) High intensity compared to specific weight Low heat conduction (adiabatic) Disadvantages: Burns easily High deformation due to drying shrinkage and other causes Easily decays and is also prone to pest damage Unevenness of materials (with knots, cracks, flaws)
Content of construction
materials, etc.
3.8CaseExamples
109
3�8�4 Case examples of class plansAclassplanshouldbemadebasedontheunitsheet.Itshouldbemadebyconsideringthetraininghoursallocation
shownandbytakingintoaccounttheintroduction,developmentandsummary.Inthecaseoflong-termpractice,preparingapracticescheduletablehelpswithgraspingthetrainingspeed.
Table 3-26 Example of a Class Plan (practice schedule table)
Accordingtothesystemunittrainingmethod,oneunitiscompletedinthreedays.Someunitsmaybefinishedintwodays,whilesomemaytakefivedays,dependingontheworkprocess.Therefore,trainingcontentsmayneedtobeadjusted.
Thepersoninchargeoftrainingshouldpreparethelessonplanatthesametimeasthepracticescheduletable.
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3.8.4 Case examples of class plans
A class plan should be made based on the unit sheet. It should be made by considering the
training hours allocation shown and by taking into account the introduction, development and
summary. In the case of long-term practice, preparing a practice schedule table helps with
grasping the training speed.
Table 3-26 Example of a Class Plan (practice schedule table)
No Date Day of
the week Details
Person in
charge
1 April 4 Fri Checkup of tools, square log cutting, square log shaving a.b c (Structure)
2 April 7 Mon Square log cutting, square log shaving a.b c (Structure)
3 April 8 Tue How to use a saw (vertical, crosscut) a.b c (Structure)
4 April 9 Wed KYT, how to use a chisel (hand-processing) b.c a (Law)
5 April 10 Thu How to use plane b.c a (Law)
6 April 11 Fri Drawing (foundation, pillar, lumber girder) b.c a (Law)
7 April 14 Mon Joint processing (foundation, pillar, lumber girder) a.c b (Environment)
8 April 15 Tue Joint processing (foundation, pillar, lumber girder) a.c b (Environment)
9 April 16 Wed Joint processing (foundation, pillar, lumber girder) a.c b (Environment)
10 April 17 Thu Mock house drawing (plan chart, elevation plan, floor construction plan, sectional detail drawing)
a.b c (Planning)
11 April 18 Fri Mock house drawing (plan chart, elevation plan, floor construction plan, sectional detail drawing)
a.b c (Planning)
12 April 21 Mon Demolishing mock house (to studs), demolishing entire mock house a.b c (Planning)
13 April 22 Tue Demolishing mock house (to studs), demolishing entire mock house
b.c a (Refurbishment)
14 April 23 Wed Stud work b.c a (Refurbishment)
15 April 24 Thu Stud work b a (Refurbishment) c (Break)
16 April 25 Fri Stud work b.c A (Suggestion)
Note) For units, refer to Tables 3-22, 23.
According to the system unit training method, one unit is completed in three days. Some
units may be finished in two days, while some may take five days, depending on the work process.
Therefore, training contents may need to be adjusted.
Construction CAD/Reform Skill Division Practice Schedule Table
Person in charge
Unit
CAD
Unit Handling electric power tools and woodworking machinery
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110
Table 3-27 Practice Lesson Plan
PracticeLessonPlan(Purposeofthelesson)
Learnhowtousetoolsusedonconstructionsites(electricpowertoolsandwoodworkingmachinery)(Attainmentobjectivesofthelesson)
CapableofhandlingelectricpowertoolsCapableofhandlingwoodworkingmachineryCapableofimplementingsafetyandhealthwork
(Trainingitemsofthelesson)HowtouseelectricpowertoolsHowtousewoodworkingmachinerySafetyandhealthwork
(Readinessoftraineesandinformationonfacilities,equipmentandtrainingmaterials)Workspace,facility,agecompositionofthetrainees,workskilloftrainees)
(Numberoftrainees)Forinstance,30
(Timerequired)Forinstance,6hours
:::::::::::::::::::::::::::::::::
TrainingIntroduction
1. ........................ 2. ....................... 3........................(Includingthecontentofinstruction)
Development1. ....................... 2........................(Includingthecontentofinstruction)
Summary1.Evaluationbythetrainee2.Evaluationbytheinstructor
Figure 3-21 Practice Work Space for Trainees (handling of tools)
Inaddition,worksthatareself-evaluatedbythetraineeandconfirmedbytheVTinstructorshouldbeincludedin
3.8CaseExamples
111
thelessonplan.
Table 3-28 Example of the Self-Evaluation/VT Instructor Confirmation Sheet
Handlingelectricpowertoolsandwoodworkingmachinery
Classificationnumber HU105-0060-1 Self-
evaluation
Confirmationby the VT instructor
(1)Capableofhandlingelectricpowertools
(2)Capableofhandlingwoodworkingmachinery
(3)Capableofimplementingsafetyandhealthwork
Prepareaflexibleclassplan.Itisonlyaplan,soitisverylikelythatitwillneedtobechangedmid-course.Therefore,aprocessshouldbebuilttoensurethattheattainmentobjectiveismet.
Anyformatisacceptable,buttheinstructorisrecommendedtoimplementself-evaluationandconfirmation.
4.1RolesofLessons
113
Chapter 4 Lesson Instruction Skills
4�1 Roles of Lessons
Alessonisaminimumunitwhichcomposesatrainingcourse.Therearetrainingcoursesforafewyears,months,weeks,ordays,andeachofthemiscomprisedofaccumulatedlessons.Thelengthofonelessoncanbe30minutesto3hours,orevenuptohalfaday.
Atrainingcourseneedstobeplanedsothatthetraineescanachievetheattainmentobjectivesetbythetrainingcourse.Eachlessonhasasmallattainmentobjectivewhichcomposestheattainmentobjectiveoftheentiretrainingcourse.Forexample,aslightlylargerattainmentobjectivesuchas“tobecapableofassemblingmachineproducts”issetinonemonth“MachineAssemblyCourse”.Alessonentitled“BoltTightening”whichispartofthe“MachineAssemblyCourse”setssomesmallattainmentobjectivesregardingbolttighteningworknecessaryforassemblingmachineproducts,suchas“tobecapableoftighteningboltswithoutinjury”and“tobecapableoftighteningboltsatspecifiedtorques”.(Section3.4.1“Settingthetrainingplan(curriculum)forthetraineestoachievetheirattainmentobjectives”illustratestherelationshipsbetweenthetrainingcourseplanandthelessonplan,takingtheSilviculture(Forestry)Courseasanexample).
Havingbecomecapableof“assemblingmachineproducts”whentraineescompletedtheabove“MachineAssemblyCourse”meansthattheattainmentobjectivewasachieved.Forthistohappen,thetraineesmusthaveachievedtheattainmentobjectivesofthelessonastheminimumunitcomprisingatrainingcourse.Inabovecaseof“BoltTightening”,thetraineesneedtohavebeencapableof“tighteningboltswithoutinjury”and“tighteningboltsatspecifiedtorques”whenthelessonisover.
Ontheotherhand,alessonisanactivitywheretheVTinstructorsconducttrainingforthetraineeswhilethetraineeslearnfromit.Thepurposeoflessonsistoenhancethetrainees’ability.Byenhancingtheirability,thetraineescanbecomeabletodowhattheyhavenotbeenabletodointhepast.Inotherwords,thetraineesachievetheattainmentobjectiveofthelesson.Inthiswise,lessonsserveasanopportunityforthetraineestoenhancetheirability.Therefore,aninstructionalprogramfortheVTinstructorsandlearningofthetraineesneedtobeplannedsothatthetraineesareabletoenhancetheirabilitytoachievetheattainmentobjectiveofeachlessonincludedinthetrainingcourse.
Itiseasytofindoutwhethertrainingsaremeaningful.Itcanbeconfirmedbyconductingacertainevaluationtocheckwhether the traineesachieved theattainmentobjectivesat theendof training. Inotherwords, lessonsshouldbeconductedsothatallthetraineesbecomecapabletopasstheevaluation.
Chapter4LessonInstructionSkills
114
4�2 Lesson Plans
4�2�1 Roles of lesson plansLessonswillbeplannedbyusingthelessonplanformat.Table4-1istheexampleofthelessonplanfor“howto
tightenhexagonbolts”.In the lessonplan,what is thecontentof the lessonandhow itprogressesaredescribed. Ideally, itneeds tobe
describedsothateveryonewhoreadsthislessonplancanconductthelessonandguidethetraineestoachievethesameattainmentobjective.
Thelessonplanconsistsofthe“LessonOutline”andthe“LessonProcedure”.Thedescriptionmethodof“LessonOutline”isexpoundedin“4.2.2Clarifyingthepurposesoflessons”and“4.2.3Clarifyingattainmentobjectivesandtrainingitems”.
Thisportionshouldbedescribedso thateverybodywhoreads throughthe“LessonOutline”canunderstand theoutlineofthelesson.Howactuallessonsareproceededisdescribedin“Lessonprocedure”.
Table 4-1 Example of the Lesson Plan (excerpt)LessonOutline
Lessontheme Howtotightenhexagonbolts
Purpose of lesson
Therearemanysituationswhereboltsaretightenedforavarietyofpurposes,suchasassemblyofmetallic products, assembly of automobiles andmachines,mounting of tirewheels, structuring ofbuildingstructures,andassemblingofelectricalcomponentstodistributionboards.Inthesesituations,failingtotightenboltsinapropermannerbyusingpropertoolsmightdamagebolts,products,andtools.Additionally,boltscouldloosenovertimeinthefuture.Suchafailureworsensworkefficiencyandincreasesunnecessaryrepairwork,andwillresultincausingaccidentsatalaterdate.Furthermore,injuriescouldoccurwhenovertighteningboltsstronglyorunscrewingthembyswingingyourarmwidelyandhityourhandonotherpartsaroundyou.Thepurposeofthislessonisinorderforworkersinawidevarietyoftradestoacquirebolttighteningskillswhichtheyneedtoknowascommonskills.
Attainmentobjective
1.Capableofworkingonboltsandnutswithoutinjuries,withoutdamagingbolts, threadedbores,ortools,andwithoutcausinglooseness.
Trainingitems
1.Workwithoutcausingaccidents1-1Typesandnameofthetoolsandhowtouse(openendedspanner,offsetwrench,socketwrench,
andextensionbar)1-2Workwhilepreventingcauseofinjuries (a)Accidenttypes(thetools“slippingoff”whileinuse,suddenlooseness) (b)Injurypreventativemeasures
Eligiblepersons
WorkerswhotightenboltsfortheirworkWorkerswhocanholdtools,suchassocketwrenches,withbothhands
Traininghours 3 hrs. Toolsused,
etc.
Bolttighteningtrainingmaterials(SeeFigure4-10①-⑧)Openendedspanner,8x9,10x12,and12x14Offsetwrench,8x9,10x12,and12x14,with0°,15°,and45°foreachAsetofsocketwrencheswith9.5mmsquaredrive, 12.7mmsquaredrive,hexagonal/dodecagonalsocketwrenchesIndicatingtorquetools,10-50N/mand20-130N/m
4.2LessonPlans
115
LessonprocedureClassification Hrs. Development Remarks
IntroductionMotivation
5/5
・Showingthefollowingwork,andhavethetraineesrealizethatfailingtotightenboltsinapropermannermightdamagetoolsorbolts,orcouldcauseinjuries.1st:Tightenaboltbyusingasocketwrenchinthepropersize.Tightentheboltproperlywhilenoticingthefollowingpoints.Directionwherethehanddoesnothitanything.Holdthesocketbase(thefrontpartofthewrenchhandle)andtheendpartofthehandle・Explainthattoday’strainingisaboutthisbolttighteningwork.2nd:Tightenaboltbyusingasocketwrenchwiththelonghandleuntilwrenchingoffthebolt3rd:Usingasocketwrenchwiththeshorthandle,showhowtheboltisdifficulttobeunscrewed,butsuddenlybecomesloosened・Motivatethetraineesbyexplainingthepurposeasshownbelow:・Thetraineeswilltightenboltsinvariousplacesinthefuture・Failingtotightenboltsinapropermannercoulddamagetools
andbolts,orevencauseinjuries.・Thismightreduceproductionefficiency,resultingindampening
competitiveness.・Tolearnhowtotightenboltsproperly
Presentation ・Explaintheobjectiveasfollows:1.Capableofworkingonboltsandnutswithoutinjuries,withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingtoolsaccordingtotheassignedwork3.Capableoftighteningboltsatspecifiedtorques4.Capable of tightening bolts according to each object (washers,workability,anddistortion)
・Explainhowtrainingprogressesasfollows:1.Capableofworkingonboltsandnutswithoutinjuries,withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingtoolsaccordingtotheassignedwork3.Capableoftighteningboltsatspecifiedtorques4.Capableoftighteningboltsaccordingtoeachobject(washers,workability,anddistortion)
“Development”Motivation
20/25 ■ 1.Workwithoutcausingaccidents1-1. Types and names of the tools and how to use (open endedspanner,offsetwrench,socketwrench,andextensionbar).・Motivate the trainees by giving the following explanations・Ifyoudonotknowthenameofeachtool,youwillgetconfused
inthesubsequentexplanation.・Thenameoftooltobeusedtodayandtheoutlineofhowthey
areusedwillbeexplained.
Chapter4LessonInstructionSkills
116
Presentation ・Explainthenameofeachtoolandeachpartofthetoolalongwithhowtouseasdescribedbelow.However,demonstrateonlyhowtotightenandloosenbolts.Howtoadjustthewrenchhandlepositionisnottrainedatthisstage.・Openendedspanner,itshead,anditshandle�Showhowboth
endsareattachedtothenut・Offsetwrench,itshead,anditshandleShowhowbothendsare
attachedtothenut・Socket wrench, extension bar, socket, spinner handle, and
ratchethandleCombinethespinnerhandlewiththesocketandshowhowtoattachthemtothenut.Showhowtocombinethespinnerhandlewiththesocketandtheextensionbar.Show how the rotation direction can be changed byoperatingtheswitchingleverontheratchethandle
Application ・Applytrainingasfollows:・Showingsometoolsandeachpartofatool,havethetrainees
answertheirname.・Align the toolson the table.Say thenameof each tool, and
havethetraineespickuptheonementioned.Evaluation ・Observingtheirperformance,conductevaluationasfollows:
・Checkwhethereachofthetraineescansaythecorrecttoolname.・Checkwhethereachofthetraineescanpickupthecorrecttool.
4�2�2 Clarifying the purposes of lessons Ifthepurposeoflessonanditsattainmentobjectivehavealreadybeenclarifiedbasedonresearchfortrainingneeds,
abilityanalysis,targetanalysisandjobbreakdown,thesewouldbetranscribetothelessonplanwhenyouplanatrainingcourse.
However,thepurposeofsettingupatrainingcoursewhichhasbeenclarifiedbythetrainingneedsresearchistoobroadasapurposeoflesson.Forthisreason,thepurposeoflessonneedstobesetbasedonconsiderationofpurposeofsettingtrainingcourseandtheattainmentobjectiveofeachlessonwhichisrefinedthroughabilityanalysis,targetanalysisandjobbreakdown.
Thefollowingtwoinformationitemsarewritteninthepurposeoflesson.(1)Backgroundsonimplementingthelesson(2)Capabilitiesofindividualswhocancorrespondtothesebackgrounds
Withthat,thedescriptioncanbeorganizedas“Thepurposeofthelessonistodevelophumanresourceswhohavethesecapabilities”.Forexample,thelessonplanpresentedinsection“4.2.1Rolesoflessonplans,”thepurposeoflessonisdescribedasshowninTable4-2.
4.2LessonPlans
117
Table 4-2 “Purpose of Lesson” as an Example of the Lesson Plan (excerpt)
Thepurposeofthelessondescribedhereexplainedthatfollowing(1)through(5)areunderliedasthebackgroundsforimplementingthislesson
(1)Therearemanyworkplaceswherebolttighteningworkisrequired.(2)Bolttighteningcoulddamageboltsandtools.(3)Boltscouldbeloosened.(4)Workefficiencycouldbereduced.(5)Injuriescouldbecaused.
Thecorrespondingcapabilitiesaresummarizedas“Bolttighteningskillswhichtheyneedtoknowascommonskill”,whilethefollowingtighteningskillsfrom(1)through(3)areassumed.
(1)Bolttighteningthatleavesnodamagetoboltsandtools(2)Bolttighteningthatcausesnolooseness(3)Bolttighteningthatpreventscausinginjuries
Next,thepurposeoflessonservesas“motivation”inthelessongiven.“Motivation”isactivityoftheVTinstructorstomakethetraineeswanttoreceivethelessons.Theinstructorsmotivatethetraineesbylettingthemknowinwhatkindsofsituationsthecontentsoflessonswillbeusedinreality.Atthistime,VTinstructorspresentthebackgroundswritteninthepurposeofthelessontothetrainees.Therefore,thespecificcontents/situationsneedtobedescribedinthepurposeofthelessontotheextentwherethetraineescanimagineeveniftheydonotknowaboutthebackgrounds.
4�2�3 Clarifying attainment objectives and training itemsTheattainmentobjectivesandtrainingitemsofeachlessonareclarifiedthroughabilityanalysis,targetanalysis,and
jobbreakdown.Inthelessonplanpresentedinsection“4.2.1Rolesoflessonplans”,thetargetanalysisresultsarereflectedonthe
attainmentobjectiveandtrainingitemsasindicatedbythediagrambelow(Figure4-1).Please refer to section “3.4.2Attainment objectives and training items”.Youwill find the details about how to
describeattainmentobjectivesandtrainingitems.
- 160 -
However, the purpose of setting up a training course which has been clarified by the training
needs research is too broad as a purpose of lesson. For this reason, the purpose of lesson needs to
be set based on consideration of purpose of setting training course and the attainment objective of
each lesson which is refined through ability analysis, target analysis and job breakdown.
The following two information items are written in the purpose of lesson.
(1) Backgrounds on implementing the lesson
(2) Capabilities of individuals who can correspond to these backgrounds
With that, the description can be organized as “The purpose of the lesson is to develop human
resources who have these capabilities”. For example, the lesson plan presented in section “4.2.1
Roles of lesson plans,” the purpose of lesson is described as shown in Table 4-2.
Table 4-2 “Purpose of Lesson” as an Example of the Lesson Plan (extracted)
Purpose of lesson
Backgrounds There are many situations where bolts are tightened for a variety of purposes, such as assembly of metallic products, assembly of automobiles and machines, mounting of tire wheels, structuring of building structures, and assembling of electrical components to distribution boards. In these situations, failing to tighten bolts in a proper manner by using proper tools might damage bolts, products, and tools. Additionally, bolts could loosen over time in the future. Such a failure worsens work efficiency and increases unnecessary repair work, and will result in causing accidents at a later date. Furthermore, injuries could occur when over tightening bolts strongly or unscrewing them by swinging your arm widely and hit your hand on other parts around you.
In this lesson Corresponding ability:For workers in a wide variety of trades to acquire bolt tightening skills which they need to know as common skills
is the purpose of lesson.
The purpose of the lesson described here explained that following (1) through (5) are underlied
as the backgrounds for implementing this lesson
(1) There are many workplaces where bolt tightening work is required.
(2) Bolt tightening could damage bolts and tools.
(3) Bolts could be loosened.
(4) Work efficiency could be reduced.
(5) Injuries could be caused.
The corresponding capabilities are summarized as “Bolt tightening skills which they need to
know as common skill”, while the following tightening skills from (1) through (3) are assumed.
(1) Bolt tightening that leaves no damage to bolts and tools
(2) Bolt tightening that causes no looseness
(3) Bolt tightening that prevents causing injuries
Chapter4LessonInstructionSkills
118
- 162
-
Capa
ble
of s
elec
ting
tool
s su
itabl
e to
the
bolt
Capa
ble
of ju
dgin
g on
feel
if
the
size
is p
rope
r
Capa
ble
of s
elec
ting
tool
s ac
cord
ing
to th
e si
ze re
gula
tions
Capa
ble
of s
elec
ting
tool
s th
at s
uita
ble
for w
orki
ng in
a n
arro
w p
lace
W
renc
h sw
ing
rest
rict
ion
Wre
nch
leng
th re
stri
ctio
n Li
near
thre
aded
sha
ft re
stri
ctio
nCapa
ble
of ju
dgin
g th
e pr
oper
fit o
f the
bol
t an
d th
e th
read
ed b
ore
Capa
ble
of ju
dgin
g th
e di
rect
ion
to p
reve
nt
from
hitt
ing
the
hand
(p
ushi
ng, p
ullin
g, a
nd
posi
tion)
Capa
ble
of
dete
rmin
ing
the
dire
ctio
ns
of th
e to
ol to
tig
hten
or
loos
en
Capa
ble
of
sele
ctin
g to
ols
that
ap
ply
less
load
Ratc
het
notc
hes
Sepa
rate
use
of t
he
fron
t sid
e an
d th
e ba
ck s
ide
Capa
ble
of a
pply
ing
forc
e to
war
d a
prop
er
dire
ctio
n w
hen
usin
g an
ext
ensi
on b
ar, e
tc.
Capa
ble
of d
eter
min
ing
the
forc
e le
vel t
hat c
ould
da
mag
e th
e to
ol a
nd b
olts
Capa
ble
of ti
ghte
ning
bo
lts le
st th
ey d
o no
t slip
of
f fro
m th
e bo
lt th
read
Capa
ble
of s
elec
ting
prop
er to
ols
suita
ble
to
bolts
on
a la
rge
plan
e
Capa
ble
of s
elec
ting
prop
er to
ols
acco
rdin
g to
the
bolt
shap
e
Bolt
shap
e
Han
dle
offs
et
Capa
ble
of ti
ghte
ning
bo
lts a
t a p
rope
r tor
que
acco
rdin
g to
eac
h st
ep
Capa
ble
of ti
ghte
ning
bo
lts a
t a p
rope
r to
rque
acc
ordi
ng to
ea
ch s
tep
Capa
ble
of
dete
rmin
ing
wor
king
or
der t
hat m
akes
wor
k ea
sier
Capa
ble
of
appl
ying
the
spec
ified
torq
ue
Capa
ble
of d
eter
min
ing
the
torq
ue th
at co
rres
pond
s to
w
ashe
r app
licat
ion
Han
dle
leng
th
Sepa
rate
use
of t
he
notc
h an
gle
and
the
sock
et a
ngle
Capa
ble
of
usin
g w
ashe
rs
as n
eede
d
Capa
ble
of
tight
enin
g bo
lts o
n ap
prox
imat
e fe
el
Capa
ble
of a
djus
ting
the
cond
ition
s of
the
bolt
and
the
thre
aded
bor
e
Capa
ble
of d
eter
min
ing
the
dire
ctio
n to
war
d w
hich
the
forc
e is
app
lied
to th
e to
ol
Capa
ble
of
judg
ing
the
need
s to
use
w
ashe
rs
Load
and
w
orka
bilit
y
Capa
ble
of w
orki
ng
with
out h
ittin
g th
e ha
nd
Capa
ble
of ti
ghte
ning
bol
ts b
y us
ing
the
turn
-of-n
ut
tight
enin
g m
etho
d (th
e an
gle
met
hod )
Capa
ble
of
dete
rmin
ing
tight
enin
g or
der t
hat
prev
ents
dis
tort
ion
Capa
ble
of
dete
rmin
ing
the
num
ber o
f tim
es to
tig
hten
bol
ts
Capa
ble
of ti
ghte
ning
bol
ts
whi
le m
easu
ring
the
torq
ue
by u
sing
the
indi
catin
g to
rque
tool
Capa
ble
of
wor
king
with
out
caus
ing
acci
dent
s
Capa
ble
of
avoi
ding
dam
agin
g to
ols
and
bolts
Capa
ble
of u
sing
to
ols
acco
rdin
g to
ea
ch w
ork
type
Capa
ble
of ti
ghte
ning
bo
lts a
t spe
cifie
d to
r que
s
Capa
ble
of ti
ghte
ning
bol
ts
acco
rdin
g to
eac
h ta
rget
Capa
ble
of u
sing
tool
s ac
cord
ing
to e
ach
wor
k ty
pe (o
pen
ende
d sp
anne
rs, o
ffset
wre
nche
s,
sock
et w
renc
hes ,
etc.)
Capa
ble
of u
sing
to
ols
acco
rdin
g to
th
e in
tend
ed u
se
Capa
ble
of ti
ghte
ning
bo
lts in
eas
y-to
-wor
k tig
hten
ing
orde
r
Capa
ble
of
tight
enin
g he
xago
n bo
lts
Figu
re 4
-1 T
arge
t Ana
lysi
s
Capa
ble
of ti
ghte
ning
bo
lts b
y pr
oper
tig
hten
ing
orde
r tha
t pr
even
ts d
isto
rtio
n
Capa
ble
of ju
dgin
g if
the
fore
ign
subs
tanc
e on
feel
Capa
ble
of s
elec
ting
tool
s ac
cord
ing
to th
e si
tuat
ion
of e
ach
wor
king
loca
tion
Capa
ble
of
sele
ctin
g th
e pr
oper
siz
e
This
item
is se
t as t
he a
ttai
nmen
t obj
ectiv
e.
The
item
s bel
ow a
re se
t as t
rain
ing
item
s.
Figu
re 4
-1 T
arge
t Ana
lysi
s
4.2LessonPlans
119
4�2�4 Lesson developmentThis section explains thebasic concept of the lessonprocedure.Lessons are implementedby combining “three
training stages” and “four training activities”. In the portion of the lesson development of the lesson plan, the lessonprocedureorderbasedonthisbasicconceptshouldbedescribed.
(1)ThreetrainingstagesLessonsareimplementedaccordingtothreetrainingstages.Thesethreetrainingstagesindicateeachstagealonga
timelineofthelessons.TheroleofeachstageisdescribedbelowinTable4-3.Forexample,theintroductionstagetakesabout5minutesafterthestartofthelesson,whilethenext50minutes
handles the“development”stage.The lesson is summarizedandconcluded in the last5-minute sectionas thestageofsummarization.
Table 4-3 Three Training Stages
Introduction
StageofpreparationforlearningReleasetensioninthetrainees,whileattemptingtoattracttheirattentionShowthewholepictureofthelesson(purpose,attainmentobjectives,trainingitems,andhowtoprogress)
“Development”
StageforinstructingtrainingitemsinorderImplementmotivation,presentation,application,andevaluationrepeatedlyaccordingtoeachtrainingitemImplementinaneasy-to-understandmanner;Showeachpointclearly;SeparateeachitemclearlyConsiderthedurationofthetrainee’sconcentrationtobeabletosustain.Applicationiseffectiveforacquiringtrainingitemsandmaintainingthetrainee’sconcentrationChecktheacquisitionlevelofeachtraineebyconductingtest,assignment,orquestions
Summary
StageofsummarizingthelessonOrganizetrainingitemsandimpressonthetraineesthetrainingitemsCheckthemattersachievedandnotachievedNextlessonpreview
(2)FourtrainingactivitiesThesefourtrainingactivitiesindicatethevarietyoftheactivitiesprovidedbytheVTinstructorsduringthelesson
inTable4-4.
Table 4-4 Four Training Activities
Motivation MotivatethetraineestolearnClarifywhattodoandwhatpurposeitserves
Presentation
Showtrainingitems(verbally,visually,andbyhavingthemreadthematerial)Makeeachitemunderstandableandmemorable(teachonetrainingitematatime)Abstract→Specific
ApplicationHavethetraineesusewhatisdemonstrated(Makethembe“capableof”doingassignedwork)Havethemgetinthehabitofusingwhatisdemonstrated
Evaluation
Checkifthetraineeshavebecome“capableof”Observe,askquestions,andconducttestregardingwhatisdemonstratedandappliedClarifytheevaluationsstandards
Chapter4LessonInstructionSkills
120
(3)CombinationwiththethreetrainingstagesandfourtrainingactivitiesLessondevelopmentiscomprisedbycombiningthreetrainingstagesandfourtrainingactivitiesdescribedabove.
Thetablebelow(Table4-5)showsabasicpatternoflessonswherethreetrainingstagesandfourtrainingactivitiesarecombined.Compare this tablebelowwithsection“4.4ExampleofLessonPlans”, toseehowthisbasicpatterncanbeappliedtotheactuallessonplan.
Table 4-5 Basic Lesson Pattern
Motivation Presentation Application Evaluation
Introduction
Today’sthemeLearningpurpose
Confirmationoftraineesexperience
LearningobjectiveTrainingitems
Howthislessonprogresses
“Development”
■Trainingitem1
Presentationoftheactualsituations
Presentationofmethods,intuitions,andknack
Tryuntilfinished
Confirmperformance
■Trainingitem2
Presentationoftheactualsituations
Presentationofmethods,intuitions,andknack
Tryuntilfinished
Confirmperformance
Summary
Checkthetrainee’sprocedureandquality
PointcheckHowtoimprove
Encouragetoapplytotheactualsituations
Nextlessonpreview
In the above table, motivation, presentation, application, and evaluation are combined for each training item.Multiple trainingitemscouldalsobecombinedanddemonstrated(presented)atonce;however,VTinstructorsneedtotakeintoconsiderationhowmuchthetraineescanunderstandandmemorizewhattheylearn.EventheVTinstructortrytomaketraineestoapplyforwhattheyhavelearnedafterlongdemonstrationofmanytrainingitems,traineesmayhavealreadyforgottenwhatwasdemonstrated(presented)earlier.Consideringsuchapoint,therefore,theVTinstructorsneedtodeterminetheamountoftrainingitemsthatcanbedemonstrated(presented)atonceduringthelesson(liketrainingitem1&2inTable4-5).
“Motivation”isactivitythatmakesthetraineeswanttolearn.Thefeelingofthetraineestolearnvariesdependingontheirdesiretolearnthelesson.Thismotivatingactivitydoesnotneedtoberepeatediftraineesarehighlymotivatedwithastrongdesiretolearn.Ontheotherhand,forexample,wheretherateofstudentsthatgoontothenextstageofeducationishighcomparedtotheentirepopulation,notallthetraineesparticipateinthetrainingwithaclearwilltolearn.Ifthis
4.2LessonPlans
121
isthecase,thetraineesmightneedtobemotivatedrepeatedly.Itshouldbenotedthatthetraineestendtobemorehighlymotivatedwhenthetraininglessonsincorporatemanyactivitiessuchas“Application”,wherethetraineesdotheworkbythemselves.
Thetargetofeachlessonistobecome“capableof…ing”.Iftheywanttobecome“capableof”doingsomething,theyhavetotrytodothatbythemselvesatleastonce.Thisiscalled“Application”.Therefore,“Application”mustbeseteveninlectureswhereyouteachknowledgeitemssuchastheoreticalsubjects.
Additionally, “Presentation” is a stagewhere theVT instructors give “training”.Hopefully, during this activity,allthetraineesareexpectedtolearn.HowevertheremaybeacasewheresometraineescouldneglecttheirlearningbyfailingtoconcentrateonthepresentationbytheVTinstructors.Inthecontrast,“Application”isastagewherethetraineesthemselvesdotheworkbythemselvesanditcanbesaidthattheyarelearningforcertain.Ifthetraineesdonotlearnbythemselves,nomatterhowtheVTinstructorstrytotrainthem,thecapabilitiesofthetraineesdonotreachtotheattainmentobjectives.Forthisreason,itisessentialtoincorporate“Application”intoeachlessononatimelybasis.
“Evaluation”isastagewheretheVTinstructorsconfirmwhethereachtraineehasacquiredeachtrainingitemandhasachievedtheattainmentobjectivesforthelessons.TheVTinstructorsevaluateandconfirmwhethereachtraineehasachievedtheattainmentobjectsbyobservingthemduring“Application”andbyconductingpropertest.
(4)Howtodescribethe“development”columnsThesectionbelowshowshowtodescribethe“development”columns.
Chapter4LessonInstructionSkills
122
Table 4-6 How to Describe the “Development” Columns
- 167 -
Table 4-6 How to Describe the “Development” Columns
“Development”
Motivation
20/25
■ 1. Work without causing accidents 1-1. Types and names of the tools and how to use (open ended spanner, offset wrench, socket wrench, and extension bar) . ・ Motivate the trainees by giving the following explanations ・If you do not know the name of each tool, you will get
confused in the subsequent explanation . ・The name of tool to be used today and the outline of
how they are used will be explained.
Presentation ・ Explain the name of each tool and each part of the tool
along with how to use as described below. However, demonstrate only how to tighten and loosen bolts. How to adjust the wrench handle position is not trained at this stage. ・ Open ended spanner, its head, and its handle
Show how both ends are attached to the nut. ・ Offset wrench, its head, and its handle
Show how both ends are attached to the nut ・ Socket wrench, extension bar, socket, spinner handle,
and ratchet handle. Combine the spinner handle with the socket and
show how to attach them to the nut.. Show how to combine the spinner handle with the socket and the extension bar
Show how to combine the spinner handle with the socket and the extension bar. Show how the rotation direction can be changed by operating the switching lever on the ratchet handle.
“■ Training item” Describe the training item This makes it easier to understand to which training item this portion corresponds. This reduces omissions in covering all training items.
“20 / 25” Describe the guide to the lesson hours “20” on the left indicates the approximate time required for this portion. “25” on the right indicates the approximate time spent from the start of the lesson to the end of this portion.
Keywords Bulletize the items VT instructors have to mention in the square Describe these items so that everyone can conduct the lesson delivering almost the same content if this keyword list is referred. This does not mean merely to describe the lines to be read. By using these keywords, VT instructors need to speak incorporating their own experience.
“・Instructor’s behavior” Describe what the instructor will do with what intent in this section. Reading each “・” enables VT instructors to have the whole picture of the lesson.
Introduction,”Development”,and Summary Describe each activity of motivation, presentation, application, or evaluation. This description makes it easier to judge if prolonged presentation makes the trainees feel bored, if application activities are insufficient for the presentation, or if proper evaluation is prepared.
4.3InstructionMethodsCorrespondingtoTrainingItems
123
4�3 Instruction Methods Corresponding to Training Items
Withinthelesson,thestageof“Presentation”→“Application”servesasthemainframeworkofeachlessonwherethetraineeslearntrainingitems.Therearesometypesoftrainingitems.Dependingonthetype,thetrainingmethodfortraineestoacquireabilityeasilyshouldbeselected.Thismethodiscombinedwith“Presentation”and“Application”.Thissectionclassifiestrainingitemsintoknowledge,sensory-motorskills,intellectualmanagementskill,andattitudeinordertoexpoundeachbasictrainingmethod.
(1)Instructionofknowledge①Repeatedlearning
Repeatedlearningisalearningmethodtomemorizeacertainfactbyreadingandwritingitrepeatedly.Thismethodisusedforlearningmerelytomemorizethefact,whichismoreeffectiveforlearningtoregenerateandrecognizeacertainamountofknowledgeforexams.Knowledgewhichwasmemorizedisgenerallyforgottenatacertainrate.Re-learningofknowledgebeforeitisforgottencanentrenchtheknowledgelearned.Forexample,whenmemorizing100facts,supposethatyouhavefinishedlearning1through10factsandthenyoulearn1to20factsinsteadofgoingandlearning11through20facts.Thismeansthatyouhavereviewed1through10factsbeforeforgettingthem.
However,humansforgetwhattheylearnedinduecourseanywayunlesstheyhaveopportunitiestousetheknowledgegained.Thiskindoflearningmethodcanbeeffectiveforanimpendingexamswherethetraineesarerequiredtochecktheirknowledgememorizedwithinaspecifiedperiod.However,thisisnoteffectivelearningforthepurposeofapplyingtheknowledgegainedtotheactualsituationsintherealworld.
②PresentationofsystematizationandstructuringKnowledgecanbeunforgettablewhenmemorizednotasarandomenumerationbutasasystemorastructure.
The example below, “How to explain 1”, explains knowledge as a random enumeration, which is difficult tomemorize.
Howtoexplain1:N-2Fismanualweldingwhichisconducteddownwardforaverage-thicksteelplateswithoutbackboards.A-1Vismanualweldingwhichisconductedverticallyforthinplateswithbackboards.
Theotherexamplebelow,“Howtoexplain2”,explainsasthestructuredknowledge,whichiseasytomemorize.
Howtoexplain2:Weldingtypesareindicatedaccordingtothefollowingprotocols. N-2F ││└── Platedirection F:Downward;V:Vertical;H:Horizontal │└─── Platethickness 1:Thin;2:Average;3:Thick └──── Weldingtypes N:Manual welding (without backboards); A: Manual welding (with
backboards)
N-2Findicatesmanualwelding(withoutbackboards)foraverage-thickplatesanddownward.A-1Vindicatesmanualwelding(withbackboards)forthinplatesandvertical.
Bymemorizingthesystemsandstructures,individualfactscanbeestimatedorderivedfromthesystemswithoutmemorizingsuchfacts.Thismethodcandealwithawidevarietyofsituations.Thismeans,evenyouhavetodealwithmanysituations,youonlyhavetomemorizeafewernumberoffacts.
Chapter4LessonInstructionSkills
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③Learningcombinedknowledgeandsituationstobeapplied
Table 4-7 Sales Chart for Each Store
- 170 -
③ Learning combined knowledge and situations to be applied
Table 4-7 Sales Chart for Each Store
The above chart (Table 4-7) was created by using spreadsheet software. It is hard to memorize
each function of the spreadsheet software, such as “how to add a border”, “how to calculate cells”,
and “how to make a graphic chart”. Through learning each function one by one using the reference
manual; Learning about adding a border or calculating cells in a process to solve the actual problems,
such as calculating the average customer spending and profit rates, it is possible to memorize
knowledge more robustly. This is associated with the acquisition of intellectual management skills,
which will be explained in detail later.
No. Seats Sales Averagespend Food Cost Labor Costs Supplies Other Expenses Profits Profits per
SeatStore A 52 14,035,890 2,499 4,351,126 3,649,331 1,122,871 3,087,896 1,824,666 35,090
Store B 48 14,878,040 2,496 4,017,071 4,612,192 892,682 3,124,388 2,231,707 46,494
Store C 40 12,491,940 2,410 4,497,098 2,998,066 1,499,033 3,247,904 249,839 6,246
Store D 62 17,404,500 2,599 5,221,350 5,743,485 1,218,315 4,525,170 696,180 11,229
Store E 35 11,088,350 2,347 3,991,806 2,439,437 665,301 1,885,020 2,106,786 60,194
Seat ratio Sales ratio Averagespend ratio Food Cost ratio Labor Costs
ratio Supplies ratio OtherExpenses ratio Profits ratio Profit per seat
ratio
Store A 1.08 0.94 1.00 1.08 0.79 1.26 0.99 0.82 0.75
Store B 1 1 1 1 1 1 1 1 1
Store C 0.83 0.84 0.97 1.12 0.65 1.68 1.04 0.11 0.13
Store D 1.29 1.17 1.04 1.30 1.25 1.36 1.45 0.31 0.24
Store E 0.73 0.75 0.94 0.99 0.53 0.75 0.60 0.94 1.29
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
Store A
Store B
Store C
Store D
Store E
Theabovechart(Table4-7)wascreatedbyusingspreadsheetsoftware.Itishardtomemorizeeachfunctionofthespreadsheetsoftware,suchas“howtoaddaborder”,“howtocalculatecells”,and“howtomakeagraphicchart”.Throughlearningeachfunctiononebyoneusingthereferencemanual;Learningaboutaddingaborderorcalculatingcells inaprocesstosolvetheactualproblems,suchascalculatingtheaveragecustomerspendingandprofitrates,itispossibletomemorizeknowledgemorerobustly.Thisisassociatedwiththeacquisitionofintellectualmanagementskills,whichwillbeexplainedindetaillater.
4.3InstructionMethodsCorrespondingtoTrainingItems
125
(2)Instructionofsensory-motorskills
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Extraction of elemental movements
Establishment of the appropriatestandards for elemental
movement
Compounding all elemental movements and balance
Formulation of established jobs
Elemental movements of nailing
Swing efficiently Hit the nail at the right angle
Hit the nail on target
Adjust the hitting strength
Figure 4-2 Instruction of Sensory-Motor Skills
(Source:Figure2-28Knackforinstructionofsensory-motorskillsonP.107ofthe10threvisededitionof“TheoryandPracticeofVocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialsResearchCenter)
Regardlessofwhetherconsciousorunconscious,sensory-motorskillsistheskillwhichlargelyinvolveselementtocontrolbodymovementsbysense.Jobssuchasnailingwherethehammerneedstohitthenailaccuratelyrequirevariouscontrolfactorswhenthehammerisswung.
Whentrainingsuchsensory-motorskills,VTinstructorsneedtoclarifyelementalmovementsexistingwithintherelevantjob,andthenattempttohavethetraineespracticeeachsingleelementalmovementonebyone.VTInstructorsneedtohavethetraineespracticeeachsingleelementalmovementfirst,followedbypracticingseveralelementalmovements.Bydoingso,thetraineesbecomesabletocarryouttheentirejob.
Table 4-8 Example of Nailing Work Instruction
Learningitems Trainingmethod
Extractionofelemental
movem
ents+Establishm
entoftheappropriatestandardforelem
ental movem
ents
Hitthenailontarget ・�Practiceadjustingthebodypositionsothatthehammercanhitthenailontarget.
↓
Hitthenailattherightangle ・�Practiceadjustingthekneeheightandthewidthbetweenfeetplacedsothatthehammercanhitthenailattherightangle.
↓
Swingefficiently
・�Practiceswingingthehammerusingthewristandelbowastheaxisofrotation.
・�Thepurposeisnothitontarget.Practicebyusingatargetwithoutusingnails.
↓
Combiningall
elementalm
ovements
and balance+Form
ulationofestablished jobs
Swingefficiently+Ontarget・�Practicetobecapableofbothswingingthehammerusingthewristandelbowastheaxisofrotation+takingaim.Practicebyusingatargetwithoutusingnails.
↓
Swingefficiently+Ontarget+Atarightangle
・�Practicesothatthefollowingskillsco-exist:swingthehammerusingthewristandelbowastheaxisofrotation+takeaim+hitthenailattherightangle.Startpracticingbyusingnails.
Chapter4LessonInstructionSkills
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(3)Instructionofintellectualmanagementskills
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Table 4-8 Example of Nailing Work Instruction Learning items Training method
Extraction of elemental
movem
ents + Establishm
ent of the appropriate standard for elem
ental movem
ents
Hit the nail on target ・Practice adjusting the body position so that the hammer can hit the nail on target.
↓
Hit the nail at the right angle ・Practice adjusting the knee height and the width between feet placed so that the hammer can hit the nail at the right angle.
↓
Swing efficiently
・Practice swinging the hammer using the wrist and elbow as the axis of rotation.
・The purpose is not hit on target. Practice by using a target without using nails.
↓
Combining all
elemental
movem
ents and balance
+ Formulation of
established jobs
Swing efficiently + On target ・Practice to be capable of both swinging the hammer using the
wrist and elbow as the axis of rotation + taking aim. Practice by using a target without using nails.
↓
Swing efficiently + On target + At a right angle
・Practice so that the following skills co-exist: swing the hammer using the wrist and elbow as the axis of rotation + take aim + hit the nail at the right angle. Start practicing by using nails.
(3) Instruction of intellectual management skills
Figure 4-3 Instruction of Intellectual Management Skills
(Source: Figure 2-30 Knack for instruction of intellectual management skills on P. 108 of the 10th revised edition of
“Theory and Practice of Vocational Training” edited by General Incorporated Foundation, the Vocational Training
Materials Research Center)
An intellectual management skill is the skill to apply knowledge to the actual situations in
the real world. First, the trainees need to learn the knowledge, and then they practice how to apply
this knowledge to the situations in the real world.
Prepare assignments for the trainees that can be solved with less knowledge in the beginning,
then VT instructors have them learn the knowledge which is required to work on the assignments
given, and let them start to work on the assignments. Next, VT instructors may provide the trainees
with complicated assignments which require more knowledge. By doing so, knowledge which can be
Rule learning
Assignment analysis
Application of rules
Verification by execution
Figure 4-3 Instruction of Intellectual Management Skills
(Source:Figure2-30KnackforinstructionofintellectualmanagementskillsonP.108ofthe10threvisededitionof“TheoryandPracticeofVocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialsResearchCenter)
Anintellectualmanagementskillistheskilltoapplyknowledgetotheactualsituationsintherealworld.First,thetraineesneedtolearntheknowledge,andthentheypracticehowtoapplythisknowledgetothesituationsintherealworld.
Prepareassignmentsforthetraineesthatcanbesolvedwithlessknowledgeinthebeginning,thenVTinstructorshave themlearn theknowledgewhich is required toworkon theassignmentsgiven,and let themstart toworkon theassignments.Next,VTinstructorsmayprovidethetraineeswithcomplicatedassignmentswhichrequiremoreknowledge.Bydoingso,knowledgewhichcanbeappliedtotheactualsituationsisgraduallyincreased.
Whenknowledgeisapplied to theassignments,asgraphically illustrated inFigure4-4, it is important to let thetrainees themselves examinewhat they learn (See section“4.5DesignofTrainingAssignments”). If theVT instructorsimply shows the procedure on how towork on this assignment, itwould not be an effectivemethod for learning ofintellectualmanagementforthetrainees.
4.3InstructionMethodsCorrespondingtoTrainingItems
127
Figure 4-4 Example of Spreadsheet Software Learning(Source:Figure2-31ExampleofspreadsheetsoftwarelearningonP.109ofthe10threvisededitionof“TheoryandPracticeof
VocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialsResearchCenter)
(4)Instructionofattitude
Figure 4-5 Three Stages of Attitude Instruction(Source:Figure2-38Three stagesof attitude instructiononP. 123of the10th revised editionof “Theory andPracticeof
VocationalTraining”editedbyGeneralIncorporatedFoundation,theVocationalTrainingMaterialsResearchCenter)
- 173 -
applied to the actual situations is gradually increased.
When knowledge is applied to the assignments, as graphically illustrated in Figure 4-4, it is
important to let the trainees themselves examine what they learn (See section “4.5 Design of
Training Assignments”). If the VT instructor simply shows the procedure on how to work on this
assignment, it would not be an effective method for learning of intellectual management for the
trainees.
Figure 4-4 Example of Spreadsheet Software Learning (Source: Figure 2-31 Example of spreadsheet software learning on P. 109 of the 10th revised edition of “Theory and
Practice of Vocational Training” edited by General Incorporated Foundation, the Vocational Training Materials
Research Center)
Training assignment Creation of a notepad Calculation of total allowances
Rule learning
Concept of cellsEnter characters and numbers Change the cell size Cell style (ruled line) Printing
Concept of multiple-cell calculation Enter formulas
Assignment analysis
Recognize that ruled line and character entry frames are required as components for creating a notepad
Enter various allowances to cells Totaling the value in each cell can obtain the total allowance
Rule application
Draw ruled line in each cell Adjust the cell size Enter characters and numbers
Enter the name of allowance and the number for each allowance column Enter the formula to the total column
Verification Print out the worksheet to check if it is a notepad sheet
Check all the columns to see if the total allowance is displayed
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(4) Instruction of attitude
Figure 4-5 Three Stages of Attitude Instruction (Source: Figure 2-38 Three stages of attitude instruction on P. 123 of the 10th revised edition of “Theory and Practice
of Vocational Training” edited by General Incorporated Foundation, the Vocational Training Materials Research
Center)
Attitude is one’s own tendency of behavior where he/she can select the method and result of a
certain action taken. For example, as for going to school, there are individuals who try to arrive at
school on time while some do not care if they arrive late. This example shows that both parties have
different attitudes about the behavior of going to school. Instruction of attitude mentioned here will
change such undesirable attitudes to favorable attitudes through instructions.
This instruction of attitude is implemented in three stages. The first stage is the stage where
the instructors try to persuade and make them understand why fine attitude should be taken. In
this stage, the trainees have to clear up all questions regarding taking the relevant attitude. The
second stage trains the trainees how to take the relevant attitude. Explain the trainees specific
methods by which they can take the required attitude so long as they actually work in this trained
method. Until here, these instructions are conducted through lectures and practices. The third stage
is to confirm whether the trainees are able to continuously take the required attitude. If the trainees
fail to take the required attitude, the VT instructor tells them what they observed and encourages
them to take the recommended attitude.
Needs understanding
・Realize the need for doing so ・Realize the need for doing so is
required to get employment ・Confirm one’s current condition
Methods confirmation
・Know a method that enable them to continue to take the recommended attitude
・The method is specific and practicable
・Try to use the method
Attitude acquisition
・Continue to take a good attitude during the training duration
・Incorporate particular situations where this attitude can be taken
・Give the trainees continuous feedback about whether they can maintain a good attitude
Chapter4LessonInstructionSkills
128
Attitudeisone’sowntendencyofbehaviorwherehe/shecanselectthemethodandresultofacertainactiontaken.Forexample,asforgoingtoschool,thereareindividualswhotrytoarriveatschoolontimewhilesomedonotcareiftheyarrivelate.Thisexampleshowsthatbothpartieshavedifferentattitudesaboutthebehaviorofgoingtoschool.Instructionofattitudementionedherewillchangesuchundesirableattitudestofavorableattitudesthroughinstructions.
This instruction of attitude is implemented in three stages.Thefirst stage is the stagewhere the instructors trytopersuadeandmakethemunderstandwhyfineattitudeshouldbetaken.Inthisstage,thetraineeshavetoclearupallquestions regarding taking the relevant attitude.The second stage trains the trainees how to take the relevant attitude.Explainthetraineesspecificmethodsbywhichtheycantaketherequiredattitudesolongastheyactuallyworkinthistrainedmethod.Untilhere,theseinstructionsareconductedthroughlecturesandpractices.Thethirdstageistoconfirmwhetherthetraineesareabletocontinuouslytaketherequiredattitude.Ifthetraineesfailtotaketherequiredattitude,theVTinstructortellsthemwhattheyobservedandencouragesthemtotaketherecommendedattitude.
Figure 4-6 Example of Instruction for Trainees That Arrive Late for Lesson
- 175 -
Needs
Understanding
Let the trainees understand why they need to arrive at VT institution on time
・Discuss the reason why we need to be punctual through a question-and-answer
・Let them listen to critical comments from others for not being punctual
・Have them experience trouble caused by not being punctual
Methods
Confirmation
Train the trainees how to come to VT institution on time
・Let them make a time table from waking up until arriving at VT institution
・Make them decide what time they should go to bed at the night before
・Make them set an alarm clock
Attitude
acquisition
Give the trainees feedback when they arrive at VT institution on time
・Tell them to become accustomed to each time set for going to bed, waking up, and leaving home
・Check if they arrive on time ・ Extend check intervals ・ Tell them that they are doing good
job with the fine attitude they are taking
Figure 4-6 Example of Instruction for Trainees That Arrive Late for Lesson
4.4ExampleofLessonPlans
129
4�4 Example of Lesson Plans
Thissectiongraphicallyillustratesthelessonplanwhichisdescribedbasedonthebasicsoflessonplanningandinstructionaltipsthathavebeendescribedupuntilhere.
Table 4-9 Example of the Lesson Plan
LessonOutline
Lessontheme Howtotightenhexagonbolts
Purpose of Lesson
Therearemanysituationswhereboltsaretightenedforavarietyofpurposes,suchasassemblyofmetallicproducts,assemblyofautomobilesandmachines,mountingoftirewheels,structuringofbuildingstructures,andassemblingofelectricalcomponentstodistributionboards.Inthesesituations,failingtotightenboltsinapropermannerbyusingpropertoolsmightdamagebolts,products,andtools.Additionally,boltscouldloosenovertimeinthefuture.Suchafailureworsensworkefficiencyandincreasesunnecessaryrepairwork,andwillresultincausingaccidentsatalaterdate.Furthermore,injuriescouldoccurwhenovertighteningboltsstronglyorunscrewingthembyswingingyourarmwidelyandhityourhandonotherpartsaroundyou.Thepurposeofthislessonisinorderforworkersinawidevarietyoftradestoacquirebolttighteningskillswhichtheyneedtoknowascommonskills.
Attainmentobjective
1.Capableofworkingonboltsandnutswithoutinjuries,withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingtoolsaccordingtotheassignedwork3.Capableoftighteningboltsatspecifiedtorques4.Capableoftighteningboltsaccordingtoeachobject(washers,workability,anddistortion)
Trainingitems
1.Workwithoutcausingaccidents 1-1.Typesandnameoftoolsandhowtouse(openendedspanner,offsetwrench,socketwrench,
andextensionbar) 1-2.Workwhilepreventingthecauseofinjuries (a)Accidenttypes(thetool“slippingoff”whileinuse,suddenlooseness) (b)Injurypreventionmeasures 1-3.Workthatpreventsdamagetoboltsandtools (a)Damagetypes(damagingboltthreadsorspread/brokenwrenchend);(b)Bolt/toolsize(the
two-facewidth,metricbolts,andunifiedbolts);(c)Threadborefittingtotheboltsize,andthefeelofthetools;(d)Methodsthatpreventdamage
2.Useoftoolssuitablefortheassignedwork 2-1.Worktypes(boltlocations(flatornarrow),boltaccessories(brakehosesorplugs),andtorque
scale) 2-2.Howtousetools(openendedspanner,offsetwrench,socketwrench,extensionbar,ratchet
handle,andadjustablewrench) (a)Directiontowardwhichforceisapplied;(b)Offset;(c)Handlelength;(d)Boltshape;(e)
Loadandworkability;(f)Adjustmentoftheholdingposition(frontandbacksides,notch/socketangles,ratchet)
2-3.Selectionofpropertoolssuitablefortheassignedwork3.Tighteningtothepropertorque 3-1.Conceptoftorque 3-2.Howtouseindicatingtorquetoolsandtheturnofnuttighteningmethod(angelemethod) 3-3.Afeelforthereferencetorque(10,30,60,and100N/m) 3-4.Fitoftheboltandthethreadedbore (a)Afeelforforeignsubstance(b)Howtocleanthethreadedportion4.Tighteningboltsaccordingtoeachobject 4-1.Useofwashers (a)Purposeofwashers;(b)Locationswherewashersareused;(c)Howtoapplytorquetothe
washer 4-2.Easy-to-workorder (a)Temporarytighteningthatmakesworkeasier;(b)Fromtemporarytighteningtofull
tightening 4-3.Tighteningorderthatdoesnotdistorttheproduct (a)Inside→Outside;(b)Diagonal;(c)Multipletightening(evenly)
Eligiblepersons
WorkerswhotightenboltsfortheirworkWorkerswhocanholdtools,suchassocketwrenches,withbothhands
Chapter4LessonInstructionSkills
130
Traininghours 3 hrs. Toolsused,
etc.
Bolttighteningtrainingmaterials(SeeFigure4-10①-⑧)Openendedspanner,8x9,10x12,and12x14Offsetwrench,8x9,10x12,and12x14,with0°,15°,and45°foreachAsetofsocketwrencheswith9.5mmsquaredrive,12.7mmsquaredrive,hexagonal/dodecagonalsocketwrenches,12.7mmsquaredrivehexagonal/dodecagonalsocketwrenchesIndicatingtorquetools,10-50N/mand20-130N/m
Lessonprocedure
Classification Hrs. Development Remarks
IntroductionMotivation 5/5
・�Showingthefollowingwork,andhavethetraineesrealizethatfailingtotightenboltsinapropermannermightdamagetoolsorbolts,orcouldcauseinjuries.1st:Tightenaboltbyusingasocketwrenchinthepropersize.Tightenthe
boltproperlywhilenoticingthefollowingpoints.Directionwherethehanddoesnothitanything:Holdthesocketbase(thefrontpartofthewrenchhandle)andtheendpartofthehandle・�Explainthattoday’strainingisaboutthisbolttighteningwork.2nd:Tightenaboltbyusingasocketwrenchwiththelonghandleuntil
wrenchingoffthebolt3rd:Usingasocketwrenchwiththeshorthandle,showhowtheboltis
difficulttobeunscrewed,butsuddenlybecomesloosened
・�Motivatethetraineesbyexplainingthepurposeasshownbelow:・�Thetraineeswilltightenboltsinvariousplacesinthefuture・�Failing to tighten bolts in a propermanner could damage tools andbolts,orevencauseinjuries.
・�This might reduce production efficiency, resulting in dampeningcompetitiveness.
・�Tolearnhowtotightenboltsproperly
Presentation ・�Explaintheobjectiveasfollows:1.Capable of working on bolts and nuts without injuries, withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingtoolsaccordingtotheassignedwork3.Capableoftighteningboltsatspecifiedtorques4.Capable of tightening bolts according to each object (washers,workability,anddistortion)
・�Explainhowtrainingprogressesasfollows:1.Capable of working on bolts and nuts without injuries, withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingtoolsaccordingtotheassignedwork3.Capableoftighteningboltsatspecifiedtorques4.Capable of tightening bolts according to each object (washers,workability,anddistortion)
“Development”Motivation 20/25
■ 1.Workwithoutcausingaccidents 1-1.Typesandnamesofthetoolsandhowtouse(openendedspanner,
offsetwrench,socketwrench,andextensionbar).・�Motivatethetraineesbygivingthefollowingexplanations・�Ifyoudonotknowthenameofeachtool,youwillgetconfusedinthesubsequentexplanation.
・�Thenameoftooltobeusedtodayandthe outlineofhowtheyareusedwillbeexplained.
4.4ExampleofLessonPlans
131
Presentation ・�Explainthenameofeachtoolandeachpartofthetoolalongwithhowtouseasdescribedbelow.
�However,demonstrateonlyhowtotightenandloosenbolts.Howtoadjustthewrenchhandlepositionisnottrainedatthisstage.・�Openendedspanner,itshead,anditshandle Showhowbothendsareattachedtothenut・�Offsetwrench,itshead,anditshandle Showhowbothendsareattachedtothenut・�Socket wrench, extension bar, socket, spinner handle, and ratchethandle
�Combinethespinnerhandlewiththesocketandshowhowtoattachthemtothenut.Showhowtocombinethespinnerhandlewiththesocketandtheextensionbar.
�Showhow the rotationdirectioncanbechangedbyoperating theswitchingleverontheratchethandle.
Application ・�Applytrainingasfollows:・�Showingsometoolsandeachpartofatool,havethetraineesanswertheirname.
・�Alignthetoolsonthetable.Saythenameofeachtool,andhavethetraineespickuptheonementioned.
Evaluation ・�Observingtheirperformance,conductevaluationasfollows:・�Checkwhethereachofthetraineescansaythecorrecttoolname.・�Checkwhethereachofthetraineescanpickupthecorrecttool.
“Development”Motivation
■ 1.Workwithoutcausingaccidents1-2.Workwhilepreventinginjuries a)Accidenttypes(thetools“slippingoff”whileinuse,suddenlooseness) b)Injurypreventionmeasures・�Motivatethetraineesbydemonstratingthesituationswhereaccidents
could be caused as follows:・�Attachalargely-offsetwrenchtothebolt,applyforcetowardaproperdirectiontotheextentthattheboltdoesnotloosen.
・�Showthattheoffsetwrenchcanslipofffromtheboltbychangingtheforcedirectionslightlyupward
・�Summarizethisportionwiththefollowingwords:・�Whenthetoolslipsoffwhiletheforceisbeingapplied,youmightbeinjuredbyhittingyourhandonsurroundings..
・�Needtolearnhowtopreventthisfromoccurring.
Presentation ・�Explaintheaccidenttypesasfollows:・�Therearebroadlytwobolt-tighteningaccidenttypes1.Thetighteningtoolslipsofffromthebolt(Thetoolslipsoffduetodifferentforcedirectionorlargeoffset)
2.Theboltsuddenlyloosens
Presentation ・�Byusinganopenendedspanner,explainhowtopreventaccidentsfromoccurringwhentighteningbolts.・�Toolswithproperhandlelengths・�Inprinciple, apply force toward the front (toward the trainee’sbodyfront).
・�Check for objects that could cause injuries in the direction towardwhichtheopenendedspanner’shandlemoves.
・Whenthehandleturns,theangleisheadingfortheobstacle.・�The handlemight be pushed by the hand palmwithout holding thehandlewherethereisacertainobstacle.Introducethehandleturningmethodthatdoesnotcauseinjuriesalthoughthetoolsuddenlyslipsoff.
・�Match the direction towhich force is applied in the bolt tightening/looseningdirection.
Chapter4LessonInstructionSkills
132
Application ・�Givethetraineesthefollowingtrainingassignmentstopracticeforsafetyuseoftheopenendedspanner.Trainingassignment1-1.Fixingtheplateonthebase(1)Fixbothedgesoftheplatewithsixboltsbyusinganopenendedspanner,andthenremovethem.Letthemnoticethefollowingpoints.・�Pullthespannertowardthebodyfront.・�When the trainee turns thewrench toward theobstacle, tell them topushthewrenchwithoutholdingthehandle.
・�Atthattime,havethemholdthewrenchhead.・�Make them confirm to apply force in the bolt tightening/looseningdirection.
Trainingmaterials①,③,⑤,and⑥
Evaluation ・Evaluatethetrainee’sperformanceconditionfromthefollowingviewpoints:・�Thetraineepullsthewrenchtowardthebodyfront・�When the trainee turns the wrench toward the obstacle, the traineepushesthewrenchbytheirpalmwithoutholdingthehandle.
・�The trainee applies force in the direction toward which the bolt isturned.
Presentation ・�Byusinganoffsetwrench,explainhowtopreventaccidentsfromoccurringwhentighteningbolts.・�Offsetwrencheshavevariousoffsets.・�Theconditionstomatchwiththeboltturningdirectionbecomeverystrict.
Application ・�Givethetraineesthefollowingtrainingassignmentstopracticesafetyuseoftheoffsetwrench.・�Trainingassignment1-2.Fixingtheplateonthebase(2)・�Letthemuselongoffsetwrenchesof0°,15°,and45°.・�Letthemcheckthedirectiontowardwhichforceisapplied.・�Letthemexperiencethesituationwherethetooleasilyslipsoffwhenthedirectionischangedslightly.
・�Tellthemtocontinuouslypayattentiontotheforcedirection.
Trainingmaterials①,③,⑤,and⑥
Evaluation ・�Evaluatethetrainee’sperformanceconditionfromthefollowingviewpoints:・�The force direction is matched with each offset angle of the offsetwrench.
Summary Presentation
Today’strainingcontainsthefollowingitems:・�Safetyworkmethods・�Properselectionoftools・�Applyingpropertorque・�Properprocedureoftighteningboltstofixproductsinvariousshapesandproperuseofwashers
・Tellthemthatyouhaveconfirmedthatallthetraineeshaveachievedthefollowingattainmentobjectivesthroughtrainingassignmentsworkedon.1. Capable of working on bolts and nuts without injuries, withoutdamagingbolts,threadedbores,ortools,andwithoutcausinglooseness
2.Capableofusingpropertoolsaccordingtothework3.Capableoftighteningboltsatspecifiedtorques4.Capable of tightening bolts according to each object (washers,workability,anddistortion)
4.4ExampleofLessonPlans
133
Motivation Summarizetoday’slessonsothatthetraineesapplywhattheylearnedtotheactualworkasfollows:・�Thetraineescanadapttobolttighteningworkdoneinvariousplacesfromnowon
・�The trainees can use tools properly without causing injuries ordamagingtoolsandbolts.
・�Thetraineescanenhanceproductionefficiencyaspartofmaintainingcompetitiveness.
・�The trainees have to utilized what they learned today during theiractualwork.
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4�5 Design of Training Assignments
4�5�1 Importance of designing training assignmentsTrainingassignmentsshouldbedesignedstrategically.ThemaintargetofVTistradeskills.Itisimpossibleforthe
traineestoacquiretradeskillsmerelybyattendinglecturesorobservingperformancebytheVTinstructors.Thetraineescanacquiretradeskillsonlybyexperiencefromaccumulatingpracticeoftheskills.ThisistheultimatereasonwhymorethanhalfoftheVTcurriculumisdevotedtopracticetraining.Asshowninthefigurebelow(Figure4-7),practicemeanstocarryoutthetrainingassignmentsgivenbytheVTinstructors,whichservesas“learningthroughaction”.Additionally,this“learningthroughaction”basedontheideaoftrainingassignmentsactuallyformsthecoreofVT.
Inmost cases, training assignments are designed as a group of highly-related assignments.This is because thetargetedabilityoftrainingassignmentsistheintegralandpracticalability.Designingagroupofassignments(assignmentsA,B,C...)isequaltoprogramming“learningthroughaction”.Therefore,itisnotanexaggerationtosaythatthesetrainingassignmentsreflectthecompetenceandeducationalconsiderationoftheVTinstructors.TheVTinstructorshavetodesigntrainingassignmentsstrategicallyinorderforthetraineestoachievetheattainmentobjectivescompletelyandrationally.
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4.5 Design of Training Assignments
4.5.1 Importance of designing training assignments
Training assignments should be designed strategically. The main target of VT is trade skills.
It is impossible for the trainees to acquire trade skills merely by attending lectures or observing
performance by the VT instructors. The trainees can acquire trade skills only by experience from
accumulating practice of the skills. This is the ultimate reason why more than half of the VT
curriculum is devoted to practice training. As shown in the figure below (Figure 4-7), practice means
to carry out the training assignments given by the VT instructors, which serves as “learning through
action”. Additionally, this “learning through action” based on the idea of training assignments
actually forms the core of VT.
In most cases, training assignments are designed as a group of highly-related assignments.
This is because the targeted ability of training assignments is the integral and practical ability.
Designing a group of assignments (assignments A, B, C...) is equal to programming “learning
through action”. Therefore, it is not an exaggeration to say that these training assignments reflect
the competence and educational consideration of the VT instructors. The VT instructors have to
design training assignments strategically in order for the trainees to achieve the attainment
objectives completely and rationally.
Figure 4-7 Relationship Between Training Assignments and Practices in VT
Figure 4-7 Relationship Between Training Assignments and Practices in VT
4�5�2 Design processes for training assignmentsTrainingassignmentsthatarerationallydesignedwithinthescopeofacertainprocesshelpthetraineesacquiretrade
skillssmoothly.Thissectionexplainsthedesignprocessesfortrainingassignmentsbydividingthemintothreesteps.Figure4-8showsthesethreestepsonaconceptualbasis.
Figure 4-8 Design Process for Training Assignments
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4.5.2 Design processes for training assignments
Training assignments that are rationally designed within the scope of a certain process help
the trainees acquire trade skills smoothly. This section explains the design processes for training
assignments by dividing them into three steps. Figure 4-8 shows these three steps on a conceptual
basis.
Figure 4-8 Design Process for Training Assignments
(1) Job analysis
Analyze the targeted job (ability) and break it down into ability components (skills and
attitude) that compose the job. Figure 4-9 shows an example of job analysis based on target
analysis.
(2) Design of training assignments
Training assignments are designed in steps according to the characteristics of each ability
that is a component of the job. Training assignments are “assignments for learning through action”.
The VT instructors need to have an image of the learning behavior of the trainees when designing
training assignments. Furthermore, they make effort so that the trainees can feel the importance
and enjoyment of the training content. The final assignment shown in Figure 4-11 corresponds to
the practical test which is a typical example of a comprehensive training assignment.
4.5DesignofTrainingAssignments
135
(1)JobanalysisAnalyzethetargetedjob(ability)andbreakitdownintoabilitycomponents(skillsandattitude)thatcomposethe
job.Figure4-9showsanexampleofjobanalysisbasedontargetanalysis.
(2)DesignoftrainingassignmentsTrainingassignmentsaredesignedinstepsaccordingtothecharacteristicsofeachabilitythatisacomponentofthe
job.Trainingassignmentsare“assignmentsforlearningthroughaction”.TheVTinstructorsneedtohaveanimageofthelearningbehaviorofthetraineeswhendesigningtrainingassignments.Furthermore,theymakeeffortsothatthetraineescanfeeltheimportanceandenjoymentofthetrainingcontent.ThefinalassignmentshowninFigure4-11correspondstothepracticaltestwhichisatypicalexampleofacomprehensivetrainingassignment.
(3)DeterminationoftrainingassignmentorderPresentingorderoftrainingassignmentshastobedeterminedsothattrainingassignmentsaregivenstepbystep
fromelementaltocomprehensiveassignmentsbasedonconsiderationofthedifficultlevelofeachassignmentandrequiredskills.
Figure 4-9 Example of Job Analysis with the Use of Target Analysis
4�5�3 Example of training assignments designAsacasestudy,thissectionintroduces“tighteningbyusinghexagonbolts”.Table4-10showstheoutlineofthis
training.Tighteningboltsappears tobeasimple job todo.However, failing to tightenbolts inapropermannercoulddamageboltsandthreadedbores.Bolt loosenesscouldcausedisastersoraccidents.Moreover, ifa tighteningtoolslipsofffromaboltwhileapplyinglargeforceonatoolhandle,theoperatorcouldbeinjuredbyhittinghis/herhandagainstanotherobjectorbyfallingdown.Figure4-10showsanexampleoftrainingmaterialsandtoolsusedduringtrainingforthetighteninghexagonboltsaccordingtothisplan’soutline.Figure4-11showsanexampleofthefinalassignmentwhichisgiveninthefinalstageofthistraining.ThisfinalassignmentcanbeimplementedbycombiningthetrainingmaterialsandthetoolsshownbyFigure4-10.Figure4-12showsadesignflowforthetrainingassignmentforthetighteninghexagonbolts. In theflowof thisfigure, jobanalysison tighteninghexagonbolts isconductedat thebeginningandextract theabilitiesthatcomposetherelevantjob.Next,thisflowshowstrainingassignmentsAthroughDwhichwereconsideredforthepurposeofdevelopingeachability.Thenumbersfrom① to ⑧aswrittenremarksundereachtrainingassignmentarethenumberoftrainingmaterialandthetoolshowninFigure4-10.Finally,thisflowshowstheorderoftrainingassignments
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(3) Determination of training assignment order
Presenting order of training assignments has to be determined so that training assignments
are given step by step from elemental to comprehensive assignments based on consideration of the
difficult level of each assignment and required skills.
Figure 4-9 Example of Job Analysis With the Use of Target Analysis
4.5.3 Example of training assignments design
As a case study, this section introduces “tightening by using hexagon bolts”. Table 4-10 shows
the outline of this training. Tightening bolts appears to be a simple job to do. However, failing to
tighten bolts in a proper manner could damage bolts and threaded bores. Bolt looseness could cause
disasters or accidents. Moreover, if a tightening tool slips off from a bolt while applying large force
on a tool handle, the operator could be injured by hitting his/her hand against another object or by
falling down. Figure 4-10 shows an example of training materials and tools used during training for
the tightening hexagon bolts according to this plan’s outline. Figure 4-11 shows an example of the
final assignment which is given in the final stage of this training. This final assignment can be
implemented by combining the training materials and the tools shown by Figure 4-10. Figure 4-12
shows a design flow for the training assignment for the tightening hexagon bolts. In the flow of this
figure, job analysis on tightening hexagon bolts is conducted at the beginning and extract the
abilities that compose the relevant job. Next, this flow shows training assignments A through D which were considered for the purpose of developing each ability. The numbers from ① to ⑧ as
[Job]
[Ability A] [Ability B] [Ability C] [Ability D]
Extract from Figure 4-1
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whichwasdeterminedbasedonconsiderationforthedifficultylevelofeachtrainingassignmentandrequiredskills.
Table 4-10 Training Outline of “Tightening Hexagon Bolts”
Target Tighteninghexagonbolts
Purpose of lesson
[Purpose]Thepurposeofthislessonisinorderforworkersinawidevarietyoftradestoacquirebolttighteningskillswhichtheyneedtoknowascommonskill.[Importance]Tighteningboltsappearstobeasimplejobtodo.However,failingtotightenboltsinapropermannercouldcausethefollowingproblems.(1)Bolts,products,ortoolsaredamaged.(2)Boltsareloosened.(3)Whenthetighteningtoolslipsofffromtheboltwhileapplyinglargeforceon
thetoolhandle,theoperatorcouldbeinjuredbyhittinghis/herhandagainstanotherobjectorbyfallingdown.
[Application]Thisskillisappliedtothefollowingtrades:Assemblyofmetallicproducts,assemblyofautomobiles,structuringbuildingstructures,andassemblyofdistributionboards.
Attainmentobjectives
A.Capableofworkingwithoutcausingaccidents(injuries)anddamage(tobolts,threadedbores,andtools)
B.CapableofusingtoolssuitablefortheworkingconditionsC.CapableoftighteningboltsatapropertorqueD.Capableoftighteningboltsaccordingtothematerialsandformsofthe
targetedobjecttobetightened (Useofwashers,distortionpreventionforthetargetedobject,consideration
onworkability,etc.)
Eligiblepersons
TraineesofMetallicProcessing,Machining,AutomobileMaintenance,ElectricalEngineering,andArchitecture
Traininghours xxhours
Figure 4-10 Example of Materials and Tools Used for Training of Tightening Hexagon Bolts
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Figure 4-10 Example of Materials and Tools Used for Training of Tightening Hexagon Bolts
4.5DesignofTrainingAssignments
137
Figure 4-11 Example of the Final Training Assignment
Figure①through⑧arethenumbersofeachkindofmaterialandtoolsshowninFigure4-10.
Figure 4-12 Example of Designing a Training Assignment
4�5�4 Training assignment typesSection“4.3InstructionMethodsCorrespondingtoTrainingItems”describedexamplesofinstructingknowledge,
skills,andattitudes.Thissectiongoesfurtherbyshowingtrainingassignmentexamplesindetail.Theexamplesoftrainingassignmentsdescribedbelowarethoseconsideredintrainingassignment②ofFigure4-12.
- 187 -
Figure 4-11 Example of the Final Training Assignment
Figure ① through ⑧ are the numbers of each kind of material and tools shown in Figure 4-10.
Figure 4-12 Example of Designing a Training Assignment
- 187 -
Figure 4-11 Example of the Final Training Assignment
Figure ① through ⑧ are the numbers of each kind of material and tools shown in Figure 4-10.
Figure 4-12 Example of Designing a Training Assignment
Chapter4LessonInstructionSkills
138
(1)Trainingassignmentsintendedtodevelopsensory-motorskillsSensory-motorskillsconsistmainlyofrecognitionofsituationsbysensoryorgansandsubtlephysicalmovement
whichcorrespondstowhatisrecognized.Afamiliarexampleoftheseskillsisbicycleriding.AsforVT,thehandleoperationofmachinetools,andoperationofhandtoolssuchashammersandmetalcuttingsawsareregardedassensory-motorskills.Thefigurebelow(Figure4-13)showsanexampleoftrainingassignmentintendedtodevelopsensory-motorskills.
Figure 4-13 Example of Training Assignments for Developing Sensory-Motor Skills
(2)TrainingassignmentsintendedtodevelopintellectualmanagementskillsIntellectualmanagementskillsconsistofabilitiesofjudgmentandplanning.Afamiliarexampleoftheseskillsis
examiningaroutewhengoingtoseveralshopsforshoppingbybicycle.(SimilarassignmentisshowninFigure4-14asanexampleofexaminationoftighteningorder.InVT,setupwork(preparation)andprogrammingforinformationprocessingarefallwithintheseskills.
Figure 4-14 Example of Training Assignments for Developing Intellectual Management Skills
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4.5.4 Training assignment types
Section “4.3 Instruction Methods Corresponding to Training Items” described examples of
instructing knowledge, skills, and attitudes. This section goes further by showing training
assignment examples in detail. The examples of training assignments described below are those considered in training assignment ② of Figure 4-12.
(1) Training assignments intended to develop sensory-motor skills
Sensory-motor skills consist mainly of recognition of situations by sensory organs and subtle
physical movement which corresponds to what is recognized. A familiar example of these skills is
bicycle riding. As for VT, the handle operation of machine tools, and operation of hand tools such as
hammers and metal cutting saws are regarded as sensory-motor skills. The figure below (Figure 4-
13) shows an example of training assignment intended to develop sensory-motor skills.
[Training assignment C: Proper tightening force] ◆This training assignment is for learning the feel of
the force level adjustment for tightening bolts by using
tightening tools. ◆Prepare indicating torque tools ⑦(D) to measure the
tightening force, and have the trainees measure the
tightening force applied to bolts by feel. ◆Have them practice with an open ended spanner ⑦
(A) until the bolt tightening force by feel remains within
±5% of the force specified.
Figure 4-13 Example of Training Assignments for Developing Sensory-Motor Skills
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(2) Training assignments intended to develop intellectual management skills
Intellectual management skills consist of abilities of judgment and planning. A familiar
example of these skills is examining a route when going to several shops for shopping by bicycle.
(Similar assignment is shown in Figure 4-14 as an example of examination of tightening order. In
VT, set up work (preparation) and programming for information processing are fall within these
skills.
[Training assignment D-2: Examination of tightening order] ◆This training assignment is for training the
examination of rational tightening order of bolts. ◆The upper diagram (1) shows a bad example where
bolts are tightened from the far right. In this case, bolts are tightened with the left edge of the steel plate ③
floating. ◆The lower diagram (2) shows an example of tightening
bolts diagonally to control plate floating and
deformation. ◆Other tightening orders can also be considered in this
training assignment. VT Instructor can also expect the
trainees to enhance their inquisitive spirit by making
presentations about the tightening order they
considered and their reasons.
Figure 4-14 Example of Training Assignments for Developing Intellectual Management Skills
(1)
(2)
4.5DesignofTrainingAssignments
139
(3)Trainingassignmentsintendedtodevelopfineattitudes Attitudesarebroadlydividedintogeneralattitudes,suchas“tobeabletosaygreetings”and“tobeabletoarrive
ontime”,andattitudesclosely-relatedtodutyperformance,suchas“tobeabletogiveaclearcueincollaborativeworkprojects”and“tobeabletoobservepredeterminedproceduresandrules”.Thelaterattitudes,whichareclosely-relatedtoperformanceduties,arethemaintargetfortrainingassignmentsforthispractice.Figure4-15showsanexampleoftrainingassignmentsintendedtodevelopfineattitudes.
Figure 4-15 Example of Training Assignments for Developing Fine Attitudes
(4)ElementaltrainingassignmentsandcomprehensivetrainingassignmentsAsdescribedinsection“3.6.1Trainingassignment”,trainingassignmentsarebroadlydividedintoelementaltraining
assignmentsandcomprehensivetrainingassignments.Elementaltrainingassignmentsarefrequentlyusedinthefirsthalfoftraining,whilemanycomprehensivetrainingassignmentsareusedinthesecondhalf.Eachoftheelementaltrainingassignmentsishardtobeestablishedasanactualduty,butitisnecessaryforacquiringelementalabilitiesthatserveasthefoundationofdutyperformance.Therefore,manyelementaltrainingassignmentstakeasimpleformwhichisnotseenintheactualworksite.Thefigurebelow(Figure4-16)showsanexampleofelementaltrainingassignments.
Figure 4-16 Example of Elemental Training Assignments
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(3) Training assignments intended to develop fine attitudes
Attitudes are broadly divided into general attitudes, such as “to be able to say greetings” and
“to be able to arrive on time”, and attitudes closely-related to duty performance, such as “to be able
to give a clear cue in collaborative work projects” and “to be able to observe predetermined
procedures and rules”. The later attitudes, which are closely-related to performance duties, are the
main target for training assignments for this practice. Figure 4-15 shows an example of training
assignments intended to develop fine attitudes.
[Training assignment A-1: Selection of tightening direction] ◆This training assignment is to learn the attitude
to observe keeping rules. ◆Explain disaster cases caused due to the
tightening of bolts by pushing the tool toward the
obstacle. ◆③; Using the open ended spanner ⑦ (A) may
cause injury to the hand due to the obstacle wall when tightening bolts in the left side line bores ③.
◆Prepare the tool ⑦(C) necessary for the above
mentioned case in the tool room. Only those trainees who
took the trouble to get the tool and tighten the bolts to the
proper posture will pass this training.
Figure 4-15 Example of Training Assignments for Developing Fine Attitudes
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(4) Elemental training assignments and comprehensive training assignments
As described in section “3.6.1 Training assignment”, training assignments are broadly divided
into elemental training assignments and comprehensive training assignments. Elemental training
assignments are frequently used in the first half of training, while many comprehensive training
assignments are used in the second half. Each of the elemental training assignments is hard to be
established as an actual duty, but it is necessary for acquiring elemental abilities that serve as the
foundation of duty performance. Therefore, many elemental training assignments take a simple form
which is not seen in the actual work site. The figure below (Figure 4-16) shows an example of
elemental training assignments.
[Training assignment A-2: Selection of bolts] ◆This training assignment trains on how to select
bolts fitting to threaded bores. ◆There are inch bolts and metric bolts. Those bolts
having similar diameters can be inserted into the bore
to a certain degree. Tightening such bolts forcibly can
damage them. ◆Prepare more than 10- inch bolts and more than 10-
metric bolts, respectively.
Figure 4-16 Example of Elemental Training Assignments
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140
Comprehensivetrainingassignmentsareforbuildingthevocationalcapabilitiessetas thetrainingobjectivethatmatchasmuchaspossibletotherealityofworksite.Thesetrainingassignmentscanbeimplementedonlywhensomeelementaryabilitiesarecombined.Therefore,comprehensivetrainingassignmentstendtotakeformsthatareclosetodutiesassignedattheactualworksite.Figure4-17showsanexampleofcomprehensivetrainingassignments.ThisfigureexplainsthecontentshowninFigure4-11indetail.
Figure 4-17 Example of Comprehensive Training Assignments
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Comprehensive training assignments are for building the vocational capabilities set as the
training objective that match as much as possible to the reality of work site. These training
assignments can be implemented only when some elementary abilities are combined. Therefore,
comprehensive training assignments tend to take forms that are close to duties assigned at the
actual work site. Figure 4-17 shows an example of comprehensive training assignments. This figure
explains the content shown in Figure 4-11 in detail.
[Final assignment] ◆This training assignment comprehensively evaluates the proficiency level of each capabilities
from A through D extracted by job analysis as shown in Figure 4-12. ◆Due to the obstacle wall, the trainee needs to select proper tools depending on the tightening
location. Those trainees who tightened the bolts into the lined up threaded bores on the left edge
by the open ended spanner are rejected due to unsafe operation for pushing the open ended
spanner toward the obstacle. ◆Use of the adjustable wrench is not permitted as commented in a footnote *** of Figure 4-10.
Therefore, those trainees who use this tool are rejected. ◆Points are deducted when washers are not used
for tightening bolts into the aluminum plate. ◆There are nine threaded bores to be tightened;
have each trainee write their own tightening order
on a sheet of paper and submit it to the VT
instructor. ◆The threaded bores are in metric. Inch bolts are
actually mixed with metric bolts. Those trainees
who cannot select metric bolts from mixed bolts
correctly are rejected. ◆A quantitative evaluation on the trade skill
level will be possible by notifying trainees of the
time limit and proper tightening torque.
Figure 4-17 Example of Comprehensive Training Assignments
4.6EvaluationDesign
141
4�6 Evaluation Design
4�6�1 Importance of evaluation designNomatterhowgoodtrainingassignmentsarecompleted,itdoesnotmakeanysenseiftheVTinstructorscannot
evaluatetheassignmentsresultsproperly.Inordertoconductproperevaluations,theVTinstructorsneedtotakecareofthefourperformanceattributes,whicharedescribedinsection“3.5.3Fourperformanceattributesoftrainingevaluation(adequacy, objectivity, reliability, and economic efficiency)”, including balance between these attributes. Particularly,evaluation should conformwith the intention of each of the training assignments described in section “4.5.4Trainingassignmenttypes”,namelythedevelopmentof(1)sensory-motorskills,(2)intellectualmanagementskills,and(3)attitude.Failingtodosoreducestheadequacyofevaluation.Forthisreason,theVTinstructorsalsohavetodesignassignmentevaluationsasstrategicallyastrainingassignments.
4�6�2 Targets for assignment evaluationSection “3.5.6 Outline of evaluation methods (4) Practical skills test” described that there are four evaluation
targetswhenpracticalskillstestsandtrainingassignmentsareevaluated.Theyare③workingresult,④workingprocedure,①workingattitude,and②workingtime.Thetablebelow(Table4-11)showshoweachofthesetargetsisevaluated.
An important point indesigning evaluations is that all of these four evaluation targets are included.Evaluationfinenesscanofcoursevarydependingoneachevaluationtarget.ExcellentVTinstructorstailortheirevaluationstothedesignoftrainingassignmentsandvarythefinenessofevaluations.
Table 4-11 Targets for Assignment Evaluation
Evaluationtarget Evaluationcontents Example
Workingresults ・Qualityofresultssubmitted
・�Evaluationofdimensionsandprecisionofproductsmanufacturedbyusingalathe
・�Evaluationofprogramscreatedandtheiroperatingandexecutionspeed
・�Evaluationofdimensionsandprecisionoffurnituremadebywoodworking
・�Evaluationofoperationandbeautyofelectricalcircuitswithcomponentsinstalled
Workingprocedures
・�Isstandardprocedureusedforthiswork?
・Istheworkrationalandefficient?・Istheworkdonesafely?
・Lathemachiningprocedure・Programdesigningprocedure・Furnituremakingprocedure・Electricalcircuitdesigningprocedure
Workingattitude
・�Howtofacewithsafetyconsciousness,qualityenhancement,andworkefficiencyimprovement
・�Wasproperattentiongivensoasnottodamagetheproductduringlatheoperation?
・�Wasproperattentiongiventoavoidinjuriesbytoolsorchipsduringlatheoperation?
・�Istheworkplaceorganizedandcleanedtoenhanceworkability?
・Istheprogramdevelopedhighlyreadable?・�Doestheprogramcontaincommentsthathelptheprogram’sunderstandability?
・�Wasproperattentiongivensoasnottodamagetheproductduringwoodworking?
・�Wasproperattentiongiventoavoidinjuriesduringwoodworking?
・�Wasproperattentiongiventoavoidburninjuriesduringthesolderingwork?
・�Wasproperattentiongiventoavoidlosingcomponentswhenassemblingelectricalcircuits?
Worktime ・Hoursspentforcompletion・Wastheworkcompletedwithinthestandardworkinghours?・Workinghoursaremeasuredforeachworkingprocess・Howmanyproductscanbecreatedwithinaspecifiedtime?
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142
4�6�3 Point allocation plan for training assignmentsTrainingassignmentshaveawidevarietyofevaluationtargets;therefore,VTinstructorsneedtodeterminepoint
allocationinadvance.Atthistime,ensuringconsistencywith“① jobanalysis”whichwasconsideredinsection“4.5.2Designprocessesfortrainingassignments”isimportant.
Forexample,“TrainingassignmentC:Propertighteningforce”insection“4.5.4Trainingassignmenttypes”isatrainingassignmentforthetraineestoacquire“abilityC”showninFigure4-9.Thefollowingitemsarethesubordinateobjectivesof“abilityC”.
●Capableofjudgingtheproperfitoftheboltandthethreadedbore ・Capableofjudgingtheforeignsubstanceonfeel ・Capableofadjustingtheconditionsoftheboltandthethreadedbore.●Capableofapplyingthespecifiedtorque ・Capableoftighteningboltswhilemeasuringthetorquebyusingtheindicatingtorquetool ・Capableoftighteningboltsbyusingtheturnofnuttighteningmethod(theanglemethod) ・Capableoftighteningboltsbyapproximatefeel
Inotherwords,theVTinstructorshavetodeterminepointallocationincludingtheaboveitemsasevaluationtargets.Forthepurposeofensuringconsistency,theaboveitemshavetohavehighpointvalues.
Withthatinmind,aroughpointallocationplanispreparedasseeninthetablebelow(Table4-12).Accordingtoeachevaluationtarget,thistableclarifiesthecorrespondingrelationshipbetweeneachevaluationtargetandsubordinateobjectives.Forthisreason,highpointvaluesareallocatedwhentherearecorrespondingsubordinateobjectives,otherwiselowpointvaluesareallocated.Bydoingso,consistencycanbeachievedinpointallocation.
Thepointallocationplandecidedinthistableshowsthehighestpointvaluesforevaluationofeachevaluationtarget.●Within±5%ofthespecifiedtighteningforce→30points●Within±8%ofthespecifiedtighteningforce→15points●Within±10%ofthespecifiedtighteningforce→5points●Greaterthan±10%ofthespecifiedtighteningforce→0pointsAllocatingpointsasshowninexampleabove,eachtargetcanbeevaluatedonastepbystepbasisorevaluatedwith
multiplecheckitems.As for “working attitude”, inmany cases, thepoint-deduction system is adopted for evaluation.This table also
adoptsthepoint-deductionsystem,whilethehighestdeduction-pointisshownonpointallocationcolumn.Thissystemalsoevaluateseachevaluationtargetonstepbystepbasis.Forexample,4pointsaredeductedeverytimeonescratchisfoundonaboltorthebaseblock(maximumof20pointsarededucted).
4.6EvaluationDesign
143
Table 4-12 Point Allocation Plan
Evaluationtarget Correspondingsubordinateobjective Pointallocation
Workingresult
Within±5%ofthespecifiedtighteningforce. Capableoftighteningboltsbyapproximatefeel. 30
Boltsusedarefittingtothethreadedbore.
Capableofadjustingtheconditionoftheboltandthe threaded bore.Capableofjudgingtheforeignsubstancebyfeel.
20
Workingprocedures
Capableofmeasuringthetighteningforcebyusingtheindicatingtorquetool.
Capableoftighteningboltswhilemeasuringthetorquebyusingtheindicatingtorquetool. 20
Tighteningtoolsareusedbycorrectprocedures.
Capableoftighteningboltsbyusingtheturnofnuttighteningmethod(theanglemethod).Capableoftighteningboltsbyapproximatefeel.
20
Workingattitude
Boltsorthebaseblockarescratched. (-20)
Toolsormaterialsaredropped. (-10)
Boltsaredamaged. (-30)
Workingtime
Allworkwascompletedwithinthespecifiedworkingtime. 10
4�6�4 Highly-objective markingTrainingassignmentsarefrequentlymarkedbytheVTinstructorsontheirownsubjectivejudgmentswhileevaluating
theachievementsandobservingthetrainees’behavior.However,themorethemarkingstandardvariesdependingoneachVTinstructor,thelowertheevaluationobjectivitybecomes.Therefore,necessaryeffortsshouldbemadeinordertoenhanceobjectivity.Toachievethis,themarkingstandardneedstobedefinedbasedonthemarkingmethodshownbythetablebelow(Table4-13),whilerecordingallmarkingresultsonaspecifiedrecordsheet.
Table 4-13 Marking Method
Evaluationtarget Markingmethod
Workingresults Markaftermeasuringtheachievementcompletedafterwork.
Workingprocedures Observethebehaviorofthetraineesworkingontrainingassignments.Recordtheresultsonarecordingpapersuchaschecksheetandmarktheirevaluation.Workingattitude
Workingtime Keepthetimespentforwork,orsetdeadlinesandrecordtheamountofovertimewhenitispastthedeadline.
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144
4�7 Implementation of Lessons
4�7�1 Motivation of traineesWhenatrainingcourseisestablished,theVTinstructorssetthetrainingobjectivesandtheattainmentobjectives
for their trainingcourse.Therefore, theVTinstructorsareabletobeconsciousof therelationshipbetweenthetrainingobjectivesandtheattainmentobjectives.Similarly,theVTinstructorsareabletobeconsciousoftherelationshipbetweenworkandtheattainmentobjectives.However,itisdifficultforthetraineestoconnectthetrainingobjectives,theattainmentobjectives,andworktogether.
Forthisreason,theVTinstructorsarerequiredtomotivatethetraineeswhenopportunitiesariseduringthetrainingcourse.Motivationmeansmorethanmerelyencouragingthetraineestoarousetheirfeelingsofenthusiasm.Rather,itplaysaroleinconnectingthetrainingobjectives,theattainmentobjectives,andthework.
Inparticular,motivationwhichisconductedatthebeginningofthetrainingcourseissignificantlyimportant.Atthispoint,thetraineesdon’tknowaboutthejobtradewhichisassociatedwiththeirtraining.Therefore,theVTinstructorsneedtoexplaininaneasy-to-understandwaywhatkindofworkthetraineescandobyacquiringthecontentofthetraining.Moreover,theVTinstructorneedstoexplainastowhatkindofproblemswillbothertraineeswiththeirwork,ifthetraineesfailtoacquirethecontentofthetraining.Additionally,excellentVTinstructorsalsotellthetraineesaboutwhatkindsofconnectionandtherelationshipthatcouldexistbetweentheattainmentobjectivesofthepresenttrainingcourseandthoseofothertrainingcourses.
Inotherwords,themotivationstageconductedatthebeginningofthetrainingcoursedoesnotfinishinacoupleofminutes.TheVTinstructorshavetopreserveenoughtimeforthedesigningoftheinstructionplanandgivelectureswhichallthetraineeswillbeconvinced.
Toachievethis,theVTinstructorsstarttheirpreparationinthestageoflessondesign.TheVTinstructorsdocarefulresearchonjobtradesthatarecloselyrelatedtothetraining,clarifyingrelationshipbetweenthetrainingobjectives,theattainmentobjectives,andthework,whilemakinganefforttobecapableofdescribingthisrelationshipintheirownwords.
Atthistime,theVTinstructorsassumewhatknowledgethetraineesactuallyhavebeforehand,andtheyhavetokeeptheirdescriptivelectureswithinthescopeofthetrainees’knowledge.Therefore,asneeded,theVTinstructorspreparenecessaryfigures,videomaterials,orothercomplementalmaterialsthatsupplementdeficientknowledgeofthetrainees.Iftheknowledgestatusofthetraineesisunclear,theVTinstructorsmakeeveryefforttounderstandbyaskingthepreviousVTinstructorwhotrainedthetraineesbefore,orbyobservingtheprevioustrainingsession.Itisalsoagoodideatocheckthecareerofthetrainees.Themoretheassumptionforbackgroundofthetraineesbecomeaccurate,themoretheycansucceedinmotivatingthetrainees.
Furthermore,atargetanalysischartisusefulwhentheVTinstructorstrytotellthetraineeswhatkindofrelationshipandassociationactuallyexistbetweentheattainmentobjectivesofthistrainingandthoseofothertrainingcourses.Thischartindicatesthatthetraineescanreachhigherobjectiveswhentheyhaveachievedallsubordinateobjectives.Inotherwords,thischartclarifiesthelevelofattainmentobjectiveswhichthetraineeswillnotbeabletoreachinthefutureunlesstheyachievedthepresentattainmentobjectivesinthecurrenttrainingcourse.
Actually,motivation is not conducted only at the beginning of the training course.TheVT instructors conductmotivation at everymilestone for each training item.However, thismotivation does not takemuch time like the oneconductedatthebeginningofthetrainingcourse.Inthismotivationsession,theVTinstructorspeaksaboutthefollowingpointsinashorttime.
●Topics that make the trainees remind the motivation stage conducted at the beginning of the trainingcourse
●Connectionbetweentheprevioustrainingitemandthesucceedingtrainingitem●PositionofthecurrenttrainingtopicforthetrainingobjectivesandtheattainmentobjectivesThe VT instructors might explain about the points other than the above-mentioned things. This motivation is
conductedinorderforthetraineestokeepmemoryoftherelationshipbetweenthetrainingcontentandwork,andalsotoengageintrainingwithfutureprospects.
Whetherornotitwasconductedatthebeginningorateachmilestoneduringthetrainingcourse,theresultofitssuccessor failurewillbe reflectedon theattitudeof the trainees.Propermotivation thatmoves the traineescan reallyenhancethetrainingeffects.Therefore,thisactivityshouldnotbeneglected.
4.7ImplementationofLessons
145
4�7�2 Easy-to-understand speech for traineesTheVTinstructorsmustobservethefollowingpointsontheirspeechduringthetrainingcourse.Thesearethebasic
ofbasics.●Speakataproperspeedsothatthetraineescaneasilycatchup.●Speakwithpropervolumesothatallthetraineescanlisten.●Avoidusingnon-relatedorunnecessaryexclamationmarksorsounds,suchas“um...”orharrumphing.●Avoidachalktalk.Speakfacingthetraineesafterfinishingdrawingorwritingontheboard.Thissectionalsointroduceshowyoushouldspeakinordertogiveevenmoreeasy-to-understandexplanationsto
thetrainees.Firstofall,theVTinstructorsmustavoidspeakingone-sidedlyiftheywanttogiveaneasy-to-understandexplanation
tothetrainees.TheVTinstructorshavetocheckthereactionsofthetraineesfromtimetotimeduringtheirexplanation.Thiscanbedonebyobservingthetraineesandtheirreactions.TheVTinstructorsobservewhetherthetraineesare
noddingtothemduringtheirtalk.Additionally,theVTinstructorscouldalsoaskquestionsoccasionallyinordertoconfirmwhether the traineescanunderstandwhat isexplained. If theVTinstructors’speech isclearandunderstandable,manytraineesarenoddingorlisteningcarefullywhilelookingatVTinstructor.
Iftherearemanytraineeswhoarenotnoddingorwhoaretiltingtheirheads,itmeansthatVTinstructorspeaksinawaywhichisdifficulttounderstandforthetrainees.
Ifthisisthecase,thecauseslistedbelowcouldbeconsidered.●TheVTinstructorisusingtechnicaltermthatisunfamiliartothetrainees.●ThetraineescannotimaginethescenesandsituationsbroughtoutbytheVTinstructorduetolackofexperience.●Thetraineesdonotunderstandthebackgroundorcircumstancesasthepremise.●TheorderofthetopicsmentionedbytheVTinstructorisnotinchronologicalorder.Removingabovecausesleadtheinstructorstoapracticalspeechwhichiseasy-to-understandforthetrainees.AnattempttoconfirmtheknowledgelevelofthetraineesinadvancecanhelptheVTinstructorsunderstandwhether
thetraineesknowsomeparticulartechnicaltermorwhethertheyhaveexperiencedparticularsituationsorcircumstances.Section“4.7.1Motivationoftrainees”describeshowtheVTinstructorscanconfirmtheknowledgelevelofthetrainees.
Thebackgroundandconditionsaspremiseforanexplanationarefrequentlyregardedasamatterofcausefortheinstructors.Therefore,VTinstructorstendtoomitgivingthetraineesnecessaryexplanationsaboutsuchinformation.TheseniorVTinstructorsaremorefrequentlytendtoomitgivingnecessaryexplanations.Cautionshouldbeexercised.Forthisreason,basicexplanationsshouldbeconsciouslyincorporatedintothemaintopicofthelesson.
Chronologicalinconsistencyinwhichtheyspeakcouldcauseconfusiontothetrainees.Therefore,theVTinstructorneedstoavoidspeakinginanoff-the-cuffway.Rather,theyhavetospeakwhilebeingconsciousofthechronologicalorderbyreferringtotheoperationprocedure.
Asanexampleofthemotivation,thesectionbelowshowsabadexampleandagoodexampleregardingthewayofspeaking.Here,itisassumedthatthetraineesbelongtothetrainingcoursetoacquireInternettechnology.Howeverthetraineesdonothaveanybasicknowledgeoftheinternetsincethetrainingcoursehasjuststarted.
Thenextexampleshowsaspeechwherethebackgroundandexplanationofthesituationareomittedandisdifficulttounderstandfor the traineesdue tobeingoutsideandbeyond thescopeof theirknowledgeorunderstanding.Shadedportionsarethosesignificantlyoutsideandbeyondthescopeofthetrainees’knowledge.
[Exampleofdifficult-to-understandspeech]TheInternetisconnectedbyTCP/IP,anditisveryimportanttoknowthisfact.Forexample,youhaveexperienced
networktroubleduetocongestion,haven’tyou?Thismightbeduetoproblemsexistingintheseparationofsegments. Byusingknowledgelearnedthroughthislesson,let(sbuildacomfortableInternetenvironment.
Chapter4LessonInstructionSkills
146
Ifthoseindividualshaverelatedexpertiseandexperience,theabovespeechiseasytounderstand.TheVTinstructorsunintentionallyspeakinthewaydescribedabovebecausetheyhaveexpertiseandtheseexperience.
The following example is also about completely the same topic as above.However,words and expressions arechangedbasedonconsiderationofthescopeoftrainees’knowledge.Furthermore,thebackgroundandconditionswheretheexplanationareomittedinthepreviousexamplearealsoexplained.Shadedportionsarethosewithwordschangedandexplanationsadded.
[Exampleofeasy-to-understandspeech]Itisveryimportanttoknowthattheinternetisconnectedwithunifiedtechnologicalspecificationandprotocolscalled
TCP/IPsoastousevariouselectronicdevicesallovertheworld.Forexample,youmayhaveexperiencedsometroublewithanetwork,whereitbecomesquiteslowandheavy.Ifthisoccursfrequently,theremightbeproblemsthatoriginatewiththenetworkdesign. LearningTCP/IPenablesyoutounderstandhowsuchanetworkshouldbedesigned.Byusingknowledgelearnedthroughthislesson,let’sbuildacomfortableInternetenvironment.
As shown in these examples, theVT instructor have a tendency to unintentionally use technical termwhich isunfamiliar to the trainees or fail to explain the necessary background or conditions.Therefore, theVT instructor firstneeds tounderstand towhatextent theycanomitexplanationandcommentsonspecializedknowledge to the trainees.Additionally, theytrytoreplacedifficult technical termandterminologywithotherplainwordsandexpressions,whileaddingnecessaryexplanationsabout thebackgroundandconditions. Ifsuchreplacementoradditionofexplanations isdifficult,theVTinstructorsshouldpreparesomesupplementalmaterialsincludingdiagramsorvideomaterial.
Itshouldbenotedthatwhencreatinglessonplans,VTinstructorscanpreventincorporatingdifficult-to-understandspeech.Todothis,VTinstructorshavetoprepare,create,andelaborateonalessonplaningreatdetail.Inotherwords,theinstructorshavetoconsidertrainees’knowledgescopeandlessonprocedurewhichdoesnotconfusethetraineesduringcreatinglessonplan.
Notonlyabovedifficult-to-understandspeech,buttheVTinstructorssometimemaketraineesconfuse.Whateverthecasemaybe,theVTinstructorsmustreadthereactionsofthetraineeswhethertheyunderstandornot.Ifnot,theVTinstructorsneedtotracethecausesofwhythetraineesappearnottounderstandandtheyhavetoimproveonwhattheyfindout.
4.8ResponsetoDifficultiesofTrainees
147
4.8 Response to Difficulties of Trainees
Asdescribed in“(3)Response tovariousconditionsof trainees”ofsection“2.3.3Management itemsconceringrationality and efficiency toward objective of training”, theVT instructors are responsible for offering support for thetraineesunderconditionsthatcouldcausethetraineesdifficultyinsittingforatraining.Supportisofferedthroughpersonalinterviews conductedwith individual trainees.Through personal interviews, theVT instructors advise each individualtraineeonhowtheycancopewithdifficulty.
Inmanycases,VTtargetstheunemployedespecially,whosebaseforlivingareunstableandfragile.Therefore,sometraineesneedtostoptrainingduetoeconomicreasons.TheVTinstructorsgivesomeadviceafterperceivingwhatmeasuresorassistancecanbemadeinordertosupportthebaseforlivingofthetraineesduringthetrainingperiod.
Due to unstable base for living, themental health of the traineesmight deteriorate. If this is the case, theVTinstructorneedstonoticechangesinthetraineesasearlyaspossible,andgivethemadvicetoreceivespecialcounselingservicesfromspecialistsormedicalinstitutions.
Additionally,itcouldresultinhuman-relationproblemsorconflictsbetweenthetrainees.Whenthiskindofsituationarises,theVTinstructorsneedtointerviewbothpartiesinordertosolvetheproblem.
ThekeytosuccessinrespondingtothedifficultiesofthetraineestocontinuesittingforthetrainingsisthatVTinstructorsdetectsuchsignsasearlyaspossible.Insomecases,whenthetraineecomestotheVTinstructorforconsultation,therelevantproblemhasalreadybecometooserioustosolve.Therefore,theVTinstructorsmustfindoutandrespondtosuchproblemswhiletheyarestillquitesmall.
Tofindoutsuchproblems,beingobservantofallthetraineesisanessentialthingtodo.Mainly,theVTinstructorsneedtobeobservantregardingthefollowingpoints.
●Changesinconditionsoftakingtraining,attendance,latearrival,andleavingearly●Changesingrades●Changesintrainingmotivation●Changesindressandgrooming●Changesinhumanrelationshipsamongthetrainees●Job-huntingconditions
Therearesomanyreasonsoftrainee’sproblems.Ifacertaintrainee’sconditionsdeteriorate,suchasattendance,latearrival,leavingearly,grades,trainingmotivation,orgrooming,andifthesecausesseemtobenotrelatedtothetraining,theremightbe trouble inhis/herhome.Ifa trainee’schanges inattitudesarerelated tohumanrelationshipsamongthetrainees,forexample,thetraineeappearstobeisolatedorothertraineesignorethetrainee,troublemightarise.Ifatrainee’sjob-huntingactivitiesseemtobeinactive,his/hermentalhealthcoulddeteriorate.
ObservationcanenabletheVTinstructorstodetectsuchchangesearly,sothattheycanmakenecessarypreventativemeasuresandsolvethetrainee’sproblem.
Now,thereisonemoreimportantmatterabouttheresponsetoadifficultsituationofthetraineestoattendatrainingcourse.Itistomakeasystematiceffort.Inmanycases,problemscannotbesolvedbyonlyasingleVTinstructor.
For example, observation for early detection will be difficult in a systemwhere theVT instructors take turnsaccordingtothetrainingsubject.Thisisbecauseinformationregardingattendance,latearrival,andleavingearlyduringthetrainingperiodisseparatelymanagedbyeachindividualVTinstructorinchargeofthetrainingsubject.Therefore,asystematiceffort shouldbemade inorder to share such information inahorizontalmanner.Additionally,coordinationbetweencounselorsandstaffmembersshouldberequiredtorespondtomentalhealthdeteriorationofthetrainees.
Therefore,thisresponsetodifficultsituationofthetraineestoattendatrainingcoursecannotbedonebyasingleVTinstructoralone.AllrelatedstaffmembersandVTinstructorsmustcooperatetogethertomakethenecessaryresponsestosuchsituations.Aquicksolutionforaproblemoftraineeswillbecomepossiblebymakingsystematicandorganizationalefforts.
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POSTSCRIPT
Vocational Training InstructorsManual forASEANDevelopment Committee (here in after reffered as “GAINDevelopmentCommittee”)introducedvocationaltraininginstructordutiesmainlyonvocationaltrainingcoursemanagementofJapanform2013forthreeyears.TheVTisdemandedtocontributetotheabilitydevelopmentoftheworker,andhowweimplementVTcourseeffectivelyandefficientlymustbeconsidered.Therefore,thetraininginstitutionandinstructorarerequiredtoimprovetrainingcoursesbythePDCAcyclemanagement.
BythistimeofGAIN,Iwouldliketoaskthatthequalityofthetrainingcourseisastepforward.Finally,inordertocontributetoabilitydevelopmentofworkersinyourcountry,Istatetheskilllevelforinstructor
anddoitwithmypostscript. YoichiKimura (ChairofGAINDevelopmentCommittee)
SkillLevelUnderpinningTrainingAbility
First,VTinstructorstraintheirtraineestofeeltheenjoymentofmanufacturing.Manufacturingisoriginallyfun,amusing,andfascinating.
Therefore,theinstructorsarerequiredthattheythemselveshavealreadyexperiencedtheenjoymentofmanufacturing.Thehumancannotteachwhattheydonotknow,ofcourse.Instructorscannevertrainorexplaintotraineesaboutthethingsbeyondwhattheyknowaboutorexperienced.
Additionally,we often hear that capable skilledworkers at small andmedium-sized enterprises (SME) are notgoodattrainingyoungerworkersassuccessors.WecanconsiderthistobetheweakpointofOJTimplementedatSMEswhichexposesthefactthattheworkstandardsheetshavenotbeencreatedandtheseniorshavenotlearnedthetrainingmethods.ThisshouldbeoneoftheissuesunderlyinghumanresourcedevelopmentatSMEs.AtVTinstitutions,papersforacquiringvarioustradeskillsandtechniquesincludingtextbooksforpracticeandworkstandardssheetsareprepared,whiletrainingcoursesareimplemented.TheVTinstructors,wholearntrainingmethodsandpsychologyoftrainees,prepareforworkshopsandnecessaryequipmentpriortobeginningtheirclasses.Moreover,theystarttheirclassesonlyafterelaboratingideasoflessonplan.Theyareprofessionals,sothatthesethingsarenaturalprocessesforthemtotake.Itisalsoaroyalroadoftrainingtechniquetoleadthetraineestowardtraininggoalssetwhilepresentingeasychallengesfirstfollowedbysophisticatedchallengesaccordingtotheacquisitionprocessoftrainees.
The belowfigure is an example of introduction stage for soldering trainingwhere trainees check the result ofsolderingbythemselves.Atthefirsttime,traineesaretrainedbasicsolderingskill,andtraineescreateacubebysoldering12electricalwirestogether.Thenacubeisleftitinthestoreroomfor3months.After3months,theresultsareconfirmed.Whilethese12electricalwiresappeartobecompletelysolderedinitially,buttheyoftenresultinlooseninginpiecesafter3months.Throughthis trainingmethod, thetraineescanexperiencetheshockthat theirsolderingskillswere inadequate anddefective although the soldering appeared to begood atfirst.After thisexperience,full-fledgedsolderinginstructionsarestarted.Sincethetraineeshavealreadyhadabitterexperience,theyfeelthattheinstructionsgivenarereallystraightforwardandtheybecome
seriousaboutacquiringsteadysolderingskillssothattheywillnotrepeatpreviousmistakes.Thisprocessisjustexampleandforlongtimetraining.It’snotnecessarytostartwithfailure,therearesomanywaystoinitializelesson.Howdoesinstructormotivatetraineeistheimportantfactor.Themethodisdependingoninstructor’sexperience.
Inmanufacturingtraining,theinstructorsarerequiredthattheyhaveacquiredahighskilllevelandtechniqueinadditiontotheacquisitionofpedagogicaltechniques.Therecertainlyexistthetextbooksforsoldering,whiletheclassesareconductedaccordingtowhatsuchtextbooksexplain,andatanyratetraineescancometothepointofbeingabletosoldercertainobjects.However,theresultsoftheirlearningareclearlyrevealedafter3months.Asthiscaseshows,trueacquisitionofskillsisverydifficultforthem.Althoughthetraineesappeartodeveloptheirskillbyfollowingwhatthetextbookexplain,defectscanactuallybefoundfromplacetoplace.
- 206 -
The below figure is an example of introduction stage for soldering training where trainees
check the result of soldering by themselves. At the first time, trainees
are trained basic soldering skill, and trainees create a cube by soldering
12 electrical wires together. Then a cube is left it in the store room for
3 months. After 3 months, the results are confirmed. While these 12
electrical wires appear to be completely soldered initially, but they often
result in loosening in pieces after 3 months. Through this training
method, the trainees can experience the shock that their soldering
skills were inadequate and defective although the soldering appeared to be good at first. After this
experience, full-fledged soldering instructions are started. Since the trainees have already had a
bitter experience, they feel that the instructions given are really straightforward and they become
serious about acquiring steady soldering skills so that they will not repeat previous mistakes. This
process is just example and for long time training. It’s not necessary to start with failure, there are
so many ways to initialize lesson. How does instructor motivate trainee is the important factor. The
method is depending on instructor’s experience.
In manufacturing training, the instructors are required that they have acquired a high skill
level and technique in addition to the acquisition of pedagogical techniques. There certainly exist
the textbooks for soldering, while the classes are conducted according to what such textbooks explain,
and at any rate trainees can come to the point of being able to solder certain objects. However, the
results of their learning are clearly revealed after 3 months. As this case shows, true acquisition of
skills is very difficult for them. Although the trainees appear to develop their skill by following what
the textbook explain, defects can actually be found from place to place.
The same thing can be said of the instructors. Even though instructors attempt to implement
training just after practicing the related skills a couple of times by following what the textbook
explains, it is impossible to evaluate the acquisition level of each
trainee. What is even worse, instructors cannot give the trainees any
opportunities for them to realize anything. Instructor cannot point out
the defects made by the trainees, and also cannot find out the reasons
why trainees made such mistakes. This is because such mistakes could
be caused due to reasons which vary depending on each individual trainee, such as physical
capabilities or their attitude toward work.
Therefore, we have to consider that the instructors are able to implement training only after
instructors themselves have acquired the related skills in order to reach a certain level of confidence.
Instructors would have to realize how the skills can be acquired by repeatedly making similar
mistakes through challenging. Skills and techniques can be acquired only by making serious efforts
to acquire those skills, techniques, intuitions, and knack that are not described in working standards
150
The same thing can be said of the instructors.Even though instructors attempt to implement training just afterpracticingtherelatedskillsacoupleoftimesbyfollowingwhatthetextbookexplains,itisimpossibletoevaluatetheacquisitionlevelofeachtrainee.Whatisevenworse,instructorscannotgive the traineesanyopportunities for themto realizeanything. Instructorcannotpointoutthedefectsmadebythetrainees,andalsocannotfindoutthereasonswhytraineesmadesuchmistakes.Thisisbecausesuchmistakescouldbecausedduetoreasonswhichvary depending on each individual trainee, such as physical capabilities or their attitudetowardwork.
Therefore,wehavetoconsiderthattheinstructorsareabletoimplementtrainingonlyafterinstructorsthemselveshaveacquiredtherelatedskillsinordertoreachacertainlevelofconfidence.Instructorswouldhavetorealizehowtheskillscanbeacquiredbyrepeatedlymakingsimilarmistakesthroughchallenging.Skillsandtechniquescanbeacquiredonlybymakingseriouseffortstoacquirethoseskills,techniques,intuitions,andknackthatarenotdescribedinworkingstandardssheetsortextbooks.Theinstructorscanbecapableofrealizingthemistakesandfindingoutthereasonsandcauseswhy the trainees cannot complete certain skills, only after taking the above-mentionedacquisitionprocess themselves.Theinstructorsarecapableofgivingjusttherighttipwhileobservinghowthetraineesdotheirwork,onlybecausetheythemselveshavegonethroughthisacquisitionprocess.
Solderingskillsrequirevariousabilities,suchashowtoheatelectricalwiresandjointmaterials,howtohandlethesolderingiron,thesolderconditionoftheelectricalwiretip,andtheamountofsolder.Theyalsodependonthesolderingconditionsofdifferentmaterials,theirqualities,orthenumberofelectricalwirestobeconnected(oneortwo),asshownontheleft.
Whilethetraineesarechallengedbytheassignments,theycanhaveconfidencebycompletingeachassignmentandexperience the enjoyment of soldering. VT offersopportunities for the trainees to realize the enjoyment ofmanufacturingandlearnhowtogetclosetotheessenceofmanufacturing based on the process of acquiring skillsthrough trial and error. It is impossible to stimulate thetrainees’ motivation and to realize the enjoyment andessence ofwork bymerely completing textbook quickly.The example of 12 wires cube is also designed by suchinstructors’experience.
TheVTinstructorsarerequirednotonlytohaveahigh levelofpedagogicalability,butalso tohavehighly-qualified.Because,instructors’highlyskillsgivestraineeschallengespiritsandthefunofmanufacturing.
Even those instructors with expertise other thanthe electronics field must be capable of understandingthemeaningand significanceof the solderingassignmentphotosshownabove.Theyarerequiredtodevelopinsight
onhowtheassignmentcanbeandareactuallyappliedtotheirownareasofexpertise.Thisgroupofassignmentscouldbealetterofchallengefortheirtraineestounderstandtheenjoymentofmanufacturingandwork.
Whentraininghasbeencompleted,eachtraineefindsemploymentwhereacertainamountofworkassignmentsaregiven to themtocarryoutwithin thatcompany.Theycarryout theirdutiesbasedon theenjoymentofchallengingassignmentsandusewhattheyhavelearnedaboutmanufacturingduringtheirtraining.Themainjoboftheinstructorsistohavethetraineesunderstandthegreatnessofworkinginmanufacturing.Iftheinstructorsdonotrealizetheenjoymentofmanufacturing,theycannevertrainthetraineeshowwonderfulmanufacturingis.Iftheinstructorsdonotawareofthewonderfulimpressionofmanufacturing,theycannevertellthetraineesaboutthisimpression.Aboveall,theinstructorsarerequiredtoacquirehigh-levelskillsandtechniquesthoroughlybythemselves.
- 206 -
The below figure is an example of introduction stage for soldering training where trainees
check the result of soldering by themselves. At the first time, trainees
are trained basic soldering skill, and trainees create a cube by soldering
12 electrical wires together. Then a cube is left it in the store room for
3 months. After 3 months, the results are confirmed. While these 12
electrical wires appear to be completely soldered initially, but they often
result in loosening in pieces after 3 months. Through this training
method, the trainees can experience the shock that their soldering
skills were inadequate and defective although the soldering appeared to be good at first. After this
experience, full-fledged soldering instructions are started. Since the trainees have already had a
bitter experience, they feel that the instructions given are really straightforward and they become
serious about acquiring steady soldering skills so that they will not repeat previous mistakes. This
process is just example and for long time training. It’s not necessary to start with failure, there are
so many ways to initialize lesson. How does instructor motivate trainee is the important factor. The
method is depending on instructor’s experience.
In manufacturing training, the instructors are required that they have acquired a high skill
level and technique in addition to the acquisition of pedagogical techniques. There certainly exist
the textbooks for soldering, while the classes are conducted according to what such textbooks explain,
and at any rate trainees can come to the point of being able to solder certain objects. However, the
results of their learning are clearly revealed after 3 months. As this case shows, true acquisition of
skills is very difficult for them. Although the trainees appear to develop their skill by following what
the textbook explain, defects can actually be found from place to place.
The same thing can be said of the instructors. Even though instructors attempt to implement
training just after practicing the related skills a couple of times by following what the textbook
explains, it is impossible to evaluate the acquisition level of each
trainee. What is even worse, instructors cannot give the trainees any
opportunities for them to realize anything. Instructor cannot point out
the defects made by the trainees, and also cannot find out the reasons
why trainees made such mistakes. This is because such mistakes could
be caused due to reasons which vary depending on each individual trainee, such as physical
capabilities or their attitude toward work.
Therefore, we have to consider that the instructors are able to implement training only after
instructors themselves have acquired the related skills in order to reach a certain level of confidence.
Instructors would have to realize how the skills can be acquired by repeatedly making similar
mistakes through challenging. Skills and techniques can be acquired only by making serious efforts
to acquire those skills, techniques, intuitions, and knack that are not described in working standards
- 207 -
sheets or textbooks. The instructors can be capable of realizing the mistakes and finding out the
reasons and causes why the trainees cannot complete certain skills, only after taking the above-
mentioned acquisition process themselves. The instructors are capable of giving just the right tip
while observing how the trainees do their work, only because they themselves have gone through
this acquisition process.
Soldering skills require various abilities, such as how to heat electrical wires and joint
materials, how to handle the soldering iron, the solder condition of the electrical wire tip, and the
amount of solder. They also depend on the soldering conditions of different materials, their qualities,
or the number of electrical wires to be connected (one or two), as shown on the left.
While the trainees are
challenged by the assignments, they
can have confidence by completing
each assignment and experience the
enjoyment of soldering. VT offers
opportunities for the trainees to
realize the enjoyment of
manufacturing and learn how to get
close to the essence of manufacturing
based on the process of acquiring skills
through trial and error. It is impossible
to stimulate the trainees’ motivation
and to realize the enjoyment and
essence of work by merely completing
textbook quickly. The example of 12 wires cube is also designed by such instructors’ experience.
The VT instructors are required not only to have a high level of pedagogical ability, but also to
have highly-qualified. Because, instructors’ highly skills gives trainees challenge spirits and the fun
of manufacturing.
Even those instructors with expertise other than the electronics field must be capable of
understanding the meaning and significance of the soldering assignment photos shown above. They
are required to develop insight on how the assignment can be and are actually applied to their own
areas of expertise. This group of assignments could be a letter of challenge for their trainees to
understand the enjoyment of manufacturing and work.
When training has been completed, each trainee finds employment where a certain amount of
Soldering assignments: Provided by Mr. Kakisu,
Director of Japan Employability Support
Orgnization
151
APPENDIX
Vocational Training Instructors Manual for ASEANGAIN
(Guide for ASEAN Instructors)
Appendix(Revision 1�0)
1AnalysisofVTInstructor’sOperationsandDutiesandHumanResourcesDevelopment
153
APPENDIX
1 Analysis of VT Instructor’s Operations and Duties and Human Resources Development(Prepared based on the “Human Resources Development System 2009” by JEED, introduction of outline)
TheHumanResourcesDevelopmentSystem2009isasystemtoallowtheabilitiesofVTinstructorswhoarelimitedinnumber tobefullyutilized.Thishumanresourcesdevelopmentsystemwasstarted inFY2009,with thepurposesofmaintainingandimprovingthecredibilityofthecapacitybuildingbytheJEEDandthequalityoftrainingandcontributingtothedevelopmentofvocationalskills,focusingonhumanresourcesdevelopment.
ThesystemaimstodeveloptheabilitiesofVTinstructors,mainlyfocusingonOJT,byclearlystatingtheidealimageofVTinstructorsandtheiroperations.
1�1 PurposeWhen theHumanResources Development System 2009was established, its purposewas set as: “establish an
environmentwhereinpeoplecanworkwithmotivationforachievingtheobjectivesoftheorganization,byrespectingtheworkingstyleofeachVTinstructorwhilecapitalizingontheirindividualstrengthsandpromotetheinstructors’operationsandtheircapacitybuildingaccordingtoindividualobjectivessetbyconsideringtheskillsandaptitudeoftheindividualinstructors”.
1�2 Roles of the organization and the ideal image of VT instructorsThecharacteristicofthissystemisthatitfacilitatesthesettingofhumanresourcesdevelopmentobjectivesbyclearly
showingtherolesoftheorganizationandtheidealimageofVTinstructors.
(1)TherolesthattheJEEDshouldplayThemajorrolesoftheJEEDare:(i)securingthesafetynetforemployment,(ii)securinganddevelopinghuman
resourcesforsmall-andmedium-sizedenterprises,(iii)developmentofworkers’careers,and(iv)promotingthedevelopmentanddiffusionoftechniquesfortrainingmethodsandcapacitybuilding.
(2)IdealimageofVTinstructorsInordertoservetheroleoftheJEEDsecurely,theskillsexpectedforVTinstructorsisclarifiedasfollows,andtheir
skillbuildingisimplemented.①�TheVTinstructorunderstandsthemissionandroleofinstructorsandhasgoodsenseandbroadknowledge.②�Theinstructorhasexpertknowledge,skillsandtechniques.Inaddition,he/sheisfamiliarwiththesituationoftheactualproductionsiteandcandescribethejob.
③�The instructor has the ability to detect and solveproblems, and cangive technical advice to job seekers andworkersinthefieldsofskillsandtechniques.
④�Theinstructorcanutilizetrainingmethodstopassonskillsandteachtechnologies.⑤�Theinstructorcangiveconsultationandsupportrelatedtovocationalcareerdevelopmentaccordingtotheabilityandaptitudeofthejobseekerortheworker.
⑥�Theinstructorhasformedanattitudeasaworkerintheindustry,aneducatorandaconsultant.⑦�Theinstructorhaspassion,confidenceandhumility(he/shecanwintrustandberespectedasanauthority).
1�3 Setting the human resources development objectivesObjectives(objectivesforoperationandskillsdevelopment)shouldbesetbyeachVTinstructor.However,such
objectivesshouldbeconsistentwiththedirectionoftheorganization’sobjectives,otherwisetheinstructorswillnotfeelasenseoffulfillmentevenuponaccomplishingthoseobjectives.Therefore,inthissystem,theworkingstyleofVTinstructorsexpectedbytheorganizationandtheirnecessaryabilitiesareclarifiedsothattheyareabletosetcleargoals.
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154
Table 5-1-1 Duties of VT Instructors (some of the ideas of the duties)
Department Duties Content
Training management
Formulation of the training plan
Planning of VT courses Planning management Promotion of training plan
AssistingtheformulationoftheannualplanDevelopmentofVTcoursesFormulationofcurriculums
PlanningtheannualplanBudgetplanningVT course process management
Evaluationandimprovementoftheannualplan
Preparation of equipment
Preparation of equipment Management of equipment Promotion of the preparation of equipment
CreationofequipmentledgerCreationoftoolsledgerCreationofmaterialsledgerMaintenanceofequipmentandtools
EquipmentpreparationplanningEquipmentmaintenanceplanning
Evaluationandimprovementofequipmentpreparation
Preparation of facility & equipment
Preparation of facility & equipment
Management of facility & equipment
Promotion of the management of facility & equipment
CreationofpropertyledgerFormulationoffacility&equipmentledger
Facility&equipmentpreparationplanning
Evaluationandimprovementofpreparation
Preparation of training raw materials
Preparation of training materials
Management of training materials
Creationoftrainingmaterials(textsandteachingaids)IntellectualpropertiesandcopyrightCollectionofinformationfortrainingmaterials
Storingandmanagement
Management of trainees
Selection of those admitted Management of the selection of trainees
Promotion of selection management
CreationofselectionandevaluationtableExamsandinterviews
Admissiondecision EvaluationandimprovementofselectionmethodCoordinationwith“HelloWork”
Career formulation support
Career support management
Individualinstruction(respectforhumanrights)GroupinstructionsPlacementsupport
FindingoftheplaceofemploymentConsultationandinstructionsonemployment
Follow-up of trainees Follow-up management Promotion of trainee assistance
Statussurveyontheemploymentsituationoftrainees
ProvidingconsultationContinuoussupport
Evaluationandimprovementoffollow-up
Training management
Holding events Management of events
Enrollmentceremony,orientation,commencementceremony
Evaluationandimprovementofevents
Safety and health Safety and health management
1AnalysisofVTInstructor’sOperationsandDutiesandHumanResourcesDevelopment
155
InstructionsonsafetyandhealthCreationofsafetymanuals
EvaluationandimprovementofsafetyandhealthmanagementinstructionsEnvironmentalpreservationmanagement
Training implementation Training management Promotion of training management
PreparationfortrainingimplementationTrainingimplementationEvaluationoftrainingimplementation
EvaluationandimprovementofinstructionmethodEvaluationandimprovementoftrainingmaterials
EvaluationandimprovementofPDCA
Development support management
Technical support Technical support Technical support management
Promotion of technical support
CollectionandprovisionoftechnicalinformationCollectionandprovisionofinformationontrainingmaterials
Planningandadjustmentofcontractedresearch
Researchontechnicaltrends
Support for employers
Support for associations and companies
Management of support for associations and companies
SupportforskillbuildingSupportforemploymentmanagement
Supportplanningandmanagement
Collection of information on companies
Visits to associations and companies
Management of visits to associations and companies
Surveyontheactualsituationofskillbuildingcompanies
Managementofsurveyontheactualsituation
Survey on company information
Management of information collection
CreationofsurveysheetCompanysurvey
UnderstandingthesituationofregionalindustryInformationcollectionandanalysis
Institution administration and management
Public relations and recruiting
Public relations and recruiting
Management of public relations and recruiting
Promotion of public relations and recruiting
CreationofpublicrelationsdraftPublicrelationsactivityUnderstandingtheapplicationfortraineesandstudents
SelectionoftheplacetopostpublicrelationsinformationPublicrelationsplanningAnalysisandevaluationofapplication
Evaluationandimprovementofpublicrelations
Operation of systems and divisions
Operation of systems Management of systems operation
Promotion of systems operation
PreparationforholdingconferencesCreationofmaterialsandminutes
OperationofsystemsconferencesPDCAcyclepromotion
Evaluationandimprovementofoperation
APPENDIX
156
Operation of committees
Holding committees Management of committees operation
Promotion of committees operation
CopingwithvariouseventsforthoseoutsidetheorganizationPreparationforcommittees
FacilitationofcommitteesProgressmanagement
Evaluationandimprovementofoperation
Human resources development
Human resources development
Development of new VT instructors
Development of young VT instructors
Development of mid-level VT instructors
AdviceandinstructiononareasofexpertiseAcquisitionofexpertiseTrainingmanagementsupportInstitutionadministrationandmanagementsupport
PlanningtheinstructionAcquisitionofexpertisePerformanceinstruction
ManagementofinstructionplanAcquisitionofexpertisePerformanceinstruction
1�4 Development stagesInordertopromotethehumanresourcesdevelopmentthroughtheprocessofoperation(OJT),allVTinstructorsare
positionedinfourdevelopmentstages(newcomer,mid-level,quasi-veteran,andveteran),andoperationsanddevelopmentassignments are set for each stage.At the same time, a system of ranks (such as seniorVT instructors and chiefVTinstructors)issetforsupportingproblemsolvingforeachinstructor,withtheexpectationofproactiveeffortsasateam.Thus,thesystemprovidesanoccasionforindividualVTinstructorstoworkbycapitalizingontheirstrengths.
(1)Newcomergroup(around25yearsold)Instructors of this group are expected to acquire accomplishments as aVT instructor, and to have an ability to
implementandmanageaVTinstitution.
(2)Mid-levelgroup(around32yearsold)VTinstructorsofthisgroupareexpectedtobeabletoimplementandmanageaVTinstitutionwhileaccumulating
variousexperiencesandalsoprovideOJTtojuniorfellowVTinstructors.
(3)Quasi-veterangroup(around40yearsold)VTinstructorsofthisgroupplayacentralroleinpromotingtheimplementationandmanagementofaVTinstitution
andprovideOJTtojuniorfellowVTinstructors.
(4)Veterangroup(around52yearsold)Instructorsofthisgroupareinchargeofmanagementandthedevelopmentofjuniorfellowinstructorsregardingthe
traininginstruction/implementationandtrainingmanagement.
1�5 Recommendations on the VT instructors development program in developing countriesItisknownfrompastexperienceofVTsupportthatVTinstructor’soperationsarenotalwaysclear.EveninJapan,
VTinstructor’soperationsbecameclearonlyin2009,whentheHumanResourcesDevelopmentSystem2009started.Ittook51yearsfromtheenactmentoftheVocationalTrainingAct(VTAct)in1958.AlthoughVTmeasureshavechangedandtheoperationsprovidedbyVTinstructorsalsowentthroughtransitionduringthisperiod,theywerewrittenclearlyforthefirsttimein2009,andtheoperationswerevisualized.
The basic idea is to aim for skill building by clarifying the skill building policy forVT instructors to promotetheiroperationswithpride,basedonthepurposeoftheestablishmentofVTorganization.Whatisimportanthereisthevisualizationofoperationsandskilldevelopment.
ItisconsideredthatsuchvisualizationandthesettingofskilldevelopmentobjectivesshouldbeeffectiveasskillbuildingmeasuresforVTinstructorsindevelopingcountries.However,VTinstructor’soperationsdifferbythesituationofeachcountryandVTinstitution,anditshouldnotbesufficienttosimplyimportthedivisionofoperationsinJapanasitis.Itshouldbenewlycreatedbyconsideringthestateofaffairsinthecountry,budget,allocatedstaffandsoon.Atthesame
1AnalysisofVTInstructor’sOperationsandDutiesandHumanResourcesDevelopment
157
time,themereclarificationoftheoperationsmayonlyresultinevaluation,andnotinactualhumanresourcesdevelopment.Asystemfullyconsideringhumanresourcesshouldbeestablished.
APPENDIX
158
2 Skill Map2�1 Outline of skill map
Human resourcesdevelopment in companies shouldbe implemented according to theplan.Theplan shouldbeinlinewithone’severydayoperationandshouldhaveasystematicandphasedcurriculum.Thefirststepthatshouldbetakenistoclarifythetasksineverydayoperation(operationsanalysis),andtocreatemapthatsystematicallysummarizessuchduties(skillmap).Bycreatingaskillmap,issuescanbesharedwithintheorganizationandtheproblemsofhumanresourcesdevelopmentthatcanbeclarified.
Theskillmaphasatree-likestructure(Figure5-2-1).It isalsodividedintothreelayers,namely“organizationalstructure”,“operation”and“actualwork”.
Inthefirstlayer,theorganizationalstructure,theentireoperationfunctionofthecompanyisdividedroughlyinto“departments”accordingtotypesandsystems.Undereachdepartmentcomes“duties”,whicharedividedbytheoperationfunctions.
Inthesecondlayer,operation,furthersegmentationisimplementedinto“tasks”,whicharetheminimumunitsofoperationfunctionthatcanbeallocatedseparatelytoeachduty.Eachtaskisfurtherdividedinto“works”,whichistheindivisibleunitoftheseriesofrelatedactionsconductedbyasingleworker.
Inthethirdlayer,eachworkisdividedinto“skillsandtechniques”,whichrepresentsthespecificactionsforworkimplementation.Allskillsandtechniquesarefurtherdividedinto“knowledge”onjudgmentstandardsandonpointsofimprovement.
Figure 5-2-1 Example of Point of View for Skill Map(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.
tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
Inaddition,theskillmapsetslevelsegmentationfortasks.Thesettingstandardsareasfollows:Level1:WorktonurturethefoundationofcorporateprofitLevel2:WorktogeneratecorporateprofitLevel3:WorktoleadthecorporateprofitLevel4:Worktocreatecorporateprofit
2�2 Formats of skill mapThereare1to4formatsofskillmap.Format1showstheentirepicturefromabird’s-eyeview.
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2 Skill Map
2.1 Outline of skill map
Human resources development in companies should be implemented according to the plan. The
plan should be in line with one’s everyday operation and should have a systematic and phased
curriculum. The first step that should be taken is to clarify the tasks in everyday operation
(operations analysis), and to create map that systematically summarizes such duties (skill map). By
creating a skill map, issues can be shared within the organization and the problems of human
resources development that can be clarified.
The skill map has a tree-like structure (Figure 5-2-1). It is also divided into three layers,
namely “organizational structure”, “operation” and “actual work”.
In the first layer, the organizational structure, the entire operation function of the company is
divided roughly into “departments” according to types and systems. Under each department comes
“duties”, which are divided by the operation functions.
In the second layer, operation, further segmentation is implemented into “tasks”, which are the
minimum units of operation function that can be allocated separately to each duty. Each task is
further divided into “works”, which is the indivisible unit of the series of related actions conducted
by a single worker.
In the third layer, each work is divided into “skills and techniques”, which represents the
specific actions for work implementation. All skills and techniques are further divided into
“knowledge” on judgment standards and on points of improvement.
Figure 5-2-1 Point of View for Skill Map (example) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Task A
Organizational structure Operation Actual work
Department A
Department B
Job 2
Job 1
Job 3
Job 5
Job 4
Knowledge 1
Skills and techniques B
work 1
work 2
work 3
Task Bwork 4
work 5
Skills and techniques A
Knowledge 2 Knowledge 3
Knowledge 6
Knowledge 4 Knowledge 5
Skill and techniques C
Knowledge 7 Knowledge 8
2SkillMap
159
Figure 5-2-2 Format of Skill Map (excerpt)(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.
tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
Format2showsthe“work”inasystematicandphasedmanner.
Figure 5-2-3 Format 2 of Skill Map (excerpt)(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
- 216 -
In addition, the skill map sets level segmentation for tasks. The setting standards are as
follows:
Level 1: Work to nurture the foundation of corporate profit
Level 2: Work to generate corporate profit
Level 3: Work to lead the corporate profit
Level 4: Work to create corporate profit
2.2 Formats of skill map
There are 1 to 4 formats of skill map.
Format 1 shows the entire picture from a bird’s-eye view.
Flow of human resources development
Figure 5-2-2 Format of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Lifelong human resources development system
Type of industry: Metal cutting machine tool manufacturing Format 1
Utilization segmentation
Standardization
Sharing
Putting into practice
Setting goals
Details of duties in each sector are surveyed
Creation of vocational ability system
Survey on human resources development needs
Needs based on management policy and corporate strategy, needs based on economic and industrial trends, needs based on the self-evaluation of vocational ability, etc.
Setting and confirming the human resources development goals
Creation of vocational ability system
Implementation of training ・OJT ・Off-JT ・Self- development (SD)
Improvement of vocational accomplishment ability Improvement of employment ability
[Marketing] Business meeting
Marketing activities Marketing management
Trading business
Marketing plan Trade management
[Marketing strategy] Marketing strategy Survey/planning Client screening
[Technology marketing] Technology marketing
[Maintenance service] Customer contact Machinery/electric maintenance Information system service Detailed examination after maintenance Upgrading service
[Materials procurement] Ordering Procurement management
[Process control] Cost control Production plan Inventory and logistics management
Production regulation Intellectual property management
Technology information strategy
[Facilities management] Machinery maintenance
Work of facilities management
Promotion of facilities management
[Quality assurance] Measurement andinspection
Quality control Quality improvement Promotion and control of ISO9001
[Tools management] Tools management
[Marketing] is “job”
Other than [Marketing] are “tasks”
Classification Level
Maintenance service
Calculation/management
Department
Marketing
L1 L2 L3 L4
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Format 2 shows the “work” in a systematic and phased manner.
Department L1 L2 L3 L4 Marketing Marketing Marketing activities
Business meeting
Marketing management
Trading business
Marketing plan
Trade plan
Marketing
strategy
Marketing strategy
Survey/planning
Clients screening
Technology
marketing
Technology marketing
Maintenance
service
Maintenance
service
Customer contact
Machinery/electric maintenance
Information system
Detailed examination after maintenance
Upgrading service
Figure 5-2-3 Format 2 of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Format 3 shows the relationship between the “task” and “work” under it.
Department L1 L2 L3 L4
Manufacturing Turning
processing
Lathe processing
Outside diameter processing
Groove processing
Knurling
Inside diameter processing
Screw processing
NC lathe processing
Programming (NC lathe processing)
Setup
Processing
Figure 5-2-4 Format 3 of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Work
Type of industry: Metal cutting machine tool manufacturing
Format 2 Skill map by “job”
Type of industry: Metal cutting machine tool manufacturing
Work by “jobs” Format 3
Job Level
Task
Work
Job Level
APPENDIX
160
Format3showstherelationshipbetweenthe“task”and“work”underit.
Figure 5-2-4 Format 3 of Skill Map (excerpt)
(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
Format4showsthe“skillsandtechniques”necessaryforthe“work”andtherequired“knowledge”.
Figure 5-2-5 Format 4 of Skill Map (excerpt)
(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworthefuture.)
2�3 Skill map modelEvenifadepartmentinchargeofhumanresourcesdevelopmentineachcompanywantstocreateaskillmap,it
maybedifficultifdailyoperationsareexcessive,becausetheprocesstakesalotofworkandtime.JEEDdevelopsandpublishesastandardskillmapmodelforeachjobcategory,fromtheperspectiveofensuringtheconvenienceofusers.AsofJune2013,93industries(approximately2,700duties),primarilyaccordingtothesmallclassificationbytheJapanStandardIndustryClassificationaredeveloped.
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Format 2 shows the “work” in a systematic and phased manner.
Department L1 L2 L3 L4 Marketing Marketing Marketing activities
Business meeting
Marketing management
Trading business
Marketing plan
Trade plan
Marketing
strategy
Marketing strategy
Survey/planning
Clients screening
Technology
marketing
Technology marketing
Maintenance
service
Maintenance
service
Customer contact
Machinery/electric maintenance
Information system
Detailed examination after maintenance
Upgrading service
Figure 5-2-3 Format 2 of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Format 3 shows the relationship between the “task” and “work” under it.
Department L1 L2 L3 L4
Manufacturing Turning
processing
Lathe processing
Outside diameter processing
Groove processing
Knurling
Inside diameter processing
Screw processing
NC lathe processing
Programming (NC lathe processing)
Setup
Processing
Figure 5-2-4 Format 3 of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or in the future.)
Work
Type of industry: Metal cutting machine tool manufacturing
Format 2 Skill map by “job”
Type of industry: Metal cutting machine tool manufacturing
Work by “jobs” Format 3
Job Level
Task
Work
Job Level
- 218 -
Format 4 shows the “skills and techniques” necessary for the “work” and the required
“knowledge”.
Job Turning processing Level L1
Task Lathe processing
Work Details of works 1 Outside diameter processing
1 Be capable of setting outside diameter processing conditions
Know how to read a machinaery drawing
Know about the machinability of each material
Know about the three elements of cutting condition
2 Be capable of selecting adequate cutting tools
Know about the names and functions of the parts of cutting tools
Know about the materials of cutting tools
Know about coating
Figure 5-2-5 Format 4 of Skill Map (excerpt) (Source: Excerpt from the list of skill map of the Vocation Training Station Support System (TETRAS) by JEED:
http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note: The origin of quotations may change the contents and their expression without notification, now or the future.)
2.3 Skill map model
Even if a department in charge of human resources development in each company wants to
create a skill map, it may be difficult if daily operations are excessive, because the process takes a
lot of work and time. JEED develops and publishes a standard skill map model for each job category,
from the perspective of ensuring the convenience of users. As of June 2013, 93 industries
(approximately 2,700 duties), primarily according to the small classification by the Japan Standard
Industry Classification are developed.
Table 5-2-1 93 Industries of Skill Map Model Published by JEED Large classification Medium classification Implemented industriesA Agriculture,
forestry Agriculture (3) Rice cropping, cropping of
grain other than rice (4) Vegetable cropping (open
culture) (5) Vegetable cropping (facilities
culture) (6) Dairy farming (7) Forestry
D Construction business
Comprehensive construction (1) Civil engineering work(2) Landscaping work
Type of industry: Metal cutting machine tool manufacturing
Details of “work” by “job” Format 4
Skills/Technique
Knowledge
2SkillMap
161
Table 5-2-1 93 Industries of Skill Map Model Published by JEED
Largeclassification Mediumclassification Implementedindustries
A Agriculture,forestry Agriculture (1)Ricecropping,croppingofgrainotherthanrice
(2)Vegetablecropping(openculture)(3)Vegetablecropping(facilitiesculture)(4)Dairyfarming(5)Forestry
D Constructionbusiness Comprehensiveconstruction (1)Civilengineeringwork(2)Landscapingwork(3)Constructionwork
Constructionbyoccupation (1)Carpenters’work(2)Scaffoldingwork(3)Steel-framework(4)Reinforcementplacingwork(5)Plasteringwork(6)Sheet-metalandmetalwork(7)Painters’work(8)Floorandinteriorwork
Facilitiesconstruction (1)Electricwork(2)Telecommunicationswork(3)Airconditioningandventilation
facilitieswork(4)Watersupply/plumbingandsanitary
work
E Manufacturing Foodmanufacturing (1)Breadmanufacturing(2)Ready-to-eatfoodmanufacturing(3)Meat-processedfoodmanufacturing
Textileindustry (1)Outergarmentandshirtmanufacturing(excludingJapanesestyle)
Furnitureandfixturemanufacturing (1)Woodfurnituremanufacturing
Pulp,paper,paperprocessedproductsmanufacturing
(1)Papercontainersmanufacturing
Printingandrelatedbusiness (1)Printing(2)Bookbinding
Plasticproductsmanufacturing (1)Industrialplasticsproductsmanufacturing
Ceramicsandearthandrockproductsmanufacturing
(1)Glasscontainersmanufacturing
Ironandsteelbusiness (1)Pigironandcastmetalmanufacturing(2)Forgedproductmanufacturing
Metalproductsmanufacturing (1)Machineryblademanufacturing(2)Construction-metalproduct
manufacturing(3)Metal-pressproductmanufacturing(4)Metalheat-treatingbusiness
Nonferrousmetalmanufacturing (1)Nonferrousmetalforging([forging,die-cast]manufacturing)
Conventionalmachineryandtoolmanufacturing
(1)Logisticsandtransportationfacilitiesmanufacturing
Manufacturingofmachineryandtoolsforproduction
(1)Constructionmachineryandminingmachinerymanufacturing
(2)Metalworkingmachinerymanufacturing(3)Machineryandtoolmanufacturing(4)Manufacturingofmoldsforplastic
injectionandmolding(5)Manufacturingofdiesformetalpress
APPENDIX
162
Largeclassification Mediumclassification Implementedindustries
Professional-usemachineryandtoolmanufacturing
(1)Measurementinstrumentsmanufacturing
(2)Manufacturingoflensesandprismsforopticalmachinery
Electroniccomponents,devices,electroniccircuitsmanufacturing
(1)Integratedcircuitmanufacturing(2)Electroniccircuitboardmanufacturing(3)Electroniccircuitmountingboard
manufacturing
Electricmachineryandtoolsmanufacturing (1)Consumerelectricmachineryandtoolmanufacturing
Informationandcommunicationselectronicsequipmentmanufacturing
(1)Informationandcommunicationselectronicsequipmentmanufacturing(relatedtoembedding)
(2)Manufacturingofinformationandcommunicationselectronicsequipmentmachineryandtoolsandrelatedmachineryandtools
Transportationequipmentandtoolmanufacturing
(1)Automotivepartandaccessorymanufacturing
G Informationandcommunications
Informationservicebusiness (1)Informationservicebusiness
H Transportation,postalservice
Roadpassengertransportation (1)Transportationofreservedgeneralpassengercars(includingthetransportationofshare-ridegeneralpassengercars)
Roadfreighttransportation (1)Transportationofgeneralfreightcars
I Wholesale,retailing Wholesaleofvariouscommodities (1)Wholesaletradeofvariouscommodities
Wholesaleoftextileandapparel (1)Wholesaleofapparel
Wholesaleoffoodandbeverages (1)Wholesaleoffoodandbeverages(2)Wholesaleofalcoholicbeverages
Wholesaleofarchitecturalmaterials,minerals,metalstocksandothers
(1)Wholesaleofarchitecturalmaterials,minerals,metalstocksandothers
Wholesaleofmachineryandtools (1)Wholesaleofmachineryandtool
Other types of wholesale trade (1)Othertypesofwholesaletrade
Retailingofvariouscommodities (1)Departmentstore,Hypermarket(2)Othertypesofvariouscommodities
retailing
Retailingoftextile,apparelandpersonalbelongings
(1)Retailingofwomen’sapparel(franchise)(2)Retailingofwomen’sapparel(non-
franchise)
Retailingoffoodandbeverage (1)Retailingofmeals
Retailingofmachineryandtools (1)Automotiveretailing(2)Retailingofelectricmachineryandtools
Othertypesofretailtrade (1)Homeimprovementretailer
L Academicresearch,expertiseandtechnicalservice
Expertiseservice (1)LaborandSocialSecurityAttorneyoffice
Technicalservice (1)Architecturaldesigning(2)Surveying(3)Othercivilengineeringandconstruction
services(4)Non-destructivetestingservice(5)Othertechnicalservices
2SkillMap
163
Largeclassification Mediumclassification Implementedindustries
M Accommodations,eatinganddrinkingservices
Accommodations (1)Inn(2)Hotel
Eatinganddrinkingplaces (1)Specializedrestaurant(Japanesecuisine)
N Dailylivingservices,entertainment
Laundry,barber,beautysalon,bathhouse (1)Generallaundry
Otherdailylivingservices (1)Travelagency(2)Funeralbusiness
Entertainment (1)Bowlingalleys(2)Workoutgyms
O Education,learningsupport
Schooleducation (1)Specializedtrainingcolleges,schoolsforspecializededucation
P Medicalhealthcare,welfare
Socialinsurance,socialwelfare,nursingcareservice
(1)Home-visitnursingcareservice(2)Fee-basedhomesfortheelderly
R Services Wastetreatmentbusiness (1)Industrialwastetreatmentbusiness
Repairingofmachinery,etc.(excludingthosestatedseparately)
(1)Furniturerepairing
Employmentreferralservice,workerdispatchservice
(1)Employmentreferralservice(2)Workerdispatchservice
Otherservicebusinesses (1)Buildingmaintenancebusiness(2)Securityservice
(Source:ExcerptfromthelistofskillmapoftheVocationTrainingStationSupportSystem(TETRAS)byJEED:http://www.tetras.uitec.jeed.or.jp/ShougaiTaikei/)
(Note:Theoriginofquotationsmaychangethecontentsandtheirexpressionwithoutnotification,noworinthefuture.)
APPENDIX
164
3 Vocational Ability Evaluation Standards
TheVocationalAbilityEvaluationStandardsgivenherearetheofficialevaluationstandardsforvocationalabilitythatformthecenterof“theVocationalAbilityEvaluationSystem”inJapan.Basedonthejobanalysisinawidevarietyofindustriesandjobcategories,includingcross-categoricalclericalwork,manufacturing,constructionandservicebusinesses,thestandardscover52industries,267jobcategories,616dutiesandapproximately6,700abilityunits(asoftheendofMay,2014).
Here,anexplanationisgivenbytakingtheexampleof“screwmanufacturingindustry–screwmanufacturingjobcategory”fromthemanufacturingindustry.
3�1 Characteristics of the Vocational Ability Evaluation Standards ● Inadditiontotheknowledgeandskill/technologythatshouldbeheldinordertoimplementworkeffectivelyandefficiently,thestandardsalsospecifytheactionthatwillresultinachievements.
● Thecontentoftheworkissegmentedandsummarizedinacertainunitcalled“AbilityUnit”.Bycombiningtheseabilityunits,itbecomespossibletocopewiththecompositionofdutiesineachcompanyandawidevarietyofdutiesforindividualworkers.
● Thestandardsaresetbyselectingjobcategoriesanddutiesfromtheperspectiveofimprovingthecompetitivenessofthebusinessworldandhumanresourcesdevelopmentandconsideringthehumanresourcesneedsinthebusinessworld.
● Thestandardscanbeutilizednotonlyforevaluatingvocationalabilitybutalsoasaguidelineforcareerdevelopmentandcapacitybuilding.
3�2 Composition of the Vocational Ability Evaluation Standards ● Thecontentofworkissegmentedas:“JobCategory”→“Duty”→“Activity”.Thevocationalabilityrequiredforeachactivityisspecifiedandisstreamlinedasan“AbilityUnit”.
● Abilityunitiscomprisedof“CommonAbilityUnit”and“SelectedAbilityUnit”. ● Abilityunitisfurthersegmentedintoseveralitemscalled“AbilityDetails”,andthe“StandardsforJobPerformance”and“RequiredKnowledge”arespecified.
Figure 5-3-1 Composition of the Vocational Ability Evaluation Standards
- 223 -
Figure 5-3-1 Composition of the Vocational Ability Evaluation Standards
3.3 Classification according to the roles and assignments
Focusing on the roles expected from the company, the staff including the newcomer, person
responsible of certain work, and those at the level of division head and sector head are categorized
roughly into four levels, from Level 1 (L1) to Level 4 (L4).
Table 5-3-1 Classification of Manufacturing Industry (Screw Manufacturing Industry)
Level Engineering Manufacturing
Level 4
(L4)
Level of capacity necessary for assuming the leadership of an organization as a person in charge of a large organization, by setting organizational objectives and making extensive and comprehensive judgments and decisions.
Level of capacity necessary to set production plan and organizational objectives and to assume the leadership of the entire organization to achieve them as a person in charge of a large manufacturing line.
Level 3
(L3)
- Management Level of capacity necessary for creating an operational plan and implementing management operation of a mid- to small-sized organization, as a person who is responsible for such organization, based on management policy. - Specialists Level of capacity necessary for generating corporate profit through technical development or solution in the area in charge with high-level expertise.
- Management Level of capacity necessary for managing and supervising the work site as a person in charge of a mid- to small-sized manufacturing line. - Specialists Level of capacity necessary for contributing in adding high value to products by implementing precise work and solving problems with high-level skills.
Job Category Duty
Duty
Selected Ability Unit
Ability Details
Required Knowledge
Entire Composition (Format 1)
List of Ability Units by Job Categories (Format 2)
Vocational Ability Evaluation Standards by Ability Unit (Format 3)
Standards for Job Performance
Common Ability Unit
Selected Ability Unit
Ability Details
Ability Details
Standards for Job Performance
Standards for Job Performance
Common Ability Unit
3VocationalAbilityEvaluationStandards
165
3.3 Classification according to the roles and assignmentsFocusingontherolesexpectedfromthecompany,thestaffincludingthenewcomer,personresponsibleofcertain
work,andthoseatthelevelofdivisionheadandsectorheadarecategorizedroughlyintofourlevels,fromLevel1(L1)toLevel4(L4).
Table 5-3-1 Classification of Manufacturing Industry (screw manufacturing industry)
Level Engineering Manufacturing
Level 4 (L4)
Levelofcapacitynecessaryforassumingtheleadershipofanorganizationasapersoninchargeofalargeorganization,bysettingorganizationalobjectivesandmakingextensiveandcomprehensivejudgmentsanddecisions.
Levelofcapacitynecessarytosetproductionplanandorganizationalobjectivesandtoassumetheleadershipoftheentireorganizationtoachievethemasapersoninchargeofalargemanufacturingline.
Level 3(L3)
-Management Levelofcapacitynecessaryforcreatinganoperationalplanandimplementingmanagementoperationofamid-tosmall-sizedorganization,asapersonwhoisresponsibleforsuchorganization,basedonmanagementpolicy. -Specialists Levelofcapacitynecessaryforgeneratingcorporateprofitthroughtechnicaldevelopmentorsolutionintheareainchargewithhigh-levelexpertise.
-ManagementLevelofcapacitynecessaryformanagingandsupervisingtheworksiteasapersoninchargeofamid-tosmall-sizedmanufacturingline. -Specialists Levelofcapacitynecessaryforcontributinginaddinghighvaluetoproductsbyimplementingpreciseworkandsolvingproblemswithhigh-levelskills.
Level 2(L2)
Levelofcapacitynecessaryforimplementingoperationasoneofthemainmembersofagrouporateam,whileutilizingone’sinventivenessandmakingautonomousjudgment,improvementsandsuggestions.
Level 1(L1)
Levelofcapacitynecessaryforsecurelyimplementingformulaicoperationasapersonincharge,basedontheinstructionsandadvicefromone’ssupervisors.
3�4 List of Ability Units by Job Category ● The“ListofAbilityUnitsbyJobCategory”isgiveninordertocopewiththecompositionofdutiesineachcompanyandthedifferenceofdutiesforindividualworkerswiththecombinationof“AbilityUnits”.
● The“CommonAbilityUnits”setthevocationalabilityessentialforimplementingwork,regardlessofthespecificcontentofthedutiesofindividualworkers.
● The“SelectedAbilityUnits”setthevocationalabilitythatdiffersaccordingtothedutiesbytheindividualworker.Amongthem,oneormoreabilityunitsareselectedaccordingtothecontentofthedutiesofindividualworker.
● Bycombiningthe“CommonAbilityUnits”and“SelectedAbilityUnits”,vocationalabilityevaluationstandardsappropriateforthecontentofthedutiesofindividualworkerscanbemade.
[Example of job category related to manufacturing industry, “screw manufacturing”]
JobCategory Screwmanufacturing
JobDescription
Manufacturingofscrewsinthescrewmanufacturingindustry.Itiscategorizedintothreejobcategories,namelyflatting/former,rolling/tapping,andsecondaryprocessingcutting.
APPENDIX
166
Table 5-3-2 Common Ability Units
NameofAbilityUnit Level 1 Level 2Level 3 Level 4
Duty Specialist Manager
Commontoallduties
Complyingwithsafety,healthandotherrules 47C014L11 47C015L22 47C016L34
Problemsolvingthroughimprovementactivities
47C017L11 47C018L22 47C019L34
Implementationofoperationthroughcollaborationwithconcernedpersonnel
47C020L11 47C021L22 47C022L34
Improvementandinheritanceofskills 47C023L33 -
Manufacturingmanagement 47C024L44
3�5 Vocational Ability Evaluation Standards by Ability Unit ● “VocationalAbilityEvaluationStandards byAbilityUnit” are comprisedof several “AbilityDetails”.They arebasicallysetinlinewiththeplan-do-seeworkcycle.
● The“StandardsforJobPerformance”aresetforeachabilitydetail. ● The“StandardsforJobPerformance”includecompetencyinadditiontoskillsandtechnology.Theyarelistedassometypicalexamplesofjobbehaviorthatcanworkascriteriaforevaluation.
● The“RequiredKnowledge”islisteditemsthatshouldbeunderstoodasapremiseforjobperformance.
3VocationalAbilityEvaluationStandards
167
Table 5-3-3 Example of Unit No� 47S044L22
- 226 -
Table 5-3-3 Example of Unit No. 47S044L22
Specialist
○
○
○
○
○
○
○
○
○
○
○
○
○
○
●Required Knowledge1. Rolling process in general 4.・ Types and characteristics of rolling process ・
2. Materials・ Types, property and use of metal materials ・
・ Types of defects of metal materials 5.・ Material Testing ・
3. Rolling method ・
・ 6.
7.・ ・
・ 8.・ ・
9.・
Level 1 Level 2Level 3
Level 4Manager
Unit No. 47S044L22
Selected AbilityUnit
Ability Unit Rolling
Outline Ability to implement the rolling and casting of screw part
Ability Details Standards for Job Performance
(1) Rolling workplanning
In order to prevent reproduction in cases where there is waste due to excessive production or alack of production, the quantity of production, scheduled time and quantity of materials used(weight or numbers).The performance, specification and handling method of a mold for rolling, rolling processer andother facilities used are confirmed.A mold for rolling is prepared and attached appropriately to rolling processer.The mold is checked for galling, rough surface, or cracks before it is attached, and testprocessing is implemented.Instructions on rolling work are given to colleagues and junior staff.
(2) Rolling workimplementation
Conditions of rolling machinery and ancillary machinery are set according to the use of theproduct.High-precision rolling work is implemented whilst adjusting the parameters for the mold inorder to ensure the correct dimensions of the processed product.Blanks are set adequately in mold.Even small anomalies in rolling machinery and ancillary machinery are not overlooked, andmeasures are taken to prevent malfunctioning and trouble.Rolling machinery, ancillary machinery and molds are inspected after finishing the work.The efficiency of processing work is improved by organizing, streamlining, cleaning, sanitizingand ensuring discipline on the work site of the rolling work.
(3) Work evaluation
Adjustment and maintenance of molds used for rolling machinery and ancillary machinery areimplemented correctly and promptly.Early breakage, galling, defects in the dimensions and surface of products are closely checked,and any uncertainties are confirmed with the supervisor.Any defective products and facility trouble are confirmed with the situation and cause andreported to one's supervisor, and adequate measures are taken.
Machine OilUse of lubricant oil, hydraulic actuation oil, greaseand processing oil agentDegradation, replacement, disposalMethod of processing with machineryTypes and use of machine toolsHand-finishing and other processing method
Types, structure and use of rolling machinery andancillary machinery
Graphic method and material symbols set by JIS
Electricity
Detailed knowledge on safety and sanitary
Electricity terms and how to use electric machineryand tools
Rolling method Relevant laws and regulationsRelevant laws related to Basic Environment ActSafety and Sanitary
Types and use of jigs and tools used for rolling process
Cause of defects caused in rolling processed products andprevention method
Comm
onD
evelopment,
technologyQ
uality AssuranceProduction
managem
entScrew
manufacturi ng
InspectionPacking, storage,
shipment
Maintenance
Heat treatm
entSurface treatm
entM
old building
168
Vocational Training Instructors Manual for ASEAN Development Committee
<Authors>Chair: YoichiKimura TechnicalAdviser,OverseasConsultantGroup,OverseasVocationalTrainingAssociation (Advisor,AdvancedTrainingDevelopmentSection,DevelopmentDepartment,InstituteofResearchand
Development,PolytechnicUniversity,JapanOrganizationforEmploymentoftheElderly,PersonswithDisabilitiesandJobSeekers(JEED)inthefirstyear,JFY2013)
Member: TomohiroMurakami AssociateProfessor,CoordinationofHumanResourcesDevelopmentUnit,DivisionofAppliedHuman
ResourcesDevelopment,FacultyofHumanResourcesDevelopment,PolytechnicUniversity,JEEDMember: GoroArai AssociateProfessor,InstructionalMethodsofHumanResourcesDevelopmentUnit,DivisionofApplied
HumanResourcesDevelopment, Faculty ofHumanResourcesDevelopment, PolytechnicUniversity,JEED
Member: HidemiKumazawa(inJFY2013and2014) SeniorInstructor,TrainingSection1,ChibaPolytechnicCenter,JEEDMember: HirotadaFukae(inJFY2014and2015) AssistantProfessor,InstructionalMethodsofHumanResourcesDevelopmentUnit,DivisionofApplied
HumanResourcesDevelopment, Faculty ofHumanResourcesDevelopment, PolytechnicUniversity,JEED
Member: AtsunoriKume Representative,PASC
<Consignor>OverseasCooperationOffice,OverseasCooperationDivision,HumanResourceDevelopmentBureau,MinistryofHealth,LabourandWelfare(MHLW) Tel:+81-3-3502-4657 E-mail:[email protected]
<Consignee>InternationalCooperationProject,SkillsPromotionDivision,JapanVocationalAbilityDevelopmentAssociation(JAVADA) Tel:+81-3-6758-2850 Email:[email protected]
Copyright©2016,MinistryofHealth,LabourandWelfare,Japan.Allrightsreserved.