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STRATEGIC PLAN 2015-2018 Hutt St Centre’s Strategic Plan 2015-2018 sets out the strategic directions and specific goals for the 3 year period. It describes what we aspire for into the future, defines our key objectives and highlights the values, which underpin our operations. Within this context, the Strategic Plan sets the course for Hutt St Centre for the next three years and is the foundation for preparing the Centre’s Business and Operational Work Plans. Measures of success have been indicated for each of our goals. Meeting our clients’ needs is at the heart of everything we do. Our 5 strategic goals for 2015-2018 are based on our desire to better meet client needs and to support them to find a lasting pathway out of homelessness. We will rebuild our Centre on behalf of our clients so that we can provide a comprehensive range of quality services including meals, showers, case management, housing support, allied health, counselling, advocacy and information, education, training and employment pathway services. Goal 1 Build our financial capacity and sustainability by increasing our fundraising efforts to rebuild the Centre and further develop and enhance our client services; expanding our donor base and targeting grant funding opportunities to get the resources we need to meet our mission. 2 Goal Strengthen our internal operations to support the work of our staff and volunteers through: • strategic renewal of our technology - to support efficient and effective operations and communications with clients, volunteers, staff, funders and stakeholders • improving our data analysis and collection - so others can better understand our work and we can improve the design and effectiveness of our services. 3 Goal Advocate for the homeless, telling people our story to build strong partnerships, develop more opportunities for our clients, and raise our profile to secure appropriate funding for services and to ensure more people have a pathway out of homelessness. Goal 5 Commence development of social businesses to create employment opportunities for our clients and strengthen our financial capacity. 4 Goal

Hutt Street Strategic Plan - Hutt St Centre

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Page 1: Hutt Street Strategic Plan - Hutt St Centre

STRATEGIC PLAN 2015-2018

Hutt St Centre’s Strategic Plan 2015-2018 sets out the strategic directions and specific goals for the 3 year period. It describes what we aspire for into the future, defines our key objectives and highlights the values,

which underpin our operations.

Within this context, the Strategic Plan sets the course for Hutt St Centre for the next three years and is the foundation for preparing the Centre’s Business and Operational Work Plans. Measures of success have been

indicated for each of our goals.

Meeting our clients’ needs is at the heart of everything we do.

Our 5 strategic goals for 2015-2018 are based on our desire to better meet client needs and to support them to find a lasting pathway out of homelessness.

We will rebuild our Centre on behalf of our clients so that we can provide a comprehensive range of quality services including meals, showers, case management, housing support, allied health, counselling, advocacy and information, education, training and employment pathway services.

Goal

1

Build our financial capacity and sustainability by increasing our

fundraising efforts to rebuild the Centre and further develop

and enhance our client services; expanding our donor base

and targeting grant funding opportunities to get the resources

we need to meet our mission.

2Goal

Strengthen our internal operations to support the work of our staff and volunteers through:• strategic renewal of our technology - to support efficient and effective operations and communications with clients, volunteers, staff, funders and stakeholders • improving our data analysis and collection - so others can better understand our work and we can improve the design and effectiveness of our services.

3GoalAdvocate for the homeless,

telling people our story to build strong partnerships, develop more opportunities

for our clients, and raise our profile to secure

appropriate funding for services and to ensure more

people have a pathway out of homelessness.

Goal

5Commence development of social businesses to create employment

opportunities for our clients and strengthen our financial capacity.

4Goal

Page 2: Hutt Street Strategic Plan - Hutt St Centre

OUR MISSION Hutt St Centre is a work of the Daughters of Charity. Our work is built on respect for individuals, their dignity and choices, responsiveness to their needs, and living our beliefs through excellence in service provision.

With creativity, love, respect, friendship and faith we work to inspire those facing homelessness to achieve their full potential.

Working in partnership with our clients, we meet people’s immediate needs for meals, showers, health, counselling and legal services. But we do more. We provide case management, housing support and life skills through education, training and employment services because we know this offers a pathway out of homelessness.

OUR VISION Hutt St Centre is a place where people who are challenged by homelessness can change their lives forever.

At Hutt St Centre people are nurtured, respected, encouraged and supported to make choices, build skills, and connect with others to create a new beginning. We care.

OUR ORGANISATIONAL VALUES The core values of the Daughters of Charity and their works through the

love of Jesus Christ urges us to:

Respect each personA high regard for the worth and dignity of each person

Provide Quality ServiceResponding to the needs of others in a caring and professional manner

Encourage SimplicityHonesty, integrity, transparency and clarity of focus

Advocate for the PoorLobbying, advocacy and supporting the cause of those most disadvantaged in our society

Value SpiritualityLove is inventive to infinity, boundless creativity and innovation in service delivery

258 Hutt St Adelaide SA 5000 www.huttstcentre.org.au