HR2101 - Reducing Heat Loss Through Root Cause AnalysisProject Management Plan

PRESENTED TO GSEGNOVEMBER 11, 2012

CHRIS KAPLANINSTRUCTIONAL

DESIGNER

ContentsHR2101 - Project Management Plan

Goals of HR2101State of developmentResources needed for future developmentProposed development scheduleChallenges and considerationsSummary

HR2102 Goals HR2101 - Project Management Plan

Heat rate has been identified as a serious source of loss of efficiency and income for GSEG.

This online course project will add to GSEGs library of training resources a means to train control room operators to use root cause analysis to identify symptoms of plant inefficiency related to heat rate.

Status HR2101 - Project Management Plan

Work to date

Needs analysis

Design document

Prototype (in process

Next steps

Green light from management

Develop remaining modules

Migrate to production environment

Implementation, testing, and evaluation of complete course

Resources HR2101 - Project Management Plan

RESOURCE TASKS/PURPOSEHUMAN RESOURCES

Plant managersCoordinate scheduling of courses based on best known information regarding plant outages and planned maintenance.

Subject matter experts (SMEs)

Contractor specialist - Provides specialized knowledge about thermodynamics and heat rate for power generation

In-house engineering - Provides site specific information to contractor specialist about normal operating design thresholds and system dependencies

Maintenance Supervisors - Provides site specific information about day to day realities of plant operations to contractor specialist

Multimedia specialists Create media assets to be use in course implementation: Graphics, technical drawings, video

GSEG LMS administrator/team Deploy course assets to LMS

Instructional designerCoordinate with SMEs, multimedia team and LMS admin to facilitate communication, complete content development and deploy content to delivery platform.

Experienced control room operators Pilot testing an accelerated course. Limit to two locations.

MATERIAL RESOURCESLMS Course delivery platform

MAINTENANCE FACILITY Needed for production of visual (photo and video) materials to support other content.

Schedule HR2101 - Project Management Plan

TASK RESOURCE(S) START ENDReview Prototype

Plant Management/SMEs/Instructional

designerWeek 0 Week 0

Approve production Plant Management Week 0 Week 0

Develop Content ISD/Multimedia Team/SMEs Week 1 Week 12

Coordinate Implementation (technical) Multimedia Team/LMS admin Week 3, 11 Week 3, 11

Review content on development LMSInstructional Designer/SMEs Week 4 Week 12

Migrate Content to production server Multimedia Team/LMS admin Week 12 Week 12

Review content implementation (content)Instructional Designer/LMS

adminWeek 12 Week 12

Accelerated pilotExperienced CROs/(Two

locations)Week 13 Week 20

Review feedback from pilot Instructional Designer/SMEs Week 21 Week 21

Revisions based on feedbackInstructional

Designer/Multimedia team/LMS admin

Week 22 week 23

ReleaseInstructional Designer/LMS

adminWeek 24 Week 24

Challenges - Logistical HR2101 - Project Management Plan

Course design includes cross communication between teams at multiple plants creating a scheduling challenge

Course design includes using maintenance managers as periodic resources

Course design includes on-shift participation

Challenges - Developmental HR2101 - Project Management Plan

Using site specific content increase the complexity of course content development

Obtaining footage/images of dismantled systems may result in delays while waiting for scheduled outages.

Recommendations - Logistical HR2101 - Project Management Plan

Consider flexibility in the number of plants scheduled for training simultaneously.

Would allow for more combinations and possibilities of start dates.

Consider using single plant for a class

Would reduce benefit of learning from diversity of systems but should still result in competence

“Course design includes cross communication between teams at multiple plants creating a scheduling challenge”

Recommendations - Logistical HR2101 - Project Management Plan

Consider developing additional resources from maintenance managers vs. real time interviews.

Would allow for more consistency from class to class.

Ensure that the alternate CRO assignments are rotated consistently.

“Course design includes using maintenance managers as periodic resources”

“Course design includes on-shift participation”

Recommendations - Logistical HR2101 - Project Management Plan

Consider developing generic content.

The vast number of combinations of systems could be a non-starter for development of the course.

Generic content should be sufficient to teach the concepts of root cause analysis and heat rate

Site specific resources can be created as each class goes through the course and can be refined over time.

Consider creating animations and technical graphics a interim solutions which can then be re-used as support material as video and photographs become available.

“Using site specific content increase the complexity of course content development”

“Obtaining footage/images of dismantled systems may result in delays while waiting for scheduled outages.”

Summary HR2101 - Project Management Plan

Heat rate is a problem for GSEG - HE2101 is a part of the solution

Management is needed to review the prototype lesson and learning design with the instruction designer to green-light production

Successful implementation of the course design will require the participation of the instructional designer, plant managers, subject matter experts, media specialists, and experienced control room operators.

The number of plants affected make site specific training cost prohibitive at the outset, but generic content should result in significant ROI to justify initial expense