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SUMMARY OF HK CHECKLISTSS No Checklist No 1 2 3 4 5 6 7 8 9 Description Remarks
KF/FMS/HK/01 Housekeeping Supervisor Daily ChecklistTo be filled daily KF/FMS/HK/02 Weekly Deep Cleaning Checklist KF/FMS/HK/03 Monthly Deep Cleaning Checklist KF/FMS/HK/04 Daily Washroom Checklist KF/FMS/HK/05 Coference Room Checklist KF/FMS/HK/06 Cleaning Specifications KF/FMS/HK/07 Daily Cleaning Schedule KF/FMS/HK/08 List of Chemicals used To be filled every week but only one checklist in a month Fill only one checklist in a month. To be filled as and when activities are carried out To be filled daily for each wash room To be filled daily To be filled only once in the beginning of operations To be filled only once in the beginning of operations To be filled only once in the beginning of operations
To be filled as & when material is KF/FMS/HK/09 Housekeeping Consumables Stock Register received/issued To be issued to each HK Boy
10 KF/FMS/HK/10 Job card
Knight Frank (I) Pvt. Ltd.Revision No. Revision Date: Site Name: Checklist No. KF/FMS/HK/01
Daily Checklist for HK SupervisorDate: S No. Activity A Manpower All Housekeeping attendants are present All Pantry boys are present All gardeners are on site All are in proper uniform In case of absentees, replacements are arranged B Office Space Sweeping of Floor Disinfecting of visible floor area Vacuuming/cleaning of carpets Cleaning/Wiping of dust bins watering/Cleaning of Plants Dusting of all furniture Wiping of alll types of doors cleaning of wall cladding Cleaning of all picture frames Dusting of Fire Extinguishers Workstations Cleaning of Table tops Cleaning of soft board fabric Clean / Disinfect telephone instruments Cleaning of computers externally Cleaning of other office equipment Cleaning of chairs / sofas Cleaning of waste bins Utility Rooms Status Remarks
C
D
Sweeping of floors Cleaning of Waste bins Dusting of all Equipment externally Cleaning of doors E Plaza Area Cleaning of floors & walls Cleaning of stainless steel panels, fittings & fixtures Cleaning of Glazing Cleaning of ATM & Bill payment center Outside & Parking Area Cleaning & clearing of fire escapes on each floor Sweeping of floor Cleaning of Lift Panels(SS) Cleaning of Lift Lobby Garden & Plants Cleaning of Garden Watering of Plants & grass Cutting & levelling of plants Loosening of soil for aeration Maintenance of flower plants (if required) HK Supervisor AFM/FM
F
G
Knight Frank (I) Pvt. Ltd.Revision No: Revision Date: Site Name: Checklist No. KF/FMS/HK/02
Weekly Deep Cleaning ChecklistDate: Areas Cleaning Activity 1st week Remarks 2nd week 3rd week 4th week
Through cleaning of tables Thorough cleaning/polishing of chairs Cleaning of light switches Cleaning of light fittings Carpet vacuuming Workstations, Reception, Cleaning/polishing of office equipment Lobbies, Cleaning/Repairing of vertical/venetian blinds Meeting/conference/trainin Cleaning of walls/ceiling removing cobwebs g rooms, Stores. Washing/cleaning of floors/corridors/passages Cleaning of doors/windows/ceiling Thorough cleaning of AC grills Clean all partion glasses in office area/lobbies. Use glass cleaning kit where required Cleaning of all vending machines Thorough cleaning of all crockery. There should be no stains. Pantries/Cafeteria Thorough cleaning of all cupboards by removing all items. Do pest control if required. Thorough cleaning/washing/disinfecting of floor Cleaning of wash basin Clean all water coolers/fridges thoroughly Thorough cleaning/washing Clearing of all drains Cleaning of parapet walls Removing cobwebs
Terrace
Terrace Cleaning light fittings Cleaning all doors Cleaning pipes etc. Sweeping/cleaning of entire area Washing of the area Cleaning walls, columns, removing stains etc. Cleaning and Removing cobwebs Cleaning of entrance gate. Do oiling greasing of gate if required Clean all drains Remove all algae if settled on the boundary walls
Washing and cleaning Outside/Parking
Clean all printers/fax machines/Xerox machines Clean all tele instruments Cleaning of office equipmentClean all computers, keyboards. Clean all shredding machines Clean all storage cabinets in office areas Clean all walls/doors/windows Remove cobwebs Clean & wash if required rubber mats Clean all equipment/pipes. Wash and clean the floors where applicable Clean all doors,Windows in the staircases Remove cobwebs Clean all shafts Clean walls. Remove stains if any
Utility Area/Rooms
Staircases
Signature of HK Supervisor Signature of FM/AFM Note:1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. To be filled every week but only one checklist in a month
Knight Frank (I) Pvt. Ltd.Revision No: Revision Date: Site Name: SLB MAHAPE Checklist No. KF/FMS/HK/03
Monthly Deep Cleaning ChecklistDate: Areas Terrace Cleaning Activity Washing and cleaning of the terrace Cleaning all Utility pipes, Water Tank externals etc. Remarks
Shafts
Clean all shafts. Remove all garbage if any. Clean all walls. Remove cobwebs Clean glasses if any in the shaft
Parking Area
Thoroughly wash the area. Clean walls and remove stains if any. Clean Pipes in the area thoroughly.
Staircases
Clean and wash the staircases thoroughly
Utility Area/Rooms
Clean & Wash the area in pump houses
Clean thoroughly clean the various pipes in the area/pump house Clean the floor thorughly in DG Area Clean the fuel storage area and the Barrels properly Clean the external walls of the building, remove cobwebs. Wash the external walls where required.
Outside area
Cafeteria
Thoroughly clean & wash the floor
Signature of HK Supervisor Signature of FM/AFM Note:1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. Fill only one checklist in a month. To be filled as and when activities are carried out
Knight Frank (I) Pvt. Ltd.Revision No. Revision Date: location M Site Name: AHAPE Checklist No. KF/FMS/HK/04
SLB
SUPERVISOR REMARKS SIGNTIME DOORS WALLSFITTINGS
MIRRORS URINALS
WC
WASH HAND BASINES FLOORS DRYERS
TISSU ROOL
LIQUID SOAP DISPENSER
C FOLD DISPENS ER
ELECRTICAL FITTING
DUST BIN
HK Boy
HK Supervisor
Facility Manager
PARTICULARSA ( Hourly ) 1) Wash Basin - Scrubbing & Cleaning 2) Mirrors - Damp & Dry Cleaning 3) Floor Mopping - Wet & Dry Cleaning 4) Door Knobs & Door Closer Checking
PARTICULARS1) Garbage Bins - Washing / Drying / Relining 2) Toilet Bowl - Scrubbing & Cleaning 3) Floor Mopping - Urinals - Scrubbing & Cleaning 4) Replenishing Hand Wash Soap refill Pouches
C ( Daily )
A ( Hourly )
5) Cleaning of Plumbing Accessories 1) Cleaning of Light Fitting 2) Urinals Cleaning 3) Door & Door mats - Wash & Dry 4) Exhaust Fan - Dry Clean 5) Walls & Window Sills - Damp & Dry Cleaning
C ( Daily )
B ( Weekly )
5) Replenishing Toilet Rolls 6) Replenishing C- Folds 7) Cleaning of Hand Driers
Knight Frank (I) Pvt. Ltd.Revision No: Revision Date: Site Name: Checklist No: KF/FMS/HK/05
Conference room ChecklistDate: Activity A/c grills / diffusersCleaning Auto Air Freshener Dispensers-Battery / Refills Cabinets Doors & Hinges Carpets - Vacuum Cleaning Chairs - AlignmentUpholstery/Back / Legs / Castors-Cleaning Cobwebs-removal From: Frequency Weekly As Reqd As Reqd Daily As Reqd As Reqd Mon To: Tue Wed Thu Fri Sat Sun
Dust bins - Emptying / Daily & As Cleaning & Lining with Bin Reqd Liner Entrance Door & HandlesDaily cleaning Glass Cleaning Light Fittings / Electrical fittings- Cleaning Table-Dusting Telephones-Dusting & Disinfecting - Dettol Wall Soft Board Panel Vacuum Cleaning Weekly Monthly Daily Weekly Weekly
Venetian Blinds-Vacuum Cleaning Wall Clock-Battery / Time Walls - Spot Cleaning White Boards & FramesCleaning HK Supervisor
Weekly As Reqd As Reqd As Reqd
Facility Manager
Knight Frank (I) Pvt. Ltd.Revision No: Revision Date: Site Name: Check List No. KF/FMS/HK/06
Cleaning SpecificationsDate: Frequency Location Activity Daily Weekly Fortnightly Monthly As & When required Others
Thorough cleaning of Tables Dusting Cleaning of light fittings Cleaning of Light Switches Carpet cleaning Carpet vacuuming Cleaning of office equipment - Xerox machine, Work Stations, Shredder, Printers etc. Reception, Lobbies, Cleaning/Polishing chairs Meeting/conference/train Cleaning/repairing of vertical/venetian blinds ing rooms, Stores Cleaning of walls/ceiling Removing cobwebs Cleaning doors/windows Wet & Dry Mopping Thorough cleaning of floor Cleaning of AC Grills Cleaning partition glasses Cleaning of WCs, Urinals, Wash basins Thorough cleaning/washing of floor Mopping of floor Cleaning of doors, windows, ceiling Dusting Cleaning of light fittings Cleaning of Light switches Cleaning of AC Grills Checking & refilling of liquid soap dispensers Washrooms
Washrooms Cleaning of liquid soap dispensers Cleaning of Nahni Traps Cleaning of waste bins Checking Toilet rolls & replenishing when required Checking of Toilet roll dispensers Checking of doors Cleaning of Mirror Checking of all fixtures - Taps/valves/jet spray etc. Cleaning of vending machines Cleaning of crockery Thorough cleaning of all crockery Cleaning of wash basins Cleaning cupboards & surrounding areas Cleaning of water coolers/Fridges Cleaning of storage areas Cleaning walls & Removing cobwebs Thorough cleaning/washing of floors Cleaning the terrace area Cleaning/washing the terrace Cleaning of drains Cleaning all doors Cleaning all pipes/water tank externals Cleaning of parapet walls Cleaning the floor Thorough cleaning & washing the floor Cleaning walls/ceiling, removing cobwebs Cleaning/Washing of rubber mats Cleaning of equipment Clean the fuel storage area thoroughly. Remove cobwebs Clean all walls. Dry Mop Thorough cleaning & washing Wet Mopping
Cafeteria/ Pantries
Terrace
Utility Area/Rooms
Staircases
Facility Manager Note: 1. In case there are any other site specific areas/activities these should be added in the checlist.2. This checklist is to be filled only once in the beginning of operations
Knight Frank (I) Pvt. Ltd.Revision No: Revision Date: Site Name: Checklist No. KF/FMS/HK/07
Daily Cleaning ScheduleDate: Timings Shift: No. of HK Boys in shift: Locations No. of chambermaid in shift:
7am to 8am
8am to 9am
9am to 10am
10am to 11am
11am to 12noon
12noon to 1pm
1pm to 2pm
2pm to 3pm
3pm to 4pm
HK Supervisor Note:1 This Cleaning schedule should be prepared in the beginning operations at site. Use separate sheets for each shift as applicable at the site. 2 This should be modified whenever there is a change in the schedule. 3 A sample schedule is given below. The data filled in it is only a guideline for preparing the site specific schedule.
FM/AFM
SAMPLE SCHEDULE - TO BE USED AS A GUIDELINE ONLY. TIMING LG UG First Floor Zone-1 ,2, & 6 Zone- 3,4 & 5 Second Floor Office area Cafeteria Zone-1 ,2, & 6 3rd Floor Zone- 3,4 & 5 Zone 1,2,11,12 4th floor Zone 3,4,5,6 Zone 7,8,9,10 CHAMBERMAID CHAMBERMAID 2 1 Janitor A wing B wing Fourth floor : Toilet cleaning
7am to 8am
8am to 9am
Passage Area Dry Passage Area Dry Passage Area &wet moping &wet moping Dry & wet moping Common Passage Common Passage & Break Out Area Glass Area CEO ,DCH Area Cleaning Cleaning Cabin Cleaning Floor area & IS& ISM Work Station Admin Area cabins Workstation Area Area & & HR Area Cabins Cleaning & board Conference hall Cleaning room Cleaning Checking & Correcting
Passage Area Passage Area Dry Passage Area Dry & Cafeteria wet & Passage Area Dry & Passage Area Dry & Passage Area Dry & All toilet checking Dry &wet moping Cafeteria wet & & wet moping & wet moping & Dry Mop wet moping & Break wet moping & Break wet moping & Break & Toiletries & Break Out Dry Mop cleaning Break Out Area Break Out Area cleaning Out Area Cleaning Out Area Cleaning Out Area Cleaning refilling. Area Cleaning Cleaning Cleaning Floor area &Work Station Area & Conference hall Checking & Correcting Gym room ,Doctor room Library carpet cleaning & dusting Work station , training room No.1& 2 3 Checking & correcting Floor area & Work Station Area & Conference hall Checking & Correcting Floor area & Work Floor area & Work Floor area & Work Station Area & Station Area & Station Area & Conference hall Conference hall Conference hall Checking & Checking & Checking & Correcting Correcting Correcting Floor area & Work Station Area & All toilet checking Conference hall & Toiletries Checking & refilling. Correcting
Third floor : Toilet cleaning
9am to 10am
Dispatch room, Luggage room & BMS Room. Interview cabins dusting & Pantry cleaning
Toilet cleaning, Toilet Checking pantry Cleaning & ,cleaning & pantry Passage Moping Area Cleaning
Toilet Checking ,cleaning & pantry Area Cleaning
Cafeteria Toilet Checking Passage Wet & dusting & wash ,cleaning & pantry dry moping room cleaning. . Area Cleaning VIP dining & Passage Wet & Breakout room, dry moping Rest room& Hub room cleaning
Toilet Checking Toilet Checking Toilet Checking ,cleaning & pantry ,cleaning & pantry ,cleaning & pantry Area Cleaning Area Cleaning Area Cleaning rest room& Hub room cleaning rest room& Hub room cleaning rest room& Hub room cleaning
Toilet Checking ,cleaning & pantry Area Cleaning rest room& Hub room cleaning
Fourth floor : Toilet cleaning
Second floor : Toilet deeply cleaning Fourth floor : Toilet cleaning First floor : Toilet cleaning
10am to 11am
11am to 12noon
12noon to 1pm
EPBX Room Mux Rest room & Hub Rest room & Hub Room & Hub room cleaning room cleaning Room Cleaning Passage Area Passage Area Xerox Machine Dry & wet Data Centre Dry & wet moping Area Dustbin paper moping & Break Cleaning & Break Out Waste Pickup Out Area Area Cleaning Cleaning Toilet Board room Breakout room, Toilet Checking Checking Cleaning & Pantry pantry cleaning.& ,cleaning & pantry ,cleaning & cleaning Passage Mopping Area Cleaning pantry Area Cleaning LUNCH BREAK LUNCH BREAK LUNCH BREAK
Third floor : Toilet cleaning Second floor : Toilet deeply cleaning
Passage Area Dry Passage Area Dry & Cafeteria wet & cafeteria wet & Passage Area Dry & Passage Area Dry & Passage Area Dry & & wet moping & wet moping & Dry Mop cleaning Dry Mop wet moping & Break wet moping & Break wet moping & Break Break Out Area Break Out Area Was cleaning Out Area Cleaning Out Area Cleaning Out Area Cleaning Cleaning Cleaning LG1 & LG2 lift Cafeteria wet & lobby & main Dry Mop cleaning door cleaning. Toilet Checking ,cleaning & pantry Area Cleaning LUNCH BREAK Toilet Checking Toilet Checking Toilet Checking ,cleaning & pantry ,cleaning & pantry ,cleaning & pantry Area Cleaning Area Cleaning Area Cleaning LUNCH BREAK LUNCH BREAK LUNCH BREAK
UG & LG Third floor : floor : Toilet Toilet cleaning cleaning
Toilet Checking First floor : Toilet ,cleaning & pantry cleaning Area Cleaning LUNCH BREAK LUNCH BREAK
Second floor : Toilet deeply cleaning First floor : Toilet cleaning
Fourth floor : Toilet cleaning
1pm to 2pm
2pm to 3pm
3pm to 4pm
LUNCH BREAK 2ND & 3RD Extra work & All Extra work & All Extra work & All Extra work & All Extra work & All Cafeteria wet & Toilet &GYM Extra work & All Extra work & All Extra work & All Extra work & All UG & LG floor : FLOOR : dustbin dustbin dustbin dustbin Lunch Break dustbin EMPTYING Dry Mop cleaning cleaning dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING Toilet cleaning Toilet EMPTYING EMPTYING EMPTYING EMPTYING cleaning Panel room Panel room Panel room Panel room Panel room Both wing all 1ST, UG & Passage Area Dry Panel room Cleaning Panel room Cleaning All Glass Cleaning Cleaning & Glass Cleaning & Glass Glass Cleaning Glass Cleaning Cleaning & Glass Cleaning & Glass Cleaning & Glass Extra work ladies toilet LG floor toilet & wet moping & Glass Cleaning & Glass Cleaning Cleaning Cleaning Cleaning Cleaning Cleaning deeply cleaning cleaning. LUNCH BREAK LUNCH BREAK LUNCH BREAK
Knight Frank (I) Pvt. Ltd.Revision No. Revision Date: Site name: Checklist No. KF/FMS/HK/08
List of Chemicals usedDate: S No. 1 2 3 4 5 6 7 8 9 10 Name of the chemical Purpose PPE to be used
HK Supervisor Note:1. This should be filled once at the beginning of site operations
FM/AFM
2. The MSDS of each chemical should be attached alongwith this checklist
Knight Frank (I) Pvt. Ltd.Revision No. Revision Date: Site name: Checklist No KF/FMS/HK/09
Housekeeping Consumables Stock RegisterMonth: Quantity received Quantity issued Total issued Balance during the quantity month
S No.
Item
Account Opening ing Unit stock
HK Supervisor Note:1 The quantity of consumables issued should be written datewise as and when issued. 2 This data to be used for compiling Monthly Management Report 3 This is to be maintained in the form of a Register using this format
FM
Knight Frank (I) Pvt. Ltd.Revision No: Revision date: Site: No. KF/FMS/HK/10
JOB CARDShift: Category: Location: Lunch Time:
Signature of FM
Note:The job card should be issued to each HK individual. The duties assigned too him should be written in it Amend it in case there is a change in the duties