HESHAM ALI ALI EISSABlock 119, EL-Wady El-Gedid buildings, EL-Salam City

Cairo, Egypt

Mobile: (010)64461161

E-mail: Heissa205@gmail.com

OBJECTIVE

Seeking a challenging position in a reputable company where my academic background and interpersonal skills are well developed and utilized. EDUCATION

1992-2004 Salman el-Farisy experimental language school

2004-2008 Ain-shams University Cairo, EgyptFaculty of lawGrade: fair

SKILLS

Computer Skills:Very good knowledge of WordGood knowledge of ExcelGood knowledge of PowerpointGood knowledge of AccessLanguage Skills:Native language: Arabic.Good command of both written and spoken English.Courses

Oct 2009 - Jan 2010 Basic Business Skills Acquisition (BBSA) Cairo, Egypt Sponsored by the Future Generation Foundation (FGF)

Training

Developed Language and Computer skills. Enhanced Presentation & Project Development skills. Acquired basic business skills including: marketing, sales, banking,

accounting, business correspondence and report writing.

Jan11 – jan18 World Class Customer Service provider Dale Carnegie

May. 2013 – Sep. 2013Bright Minds English course EXPERIENCE

Aug 2008- Sept 2009 DR. Ramadan EL-Shazly Law office Cairo, Egypt- Lawyer

Feb /2010– Aprl /2010 Etisalate Misr

- Customer Service Agent

.Aprl /2010ــ April/2013 Vodafone Egypt

(from 25/3/2011 till 20/12/2011 loan at the High value team support)

- Customer Care Rep.

Oct/2013 – presentHindawi Publishing corporation - Technical Compositor INTERESTS

Football, drums & travellingPERSONAL INFORMATION

Date of Birth: 6/12/1986Marital Status: Single.Military Status: Exempted