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Industry ProfileIndustry Profile
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
BHAGWAN MAHAVEER COLLEGE OF BBA 1
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
1.1 THE FIRST MOTORCYCLE:
"Who invented the first Motorcycle?” It is just likely a simple question, but the answer is too complicated. Just as the automobiles were the answers to the 19 th century. The invention of Motorcycle created the self propelled bicycle.
Motorcycles are descendents of the "safety" bicycle-bicycles with front and rear wheels of the same size, and with a pedal crank mechanism to drive the rear wheel. Those bicycles, in turn, were descended from high-wheel bicycles. The high-wheelers were descended from an early type of pushbike, without pedals, propelled by the rider's feet pushing against the ground. These appeared around 1800, used iron-banded wagon wheels, and were called "bone-crushers," both for their jarring ride and their tendency to toss their riders.
The first commercial design was a three-wheeler built by Edward Butler in Great Britain in 1884. It employed a horizontal single-cylinder gasoline engine mounted
between two steer able front wheels and connected by a drive chain to the rear wheel. However, it would perhaps be incorrect to call it a precursor of the two-wheeled genre of vehicles.
If one counts two wheels with steam propulsion as being a motorcycle, then the first one may have been American. One such machine was demonstrated at fairs and circuses in the eastern United States in 1867, built by one Sylvester Howard Roper of Roxbury, Massachusetts. It was powered by a charcoal-fired two-cylinder engine, whose connecting rods directly drive a crank on the rear wheel. This machine predates the invention of the safety bicycle by many years; so, its chassis is also based on the "bone-crusher" bike.
1.2 Early Automobile Concepts
Most of the development during the early phase concentrated on three - and four -wheeled designs since it was complex enough to get the machines running without having to worry about them falling over. The next notable two-wheeler was the Millet of 1892. It used a five-cylinder engine built as the hub of its rear wheel. The cylinders rotated with the wheel and its crankshaft constituted the rear axle.
The first successful two-wheeler, though, was the Hildebrand & Wolf Mueller, patented in Munich in 1894. It had a step-through frame, with its fuel tank mounted on the down tube. The engine was a parallel twin, mounted low on the frame, with its cylinders going fore-and-aft. The connecting rods linked directly to a crank on the rear axle, and instead of using heavy flywheels for energy storage between cylinder firing, it used a pair of stout elastic bands, one on each side of the cylinders, to help out on the compression strokes. It was water-cooled, and had a water tank/radiator built into the top of the rear fender.
BHAGWAN MAHAVEER COLLEGE OF BBA 2
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
In 1895, the French firm of DeDion-Buton built an engine that was to make the mass production and common use of motorcycles possible. It was a small, light, high revving four-stroke single, and used battery-and-coil ignition, doing away with the troublesome hot tube. Bore and stroke figures of 50 mm by 70 mm gave a displacement of 138 cc. A total loss lubrication system was employed to drip oil into the crankcase through a metering valve, which then sloshed around to lubricate and cool components before dumping it on the ground via a breather. DeDion-Buton used this 0.5 hp power plant in road-going tricks, but the engine was copied and used by everybody, including Indian and Harley-Davidson in the U.S. although a person named Pennington built some machines around 1895(it is not certain that whether any of them actually ran). The first motorcycle was the orient-aster, built by the Metz Company in Waltham, Massachusetts, in 1898. It used an aster engine that was a French built copy of the DeDeon-button and predated Indian (1901) by three years and Harley Davidson (1902) by four.
The Indian Motorcycle Company, Springfield, introduced the AV-Twin in 1903, updated with two- and three-speed gearboxes that were further refined with swing arm rear suspensions. The first motorcycle with electric start and a fully modern electrical system, the Hendee Special from the same company, astounded the industry in 1913. Before World War I, IMC was the largest motorcycle manufacturer in the world producing over 20,000 bikes per year.
From when company gets popularity:
The popularity of the vehicle grew, especially after 1910. By 1900, many manufacturers were converting bicycles, or pedal cycles as they were sometimes called, by adding small, centrally mounted spark ignition engines. The need for reliable constructions led to road trial tests and competition between manufacturers. The original Tourist Trophy races were held on the Isle of Man in 1907 as reliability or endurance races. Such events have been the proving ground for many new ideas-from the early two-stroke-cycle designs to the supercharged, multi-valve engines mounted on aerodynamic, carbon fiber reinforced bodywork engines.
In 1916, the Indian Motorcycle Company introduced the Model H racer, and placed it on sale at the astronomical price of $350. It featured overhead-valve heads with four valves per cylinder, and was easily capable of speeds of over 120 mph. In various forms, it was raced on the dirt track as well as on the boards with very great success. It is unknown how many of the 8-valve racers were manufactured, but production was very small indeed; most machines were ridden either by factory riders or were "loaned" to promising privateers.
During World War I, all branches of the armed forces in Europe used motorcycles principally for dispatching. After the war, it enjoyed a sport vogue until the Great Depression began in 1929.
After the World War II, a revival of interest in motorcycles lasted into the late 20th century, with the vehicle being used for high-speed touring and sport competitions. The more sophisticated motor scooter originated in Italy soon after World War II, led by the
BHAGWAN MAHAVEER COLLEGE OF BBA 3
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
manufacture of a 125-cc model. Since then, an increasing number of powerful bikes have blazed the roads.
During the 1950s, the practice of attaching auxiliary engines to bicycles in Western Europe and parts of the United States led to the development of a new type of light motorcycle, the moped. Originating in Germany as a 50-cc machine with simple controls and low initial cost, it was largely free of licensing and insurance regulations except in Great Britain.
Environmental Threat and Opportunity Profile (ETOP)
ETOP is also Known as ENVIRONMENTAL IMPACT MATRIX is a summarized depiction of environmental factor and likely impact of the organization. When the environmental analysis is undertaken on formal and systematic way. It is imperative that the results are structured. ETOP is the most useful way of structuring the result of environmental analysis.
ETOP MODEL
Environmental factor Degree Favorable/Unfaverable
Economic Environment
Growing affluence around URBAN consumers, Raising Disposal Income and living standards in urban area
Market EnvironmentAuto mobile sector a virtual oligopoly with for major manufacture buyer
Critical and better inform Overall industry growth rate
Growth rate for niche segments like sports , racing , riding
Social environmentalThis environment is friendly transport option
Wide usage of bike like communiting to work, school, college, and office use of bike
Technological environmental
Technological up gradation like Digital Meter, Air cooling System ,Engine Cc, make wheel, tubeless tyre, Rear broad tyre
BHAGWAN MAHAVEER COLLEGE OF BBA 4
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Nature environmentAuto mobile to raise air pollution so it is affect on “Green House Gases” in the atmosphere due to the burning of fuel
Some time create Shortage of Raw Material in the nature market. At that time demand is more and raw material is less in the market.
Up arrows indicate favorable impact, down arrows Indicate unfavorable impact
While Horizontal arrow indicate neutral impact
Major Players
HERO HONDA MOTORS LTD (HHML) BAJAJ AUTO LTD (BAJAJ AUTO) TVS MOTOR COMPANY LTD (TVS) YAMAHA MOTOR PVT. LTD
1) HERO HONDA MOTORS LTD:
Hero Honda Motors Limited, based in Delhi, India, is the world's largest manufacturer of motorcycles1. Hero Honda is a joint venture that began in 1984 between the Hero Group of India and Honda of Japan. It has been the world's biggest manufacturer of 2-wheeled motorized vehicles since 2001, when it produced 1.3 million motorbikes in a single year. MORE DETAILS OF HEROHONDA WILL BE DISCUSSED IN THIS ABOVE
2) BAJAJ AUTO LTD :
Bajaj auto is a major Indian automobile manufacturer. It is India’s largest and the world's 4th largest two- and three-wheeler maker [citation needed]. pantnagar in uttaranchal. Bajaj auto makes and exports motor scooters, motorcycles and the auto rickshaw.
the forbes global 2000 list for the year 2005 ranked Bajaj auto at 1946.
Over the last decade, the company has successfully changed its image from a scooter manufacturer to a two wheeler manufacturer. its product range encompasses scooterettes, scooters and motorcycles. its real growth in numbers has come in the last four years after successful introduction of a few models in the motorcycle segment.
the company is headed by Rahul Bajaj who is worth more than us$1.5 billion
BHAGWAN MAHAVEER COLLEGE OF BBA 5
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
3) TVS MOTORS:
In 1980 TVS 50, India's first two-seater moped rolled out of the factory at Hosur in Tamil Nadu, Southern India. A byword for reliability, the TVS 50 had proved itself promising and successful in every test and paved a way for many successes for TVS Suzuki. Likewise the TVS champ and super Champ gave a reliable and sturdy two wheeler to public, who wanted looks fused with economy. These two wheelers together redefined the category of mopeds in India. TVS later left its collaboration with Suzuki and started to manufacture its own vehicles.
TVS Motors Company is currently the third largest two wheeler company in India with sales of 107,117 units (as of June 2007). The company exported 9,133 units of two wheelers in June 2007.
4) YAMAHA MOTORS :
Yamaha made its initial foray into India in 1985. Subsequently, it entered into a 50:50 joint venture with the Escorts Group in 1996. However, in August 2001, Yamaha acquired its remaining stake as well, bringing the Indian operations under its complete control as a 100% subsidiary of Yamaha Motor Co., Ltd, Japan.
India Yamaha Motor operates from its state-of-the-art-manufacturing units at Faridabad in Haryana and Surajpur in Uttar Pradesh and produces motorcycles both for domestic and export markets. With a strong workforce of 2000 employees, India Yamaha Motor is highly customer-driven and has a countrywide network of over 400 dealers.The company pioneered the volume bike segment with the launch of its 100 cc 2-stroke motorcycle RX 100. Since then, it has introduced an entire range of 2-stroke and 4-stroke bikes in India. Presently, its product portfolio includes Crux (100cc), Alba (106cc) and Gladiator (125cc). The other key players in the two-wheeler industry are KINETIC MOTOR COMPANY LTD (KMCL), KINETIC ENGINEERING LTD (KEL), LML LTD (LML), MAJESTIC AUTO LTD (MAJESTIC AUTO), ROYAL ENFIELD LTD (REL) AND HONDA MOTORCYCLE & SCOOTER INDIA (P) LTD (HMSI).
BHAGWAN MAHAVEER COLLEGE OF BBA 6
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
ANNUAL REPORT OF THE HERO HONDA COMPANIES YEAR 2008-09
Financial Highlights (Rupees in Crores)
Particulars2004-05 2005-06
2006-07 2007-082008-09
Sales
Growth in sales (nos.) - %
Total net income
Growth in total income - %
Profit before tax
Profit after tax
Share capital
Reserves and surplus
Total debt
Net fixed assets
Total assets (net)
Market capitalisation
EVA
26,21,400
26.6
7,559
26.1
1,217
810
39.94
1,453
202
715
1,695
10,943
564
30,00,751
14.5
8,870
17.4
1,412
971
39.94
1,969
186
994
2,195
17,781
641
33,36,756
11.2
10,090
13.7
1,246
858
39.94
2,430
165
1,355
2,635
13,753
485
33,37,142
0.01
10,517
4.2
1,410
968
39.94
2,946
132
1,549
3,118
13,869
575
37,22,000
11.53
12,540
19.2
1,781
1,282
39.94
3,761
78
1,694
3,879
21,390
835
Key Ratios
Particular 2004-05 2005-06 2006-07 2007-08 2008-09
Long term debt/Equity
OPBDIT*/Income from operations-%
OPBT**/Income from operations-%
Profit after tax/ Income from operations-%
Nil
16.0
14.8
10.9
61.6
Nil
16.0
14.6
11.1
55.5
Nil
12.2
10.8
8.6
38.3
Nil
13.3
11.8
9.3
35.5
Nil
14.2
12.7
10.4
37.8
BHAGWAN MAHAVEER COLLEGE OF BBA 7
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Return on average equity- %
Return on average capital employed- %
EVA/Capital employed-%
Dividend per share (Rs.)
Dividend Payout- %
Earning per share (Rs.)
Market value/book value (times
80.9
37.5
20.0
56.3
40.6
7.3
72.3
32.9
20.0
46.9
48.6
8.8
51.6
20.1
17.0
46.3
43.0
5.6
49.0
20.0
19.0
45.9
48.5
4.6
50.9
23.9
20.0
36.5
64.2
5.6
NOTES
* OPBDIT: Operating Profit before Depreciation, Interest and Tax
** OPBT: PBT before Other income
ECONOMIC VALUE ADDED (EVA) STATEMENT
(Rupees in Crores)
2004-05 2005-06 2006-07 2007-08 2008-09
Average cap employed
Average debt/ average capital (%)
Average equity /average capital(%)
Cost of debt (% post-tax)
Cost of equity
Beta
Cost of risk free debt (%)
Market premium (%)
Cost of equity (%)
EVA
Return on capital employed (%)
Weighted average cost of capital (%)
EVA/Capital employed (%)
1504
1.8
98.2
0.7
1.01
6.7
10
16.74
564
54.0
16.5
37.5
1945
1.3
98.7
1.0
0.98
7.52
10
17.32
641
50.0
17.1
32.9
2415
1.1
98.9
0.6
0.75
8.15
10
15.65
485
35.6
15.5
20.1
2877
1.1
98.9
0.9
0.59
7.94
10
13.83
575
33.7
13.7
20.0
3499
0.6
99.4
1.6
0.59
6.99
10
12.85
835
36.7
12.8
23.9
BHAGWAN MAHAVEER COLLEGE OF BBA 8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
ENTERPRISE VALUE
Market capitalization
Add: Debt
Less: financial Assets
EV(Enterprise Value)
EV/Yr. End Capital Employed(Times)
10943
202
2044
9101
5.4
17781
186
2221
15746
5.9
13753
165
2010
11909
4.5
13869
132
2698
11303
3.6
21390
78
3588
17880
4.6
FINANCIAL RESULTS
the Audited Statement of Accounts for the financial year ended March 31, 2009.
(Rupees in crores)
for the year ended
March 31,2009
March, 31,2008
Gross Sales 13,543.09 12,038.53
Net Sales and other Income 12,539.84 10,517.22
Profit before Finance charges and Depreciation 1,930.44 1,534.79
Less: Finance charges
Depreciation
(31.68)
180.66
(35.81)
160.32
Profit before tax (PBT) 1781.46 1410.28
Less: Provision for tax
Current
475.65
436.81
- Deferred
19.06
1.20
- Fringe Benefit Tax (FBT)
475.65
19.06
4.99
1,281.76
2,021.77
3,303.53
399.38
67.87
436.81
1.20
4.39
967.88
1,594.78
2,562.66
379341
64.48
BHAGWAN MAHAVEER COLLEGE OF BBA 9
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Profit after tax (PAT)
Add: Balance of profit brought forward
Balance available for appropriation
Appropriations
Dividend
- Proposed Final
Corporate Dividend Tax
Transfer to General Reserve
Balance carried to Balance Sheet
Dividend (%)
Basic and Diluted Earnings Per Share (EPS)(Rs.)
129.00
2,707.28
1,000
64.19
97.00
2,021.77
950
48.47
BHAGWAN MAHAVEER COLLEGE OF BBA 10
Introduction of the companyIntroduction of the company
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
BHAGWAN MAHAVEER COLLEGE OF BBA 11
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
2.1 About Hero-Honda (History)
As we all know that the HERO HONDA IS super hero of the current automobiles sectors undisputedly, they are the king of bike Market and this position is achieved by them in just one and a half decade and now it become “DESH KI DHADKAN”.
What stand out as a joint venture between Hero group and Honda motors, company of Japan, are today the leading manufacturers of India’s largest selling motorcycle. Coming into existence on January 19, 1984. HERO HONDA Motors Ltd. gave India nothing less than a revolution on two wheels, made even more famous by the “Fill it-Shut it-forget it” Campaign. Driven by the trust of over 35 Lakes customers, the HERO HONDA products range today commands as much as 47% making it a veritable giant in the industry. Add to that technological excellence, expansive dealer network and retable after sales services becomes it a customer friendly company. The level of growth can be determined as per the company’s sales figure over the years.
In fact every second bike sold in the India today is a HERO HONDA ! Customer satisfaction, a high quality product. The strength of HONDA technology and the HERO group’s dynamism has helped Html scale new frontiers and exceed Limits.
In the words of “Mr. Brijmohan Lal Munjal the chairman and M.D.” we will continue to make every effort required for the development technological Innovation, investment in equipments and facilities and through enticement management.
Profile:
Hero Honda Motorcycle Ltd.
BHAGWAN MAHAVEER COLLEGE OF BBA 12
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
TypePublic company BSE: HEROHONDA Motorcycle
Founded January 19, 1984 in Gurgaon, Haryana, India
Headquarters Haryana, India
Key people
Om Prakash Munjal, Founder
Mr. Brijmohan Lall Munjal, ChairmanMr. Toshiaki Nakagawa, Joint Managing
Director
Mr. Pawan Munjal, Managing Director
Industry Automotive
Products Motorcycles, Scooters
Revenue U$ 2.8 billion
Website http://www.herohonda.com/site/home/home.asp
2.2 Mission
We are a global family with a proud heritage, passionately committed to providing personal mobility for people around the world. We anticipate consumer needs and deliver outstanding products and services that improve people’s lives and get the ranking position in the market.An overview of the bike segment of the Indian automobile industry in the recent times indicates a series of exciting and interesting changes that have transformed the global automobile sector substantially. India has emerged on the global scene as one with a host of world class competitive bike manufacturers, high end technological prowess. A huge market for quality and stylish bikes, new makes and models of bikes are making an appearance in India.
Hero-Honda’s Mission is to strive for synergy between technology, systems and human resource, to produce products and services that meet the quality, performance and price
BHAGWAN MAHAVEER COLLEGE OF BBA 13
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
aspiration of its customers. At the same time maintain the highest standards of ethics and social responsibilities.
2.3 Key Milestone of Hero-Honda
Year Event
1983
1984
Joint Collaboration Agreement with Honda Motor Co. Ltd. Japan signedShareholders Agreement signed
1985 First motorcycle "CD 100" rolled out
1987 100,000th motorcycle produced
1989 New motorcycle model - "Sleek" introduced
1991 New motorcycle model - "CD 100 SS" introduced500,000th motorcycle produced
1992 Raman Munjal Vidya Mandir inaugurated - A School in the memory of founder Managing Director, Mr. Raman Kant Munjal
1994 New motorcycle model - "Splendor" introduced 1,000,000th motorcycle produced
1997 New motorcycle model - "Street" introduced Hero Honda's 2nd manufacturing plant at Gurgaon inaugurated
1998 2,000,000th motorcycle produced
1999 New motorcycle model - "CBZ" introduced Environment Management System of Dharuhera Plant certified with ISO-
14001 by DNV Holland
BHAGWAN MAHAVEER COLLEGE OF BBA 14
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Raman Munjal Memorial Hospital inaugurated - A Hospital in the memory of
2000 4,000,000th motorcycle produced Environment Management System of Gurgaon Plant certified ISO-14001
by DNV Splendor declared 'World No. 1' - largest selling single two-wheeler model
"Hero Honda Passport Programme" - CRM Programme launched
2001 New motorcycle model - "Passion" introducedOne million production in one single yearNew motorcycle model - "Joy" introduced
5,000,000th motorcycle produced
2002 New motorcycle model - "Dawn" introducedNew motorcycle model - "Ambition" introduced
Appointed Virender Sehwag, Mohammad Kaif, Yuvraj Singh, Harbhajan Singh and Zaheer Khan as Brand Ambassadors
2003 Becomes the first Indian Company to cross the cumulative 7 million sales mark
Splendor has emerged as the World's largest selling model for the third calendar year in a row (2000, 2001, 2002)
New motorcycle model - "CD Dawn" introducedNew motorcycle model - "Splendor +" introduced
New motorcycle model - "Passion Plus" introducedNew motorcycle model - "Karizma" introduced
2004 New motorcycle model - "Ambition 135" introducedHero Honda became the World No. 1 Company for the third consecutive
year.Crossed sales of over 2 million units in a single year, a global record.
Splendor - World's largest selling motorcycle crossed the 5 million markNew motorcycle model - "CBZ*" introduced
Total sales crossed a record of 10 million motorcycles
2005 Hero Honda is the World No. 1 for the 4th year in a rowNew motorcycle model - "Super Splendor" introduced
New motorcycle model - "CD Deluxe" introducedNew motorcycle model - "Glamour" introducedNew motorcycle model - "Achiever" introduced
First Scooter model from Hero Honda - "Pleasure" introduced
2006 Hero Honda is the World No. 1 for the 5th year in a row
2007 Hero Honda is the World No. 1 for the 6th year in a row
New 'Splendor NXG' launchedNew 'CD Deluxe' launched
New 'Passion Plus' launched
BHAGWAN MAHAVEER COLLEGE OF BBA 15
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
New motorcycle model 'Hunk' launched20 million production milestone achieved
2008 Hero Honda Haridwar Plant inaugurationNew 'Pleasure' launched
Splendor NXG lauched with power start featureNew motorcycle model 'Passion Pro' launched
New 'CBZ Xtreme' launched25 million production milestone achieved
CD Deluxe lauched with power start featureNew 'Glamour' launched
New 'Glamour Fi' launched
2009 Hunk' (Limited Edition) launchedSplendor completed 11 million production landmarkNew motorcycle model 'Karizma - ZMR' launched
Silver jubilee celebrations
2.4 About BAJAJ (HISTORY)
Bajaj Auto limited is one of the largest two wheeler manufacturing company in India apart from producing two wheelers they also manufacture three wheelers. The company had started way back in 1945. Initially it used to import the two wheelers from outside, but from 1959 it started manufacturing of two wheelers in the country. By the year 1970 Bajaj Auto had rolled out their 100,000th vehicle. Bajaj scooters and motor cycles have become an integral part of the Indian milieu and over the years have come to represent the aspirations of modern India. Bajaj Auto also has a technical tie up with Kawasaki heavy industries of Japan to produce the latest motorcycles in India which are of world class quality The Bajaj Kawasaki eliminator has emerged straight out of the drawing board of Kawasaki heavy industries. The core brand values of Bajaj Auto limited includes Learning, Innovation, Perfection, Speed and Transparency.
Bajaj Auto has three manufacturing units in the country at Akurdi, Waluj and Chakan in Maharashtra, western India, which produced 2,314,787 vehicles in 2005-06. The sales are backed by a network of after sales service and maintenance work shops all over the country.
Bajaj Auto has products which cater to every segment of the Indian two wheeler market Bajaj CT 100 Dlx offers a great value for money at the entry level. Similarly Bajaj Discover 125 offers the consumer a great performance without making a big hole in the pocket.
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COMPARATIVE STUDY OF HERO HONDA & BAJAJ
PROFILE:
Founder Jamnalal Bajaj
Year of Establishment 1926
Industry Automotive - Two & Three Wheelers
Business Group The Bajaj Group
Listings & its codes BSE – Code: 500490; NSE - Code: BAJAJAUTO
Presence Distribution network covers 50 countries.Dominant presence in Sri Lanka, Bangladesh, Columbia, Guatemala, Peru, Egypt, Iran and Indonesia.
Joint Venture Kawasaki Heavy Industries of Japan
Registered & Head Office Akurdi Pune - 411035IndiaTel.: +(91)-(20)-27472851 Fax: +(91)-(20)-27473398
Works Akurdi, Pune 411035
Bajaj Nagar, Waluj Aurangabad 431136
Chakan Industrial Area, Chakan, Pune 411501
E-mail [email protected]
Website www.bajajauto.com
BHAGWAN MAHAVEER COLLEGE OF BBA 17
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
SWOT ANALYSIS OF the HERO HONDA COMPNY
(Strength, Weakness, Opportunities, Threats)
1. Strength
The companies Have Good Brand Image.
High Growth Sales.
Hero Honda Company has great experience. It sold 3 million bikes of the year 2005, while sales of the year 2009 in 3.7 million, so it is increase growth in sales
Particulars 2005-06 2006-07 2007-08 2008-09
Total Sales 30,00,751 33,36,756 33,37,142 37,22,000
Growth in sales (nos.) - % 14.5 11.2 0.01 11.53
Providing a good training to his new employees. HHML contribute high financial performance
the world’s largest two-wheeler manufacturer, today reported 31% per cent growth in profit after tax (PAT) at Rs 275 crore for the third quarter (October-December) of this financial year (2007-08). Hero Honda’s profit after tax in the corresponding period last fiscal stood at Rs 209.18 crore.
2. Weakness :
After Sales Service Are very Poor
Less promotion/advertising: hero Honda are very less as compared to its competitor
High maintenance
Some of the product of Hero Honda like karizma requires high maintenance compare to another product like splender plus, passion plus.
3. Opportunities : To adoption of new model Of Bick and increasing and Communication
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COMPARATIVE STUDY OF HERO HONDA & BAJAJ
High GDP & increasing income of the customer:
As a nation, India has prospered. People living in households with incomes ranging from 2 lakh – 10 lakh a year has grown from 15 million in 1991 to 100 million in 2005-06. Not surprisingly, therefore, between 1991 and now, the two wheeler market has grown more than four times. Urban India is growing at a rapid pace. Data for top 24 cities in India shows migration to higher income levels growing at over 40 per cent per annum. Prosperity in rural India is also a significant, with 43 per cent of households in middle and the high income groups coming from rural India.
So Company Provide Better Service to Increase More Production like in industry area some time Bike is Break down at that time company Provide Mobile Garage special service. So it is more beneficial to increasing production
4. Threat : They have large number of Competitor. So that the Reduce
the customer
Some time market influence by Politics. Politics factor affect to business it is affect by price on bike, shortage of raw material
In inflation to increasing cost of raw material used production go high and selling price of the product go high that decrease demand of the two wheelers
BHAGWAN MAHAVEER COLLEGE OF BBA 19
Research MethodologyResearch Methodology
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
BHAGWAN MAHAVEER COLLEGE OF BBA 20
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
3.1 Market ResearchMarketing research is the function which links the consumer, customer and Public to the market through information-information used to identify and define marketing opportunities and problems, generate, refine and evaluate marketing actions, monitor understanding of marketing as a process. Marketing Research Is The Systematic Design Collection, Analysis And Reporting Of Data And Findings Relevant To A Specific Marketing Situation Facing The Company. Defination:The American Marketing Association (AMA) has defined marketing research as follows.
“Marketing research is the function which links the consumer, customer and public to the dealer through information used to identify and define marketing opportunities and problems, evaluate marketing actions, monitor marketing performance and improve understanding of marketing as a process.
Marketing research specifies the information required to address these issues, designs the method for collecting information: manages and implements the data collection process; analysis the results: and communicates the findings and their implications.”
3.2 Research design and choiceDescriptive research gives an account of frequency or the characteristics of some of the variables where casual research help in determined cause and effective relationship.
The study seeks to find out the consumer buying behavior it purchasing Hero Honda two-wheeler motorcycle. The study also aims of future trends in two-wheeler motorcycle new innovation.
BHAGWAN MAHAVEER COLLEGE OF BBA 21
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Research Design is the plan structure and strategy of investigation concerned so as to obtain answer to research questions and to control variances.
Research design is classified into three types:(1) Exploratory Research
(2) Descriptive Studies
(3) Causal Designs
3.2.1 EXPLORATORY RESEARCH
This research is focus on the discovery of ideas. In a business where the sales have been decaling for the past few months, the management may conduct a quick study to find out what would be the possible explanations the sales might have declined on account of a number of tutors such as the derivation in the quality of the product, increased competition, inadequate or ineffective advertising lack of efficient & trained salesmen or use of the wrong channels of distribution.
This research is mainly intended to discover some ideas or reasons for e.g. to find out the reasons responsible for a decline in sales & service etc. The exploratory research is generally based on secondary data which are speedily available
3.2.2 DESCRIPTIVE RESEARCH
The descriptive research is generally conducted where the researcher wants to know some characteristics of the population e.g. Age, sex, income, services etc. It may be based on the secondary data or primary data other cases when a descriptive study could be taken up are when he is interested in knowing the proposition of people in a given population, so he is not careful in the initial stages, he may find that rather the data collected fare identity or procedure used is cumbersome & expensive.
3.3.3 CAUSAL RESEARCH
Thus research is undertaken when the researcher want to investigate causes effective relationship between two or more variable.
Among these three research designs I used exploratory research design because there is a reason that which company has priority and on which basis that I have to find out and also used descriptive research design to know about respondents characteristics.
For this research I used exploratory research design.
BHAGWAN MAHAVEER COLLEGE OF BBA 22
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
3.3 Learning Objectives Objectives:
For getting knowledge about Bikes. [Selling, Mission, Milestone etc.]
To know the competition with Bajaj. To analyze comparison between Hero-Honda and Bajaj. To study Brand Image & service of the companies To Know the Respondent view of the strangeness of bike
Benefits: A Study is useful for my awareness regarding terms of
competition. This study is helpful to increase my knowledge regarding
marketing of bikes
3.4 Analytical Technique
1. Likert Scale:
In this study research has used likert scale
IT is developed by Rensis Likert
IT consists of statements that express either a favorable or an unfavorable attitude towards object of interest participants are asked to agree or disagree with each statements
Close – Ended Question:
Researcher has used close ended question, close ended question is a structured one with 2 or more alternative responses from with respondent can choose
Close ended question contain standard answers
Close ended question are simple to administer & easy to analysis
Dichotomous Question:
In this study researcher has also used dichotomous question. A dichotomous question can be answered in one of the 2 alternatives
2. Survey:
BHAGWAN MAHAVEER COLLEGE OF BBA 23
Theoretical AspectTheoretical Aspect
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Survey is method of collecting information about the particular topic from the people by the use of survey we can arrive at specific result of particular topic
Survey method
In this study researcher has used questionnaire method of survey.
In this study researcher has done survey in Surat city
3.5 Limitation of the Study
I have done my best in preparing this report, still there some obstacles that some in the way. These limitation sometimes can be overcome but sometime they become unavoidable some of the limitation. Which I faced in preparing this project is as follows:
1. Sometime respondent is not interested in filling up the questionnaires so they don’t provided prevalent information.
2. The overall survey was time consuming & expensive.3. The sample may not exactly represent the population as the time period of the
two month formed to be in sufficient and the entire project was to be completed in lots.
4. the study is not cover whole Population it is limited only for the sampling people
BHAGWAN MAHAVEER COLLEGE OF BBA 24
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
1.1 Comparative Analysis
Normally it would seem a simple task for a company to identify its competitor. General motors’ know that Ford is a major competitor and same Bajaj is a major competitor for Hero-Honda in India. So, in simple words the study of competitor survey by organizations is called Comparative analysis.
By preparing this report the organization get the result on them market situation and also market share of the product by analyzing report, the company make implemented and improve their product for dissatisfied customer and make increment in sales.
BHAGWAN MAHAVEER COLLEGE OF BBA 25
Findings & Analysis of the ResearchFindings & Analysis of the Research
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
BHAGWAN MAHAVEER COLLEGE OF BBA 26
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
5.1 Data Analysis
1) Which Company vehicle do you use?
VEHICLE RESPONDENT PERCENTAGE
Hero-Honda 58 58%
Bajaj 31 31%
TVS 4 04%
Yamaha 4 04%
Yo-Bikes 0 00%
Others 3 3%
TOTAL 100 100%
BHAGWAN MAHAVEER COLLEGE OF BBA 27
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Company Vehicle
58
31
4 40 3
0
10
20
30
40
50
60
70
HEROHONDA
BAJAJ TVS YAMAHA YO-BIKE OTHERS
Name Of bike
Res
po
nd
ent
Comment:-According to above analysis, it is very clear that most of the respondents are using Hero Honda Bike. Out of 100 Respondent 58 respondents are using Hero Honda bike while 31 Respondents are using Bajaj bike and remaining are of the other bike user
2) You Have Which Model?HERO HONDA BAJAJ
Splendor Plus
PassionPlus
Karizma Other Xcd Discover Pulsar Other
23 21 08 10 08 15 10 01
BHAGWAN MAHAVEER COLLEGE OF BBA 28
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Company vehicle
27
21
8 10 8
1510
105
1015202530
Spl
enlo
rP
lus
Pas
sion
Plu
s
Kar
izm
a
Oth
er
Xcd
Dis
cove
r
Pul
sar
Oth
er
HERO HONDA Bajaj
Bike Model
Res
po
nd
ent
Comment: According To above analysis, it is very clear that most of respondent are using Hero Honda Model. Out of 100 respondent 62 respondent using Hero Honda Model. While 34 respondents are using Bajaj Model and Other Model Of hero Honda are CD100, sleek , other in under Bajaj ct 100, Platina , other
3) For how long year do you use Bike? Time Duration Respondent
0- 1 Year 11
1-3 Year 42
3-5 Year 22
Above 5 year 25
Total 100
BHAGWAN MAHAVEER COLLEGE OF BBA 29
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Comment:From this chart indicate the Bike strong ness. According to Respondent, Bike has to long time 3Year to 5 Year is 22 Percentage while 1 year to 3 year is 42 Percentage and 25 Percentage Respondent Bike use above 5 year Out of 100 Percentage
5) For what purpose do you use the Bike?Propose Respondent
Office Propose 32
Personal Propose 35
Transportation 25
Other 08
Total 100
BHAGWAN MAHAVEER COLLEGE OF BBA 30
Respondant
11
42
22
25
0-1yr
1-3 yr
3-5 yr
above 5 yr
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Comment:According to above analysis, it is very clear that most of Respondent bike using for Personal Use. Out of 100 Respondent 35 respondent use bike for personal analysis. While 32 % respondent using bike for Office propose and remaining respondent using bike Transportation and Other.
06) How do you come to know about any New model of the bike?Advertise Respondent
News paper 15
TV 27
Magazines 08
Hoardings 13
Friends 17
Relative 12
Radio 08
Total 100
BHAGWAN MAHAVEER COLLEGE OF BBA 31
3235
25
8
05
10152025303540
OfficePropose
PersonalPropose
TranspotationPropose
Other
Propose
Res
po
nd
ent
Office Propose
Personal Propose
Transpotation Propose
Other
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Comment:According to above chart, most of Respondent New model arrive in the market. Out of 100 Respondent Know the TV and friends as well as 27 & 17 respondents. And remaining Respondent Know the News paper, Magazines, Hoardings, Radio
07) Do you rate the factor below influence your decision?
Respondent Rank on price Respondent
1 38
2 13
3 16
4 10
5 9
6 6
7 5
8 3
BHAGWAN MAHAVEER COLLEGE OF BBA 32
15
27
8
1317
12
8
0
5
10
15
20
25
30Respondent
HOW TO KOW NEW MODEL News Paper
TV
Magazines
Hordings
Friends
Relative
Radio
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(7.1)
Comment: According To above chart, Total Respondent (100) of 38 Respondent give more priority to Purchase bike see PRICE.
7.2 According to Respondent Rank influence Bike Purchase Decision on Bike Average?
Respondent Rank on Average Respondent
1 27
2 30
3 13
4 11
5 2
6 9
7 5
8 3
Total 100
BHAGWAN MAHAVEER COLLEGE OF BBA 33
Respondent Rank On Bike Decisin purchase
38
1316
10 96 5 3
05
10152025303540
1 2 3 4 5 6 7 8
Price Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
Respondant Rank On Bike Decision Purchase
2730
1311
2
95
3
0
5
10
15
20
25
30
35
1 2 3 4 5 6 7 8
Average Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(7.2)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 30 respondent Give most Priority To Purchase decision.
7.3 According to Respondent Rank influence Bike Purchase Decision on Status Symbol?
Respondent Rank on S.S. Respondent
1 0
2 7
3 9
4 15
5 8
6 14
7 18
8 29
Total 100
(7.3)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 29 respondent Give most Priority To status symbol on bike Purchase decision
BHAGWAN MAHAVEER COLLEGE OF BBA 34
Respondant Rank On BIKE DECISION
0
79
15
8
1418
29
0
5
10
15
20
25
30
35
1 2 3 4 5 6 7 8
Status Symbol Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
7.4 According to Respondent Rank influence Bike Purchase Decision on Service?
Respondent Rank on Service Respondent
1 2
2 12
3 26
4 11
5 16
6 6
7 10
8 17
Total 100
Respondent Rank On BIKE Decisin Purchase
2
12
26
11
16
6
10
17
0
5
10
15
20
25
30
1 2 3 4 5 6 7 8
Service Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
(7.4)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 26 respondent Give most Priority To service on bike Purchase decision.
7.5 According to Respondent Rank influence Bike Purchase Decision on Style?
Respondent Rank on Style Respondent
1 9
BHAGWAN MAHAVEER COLLEGE OF BBA 35
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
2 19
3 16
4 17
5 16
6 10
7 8
8 5
Total 100
(7.5)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 19 respondent Give more Priority To style on bike Purchase decision.
7.6 According to Respondent Rank influence Bike Purchase Decision on Resale Value?
Respondent Rank on Resale Value Respondent
1 2
2 6
3 10
BHAGWAN MAHAVEER COLLEGE OF BBA 36
Respondent Rank on Bike decision Purchase
9
19
16 17 16
108
5
0
5
10
15
20
1 2 3 4 5 6 7 8
Style Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
4 11
5 16
6 23
7 15
8 17
Total 100
7.6Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 28 respondent Give more Priority To Resale Value on bike Purchase decision7.7 According to Respondent Rank influence Bike Purchase Decision on Quality & Durability?
Respondent Rank on Resale Value Respondent
1 3
2 2
3 3
4 16
5 17
BHAGWAN MAHAVEER COLLEGE OF BBA 37
Respondent Rank On Bike Purchase Decision
2
6
10 11
16
23
1517
0
5
10
15
20
25
1 2 3 4 5 6 7 8
Resale Value Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
6 20
7 26
8 13
Total 100
(7.7)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 26 respondent Give more Priority To Quality & Durability on bike Purchase decision on Rank 77.8 According to Respondent Rank influence Bike Purchase Decision on Quality & Durability?
Respondent Rank on Resale Value Respondent
1 18
2 10
3 11
4 9
5 14
6 12
7 12
8 14
BHAGWAN MAHAVEER COLLEGE OF BBA 38
Respondent rank On BIKE DECISION
3 2 3
16 1720
26
13
0
5
10
15
20
25
30
1 2 3 4 5 6 7 8
QUALITY & DURABILITY Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Total 100
(7.8)Comment:According to above Chart, Respondents are give Rank 1 to 8 in chart, in a under out of 100 Respondent 18 respondent Give more Priority To Quality & Durability on bike Purchase decision on Rank 1
8) How would you rate the following factor of bike with Respect to different Companies? (Out of 5 Point scale) 5 is Highest and 1 is Lowest8.1 According to Respondent Rate on Mileage
HERO HONDA BAJAJ
8 16
6 5
5 7
5 14
76 58Total 100 100
BHAGWAN MAHAVEER COLLEGE OF BBA 39
Respondent Rank On Bike Decision Purchase
18
10 119
1412 12
14
0
5
10
15
20
1 2 3 4 5 6 7 8
Engine Cc Rank
Res
po
nd
ent
1
2
3
4
5
6
7
8
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(8.1)Comment:According to above chart, In this chart it very clearly seen that out of total 100 respondents 76 respondents replied that Hero-Honda’s bike will be effective in the mileage to Compare Bajaj
8.2 According to Respondent Rate on Pick up
(8.2)
BHAGWAN MAHAVEER COLLEGE OF BBA
HERO HONDA BAJAJ6 12
8 4
3 15
17 17
66 52Total 100 100
40
816
6 5 5 7 5
14
76
58
0
10
2030
40
50
60
70
80
1 2 3 4 5
Respondent Rate
MILEGE
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Comment: In this chart it very clearly seen that out of total 100 respondents 66 respondents replied that Hero-Honda’s bike will be effective in the pick up to Compare Bajaj . In chart Bajaj companies bike pick up less effective to towards respondent
8.3 According to Respondent Rate on Maintenance
BHAGWAN MAHAVEER COLLEGE OF BBA
HERO HONDA BAJAJ
14 15
10 18
17 16
18 23
41 28Total 100 100
41
612 8
43
15 17 17
66
52
0
10
20
30
40
50
60
70
1 2 3 4 5
Respondent Rate
PICK UP
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(8.3)Comment:In this chart it very clearly seen that out of total 100 respondents 41 respondents replied that Hero-Honda’s bike will be effective in the maintenance to Compare Bajaj . In chart Bajaj companies bike maintenance less effective to towards respondent. So Bajaj companies vehicle to more useful to maintenance
8.4 According to Respondent Rate on Look / Shape
BHAGWAN MAHAVEER COLLEGE OF BBA
HERO HONDA BAJAJ
11 22
19 19
22 23
22 23
26 13Total 100 100
42
141510
18 17 16 1823
41
28
05
1015202530354045
1 2 3 4 5
Respondent Rate
MAINTAINANCE
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(8.4)
Comment:
In this chart it very clearly seen that out of total 100 respondents 26 respondents replied that Hero-Honda’s bike will be effective in the look compare to Bajaj. In chart indicate the another thing is Bajaj companies have less effective model in look to compare in chart
8.5 According to Respondent Rate on Brand Image
HERO HONDA BAJAJ
18 15
18 30
18 19
19 10
27 26Total 100 100
BHAGWAN MAHAVEER COLLEGE OF BBA 43
11
221919
22 23 22 2326
13
0
5
10
15
20
25
30
1 2 3 4 5
Respondent Rate
LOOK / SHAPE
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(8.5)
Comment:
In this chart no 8.5 it very clearly seen that out of total 100 respondents 27 respondents replied that Hero-Honda’s bike will be effective in the Brand Image compare to Bajaj. In chart indicate the another thing is Bajaj companies have less effective model in Brand Image to compare in chart
8.6 According to Respondent Rate on Comfortable ride
HERO HONDA BAJAJ
20 22
14 16
15 12
13 17
38 33Total 100 100
BHAGWAN MAHAVEER COLLEGE OF BBA 44
1815
18
30
1819 19
10
27 26
0
5
10
15
20
25
30
1 2 3 4 5
Respondent Rate
BRAND IMAGE
HERO HONDA
BAJAJ
2022
1416 1512 13
17
38
33
0
5
10
15
20
25
30
35
40
1 2 3 4 5
Respondent Rate
COMFORTABLE RIDE
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
(8.6)
Comment:
In chart no 8.6, as above in chart out of 100 Respondent 38 respondents replied hero Honda companies’ bike comfortable ride to compare Bajaj Companies
8.7 According to Respondent Rate on use material in bike
HERO HONDA BAJAJ
25 21
15 19
23 15
10 15
27 30
Total 100 100
(8.7)
Comment:
According to feature admiration out of total respondents 100 respondents have use material of hero-Honda bike 27 while 30 respondents have use material in bike of Bajaj Companies
BHAGWAN MAHAVEER COLLEGE OF BBA 45
25
21
15
19
23
15
10
15
2730
0
5
10
15
20
25
30
1 2 3 4 5
Respondent Rate
MATERIAL
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
8.8 According to Respondent Rate on use material in bike
HERO HONDA BAJAJ
18 19
10 28
7 18
7 13
58 22Total 100 100
8.8
Comment:
According to above chart, Hero Honda Bike resale value is more to Bajaj. On above chart out of 100 respondents of 58 Respondent select the Hero Honda as well as 22 Respondent selects the Bajaj
9) According to Respondent change bike arrive in market?
Yes 35
No 32
Can’t say 33
BHAGWAN MAHAVEER COLLEGE OF BBA 46
1819
10
28
7
18
713
58
22
0
10
20
30
40
50
60
1 2 3 4 5
Respondent Rate
Resale Value
HERO HONDA
BAJAJ
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Total 100
Comment:
From the above analysis, it is very clear that most of the respondents are say arrive new feature in bike want to buy. Out of 100 respondents 35 respondents are replied YES
BHAGWAN MAHAVEER COLLEGE OF BBA 47
In bike Arrive NEW features Are introduced in the bike
Yes, 35
Can't Say, 33
No, 32
Yes
No
Can't Say
FindingsFindings
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
BHAGWAN MAHAVEER COLLEGE OF BBA 48
FindingsFindings
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
In area wise distribution most of the respondents comes in the group of Katargam.
41 % respondents are students who use the bikes.
35% respondents are there who want to purchase New introduced bike.
23% respondent using Hero Honda Splender plus model.
76% respondent currently using bike in mileage.
Out of total respondents 44 % respondents see the features when they purchase the bike.
38% respondents consider the price criteria then prefer brand and service criteria.
BHAGWAN MAHAVEER COLLEGE OF BBA 49
SuggestionSuggestion
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
The study is not complete without suggestion. Some suggestion is as follow:
Give more free services for more customers.
According to also found that customers suggested that the company should make improvement for increase engine CC and consider maintenance of bike.
The company has to provide some schemes and discount for purchasing a bike.
It is quite costly bike, so the price should be reducing a little.
Hero Honda companies provide 0% interest loan on bike.
BHAGWAN MAHAVEER COLLEGE OF BBA 50
ConclusionConclusion
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
I have derived following on the basis of the analysis.as I have tried to present the best data analysis of comparative study of Hero Honda & Bajaj in from of tables and graphs.I have also tried to understand different patterns, here I find out what are the expectations of customer towards company product and company’s performance over expectation.
After completing this research a conclusion can be made that Hero-Honda bike is very well known brand in the Surat city for effectiveness of the bike and Performance of the bike while Bajaj bikes are well known for its Average and many of the respondents have concluded that Resell value of hero-Honda bike is More than the resell value of Bajaj bike.
BHAGWAN MAHAVEER COLLEGE OF BBA 51
ANNEXUREANNEXURE
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Comparative Study of HERO HONDA & BAJAJ
1. Personal Detail
Name:
Age:
Sex:
Address:
Contact No:
2. Occupation:
Business Man Student
Employees Other
3. Which Company vehicle do you use?
Hero-Honda Bajaj
TVS Yamaha
Yo-bike Others
4. You Have Which Model?Hero Honda: Splendor plus Passion plus Karizma Other Model
BHAGWAN MAHAVEER COLLEGE OF BBA 52
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Bajaj: Xcd 125/135 Discover Pulsar
Other Model
5. For how long year do you use Bike?
0-1 yr 1-3 Yr
3-5 Yr Above 5 Year
6. For what purpose do you use the Bike?Office purpose Personal purpose
Transportation Other
7. How do you come to know about any New model of the bike?News paper TV Magazines Hoardings
Friends Relative Radio
8. Do you rate the factor below influence your decision?
Price Style
Average Resale value
Status Symbol Quality & durability
Service Engine Cc
9. How would you rate the following factor of bike with Respect to different Companies?
HERO HONDA BAJAJ
Mileage
Pick up
Maintenance
Look / Shape
Brand Image
Comfortable ride
Use Material In bike
BHAGWAN MAHAVEER COLLEGE OF BBA 53
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
10. In new bikes with good feature come in, then would you like to change your bike?
Yes No Can’t Say
11. Suggestion
Thank you,
Sign
BHAGWAN MAHAVEER COLLEGE OF BBA 54
BibliographyBibliography
COMPARATIVE STUDY OF HERO HONDA & BAJAJ
Books:
1. Name: Marketing Management
Author: Philip Kotler (12th edition)
2. Name: Business policy & strategic Management
Author: Azher Kazmi
3. Name: Research Methodology
Author: G. C. Berry
Websites:
www.herohonda.com
www.bajaj .com
www.annualreport2008-09.com
BHAGWAN MAHAVEER COLLEGE OF BBA 55