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Harassment, Bullying and Workplace Violence Prevention
Managers’ Session 2014
Today’s Objectives:
Discuss all facets of harassment/discrimination in the workplace (sexual, bullying, workplace violence)
Determine what constitutes these facets of harassment/discrimination (sexual: quid pro quo and hostile environment, cyber-bullying, issues of respect, violence prevention)
Establish your role in preventing harassment/discrimination in the workplace
Review our policies on sexual harassment and workplace violence.
.LEGISLATION
You Need to Know
.THE HIGH COST
OF
HARASSMENT
Dollars and ‘Sense’
= Monetary Benefits of
$7.1 Million
= Monetary Benefits of
$48.4 Million
Average Verdict: $300,000
= $350,000
= 84% Female
= 16% Male
1991: 6,883charges filed with EEOC
2010: 11,717 charges filed with EEOC
Average sexualharassment
defense costs:
2010: plaintiff
complaints
What Are The Negative Impacts of Sexual Harassment ? How Much Do You Know?
How Much Do You Know?
Harassment Quiz Know?
CLICK ONQUIZ
Harassment and Workplace Violence Prevention
What is ONE word to describe
Sexual Harassment
POWER
Why Victims Don’t Speak Out:
Fear of:
• Loss of Job Opportunities
• The “Rumor Mill”
• Not Being Believed
• Of Being “Wrong”
• Rejection from Co-Workers
• Retaliation
Being Accused of Not Having a Sense of Humor
Being Labeled:
• Trouble Maker
• Feminist
• Overly Sensitive
• Mentally Unstable
EEOC Definition:
Unwelcome sexual advances.
Requests for sexual favors.
Verbal or physical conduct of a sexual nature connected to decisions about employment.
An intimidating, hostile or offensive work environment.
Sexual Harassment
REMEMBER. . .
.A situation must be both OFFENSIVE and SEXUAL to
be sexual harassment.
Two Kinds of Sexual Harassment:
Quid Pro Quo:
“This for That”
Hostile Work Environment
Definition:
Employment decisions or expectations based on an employee’s
willingness to grant or deny sexual favors.
Quid Pro Quo
Examples of Quid Pro Quo:
Demanding sexual favors in exchange for a promotion or a raise.
Disciplining or firing a subordinate who ends a romantic relationship.
Changing performance expectations after a subordinate refuses repeated requests for a date.
Quid Pro Quo:
• This for that.
• You do this for me and I’ll do that for
you.
Definition:
Verbal or Non Verbal behaviors that . . .
Focus on the sexuality of another person or his/her gender.
Are unwanted or unwelcome.
Severe or pervasive enough to affect the person’s work performance and/or environment.
Hostile Work Environment
Examples of Hostile Work Environment:
Offensive Conduct
Offensive Behavior
Offensive Language
Offensive Graphics
Dating & Relationships
Hostile Work Place:
• Hostile
• Intimidating
• Offensive
Important Facts about Sexual Harassment:
Generally occurs when there is a disparity of power – not just when men & women are working together.
Does not have to be intentional.
What is offensive is in the “eye of the beholder.”
Men can be sexually harassed.
Men can harass men; women can harass women.
Harassment does not have to be directed at a particular individual.
Offenders can be supervisors, co-workers or non-employees (customers, vendors or suppliers) .
Who Is Liable for
Quid Pro Quo
Harassment?
Who is Liable For
Hostile Work
Environment
Sexual Harassment?
Scenarios:
What Would You Do?
1. Female student comes to you a female professor about male professor.
2. Female staff member goes to supervisor about male staff member.
3. Male student goes to male prof. about female prof.
Definition:
Intimate, romantic, or sexual
relationships between a member of
management and an employee.
Fraternization
Examples of Fraternization:
Manager is . . .
In direct reporting relationship with employee.
In same functional pyramid as employee.
So highly placed in the organization that the employee’s direct supervisor could become compromised in managing the employee fairly.
In an audit or investigative function where integrity & impartial performance may be compromised as a result of the relationship with the employee.
.
WHAT DOES IT LOOK LIKE?WHAT DOES IT LOOK LIKE?
IS IT HARASSMENT ?
WORKPLACE BULLYING…
Definition:
Bullying may be direct, such as severe verbal abuse, or indirect, such as spreading
rumors or lies. Cyber bullying is just as serious. Internet or cyber bullying
might include sharing inappropriate pictures of
someone, posing as someone else to spread
rumors or lies, or sending harassing messages and
abusive emails (on Facebook, as well)
Bullying
Some Signs of Bullying:
Being left out from work-related social events
Coworkers storming out of the work area when you enter
Others regularly arriving late for meetings that you call
Being given the “silent treatment”
Not being given the praise you thought you deserved
Being treated rudely or disrespectfully
Others responding slowly to requests that were important to you
Being yelled or shouted at
Receiving put-downs about your intelligence or competence
Your telephone calls, contributions, or other communications are ignored
Someone interferes with or sabotages your work
Being given little or no feedback about your performance
Being a victim of pranks
Examples of Overt/Covert Bullying
OVERT
Name Calling
Bickering
Fault finding
Criticism
Intimidation
Gossip
Shouting
Blaming
Put-downs
Raised eyebrows
COVERT Unfair assignments
Refusing to help someone Ignoring
Making faces behind someone’s back
Refusing to only work with certain people – or not work with others
Whining, sabotage, exclusion, fabrication
(Bartholomew, 2011).
ImpactPHYSICAL EFFECTS
Anxiety
Exhaustion
Sleep Disturbances
Increased apathy, decreased moral
Burnout/Irritability
Affected personal relationships
Poor work quality.
PSYCHOLOGICAL EFFECTS
Fatigue, listlessness
Headaches
Weight loss/gain
Eating disorders
Gastrointestinal problems
Post Traumatic Stress Disorder (Hastile, 2002)
Definition:
Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths. However it manifests itself, workplace violence is a growing concern for employers and employees nationwide.
Workplace Violence
RED FLAGS:Having an obsession with or excessively discussing weapons;
Compulsive reading and collecting of gun magazines;
Making direct or veiled threats;
Intimidating or instilling fear in others;
Having an obsession with one’s job;
Showing little involvement with co-workers;
Return of terminated employees who have left because of questionable behavior;
Displaying unwanted romantic interest in a co-worker;
Exhibiting paranoid behavior;
Being unaccepting of criticism;
Holding a grudge;
Having recent family, financial, academic, social, legal, or other personal problems;
Showing interest in recently publicized violent acts;
Testing the limits of acceptable behavior;
Making extreme changes in behavior or stated beliefs; and
Retaliation by employees who feel they have been bullied.
In Your Role, Always Remember To:
Assess
Respond
Maintain
ARM Yourselves
NYMC Harassment &
Sexual Harassment
Policy StatementCLICK ONPOLICY
STATEMENT
NYMC Sexual Harassment
Awareness & Prevention Acknowledgement of
Training Form
CLICK ONACKNOWLEDGEMENT
FORM