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7/31/2019 GSPI-QA of Teaching Staff-draft3
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Gyumri State Pedagogical Institute
Case Report
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Main actorsTemporary QA Committee of Scientific Board
Established Sep 2011
Members 7 Supervised by Vice-Rector on Research and
External Affairs
Since Sep 2011 almost 50 Regulations on
university policy and procedures aredeveloped (and approved by Scientific Board)
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Main actorsCenter for Quality Assurance Established Sep 2011 Permanent full time staff - 3 University self-assessment will be carried out
with the help of groups within correspondingfaculty/department including 1 student ineach group (8 groups)
In some specific cases (e.g. strategic planningon university level) well shape temporarygroups (engaging other experts)
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Rector
QA Center
Faculty QA
Group1
Faculty QA
Group2
Faculty QA
Group8
QA Committee
of Scientific
Board
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Quality assurance of teaching staff Institutions should have ways of satisfying
themselves that staff involved with theteaching of students are qualified andcompetent to do so.
They should be available to thoseundertaking external reviews, and
commented upon in reports.
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Teachers are the single most important learning resourceavailable to most students.
It is important that those who teach have a full knowledge andunderstanding of the subject they are teaching, have thenecessary skills and experience to transmit their knowledge andunderstanding effectively to students in a range of teachingcontexts, and can access feedback on their own performance.
Institutions should ensure that their staff recruitment andappointment procedures include a means of making certain thatall new staff have at least the minimum necessary level ofcompetence.
Teaching staff should be given opportunities to develop andextend their teaching capacity and should be encouraged to
value their skills. Institutions should provide poor teachers with opportunities to
improve their skills to an acceptable level and should have themeans to remove them from their teaching duties if theycontinue to be demonstrably ineffective.
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Teachers are the single most important learning resource availableto most students.
It is important that
to transmit theirknowledge and understanding effectively to students in a range ofteaching contexts, and can access feedback on their ownperformance.
Institutions should ensure that their staff recruitment andappointment procedures include a means of making certain that allnew staff have at least the minimum necessary level of competence.
Teaching staff should be given opportunities to develop and extendtheir teaching capacity and should be encouraged to value their
skills. Institutions should provide poor teachers with opportunities to
improve their skills to an acceptable level and should have themeans to remove them from their teaching duties if they continue tobe demonstrably ineffective.
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Ensuring knowledge, necessary skills andexperience of teaching staff
Regulation for Development ofTeaching Staffeffective on 26 May 2012
Main points: Nomenclature of teaching staff positions
Qualitative Criteria for positions Recruitment options and procedures
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Teachers are the single most important learning resource availableto most students. It is important that those who teach have a full knowledge and
understanding of the subject they are teaching, have the necessaryskills and experience to transmit their knowledge and understandingeffectively to students in a range of teaching contexts, and canaccess feedback on their own performance.
Institutions should ensure that their staff recruitment andappointment procedures include a
. Teaching staff should be given opportunities to develop and extend
their teaching capacity and should be encouraged to value theirskills.
Institutions should provide poor teachers with opportunities toimprove their skills to an acceptable level and should have themeans to remove them from their teaching duties if they continue tobe demonstrably ineffective.
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Ensuring the minimum necessary level ofcompetence of new staff
A new Regulation on this issue is underconsideration of QA Committee of ScientificBoard. Will be finalized and will be
effective on Sep 1, 2012 Main points:
New staff will be given a 1 semester probation period Class auditingand performance assessment by
department
Assessmentbased on anonymous evaluation by studentsand colleagues All lectures and teaching materials should be available
online by the start of academic year
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Teachers are the single most important learning resource availableto most students. It is important that those who teach have a full knowledge and
understanding of the subject they are teaching, have the necessaryskills and experience to transmit their knowledge and understandingeffectively to students in a range of teaching contexts, and canaccess feedback on their own performance.
Institutions should ensure that their staff recruitment andappointment procedures include a means of making certain that allnew staff have at least the minimum necessary level of competence.
Institutions should provide poor teachers with opportunities toimprove their skills to an acceptable level and should have themeans to remove them from their teaching duties if they continue tobe demonstrably ineffective.
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Ensuring development of teaching capacity andencouraging to value teaching staff skills. Differentiated System of Supplementary
Payments for Encouraging Research andMethodical Activities
effective on Jan 1, 2012 Main points:
Assigning bonus unitsfor activities (e.g. 30 or 20 fordefending dissertation or supervising doctoral student,25 for a paper in external peer-reviewed journal, 20 forreporting at Int. Conference, 30 for membership in
professional organizations, etc.) 1 unit = 1000 AMD (2 Euros) Payment will be made once a year for units earned
during that year
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Ensuring development of teaching capacityand encouraging to value teaching staff skills.(cont)
A new Regulation In-service Training
of Teaching Staff is under consideration. Willbe finalized on Dec 2012
Main points: All faculty must undergo regular mandatory in-
service training and accumulate 30 Credit unitswithin every 5 years
Poor faculty could be assigned shorter period
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Teachers are the single most important learning resource availableto most students. It is important that those who teach have a full knowledge and
understanding of the subject they are teaching, have the necessaryskills and experience to transmit their knowledge and understandingeffectively to students in a range of teaching contexts, and canaccess feedback on their own performance.
Institutions should ensure that their staff recruitment andappointment procedures include a means of making certain that allnew staff have at least the minimum necessary level of competence.
Teaching staff should be given opportunities to develop and extendtheir teaching capacity and should be encouraged to value theirskills.
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Ensuring a)opportunities for poor teachers toimprove their skills andb)means to remove demonstrably ineffectiveteachers from teaching duties
Basis: Regulation is under development Main points:
Developing a system of regular (or on-demand)in-service training of teaching staff
Decision on poor teachers further staffing based onannual staff performance assessment derived froma)anonymous evaluation by students and colleagues andb)critical evaluation of annual plans performance
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Total teaching staff - 284 Main faculty - 265 (93%)
Short-time faculty* 19 (7%)
Average chair 11 faculty members
Extras Eng.&Germ.(31), Arm.lang. and History (22)
Phil., Music, Ecology, Rus.lit. (6-4)
*From schools, research institutions and industry
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Number of Students -5200 Student/teacher ratio 20:1
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3122
2217 14
12 12
12
12 11
9
9
9
8
8 8
8
8 8 8 8
7 6
6 5 4
10
3
1 10 0
5
1 1
0
2
0
1
0 0
1
0 0 0 0
1 1
0 0 0
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
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Big ratio of short-time teaching staff at chairof Comp. Science (42%)
Short-time staff is working part-time and
most probably is not dedicated
Enhance status of main, permanent staffbyincreasing salaries and adding benefits to
attract best specialists from schools, industryand research sectors for full-time teachingduties
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31
22
22
17
14
12
121212
11
9
9
9
8
8
8
8
8
8
8
87 6
6 5 4
Eng. & Germ. Arm. lang. History Biology
Psycology Rus. lang. Pedagogy Computer Science
Sport Pedagogy Phys. training Math. analys. Chemistry
Pre-school Ped. Arm. liter. French lang. Physics
Algebra Geography Polit. & Econ. Fine arts
Mil. training Engineer. Philos. Music
Ecology Rus. lit.
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6%
48%
46% Doctor of Sciences -16
Candidate of Sciences - 126
Without Degrees - 123
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12
1 1 11
21 1
0
1
0 0
1
0
1
0 0 0 0 0
1
0
1
0 0
6
1112
6
6
8
2
6
23
7
7
4
6
2
7
5
6
4
2
1
3
2
1
43
24
9 9
10
7
3
8
5
9 8
12
5
1
6
0
3
2
4
6
7
3
4 4
11
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Doct. of Sci Cand. of Sci Without degree
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Near half of teachers dont have academicdegrees (46%)
Foreign languages, sport, military and finearts - 70% +
Small number of teachers with secondacademic degrees (6%)
Encourage teachers to pursue academicdegrees
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5%
35%
8%
52%
Professor
Associate Prof.
Assistant Prof.
Lecturer
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12
01
0 01
0
3
1 10 0 0 0
10 0 0 0 0
1
0 0 0 0
3
59 6
2
7
2
41
1
4
4
4
6
1
6
4
3
4 4
2
4
22
1
3
1
3
1 2
1
0
1
0
1
3
0 0
0
0
1
0
0
2 0 03
0
2
0
0
0
25
129
7
10
5
8
3
65
4 3
5
1
6
1
33
4 4
3
1 1
4
4
1
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Professor Associate Prof. Assistant Prof. Lecturer
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Most of faculty (52%) are on the lowest level(lecturer)
Small number of faculty on the position of
assistant professor (8%)
Make essential breaks between the salaries ofdifferent levels to encourage professional
growth and pursuing academic degrees Develop new detailed job descriptions for all
levels of teaching staff
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Questionnaire for anonymous assessment ofteaching staff by students were developed
Totally 18 questions with 4 possible answers
Students frm certain department assesseddifferent teaching staff having classes in lastsemester
We analyzed the results of questionnaire not for
particular teachers, but average indicators fordifferent teachers, as we intended to reveal thefields that urgently need improvement
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1. Comformity of course content and
curricula
10. The teachers creative approach
toward the subject.2. Clarity of the course material
explanation11. The teachers interest towards the
students success.
3. Your confidence in the teacher's
knowledge
12. The teachers respective attitude to
the students.
4. The teachers oral speech and
articulation
13. The teachers objectivity and
impartiality.5. The teacher keeps the material
interesting during the whole course.
14. To what extent the course promotes
your professional development?
6. Students are encouraged to ask
questions on the material.
15. To what extent the course promotes
your general development.
7. The quality of the answers given to thestudents questions.
16. Your willingness to participate inother courses by this teacher.
8. Effective time management by the
teacher.
17. Your involvement in the course
(questions and answers, etc.)9. Provision of appropriate classroom
order by the teacher.
18. My entire course assessment
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Number of students surveyed 19
Number of teachers assessed 11
Indicators assessed - 18
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Average indicators for teaching staff from
department of foreign languages
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Excel. Good Satisf. Bad
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Goaldisclose areas requiring improvement
The questions received maximum average votesfor bad indicator (16+% of answers)
1. Teachers objectivity2. Teachers oral speech
3. Students willingness to participate othercourses lead by the same teacher
The average deviations for these indicators arealso are near-maximum, meaning that differentteachers receive quiet different marks for theseindicators
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Areas requiring improvement
Possible solutions: this is the most difficultissue. Systematic efforts are needed forimprovement.
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Areas requiring improvement
The indicators are near-same for young andexperienced teachers
Possible solutions:
1. In-service trainings
2. Regular class auditing by colleagues
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Areas requiring improvement
Possible solutions:
1. This issue is conditioned by previous issuesand will be automatically resolved with them
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Number of students surveyed 9
Number of teachers assessed 5
Indicators assessed - 18
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Average indicators for teaching staff fromManagement dept.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
.
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Goaldisclose areas requiring improvement The questions received maximum average votes for
bad indicator (20-22% of answers)1. To what extent the course promotes your
professional development?2. Teachers objectivity3. Quality of time management4. Students willingness to participate other courses
lead by the same teacher
5. Teachers oral speechThe average deviations for these indicators are also arenear-maximum, meaning that different teachersreceive quiet different marks for these indicators
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Areas requiring improvement
The indicators are better for young teachersmeaning that more experienced teachers arenot worried about their level of competence
Possible solutions:1. In-service trainings
2. Peer-reviewing (exernal?)of electronic teachingmaterials
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Areas requiring improvement
Possible solutions: this is the most difficultissue. Systematic efforts are needed forimprovement.
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Areas requiring improvement
The indicators are near-same for young andexperienced teachers
Possible solutions:
1. In-service training
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Areas requiring improvement
Possible solutions:
1. This issue is conditioned by previous issuesand will be automatically resolved with them
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Areas requiring improvement
The indicators are better for youngteachers, so this is not conditioned byexperience teachers
Possible solutions:
1. In-service trainings2. Regular class auditing by colleagues
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Thank you for your attention
Questions???
Presenter: Gagik Demirjian, Director of QA Center
Email:[email protected]
mailto:[email protected]:[email protected]