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7/29/2019 Group3 Case Super Shamoo Presentation
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Group 3 Case Analysis Presentation @ MDI, Gurgaon
2nd Feb2013
Super Shampoo Products
And The Indian Mass Market
Gaurav Mathur
(25NMP16)
KK Tiwari
(25NMP50)
Ajay Singh
(25NMP48)
The Team
Manoj Gupta
(25NMP27)
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Context
Suresh Venkatraman had always been fascinated with single use packaging, he was
surprised, how shampoo as a category was transformed from an unaffordable
product to an affordable products
He had a firm belief that lower economic strata of consumers, specially in Rural
market offered a huge potential for consumer products, [Bottom of Pyramid, BoP]
Annual Household Income Life Style
< INR .9 Lacs
INR 0.9 2.0 Lacs
INR 2.0 5.0 Lacs
INR 5.0 10.0 Lacs
> INR 10.0 Lacs
No. of Households
1
2
3
4
Deprived
Aspirers
Strivers
Global Indian
Seekers
5
1.2 Mn.
2.4 Mn.
10.8 Mn.
91.3 Mn.
101.1 Mn.
http://images.google.com/imgres?imgurl=http://upload.wikimedia.org/wikipedia/en/thumb/2/23/Indian_Couple_on_Bicycle.jpg/180px-Indian_Couple_on_Bicycle.jpg&imgrefurl=http://en.wikipedia.org/wiki/Bicycle&h=250&w=180&sz=15&hl=en&start=1&tbnid=Vj2HXGk35I5f2M:&tbnh=111&tbnw=80&prev=/images?q=lower+class+indians&ndsp=20&svnum=10&hl=en&lr=&sa=N7/29/2019 Group3 Case Super Shamoo Presentation
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Market Analysis The Rural Market
Rural Market
Rural India Urban India
Comprised 12.2 % of world population
720 ~ 790 million consumers witharound 160 million households
PopulationProjection
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Market Analysis The FMCG Market
FMCG market in India was estimated at US$15 billion to $18
billion and likely to grow to US $ 33 billion by 2015
The growth of rural market in the contribution to FMCG is
evident from fact that urban markets were once 50% of totalFMCG and had reduced to 29% as of 2010.
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Market Analysis The Shampoo Market
Total Hair market in India [2010]
Market SizeAccounted by
Shampoo
~ Rs 70 Billion
~ Rs 30 Billion [43%]
Growth Rate Shampoo market: 14%
HUL46%
P&G24%
Cavin
Care18%
Dabur7%
Others5%
Urban Rural
Penetrationlevel
[90%] [80%]
Bottle
Sachet
(60%)
(40%)
(10%)
(90%)
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Problem
New Product Super to be launched
against branded products
How to change perception of nonusers in rural
market to convert into shampoo buying behavior?
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Market Survey-Targeted Group
Target Population:
For the purpose of sampling ,the target population was defined in terms of
elements, sampling units ,extent and time.
Female aged 18 to 50 ,belonging to rural or semi urban households basis
income classification (Annual household income of less than Rs 75000 or
between 75000 and 150000)
Category (shampoo) non users or low frequency users yet aware of the top
three shampoo brands in the market
Significant television media consumption and enjoys watching
advertisements.
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CognitionKnowledge &
Perception
ConationExpression
to Buy
AffectEmotion
Tricomponent Attitudinal model
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Cognitive Belief & Affective Aspects in Advertisement
Clinic Plus Head & Shoulder ChikExposure to dirt and grime
that impacts hair frombeing clean, healthy andstrong Solution - clinicplus contains and makeshair healthy
Scientific Explanation
and product componentinformation Cause and effect usinggraphics and scientificexplanation of productcomponent e.g. Vitazinc. , claim of 95% hairfall reduction
Double conditioners in
chik shampoo whichsmoothens the hairunder extremeconditions, perfectlydetangled hair[Offering differentvariants as per differenttraditionalrequirements]
Mother InfluencerEmotional expression
between mother &daughter [mother acts as aprotector and advisor ofdaughter], EmotionalCharge state - Negative topositive [Sadness or shame
to happiness]
Emotional factor Angle of attractiveness
to opposite sex Courage to get closerwithout worrying aboutdandruffUse of celebrity facesKareena Kapoor and Saif
Chick keeps your hairsoft, nourished and
beautiful Eliminates distressbecause of tangled hair
Cognitive
Belief
Af
fectiveAspects
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Cognitive Belief & Affective Aspects reflected by the respondents
Clinic Plus Head & Shoulder ChikProblem Solving approach
Affected component-Emotional charge state
(Sadness/Shame to
happiness)
Testimony by experts
[Dermatologist] ,Cognitiveapproach
Generates perception ofSmooth hair under extreme
conditions, Combination of
Cognitive and Affective
approach
It makes me look beautiful
It keeps my hair healthy and
strong, It makes my hair
smell fresh, great fragrance
It prevents my hair fromgetting dandruff, It makes
my hair smell fresh, great
fragrance, recommended
by hair experts,
It makes my hair smellfresh, It keeps my hair
healthy and strong, great
fragrance, It keeps hair
untangled & smooth,
Consumer attitude
developed is cognitive
component than affective
opposite to communicated
Consumer attitude is
developed is towards
cognitive component same
as communicated
Consumer attitude is
developed cognitive
component and affective
component as
communicated
Objective
Respondent
Difference
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I will search for this brand when I go shopping next time
I will buy shampoo only I find this brand, else I will not buy
I will compare prices of different brands before I buy
I will buy the brand because I like its advertisement
I will buy the brand because I like its packaging
I will buy the shampoo in sachet only
I will ask the retailer about it before buying
I will tell my friends and neighbors about my experiencewith the brand
3 3.5 4 4.5 5
Clinic Plus Head & Shoulder Chik
Conative Beliefs How Strong
3.9 2.7 3.0Buy Next Time
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It has lot of chemical in it
It prevents my hair from getting dandruff
It makes my hair smell fresh
It keeps my hair healthy and strong
It has a great fragrence
It is not different from any other shampoo
it is an expensive shampoo
It is recommended by hair experts
It is for people with long hair
It keep hair untangled and smooth
it is used by celebrity
It is a brand of my family
It is shampoo I can trust for my hairIt makes me look beatuiful
it makes me feel confident
It is brand for those who are in outdoors
It allows me to feel free and unworried
it is a brand of youngester
It is a shampoo for special occasion
It reminds me of my childhood
It makes me feel in controlThe person in this advertisement reminds me of myself
It will make me refreshed and revived
It will make me feel like everyone eys are on me
It makes me feel taken care of by an expert
I will ask my friends and neighbour about this brand
1.5 2 2.5 3 3.5 4 4.5
Clinic Plus H&S Chik
Consumer Attitude towards 3 brands
Cli i H d &
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Beliefs that thebehavior leads tocertain outcome
Evaluation of theoutcomes
Beliefs that specificreferents think Ishould or should notperform the behavior
Motivation tocomply with thespecific referents
Attitude towardthe behavior
Subjectivenorm
Intention Behavior
Theory of Reason Action Model
Hair looks beautiful ,
Used to wash oil from hair,
Buy in sachets only,
Makes hair strong and healthy,
Feel more confident,
Cleans hair better than soap
Looks beautiful, healthy and stronghair smell fresh, great fragrance
Prevents dandruff, smell fresh, Greatfragrance, recommended by experts
Hair smell fresh, healthy &strong, Untangled and smooth hair
ClinicPlus
Head &Shoulder
Chik
3.9
2.7
3.0
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Thank you