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Page 1: GC News VOL8_TCEN
Page 2: GC News VOL8_TCEN

目錄 / Contents

時訊 04 / 11Alive

頻發的「品質安全」 事件, 到底是在考 驗誰? Who Should be Responsible for the Frequent "Quality Scandals"?

04/09

瘦肉精到底行不行?Is Lean Meat Powder Acceptable? 10/

11

動態與服務 12 / 35Featured Service

再生材質驗證服務及趨勢

Recycled Material Verification Service and Introduction to a Trend

12/ 13

CSR從組織創新到產品服務創新 — 分享,合作,雙贏

CSR Pacing from Organizational Innovation to Product / Service Innovation– Sharing, Cooperation, Win-win

14/ 15

笙科A7153晶片通過德國萊因驗證獲頒Zigbee聯盟RF4CE證書AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance

16/ 17

德國萊因提供最新 TCO 驗證顯示器標準 6.0 服務TÜV Rheinland Providing the Latest TCO Certified Displays 6.0 Testing

18

重慶 — 西進重鎮Chongqing, a Key City in Western China

19

德國萊因全球電動車調查看好中國市場

Electric Vehicles: An Anticipated Hit in China

20/ 23

迎合綠色環保與經濟節能趨勢 — 電梯能源效率測試與驗證淺析

Going up: Lift and Elevator Energy Efficiency Verification

24/ 27

歐曼GTL成為中國首款符合歐洲標準的重卡Auman GTL Became the 1st Chinese EN Heavy Truck

28/ 29

太陽能行業首張ISO14067證書CNPV was Issued the First ISO14067 Certificate in the Photovoltaic Industry

30/ 31

浙江中訊電子率先獲得開關目擊實驗室證書

The First Switch Witness Laboratory Certificate of 2012 was Issued

32/ 33

西安高壓電器研究院獲得CBTL證書XIHARI Awarded CBTL Certificate 34/

35

技術專題 36 / 41Technical Expertise

先進產品材料鑒定技術Advanced-Level Product Mater ia l Identification

36

最新化學測試服務 — 塑膠製品中的有害有機磷化合物 (OPC)N e w Te s t i n g S e r v i c e H a r m f u l Organophosphorus Compounds (OPC) in Plastic Products

37

� TUV.COMMUNICATION

Page 3: GC News VOL8_TCEN

IEC/EN 61010-1 量測、控制與實驗室電氣設備之標準更新 Standard Update for Measurement, Control, and Laboratory Use Electrical Equipment in the Scope of IEC/EN 61010-1

38/ 41

環球掠影 42 / 43Global News Flash

日本森精機製作所獲德國萊因輻射監測和控制程序驗證

Mori Seiki was Issued Certificate for Radiation Monitoring and Control Process

42

德國萊因收購韓國核能技術專業服務供應商

TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology

42

Vodafone獲頒營運持續管理驗證Vodafone Receives Certificate for its Business Continuity Management

43

新柏林布萊登堡機場德國萊因技術驗收中

TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport

43

企業社會責任 44 / 45Social Responsibility

香港員工參與渣打馬拉松

HK Staff Joined Standard Chartered HK Marathon

44

四川教師訓練:第一單元結束

Sichuan Teacher Training: 1st Module Completed

44

青島植樹活動大獲成功

Successful Tree-planting Activity in Qingdao

45

自願參加紅十字會急救訓練

Voluntary First Aid Training with Red Cross

45

培訓與諮詢課程 46 / 49Consultant & Training Schedule

培訓與諮詢 2012年6-8月課程計畫Training and Consulting 2012 Jun-Aug Schedule

46/ 49

編輯團隊Credit

主編 / Chief Editor 李濤 / Li Tao

編輯 / Editor 張瑋磊 / Clare Zhang

夏文秀 / Michelle Xia

雷霞 / Nora Lei

出版日期 / Publication Date 2012. 05

聯繫方式How to contact us

服務熱線 / Hotline +886 2 25287007 ( 臺灣 Taiwan )

+852 21921022 ( 香港 Hong Kong )

+86 4008831300

( 中國大陸 China Mainland )

郵箱 / Email [email protected]

網址 / Website www.tuv.com

關注我們 / Follow us

TUV.COMMUNICATION �

Page 4: GC News VOL8_TCEN

Who Should be Responsible for the Frequent "Quality Scandals"?

頻發的 事件, 到底是在考驗誰? 「品質安全」

一波未平,一波又起。當某知名牛奶品牌含有高危險致癌物質的餘波尚未散盡時,又接連出現好幾起產品安全事件,分別讓不銹鋼炊具、地板以及藥品的中國國內領先製造商身陷「質量門」中。這些都是和普通老百姓日常生活息息相關的常用物品,如果連知名企業的產品安全都被質疑,那麼試問作為普通消費者的我們,還可以相信誰?全社會對產品安全領域的普遍憂慮,頻繁發生的安全事件,在拷問每一個負責任的企業。從事檢測驗證理應具有公信力的第三方驗證機構,在這樣的事件中又應該扮演什麼樣的角色?事件爆發的根源,到底是企業自身技術問題,成本考量,還是安全責任意識淡薄,亦或是國家相關的法律、法規、標準的不完善,還是檢測及監督部門在監管流程及實施上的不到位,孰是孰非,我們需要答案。

� 時訊︱ Alive

Page 5: GC News VOL8_TCEN

Who Should be Responsible for the Frequent "Quality Scandals"?

頻發的 事件, 到底是在考驗誰?

Earlier this year, several reports indicated that milk produced by a famous brand in China contained additives that were harmful to human health. While the memory and effects of this incident sti l l l ingered, new product quality scandals involving leading Chinese companies created further stress for consumers and brought stainless steel cookware, floor products and drug under the publ ic spotl ight . What is at the root of such incidents – manufacturers’ lack of awareness of their safety responsibilities, c o s t c o n s i d e r a t i o n s , t h e l i m i t a t i o n s o f t h e r e l e v a n t l a w s , regulations or standards, or the accountability of the testing and supervising departments? This is a difficult question to answer. Yet the insights from these scandals reveal that the mechanism intended to guarantee product quality and safety – involving manufacturers, testing and certification bodies, official standard-setting organisations and consumers – is far from satisfactory.

TUV.COMMUNICATION �

Page 6: GC News VOL8_TCEN

消費者需要便利的資源來提高產品安全意識,規避產品購買風險。

Empowering consumers with the right information via convenient resources, represents an important step in raising awareness of product safety.

回顧這幾起產品安全事件,有些問題

值得我們深思。首先,這些事件的主

角都可算是各別行業中規模較大甚至

是數一數二的企業,試問,如果行業

領頭羊都存在如此普遍的安全問題,

廣大的中小型企業的產品品質如何,

就應該是一個更大的問號了。此外,

這些事件的其中之一反映了不銹鋼炊

具的品質問題,那麼請問其他的不銹

鋼食品接觸級容器是否也會存在超標

問題?我們家庭裝修中的複合木地板

普遍使用膠水,那麼其他會使用到膠

水的產品,例如傢俱板材、牆體批灰

和粘合材料,能保證有毒氣體的排放

合格嗎?藥品的膠囊被爆出了問題,

其他藥物包裝是否就安全無疑?類似

的問題有沒有引起大家的關注?

同時,我們注意到,當一些企業在面

對輿論的質疑聲中,進行的解釋之一

是援引了某國際第三方檢測機構的檢

測結果作為解釋依據,我們要說這是

一個進步。媒體有質疑權,企業有解

釋權,並且企業援引第三方檢測機構

的檢測結果作為材料證明,這應該成

為一種慣例。但是我們發現,很多媒

體沒有真正注意到或者瞭解這一點,

隨之而來的質疑聲此起彼落:這家第

三方機構和該企業因為有商業利益關

係,其檢測結果不能作為證明依據。

那麼非官方第三方檢測機構的檢測結

果到底能不能作為依據來證明產品品

質呢?

還有,在各種質疑和解釋的說法中,

多次提到了國家相關產品標準,大家

很容易會有疑問,一些標準的制定年

代久遠,面對企業製造工藝的變革以

及層出不窮的新材料,這些標準能否

及時跟上日新月異的產品更替?標準

的制定、修改、更新,需要形成良性

發展機制,但我們經常會看到一些大

牌企業綁架行業甚至國家標準的新聞

事件,到底什麼樣的標準才是可以信

賴的?如何讓全社會的產品安全底線

得到保障,這也需要有一個明確的交

代!我們的政府監管機構可以發揮作

用的空間還非常大。

同類事件經媒體曝光後,消費者最為

關心的是透過什麼管道可以得到幫

助,什麼樣的機構可以信賴,真相能

否及時得以澄清。在如今資訊快速傳

播的社會裏,如果累積的疑問無法立

刻得到令人信服的答案,無論是對製

造商還是普羅大眾,都是對其知的權

利不尊重。如何培養消費者的主動安

全意識,塑造企業的產品責任感,確

立監督機構的權威性,這是一個亟待

解決的實際課題。

以上所有這些問題不是三言兩語就可

以回答清楚,但一些成熟發達國家的

產品安全監管事例卻可作為明鏡,給

予我們一定啟發。首先,我們需要建

立完善的產品召回制度。日常聽到看

到最多的是一些國際品牌汽車或者

IT類產品因為品質或者安全問題,主

動申請召回,為消費者進行免費維修

或者更換。那麼請問,中國國產的品

牌在國內市場上是否有主動召回的案

例,這問題我們一時都很難回答得

上。這是為什麼?是國際品牌的產品

品質不如國產品牌好?還是中國國內

相關的召回制度不完善?企業的品質

責任意識不夠?產品責任事故懲罰的

代價太低?答案不說自明。

� 時訊︱ Alive

Page 7: GC News VOL8_TCEN

Many national product standards, which are frequently mentioned on both sides of the public and corporate fence, were created quite long ago. While companies are experiencing innovations in production processes and new mater ia l s , the pace a t which standards are updated seems to be too slow to keep up with such continuous developments. There is an urgent need for an impartial d e v e l o p m e n t m e c h a n i s m t o be formed for the production, modification and updating of product s tandards . However, suspicions that certain major companies are hijacking national standards can be heard from time to time. We can still remember the doubt over whether the new standards for dairy products were drafted by a few dairy manufacturing giants. This makes it even harder for the public to determine who to trust. A clear answer on how to guarantee minimal product safety needs to be provided, offering governmental supervision bureaus a wider space to play their key roles.

When safety incidents occur, consumers’ primary concerns are to seek the channels through which they can obtain help, identify which organisations they can trust, and demand when the truth will be clarified. In a virtually connected society in which information spreads

fast, questions that are not answered quickly and convincingly can affect the reputation of stakeholders by disrespecting the general public's right to be properly informed. H o w t o d e v e l o p c o n s u m e r s ' active awareness of safety, shape companies' sense of responsibility for their products, and establish the author i ty o f superv i sory organisations are practical problems that need to be settled immediately.

We may be able to learn from cases of product safety supervision in mature developed countries. First, we need to establish a solid system of product recall. In daily life, the products that are most frequently r e c a l l e d a r e i n t e r n a t i o n a l l y renowned car brands or IT products. The companies concerned actively apply for recalls due to quality problems or safety problems and provide free repairs or replacements for consumers. How many proactive p r o d u c t r e c a l l c a s e s f e a t u r e domestic brands? Why is it difficult to give an immediate answer here? Is the quality of international brands not as good as that of domestic products? Does China still not have a system for product recall in place, and if not, why not? Is it that local companies lack a sense of responsibility or that the cost of liability for accidents is too low? The answer tells its tale.

The potent i a l consequences

sur rounding these inc idents

deserve further consideration and

hint further implications. One key

observation is that the companies

involved are large-scale industry

leaders. Attention is rarely paid

to small producers. If the safety

quality of high-end brands is

questioned, who can consumers

trust? Problems with stainless

steel cookware cause consumers to

wonder whether similar problems

exist with other stainless steel food

containers. The industrial glues

in flooring emit toxic gases. Can

we be sure that all products using

such glues are closely monitored

fo r uncontro l l ed emis s ions?

Other than capsules, are the other

packages for drugs qualified?

Another observation from these

cases is that when confronted by

questions from the media, the

companies quoted test results from

some international certification

body as the basis for their defense.

This may be regarded as a sign

of progress, as the media have

the right to pose questions and

companies should be able to back

up their testimony with proof.

Although quoting testing results

from an international certification

body should become routine, many

media do not really understand the

process and legal bearing of such

certificates and cannot differentiate

between official and non-official

c e r t i f i e r s . M a n y u n f o u n d e d

accusations have been made,

suggesting that certification bodies

have business relations with the

relevant companies and thus the

test results are biased. Education of

the public and the media on the

certification process by “accredited”

testing houses is clearly lacking.

TUV.COMMUNICATION �

Page 8: GC News VOL8_TCEN

Second, in countries where people have a mature awareness of safety, consumers themselves will ensure that products carry the certification marks of authoritative certification bodies before purchasing them. T h e s e b o d i e s e n j o y s t r o n g reputations, and people are familiar with them. Furthermore , the manufacturers are also willing to place the awarded safety marks on their products to give consumers confidence. If major incidents occur due to safety problems with the product, the associated certification bodies must undertake joint liability and may even face legal penalties.

Turning to our local market, how do we fare regarding joint liability? To be frank, the relative systems in our country and the habits of our consumers are not yet matching the actual needs. However, this should not compromise our determination to construct "a country powerful in quality”. This year, the National

其次,在產品安全意識成熟的國家,

消費者在選購商品的時候,會留意該

產品是否貼有權威檢測驗證機構的驗

證標識,這些驗證機構信譽卓著,大

家耳熟能詳。而商家也樂意在推薦產

品的同時,將其獲得的檢測驗證機構

標誌張貼在產品上,給消費者信心保

障。如果產品因為安全問題發生重大

事故,相關的檢測驗證機構都要承擔

連帶責任,甚至面臨法律的制裁。 那

麼我們在這方面又做的如何?

誠然,目前中國相關制度和消費習慣

還存在種種不完善,但並不影響中國

建設「品質強國」的決心。今年國家質

檢總局提出了「抓品質、保安全、促發

展、強質檢」的工作方針,加強品質

監管將是工作的主要重點。除了政府

機構的努力,「品質強國」需由製造

企業、第三方檢測機構、標準制定機

構以及消費者共同努力去實現。

對於製造企業來說,品牌從無到有的

建立絕非一朝一夕,然而苦心經營的

企業形象往往會僅由於某一產品的品

質問題而在一夜之間被摧毀。 無論是

面向全球市場還是專注於本地發展,

我們都會建議製造企業應該以最高產

品安全標準為基本目標,劣幣驅逐良

幣的常態已經不會再有市場。

隨著社會更加注重誠信、品質、安

全,更加需要傳遞信任的第三方評估

機構的服務,檢測驗證作為社會評估

服務業將有更大的發展空間,而且

「十二五」規劃首次將驗證認可納入

其中,使得驗證認可工作在國家經濟

社會發展大局中的地位有了新高度。

作為該行業的一員,我們宣導每一家

業界機構做好行業自律,以安全標準

為基石,幫助製造商在生產過程中鑑

別優劣,確保產品特性符合目標市場

的安全及品質要求,滿足消費者需求

並保障其健康,降低產品投放市場後

被投訴和召回的風險。除此以外,應

製造商的要求,我們還可協助他們量

身定做檢測要求,以生產出更高品質

的產品,讓品牌增值,成為消費者信

心的保障。

同時,作為國際性標準的積極參與

者,我們也非常希望能夠把在相關領

域的經驗帶到中國,幫助中國的標準

制定機構完善國家或者行業標準,提

供安全評估的保障依據。最後,我們

呼籲可以適時考慮開放中國國內產品

安全檢測市場,儘快衝破行業發展的

能力瓶頸,讓中國產品檢測領域的水

準及時跟上全新產品發展的速度。只

有形成由製造商、標準制定機構、檢

測機構以及消費者共同組成的有機開

放的消費迴圈,才能推動生活品質的

提升,讓消費者買得放心,中國製造

才會成為品質與可靠的代名詞!

� 時訊︱ Alive

Page 9: GC News VOL8_TCEN

Bureau of Qual i ty Inspect ion

proposed the working principle of

"focusing on quality, guaranteeing

safety, facilitating development

a n d s t r e n g t h e n i n g q u a l i t y

testing". In addition to the efforts

of governmental organisations,

m a n u f a c t u r e r s , t h i r d p a r t y

testing bodies, standard-setting

organisations and consumers also

need to make the effort to realise

the goal of "a country powerful in

quality".

As for manufacturers, brands cannot

be built in a day. However, an

image created through painstaking

efforts could collapse overnight

due to quality problems with just

one product. No matter whether

companies are facing international

markets or focus ing on local

development, we suggest that they

aspire to the highest standards of

product safety as a basic objective.

As society pays more attention to

honesty, quality and safety, the services of third party certification b o d i e s t h a t p r o j e c t t r u s t a r e

increasingly in demand. Certification

and approval are employed for the

first time in the "12th Five Year Plan",

placing greater emphasis on the work

of certifiers in the context of national

economic and social development.

As a member of the industry, TÜV

Rheinland advocates that every

industrial organisation should

improve self-discipline and help

manufacturers to identify quality

and safety standards in production,

and thus ensure that products satisfy

the safety and quality requirements

of the target market. Products should

also meet the needs of consumers

and safeguard their health, reducing

the risk of complaints and recalls

once they enter the market. We can

respond to manufacturers’ specific

requirements with our tailor-made

testing services, to ensure high-

quality products that wil l add value to their brands and ensure consumers' confidence.

Meanwhile, as an active participant in setting international standards, we hope to bring our experience to China to help domestic organisations upgrade their national and industrial safety standards to provide a basis for evaluation. Last but not the least, we appeal to open up the domestic product safety testing market to break through the bottleneck of industrial development as quickly as possible, to improve the level of domestic product testing and keep pace with the development of new products. By shaping the organic and open consumption cycle, combined with manufacturers , standard-setting organisations, testing bodies and consumers, quality of life will be promoted and consumers will purchase with confidence. Finally, "made in China" will become a synonym of quality and liability.

只有嚴格遵循當地國家的相關安全標準,控管選材和生產過程,選擇和可以信賴的第三方驗證機構合作,把合格的產品推向市場,企業的生命力才能得以持久延續。

Only through strict observation of the relevant local and national safety standards, management of material selection and production, cooperation with reliable third party certification bodies and the introduction of eligible products to the market, can enterprises be sustained.

TUV.COMMUNICATION �

Page 10: GC News VOL8_TCEN

推出「全套肉品瘦肉精檢驗」的套

裝方案,可同時分析包含萊克多巴

胺(Ractopamine、即培林)、克

倫特羅(C l e n b u t e ro l)、沙丁胺

醇(Salbutamol)」等共八項國外常

用的瘦肉精,協助市場全品項肉類進

行檢驗,追蹤供應商肉類進口品質。

優質食品商譽的建立需要專業檢測背

書,杜夫萊茵的精準檢測服務就是品

質監控的最佳方案。杜夫萊茵一向對

食品安全的把關堅持不懈,精準的檢

測服務是我們的保證。無論瘦肉精的

使用開放與否,我們仍將秉持精準、

誠信的原則,來為業者以及消費者把

關,協助業者確認貨源品質,讓民眾

能買到附有檢驗證明的肉品,維護商

家信譽與消費者權益。

豬、牛等肉品是人類動物性蛋白質的

主要來源,東坡肉、牛肉麵是華人餐

桌上常見的佳餚。近來由於開放美國

牛肉進口議題,導致「瘦肉精」一詞

頓時不僅是媒體追逐的焦點,亦成一

般民眾關注的切身課題。目前依據媒

體報導以及衛生署食品藥物管理局所

發布的新聞,行政院政策方向是以

「安全容許、牛豬分離、強制標示、

排除內臟」的原則來處理。因此,安

全議題仍是各界所關切,特別是消費

大眾無非希望安心、安全的選購與享

用優質的肉品。

「瘦肉精」其實是受體素的俗稱,

學名是「腎上腺乙型接受體作用

劑(β-agonist)」,在藥品分類上屬

於「類交感神經興奮劑」,成份包含

前述克倫特羅、萊克多巴胺、沙丁胺

醇、特布他林(terbutaline)等多種不

同的藥物。飼料添加瘦肉精有助於蛋

白質合成,縮短飼養天數,增加產量

效率。雖然目前尚未有醫學研究指出

食用瘦肉精對人體有害,且成分也多

屬核准用藥,但治療用藥品畢竟不是

「食品」,安全等級當然不能輕忽。

目前台灣對瘦肉精並未開放,訂定的

衛生標準仍為「不得檢出」,市售簡

易型檢測試劑雖方便檢測的執行,但

檢測的能力與靈敏度有限,其檢測結

果未必符合「不得檢出」的衛生標

準,優良的商家不可不察。

杜夫萊茵(德國萊因集團)長期關

注台灣飲食安全,公司設立初期即

率先執行瘦肉精的檢測服務,目前

瘦肉精到底行不行?

Is Lean Meat Powder Acceptable?

近來由於開放美國牛肉進口議題,導致「瘦肉精」一詞頓時不僅是媒體追逐的焦點,亦成一般民眾關注的切身課題。

Due to the recent opening up of beef imports from the United States, the term “lean meat powder” has become not only the focus of media attention, but also an issue of public concern.

10 時訊︱ Alive

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Pigs and cattle are the main sources

of human animal protein, and Dong-

po pork stew and beef noodles are

common dishes on Chinese dining

tables. Due to the recent opening

up of beef imports from the United

States, the term “lean meat powder”

has become not only the focus of

media attention, but also an issue

of public concern. According to

the current media reports and press

releases from the Food and Drug

Administration and the Department

of Health, the policy of the Executive

Yuan is based on the principle of

being “within safe limits, cattle and

pig separation, mandatory labeling,

and excluding offal.” Hence, safety

is still a wide concern, especially for

the general public who want nothing

more than to be able to select and

enjoy high quality meat without

concerns over its safety.

“Lean meat powder” is actually

t h e c o m m o n n a m e o f a n

agonist; its scientific name is

“sympathomimietic stimulant

(β-agonist)”. Pharmaceutically,

it is classified under the “adrenal

beta-receptor agonists”, which

include various drugs such as

clenbuterol, ractopamine, salbtamol

and terbutaline. Adding lean meat

powder aids protein synthesis,

reduces the number of feeding days

and increases production efficiency.

Although no medical research has

indicated that the consumption of

lean meat powder is harmful to the

human body, and the ingredients

are mostly approved medications,

the drugs are, after all, not “food”,

and the security issue must not be

overlooked.

Taiwan has not approved the

use of lean meat powder and

the health standard is still set as

“Detection not allowed”. Although

commercially available simple

test reagents can facilitate testing,

businesses must keep in mind that

the test results may not conform

to the “Detection not allowed”

health standard, due to the limited

capacity and sensitivity of the tests.

TÜV Rheinland Aimex has long

been concerned about food safety

in Taiwan, and the company was

the first to implement a lean meat

powder testing service. The “Test

of full lean meat powder found

in meat products” programme

has recently been launched to

simultaneously analyse eight of

the products in lean meat powder,

inc lud ing rac topamine ( i . e . ,

paylean), clenbuterol, salbtamol

and so on, to assist the market in

testing all meat items and track

suppliers’ imported meat quality.

The establishment of a positive

food reputat ion requi res the

endorsement of professional testing.

Duff Rheinland has always insisted

on food safety and our guaranteed

accurate testing service is the

best way of monitoring quality.

Regardless of whether or not lean

meat powder is opened up for use,

we will continue to uphold the

principles of precision and integrity,

sa feguarding consumers , and

assisting operators in confirming

the quality of goods, thereby

ensuring that the general public

can purchase meat items safely,

and maintaining the reputation

of businesses and the rights of

consumers.

TUV.COMMUNICATION 11

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由於資訊時代的來臨,各種資訊產品

推陳出新,消費者在享受新產品的同

時,也往往將功能仍堪用的資訊產品

予以丟棄,而資訊產品的組成涵蓋了

外觀件及電子零組件等,使用材質眾

多,分類回收不易,一度造成電子廢

棄物到處流竄之資訊橫禍,所幸在政

府政策、回收制度、民眾意識的逐步

提升下,電子廢棄物之回收及再生處

理,已具有相當的回收能量,並提供

相對穩定的再生物料供給。

在對於電子廢棄物的管理上,也由

早期的生產者延伸責任(EPR),到

產品的易拆解及回收再利用設計指

令(WEEE),繼而現今國際上亦有

自願性的再生料規範出現,如瑞典的

TCO環保標章、德國的藍天使Blue

Angle環保標章、美國的EPEAT電子

驗證服務及趨勢

Recycled Material Verification Service and Introduction to a Trend

件下,這場綠色再生資源的使用,將

只會持續前進,持續推廣至各種產品

領域,而不再只侷限在資訊產品。

全球資源有限,如果可以把消費者使用

過後的物料予以回收再製,不僅可減少

新物料的使用,並可促進資源循環再

用,落實地球公民的永續環境責任。

德國萊因深耕環境領域多年,並且具

備資源回收處理體系的建置、輔導及

稽核等專業技術,藉由人員的訪談、

數據/文件的查核、現場的訪視、技術能力的確認等,具有足夠的能力以確

保再生材質的使用,並出具符合性證

書,增加產品使用再生材質的公正性

及附加價值。

產品環境評估工具、台灣的環保標章

等,其均對於資訊產品,尤其是顯示

器及筆記型電腦等,要求其塑膠件的

部分,須使用有一定比例的再生料,

以達綠色設計目標及促進資源循環再

用。其中,尤以TCO Edge對於顯示器

產品之要求規範最高,須使用達65%

以上之再生料,且必須為消費後塑

料(post consumer plastic),以符合

其要求。

隨著環境意識的提昇及業者的企業社

會綠色責任,有愈來愈多的業者在其

產品上逐步增加再生料的使用,除可

善盡自身的企業識別及責任外,並將

其落實要求到綠色供應鏈的伙伴中,

在現今回收系統成形、回收數量穩定

及回收再生技術純熟等相輔相成的條

12 動態與服務︱ Featured Service

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「垃圾也能變黃金」,這句話在以往,或許是你我都不

相信的事,而且也難以想像。想想,從前的我們,對於

垃圾的想法很簡單,只要垃圾不要在我家附近就好。

Turning trash into gold is something we could not have

imagined in the past. When we thought about garbage

we merely wanted them to be away from where we lived.

Yet it has become harder to ignore what we throw away. The advent of the information age has brought with it new products that are released onto the market in quick succession. Consumers buy them just as quickly, and discard ‘old’ products that contain enclosures, castings and electrical components made of materials that are difficult to classify and recycle.

Fortunately, changes in government policies, the creation of recycling systems and increased public a w a r e n e s s h a v e m e a n t t h a t electronic waste is now recycled and reused more often. There is now a relatively sustainable supply chain of recycled materials. In addition, the concepts behind the management o f e l ec t ron ic s d i sposa l have expanded from the early Extended Producer Responsibility (EPR) and Waste Electrical and Electronic

Equipment (WEEE) ) -Directives, to today's internationally recognized voluntary regulations on recycled materials such as Sweden’s TCO eco-label, Germany’s Blue Angel eco-label, America’s Electronic Product Environment Assessment To o l ( E P E AT ) a n d Ta i w a n ’s Environmental Label.

These voluntary regulations require manufacturers, particularly monitor and laptop manufacturers, to use a certain percentage of recycled materials in plastic parts to meet the goal of eco-design and promote mandatory resource recycling. Among these regulations, TCO Edge has the strictest requirements for monitor products ; which is a minimum of 65% recycled materials, all of which must be post-consumer plastics.

With the rise of environmental consciousness and increased social-ecological responsibility t a k e n b y c o r p o r a t i o n s , manufacturers are increasingly us ing recyc led mater ia l s in

their products, which not only ensures that they fulfill their

corporate social responsibility (CSR) but also influences their partners in the green supply chain. Because a recycling system has been established and recycling technology is becoming more m a t u r e , t h e u s e o f r e c y c l e d resources will continue and be extended to areas other than information products.

The planet’s resources are limited. I f m a t e r i a l s f r o m c o n s u m e r products can be recycled and reused, we will not only reduce the discarding of unused materials but will also promote resource recovery, fulfilling humankind’s responsibility for a sustainable environment. The TÜV Rheinland Group has been engag ing in environmental affairs for many years. By interviewing personnel, performing audits on statistics and documentation, conducting on-site checks and verifying workers’ skills and abilities, the TÜV Rheinland Group ensures the use of recycled materials and issues certificate of compliance that indicates the increased use of recycled materials in production, and thus value added products.

TUV.COMMUNICATION 13

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隨著德國萊因TÜV大中華區組織架構

從區域管理到產品線管理的改革,

CSR Business Unit (CSR BU) 在

2010年6月1日應運而生。在過去不到

兩年的時間裏,CSR BU 從最初的幾

個resource members 發展到今天在大

中華區超過50位審核員的茁壯隊伍,

涵蓋範圍也從華南逐步擴展到華北;

2011年,業務增長了120%;除了原

有的SA8000/BSCI/EICC認證資格,更

先後取得了:

1. Sedex(SMETA)的成員資格:

依據SMETA的準則,我們已經為

TESCO, Mothercare 等英國大型零

售商,以及多個快速消費品品牌如

Kraft和Unilever等,提供社會責任

審核服務。

2. AA1000(GRI永續發展報告和CSR

企業社會責任報告驗證)的資格:

2012年,我們為行業領導品牌華為

投資控股有限公司提供相關的檢驗

報告。GRI可持續發展報告和CSR

企業社會責任報告驗證已被國內外

CSR從組織創新到產品服務創新

分享,合作,雙贏

大多上市公司和知名企業作為其戰

略發展的考量之一。

3. ICT I 國際玩具業協會 的認證資格:

我們於2012年初成功取得了ICTI的

認可資質,成為近幾年唯一新增授

權的驗證機構。這不僅是對萊因公

司品牌嚴謹,公平公正客觀形象的

認可 ,也是對我們CSR團隊精神,

工作態度和審核表現的認可。

4. ICS 法國零售商協會 的認可資格:

經過長期不懈的努力,我們取得了

ICS的認可資格並獲得其主要成員之

一Carrefour的合作關係。

5. ISO26000評估服務:

ISO26000是目前市場上最新的社會

責任指南。我們可以通過相關的培

訓和評估服務來協助企業提升其社

會責任和永續發展的績效;

在此同時,我們先後和CSR行業內

的知名組織建立了良好的溝通和

合作關係,如:國際認證認可聯

盟(IFIA),美國商務社會責任國際協

會(BSR),金蜜蜂中國企業社會責

任理事會以及廣東省社會科學院等。

2012年我們的工作重心將集中在北

美市場,目前已經和多家知名北美買

家洽談CSR的相關業務;同時我們也

加緊國內市場的開發,我們正在與全

球最大的B2B平臺洽談第三方驗證服

務,由TÜV萊因提供現場審核服務來

驗證該平臺上供應商提供的企業資訊

的可信度,從而幫助企業和B2B平臺

提升品牌形象。

在公司高層的大力支持下,未來CSR

BU業務的發展機遇和挑戰是:如何

實現更高效的跨區域、跨產品線的合

作和資源配置,從而將TÜV萊因的各

種資源和服務進行整合,為客戶提供

值得信賴的一站式配套服務如產品測

試、 產品檢驗、和體系認證等同時覆

蓋相關的CSR服務。

CSR Pacing from Organizational Innovation to Product / Service Innovation

– Sharing, Cooperation, Win-win

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With the f ramework re format ion o f TÜV

R h e i n l a n d G r e a t e r China from Regional Management to Product L i n e M a n a g e m e n t , C S R B u s i n e s s U n i t (CSR BU) establ i shed on 1st June 2010. Being

s o c i a l r e s p o n s i b l e i s increasingly important for

modern enterprises. As such, understanding the wider impact of social responsibility can help us develop new products and services. For the last two years, our CSR BU expanded from few resource members to 50 experienced and professional auditors covered from south China to middle and north China. In 2011, our business has achieved 120% increase. In addition, apart from exist ing SA8000/BSCI/EICC certification a c c r e d i t a t i o n , w e h a v e a l s o achieved:

Sedex (SMETA) Accreditation: W e h a v e p r o v i d e d s o c i a l responsibility audit service to large British retailers TESCO and Mothercare in adherence to SMETA standards. In addition, we have also provided audit services to a number of fast consuming goods brands, such as: Kraft and Unilever.

AA1000 (GRI Report & CSR Report Verification) qualificationA key challenge facing business i s the need for more re l iable indicators of progress in the field of CSR, along with the dissemination

performance through relevant

training and assessment service.

Our CSR BU has established a sound

communication and cooperation

relationship with well-known

industry enterprises, for instance:

The International Federation of

Inspection Agencies (IFIA), Business

for Social Responsibility (BSR),

Golden Bee China Enterprise

Social Responsibility Council, and

Guangdong Academy of Social

Sciences.

In 2012, we will focus on North

American market, till now, we have

involved in the business with several

well-known buyers. Meanwhile,

we also step up the development

of domestic market, working with

the world’s biggest B2B platform

on business information credibility

provision to its high-end suppliers.

And thus, it helps suppliers and

B2B platform to enhance brand

image.

With the highly recommended

support from management, in the

future, CSR BU is facing challenges

and risks “How to achieve more

efficient cross regional, cross

product l ine cooperation and

resource allocation to integrate

various resources and service, and

become a reliable one-stop leading

provider of product testing, product

inspection, and system certification

services & solutions in Greater

China, contr ibut ing towards

the sustainable development of

society.”

of CSR strategies. In 2012, we have provided CSR inspection report to leading brand Huawei Investment Holdings Ltd.. We are deeply aware of the wide use of CSR report by national and international well-known enterprises as part of their business strategic development plan. ICTI Accreditation:On 1 January 2012, we have obtained the Accreditation for ICTI Care Foundation. We are the only authorized third party certification b o d y i n r e c e n t y e a r s . T h i s represents a high recognition on TÜV Rheinland fair objective brand image, and is a high recognition on our team spirit, work attitude and performance.

ICS Accreditation:With a continuous unremitting ef fort , we have obtained ICS accreditat ion and gained the business partnership with one of its key members--Carrefour.

ISO26000 Assessment Service:ISO26000 i s the latest socia l responsibility guidance in the market and is intended to assist organizations in contributing to sus ta inab le deve lopment . Organizations around the world, a n d t h e i r s t a k e h o l d e r s , a r e becoming increasingly aware of the need for and benefits of socially responsible behavior. Based on the guidance, we can promote common understanding in the field of social responsibility; enhance complement of social responsibility and sustainable development

TUV.COMMUNICATION 1�

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笙科電子(AMICCOM)A7153 晶片於 2012年2月通過 德國萊因驗證,獲得ZigBee聯盟的 RF4CE驗證證書。該平台稱為 BEERU(ZigBee Radio Unit)。

Z i g B e e是一種無線網路技術,由ZigBee聯盟所制定。該技術可應用在廣泛的產品上,涵蓋一般消費性市

場、工商業及政府機構。它能提供使

用者無限的靈活性與機動性,並將無

線的智慧和功能融入日常生活用品

中。而針對遠端監視和控制應用的特

殊要求,它也提供企業最適化、標準

化的無線平台,擁有簡單、可靠、低

成本和低功率的優勢。ZigBee聯盟根據開放性的全球標準,制定上層通訊

協定和應用功能規範、產品符合與驗

證測試標準,以及商標標示等,其結

果是一個被大家所認同的相容性解決

方案。

笙科電子於 2 0 1 1年針對感測網

路(WSN)與智慧遙控器的市場,

推出支援ZigBee PHY層與MAC層

的2.4GHz 射頻收發器晶片A7153。

同年,笙科電子加入ZigBee聯盟,

並將A7153委託第三方實驗室TÜV

Rheinland(德國萊因)進行 RF4CE

認證,BEERU的測試結果符合RF4CE

規範下的所有測試條件,並且可與

RF4CE的黃金平台進行相容通訊。

獲的ZigBee聯盟RF4CE的證書,不僅

是技術能力的肯定,同時也為產品的

市場延續性扎下厚實的根基。目前有

為數眾多的半導體製造商、無線IP供

應商、代工廠及終端使用者等皆支持

ZigBee聯盟,全世界有超過300家領

導企業致力於提供符合ZigBee規範的

產品及解決方案。

德國萊因TÜV集團是ZigBee聯盟正式

任命的ZigBee產品的驗證測試與發

展機構,積極參與所有與ZigBee相

關的測試、規格制定和方法,並負責

ZigBee產品的驗證測試。

1� 動態與服務︱ Featured Service

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The AMICCOM A7153 chip has

passed compliance testing at TÜV

Rheinland and granted an RF4CE

certificate by ZigBee Alliance on

February 2012. The platform is

called BEERU (ZigBee Radio Unit).

ZigBee is a wireless networking

t e c h n o l o g y d e v e l o p e d a n d

admini s t ra ted by the Z igBee

Alliance. It can be applied in a wide

range of products covering the

consumer, business, industry, and

government organization. It offers

end users unlimited flexibility

and mobility and bring wireless

intelligence and capabilities

into daily necessities. It offers

enterprise optimization and

the standardization of wireless

platforms in the fields of remote

monitor ing and contro l

app l i ca t ions w i th the

advantage of simplicity,

reliability, low cost and

low power. Based on open

standards, the ZigBee

Alliance has developed

the technology around

a d d i t i o n a l s t a n d a r d s

for upper layer protocols and

applications. It has also established

testing criteria, validation and

trademark requirements to achieve

compatible solutions.

In 2011, AMICCOM introduced

the A7153 2.4GHz RF transceiver

chip, which supports the ZigBee

PHY layer and MAC layer, and

is aimed at the wireless sensor

network (WSN) and smart remote

control markets. In the same year,

AMICCOM joined the ZigBee

Alliance and submitted the A7153

to TÜV Rheinland for RF4CE

approval. The ZigBee platform

BEERU complies with the

RF4CE standard under all

test conditions and can

communicate with the

RF4CE golden platform.

Receiving certification from

t h e Z i g B e e A l l i a n c e f o r

RF4CE is not only affirmation

of compliance with technical

specifications but also a solid

foundation for end products in

the market. A large number of

semiconductor manufacturers,

w i r e l e s s I P p r o v i d e r s , O E M

manufacturer and end users support

the ZigBee Alliance. More than

300 leading companies around

the world contribute to ZigBee

specifications and solutions.

The TÜV Rheinland Group has

been formally appointed by the

ZigBee Alliance as a ZigBee testing

laboratory. TÜV Rheinland joins

Z igBee a l l i ance and ac t ive ly

cont r ibu t e s to deve lopment

o f spec i f i ca t ions and Z igBee

testing methods. It also provides

verification testing for ZigBee

products.

笙科A7153晶片通過德國萊因驗證

獲頒Zigbee聯盟RF4CE證書

AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance

TUV.COMMUNICATION 17

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2010年,世界IT產業見證了一場大遷徙。惠普、戴爾、英特爾、富士康、廣達、宏碁、緯創、華碩等IT巨頭從中國沿海城市遷至西部。到了2012年,全球2/3的iPad將是成都製造,而全球1/3的筆記型電腦則將為「重慶造」。

IT manufacturers in the world had witnessed a big movement in 2010. Manufacturers like HP, DELL, Intel, Foxconn, Quanta, Acer, Wistron and Asus moved their factories from coast to west areas. 67% iPad of the world will be made by Chengdu and 33% notebook computer of the world will be made by Chongqing after two years.

a Key City in Western China

今年初重慶筆記型電腦生產又有好消

息,1月產量達到277萬台,是去年同期的5.6倍。今年筆電產量將突破5000萬台,相關上下游零件企業也將密集落戶重慶,達到600家。另外, 重慶雄心力爭3年建成亞洲最大雲端計算基地,進而帶動相關設備及顯示器

的需求與產量。

除了IT企業外,從事物流、金融、電子資訊、裝備製造、化工、汽摩、消

費、醫藥等產業的國際大品牌, 相繼到西區發展。兩岸經濟合作架構協定

(ECFA)在重慶簽署,更帶動了大批台商「西進」。在這個背景下,美國

《富比世》雜誌還評定中國西部的成

都和重慶將是未來10年,全球發展最快的兩個城市。

德國萊茵在重慶與成都皆設有分公

司,可為西區企業提供當地語系化服務。

The output of notebook computer in the beginning of this year is good. It’s around 2.77 million pieces in January and it’s 5.6 times of last January. The output of notebook computer made in Chongqing will reach 50 million pieces in this year and relevant component suppliers (around 600) will locate in Chongqing accordingly.

By the way, Chongqing is working to be the most biggest base in Asia for Cloud Computing within 3 years. That can increase the requests and output of relevant equipment and display devices.

Other than IT industry, worldwide famous companies for logistic, f i n a n c e , c h e m i c a l , m o b i l e , consumer and medical industries are setting up in west areas. T h e E c o n o m i c C o o p e r a t i o n Framework Agreement was signed in Chongqing and it attracted many Taiwanese manufacturers. Under the background, the Forbes magazine predicted Chengdu and Chongqing will be the most developed cities in the world for coming 10 years.

TÜV Rheinland had set branch offices both in Chongqing and Chengdu that we can provide local service to manufacturers in west areas.

重慶-西進重鎮Chongqing

TUV.COMMUNICATION 19

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德國萊因針對全球中國、德國、日本、美國等 12 個主要市場,共 6421 名消費者進行大規模研究。由

於中國在全球調查中,中國消費者有相當高的採購意願,因而我們特別針對中國市場公佈進一步調查

結果。中國地區共有502 位民眾參與隨機抽樣調查,調查對象以超過 18 歲以上的駕車人口為主。受

訪者所擁有的汽車涵蓋了不同品牌、尺寸、和車型。

針對中國市場的資料顯示:雖然充電問題仍是中國人購買電動車時最大的憂慮,但多數人仍願為環保投入更

多成本。此外,受訪者大多將日、德視為發展電動車技術的領導者,故民眾購車多偏愛日、德品牌,而大眾

(Volkswagen) 更是本次調查中最多潛在買主選擇的電動車品牌。

市內中短途用車習慣-符合電動車的續航特性

調查結果證明:中國駕駛者用車大多在城市裏往返,且是中短距離。被問及未來五年是否有計劃購買電動車時,

有意願購買者占總數的88%,僅次於印度(92%);其中44%的人表示使用

電動車的方式會和目前的用車方式相同,39%的人則表示只用於日常的

代步。超過六成的中國人表示駕車區域在城市裏;87%的人駕車距

離通常在100公里以內,且不超過2小時。若將收入水準與駕駛

習慣進行比較,不難發現駕車時間和駕駛距離會隨著駕駛

者其家庭收入的增加而延長。

研究報告發現,由於中國人駕車多是中短途且

在市內,對電動車有限的續航里程這個特點雖

有顧慮但未產生明顯衝突,因此在購買電動車

的意願上較其他國家表現更為積極。

全球電動車 調查

Electric Vehicles: an Anticipated Hit in China

德國萊因

看好中國市場

德國萊因集團 (TÜV Rheinland) 稍早前公佈全球電動車市場調查結果:大多數印度和中國的車主表示打算在未來五年內購買一台電動車。

The TÜV Rheinland Global Electric-Vehicle (EV) Survey which was released earlier, suggests that a majority of car owners in India and China would choose to purchase an EV in the next five years.

20 動態與服務︱ Featured Service

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This report draws findings from a poll of 6,421 people, conducted by our vehicle testing specialists in 12 main markets including China, Germany, Japan and the USA. From this sample, a total of 502 adult drivers in China were surveyed. The respondents owned a representative variety of

cars varying in size, brand and category.

The survey shows that although the problem of charging is the biggest concern for Chinese drivers, most people are still willing to invest more for the sake of environmental protection. In addition, Japan and Germany are perceived as the leaders in EV technology and thus customers would prefer to buy Japanese and German EVs. Potential EV buyers selected Volkswagen as their preferred brand.

The survey confirmed that Chinese drivers commute mainly in cities and most

driving is short- or mid-distance.

When asked if they would purchase an EV in the coming five years, approximately 88% of the Chinese respondents said that they would, trail just behind India with 92%. The poll finds that 44% of respondents would use an EV in the same way as their present car, while 39% would prefer to use the EV only for regular trips. Over 60% of driving journeys are in cities and 87% of those surveyed drive less than 100km in their daily lives, with journey times of less than 2 hours. The study shows that families with a higher income drive longer hours and distances than those with lower incomes.

The report found that most of the Chinese respondents drive fewer than 100 miles per day. This makes driving an EV viable because the battery needs to re-charge after a certain distance and this is likely to be satisfied. Thus, Chinese people are more willing to buy an EV than others.

TUV.COMMUNICATION 21

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高收入者願為環保多付出 20%

的電動車價

在中國,有 40% 的受訪者購買電動

車的主要動機是出於對環保問題的考

慮,其中節約燃料(19%)居榜首,

其他考慮還包括:因應全球暖化、空

氣污染問題,保障未來不受環境問題

影響,通過減少石油開採以保護環境

等。另有32%的受訪者則著眼於成本

相關問題:如油價高居不落,因此有

16%的受訪者表示希望通過購買電動

車以降低燃料購買成本;此外,購車

價格和政府資助、稅收減免也成為購

買電動車的誘因。

出於對環保的支持,中國受訪者有超

過八成表示願意支付更多錢去購買電

動車,其中 38% 的人甚至願意承擔超

出常規車價最高達 20% 優先考慮購買

電動車。若將家庭收入水準納入分析

發現:收入高者對環境保護的考量明

顯高於其他收入水準,63% 的人願意

支付超出常規車價11%∼20%來購買

電動車以減少對環境的破壞;而收入

低的人群中則有四分之一表示不願為

環保買單。

充電問題成最大憂慮,電池安

全亟待提高

調查資料表明,電動車充電問題成

為阻礙中國駕駛者購買電動車的

主因,相關問題包括:有限的續

航里程( 2 2 %),充電站數量有

限(19%),充電時間過長(9%),

電池耗電問題(4%)。

所有因素中因安全顧慮而拒絕購買電

動車占9%,此類受訪者中有50%是

關注電池安全與性能問題,如:電

池滲漏或爆炸(17%),常規電池

安全(17%)以及途中電池電力不

足(16%)。

日、德被視為發展電動車技術

的領導者在中國人看來,日本和德國是發展電

動車技術的領導者。德國萊因專家發

現,當談到哪個國家電動車發展技術

最先進時,約半數中國受訪者認為是

日本(50%)和德國(49%);美

國(33%)位居第三,中國(31%)

第四。中國駕駛者相信兩國在全球車

輛技術方面處於領先地位。

此外,調查還揭示了消費者的首次購

買經驗會直接影響下一次購買類似品

牌,大眾的品牌魅力使其成為本次調

查中最多潛在買主選擇的電動車品

牌。但事實上,德國汽車製造商到目

前為止並沒有在中國銷售電動車。

隨著中國對節能環保的關注與日俱

增,電動車的普及推廣將對新能源應

用以及交通系統產生積極而深遠的影

響,也將為電動汽車充電系統產品及

其相關行業帶來良好的發展機會。

德國萊因為全球知名的專業檢測驗證

機構,憑藉其豐富的經驗和專家網

路,在大中華區率先推出電動車充電

系統的測試和認證服務,可協助業者了

解相關產品安全規定。

22 動態與服務︱ Featured Service

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This result shows that Chinese drivers will choose Japanese or German brands because they believe these lead in vehicle technology. The survey also reveals that people’s first car buying experience has a direct impact on their next purchase. Volkswagen was selected as the best choice for an electric vehicle for its brand reputation and not for a specific product. In fact, the German automaker so for does not sell EVs in China.

As environmental and energy e f f i c i e n c y c o n c e r n s s p r e a d throughout China, electric vehicles (EV) are increasingly seen as a solution for modern transportation. As they grow ever more popular, EVs will have a profound and p o s i t i v e i m p a c t o n e n e r g y applications, transportation and society. EVs growing popularity w i l l a l s o c r e a t e t r e m e n d o u s opportunities for charging systems and other EV-related products.

TÜV Rheinland is an internationally renowned third-party inspection and certification organization, our team of experts foresees the growth of this new market, being the first in China to launch testing and certification services for EV charging systems. Our service scope includes: EV charging stations, EV cables, EV charging couplers and EV on-board battery chargers. TÜV Rheinland can help charging station owners, EV manufacturers, and component suppliers demonstrate the superior quality and safety of their products and equipment.

Environmental Benefits of EVs are high on Chinese respondents’ minds.

In China, 40% of those interviewed said that they would like to buy an EV because of environment protection. Saving fuel (19%) tops the list of environmental concerns; i n c l u d i n g c o m b a t i n g g l o b a l warming, air pollution, protecting our future from environmental c h a n g e s a n d e n v i r o n m e n t a l protection through reduced oil explorat ion. The cost i s a l so relevant; for example, the rising fuel price weighs quite heavily with 32% of respondents. To this end, 16% may choose an EV to save money on fuel. The purchase price, governmental subsidy and tax credits can also assist in the adoption of electric vehicles.

More than four out of five (80%) are willing to pay more to buy an EV to support environmental protection. 38% of the respondents claimed that they would prefer an EV to a regular vehicle even if the price of the EV was 20% higher. The study finds that those with a higher household income are more likely to value environmental protection, with 63% wanting to buy an EV, which is 11-12% higher than those with a lower income. One in four of the low-income respondents said that they were discouraged by the cost of environmental protection.

Access to charging points and battery safety are the greatest concerns.

Data shows that charging options, convenience and accessibility will be critical to EV adoption. People worry about the need to recharge the battery after a certain distance (22%), the availability of charging stations (19%), the number of hours required to charge the battery (9%) and loss of power while driving (4%).However, 9% of the respondents would not buy an EV due to safety considerations. Of these, 50% of them are very concerned about battery leakage/explosion (17%), battery safety (17%) and loss of power in the street (16%).

F r o m t h e C h i n e s e p e r s p e c t i v e , J a p a n a n d Germany are perceived as the leaders in EV technology.

The specialists from TÜV Rheinland Group found that when asked which country was the most technologically advanced with regard to EV technology, more than half of the respondents perceived Japan (50%) and Germany (49%) as the leaders, followed by the USA (33%) and China (31%).

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目前國際上普遍採用德國工程師協會

制定的VDI 4707 Part 1標準對電梯的

能效進行評估,該標準是基於2005年

瑞士能源效率署在歐洲針對八大電梯

廠商的33部電梯進行測試評估後,所

綜合規劃評定出來的測試標準,並於

2009年3月正式頒佈。該標準適用於新

的乘客電梯和載貨電梯的能效評估和

分級,同時也可適用於已有電梯能效

的確認。依據電梯運作和待機所需要

的能量不同,將電梯的能源效率分為

七個等級,分別由A至G七個彩色標籤

來標識,其中A級綠色代表電梯能源效

率最佳,G級紅色表示電梯的能效極待

改善。

最新的研究資料表明,建築能耗約占全球總能耗的40%,佔了相當高的比例。建築總

量的持續增長,且有急劇上揚的趨勢,電梯作為現代高層建築必備的垂直交通工具之

一,雖然其能耗一般只占建築總能耗的約3%至8%,但電梯能耗具有高度的節能潛力

與改善空間。隨著世界各國對環境問題的重視程度逐漸增加,各國節能減排的力度勢必

越來越大。如何合理有效地節約和評估電梯能效,已成為各電梯製造商及業主關切的議

題,各國也紛紛開始研究制定相關的電梯能效評估標準和規範。

24 動態與服務︱ Featured Service

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Going up: Lift and Elevator Energy Efficiency Verification

迎合綠色環保與經濟節能趨勢電梯能源效率測試與驗證淺析

The latest studies show that the energy consumption of buildings accounts for 40% of global energy consumption. As the number of buildings increases, so does the amount of energy consumed. A lift, a crucial component of any modern building, consumes on average 3%-8% of all energy. There is then great potential to improve to increase energy efficiency by simply tuning the way they operate. As various countries pay more attention to environmental issues, more policies restricting emissions and focusing on energy saving will be introduced. More lift manufacturers and users are putting lift energy efficiency and relevant assessment on their agendas. Many countries have also started to research and prepare relevant standards and regulations on lift energy efficiency.

At present, VDI 4707 Part 1 of the Association

of German Engineers is commonly used

for the assessment of lift energy efficiency

around the world. This standard was issued

in March 2009, after the comprehensive

testing and assessment of 33 lifts from eight

major lift manufacturers in Europe by the

Swiss Agency for Energy Efficiency in 2005.

The standard is applicable for the energy

efficiency assessment and classification of

new passenger lifts and cargo lifts as well

as existing lifts. There are seven classes of

lift energy efficiency based on the energy

required for operation and standby, indicated

by seven coloured labels from A to G, among

which Class A represents optimal energy

efficiency and Class G means that lift energy

efficiency needs to be improved urgently.

TUV.COMMUNICATION 25

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的運作狀況後,德國萊因TÜV對此電

梯提出了改善能效的解決方案並進行

整改。再次測試後,該部電梯的待機

能量需求等級提升了兩級至B級,並節

省了67%的能耗;運作能量需求等級

仍維持在B級,但節省了10%的能耗;

最終的能源效率等級提升至B級並節

省了48%的能耗,即每年用電量僅為

原來的52%。經整改後,不但為該電

梯業主節省了相當可觀的用電量,同

時,又顯著減少了該電梯二氧化碳氣

體的排放量。若整個社區及城市都有

相似的改善效果,將為整個社會帶來

莫大的節能減碳貢獻。

雖然目前VDI 4707 Part1仍為非強制性

的標準,但未來有可能變成強制性規

範。德國萊因TÜV建議尚未注意到VDI

4707標準的電梯製造商和大樓業主可

多加留意,如有相關的技術問題我們

可以一同探討,希望通過我們專業、

優質的服務,讓您的電梯和建築更節

能減碳、成本更低。

依據VDI 4707 Part1標準進行能效測

試,共分為六個步驟。首先,需要評

定待測電梯的使用類別(類別1至類別

5),這與電梯所在建築物的型式、電

梯的用途及運作頻率有關,同時,可以

參考電梯製造商提供的相關運作資料以

及該大樓實際運作統計資料進行綜合判

斷。評估電梯能效的關鍵,是每一個使

用類別對應著特定的每天平均運作時間

和每天平均待機時間,而這兩個資料也

是後續計算的基礎。接下來,需要在真

實運作條件下,進行現場測試電梯的待

機及運作所使用的能耗。其中,待機

能耗需要由最後運行結束後的5分鐘確

定,運作能耗通常需要至少測量並記錄

3次運作的能耗值作為參考運作值,然

後取其平均值作為最終的結果。在對上

述資料進行相關計算後,便可得到需要

的各個參數並確定該部電梯的能效等

級,最終由驗證機構頒發電梯能源效

率證書。此處需要說明的是,透過VDI

4707 Part1標準進行能效評估是針對單

台電梯而言的。即便是型號和所有配置

均完全相同的兩部電梯,由於現場安裝

條件和使用頻率的不同,其能效也是

完全不同的,需要分別測試並分別頒

發能效證書。

德國萊因TÜV從2008年開始率先在亞

洲地區展開電梯能效檢測及驗證,所

測試的電梯涵蓋了地標建築、國際商

業大樓及高層住宅等。截止目前,經

德國萊因TÜV檢測並驗證的電梯能源

效率證書,已超過50張。此外,德

國萊因TÜV的工業服務部還建立了大

中華地區電梯能效本土特性診斷資料

庫,在電梯的能效測試領域積累了豐

富的實做經驗。

德國萊因TÜV不僅能為電梯的能效測

試提供服務,同時還可以根據測試結

果出具電梯能效改善方案。例如,德

國萊因TÜV曾經測試過的一座14層的

住宅大樓內的電梯,使用類別為2, 測

試結果顯示該部電梯的待機能量需求

等級為D級,運行能量需求等級為B

級,整體能源效率等級為C級。經過仔

細分析了測試記錄資料並結合該電梯

26 動態與服務︱ Featured Service

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There are six steps for the energy efficiency testing as per VDI 4707 Part 1 in total. First, determine the category of the lift to be tested (Category 1-5), which is related to the type of building, the purpose of the lift and the frequency of use. Operational data from the l i f t manufacturer and actual operational data in use can be used to accomplish a comprehensive assessment. One critical factor in the assessment of lift energy efficiency is that each category has specific daily mean operation and standby hours, which form the basis of the calculations. Next, the actual energy consumption in operation and standby is tested. In this process, the standby energy consumption is determined 5 minutes after the last operation, and the ope ra t iona l ene rgy

consumption is the average of the results over three tests. The required parameters are obtained once the relevant calculations are completed based on the above data. The lift energy efficiency can then be determined, and the certificate i s s u e d b y t h e a u t h o r i t a t i v e organization. It should be noted that the test based on VDI 4707 Part 1 only indicates the energy efficiency of a single lift. Lifts of the same model and configuration might have d i f f e rent energy efficiency levels due to differences in installation and frequency of use, in which case a separate test is required to issue the certificate.

TÜV Rheinland began testing and certifying lift energy efficiency in Asia in 2008. The lifts it has tested are used in landmark buildings,

international commercial buildings and high-end residential buildings. So far, TÜV Rheinland has issued more than 50 lift energy efficiency certificates. The industrial service unit of TÜV Rheinland has also established a database of local lift energy efficiency attributes in Greater China. I t has r ich experience in testing lift energy efficiency.

TÜV Rheinland provides lift energy efficiency tests, along with proposed improvement plans based on the test results. In one case concerning a test of a 14-storey residential building lift, TÜV experts graded its category of use at Class 2. The test results showed Class D standby energy needs, Class B operational energy needs and an overall energy efficiency of Class C. After careful analysis, engineers proposed a solution to improve the lift’s energy efficiency. Re-testing showed Class B standby energy needs with 67% energy saved, the same Class B operational energy needs but with 10% energy saved and an overall Class B energy efficiency with 48% energy saved. Energy consumption after the improvement was 52% lower to previous level. Along with this gain, the CO2 footprint was reduced. If similar improvements are made across vast cities, the benefits in terms of emissions and cost are considerable.

Currently, VDI 4707 Part 1 is not mandatory, but it is possible that it will become compulsory in the future. TÜV Rheinland recommends that lift manufacturers and building owners who are unfamiliar with VDI 4707 should learn more about this standard. Our team is here to discuss relevant technical issues together with you. We are confident we can help to reduce lift energy consumption and emissions as well as cutting your costs.

TUV.COMMUNICATION 27

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「我們依照歐洲EC指令和ECE法規標

準,對歐曼GTL進行了全面的歐洲安

全標準測試驗證試驗。測試項目涵蓋

了主動安全(包括制動系統、轉向系

統)以及被動安全(如駕駛室強度、

座椅、安全帶及頭枕約束系統)等32

個專案。歐曼GTL經過德國萊因TÜV

的一系列測試,已經達到歐洲同類車

型的技術水準和安全指標。」德國萊

因TÜV大中華區交通服務負責人在發

佈會上表示。

2011年11月,在北京通州國家交通部

試驗場,歐曼GTL作為中國首款接受

德國萊因TÜV驗證機構檢測的車輛經

過了層層檢驗:包括30度上坡及駐坡

測試、30度下坡及駐坡測試、常規制

動測試、ABS組合路測試、綜合路測

試、操穩測試、高環路測試等,歐曼

GTL皆以出色的表現順利過關,車輛

的各項性能得到確認與見證,整車和

零組件系統的可靠性、耐久性、安全

性等都得到充分驗證。

通過德國萊因TÜV的驗證,歐曼GTL

的品質將更具說服力,「世界標準重

卡」實至名歸,大大增強消費者信

心,並有望在競爭激烈的商用車市場

中取得佳績。德國萊因TÜV是國際領

先的技術服務供應商,其車輛產品國

際驗證部可針對國內整車和零組件企

業提供被歐盟廣泛認可的E/e-Mark

驗證。

Auman GTL Became the 1st Chinese EN Heavy Truck

歐曼GTL成為中國首款 符合歐洲標準的重卡

中國首款符合歐洲標準的重

卡歐曼GTL已於2月中旬全球

上市。發佈會現場,德國萊因

TÜV為歐曼GTL頒發了象徵著

世界重卡最高安全標準的「德

國萊因TÜV驗證」證書。

28 動態與服務︱ Featured Service

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these tests, confirming that the truck compliances with the same technological and safety levels as equivalent European models.”

Featuring high quality, safety, fuel efficiency, comfort and intelligence, the Auman GTL stands out as the first domestic truck to satisfy stringent European standards. Its active and passive safety systems conform to the most rigid European regulations and standards. The Auman GTL outperformed in the

30° hill-start and hill-holding test, the 30° down-hill and hill-holding test, the routine braking test, the ABS combinational road condition test, the operation stability test and the highway and ring road tests, thus demonstrating the reliability, durability and safety of the vehicle’s components and systems. With the full trust and support of customers, the Auman GTL is expected to bring something special to the competitive commercial vehicle market.

TÜV Rhe in land i s r enowned i n d e p e n d e n t t e s t i n g a n d certification expert by offering rigorous, high-quality testing and certification services from a fair and independent perspective. Its E-mark certificate for vehicles meets widely- recognized standards approved by the EU.

T h e A u m a n G T L h a s p a s s e d TÜV Rheinland’s stringent tests, conducted at the Ministry of Communications testing site in Tongzhou, Beijing in November 2011. Commenting on this success, head of Mobility, TÜV Rheinland Greater China sa id that : “we have tested the Auman GTL by a complete set of European safety standard testing and certification tests based on EC directives and EEC regulations and standards. The Auman GTL passed all of

The global launch of the Auman GTL, the first

Chinese EN heavy truck, was celebrated in the mid

of February. TÜV Rheinland safety certificate for

the Auman GTL was presented on the same day.

The certificate represents the highest global safety

standard for heavy trucks.

Auman GTL Became the 1st Chinese EN Heavy Truck

歐曼GTL成為中國首款 符合歐洲標準的重卡

TUV.COMMUNICATION 29

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太陽能行業首張ISO14067證書

CNPV was Issued the First

ISO14067 Certificate in the Photovoltaic Industry

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中國太陽能集團東營太陽能有限公司 (以下簡稱CNPV) 的太陽能電池元件產品碳足跡,於今年2月成功通過了德國萊因TÜV 的查證,獲得ISO14067證書。CNPV產品碳足跡專案是德國萊因TÜV大中華區在太陽能行業頒發的首張ISO14067證書,肯定了CNPV在減輕對環境及自然資源的影響中取得領先的成績。

TÜV Rheinland Greater China issued the ISO14067 certificate to CNPV Solar Power SA (CNPV) on February 2012, in Dongying, Shandong Province. The CNPV solar module carbon footprint project is the first ISO14067 certificate to be issued in the photovoltaic industry by TÜV Rheinland Greater China, confirming that CNPV is one of the leading companies in environmental control and natural resources area.

CNPV believes that the ISO14067

certificate represents a credible

honor, and the verification by TÜV

Rheinland further strengthens the

authority of the certificate. "By

promoting and demonstrating

the true value of our innovative

products, we are supporting green

energy conversion," said Mr. B.

Veerra ju Chaudary, the COO

and CTO of CNPV. "Through

our continuous efforts to reduce

environmental impact, we are

aiming to further reduce carbon

consumption in the process of

product recovery and to develop

products with higher conversion

efficiency.”

In presenting the certificate to

CNVP, Yushun Wong, Director

of Systems of TÜV Rheinland

Greater China, commented that

“TÜV Rheinland will continue to

support CNPV’s carbon footprint

project , par t icular ly the CSR

programme. TÜV Rheinland adopts

a rigorous verification process

to help companies to improve

their processes, to reduce carbon

emissions and to increase energy

efficiency. With the professional

s e r v i c e s o f T Ü V R h e i n l a n d ,

enterprises can continue to improve

the i r p ro fe s s iona l sk i l l s and

achieve the target of sustainable

development. “

CNPV認為ISO14067證書本身就代表

一種可信賴的榮譽,而德國萊因TÜV

的查證更加強了該證書的權威性。

「宣導綠色能源轉換,向大家展示真

正有價值以及創新性的產品,」CNPV

首席運營官喬德睿先生表示,「我們

將持續發揚首創精神,將綠色能源轉

換活動融入到我們的產品中,不斷降

低對環境的影響;並且在產品回收過

程中進一步降低碳消耗,利用產品提

高光轉換能力。」

德國萊因TÜV大中華區管理體系服務

總監汪如順表示,德國萊因TÜV會繼

續支持CNPV的碳足跡和能源管理專

案,透過嚴謹的查證過程幫助企業改

善流程,降低碳排放,提高能效,使

企業能持續改善專業技能,實現永續

發展的最終目標。

太陽能行業首張ISO14067證書

TUV.COMMUNICATION 31

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德國萊因TÜV於2月初向浙江中訊電子有限公司頒出了

首張大中華區開關目擊實驗室證書。浙江中訊電子有限公

司實驗室成立於2000年,2007年實施ISO17025體系,同

年通過CNAS實驗室認可,2009年通過德國萊因TÜV上海

UA審核。此次憑藉開關目擊實驗室證書,浙江中訊電子可

以在其實驗室完成所有德國萊因TÜV要求的測試;並且資

料將直接得到德國萊因TÜV的認可。根據測試資料,德國

萊因TÜV將在一週內頒發浙江中訊電子TÜV及CE證書;這

些測試資料還將直接用於其他國際證書的頒發,如俄羅斯

GOST證書,阿根廷S證書,澳洲ITACS證書,加拿大及美

國cTUVus證書等。

浙江中訊電子率先獲得

開關目擊實驗室證書The First Switch WitnessLaboratory Certificate of 2012 was Issued

浙江中訊電子有限公司總經理鄭建中

表示:「浙江中訊電子將確實善用此

張證書,並且努力提高實驗室資料的

準確性,做強、做大實驗室。」 德

國萊因TÜV大中華區零組件產品線總

經理夏波同時表示:「此張證書說明

德國萊因TÜV對浙江中訊電子開關產

品安全和品質的充分認可,以及對雙

方實驗室合作的充分信任,客戶同時

也可以體驗到與德國萊因TÜV合作,

行銷全球暢通無阻的一站式服務的便

利。我們希望與客戶不僅僅是生意關

係,更是長期的合作夥伴。」

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TÜV Rheinland Greater China issued its first Switch Witness Laboratory Certificate in the early of February to Zhejiang Zhongxun Electronics Co Ltd. The Zhejiang Zhongxun Electronics laboratory, established in 2000, implement the ISO 17025 system in 2007, passed the CNAS laboratory accreditation in the same year and the TÜV Rheinland Shanghai UA examination in 2009. The Switch Witness Laboratory Certificate will enable Zhejiang Zhongxun Electronics to perform all of the laboratory tests required by TÜV Rheinland, which will accept the data and award TÜV and CE certificates to the company within a week of the test. The test data will also be used for awarding international certificates such as Russia’s GOST certificate, Argentina’s S certificate, Australia’s ITACS, and North America’s cTUVus certificate.

Zheng J ianzhong, Genera l

Manager of Zhejiang Zhongxun

Electronics Co Ltd., remarked

that: “we will use this certificate

consistently as we endeavor

to improve our laboratory

data accuracy and make our

laboratory bigger and stronger”.

Xia Bo, General Manager of

TÜV Rheinland Greater China’s

Component Product Line, said

that: “this certificate shows that

TÜV Rheinland fully recognises

the safety and quality of the

switch products produced by

Zhejiang Zhongxun Electronics

and indicates our confidence in

the cooperation between the two

parties. In addition, customers

can experience the freedom of

our one-stop services available

worldwide through cooperation

with TÜV Rheinland. We hope

to build and maintain long

partnerships rather than

simply doing business with

our customers.”

TUV.COMMUNICATION 33

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西安高壓電器研究院獲得CBTL證書XIHARI Awarded CBTL Certificate

TÜV Rheinland and the Xi’an Highvoltage Apparatus Research Inst i tu te (XIHARI) s igned a s t ra teg ic cooperation agreement in mid-2011 to provide joint testing and certification services for high voltage electrical apparatuses. On 21 February 2012, XIHARI successfully passed the Worldwide System for Conformity Testing and Certification of Electrical Equipment and Components (IECEE) certification requirements and was awarded a CBTL Certificate.

德國萊因TÜV和西安高壓電器研究院於2011年中期簽署戰略合作協議,雙方將攜手為高壓電器產品提供優質的檢測

和驗證服務。2012年2月21日西安高壓電器研究院(以下簡稱:西高院)順利通過國際電工安全驗證體系(IECEE)的審核,並被授予了CBTL證書。

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順利通過審核後,西高院可以按照國際電

工安全驗證體系(IECEE)的流程、依據

IEC標準進行測試出具CB報告,並可由德

國萊因TÜV出具CB證書。該報告和證書將

被國際電工安全認證體系(IECEE)旗下的

53個國家和地區接受和認可。

西高院現有3個國家級產品質檢中心,分別

是國家高壓電器品質監督檢驗中心、國家

絕緣子避雷器品質監督檢驗中心和國家電

力電容器品質監督檢驗中心,另外還有一

個國家測量互感器型式評價實驗室。同時

西高院也是經中國合格評定國家認可委員

會認可的實驗室。被授權檢驗的產品為高

壓電器類、變壓器類、直流換流閥類、絕

緣子類、避雷器類、電力電容器類和靜止

無功補償裝置,共7類69種。

With IECEE certification, XIHARI can perform tests

according to IECEE and IEC standards and issue a CB

report, and TÜV Rheinland will then issue a CB certificate.

The report and the certificate are accepted and approved by

53 countries and regions under IECEE.

XIHARI now has three national-level product quality

inspection centres – the China National High Voltage

Apparatus Quality Supervision and Inspection Test

Centre, the China National Insulator and Surge Arrestor

Quality Supervision and Inspection Test Centre and the

China National Power Capacitor Quality Supervision and

Inspection Test Centre – and a National Measurement

Mutual Inductor Type Test and Assessment Laboratory.

The China National Accreditation Service for Conformity

Assessment has authorised XIHARI to inspect 69 types

of products in 7 categories, including high voltage

electrical apparatuses, transformers, DC converter valves,

insulators, arrestors, power capacitors and static reactive

compensators.

TUV.COMMUNICATION 35

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36 技術專題︱Technical Expertise

關於測試

● Py-GC/MS是一個分析工具,能夠把具非

易失性或不溶性或超高分子量的化合物

(如高分子材料)熱分解成適合色譜分析

的片段。通過分析該聚合物的片段特徵來

識別它是何種聚合物。

● 在共混聚合物(混合聚合物)中識別微量

成分(例如:~ 5% PVC in PES,塗有薄

薄的聚合物塗層的紡織品和含有大量添加

劑的聚合物)。

● 識別假冒材料

● 監控材料品質

● 證實材料屬性

● 檢查材料的組成,定量分析塑料和紡織物

中的主要材料成份(稍後推出)

先進產品材料鑒定技術Advanced- Level Product Material Identification

About this test● Py-GC/MS is an analytical tool able to thermally crack

non-volatile or insoluble or high molecular weight

compounds (e.g. polymeric materials) into fragments

suitable for chromatographic analysis. The polymer can

be identified via the interpretation of the characteristic

fragments.

● Identify the minor polymeric component (e.g ~ 5%

PVC in PES) in a polymer blend (mixed polymer), a

thin coated polymer on the fabric and polymer with a

large amount of inorganic additives.

● Identify counterfeits materials● Monitor the quality of materials● Proof the identity of the materials● Check the composition of materials, quantitative

analysis of the major components in plastic and fabric

(to be launched soon)

德國萊因TÜV集團宣布推出以下消費品和材料的化學測試新服務。

我們的化學實驗室是少數幾個採用「高溫分解-氣象色譜(Py-GC/MS)」這項新

混合技術的商業實驗室。這項技術是許多國家的政府法醫檢定實驗室常用的一種

技術,但用於商用實驗室卻非常罕見。

This new service offers the identification of unknown materials in plastic or fabric. Our chemical laboratory is amongst a few commercial lab to adopt the new hybrid technique called Pyrolysis – gas/chromatography (Py-GC/MS) which is a technique commonly used in many governments' forensic laboratory, but not in commercial laboratories.

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TUV.COMMUNICATION 37

這項新服務能滿足產品中被日益關注的有害有機磷化合物的測試需

求。有機磷化合物常用作塑膠和紡織品中的阻燃劑。世界衛生組織

已經發現它是有毒的,並能導致人體的皮膚刺激。

This new service meets the needs of increasing concern on harmful Organophosphorus Compounds in products. This harmful chemical is commonly used as flame retardants in plastic and textiles. World Health Organization has found it to be toxic and cause skin irritation to humans.

把OPC作為阻燃劑使用的材料包括:聚

氯乙烯(PVC),聚氨酯泡沫(PU),

熱固性樹脂,紡織,纖維素和聚酯

(PES)。

許多材料添加它作為增塑劑使用,如

PVC,醋酸纖維素,PES,丙烯腈 - 丁

二烯 - 苯乙烯(ABS)和合成橡膠。除

了其主要用途,OPC也可作為穩定劑,

抗泡沫,溶劑,潤濕劑。

Organophosphorus compounds are commonly utilized as

flame retardants in plastic and textiles. Materials in which

OPC are used as flame retardants include, amongst others,

polyvinylchloride (PVC), polyurethane foam (PU), thermoset

resins, textiles, cellulosics and polyesters (PES).

As plasticizers, they are utilized in materials like PVC, cellulose

acetate, PES, acrylonitrile-butadiene-styrene (ABS) and synthetic

rubber. Apart from their major usage, they are also used as

stabilizers, anti-foaming, solvent and wetting agent.

塑膠製品中的

Harmful Organophosphorus Compounds (OPC) in Plastic Products

最新化學測試服務

有害有機磷化合物 (OPC)New Testing Service

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38 技術專題︱Technical Expertise

EN 61010-1:2001即將撤銷EN 61010-1:2001(一般要求)已被EN 61010-1:2010取代。其DOW/DOC(撤銷日 /符合性推定停止日)為2013-10-01。即自2013-10-01起,必須依據新標準EN 61010-1:2010(與EN 61010-2-030:2010註)測試驗證所有歐洲相關的量測、控制及實驗室

用電氣設備。

現行標準EN 61010-1:2001將在2013-09-30後失效。所有既有依據EN 61010-1:2001所核發的證書必須在DOC日之前更新至EN 61010-1:2010。

此外,所有新產品投入歐洲市場時

必須符合此標準。

● 將機械性危險保護的額外要求(第7章)內含

● 修正表面溫度的限制(第10章)以符合EN 563的限制

● 修正輻射要求(第12章),區分預期與非預期的放射列入考慮

● 加入合理可預期的誤用與人體工學方面的要求(第16章)

● 增加第17章以處理本標準未涵蓋的危險與環境,偕同新增的參考

性附錄J以處理風險評估● 新增的參考性附錄E提供降低小環境的污染等級

● 增加防治污染的合格塗裝要求於附錄H

● 新增的參考性附錄I已進一步解如何決定主電路的工作電壓

有哪些差異呢?IEC/EN 61010-1:2010取代了IEC/EN 61010-1:2001,屬於技術相關的修訂。

IEC/EN 61010-1:2010包含下列來自EN 61010-1:2001的重大變更,

當然也包含了許多其他的變更。● 擴大標準的適用範圍以涵蓋可能使用此類產品的所有地點,故涵

蓋了專業用途與非專業用途的此

類產品● 將測試與量測電路的要求(於第

16章與數個章節內)移除後,現已涵蓋於特定標準 I E C / E N 61010-2-030中

● 重新撰寫絕緣要求(第6.7節)● 增加對固態絕緣與薄片絕緣的特定要求

● 第6.7節現僅包含過電壓類別II的主電路與二次電路的絕緣要求

● 將其他所有電路的絕緣要求移到新的附錄K

量測、控制與實驗室電氣設備之標準更新IEC/EN 61010-1

IEC/EN 61010-1:2001將測試與

量測電路的要求內含在第一部

分之中。而這些要求已從 IEC/

EN 61010-1:2010中移除,並成

為IEC/EN 61010-2-030:2010的

基本要求。

Page 39: GC News VOL8_TCEN

TUV.COMMUNICATION 39

EN 61010-1:2001 is to be withdrawnE N 6 1 0 1 0 - 1 : 2 0 0 1 ( G e n e r a l requirements) has been replaced by EN 61010-1:2010. The DOW/DOC (Date of withdrawn / Date of cessation of presumption of conformity of superseded standard) has been set to 2013-10-01. This means that from 2013-10-01, all EU-bound measurement, control and laboratory use e lectr ica l equipments need to be tested and cer t i f i ed for conformity in accordance wi th the new standard EN 61010-1:2010 (and EN 61010-2-030:2010 whenever applicable NOTE).

T h e c u r r e n t s t a n d a r d , E N 61010-1:2001, will cease to be valid as of 2013-09-30. All existing ce r t i f i ca t e s accord ing to EN 61010-1:2001 has to be updated to EN 61010-1:2010 before the DOC date.

Furthermore all new products must comply with the standard when placed onto the European market.

NOTE In IEC/EN 61010-1 :2001, the requi rements for te s t ing and measur ing c i rcu i t s were included in Part 1 itself. In IEC/EN 61010-1:2010, these requirements have been removed from IEC/EN

● The insulation requirements for all other circuits have been moved to a new Annex K.

● Additional requirements for protection against mechanical HAZARDS (Clause 7) have been included.

● Surface temperature limits (Clause 10 ) have been modi f i ed to conform to the limits of EN 563.

● Radiation requirements (Clause 12) have been modified, and take into account a distinction between intended emission and unintended emission.

● Requirements for reasonably foreseeable misuse and ergonomic aspects have been added (Clause 16).

● A new clause (Clause 17) has been added to deal with HAZARDS and environments not covered by the standard, along with a new informative annex (Annex J) dealing with RISK assessment.

● A new informative annex (Annex E) addresses methods of reducing the POLLUTION DEGREE of a micro-environment.

● Requirements for the qualification of coatings for protection against POLLUTION have been added (Annex H).

● A new informative annex (Annex I) has been added to further explain how to determine the WORKING VOLTAGE of a MAINS CIRCUIT.

61010-1 and have become the basis for the requirements in IEC/EN

61010-2-030:2010.

What are the differences?IEC/EN 61010-1:2010 cancels and replaces IEC/EN 61010-1:2001. It constitutes a technical revision.

IEC/EN 60101-1:2010 includes the following significant changes from EN 61010-1:2001, as well as numerous other changes.● The scope of the standard has

been expanded to include all locations where these products may be u sed , so tha t bo th professional and non-professional versions of these products are within the scope.

● The requirements for testing and measuring circuits (in various subclauses and the entirety of Clause 16) have been removed and included in a particular standard IEC/EN 61010-2-030.

● Insulation requirements (6.7) have been completely rewritten.

● Specific requirements have been added for solid insulation and thin-film insulation.

● Subclause 6.7 now contains only the insulation requirements f o r M A I N S C I R C U I T S o f OVERVOLTAGE CATEGORY II up to 300 V, and for secondary circuits.

量測、控制與實驗室電氣設備之標準更新IEC/EN 61010-1

Standard Update for Measurement, Control, and Laboratory Use Electrical Equipment in the Scope of IEC/EN 61010-1

Page 40: GC News VOL8_TCEN

40 技術專題︱Technical Expertise

對於內含測試與量測電路的設備,應結合IEC/EN 61010-1:2010使用IEC/EN 61010-2-030:2010。

此種測試與量測電路可能,如:● 量測其他設備內的電壓● 利用熱電偶量測其他裝置的溫度● 施加電壓於電路上來分析一新設計此種電路經常可見於(但不限於),如:● 多用電表● 示波器● 溫度紀錄器● 耐壓機● 脈衝測試機

除了從IEC/EN 61010-1:2001所移除的要求之外,在IEC/EN 61010-2-030:2010中增加下列主要要求。當然也包含了許多其他的變更。● 將「量測類別I」改為「非供量測類別II、III或IV」● 增加對未配接量測電路端子的空間與沿面距離要求● 增加特殊量測電路端子的要求● 修訂瞬態過電壓限制裝置的要求● 修訂並增加對量測電路合理可能的誤用,包含保護性接地的切斷與對可能造成電弧閃烙使用行為的要求

● 量測電路的絕緣要求主要置於附錄K中● 增加附錄AA描述量測類別的性質● 增加附錄BB描述使用量測電路可能遭遇的危險

Fo r equ ipment inco rpora t e s testing and measuring circuits, IEC/61010-2-030:2010 shall be used in conjunction with the IEC/EN 61010-1:2010. These testing and measuring circuits may, for example:● measure voltages in circuits of

other equipment● measure temperature of a separate

device via a thermocouple● inject a voltage onto a circuit to

analyze a new design

They are often found in but not limited to, for example: ● Multi-meter,● Oscilloscope,● Temperature recorder,● Hi-pot tester,● Impulse tester,● Grounding tester,● Leakage tester

我們能提供什麼服務呢?

德國萊因公司有能力依據此新標準提供測試與驗

證服務,包含下列的國家/區域的要求:● CB體系:IEC 61010-1:2010、IEC 61010-2-030:2010

● 德國G S標誌:D I N E N 6 1 0 1 0 - 1 : 2 0 1 1、D I N E N 61010-2-030:2011

● 歐洲CE標誌:EN 61010-1:2010、EN 61010-2-030:2010建議您儘快更新既有證書以符合最新的要求。

「一組樣品,一站式測試,全球銷售」是德國萊因所提供的客製

化服務。此服務使得製造商得到他們所需的所有驗證標誌,尤

其是CB、CE、GS、TUV與cTUVus標誌。我們的服務減少了廠商的驗證費用對於未來拓展市場建立堅實的基礎。

若您需要有關以上要求或研討會的更多資訊,

或希望申請標準更新,請不吝就近聯

絡我們的分公司。

Page 41: GC News VOL8_TCEN

TUV.COMMUNICATION 41

What services we can offer?TÜV Rheinland are capable of offering testing and

certification services according to the new standard which includes requirements of following country/region:

● CB scheme: IEC 61010-1:2010, IEC 61010-2-030:2010● German GS mark: DIN EN 61010-1:2011, DIN EN 61010-2-030:2011 ● Europe CE marking: EN 61010-1:2010, EN 61010-2-030:2010

We recommend you to update existing certificates as early as possible to meet the latest requirements.

“One set of samples with a one-stop test for global sales" is the customized service offered by TÜV Rheinland. This service allows manufacturers to obtain all of the certification marks they need, including the CB, CE, GS, TÜV and cTUVus marks, amongst others. This service minimizes

certification costs and lays a solid foundation for future market expansion.

If you need more information about the requirements, our seminar, or would like to apply standard

update, please feel free to contact our branch offices nearby.

In addition to the requirements r e m o v e d f r o m I E C / E N 61010-1:2001, the following major requirements have been added to IEC/61010-2-030:2010. Numerous other changes have also been made.● T h e t e r m i n o l o g y f o r

MEASUREMENT CATEGORY I has changed. It is termed “not rated for measurements within MEASUREMENT CATEGORIES II, III, or IV”.

● CLEARANCES and CREEPAGE DISTANCES have been added for unmated measuring circuit TERMINALS.

● Requirements have been added for specialized measuring circuit TERMINALS.

● Requirements for TRANSIENT OVERVOLTAGE limiting devices have been revised.

● R e q u i r e m e n t s h a v e b e e n revised and added pertaining to REASONABLY FORESEEABLE

● MISUSE of measuring circuits , including disconnection of the protective earth and usage of the equipment in a manner that might cause arc flash.

● Insulation requirements for measuring circuits have been primari ly located in Annex K.

● Annex AA has been added to describe the characteristics of MEASUREMENT CATEGORIES.

● Annex BB has been added to d e s c r i b e h a z a r d s t h a t m a y be encountered when using measuring circuits.

Page 42: GC News VOL8_TCEN

42 環球掠影︱Global News Flash

德國萊因收購韓國L4S核能工程服務供應商(該公司專門研究放射性廢料管

理、輻射防護、環境衝擊分析、安全分析),服務全世界的客戶。藉由此次

收購,德國萊因得以將全面性的核能服務供應至全世界所有地點。預期此收

購案將與德國萊因位於德國的核心能力中心產生極大的協作效應,進一步擴

大全球營運規模。

德國萊因自1987年起便於韓國設立分公司至今,最重要的服務包括無線通訊

產品、光電技術、家電產品和娛樂電子,以及車輛規範等測試。

TÜV Rheinland has acquired L4S Engineering, a nuclear engineering service

provider. The company is specialized in radioactive waste management,

radiation protection, environmental impact analysis, safety analysis – serving

customers all over the world. With this acquisition, TÜV Rheinland is able to

deliver comprehensive nuclear services to all locations around the world. Great

synergy effects can be expected with our core competence centre in Germany

in order to expand our business worldwide.

TÜV Rheinland has been represented in Korea with its own company

since 1987. The most important services include testing of wireless

telecommunication products, photovoltaics, electrical household appliances

and entertainment electronics as well as the homologation of vehicles

日本森精機製作所獲德國萊因輻射監測和控制程序驗證Mori Seiki Was Issued Certificate for Radiation Monitoring and Control Process

日本主要工具機製造廠之一的森精機

製作所有限公司(在日本5個地點設

有製造廠),目前已通過德國萊因的

輻射監測和控制程序認證。

於福島核災後數月首次導入的德國

萊因全新驗證計畫,已廣受工業界

中的汽車、醫療產品和設備廠等數

家日本製造廠所採用。森精機製作

所的高精密工具機,目前也已新增

至德國萊因所驗證的產品範圍清

單,首次列入輻射監測和控制計畫

中。德國萊因已在核能工程和輻射

One of the major Japanese machine tool manufacturers - Mori Seiki Co., Ltd. - is now certified by TÜV Rheinland for the Radiation Monitoring and Control process established at five locations in Japan.

First introduced a few months after Fukushima accident, TÜV Rheinland’s new certification scheme was used by several Japanese manufacturers in industries varying from automotive to medical products and equipment. TÜV Rheinland has been active in the field of nuclear engineering and radiation protection for decades. TÜV Rheinland operates fully equipped nuclear labs, uses highly accurate equipment and measures radiation levels according to international and domestic safety standards.

防護領域活躍數世紀之久,我們的專家在眾多的評估專案中獲得了不可

或缺的經驗,其中包括車諾比爾核災的寶貴經驗。德國萊因主持配備齊

全的核能實驗室,使用高精確度的設備,並依據國際和國內的安全標準

量測輻射值。

德國萊因收購韓國核能技術專業服務供應商

TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology

Page 43: GC News VOL8_TCEN

TUV.COMMUNICATION 43

Whether by hacker attack, technical failure or employee error, no company

can afford the breakdown of critical business processes. For this reason,

Vodafone invested in its business continuity management and has been

certified by Cert in accordance with ISO 25999.

As Vodafone also maintains the necessary infrastructure for its customers,

it is all the more important that the company can fall back on safety

measures and emergency strategies. This was TÜV Rheinland’s first

customer certification in this area. “We already have the appropriate

knowledge due to our certification of security management systems in

accordance with ISO 27001. So auditing business continuity management

according to ISO 25999 is only a small step for us,” explained Ralph Freude

from TÜV Rheinland Cert GmbH.

位於新柏林布萊登堡機場的工作正邁入關鍵階段,來自德國萊因的8人專

業團隊已經投入航空站和其他機場建築的技術驗收程序。從現在開始,德

國萊因的專家會駐守機場進行檢查,例如火警安全設備和其他緊急系統。

「這是邁入營運前的重要階段。」柏林機場經理Körtgen博士表示:「德國萊

Work on the new Berlin Brandenburg

Airport is entering a critical phase. The

eight-member team of experts from TÜV

Rheinland has begun with the technical

acceptance process for the terminal and

other airport buildings. From now on, the

TÜV Rheinland experts are working on-

site to inspect, for example, the fire-safety

equipment and other emergency systems.

“This is the start of the crucial phase before going into operation”, said

Dr Körtgen, Managing Director of Berlin Airports, “The TÜV inspection is

putting the Berlin Brandenburg Airport through its paces. Along with trial

operations, training and relocation planning, this is an important part of

Vodafone獲頒營運持續管理驗證Vodafone Receives Certificate for Its Business Continuity Management

不論是駭客攻擊、技術性的故障或人為疏失,沒有一間公司能承受營運

程序的瓦解。有鑒於此,Vodafone在其營運持續管理上進行投資,並獲

得Cert依照ISO 25999所頒發的認證。

在維持客戶所需之基礎設施的同時,更重要的是Vodafone亦具有能仰賴

的安全措施和緊急策略;此為德國萊因於此領域的首項客戶認證。德國

萊因Cert GmbH的Ralph Freude表示:「由於我們已通過ISO 27001安全

管理系統認證,使我們具備了適當的知識。而根據ISO 25999之營運持續

管理的審核工作,對我們而言只是一小步。」

新柏林布萊登堡機場德國萊因技術驗收中TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport

因的檢查工作將能檢驗出柏林布萊登

堡機場的運作效能。在試運行、訓練

和重置計畫下,此為機場啟用前,確

保與機場運作有關的所有程序皆有最

優異佳表現的重要環節。」

ensuring optimal performance in all

processes relevant to the airport's

operation before it is opened.”

Page 44: GC News VOL8_TCEN

44 企業社會責任︱Social Responsibility

逾40位香港辦公室馬拉松愛好者在2月5日參加了2012渣打馬拉松

(Standard Chartered HK Marathon 2012),他們各參與了10公里、21

公里(半程馬拉松)以及42公里全程馬拉松等各馬拉松競賽。對於我們

的團隊來說,這項賽事不僅只是一次競逐卓越的機會,在訓練過程中,

他們更激勵自己,迎接比賽的挑戰以及2012年的業務。為推廣健康的

生活型態與積極的態度,所有參與員工只要完成比賽即可獲得報名費津

貼,而且我們非常支持同仁們參加不同體育活動。渣打馬拉松始於1997

年,現在已成為香港著名的國際運動賽事,並於2012年創下70,000人參

加的紀錄。

Over 40 marathon lovers in

HK office joined the Standard

Chartered HK Marathon 2012

on February 5. They took part

in various events - 10km, 21km

(half marathon) and the full

42km marathon. The race is

much more than an opportunity for our team to compete for excellence.

Through the training, they have motivated their spirit to meet the

challenge for the race and the business in 2012.

2月11日,第一批德國萊因志工與 ICA引導師及苗圃行動(Sowers

Action)代表前往仁加中心校(Renjia Central School),超過30位在仁

加中心校服務的教師參加了這次訓練。

訓練課程包括三個單元:教學方法論、設計與實踐。最初兩天訓練的焦

點是教學方法論,ICA引導師講解如何教導學生與掌控情緒,教導老師們

如何在教學時透過實作與遊戲啟發多元智能。

德國萊因志工、教師與ICA引導師緊

密互動,使此次活動成效斐然。在

訓練圓滿結束後,志工與ICA人員會

進一步與教師們進行會談,聽取他

們的建議,藉此修正訓練計畫接下

來的兩個單元。

On February 11th, the first group of TÜV Rheinland 2012 volunteers departed to Renjia Central School together with ICA facilitators and delegation from Sowers Action. More than 30 teachers working for Renjia School participated in the training.

The training programme consists of 3 modules: teaching methodology, design and practice. The first two-day training focused on teaching methodology. ICA facilitators presented how to guide students and control emotions. They taught the teachers how to build up multi-intelligence in teaching through workshops and games.

TÜV Rheinland volunteers, teachers and ICA facilitators interacted closely and made the training successful. After the training was successfully finished, volunteers and ICA staffs will follow up by interviewing the teachers to get their feedbacks for improving the training plan for the upcoming 2 modules.

香港員工參與渣打馬拉松HK Staff Joined Standard Chartered HK Marathon

四川教師訓練:第一單元結束Sichuan Teacher Training: 1st Module Completed

Page 45: GC News VOL8_TCEN

TUV.COMMUNICATION 45

3月9日,約20位來自德國萊因大中華地區青島辦公室的同仁參與了共青

團所發起的植樹活動。

同仁們大多沒有植樹經驗,然而情況並沒有想像中困難。所有人發揮團

隊合作精神,分為小組彼此協助植樹。

德國萊因志工辛勤成果就是在嶗山區的貧瘠山丘種了20棵樹,在當地養護

部門的專業照料下,這些樹將健逐漸成長茁壯,為整座山丘佈滿綠意。

On March 9th, around 20 colleagues from TÜV Rheinland Greater China Qingdao office participated in the tree-planting activity initiated by the

Youth League Committee.

Most of our colleagues did not have experiences of planting trees before. However, it is not as difficult as they imagined. As motivated by the spirit of team working, they divided into small groups and helped each other to plant trees.

After TÜV Rheinland volunteers’ hard work, 20 trees were planted on the barren hill in Laoshan District. With the professional caring by the local gardening department, the trees will grow up healthily and cover the hill all over with green.

21位台中辦公室同仁自願於休假時

間參與紅十字會台中辦公室於2月

11日所舉辦的急救訓練。基本急

救訓練時間為八小時,內容包括外

傷處理、止血、外傷包紮、骨折處

21 col leagues f rom Taichung

Office participated in their free

time in the voluntary First Aid

Training conducted by Red Cross

Association in Taichung Office

on February 11th. The basic first

aid training took 8 hours and the

content included trauma handling,

s top of bleeding, dress ing of

青島植樹活動大獲成功Successful Tree-Planting Activity in Qingdao

自願參加紅十字會急救訓練Voluntary First Aid Training with Red Cross

They all had good interaction

with the trainers and received very

useful knowledge to save people's

life. At the end of the training, all

participants took a practical exam

and a theoretical written test. All of

the colleagues passed the exam/test

and received a license.

他們與訓練人員互動良好並獲得拯

救生命的有用知識。在訓練的最後

階段,所有參與者皆進行實作測驗

與理論筆試,且同仁們都通過測驗

與考試,並獲得證書。

理、CPR(心肺復甦)、AED(全

自動體外電擊器)以及窒息處理。

在訓練過程中,全體參與者練習如

何在緊急狀態使用三角巾與CPR。

trauma, fracture handling, CPR

(Cardiopulmonary Resuscitation),

A E D ( A u t o m a t i c E x t e r n a l

Defibrillator) as well as choking

handling.

During the training all participants

practiced how to use triangular

bandage and CPR in an emergency.

Page 46: GC News VOL8_TCEN

以下所有課程,除在各地定期舉辦公開課外,均可根據顧客要求隨時提供標準或客制化的企業內部培訓,也可以為企業提

供相關的現場諮詢項目等「一站式」解決方案,歡迎向各地辦事處查詢。

Besides regular public course in various locations, all the course can be customized as corporate internal training and “one-stop”solutions such as consulting projects.Welcome to contact us for further information.

Training and Consulting 2012 Jun-Aug Schedule 培訓與諮詢 2012年6-8月課程計畫

培訓服務-公開課 Training Services-Public course

品質技術 / 品質管制 Quality Technology / Quality Management

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

ISO 9001 品質管制體系內審員 ISO 9001 Internal Auditor

ISO 9000-S03

3廣州 Guangzhou /大連 Dalian

深圳 Shenzhen /北京 Beijing /重慶 Chongqing / 上海 Shanghai /長沙 Changsha

廣州 Guangzhou / 武漢 Wuhan

IRCA 國際認可品質管制體系主任審核員 IRCA Approved ISO 9001 Lead Auditor

ISO 9000-S05

5 廣州 Guangzhou 上海 Shanghai北京 Beijing /大連 Dalian

QS 五大工具應用能力提升 Enhancement of Application Skills of QS Five Tools

QST06 5 廣州 Guangzhou 上海 Shanghai

新產品專案策劃 (APQP) & 生產批准過程(PPAP) APQP: Advanced Product Quality Plan & PPAP : Production Parts Approval Process

TS-T01 2 北京 Beijing

廣州 Guangzhou /成都 Chengdu /大連 Dalian /上海 Shanghai /長沙 Changsha

武漢 Wuhan

FMEA 失效模式及其後果分析 FMEA: Failure Mode & Effect Analysis

TS-T02 1 北京 Beijing

廣州 Guangzhou /成都 Chengdu /大連 Dalian /上海 Shanghai /長沙 Changsha

武漢 Wuhan

FMEA 應用能力提高 TS-T02A 2 上海 Shanghai 北京 Beijing 大連 Dalian

SPC 統計程序控制 Statistical Process Control - SPC

TS-T03 1 北京 Beijing

廣州 Guangzhou /成都 Chengdu /大連 Dalian /上海 Shanghai /長沙 Changsha

大連 Dalian /武漢 Wuhan

SPC 應用能力提高班 SPC Application Skill Enhancement

QST05 2 上海 Shanghai 北京 Beijing 廣州 Guangzhou

MSA 測量系統分析 MSA: Measurement System Analysis

TS-T04 1 北京 Beijing

廣州 Guangzhou /成都 Chengdu /大連 Dalian /長沙 Changsha

武漢 Wuhan

MSA 應用能力提高 TS-T04A 2 北京Beijing 大連 Dalian

ISO/TS 16949 品質管制體系內審員 ISO/TS 16949 Internal Auditor

TS-S03 4

北京 Beijing /重慶 Chongqing /上海 Shanghai /武漢 Wuhan

上海 Shanghai

廣州 Guangzhou /北京 Beijing /大連 Dalian /上海 Shanghai /長沙 Changsha

汽車工業過程審核 Process Audit at Automotive Industry

VDA-S04 2

北京 Beijing / 成都 Chengdu /大連 Dalian /上海 Shanghai /長沙 Changsha

廣州 Guangzhou /武漢 Wuhan

汽車工業項目管理 Project Management at the Automotive Industry

VDA-S05 2 上海 Shanghai

46 訓練課程︱ Consultant & Training Schedule

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汽車工業產品審核 Product Audit at Automotive Industry

VDA-S06 2 上海 Shanghai北京 Beijing /成都 Chengdu / 大連Dalian

TL 9000 內審員 TL 9000 Internal Auditor

TL-S03 3 深圳 Shenzhen

高級審核技巧 / 內審員技巧提升課程 Advanced Audit Skills/ Internal Auditor

ISO-02 2廣州 Guangzhou /成都 Chengdu

上海 Shanghai

品質成本控制 Cost of Quality

QT04 2 重慶 Chongqing 大連 Dalian廣州 Guangzhou /北京 Beijing

用 QC 七工具解決問題 QC 7 Tools Implementation in Problem Solving

QT01 1 廣州 Guangzhou 上海 Shanghai

QFD 品質功能展開 Quality Function Deployment

QT03 1 大連 Dalian 上海 Shanghai

DOE 實驗設計 Design of Experiments

QT04D 3廣州 Guangzhou /大連 Dalian /上海 Shanghai

北京 Beijing廣州 Guangzhou /重慶 Chongqing

統計抽樣檢驗技術實務 Statistical Sampling & Testing method

QT06 1 上海 Shanghai 重慶 Chongqing

8D 問題解決法 8D Problem Resolving

QT08 1 成都 Chengdu 上海 Shanghai

一線現場品質問題分析與解決 QT09 2 成都 Chengdu 上海 Shanghai 北京 Beijing

TQM 全面品質管制 QI-0` 2大連 Dalian /上海 Shanghai

北京 Beijing

Poko Yoka 防錯 Poko Yoka

QT10 1 上海 Shanghai

六西格瑪設計概述 QI-04 2 上海 Shanghai

六個西格瑪-綠帶證書 6 Sigma-Green Belt Certificate

QI02 6長沙 Changsha /武漢 Wuhan

成都 Chengdu 廣州 Guangzhou

環境 / 職業健康與安全 / 綜合 / 社會責任管理體系 Environment / ocupational Healthy & Safety / Comprehensive / Social Responsibility Management System

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

ISO 14001 環境管理體系內審員ISO 14000 Internal Auditor

ISO 14000-S03

3成都 Chengdu /上海 Shanghai

北京 Beijing廣州 Guangzhou /上海 Shanghai

IRCA 國際註冊 ISO 14001:2004主任審核員 IRCA Approved EMS ISO 140010 Lead Auditor

ISO 14000-S05

5 上海 Shanghai 大連 Dalian

OHSAS 18001 職業健康與安全管理體系內審員 OHSAS 18001 Internal Auditor

OHS-S03 3成都 Chengdu /上海 Shanghai

北京 Beijing / 大連 Dalian /上海 Shanghai

職業健康安全管理相關法律、法規培訓 OHSAS 18000 Related Laws & Regulation

OHS-S04 2 上海 Shanghai

企業職業健康安全管理體系中的危險源辨識、評價和風險控制策劃 Identification, Assessment and Risk Control of Dangers within OHS System

OHS-S05 2 上海 Shanghai成都 Chengdu /大連 Dalian

環境與職業安全綜合管理體系(ISO14001 & OHSAS18001)內審員 Integrated Management System(ISO 14001 & OHSAS 18001) Internal Auditor

IMS-S01 4廣州 Guangzhou /成都 Chengdu /上海 Shanghai

上海 Shanghai

企業社會責任 - SA8000 管理體系內審員 SA8000 Internal Auditor

SA-03 3廣州 Guangzhou /大連 Dalian

上海 Shanghai

生產與物流 Production & Location

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

供應商採購與談判 Purchasing Negotiation and Skills

SQM-S01 2 上海 Shanghai 北京 Beijing

供應商風險評估和開發 SQM-S02 2 大連 Dalian 上海 Shanghai

供應商品質管制和績效提升 Supplier Quality Management

SQM-S03 2北京 Beijing /重慶 Chongqing /大連 Dalian

廣州 Guangzhou 上海 Shanghai

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諮詢服務-案例解析與工作坊 Consulting Service-Case Study and Workshop

採購成本控制 SQM-S04 2 上海 Shanghai

倉儲管理 Warehouse Management LOG04 2 上海 Shanghai

準時制生產和看板系統 JIT Production and the Kanban System LOG07 2 大連 Dalian

物流及供應鏈管理 Logistics & Supply Chain Management LOG08 2 北京 Beijing 大連 Dalian 上海 Shanghai

物流成本管理 SQM-S08 2 北京 Beijing 成都 Chengdu

生產計畫與物料控制 SQM-S05 2 上海 Shanghai 大連 Dalian

物料計畫與庫存控制 SQM-S06 2 上海 Shanghai 重慶 Chongqing /大連 Dalian 北京 Beijing

精益生產精述 Lean Management OP-M-01 2 長沙 Changsha /武漢 Wuhan 北京 Beijing 上海 Shanghai

精益生產系列之VSM價值流圖分析 Lean Management Series - VSM (Value Stream Mapping) OP-M-02 2 上海 Shanghai 廣州 Guangzhou 北京 Beijing

精益生產 - 5S現場持續改進與視覺化管理 OP-M-03 2 上海 Shanghai 廣州 Guangzhou

精益生產 - 全面生產維護 OP-M-04 2 重慶 Chongqing 上海 Shanghai

生產一線班組長現場管理技能的提升 OP-M-08 2 上海 Shanghai 北京 Beijing

生產主管管理技能提升 OP-M-09 2 上海 Shanghai 北京 Beijing

管 理 / 領導力 Management / Leadership

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

解決問題與分析決策 Problem Solving and Decision Making MM04 2 上海 Shanghai 廣州 Guangzhou

新任主管管理技巧 First Time Manager MM05 2 重慶 Chongqing 上海 Shanghai

專案管理 Project Management: the Key for Success MM09 3 上海 Shanghai /

武漢 Wuhan 北京 Beijing廣州 Guangzhou /長沙 Changsha /武漢 Wuhan

企業內部講師培訓 Train the Trainer MM17 3

上海 Shanghai /長沙 Changsha /武漢 Wuhan

壓力管理Pressure Management MM20 1 成都 Chengdu

人力資源管理之薪酬和福利 MM-S16 2 北京 Biejing 重慶 Chongqing

人力資源管理之績效管理 MM-S17 2 大連 Dalian 北京 Beijing

人力資源之企業培訓和發展 MM-S18 2 大連 Dalian 北京 Beijing

人員招聘和甄選 Staff Recruitment and Selection HR02 2 重慶 Chongqing

客戶投訴管理與處理 2

諮詢服務-案例解析與工作坊 Consulting Service-Case Study and Workshop

品質與運營能力 Quality & Operation

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

六西格瑪與精益生產在企業中的運用 Appliance of 6 Sigma and Lean Manufacturing QO W-03 1 廣州 Guangzhou

供應商管理體系的設計 Design of Supplier Management System QO W-04 1 廣州 Guangzhou

生產看板系統建立與管理 Establishment and Management of Production Hoardings QO W-05 1 廣州 Guangzhou

一線班組管理TTT工作坊TTT Workshop for Group Leader QO W-07 5 廣州 Guangzhou 上海 Shanghai

人力資源管理變革與規劃 Reform and planning of Human resources QO W-08 1 上海 Shanghai /

武漢 Wuhan 長沙Changsha

48 訓練課程︱ Consultant & Training Schedule

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培訓服務

深圳 / 廣州 上海 北京 大連 成都/重慶聯絡人:敖麗華 小姐 聯絡人:楊怡 小姐 聯絡人:張一凡 小姐 聯絡人:欒晶 小姐 聯絡人:許琳 小姐Tel:0755- 8268-1255/1254 Tel:021-6108-1149 Tel:010- 6566-6660 Ext 118 Tel:411- 8369-8380 Tel:028-8621 0355-2218電郵:[email protected] 電郵:[email protected] 電郵:[email protected] 電郵:[email protected] 電郵:[email protected]

諮詢服務

深圳 / 廣州 上海 北京

聯絡人:王惠玲 小姐 聯絡人:梁海棠 小姐 聯絡人:何麗瑋 小姐 Tel:020-28391888-1511 Tel:021-6108-1431 Tel:01- 6566-6660 Ext 128電郵:[email protected] 電郵:[email protected] 電郵:[email protected]

SME人力資源管理能力提升工作坊SME Human Resource Management Capacity Improvement

QO W-11 2 上海 Shanghai

業務流程優化 Business Processes optimizing QO W-14 1 廣州 Guangzhou

企業流程重塑 Business Process Reshaping QO W-13 2 上海 Shanghai

高績效組織架構與流程管理 High Performance of Organization Structure and Process Management

QO W-15 1 廣州 Guangzhou 北京 Beijing

服務業精益六西格瑪綠帶證書Lean 6 Sigma Green Belt Applied in Service Industry" QO W-16 6 廣州 Guangzhou

現場改善Gemba Kaizen QO W-17 2 長沙 Changsha /

廣州 Guangzhou上海 Shanghai /武漢 Wuhan

高績效企業戰略落地實踐High Performance company strategic landing practice QO W-19 1 武漢 Wuhan 上海 Shanghai

80 / 90 後員工管理 QO W-20 2 武漢 Wuhan /長沙 Changsha 武漢 Wuhan

企業社會責任與可持續發展能力 CSR & Sustainablility

科目 Items 編號 No. 天數 Duration 2012 / 06 2012 / 07 2012 / 08

ISO 50001 能源管理體系內審員 ISO 50001 Internal auditor CSW01 2 武漢 Wuhan 上海 Shanghai

企業節能技術與能效管理Treasure Hunt & Energy Saving CSW03 2 廣州 Guangzhou 上海 Shanghai /

長沙 Changsha 武漢 Wuhan

ISO 14064 碳管理體系內審員ISO 14064 Internal auditor CSW04 2 上海 Shanghai

GRI 認可可持續發展報告課程 GRI Approved Sustainability report Writing CSW05 2 上海 Shanghai

ISO 50001 能源管理體系建立ISO 50001System build-up CSW11 1 上海 Shanghai 長沙 Changsha

企業能效管理師 ※Enterprise energy manager CSW12 5 廣州 Guangzhou 上海 Shanghai

企業低碳管理與零碳未來戰略Low carbon management and Zero carbon strategy CSW13 1 武漢 Wuhan 上海 Shanghai

SME 如何編寫社會責任報告 SME How to write CSR report CSW14 2 廣州 Guangzhou 武漢 Wuhan /

長沙 Changsha

FIT FIVE - 工廠品質提升模組 FIT FIVE - Quality Improvement CSW15 2 上海 Shanghai /

長沙 Changsha 武漢 Wuhan 廣州 Guangzhou

FIT FIVE - 生產效率提升模組 FIT FIVE - Productivity Improvement CSW16 3 上海 Shanghai /

長沙 Changsha 武漢 Wuhan 廣州 Guangzhou

FIT FIVE - 企業社會責任模組FIT FIVE - CSR CSW17 2 上海 Shanghai /

長沙 Changsha 武漢 Wuhan

FIT FIVE - 工廠化學品管理模組FIT FIVE - Factory Chemical Management CSW19 1 廣州 Guangzhou 上海 Shanghai /

長沙 Changsha

FIT FIVE - 一線員工流失根源及務實對策模組FIT FIVE - Staff Retaining: Root Cause and Solution CSW20 2 廣州 Guangzhou 上海 Shanghai /

長沙 Changsha

TUV.COMMUNICATION 49

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