FSSC 22000 certification by Bureau Veritas

Patrick Bele Global Food Manager Bureau Veritas Certification

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1. Good practices on the way to certification

2. Top 10 of non-conformities

3. The experience of Bureau Veritas Certification

Table of content

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Major steps

Selection of Certification Body

Optional pre-audit

Scheduling the stage 1 certification audit

Stage 1 on-site audit

Scheduling the stage 2 certification audit

Stage 2 audit on-site

Closing of non-conformities

Certification FSSC web-site update

Failure

Failure

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1. Selection of Certification Body

1. Recommendation by retailers or manufacturers

2. Possibility of combined audits (ISO or other GFSI standards …)

3. Local auditor

4. Availability / Price

5. Ensure reliability of data provided to CB: employee count, products manufactured…

2. Send required documentation to the auditor

1. Organization chart

2. HACCP study (at least the list of CCP)

3. Flow diagram

4. Example of end products specifications

5. Any other useful information (schedules, access map, hotel…)

Before the audit

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3. Receiving the audit agenda

1. Review of the agenda

2. In case of availability / production schedule issue, ask for an update

3. Internal communication of the final agenda

4. Preparation of required documents (if hard copy)

1. Food safety policy, organization chart, last management review minutes, summary of customer complaints…

2. HACCP study, flow diagram, site map

3. Last recall exercises and traceability tests

4. Pest control documentation (contract, visit reports, bait map..)

5. Internal audit reports and procedure

Before the audit

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1. Opening meeting

1. Invite the management team + site manager

2. Validate the certification scope

3. Confirm the audit agenda

2. Documentation review and staff interviews

1. Escort the auditor everywhere

2. Help auditees but avoid to answer for them

3. If the agenda has changed, take appropriate measures

4. If potential non-conformity, well validate it with the auditor

5. Ask a quick debriefing of the day (optional)

6. Ask a quick debriefing of the audit before the closing meeting and, in case of non-conformity, agree with the auditor on the evidence of corrective actions to provide in the future (recommended)

During the audit

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During the Audit

Typical Audit Agenda

Opening Meeting

Management, HACCP study, Client Requirements

Production & Maintenance

Laboratory

Administrative Activities

QA: Internal Audits, CAs

Time for Auditors/Paperwork

Closing Meeting

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3. Closing meeting

1. Invite the management team + site manager

2. Ensure that non-conformities are well understood

3. Do not start internal discussion on corrective actions to be taken

4. Validate following steps with the auditor

During the audit

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1. Closing of non-conformities

1. Validate corrective actions + delays in intern

2. Send to the audit leader action plan + evidences (pictures, documents…) on time

3. Ensure team leader has well received evidences and is OK with it

2. The certificate

1. Ensure the good receipt of the certificate

2. Verify that the company is well listed on the FSSC database

3. Celebrate the event… and prepare the next audit!

After the audit

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1. Process flow diagram

• Outdated

• Not enough detailed (recycling, wastes, outsourcing, rework…)

• On-site verification not carried out every year or not recorded

2. Hazard identification

• Frequency and severity forgotten

• Chemical dangers forgotten

Top 10 of non-conformities: 1 HACCP

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1. Unsealed doors against pest

2. Standing water on the ground

3. Window & lighting unprotected against breakage

4. Traces of condensation

5. Dirty air filters

6. Walls not washable

Top 10 of non-conformities: 2 Facilities

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1. Bait / traps map outdated

2. Missing records (products used, targets…)

Top 10 of non-conformities: 3 Pest control

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1. Missing cleaning procedure (concentration, time of contact, temperature, equipment, frequency…)

2. Dirty facilities and equipment

3. Cleaning of cleaning equipment

Top 10 of non-conformities: 4 Cleaning & Hygiene

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1. Lack of measurable Food safety objectives

2. Objectives not followed

3. Objectives not reviewed

Top 10 of non-conformities: 5 Management commitment

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1. Lack of certificate for food use

2. No clearance after repair

3. Temporary repairs jeopardizing food safety

Top 10 des non-conformities: 6 Maintenance

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1. Dirty lockers

2. Dirty cafeteria and vending machines

Top 10 of non-conformities: 7 Personnel facilities

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1. Insufficient internal audits (scope, frequency…)

2. Lack of efficient follow up for non-conformities raised after internal audits

3. Outdated internal audit schedule

Top 10 of non-conformities: 8 Internal Audits

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1. Incomplete register of glass and similar materials

2. Inefficient glass inspections (broken glass, cracked hard plastic...)

Top 10 of non-conformities: 9 Glass and others…

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1. Incomplete traceability system (packaging, additives…)

2. Loss of traceability due to rework

Top 10 of non-conformities : 10 Traceability

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Globally accredited by UKAS and performing FSSC audits since the beginning

Chaired the ISO Committee issuing ISO 22000

More than 600 FSSC clients worldwide including China, Japan, Malaysia, Korea, Indonesia, Philippines, Singapore, Taiwan, Thailand & Vietnam.

Large Food corporations are trusting us for their FSSC certification needs: Air Liquide, Arla Foods, Chr Hansen, Coca-Cola, Danone, Friesland Campina, Ingredion, Kerry, Nestlé, Novozymes, Rexam, Roquette, Unilever, Yoplait…

More than 160 auditors worldwide including Indonesia, Japan, Korea, Singapore, Taiwan, Thailand &Vietnam

Possibility of combining audits with additional standards (GFSI or ISO)

Experience of Bureau Veritas Certification

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Large geographical presence Breakdown of turnover

Pacific Asia 28 %

Middle East Africa 23%

Americas 23 %

Marine 8 %

Inspection & Vérification Service

12 % Certification 9 %

Industry 23 %

Government Services & International Trade

7 %

Consumer Products 11 %

Construction 12 %

Diversify Business Breakdown of turnover

Commodities 18 %

Bureau Veritas in brief: € 3,9 Billion revenue

Europe 23%

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Patrick Bèle: patrick.bele@bureauveritas.com / +33 6 77 59 79 31

http://www.bureauveritas.com/certification

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