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Flexible Transport Services (FTS)- from dawn till dusk. Giorgio Fiorillo SRM - Reti e Mobilità Srl BOLOGNA (IT)

Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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Page 1: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

Flexible Transport Services (FTS)-

from dawn till dusk.

Giorgio Fiorillo

SRM - Reti e Mobilità Srl BOLOGNA (IT)

Page 2: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

SRM is the Public Transport

Authority in The Metropolitan area

of Bologna. It is a public owned

company that works on behalf of

the local government (the

Municipality and the Metropolitan

City of Bologna).

SRM buys the service, signs the

contract and controls the correct

performing of it.

Page 3: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

• 56 municipalities;

• 1.000.000 inhabitants;

• 2,5 millions movements/day;

• 21% modal share - TPL in Metropolita Area;

• 35% modal share - TPL in Bologna;

Page 4: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Bologna public transport system:

2008

- 8 operators;

- 37,1 M km =

18,6M city urb. service+18,5M extra-urb;

- 81 M Euro;

- 107,7M passengers;

- 45M Euro fare income;

- 0,75 €/pax

- 22.000 annual ticket holders;

- 1.500 drivers;

- 1.000 buses;

- ~ 200 service lines.

2014

- 1 operator;

- 35 M km =

18,2M city urb. service+16,8M extra-urb;

- 83 M Euro;

- 123,3M passengers;

- 62M Euro fare income;

- 0,67 €/pax

- 71.000 annual ticket holders;

- 1.480 drivers;

- 970 buses;

- ~ 200 service lines.

Page 5: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

In the 2008 the

Municipality

asked us to start

a new service in

a small and low

dencity area to

connect, all day

long (6am-9pm),

the area to the

regular public

transport

service, with low

fare.

The request of the Municipality:

Page 6: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Scheme of costs for traditional public transport.

Traditional bus Massive transport

Ma

xca

pa

city

cost

s

passenger

The operator proposed a traditional bus service with fixed

timetable for few people (not more than 50 pax per day). But it

was too expensive so we had to find a different solution.

Page 7: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Three European projects have contributed to

the activation of the new service

development of a software platform for

bookings, made available by the agency (;

Implementation of the service as pilot of the

project;

assessment of communication and

incentive systems;

European Projects: an help to start.

Page 8: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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We faced some question:

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

•What kind of public transport does exist?

•What is the Legal Framework?

•What must we consider to start a FTS?

•What we pay?

•How much?

Page 9: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

individual Collective use

public

acsess

Private veicols

taxi

Hire With driverstraditional

scheduled services

train

School-bus

Bus rental

FTS

Rental agreements

Collective Taxi

Car sharing

Car pooling

Shared private bus

Shared school-busServices for special

groups (disabled,

elderly, ...)

USE

What kind of public transport does exist?

Page 10: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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What is the Legal Framework?(1)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Legal Framework! European, National, Regional + provincial and local rules

Page 11: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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What is the Legal Framework?(2)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

We chose the rules we wanted to follow to start the service.

Regular

Commercial

scheduled services

TaxiHire with

driverRental Bus

AS’sMS’s

Particular methods of fulfilment

Hire with driver as Taxis.Taxi for collective use.

Taxi with special agreements.

Particular methods of fulfilment.

Flexible routes, time schedules and stops.

Subjects L. 21/92 and L.D. 395/00.

Direct tendering.Use of M1 vehicles.

Personal use.

Page 12: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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What must we consider to start a FTS? (1)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Public grants.

They can be funded to operator or to passenger (through

reduced fares) or not (if we arrive to FTS with taxi rules we

cannot fund operator but we can fund passenger).

The operator’s requirements, vehicles that can be used.

Taxi (~4 pax), Hire with drivers (~8-30 pax), PT (~50-100 pax).

PT operator can use also cars, but taxi driver can use only car.

Awarding methods.

direct/”in house”, tender, extention of actual service contract.

Page 13: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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What must we consider to start a FTS?(2)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Fares

Integrated with other services (traditional PT, train, parking,

etc..); higher than regular fares; net-cost, gross-cost.

Fulfilment methods, service accessibility (kind of users).

Universal access even if for specific categories. Not listed users.

Routes (on demand, flexible), stops (many-to-many, few-to-

many, …), timetable (on demand, flexible), software. , …

Relationship with passengers.

Travel rules, service effectivness: waiting time, maximum travel

time , etc., to wich link costs and grants, software.

Page 14: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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What we pay?

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

•fixed subsidy?

• variable depending on Kms done?

• variable depending on Hours and kms?

• variable depending on Passengers?

Authorities’ goal is to bring more passenger as possible!

Operators goal is to keep costs the lowest they can and have more

profits they can!

If we pay fixed subsidy, we risk paying too much if there are no passengers;

If we pay for km the operator is not incentivate to optimize the path length!

and you need to know exatly the kms run (the historical way);

Paying for hours and km is the nearest to costs trend;

Paying for passengers is ideal . Furthermore passengers are easy to

control because they buy a ticket and appears in the bilance of the operator.

We decided to give a fixed rate + a variable rate for passengers till a

maximum cap.

Page 15: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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How much we pay? (1)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

FTSs can be divided into two operating models

(a) Bus and driver

are always available

(b) Bus and driver

on-demand

Page 16: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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How much we pay? (2)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

N° of passengers

Traditional bus service

Ca

pa

cità

ma

ssim

a

FTS model (a) FTS tipe (b- taxi)

Cost

s

Page 17: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Page 18: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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We launched the tender

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

TAXI HIRE with drive PT operator

Page 19: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Software

available!

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The fare integration!

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

Page 21: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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Payment system.

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

authorityoperator

ticketpassenger

ticket

Fixed subsidy

Page 22: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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We awarded the service!colBUS – first version 1 (2009)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

- Model (a)

- One 8-seats car

- the served are is part of a

quarter of Bologna

- Trip requests through a

call-centre

- 57 bus stops

-11 pax /day

- 27 €/pax

data collected during the first experimental year:

- quite all bus stops are equally used;

- passengers are distributed through the whole service time;

- the number of passengers is very low: 11 passengers/day;

- bus is “on the road” for only 20% of its service time;

Consequently the driver is paid also for his not-working time. A lot of

economic resources are wasted.

Page 23: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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Communication campaign:

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

20 trips more per week

after the campaign!

Page 24: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

After one year we understood to be in a different area and

the passenger were really few.

Ca

paci

tà m

ass

ima

N° of passengers

Traditional bus service FTS model (a) FTS tipe (b- taxi)

Cost

s

Page 25: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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colBUS – second version (2010)

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

- Model (b)

- 70 4-seats cars

- the same served

area

- the same trip

request procedure

- the same bus

stops

- 11 pax /day

- 11 €/pax

After two year we quit the service because it was

too expensive!

In agreement with the Operator, we switched from model (a) to model (b).

Page 26: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

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Conclusion!

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo

- There is not a good solution for all cases!

- The same case could have diffrent solution!

- With FTS you can save money, but the costs per passenger

are high!

- Comunication is very important!

- With FTS you could have more data?

- The FTS are the first service to be quit in case of necessity!

Page 27: Flexible Transport Services (FTS)- from dawn till dusk....2015/07/01  · FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo - Model (a)-One 8-seats car - the served are

Thank you!

Giorgio Fiorillo

SRM- Reti e Mobilità srl

Via Calzoni 1/3 - 40128 Bologna (IT)

[email protected]

http://www.civitas.eu

FTS Bologna • 01.07.2015 • Barcelona • Giorgio Fiorillo