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FIS Digital One Delivering an Intelligent Omnichannel Banking Experience Better Engage and Serve Customers Across all Channels Account Open · Consumer · Mobile · Banker · Teller · Kiosk · Call Center

FIS Digital One...DIGITAL ONE CONSUMER AND MOBILE A highly configurable, customer-facing application that enables intuitive self-service banking online or via a mobile device. DIGITAL

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  • FIS Digital OneDelivering an Intelligent Omnichannel Banking ExperienceBetter Engage and Serve Customers Across all ChannelsAccount Open · Consumer · Mobile · Banker · Teller · Kiosk · Call Center

  • FIS DIGITAL ONE OVERVIEW | 2

    Meet Your Customers Where They Are

    Today’s consumers expect a seamless, simple digital experience — the “Amazon effect”—

    and those expectations now extend to banking. However, for many banks and financial

    institutions, keeping pace with new banking channels and technologies has meant cobbling

    together disparate applications, resulting in a fractured and inconsistent user experience.

    FIS Digital OneTM encompasses several integrated banking modules that deliver a truly omni-

    channel banking experience for both your customers and your employees, with a unified user

    experience and real-time access to customer, account and transactional data across all banking

    channels.

    Make Service Your Differentiator

    BUILT ON A SINGLE PLATFORM ‒ FIS DIGITAL UNITED

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    DIGITAL ONE CONSUMER FOR CONSUMER-FACING TOUCHPOINTS

    Attract, retain, and grow happy customers with a digital application that spans online and mobile

    DIGITAL ONE BANKER FOR BANKER-ASSISTED TOUCHPOINTS

    Enterprise application, for sales, service, origination, and monetary transactions

    DIGITAL UNITED

    Online Mobile

    Tablet Chatbot

    BranchCall

    Center

    Mobile Banker Kiosk

    Common features and user experiences

    Shared data and processes

  • A Modular Solution for Flexibility and Agility

    Digital One is composed of several “plug and play” modules that allow for financial institutions

    to modernize their user experience at their pace in steps or altogether with a full deployment.

    The solution suite consists of:

    The Digital One API cohesively empowers these feature-rich modules to make integration

    and deployment efficient and manageable for any sized institution. Now, you can quickly

    customize and deliver a consistent user experience and feature set in any banking channel.

    Best of all, it empowers your customers with true self-service, from account origination to

    maintenance, and supports assisted transactions with consistent data, process and

    business rules.

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    F IS DIGITAL ONE OVERVIEW | 3

    DIGITAL ONE ACCOUNT OPENCustomers can open new accounts in minutes via any channel, including online, mobile, branch, kiosk or call center.

    DIGITAL ONE CONSUMER AND MOBILEA highly configurable, customer-facing application that enables intuitive self-service banking online or via a mobile device.

    DIGITAL ONE BUSINESSDigital business banking with information reporting and money movement, fraud and risk management tools, and integration to treasury management services.

    DIGITAL ONE BANKERA feature-rich application that allows associates to perform all sales, service, account origination and monetary transaction processing on a tablet or traditional desktop.

    DIGITAL ONE TELLERAn interactive and comprehensive solution for monetary transaction processing, cash management and reporting.

    DIGITAL ONE KIOSKAn in-lobby terminal solution that runs on the branch network (not the ATM network) to provide self-service, sales support and monetary transaction processing.

  • Your Customers Want and Expect an Amazing Banking Experience. Now, You Can Give It to Them.

    WHAT’S DIFFERENT ABOUT DIGITAL ONE?

    » Common business features support multiple channels and device platforms in a consistent and efficient manner

    » A microservice architecture supports faster deployment of components and features that can be updated independently

    » Device management that uses standard frameworks for accessing readers, printers, cash recyclers, etc.

    » Transaction management to maintain the state and data of long-running or cross-channel processes

    » An enterprise adapter framework to access core systems of record or ancillary providers using standard protocols and message formats

    Let’s Get to Work

    ARE READY TO MODERNIZE YOUR BANKING EXPERIENCE?

    To learn more about how FIS Digital One and its modular solutions can help you do it quickly

    and efficiently, call 800.822.6758 or email [email protected]

    FIS DIGITAL ONE OVERVIEW | 4

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