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First, back to the basics First, back to the basics – then on to Zero– then on to Zero
Bill ArnoldGM Upstream HSE
2
BackgroundBackground
UK S North Sea TRR per 200,000 Work Hrs
0.0
1.0
2.0
3.0
4.0
5.0
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
• 38 offshore platforms• 11 subsea developments• Three manned complexes• Onshore gas terminal• 1600 kms of pipelines• 9 compression trains• 23 turbo prime movers• 600 people
Safety learned through personal experiences with safety leaders
• 71 offshore platforms• Two manned complexes• Onshore supply base• Self-sustained business facility• Offshore oil storage• Multi-cultural workforce• Seven languages• 1200 people
Dubai TRR PER 200,000 Work Hours
0.37
0.26
0.13
0 0 0
0.69
0.51
0.78
0.46
0
0.13
0.17
0.44
0
0.2
0.4
0.6
0.8
1
2001 2002 2003 2004 2005 2006 2007
EMPLOYEE TRR
CONTRACTOR TRR
3
Back to the BasicsBack to the Basics
• Safety is not rocket science • Make safety personal• Start by getting the basics right
– Management commitment
– Strong safety leadership
– Effective communication
– Engaged workforce
– Enabling systems
– Hold people accountable
– Maintain process safety focus
• Reward and celebrate success
Safety is more than just a priority – it is a core value
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Safety is a JourneySafety is a Journey
• Safety culture step-change stages1. Openly commit to the journey
2. Continuous improvement
3. Zero incident culture• Safety is a value• Target zero
Early on – think of it as a marathon, not a sprint
TRIR per 200,000 hours worked
0.0
1.0
2.0
3.0
4.0
5.0
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
11
22
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“Perfection is not attainable, but if we chase perfection, we can catch excellence.”
Quote by: Vince Lombardi
• In safety, perfection (zero) is attainable
• As we strive for perfection, we’ll at least achieve excellence
• The goal is zero
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Get the Priorities RightGet the Priorities Right
A safe operation will achieve excellence
• Clearly articulate your expectations– Safety comes before profits
• Leadership must demonstrate their commitment
• Take your message to the shop floor• Empower the workforce to intervene in
unsafe situations– Condition of employment
– Without repercussions
6
Top Down – Bottom UPTop Down – Bottom UP
You will revel in the workforce’s energy for safety
• Safety must start at the top– Unwavering management commitment
• Enroll and engage your workforce• Acknowledge and reward good safety
behaviors• Don’t push programs down – instead,
allow a “Bottom Up” approach • The workforce will take ownership• They will exceed your expectations
7
Push Down the “A” in SafetyPush Down the “A” in Safety
Everyone is accountable for their own actions
• People must be held accountable for safety– Clearly communicate who is
accountable - provide support, but hold them accountable
• Governance through auditable management system standards
• The Safety Triangle• Listen to your “internal risk
register” • If you see it, you own it!
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CommunicationCommunication
Effective two-way communication is paramount to a healthy safety culture
• Communication is the vehicle that navigates the workforce throughout your journey
• Workforce is listening to every word• Make safety first on your agenda• Interject safety into all areas of your
business reviews• Build a communication strategy and vary
the forms of communication– Town halls– Videos– Letters– Emails– Newsletters
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Safety In NumbersSafety In Numbers
A step-change in performance is hiding in the data
• You must delve into the numbers• Trend historical statistical data to help
predict exposure• Focus safety training and awareness to
correct trends– Winter : slips on ice
– Summer : heat exhaustion
– Fall : driving accidents
• To sustain improvement, shift focus to leading indicator metrics
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Short Visible MilestonesShort Visible Milestones
Keep people talking about the next milestone
• Targets are just within reach• The leadership team sets the
milestones• Focus on high exposure
areas • Milestones should be visible
to the entire workforce• Motivates the workforce• Celebrate each success –
then re-focus on the next one
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Get VisualGet Visual
Play on the emotional repercussions of not working safely
• Visual reminders are key to eliminating incidents from routine tasks
• Place the posters in areas where routine tasks take place
• Stimulate minds before performing the task
• Keep the posters fresh• Allow the workforce to
create their own posters
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Badgeless WorkforceBadgeless Workforce
• Contractor safety is always a key focus area– Contractors are at highest risk– Unfamiliar work environment– Potential for the “can do – must do”
attitude
• Safety is equal to contractors and employees alike
• Contractors must feel just as empowered to stop unsafe acts
• They must feel they are part of the team – “One Team”
• Green hat policy
“Alone we can do so little; together we can do so much.”
Quote by: Helen Keller
“A successful team is a group of many hands, but of one mind.”
Quote by: Bill Bethel
Injuries don’t just change statistics; they change lives
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Have Fun but Expect the UnexpectedHave Fun but Expect the Unexpected
Keep an eye on those routine tasks – complacency is lurking
• Make safety fun – challenge the workforce
• Keep safety fresh – think outside the box for new ideas
• Must keep up your guard • Build solid systems and governances to
protect against incidents• We are creatures of habit – find a way to
sustain the focus and it will become second nature
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Process SafetyProcess Safety
Containment is the nature of our business
• Leadership must not lose sight of process safety
• Eliminating personal injuries is of utmost importance, however, preventing process safety incidents is imperative
• Process safety is the elimination of losses of containment that have the potential to become a catastrophic incident
• Process safety is managed through sound standards, systems, processes and controls
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CelebrateCelebrate SuccessSuccess
You need to keep your most important asset motivated
• Take time to celebrate your success– Be prompt and appropriate
• Safety is hard work, you need to provide encouragement along the way
• Gives the workforce a chance to reflect on their accomplishments
• Celebrations take on all forms:– A simple “well done” to large celebrations
• Include everyone in the celebration – safety is all-inclusive
• Safety is all about people – reward your best assets
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In ClosingIn Closing
There are no secrets in safety – so steal shamelessly
• There are no secrets when it comes to safety• We as an industry need to openly share safety
best practices • Shame on us if we are withholding a good idea
that could have prevented a fatality• Nothing new – just the basics
– Create and fuel the passion for safety– Provide unwavering support – Demonstrate your commitment– Communicate effectively – Get the workforce engaged– Hold people accountable– Ensure effective enabling systems– Retain focus on Process Safety exposure
• Start planning the big celebration
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