Final MIS - Next

8/7/2019 Final MIS - Next

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Handheld department

( Mobiles and MP3 players )

of an Electronic store

Company: NEXT Retail India Ltd

Location: Borivali West, Mumbai

Submitted By :

Calvin Mendes - 71 ([email protected])

Melita DSilva - 87 ([email protected])

Savio DSilva 105 ([email protected])

Wendy DSouza 119 ([email protected])

Yvette Ferrao 121 ([email protected])

MMS-1 (2010-2012)

Sub mitted to: Prof. Vas u dha Rao


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INDEX

S .no Contents Page n u m b er1 Company Profile Of N ext Retail I ndia 32 D raft 1 5

2.1 Project I ntrod u ction2.2 Process D escription

2.3 The Process Flow-Chart3 D raft 2 8

3.1 Ta b les ( S creen-shots)3.2 Mapping Relationships ( S creen-shots)3.3 Forms ( S creen-shots)3.4 Reports ( S creen-shots)

4 References 18


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COMPA NY PROF I L E OF NEX T R E TA I L INDI A

NEX T Retail I ndia Ltd. is I ndias largest electronic Retail Chain. Incorporated in 2003.Next is one of the emerging giants in organized retailing of consumer electronics, homeappliance, IT, imaging, accessories and small home appliances. It has been formed to tap theimmense potential promised by the retail industry.NEXT is a multi-brand multi-product showroom and stocks an entire range of consumer durables right from Air-conditioners, LCD and Plasma TVs, Home Theater systems, WashingMachines, refrigerators, microwaves to small home appliances. NEXT retails some of themost popular brands such as LG, Samsung, Sony, Electrolux, Kelvinator, Whirlpool, Onida,Philips, Kenstar, Videocon, Sansui, including its own brand under its stable. NEXT alsostocks Xbox of Microsoft, computers & laptops of Acer, HCL, Lenova, HP.

The company is independently managed by the board of Directors currently operating over 600 showrooms across 25 states with a presence in 300 cities & towns spanning metros andlarge towns under the brand name of NEX T.

NEXT Retail India Limited has tied up with all the leading brands of national andinternational repute which are showcased under one roof and would combine the best inquality, service, convenience and price. We have already launched our showrooms all acrossthe country and are rapidly expanding our network in all regions and major states in thecountry.

N ext aims at changing the way an Indian consumer shops for electronics and plans to build achain of over 1,000 showrooms throughout the country with an estimated annual turnover of Rs. 3,000 crore in the next three years. NEXT has more than doubled its last year's turnover in the current financial year. Plans ahead are more ambitious with a targeted turnover of 2500Crs for next year with 900 plus showrooms.

NEXT has opened up a world of choices for shopping enthusiasts (including homemakers),across all demographic and psychographic segments.

Mint Pitch Synovate India Retail Brands Survey 2007* rated NEXT as all I ndia N o. 1 incons u mer satisfaction in the cons u mer d u ra b les category.

In the Consumer Survey NEXT scored 1345 on satisfaction index which is way ahead of itsclosest competitor (with an index of 482). The Survey finding is an endorsement of NEXT

leading the organized consumer durable retail sector and the destination point for consumers.NEXT Retail has won two prestigious awards this year. That's the "Franchisor of the Y earand "Best in Category - Retail Val u e" at the Franchise 2010 event organized recently.As a part of our Corporate Social Responbility (CSR) efforts, we have tied up with a NGOcalled Wockhardt Foundation. We are making contributions towards this NGO, so that fundscan be used for for providing free treatment for cataract patients across the country.

The vision of NEXT is to be the number one in the retail field in our category and to becomea globally recognized company through innovation, passion through quality, freedom through


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empowerment and cost through volumes. We should imbibe a world class system to bring indelight to all our associates and the society at large.

The mission of our enterprise is to create unique customer satisfaction through innovation,quality, productivity, human resource development, continuously striving for excellence withpride in our values and confidence in our approach.

NEXT believes in

Sell the right.......................ITEMAt the right.........................PRICEIn the right ........................PLACEAt the right .........................TIMEIn the right..........................QUANTITYWith the right ........................SERVICE

Place visited b y the gro u p:

N ext - Borivali Shop 1 & 2 Adeshwar, Mandapeshwar Road.,Next to Gokul hotel, Borivali(West) Mumbai - 400 092


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D RAFT 1

(SUBMITTED ON FEBRUARY 14, 2011)

Project I ntrod u ction

We will be speaking about the different processes in an electronic store i.e Next by which the

goods i.e the mobile phones are procured to when the are sold.

Process D escription

The flow structure of the process used to procure or deliver a product or service impacts

facility layout, resources, technology decisions, and work methods. The process architecture

may be an important component in the firm's strategy for building a competitive advantage.

Process 1: To Proc u re the goods:

Place an order : As per the stores requirement an order is placed with its regional

warehouse. Mumbai is divided into different regions and each region is assigned a warehouse

and a regional stores manager. The regional stores manager is in charge of inspecting the

goods available and required in the stores in his territory. Based on his findings, he places a

purchase Order with the Head office and procures the goods from different vendors. Theregional warehouse for the retail store of Next in Borivli is at Goregaon.

The store doesnt have to deal with the Head Office at all. All its procurements are done

through the regional warehouse only.


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Approval of the order: The regional warehouse notes/ inspects the order and as per its

availability, approves of it. If the order is not readily available, another order is placed with

the regional warehouse and in the mean while, the stores manager orders the goods from the

head office. However, if the order is readily available, it is then delivered to the concerned

retail stores within two days.

Once the order is received in the stores, an entry is made in the stores ledger and the goods

are kept for display as per the requirements.

If there are any goods that were ordered as per the customers desire, the concerned customer

is called about the availability of the same so that he may come and purchase it from the

stores. The goods are then sold to the customer on prompt payment from his side.

Process 2: S ales

Most of their sales takes place because of customer walk-ins itself.

C u stomer Contact : The customers generally walk in the store to choose and select the

mobile of their choice. They are provided with a wide range of mobile phones of different

brands and different models of each brand to select from. For their easy selection, the sales

agent also guides them by providing various product related information. Based on all the

information he receives, the customer either decides to buy or not to buy the product.

Once the c u stomer has made his selection :

If the piece is readily available the person in charge will directly prepare a receipt for

the same and sell it to the customer on prompt payment from his side.

If the piece is not immediately available at hand, the sales person in charge collects

the contact details of the customer and makes an entry for placing the order for the

same with the regional warehouse. Once the goods are procured, the concerned

customer is informed about the same so that he can visit the retail stores and collect

the product.


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D RAFT 2

(SUBMITTED ON MARCH 7, 2011)

The second draft consisted of creating a Database on MS Access for the NEXT Retail Store.

It consisted of

1. Database Design2. Table Designing3. Form Designing4. Mapping Relationships5. 20-30 records6. Reports

The screen-shots of the above mentioned details are given below.


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TABL E S

Order ta b le:


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S tock Ta b le:


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D elivery Ta b le:


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Mapping Relationships:


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FORM S

Order Forms:

S tock Form:


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D elivery Form:


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R E PORT S

Order Report:


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S tock Report:


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D elivery Report:


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R E F E R EN C E S :

y The Manager at N ext Retail, Borivali (West)

y www.next.in

Documents

Final MIS - Next