FACULTY OF ARTS, HUMANITIES AND SOCIAL … › about › Leadership-and-structure › ...and Recruitment, and the Faculty General Office. MICHAEL ALCORN Dean of Internationalisation

F A C U L T Y O F A R T S, H U M A N I T I E S A N D

S O C I A L S C I E N C E S

AHSS FACULTY OFFICE

STAFF PROFILES

J U N E 2 0 2 0

WELCOME TO COLLEAGUES IN THE AHSS FACULTY OFFICE

PVC and Deans’ Office

Led by PVC, Adrienne Scullion with four Deans, Director of Operations and Faculty Manager.

Faculty General Office (see Appendix 1)

Led by Faculty Manager, Claire Gilchrist with 18 professional services staff.

Finance

Led by Rosin Brooks who is covering Laura Lagan’s maternity leave. Roisin has three professional

services staff.

People and Culture

Led by Ruth McCullough with two professional services staff. Joanne McClelland is also dedicated to

AHSS and is part of the central People and Culture Resourcing Team.

Student Recruitment Hub (see Appendix 2)

Led by Clare Greenwood with ten professional services staff.

North America Team

Led by Lynsey Noble who is covering Anya O’Connor’s maternity leave. Based within the AHSS Office

and jointly managed by the Faculty and the International Office

______________________________

Communications

Includes Zara McBrearty from Marketing and Communications who is the AHSS facing Communications

Officer.

Research

Includes four colleagues from Research and Enterprise who work on AHSS facing research.

______________________________

Faculty Leadership Team (see Appendix 3)

PVC

Four Deans

Five Heads of School

Three Directors of Institutes

Five Directors of Education

Five Directors of Graduate Studies

Five Directors of Internationalisation

Five Directors of Research

Director of Operations

Five School Managers

Faculty Manager

Finance Business Partner

HR Business Partner

Student Recruitment Hub Business Partner

AHSS FACULTY OFFICE

PVC AND DEANS’ OFFICE

ADRIENNE SCULLION Faculty Pro-Vice-Chancellor

[email protected] 028 9097 5347

• As a member of the University Executive Board, provides senior strategic leadership role across the University and, in particular, leadership of the Faculty of AHSS

• Leadership of the Faculty Executive Board, responsible for planning and prioritising the key activities of the Faculty, demonstrably shaping and supporting the University-wide strategic priorities

• Responsible for the £40m budget in delivering against the University and Faculty’s strategic goals

• Line management for four Deans, five Heads of School and four Directors.

HELEN HART Director of Operations


• Provides leadership for, and management of, all administrative and specialist support services within the Faculty and contributes strategic advice to the PVC and Deans and to the Faculty's Senior Leadership Team and other Faculty bodies. Supports the PVC in planning and delivering the Faculty’s strategic plan and associated targets and the effective management and utilisation of the Faculty’s £40m budget

• Chairs the Faculty Operations Board which includes the five Faculty School Managers, the business partners for Finance, People and Culture, Marketing and Recruitment, and the Faculty General Office.

MICHAEL ALCORN Dean of Internationalisation


• Working with the Directors of Internationalisation in AHSS Schools to deliver the Faculty’s internationalisation strategy

• Chairing the Faculty Internationalisation Committee • Identifying and Developing International Partnerships, exchanges and Global

Opportunities for students • Representing the Faculty on Collaborative Provision Group and University-wide

Internationalisation committees • Queen’s Chair of Shenzhen Joint Foundation Partnership.

JANNETTE ELWOOD Dean of Graduate Studies

[email protected]

028 9097 3791

• Working with Directors of Graduate Studies in AHSS Schools on the development and delivery of postgraduate education in the Faculty

• Supporting and facilitating the enhancement of the postgraduate student experience across the Faculty

• Chairing the Faculty Postgraduate Education and Research Committee • Overseeing quality assurance processes for postgraduate taught and

postgraduate research programmes offered by Schools.

LEE McGOWAN Dean of Research (Interim)


• Chairs the Faculty Research Committee and works with the Directors of Research in pursuing, advancing and promoting the research strengths of the Faculty and Schools

• Seeks to facilitate and generate new research priorities • Oversees the REF process at Faculty level and is in regular with the REF and

Impact champions within Research and Enterprise • Works closely with public engagement to develop a communications strategy at

Faculty levels • Works closely with the other Deans of Research to develop cross Faculty

engagement and encourage research collaboration.

DAVID PHINNEMORE

Dean of Undergraduate Education


• Chairing the Faculty Education Committee and working with Directors of Education on the development and delivery of undergraduate education in the Faculty

• Overseeing quality assurance processes for undergraduate programmes offered by Schools

• Supporting the enhancement of the undergraduate student experience across the Faculty

• Representing the Faculty on central University bodies, including the Courses and Regulations Group.

mailto:[email protected]






FACULTY GENERAL OFFICE

Led by Claire Gilchrist (Faculty Manager) with 18 professional services staff.

CLAIRE GILCHRIST Faculty Manager


• Responsible for the overall operation of the Faculty General Office and management of all functions and staff of the general Faculty Team including support for the PVC, Deans and Director of Operations; Digital Learning; Work-Related Learning; Doctoral Training; Summer Schools; Global Mobility; Research Communications; and Information Analysis

• Strategic Support to the PVC, Director of Operations and Faculty Deans on a range of projects and initiatives including planning and strategy development

• Responsible for providing leadership on Faculty-level Estates issues • Support for Faculty Executive Board • Management of Faculty General Office Budget.

SENIOR FACULTY MANAGEMENT SUPPORT

DONAL PHILLIPS Business Development Officer (Creative Industries)

[email protected]

028 9097 1822

• Ensure initiatives are aligned to the needs of the creative industries • Add value to collaboration between academia and businesses working in the

creative sector • Identify pathways for Queen’s research to transition into commercial

environments.

PETE SPEAK Information Analyst

[email protected]

028 9097 3955

• Provides management information needs across the Faculty Office and reporting against KPIs to Faculty Executive Board

• Supports colleagues across Faculty with data analysis for Athena Swan submissions

• Additional analysis across core business systems.

DEIRDRE McCRORY Faculty Administrator

[email protected]

028 9097 5351

• Provides support to the PVC and Director of Operations with the co-ordination of strategic and operational issues

• Supports the Dean of Internationalisation especially in regards partnership agreements, inward visits and Santander Awards

• Supports the Dean of Education and Dean of Graduate Studies in sustaining and further developing a distinctive and high quality educational environment including student experience in cross School or Faculty programmes eg Joints, MLibArts

• Manages key Faculty communications and enhance profile eg via Faculty newsletter production and web.





MARIA CARRICK PVC Secretary

[email protected]

028 9097 5006

• PA to Faculty PVC • Diary management, meetings, confidential correspondence • Liaison with internal and external stakeholders • Support for Faculty Executive Board.

JANET LUNDY Director of Operations Secretary


• PA to the Director of Operations • Diary management, meetings, correspondence • Liaising with internal and external stakeholders • Support for Faculty Operations Board.

MARGUERITE QUINN PA to Faculty Manager/Faculty Support Officer

[email protected]

028 9097 3764

• PA to Faculty Manager • Diary management, meetings, confidential correspondence • Finance Processing and purchasing • Support for Public Engagements/Events.




DEANS’ SUPPORT

RUTH WALMSLEY Deans’ Administrator


• Provides administrative support to the Dean of Education and Dean of Graduate Studies in co-ordinating and implementing key aspects of the Faculty’s education and postgraduate activities

• Supports the Faculty UG Education Committee and PG Education and Research Committee as well as the Cross-Faculty and Joint Degrees and Study Abroad and International Exchanges Subgroups

• Manages all Faculty level quality assurance processes, including: Continuous Action for Programme Enhancement; proposals for new programmes; withdrawals of existing programmes; major changes to existing modules and programmes.

JENNIFER DUTTON DTP Administrator (Temporary Cover)

[email protected]

028 9097 2562

• Administers NINE and Northern Bridge Doctoral Training programmes • Assists DTP students with enquiries • Administers DfE awards competition • For Student Recruitment Hub, assists Domestic Recruitment and Events Officer,

and assists with Hub Finance and responds to Askahss queries.

CLARE CONWAY Deans’ Secretary/Faculty Support Officer


• Diary management and clerical support for the Faculty Dean of Education and Dean of Graduate Studies

• Support for Faculty Education and Postgraduate Committees; Cross-Faculty and Joint Degrees Subgroup and Study Abroad and International Exchanges Subgroup

• Faculty Dean of Education Student Bursaries: Conference Attendance, Erasmus+, International Exchange, Summer School/Short Course

• Support for Deans’ Administrator.

SHARON DUNWOODY Deans’ Secretary/Faculty Support Officer

[email protected]

028 9097 2524

• Diary management and clerical support for the Dean of Internationalisation and Dean of Research

• Support for the Northern Bridge and NINE Doctoral Training Programmes • Support for the Deans’ Administrator.

COLM HEATLEY Research Communications Officer

[email protected] 028 90971949

• Helps create, edit, produce and promote podcasts for AHSS based on research and academic expertise from across the Faculty

• Works with media outlets such as BBC, RTÉ and C4 as well as independent documentary producers to promote AHSS research with a view to having programmes commissioned. Also develops closer links with media outlets and producers and the University by holding workshops

• Works with academics across the Faculty to help develop their research into ideas and themes that could work as documentary programmes on TV, Radio and podcasts

• Works with broadsheet media across the UK and Ireland to promote AHSS’ academic expertise.






DIGITAL LEARNING

EMMA McALLISTER Digital Learning Developer

[email protected]

028 9097 5162

• Advise and support staff on the best use of digital tools and technology for teaching and research

• Develop online resources and activities for digital learning projects • Support the development of distance and blended learning programmes.

LAURA FARLING Digital Learning Developer


• Advise and support staff on the best use of digital tools and technology for teaching and research

• Develop online resources and activities for digital learning projects • Support the development of online and digital support for international students

(on campus and abroad).

WORK-RELATED LEARNING

AILEEN CARSON Development Officer - Work Related Learning


• Facilitate the development of Work Related Learning across AHSS Faculty • Enhance student experience of Work Related Learning activities • Increase student and staff awareness of Work Related Learning activities and

opportunities • Increase student engagement in Work Related Learning activities • Develop tailored Work Related Learning activities, events and opportunities for

AHSS students and staff • Develop Internationalisation of Work Related Learning • Embed Work Related Learning in all AHSS curricula/co-curricular offerings.

CATHY WILSON Development Officer - Work Related Learning


• Facilitate the development of Work Related Learning across AHSS Faculty • Enhance student experience of Work Related Learning activities • Increase student and staff awareness of Work Related Learning activities and

opportunities • Increase student engagement in Work Related Learning activities • Develop tailored Work Related Learning activities, events and opportunities for

AHSS students and staff • Develop Internationalisation of Work Related Learning • Embed Work Related Learning in all AHSS curricula/co-curricular offerings.





SHORT-TERM STUDY SUPPORT

RACHEL GAMBLE International Summer Schools Co-ordinator

[email protected]

028 9097 3283

• Management, in liaison with Schools and Institutes, of the AHSS Faculty Summer School offering, at both a strategic and operational level, to develop and grow the provision, while taking responsibility for overseeing the non-academic planning and running of the programmes

• Lead on the development of Short Term Study programmes within AHSS

CLAIRE McLOUGHLIN Global Mobility Support Officer

[email protected]

028 9097 3393

• Provides a dedicated resource to support and enhance the learning and overall experience of inbound students studying on a Study Abroad, Exchange, Erasmus or similar programmes of study, working closely with both Schools and relevant professional support units in the Directorates

• Leads on the provision of appropriate pre-entrance information, and the organisation and planning of appropriate welcome and orientation events for all students coming to the Faculty on a Study Abroad, Exchange

• Engages closely with all international partners, including those involved in Study Abroad, Exchange and similar programmes, to strengthen relationships in relation to the day to day operations

• Responds to emerging trends and identifies development projects in relation to student mobility in AHSS.



FINANCE

Led by Rosin Brooks (Finance Business Partner) who is covering Laura Lagan’s maternity leave. Roisin has three

professional services staff.

ROISIN BROOKS Finance Business Partner


• Provision of a professional financial management service for Faculties • Liaising and working closely with the Pro-Vice-Chancellor, Deans, Heads of

School, School Managers and staff throughout the Faculty and University on financial issues

• Manage the preparation of detailed pay, non-pay and equipment budgets for the Faculty

• Lead in the preparation of the Faculty’s quarterly forecasts • Manage the Faculty’s research grants process, costing applications, completing

and submitting grant applications, reviewing offers of funding and approval of awards

• Facilitate training courses on a variety of Faculty-related financial matters.

GARY McGRATH Finance Officer


• Assist in the preparation and analysis of Budgets and Forecasts • Assist in the costing and setting up of Research projects.

JOANNE McCROSSAN Assistant Finance Business Partner

[email protected]

028 9097 5368

• Provide professional financial advice in relation to Research contracts • Process awards received adhering to the University guidelines • Provide a pre-award grant support service to PI/CIs within the Faculty.

COLLEEN WHITE Finance Business Partner

[email protected]

028 9097 1511

• Preparation and maintenance of detailed budgets at Faculty, School/Institute level

• Co-ordination and preparation of Faculty quarterly estimates, providing advice to individual areas

• Reviewing monthly performance against budget/estimates • Evaluation of business cases to support new courses.





PEOPLE AND CULTURE

Led by Ruth McCullough (HR Business Partner) with two professional services staff.

RUTH McCULLOUGH HR Business Partner


• Partnering with the Faculty leadership team, including Heads of School and School Managers, advising on and contributing to action planning and operational decision making

• Developing and implementing a corresponding local People Plan, to facilitate achievement of strategic objectives and drive actions

• Collaborating with People and Culture Directorate’s Centres of Expertise to develop and implement institutional initiatives and practical solutions that achieve strategic aims. This includes providing advice on institutional activities such as Academic Progression, Staff Survey, etc

• Leading on the full range of employee relations casework including grievance, disciplinary, performance management, redundancy, and conflict resolution by identifying and supporting the implementation of effective solutions.

CLARE CARSON Associate HR Business Partner


• Work collaboratively with the HRBP to provide expert professional advice, value-added services and support to managers on all aspects of HR

• Supporting the HRBP in designing and developing local people plans, together with a high level recruitment plan, to facilitate achievement of strategic objectives, and to drive actions

• Leading proactively, when required, on the full range of employee relations casework including grievance, disciplinary, performance management, redundancy, interpersonal and conflict resolution by identifying effective solutions, escalating where appropriate to the relevant HRBP

• Analysing management information and data to identify organisational trends, provide insight on HR matters and inform decision making.

JOANNE McCLELLAND AHSS Internal Recruiter

[email protected]

028 9097 1182

• Partnering with managers and leaders to understand talent needs • Identification of short and long term resourcing challenges and solutions to

support key University partners • Develop talent acquisition strategies including talent sourcing and networking to

ensure Queen’s attracts top global talent • Advise and coach managers through end to end recruitment process • Management of candidate relationships pre and post recruitment stage to

ensure a great candidate experience.




STUDENT RECRUITMENT HUB

Led by Clare Greenwood, Business Development Manager with nine professional services staff.

CLARE GREENWOOD Business Development Manager

[email protected]

028 9097 3493

• Leading and managing the AHSS Faculty Student Recruitment Hub. The design and implementation of a global student recruitment strategy for AHSS

• Improving the Faculty profile and achieving ambitious domestic and international targets

• Utilisation of marketing budget and return on investment to maximise recruitment outcomes

• Representing the Faculty and its five Schools at numerous University committees and providing marketing and recruitment direction to each of the Faculty committees

• Supporting Faculty Deans to deliver their portfolios; working closely with the Dean of Internationalisation, Dean of Education and Dean of Graduate Studies.

INTERNATIONAL MARKETING AND COMMUNICATIONS

GEMMA O’DONNELL International Marketing and Communications Officer

[email protected]

028 9097 5385

• Planning and overseeing AHSS Faculty Student Recruitment and its Schools’ international recruitment activities in order to meet student recruitment targets

• Contributing to AHSS international conversion strategy to maximise the conversion of leads to applications and enrolments

• Liaising with and providing support to in-market Queen’s staff in various regions • Undertaking some international travel to attend fairs, meet agents etc • Working with INTO to ensure maximum student progression into the Faculty • Line management of International Recruitment Officer, QMS Recruitment and

Events Officer, and Study Abroad Recruitment Officer.

DAVE MURPHY Study Abroad Recruitment Officer

[email protected]

028 90971957

• Promoting study abroad and short term study opportunities (including summer schools) to potential international students

• Maintaining and developing relationships with universities and Study Abroad providers to increase the reach of our available programmes

• Acting as a point of contact for potential applicants • Attending in-market activities including recruitment fairs and conferences • Researching the marketplace and identifying new opportunities for AHSS

FRANCES O’ROURKE Clerical Officer


• Purchasing (including generating purchase orders) • Servicing the Study Abroad and Summer School committee • Servicing the weekly Hub team meeting • Helping to arrange meetings • Proofreading the course finder and School websites.

CATHERINE MALLON Recruitment and Events Officer

[email protected]

028 9097 3747

• Coordinating international recruitment events and managing enquiries from prospective students and their families, agents and/or careers advisers

• Organising and managing all AHSS international recruitment and conversion events on campus and online

• Managing the end-to-end enquiry process for potential international applicants • Undertaking international travel to support in-market teams, attend events and

meet agents, prospective students and Offer Holders • Managing international student call centre.

SHAUNCEY FERGUSON QMS Recruitment and Events Officer

[email protected]

028 9097 5305

• Promoting student recruitment at the Queen’s Management School (QMS) in both domestic and international markets

• Managing QMS programme updates for literature • Coordinating an annual calendar of events to meet student targets • Managing QMS platforms including website, social media and China microsite • Developing content for QMS email conversion campaigns • Nurturing relationships with QMS Partner Universities in China (includes running

the direct applicant conversion campaigns).







MAKETING AND COMMUNICATIONS

GLENN MORTON Marketing and Communications Officer

[email protected]

028 9097 5374

• Developing and delivering marketing and communications for the AHSS Faculty Student Recruitment Hub, including strategic marketing plans that create competitive advantage for AHSS

• Overseeing the recruitment activities in pursuit of domestic student recruitment targets

• Coordinating marketing materials and collaborating with Schools on unique selling points

• Working with other teams to shape content and drive a digital approach • Planning and overseeing domestic campaigns and Course Finder activity • Line management of Digital Marketing Officer, Domestic Recruitment and

Events Officer, Digital Media Assistant, and Clerical Officer.

EMMA O’HARA Domestic Recruitment and Events Officer

[email protected]

028 9097 5385

• Coordinating domestic recruitment events and managing contact with prospective students and their families, agents and/or careers advisers

• Organising and managing all AHSS domestic recruitment and conversion events on campus and online

• Managing the enquiry process for potential domestic applicants and Offer Holders

• Overseeing the Faculty’s GB Student Ambassador Programme • Organising the GB Human Rights and Peace Building Summer School • Representing AHSS at NI school visits and supporting GB activity at UCAS

Fairs etc.

VICKI BELL Secretary to Business Development Manager

[email protected]

028 9097 5242

• Providing a wide range of clerical support within the AHSS Faculty Student Recruitment Hub

• Providing day-to-day clerical support including domestic recruitment and events

• Supporting budget administration • Coordinating student payments as well as finance and purchasing processing • Assisting with student enquiries management.

MARK FENNING Digital Marketing Assistant

[email protected]

028 9097 1314

• Production of creative visual assets to support a wide range of AHSS marketing and communications activity

• Project managing video production • Filming and editing video content • Coordinating uploads to video channels used by AHSS • Creating organic content • Updating the Queen’s website and providing Course Finder support.

JANE RITCHIE Digital Marketing Officer

[email protected]

028 9097 1180

• Managing the Faculty’s digital activity across a range of platforms in the domestic and international markets:

• Overseeing paid digital advertising campaigns to drive student recruitment • Developing digital content creation for student recruitment in all markets • Coordinating recruitment email communications • Coordinating AHSS social media student ambassadors • Supporting Course finder processes.






NORTH AMERICA TEAM

Led by Lynsey Noble (Senior International Officer) who is covering Anya O’Connor’s maternity leave.

LYNSEY NOBLE Senior International Officer (covering maternity leave)

[email protected]

028 9097 1820

• Operational responsibility for delivering the University’s corporate international agenda within the USA and Canada, including development and management of sales/recruitment channels to deliver against the agreed international student recruitment targets

• Management of QUB’s North America team, both Belfast and regionally based staff members, including development of rolling plans, implementation of activity and ongoing monitoring of performance

• Working to develop new and existing relationships in the USA and Canada and support with the ongoing management of these partnerships

• Support QUB Faculties and Schools in the consideration of institutional collaborations in the USA and Canada with particular attention to articulation arrangements contributing to the achievement of recruitment targets

• Planning and delivering appropriate promotional material and marketing activity to support UG, PGT and PGR level recruitment in countries within the prescribed geographical area including market-specific marketing collateral, country management and performance monitoring of agents and partners, attendance at exhibitions and providing advice to international students

PETER BRIMSTONE International Officer


• Responsible for student recruitment from the US and Canada, for all full degree study levels

• Main point of contact for enquiries from potential applicants and applicants from the US and Canada.

CLAIRE CASTLES USA Partnerships Officer

[email protected]

028 9097 1123

• Supporting academic colleagues in the development and delivery of business and operational plans for USA Strategic Partnerships, under the University’s USA Strategy

• Ensuring efficient and effective delivery of proposed partnership interventions including inward and outward visits, showcase events, business plan proposals, education, research and profile raising initiatives

• Monitoring developments and progress against partner plans and provide ongoing administrative support for meetings and activities

• Supporting the financial administration and monitoring of USA partnership seed funding and progress against strategic objectives.




RESEARCH

The colleagues below support AHSS facing research.

LIZ FAWCETT Impact Officer

[email protected]

028 9097 3971

• Responsible for supporting you to plan for and evidence research impact through:

• The development of impact and engagement plans • Identifying different pathways to impact • Developing and identifying effective ways of collating evidence of impact • Delivering events which help you develop impact-related skills.

KEVIN FEARON Business Alliance Manager

[email protected]

028 9097 1006

• Research applications involving external partners and companies – eg Industrial Strategy Challenge Fund

• The ESRC Impact Acceleration Account • Strategic Partnership development • Queen’s Policy Engagement Initiative including Brexit Clinics and the Queen’s

Blog • ESRC Festival of Social Science and other public engagement activity such as

the Being Human Festival and Imagine Belfast.

ALICE NEESON Impact Acceleration Account Officer

[email protected]

028 9097 3046

• Coordinating the ESRC Impact Acceleration Account • Supporting with Queen’s Policy Engagement Initiative.

SARAH-JAYNE SMITH EU and International Research Manager

[email protected]

028 9097 2552

• Information, advice and support on European and International research opportunities

• Working with the Dean of Research, Dean of Internationalisation and DRs on development of EU and International research action plan for the Faculty

• Northern Ireland Contact Point for Arts Humanities Social Sciences in Europe • Development of strategic European and International Partnerships.

PETER STEPHENSON Research Development Manager

[email protected]

028 9097 3178

• Support, advice and guidance on UK research funding opportunities • Training and support for new staff, including research fellows • Research & Enterprise liaison for Faculty Research Committee and Faculty

Operations Board • Oversee Institutional Managed Bids process • Support researcher collaboration and networking across and between

Faculties.

COMMUNICATIONS

ZARA McBREARTY Faculty Facing Communications Officer AHSS

[email protected]

028 9097 3259 07795676858

• Raise the profile and reputation of the Faculty and Schools through positive local, national and international media coverage from research stories and commentary

• Facilitate and respond to media requests and identify media opportunities • Support academics and researchers with publicity on research projects • Pitch academics and researchers/manage requests for use of the TV studio/

ISND line • Support high-profile events • Co-chair the AHSS News and Content Group.







Appendix 1

AHSS FACULTY LEADERSHIP TEAM

Appendix 2

FACULTY GENERAL OFFICE ORGANISATION CHART

APPENDIX 3

STUDENT RECRUITMENT HUB ORGANISATION CHART

Documents

FACULTY OF ARTS, HUMANITIES AND SOCIAL … › about › Leadership-and-structure › ...and Recruitment, and the Faculty General Office. MICHAEL ALCORN Dean of Internationalisation