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EVERYDAY LEADERSHIP Mission Statements

EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

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Page 1: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

EVERYDAY LEADERSHIP

Mission Statements

Page 2: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

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Self-Understanding

Resiliency

Customer Orientation

Business Acumen

Project Leadership

Managing Change

Relationship Skills

Communication

Coaching/Mentoring

Actualizing Vision

What is Leadership?

Self-AlignmentSelf-Alignment

LEADERSHIP IN THE MIDDLE

IntegrationIntegration Working with othersWorking with others

Page 3: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

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1. Definitions of Creating Vision

2. Creating a Vision

3. Translating Vision into Action

4. Win-Win Solutions

5. Journaling

“The further backward you look, the further forward you can see.” – Winston Churchill

Creating Vision

Page 4: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Creating VisionWORKING WITH OTHERS: Creating and Actualizing Vision

• Create a clear and inspirational vision of the desired outcome

• Align the vision with broader organizational strategies

• Translate the vision into manageable action steps

• Communicate vision to enroll/enlist staff, sponsors and customers

• Influence and Evangelize (sales, negotiation)

• Gather appropriate input

• Understand individual motivators and decision-making styles and utilize to enroll others

• Facilitate win/win solutions 

Page 5: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Who are the…

WORLD’S GREATEST LEADERS

????

Page 6: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Purpose of a mission statement

• To outline a common set of goals and beliefs• Paints the “big picture” of why the

organization exists• Gives employees and customers a sense that

there are clear guiding principles

Page 7: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

1. Arrange a meeting

• No more than 50 employees from the organization

• Customers?

• Welcome and introduce the concept of a mission statement

Page 8: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

2. Describe the purpose of a mission statement

• To outline a common set of goals and beliefs for an organization

Page 9: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

3. Share with them some mission statements

• Particularly good

• From organizations similar to yours

Page 10: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Disney mission statement

• “We create happiness by providing the finest in entertainment for people of all ages, everywhere.”

Page 11: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Ritz-Carlton mission statement

• “We are ladies and gentlemen, serving ladies and gentlemen.”

Page 12: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

American Society for Training and Development mission

statement• “We provide leadership to individuals,

organizations, and society to achieve work-related competence, performance, and fulfillment.”

Page 13: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

4. Point out the elements of a mission statement

• What business the organization is really in

• What service it really provides• Special approach to the marketplace• Strengths of the organization• What it wants to accomplish

Page 14: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

4. Point out the elements of a mission statement (cont’)

• Often accompanied by a declaration and affirmation of core values or principles

Page 15: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

5. Point out how mission statement examples use these elements

Page 16: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Disney mission statement

• “We create happiness by providing the finest in entertainment for people of all ages, everywhere.”

NOT• “We run theme parks and make movies

and money.”

Page 17: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

6. Invite people to consider what words or concepts come

to mind• Look at the “forest” instead of the “trees”

• Think of words that pop into your head

• Jot down these words or phrases in large letters, each on a separate Post-it

Page 18: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

6. Invite people to consider what words or concepts come to mind• Look at the “forest” instead of the “trees”

• Think of words that pop into your head

• Jot down these words or phrases in large letters, each on a separate Post-it™ note

Page 19: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

7. Share these thoughts with the big group

• Shout out words and hand to a volunteer

• Attach to wall or onto a flip chyart• Keep thinking!• Think about natural categories taking

shape

Page 20: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

8. Start sorting

• Look for synonyms and put them together

• Suggest main categories or themes

• Reattach the suggested words and phrases

Page 21: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

9. Composing the actual statement

• Ask group’s permission to proceed with writing the statement

• Ask for 3-5 volunteers

• Reveal the statement at another group meeting

Page 22: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Translating the Vision Into Action

• List your “to-dos”• Rate them based on your mission:

High Alignment, Medium Alignment, Low Alignment

• Ignore the Low Alignment• Schedule the High and Medium

Alignment

Page 23: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

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Business Objective IRACISSparta will increase revenue through more business generated by strong customer referrals based on quality product delivery.

Increase Revenue

Avoid Cost

Improve Service

Goal (Audience Behavior Condition)(A) I will (B) hold a status meeting with my team (C) each week on Tuesday morning at 9:00 for 50 minutes.

Goal Setting/Performance Review

Page 24: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

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Self-Understanding

Resiliency

Customer Orientation

Business Acumen

Project Leadership

Managing Change

Relationship Skills

Communication

Coaching/Mentoring

Actualizing Vision

What is Leadership?

Self-AlignmentSelf-Alignment

LEADERSHIP IN THE MIDDLE

IntegrationIntegration Working with othersWorking with others

Page 25: EVERYDAY LEADERSHIP Mission Statements. 2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship

Evaluation QuestionsUse:A. Strongly agreeB. AgreeC. DisagreeD. Strongly disagreeE. Don’t know

1. I found the presentation of material easy to understand.2. This Advantage session increased my knowledge on the subject

presented.3. I will be able to use some of the information from this Advantage session in

the future.4. The presenter was well prepared for this Advantage session.5. This presentation should be repeated in future semesters.