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White Paper outline
An NHS that puts patients and the
public first…
…which focuses on
improving healthcare
outcomes…
…with more autonomy for
professionals, and more accountability
to patients …
…with reduced bureaucracy and improved efficiency…
…leading to an NHS that achieves healthcare outcomes that are among the best in the world
White Paper outline
An NHS that puts patients and the
public first…
…which focuses onimproving healthcare
outcomes…
…with more autonomy for professionals, and
more accountability to patients and the public…
…with reduced bureaucracy and improved efficiency…
…leading to an NHS that achieves healthcare outcomes that are among the best in the world
•Shared decision-making
•An “information revolution”
•Greater patient choice
•Public/consumer voice through HealthWatch
White Paper outline
An NHS that puts patients and the
public first…
…with more autonomy for professionals, and
more accountability to patients and the public…
…with reduced bureaucracy and improved efficiency…
…leading to an NHS that achieves healthcare outcomes that are among the best in the world
•NHS Outcomes Framework
•Backed by clinically-evidenced NICE
quality standards
•Money to follow the patient, with incentives for quality
…which focuses onimproving healthcare
outcomes…
White Paper outline
An NHS that puts patients and the
public first…
…with more autonomy for professionals, and
more accountability to patients and the public…
…with reduced bureaucracy and improved efficiency…
…leading to an NHS that achieves healthcare outcomes that are among the best in the world
•GP-led commissioning, supported by newNHS Commissioning Board
•More autonomy for providers; all providers regulated on a consistent basis
•Stronger role for local authorities, to boost local democratic legitimacy
…which focuses onimproving healthcare
outcomes…
White Paper outline
An NHS that puts patients and the
public first…
…with more autonomy for professionals, and
more accountability to patients and the public…
…with reduced bureaucracy and improved efficiency…
…leading to an NHS that achieves healthcare outcomes that are among the best in the world
•Major cut in management costs, to reinvest in front-line services
•Abolition of Strategic Health Authorities, Primary Care Trusts and some arm’s-length bodies
…which focuses onimproving healthcare
outcomes…
Before
Policy:
Implementation:
NHS
Public health Social care
Department of Health
Public health NHS Social care
After
The new system
Department of Health
Public health service
NHS Social care
NHS Commissioning
Board
Monitor (economic regulator)
Care Quality
Commission
ProvidersGP commissioning consortia
Local authorities
Policy Context
• Equity and Excellence White Paper - towards GP- led commissioning and outcomes
• The Outcomes Framework• The Public Health White Paper• Quality Innovation Productivity & Prevention
(QIPP) agenda• Mental Health Strategy – 2010• IAPT and talking therapies
GP Commissioning
What we know:• Its going to happen• No (very little) central guidance• Variable size of groups• Every practice will be involved in a consortium• 80% of NHS expenditure will be devolved for
commissioning• Consortia can use private commissioners to commission
on their own behalf• Consortia will commission mental health services
GP Commissioning
What we don’t know:• Will there be a similar governance structure for all
consortia?• What levers will there be to influence the commissioning
plans?• What role will the public and users of services have in
commissioning plans?• What role will the Local Authority have in commissioning
plans?• What role will third sector organisations have?• …..
Mental Health
• Adult services– IAPT– CMHTs– In-patient services– Specialist Teams
• Older people services• Children’s services• Forensic Services• Links to Social Services
What should MH Trusts be doing now?
Identify local GP leaders
Support the development of local networks
Encourage the clinician to clinician contact
Embark on a charm offensive
Mental Health
• Emphasis on Outcomes• Traditionally difficult to measure outcomes in mental
health• How to annoy a chief executive of a mental health trust
“How many patients did you make better in the last quarter?”
Why outcomes?
• From a commissioner perspective:– It is outcomes that matter– Don’t need to get involved with process or clinical
detail• From a provider perspective:
– Less intrusion from commissioners in day to day running of services
– Greater focus on outcome, less on process– Greater opportunity for innovation
Outcomes should…
be simple to administer,
the data underpinning the currency should be easily obtainable
not provide perverse incentives
reflect the needs of the individual (the individual receives a high quality service)
reflect the needs of the population (the currency does not discriminate against hard to reach populations)
acknowledge the range of complexity of particular disorders, from the very mild disorder, to those with much more complex and severe disorder.
include outcomes which reflect best clinical practice
include outcomes which reflect the views and experiences of the person receiving the care
ensure outcomes are not be limited to just clinical/medical outcomes but where appropriate, social, employment or vocational outcomes
17
Four Domains
• Access– Population based block payment
• Recovery/improvement– Individually based payment
• Employment/vocation– Individually based payment
• Choice and satisfaction– Individually based payment
• Balance to be determined locally
18
Access
• Population access – proportion of at risk population attending IAPT services
• Disorder specific – allows payment to reflect that all common mental health disorders are treated
• Vulnerable groups – age, sex, ethnicity, gender specific etc
• To be determined locally
19
Improvement/recovery
• Designing a tariff that is just based on recovery has problems:
A large number of patients that showed improvement (but not recovery) would not merit an outcome based payment
The quantity of care and level of training of staff to deliver improvement/recovery for somebody with a longer term more severe disorder is much greater than for somebody with a mild short lived disorder
A solely recovery based tariff would encourage the provider to concentrate on those with mild and short lived disorder, at the expense of those with more complex, and longer lasting disorders. This is a perverse incentive that any tariff should seek to avoid
20
A Tiered Approach
We propose a tiered approach to outcomes, • Built on the PHQ-9 and GAD-7• Both questionnaires are completed by all patients• Includes the ADSMs score
Improvement/Recovery
Recovery Tier 1 Tier 2 Tier 3
PHQ-9 0 – 9 10 – 14 15 – 19 20 - 27
GAD-7 0 – 7 8 – 10 11 – 15 15 - 21
Current definitions of recovery
Proposed tiers for currency use ONLY
Improvement/Recovery
Recovery Tier 1 Tier 2 Tier 3
PHQ-9 0 1 2 3
GAD-7 0 1 2 3
Recovery Tier 1 Tier 2 Tier 3
PHQ-9 0 1 2 3
GAD-7 0 1 2 3
Total 0 2 4 6
Tariff Allocation
Tariff Points
Improvement/Recovery
Change in tariff points (between first assessment and last
assessment)
Tariff units earned by provider, per patient
2 or 1 1
4 or 3 2
6 or 5 3
Employment/Vocation
• Based on change of employment or vocation status, between beginning and end of contact with services
• Includes subjective (patient reported) opinion on change in intention in relation to work/vocation
• Developed into a unit calculation
Patient Choice and Satisfaction
Yes NO
Were you given the option to choose from the range of therapies and treatment approaches offered by the service*?
Were you offered information in a way that enabled you to make an informed decision about your treatment?
Were you satisfied with the overall experience of using this service?
Were you given the opportunity to feel involved in decisions about your treatment?
Do you feel that your therapist considered and valued your background, beliefs and lifestyle
* NICE recommends only CBT for some anxiety disorders; this question applies to people with other mental health problems
Outcomes
• Based on the balance between 4 domains• Data for the 4 domains already being collected• Balance between the 4 domains decided by local
stakeholders – This is how people who use the services and the
general public get involved in commissioning
Summary
• There is lots that we don’t know – (and others don’t know as well)
• Which provides the opportunity to design in, what we think is important
• How can we influence GP commissioners?• What impact will outcome led commissioning have?