EMPLOYMENT RELATIONS

Business Studies Topic 4

NATURE OFEMPLOYMENT RELATIONS

Stakeholders in the Employment Relations Process: Employers Employees Unions Employer Associations Government Organisations

NATURE OFEMPLOYMENT RELATIONS

Managing the Employment Relations Function: Forecasting Analysis Recruitment & Selection Training Management

Line managers and specialists

KEY INFLUENCES ON EMPLOYMENT RELATIONS

Social Influences Changing work patterns Populations shifts

Legal Influences New Organisational Behavioural Influences Economic Influences

Globalisation

EFFECTIVE EMPLOYMENT RELATIONS

Role of Employment Relations To provide a link between management and the

employees in a business.

Effective employment relations is concerned with: Identifying and selecting competent employees Developing strategies to ensure effective communication

with employees Rewards Training and Development Flexible working conditions

EFFECTIVE EMPLOYMENT RELATIONS

Communications Systems Grievance Procedures Worker Participation Team Briefings Rewards Training and Development and Induction Flexible working conditions – Family Friendly Programs

EFFECTIVE EMPLOYMENT RELATIONS

Measures of Effectiveness 1. Levels of Staff Turnover 2. Absenteeism 3.Disputation 4. Quality 5. Benchmarking

Flexible working conditions – Family Friendly Programs

LEGAL FRAMEWORK OF EMPLOYMENT

The Employment Contract Common Law

Rights & Responsibilities of Employers Rights & Responsibilities of Employees

Statutes Awards Agreements

1. Employee collective agreements 2. Union collective agreements 3. Australian Workplace Agreements (AWA’s) 4. Union greenfield agreements 5. Employer greenfield agreements 6. Multiple business agreements

LEGAL FRAMEWORK OF EMPLOYMENT

Types of Employment Contracts

Casual Part-time Flexible Permanent Casual

INDUSTRIAL CONFLICT Definition of Industrial Conflict Causes of Industrial Conflict

1. Wage demands 2. Working conditions 3. Management policy 4. Political goals and social issues

INDUSTRIAL CONFLICT Perspectives on Conflict

1. The unitary view 2. The pluralist view 3. The radical perspective

INDUSTRIAL CONFLICT Types of Industrial Action

Overt 1. Strikes 2. Lockouts 3. Pickets 4. Bans 5. Work-to-rule

Covert 1.Absenteeism 2. Sabotage 3. Labour turnover 4. Exclusion

INDUSTRIAL CONFLICT Roles of Stakeholders in Resolving Disputes

Employers Employees Unions Employer associations Government

INDUSTRIAL CONFLICT Dispute Resolution Processes

Grievance Procedures Negotiation Mediation Conciliation Arbitration

INDUSTRIAL CONFLICT Costs and Benefits of Industrial Conflict

Costs Benefits

ETHICAL & LEGAL ASPECTS

Issues in the Workplace

Working Conditions Occupational Health & Safety (OH&S) Worker’s Compensation Anti-discrimination Equal Employment Opportunities (EEO) Unfair Dismissal