EMPLOYMENT RELATIONS
Business Studies Topic 4
NATURE OFEMPLOYMENT RELATIONS
Stakeholders in the Employment Relations Process: Employers Employees Unions Employer Associations Government Organisations
NATURE OFEMPLOYMENT RELATIONS
Managing the Employment Relations Function: Forecasting Analysis Recruitment & Selection Training Management
Line managers and specialists
KEY INFLUENCES ON EMPLOYMENT RELATIONS
Social Influences Changing work patterns Populations shifts
Legal Influences New Organisational Behavioural Influences Economic Influences
Globalisation
EFFECTIVE EMPLOYMENT RELATIONS
Role of Employment Relations To provide a link between management and the
employees in a business.
Effective employment relations is concerned with: Identifying and selecting competent employees Developing strategies to ensure effective communication
with employees Rewards Training and Development Flexible working conditions
EFFECTIVE EMPLOYMENT RELATIONS
Communications Systems Grievance Procedures Worker Participation Team Briefings Rewards Training and Development and Induction Flexible working conditions – Family Friendly Programs
EFFECTIVE EMPLOYMENT RELATIONS
Measures of Effectiveness 1. Levels of Staff Turnover 2. Absenteeism 3.Disputation 4. Quality 5. Benchmarking
Flexible working conditions – Family Friendly Programs
LEGAL FRAMEWORK OF EMPLOYMENT
The Employment Contract Common Law
Rights & Responsibilities of Employers Rights & Responsibilities of Employees
Statutes Awards Agreements
1. Employee collective agreements 2. Union collective agreements 3. Australian Workplace Agreements (AWA’s) 4. Union greenfield agreements 5. Employer greenfield agreements 6. Multiple business agreements
LEGAL FRAMEWORK OF EMPLOYMENT
Types of Employment Contracts
Casual Part-time Flexible Permanent Casual
INDUSTRIAL CONFLICT Definition of Industrial Conflict Causes of Industrial Conflict
1. Wage demands 2. Working conditions 3. Management policy 4. Political goals and social issues
INDUSTRIAL CONFLICT Perspectives on Conflict
1. The unitary view 2. The pluralist view 3. The radical perspective
INDUSTRIAL CONFLICT Types of Industrial Action
Overt 1. Strikes 2. Lockouts 3. Pickets 4. Bans 5. Work-to-rule
Covert 1.Absenteeism 2. Sabotage 3. Labour turnover 4. Exclusion
INDUSTRIAL CONFLICT Roles of Stakeholders in Resolving Disputes
Employers Employees Unions Employer associations Government
INDUSTRIAL CONFLICT Dispute Resolution Processes
Grievance Procedures Negotiation Mediation Conciliation Arbitration
INDUSTRIAL CONFLICT Costs and Benefits of Industrial Conflict
Costs Benefits
ETHICAL & LEGAL ASPECTS
Issues in the Workplace
Working Conditions Occupational Health & Safety (OH&S) Worker’s Compensation Anti-discrimination Equal Employment Opportunities (EEO) Unfair Dismissal