EMPLOYMENT RELATIONS

Business Studies Topic 4

NATURE OFEMPLOYMENT RELATIONS

Stakeholders in the Employment Relations Process: Employers

Employees

Unions

Employer Associations

Government Organisations

NATURE OFEMPLOYMENT RELATIONS

Managing the Employment Relations Function: Forecasting

Analysis

Recruitment & Selection

Training

Management

Line managers and specialists

KEY INFLUENCES ON EMPLOYMENT RELATIONS

Social Influences Changing work patterns

Populations shifts

Legal Influences

New Organisational Behavioural Influences

Economic Influences Globalisation

EFFECTIVE EMPLOYMENT RELATIONS

Role of Employment Relations To provide a link between management and the

employees in a business.

Effective employment relations is concerned with:

Identifying and selecting competent employees

Developing strategies to ensure effective communication with employees

Rewards

Training and Development

Flexible working conditions

EFFECTIVE EMPLOYMENT RELATIONS

Communications Systems

Grievance Procedures

Worker Participation

Team Briefings

Rewards

Training and Development and Induction

Flexible working conditions – Family Friendly Programs

EFFECTIVE EMPLOYMENT RELATIONS

Measures of Effectiveness 1. Levels of Staff Turnover

2. Absenteeism

3.Disputation

4. Quality

5. Benchmarking

Flexible working conditions – Family Friendly Programs

LEGAL FRAMEWORK OF EMPLOYMENT

The Employment Contract Common Law

Rights & Responsibilities of Employers

Rights & Responsibilities of Employees

Statutes

Awards

Agreements

1. Employee collective agreements

2. Union collective agreements

3. Australian Workplace Agreements (AWA’s)

4. Union greenfield agreements

5. Employer greenfield agreements

6. Multiple business agreements

LEGAL FRAMEWORK OF EMPLOYMENT

Types of Employment Contracts

Casual

Part-time

Flexible

Permanent

Casual

INDUSTRIAL CONFLICT

Definition of Industrial Conflict

Causes of Industrial Conflict 1. Wage demands

2. Working conditions

3. Management policy

4. Political goals and social issues

INDUSTRIAL CONFLICT

Perspectives on Conflict

1. The unitary view

2. The pluralist view

3. The radical perspective

INDUSTRIAL CONFLICT

Types of Industrial Action Overt

1. Strikes

2. Lockouts

3. Pickets

4. Bans

5. Work-to-rule

Covert

1.Absenteeism

2. Sabotage

3. Labour turnover

4. Exclusion

INDUSTRIAL CONFLICT

Roles of Stakeholders in Resolving Disputes

Employers

Employees

Unions

Employer associations

Government

INDUSTRIAL CONFLICT

Dispute Resolution Processes

Grievance Procedures

Negotiation

Mediation

Conciliation

Arbitration

INDUSTRIAL CONFLICT

Costs and Benefits of Industrial Conflict

Costs

Benefits

ETHICAL & LEGAL ASPECTS

Issues in the Workplace

Working Conditions

Occupational Health & Safety (OH&S)

Worker’s Compensation

Anti-discrimination

Equal Employment Opportunities (EEO)

Unfair Dismissal