EMPLOYABILITY SKILLS UNITstorage.googleapis.com/.../wbl_employability_skills_unit.pdfEmployability Skills Unit ~page2 Throughout the first two weeks of class, you will further your

EMPLOYABILITY

SKILLS UNIT

Employability Skills Unit ~page2

Throughout the first two weeks of class, you will further your knowledge and experiences about the stages of Employment such as Seeking, Gaining and Maintaining it. All of these are the “Essence” of making the most of your experience in the Work-Based Learning (Work Study) Program as well as to insure your grade & credit for this class. Below are the Topics that will be covered and your assignments for them. Please put this packet in your WBL class notebook and bring it daily for your Employability Skills Training. There will be graded assignments from this unit.

EMPLOYABILITY SKILLS TOPICS OF DISCUSSION: Networking

Professional Image

Application

Follow Up Call (Phone Etiquette)

Resume

Cover Letter

Interview

Thank You Letter

Resignation Letter

Payroll and Tax Forms


EMPLOYABILITY SKILLS

NETWORKING

NETWORKING ASSIGNMENT: 1. Read & Discuss the “Networking” Handout. Complete Your Networking Assignment for Homework Turn In for Grading


What Is Networking According to Merriam-Webster, one of the definitions of Network is "a usually informally interconnected group or association of persons". These associations can be personal relationships with friends, family, and others you meet in an informal gathering. They can also be business relationships you develop with vendors, customers, supervisors, subordinates, and even competitors you encounter during the course of your career. Your network is only limited by the company you keep, both on and off the job as well as in and outside of school. Don't think the only time you are networking is during a job search. You are networking when you...

visit with your peers or hanging out volunteer to assist an non-profit organization volunteer at your school or church visit with other members of your social clubs or religious groups talk with your neighbors strike up a conversation with someone else waiting for an appointment search out friends (current as well as former) on Facebook

Adults can network by… re-connecting with former colleagues on LinkedIn attending professional meetings, conferences, or conventions talking to sales persons visiting your office visit with other parents during your child's sporting or music events volunteer for "clean-up" day at the park

Remember those in Your Network can also be used as your Professional and/or Personal Job References!

Job Networking: Schmoozing Your Way to a Career According to Career Transition Study done by Drake Beam Morin, 64 percent of the almost 7500 people surveyed said they found their new jobs through networking. Fifteen percent of job seekers use a search firm. Nine percent find jobs through newspaper ads, and eight percent get a job by sending resumes out through the mail. Do the math! Networking will get you a job. Everyone has a network. A network is all of the people you know, from your best friend to the check clerk at the corner convenience store. Colleen Kay Watson, a career counselor, advises you start your job search these people. “It has been estimated that if you were to pass away today, your passing would impact two hundred and fifty lives. Who are those 250 people Watson says will miss you when you’re gone? Make a list.

Friends Relatives Neighbors, both current and past

Everyone has a network.

The people you know can introduce you to

people they know and those people can

introduce you to people they know, and so on

and so on.


Fellow students in your day or night classes Acquaintances from sports, clubs, social activities, and so on College alumni Professors Co-workers and former co-workers Former employers People you do business with, such as your bank manager or insurance agent Professionals you know, such as your doctor, lawyer, or dentist Your pastor and members of your church Members of professional organizations you belong to People you’ve meet at conferences, trade shows, or career fairs

Call these people now. They obviously care about you. That is your personal network inventory group,” says Watson.

The people you know can introduce you to people they know and those people can introduce you to people they know, and so on and so on. One of these people is going to know a hiring manager who is looking for someone exactly like you.

You started career networking long before you knew you were doing it. Your address book is testament to that. Now, however, you are going to be deliberate about locating people who might be able to help you. First, make an inventory of who you know now and how they might be able to help you. Your first official networking interactions are with these people, people who already know you and care about you. They are a friendly audience. Secondly, expand your contacts by finding and talking with people you don’t already know. You find these people by joining trade groups, going to career fairs, contacting names your friends have given you, or contacting people whose names you doing research. Every place you go where one or more people are present is a networking opportunity - the bus stop, the supermarket check out line, your friend’s birthday party. As you meet new people, find a way to let them know that you planning a career in hospitality, and ask if they might know anyone who might be willing to help you. One conversation leads to another, but along the way, you need to follow-up with every person who gave you a referral or helped in any other way. This kind of follow-up is not only polite, but it helps cement their interaction with you in the memories of the people you talk with.


Name_____________________________________ Date_____________ Period__________

How Large is Your Network?? 1. Make a list of at least 10-15 “Professional People" who know you! Name (First & Last) Contact Number Occupation Company &

Job Title (if applicable) 1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.



Professional Image

PROFESSIONAL IMAGE ASSIGNMENT: 1. Read & Discuss the “Professional Image”


Professional Image Professional Image is the way of carrying yourself that show that you understand the “Importance” of the way you Dress, Speak, Sit, Stand, Act and Interact with others in a Business and/or Organizational Environment. Employers Want Employees who can Project a “Professional Image”.

People make the common mistake of “Turning On” the Professional Image for the job interview ONLY!! There are three situations where you MUST project your Professional Image:

On the Telephone (Job Inquirers)

Receiving a Job Application & the Job Interview (Dress & Speech)

On the Job On the Phone: Speak Clearly, Enunciate your words well also speak loud enough to be heard, but don’t

shout.

Introduce yourself using your first and last name.

State the reason for your call.

Use Proper Grammar.

Be pleasant & “Smile” on the phone. It will Show through on the phone.

Keep a record of the person you spoke with, get their name and title. In-Person Applications, the Job Interview and On the Job: Pickup an Application- Be Neat, No Revealing or Too Casual Clothing. Remember this is your

FIRST IMPRESSION!

Job Interview-No Pattern Suits, Jackets, Slacks or Blouses – can be fine pinstripes; Blue, Black or Charcoal Gray (Dark Colors) suits, pants, jacket with white or light colored shirts or blouses– No Loud Colors.

Shoes should be very conservative & clean.

Keep Jewelry to a Minimum – No long or big earrings, lots of rings or any body piercing showing.

Tattoos-Think about covering them with Makeup or Appropriate Clothing; Chances are you will have to for Work!

Hair should be neat and in a conservative style – if hair is long pull back.

Grooming should be double checked prior to going for an application and to the interview.

Ladies, makeup should be conservative.

Nails should be “clean” and neat (neutral colors).

Carry a Portfolio Case or folder for your documents (Resume & Cover Letter).

Cell Phone should be Off (silenced) and Not Visible



JOB APPLICATION

Job Application Assignment: 1. Read & Discuss the “Job Application” Handout. Complete the Job Application (Turn In for Grading). Remember To Be Read Each Section Then Carefully And Neatly Write Your

Responses!


Job Application

When looking for a job, you will probably complete a standard job application. Hiring managers use it to “quickly spot” your Strengths and Weaknesses. BEFORE going out to look for a job and filling out an application, gather and write down the below information.

Personal: Your name, full address, phone, email and have copies of your social security card

& work permit (if needed).

School (for each school attended Middle, High & Post Secondary) School’s name, full address, phone, dates attended, degree/diploma earned & date

of completion.

Employment (current & former jobs) Company’s name, phone, full address, supervisor’s name, beginning & ending

dates, pay rate and your title.

References (have a 5, 3 professional and 2 personal) Name with job title (Supervisor, Manager, Dr.), company, full address & number.

Tips for Filling Out A Job Application: 1. Skim through the application before filling in any information to get an idea of

what you need to supply. Read all the instruction before you start to write.

2. Use a Black or Blue Pen, NOT a pencil.

3. Bring Your Own Pen! Don’t ask to borrow one, unless the ink runs out!

4. Print & use your best handwriting. Neatness Counts-it says that you take pride in your work. Don’t write in cursive unless you are signing.

5. Try to answer every question, if possible. If a question or section doesn’t apply to you first look to see if it says to Skip or Leave Blank, if not write N/A for Not Applicable. If you feel a question is improper, leave it blank.

6. Salary (hourly rate) - Put an amount compatible to your current/former job or the current minimum wage. Don’t price yourself out of a job on the salary section. Put “Open or Negotiable” if you have True Experience in the position.

7. Be accurate on everything and check your spelling before you write!

8. Make sure your reason for leaving each job is a good one.

9. Make sure you have permission to use a person as a reference.

10. Be honest, no exaggerating. Any misrepresentation (lying) is grounds for immediate dismissal.

11. Don’t forget to sign and date the application after you read the agreement.


How to Handle Questions on a Job Application: If you are a little nervous about questions on a job application, don’t be. Below are answers to help you stay calm about discrepancies. 1. Criminal Record – In this section write “Please See Me” and during the interview

explain what happened & how you’ve tried to make amends for your mistake.

2. Education – Don’t exaggerate about a diploma or degree; if checked and found out you could lose your job.

3. Layoff - Don’t be embarrassed by plant closing, downsizing, mergers or other reason beyond your control. State any of these as the reason for leaving.

4. Fired - Don’t Omit this from your application, this happens sometimes. In this area write “Please see me” and explain during the interview.

5. Job Hopping - Occurs when you’re switching jobs Too Often. This is some what acceptable for students, but not Adults. Have a good reason, no matter what, as to why you hopped.

6. Employment Gaps – Simply explain especially if you have a lot of monthly gaps in employment.

7. No Work History - Don’t panic if you have none. In the Work History section, list volunteer, charity or self-employment jobs you might have had.

8. Money -If asked about rate, wages & salary, put at least minimum wage and if salary, can use “Open” or “Negotiate”

9. References - They will be contacted, so get their permission and full information to be used.

10. Friends & Relatives - If they are great employees, maybe mention them.

APPLICATION FOR EMPLOYMENT APPLICANT PLEASE READ THE FOLLOWING INSTRUCTIONS BEFORE ANSWERING ANY QUESTIONS

1. Please print or type all information. Answer all questions as completely as space will permit. Failure to complete this application may prohibit you from proceeding in the evaluation process for this position.

2. Statements made in this application are subject to verification. The detection of false statements is a cause for disqualification or dismissal.

3. Date and sign the application in all locations requested.

Date of Application for Employment: ______________________________ Position(s) Applied For: _____________________________ Expected rate of pay: $______ Hourly $________ Monthly Referral Source: Advertisement Friend Relative Employment Agency Walk In Other Applicant’s Name: Last First Middle Current Address: Number Street City State Zip Telephone ( ) __ ____________________ Alternate ( )_________________________________________________ Please provide any other name(s) used in the past that would be necessary in order to verify prior employment and/or education: ___________________________________________ Are you 18 years of age or older? If employed and you are under 18, can you furnish a work permit?

Yes Yes

No No

Have you filed an application here before? If yes, give date?

Have you ever been employed here before? If yes, give date Please list the names and relationship of any relatives who are employees of this company:

Are you employed now? Yes No

May we contact your present employer? Yes No

Are you a U.S. citizen or can you establish that you are an authorized legal worker ? Yes No

On what date would you be available to begin work? _________________________,________ What level of employment are you seeking? Full time Part time Have you ever been convicted of, or pled guilty or nolo contendere to any violations of the law other than a minor traffic violation?

Yes No

If yes, please state what you were convicted of, when, where, penalty imposed, ultimate disposition of the charge, and state your date of birth on page 5 of this application. Your date of birth will be used for conviction verification only. Note: Convictions are not an automatic bar to employment, but are reviewed in relation to the job for which you applied. Convictions not reported may be cause for discharge _________________________________ Do you have the physical ability to perform all essential duties of the job(s) for which you are applying either with or without a reasonable accommodation?

Yes No


Give name, address and telephone numbers of three (3) references who are not related to you and who we would not be able to contact via the list of previous employers on page three of this application. Name of Reference Affiliation Mailing Address Phone Number

EDUCATION

ELEMENTARY HIGH SCHOOL

COLLEGE/ UNIVERSITY

GRADUATE PROFESSIONAL

School Name Years Completed (Circle)

4 5 6 7 8

9 10 11 12

1 2 3 4

1 2 3 4

Diploma/Degree

Describe Course of Study

Describe Specialized Training or Skills

Honors Received:

Note: If selected for the receipt of a probationary offer of employment you will be asked to verify your educational attainment level. Summarize any special skills and qualifications you have acquired from employment or through vocational experience, correspondence courses, service schools, in-service training or volunteer work. Also include relevant licenses or certificates (please be specific and include dates for these):

EMPLOYMENT EXPERIENCE

Start with your present or last job. Include military service assignments and volunteer activities. Please explain any gaps between periods of employment. If more space is required, you may duplicate this page to continue. Resumes may not be substituted for the information requested below.

DATES JOB TITLE & WORK PERFORMED

EMPLOYER FROM TO

ADDRESS

PHONE

JOB TITLE HOURLY RATE/SALARY

STARTING FINAL

SUPERVISOR (and phone if different)

REASON FOR LEAVING FULL TIME PART TIME


DATES JOB TITLE & WORK PERFORMED

EMPLOYER FROM TO

ADDRESS

PHONE

JOB TITLE HOURLY RATE/SALARY

STARTING FINAL

SUPERVISOR (and phone if different)

REASON FOR LEAVING FULL TIME PART TIME

** Include additional page if needed. Were you ever discharged or forced to resign from any positions? YES NO If yes, explain: _________________________________________________________________________________________________ State any additional information you feel may be helpful to the in considering your employment request:

APPLICANT’S AKNOWLEDGMENTS & CERTIFICATIONS: The applicant hereby agrees with and acknowledges the following statements in applying for employment: Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation or the presence of a disability or handicap, provided the applicant has the ability to perform the essential functions of the position applied for either with or without a reasonable accommodation. I certify that the facts contained in this application are true and complete to the best of my knowledge and understand that, if employed, any falsified statements or material omissions on this application or any other pre-employment documents shall result in my termination when discovered. I authorize you to obtain an investigative consumer report and/or a report from any law enforcement agency which may include both general and personal information about me. ____________________________________________________________________________ ________________________________________ Applicant’s Signature Date

Thank you for completing this application and for your interest in employment with us. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

FOR OFFICE USE ONLY -- DO NOT WRITE BELOW THIS LINE Position Considered: Interviewed By: Date of Interview: Date of Employment Offer: Comments:


The Follow Up Call Phone Etiquette

Phone Etiquette ASSIGNMENT: 1. Read & Discuss the “The Follow Up Call After Returning An Application”

Handouts. Role Playing as the Caller(Following Up) AND as an Employee.


The Follow Up Phone Call AFTER Returning An Application

You’ve completed and returned the job application, now what? A Follow Up Call of course and hopefully you got the name of a manager!

Depending on the day of week you returned the application, you SHOULD Follow Up on the job process by Calling Back within a reasonable amount of time. What’s a reasonable amount of time? At least 3-4 days. Make sure you know the Name of a Manager BEFORE you call. If you don’t know it, ask for it.

What do I say when I Call?

First, Get the Manager On the PHONE!

By saying:

"Hello, may I speak to Mr./Ms. ___? __ please?"

“Hello, may I please speak to Mr./Ms. ___? __?”

“Hello, is Mr./Ms. ___? __ available, may I speak with him/her?”

“Hello, is Mr./Ms. ___? __ in, may I speak with him/her?” What’s wrong with: “Hello, may I speak with a manager?”

Ok, the Manager is on the phone, now what?

Greet the manager, state your name, when you returned the application and ask about the process.

“Hi, Mrs. Johnson, I am Jane Doe and I returned my application on Monday. I was wondering if you had a chance to review my application? {wait for his response}

{if the response is Yes, then you say:}

I am available any day this week after {give a time} to schedule an interview.”

“I would like to meet with you for an interview any day this week. I am available after 12:00.”

{if the response if No, then you say:}

When will be a good day and time to call you back once you’ve had a chance to review my application?”


Incorrect:

“Hi, I brought my application back and wanted to know have you looked at it and when can I come in for an interview.”

“I turn my application in on Monday around 6:00 and haven’t heard from anyone and I wanted to know if you are still hiring?”

“Hi, I gave my application to a man on Monday and I’m not sure if he gave it to you. So, I am calling to see if you got it.”

“I brought my application back and wanted to know have you looked at it and when can I come in for an interview.”

What’s wrong with any of the above statements?

What if the manager is not available, what do I do then?

Ask for another Manager and/or Leave a message of course.

Hello, May I speak with Mr. Johnson. Person on the phone says: "I am sorry, Mr. Johnson is not available at this time.”

Your response:

“Is another manager available & what his or her name?” “What’s the name of the next available manager and may I speak with him/her.”

Leaving a Message

Hello, May I speak with Mr. Smith? Person on the phone says: "I am sorry, Mr. Smith is not available at this time.” Your response:

“May I leave a message? My name is Susan Bell inquiring about the status of my application. I can be contacted at 678-555-1234." ***Remember: If they don’t ask about leaving a message, YOU NEED TO! Basic Good Manners, Telephone Tips:

Let the telephone ring a reasonable length of time. It is frustrating to just get to the telephone and hear a dial tone.

Calling a business at or very near closing time is un-thoughtful. When it is time to go home, after a long day, do not delay them.

State your name when placing a call. The game of "guess who this is" may not play very well to a busy employer.

When speaking to anyone who is working and time is of the essence, make your call informative and short.



RESUME

RESUME ASSIGNMENT: 1. Read & Discuss the “Resume: What’s On It” Handouts.

Complete the Resume Worksheet

Turn In for Grading

2. Read & Discuss the “Different Types of Resume”.

3. Read & Discuss the “Creating a Resume Using MS Word” Handouts. Create Your Resume

Turn in Your Draft for Grading


Resume…What’s On It!

Since you are a High School Senior, you have probably seen and/or created a resume using Career Cruising or GAcollege411 in a class. That resume is a good one for most Academic settings (College, Scholarship), but you need one that is solely for Employment purposes. So, what should your Professional Resume contain? Personal Information: Your Name, Full Address, Contact Number(s) and an appropriate Email Address. Job or Career Objective: - Always first after your Personal Information Customize it to “Fit” the Job or Position you’re apply for (Now or in the Future). Example: To obtain a position as a cashier. (Job) To obtain an entry-level position as a Graphic Design. (Career) Education: Put in Reverse Chronological Order (from Present to Past)

Put this section 1st if you do NOT have any formal work experience. Put this section 2nd if you HAVE work experience.

Include Grade Level, School’s Name & Address (City &/or State).

Diploma Type, Graduation Date and GPA (if 3.00 or higher).

Attended More Than One High School? Continue to list each school and information.

Have Not Worked Before? Mention Career Pathway or Areas of Study or Classes that directly match to the position.

Work Experience (Put the section 1st you have formal work experience) Use Reverse Chronological Order.

Company’s Name, Job Title and Dates of Employed; can put Supervisor’s Name & Pay.

Company’s name with address (usually the City & State) and phone number.

List Main Duties; use action verb & stay with the same tense such as -ed or ing (see next page).

List Job Promotions and/or Awards along with their dates. Awards, Honors, Certificates (Not Related to Work): Use Separate Sections if need or if there’s a lot of information.

List if you have received them in the last 2 to 4 years.

List Year &Title received (in Reverse Chronological Order).

Use if they are Very Special – showing Leadership, Attendance, Character & Skills use to make your resume seem more interesting.

Use especially if you don’t have Work Experience.

Extracurricular Activities/Community Service: Use Separate Sections (if needed) and if you have participated in the last 2 to 4 years


List the Year &Title received include years of participation (in Reverse Chronological Order)

List any positions held SPELL OUT Acronyms such as FBLA, DECA, FCCLA, etc… References: At Least 3 with 1 Personal and 2 Professional Name, *Title, *Company Name, *Full Address, Phone and *Email EXAMPLE: Ms. Jane Doe, WBL Coordinator ABC High School 1234 Main Street, Anytown, GA 30000 Phone: 770-555-1234

Action Words for Your Resume

When writing your resume, it's important that you List & Accurately describe your Job Duties. As any writer will tell you, the key to a compelling resume lies in the action words or action verbs (words that convey similar actions in different ways).

ability to

achieved

addressed

administered

advocated

allocated

analyzed

applied

assembled

assisted

brought

built

calculated

chaired

classified

communicated

conceived

constructed

coordinated

decided

defined

delegated

demonstrated

designed

developed

diagnosed

directed

dealt

enlightened

enlisted

estimated

evaluated

expanded

expedited

experienced

fabricated

facilitated

filed


counseled

created

guided

generated

implemented

improvised

increased

initiated

innovated

instructed

interpreted

led

maintained

managed

modified

molded

negotiated

offered

operated

organized

originated

participated

perceived

performed

persuaded

forecasted

formed

reported

researched

selected

serviced

setup

planned

prepared

programmed

provided

received

recommended

recruited

regulated

repaired

structured

suggested

supervised

surveyed

systemized

synthesized

taught

trained

wrote

***For more words, search the Internet for “Resume Action Words” or “Action Verbs”


Name ________________________________________________________________________________________________________

Address _____________________________________________________________________________________________________

Contact Phone __________________________________ E-Mail ________________________________________________

Career Objective(s) ________________________________________________________________________________________

_______________________________________________________________________________________________________________ WORK EXPERIENCE: Company Name ____________________________________________ Employment Dates _________________________

Address _____________________________________________________________________________________________________

Title __________________________________________________________ Pay __________________________________________

Supervisor __________________________________________________ Phone ________________________________________

Duties (list them) __________________________________________________________________________________________

_______________________________________________________________________________________________________________

Accomplishment/Awards/Promotions __________________________________________________________________

EDUCATION: (list most recent first) High School ___________________________________________ Dates _______________________ GPA _________________

Address (full) _______________________________________________________________________________________________

Diploma/Certificate ______________________________ Areas of Concentration _____________________________

High School ___________________________________________ Dates _______________________ GPA _________________

Address (full) _______________________________________________________________________________________________

Diploma/Certificate ______________________________ Areas of Concentration _____________________________

EXTRACURRICULAR/ORGANIZATIONS/CLUBS/MEMBERSHIPS: (list them include

dates& positions held) _____________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

AWARDS: (list most recent include dates) ________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

RESUME WORKSHEET


COMMUNITY SERVICE: (list Organization Name, Project Name, Service Date &

Description of Work) ______________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

INTERESTES/SKILLS: _____________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________

_______________________________________________________________________________________________________________ REFERENCES:(Speaks for your Work Skills, Ethics & Character ~ Needs 3-Professional & 2- Personal) Name ____________________________________________________________ Title ______________________________________

Company/Organization ______________________________________ Phone ___________________________________

Address _____________________________________________________________________________________________________

Name ____________________________________________________________ Title ______________________________________


Address _____________________________________________________________________________________________________

Name ____________________________________________________________ Title ______________________________________


Address _____________________________________________________________________________________________________

Name ____________________________________________________________ Title ______________________________________


Address _____________________________________________________________________________________________________

Name ____________________________________________________________ Title ______________________________________


Address _____________________________________________________________________________________________________


What are the Different Types of Resumes?

There are three primary types of resumes; the Chronological Resume, the Functional Resume, and the Targeted Resume. Each of these types also has variations. Which type of resume you create depends on how much experience you have in the industry and in occupation you want to work in.

Chronological resumes: A chronological resume typically lists each job you have held in order, beginning with the most recent. This type works well for the person with several years of relevant experience, especially when the job titles you’ve held show an ever increasing amount of responsibility. The modified chronological resume allows for changing the order in which jobs are presented to highlight those most relevant to the position being sought.

Functional resumes: Functional resumes are good for people with too little or too much experience. If you do not have years of experience in the hospitality industry, but you have abilities and skills you have learned as a student, volunteer, or through a hobby or sport, the functional resume lets you highlight these strengths and downplay your lack of industry experience.

If covering your years of experience in a chronological resume would require more than two pages, or if the description of your responsibility in several jobs would be repeating the same information, a functional resume gives you more latitude in how to organize information.

Combination resumes: Professional resume writers and career counselors often recommend combining the best qualities of the chronological and functional resume. Your work history is presented in chronological order, but it may come after a review of your functional skills and your achievements. Another combination variation lists your jobs in chronological order, but in place of a description of responsibilities and duties, you list achievements and demonstrated skills used or learned. Targeted resumes: A targeted resume may be any of the three types above, but it is written for a specific company or a specific position. You use a targeted resume when you know about a particular job opening either through someone in your network or through a formal posting of the position in a classified ad or on a job board.

A targeted resume can also be used when you are contacting a specific company for which you would like to work and where you know jobs for your occupation exist, but you are not responding to a specific announcement of an opening. If you have skills for more than one occupation, you need to create separate, targeted resumes for each occupation.


Creating a Resume Using Microsoft Word 1. Open Word and get a Blank Document.

2. Change the Font to Arial or leave at Times New Roman.

3. File, Page Setup, Margins. Now, Change All Margins (Top Left, Bottom & Right) to 1 inch.

4. Type your Personal Information:

make your Name center, bold & size 16. make your address, phone & email center & size 12 or 14. Using bold

is optional. press enter about twice to separate the personal info from rest of the

resume.

5. Set a tab at 2.0 by going to Format, Tab, in the Tab Stop Position, type 2.0 and press Ok.

6. For each of the Resume’s Headings, make sure the font size is 12 & bold. Then type the appropriate ones needed.

After Each Heading:

7. Press the TAB Key, Turn Off Bold and type the required information. Use Bullets or Hyphens – for listed items.

8. Remember the Resume should be 1 Page. ONLY the References go on the 2nd page. (all of them)

Alternative Method: Using MS Word Resume Templates Hint: The templates are Not Necessarily Quicker or Less Difficult!

1. Open Word, Click on File, New

2. Under the Task Pane (on the right), click on On My Computer

3. Click on the “Other Documents” tab

4. Now, choose a Resume from either Contemporary, Elegant or Professional

5. Replace with your information

6. Don’t Forget to Use Action Verbs/Words

*** See Sample Resume on Back


Michelle Andrews 1234 Main Street Anytown, GA 30000 Phone: 678-555-1234 Email:[email protected] OBJECTIVE: To obtain a position as a sales associate. WORK EXPERIENCE: 2010-Present JC Penny’s Lithonia GA

Receptionist Provided customer service Assisted store personnel including managers Managed store’s phone system Maintained company’s files and documents

EDUCATION: 2010-present ABC High School Lithonia GA

Academic Advance Diploma earned May 2013 GPA 3.45

AWARDS & 2010-12 AB Honor Roll MEMBERSHIPS: 2010-12 Future Business Leaders of America COMMUNITY SERVICE: 2010-12 March of Dimes Fundraiser & WalkAmerica 2010-11 Clothing & Can Food Drives 2010-11 Toys for Tots REFERENCES: Mr. John Smith, Principal, 678-555-1234 ABC High School 1234 Main Street, Anytown, GA 30000 Ms. Jane Doe, WBL Coordinator, 678-555-1234 ABC High School 1234 Main Street, Anytown, GA 30000 Mr. Jack Thomas, President, 404-555-9876 Bank of America 1234 Peachtree Street, Atlanta, GA 30316

SAMPLE RESUME

Notice the ACTION WORDS/VERBS & the Tense Put the Dates for these section in “Reverse Chronological Order”; meaning Start with the Current Year and work Backwards or Present to Past



COVER LETTER

COVER LETTER ASSIGNMENT: 1. Read “Parts of a Cover Letter or Letter of Application” Handouts. Create Your Cover Letter (Turn In for Grading).


COVER LETTER TIPS AND SUGGESTIONS Your Cover Letter is a potential employer’s first impression of you and can be the most vital part of the application packet. The Cover Letter presents your intentions, qualifications and availability to a prospective employer in an appealing format. As your first chance to make a great impression, a personalized letter indicates you are serious about the job. Your resume can give the nitty-gritty of dates, places of employment and education, but your cover letter must entice the reader to consider you amidst hundreds, or even thousands, of candidates for any one job opening. A well written letter entices the employer to read your resume. A poorly constructed cover letter may doom your resume to the “No Need to Read” pile. The same can be said for a college or scholarship application that includes an introductory letter. It is important to highlight your skills, knowledge, and experience. These will indicate what you can contribute to the company or school. Effective cover letters must convey a sense of purpose and project enthusiasm. A “form” cover letter rarely does this. Researching the employer, college, or scholarship prior to writing the cover letter will give you the opportunity to effectively personalize your letter. 1. Always include a cover letter when mailing your resume. A letter of introduction will prove

useful when applying to colleges. It may act as the basis for a college essay or it may be a useful addition to an application packet.

2. Unless the advertisement specifies “no phone calls please” and the name is not given in the ad, find out the name and title of the individual who will be receiving your letter. Make sure you spell the name properly and get the proper abbreviation (Mr., Mrs., Ms.).

3. Do not use “form” letters or photocopies. Personalize each letter. If possible, explain why you want to work for the organization or attend the school.

4. Use a proper business format for your letters.

5. Make sure the letter is PERFECT! Spelling, punctuation, and grammar count. Have someone proofread the letter before mailing it.

6. Create the letter on a computer word processing program (Microsoft Word, WordPerfect, etc.) and use a laser printer, if possible. Use good quality paper. Cheap, flimsy paper makes your application seem very ordinary. However, do not use flashy colors!

7. Utilize a one inch margin on all 4 sides. This white space draws the reader to the body of the letter.

8. In the opening paragraph, tell the reader the purpose of the letter.

9. Use “I” statements and action verbs when describing your experience.

10. Get to the point! Employers do not have the time to read lengthy letters. A cover letter should never exceed one page.


11. Focus on the specific skills and interests you possess that you can offer the employer or college. Concentrate on skills which match the advertised employment qualifications or the desired program of study. Stress what you can do for the company or college, not what the company or college can do for you. Sound upbeat and confident. Sell yourself!

12. Don’t mention salary expectations unless the advertisement specifically requests it. In that case, the best strategy is to give a range. For example, “My earnings have ranged from $7.00 to $10.50 per hour in the various sales positions I have held.”

13. End by thanking the reader and stating that you look forward to meeting with them. Make a specific suggestion for the next step of the process and follow up as promised.

Before sending or using your a cover letter, can you answer the following questions with a “Yes”? • Is it clear? Does it state exactly what I want it to state? • Is it concise? Does it state what I want it to state in the fewest possible words? • Is it well organized? • Am I projecting to the employer or college the contribution I can make? • Have I stressed areas in my experience and/or education that are relevant to the

person reading it?


Parts of a Cover Letter or Letter of Application

Personal Business

Letter Format

When applying for a job, a Cover Letter or Letter of Application should be sent or posted with your resume. Your cover letter should be specific to the position you are applying for, interest in the company/organization and relating your skills and experience relate to the criteria listed in the job posting. Remember your cover letter is your first (and best) chance to make a good impression!

RETURN ADDRESS INSIDE ADDRESS SALUTATION (DS after section) INTRODUCTORY PARAGRAPH Tell why you are writing. 1ST MAIN PARAGRAPH Describe your qualifications. Sell your skills and knowledge. Tell why you are interested in the company or college. Point out any related experience you have. 2ND MAIN PARAGRAPH Continue to describe qualifications. Highlight relevant training or classes that relate to the job or major for which you are applying. CLOSING PARAGRAPH Close by thanking the reader and requesting an interview. COMPLIMENTARY CLOSE SIGNATURE NAME ENCLOSURE This indicates that you have enclosed other items (resume, transcripts, etc.) for the reader to see.

Your Mailing Address City, State Zip Code Today’s Date

(4 “Return”s or “Enter”s on Keyboard) Employer’s Name, Job Title Business Name Business Address City, State Zip Code Dear (Mr./Mrs./Ms.) (Use the name of the person that will read the letter): In response to the February 24th advertisement in the Bangor Daily News, I have enclosed my resume for the Receptionist position. I have two years of prior work experience as a receptionist with XYZ Telecommunications. My work has involved answering ten incoming lines and greeting customers in a fast-paced office setting. I have also been responsible for all incoming and outgoing mail, as well as purchase orders. I am very detail oriented and able to handle multiple tasks simultaneously. I am currently completing an Associate Degree in Executive Administrative Assistant at Northern Maine Technical College. In completing this program, I have gained valuable experience in several computer programs including Microsoft Word, Excel, and Access. Additionally, my training has provided me with the skills to reach my goal of office management. I welcome the opportunity to discuss my qualifications with you in person. I can be reached at (207) 555-1234. Thank you for your time and consideration. Sincerely,

(4 “Return”s or “Enter”s on Keyboard) Joe Doe Enclosure

TIPS: 1. Search the Internet for Cover Letters or Letter of Application. 2. Find one that you like and that’s appropriate to use for your job search. Read the Paragraphs very carefully because you will need to

reword them into your own paragraphs. Be sure to “CLEAN UP” the format because the Web’s Returns are different spacing from MS Word! Highlighting everything that was copied & pasted from the Internet then on the Formatting Toolbar, clicking on Clear Formatting

(Style, second choice from the left); Then Re-Format Everything Correctly and Properly.


SAMPLE COVER LETTER #1 5 Atkins Avenue Northville, ME 04400 January 3, 2011 Ms. Christine Bailey XYZ Law Offices 123 Main Street Auburn, ME 04210 Dear Ms. Bailey: This letter is in reference to the paralegal position that was listed through Central Maine Technical College's Career Center. I am familiar with XYZ Law Office's recent growth and I am confident that my skills and qualifications will benefit your company. I am eager to utilize my research and writing skills while working as a paralegal. My academic courses at CMTC have required many research papers and projects. I have a tremendous capacity to undertake research and report findings in clear and concise fashion. I work well under the pressure of deadlines, and I have been involved in many group projects. My work experiences have taught me that one must be prepared to work beyond the typical forty-hour week to achieve success. I am willing and able to do so for XYZ Law Offices. Your consideration of my credentials would be greatly appreciated. I will call you next week to confirm your receipt of this letter and enclosed resume. Please feel free to contact me if you require additional information to support my candidacy. Sincerely, Your Signature with a Blue or Black Pen Joseph Smith Enclosures

SAMPLE COVER LETTER #2 60 Treeline Drive Springfield, ME 04040 (207) 555-9335 June 23, 2011 Ms. Jean Quimby Personnel Manager Campbell’s Soup 65 Cedar Grove Ave. Bangor, ME 04222 Dear Ms. Quimby: A mutual friend, Troy McClure, mentioned to me that you may soon be looking for an individual in your Customer Relations Department. Please consider this my application for a position at Campbell’s Soup Limited. I have two years experience as an Administrative Assistant, working with senior staff in the Customer Relations department. I am a well-organized, highly motivated individual who enjoys the challenges of working in a fast-paced office environment. I have strong communication and computer skills, including a working knowledge of Windows 98 and Microsoft Word as well as Microsoft Excel. I also have experience in dealing successfully with a variety of customers. Enclosed is my resume for your consideration. I will call you in a week to further discuss this position and to arrange a time that we can discuss my resume in further detail. I can be reached at the above number day or evening. Thank you very much for your time and consideration. Sincerely Your Signature with a Blue or Black Pen Maude Flanders Enclosure



JOB INTERVIEW

INTERVIEW ASSIGNMENT: 1. Read & Discuss Interview Overview Handout AND the “First Impression Count: Stand

Out Interviews” Handout. Interview Etiquette 101 (Role Play): Preparing Your Mind, Body & Spirit To Get That

Job!!

2. Read & Discuss the “50 Questions to Expect During a Job Interview” Handouts. Pick out 10-15 questions and practice your responses.

3. Read & Discuss the Interview Questions You Can Ask the Manager handout

Find 5 questions and practice your responses.


INTERVIEW OVERVIEW What is an interview? An interview is a meeting between a job applicant and a representative of the company. The meeting comes about because the company had a job available. People applied for the job. The company needs to decide who to hire. What is the purpose of the interview? The purpose of the interview is for the manager to get a good look at you. It is the manager’s chance to ask you questions about your work experience and your skills. It is the company’s opportunity to see if you would fit in with the other employees. JOB INTERVIEWING OVERVIEW The interview is also your opportunity to look at the company. You get to ask questions about the company’s business. It is your opportunity to see if the company suits you. Interviews are a visual inspection and usually includes a pre-employment drug screen, criminal background check and possible credit check. The different types of interviews There are two basic types of interviews:

1. Screening Interview 2. Selection Interview

1. The Screening Interview

Determines whether the candidate is in or out. Does the candidate have the skills necessary to perform the job? Questions are designed to collect facts. Clear and concise answers are looked for.

This is usually done by reading the applications and the resumes. Sometimes this screening will be conducted over the telephone. There was a manager that had 23 applicants for an open position. All looked great from the applications and resumes. The position required excellent telephone skills. She decided to call each person first. All 23 candidates were taken out of the running because of the way they answered their telephones. She saved a lot of time and effort by making the calls first. 2. The Selection Interview

Usually conducted by the person with the authority to hire. Can you do the tasks required by the position? Are you willing and motivated to solve the employer’s problems? Are you going to fit in? Will I be comfortable seeing you every day?

Selection interviews can be one on one or panel interviews. A one on one interview means you are being interviewed by one other person. This could

be the manager, the human resources representative, or the owner of the business. A panel interview means that you will be interviewed by more than one person at the same

time. It could be three or it could be seven people. Each person asks you a question. The other individuals are told to observe you and listen carefully to your response.


FIRST IMPRESSIONS COUNT: STAND OUT INTERVIEWS If you think your resume is going to land you a job, think again. You might be applying for a job but the reality is that you’re going to be working within some type of a company with their own culture and peculiarities. It’s true that first impressions count so make sure you put your best foot forward. Here are ways to make a great first impression and have a successful interview. Extend a hand & smile Reach out for that handshake. If it’s a group interview, shake everyone’s hand if possible. Look the “interviewer” directly in the eye and smiling as you offer greetings and your name. This shows that you are focused and confident. Learn and use names Try to use the interviewer’s name at least two times during the interview. Use the appropriate title of Mr. or Ms. (or Doctor) unless invited to do otherwise. If it’s a group interview, try to use at least two names of those present in addition to the primary interviewer.

Listen Don’t feel compelled to talk constantly. Listen and respond within a minute to questions. Let the interviewer bring up topics. Lengthy responses will make the employer lose interest and you might lose your own focus. If you are unclear about a question, ask for clarification. Ask intelligent questions Don’t forget that as much as you want a job that your employer wants someone and some way to get the job done! Ask a question about the employer’s needs. For example, you might ask questions like these: What do you believe will be the most pressing needs of this company in the next year? What are the major issues facing this department and how might my skills be best used? Value yourself Be prepared to discuss how what you've done in the past will affect how you'll perform in your future position. Give examples that show your value. Learn the company a little Talk about the company. This demonstrates your interest and enthusiasm about the company. Research the job, the company and/or its products or services by shopping or eating there. Dress professionally & use good management Whether the company's style requires a suit or is more laid back, make an effort to look professional and presentable as well as maintain excellent grooming. Arrive early 15 minute and bring an extra copy of your resume -- just in case

Always say “thank you” Apply the Rule of Thanks Times Three. Say “thank you” three times – in the beginning, middle, and end of your interview. Your thanks might be expressed as follows: Thank you for the chance to speak with you in person about this position. I appreciate having a chance to learn more about your company. Thank you for your time and I hope to be hearing from you.

1. Tell me about yourself: The most often asked question in interviews. You need to have a short statement prepared in your mind. Be careful that it does not sound rehearsed. Limit it to work-related items unless instructed otherwise. Talk about things you have done and jobs you have held that relate to the position you are interviewing for. Start with the item farthest back and work up to the present. 2. Why did you leave your last job? Stay positive regardless of the circumstances. Never refer to a major problem with management and never speak ill of supervisors, co-workers or the organization. If you do, you will be the one looking bad. Keep smiling and talk about leaving for a positive reason such as an opportunity, a chance to do something special or other forward-looking reasons. 3. What experience do you have in this field? Speak about specifics that relate to the position you are applying for. If you do not have specific experience, get as close as you can. 4. Do you consider yourself successful? You should always answer yes and briefly explain why. A good explanation is that you have set goals, and you have met some and are on track to achieve the others. 5. What do co-workers say about you? Be prepared with a quote or two from co-workers. Either a specific statement or a paraphrase will work. Jill Clark, a co-worker at Smith Company, always said I was the hardest workers she had ever known. It is as powerful as Jill having said it at the interview herself. 6. What do you know about this organization? This question is one reason to do some research on the organization before the interview. Find out where they have been and where they are going. What are the current issues and who are the major players? 7. What have you done to improve your knowledge in the last year? Try to include improvement activities that relate to the job. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention. 8. Are you applying for other jobs? Be honest but do not spend a lot of time in this area. Keep the focus on this job and what you can do for this organization. Anything else is a distraction. 9. Why do you want to work for this organization? This may take some thought and certainly, should be based on the research you have done on the organization. Sincerity is extremely important here and will easily be sensed. Relate it to your long-term career goals. 10. Do you know anyone who works for us? Be aware of the policy on relatives working for the organization. This can affect your answer even though they asked about friends not relatives. Be careful to mention a friend only if they are well thought of. 11. What kind of salary do you need? A loaded question. A nasty little game that you will probably lose if you answer first. So, do not answer it. Instead, say something like, That's a tough question. Can you tell me the range for this position? In most cases, the interviewer, taken off guard, will tell you. If not, say that it can depend on the details of the job. Then give a wide range.

12. Are you a team player? You are, of course, a team player. Be sure to have examples ready. Specifics that show you often perform for the good of the team rather than for yourself are good evidence of your team attitude. Do not brag, just say it in a matter-of-fact tone. This is a key point. 13. How long would you expect to work for us if hired? Specifics here are not good. Something like this should work: I'd like it to be a long time. Or as long as we both feel I'm doing a good job. 14. Have you ever had to fire anyone? How did you feel about that? This is serious. Do not make light of it or in any way seem like you like to fire people. At the same time, you will do it when it is the right thing to do. When it comes to the organization versus the individual who has created a harmful situation, you will protect the organization. Remember firing is not the same as layoff or reduction in force. 15. What is your philosophy towards work? The interviewer is not looking for a long or flowery dissertation here. Do you have strong feelings that the job gets done? Yes. That's the type of answer that works best here. Short and positive, showing a benefit to the organization. 16. If you had enough money to retire right now, would you? Answer yes if you would. But since you need to work, this is the type of work you prefer. Do not say yes if you do not mean it. 17. Have you ever been asked to leave a position? If you have not, say no. If you have, be honest, brief and avoid saying negative things about the people or organization involved. You should be anxious for this question. It gives you a chance to highlight your best points as they relate to the position being discussed. Give a little advance thought to this relationship. 19. Why should we hire you? Point out how your assets meet what the organization needs. Do not mention any other candidates to make a comparison. 20. Tell me about a suggestion you have made Have a good one ready. Be sure and use a suggestion that was accepted and was then considered successful. One related to the type of work applied for is a real plus. 21. What irritates you about co-workers? This is a trap question. Think real hard but fail to come up with anything that irritates you. A short statement that you seem to get along with folks is great. 22. What is your greatest strength? Numerous answers are good, just stay positive. A few good examples: Your ability to prioritize, your problem-solving skills, Your ability to work under pressure, your ability to focus on projects, your professional expertise, Your leadership skills, your positive attitude . 23. Tell me about your dream job. Stay away from a specific job. You cannot win. If you say the job you are contending for is it, you strain credibility. If you say another job is it, you plant the suspicion that you will be dissatisfied with this position if hired. The best is to stay genetic and say something like: A job where I love the work, like the people, can contribute and can't wait to get to work.

Top 50 the Interview Questions & Suggestions for Answering Them


24. Why do you think you would do well at this job? Give several reasons and include skills, experience and interest. 25. What are you looking for in a job? See answer # 23 26. What kind of person would you refuse to work with? Do not be trivial. It would take disloyalty to the organization, violence or lawbreaking to get you to object. Minor objections will label you as a whiner. 27. What is more important to you: the money or the work? Money is always important, but the work is the most important. There is no better answer. 28. What would your previous supervisor say your strongest point is? There are numerous good possibilities: Loyalty, Energy, Positive attitude, Leadership, Team player, Expertise, Initiative, Patience, Hard work, Creativity, Problem solver 29. Tell me about a problem you had with a supervisor Biggest trap of all. This is a test to see if you will speak ill of your boss. If you fall for it and tell about a problem with a former boss, you may well below the interview right there. Stay positive and develop a poor memory about any trouble with a supervisor. 30. What has disappointed you about a job? Don't get trivial or negative. Safe areas are few but can include: Not enough of a challenge. You were laid off in a reduction Company did not win a contract, which would have given you more responsibility. 31. Tell me about your ability to work under pressure. You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for. 32. Do your skills match this job or another job more closely? Probably this one. Do not give fuel to the suspicion that you may want another job more than this one. 33. What motivates you to do your best on the job? This is a personal trait that only you can say, but good examples are: Challenge, Achievement, Recognition 34. Are you willing to work overtime? Nights? Weekends? This is up to you. Be totally honest. 35. How would you know you were successful on this job? Several ways are good measures: You set high standards for yourself and meet them. Your outcomes are a success. Your boss tell you that you are successful 36. Would you be willing to relocate if required? You should be clear on this with your family prior to the interview if you think there is a chance it may come up. Do not say yes just to get the job if the real answer is no. This can create a lot of problems later on in your career. Be honest at this point and save yourself future grief. 37. Are you willing to put the interests of the organization ahead of your own? This is a straight loyalty and dedication question. Do not worry about the deep ethical and philosophical implications. Just say yes.

38. Describe your management style. Try to avoid labels. Some of the more common labels, like progressive, salesman or consensus, can have several meanings or descriptions depending on which management expert you listen to. The situational style is safe, because it says you will manage according to the situation, instead of one size fits all. 39. What have you learned from mistakes on the job? Here you have to come up with something or you strain credibility. Make it small, well intentioned mistake with a positive lesson learned. An example would be working too far ahead of colleagues on a project and thus throwing coordination off. 40. Do you have any blind spots? Trick question. If you know about blind spots, they are no longer blind spots. Do not reveal any personal areas of concern here. Let them do their own discovery on your bad points. Do not hand it to them. 41. If you were hiring a person for this job, what would you look for? Be careful to mention traits that are needed and that you have. 42. Do you think you are overqualified for this position? Regardless of your qualifications, state that you are very well qualified for the position. 43. How do you propose to compensate for your lack of experience? First, if you have experience that the interviewer does not know about, bring that up: Then, point out (if true) that you are a hard working quick learner. 44. What qualities do you look for in a boss? Be generic and positive. Safe qualities are knowledgeable, a sense of humor, fair, loyal to subordinates and holder of high standards. All bosses think they have these traits. 45. Tell me about a time when you helped resolve a dispute between others. Pick a specific incident. Concentrate on your problem solving technique and not the dispute you settled. 46. What position do you prefer on a team working on a project? Be honest. If you are comfortable in different roles, point that out. 47. Describe your work ethic. Emphasize benefits to the organization. Things like, determination to get the job done and work hard but enjoy your work are good. 48. What has been your biggest professional disappointment? Be sure that you refer to something that was beyond your control. Show acceptance and no negative feelings. 49. Tell me about the most fun you have had on the job. Talk about having fun by accomplishing something for the organization. 50. Do you have any questions for me? Always have some questions prepared. Questions prepared where you will be an asset to the organization are good. How soon will I be able to be productive? and What type of projects will I be able to assist on? are examples.

Top 50 the Interview Questions & Suggestions for Answering Them


Interview Questions to Ask the Employer How would you describe the responsibilities of the position?

How would you describe a typical week/day in this position?

Is this a new position? If not, what did the previous employee go on to do?

What is the company's management style?

Who does this position report to? If I am offered the position, can I meet him/her?

How many people work in this office/department?

How much travel is expected?

Is relocation a possibility?

What is the typical work week? Is overtime expected?

What are the prospects for growth and advancement?

How does one advance in the company?

Are there any examples?

What do you like about working here?

What don't you like about working here and what would you change?

Would you like a list of references?

If I am extended a job offer, how soon would you like me to start?

What can I tell you about my qualifications?

When can I expect to hear from you?

Are there any other questions I can answer for you?

Interview Questions NOT to Ask Employers

What does this company do? (Do your research ahead of time!)

If I get the job when can I take time off for vacation? (Wait until you get the offer to mention prior commitments)

Can I change my schedule if I get the job? (If you need to figure out the logistics of getting to

work don't mention it now...) Did I get the job? (Don't be impatient. They'll let you know.)



FOLLOW PHONE CALL

and THANK YOU LETTER

THANK YOU LETTER ASSIGNMENT: 1. Read & Discuss the Handouts. Prepare a Thank You Letter Turn In for Grading


Want to get the job?? Well, make sure you’re remembered… send a letter or make a follow-up call! Follow Up/Thank You Call: Allow about 3 to 5 days AFTER the interview before you call back. When calling Ask for the Interviewer by Name & state your name. Once your are speaking with the interviewer, “Thank” him/her for time for the interview, how much you would love to work for the company and when could you expect a final decision to be made. If the Interviewer isn’t available leave your Name and number Thank You Letter: uses the Same Formatting Guide as a Cover Letter (Personal Business Letter). Use the below Body Paragraphs as guides.

Use the first paragraph to thank the interviewer for taking the time to meet with you. Mention your interest in the job and how enthusiastic you are about it.

The second paragraph of your thank you letter should include the reasons why you are an excellent candidate for the job. List specific skills that relate to the job you interviewed for. The more detailed you are, the more the interviewer will know about your qualifications.

Optional The third paragraph can be used to mention anything that you didn't bring up at the interview that you'd like the employer to know.

This gives you another chance to make a good impression, especially if you remembered something you should have said after the interview.

In your closing paragraph, reiterate your appreciation for being considered for the job and let the interviewer know you are looking forward to hearing from him or her soon. Samples of Thank You Letters: After an Interview: Thank you for taking the time out of your busy schedule to talk to me about the Senior Programmer Analyst position with XXX Company. I appreciate your time and consideration in interviewing me for this position.

After speaking with you and the group, I believe that I would be a perfect candidate for this position, offering the quick learning and adaptability that is needed for a diversified position.

In addition to my enthusiasm for performing well, I would bring the technical and analytical skills necessary to get the job done.

I am very interested in working for you and look forward to hearing from you once the final decisions are made regarding this position. Please feel free to contact me at anytime if further information is needed. My cell phone number is (555) 111-1111.

Thank you again for your time and consideration. Internship Thank You I appreciate you taking the time to speak to me about the internship position available at Jones Corporation. I am excited about the opportunity to intern with such a well-regarded organization.

The internship, as you presented it, seems to be an excellent match for my skills and interests. I am confident that my coursework in accounting will enable me to be a productive member of team. In addition to my enthusiasm, I will bring to the position a willingness to learn, both about the company and the accounting field.

I appreciate the time you took to interview me. I am very interested in working for you and look forward to hearing from you. If I can provide you with additional information, please let me know.


Your Street Address Your City, State Zip August 13, 2008 (Always Spell Out the Month) Ms. Jane Doe ABC Company 4567 Main Street Anytown, GA 30000 Dear Ms. Doe: (use either the full name or last name AND either put : or No Punctuation) BODY Paragraphs: First Paragraph - Introduce yourself; state the position for which you’re applying and where you learned about it. Second and/or Third Paragraph (use a 3rd paragraph to further explain if needed only) - State why you would be a good a match-explain your qualifications. Last Paragraph -Ask for an Interview and Close Sincerely, Your Type Name Enclosure or Attachment: Resume

DS (Double Space) by pressing Enter Twice

QS (Quad Space) by pressing Enter Four times

QS (Quad Space) for your signature in Blue or Black pen (Please sign after you have printed)

DS (Double Space)

Personal Business Letter Format (for Ltr of Application, Resignation & Thank You. 1. Using MS Word, Make sure your margins are all 1 inch (File, Page Setup,

Margins; Top, Bottom, Right & Left = 1) Don’t Close this Screen. 2. Then, Click on the Layout Tab go down to Page, change Vertical Alignment to

Center. 3. If needed, click on the Show/Hides button to See your Enters, Tabs, Spacebars

DS (Double Space)

DS (Double Space)

DS (Double Space)

DS (Double Space)



RESIGNATION

LETTER

RESIGNATION LETTER ASSIGNMENT: 1. Read & Class Discussion on the Handouts. Prepare a Resignation Letter and Turn In for Grading.


How to Write a Resignation Letter ……………………………………………………………….. Even if you hate your job and can't wait to start a new one, resigning can still be difficult & should be done diplomatically and tactfully. A Resignation Letter should allow you to maintain “Positive Relationship” with your soon to be former employer, while you are move on. You never know when you might need that previous employer to give you a reference or a future or new position. Also remember you will list this company under Job History on your new application! NEVER just verbally say you are resigning. Write a letter and give it at least a two week notice before leaving. Follow the same formatting guide as a Cover Letter (Personal Business Letter). Use the below body paragraphs as guides first paragraph First Paragraph Your letter should say that you are resigning and state when your resignation is effective. Middle Paragraph The next (optional) section of your resignation letter should thank your employer for the opportunities you have had during your employment with the company. Emphasize the positive and talk about how the company has benefited you, Offer to help during the transition and afterwards. Don't be negative. There's no point - you're leaving and you want to leave on good terms. Final Paragraph Conclude your resignation letter (also optional) by offering to assist with the transition



PAYROLL


Understanding Your Pay and Tax Forms

Objectives:

1. Students will learn how to better understand their paycheck by examining Methods of Paying Employees, Taxes and Tax Forms such as I-9, W-2 & W-4.

2. Students will identify and calculate taxes and deductions so they are able to better understand their paycheck.

Students will examine:

Methods of Paying Employees Taxes Forms Gross Pay Types of Deductions Federal Income Tax Deductions Social Security Deductions State Income Tax Deductions

Local Income Tax Deductions Retirement Deductions Insurance Deductions Miscellaneous Deductions Net Pay Paycheck & Pay Stub Complete a W-4 Form

Vocabulary:

Allowances Deductions Dependents Direct Deposit Gross Pay I-9 Net Pay Payroll Card Progressive Taxes Regressive Taxes W-2 W-4




What’s an Employee’s Withholding Allowance Certification or

Federal W-4 Form?

When you begin a new job you must complete the federal Employee’s Withholding Allowance Certificate, Form W-4. What's a Withholding Allowance? It represents your total tax deductions divided by the personal exemption rate. The withholding allowance is related to, but not the same as, the number of dependents you can claim on your tax return. Each time you experience a life change such as a new address, marriage or a baby’s birth, you need to update your W-4 promptly; never wait until the end of the year to do this. Use Form W-4 to figure the right amount of federal income tax to have withheld from your paycheck. You may want to review your withholding every year, especially after finishing your tax return. You can have more, or less, income tax withheld from your paycheck. The federal W-4 is a two-sided form that’s simple to do. Most people don’t need to worry about its back side which is actually a worksheet for employees who itemize deductions, have multiple jobs, or are part of a two-income family. The only part of the federal W-4 form that your employer needs is the bottom third of the sheet. So, here’s how to complete a W-4 Form: On item 1 of the W-4, print legibly your Full Name and Address directly below this. Item 2 asks for your Social Security Number. Item 3 wants your Marital Status-Single or Married Item 4 asks if you are known by some different last name, for example, you may be recently married with a surname change. Item 5 can be tricky sometimes, but it’s crucial to write the correct number of allowances.

The top of the W-4 form contains a Personal Allowances Worksheet that’s somewhat self-explanatory. In a nutshell, it gives you guidelines for what number to write on Line 5 of the W-4; this is the number of allowances you are claiming. If you have no dependents and no spouse, you probably want to write “1” on line 5. Many people write “0”. That means you are likely to get a tax refund when you file your year-end income tax. This may sound like a good idea, but it means that the IRS had access to your money all year, that you could have invested or used for yourself. But, if you’re not much of a saver, it may be best to write “0”. Married taxpayers filing jointly need to confer with their spouse so they’ll write the correct number on line 5. Taxpayers with dependents generally write a bigger number than “1” depending on the number of dependents, and the number of exemptions their spouse has claimed on their W-4.

Item 6 requests additional amount you want withheld for each paycheck. Most people write “0”. If you expect you’ll owe a significant amount of federal taxes, you may want to calculate a dollar amount for line 6 so that you don’t owe the Internal Revenue Service (IRS) oodles of bucks at year-end. On Item 7, you’re asked to write “Exempt” if you had no tax liability last year, and expect to be in the same situation again this year. Most people leave this blank. A Federal W-4 form is only complete if you’ve signed and dated it.

Most states have their own W-4 form to complete in addition to the federal form. When you file your federal income tax each mid-April and the amount you owe or if the refund is relatively small, then you probably wrote the correct number on line 5. If you’re due a large refund and your situation looks similar for the next year, you probably want to write a larger number on line 5. If you end up owing the IRS a significant amount of money, you definitely want to change line 5 on the W-4, pronto. You can either lower the number on line 5, or fill in a dollar amount on line 6. Complete the W-4 correctly, and you’ll avoid unpleasant surprises at tax-time. The HR staff at work can help you. It’s a simple task, but it must be done correctly.

