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EMOTIONAL INTELLIGENCE ON THE PATH TO A FULFILLING LIFE
LAFAYE M. PLATTER, ED.D.
APRIL 15, 2017
“These materials have been prepared by the CASBO Retiree Professional Council. They have not been reviewed by State CASBO for approval, so therefore are not an official statement of CASBO.”
Emotional Intelligence is the ability to recognize your emotions, understand what they are telling you, and realize how your emotions affect people around you. Emotional intelligence also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively. (Earnshaw, 2015)
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Definition
What is Emotional Intelligence (EQ)?
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
EQ
Considered to be a more important indicator of success than IQ.
Can be improved with training, unlike IQ.
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Why Is EQ Important?
Higher earningsBetter relationshipsMore opportunitiesMore choices
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Emotional Intelligence 2.0Bradberry and Greaves, 2009
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Emotions Are Contagious
The strongest emotional state gets passed on.
Emotions drive behavior.
Emotions influence decision -making.
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Journal
Why is EQ important in your life?
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
About You…Assessments
Groupings (alike/different) discussions
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Personal Improvement PlanIncreasing Your EQ
Set ExpectationsExecute WellEvaluate Your ProgressHave an Exit Strategy – Continuous Improvement Cycle
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Johari Window
Known to self/Known to others
Known to self/Unknown to others
Unknown to self/Known to others
Unknown to self/Unknown to others
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Listen to Understand
What do you mean by…
What’s the difference between…
I wonder…
I’m curious to know more about…
Can you give me an example of…
What would it look like if…
What do you think would happen if…
What’s another way we might…
What do you think…
Have you considered…
How might that affect…
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Soft SkillsCommunication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability
Self-Confidence
Ability to Learn
Networking
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
5 Signs of High EQ
They handle criticism without denial, blame, excuses or anxiety.They are open-minded.They are good listeners.They do not sugarcoat the truth.They apologize when they are wrong.
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Examine the Reason
Everything that is said should be true; however, not everything that is true needs to be said.
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Body Language
Speaks Louder than Words…◦Rolling eyes◦Tapping fingers◦Crossed arms◦Scowl or frown◦Shaking head◦No eye contact
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
FactsDataBasic InformationPolicyNOT emotional or sensitive issues.
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
Dealing With Difficult PeopleTalentsmart Article
Journal activity
Discussion
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Serenity Prayer
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A Good Reason To Watch TV
Activity
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
ConclusionQuestions
Comments
Concerns
Highlights
LaFaye Platter
2017 CASBO ANNUAL CONFERENCE & CALIFORNIA SCHOOL BUSINESS EXPO
