EMC InfoArchive EMCآ®InfoArchive Version4.2 InstallationGuide EMCCorporation CorporateHeadquarters Hopkinton,MA01748-9103

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  • EMC® InfoArchive Version 4.2

    Installation Guide

    EMC Corporation Corporate Headquarters

    Hopkinton, MA 01748-9103 1-508-435-1000 www.EMC.com

  • Legal Notice

    Copyright © 2017 EMC Corporation. All Rights Reserved.

    EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

    THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATIONMAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KINDWITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

    Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

    For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. Adobe and Adobe PDF Library are trademarks or registered trademarks of Adobe Systems Inc. in the U.S. and other countries. All other trademarks used herein are the property of their respective owners.

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  • Table of Contents

    Preface ................................................................................................................................ 5

    Chapter 1 Overview ..................................................................................................... 7 Upgrading InfoArchive..................................................................................... 8 Upgrading from InfoArchive 4.1 to 4.2 ............................................................... 9 Preparation .................................................................................................. 9 Migration..................................................................................................... 10 Known Issue ............................................................................................ 16 Adding New Indexes ............................................................................ 16

    Testing the Migration.................................................................................... 16 Troubleshooting ........................................................................................... 17

    Updating Search Templates in the Audit Application.......................................... 18

    Chapter 2 Prerequisites and Certified Configurations ................................................. 19 Optional Components for InfoArchive ............................................................... 19

    Chapter 3 Installing InfoArchive .................................................................................. 21 InfoArchive Deployment Options ...................................................................... 21 Installing on Linux and Windows Using the Installation Wizard.......................... 22 Linux Command Line Installation ..................................................................... 22 Running xDB Admin on Linux .......................................................................... 23 Windows Command Line Installation ................................................................ 23 Installing and Configuring InfoArchive Over Multiple Servers ........................... 24 Installing xDB .............................................................................................. 24 Installing and Configuring the InfoArchive Server .......................................... 26 Installing and Configuring the InfoArchive Web Application .......................... 28 Installing an Application............................................................................... 29

    Running xDB Admin on Windows .................................................................... 29 Installing Gateway/InfoArchive Web Application in Apache Tomcat.................... 29 Loading Sample Application Data Sets (Optional) .............................................. 30 JDBC Connection Setup .................................................................................... 31 User Information for Sample Data ..................................................................... 32 Creating a File System Root............................................................................... 32 Using Encrypted Passwords in Configuration Files ............................................. 32 Using SunJCE/Bouncy Castle (Local Keystore)................................................ 33 Tools........................................................................................................ 33 Server ...................................................................................................... 34

    Using Gemalto (Remote Keystore) ................................................................. 35 Tools........................................................................................................ 35 Server ...................................................................................................... 35

    Changing and Re-encrypting the Password .................................................... 36 ANT Tasks and Ciphered Values for Passwords.............................................. 36

    3

  • Table of Contents

    Creating Decryption Configuration............................................................ 36 Enable Cipher-texted Values in the ANT Tasks in the PhoneCalls Application ............................................................................................. 37

    Chapter 4 Disaster Recovery Scenario for InfoArchive 4.2 .......................................... 39 Terminology..................................................................................................... 39 Requirements ................................................................................................... 40 Considerations ................................................................................................. 41 Recovery/Failover Steps .................................................................................... 41 Relevant Configuration ..................................................................................... 43

    Chapter 5 Troubleshooting Installation ........................................................................ 45

    4

  • Preface

    Intended Audience This document is intended for system administrators who are responsible for installing EMC InfoArchive.

    To install InfoArchive, you must have:

    • administrative privileges on the host(s) where you install EMC InfoArchive components

    • working knowledge of the operating system on which you install EMC InfoArchive

    • working knowledge of EMC xDB deployment

    • working knowledge of Apache Ant and web application servers, such as Apache Tomcat

    Path Conventions This document uses the following path convention:

    Path Variable Description

    INSTALL_DIR The directory where the EMC InfoArchive installation package is extracted to and runs from.

    Documentation The following documentation provides information about InfoArchive:

    • EMC InfoArchive Release Notes

    • EMC InfoArchive Configuration & Administration Guide

    • EMC InfoArchive Command Line Tool Guide

    • EMC InfoArchive Installation Guide

    5

  • Preface

    Revision History

    Revision Date Description

    January 2017 InfoArchive version 4.2

    6

  • Chapter 1 Overview

    EMC InfoArchive is a unified enterprise archiving platform that stores related structured data and unstructured content in a single and consolidated repository. InfoArchive enables corporations to preserve the value of enterprise information in a single, easily accessible, unified archive.

    InfoArchive includes the following components:

    • InfoArchive Web Application (webapp): provides the main web application, allowing easy access to most configuration options and functionality.

    • InfoArchive Server: provides archiving services to InfoArchive Web Server.

    • InfoArchive XML Repository (xDB): provides data storage services to InfoArchive Server. xDB is included in the InfoArchive distribution and automatically installed as part of the general set up.

    • InfoArchive shell (iashell) [Optional]: provides a command line tool to perform administrative tasks, ingest data and manage and query objects.

    • Framework for Data Ingestion [Optional]: provides a framework for data ingestion using Ant. Sample applications are available in the distribution’s tools directory.

    You can install InfoArchive and xDB on a single host, or you can distribute components over several hosts based on security, licensing, or other operation considerations. EMC recommends that you keep the InfoArchive installation architecture as simple as possible to avoid latency in data transfer. Use a recommended installation unless you have an explicit reason not to do so.

    The bulk of the storage size is in the Tools/applications directory, which is not needed on any of the servers. It is recommended, however, that you do not turn off the various server components. The benefit will be very small and there would be a lot of small parts that need to be specified (start-up scripts, system scripts, libraries, etc.).

    InfoArchive runs xDB. The EMC Docu

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