EMC Documentum DocumentumAdministrator Documentum DocumentumAdministrator Version6.5SP1 DeploymentGuide P/N300008384A01 EMCCorporation CorporateHeadquarters:

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  • EMC DocumentumDocumentum Administrator

    Version 6.5 SP1

    Deployment Guide

    P/N 300008384 A01

    EMC CorporationCorporate Headquarters:

    Hopkinton, MA 01748910315084351000www.EMC.com

  • Copyright 1994 2008 EMC Corporation. All rights reserved.Published December 2008

    EMC believes the information in this publication is accurate as of its publication date. The information is subject to changewithout notice.

    THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONSOR WARRANTIES OF ANY KINDWITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLYDISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

    Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

    For the most uptodate listing of EMC product names, see EMC Corporation Trademarks on EMC.com.

    All other trademarks used herein are the property of their respective owners.

  • Table of Contents

    Preface ................................................................................................................................. 9

    Chapter 1 Quick Start .................................................................................................. 11

    Chapter 2 Planning for Deployment ............................................................................. 13Required and optional supporting software........................................................ 13Typical configuration ........................................................................................ 14Preparing the Content Server ............................................................................ 15Application server host requirements................................................................. 15Directory name restriction............................................................................. 15Content transfer directory permissions .......................................................... 15DNS resolution............................................................................................. 15

    Deploying multiple applications........................................................................ 16Deploying language packs ................................................................................ 16Customizing an application............................................................................... 16

    Chapter 3 Planning for Mixed Environments (5.3.x and 6 or higher) ............................ 17

    Chapter 4 Preparing the Client Hosts .......................................................................... 19Ensuring a certified JVM on browser clients ....................................................... 19Enabling HTTP content transfer in Internet Explorer 7 ........................................ 20Enabling UCF content transfer in Internet Explorer 7 on Windows Vista .............. 20Enabling content transfer in Firefox ................................................................... 21Configuring Firefox version 3.x ......................................................................... 21Supporting Outlook mail message archives ........................................................ 23Using Citrix Presentation Server Client .............................................................. 24Turning off the popup blocker in Internet Explorer ............................................ 24

    Chapter 5 Preparing the Application Server Host ........................................................ 25Setting the Java memory allocation .................................................................... 26Turning off failover........................................................................................... 26Preparing environment variables for nondefault DFC locations .......................... 26Preparing Apache Tomcat and JBoss server ........................................................ 27Preparing WebLogic Server ............................................................................... 27Supporting large content transfer operations in a managed serverenvironment ................................................................................................ 28

    Preparing IBMWebSphere ................................................................................ 28Supporting failover in a cluster...................................................................... 28Applying policies for WebSphere security ...................................................... 28

    Preparing Oracle Application Server.................................................................. 30

    EMC Documentum Administrator Version 6.5 SP1 Deployment Guide 3

  • Table of Contents

    Preparing Sun Java System Application Server ................................................... 31Turning off tag pooling ................................................................................. 31Turning off failover....................................................................................... 31Modifying the Sun policy file ........................................................................ 31

    Preparing to use an external web server ............................................................. 32

    Chapter 6 Upgrading a WDKbased Application .......................................................... 33

    Chapter 7 Deploying a WDKbased Application ........................................................... 35Preparing the WAR file for deployment.............................................................. 35Enabling DFC connections to repositories .......................................................... 36Enabling DFC memory optimization.................................................................. 37Enabling presets and preferences repositories..................................................... 37Enabling external searches ................................................................................ 38Deploying multiple applications........................................................................ 38

    Chapter 8 Completing the Deployment ........................................................................ 39Configuring UCF.............................................................................................. 39Configuring IBMWebSphere after deployment .................................................. 39Manual steps for deploying Documentum Administrator on IBMWebSphere................................................................................................... 40

    Configuring Oracle Application Server .............................................................. 40Deploying default virtual link support ............................................................... 40Accessing the application .................................................................................. 41Testing WDK samples ....................................................................................... 42

    Chapter 9 Configuring Single SignOn for Security Servers ........................................ 45

    Chapter 10 Deploying Documentum Administrator ....................................................... 49About Documentum Administrator ................................................................... 49Fullyqualified domain name required for Documentum Administrator............... 50Resource Management availability..................................................................... 50Enable presets for Administrator Access and Resource Management ................... 50Manual step for configuring LDAP SSL.............................................................. 50Modal popup ................................................................................................... 50Overview ..................................................................................................... 51Configuring the modal popup ....................................................................... 51

    Chapter 11 Troubleshooting Deployment ...................................................................... 53Wrong JRE used for application server ............................................................... 53No global registry or connection broker ............................................................. 53No connection to Content Server ....................................................................... 54DM_VEL_INSTANTIATION_ERROR ................................................................ 54Login page incorrectly displayed ....................................................................... 54Slow performance............................................................................................. 54Out of memory errors in console or log .............................................................. 55Slow display first time ...................................................................................... 55DFC using the wrong directories on the application server .................................. 55

    4 EMC Documentum Administrator Version 6.5 SP1 Deployment Guide

  • Table of Contents

    Application startup errors ................................................................................ 55Tag pooling problem......................................................................................... 55UCF client problems ......................................................................................... 56Citrix client problems ....................................................................................... 56Connection issues between an Federated Search Server and IPv6 clients............... 57

    Appendix A PreInstallation Checklist ..

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