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PRIMER ON E-GOV PROJECT MANAGEMENT ESSENTIALS Competencies, Life Cycle, Process, Template and Software to Lead, Direct and Control Project

EGOV PROJECT MANAGEMENT PRIMER

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Competencies, Life Cycle, Process, Template and Software to Lead, Direct and Control Project. Basic knowledge to Improve the leadership, management, and technical mindsets and practices behind the e-Government ICT project’s performance, methodology, justification, planning, implementation, control, evaluation and support

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Page 1: EGOV PROJECT MANAGEMENT PRIMER

PRIMER ON E-GOV PROJECT MANAGEMENT ESSENTIALS Competencies, Life Cycle, Process, Template and Software to Lead, Direct and Control Project

Page 2: EGOV PROJECT MANAGEMENT PRIMER

GOAL Improve the leadership, management, and technical mindsets and practices behind the e-

Government ICT project’s performance, methodology, justification, planning, implementation,

control, evaluation and support

OBJECTIVES

1. Describe the knowledge, skills and attitudes requirements to manage the projects towards

success

2. Explore the various references standards that defines the mindset, methodology and

certification in managing projects

3. Build common understanding on the detailed processes, deliverable, templates and tools to

manage ICT project for e-government and community development

4. Elaborate the use of project management tools to capture, store and analyze project data and

generate project information and knowledge , and how to use project templates to document

project management deliverable on each phase or stage of the ICT project

5. Discover, evaluate, and use open standard computer software and web based services to

support the documentation, collaboration, communication, visualization, publication, and

monitoring requirements of project management.

Page 3: EGOV PROJECT MANAGEMENT PRIMER

TABLE OF CONTENTS Goal................................................................................................................................................................................ 2

Objectives ...................................................................................................................................................................... 2

Project Management Basic Definitions ......................................................................................................................... 5

Description of e-Government ................................................................................................................................... 5

Project ....................................................................................................................................................................... 5

Project Valuation – ................................................................................................................................................... 5

Project Management ................................................................................................................................................ 6

Project Management Office ...................................................................................................................................... 6

Project Manager ....................................................................................................................................................... 7

PROJECT MANAGEMENT COMPETENCIES: (Project Manager View) ............................................................................. 8

ICT Project Manager Categories of Skills .................................................................................................................. 8

PROJECT MANAGEMENT MATURITY ASSESSMENT (Organizational View) ................................................................. 10

ICT Project Management Failure Points ................................................................................................................. 10

Presence Ranking ................................................................................................................................................. 10

Project Management Capability Maturity Rubric ................................................................................................... 11

PROJECT MANAGEMENT METHODOLOGY STANDARDS ............................................................................................. 12

Project Management Life-Cycle Phases ........................................................................................................... 12

Project Management Knowledge Areas ............................................................................................................ 13

ICT Project Management Domains ......................................................................................................................... 14

Business Management Life Cycle OF PROJECT ................................................................................................ 14

Solution Development Lifecycle of Project ..................................................................................................... 17

THINKING AND DOCUMENTATION TEMPLATES .......................................................................................................... 19

Project Initial Definition and Planning .................................................................................................................... 19

ICT Project Visioning and Scoping ........................................................................................................................... 21

ICT Project Business Case ........................................................................................................................................ 22

ICT Solution Development Project Scoping ..................................................................................................... 24

ICT Project Cost and Budget: Item Spreadsheet ..................................................................................................... 25

ICT Project Investment Requirement and Cost ....................................................................................................... 28

Project Organization: Roles Matrix ......................................................................................................................... 30

REQUIREMENT TRACEABILITY MATRIX ................................................................................................................... 32

Page 4: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT MANAGEMENT OPEN STANDARD SOFTWARE ....................................................................................... 33

Project Documentation Software ...................................................................................................................... 33

Project Gantt chart Software ............................................................................................................................ 33

Project Modeling Software ................................................................................................................................. 33

Project File Security Software ........................................................................................................................... 33

Project Collaboration Suite ................................................................................................................................ 33

Page 5: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT BASIC DEFINITIONS

DESCRIPTION OF E-GOVERNMENT

World Bank Definition: “It refers to the use by government agencies of information

technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the

ability to transform relations with citizens, businesses, and other arms of government.”

“These technologies can serve a variety of different ends: (1) better delivery of government

services to citizens, (2) improved interactions with business and industry, (3) citizen

empowerment through access to information, or (4) more efficient government management.”

“The resulting benefits can be less corruption, increased transparency, greater convenience,

revenue growth, and/or cost reductions.”

PROJECT

OGC PRINCE 2 -“A management environment that is created for the purpose of

delivering one or more business products according to a specified Business Case.”

“A temporary organization that is needed to produce a unique and predefined outcome

or result at a pre-specified time using predetermined resource.”

PMI PMBOK - “A project is a temporary endeavour undertaken to create a unique

product, service or result. It is performed by people, constrained by limited resources,

planned, executed and controlled.”

“Projects are different from operations because the latter are ongoing and repetitive

activities, while projects are temporary and unique.”

PROJECT VALUATION –

Indicative areas to refer the value of a project

Quality of Experience

Cost Effectivity

Sustainability

Governance

Page 6: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT

Project management is the aapplication of principles, practices, and techniques to lead

project teams and control project schedule, cost, and risks to deliver the results of a

successful project to the delighted stakeholders.

Control:

Scope, Time, Cost, Resources, Quality, Change, and Security

Agenda:

Performance, Culture, People, Process, and Technology

Project management is a process with the following components: (PMBOK)

1. Inputs (documents, plans, designs, etc.)

2. Tools and Techniques (thinking tool applied to inputs)

3. Outputs (documents, products, etc.)

PROJECT MANAGEMENT OFFICE

PMBoK Definition:

Shared and coordinated resources across all projects administered by the PMO

Identification and development of project management methodology, best practices,

and standards

Clearinghouse and management for project policies, procedures, templates, and other

shared documentation

Centralized configuration management for all projects administered by the PMO

Centralized repository and management for both shared and unique risks for all

projects

Central office for operation and management of project tools, such as enterprise-wide

project management software

Central coordination of communication management across projects

A mentoring platform for project managers

Central monitoring of all PMO project timelines and budgets, usually at the enterprise

level

Coordination of overall project quality standards between the project manager and any

internal or external quality personnel or standards organization.

Page 7: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGER

Responsibility Domains of Project Manager (From TenStep)

A. PROCESS RESPONSIBILITIES B. PEOPLE RESPONSIBILITIES

1. Define the project and build the work plan

2. Supervise the implementation of the overall work

plan, that the work is assigned and completed on

time, according to quality specifications and within

budget.

3. Identify, track, and resolve the project issues.

4. Communicate proactively the project information

to all stakeholders.

5. Identify, monitor, and mitigate the project risk.

6. Ensure acceptable quality of the solution and

project deliverables at every phase of the project.

7. Manage proactively the project scope by insuring

that only what was agreed to is delivered, and the

changes are approved through scope management.

8. Define the metrics and collect the data that set

the proper view on how the project is progressing,

and whether the production of the deliverables is

acceptable based on agreed specification, time

and cost.

1. Lead the identification and elaboration of the

project processes, and make sure that people

follow the tasks directives.

2. Lead the team to willingly follow your direction.

Leadership is about communicating a vision and

getting the team to accept it and strive to get

there with you.

3. Set the reasonable, challenging and clear

expectation of people, and holding them

accountable for meeting the expectations and

allow them to get enabling opportunities.

4. Facilitate team-building, so that people work

together well, and feel motivated to work hard for

the sake of the project and other team members.

5. Communicate proactively and clearly, both

verbally and written.

6. Realize good and active listening skills

Page 8: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT COMPETENCIES: (PROJECT MANAGER VIEW)

ICT PROJECT MANAGER CATEGORIES OF SKILLS

1. Leadership Skills

Attributes

VISIONING Leads strategic management; defines, communicates, and leads goals and

objectives

CONTROL Decides, implements and monitors

NEGOTIATION listens, builds consensus, and manages conflict

2. Management Skills

Attributes

PLANNING Gathers data, analyze information, look forward decision, design, and write

CONTROL Facilitates process initiation, execution, control and improvement, and lead

decision making

DOCUMENTATION Captures and stores information for knowledge requirements

Page 9: EGOV PROJECT MANAGEMENT PRIMER

3. Technical Skills

Attributes

ANALYSIS Captures information and apply appropriate thinking tool to build

understanding, decision, and planned action.

DESIGN Capturer requirements and performance specifications, and apply appropriate

modeling tool

BUILDING Defines and implements the development platform, and to control delivery and

integration of work packages to comply with the project scope and outcome

requirements

Page 10: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT MATURITY ASSESSMENT (ORGANIZATIONAL

VIEW)

ICT PROJECT MANAGEMENT FAILURE POINTS

FAILURE CAUSES

RUSSEL D. ARCHIBALD (MPCM Survey)

PRESENCE

RANKING

Frequent scope changes: 73%

Unattainable deadlines: 51%

Frequent scope changes: 73%

Incorrect or incomplete Feasibility Study (or Business Case or Business Plan): 27%

Precarious project management methods, tools and techniques: 22%

Lack of resources (human, financial and material): 22%

Insufficient or inadequate commitment from senior management: 22%

Inadequate risk management: 22%

Project managers with insufficient management skills: 20%

Insufficient or inadequate IT team’s technical skills: 13%

Insufficient or inadequate commitment from the involved user areas: 7%

Page 11: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT CAPABILITY MATURITY RUBRIC

(Based on OGC P3M3)

Maturity

Level

Maturity Condition Descriptor

5 Optimized Process The organization runs continuous process

improvement with proactive problem and

technology management for projects in order to

improve its ability to depict performance over

time and optimize processes

4 Managed Process The organization obtains and retains specific

measurements on its project management

performance and run a quality management

organization to better predict future

performance

3 Defined Process The organization has its own centrally controlled

project processes, and individual projects can

flex within these processes to suit the particular

project.

2 Repeatable Process The organization ensures that each project is run

with its own processes and procedures to a

minimum specified standard. There may be

limited consistency or co-ordination between

projects.

1 Initial Process The organization recognizes projects and run

them differently from its ongoing business.

Projects may be run informally with no standard

process or tracking system.

Page 12: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT METHODOLOGY STANDARDS

The methodology standards help the project manager to define and manage the end-to-end

stages, activities, requirements, and deliverables of both the business and product development

components of ICT project. The project team members and stakeholders are given the common

references on how to appraise and deliver the expectations defined for the project. The applicable

methodology standards provide the competencies and organization to project handling, and make

available the performance benchmark to validate the kind of input, tools, and deliverables entered

into the project management.

PROJECT MANAGEMENT LIFE-CYCLE PHASES

PMBOK

Project Management Body of

Knowledge

PRINCE2

Project in Controlled

Environment

MSF

Microsoft Solutions

Framework

1. Initiating

1. Starting Up a Project 1. Envisioning Phase

2. Planning

2. Planning 2. Planning Phase

3. Executing

3. Controlling a Stage 3. Developing Phase

4. Controlling and Monitoring

4. Managing Product Delivery 4. Stabilizing Phase

5. Closing 5. Managing Stage Boundary

5. Deploying Phase

7. Closing a Project

Page 13: EGOV PROJECT MANAGEMENT PRIMER

PROJECT MANAGEMENT KNOWLEDGE AREAS

PMBOK

Project Management Body of

Knowledge

PRINCE2

Project in Controlled

Environment

SWEBOK

Software Engineering Body

of Knowledge

Integration Management

Business Case Requirements

Scope Management

Organization Design

Time Management

Plans Construction

Cost Management

Controls Testing

Quality Management

Management of Risks Maintenance

Human Resource Management

Quality in a Project

Environment

Communication Management

Configuration Management

Risk Management

Change Control

Procurement Management

Page 14: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT MANAGEMENT DOMAINS

1. Business Management

Business Case, Policy and Regulations, Acquisition and Procurement, Scope and Time, Cost

and Budget, Plan and Implementation, Documentation and Communication, Human

Resources, Contracts and Vendors, and Risk Mitigation

2. Solution Development Management

Requirement, Approach, Standards, Architecture, Configuration, Technology, Skills,

Construction, Control, Testing, Acceptance, Training, Integration, Security, Roll-Out, and

Support

BUSINESS MANAGEMENT LIFE CYCLE OF PROJECT

Stages Tasks Results

INITIATION Data gathering for the baseline information to define

the need for the project, value justification of the

project, solution and requirements, the available

options

Agreement on the project methodology, estimation

tools, and financial valuation formula.

Elaboration of the needs, key performance indicators,

critical success factors, financial valuation metrics

Formulation and approval of the business case

Composition, approval and release of the request for

proposal with project terms of reference

Acceptance, review and approval of project proposal

Composition, approval and release of the project

contracts, and project implementation terms of

reference based on the approved project proposal

Setting up of the project organization and the

appointment of the project manager

Research data and information

Approved business case

Request for Proposal and Project

Terms of Reference

Approved Project Proposal

Project Contracts

Project Implementation Terms of

References

Project Manager Appointment

PLANNING INITIATION EXECUTION CLOSING CONTROLL

Page 15: EGOV PROJECT MANAGEMENT PRIMER

PLANNING

Definition of the tasks and requirements to be planned

for execution and utilization

Elaboration and agreement on of the applicable input,

procedures, methodology and tools to be use in

planning the project development.

Composition of the Project Management Plan to integrated

the following plans

Work Plan –work breakdown schedule, organization

breakdown schedules

Resource Plan – organization, skills needs, recruitment,

people training, deployment schedules

Procurement Plan – bills of materials, acquisition strategy,

contract handling

Communication Plan – reporting instruments, kinds of

communications, audience definition and information needs

Risk Management Plan – What if identification process and

the mitigation and action requirements

Budget Plan – Budget Items, Cost and Scheduling

Quality Plan – Quality assurance procedures and tools

specifications

Training Plan – capability requirement matrix and training

design, and schedules

Technology Plan – technology items, approaches, standards,

and delivery, installation, and configuration, and testing

schedules

Change Management Plan –request for changes as a result of

problem, incident, etc…

Work Breakdown Schedule

Organization Breakdown Schedule

Estimation Techniques

Project Management Plan

Issues and Problem Management

Plan

Change Management Organization

EXECUTION

Definition of solutions requirement

Design the solution model

Create the solution model prototype

Verify and Validate solution model prototype

Build the beta version of the solution

Internal Team verification and validation of beta

version of the solution

Train users to test the beta version release

Process Model

Information Model

Technology Model

Work Packages

Delivery Report

Accomplishment Reports

Minutes of the Meeting

User’s Approval, Sign-in and Sign-

Page 16: EGOV PROJECT MANAGEMENT PRIMER

Test and Approve the beta version

Integration and normalization of the final version

Test and approve the final version

Release the final version

Handle incident, problem and change request

Off document

Training Report

Configuration Documentation

User’s Manual

CONTROL

Institute and enforce compliance report

Issues reporting and change management handling

Compliance Checklist

Issues Documentation

Attendance Reporting

Testing and Quality Assurance

Documents

CLOSURE

Lessons Learned

Contracts closure

Handing over

Project document archived

Lesson Learned Document

Payment

Project Acceptance Documentation

Turn-over Documentations

Page 17: EGOV PROJECT MANAGEMENT PRIMER

SOLUTION DEVELOPMENT LIFECYCLE OF PROJECT

Stages Tasks Results

VISIONING & PLANNING Setting the goals, strategy,

approach, configuration, and plan

of developing the solution based on

the approved business case and

project proposal of the project.

Project Work Plan

REQUIREMENT ANALYSIS Elicitation and documentation of

information to compose the input,

process, output, and technology

architecture specifications of the

proposed solution

Analysis and definition of the

functional and non-functional

requirements of the proposed

solution.

Business, Information, Technology

Configuration Documentation

Functional and non-functional

requirement checklists

SOLUTION DESIGN Visual drawing of the application,

data, and technology model, and

prototype making of the solution

Generate mock-ups and prototypes

of processes, screen, reports

Validation, verification and

approval of the visual drawing and

prototype.

Process, application, data, and

technology models

Application conceptual model

Database model

Technology platform model

SOLUTION BUILDING Coding of the approved application,

data and technology prototype.

Internal testing on the conformance

of the coded solution to approved

design of the solution requirements

Work Packages

Conformance Testing Report – Pass –

Fail –

Revision Report

SOLUTION TESTING Validation and verification of the

functional and non-functional

requirements of the alpha version

List of approved work packages

Change Requests

VISIONING

PLANNING

REQUIREMENT

DEFINITION

DESIGN BUILDING TESTING

INTEGRATION

RELEASE SUPPORT

MAINTENANCE

Page 18: EGOV PROJECT MANAGEMENT PRIMER

of the application model and

database tables

Issues reporting and change request

SOLUTION INTEGRATION Putting together the functionally

accepted modules, databases,

network services and security

services to run the integrated

version of the solution

Integration testing to validate and

verify the inter-operational

performance

Integrated work package beta

version

Testing report and change requests

SOLUTION ACCEPTANCE Conduct of user’s training on using

the functional beta version of the

solution

Perform user’s testing and

acceptance of the completed

solution version

Solution business readiness

assessment of the final solution

version for release

Training Design

Testing Scripts

Testing Report

Change Request

List of accepted functional and non-

functional features

SOLUTION RELEASE Normalization of the configuration

requirements for the solution final

version release

Deploying by installing and

configuring the release version of

the solution to business production

area.

Training of the production users.

Final Release Version of the work

packages

User manual

List of location and users for

deployment, and status of

installation and configuration

Users training schedules

SOLUTION SUPPORT Setting up of the organization and

procedures for Incident, problem

and change handling

Accepting incident and problems for

documentation, reporting, analysis

and resolution

Service Desk

Page 19: EGOV PROJECT MANAGEMENT PRIMER

THINKING AND DOCUMENTATION TEMPLATES

PROJECT INITIAL DEFINITION AND PLANNING

Logical Framework

OBJECTIVES MEASURABLE

INDICATORS

MEANS OF

VERIFICATION

IMPORTANT

ASSUMPTIONS

GOAL: Wider problem

the project will help to

resolve

Quantitative ways of

measuring or

qualitative ways of

judging timed

achievement of goal

Cost-effective methods

and sources to quantify

or assess indicators

External factors

necessary to sustain in

the long run

PURPOSE: The

immediate impact on

the project area or

target group i.e. the

change or benefit to be

achieved by the project

Quantitative ways of

measuring or

qualitative ways of

judging timed

achievement of purpose

Cost-effective methods

and sources to quantify

or assess indicators

External conditions

necessary if achieved

project purpose is to

contribute to reaching

project goal

OUTPUTS: These are

the specifically

deliverable results

expected from the

project to attain the

purpose

Quantitative ways of

measuring or

qualitative ways of

judging timed

production of outputs

Cost-effective methods

and sources to quantify

or assess indicators

Factors out of project

control which, if

present could restrict

progress from outputs

to achieving project

purpose.

ACTIVITIES: These are

the tasks to be done to

produce the outputs.

Quantitative ways of

measuring or

qualitative ways of

judging timed

performance of the

activities

Cost-effective methods

and sources to quantify

or assess indicators

Factors out of project

control which, if

present, could restrict

progress from activities

to achieving outputs

INPUT: These are the

resources and budget to

be made available to

realize the activities

and to produce the

outputs.

Quantitative ways of

measuring or

qualitative ways of

judging timed

performance of the

activities

Cost-effective methods

and sources to quantify

or assess indicators

Financial report as

required by the project

fund sources

Factors out of project

control which, if

present, could restrict

the provision of input

to initiate the activities

to achieving outputs

Page 20: EGOV PROJECT MANAGEMENT PRIMER

Stakeholder Analysis

The project stakeholders are individuals and organizations whose interests may be affected as

a result of executing the project. They are either primary or secondary stakeholders who needs,

knowledge, influences, resources, and regulatory functions are considered contributory to achieve the

project goal, and whose active engagement are considered critical success factors to the project

success.

The project manager has to initiate the activity of identifying the stakeholders, to perform the

critical evaluation of their situational stake, and manage their expectation and participation.

Stakeholders are persons assigned to the project, the members or departments within the organization,

the outside institutions with regulatory or supplier relationship with the organization, and individual or

groups considered as influencers.

The results of stakeholder analysis provide the stand-point on how to communicate with the

various interest groups of the project, and how to address differences and build consensus.

Stakeholder Analysis: Talking Points

1. Who to keep satisfied? 2. Who to manage closely? 3. Who to monitor with minimum effort? 4. Who to be kept informed?

Page 21: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT VISIONING AND SCOPING

MSF v3.0 Project Visioning and Scoping

BUSINESS

OPPORTUNITY SOLUTION CONCEPT SCOPE

SOLUTION DESIGN

STRATEGY

Opportunity Statement

Goals Feature/Functions List Architectural Design

Strategy

Vision Statement Objectives

Out of Scope Technical Design

Strategy

Benefit Analysis

Assumptions Version Release

Strategy

Constraints

Acceptance Criteria

User Profile

Operational Criteria

Usage Scenario

Business Requirements

Users Requirements

Operation Requirement

Systems Requirements

Page 22: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT BUSINESS CASE

Decision Points for E-Gov Project Justification

DECISION POINTS

INPUT

Project Needs, Goals and

Objectives,

Project Log Frame

Key Performance Indicators,

Critical Success Factors, and

Performance Metrics

Project Log Frame

Target Beneficiary and

Stakeholders

Stakeholder Analysis

Mandate or Developmental

Agenda Alignment

Agency R.A., Medium Term Developmental Goals, Incumbent President Agenda,

Approved Strategic Plan

Resulting Value to the Agency,

Citizen, and Government

Applied Information Economics, Balanced Score Card, Economic Value Added,

Economic Value Sourced, Portfolio Management, Real Option Valuation, Break

Even Analysis,

Technology Solution Options and

the Value of Choosing the Option

Enterprise Architecture, Information Systems Strategic Plan, Request for

Information

Risks

Risk Analysis, Costs of Risk, Costs of Mitigation, Risk Probability and Impact,

Timeframe Project Timelines, Work Breakdown Schedule

Project Requirements and Cost One-Time Development Expenses, One-Time Implementation Expenses, Capital

Costs, Maintenance/Continuing Cost

Financial Valuation Cost Benefit Analysis, Net Present Value, Payback, Total Cost of Ownership,

Internal Rate of Return, Opportunity Cost, Payback

Maintenance and Sustainability Service Support Plan and Service Management, Business Continuity Plan,

Business Plan

Page 23: EGOV PROJECT MANAGEMENT PRIMER

LOGICAL PROJECT DEFINITION MATRIX

JUSTIFICATION REQUIREMENT ACQUISITION

STAKEHOLDERS

Whose interest

will be affected

Internal

External

NEEDS

Problem,

Improvement,

Regulation

OBJECTIVES

Measurable End-

Result to Solve

Problem,

Improvement

Targets,

Compliance

Registration for

the Stakeholders

ICT SERVICES

SOLUTION

Product

Deliverables to

be Purchased or

Constructed

PRIMARY

FUNCTIONAL

REQUIREMENT

Core/Cutting

Across

Tasks,

Information and

Results

PRIMARY NON-

FUNCTIONAL

REQUIREMENT

Core/Cutting

Across

Quality

Characteristics in

the Tasks,

Information and

Results

SECONDARY

FUNCTIONAL

REQUIREMENT

Serves

particular

interest or

handle special

exceptions

SECONDARY

NON-

FUNCTIONAL

REQUIREMENT

Serves

particular

interest or

handle special

exceptions

DEVELOPMENT

APPROACH or

STRATEGY

Procedures

Methods

Standards

Tools

Infrastructure

Platforms

Skills

Organization

INPUT

GOOD AND

SERVICES

SUPPLIER

Page 24: EGOV PROJECT MANAGEMENT PRIMER

ICT SOLUTION DEVELOPMENT PROJECT SCOPING

PROJECT TASKS REQUIREMENTS

PROJECT PHASES ACTIVITY DURATION SERVICES GOODS

01. Business Case Preparation

02. Business Case Review and

Approval

03. Budget Requirement

Preparation, Allocation Request

Processing, Approval and Actual

Allocation

04. Request for Proposal

Preparation and Project Terms

of Reference Definition

05. Request for Proposal Review

and Approval of the Project

Terms of Reference

06. Procurement Preparation,

Bidding, Evaluation, Awards,

Contract Approval

07. Activation of Project

Implementation Organization

08. Detailed Project

Implementation Planning, Scope

Breakdown Refinement, Budget

Alignment, Delivery Schedules,

responsibility matrix

09. Developmental Platform

Delivery, Installation and

Configuration

10. Solution Requirement

Elicitation and Design Definition

11.Solution Prototype Building,

Validation and Verification

12. Solution Beta Version

Coding, Internal Testing and

Integration

13. Production Platform

Delivery, Installation and

Configuration

14. User’s Training for Solution’s

Beta Version Testing

15. Solution First Production

Release Version normalization

16. User’s Approval of

Production Version; and

release of solution to the users

environment

17. Service Support and

Maintenance

18. Project Closing and Turn-

over

Page 25: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT COST AND BUDGET: ITEM SPREADSHEET

SERVICES COST ITEMS AND BUDGET ESTIMATE

PROJECT DELIVERABLES SERVICES DETAILS

Expert & Skills

Requirement

Salary

Rate

HR/DAY

Total

Hours or

Mandays

Total

Salary

Travel,

Accommodation

Expenses

Insurance

01. Business Case

02. Financial Work Plan,

Budget Requirements and

Approved Allocation

02. Request for Proposal &

Project Terms of References

03. Reviewed and Approved

Bids

04. Project Office and Skilled

Personnel

05. Project Meetings and

Workshops and Project

Training

06. Project Work Plan

07. Development Platform

Hardware, Software and

Bandwidth

08. Approved Requirement

Documentation and Solution

Design, Architecture and

Functional Models

09. Validated and Verified

Solution Prototype Program –

application interfaces

prototypes, database tables,

and network interfaces

10. Beta Version Program

Module –working business

application, data, security,

integration interfaces, and

network

11. User’s Documentation

and User’s Training

12. User’s Testing and

Change Documentation

13. Normalized Production

Version of the Solution

14. Solution Roll Out

Support.

15. Incident Management

and Maintenance

Page 26: EGOV PROJECT MANAGEMENT PRIMER

COMPUTER GOODS REQUIREMENT AND BUDGET ESTIMATE

Project Management Office

COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH

Item Name No. &

Cost of

Units

Total

Cost

Software

Type

License

Number

Total Cost Capacity Duration

Cost

Workstation Operating

System

Network Hub Productivity

Tools

Server Scheduling

Program

Network

Cables/Peripheral

Security

Software

Solution Development Platform

COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH

Item Name No. &

Cost of

Units

Total

Cost

Software

Type

License

Number

Total Cost Capacity Duration

Cost

Workstation Modeler

Network Hub Editor

Server Application

Server

Network

Cables/Peripherals

Database

Server

Network

Server

Business Production Roll-Out

COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH

Item Name No. &

Cost of

Units

Total Cost Software

Type

License

Number

Total Cost Capacity Duration

Cost

Page 27: EGOV PROJECT MANAGEMENT PRIMER

Service Support Management

COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH

Item Name No. &

Cost of

Units

Total Cost Software

Type

License

Number

Total Cost Capacity Duration

Cost

Service

Desk

Service

Monitoring

Page 28: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT INVESTMENT REQUIREMENT AND COST

Investment

Component

Unit Duration Estimated

Unit Cost

Estimated Total

Cost

Total Cost % Source of Fund

SERVICES 000%

Project

Team

External Consultants

Training Venues

Transportation

Accommodations

Rentals

Bandwidth

Electricity, Water

GOODS 000%

User’s Access

Computer

Computer Server

Network Server

Internet Server

Application Server

Database Server

Security Server

Backup Server

Network Devices

Cabling and

Peripheral

Software Installer

and Licenses

Office Supplies

Other Equiptments

Page 29: EGOV PROJECT MANAGEMENT PRIMER

MAINTENANCE 000%

Computer Devices

Network Devices

Other Equiptments

Software

Building

TOTAL INVESTMENT COST

Page 30: EGOV PROJECT MANAGEMENT PRIMER

PROJECT ORGANIZATION: ROLES MATRIX

PROJECT TASKS: ROLES MATRIX

Date of First Draft: Version No. Current Version Date:

PROJECT NAME

PROJECT DURATION

PROJECT OUTCOME

PROJECT OWNER

PROJECT BENEFICIARY

SOURCING STRATEGY

PROJECT

TASKS

DELIVERABLES

PROJECT ROLES

Responsible Accountable Expert Work

Page 31: EGOV PROJECT MANAGEMENT PRIMER

PROJECT ACTIONS: RESPONSIBILITY MATRIX

Date of First Draft: Version No. Current Version Date:

PROJECT

NAME

PROJECT

DURATION

PROJECT

OUTCOME

PROJECT

OWNER

PROJECT

BENEFICIARY

SOURCING

STRATEGY

PROJECT

ACTION

ITEMS

PROJECT RESPONSIBILITY MATRIX

ACTION

IMPLEMENTOR

APPROVING

AUTHORITY

DECISION

PROVIDER

ANALYSIS,

EVALUATION &

RECOMMENDATION

MAKER

INTERNAL

SUBJECT

MATTER

EXPERT

EXTERNAL

SUBJECT

MATTER

EXPERT

Page 32: EGOV PROJECT MANAGEMENT PRIMER

REQUIREMENT TRACEABILITY MATRIX Unique

No.

Requirement

Statement

Requirement

Source

Software

Requirement

Specification

or

Functional

Requirement

Document

Reference

Number

Design

Specification

Document

Reference

Number

Program

Module

Name and

Reference

Number

Requirement

Test

Specification

Document

Reference

Number

Successful

Test

Verification

Modification

of

Requirements

Remarks

Page 33: EGOV PROJECT MANAGEMENT PRIMER

ICT PROJECT MANAGEMENT OPEN STANDARD SOFTWARE

PROJECT DOCUMENTATION SOFTWARE

1. Microsoft Office

2. Open Office

3. Google Drive

PROJECT GANTT CHART SOFTWARE

1. OpenProject

2. Gannt Project

PROJECT MODELING SOFTWARE

1. Microsoft Visio

2. Dia Diagrammer

PROJECT FILE SECURITY SOFTWARE

1. Antivirus

2. Unwanted File Cleaner

3. File Backup

4. File Encyprtion

PROJECT COLLABORATION SUITE

1. Google Apps

2. Basecamp Project Management