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Competencies, Life Cycle, Process, Template and Software to Lead, Direct and Control Project. Basic knowledge to Improve the leadership, management, and technical mindsets and practices behind the e-Government ICT project’s performance, methodology, justification, planning, implementation, control, evaluation and support
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PRIMER ON E-GOV PROJECT MANAGEMENT ESSENTIALS Competencies, Life Cycle, Process, Template and Software to Lead, Direct and Control Project
GOAL Improve the leadership, management, and technical mindsets and practices behind the e-
Government ICT project’s performance, methodology, justification, planning, implementation,
control, evaluation and support
OBJECTIVES
1. Describe the knowledge, skills and attitudes requirements to manage the projects towards
success
2. Explore the various references standards that defines the mindset, methodology and
certification in managing projects
3. Build common understanding on the detailed processes, deliverable, templates and tools to
manage ICT project for e-government and community development
4. Elaborate the use of project management tools to capture, store and analyze project data and
generate project information and knowledge , and how to use project templates to document
project management deliverable on each phase or stage of the ICT project
5. Discover, evaluate, and use open standard computer software and web based services to
support the documentation, collaboration, communication, visualization, publication, and
monitoring requirements of project management.
TABLE OF CONTENTS Goal................................................................................................................................................................................ 2
Objectives ...................................................................................................................................................................... 2
Project Management Basic Definitions ......................................................................................................................... 5
Description of e-Government ................................................................................................................................... 5
Project ....................................................................................................................................................................... 5
Project Valuation – ................................................................................................................................................... 5
Project Management ................................................................................................................................................ 6
Project Management Office ...................................................................................................................................... 6
Project Manager ....................................................................................................................................................... 7
PROJECT MANAGEMENT COMPETENCIES: (Project Manager View) ............................................................................. 8
ICT Project Manager Categories of Skills .................................................................................................................. 8
PROJECT MANAGEMENT MATURITY ASSESSMENT (Organizational View) ................................................................. 10
ICT Project Management Failure Points ................................................................................................................. 10
Presence Ranking ................................................................................................................................................. 10
Project Management Capability Maturity Rubric ................................................................................................... 11
PROJECT MANAGEMENT METHODOLOGY STANDARDS ............................................................................................. 12
Project Management Life-Cycle Phases ........................................................................................................... 12
Project Management Knowledge Areas ............................................................................................................ 13
ICT Project Management Domains ......................................................................................................................... 14
Business Management Life Cycle OF PROJECT ................................................................................................ 14
Solution Development Lifecycle of Project ..................................................................................................... 17
THINKING AND DOCUMENTATION TEMPLATES .......................................................................................................... 19
Project Initial Definition and Planning .................................................................................................................... 19
ICT Project Visioning and Scoping ........................................................................................................................... 21
ICT Project Business Case ........................................................................................................................................ 22
ICT Solution Development Project Scoping ..................................................................................................... 24
ICT Project Cost and Budget: Item Spreadsheet ..................................................................................................... 25
ICT Project Investment Requirement and Cost ....................................................................................................... 28
Project Organization: Roles Matrix ......................................................................................................................... 30
REQUIREMENT TRACEABILITY MATRIX ................................................................................................................... 32
ICT PROJECT MANAGEMENT OPEN STANDARD SOFTWARE ....................................................................................... 33
Project Documentation Software ...................................................................................................................... 33
Project Gantt chart Software ............................................................................................................................ 33
Project Modeling Software ................................................................................................................................. 33
Project File Security Software ........................................................................................................................... 33
Project Collaboration Suite ................................................................................................................................ 33
PROJECT MANAGEMENT BASIC DEFINITIONS
DESCRIPTION OF E-GOVERNMENT
World Bank Definition: “It refers to the use by government agencies of information
technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the
ability to transform relations with citizens, businesses, and other arms of government.”
“These technologies can serve a variety of different ends: (1) better delivery of government
services to citizens, (2) improved interactions with business and industry, (3) citizen
empowerment through access to information, or (4) more efficient government management.”
“The resulting benefits can be less corruption, increased transparency, greater convenience,
revenue growth, and/or cost reductions.”
PROJECT
OGC PRINCE 2 -“A management environment that is created for the purpose of
delivering one or more business products according to a specified Business Case.”
“A temporary organization that is needed to produce a unique and predefined outcome
or result at a pre-specified time using predetermined resource.”
PMI PMBOK - “A project is a temporary endeavour undertaken to create a unique
product, service or result. It is performed by people, constrained by limited resources,
planned, executed and controlled.”
“Projects are different from operations because the latter are ongoing and repetitive
activities, while projects are temporary and unique.”
PROJECT VALUATION –
Indicative areas to refer the value of a project
Quality of Experience
Cost Effectivity
Sustainability
Governance
PROJECT MANAGEMENT
Project management is the aapplication of principles, practices, and techniques to lead
project teams and control project schedule, cost, and risks to deliver the results of a
successful project to the delighted stakeholders.
Control:
Scope, Time, Cost, Resources, Quality, Change, and Security
Agenda:
Performance, Culture, People, Process, and Technology
Project management is a process with the following components: (PMBOK)
1. Inputs (documents, plans, designs, etc.)
2. Tools and Techniques (thinking tool applied to inputs)
3. Outputs (documents, products, etc.)
PROJECT MANAGEMENT OFFICE
PMBoK Definition:
Shared and coordinated resources across all projects administered by the PMO
Identification and development of project management methodology, best practices,
and standards
Clearinghouse and management for project policies, procedures, templates, and other
shared documentation
Centralized configuration management for all projects administered by the PMO
Centralized repository and management for both shared and unique risks for all
projects
Central office for operation and management of project tools, such as enterprise-wide
project management software
Central coordination of communication management across projects
A mentoring platform for project managers
Central monitoring of all PMO project timelines and budgets, usually at the enterprise
level
Coordination of overall project quality standards between the project manager and any
internal or external quality personnel or standards organization.
PROJECT MANAGER
Responsibility Domains of Project Manager (From TenStep)
A. PROCESS RESPONSIBILITIES B. PEOPLE RESPONSIBILITIES
1. Define the project and build the work plan
2. Supervise the implementation of the overall work
plan, that the work is assigned and completed on
time, according to quality specifications and within
budget.
3. Identify, track, and resolve the project issues.
4. Communicate proactively the project information
to all stakeholders.
5. Identify, monitor, and mitigate the project risk.
6. Ensure acceptable quality of the solution and
project deliverables at every phase of the project.
7. Manage proactively the project scope by insuring
that only what was agreed to is delivered, and the
changes are approved through scope management.
8. Define the metrics and collect the data that set
the proper view on how the project is progressing,
and whether the production of the deliverables is
acceptable based on agreed specification, time
and cost.
1. Lead the identification and elaboration of the
project processes, and make sure that people
follow the tasks directives.
2. Lead the team to willingly follow your direction.
Leadership is about communicating a vision and
getting the team to accept it and strive to get
there with you.
3. Set the reasonable, challenging and clear
expectation of people, and holding them
accountable for meeting the expectations and
allow them to get enabling opportunities.
4. Facilitate team-building, so that people work
together well, and feel motivated to work hard for
the sake of the project and other team members.
5. Communicate proactively and clearly, both
verbally and written.
6. Realize good and active listening skills
PROJECT MANAGEMENT COMPETENCIES: (PROJECT MANAGER VIEW)
ICT PROJECT MANAGER CATEGORIES OF SKILLS
1. Leadership Skills
Attributes
VISIONING Leads strategic management; defines, communicates, and leads goals and
objectives
CONTROL Decides, implements and monitors
NEGOTIATION listens, builds consensus, and manages conflict
2. Management Skills
Attributes
PLANNING Gathers data, analyze information, look forward decision, design, and write
CONTROL Facilitates process initiation, execution, control and improvement, and lead
decision making
DOCUMENTATION Captures and stores information for knowledge requirements
3. Technical Skills
Attributes
ANALYSIS Captures information and apply appropriate thinking tool to build
understanding, decision, and planned action.
DESIGN Capturer requirements and performance specifications, and apply appropriate
modeling tool
BUILDING Defines and implements the development platform, and to control delivery and
integration of work packages to comply with the project scope and outcome
requirements
PROJECT MANAGEMENT MATURITY ASSESSMENT (ORGANIZATIONAL
VIEW)
ICT PROJECT MANAGEMENT FAILURE POINTS
FAILURE CAUSES
RUSSEL D. ARCHIBALD (MPCM Survey)
PRESENCE
RANKING
Frequent scope changes: 73%
Unattainable deadlines: 51%
Frequent scope changes: 73%
Incorrect or incomplete Feasibility Study (or Business Case or Business Plan): 27%
Precarious project management methods, tools and techniques: 22%
Lack of resources (human, financial and material): 22%
Insufficient or inadequate commitment from senior management: 22%
Inadequate risk management: 22%
Project managers with insufficient management skills: 20%
Insufficient or inadequate IT team’s technical skills: 13%
Insufficient or inadequate commitment from the involved user areas: 7%
PROJECT MANAGEMENT CAPABILITY MATURITY RUBRIC
(Based on OGC P3M3)
Maturity
Level
Maturity Condition Descriptor
5 Optimized Process The organization runs continuous process
improvement with proactive problem and
technology management for projects in order to
improve its ability to depict performance over
time and optimize processes
4 Managed Process The organization obtains and retains specific
measurements on its project management
performance and run a quality management
organization to better predict future
performance
3 Defined Process The organization has its own centrally controlled
project processes, and individual projects can
flex within these processes to suit the particular
project.
2 Repeatable Process The organization ensures that each project is run
with its own processes and procedures to a
minimum specified standard. There may be
limited consistency or co-ordination between
projects.
1 Initial Process The organization recognizes projects and run
them differently from its ongoing business.
Projects may be run informally with no standard
process or tracking system.
PROJECT MANAGEMENT METHODOLOGY STANDARDS
The methodology standards help the project manager to define and manage the end-to-end
stages, activities, requirements, and deliverables of both the business and product development
components of ICT project. The project team members and stakeholders are given the common
references on how to appraise and deliver the expectations defined for the project. The applicable
methodology standards provide the competencies and organization to project handling, and make
available the performance benchmark to validate the kind of input, tools, and deliverables entered
into the project management.
PROJECT MANAGEMENT LIFE-CYCLE PHASES
PMBOK
Project Management Body of
Knowledge
PRINCE2
Project in Controlled
Environment
MSF
Microsoft Solutions
Framework
1. Initiating
1. Starting Up a Project 1. Envisioning Phase
2. Planning
2. Planning 2. Planning Phase
3. Executing
3. Controlling a Stage 3. Developing Phase
4. Controlling and Monitoring
4. Managing Product Delivery 4. Stabilizing Phase
5. Closing 5. Managing Stage Boundary
5. Deploying Phase
7. Closing a Project
PROJECT MANAGEMENT KNOWLEDGE AREAS
PMBOK
Project Management Body of
Knowledge
PRINCE2
Project in Controlled
Environment
SWEBOK
Software Engineering Body
of Knowledge
Integration Management
Business Case Requirements
Scope Management
Organization Design
Time Management
Plans Construction
Cost Management
Controls Testing
Quality Management
Management of Risks Maintenance
Human Resource Management
Quality in a Project
Environment
Communication Management
Configuration Management
Risk Management
Change Control
Procurement Management
ICT PROJECT MANAGEMENT DOMAINS
1. Business Management
Business Case, Policy and Regulations, Acquisition and Procurement, Scope and Time, Cost
and Budget, Plan and Implementation, Documentation and Communication, Human
Resources, Contracts and Vendors, and Risk Mitigation
2. Solution Development Management
Requirement, Approach, Standards, Architecture, Configuration, Technology, Skills,
Construction, Control, Testing, Acceptance, Training, Integration, Security, Roll-Out, and
Support
BUSINESS MANAGEMENT LIFE CYCLE OF PROJECT
Stages Tasks Results
INITIATION Data gathering for the baseline information to define
the need for the project, value justification of the
project, solution and requirements, the available
options
Agreement on the project methodology, estimation
tools, and financial valuation formula.
Elaboration of the needs, key performance indicators,
critical success factors, financial valuation metrics
Formulation and approval of the business case
Composition, approval and release of the request for
proposal with project terms of reference
Acceptance, review and approval of project proposal
Composition, approval and release of the project
contracts, and project implementation terms of
reference based on the approved project proposal
Setting up of the project organization and the
appointment of the project manager
Research data and information
Approved business case
Request for Proposal and Project
Terms of Reference
Approved Project Proposal
Project Contracts
Project Implementation Terms of
References
Project Manager Appointment
PLANNING INITIATION EXECUTION CLOSING CONTROLL
PLANNING
Definition of the tasks and requirements to be planned
for execution and utilization
Elaboration and agreement on of the applicable input,
procedures, methodology and tools to be use in
planning the project development.
Composition of the Project Management Plan to integrated
the following plans
Work Plan –work breakdown schedule, organization
breakdown schedules
Resource Plan – organization, skills needs, recruitment,
people training, deployment schedules
Procurement Plan – bills of materials, acquisition strategy,
contract handling
Communication Plan – reporting instruments, kinds of
communications, audience definition and information needs
Risk Management Plan – What if identification process and
the mitigation and action requirements
Budget Plan – Budget Items, Cost and Scheduling
Quality Plan – Quality assurance procedures and tools
specifications
Training Plan – capability requirement matrix and training
design, and schedules
Technology Plan – technology items, approaches, standards,
and delivery, installation, and configuration, and testing
schedules
Change Management Plan –request for changes as a result of
problem, incident, etc…
Work Breakdown Schedule
Organization Breakdown Schedule
Estimation Techniques
Project Management Plan
Issues and Problem Management
Plan
Change Management Organization
EXECUTION
Definition of solutions requirement
Design the solution model
Create the solution model prototype
Verify and Validate solution model prototype
Build the beta version of the solution
Internal Team verification and validation of beta
version of the solution
Train users to test the beta version release
Process Model
Information Model
Technology Model
Work Packages
Delivery Report
Accomplishment Reports
Minutes of the Meeting
User’s Approval, Sign-in and Sign-
Test and Approve the beta version
Integration and normalization of the final version
Test and approve the final version
Release the final version
Handle incident, problem and change request
Off document
Training Report
Configuration Documentation
User’s Manual
CONTROL
Institute and enforce compliance report
Issues reporting and change management handling
Compliance Checklist
Issues Documentation
Attendance Reporting
Testing and Quality Assurance
Documents
CLOSURE
Lessons Learned
Contracts closure
Handing over
Project document archived
Lesson Learned Document
Payment
Project Acceptance Documentation
Turn-over Documentations
SOLUTION DEVELOPMENT LIFECYCLE OF PROJECT
Stages Tasks Results
VISIONING & PLANNING Setting the goals, strategy,
approach, configuration, and plan
of developing the solution based on
the approved business case and
project proposal of the project.
Project Work Plan
REQUIREMENT ANALYSIS Elicitation and documentation of
information to compose the input,
process, output, and technology
architecture specifications of the
proposed solution
Analysis and definition of the
functional and non-functional
requirements of the proposed
solution.
Business, Information, Technology
Configuration Documentation
Functional and non-functional
requirement checklists
SOLUTION DESIGN Visual drawing of the application,
data, and technology model, and
prototype making of the solution
Generate mock-ups and prototypes
of processes, screen, reports
Validation, verification and
approval of the visual drawing and
prototype.
Process, application, data, and
technology models
Application conceptual model
Database model
Technology platform model
SOLUTION BUILDING Coding of the approved application,
data and technology prototype.
Internal testing on the conformance
of the coded solution to approved
design of the solution requirements
Work Packages
Conformance Testing Report – Pass –
Fail –
Revision Report
SOLUTION TESTING Validation and verification of the
functional and non-functional
requirements of the alpha version
List of approved work packages
Change Requests
VISIONING
PLANNING
REQUIREMENT
DEFINITION
DESIGN BUILDING TESTING
INTEGRATION
RELEASE SUPPORT
MAINTENANCE
of the application model and
database tables
Issues reporting and change request
SOLUTION INTEGRATION Putting together the functionally
accepted modules, databases,
network services and security
services to run the integrated
version of the solution
Integration testing to validate and
verify the inter-operational
performance
Integrated work package beta
version
Testing report and change requests
SOLUTION ACCEPTANCE Conduct of user’s training on using
the functional beta version of the
solution
Perform user’s testing and
acceptance of the completed
solution version
Solution business readiness
assessment of the final solution
version for release
Training Design
Testing Scripts
Testing Report
Change Request
List of accepted functional and non-
functional features
SOLUTION RELEASE Normalization of the configuration
requirements for the solution final
version release
Deploying by installing and
configuring the release version of
the solution to business production
area.
Training of the production users.
Final Release Version of the work
packages
User manual
List of location and users for
deployment, and status of
installation and configuration
Users training schedules
SOLUTION SUPPORT Setting up of the organization and
procedures for Incident, problem
and change handling
Accepting incident and problems for
documentation, reporting, analysis
and resolution
Service Desk
THINKING AND DOCUMENTATION TEMPLATES
PROJECT INITIAL DEFINITION AND PLANNING
Logical Framework
OBJECTIVES MEASURABLE
INDICATORS
MEANS OF
VERIFICATION
IMPORTANT
ASSUMPTIONS
GOAL: Wider problem
the project will help to
resolve
Quantitative ways of
measuring or
qualitative ways of
judging timed
achievement of goal
Cost-effective methods
and sources to quantify
or assess indicators
External factors
necessary to sustain in
the long run
PURPOSE: The
immediate impact on
the project area or
target group i.e. the
change or benefit to be
achieved by the project
Quantitative ways of
measuring or
qualitative ways of
judging timed
achievement of purpose
Cost-effective methods
and sources to quantify
or assess indicators
External conditions
necessary if achieved
project purpose is to
contribute to reaching
project goal
OUTPUTS: These are
the specifically
deliverable results
expected from the
project to attain the
purpose
Quantitative ways of
measuring or
qualitative ways of
judging timed
production of outputs
Cost-effective methods
and sources to quantify
or assess indicators
Factors out of project
control which, if
present could restrict
progress from outputs
to achieving project
purpose.
ACTIVITIES: These are
the tasks to be done to
produce the outputs.
Quantitative ways of
measuring or
qualitative ways of
judging timed
performance of the
activities
Cost-effective methods
and sources to quantify
or assess indicators
Factors out of project
control which, if
present, could restrict
progress from activities
to achieving outputs
INPUT: These are the
resources and budget to
be made available to
realize the activities
and to produce the
outputs.
Quantitative ways of
measuring or
qualitative ways of
judging timed
performance of the
activities
Cost-effective methods
and sources to quantify
or assess indicators
Financial report as
required by the project
fund sources
Factors out of project
control which, if
present, could restrict
the provision of input
to initiate the activities
to achieving outputs
Stakeholder Analysis
The project stakeholders are individuals and organizations whose interests may be affected as
a result of executing the project. They are either primary or secondary stakeholders who needs,
knowledge, influences, resources, and regulatory functions are considered contributory to achieve the
project goal, and whose active engagement are considered critical success factors to the project
success.
The project manager has to initiate the activity of identifying the stakeholders, to perform the
critical evaluation of their situational stake, and manage their expectation and participation.
Stakeholders are persons assigned to the project, the members or departments within the organization,
the outside institutions with regulatory or supplier relationship with the organization, and individual or
groups considered as influencers.
The results of stakeholder analysis provide the stand-point on how to communicate with the
various interest groups of the project, and how to address differences and build consensus.
Stakeholder Analysis: Talking Points
1. Who to keep satisfied? 2. Who to manage closely? 3. Who to monitor with minimum effort? 4. Who to be kept informed?
ICT PROJECT VISIONING AND SCOPING
MSF v3.0 Project Visioning and Scoping
BUSINESS
OPPORTUNITY SOLUTION CONCEPT SCOPE
SOLUTION DESIGN
STRATEGY
Opportunity Statement
Goals Feature/Functions List Architectural Design
Strategy
Vision Statement Objectives
Out of Scope Technical Design
Strategy
Benefit Analysis
Assumptions Version Release
Strategy
Constraints
Acceptance Criteria
User Profile
Operational Criteria
Usage Scenario
Business Requirements
Users Requirements
Operation Requirement
Systems Requirements
ICT PROJECT BUSINESS CASE
Decision Points for E-Gov Project Justification
DECISION POINTS
INPUT
Project Needs, Goals and
Objectives,
Project Log Frame
Key Performance Indicators,
Critical Success Factors, and
Performance Metrics
Project Log Frame
Target Beneficiary and
Stakeholders
Stakeholder Analysis
Mandate or Developmental
Agenda Alignment
Agency R.A., Medium Term Developmental Goals, Incumbent President Agenda,
Approved Strategic Plan
Resulting Value to the Agency,
Citizen, and Government
Applied Information Economics, Balanced Score Card, Economic Value Added,
Economic Value Sourced, Portfolio Management, Real Option Valuation, Break
Even Analysis,
Technology Solution Options and
the Value of Choosing the Option
Enterprise Architecture, Information Systems Strategic Plan, Request for
Information
Risks
Risk Analysis, Costs of Risk, Costs of Mitigation, Risk Probability and Impact,
Timeframe Project Timelines, Work Breakdown Schedule
Project Requirements and Cost One-Time Development Expenses, One-Time Implementation Expenses, Capital
Costs, Maintenance/Continuing Cost
Financial Valuation Cost Benefit Analysis, Net Present Value, Payback, Total Cost of Ownership,
Internal Rate of Return, Opportunity Cost, Payback
Maintenance and Sustainability Service Support Plan and Service Management, Business Continuity Plan,
Business Plan
LOGICAL PROJECT DEFINITION MATRIX
JUSTIFICATION REQUIREMENT ACQUISITION
STAKEHOLDERS
Whose interest
will be affected
Internal
External
NEEDS
Problem,
Improvement,
Regulation
OBJECTIVES
Measurable End-
Result to Solve
Problem,
Improvement
Targets,
Compliance
Registration for
the Stakeholders
ICT SERVICES
SOLUTION
Product
Deliverables to
be Purchased or
Constructed
PRIMARY
FUNCTIONAL
REQUIREMENT
Core/Cutting
Across
Tasks,
Information and
Results
PRIMARY NON-
FUNCTIONAL
REQUIREMENT
Core/Cutting
Across
Quality
Characteristics in
the Tasks,
Information and
Results
SECONDARY
FUNCTIONAL
REQUIREMENT
Serves
particular
interest or
handle special
exceptions
SECONDARY
NON-
FUNCTIONAL
REQUIREMENT
Serves
particular
interest or
handle special
exceptions
DEVELOPMENT
APPROACH or
STRATEGY
Procedures
Methods
Standards
Tools
Infrastructure
Platforms
Skills
Organization
INPUT
GOOD AND
SERVICES
SUPPLIER
ICT SOLUTION DEVELOPMENT PROJECT SCOPING
PROJECT TASKS REQUIREMENTS
PROJECT PHASES ACTIVITY DURATION SERVICES GOODS
01. Business Case Preparation
02. Business Case Review and
Approval
03. Budget Requirement
Preparation, Allocation Request
Processing, Approval and Actual
Allocation
04. Request for Proposal
Preparation and Project Terms
of Reference Definition
05. Request for Proposal Review
and Approval of the Project
Terms of Reference
06. Procurement Preparation,
Bidding, Evaluation, Awards,
Contract Approval
07. Activation of Project
Implementation Organization
08. Detailed Project
Implementation Planning, Scope
Breakdown Refinement, Budget
Alignment, Delivery Schedules,
responsibility matrix
09. Developmental Platform
Delivery, Installation and
Configuration
10. Solution Requirement
Elicitation and Design Definition
11.Solution Prototype Building,
Validation and Verification
12. Solution Beta Version
Coding, Internal Testing and
Integration
13. Production Platform
Delivery, Installation and
Configuration
14. User’s Training for Solution’s
Beta Version Testing
15. Solution First Production
Release Version normalization
16. User’s Approval of
Production Version; and
release of solution to the users
environment
17. Service Support and
Maintenance
18. Project Closing and Turn-
over
ICT PROJECT COST AND BUDGET: ITEM SPREADSHEET
SERVICES COST ITEMS AND BUDGET ESTIMATE
PROJECT DELIVERABLES SERVICES DETAILS
Expert & Skills
Requirement
Salary
Rate
HR/DAY
Total
Hours or
Mandays
Total
Salary
Travel,
Accommodation
Expenses
Insurance
01. Business Case
02. Financial Work Plan,
Budget Requirements and
Approved Allocation
02. Request for Proposal &
Project Terms of References
03. Reviewed and Approved
Bids
04. Project Office and Skilled
Personnel
05. Project Meetings and
Workshops and Project
Training
06. Project Work Plan
07. Development Platform
Hardware, Software and
Bandwidth
08. Approved Requirement
Documentation and Solution
Design, Architecture and
Functional Models
09. Validated and Verified
Solution Prototype Program –
application interfaces
prototypes, database tables,
and network interfaces
10. Beta Version Program
Module –working business
application, data, security,
integration interfaces, and
network
11. User’s Documentation
and User’s Training
12. User’s Testing and
Change Documentation
13. Normalized Production
Version of the Solution
14. Solution Roll Out
Support.
15. Incident Management
and Maintenance
COMPUTER GOODS REQUIREMENT AND BUDGET ESTIMATE
Project Management Office
COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH
Item Name No. &
Cost of
Units
Total
Cost
Software
Type
License
Number
Total Cost Capacity Duration
Cost
Workstation Operating
System
Network Hub Productivity
Tools
Server Scheduling
Program
Network
Cables/Peripheral
Security
Software
Solution Development Platform
COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH
Item Name No. &
Cost of
Units
Total
Cost
Software
Type
License
Number
Total Cost Capacity Duration
Cost
Workstation Modeler
Network Hub Editor
Server Application
Server
Network
Cables/Peripherals
Database
Server
Network
Server
Business Production Roll-Out
COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH
Item Name No. &
Cost of
Units
Total Cost Software
Type
License
Number
Total Cost Capacity Duration
Cost
Service Support Management
COMPUTER HARDWARE COMPUTER SOFTWARE BANDWIDTH
Item Name No. &
Cost of
Units
Total Cost Software
Type
License
Number
Total Cost Capacity Duration
Cost
Service
Desk
Service
Monitoring
ICT PROJECT INVESTMENT REQUIREMENT AND COST
Investment
Component
Unit Duration Estimated
Unit Cost
Estimated Total
Cost
Total Cost % Source of Fund
SERVICES 000%
Project
Team
External Consultants
Training Venues
Transportation
Accommodations
Rentals
Bandwidth
Electricity, Water
GOODS 000%
User’s Access
Computer
Computer Server
Network Server
Internet Server
Application Server
Database Server
Security Server
Backup Server
Network Devices
Cabling and
Peripheral
Software Installer
and Licenses
Office Supplies
Other Equiptments
MAINTENANCE 000%
Computer Devices
Network Devices
Other Equiptments
Software
Building
TOTAL INVESTMENT COST
PROJECT ORGANIZATION: ROLES MATRIX
PROJECT TASKS: ROLES MATRIX
Date of First Draft: Version No. Current Version Date:
PROJECT NAME
PROJECT DURATION
PROJECT OUTCOME
PROJECT OWNER
PROJECT BENEFICIARY
SOURCING STRATEGY
PROJECT
TASKS
DELIVERABLES
PROJECT ROLES
Responsible Accountable Expert Work
PROJECT ACTIONS: RESPONSIBILITY MATRIX
Date of First Draft: Version No. Current Version Date:
PROJECT
NAME
PROJECT
DURATION
PROJECT
OUTCOME
PROJECT
OWNER
PROJECT
BENEFICIARY
SOURCING
STRATEGY
PROJECT
ACTION
ITEMS
PROJECT RESPONSIBILITY MATRIX
ACTION
IMPLEMENTOR
APPROVING
AUTHORITY
DECISION
PROVIDER
ANALYSIS,
EVALUATION &
RECOMMENDATION
MAKER
INTERNAL
SUBJECT
MATTER
EXPERT
EXTERNAL
SUBJECT
MATTER
EXPERT
REQUIREMENT TRACEABILITY MATRIX Unique
No.
Requirement
Statement
Requirement
Source
Software
Requirement
Specification
or
Functional
Requirement
Document
Reference
Number
Design
Specification
Document
Reference
Number
Program
Module
Name and
Reference
Number
Requirement
Test
Specification
Document
Reference
Number
Successful
Test
Verification
Modification
of
Requirements
Remarks
ICT PROJECT MANAGEMENT OPEN STANDARD SOFTWARE
PROJECT DOCUMENTATION SOFTWARE
1. Microsoft Office
2. Open Office
3. Google Drive
PROJECT GANTT CHART SOFTWARE
1. OpenProject
2. Gannt Project
PROJECT MODELING SOFTWARE
1. Microsoft Visio
2. Dia Diagrammer
PROJECT FILE SECURITY SOFTWARE
1. Antivirus
2. Unwanted File Cleaner
3. File Backup
4. File Encyprtion
PROJECT COLLABORATION SUITE
1. Google Apps
2. Basecamp Project Management