天马微电子 2013 CSR报告 - Tianmaen.tianma.com/UpLoadFile/20150616/f9e3a0ea-909f... · 6/16/2015 · of Tianma Microelectronics Co., Ltd., which is aimed to provide stakeholders

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Tianma Microelectronics Co., Ltd.

Corporate Social Responsibility Report

2013

Corporate Social Responsibility Report 2013


March 2014

32

2013 ／Corporate Social Responsibility Report

Reporting PeriodJan.1st 2013 - Dec.31st 2013

Reporting CycleOnce a year

TabLe of ConTenTs

abouT This RePoRT

introduction

This report is the second annual Corporate Social Responsibility (CSR) report

of Tianma Microelectronics Co., Ltd., which is aimed to provide stakeholders

information regarding corporate act ions and per formance in terms of

economic, social and environmental affairs. In the meanwhile we want to take

this chance to say thanks to all who have made suggestions to the completion

of the report., we will continue the follow-up efforts to improve the quality of

corporate social responsibility report .

Report scope and boundary

This report is based on the principes of the relevance, stakeholder participation

as well as sustainable development under Global Reporting Initiative (Global

Reporting Initiative, referred GRI) guideline. We have identif ied the key

stakeholders following a comprehensive analysis and evaluation of the

business operating environment. We have communicated and conducted

dialogues with stakeholders through a questionnaire to collect their concerns

and needss, and prioritize the list as well . After evaluation by the company

CSR Committee, the disclosing items, content and index of the report have

been finally confirmed.

Data collection

In order to ef fectively collect the 2013 data of our company in terms of

economic, environmenta and social development according to GRI index

and performance standard, , we have selected 53 indicators under GRI G3.1

standard for disclosure, among which 32 are selected for fully disclosure.

The company has conducted a workplace research,for example walkthrough

surveys, employee interviews, data reviews, and onsite observations, etc., to

determine the scope of the report and extent of data collection, and find ways

to improve the collection and calculation methods.

The scope

The performance indicators and management policy of the report is also

applicable to the entities where the company can control or have significant

imfluence on their financial and operational policy and processes, which is also

consistent with the scope of the company's fiscal year report.

Reporting basis

This report was prepared with reference to gri " sustainability reporting

guidelines " version 3.1 (G3.1) Regarding the core performance indicator and

additional ones

After the company's self-assessment , the report has reached the class b

standards required by gri .

expression statement

For ease of presentation and understanding, " Tianma Microelectronics co.,

Ltd." Will be referred to as " the company" , "Tianma ", " Shenzhen Tianma ",

"Shenzhen factory" or "we " in the report .

This report has both online version and the print version , online version can be

read at Tianma Microelectronics co., Ltd. Website (www.Tianma.Cn).

P23.

P47.

P79.

P29.

P04.

P61.

P35.

P06.

P71.

For Government

For Employees

Appendix

Compliance operations

Business ethics management

Human rights and fair

Treatment of employees

Caring for employees

Staff training and career

Development

Salaries and benefits

·

·

·

·

Financial performance

Business development

Investor relations

Technology development

and innovation

Supplier CSR management

Conflict minerals

Handling customer complaints

Environmental protection

Green operations

Hazardous substance

Management

·Company overview

·Corporate governance and decision-making systems

·CSR management system

·Stakeholder communication and response

· GRI indicators index 　· Professional term notes 　· Joined associations and organizations

· Reader response

·

·

·

·

Community service

Volunteer activities

Volunteer teaching

Charity

For Shareholders

Management letter

About Tianma

For Partners

For The Environment

For Community

Tel ( 86 ) 755 - 8622 5773 / 86225777

Fax ( 86 ) 755 - 8622 5772

Email [email protected]

·

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·

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54


About Tianma

1. innovative technologies and products to enrich people's experiences and lives.

Small and medium-sized displays exist everywhere, which are widely used in

mobile phones, tablet computers, automotive, industrial and medical fields. It is

becoming Clearer, lighter, more energy-saving, more convenient. Advances in

display technology and product applications continue to bring new and better

experiences which can enrich people's lives and it plays an important role in

the progress of human society.

Since its establishment in 1983, Tianma has been focusing on small and

medium-sized displays, from TN to A-SI-TFT, and from LTPS-TFTto

AMOLED, the company is continuously tracking and researching the world's

most cutting-edge technology with self-independent research and timely

introduction of new technologies and products .

In 2013, we have achieved a breakthrough progress from cutting-edge

technology into mass production technology through innovation, with a

ManageMenT LeTTeR

capacity in technology development in the whole display industry, including

integrated touch screen display (On-cell, In-cell), LTPS, OLED, Oxide, and

Flexible. HD,FHD have also been successfully launched to the market; 5.5

-generation LTPS production line successfully progressed to mass production

and AMOLED production line is under construction as planned. In 2013's

first Chinese Electronic Information Expo, Tianma LTPS-TFT LCD display

with switchable 2D-3D LCD GRIN Lens style naked eye 3D display won the

award of innovative products and applications, and 12-inch AMOLED display

technology is awarded the gold medal for innovation and appliance.

2. Together with employees to create a passionate and open culture environment for win-win development

Employees are the fundamental of the enterprise development. On the basis of

the protection of employees' rights, it is our goal to create a fair, passionate and

open cultural environment together with employees so that they can grow and

enjoy the work in Tianma for happy life experience.

We propose "passion, efficiency, win-win" as our core values for everyone in

the company especially requiring the managers to set an example to pass the

philosophy of positive energy as a culture, so that employees accept and they

are willing to take the initiative to recognize their maximum value and promote

team work on the job

We emphasize shaping the Tianma's image as "honest, sincere, clean, active

and enthusiastic in serving customers with the delivery of positive energy and

promotion of the entire chain of win-win values". We propose staff 's code

of ethics, adhere to zero tolerance for gray income approach and attitude to

create a clean, sunshine and win-win work atmosphere.

We advocate a "happy work happy life" of employees, no matter in business,

technical, quality, or management; we should always be positive, face the

problems, and gather our strengths.

We provide staff with career development program on the basis of management

skills, technical development, professional development, and operation skills

development. Based on the employee's willingness and ability, we provide them

with different career development paths for them. Every manager is advocated

to be brand promoting ambassador and team model with the six good qualities

such as "faith, broad mind, sincerity, mutual trust, prediction, inspiration".

In addition, we promote the six level's career development program for the

basic line team leader, line managers, primary key positions in high potential

talent, middle managers, middle key positions in high potential talent, and

top management, so that all managers realize their responsibility to shoulder

the mission of practicing the core values, disseminating culture and talent

development, which can lead to the creation and development of culture and

leadership.

Through the establishment of volunteers' association of Tianma and providing

volunteering service to society, we help to develop the civic consciousness

of our staff and create a harmonious and mutual aid relationship by helping

the vulnerable and assisting the weak, protecting the environment, caring the

society at large and establishing a corporate public image which could also

help to promote social harmony and progress.

3. Win-win with customers, suppliers and all the partners

We should stick to win-win with customers, suppliers and all the partners. All

work should be carried out based on "meet customer requirements", connect

the entire value chain, and cut off all non-value added processes. With the

development of the win-win cooperation with customers and suppliers to

establish a good relationship of mutual trust and enhance the formation of

a strategic partnership. Deeply understand each other's product planning

strategies and aspirations, and to discuss the product line planning and launch

new products to the market according to customer expectation. This could

bring excellent experience to the fans for new technologies and products.

4. green operations to promote the harmonious and sustainable development in economy, society and environment

As a corporate citizen, we have always integrated the concept of sustainable

development into our operations, to promote the harmonious development

in economy, society and environment. For example, the active use of clean

energy; continuous technological innovation to reduce energy consumption

through energy efficiency; the reduction in greenhouse gas emissions; The

active use of clean and none harmful raw materials; reduce waste generation

and discharge continuously; The rising awareness in the continuous investment

in environmental protection, including energy saving facilities, environmental

monitoring, waste treatment and other aspects.

We abide by the law, follow the compliance standards, adhere to business

ethics and continuously take the initiatives to promote operational efficiency.

We also strengthen the systematic organization, market-oriented, focus on

quality management which significantly increases the operational efficiency.

With consideration of the company's business practice, we organize ourself to

respond quickly to market change and the demands of the customers as well as

to achieve the overall value maximization. Establishment of market forecasts,

customer and product decisions, resource protection, integrated inventory

management, production planning and scheduling and integration of a number

of mechanisms, systematic operations, improve efficiency to maximize the

use of resources. We advocate to use all stuff fully and "rigorously enforce

Thrift, refused to waste", and promote paperless office, office supplies with

economical and centralized purchasing, streamline effectiveness of meetings

and other activities. We should take actions little by little to reduce the cost and

increase efficiency.

In the future, Tianma will endeavor to become a leading world class display

enterprise which is socially respected and beloved by employees. Through

the path of sustainable development of advanced technology and product, we

can surely fulfill our social responsibilities, and together with our stakeholders

like customers, employees,, shareholders, environment, community and

government to promote the progress of human civilization and build a better

home for human society.

In the journey marching towards the leading global display

enterprise, Tianma ushered its thirtieth anniversary in 2013.

In this year, we reviewed the company's strategies and

created the company vision to become a world class display

enterprise which is beloved by employees and respected by

the society, the vision is supported by our four strategies,

namely culture and talent strategy, product and technolog

prioritizing strategy, quality strategy, and brand strategy.

Based on these strategies, we have taken the chance

to win the market through launching series of changes

in culture, business and operation. In the meanwhile we

have upgraded ourselves in the industry through product

transformation, close cooperation with customers as well

as breakthroughs in technologies. As a result, our business

revenue and profitability has increased a lot, which is

bringing a win-win development with the stakeholders.

Chairman

You LeiGeneral Manager

Liu Jingyu

76


abouT TianMa

Tianma's Mission

To create colorful life

Tianma's Visionbeing a global leading display company which is well respected

by the general public and beloved by the employees.

Tianma's Core Values

·Positive attitude,openness,

sharing

·Respecting people,developing

people, providing the

platform for employees with

willingness and capability

·Fair, open, justice and

brainstorming environments

·Setting clear goals,being highly

collaborative and maximizing

the value as the whole

·Being responsible, substance

weighted over forms, being

efficient and eliminating all the

non-value adding processes

·Win-win with our employees:

helping employees to realize their

dreams, enjoy work and enjoy life

·Win-win with customers:

Helping our customers to succeed

·Win-win with shareholders:

continuously creating value

for our shareholders

·Win-win with all of our business

partners. Being a responsible

corporation to society

Passion effectiveness Win-win

Transform the core values into staff behavior.

Let core values guide our work effectively.

Implemented the corporate culture.

.

.

.

R & D

Focusing on the midde and high-end smart phones and professional display

products production capacity.

ManufactureFollowing the middle and high-end smart phones and professional display

products manufacturing capabilities, quality management system. Paying

attention to the target customer market strategy, participating in the product

planning in advance with the client, Going ahead to focus on the target

customer for middle and high-end smart phone market to improve key

product penetration.

Supply Chain

Care and meet customer demands, enhance supplier quality, supporting the

company's core business development.

Marketing

Focus on target customer

marketing strategy,

Participate in advance product

development with customers,

Go ahead to focus on target

customers' mid-high end

intelligent mobile phone market,

Improve key products permeability.

R & D

Reserve of forward-looking

technology, Lead the trend and

plan according to available

resources, focus on competitive

smartphone products and

professional display areas.

Supply Chain

Support

To create a stable, flexible

supply chain to meet the

company's core business

needs, and actively cultivate

strategic partnerships.

Manufacturing

capacity

Benchmarking with the

world's best factories,

looking for gaps, create

optimal production lines

and the ability to achieve

industry-leading products.

Tianma's people

·Their integrity, sincerity, honesty

·Strive to practice the values

·Managers transfer positive energy, shouldering

responsibility for the healthy growth of team members

·Active, enthusiastic service

Tianma's strength

·Through cultural and talent strategy, quality strategy,

implementation and technical product leadership strategy

to promote and enhance organizational capacity

Tianma's image

·Information Disclosure

·VI 、WEBSITES

·Show, press conference

·The entire company and other administrative systems

sTRaTegiC goaLs

Passion

Creative ability

The initiative

Knowledge

Diligence

obey

Fou

r Supporting Strategie

s

0%

5%

20%

15%

25%

35%

Talent cultivation and echelon construction

Cultivation of middle-level, grass-roots staff capacity

The development of top management leadership

Respect people,

develop people

Displays the

staff potential

Help staff fulfill

dreams

Cu

ltu

re a

nd T

alent s

trategy

Product and T

ech

no

log

y

Prioritizin

g str

ate

gy

Quality strateg

y

bra

nd strategy

About Tianma

Quality of work

Pay a t te n t i o n to t h e f o r m a l i ze d o p e r a t i n g

standards, optimization of the process which is not

value-added component, and to create a positive

and efficient learning organization, and to build a

strong team who can solve practical problems at

work .

98


The main branches

Shenzhen Tianma which has no government equity participation or ownership situation, Shanghai Tianma

has 49% government equity participation, Chengdu Tianma has 70% government equity participation.

The main products

Tianma Micro-electronics Co. was founded in 1983 and was publicly listed on the Shenzhen Stock

Exchange (SZ.000050) in 1995. At that time we are a high-tech enterprise specializing in manufacturing,

and supply of high quality LCD and LCM products, and now we are becoming a major public company with

operations spanning from Research & Development, Design, Manufacturing to Sales and Service. Tianma

supports a wide range of applications in Mobile Phone, Automotive, Industrial, Home Automation and

others.

Number of employees: 7,479 people

Net sales: 4,400,150,681 yuan (in RMB, same below)

The total market value: 6,483,141,375 yuan

organization Chart

Company name


Chinese name

天马微电子股份有限公司

Legal representative

You Lei

Registered head office address

22/F South, Hangdu Building, CATIC

Zone, Mid Shennan Road, Shenzhen

Company main office address

7th Floor, 64th Building, Jinlong lndustrial Zone,

Majialong, Nanshan District, Shenzhen

established:

November 8th, 1983

operations involving regions

Mainland China, Hong Kong, Taiwan, the United

States, Korea, Europe, Japan and other regions

nature of ownership

Listed Company

Listing location

Shenzhen Stock Exchange

Changes in location or business

operations

There is no changes to the place of the company's

operations or businessduring the reporting period

shareholding structure

Other

45.98%

State-owned legal

representative

Shenzhen Tongchan

Group Co. Ltd.

8.40%Amount of stocks

48,251,364

State-owned

CATIC Shenzhen Holdings Ltd.

45.62%Amount

261,976,786

Tianma Microelectronics Co., Ltd. (abbr. the "Company", "shenzhen Tianma", "shenzhen factory" or "we")

shanghai Tianma Microelectronics Co., Ltd. (abbr."shanghai Tianma" or "shanghai factory")

Chengdu Tianma Microelectronics Co., Ltd. (abbr."Chengdu Tianma" or "the Chengdu factory")

Vice-general Manager

Intellectual Property

DepartmentTianma Europe

Human Resource

Center

Shanghai Tianma Micro-electronics Co. Ltd.

Research &Development

Center

Legal Affairs Department

Administrative Services

Department


Operation Center

Professional Display


Consuming Product

Marketing Center


Vice-general Manager and

Party secretary

Disciplinary Inspection

Department

Tianma USA

Strategy Cooperation Department

IT Management Department

Quality Management Department

Chengdu Tianma Micro-electronics Co. Ltd.

Supply Chain Center

Strategy Management Department

Achievement Microelectronic

Co., Ltd

Tianma South Korea

Risk Management Department

Commerce Management Department

board secretary

Securities Management Department

Cfo

Financial Management Department


general Manager

About Tianma

CoMPanY oVeRVieW

During the reporting period, there is no significant changes happening to the company size, structure, or

ownership. There is no law suit regarding antitrust and monopoly practices, and anti-competitive behavior;

no violation of the laws and regulations which is subject to significant fines and administrative penalties.

1110


global sales network

Tianma south Korea

Chengdu Tianma Microelectronics Co. Ltd.

Tianma europe

shanghai Tianma Microelectronics Co. Ltd.

shenZhen Tianma

achievement Microelectronic

Co., Ltd

Tianma usa

About Tianma

1312


I n n ove m b e r, t h e c o m p a ny w a s

founded.

In november, the in t roduc t ion o f

china's first lcd production line.

March, shenTianma a shares

l isted on the Shenzhen stock

exchange, the stock referred to

as "shen Tianma a", stock code

000050.

In july, on the china optics and optoelectronics

manufactures association lcd branch of the first

council, we were elected as vice chairman unit.

In august , the state science and technology

committee of key high-tech enterprise certificate.

In july, the Shenzhen municipal science

and technology bureau, the planning

bureau agreed to rely on the company

and set up a " Shenzhen lcd engineering

and technology research center ."

In december, the company hosted china flat

panel display conference.

In december, the company listed postdoctoral research

stat ion, the f i rst post doc tor successfu l ly enter

post-doctoral workstations.

August, by tuv rheinland ltd. (Tuv) site assessment,

obtained iso14001 certification.

In april, Shanghai Tianma established.

July , co lor stn lcd module project

was listed as 2005 national key new

product projects, won the grand prize

and technological progress , longgang

d i s t r i c t , S h e n z h e n s c i e n c e a n d

technology progress award .

In october, the company ranks among

the top 100 Shenzhen companies.

March, Shanghai Tianma t f t factory

completed china's first 4.5 -Generation

p r o d u c t i o n l i n e w i t h c o m p l e t e l y

independent intellectual property rights.

S e p t e m b e r , C h e n g d u T i a n m a

established.

December, "Tianma" was identified as a

famous brand in guangdong province.

November , the national development and reform

c ommiss ion agree st hat t he Shangha i T ianma

sva, Shanghai jiaotong university, Shanghai fudan

university, Shanghai university will work together on

the national engineering laboratory project regarding

key materials and technology of tftlcd.

Ju ly, bec oming the f i rs t domest ic

p r o d u c t i o n s e m i - r e f l e c t i v e /

semi-transparent, tva wide viewing

angle technology products of local

enterprises; ips wide viewing angle with

color display module successfully lit up.

September, Chengdu Tianma 3.2 & 3.5

Shuffling organic f ilm va product trial

is successful, fills the gaps in china for

similar products.

In april, police office and general affair committee in Chengdu

hi-tech zone has issued chendu Tianma as 2010 "ping an

enterprise" medal.

November, it was recognized as the national torch plan key

high-tech enterpr ises. December, won the f irst "nat ional

demonstration transformation and upgrading of processing trade

enterprises".

In september, for the first time in 2012

in Chengdu T ianma has jo ined the

thirteenth western fair.

In april, Shanghai Tianma first assume 973 planned topics, first

time that a company is liable for the national "973" project topics.

In may, the company par t ic ipated in the six th Shenzhen

international touchscreen technology & equipment exhibition, was

"top ten famous brand" title.

In november, Shanghai Tianma "national enterprise technology

center".

In november, the company's 30th anniversary, held in the thirtieth

anniversary celebrations.

December, the Shanghai pudong new district, Shanghai Tianma

become socially responsible business standards proposed.

In march, the company jo ined the

f i rs t ch ina e lec t ron ic in fo r mat ion

expo, the 12-inch amoled has won

electronic information expo 2013 as

the first application award of innovative

products and gold.

1983

1995

1996

2000

2002

2003

2004

2006

2005

2008

2009

2010

2011

2012

2013

In january, awarded the Shenzhen

municipal f if ty outstanding export-

oriented enterprises and avic group

was awarded advanced enterprises

title.

In march, the c ompany invested

$ 6 , 0 0 0 , 0 0 0 t o i m p o r t m i d a n d

high-grade tn-lcd production line from

japan.

In february, the company's "640

× 400 monochrome and color

lcd monitor" high-tech project

is approved, which fills the gaps

inside china.

A u g u s t , w a s i n c l u d e d i n

t h e na t i o na l sc i e n t i f i c an d

technological project "eighth

five-year" period and Shenzhen

key construction projects.

January,

skyflying microelectronics was

registered. November, hosting the

national winter lcd symposium.

1988

1989

1992

1993

1991

CouRes of ThRee DeCaDes

2010~2013

2000~2009

1990~1999

1983~1989

About Tianma

1514


Company deliberative bodies are composed of by the shareholders, Board of

directors and the Board of Supervisors, exercise decision-making, execution

and supervision of their respective duties, effectively safeguard the interests of

the company and the shareholders.

Among them, the board of directors is the company's authority, the Board

of the Company comprises nine directors, of which one chairman and one

vice chairman, director of four people, three independent directors; The

company had one female director, other directors were male; Directors of the

Company, both aged 30 years and older, with two from 30 to 40 years, and 4

from 40-50 years old, 3 people over the age of 50; 2 among doctoral degree,

6 master's degree. Directors of the Company have extensive experience in

the field of professional and technical, accounting, legal, etc. The board of

directors work in accordance with the "Rules of Procedure for the Board,"

"Independent Directors Working Policies", to carefully review various bills,

faithfully and diligently to fulfill its obligations under the "Articles of Association",

to keep abreast of the company's business operations and management

with due diligence to guarantee the best interests of the company and all its

shareholders.

The Board convened and held in strict accordance with the provisions of

"Articles of Association", the Board is responsible to shareholders, exercise the

right of business decisions-making under legal authorization by shareholder

meeting and the Articles of shareholders. The Board of Directors consists of

four special committees, Strategy Committee, Audit Committee, Nomination

and Remuneration Committee, Risk Management Committee, which are

responsible for the company's professional matter's prereview and supervision.

Existing f ive directors of the Strategy Committee, is responsible for the

company's long-term development strategy and major investment decisions,

to study and make recommendations; Audit Committee consists of f ive

directors, is responsible for the communication with both internal and external

audit, monitoring and verification; Nomination and Remuneration Committee

comprised by the five directors, is responsible for company directors, senior

executives candidates' compensation and other selection cr iter ia and

procedures and make recommendations; Risk Management Committee

consists of 7 people including directors, executives and professionals, is

responsible for research and evaluation of the company's risk management,

risk management and internal controls, and propose recommendations.

Company has three independent directors, they are expected to exercise their

right according to state regulations and the "Articles of Association" To confer

with reasonable care, diligence independent opinion on major issues and

facilitate the board's wise decisions, maintaining the company, Shareholder

especially the legitimate interests of minority shareholders.

Independent directors' allowance is set up in accordance with the regional,

local salary levels in the industry. General manager, deputy general manager,

chief financial officer, board secretary position salary compensation relys on

personal work performance, the company's economic performance to ensure

the reasonableness of their compensation.

The company has set up supervisory Board, the Supervisory Board of the

company is the company's supervisory body of power, it's exercising the right

of supervision. Board of Supervisors consists of five supervisors, including

2 employee representatives. The Supervisory Board will on a regular basis

monitor the company's financial situation and the senior management's legal

compliance with their responsibilities, guarantee companies, shareholders and

creditors' legitimate rights and interests. Drew the Supervisory Board, convene

and chair, and other programs are held in strict accordance with the "Articles".

During the reporting period, the Company held four meetings of shareholders,

the Board of Directors meeting for 12 t imes, seven t imes the Board of

Supervisors meeting, the Strategic Committee meeting, the Audit Committee

meetings for 6 times, the Nomination and Remuneration Committee meetings

for 6 times, the Risk Management Committee meeting two times.

During the reporting period, the Board has discussed and approved a total

of 60 items, which cover the company regularly reports, profit distribution,

the policy review, major issues related transactions, external guarantees, the

appointment of the board of directors and senior management appointment

for consideration and decision, so that the company is making the right major

decisions, at the same time, build a solid foundation for long-term development

of the business.

CoRPoRaTe goVeRnanCe anD DeCision-MaKing boaRD

About Tianma

board of directors

strategy committee audit committeenomination and

remuneration committee

Risk management

committee

governance structure

Since its very beginning, the company behaves strictly in accordance with the

requirements of relevant laws and regulations, and constantly improve the

corporate governance structure and governance processes, and to strengthen

the management of information disclosure. In order to raise the standard

operation level and in accordance with regulatory requirements, the company

has achieved the separation of ownership and decision-making, execution

and oversight powers. In the meantime promote a reasonable division of

responsibilities among the shareholders, board of directors, board of supervisors,

to help standardize operation and create a scienti f ic decision-making

mechanism, efficient enforcement mechanism, and to improve the supervision

mechanism, thus further ensuring corporate governance compliance, effectively

safeguarding the legitimate rights and interests of shareholders, especially

minority shareholders. None of the deliberative institution members co-chaired

administration post during the reporting period.

1716


CsR ManageMenT sYsTeM

Csr Practice Path

CsR MissionPeople first. Green operation.

Harmonious and sustainable

d eve l o p m e nt o f e c o n o my,

society and environment.

CsR strategyD e v e l o p e m p l oy e e v a l u e .

Bui ld harmonious business

environment. Achieve mutual

benefit with business partners.

Maximize the enterprise value.

CsR VisionConstruct sustainable CSR

system, become a re l iab le

g l o b a l l e a d e r i n d i s p l a y

technology.

CsR five-Year Plan

Mutual Development To Win-Win

Contribution And Devotion

Honest And ComplianceWith The Law

People First, Mutual Growth

Environment Protection,

Clean Production

Stable Operation, Create Value

Client

Community

Government

Employee

Environment

ShareholderCsR

Practice Path

establish 2012

· Establish Tianma's corporate social responsibility;

· Initial establishment of CSR management structure and the corresponding duties;

· Drawing on international research on CSR standards and industry best practices;

· Conduct preliminary stakeholder participation and dialogue;

· Establish CSR related systems, to carry out CSR internal audit, identify, evaluate and promote the improvement

of high-risk areas;

· The first release Tianma CSR reports.

Consolidate 2013

·Enhance the participation and communication of stakeholders;

·Build business ethics system, continuous improvement in internal CSR issues;

·Coach key suppliers to establish their internal CSR management system;

·Strengthening CSR knowledge training and advocacy.

strengthen 2014

·The integration of ISO26000 social responsibility guidelines into operational processes;

·Development CSR risk management tools, risk databases, and the formation of CSR Risk Evaluation Manual;

·Continue to promote employee care, community service, green operation programs and projects;

·Elevate Ethics management system to improve the level of business ethics, build business ethics evaluation

mechanisms;

· Completion CSR reporting with a third-party certification.

improve 2015

·Import GRI indicators data collection, statistical tools, the establishment of GRI database platform;

·Dynamic monitoring CSR performance, establish full flow control mechanism;

·Integration of Tianma social responsibility culture into the corporate culture, promote Tianma CSR

benchmarking project;

·Import GRI-G4 index system, the completion of CSR reporting with third-party certification.

optimizing 2016

·Combine the GRI Index System and CSR management system standards for simultaneous optimization;

·Further work on CSR outstanding projects, to establish a CSR brand image;

·Completion CSR reporting with a third-party certification.

About Tianma

1918


CsR organization and management

Founded in 2012 the company CSR Working Commit tee is the highest

decision-making body for the CSR issues, the committee is comprised by the

general manager and other senior management staffs, who are responsible for

the development of the overall CSR strategy, objectives, mission and principles

of CSR work, leading the company CSR management system, reviewing CSR

planning and publishing CSR reports, organzing CSR activities.

A CSR working committee office is set up under the CSR committee, It's staffed

by people from the Risk Management Department, f inancial management

centers, operations centers, human resource centers, supply chain centers and

responsible persons from other departments, Risk Management Department is

responsible for the daily work of the office. CSR Working Committee Office is

primarily responsible for: CSR Committee work arrangements; organizations to

promote the professional group CSR risk management system; coordination of

the various professional groups to promote CSR activities; CSR is responsible

for collecting data and information of various professional groups for collation

and analysis; finishing company CSR reports and submit it to CSR Working

Committee for approval.

CSR supervision unit is set up under CSR Working Committee which is

organized with people from the company's disciplinary department, they are

expected to carry out specific work primarily responsible for overseeing the

company's CSR program, include handling of the CSR complaints.

CSR Committee consists of six professional groups, such as groups of

employees, social groups, economic / shareholder groups, environmental

groups, vendors group, customer group, by the heads of the respective

company's job funct ions, is responsible for the individual Group CSR

management System , defect rectification, index selection and collection and

reporting disclosures work.

CSR Supervisory authorities

CSR Working committee office

CSR Working committee

Staff team

Environment team

Society team

Supplier team

Economy / Shareholder team

Client team

CsR risk assessment

The Company is doing CSR risk assessment regularly in four aspects of

environmental, health and safety, labor practices and business ethics, based

on "CSR Management Handbook" and the related system requirements,

the company conducts annual CSR internal assessment and an annual

management review, and track and monitor the r isk assessment and

management review rectification process.

CsR internal assessment

The Company has developed CSR checklist based on the Electronic Industry

Code of Conduct (EICC), Social Accountabili ty International standards

(SA8000) and social responsibility guidelines (ISO26000), and in October

2013 the company has completed an internal assessment of CSR, including

the on-site assessment of labor practices, occupational health and safety,

the environment, Business ethics and management systems level, 224

discrepancies were found, among which 65 are serious items. We are regularly

tracking the improvement of the various discrepancies which are improved by

the relevant departments, enhancing the CSR management practice.

CsR management review

In order to evaluate company CSR policies and procedures, the five-year

plan, the follow-up and improvement of 2013 CSR work plan, and to review the

company CSR program and operating results of the implementation of CSR

system to seek opportunities for continuous improvement, further to determine

next year's CSR work plan which should be suitable, adequate and effective,

the company has started management review in November 2013. During

the process, the company CSR system is evaluated in terms of operation

and results, internal CSR assessment follow up, stakeholder complaints and

suggestions, changes in the external laws and regulations and compliance

such as communication and reporting, in order to enhance CSR management.

To enhance the company's CSR operational level, showing the image of

corporate social responsibility, combining with current CSR status and audit

requirements of customers, the company plans to invite an external agency in

2014 to Shanghai Tianma for EICC for third-party audit certification, and after

certification it will be taken as a benchmarking enterprise in the industrial base

of the others, CSR management system in order to enhance the overall level.

CsR performance management

Performance management includes 4 sections for exampe identifying CSR

issues, confirmation of CSR issues, prioritizing of CSR topics and appraisal of

CSR issues

CsR report management

According to GRI standards and practical situation situation in the company,

GRI indicators are selected, the professional group responsible for collecting

individual GRI indicators. CSR Working Committee Office is responsible for the

preparation of the annual CSR report.

CsR training managementThe Company CSR training program includes new employee orientation, CSR

professional training modules, and CSR training program for middle and senior

managers.

New employee orientation mainly includes the basics of CSR, corporate

CSR policies, business ethics and employee code of conduct, so that new

employees are familiar with the concept of corporate social responsibility from

the very beginning and understand the importance for the company as well as

basic standards and requirement.

CSR professional training module includes not only the content of the new

employee orientation, it also includes a training on supplier CSR audit, EICC

basic knowledge, SA8000 and ISO26000 basic knowledge etc, to further

enhance the level of expertise in CSR knowledge for the CSR team and

associated personnel.

In addition to the above training, the CSR training program for middle and

senior management also includes CSR history, CSR concept, CSR system

establishment and others. It helps enhance the degree of attention of senior

managers in the company's CSR work which lays down a solid foundation for

the promotion and implementation of CSR culture in the company

During the Reporting period, the Company has organized employees' CSR

training which has a total number of 14508 hours, including Chengdu Tianma

which has organized CSR training to the staff with total number of hours of 208,

44% of the employees have attended the CSR training among the workforce.

CS

R P

erformance Managem

ent　　

CSR Report

Management

CSR Risk Management

CSRTraining

Management

CSR 组织管理

CS

R O

rganization Managem

ent

CSR Continual Improvement

information Collection

Risk assessment

Risk identification

Risk Response

Risk analysisCommunication

and Record

Review and

evaluation

About Tianma

CsR total number of hours of training

14,508hours

2120


sTaKehoLDeR CoMMuniCaTion anD ResPonse

Based on (A) may have an impact on the company

in the economic, social and environmental aspects,

(B) possible future impact on the company in the

economic, social and environmental aspects,

and (C) The company may have an impact on its

economic, social and environmental aspects,,

stakeholder priorities identified.

identification of key stakeholders

Di f fe rent s takeho lders are a f fec ted by the

company operation or have impact to company

operat ion to var ious degree. The Company

works in accordance wi th the latest A A1000

Stakeholder Engagement Standard to identify and

prioritize stakeholders at the preliminary stage,

and we finally select six stakeholders including

suppliers, governments, customers, employees,

communities, and shareholders.

Communicate with key stakeholders

For the in terests o f d i f fe rent c ategor ies o f

stakeholders, The Company establishes a diverse,

unobstructed communication, to ensure that timely,

accurate and comprehensive understanding of the

needs of different stakeholders and response.

On april 28, 2013 the company has developed and enforced a "stakeholder

dialogue system", requiring all CSR project team carry out their duties in

accordance with the requirements of the system, conduct regular stakeholder

dialogue. In June 2013, the company officially launched stakeholder research

work, the company CSR Working Committee Office has developed survey

questionnaire based on company strategies, operational direction and

concerns for leading company in the industry.

The survey questionnaire consisted of fifteen important topics, contact person

in the CSR project team has sent the questionnaire out to the respective

corresponding stakeholders. First, each stakeholder rates and prioritize the

As a responsible listed company, the company not only focus on the economic,

environmental and social performance and the balance, but also pay close

attention to the voices of stakeholders and actively contribute to the improvement.

may have an impact on the company in the economic, social and environmental aspects,

Main Stakeholders

possible future impact on the company in the economic, social and environmental aspects and,

The company may have an impact on its economic, social and environmental aspects

Ａ

bＣ

·Supplier Conference

·Regular talks

·Site audit

·Internal self-inspection

·Conference Seminar

·Information Disclosure

·Telephone communication

·Customer Satisfaction Survey

·Customer complaint handling

·Customer Seminar

·Customer research and audit

·Shareholders'

meeting

·Investors Open Day

·Participate in community activities

·Tianma volunteers association

·Satisfaction Survey

·Forum

·Labor union

·Suggestion box

1Supplier

2Government

3Client

4Employee

5Community

6Shareholders

Main Stakeholders

The main concern of the stakeholders

Impor tance to the company

Company Governance and dec ision mak ing system

１

Human Right and Just ice9

Suppl ier CSR Management5

Green Operat ion13salar y and wel fare10

Communi t y ser v ice6

Care for employee14

Financ ia l per formance3

Stakeholder communicat ion and response11

Employee t ra in ing and career development7

Protec t env ironment15Business eth ics management4

Technology development and innovat ion12

Occupat ion heal th and safet y8

topics on the questionnair according to their interest and identify the important

issues of stakeholder concern; Second, according to the degree of importance

of each issue to the company, each CSR project team shall rate and prioritize

the topics .

In 2013 stakeholder survey work, CSR Committee has co-ordinated the work

of all stakeholders' survey and collected 165 copies of the questionnaire

survey, each CSR project team members have completed 47 survey

questionnaires, which helps identify the important topics and hierarchy of

concerns, it provides a comprehensive, accurate understanding of the needs

of different stakeholders for the company to follow-up and improve in days to

come.

About Tianma

Compl iance Operat ion2

23


23


foR goVeRnMenT

Honesty and Integrity Compliance Business

We abide by the law, following the standard,

adhere to business ethics, have zero tolerance

for gray income.

2524


CoMPLianCe oPeRaTions

The Company knows the importance of complying with laws and regulations.

To control the company systemic legal risk, according to the company's legal

affairs department regarding operational level of legal risk, considering the

frequency of the relevant risk factors, the probability of risks occurring, on May

30, 2011 for the first time the company developed a "Compliance Management

Program", Including the design and implementation of internal systems

targeting compliance evaluation requirements and processes.

Since it is crucial for the company to comply with the laws and regulation, it

has serious impact in case of legal violation. The company has consolidated

the compliance evaluation departments into five, namely environmental safety,

Logistics Department, Human Resources and Administration Department,

Quality Assurance Department and the Office of the Board, it helps efficient

use of company resource to address critical risks so that the risk of compliance

is controlled effectively.

Since the beginning of the fourth quarter of 2013, the company's legal affairs

department started the annual evaluation of compliance work, preparatory

meeting held in September, to set up a special working group headed by the

head of department, give team members with clear responsibilities, develop

work schedules and periodic review mechanism, and issued a notice to inform

everyone of the rolling out of the project;

In October, all departments are organized to identify the applicable laws and

regulations and develop <laws and regulations list>, each department carry out

self compliance checking against the list and reevaluated by the Legal Affairs

Department; at the end of December to form "Annual compliance Evaluation

Report" and made suggestions to improve for the non concompliance issues

identified in the process.

In addition, for the new rules to be applied by each department, the Ministry of

Legal Affairs departments has designed an automatic screening procedure for

new rules to take effect. It helps ensure it is in compliance with the laws and

regulation.

Business ethics advocacy seminar

business eThiCs ManageMenT

business integrity

The company has developed " Employee Code of Conduct ", "Codes of ethics " and "Anti- fraud work

regulations " to establish a mechanism to prevent and control the risk of violations against these codes. The

company has established the disciplinary inspection and supervision department, for corruption -prone

multiple focus areas and key links , provide early warning based on the high, medium and low-grade risk,

collect comprehensive risk information on ethical practice by inspection , audit, talking to cadres , Honest

and Clean reports , performance monitoring, public opinion, the style analysis , the petition reports, case

analysis, etc., , occasionally conduct corruption prevention information analysis and reporting of early

warning information on propensity that may lead to corruption. To ensure early discovery, early alert , early

corrective , prevention of business ethic risks.

In 2013 the company has set up the Ethics hotline and has "Zero tolerance" on corruption behavior to

eradicate corruption ; company has carried out a total of four ethics lectures , 555 employees have

participated in the training, while requiring all departments to sign the document on ethics behavior. During

the reporting period the company has collected 272 signed copies of ethics document, and promote the

concept through honest business reports , discipline Awareness Month, discipline billboards and other

initiatives, which helped create a good honest business atmosphere in the company ;On May 18 2013,

the company has organized more than 60 employees to visit Shenzhen Longgang District Pingshan New

District Prison , hope to strengthen the awareness of ethic standard and possible outcome in case of

violation.

The Company attaches great importance to carrying out the work of business

ethics, to standardize the related management processes, improve CSR

management level. The company has developed and enforced the "Business

Ethics Management System" on September 17, 2013. Mainly related to integrity

management, information disclosure, intellectual property protection, trade

secrets, fair trade, grievance and complaints, respecting customer privacy and

other aspects of the relevant norms and management processes.

Requirements for all staff

1. Clean fingered self-discipline, innocence:

Self purification of law-abiding, refuse the temptation;Moral purity, open and aboveboard, abstinence.

2. Zero tolerance of the grey zone:

Punishing corruption, fully investigation, no toleration.

3. Fair and noble:

Make no exception, avoid leaning to either side, to be respected;Sunshine state of mind, personality, duty in life.

Top management seven commitments

1. Respect and care for employees, truly respect people, develop people, provide a platform for the development of employees who have the willingness and ability, to realize win-win for both the company and the employees;

2. Have the courage to take responsibility, firmly implement the decisions;

3. To tell the truth, listen to the truth, with an open mind in words and deeds;

4. Actively service the front line, know and coach the subordinate staff, service the business, substance over form;

5. Be thrifty, refuse to waste;

6. Take the initiative to accept supervision, clean and honest;

7. Creative, innovative thinking, behavior, method.

Compliance Assessment Procedure

By Legal Affair Department

All relevant departments to collect updated laws and regulations

no

yes

DCC Release Updates of The laws and regulations list

Approved

ConfirmationSupervision and

confirmation by Legal Affair Department

Supervision and

confirmation by

Legal Affair Department

OA process for enforcement of system documents

The laws and regulations and other requirements updating format

The relevant departments to submit the compliance evaluation report

Compliance evaluation reportPrevention corrective action report

Designated person to perform advocacy

Legal Affair Department review, consolidation

Legal Affair Department review, consolidate

Relevant departments rectification

Whether need rectification

For governmen ／ Honesty and integrity ,Compliance business

2726


fair trading

Fair trade will be under the responsibility of the marketing center, the company

does not allow unfair competition and malicious dumping behavior, the company

is complying with the relevant laws and regulations on fair trading system,

fair treatment of all customers, separate the production and development

management processes with trade execution processes, establish and improve

a fair trading standards, to ensure that different customers enjoy fair trade

opportunities.

For the demand of the company products by simimar customers with same

qualification and nature, the company should ensure the fairness of trading

opportunities for the customer to obtain the same or similar transaction price.

Report complaints

The company disciplinary inspection and supervision department will be

responsible for report and grievance handling, the company has developed

"report complaints and whistle blower protection system" to enforce an

avoidance system of the reports and grievance handling. Anybody who has an

interest in the reports and grievance shall avoid presence in the handling of the

grievance. Nobody shall disclose the informer's name, department, address,

etc.; When investigating and verifying the circumstances, nobody shall present

the original or a copy of the report of complaints, and shall not reveal the

Trade secrets

Under the impetus of the company's legal affairs department, the company has developed "a trade secret regulations," when the company people communicate,

interact or contact with the outside , they must comply with the relevant provisions of trade secrets. Where it is essential to provide information involving commercial

secrets, they should fulfill the relevant approval procedures, and signed a confidentiality agreement, agreed the scope of protection of trade secrets; in the news

publicity, exhibition exchanges, visits, public meetings and other activities it is required to comply with the relevant provisions of a trade secret in order to prevent

disclosure of trade secret information. During the company's routine operation, we pay attention to the awareness training and internalization of trade secrets,

and include trade secrets into new employee orientation materials, and conduct regular trainin, publish case study on trade secrets,carry out the training of trade

secrets, strengthen the management of daily supervision of commercial secrets.

To improve the business secrets management processes, the company's legal affairs department in december 2013 has completed the research and combing

of trade secret information, identify and sort out a comprehensive business secret files information to facilitate the follow-up to strengthen the improvement and

optimization in this regard.

information disclosure

The company has developed "information disclosure management system".

Each year the reports are released on a regular basis, including the company's

annual report, semi-annual, quarterly, CSR reporting, internal control reports,

with strict implementation of information approval mechanism to standardize

the management of ex ternal information window, including websites,

newspapers, foreign exhibitors products, external reporting, investor reception

and so on. Information in any other public officer shall not be disclosed before

the media are carried out in designated channels; disclosure shall not be

replaced by a press conference and other forms of information disclosure,

before the insider information are disclosed by law, internal people shall not

disclose such information, shall not use this information for insider trading.

intellectual property protection

The company has established the Intellectual Property Committee and the

Ministry of intellectual property, and has developed and enforced "patent

Jury management approach", "Tianma Group invention incentives", "Tianma

Group Intellectual Property application approach" system; the company has

developed incremental patent application target for each year , to update the

company people on a monthly basis regarding the latest proprietary information

and intellectual property information. The company is carrying out intellectual

reverse lookup works by analyzing competitors' products to understand their

technology and patent analysis; purchasing of patent search systems and

analysis software, and organizing training for research personnel, conducting

regular staff training on patent-related research-based knowledge.

For governmen ／ Honesty and integrity ,Compliance business

identity of informants. In case of anonymous reporting of complaints by letters

and telephone, nobody shall attempt to identify the handwriting and voice of

the grievance reportor. The company has developed Independent monitoring

telephone and top management suggestion box, posting grievance channels in

various prominent place of the company to focus on employee demands.

Respect for customer privacy

Respecting the privacy of the customer is under the responsibility of the

company's operations center, the center has developed the "customer

complaint management process," a system has been developed to protect the

information of customers, which will be open only to the relevant personnel;

the company has signed a sales contract and confidentiality agreements; the

company will keep a secret to the technology and the prices of the products

signed with customers, nobody shall disclose the confidential information to

other customers, employees shall not talk about client confidentiality of any

information in the non-work areas, nobody should disseminate confidential

information through non-licensed channels. The production, receiving,

transfering, use, copy, excerpt, retention and destruction of client's confidential

information will be managed by the file keeping department of the company,

the maximum level of protection of customer privacy and confidentiality of

information should be guaranteed.

Secrecy

·This information is not publicly disclosed

·Not available from other public sources

·Does not belong to general common sense or industry practices

·Need to pay a certain price

Value

·Must have commercial value

·Bring economic benefits to obligee

Practicality

·It can be implemented

·For others to copy, imitation use

Manageability

·Take security measures

The company has initially confirmed the business ethics organizational structure,

with a clear division of responsibilities and duties, has set the operating rules of

each business process, in 2014 the company will benchmark with outstanding

enterprises in the industry, push each department to develop the annual working

plan for the various business processes, and at the end of each year to complete

the summary of the work for each business process for closed loop management.

For commercial secrets system, information security system, the company

will co-ordinate the development of "business conf idential assessment

form", "information security evaluation form" to identify the potential trade

secrets, information security risks and defect in the company, and conduct the

assessment of risks and grade; and verify with the responsible authorities to

confirm the risks associated and suggest improvements, requires its improvement

and develop feasible and effective control measures against the risks and defects

discovered, promote and improve business ethics system, information security

system.

Trade secrets

2928


29


foR shaRehoLDeRs

Stable Operation Create Value

We establish smooth and sustainable

communication channels as well as open,

transparent, multi-layered communication

mechanism, positive, sincere, honest, proactive.

3130


finanCiaL PeRfoRManCe

business DeVeLoPMenT

For shareholders ／ Stable operation,Create value

In 2013 the global economy continues to recover, the growth

in emerging economies is running slow, showing weak

growth in the world economy in steady state. With the major

panel manufacturers turning to small and medium-sized

high-generation line panel market and new technologies

emerging, there is an increased competition for small

and medium size panels. Faced with this tough market

environment, the company conducted a comprehensive

sorting and defining of business, focusing in high-end smart

phones, tablet pcs differentiation, professional displays,

strategically reduction of introduction and working on the

case of low-end projects, timely phasing out of low-end

products to imcrease the output ratio for high-end products,

dif ferentiated products , to achieve a combination of

high-quality product line.

In the area of consumer products, the company always adhere to the strategy

of large customers, for different customer groups, build customer classification

management system, the company focused on high-quality resources to serve

key target customers, consolidate and develop long-term strategic cooperation

customers, while improving the quality level of our products and delivery

capability to achieve win-win situation. In the field of professional display

products , conduct market segments combing ystem to find differentiated

market , prepare good production line , with a clear target market and target

customers in mind to form a " follow, catch up , leading" vehicle product strategy

and "fix the two ends , Work on the middle " of industrial engineering products

strategy.

In addition, the company actively coordinated use of technology resources to

achieve resource sharing technology , enhance r & d capabilities. Up to now

the company has developed a number of advanced international and domestic

leading technology , mastered the ltps, in-cell, amoled and other cutting-edge

technologies.Innovations have been made in the area of product transition

and design capabilities. The company has achieved the double breakthrough

of patent applications in quality and quantity , reached the advanced level in

the industry. We have also achieved breakthrough in new products and new

technology platform project development. 12-Inch amoled display products in

2013 has won the inaugural china electronic information expo gold medal for

innovative products and applications .

Climate change

The company knows that the deteriorating of global climate will

bring the production operations under severe test, especially for the

extreme natural disasters, the production will suffer unprecedent

impact and influence. For the flat panel display industry, the main

impacts from extreme natural disasters are:

1, An extreme natural disasters may affect the logistics and transport

of raw materials and finished products;

2, Extreme natural disasters that may affect the power supply for the

company.

In this regard, the company has set up a 24 hours ert command

group, when an emergency situation occurs, ert commander will

be responsible for directing the disaster contingency procedure on

site, for example get to know the incident conditions, formulate and

implement appropriate contingency plans, to convene and directe

assignments to emergency response team to prevent escalation of

the incident, so as to ensure that in case of emergency, the loss to

business caused can be minimized .

PrincipleBasic principles: adhere to the "strict thrift, refuse to waste" basic principles of expenses,

Enhanced the awareness of resource saving, reduce management costs, improve efficiency and effectiveness.

Policy measures

At the institutional level, on the ticket management, management of overseas travel and accommodation, banquet reception

management, gifts, meeting management, office expenses management, energy management, asset loss management, 3rd

party consulting management, advocate "reduce cost, improve benefit, little act" principle, and implement a series of measures.

Meetings measures

About the conference, to streamline the conference activities and participants to improve the effectiveness of the meeting;

Try using an internal meeting room or a network, telephone, video conferencing;

During the meeting period, try to have no entainment, no gifts, no waste.

office measures

In the office management, the office supplies should be sourced according to the principles of economic and practical USAge;

each department office supplies are centrally managed with shared USAge ; promote paperless office, to make use of the

electronic file transfer, reducing printing and copy numbers, to avoid wasting of resources; try to use double-sided printing

paper and paper recycling wherever possible; people go and the lights off, turn off the electricity when going out of office for

more than one hour, meaning to turn off lights, computers to avoid waste of power due to prolonged standby energy loss.

Travelmeasures

In business travelling, enforce the strict implementation of domestic and foreign travel approval procedures, streamlining the

number and frequency of travel under the condition of meeting the basic needs.

asset management initiatives

In asset management, with the strict implementation of the approval process for the purchase of new fixed assets; periodic

checking of the inventory for dynamic management and control of fixed assets use to improve asset utilization.

approval process measures

In terms of the approval process, to further sort and optimize oa process nodes and interfaces to improve process quality ,

increase work efficiency.

"Cost savings" principles and initiatives

financial performance

income

￥4,519,377,681

amounts paid to investors

￥34,454,250

staff salaries

￥604,247,416

investment, stock issuance, etc.

￥253,886,098

operating costs

￥3,699,343,634

The amount paid to the government

￥59,321,228balance economic value

￥373,455,766

3332


inVesToR ReLaTions

The company is in strict compliance with information disclosure laws and

regulations, to establish smooth and long-lasting channels of communication with

investors with transparent , multi-layered communication mechanism. Through

the platform of shareholder meetings and investors' visit, the company inform

shareholders, investors of the relevant laws and regulations as well as the risks

involved in market,through using the internet , the media and other channels and

with in-depth idea of protecting the interests of investors in the investor relations ,

to better serve the investment person .

information disclosure

The company has completed the editing and disclosure of public reports in high

quality and efficiency which was carried out in accordance with the principles

of true, accurate , complete, timely and fair. As of december 31, 2013, the

company has published 104 noices, with timely disclosure of signif icant

events of the company , and take the initiative to disclose new products and

technology, the progress of major projects which investors are concerned

about , to enable investors to acquire company information in a timely and

accurate manner, so as to prevent and reduce investment risk.

To ensure that the information disclosed is true , accurate , complete and

timely, the company has developed management systems such as" information

disclosure management system " , "significant information for internal reporting

system", " company insiders registration and filing system" and " screening

management system on sensitive information" with the purpose to define clear

insider information content, determining insiders scope , improve the use of

insider information trading system of accountability .

The company has strengthened the prevention and control of insider trading,

to strengthen the awareness of company staffs in various forms, especially

for key positions on insider trading prevention. The company has been

committed to protecting the interests of investors, insisted the intentions of

communication, interactive, honest and fair treatment to all investors. In this

regard, the company has established an internal information transfer and

feedback mechanism to define the responsibility to individuals, which requires

timely reporting of important information and to ensure effective control of the

insiders scope when transferring the information.

Against possible exposure to key positions on inside information , the company

held " insider trading prevention propaganda " training and a range of other

training, and further strengthen the awareness of the relevant people on the

prevention of insider trading and regulation of inside information management.

Prior to the disclosure of periodic reports and other important matters ,

according to the laws, regulations and system requirements, the company

registers the information of insider personnel, cross check the trading of

company shares by directors, supervisors and senior management, and

timely reporting to the securities regulatory authorities , in order to control the

transmission of insider information , strengthen the confidentiality of inside

information , to maintain the fairness of information disclosure.

Af ter learning from the insider trading prevention and control meeting

organized by the Shenzhen securities regulatory bureau on march 19, 2013.

The company has developed the prevention and control programs on mar 21 ,

distributed to all employees "Tianma microelectronics corporation regarding

the launch of insider trading prevention advocacy work notice " in the form of

red headed document. In the following two months, the training and advocacy

team has been set up including the secretary of the board as the speaker as

well as department heads to conduct on-site training for each operations, ,

to achieve full training target coverage , and strengthen awareness of insider

trading prevention and control at the source.

For shareholders ／ Stable operation,Create value

investor relations management

Since january 2013, the company constantly improve investor communication

mechanism, through online voting and other forms to ensure investors to

exercise their legal voting rights on major issues of business operation such as

company policy , investment, profit distribution etc.

The company strictly follows the principles of fair information disclosure. Make

full use of telephone , emails, the Shenzhen stock exchange trading platform

and other interactive channels to enhance the communication with investors,

actively participate in investment seminars , online collective reception day and

other activities, reply patiently to the questions through various communication

channels , be honest with investors , to enable investors to understand the

operation of the company through a variety of channels. Shenzhen stock

exchange offers investors an interactive and easy platform, which was used as

an important bridge between the company and the small and medium investors

to communicate, which has played a significant role.

In the communication with investors, the company places the investor's

interactive trading platform in an important position so that a timely and

quality response is given should the investors have any question. In case of

the problem that is unable to reply , it will be responded within two working

days after consultation with the views of relevant departments ,the company

will consider to improve depending on the reasonable proposals raised by

investors

In 2013, the company has collected 493 questions from the interactive platform

for investors through the Shenzhen stock exchange, 100% are replied. The

company has won praises many times due to timely and efficient responses

and communication with sincere attitude.

The company has set complete standards on the flow process and response

time regarding investors' site investigation, answering of the investor questions

, and response to investors' question. In the reception of investors and media

research, asking questions or be interviewed, the company follows the

principles of fair information disclosure, to prevent any alternative or private

disclosure in advance to specif ic objects , reveal or disclose non-public

information and other circumstances . In 2013 the company has received

a total of 22 batches of 102 institutions, 123 investor site investigation, and

has reported to the Shenzhen stock exchange in a timely manner as per

requirement.

The company's work in investor relations management has won Shenzhen

securities regulatory bureau and other regulatory authorities's praise. As

invited by Shenzhen securities regulatory bureau, the company has published

the advocacy on the protection of investors in Shenzhen securities regulatory

bureau website article , reprinted investor protection practices on the site

articles , which plays a good demonstration effect. In the Shenzhen stock

exchange from april 2012 to april 2013, information disclosure assessment

work of the company has received the Shenzhen stock exchange as a " good"

rating , the company secretary of the board liu changqing won the " new fortune

gold secretaries " title.

123 Investors

102 Institutions interactive platform response rate

100%

Receiving site investigation

22 Times

Total number of announcements

104

3534


35


foR The enViRonMenT

Environmental ProtectionClean Production

We actively use clean energy, reduce

waste and emissions, attention to continued

investment in environmental protection,

and promote the harmonious development

of economy, society, environment.

3736


ENVIRONMENTAL PROTECTION

In 2013, the company continued to carry out cleaner production, Shenzhen

Tianma has passed the recertification audit of cleaner production, Chengdu

Tianma launched a voluntary clean production audit; Shanghai Tianma

has passed iso14001 & ohsas18001 system surveillance audit, Chengdu

Tianma has passed iso14001 & ohsas18001 system replacement audit,

Shenzhen Tianma has passed recertification audit to fulfill corporate social

responsibilities.

During the reporting period, the company has not been heavily fined and or

non-economically punlished for violation of environmental laws and regulation.

energy strategy

In 2013, we have developed the strategy of next

five years energy consumption, we set 2013 as

the base year, through the implementation of

iso50001 and iso14064, the carbon inventory

system in Shenzhen Tianma, Shanghai Tianma,

to increase energy ef f ic iency and reduce

operating costs for the company.

As a corporate citizen, we operate according to the principles of sustainable

development, and promoting the active use of clean energy and energy-saving

through continuous technological improvement to reduce energy consumption,

reducing greenhouse gas emissions; actively using clean and sound raw materials and

continuing to reduce waste generation and emissions .

We use less pollution, low cost, high efficiency production methods, and try to

eliminate or reduce the generation of pollutants in the production process.

Each plant wastewater is discharged according to standards, we have built

wwtp with full functions such as pretreatment, physical and chemical treatment,

biological degradation, and have established standard operating procedures

and process control systems, Chengdu Tianma has completed the total

wastewater discharge online monitoring system following Shenzhen Tianma,

Shanghai Tianma which has already achieved a 24-hour online monitoring.

Each factory waste gas emissions meets the standards, has been built with

advanced emission treatment equipment and standard operating procedures

and monitoring systems. Each plant's noise emissions meets the standards,

adopting sealing, sound insulation, protection and other measures to control

the noise emissions.

Factories has carried out solid waste collection and classification, storage,

processing, and also has a standard solid waste transfer center, and then make

a record for transfer activities., The company has contracted with a qualified

hazardous waste disposal unit to reclaim the valuable parts of the hazardous

waste which is used as industrial raw materials again.

Serious spill has never occurred in the company.

For the environment ／ Environmental Protection,Clean Production

During the reporting period, energy consumption is as follows (rounded summary)

Water consumption

(t)

electricity (Mwh)

natural gas (M)

Industrial consumption 3,134,775 174,303 820,621

Life consumption

437,861 8,785 459,157

Total 3,667,836 183,088 1,279,778

The total amount of hazardous waste (t)

Wasteorganicsolvent

Wasteacid

Wastechemicals container

other hazardous

waste

Total 1,166 1,228 7 81

shenzhen Tianma environmental

technological upgrading project

Ice machine exchange, exchanging of no.2 Variable frequency ice

machine with no.1 Power frequency machine is causing 240000kwh

saving of electricity annually; upgrading of the cooling tower of the

ice machine and relaying of the pipelines makes the cooling water

evenly distributed, lower the temperature of the cooling water of the

ice machine and save 720000kwh of electricity each year; phasing

out of 4 boilers and using of heat recovery technology as well as

changing the moisture generating from steaming to spraying causes

a saving of 80000 cubic meters of natural gas consumption each

year.

shanghai Tianma environmental


Upgrading of pv/HV system through variable frequency technologies

causes 213000 kwh saving of energy; optimizing of power

transformer, air compressor, chilling system and mau operation

index is saving 168000 kwh of electricity per year. Add exhaust pipes

through absorbing drying machine, improve the efficiency in air

compression system and is also saving 200000kwh electricity per

year; reuse of ro waste water is saving 4000 ton of water per year.

Chengdu tiama environmental


Completion of inorganic waste water recovery system is saving

100000 ton of water per year, reduction of waste water discharge of

70000 ton; CDA system technological upgrading is causing 89000

kwh of electricity saving per year. Optimizing of the water use in de

scrubber is causing 26000 kwh energy saving per year; adoption of

variable frequency modification to the ice machine pumps is causing

48000kwh energy saving per year.

Low carbon alliance member

unit certificates

3938


Drill times

110times

Participation rate

135%

occupational health

To fulfill its legal obligation of health screening on workers who are exposed to occupational hazards at work, and regulate occupational health surveillance,

strengthening occupational health care management, we are attaching great importance to occupational health protection of the workers. Factories are meeting the

standard for workplace monitoring on harmful agents. Occupational health examination is conducted in accordance with the law. We have established occupational

hygiene exposure files as well as worker's occupational health surveillance files, which are kept by designated people.

In 2013, Shanghai Tianma oled pilot line project has passed the occupational hygiene inspection, obtain a license on x-ray radiation; the factories are carrying out

occupational health month activities, protecting the health of employees and their related rights, enhance self-protection awareness of employees; at Shanghai

Tianma pudong new area red cross has conducted first aid training to 20 first aid personnel in the company.

During reporting period the company has no occupational accident, the total number of fatalities is zero.

Production safety

The company adheres to the " safety first, prevention oriented , comprehensive

management " approach, further reinforce the basic work safety in production,

no general or serious accident happened in the year around , the overall

production safety situation is stable , Shanghai Tianma, Chengdu Tianma have

passed safety standardization system audits, EHS and economic growth have

achieved a synchronized and coordinated development.

The company has set up Safety Committee, Environmental Safety Department,

to be responsible for managing , planning, coordination of environmental

safety work , the factories are equipped with a full-time safety engineers ,

safety officers and other full-time officers, with equipment rate more than 5 ‰ ;

company has set up "EHS management of advanced groups and individuals"

contr ibut ion Award to reward people and depar tment for outstanding

performance in EHS management .

no. Winning unit awarding body The winning projects

1 Shenzhen PlantShenzhen Environmental Protection

Bureau 2011 annual "Pengcheng waste reduction" advanced enterprise

2 Shenzhen Plant Shenzhen Water Authority 2012 Shenzhen advanced water-saving units

3 Shenzhen Plant Shenzhen Water Authority 2012 Shenzhen water-saving advanced individual

4 Shenzhen PlantShenzhen Development and Reform

CommissionEnergy saving projects (water flush toilets Engineering)

5 Shenzhen PlantShenzhen Public Security Bureau of

Longgang2012 advanced security organizations

6 Shenzhen Plant Shenzhen Fire Commission 2012 one thoUSAnd standardization of fire safety management

standard key units

7 Chengdu Plant Chengdu Hi-tech Zone Government Security Standardization audit (grade three)

8 Shanghai Plant Zhangjiang District Commission Clean production support

9 Shanghai PlantShanghai Economic Information

Commission2012 Shanghai technology reform projects (PCW heat recovery)

Each factory attaches great importance to the “three simultaneities” of

environmental protection, occupational health, workplace safety, fire safety;

conducts 3 levels safety inspection including integrated inspection , special

inspection , seasonal checks , holiday checks , routine inspections etc. , which

greatly reduces safety risks ; improve emergency management system and

mechanism, the company has completed a revising of the comprehensive

emergency plan on accidents , and have organized general and special drills

up to 110 times , the participation rate is more than 100% ; ongoing promotion

of " safety Month ," " Fire month" and other activities. To strengthen the safety

management system and the propaganda of knowledge through newspapers ,

websites , radio, billboards , etc., to strengthen staff safety awareness, improve

employee job skills , to form a Tianma featured safety culture.


4140


gReen oPeRaTions

2013 Desktop virtualization project

expansion former overview

Prior to the expansion of resource virtualization system the company has 600

points with overloading of 710 points user, the server is working at a high load

state, increasing the risk of system operation.

status after the expansion

The company virtualization system expansion project has been successfully

completed, it increased 400 points resources. The servers tend to be more

balanced and stable , providing high availability to servers for more than

25% of the redundant resources, while improving the master server (server

group control console) with 50% more redundant resources for server pool

data exchange, and increased collection efficiency for resource pools quick

links. On the current user situation, whether it is centralized logon time every

morning, or at normal working hours with a virtual machine stable periods,

each server has reached a steady stage.

Paperless office (oa) promotion

In 2013 through the merging and optimization of processes, initiatives such as

the promotion of paperless office, there are 172 on-line business processes

using oa, oa number of applications throughout the year has reached 250,946,

a relative increase of 19.5% Compared with the previous year.

The company has saved paper and printing costs totaling 200,756.8 Yuan

(in cny for following) throughout the year, exceeding the projected target

of 150,000 yuan. From 2010 to the end of 2013, the cumulative number of

applications oa will reach 667,333, the cumulative savings of paper and printing

costs close to 535,000 yuan, exceeding the projected target of 450,000 yuan,

exceeding the rate of 18.9%.

In 2014 we will continue to promote paperless office, reducing the amount of

paper sign-off process, change the annual paper and printing costs saving

target to not less than 180,000 yuan.

unified communications platform

Company in march 2013 to import lync software , in april 2013 the lync upgrade

to 2013 version, which at the time of use, the mobile client can realize attending

meetings, peer call other functions , saving the cost of the conference call .


250000

200000

150000

100000

50000

02010

Oa applications number (a)

Paper and printing costs savings (yuan)

20122011 2013After Expansion

steady

29%92.5% 63.5%

increase compared last period

19.5%save paper and printing costs

200,756.8Yuan

oa applications number

250,946Times

4342


green logistics

Because the company's large sized glass substrates is characterized of large

area , thin in thickness, has a risk of damage especially through transportation

by air channels upon landing , loading and unloading of goods. Taking into

account the costs and risks involved , the approval must be acquired before

shipment by air of the glass substrate , thus reducing breakage losses, and

also reduces the breakage rate and transportation costs.

Company airli f t ing of large glass substrates are separately insured , in

2012 Chengdu Tianma airlif ting of large glass substrates accounted for

approximately 19% of the overall transport , during the reporting period

Chengdu Tianma has airlif ting of large glass substrates about 0.06 of

the total transportation, reducing the company's insurance costs , in 2013

Chengdu Tianma insurance premiums fell more than 50%.　

Since t ranspor tat ion vendors have d i f ferences in the way to quote

transportation cost, , during 2013 , the company adopted the way to quote by

cars for bulk transportation, with reasonable logistics solutions designed to

effectively improve loading capacity of the vehicle, to save transportation costs,

reduce transport pollution, reduce carbon emissions.

In order to reduce air transport costs and reduce carbon emissions , the

company continued to optimize the air shipment mode , combining air and

land transportation by Hong Kong car operation, thus reducing costs, save

energy with 100% coverage , after calculation and comparing, the current way

of air shiping to Shenzhen and land transporting to Hong Kong by Hong Kong

car can meet the needs of customers , in the meantime it also helps reduce

environmental pollution, while reducing overall transportation costs by 30% to

40%.

In terms of the use of packaging materials, the company has reduced the use

of packing materials through reuse of packaging materials , changing the way

of trade packaging. Reuse and fecycling of the packing materials from supplier

shipment, such as pallets, plastic plate, etc.. In addition, the company adopted

the plastic tray packaging combined PPBOX package for repeated use, and

with daily tracking and control of the packing materials, reduce waste and

losses, thus reducing packaging costs. Since before the company does not

have procedure to track the use of plastic tray, when the company conducted

an internal inventory checking , they found most of the plastic pallets are wasted

or lost after use, as a result, the company logistic department has established

the tracking form , arrange people to collect all statistics daily , update the data

every day to ensure timely detection of abnormal condition , after the change,

the current plastic pallets waste and the loss rate is less than 66% , which is a

significant saving in resources and costs, reducing environmental pollution.

The company requires each logist ics service providers to sign a CSR

agreement sharing the commitment to social responsibility with Tianma. By

December 31, 2013, 12 has signed the agreement, accounting for 100% of

the suppliers, and so that we have actively promoted the concept of social

responsibility in the supply chain system and achieved win-win situation.

Flat packing


Green logistics not only can minimize operating costs, but also can effectively

avoid wasting resources, reduce greenhouse gas emissions , reduce negative

environmental impacts , thus achieving green logistics is also one of the key

projects of the company.

Chengdu Tianma Premiums lower

50%

overall transportationCosts decline

30%~40%

‰

4544


Reduce environmental pollution Enhance the company's image

Does not cause secondary pollution when

dumping waste

Increase in value-added products to get buyers

favored

Enhance the competitiveness of

enterprises

Actively comply with

environmental regulations

Halogen Free

haZaRDous subsTanCe PRoCess ManageMenT

hazardous substance process management system certification

The company has established qc080000 management system annually by a

third-party certification body tuv (rheinland) to supervise audits and improve

process management ability and level of harmful substances, continue to

reduce the company's internal risk management and supply chain, while also

reducing product impact on the environment, continuing to enhance customer

satisfaction.

substances management basis

On may 17, 2013, the company has a full discussion and analysis on reach,

PoHS, RoHS and other international environmental directives, industry

regulations and customer specifications, and clearly defined the guideline

and applicable areas for relevant hazardous substances to be prohibited and

restricted, unified management practices. Based on this, the company has

released"environmental substances management guidelines", requiring strict

control of all products, parts and raw materials, which sets uniformed standards

for all suppliers on the prohibitation and restriction of hazardous substances.

halogen management

Currently the global electronics industry has an important trend in halogen-free

product , halogen-containing substances with inherent toxicity have significant

threats to human and environmental health. In order to reduce harm to the

environment, continue to meet the environmental requirements of customers,

the company independently developed a series of halogen-containing

material abatement plan. By june 2012 we have completed the substitution

of non-halogenated for all accessory materials as expected by customers

on halogen free products. In 2013 the company is promoting halogen free

for the main materials like pol, tape, etc. Non-halogenated process will

gradually increase in the future designing of the product, continuing to promote

non-halogenated process.

To protect the environment, fulfill its corporate social responsibility, the company

has established a hazardous substance management system to manage hazardous

substances. In all product concept development, product design, product

certification, manufacturing, storage management and delivery stages to reduce or

avoid the use of hazardous substance which may cause harm to the environment

and human health. All products meet the EU RoHS regulations. For the EU REACH

directive SVHC (SVHC), the company requires suppliers to sign the declaration of

guarantee, to ensure that products meet government regulations and customer

requirements.


environmental information collection

abatement of hazardous substances

internal environmental standards

supplier control

environmental risk prediction

hazardous substance management plan

To strengthen the management and control of hazardous substances, the

company has developed a unified "environmental substances management

guidel ine" and have determined the "Hazardous Substance Process

Management Procedure", and initially set up Electronical plat form for -

suppliers on hazardous substances management, in 2014 the company will

build a company wide environmental work platform to promote Electronical

platform forsuppliers to manage hazardous substances, including information

sharing for consistency, while optimizing existing work patterns,fur ther

promoting the management of hazardous substances, reducing the impact on

the environment to a great extent.

hazardous substances knowledge training

Company attaches great importance to staff environmental awareness and

knowledge and skills training. Basics of harmful substances training is part of

new employee orientation program, which is also included in the appropriate

job skills training plan, annual work plan, the company also conducts training of

product related hazardous substances to all employees through various forms.

For special staff on positions such as XRF equipment inspector, SQE and other

personnel, the company also carried out professional training on hazardous

materials with the purpose to further enhance the professional knowledge

on harmful substance of the special staff so that they can meet the level of

expertise required on the job skills and customer requirements.

The company attaches importance in advocacy of environment protection

within the the supply chain. After the announcing "environmental substances

management guideline" the company calls all suppliers every year to carry

out special training to ensure that suppliers understand and master the

requirements of the company on the management of hazardous substances

and strictly requires suppliers to perform in accordance with this requirement. IECQ Certificate

47


foR sTaff

People FirstGrow Together

We create fair and open mechanism,

create a passionate open environment to

grow together, happy work, happy life.

4948


Tianma usa　

Kristin Ling

Tianma Korea

Linda

huMan RighTs anD faiR TReaTMenT

In the process of recruiting staff the company will recruit people from local

communities as a priority , to fulfill our corporate social responsibility, the local

company has a priority over the local community personnel recruitment policy,

under the same conditions, giving priority to local residents. During the report

period, the company has hired a local number of senior management 9 people.

Upon hiring a company will follow the law to prepare contracts and purchase

social security for them, no deposit of identification documents or any deposit

behavior. To protect employees' occupational health and safety, company has

conducted a comprehensive screening of high-risk jobs and special positions,

and provide personal protective equipment for the staffs on these high risk

positions, and urge them to wear at work.

The company places emphasis on employee performance and their personal

growth , and accordingly promoted them based on the performance , thus

enhancing staff initiative to motivate and enhance their ability to work. During

the reporting period , 100% employees have received formal performance

evaluation among the total number of employees.

In terms of the promotion, all employees are treated equally , who are promoted

based on ability, quality and performance on the job. Employees salaries,

benefits and leave entitlement are in accordance with the laws and regulations,

which is also based on company policies with fair treatment of every employee,

in order to achieve a fair promotion and help employees grow.

For staff ／ People First,Grow together

I feel very lucky to find the first job in Korea which is Tianma Korea,

i have worked for more than nine years in Tianma Korea, and has

experienced many hardships together with Tianma over the years. In

this process, we actively cooperate with each other and everyone's

passion has help create a new state-owned enterprises, i believe that

Tianma will bring everyone stable development platform, a source of

happiness, and the interactive bridge to love and help each other.

As a member of Tianma, i am very proud of the achievement during the

these years! I will try to work harder in Tianma, dedicate my youth to

Tianma.

Healthy happy work, happy and satisfactory life is a fundamental right

for everyone who work in Tianma, come along! Dedication together!

Harvest together!

My name is kristin ling. I have four years of service in the us Tianma; i

am very happy to work for the u.S. Tianma. I like to work here because

it is a company with rich corporate culture. It attaches great importance

to its staff to ensure that all employees have a comfortable and

enjoyable experience.

Every morning, i look forward to working in the Tianma USA, it gives

people a relaxed and pleasant working atmosphere, i also like to work

together with my colleagues. Finally, i am very pleased to be a member

of Tianma USA, a growing company.

As a company practicing corporate social responsibility, we always adhere to

the " prohibition of discrimination, care for vulnerable groups " concept, not only

in recruitment, hiring , promotion, welfare and other aspects of equal treatment

of staff , especially in the recruitment process, no one will be discriminated on

grounds of race, gende , place of origin, age, pregnancy, or disability .

The number and distribution of employees (person)

breakdown by age (people,%)

breakdown by nationality (people,%)

During the reporting period, the number of new employees hired was 5286, representing the ratio of 70.68 Percent of total workforce, according to age, gender the breakdown is as follows (people,%)

Male female above 50

40-50 30-39 below 30

Staff sum 4,033 3,446 23 166 1,013 6,277

Ratio 54 46 0.3 2.2 13.5 81

above 50

40-50 30-39below

30Male female

Staff sum 3 239 64 4,980 2,943 2,343

Ratio 0.04 3.2 0.86 66.6 39.35 31.33

Male minorities

female minorities

above 50

40-50 30-39 below 30

Staff sum 202 182 0 1 34 349

Ratio 2.7 2.4 0 0.01 0.45 4.67

The company has also been concerned about the survival and growth of vulnerable groups and people with disabilities, reflecting the company's care for

employees. When recruiting staff, the company will provide job opportunities to the disabled personnel as best as we can. The company has strict policy on

prohibiting the hire of child labor, and no discrimination. Since its inception, the company has not hired a child, has never received fires or penalties for violation of

the laws and regulations in this regard, nor received any complaint of discrimination, the company will continue to pay attention to these issues.

To achieve the collective negotiation, enrich the life of employees, the company has set up trade unions, employee representatives are democratically elected by

employees, employee representatives can negotiate with the company freely without reprisal and be suppressed by anybody. The company union held employee

representatives meeting regularly to listen to the voices of employees. During the reporting period, the total number of employees included in the collective

agreement are 7479, which accounts for 100% of the employees. The company is organizing monthly dialogue meeting with the employees, regularly collect

proposals and reasonable suggestions in work and life for optimization and improvement.

The company has set up employee suggestion boxes in prominent

position of canteens, dormitories and other areas. And designate a

person to open it regularly and be responsible for the collection and

response. Administrative department of the company collects views

of the staffs through the hotline, email and micro-channel platform,

multi-channels, timely answers to questions raised by employees,

improve employee lives.

Staff sum

Male informal staff 3,953

Male full-time employees 80

Male informal staff 3,389

female informal workers 57

no fixed term male employees 319

fixed-term male employees 3,714

no fixed term of female employees 249

fixed term female employees 3,197

5150


shenzhen Tianma mold plant

Zhou huilin

shenzhen Tianma

In 2013 Shenzhen Tianma has planned the series of activities of "care of

children left behind" for the children of employees who work in Shenzhen

Tianma to show the dedicat ion of our love; to care for the chi ldren of

employees, Shenzhen Tianma also carried out "singing for the love," "run

for love", "love embroidery"and other activities to bring the kids more gifts,

many employees take the initiative to give up their rest time to sing karaoke

and practice embroidery, the practical actions have touched Tianma every

employee, also touched every one of the children left behind.

In the summer of 2013, Shenzhen Tianma has organized interests

training courses for the kids of the companyemployees, lead the kids

watching the teaching in space , play games, learn to sing together,

learn to dance, learn to draw, learn a foreign language, etc., On

weekend the company organized the visits together with their parents

to the Shenzhen museum, to spend a happy summer with their

children.

CaRing foR eMPLoYees


Happy work, happy life!

As a youth of 1980s, i am glad that i have been part of the Tianma family

for 4 years, i feel very lucky, i have the chance to witness Tianma's

humane management integration and promotion. Facing the risks

and challenges again and again, making the team choice again and

again, helps the Tianma family members gather together to learn the

intentions of heat merged into warmth, with hand-knit and spreading of

love, maternal love, is the world's greatest and most precious love, so

we call it "priceless. "

As a new state-owned enterprises, Tianma is always adhering to the

"people-oriented" concept, with so much help and care for people,

Tianma employees are deeply touched by the effort! Tianma maternal

love felt by so many people will be renewed, and passed one by one!

As a member of Tianma , i have the will, passion, responsibility and

obligation to sacrifice everything to the company! Happy work, happy

life!

5352


CaRing foR eMPLoYees


Chendu Tianma has undergone four years since establishment, i am

a witness to see the rapid development of the company, and i also

have promotion from a production employee to a supervisor. Along

with the growth of Tianma, my innocent face has become mature now,

the company has given us the opportunity and platform to develop

ourselves, and cultivate a batch after batch of talents for the society,

has given many people including me the employment opportunities.

In particular, when any employees have family difficulties, our union

will organize activities at the first time so that we can show love to the

family.

I am proud to become a part of Tianma! Adhere to the "passion efficient

win-win" values, which are our Tianma people's goals and beliefs!

shanghai Tianma

At work, in order to improve staf f skills, enhance employee motivation,

Shanghai Tianma organized the first "material group preparation" game, the

first "folding carton packaging" competition, won the praise of staff.

To care for the lives of employees, Shanghai Tianma has organized cool

summer activities to care for employees who work under the high temperature,

expressed the company's concern for employees. To meet the needs of

employees who are living in the dormitory, Shanghai Tianma unions organized

a summer products exibition fairs, reduce employee's trouble to go out for

shopping during the summer times.

Shanghai Tianma unions have provided cooling vest to frontline employees

who are working outdoors in the hot season, have also given a series of gifts to

the workers on production line, with focus on employee health. In the workplace

and dormitory area, Shanghai Tianma repairs air conditioning system by

professional engineers; in the office and living area to increase the number

of disinfection to prevent bacterial infection in summer; planting of greenery

on the bridge where workers are working everyday, adding vitality to the work

environment.

Shanghai Tianma union has organized summer season activities, such as beer

carnival, watermelon competition and other activities. At the same time, they

have also distributed free swimming vouchers for employees, the organization

of employees to watch the summer blockbuster movie. With consideration of

employees' clothing, food, housing, transportation, entertainment "and other

aspects of caring, Shanghai Tianma cares for employees so that they enjoy

happy work, happy life.

Tianma always cares employees as a liability.

In Tianma, we feel like a big family. In order to make it more intimate,

more united, we treat every employee as our brothers and sisters, with

mutual tolerance, mutual love. Although the power of each of us is

very small, but the unity is strength, strength is the source of warmth

development, so as to make our family better, more united.

shanghai Tianma

gao Zhen

Chengdu cell factory

Zhang Zhaode

Chengdu Tianma

On mar 8th the international women's day in 2013, Chengdu Tianma male

employees have presented pink roses and chocolates to female employees;

since Chengdu Tianma has many pregnant employees, to provide more, the

latest knowledge and guidance during pregnancy, Chengdu Tianma conduct

lectures during pregnancy ; to provide a comfortable and safe transportation

environment, Chengdu Tianma has increased special care seats for pregnang

workers on the bus; to provide a quiet, comfortable and private nursing and

rest environment, Chengdu Tianma has additional nursing rooms, so that

employees feel the company's care.

In order to enhance the team spirit, promote green ideas, Chengdu Tianma

pioneered on cooperation commune activities, make effective use of the

company idle waste land through the "people's communes", so that after work

the emplyees are fully in touch with nature,doing exercise, with balanced work

and rest. Not only exercise their teamwork skills, but also make the employees

experience the joy of labor and in the future they may harvest from their own

plantation in the field.

5554


Chengdu TianmahR and administrationsenior Manager

sun Yangfeng

On staff training and development, the company has tailored for the front-line

team leader, "Eagles plan", TWI training for junior staff to be promoted through

the fast-growing green channel;

Cooperation with Shanghai University on "ground line production management

academic education project" for front-line staff to fulfill their college dreams;

For the fresh graduating students to create a six-month "Blue Road", including

training courses from the company's culture to universal qualities of the people,

from the internship at factory to a specific positions "coaching program" with

both the content and form taylor-made for fresh graduates so that they can

quickly change from a student in school to an employee in the society, it also

helps them integrate themselves into the family of companies;

To create "blue road" for the key positions, to create a lecturer "TTT internal

mentor" training program for internal trainer team, companies are hiring

professionals annually to do internal staff training on related topics, or send

staffs to attend public training organized by public institutions, a network of

training program has been developed to upgrade the skills of employees with

comprehensive capabilities.

Companies focus on staff training and growth, respect for people, train people, to

help employee to develop if they have the will and ability.

sTaff TRaining anD CaReeR DeVeLoPMenT

In Tianma, everyone has a platform to show themselves. Where the personal ability of

work constantly improved, continue to show the value of the individual to the company;

Here, we have to keep an open mind to receive new knowledge, apply new knowledge;

here, the work is challenging, but also full of opportunities, so that we are more willing to

undertake the work; here, we will grow together with the company, happy work, happy

life.

To follow up , the company will continue to implement

training programs at all levels, improve management

training series, based on the ability to build a platform for the

development of professional quality models.


Tianma management training sequence path

Roc plan - middle key positions and high potential talent's training (focused)

LAMP2-management skills training for middle managers (general)

Maxima - ground level high potential talent for key positions Training program (focused)

LAMP1-line supervisor management skills training (general)

Eagles plan - line foreman, team leader management skills training (general)

1

2

3

4

5

Tianma management

concept/ values

General management

training (online)

LaMP1 Contents of the Training program

Core management

training program (class room

training)

Tianma general specialist training

Tianma management

concept

Tianma f inance management

system

Role changes for baseline

management

TimeManagement

Improve the per formance of

subordinates

Highly ef f icient

delegation of power

High ef f iciency meeting

Tianma introduction

Total quality management

system

Job assignmentManagement by objective

Communication and inf luence

EffectiveCoaching

Communication skil ls with

subordinates

Since 2013, the company focused on creat ing "Road map of Tianma

management training sequence ", apart from the training program designed for

the front-line staff team of "Eagles plan", special training programs have been

planned for all levels of management.

Including training program for grassroots supervisors "LAMP1", aims to

enhance supervisor / Senior supervisor / Senior Engineer's basic management

and leadership skills ;

For middle managers opened "LAMP2" training project which aims to

enhance the Assistant Manager / Manager / Expert's ability on corresponding

management and leadership skills ;

LAMP series of training programs for the corresponding level managers lasts

three to four months , which helps respectively the transition from managers's

self management to managing of people, and from managing of people to

professional managers.

In addition, the company has designed for high-potential middle managers"

Roc training program", to select outstanding senior managers across the

company to attend one year special training program. Through action learning

on execution, change management, strategic per formance assignment,

business simulat ions and leadership to enhance the comprehensive

management of the five dimensions, to reserve potentical candidates for top

management team in the company.

staff training segments

senior director and above

Middle-grass roots

frontline staff Male female

Training hour num

252.5 110,170 352,084 238,583 207,286

Training person num

15 2,438 41,194 3,789 3,384

5756


Company is in compliance with the law on employee salaries and benefits,

to ensure that each employee's salary is not less than the statutory minimum

wage, to maintain a basic standard of living of employees. The signing of

employment contract with employees have reached 100% for all employees

working under Tianma group, with no temporary employment in the company.

In 2013 with the joint ef for t from everyone, the company has achieved

significant results. With the intention to bring win-win situation for both workers

and the company, the company has shared one part of the profits with the

employee, which helps encourage staff morale , improve employee satisfaction

and loyalty .

Company has revised and improved " remuneration regulations," for the

provision of staff salaries , benefits and other aspects. 100% employees are

enjoying the benefits provided by the company. In addition, the company is

following the laws and regulationns to ensure employees are entitled to injury

insurance , pension insurance, medical insurance, unemployment insurance,

maternity insurance and housing fund and other benefits ; depending on

the nature of job and gender, the company is providing personal protective

equipment , maternity and paternity leave , nursing leave, marriage leave

saLaRies anD benefiTs


family leave program

Shenzhen Tianma takes into account that employees work outside

the home, their children are left behind and who may be taken cared

by the old parents, children are not able to live together with their

parents. In order to care for employees and manage from humane

point of view, the company is providing 5 days paid family leave to

employees below staff and technical level who have children left

behind. This enables employees feel the warmth of family, and also

have the confidence to work longer in the company. In 2014 the

company will continue to track the effects of project implementation,

after the success of the pilot in Shenzhen Tianma, Tianma in

Chengdu, Shanghai Tianma and other operation sites will follow the

same practice.

salary compensation ratio

Maternity and paternity

leave distribution

172 Employees have taken maternity and paternity leaves. 159

Returned to work after the leaves which is 92.44% Of the total

number of employees; 93 male employees have actually taken

paternity leave and 86 returned to work, which is 92.47% Of the total;

79 female employees have taken maternity leave, 73 has returned to

work after the leave, which is 92.41% Of all.

and paid annual leave and other benefits , coverage is 100% ; Each year

the company is providing team allowance to the management and front-line

staff so that they can spend the money on staff dinner, arts, sports and other

activities with 100% coverage of the employees ; The company has issued

one-child- fees to the couple with only one child, provide gifts to female

employee or organize activities on International Women's Day, payment of

subsidies in other holidays, the company also provides meal allowance for

workers on the night shift or job of special types.

front-line employees The ratio of non-frontline

staff remuneration for men and women

The number of non-frontline staff 2,250people

frontline staff salary ratio of men and women 0.993%

The ratio of non-frontline staff salaries between men and women 1.251%

frontline staff gender pay ratio 0.998%

The ratio of non-frontline staff remuneration for men and women 1.279%

5958


The CLose-uP of The ThiRTieTh anniVeRsaRY


In the event of the thirtieth anniversary, the company and its factories have

organized sports activities, management innovation contest, new product

launches,employee selection etc. By the end of 2013, Shenzhen Tianma,

Shanghai Tianma, Chengdu Tianma has hosted annual meeting respectively,

highlighting the team with outstanding performance during the 2013, with awards

in recognition of the outstanding employees, in the meanwhile giving employees

a chance to enjoy a feast of audio-visual, enhance employee cohesion, increase

employee pride and belonging.

6160


61


foR PaRTneRs

Mutual development Achieve win-win

We have achieved win-win with clients,

suppliers, all partners, through strategic

restructuring and the implementation of

cultural, business, operations series reform.

6362


As a national key enterprises in display industry ,and a leader in small and

medium- sized display product, the company has made continuous effort to

satisfy the needs of end users over the years, and walking in the forefront of

the industry in terms of innovation.

Over the past year, the company has seized the market opportunity,successfully

changed product into high-end smartphones ,working with clients to achieve

first show of a variety of products. In the areas of market positioning, production

line orientation, competitive strategy, customer strategy , product strategy ,

pricing strategy ,etc the company has done a lot of systematic transformation

and planning with comprehensive breakthrough from cutting-edge technology

to mass production technology , laying advanced international and domestic

leading position ; among them, the company's LTPS production line is the first ,

of the world's second production line of its type , and the first mass production

in the country ; On-cell product has achieved f irst volume shipments ;

AMOLED technology is leading the industry in the China , IGZO and Flexible

currently also under development; over the past year, the company's G4.5

generation line has undergone ordered restructuring in special display product,

with increased capacity step by step; Meanwhile, G5 generation line, the

product has undergone successful transition and with HD mass production .

LTPS technology developed by the company is a new generation of thin

film transistor liquid crystal display (TFT-LCD) display technology, which

has characteristics of high mobility, low cost, low power, high -resolution,

high brightness, narrow frame and so on. Compared with conventional

amorphous silicon technology, LTPS display technology is much quicker in

display response, and also has obvious advantages in terms of brightness and

sharpness of the display. From 2011 to 2015, LTPS share of global shipments is

rising, and the FHD rate will upgrade, HD ratio gradually decreases, and it will

add WQHD shipment. Currently, the company has achieved LTPS product pilot

volume production, has already planned the products on 4.5 "~ 6.4" HD, FHD

products. In 2014 we will achieve mass production.

On-cell is a method of embedding the touch screen display into the middle

area between a color filter substrate and the polarizers, which is a product

with good light transmittance, differentiated Lens design, narrow borders,

more lightweight advantage. In the long development point of view, the

technology has a cost advantage . Currently, the company has advanced

On-cell technology in the R & D and manufacturing, has already planned the

the products on FWVGA, QHD, HD, and some products have achieved mass

production. Market research firm NPD Display Search reports reflect that the

As a national core backbone company in display industries, and a leader for small and

medium- sized display products, the company has made continuous effort to satisfy the

needs of end user over the years, , and walking in the forefront of the industry in terms

of innovation.

In next year, the company's LTPS-TFT LCD integrated touch technology will enter into industrialization, the research and

development of AMOLED, 3D, Oxide TFT display and other new technologies will be the company's top priority. The new

leading products, organic light emitting display technology and the promotion of the new technologies will be one of the key

directions of the company in terms of technology development and innovation.

company's 2013 On-cell market share is 12.5% , with shipments continued to

grow, On-cell projected market share in 2014 will further increase .

AMOLED, namely active matrix organic light emitting diode panel (Active

Matrix / Organic Light Emitting Diode), is regarded as the protagonist of the

next generation display technology, apart from South Korea's Samsung

monitor (Samsung Display Corporation, SDC) and LG Display (LG Display ,

LGD) who have already realized mass production, other panel makers are

still under research and development stage of the technology. The display will

become slimmer, with less power use, soft & flexible , transparent. Compared

to conventional LCD panel, AMOLED has a faster response , higher contrast,

wider viewing angle characteristics, since it is active light-emitting AMOLED,

and single pixel does not work when displaying black, it can significantly reduce

power consumption when displaying dark color, in the meanwhile , AMOLED

flexible display can be realized. Compared to LCD screen glass substrates,

it is not easily damaged, more portable. The company has strong technical

capacity on AMOLED, relevant product technical indicators have reached the

international advanced level, filling the gaps in technology and industry in the

domestic market, the construction project has been started.

The company LTPS technology can realize the the recrystallization of the

amorphous silicon film deposition across the board , so that peripheral driver

circuits can be fabricated on a glass substrate to achieve a narrow border, low

cost, high aperture ratio, low power consumption energy saving effect.

TeChnoLogiCaL DeVeLoPMenT anD innoVaTion

3D display, Full view technology, Narrow frame technology, high resolution, sof t display, Amoled, TFT technology, Touch technology, transparent display

Deve lopment o f new techno logy has improved the contrast, reflection and views of the display, which is the foundation of high quality smart phone

The company has already capacity and full set of solutions on OGS, On-cell and In-cell technology

Product resolution can meet FHD grade, PPI over 440

Self owned 2D-3D exchangeable LCD Grin naked eye Lens display has won award for new product and applianceCurrently only a few company like Sampson and LG including Tianma have the technology

The company's technology can meet the demand in the market on mid & h igh mob i le phone's thickness of the frames

Mastering of a-Si, LTPS core technology and continuous developing cutting edge technology like Oxide TFT

Tianma actively develops cut t ing edge display technologies such as soft display technology

By the end of 2011, sample of 12 inch AMOLED has been lighted, been display on international exhibitions and awarded first

CITE innovation and appliance gold medals

Transparent display

3D display

Touch display

technology

full view technology

narrow frame

technology

high resolution

soft

display

aMoLeD

TfT technology

The company is committed to explore emerging display technologies, not only bringing better visual

experience to the user, but also more environmentally friendly. The application of content adaptive

brightness control (Content Adaptive Brightness Control, CABC) technology can help automatically

adjusts backlight brightness according to the current display condition, ensuring the display quality

and in the meanwhile to conserve battery power.

One of the technologies is the reflection technique, mainly relying on the LCD to reflect light

modulation to achieve display without backlight; the other is a half semi-permeable technology, a pixel

is divided into partial reflection and transmission parts, both can be used to achieve indoor backlit

display, and also they can be used to achieve the outdoor ambient light show on the technical aspects

of the product and to minimize resource consumption and power comsumption, also significantly

reduce the impact on the environment.

ui graphics optimization mode to reduce power consumption

10%

optimization of static graphics mode to reduce power consumption

30+%

optimizing Dynamic graphics mode to reduce power consumption

30+%

For partners ／ Mutual development ,Achieve win-win

6564


In the procurement of raw materials, the company has preferred to the use

of local suppliers. During the reporting period, Shenzhen Tianma's purchase

from local suppliers accounted for 40.17% Of the total, Chengdu Tianma

procurement expenses was 81% for domestic purchasing. The total weight of

the glass substrate is 1,363,847.2 Kg, color filter has the total weight of 602,207

kg, the liquid crystal has a total weight of 3,323.4 Kg.

Establishment of a sustainable supply chain is an important foundation for the

company to survive and win. In 2013 the company has set higher expectations

on the sustainable development of the supply chain, mainly related to labor

standards, occupational health and safety, environmental protection, business

ethics, management systems in five areas. The policy of corporate social

responsibility has been instilled into the entire supply chain system , combined

with counseling and audits to ensure suppliers CSR management.

suPPLieR CsR ManageMenT

For corning's display technologies, Tianma is a major long-term

strategic partner in china. Same with Tianma, corning is also focusing

on supply of environment friendly products to customers, as a result,

corning product does not contain any heavy metals in glass substrate

or halide eaglexg * glass which has been Tianma's first choice.

In 2011 the ompany has developed "vendor management processes," "our suppliers certification process", "our suppliers

phasing out process" and other documents to set clear standards on selection of suppliers. On this basis, the company has

developed "supplier social responsibility audit table" and other documents on nov.20, 2012, Using a separate audit table

to conduct CSR audits at supplier site, including annual supplier CSR audits, new supplier CSR audit, while requires the

signature of a CSR agreement. By december 2013, the company has completed 46 years of tie 1 supplier CSR audits, has

received 108 signed CSR agreements of suppliers.

1. In terms of child labor and juvenile workers , suppliers shall not

hire any child labor, shall develop child labor remediation system as

well as juvenile worker protection procedures , etc. ;

2. In terms of forced labor, employees shall not be forced to work,

shall allow freedom of employment, etc.; In business ethics, business

ethics require suppliers shall establish relevant systems on ethical

sourcing ;

3. In chemical safety management, it requires suppliers to have

designated storage of hazardous chemicals, to provide personal

protective equipment for employees;

4. In environmental protection, it requires suppliers shall handle

three wastes according to the compliance standards, develop

energy-saving programs;

5. In terms of management systems, require suppliers to be

iso14001 or ohsas18001 certification, the establishment of CSR

management system, CSR signed agreements with sub-suppliers .

In this regard , the company rates the suppliers through on-site audit, devide

the non compliance items into serious nonconformity , nonconformance and

suggested items , and set the base line of qualified suppliers in the annual

CSR audit, which means" no serious nonconformity with the score of 45 points

after the evaluation ; otherwise it is unqualified ". Once any serious violation

was found in the audit process, the supplier shall not pass the CSR audit or be

introduced to new CSR audit .

During the reporting period, the company did not find any case of any child

labor, violation of freedom of association and collective bargaining in suppliers.

In order to strengthen the CSR monitoring and management of the company's

outsourcing subcontractors and other partners, in 2013 the company has

included the the canteen service contractor, property management contractor

into CSR management system. According to the relevant requirements of

eicc , the company has developed "eicc audit table " for canteen and property

contractors , in july 2013 to assist administrative departments to complete the

signing of CSR agreement by each canteen service provider, and property

management contractor, and conducted eicc audit. According to the audit

results, all canteens service provider, property management contractors have

reached qualified score of 60 points or more .

To regulate the outsource contractor compliance management, reduce the

risk of outsourcing, the company has started special survey on outsource

contactors in october 2013. The survey includes a total of 44 outsource

contractors, 117 issues have been found in the survey, major defects are

35 among the total. In the future the company will continue to focus on the

compliance of outsource contractors, to achieve " win-win" situation, further

demonstrating corporate social responsibility image of the company.

Note: here "outsource contractor" refers to services providers of the company,

such as canteens , property , etc., The unit is " a ."

During the reporting period, the company hasn't found any serious risk in terms of forced labor among major suppliers. In

2014 the company will focus on counseling the vendors to set up CSR management system as one of the CSR work plan.

In addition to CSR audit, we also provide CSR related training and coaching to major vendors through case study , data

and other information, combined with training, field research , etc., To help them build a community focused supplier CSR

management system. In the future it will be taken as the company's supply chain CSR business models, and urge other

suppliers to follow the example to learn from them, ultimately CSR concepts will be integrated into the entire supply chain, to

achieve win-win together .


Corning display technologies

china commercial director

Chen zhishan

outsource contractors findings shenzhen

Tianmashanghai

TianmaChengdu Tianma

Canteen 34 23 4 9

Store 9 2 3 4

Dormitory Lease 5 4 1 0

Shuttle Leasing 13 10 2 1

Propertycompany

5 2 1 2

Security and Cleaning Company

9 7 2 0

Labor Dispatch 7 5 0 2

Garbage Recycling units

7 7 0 0

Cafeteria trash slops recovery unit

9 9 0 0

General SolidWaste Recycling units

5 3 0 2

Hazardous waste recycling unit

12 6 0 6

Important defect 35 19 5 11

Summary 117 78 13 26

The company will work mainly in the following five aspects of supplier CsR management

6766


Lenovo

purchasing

director

Li kui

The company adheres to the principle of peaceful development, keeping away from the conflict minerals, undertakes to

comply with the relevant laws and regulations and international conventions, adheres to the " people-oriented " concept,

harmonious development, social responsibility, won't use raw materials which might be in comflit with world peace in the

production and manufacture of products.

For the so-called conflict minerals events which are highly concerned by the general public, the company asked the suppliers which manufacture components,

parts or products containing tin, tantalum, tungsten, and / or gold make special commitment to the procurement of raw materials meeting the environmental

requirements and social responsibility, and require such suppliers to sign on the " conflict minerals agreement" which requires suppliers to track the source of

all metal in the products , to avoid the procurement of metal from conflicts of mines, ensure that the materials used in the product does not cause conflict. These

conflicts mining countries, including the western darfur region of sudan and southern (darfur and southern sudan), northern uganda (northernuganda), chad (chad)

and somalia (somalia) and other countries, conflict mines contain metal from the east democratic republic of congo , or in the middle africa including mentals of gold

(au), tantalum (ta), tungsten (w) and tin (tin) and others , requiring such suppliers to fill the requirements of our customers and report a conflict of metal sheets and

other types of forms, while ensuring that the company will not have violation of conflict mineral laws enforced by european countries, north america or the countries

located in conflict mines which may result in claims.

Conflict mineral materials are unacceptable for the company whether it is directly or indirectly involved. The company require suppliers to develop ' conflict minerals

policy ' and to enforce the implementation, and its sub- suppliers must be communicated on the ' conflict minerals policy ' so that its sub- supplier is also committed

to responsible sourcing, compliance and implementation of the measures proposed policy .

ConfLiCT MineRaLs

To strengthen the dialogue and communication with customers, understanding

customers's expectat ion of our products and services for continuous

improvement , the company has selected target customers once a year

to conduct customer satisfaction survey. As a first step, company's sales

department select a list of major clients based on the sales volume , market

share , brand and other factors, ask them to f ill in the survey form of the

questionnaire. The final score is calculated based on the weighted customer

satisfaction results.

In the survey questionnaire, the company wil l conduct research in six

areas including product prices and delivery, quality of service, new product

development support, environmental and hazardous materials, after sale

service, business communication etc , with "5 points to 1 point " ( corresponding

to the " outstanding , satisfactory , acceptable , dissatisfied , very dissatisfied"

five levels ) to record customer satisfaction for each factor, and also includes

customer recommendations. It gives us a chance to have a comprehensive

hanDLing CusToMeR CoMPLainTs

As a key domestic enterprises supplying small and medium display products, Tianma has been working

with us together for many years. Tianma has been paying attention to the customer experience, with

excellent customer service which gives us a profound experience. These years, we have witnessed

the growth of Tianma, we are confident in the future development of Tianma. It is worth mentioning

that Tianma not only focus on the customer service, but also spend time on social needs, and actively

participate in various social welfare activities.


In order to provide better customer service, the company has established

customer service team (customer service, CS), and with locally hired customer

service personnel in Shenzhen, guangzhou, huizhou, Shanghai and other places.

In order to provide more rapid and attentive service to international customers,

the company has established sales offices and outlets in the united states , japan,

germany, south Korea and other countries.

100

80

60

40

20

0

Price and delivery

2011 2012 2013

New product Development

After sales Service

Quality Environmental Protection

Business communication

76 76 7085 85 82

77 67 7284 78 81

77 67 7285 81 77

reflection of the company's customer satisfaction and expectations. Once the

satisfaction target is not reached, the company will further analyze the reasons

to develop appropriate solutions to improve efforts to achieve the goal in

customer satisfaction surveys in the next year .

In 2013 companies has conducted satisfactory surveys among 20 key

customers which are representatives from both domestic and foreign clients ,

and have received a reply from all. The survey included the price and delivery,

quality, new product development , environmental protection , service,

business communication six areas , covering all areas of customer's concern.

Many well-known international customers have given Tianma 2013 products

and services a higher rating, with 2013 satisfaction survey scores averaged

71 points ,comparatively customers are more satisfied with environmentally

friendly practice and after-sales service. While for new product development,

price and delivery, Tianma will conduct gap analysis with industry leaders to

develop a detailed improvement plan in order to obtain customers recognition

in 2014.

6968


Key customer strategy

To achieve a comprehensive strategic cooperation with major customers,

under the company's leadership guidance and support, we are committed

to providing quality customer service, led by sales team, we are continuing

to follow up the progress of customer needs and projects, in the first time

to organize a customer service taskforce team including project manager,

research and development team, product integration, technology, quality,

procurement, customer service etc, minimize the risks through the rational

planning of the project process, fast and accurate output of optimal design

plan, in the meanwhile set up well-developed process control plan, to realize

the interlinked tracking and monitoring of the service both between company

and customers for the entire team within the company, through the above

mechanism, we have been highly recognized by customers in the areas

of successful completion of projects, delivery timeline as well as quality of

performance.

Case

At 8:28 on November 20, 2013, there was a customer complaint

TM014EDH23-00 production line has a high rate of abnormal color,

customer input 2200pcs, 11pcs rejects, NPL ratio of 0.55%, the

customer asked company CS engineer to follow up immediately. After

receiving customer calls, the company CS engineers and customer

complaints of customers rushed to the factory, after confirmation of

defective products, defining the problem as a single batch of rejects

which is sporadic, there is no reliability problems to the product,the

key is to quickly and accurately determine Risk batches, not affecting

the customer's normal production.

At 11:30 a.m on the day,the staff of company feedbacked survey

results to the quality manager of the customer .and reached the

f lllowing arragement with the customer: 1.preserving PCB 30k

OF welded LCD, arranging the CS cleck of conpany to supervise

production line for ensuring normal production.2.The company CS

accord coding information to find the source of risk, and isolateing

reberse checking.This customer arraged staf f to superve the

production line with service staff for ensuring normal production.

Aroung one p.m. on the day,the company CS engineers confirmed

the inventory of raw materials through unpacking of boxes to identify

risks batch 4.2K, and through isolation and return for inspection,

and found abnormal color 21pcs, no problem for other batches after

inspection, the line with the customer's plant works well, does not

have a defective product.

Through the timely processing of customer complaints, acturately

defining customer complaints, isolation of problematic batches,

has ensured the normal production of customers, to avoid further

escalation of customer complaints, also helped to avoid the isolation

of nearly 70K inventory, and the hard work of reinspection. In this

regard, the company's customers are very satisfied with the results, it

also shows the company a good corporate image.

The company has been focusing on customer privacy protection and data

management. For privacy and information related to customers, the company

has signed a confidentiality agreement with the customer, so that both parties

must strictly comply with the agreed the terms. In the meanwhile we include the

private customer information into "trade secrets regulations" for standardized

management, and conduct regular internal assessments, to guarantee no

leakage of customers's privacy and information to the greatest extent.

In marketing and promotional activit ies the company has been in str ict

compliance with the advertising, marketing laws and regulations, has never

sold products which might be questioned or disputed by any stakeholders.

The company did not have legal violations in this regards during the reporting

period, no violation of health and safety requirements on products and services,

information and labeling regulations and voluntary guidelines, no significant

fines or punishment due to violation of the provision on use of the products and

services, nor received any invasion of privacy and losses of customer data

customer complaints, the company will pay attention to the above aspects,

and develop relevant rules and regulations, to eliminate hidden dangers, take

precautionary measures to enhance corporate social responsibility image.

For quality issues complained by customers, CS engineers will analyze the

causes of quality problem as soon as possible after receiving the complaints.

If the cause is due to the company's quality problems, then the company will

provide the appropriate maintenance, compensation, return or replacement

as soon as possible, etc. The company will develop actions with timeline

in accordance with customer requirements. If the customer does not have

explicitly requirements on quality issue, the company provides temporary

treatment countermeasure for the complaints within 48 hours, providing formal

solutions within 7 days, all customer complaints must be verified or approved

by the customer before closing of the complaints.

CS/FAE Team TeamOA/PM

One way communication Face to Face communication

CS

CSMass production

QC managerCustomer

Customer Customer

Customer

OA

OA

FactorIncoming materials Factory

FAE

FAENew product

PM

PM

NPI

R & D R & D

Factory

Factory Factory

NPI

Change of service model

Series connection: information easy get lost, slow

speed, difficult for integration

Parallel connection: Complete information, fast speed,

integration by QC manager


For the customer requirements, the company has established a large customer

quality manager management mode, select senior managers with rich management

and technical experience to lead quality, research and development, Production,

Technology team to actively respond to customer needs.

7170


71


foR CoMMuniTY

Positive Feedback Generous Dedication

We are always concerned about the community

and charitable services, promoting community

service program, to build beautiful homes.

7372


Tianma volunteers associated services include

1 Organization and promotion of volunteer activities;

2 Develop volunteer event planning, rules and regulations;

3 Recruitment, training and recognition of volunteers;

4 Expand volunteer services;

5 Carry out various mutual assistance between the volunteer and

recreational activities;

6 Strengthen the exchanges and cooperation with other public

service organizations;

7 Other volunteer activities.

Tianma Volunteers Union formally established in March 2009, one of the AVIC

International Volunteers Association membership, a non profit organization

providing volunteer service to the community by a group of voluntary staffs.

Purpose

Promote the awareness of cit izenship, to create a harmonious, mutual

relationships, helping the vulnerable and assist the weak, protecting the

environment, caring charity, establish a corporate public image and promote

social harmony and progress.

Task

Community service, participation in environmental charity

slogan

Social services, spread the love

slogan

Tianma volunteers with you

seRVe The CoMMuniTY

We are Tianma volunteers, responsibility and dedication are my names, our

love melt community indifference, we call for truth in good faith, we challenge

difficulties with courage, we practice what we are capable of.

We believe that: love on earth, is no longer a dream, we respond to your need.

Seize today, we abide by the sincerity of citizens, embrace the future with smile,

we walk hand in hand with this era.

In 2013 Shenzhen Tianma, Shanghai Tianma, Chengdu Tianma have

implemented a community service program, there is no aboriginal event on

local community, care the community with love and dedication.

Over the past year, Tianma volunteers continue adhering to the spirit of

volunteers on " participation, mutual aid , dedication , and progress ,", and

actively participate in the company party volunteer activities , such as the

annual dinner of AVIC International Holding Co., Ltd., " for the love of running "

on-site service , serving the donation of love to affected employees on Ya'an,

Sichuan earthquake disaster, the company's "signing for love" on-site service,

Longgang District, Shenzhen Baolong Industrial City intersection traffic control

at the cross, fourth "Love Tianma Happy Mid-Autumn Festival " riddles party,

celebration of the thirtieth anniversary of the company , " Passion Cup" tug

of war contest site service, "clothing warm winter" clothing donor activities

on-site service, the company celebration of the thir tieth anniversary of

the"passion Cup" contest rope skipping site services, blood donation activities,

public service at Namsan Library on weekend, finishing packing books for

mountainous student activities, student visits to mountainous interior in

Xingning, providing service to communities and other public welfare activities

with 354 people times in total, more than 3700 volunteer hours of service time,

play a good demonstration in promoting of the healthy atmosphere, spreading

positive energy , etc., to better demonstrate corporate social responsibility

image.

For Community ／ Positive Feedback ,Generous Dedication

number of participation in charity

354people

Volunteer service time

3,700hours

Run for the love participants

400people

student teaching at remote area

50people

Clothing donations

1,100people

7574


VoLunTeeR aCTiViTies


On March 9 to March 10, 2013, the volunteer team participated in Shenzhen

Nanshan Library's public service. They carried out a bunch of activities such as

putting books on shelves, finding books, helping readers to use the self-help

system to get a library card, to borrow and return books. These activities

improved the quality of the community's public service and have been well

received.

On May 18, 2013 , the company volunteers has organized 50 volunteers to

poor mountain Xingning for a two-day on-site student visits, to understand

the practical difficulties of the students in living and learning, to help the poor

students onsite .

On May 12, 2013 , since the books donated by the society are stored

temporarily in Shenzhen Nanshan Library before sending out to the poor

mountainous areas , in order to ensure the books are suitable for the students

to read, 23 volunteers have helped library prescreen the books for the poor

mountain student.

On November 7, 2013 , in order to allow people in poor areas have a warm

winter, volunteers association specially organized " Dress warm winter"

clothing donation activi t ies. The volunteers associat ion members are

responsible for information registration at donor site, clothes sorting, packing

summary, and finally sending out the clothing donations to Longgang District

Donation Station. A total of 23 boxes of clothing have been donated, more than

1,100 pieces of clothing in total , which has been praised by the social welfare

centers and the community .

On March 13,2013, Shenzhen Tianma launched a "Run for Love" activity in

order to send care to the leftover children of Shenzhen Tianma's staff. About

400 staff joined it. The members of the volunteer team were responsible for

providing on-site services such as giving water to participators and sealing.

On July 8, 2013 , in order to improve pedestrian safety issues, the company

has organized volunteers for the 3rd time to guide the traffic control at the

cross close to the company, the traffic control has successfully promoted

the advocacy of the importance of traffic safety, enhanced employee safety

awareness, received praise from surrounding communities, enhance the

company's social responsibility image.

The company cares for the children left behind, on May 17, 2013 the company

held at the multi-purpose hall "Sing for Love" campaign. Volunteers help a

series of activities organized for children left behind, for example the vote

count, maintaining of order at the scene, audio debugging, photography, etc.

logistics services. All of the prizes awarded on the activities are used to buy

gifts for their love of children left behind.

At 9:00 on December 1, 2013 , the company held the fourth "I do not know

about you, but I thank you" blood donation activities at Tianma apartment

ground f loor. The activit ies init iated by the volunteers association, the

volunteers are responsible for precaution coaching on site , donor information

registration, and help doctors to pass the registration form and to maintain

the order of the employees. Shenzhen Tianma has been awarded the "blood

donation advanced unit" recognition by Shenzhen LongGang Blood Center.

7776


Volunteer Teaching at Xiejiagou Primary school

Following three consecutive years of love and support education activities,

on April 7, 2013 , Shanghai Tianma Party again launched "love of children at

remote area, continued broadcasting of Tianma love" as the theme of love and

support education activities. After the party ‘s planning and arrangements ,

Shanghai Tianma HR staff Feng Qigang led Shanghai Tianma two graduates of

2013 Chen Xiaoliang and Dong Juehui ( hereinafter referred to as "teacher" ) to

Hebei Laiyuan Xiejiagou Primary School and launched a three-week volunteer

teaching, to compensate for the lack of local teachers .

Teacher in class, friend after class

On April 8 the teachers began the teaching in elementary school at Xiejiagou,

to enhance the overall quality level of the kids , enrich kids hobbies. Besides

teaching these two required courses ,they also teach children to sing in English

and other extra-curricular knowledge . Facing the teacher as well as new

knowledge and new teaching methods, the kids listened carefully, especially

on music lessons and English classes. The children were active, have learned

eight songs in one month. After class, the teachers play together with children

on games like sandbags playing, checkers , jump box , eagle catching chicken

and other games. In their leisure time, the teacher told story about the big

picture in Beijing, Shanghai's busy world, beautiful university , etc. At this time,

the children's eyes will be full of expectation, envy with vision for the future .

into the family , into life

Every day after dinner , the teacher may go to the children 's home and learn

about their family and living conditions, also talk with their parents on their

children 's performance in school , give them some advice on teaching and

coaching of their children.

VoLunTeeR TeaChing WiTh LoVe


How does time fly, the best memories will always be left in

the school, the primary support education may have sown

the seeds of love in the child inside, i hope one day it will

shine beautiful glow.

held "Tianma's cup" contest

April 19 and april 26, the teacher held on behalf of the company "Tianma cup"

race against time arithmetic and "Tianma cup" contest of knowledge, bonus

is prepared for each grade according to the results of the competition, let the

children draw a picture and write their own ideals, dreams of flying, leaving

memories!

Love continues, leaving is not the end, will come next year

On may 4 at 5:00 am, when the departing day arrived, xiejiagou school

teachers and all the children went to school early, the children sang their eight

songs learned from the teacher in the month, with tears running down when

leaving the car, the car ran along the side of the children, while occasionally

wiping his eyes with a small hand and face, his mouth still shouting:! "Sir chen,

sir dong, bye! We will miss you .....! . "

7978


Cooperation commune

On March 12, 2013, Chengdu Tianma launched "Chengdu Tianma cooperation

commune" activities, allocating the idle land inside the factory to various

departments and personnel, ask them to assign and plant crops in accordance

with the needs of their respective departments. This activity lasted for six

months or so, with voluntary registration number of employees of 420 people.

In the course of this activity, team cohesion has been increased, physical

and mental health of employees are promoted, while enhancing the saving

awareness among the employees.

Courageous deeds

Incident occurred in early November 2012, Chengdu Tianma staff Gao Lei

and his colleagues in Sichuan province Pi Stonebull walk in the park, when he

heard "someone falling in the water 'cries for help, Gao Lei rushed headlong

into the cold river, risking their lives and have rescued a 4 years old child, On

March 22, 2013 , Pi County TV station has searched the name and found Gao

Lei, and issued him a "crisis rescue, ready to help" banner as recognition. Gao

Lei deeds become the a big story in the company which are widely spread.

ChaRiTY

For Community ／ Positive Feedback ,Generous Dedication Appendix

Donation activities

A junior staf f colleagues from Zhongjiang Town in Sichuan Province Mo

Pingmei, joined Chendu Tianma on September 22, 2011 , who just turned into

21 -year-old. Her father is very old ,with a many years sick mother who cannot

take care of herself. She has a 9- year-old sister, her father was diagnosed in

a recent examination of an advanced lung cancer with physical deterioration.

There is an urgent need to take care of the father and only Mo Pingmei can

help in the family. The burden of a heavy family suddenly fall on the shouder of

the 21- year-old girl. Faced with for the sudden bad news, Pingmei had to take

leave and go home to take care of her father. In addition, there is a large family

debt suffered in 2009 due to the earthquake disaster which is borrowed from

relatives and bank loans pending to be returned ......

To help alleviate the burden of family li fe, Chengdu Tianma trade union

organized donation for love activities “donate your love, the world becomes

warmer” on July 24, 2013. 800 people have made donations in the even,

which is giving Mo Ping Mei and her family a warm a loving heart.

marked : " ● " fully disclosed ; " ○ " partially disclosure ; " □ " is not involved ; " △ " NA

aPPenDiX

　g3.1index ReferenceDegree of

displayRemarks

1.strategy and

analysis

1.1Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy

P4、P5 ●

1.2 Description of key impacts, risks, and opportunities P4、P5 ●

2.organizational

Profile

2.1 Name of the organization P8 ●Refer to the CSR report for details

2.2 Primary brands, products, and/or services P8 ●Refer to the CSR report for details

2.3 Operational structure of the organization, including main divisions, operating companies,subsidiaries, and joint ventures P8 ●

Refer to the CSR report for details

2.4 Location of organization's headquarters P8 ●Refer to the CSR report for details

2.5Number of countries where the organizationoperates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report

P8 ●

2.6 Nature of ownership and legal form P8 ●Refer to the CSR report for details

2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) P8 ●

2.8 Scale of the reporting organization P8 ●2.9 Significant changes during the reporting period regarding size P8 ●2.10 Awards received in the reporting period P13 ●3.1 Reporting period (e.g., fiscal/calendar year) for

information provided P2 ●3.2 Date of most recent previous report (if any) P2 ●3.3 Reporting cycle (annual, biennial, etc. P2 ●3.4 Contact point for questions regarding the report or

its contents P2 ●3.5 Process for defining report content P20、P21 ●

3.6Boundary of the report (e.g., countries, divisions,subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance

P9 ●

3.7 State any specific limitations on the scope orboundary of the report P2 ●

3.Report

Parameters3.8

Basis for reporting on joint ventures, subsidiaries,leased facilities, outsourced operations, and otherentities that can significantly affect comparabilityfrom period to period and/or between organizations

P2 ●

3.9Data measurement techniques and the bases ofcalculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report

P2 ●

3.10Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods)

P2 ●

3.11 Signif icant changes from previous repor ting periods in the scope, boundary, or measurement methods applied in the report P2 ●

3.12 Table identifying the location of the StandardDisclosures in the report P79~P82 ●

3.13

Policy and current practice with regard to seekingexternal assurance for the report. If not includedin the assurance report accompanying thesustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s)

P2 ●

gRi indicators index

8180



displayRemarks

4.governance,

Commitments,

and engagement

governance

4.1 Governance structure of the organization P14、P15 ●Refer to the CSR report for details

4.2Indicate whether the Chair of the highest governance body is also an executive officer(and, if so, their function within the organization'smanagement and the reasons for this arrangement)

P14 ●Refer to the CSR report for details

4.3

For organizations that have a unitary boardstructure, state the number and gender ofmembers of the highest governance body that areindependent and/or non-executive members

P15 ●

4.4 Mechanisms for shareholders and employees to provide recommendations or direction to thehighest governance body P32、P33 ●

4.5

Linkage between compensation for membersof the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance)

P15 ●

4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided P14 ●

Refer to the CSR report for details

4.7

Process for determining the composition,qualifications, and expertise of the members ofthe highest governance body and its committees,including any consideration of gender and otherindicators of diversity


4.8Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation

P6 ●

4.9

Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant r isks and oppor tunit ies, and adherence or compliance with internationally agreed standards, codes ofconduct, and principles

P18 ●

4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance P2 ●

4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization P18、P19 ○

4.12 Externally developed economic, environmental,and social charters, principles, or other initiatives to which the organization subscribes or endorses - □

4.13 Memberships in associat ions (such as industry associat ions) and/or national /international advocacy organizations in which the organization P83 ●

4.14 List of stakeholder groups engaged by the organization P21 ●4.15 Basis for identification and selection of stakeholders with whom to engage P14 ●4.16 Approaches to stakeholder engagement, including frequency of engagement by type

and by stakeholder group P21 ●

4.17Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topicsand concerns, including through its reporting

P21 ●

EC1Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments


EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change P31 ○

EC3 Coverage of the organization's defined benefit plan obligations - △EC4 Significant financial assistance received from government P8 ○

5.economic

Performance

indicators

EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation - △

EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation P64 ●

EC7 of senior management hired from the local community at locations of signif icant operation P48 ●

EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement

P76、P77、P78 ○

EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts P64 ○

EN1 Materials used by weight or volume P64 ●EN2 Percentage of materials used that are recycled

input materials - △EN3 Direct energy consumption by primary energy source P36 ●EN4 Indirect energy consumption by primary source - △EN5 Energy saved due to conservation and efficiency improvements P36 ○


displayRemarks

6.environmental

Performance

indicators

EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives - △

EN7 Initiatives to reduce indirect energy consumption and reductions achieved - △EN8 Total water withdrawal by source ●EN9 Water sources significantly affected by withdrawal of water - □EN10 Percentage and total volume of water recycled and reused P36 ○EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas

and areas of high biodiversity value outside protected areas - □EN12 Description of significant impacts of activities, products, and services on biodiversity in

protected areas and areas of high biodiversity value outside protected areas P53 ○EN13 Habitats protected or restored - □EN14 Strategies, current actions, and future plans for managing impacts on biodiversity - □

EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk - □

EN16 Total direct and indirect greenhouse gas emissions by weight - △EN17 Other relevant indirect greenhouse gas emissions by weight - △EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved - △EN19 Emissions of ozone-depleting substances by weight - △EN20 NO, SO, and other significant air emissions by type and weight - △EN21 Total water discharge by quality and destination - △EN22 Total weight of waste by type and disposal method - △EN23 Total number and volume of significant spills P37 ●

EN24Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally

P37 ○

EN25Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff

- □

EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation P43 ○

EN27 Percentage of products sold and their packaging materials that are reclaimed by category - △

EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations P36 ●

EN29Signif icant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce

P42 ○

EN30 Total environmental protection expenditures and investments by type - △LA1 Total workforce by employment type, employment contract, and region, broken down by

gender P48 ●LA2 Total number and rate of new employee hires and employee turnover by age group,

gender,and region - △

LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation

P59、P56、P57 ●

LA4 Percentage of employees covered by collective bargaining agreements P49 ●LA5 Minimum notice period(s) regarding operational changes, including whether it is

specified in collective agreements - △7.Labor Practices

and Decent Work

Performance

indicators

LA6Percentage of total workforce represented in formal joint management–worker health andsafety committees that help monitor and advise on occupational health and safety programs

- △

LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender P38 ○

LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases P78 ○

LA9 Health and safety topics covered in formal agreements with trade unions - △LA10 Average hours of training per year per employee by gender, and by employee category P54 ●LA11 Programs for skills management and lifelong learning that support the continued

employability of employees and assist them in managing career endings P55 ●LA12 Percentage of employees receiving regular performance and career development

reviews, by gender P48 ●

LA13Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity

P15、P48 ●

Appendix

8382



displayRemarks

LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation P57 ●

LA15 Return to work and retention rates after parental leave, by gender P56 ●

HR1Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.

P64 ○

HR2 Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken P65 ○

HR3Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained

P19 ●

HR4 Total number of incidents of discrimination and corrective actions taken P48 ●

HR5Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights

P65 ●

8.human Rights

Performance

indicators

HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor P65 ●

HR7Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor

P65 ●

HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations - △

HR9 Total number of incidents of violations involving rights of indigenous people and actions take P73 ●

HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments P18 ●

HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms - △

SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs P73 ○

SO2 Percentage and total number of business units analyzed for risks related to corruption P25 ○SO3 Percentage of employees trained in organization's anti-corruption policies and

procedures P25 ○SO4 Actions taken in response to incidents of corruption P25 ●SO5 Public policy positions and participation in public policy development and lobbying - □

9.society

Performance

indicators

SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country - □

SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes P8 ●

SO8 Monetary value of significant fines and totalnumber of non-monetary sanctions for noncompliance with laws and regulations P8 ●

SO9 Operations with significant potential or actual negative impacts on local communities - □SO10 Prevention and mitigation measures implemented in operations with significant potential

or actual negative impacts on local communities - □

PR1Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of signif icant products and services categories subject to such procedures

P63 ○

PR2Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes

P69 ●

PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements P44 ○

10.Product

Responsibility

Performance

indicators

PR4 with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes P69 ●

PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction P67、P68 ●

PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship P69 ○

PR7Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communicat ions, including adver t ising, promotion, and sponsorship by type of outcomes

P69 ○

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data P69 ●

PR9 Monetary value of signif icant f ines for noncompliance with laws and regulations concerning the provision and use of products and services P69 ●

Terms annotation

Terms annotation Chapters

Vi Vision identification, from CI to VI codes About Tianma

PV system Process Vacuum system Environment protection

hV system HV system Environment protection

Mau operation indicator

MAU operation indicator Environment protection

Ro cleaning water RO cleaning water Environment protection

CDa system CDA system Environment protection

De scrubber cleaning water

DE Scrubber cleaning water Environment protection

PPboX PPBOX Green operation

XRf X Ray Fluorescence Hazardous substance management

sQe Supplier Quality Engineer Hazardous substance management

electronic platform Electronic platform Hazardous substance management

Lens Lens for Touch display Cover glass of touch screen R & D

fWVga FWVGA R & D

hD High definition, resolution of 1080x1920 R & D

QhD Quarter of HD, resolution of 540x960 R & D

pcs Pieces Customer complaints handling

Cs Customer service Customer complaints handling

PCb Printed Circuit Board Customer complaints handling

K Unit of measure, means 1000 Customer complaints handling

Joined association and organization

federation of shenzhen industries

Vice-presidents

shenzhen hi-tech industry association

Member

shenzhen fPD industry association

Vice-presidents

shenzhen association for public companies

Member

guandong shenzhen customs brokers

association

Member

fdp Technology standard Workgroup of

Miit

Member

shanghai chamber of commerce in shenzhen

Member

Low carbon technology innovation association

Member

Appendix

shenzhen enterprises confederation/shenzhen entrepreneur association

Vice-presidents

China optics and optoelectronics manufactures

association LCb

Vice-presidents

henzhen credible entrepreneur association

Member

China association for public companies

Member

84

name　　　　　　　　　　　　Telephone　　　　　　　　　　　　email

organization　　　　　　　　Contact method

Reader response

Dear readers:

Hello! Thank you for reading our "2013 corporate social responsibility report." We welcome your comments and suggestions,

please let us know your advice! Thank you very much!

Tianma Microelectronics co., Ltd.

March 2014

Please reply to [email protected] thank you for your valuable suggestions!

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About Tianma

For Government

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Environment

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For Community

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Majialong, Nanshan district, Shenzhen, China （518052）

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This document may contain predictive information, including but not limited

to, information relating to future f inancial, operations, products and new

technologies. Since there are many uncertainties in practice, which may cause

difference between actual results and forecast informatio. Therefore, this

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天马微电子 2013 CSR报告 - Tianmaen.tianma.com/UpLoadFile/20150616/f9e3a0ea-909f... · 6/16/2015 · of Tianma Microelectronics Co., Ltd., which is aimed to provide stakeholders