Spectator.do |
Spectator.do | Make our cities much more walkable via the
citizens
Taipei Beginner Programmers Meetup 2013 Panasonic (SE)
Co-founder & DesignCo-founder & DevelopmentFreelance Web
Developer / P WordPress Restful API Let's write some
[email protected]://[email protected]://blog.alphacamp.co/author/ucheng/
The Problem We Are Solving
1. What's The Problem You Are Solving
Spectator.do is a two-way communications platform for citizens
to report non-emergency issues and urban design failures.
And for governments to track, manage, and reply to citizens
concerns. Ultimately, we believe it will make our living
environment much better through transparency, collaboration, and
cooperation.
=>
Uneven sidewalk surface, uncared. A pole stands right in the
middle of the sidewalk.
2. Personal Story / User Scenario Urban Failures Are Everywhere
Around Us
Those are some examples of potential issues we want to show
you.
In this one, a pole stands in the middle of the sidewalk,
blocking the pedestrians path.And the right one, there are some
rocks on the sidewalk, and nobody cares.
The placement of infrastructure that makes everyone
speechless.Fixed, however using only a very limited solution.
2. Personal Story / User Scenario Urban Failures Are Everywhere
Around Us
In this one, a tree is fixed onto a electricity pole using a
rope, obviously a very limited solution.On this one, the placed
position of those transportation infrastructure is so weird that I
think it will make everyone speechless.
Yu-Cheng Wang () - maybe skip this slide...
If this is not a design failure, what is it?
2. Personal Story / User Scenario Urban Failures Are Everywhere
Around Us
And I wanna ask, if this is not a design failure, what is
it?
What Do You Think?I think it sucks.
So tell me, what do you think about those? I think it sucks.
Mayors Mailbox
110
119
1999Things Youd Do
Random SNS
Random IM app
3. Why Current Solution Can Not Help
So what are you gonna do?Youd probably want to take a photo
right away and share it via your Line app, or Facebook page. But
this will only solve your anger, not the problem.You probably wont
turn to 110, 119, because nowadays its been said City Mayors
Mailbox and 1999 are the most useful tool to report just about
ANYTHING.
Anything
Really?
Yeah, they say anything. But, is that real? Unfortunately, its
not. As weve already showed you, some problems are really hard to
solve and you just cant rely on current system to automatically
solve all of them.
Current System - 1999
Discover
Report
Humm, okay.
Gov. Fix
3. Why Current Solution Can Not Help
Lets say, one day youre walking in town and discovered a
problem. You pull out your phone and call 1999 immediately. The
government come to the site and fixed the problem. You, the
reporter, got a notification saying its solved. And you think,
humm, okay. But there are several problems.
Main Points1. Lack of connection / discussion among citizens2.
Lack of interactions between citizens and government officials3.
Lack of openness
1999 -> ->
Text-Only Notifications
Email
SMS
3. Why Current Solution Can Not Help
Problem One The notifications are only text-based
Right, current system will notify you when the problem is
solved. They will send you Email or SMS to let you know who has
solved the problem and when.But those are only text-based message.
So, there is no way you can check the real condition of the problem
unless you physically visit the site.
UXEmail Email
Urban BugNo Collaboration
3. Why Current Solution Can Not Help
Problem Two No collaborations/discussions.The second problem is
there is no collaborations and interactions among users. Even if
each reporter reports the same urban bug. they still have no ways
to collaborate and discuss with each other. Each of them is like an
isolated island. Their power is totally disunited.
Differences
Watering
Water-proofedBlack & Plain
Water-proofed& Good for beach
Problem Three Differences in Expectations
Lets say this is the problem you want to solve. This is how you
think the problem should be solved.And this is how the government
actually solved the problem.
Yes, there are differences and currently there is no way for
users to interact with the government and make their expectations
met.
Ridiculously Close
Data
3. Why Current Solution Can Not Help
3. Lack of opennessAnd the last problem is that the data of
current system is locked up and not open for anyone to use.
Our Solution
Yeah. Appsand more
4. Your Proposed Solution
So, our solution is, yeah apps.
app
Map-basedOpen from the ground up
4. Your Proposed Solution Our app is map-based, and the data is
open from the ground up.
API
Collaboration & Interaction
Collaboration and interaction are built right in each report.
Users can discuss and share thoughts with each other.
BeforeAfter
And you can check before-after photos of each report, making
sure the problem is really solved.
=>
Better Living Quality
Performance +Problem Fixed
The Result
4. Your Proposed Solution
The Result: Problems fixed, government performance improved, and
our living environment become much better.
Only Three Steps
Only three steps and you are good to go.Discover, report, and
well help you fix it.
35
14216
Currently, we have 14 users, 35 reports, and 216 fans on our
facebook fan page.Definitely not a impressive number, but that only
says we still have quite a lot of potential.
We Need Your Join
Designers, developers, marketing gurus, or actually talents of
all sorts
6. help you need (3 asks) The thing we need is we need your
join.No matter you are designers, developers, or marketing gurus,
we welcome talents of all sorts.
Lets fix themFor tomorrow.
No matter what kinds of problems we have in the cities today,
lets fix them, for tomorrow.
app
19997000
- API
- UX - (fixmystreet.jp) - (fixmystreet.jp)
Spectator.doMake our cities much more walkable via the
citizens
