Good Picture QualityCoaxial cable connection for Standard Definition TVs

If the back of your television doesn’t have the ports required for the otherconnections, use this method. This connection option requires a Cable Inport and uses the provided Coaxial cable

To connect via this method, follow the PURPLE instructions starting at Step

Open the welcome kit, remove the bag of cables andunpack the cables

The Digital Welcome Kit contains all of the required cablesto connect the Digital Terminal to your TV.

Wait for the Digital Terminal to become Active.Active status is shown by displaying the correct timeor a lit “Active” light on Terminals without a display.

Connect the other end of the power cable to thewall outlet

Component Cable for HDTVsConnect the other end of the Component cable tothe corresponding RGB OUT port on the Digital Box

CCOONNNNEECCTT YYOOUURR DDIIGGIITTAALL TTEERRMMIINNAALL TTOO YYOOUURR TTVVThis step shows you how to connect the Digital Terminal to your Televisionusing the best method for your particular TV

AAUUTTHHOORRIIZZEE YYOOUURR DDIIGGIITTAALL TTEERRMMIINNAALLThis step programs the Digital Terminal to authorize all of the channels includedin the cable package you subscribe to.

PPRROOGGRRAAMM YYOOUURR RREEMMOOTTEE CCOONNTTRROOLL && AADDDDIITTIIOONNAALL OOPPTTIIOONNSSThis optional step will show you how to program the Digital Terminal’s universalremote to control your TV and other components.

Easy Installation GuideOverview: Installing your Rogers Digital Terminalis as easy as A - B - C

A

B

C

STEP A CCOONNNNEECCTT YYOOUURR DDIIGGIITTAALL TTEERRMMIINNAALL TTOO YYOOUURR TTVV

Digital Easy Install Guide - Ontario All-In-One V1.10 ©2006 Rogers Cable Communications Inc.

Connect one end of the coaxial cable to the walloutlet

Component Cable for HDTVsConnect one end of the Component cable to thecorresponding RGB IN port on your HDTV

Composite Video CableConnect the other end of the Composite Video cableto the VIDEO OUT port of the Digital Terminal

Composite Video CableConnect one end of the Composite Video cable tothe VIDEO IN port on your TV

Coaxial CableConnect the other end of the Coax cable to theCABLE OUT port on the Digital Terminal

Coaxial CableConnect one end of the Coax cable to the CABLE INport on your TV

Audio CableConnect the other end of the RCA Audio cable tothe AUDIO OUT port on the Digital Terminal

Audio CableConnect one end of the RCA Audio cable to theAUDIO IN port on your TV.

STEP B AAUUTTHHOORRIIZZEE YYOOUURR DDIIGGIITTAALL TTEERRMMIINNAALL

Turn on the Digital Terminal by pressing the Powerbutton on the front or use the included remotecontrol.

Set your TV to the proper input, based on the con-nection method you chose in Step A

Turn on your TV.***HDTV USERS ONLY***If you have an HDTV run the Setup Wizard below, ifnot, proceed to Step 20

1. Turn OFF the HD Digital Terminal but not your HDTV2. On the front of the HD Digital Terminal, press the INFO

and GUIDE buttons simultaneously.3. The Setup Wizard will begin.

*NOTE It may take up to one minute for the instructionsto display on your HDTV.

4. Follow the easy on-screen instructions displayed on yourHDTV screen.

The HD Digital Terminal is now set for your type of HDTV,proceed to the next step.

Note: HD Programming can be found onChannels 473 to 540

Can you view Channel 03?

Using your Digital Terminal remote control change thechannel to 03 to ensure your channels are authorized.

Yes: I can view Channel 03.Proceed to the next section on reverse.

No: Channel 03 is “Not Authorized”.Call 1-866-894-9962 to have your digital terminalauthorized. You will be prompted for your accountphone number so have it ready.

Be sure to use the same input as the video cable

Note: Common input names are CH 3, Video 1,HD 1, Comp 1, etc.

Note: It can take up to 10 minutesfor the Digital Terminal tobecome Active

Note: You should keepyour Rogers Digital Terminalplugged in at all times to remainauthorized and receive all service updates.

Best Picture QualityComponent connection for High Definition TVs

If the back of your HDTV has a Component In or RGB In you should use thisconnection with the provided Component cable.

To connect via this method, follow the BLUE instructions starting at Step

Found on the backof your HDTV Component Cable

Next, goto Step

Coaxial Cable

Next, goto Step

Next, goto Step

Better Picture QualityComposite video connection for Standard Definition TVs

If the back of your television has a Composite In or Video In this connec-tion will provide the best picture quality for non-HDTV and uses the provid-ed Composite cable

To connect via this method, follow the GREEN instructions starting at Step

Composite Video Cable

OR OR

Connect the other end of the coaxial cable to theCABLE IN port of the Digital Terminal

Connect the first end of the power cable to the backof the Digital Terminal

Look at the back of your TV and based on the inputports that are available select the connection methodbelow that best matches

• 6' Coaxial Cable

• Piggy-back RCA audiocable

• Composite Video cable

• Component RGB Cable*(High Definition Kits only)

Found on the back of your TV Found on the back of your TV

Note: Be sure toconnect the coaxialcable DIRECTLY to theDigital Terminal and notthrough another device like a VCR

If your remote has 3 or 4 device buttons along the top you and no green Listbutton follow these steps.

What if this did not work? Your remote should have come with a small guide that containsspecific codes for programming popular components. You may wish to try these instructions.

If your remote has 4 device buttons along the top and a green LIST button in thecentre, follow these steps.

What if this did not work? Your remote should have come with a small guide that containsspecific codes for programming popular components. You may wish to try these instructions.

PVRRemoteControl

Before beginning, read ALL of the steps below as somerequire precise timing.

1. Turn your TV on

2. Press and hold the TV and SELECT buttons at the sametime until the AUX, VCR, TV, and CBL buttons flash twice

3. Press 9 - 9 - 1 on the remote keypad, the TV button willflash twice

** Get ready, this step requires precise timing! **

4. With the remote pointed towards your TV press the PLAYbutton once then position your thumb above the SELECTbutton BUT DON’T PRESS SELECT YET!.

5. The INSTANT your TV turns off, press the SELECT button,if you press it too late you’ll have to repeat these steps.The remote may take up to 3 minutes to try all possiblecodes, each time a new code is attempted the TV lightwill flash.

6. After you’ve pressed SELECT to lock in the code, test yourselection by pressing TV then POWER. If the TV turns on,it worked. Press SELECT to confirm the code. If the TVdoes NOT turn on, return to Step 4.

The remote is now programmed for your particular TV. Youcan also program it for other components by repeating thesteps and substituting the TV button with the respectivedevice button (VCR, DVD, etc.).

If your remote has 5 device buttons along the top and a green LIST button in thecentre, follow these steps.

What if this did not work? Your remote should have come with a small guide that containsspecific codes for programming popular components. You may wish to try these instructions.

UEIRemoteControl

1. Turn your TV on

2. Press the TV button once. The TV button will flash once.

3. Press and hold SETUP until the TV button flashes twice;then release SETUP.

4. Press 9 - 9 - 1 on the remote keypad, the TV button willflash twice.

5. With the remote pointed towards your TV press PWRonce.

6. Repeatedly press and release the CH+ button until yourTV turns off. The remote will cycle through all possiblecodes until a match is found. Note: You may need topress the CH+ button dozens of times before finding amatch.

7. Once the TV turns off, press the SETUP button once tolock the code. The TV button will flash twice.

8. Confirm the correct code was locked by pressing thePWR button to turn on your TV

The remote is now programmed for your particular TV.You can also program it for other components by repeatingthe steps and substituting the TV button with the respec-tive device button (VCR, DVD, etc.).

STEP C PPRROOGGRRAAMM YYOOUURR RREEMMOOTTEE CCOONNTTRROOLL && AADDDDIITTIIOONNAALL OOPPTTIIOONNSS

In addition to operating the Digital Terminal, the Universal Remote Control is capable of controlling basic commands on your TV, VCR and even other devices. To enable these features the Remote Control needs to be programmed for your particular home enter-tainment components. Follow the corresponding steps to program the remote for your TV. You can also program the remote for other components by repeating the steps and substituting the TV button with the respective device button (VCR, DVD, etc.).

Identify the Remote Control included in your welcome kitDue to the wide range of Digital Terminal models that Rogers offers, different remote controls are included in the welcome kits. Identify which remote was included in your welcome kit by comparing the images below.

3 or 4DeviceRemoteControl

1. Turn your TV on

2. Press and hold the TV and SELECT buttons AT THE SAMETIME until the light at the top of the remote flashes twice.

3. Press 9 - 9 - 1 on the remote keypad.

4. With the remote pointed towards your TV repeatedlypress and release the TV button until your TV turns off.(For the 4-Device Remote repeatedly press TV thenPOWER).The remote will cycle through all possible codes until amatch is found. Note: You may need to press thebutton(s) dozens of times before finding a match.

5. Once the TV turns off, press and hold the SELECT buttonuntil the light blinks twice, locking the code.

6. Confirm the correct code was locked by pressing the TVbutton to turn on your TV. (For the 4-Device Remote pressPOWER).

The remote is now programmed for your particular TV. Youcan also program it for other components by repeating thesteps and substituting the TV button with the respectivedevice button (VCR, DVD, etc.).

OR OR

What Is The Default PIN?

Your Personal Identification Number(PIN) is a security feature required toorder Pay-Per-View, Rogers OnDemand programs and accessparental controls. Before you canaccess these features you will beprompted to enter your PIN asshown here.

Your default PIN is 0000. We recom-mend that you change it for improved security. Refer to theUser Guide for instructions.

Enter your PIN carefully. After 3 unsuccessful PIN entries, fea-tures requiring your PIN will be blocked until midnight as asecurity feature.

Personal TV Digital Line-Up Rogers On Demand Services

Basic Cable & Ultimate TV Pak . . .02 - 72Information Channels . . . . . . . . . .01, 80 - 87Networks & Timeshifting . . . . . . .90 – 178News . . . . . . . . . . . . . . . . . . . . . .180 – 199Kids . . . . . . . . . . . . . . . . . . . . . . .210 – 231Learning . . . . . . . . . . . . . . . . . . . .240 – 250Lifestyle . . . . . . . . . . . . . . . . . . . .255 – 269Entertainment . . . . . . . . . . . . . . . .270 – 299Movies . . . . . . . . . . . . . . . . . . . . .300 – 322

Pay Per View . . . . . . . . . . . . . . . . .325 – 374Spiritual . . . . . . . . . . . . . . . . . . . .390 – 397Super Sports Pak . . . . . . . . . . . . .400 – 485High Definition . . . . . . . . . . . . . . .473 – 540Adult . . . . . . . . . . . . . . . . . . . . . .557 – 570Multicultural . . . . . . . . . . . . . . . . .580 – 649French . . . . . . . . . . . . . . . . . . . . .650 – 694Music . . . . . . . . . . . . . . . . . . . . . .701 – 751

Rogers on Demand . . . . . . . . . . . .100Anime Network on Demand . . . . .210YTV Anime on Demand . . . . . . . .211Treehouse on Demand . . . . . . . . .220The Movie Network on Demand . .308The WWE 24/7 on Demand . . . . .400Too Much TV on Demand . . . . . . .557Howard Stern TV on Demand . . . .558Playboy TV on Demand . . . . . . . . .561OMNI Plus on Demand . . . . . . . . .600

*Channels and Service vary by region *This is a summary of all channels available, not the channels you subscribe to*For a complete listing of services available in your area please visit Rogers.com/channels.

What Channels Are Available?

How Do I Solve Common Problems?

Where Can I Get More Information/ Help with the Personal TV service?

Want to connect more to your TV than just the Rogers Digital Terminal? The order in which you connect your equipment is very important. Below is the recommended connection order for both High Definition and Standard Televisions. Additional cablesmay be required.

OPTIONAL HHOOWW DDOO II CCOONNNNEECCTT MMYY OOTTHHEERR DDEEVVIICCEESS??

NOTE: Important Messages Regarding Your Television Use

Some televisions can experience image “Burn-In” if fixed images aredisplayed for extended periods of time. Consult your televisionmanufacturer’s documentation for more information.

Always keep your digital terminal plugged in to the power outlet and connected to the cable outlet, do not disconnect it when not in use. To give you the bestpossible service, updates are sent periodically to the digital terminal and if the terminal is not connected and plugged in, you may miss an update. Also, if theterminal is disconnected for a longer period of time, your channels may become unauthorized when the terminal is reconnected.

What will this do for me? How do I connect it? What cables could I use? Where can I get more information?

DVD Player Lets you watch DVDs on your TV by selecting the cor-rect input on your TV.

Audio and Video OUT on the DVD player directlyto Audio & Video IN on TV.

RCA Audio & Video, RCA Audio & S-Video.(Not provided by Rogers)

Consult your DVD player manual for additionalpossibilities. You can also find additional infor-mation at www.rogershelp.com/connectionsand select Digital Cable Connections.

VCR Lets you watch Video Tapes on your TV by selectingthe correct input on your TV.

Lets you record the program you are tuned to on theDigital Terminal to a video tape.

Audio and Video OUT on the Digital Terminal toAudio & Video IN on the VCR. Audio and VideoOUT on the VCR to Audio & Video IN on your TV.

RCA Audio & Video, Coaxial Cable.(Not provided by Rogers)

Consult your VCR manual for additional possibili-ties. You can also find additional information atwww.rogershelp.com/connections and selectDigital Cable Connections.

Stereo / Home Theatre Lets you listen to programs through your stereo orhome theatre audio system by selecting the correctinput on your Stereo.

Audio OUT on the Digital Terminal to Audio IN onthe Stereo.

RCA Audio, Optical Audio, RCA DigitalAudio. (Not provided by Rogers)

Consult your Stereo / Home Theatre manual foradditional possibilities. You can also find addi-tional information atwww.rogershelp.com/connections and selectDigital Cable Connections.

Problem Possible Causes Possible SolutionsNo Picture on any channel Digital Terminal or TV not turned on Press power button on Digital Terminal or TV

Correct input source on your TV not selected Select correct input source on your TV (i.e. Line 1, Video 1, TV, Digital Box etc.)

Digital Terminal not properly connected If connected through your VCR, ensure that your VCR is set to the correct output channel (i.e. channel 2 or 3). Use connection instructions in this guide or refer to your home entertainment manufacturer’s User Guides for additional instructions

No Sound Digital Terminal / Other Equipment not turned on Press Power button on Digital Terminal and all your home entertainment equipment

Correct Input on TV / Audio Equipment source not selected Select the correct input for your Digital Terminal source on your TV and/or Audio equipment (i.e. Line 1, Video 1, TV, Digital Box etc.)

“Not Authorized” Messages on channels I should be receiving

Digital Terminal needs to be restarted or reauthorized 1. Reset the Digital Terminal by unplugging the power cord for 10 seconds before reconnecting2. Call 1-866-894-9962 to reauthorize your Digital Terminal3. Follow the instructions provided by the telephone prompts

Can’t view High Definitionprogramming

Not all programs available in High Definition Channels 473 to 540 are designated for HD content, many programs on these channels will be shown in HD and often have “(HD)” in their InteractiveProgram Guide title.

HDTV not connected with HDTV cables Connect your HD Digital Terminal to your HDTV using HD Component cables as shown on the reverse side of this guide.

Remote control does not work Correct Function button not selected If you are trying to control your Digital Terminal, press the “CBL” button on your Rogers remote control.If you are trying to control any of your other equipment, select the appropriate Function button (i.e. TV, VCR etc.)

Remote not programmed to control your other homeentertainment equipment

Follow the instructions in “Step C” above to program your remote control to your Digital Terminal

Remote batteries are dead Replace the batteries in the remote, be sure to insert the batteries correctly.

“Welcome to RogersPersonal TV” package

Digital CableUser Guide

SupportWebsite

Email Phone

The “Welcome to Rogers Personal TV” package included in your digi-tal welcome kit contains additional information and tutorials such as:

- Features and Benefits of digital television- How to use Rogers on Demand- How to order pay per view- Timeshifting, parental controls, digital quality, digital specialty chan-

nels and Frequently asked questions- How to use the Interactive Program Guide (IPG)

The Digital Cable User Guide can walkyou through resolving the most commontroubleshooting issues.

Save your time by following the quick,easy steps within the User Guide includedin your welcome kit rather than calling fortechnical support.

Visit www.rogers.com/welcometocablefor additional Personal TV informationincluding:

- Channel Listings- Parental Controls- Billing Options- Frequently Asked Questions and more.

Email us at:digitaltvsupport@rci.rogers.com

Call us at 1-888-ROGERS1 and start by say-ing “Cable TV”- For Technical issues say “Cable TV

Repair” - For Customer Service issues say

“Customer Service”

To help you get the most out of your Rogers Personal TV service, and to solve potential service problems, Rogers provides you with a wide range of support options. Use the information below to choose the support option that best meets your needs.

Digital Easy Install Guide - Ontario All-In-One V1.10 ©2006 Rogers Cable Communications Inc.