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DRAFT – For Discussion Only
HHSC IT GovernanceExecutive Briefing Materials
DRAFT
April 2013
- 2 -- 2 - DRAFT – For Discussion Only
Governance specifies the decision-making authority and accountability to encourage desirable behaviors
What is Governance?
Governance is the decision framework and process by which enterprises make investment decisions and drive business value.
• What decisions require formal management (i.e. what is IT governing)
• Who is responsible and accountable for making IT decisions (i.e. which IT governance bodies and roles are responsible and accountable)
• How these decisions are made and monitored (i.e. what are the relevant IT governance processes, what is the right type of information needed to make effective decisions)
Governance is the “what, who and how”
• Clear decision owners with accountability for making progress on identified priorities
• The right level and type of information for effective decision making
• Coordinated, clear meeting schedules that maximizes participants’ time
• The right people in the room to contribute to the decision making process
• Shared understanding of who is accountable
• Collaborative development of enterprise roadmaps (the clear road ahead)
Governance enables:
ARCH
ITEC
TURE
& S
ECU
RITY
(e.g
., SS
P Fr
amew
ork,
Dat
a G
over
nanc
e.
Port
al A
utho
rity
, Cha
nnel
Man
agem
ent)
Enterprise IT Strategy
Eligibility Systems Portfolio
Governing Body
• Portfolio Roadmap
• Project Prioritization
• Application Portfolio Management
• Contract Lifecycle Planning
Medical Client Systems Portfolio
Medical Client Systems Exec
Steering Committee
• Portfolio Roadmap
• Project Prioritization
• Application Portfolio Management
• Contract Lifecycle Planning
Health Services Portfolio
Governing Body
• Portfolio Roadmap
• Project Prioritization
• Application Portfolio Management
• Contract Lifecycle Planning
In
Finance
HR
Facilities DLP Office2010 TIERS
EBT
MAXIMUSCARE
CRS
WORX EDW
TMHP
ICD-10
Project Steering Committees, Application Change Control Boards, Contract Governing Bodies
Enterprise Governance
Enterprise Business StrategyHHSC GOVERNANCE MODEL
Network
Administrative Systems Portfolio
Business Technology
Council (with CFOs)
• Portfolio Roadmap• Project Prioritization• Application Portfolio
Management• Contract Lifecycle
Planning
Infrastructure & Shared Services
Portfolio
Business Technology
Council
• Portfolio Roadmap• Project Prioritization• Infrastructure
Portfolio Management
• Contract Lifecycle Planning
Technology Roadmap
Tactical Standards
*HHSC agency-specific topics will also be discussed in HHSC specific forums
HHSC Agency-specific* HHSC Agency-specific*
Enterprise Governance
Enterprise IT Strategy
Enterprise Business Strategy
HHS GOVERNANCE MODEL
HHSC IT Governance Structure
IT Portfolios
HHSC IT Governing Bodies
• Portfolio Roadmap• Project Prioritization• Application/Infrastructure Portfolio
Management• Contract Lifecycle Planning
Steering Committees, Other Governing Groups
DAD
S G
over
nanc
e St
ruct
ure
DAR
S G
over
nanc
e St
ruct
ure
DFP
S G
over
nanc
e St
ruct
ure
DSH
S G
over
nanc
e St
ruct
ure
App Project
Contract
App Project
Project
Contract
ContractInfra-structure
Cross-Agency Collaboration Cross-Agency Collaboration
Technology Roadmap
Tactical Standards
AR
CH
ITE
CT
UR
E
& S
EC
UR
ITY
(e.g
., S
SP
Fra
mew
ork
, D
ata
Go
vern
ance
. P
ort
al A
uth
ori
ty,
Ch
ann
el M
anag
emen
t)
HH
SC (A
genc
y) G
over
nanc
e St
ruct
ure
- 5 -- 5 - DRAFT – For Discussion Only
Initial Observations – Portfolio Maturity Assessment
The Portfolio maturity continuum provides:
•An assessment of current state processes
•An understanding of desired future state processes
•An identification of potential areas for enhancements for each portfolio
New Mature**Evolving
Eligibility Systems Portfolio
Administrative Portfolio
Infrastructure & Shared Services Portfolio
Health Services Portfolio
Mature: • Established governance model and
processes to provide the right information to make effective decisions & clearly assigned decision rights
• Strong organizational and cultural focus on continuous improvement and high level of communication between IT and the agencies
New: • Need more information/
documentation or segmentation of the applications within portfolio to understand existing governance models
Evolving: • Necessary governance policies exist, but
have yet to be widely implemented and are only partially followed across the portfolio
• Only some policies and procedures exist for a particular application but need robust documentation
Medical Client Systems Portfolio
**In order to get all the portfolios to a mature state, in addition to the process changes, there is a culture shift that needs to occur
- 6 -- 6 - DRAFT – For Discussion Only
Portfolio Maturity Goals
Infrastructure & Shared
Services Portfolio
Support each agency's business objectives and risk mitigation needs by enabling interoperability and cost savings by standardizing, streamlining and simplifying through common processes and technology
Medical Client Systems Portfolio
Establish governance mechanisms to coordinate decision making and prioritize IT resources among the multiple stakeholders of Client System portfolio applications
Health Services Portfolio
Define key relationships and ensure governance (including proper stakeholder engagement) of all applications, projects, and contracts with IT components
Administrative Systems Portfolio
Identify and then govern the Enterprise administrative systems by standardizing, streamlining and simplifying to achieve efficiencies (e.g., travel, HR, Accounts Receivable)
Enable effective and consistent coordination of key activities to address business initiatives and prioritization of IT requests across all portfolio stakeholders
Eligibility SystemsPortfolio
Goal
New Evolving