DPW ClientPresentation

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    Cambridge DPW:Technology &

    Snow ClearingAlice Yang, Nathalie Bloch, &

    Tyler Jaeckel

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    DPW: SNOWCLEARINGTECH.

    DPWs Job:Clear snow and ice frompublic streets and sidewalks

    Our Task: Explore the use of technology

    in the snow clearing process

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    DPW: SNOWCLEARINGTECH.

    Receivescompletedsnow workslips from

    supervisors

    Enters datainto payroll

    Receivesinvoices fromcontractors

    Does invoicetime matchcompletedwork slip?

    Yes

    No

    Does invoiceequipment

    matchcompletedwork slip?

    Speaks withsupervisor

    and checksoriginal work

    order to

    reconcile

    Requestspayment

    NoSpeaks withsupervisor

    andcontractor to

    reconcile

    Yes

    Payroll Data Entry Clerk

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    DPW: SNOWCLEARINGTECH.

    Obtains snowwork slips

    from support

    staff whocalled incontractors

    Enters workorder info forcontractors

    into snowdatabase

    Receives actual sign-in/out of DPW staffand contractors

    completed work slipswith clock-in/outtimes

    DPWemployee or

    contractortime record?

    Entersemployeetime into

    snowdatabase

    Employee

    Contractor

    Do the work sliphours and

    equipmentmatch theoriginal work

    order?

    Appliesemployeehourly ratesand obtains

    total

    Appliescontractor hourly

    rates andequipment ratesand obtains total

    No

    Yes

    Updates thedatabase

    with newhours and

    equipment

    Obtains grandtotal and reports

    to superintendent

    Snow DatabaseData Entry Clerk

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    DPW: SNOWCLEARINGTECH.

    Who/What of the Snow Clearing

    Who Interests

    Residents Snow cleared quickly and as often as needed

    Streets and sidewalks are safe

    Complaints addressed

    DPW Superintendentof Streets

    DPWs good reputation maintained

    Verifiable measures of performance

    DPW Admin andSupport Staff

    Less paper work

    Ease of entry of data

    Minimize errors

    DPW DistrictSupervisors

    Workers show up on time

    Quality work done in a timely manner

    DPW Drivers

    Ease of work Less micromanagement

    Equipment in good working order

    Correct hours paid

    Contractors More work during the season

    Paid accurately and on time

    Easy scheduling and access to job orders

    Efficiency

    Administrative

    Ease

    Performance

    Management

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    DPW: SNOWCLEARINGTECH.

    Funneling Through

    Technological Ideas

    Applicability

    Effectiveness

    Ease ofImplementation

    Cost

    Sensor Spray

    IntegratedData System

    Service Management Systems GPS

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    DPW: SNOWCLEARINGTECH.

    Products Explored:

    Service Management Systems

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    DPW: SNOWCLEARINGTECH.

    Potential Savings

    5 Year Average1% Total Time

    Savings

    5% Total Time

    Savings

    15% Total Time

    Savings

    25% Total Time

    Savings

    50% Total Time

    Savings

    Total Cost Hours/Year Hours Savings Hours Savings Hours Savings Hours Savings Hours Savings

    DPW Administrative Time $ 10,796 311 3 $ 108 16 $ 540 47 $ 1,619 78 $ 2,699 155 $ 5,398

    DPW Overtime $ 355,442 10,534 105 $ 3,554 527 $ 17,772 1,580 $ 53,316 2,634 $ 88,860 5,267 $ 177,721

    Snow Contractors $ 495,715 4,252 43 $ 4,957 213 $ 24,786 638 $ 74,357 1,063 $ 123,929 2,126 $ 247,857

    $ 861,952 15,097 151 $ 8,620 755 $ 43,098 2,264 $ 129,293 3,774 $ 215,488 7,548 $ 430,976

    Administrative Savings

    Data Entry (Payroll, Contractor Slips, SnowDatabase)

    Employee/Contractor Management Resource Distribution

    Quality and Time Tracking

    Range

    Estimates

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    DPW: SNOWCLEARINGTECH.

    Potential Savings EstimatesConservative Prediction

    Hours Savings

    DPW Administrative (25%) 78 $ 2,699

    DPW Overtime (5%) 527 $ 17,772

    Snow Contractors (5%) 213 $ 24,786

    818 $ 45,257

    Industry Prediction

    Hours Savings

    DPW Administrative Time (50%) 155 $ 5,398

    DPW Overtime (25%) 2,634 $ 88,860

    Snow Contractors (25%) 1,063 $ 123,929

    3,852 $ 218,187

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    DPW: SNOWCLEARINGTECH.

    Potential CostsUpfront

    Hardware (Tablet, Cell Phone)

    User Training (Staff)

    Yearly

    Software

    User Fees (Mobile Service and Product Fee)

    5 Field Users 20 Field Users 50 Field Users 100 Field Users

    Upfront Yearly Year 1 Upfront Yearly Year 1 Upfront Yearly Year 1 Upfront Yearly Year 1

    Operasoft

    High $ 3,650 $ 6,900 $ 10,550 $ 10,400 $ 18,600 $ 29,000 $ 23,900 $ 42,000 $ 65,900 $ 46,400 $ 81,000 $ 127,400

    Low $ 3,650 $ 3,450 $ 7,100 $ 10,400 $ 9,300 $ 19,700 $ 23,900 $ 21,000 $ 44,900 $ 46,400 $ 40,500 $ 86,900

    Verizon

    High $ 1,900 $ 5,400 $ 7,300 $ 3,400 $ 21,600 $ 25,000 $ 6,400 $ 54,000 $ 60,400 $ 6,400 $ 108,000 $ 114,400

    Medium $ 1,650 $ 2,700 $ 4,350 $ 2,400 $ 10,800 $ 13,200 $ 3,900 $ 27,000 $ 30,900 $ 6,400 $ 54,000 $ 60,400

    Low $ 1,400 $ 750 $ 2,150 $ 1,400 $ 3,000 $ 4,400 $ 1,400 $ 7,500 $ 8,900 $ 1,400 $ 15,000 $ 16,400

    Xora

    High $ 1,900 $ 5,700 $ 7,600 $ 3,400 $ 22,800 $ 26,200 $ 6,400 $ 57,000 $ 63,400 $ 6,400 $ 114,000 $ 120,400

    Medium $ 1,650 $ 2,850 $ 4,500 $ 2,400 $ 11,400 $ 13,800 $ 3,900 $ 28,500 $ 32,400 $ 6,400 $ 57,000 $ 63,400

    Low $ 1,400 $ 900 $ 2,300 $ 1,400 $ 3,600 $ 5,000 $ 1,400 $ 9,000 $ 10,400 $ 1,400 $ 18,000 $ 19,400

    Range

    Estimates

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    DPW: SNOWCLEARINGTECH.

    Potential Cost Estimates

    50 Field Users

    Yearly Year 1

    OperasoftHigh $ 42,000 $ 65,900

    ow $ 21,000 $ 44,900

    VerizonHigh $ 54,000 $ 60,400

    edium $ 27,000 $ 30,900

    ow $ 7,500 $ 8,900

    Xora

    High $ 57,000 $ 63,400

    edium $ 28,500 $ 32,400

    ow $ 9,000 $ 10,400

    Reminder: Conservative Savings Estimate: $ 45,257 Industry Savings Estimate: $ 218,187

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    DPW: SNOWCLEARINGTECH.

    Recommendations

    Immediate:

    Begin a pilot program in at least one district

    or with existing DPW trucks

    Medium-Term:

    Conduct data analysis using new technology

    Explore uses outside snow clearing

    Long-Term: Evaluate uses within an integrated date

    system