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Dolby Conference Phone Configuration Guide for Unify OpenScape Enterprise Express 8.0.x Version 3.3 31 July 2017

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Page 1: Dolby Conference Phone...Dolby Conference Phone version 3.3 Configuration Guide for Unify OpenScape Enterprise Express 8.0.x 31 July 2017 4 This guide describes the contents of the

Dolby Conference PhoneConfiguration Guide for Unify OpenScape EnterpriseExpress 8.0.x

Version 3.331 July 2017

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Copyright© 2017 Dolby Laboratories. All rights reserved.

Dolby Laboratories, Inc.1275 Market StreetSan Francisco, CA 94103-1410 USATelephone 415-558-0200Fax 415-863-1373http://www.dolby.com

TrademarksThe following are trademarks of Dolby Laboratories:

Dialogue Intelligence™

Dolby®

Dolby Advanced Audio™

Dolby Atmos®

Dolby Audio™

Dolby Cinema™

Dolby Digital Plus™

Dolby Digital Plus Advanced Audio™

Dolby Digital Plus Home Theater™

Dolby Home Theater®

Dolby Theatre®

Dolby Vision™

Dolby Voice®

Feel Every Dimension™

Feel Every Dimension in Dolby™

Feel Every Dimension in Dolby Atmos™

MLP Lossless™

Pro Logic®

Surround EX™

All other trademarks remain the property of their respective owners.

Dolby Voice® and the Dolby Voice logo are registered trademarks of Dolby Laboratories.

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Contents

1 Introduction 41.1 About this guide 41.2 New in this document 41.3 Related documentation 4

2 Requirements and prerequisite information 62.1 Prerequisite information 62.2 Network firewall requirements 62.3 Configuration parameters 6

3 Configuring the new user and the phone 83.1 Adding a new subscriber 83.2 Plugging in and setting up the phone automatically 113.3 Configuring 802.1X 11

3.3.1 Updating 802.1x authentication credentials 123.4 Configuring the operation mode 123.5 Opening the phone web interface 133.6 Configuring Network Time Protocol 143.7 Registering the phone to Unify OpenScape Enterprise Express 15

Glossary 20

Contents

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1 IntroductionThis documentation provides instructions for configuring your Dolby Conference Phone forUnify OpenScape Enterprise Express. It is compatible with the 3.2 version of the DolbyConference Phone.

• About this guide• New in this document• Related documentation

1.1 About this guideThis guide presumes an enterprise network environment and does not cover provisioning ofthe service.

Requirements and prerequisite information on page 6 describes the network and firewallprerequisites and requirements, and lists the key Dolby Conference Phone configurationparameters.

Configuration procedures explains how to deploy a phone by using the Unify CommonManagement Platform and the phone web interface.

1.2 New in this documentDolby Conference Phone software (version 3.3) does not include any updates to thisdocument.

1.3 Related documentationReview all of the Dolby Conference Phone documentation to ensure that the phone is set upcorrectly so that you have the best conferencing experience possible.

These documents are available:

• Dolby Conference Phone Administrator's Guide

This guide explains how to set up and provision the Dolby Conference Phone.

• Dolby Conference Phone Quick Start Guide

This guide describes the contents of the phone package, how to assemble the phone, andhow to connect the phone to the network. The quick start guide is included in the phonepackage. It is also available from the Dolby Conference Phone support pages.

• Dolby Conference Phone Open Source Software Guide

This guide describes the open source software used in the Dolby Conference Phonesoftware.

• Dolby Satellite Microphone Quick Start Guide

Introduction

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This guide describes the contents of the microphone package and how to connect themto the Dolby Conference Phone. The quick start guide is included in the microphonepackage. It is also available from the Dolby Conference Phone support pages.

• Dolby Voice Product Compatibility Guide

This guide describes the compatibility relationships between the various Dolby Voiceproducts.

Introduction

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2 Requirements and prerequisiteinformationBefore deploying Dolby Conference Phones, gather the prerequisite network information,ensure that PoE is available for the phones and that the local network complies with thefirewall requirements, and become familiar with the phone configuration parameters.

• Prerequisite information• Network firewall requirements• Configuration parameters

2.1 Prerequisite informationHave the information described in this section available before you start. Read theappropriate Unify OpenScape Enterprise Express documentation for information on specificnetwork requirements.

Note: Your local system administrator can provide these details.

You need this information before you can complete the steps outlined in thisdocumentation:

• Credentials for authenticating the Dolby Conference Phone with the Unify OpenScapeEnterprise Express server:

• Subscriber name

• Subscriber password

• The user directory number assigned to the Dolby Conference Phone.

• IP addresses for:

• Primary Unify OpenScape Enterprise Express server

• Secondary Unify OpenScape Enterprise Express server

2.2 Network firewall requirementsNetwork Address Translation (NAT) is not supported by the Dolby Conference Phone.Therefore, the Unify OpenScape Enterprise Express servers should be on the same side of theorganization firewall as the Dolby Conference Phones.

2.3 Configuration parametersUnify OpenScape Enterprise Express configuration options have corresponding DolbyConference Phone configuration parameters.

Requirements and prerequisite information

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Unify OpenScape Enterprise Expressconfiguration option

Dolby Conference Phoneconfiguration parameter

Required/optional

User name Sip.Credential.Name Required

Password Sip.Credential.Password Required

Directory number Sip.Account.UserName Required

Primary Unify OpenScape EnterpriseExpress IP address (or outbound proxy)

Sip.Pbx.OutboundProxy1 Required

Secondary Unify OpenScape EnterpriseExpress IP address (or outbound proxy)

Sip.Pbx.OutboundProxy2 Optional

For information about using the Dolby Conferencing Console to set configurationparameters, see the Dolby Conference Phone Administrator's Guide .

Requirements and prerequisite information

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3 Configuring the new user and thephoneDeploying a Dolby Conference Phone with Unify OpenScape Enterprise Express requiresadding a new user in the Unify Common Management Platform, configuring the DolbyConference Phone by using its touch screen and web interface, and then registering thephone to Unify OpenScape Enterprise Express with the phone web interface.

• Adding a new subscriber• Plugging in and setting up the phone automatically• Configuring 802.1X• Configuring the operation mode• Opening the phone web interface• Configuring Network Time Protocol• Registering the phone to Unify OpenScape Enterprise Express

3.1 Adding a new subscriberYou must add a new subscriber in order to set up a Session Initiation Protocol (SIP) phoneextension/account for the Dolby Conference Phone.

Procedure

1. Log in to the Unify Common Management Platform with the appropriate credentials.

2. Click OpenScape Voice.

3. On the OpenScape Voice tab, click Business Group.

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4. Make a selection from the Branch Office List drop-down menu.

5. Select Members > Subscribers, and then click Add.

6. Complete the subscriber information.

a) Click Directory Number, and select the number from the display.

b) Set the type of number: Public or Private.

c) Select the time zone and language.

d) Set External Caller ID and Display Name, or leave at the default settings.

e) Specify appropriate routing information and attributes.

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7. Verify and update the Connection settings.

a) Select the Type: Dynamic or Static.

b) Select the Transport Protocol.

c) Select the Associated Endpoint.

8. Update the Security settings.

a) Enter the Realm; in the example, it is dolby-labs.

b) Enter the User Name.

c) Enter the Password.

d) Confirm the Password.

9. Add a Feature Profile for your new subscriber, and check the appropriate settings.

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10. Add accounting information, as shown in this figure.

11. Click Save to save all your changes.

3.2 Plugging in and setting up the phoneautomaticallyEach Dolby Conference Phone requires a wired network connection, preferably supportingPoE. Once your phone is plugged in, many settings may be automatically detected.

Procedure

3.3 Configuring 802.1XIf your network requires 802.1X authentication, use the touch screen to accept theauthentication server certificate and enter credentials.

About this task

The network setup wizard detects many of the settings for you, including your virtual LAN(VLAN) and IP network settings. In this figure, the Dolby Conference Phone has detectedthose settings upon initial setup.

If you see this screen, you can configure some 802.1X options, described in this section,directly in the wizard.

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Procedure

1. If a PKI-based authentication method is selected by the authentication server, you areprompted to review the server certificate information.

2. Enter the user name and password when the server requires credentials forauthentication. Depending on the authentication server configuration, you may beprompted to enter authentication credentials before you accept the server certificate.

3.3.1 Updating 802.1x authentication credentialsYou can update 802.1x authentication credentials without rebooting or resetting the DolbyConference Phone.

Procedure

1. From the phone home screen, tap this sequence:

> > Administrative Settings

2. Enter the administrator password, and tap Enter.

3. Select Network configuration > 802.1x.

3.4 Configuring the operation modeYou can configure the Dolby Conference Phone for either Conferencing mode or Dual mode.

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About this task

Conferencing modeUse if you plan on using your phone with your conferencing service provider only.

Dual mode

Use if you want to have IP private branch exchange (PBX) integration with yourconferencing service provider.

If you want to have IP PBX integration with your conferencing service provider, changethe configuration mode listed in this table.

Configuration parameter description Configuration parameter name

Selects the operational mode Features.OperationMode

Procedure

1. Go to Settings > Features in the phone web interface.

2. Choose a value for Operation Mode.

3.5 Opening the phone web interfaceEnter the phone IP address in your web browser to open the phone web interface.

Prerequisites

You must have a network-connected desktop or laptop computer with a web browsersupporting HTML5 installed. (Modern versions of Internet Explorer, Firefox, Chrome, andSafari are supported.)

The web browser will be used to configure the phone, so it must have IP networkconnectivity to the Dolby Conference Phone.

Procedure

1. From the phone home screen, tap this sequence:

> > About > General

2. Scroll down until you see the IP address.

3. Enter this URL in the browser address bar.

If a security warning displays, accept the warning and proceed.

https://your phone IP address

4. Log in to the Dolby Conference Phone using the default credentials:

• Username = admin

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• Password = 1739

3.6 Configuring Network Time ProtocolYou must specify Network Time Protocol (NTP) servers in the network settings so that thephone displays the correct date and time.

Procedure

1. Click the + to open the network settings parameters.

2. Click the + to open the NTP section.

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3. Enter the server addresses provided by your local system administrator.

3.7 Registering the phone to Unify OpenScapeEnterprise ExpressUse the Settings page of the Dolby Conference Phone web interface to specify the UnifyOpenScape Enterprise Express account settings and register the phone.

Procedure

1. Select Settings > IP PBX Settings > Account.

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2. Change the Account settings as shown:

• Display Name: The name of the phone user or conference room (for example, SamSmith or Board Room)

• Extension Number/Address: Extension number (mandatory)

If desired, you can enter a full phone number instead of a just the extension.

• Display Number: Extension number

If you do not enter a value, the Extension Number/Address value displays.

• Transport Type: AUTO (works with Transmission Control Protocol (TCP) and UserDatagram Protocol (UDP))

• Secure Media: Mandatory

• Transport Port: 5060

3. Change the Server settings as shown:

• Primary Call Server/Outbound Proxy: IP address of your Unify OpenScape EnterpriseExpress.

• Primary Server/Outbound Proxy port: 5060.

• If you have a secondary (failover) server available, enter the details in the SecondaryCall Server/Outbound Proxy field.

• Set Transport Type to match your selection in the connection settings of the previousprocedure.

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Note: Ensure that you are adding the correct Primary/Secondary account details.

4. Update the credentials.

These settings are mandatory for digest authentication:

a) Enter the User Credential Name that you created in Unify OpenScape EnterpriseExpress.

b) Enter the User Credential Password that you created in Unify OpenScape EnterpriseExpress.

c) Enter the server realm you created, or add an * (asterisk) to cover any string for thisfield.

d) Confirm the password, and click Save.

If the information is correct, the phone registers with Unify OpenScape EnterpriseExpress.

5. To verify the registration with Unify OpenScape Enterprise Express, go to Status >System > Device.

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GlossaryDHCP

Dynamic Host Configuration Protocol.

DNSDomain Name System. An Internet service that translates Internet domain and hostnames to IP addresses and conversely. DNS automatically converts between the nameentered in a web browser and the IP addresses of the web server hosting the site whoseURL is entered in the web browser.

IPInternet Protocol.

NATNetwork Address Translation. An Internet standard that enables a local area network(LAN) to use one set of IP addresses for internal traffic and a second set of addresses forexternal traffic.

NTPNetwork Time Protocol. A network protocol for clock synchronization on computers.

PBXPrivate branch exchange. A phone system that is delivered as a hosted service.

PoEPower over Ethernet. A solution in which an electrical current is run to networkinghardware over Ethernet category 5 or higher data cabling.

SIPSession Initiation Protocol. An application-layer communications protocol used forsignaling and controlling communications sessions.

TCPTransmission Control Protocol. A communications protocol that specifies how datashould be formatted, addressed, transmitted, routed, and received at the destination.Part of the Internet protocols communications suite.

TLSTransport Layer Security. A cryptographic protocol designed to provide communicationssecurity over a computer network.

UDPUser Datagram Protocol. A communications protocol that uses no handshakingdialogues to establish a connection with the remote host. UDP is a member of the IPsuite.

VLANVirtual LAN. Any broadcast domain that is partitioned and isolated in a computernetwork at the data link layer (OSI layer 2).

Glossary

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