PASIN PILOT IMPLEMENTATION TEMPLATES LOG (Contractor Internal Deliverables)

DOCUMENT No. DOCUMENT NAME

PASIN QUALITY MANUAL

REVISION DATE

VERSION No.

IMP100-001 Customer Complaint Form 8.2.1 06/02/2008 1.1

IMP100-002 Customer Complaint Log 8.2.1 06/02/2008 1.1

IMP100-003Corrective Action Report

Form 8.6 06/02/20081.1

IMP100-004 Corrective Action Log 8.6 06/02/2008 1.1

IMP100-005 Training Record 6.2.3 06/02/2008 1.1

IMP100-005A Training Record Log 6.2.3 06/26/2008 1.1

IMP100-006 PASIN Project Documents (Plant and Laydown)

4.2.3 06/02/2008 1.1

IMP100-007 PASIN Project Records (Plant and Laydown)

4.2.4 06/02/2008 1.1

IMP100-008Management Review

Meeting Agenda 5.6 06/02/2008 1.1

IMP100-009Management Review

Meeting Minutes 5.6 06/02/2008 1.1

Title: Pilot Implementation Template Log

PASIN Document No.: Document Revision Log

Effective Date: 06/27/08Rev. Version No.: 2.0(supersedes v 1.0-06/02/08)

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DOCUMENT REVISION LOG

Date Change Authorized By Document Number

6/02/08 PASIN Pilot Implementation Log G. McAuley & F. Colella

1.0

6/27/08 Training Record Log Added (IMP100-005A)

R. Kercher & S. Ravindraraj

2.0

Title: Pilot Implementation Template Log

PASIN Document No.: Document Revision Log

Effective Date: 06/27/08Rev. Version No.: 2.0(supersedes v 1.0-06/02/08)

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INTERNAL AND EXTERNAL CUSTOMER COMPLAINT RESOLUTION FORM

Customer Complaint #:

Date of Complaint:

Customer Name:

Customer Address (Location):

Company Name or Internal Organization:

Internal Customer Location:

Phone#: Initial Response Due Date:

E-mail Address: Resolution Date:

1. Customer Complaint Description:

2. Assignment of Primary Responsibility: Assignment Date:

3. Root Cause(s) of Problem:

4. Disposition and Response to Customer:

5. Implementation By/ Date:

6. Verified By/ Date:

Title: Internal and External Customer Complaint Resolution Form Template

PASIN Document No.: IMP100-001

Effective Date: 06/02/08Rev. No.: 1.1

Page: 1 of 1

CUSTOMER COMPLAINT LOG

Complaint # Customer Name Phone # Complaint Description

Response Assigned to:

Response Problem Resolved?

(Y/N)

Management Review

Verification/Date

Title: Customer Complaint Log Template PASIN Document No.: IMP100-002

Effective Date: 06/02/08Rev. No.: 1.1

Page: 1 of 1

CORRECTIVE ACTION REPORT(Submit to Quality Manager)

CAR Requestor:

Today’s Date:

Phone#: E-mail Address:

Description of Problem:

Submit report to the Quality ManagerCORRECTIVE ACTION RESOLUTION

1. Assignment of Primary Responsibility and Team MembershipPrimary Responsibility:

Team Membership:Assignment Date: Target Implementation Date:

2. Root Cause(s) of Problem:

3. Corrective Action Plan (Immediate resolution, and preventive action):

Corrective Action Plan Submission Date:

4. Implementation By/ Date:

5. Verified By/ Date:

Title: Corrective Action Report Template

PASIN Document No.: IMP100-003

Effective Date: 06/02/08Rev. No.: 1.1

Page: 1 of 1

CORRECTIVE ACTION LOG

Corrective Action #

Assigned Date

Area/ Dept. Problem Description

Corrective Action Plan Submission

Date

Closure Date

Problem Resolved?

(Y/N)

Management Review Verification/Date

Title: Corrective Action Log Template PASIN Document No.: IMP100-004

Effective Date: 06/02/08Rev: 1.1

Page: 1 of 1

TRAINING RECORDTraining Event Name:Date: Instructor:Location:Objective:Type: Seminar Classroom On the Job Training OtherContent:

Name Department Employee No.

I.

Title: Training Record Template PASIN Document No.: IMP100-005

Effective Date: 06/02/08Rev: 1.1

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TRAINING RECORD LOG

Training Name Description Date Instructor(s) Location

Title: Training Record Log Template

PASIN Document No.: IMP100-005A Effective Date: 06/27/08Rev: 1.1

Page: 1 of 1

PASIN PROJECT DOCUMENTSArea: Plant

Name Number Version Date

File Location

Remarks

PASIN PROJECT DOCUMENTSArea: Laydown

Name Number Version Date

File Location

Remarks

Title: Project Documents Template

PASIN Document No.: IMP100-006

Effective Date: 06/02/08Rev: 1.1

Page: 1 of 1

PASIN PROJECT RECORDSArea: Plant

Name Number Version Date

File Location

Remarks

PASIN PROJECT RECORDSArea: Laydown

Name Number Version Date

File Location

Remarks

Title: Project Records Template PASIN Document No.: IMP100-007

Effective Date: 06/02/08Rev: 1.1

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MANAGEMENT REVIEW MEETING AGENDADate & Time:

Location: I. Purpose:

II. Attendees

,VP , Quality Manager Plant Team Leader Transportation Team Leader Paving Team Leader Others

II. Meeting Agenda (Highlighted Items will be discussed at this meeting)

Topic Responsibility Time

1. Quality Policy

2. Quality goals

3. Production goals

4. Scheduling

5. Resources (equipment, material, personnel, etc.)

6. QC Test Results

7. Acceptance Test Results

8. Internal Audits

9. External Audits

10. Customer complaints

11. Non-conformances

12. Corrective and Preventive Actions

13. Other Items

Title: Management Review Meeting Minutes Template

PASIN Document No.: IMP100-008

Effective Date: 06/02/08 Rev: 1.1

Page: 1 of 1

MANAGEMENT REVIEW MEETING MINUTESDate & Time:

Location: I. Attendees

,VP , Quality Manager Metrics Team Leader Plant Team Leader Transportation Team Leader Paving Team Leader Others

II. Meeting Minutes

Quality Policy-

Quality goals-

Production goals-

Scheduling-

Resources (equipment, material, personnel, etc.)-

QC Test Results-

Acceptance Test Results-

Internal Audits-

External Audits-

Customer complaints-

Non-conformances-

Corrective and Preventive Actions-

Other Items-

IV. Follow-Up Action Items for Next Meeting

V. Next Meeting Date and Agenda

Title: Management Review Meeting Minutes Template

PASIN Document No.: IMP100-009

Effective Date: 06/02/08 Rev: 1.1

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