Diverse Kultur/Culture

8/11/2019 Diverse Kultur/Culture

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Defnitions - culture

Culture is the way in which a group o people solvesproblems and reconciles dilemma and fnd it worthwhile toteach it to new members o the group (Edgar Schein:organisational culture and leadership

Culture is the conte!t in which things happen" out oconte!t# even legal matters lac$ signifcance (%rompenaar:&iding the wawes of culture# p' )# *)*'

Culture is a shared system o meanings (%rompenaar: &iding thewawes of culture# p' +# *)*'

Culture is the flter through which we defne,interpret,act in

reality (Elisabeth -lum# Cultural .ntelligence *))/


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Culture as an onion

he wawes o culture# understanding diversity in business: 0ons %rompenaar and Charles 1ampden-%urner# *)*# p'*2-*


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Norms and values3ess visible# but can be tal$ed about'

(the values that underlie behaviorand determine behavior

Basic assumptions.4sually not visible at all' 5ten

out o conscious awareness andrarely (i ever 6uestioned in

everyday lie'

Artifacts7hat8s visible# observable and

tangible' (criteria or success# thedegree o ormality# the dress code#

brands,products# buildings#

behaviour# etc'

Culture is perceived but 1idden


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%he + dimensions (norms

:,,reerences>u'blogspot'com,*)*,)+,trompenaars-and-hamden-turner-cultur

&elation to time

&elation to nature

&elationsship

s=nd rules

ast-present-uture

Delivery on-time?%me hori;on

1igh,low conte!t
http://references4u.blogspot.com/2012/07/trompenaars-and-hamden-turner-cultural.htmlhttp://references4u.blogspot.com/2012/07/trompenaars-and-hamden-turner-cultural.html


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@ert 1ostedes Cuturaldimensions

http:,,geert-hostede'com,denmar$'html

7ea$ controlo desires and impulses

9s' normative


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Comparative loo$ at cultural

dimensions

Hofstede Tromepaarand HampdenTurner 2012

ower distance =chievement vs'ascription

4ncertainty avoidance 4niversalism vs'articularism

.ndividualismvs' Collectivism .ndivdualism vs'Communitarism

Aasculinity vs'

emininityragmatism vs'normative

.ndulgence vs' restraint

1uman-timerelationsship

1uman-naturerelationship


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asic assumptions (ta$en orgranted

&eligion

0orm o government

Etnicity @ender

1istory

=ge


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Challenges

7hen collaborating across cultures 0rom dierences and compliance to e!ploitation o

dierences and proces

&econciliating dilemmas

&ecogni;e the other &espect the other

&econciliate the dilemma


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Communication

Intention

Efec

t

IntentionEect

erson = erson

Aeaning?Aeaning?


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Cultural .ntelligence model

Interculturalengagement

Intercultural

communication

Cultural

understanding

eing interested

Aotivation3earning attitude

Emotionel maturity

Culturel sel-

understanding

@enerel and specifc

$nowledge about

culture

Sense o situationAental Ge!ibility

%urn o the cultural

autopilot

4se manual steering

Spea$ at meta-level

Aethods o

communicationElisabeth lum: Cultural .ntelligence *))/


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3eading a cuturally diversegroupevel !roces "ierences ma#es t$e

proces

Intervention

0orming the group uild trust and

coherence

Aore diIcult 4se similarities

4nderstand dierences

roblem description and

analysis

Create ideas

E!plore posibilities

Easier 4se dierences

Decision ma$ing and

implementation

Consensus

Deciding

=cting

Aore diIcult Emphasi;e and create

similarities

(Nancy Adler: International Dimensions of Organizational Behavior, 199!


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.t is our belie that you can neverunderstand other cultures (%rompenaar: &iding thewawes o culture# p' # *)*'

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Diverse Kultur/Culture