Discretionary Grant and Recruitment Guide Aug 2016 · 2016-09-01 · Education and Training Authorities, including Services SETA. The relicensing is valid until 31 March 2018. The

Discretionary Grant Application and Recruitment Support Guide

Copyright Services SETAAugust 2016


The Services Sector Education and Training Authority (Services SETA) is one of the 21

Sector Education and Training Authorities (SETAs) in South Africa responsible for skills

development in the country. The Services SETA facilitates skills development within the

services sector through developing qualifications, accrediting skills development

providers and certifying learners. The Services SETA supports skills development within

six key chambers: Cleaning and Hiring Services, Marketing and Communication Services,

Labour and Collective Services, Management and Business Services, Personal Care and

Real Estate and Related Services.

The Services SETA attains its stated objectives through utilisation of levies collected – 1%

Skills Development levy payable by employers within the services sector. 20% of the

levies collected may be re-distributed, as mandatory grants, back to member companies

via the Workplace Skills Plan (WSP) and Annual Training Report (ATR) process. At least

49.5% of the skills levies collected are for utilisation by the Services SETA, at its discretion

to attain objectives as set out in its Annual Performance Plan and sector Skills Plan. These

funds are referred to as Discretionary Grant Funds. Regulation stipulates that at least 80%

of a SETA's Discretionary Grant Funding is targeted at PIVOTAL programmes. PIVOTAL is an

acronym for Professional, Vocational, Technical and Academic Learning Programmes that

result in a qualification or a part of a qualification on the National Qualifications

Framework. There are 8 types of PIVOTAL programmes supported by the Services SETA

through which skills development can occur. Funding for these learning interventions can

be accessed through an application process.

Adverts for funding are intervention and qualification specific.

This guide has been prepared for entities to guide them as to how to access Services

SETA funding, and, if successful, to effectively recruit learners. The Services SETA

welcomes all opportunities to collaborate and work better with its stakeholders”

Foreword

2Copyright Services SETA

August 2016

The Services SETA was established in 2000 in terms of the Skills Development Act of 1998. It is one of

the 21 Sector Education and Training Authorities (SETAs) that are licensed by the Department of

Higher Education and Training (DHET). The current Licence, National Skills Development Strategy III

(NSDS III, runs from 1 April 2011 to 31 March 2016).

The Minister of Higher Education and Training, Blade Nzimande, has relicensed the 21 Sector

Education and Training Authorities, including Services SETA. The relicensing is valid until 31 March

2018. The Services SETA is responsible for Skills Development in the services sector.

SERVICES FINANCIAL SOCIAL

RESOURCESMANUFACTURING

• Services SETA

• W holesale & Retail SETA

• C ulture, Arts, Tourism, Hospitality & Sports SETA

• Bank SETA

• Finance & Accounting Services SETA

• Media Information & Communication Technology SETA

• Insurance SETA

• Health & Welfare SETA

• Local Government SETA

• Public Sector SETA

• Safety & Security SETA

• Education, Training & Development Practices SETA

• Construction SETA

• Mining Qualifications Authority

· Agricultural SETA

• Energy & Water Services SETA

• Manufacturing, Engineering & related services SETA

• Fibre Processing & Manufacturing SETA

• Chemical Industries SETA (CHIETA)

• FoodBev SETA

3


The Services Sector Education and Training Authority (Services SETA) is one of the 21

Sector Education and Training Authorities (SETAs) in South Africa responsible for skills

development in the country. The Services SETA facilitates skills development within the

services sector through developing qualifications, accrediting skills development

providers and certifying learners. The Services SETA supports skills development within

six key chambers: Cleaning and Hiring Services, Marketing and Communication Services,

Labour and Collective Services, Management and Business Services, Personal Care and

Real Estate and Related Services.

The Services SETA attains its stated objectives through utilisation of levies collected – 1%

Skills Development levy payable by employers within the services sector. 20% of the

levies collected may be re-distributed, as mandatory grants, back to member companies

via the Workplace Skills Plan (WSP) and Annual Training Report (ATR) process. At least

49.5% of the skills levies collected are for utilisation by the Services SETA, at its discretion

to attain objectives as set out in its Annual Performance Plan and sector Skills Plan. These

funds are referred to as Discretionary Grant Funds. Regulation stipulates that at least 80%

of a SETA's Discretionary Grant Funding is targeted at PIVOTAL programmes. PIVOTAL is an

acronym for Professional, Vocational, Technical and Academic Learning Programmes that

result in a qualification or a part of a qualification on the National Qualifications

Framework. There are 8 types of PIVOTAL programmes supported by the Services SETA

through which skills development can occur. Funding for these learning interventions can

be accessed through an application process.

Adverts for funding are intervention and qualification specific.

This guide has been prepared for entities to guide them as to how to access Services

SETA funding, and, if successful, to effectively recruit learners. The Services SETA

welcomes all opportunities to collaborate and work better with its stakeholders”

Foreword

2Copyright Services SETA

August 2016

The Services SETA was established in 2000 in terms of the Skills Development Act of 1998. It is one of

the 21 Sector Education and Training Authorities (SETAs) that are licensed by the Department of

Higher Education and Training (DHET). The current Licence, National Skills Development Strategy III

(NSDS III, runs from 1 April 2011 to 31 March 2016).

The Minister of Higher Education and Training, Blade Nzimande, has relicensed the 21 Sector

Education and Training Authorities, including Services SETA. The relicensing is valid until 31 March

2018. The Services SETA is responsible for Skills Development in the services sector.

SERVICES FINANCIAL SOCIAL

RESOURCESMANUFACTURING

• Services SETA

• W holesale & Retail SETA

• C ulture, Arts, Tourism, Hospitality & Sports SETA

• Bank SETA

• Finance & Accounting Services SETA

• Media Information & Communication Technology SETA

• Insurance SETA

• Health & Welfare SETA

• Local Government SETA

• Public Sector SETA

• Safety & Security SETA

• Education, Training & Development Practices SETA

• Construction SETA

• Mining Qualifications Authority

· Agricultural SETA

• Energy & Water Services SETA

• Manufacturing, Engineering & related services SETA

• Fibre Processing & Manufacturing SETA

• Chemical Industries SETA (CHIETA)

• FoodBev SETA

3


The main purpose of the Services SETA is to close the skills gap in the Services Sector

The Services SETA’s legislative mandate is to facilitate skills development within the service sector through:• Development of Sector Skills Plans

• Development of qualifications

• Accreditation of Skills Development Providers

• Certification of learners

The investment in skills development is supported by disbursement of Discretionary Grant Funding for use in skills development within the Services sector• Allocate grants in the prescribed manner to employers, education and training providers and other

stakeholders to the services sector

• Collect skills development levies, approve workplace skills plans and disburse mandatory grants

• Support skills development in the informal sector, cooperatives, NPOs and other income generating initiatives for the unemployed

The Services SETA promotes development of qualified learners through• Workplace identification

• Supporting the development of learning materials

• Improving the facilitation of learning

• Assisting in the conclusion of learner agreements

• Registration of learner agreements

Disaggregation of skills levies received by a SETA

The Discretionary Grant is to be used to address the skills needs as set out in Services SETA's Sector Skills Plans and the Annual Performance Plan

SkillsDevelopmentLevy 100%

ServicesSETA80%

Nation Skills Fund

20%

Admin 10.5%

Grant Fund 69.5%

Discretionary Grant 49.5%

Mandatory Grant 20%

Copyright Services SETAAugust 2016 5

Services SETA's Six Chambers

Cleaning & Hiring Services

Communication & Management Services

Labour & Collective Services

Management & Business Services

Personal Care Services

Real Estate & Related Services

• Hiring Services

• Household Services

• Domestic Services

• Cleaning Services

• Marketing and Communication

• Contact Centres

• Postal Services

• Labour Recruitment Services

• Collective Services

• Professional Organisations / Bodies

• Bargaining Councils & Dispute Resolutions

• Associations, Federations & Umbrella

• Business Services

• Project Management

• Includes Event and Conference Management

• Hair Care

• Beauty Treatment

• Funeral Services

• Fashion

• Real Estate Services

• Includes Auctioneers


The main purpose of the Services SETA is to close the skills gap in the Services Sector

The Services SETA’s legislative mandate is to facilitate skills development within the service sector through:• Development of Sector Skills Plans

• Development of qualifications

• Accreditation of Skills Development Providers

• Certification of learners

The investment in skills development is supported by disbursement of Discretionary Grant Funding for use in skills development within the Services sector• Allocate grants in the prescribed manner to employers, education and training providers and other

stakeholders to the services sector

• Collect skills development levies, approve workplace skills plans and disburse mandatory grants

• Support skills development in the informal sector, cooperatives, NPOs and other income generating initiatives for the unemployed

The Services SETA promotes development of qualified learners through• Workplace identification

• Supporting the development of learning materials

• Improving the facilitation of learning

• Assisting in the conclusion of learner agreements

• Registration of learner agreements

Disaggregation of skills levies received by a SETA

The Discretionary Grant is to be used to address the skills needs as set out in Services SETA's Sector Skills Plans and the Annual Performance Plan

SkillsDevelopmentLevy 100%

ServicesSETA80%

Nation Skills Fund

20%

Admin 10.5%

Grant Fund 69.5%

Discretionary Grant 49.5%

Mandatory Grant 20%


Services SETA's Six Chambers

Cleaning & Hiring Services

Communication & Management Services

Labour & Collective Services

Management & Business Services

Personal Care Services

Real Estate & Related Services

• Hiring Services

• Household Services

• Domestic Services

• Cleaning Services

• Marketing and Communication

• Contact Centres

• Postal Services

• Labour Recruitment Services

• Collective Services

• Professional Organisations / Bodies

• Bargaining Councils & Dispute Resolutions

• Associations, Federations & Umbrella

• Business Services

• Project Management

• Includes Event and Conference Management

• Hair Care

• Beauty Treatment

• Funeral Services

• Fashion

• Real Estate Services

• Includes Auctioneers


Services SETA's role in Discretionary Grant Funded Programmes

Provide funding for learning programmes• Allocate 80% of the Discretionary Funds

towards PIVOTAL learning programmes

• Funds allocated per learner to obtain theoretical and experiential training culminating in a part or full qualification

Register learners on National Learner Record Database (PLRT)• A learner can only be funded for one

qualification at a time

Conduct monitoring and evaluation of learning programme• Assess progress and suitability of

workplace and / or training sites

Quality assure training and assessment • Verify / moderate summative

assessments

Issue certificates and statements of results to competent learners• Learners must complete duration of

their programmes and give their best to obtain the qualification


Beneficiary Type

LearningIntervention

Learnerships

Apprenticeships

Internships

Trade Tests

Bursaries

Adult Educationand Training

Recognition ofPrior Learning

Skills Programme

Apply as a lead employer(Private / SDP / NGO / CBO / Cooperatives)

Apply as host employer (Host Employer)

EmployedLearners

UnemployedLearners

Accredited Skills Development Providers

Host Employer(Public, Private, NGO,

CBO, Cooperative, Skills Development

Provider)

AccreditedSDP

x x x

x

x

x

x

x x

x

x

* Adverts for Regular Projects advertised publically are intervention and qualification specific and do not necessarily cover all interventions in each advert.

There are 8 Learning Interventions on offer for Services SETA funding


Services SETA's role in Discretionary Grant Funded Programmes

Provide funding for learning programmes• Allocate 80% of the Discretionary Funds

towards PIVOTAL learning programmes

• Funds allocated per learner to obtain theoretical and experiential training culminating in a part or full qualification

Register learners on National Learner Record Database (PLRT)• A learner can only be funded for one

qualification at a time

Conduct monitoring and evaluation of learning programme• Assess progress and suitability of

workplace and / or training sites

Quality assure training and assessment • Verify / moderate summative

assessments

Issue certificates and statements of results to competent learners• Learners must complete duration of

their programmes and give their best to obtain the qualification


Beneficiary Type

LearningIntervention

Learnerships

Apprenticeships

Internships

Trade Tests

Bursaries

Adult Educationand Training

Recognition ofPrior Learning

Skills Programme

Apply as a lead employer(Private / SDP / NGO / CBO / Cooperatives)

Apply as host employer (Host Employer)

EmployedLearners

UnemployedLearners

Accredited Skills Development Providers

Host Employer(Public, Private, NGO,

CBO, Cooperative, Skills Development

Provider)

AccreditedSDP

x x x

x

x

x

x

x x

x

x

* Adverts for Regular Projects advertised publically are intervention and qualification specific and do not necessarily cover all interventions in each advert.

There are 8 Learning Interventions on offer for Services SETA funding


Learnerships

Apprenticeships

A learnership is a structured learning programme which includes theoretical and practical

workplace experiential learning over a period of at least 12 months and which leads to an

occupationally related qualification registered on the NQF.

Learnerships are funded for both employed and unemployed learners.

Funding:

Employed learnership (18.1) – R18 000

Unemployed learnership (18.2) – R36 000 of which R1500 must be paid to the learner as a

monthly stipend

An apprenticeship is a learning programme towards the achievement of a listed trade, which

includes a trade test in respect of that trade. It covers theory, practical and structured workplace

learning (on the job training).

A person certified as competent, via a trade test, to undertake a listed trade in accordance with

relevant legislation.

Apprenticeships are funded for unemployed learners.

Funding:R50 000 per learner per annum, of which R2500 must be paid to the learner as a monthly

stipend


An assessment is the process used to identify, gather and interpret information against the

required competencies in a qualification or a part qualification in order to make a judgment

about a learner's achievement.

A trade test is the final external practical and summative assessment undertaken by candidates

who meet the requirements included in an occupational qualification for a listed trade that is

administered by an accredited trade test centre. The trade certificate is issued by the QCTO.

Funding:R4 500 per learner

An internship is a structured and monitored workplace experience gained through exposure and

interactions within a real work environment. The Services SETA funds three types of internships:

1. Graduates from Higher Education and Training (HET) institutions with full qualifications at

NQF level 5 and above

- R36 000 per unemployed learner, of which R2 500 must be paid to the learner

as a monthly stipend for 12 months.

2. Learners seeking workplace experience to complete the Nated (N6 only) National Diploma

- R36 000 per unemployed learner, of which R1 500 must be paid to the learner as

a monthly stipend for 18 months.

3. Graduates who have achieved a National Certificate Vocational (NCV) from a Technical,

Vocational and Training (TVET) college



A bursary is a monetary award made to learners to follow an approved course of study. This is a

grant awarded to learners enrolled for qualifications registered on the National Qualification

Framework level 5 and higher (excluding learnerships).

The Services SETA funds both employed and unemployed learners.

Funding:Up to a maximum of R35 000 per employed learner enrolled for NQF 5 or higher

Assessment and Trade Tests

Internships

Bursaries


Learnerships

Apprenticeships

A learnership is a structured learning programme which includes theoretical and practical

workplace experiential learning over a period of at least 12 months and which leads to an

occupationally related qualification registered on the NQF.

Learnerships are funded for both employed and unemployed learners.

Funding:

Employed learnership (18.1) – R18 000

Unemployed learnership (18.2) – R36 000 of which R1500 must be paid to the learner as a

monthly stipend

An apprenticeship is a learning programme towards the achievement of a listed trade, which

includes a trade test in respect of that trade. It covers theory, practical and structured workplace

learning (on the job training).

A person certified as competent, via a trade test, to undertake a listed trade in accordance with

relevant legislation.

Apprenticeships are funded for unemployed learners.

Funding:R50 000 per learner per annum, of which R2500 must be paid to the learner as a monthly

stipend


An assessment is the process used to identify, gather and interpret information against the

required competencies in a qualification or a part qualification in order to make a judgment

about a learner's achievement.

A trade test is the final external practical and summative assessment undertaken by candidates

who meet the requirements included in an occupational qualification for a listed trade that is

administered by an accredited trade test centre. The trade certificate is issued by the QCTO.


An internship is a structured and monitored workplace experience gained through exposure and

interactions within a real work environment. The Services SETA funds three types of internships:

1. Graduates from Higher Education and Training (HET) institutions with full qualifications at

NQF level 5 and above

- R36 000 per unemployed learner, of which R2 500 must be paid to the learner

as a monthly stipend for 12 months.

2. Learners seeking workplace experience to complete the Nated (N6 only) National Diploma



3. Graduates who have achieved a National Certificate Vocational (NCV) from a Technical,

Vocational and Training (TVET) college



A bursary is a monetary award made to learners to follow an approved course of study. This is a

grant awarded to learners enrolled for qualifications registered on the National Qualification

Framework level 5 and higher (excluding learnerships).

The Services SETA funds both employed and unemployed learners.

Funding:Up to a maximum of R35 000 per employed learner enrolled for NQF 5 or higher

Assessment and Trade Tests

Internships

Bursaries


Adult Education and Training

Adult Education and Training (AET) is a formal learning and training undertaken by adults for the

improvement of their knowledge and skills for personal development, further learning and / or

employment. This learning must result in a General Education and Training Certificate, Numeracy

and Literacy Adult Basic Education and Training (ABET) L1-4.

AET is funded for both employed and unemployed learners.


Recognition of Prior Learning (RPL)

Skills Programmes

Principles and processes through which the prior knowledge and skills acquired by a person are

identified, mediated and assessed for purposes of admission to a formal course of study,

recognition and certification.

This learning intervention is targeted at the employed.


The short skills learning intervention has been designed as an occupationally based, short term

learning programme. When successfully completed by the learner, it constitutes credits towards

a qualification registered on the NQF. The Skills Programme comprises of a cluster of unit

standards derived from the same qualification between 25 and 60 credits.



Services SETA Discretionary Grant Application Process

1

2

3

4

5

• Advertisement in newspapers

• On-line applications submitted at www.sseta.grantsportal.org

• No manual applications are allowed

• Services SETA provincial office support is available

• Review of applications against pre-determined criteria

• Compulsory due diligence visit for short listed applicants to assess capability & capacity

• Originals and / or certified copies of key documents are also collected on visit

• Return signed acceptance within 5 days of receipt of Intentionto Contract

• Fulfil suspensive clauses within 30 days of date of letter • Learner recruitment & submission of learner documents

• Project implementation plan

• Project budget

• Opening of dedicated bank account for Service SETA funded project

• Selection of accredited Skills Development Providers (SDP’s)

• Sign Discretionary Grant Agreement

• Induction of learners

• Post contracting learner documents submitted

• Monitoring of Evaluation

• Quality Assurance

• Portfolio of Evidence

• Certification

• Project close-out report

Call forapplications

Evaluation

Intention to contract

Contracting

Project Implementation



Adult Education and Training (AET) is a formal learning and training undertaken by adults for the

improvement of their knowledge and skills for personal development, further learning and / or

employment. This learning must result in a General Education and Training Certificate, Numeracy

and Literacy Adult Basic Education and Training (ABET) L1-4.

AET is funded for both employed and unemployed learners.


Recognition of Prior Learning (RPL)

Skills Programmes

Principles and processes through which the prior knowledge and skills acquired by a person are

identified, mediated and assessed for purposes of admission to a formal course of study,

recognition and certification.

This learning intervention is targeted at the employed.


The short skills learning intervention has been designed as an occupationally based, short term

learning programme. When successfully completed by the learner, it constitutes credits towards

a qualification registered on the NQF. The Skills Programme comprises of a cluster of unit

standards derived from the same qualification between 25 and 60 credits.



Services SETA Discretionary Grant Application Process

1

2

3

4

5

• Advertisement in newspapers

• On-line applications submitted at www.sseta.grantsportal.org

• No manual applications are allowed

• Services SETA provincial office support is available

• Review of applications against pre-determined criteria

• Compulsory due diligence visit for short listed applicants to assess capability & capacity

• Originals and / or certified copies of key documents are also collected on visit

• Return signed acceptance within 5 days of receipt of Intentionto Contract

• Fulfil suspensive clauses within 30 days of date of letter • Learner recruitment & submission of learner documents

• Project implementation plan

• Project budget

• Opening of dedicated bank account for Service SETA funded project

• Selection of accredited Skills Development Providers (SDP’s)

• Sign Discretionary Grant Agreement

• Induction of learners

• Post contracting learner documents submitted

• Monitoring of Evaluation

• Quality Assurance

• Portfolio of Evidence

• Certification

• Project close-out report

Call forapplications

Evaluation

Intention to contract

Contracting

Project Implementation


Compulsory documentation required to applyfor Discretionary Grant Funding

Certified copy of registration documents

Original, valid tax clearance certificate

Signed declaration of interest (Form 1a)

Signed declaration of authorised person (Form 1b)

Signed confirmation of reading Services SETA Discretionary Grants policy (Form 1d)

Signed letter of intent to host learners by identified host employers

Project implementation plan

Project budget

Written project proposal or published online application form

• Applications for Discretionary Grant funding are considered at the discretion of the

Services SETA

• All applications must be submitted on specified forms www.sseta.grantsportal.org


Services SETA may only contract with legally registered entities that are tax compliant

The Services SETA may only make awards to

entities in possession of a valid tax clearance

certificate

SARS will issue TAX clearance certificates to entities that are exempt

from paying tax

Only registered entities are eligible to apply for

Services SETA Discretionary Grant funds


Compulsory documentation required to applyfor Discretionary Grant Funding

Certified copy of registration documents

Original, valid tax clearance certificate

Signed declaration of interest (Form 1a)

Signed declaration of authorised person (Form 1b)

Signed confirmation of reading Services SETA Discretionary Grants policy (Form 1d)

Signed letter of intent to host learners by identified host employers

Project implementation plan

Project budget

Written project proposal or published online application form

• Applications for Discretionary Grant funding are considered at the discretion of the

Services SETA

• All applications must be submitted on specified forms www.sseta.grantsportal.org


Services SETA may only contract with legally registered entities that are tax compliant

The Services SETA may only make awards to

entities in possession of a valid tax clearance

certificate

SARS will issue TAX clearance certificates to entities that are exempt

from paying tax

Only registered entities are eligible to apply for

Services SETA Discretionary Grant funds


The Services SETA will only contract with entities that provide evidence of capacity to host learners applied for


1 2 3 4 5

Identify an accredited

Skills Development Provider (SDP)

Identify Host Employer

Recruit Learners Complete Online Registration &

Submit Services SETA

Documentation

Official notification to start training

The SDP will assist with the compilation and submission of the project commencement requirements to the Services SETA

The organisation / institution that is contracted with the Services SETA is always the LEAD employer

1. IDENTIFY AN ACCREDITED SKILLS DEVELOPMENT PROVIDER

(SDP)

Ÿ A list of accredited training providers is available from the Services

SETA Quality Management Department (QMD)

Ÿ It is important to check that the SDP is accredited for the specific

qualification that you have been awarded

Ÿ The SDP must provide valid accreditation certificates indicating the

qualifications they are accredited for

Ÿ A sub-contract needs to be completed and signed between the

organisation / institution and the SDP

2. IDENTIFY APPROPRIATE HOST EMPLOYER

Ÿ Identify and confirm employers to host learners

Ÿ Lead employers are allowed to host learners in organisations /

institutions other than their own, provided that the practical

learning experience aligns with the learning pathway being

delivered and the practical experience required

If I have received a Discretionary Grant award, what happens next?


The Services SETA will only contract with entities that provide evidence of capacity to host learners applied for


1 2 3 4 5

Identify an accredited

Skills Development Provider (SDP)

Identify Host Employer

Recruit Learners Complete Online Registration &

Submit Services SETA

Documentation

Official notification to start training

The SDP will assist with the compilation and submission of the project commencement requirements to the Services SETA

The organisation / institution that is contracted with the Services SETA is always the LEAD employer

1. IDENTIFY AN ACCREDITED SKILLS DEVELOPMENT PROVIDER

(SDP)

Ÿ A list of accredited training providers is available from the Services

SETA Quality Management Department (QMD)

Ÿ It is important to check that the SDP is accredited for the specific

qualification that you have been awarded

Ÿ The SDP must provide valid accreditation certificates indicating the

qualifications they are accredited for

Ÿ A sub-contract needs to be completed and signed between the

organisation / institution and the SDP

2. IDENTIFY APPROPRIATE HOST EMPLOYER

Ÿ Identify and confirm employers to host learners

Ÿ Lead employers are allowed to host learners in organisations /

institutions other than their own, provided that the practical

learning experience aligns with the learning pathway being

delivered and the practical experience required

If I have received a Discretionary Grant award, what happens next?


3. RECRUIT LEARNERS

Ÿ The learners must meet the minimum entry

requirements for the qualification

Ÿ Of the total number of learners recruited, at least 40%

must be female, and 4% must be learners with a

disability

Ÿ Failure to meet the disability quota will result in the

reduction of the allocation award in respect of the

allocated disability percentage

Ÿ Learners are not allowed to participate in any

programme funded by another public institution while

being funded by the Services SETA

4. COMPLETE ONLINE REGISTRATION AND SUBMIT

SERVICES SETA DOCUMENTATION

Ÿ Host employer, qualification, Skills Development Provider and learner information must be registered online via Project and Learner Reporting Tool

Ÿ Project documentation can be downloaded from this tool

Ÿ All documents are to be submitted to the Services SETA Learning Interventions: Project Coordination (LIPC) Department, as one integrated package

Ÿ All documentation must be submitted by the deadline date specified in the contract or the “intention to contract” letter

4. OFFICIAL NOTIFICATION TO START TRAINING

Ÿ The Services SETA will verify and approve all submitted documentation

Ÿ Where remediation is required, this must be done within 21 days from the project start date. Thereafter non-compliant learners will be removed from the project and the contract value will be reduced accordingly

Ÿ The entity may begin training only upon receipt of an official letter issued by the Services SETA


The Services SETA requires two categories of documentation to be submitted in order to enrol learners and

commence with training

• Project Implementation Plan (PIP) – template provided by Services SETA

• Project Budget – template provided by Services SETA

• Proof of dedicated bank account or cost centre for government / state owned

institutions

• For Learnerships, Artisans, Recognition of Prior Learning (RPL), Skills Programmes and

Adults Education and Training (AET):

• Proof of accreditation

• Sub-contract agreement where the SDP is not the same as the awarded entity

• The document requirements differ per learning pathway. Ensure that the correct

checklist applicable to the learning pathway awarded is used when compiling the learner

information

• Learner documents must be filed alphabetically by surname

• All learner documents must be submitted in lever arch files with between 15-20

(maximum) learners per file

• Specifications for each learning pathway are listed on pages 22 - 30

• Employers who have learners with disabilities or learners in rural areas may apply for the

disability / rural allowance on behalf of the learners

• The allowance must be utilised towards the special needs of the learners

• Entities are required to submit a business case providing reasons as to why they should

be supported for learning interventions taking place in rural areas

• Disability and rural allowances are only available to unemployed learners and are made

at the discretion of the Services SETA

PROJECT DOCUMENTATION

LEARNER DOCUMENTATION

The templates to be completed for each specific Learning Intervention can be accessed on

the Project and Learner Reporting Tool. The website link of this will be sent to the entities

after Services SETA enrolment workshop.


3. RECRUIT LEARNERS

Ÿ The learners must meet the minimum entry

requirements for the qualification

Ÿ Of the total number of learners recruited, at least 40%

must be female, and 4% must be learners with a

disability

Ÿ Failure to meet the disability quota will result in the

reduction of the allocation award in respect of the

allocated disability percentage

Ÿ Learners are not allowed to participate in any

programme funded by another public institution while

being funded by the Services SETA

4. COMPLETE ONLINE REGISTRATION AND SUBMIT

SERVICES SETA DOCUMENTATION

Ÿ Host employer, qualification, Skills Development Provider and learner information must be registered online via Project and Learner Reporting Tool

Ÿ Project documentation can be downloaded from this tool

Ÿ All documents are to be submitted to the Services SETA Learning Interventions: Project Coordination (LIPC) Department, as one integrated package

Ÿ All documentation must be submitted by the deadline date specified in the contract or the “intention to contract” letter

4. OFFICIAL NOTIFICATION TO START TRAINING

Ÿ The Services SETA will verify and approve all submitted documentation

Ÿ Where remediation is required, this must be done within 21 days from the project start date. Thereafter non-compliant learners will be removed from the project and the contract value will be reduced accordingly

Ÿ The entity may begin training only upon receipt of an official letter issued by the Services SETA


The Services SETA requires two categories of documentation to be submitted in order to enrol learners and

commence with training

• Project Implementation Plan (PIP) – template provided by Services SETA

• Project Budget – template provided by Services SETA

• Proof of dedicated bank account or cost centre for government / state owned

institutions

• For Learnerships, Artisans, Recognition of Prior Learning (RPL), Skills Programmes and

Adults Education and Training (AET):

• Proof of accreditation

• Sub-contract agreement where the SDP is not the same as the awarded entity

• The document requirements differ per learning pathway. Ensure that the correct

checklist applicable to the learning pathway awarded is used when compiling the learner

information

• Learner documents must be filed alphabetically by surname

• All learner documents must be submitted in lever arch files with between 15-20

(maximum) learners per file

• Specifications for each learning pathway are listed on pages 22 - 30

• Employers who have learners with disabilities or learners in rural areas may apply for the

disability / rural allowance on behalf of the learners

• The allowance must be utilised towards the special needs of the learners

• Entities are required to submit a business case providing reasons as to why they should

be supported for learning interventions taking place in rural areas

• Disability and rural allowances are only available to unemployed learners and are made

at the discretion of the Services SETA

PROJECT DOCUMENTATION

LEARNER DOCUMENTATION

The templates to be completed for each specific Learning Intervention can be accessed on

the Project and Learner Reporting Tool. The website link of this will be sent to the entities

after Services SETA enrolment workshop.


Project Documentation

Documents to be submitted for funded project

Proof that your organisation / institution has opened a separate bank account dedicated to the project

Project budget in the Services SETA prescribed template

A Project Implementation Plan (PIP) in the Services SETA prescribed template

Accreditation certificate of Training Provider

Copy of signed sub-contract with Skills Development Provider

• Original letter or bank statement from

the bank, bank stamped

• Government departments to provide an

original letter, on letterhead, stating

that they have a dedicated cost centre

for the project

• If budget allowance is made for

toolkits, a letter on company letterhead

stating what the toolkit is comprised of

must be provided

• Template can be downloaded from

Project and Learner reporting Tool

• All fields completed and signed

• Templates can be downloaded from


• Required where the qualification

awarded is not a Services SETA

qualification

• Qualifications and certificates also

required for facilitators, assessors and

moderators

• For Learnerships, Artisans, RPL, Skills

Programme & AET


The selection of a Skills Development Provider will be done jointly between the successful applicant and Services SETA

via a competitive process

• Proof of accreditation is only required for specific learning interventions where the Quality

Council for Trades and Occupations (QCTO) is non-Services SETA

• Proof of accreditation for full qualifications and skills programmes need to be provided

individually where applicable

• Accreditation in a full qualification is not assumed as proof of accreditation in a skills

programme consisting of the same unit standards

• Confirmation from institutions of Higher Education and Training (HET) of courses registered

with Council of Higher Education and Training


Project Documentation

Documents to be submitted for funded project

Proof that your organisation / institution has opened a separate bank account dedicated to the project

Project budget in the Services SETA prescribed template

A Project Implementation Plan (PIP) in the Services SETA prescribed template

Accreditation certificate of Training Provider

Copy of signed sub-contract with Skills Development Provider

• Original letter or bank statement from

the bank, bank stamped

• Government departments to provide an

original letter, on letterhead, stating

that they have a dedicated cost centre

for the project

• If budget allowance is made for

toolkits, a letter on company letterhead

stating what the toolkit is comprised of

must be provided

• Template can be downloaded from


• All fields completed and signed

• Templates can be downloaded from


• Required where the qualification

awarded is not a Services SETA

qualification

• Qualifications and certificates also

required for facilitators, assessors and

moderators

• For Learnerships, Artisans, RPL, Skills

Programme & AET


The selection of a Skills Development Provider will be done jointly between the successful applicant and Services SETA

via a competitive process

• Proof of accreditation is only required for specific learning interventions where the Quality

Council for Trades and Occupations (QCTO) is non-Services SETA

• Proof of accreditation for full qualifications and skills programmes need to be provided

individually where applicable

• Accreditation in a full qualification is not assumed as proof of accreditation in a skills

programme consisting of the same unit standards

• Confirmation from institutions of Higher Education and Training (HET) of courses registered

with Council of Higher Education and Training


How do I recruit learners?

1. ADVERTISE

Ÿ Utilise the local Print Media (newspapers, flyers,

pamphlets)

Ÿ Conduct targeted broadcast messages via local radio

stations

Ÿ Approach local training institutions

Ÿ Post adverts online on websites and social media

2. FORM STRATEGIC PARTNERSHIPS

Ÿ Approach TVET Colleges and local municipalities

Ÿ Approach development organisations such as National

Youth Development Agency or Disabled People of South

Africa etc.

3. INTERVIEWS

Ÿ Conduct structured selected processes to ensure the

correct type of learners are being shortlisted

Ÿ ·Ensure that the candidate being recruited is suitable for

the qualification being advertised for

The Service SETA is in the process of developing a learner database which entities can

use for recruitment. For more information, contact LIPC on 011 276 9600


Detailed requirements for submission of learner documentation by learning pathway

LEARNING PATHWAY PAGE REFERENCE

Learnership

Guideline Framework for Enrolment of Learners onto Service SETA Unemployed Learnership

Document Description

SA ID document

Proof of qualification

Learneragreement form (Services SETA template provided)

Learner employment contract (Services SETA template provided)

• Original certified copy: Original stamp, signed and

dated (not a copy of a certified copy)

• Alternative: Original certified copy of RSA passport

• Driver's licence not accepted

• Original certified copy of highest qualification to

meet prerequisite requirement

• Certified copy of qualification OR

• Certified copy of school report OR

• Sworn affidavit OR

• Certified copy of RPL, assessment report

• Each page initialled and last page signed by the

learner, employer (lead and / or host), training

provider and Services SETA

• Only black pen permitted

• No tippex permitted

• Services SETA template provided must be used

• All pages initialled and field completed in black pen


Compulsory learner documentation to be submitted for each learner

All learner and project information must be submitted to the Services SETA via the Project and Learner Reporting Tool (PLRT) in addition to the abovementioned hard copies

Learnerships 21-23

Apprenticeships & Trade Tests 24

Assessment and Trade Test 25

Internships 26-28

Adult Education and Training 29


How do I recruit learners?

1. ADVERTISE

Ÿ Utilise the local Print Media (newspapers, flyers,

pamphlets)

Ÿ Conduct targeted broadcast messages via local radio

stations

Ÿ Approach local training institutions

Ÿ Post adverts online on websites and social media

2. FORM STRATEGIC PARTNERSHIPS

Ÿ Approach TVET Colleges and local municipalities

Ÿ Approach development organisations such as National

Youth Development Agency or Disabled People of South

Africa etc.

3. INTERVIEWS

Ÿ Conduct structured selected processes to ensure the

correct type of learners are being shortlisted

Ÿ ·Ensure that the candidate being recruited is suitable for

the qualification being advertised for

The Service SETA is in the process of developing a learner database which entities can

use for recruitment. For more information, contact LIPC on 011 276 9600


Detailed requirements for submission of learner documentation by learning pathway

LEARNING PATHWAY PAGE REFERENCE

Learnership

Guideline Framework for Enrolment of Learners onto Service SETA Unemployed Learnership


SA ID document



















• Services SETA template provided must be used





Learnerships 21-23

Apprenticeships & Trade Tests 24

Assessment and Trade Test 25

Internships 26-28

Adult Education and Training 29


Guideline Framework for Enrolment of Learners onto Services SETA Employed Learnership


SA ID document


Learneragreement form (Services SETAtemplate provided)

Proof of employment of learner






meet prerequisite requirements:










• Letter on company letterhead confirming

employment of learners

• Alternatively copies of learner employment contract

may be submitted


All learner and project information must be submitted to Services SETA via the PLRT in addition to the abovementioned hard copies


• Service SETA template provided must be used




Guideline Framework for Enrolment of Learners ontoService SETA New Venture Creation (NVC) Learnership


SA ID document



Mentor CVs

Host Letter
















• One mentor can support up to 10 learners

(maximum)

Ÿ On host employer letterhead stating terms of

hosting (guideline provided on application portal)


• Please note that host employment is a prerequisite for a learnership and is required for NVC

• The Services SETA offers the National Certificate: New Venture Creation (NQF 2) & the Further Education and Training

Certificate: New Venture Creation (NQF 4) qualification

• The target group for these qualifications are potential entrepreneurs, existing employees of a business and existing

entrepreneurs

• These learners do not always have a place of employment nor is it easy to find a host employer, therefore more than

one workplace can be used to host learners

• The learners must be assigned a mentor for the duration of the training programme

• The learner will be exposed to all aspects of developing and sustaining a successful business, as prescribed by the

qualification. This includes gaining both practical experience and theoretical training



Guideline Framework for Enrolment of Learners onto Services SETA Employed Learnership


SA ID document


Learneragreement form (Services SETAtemplate provided)

Proof of employment of learner






meet prerequisite requirements:










• Letter on company letterhead confirming

employment of learners

• Alternatively copies of learner employment contract

may be submitted








Guideline Framework for Enrolment of Learners ontoService SETA New Venture Creation (NVC) Learnership


SA ID document



Mentor CVs

Host Letter
















• One mentor can support up to 10 learners

(maximum)

Ÿ On host employer letterhead stating terms of

hosting (guideline provided on application portal)


• Please note that host employment is a prerequisite for a learnership and is required for NVC

• The Services SETA offers the National Certificate: New Venture Creation (NQF 2) & the Further Education and Training

Certificate: New Venture Creation (NQF 4) qualification

• The target group for these qualifications are potential entrepreneurs, existing employees of a business and existing

entrepreneurs

• These learners do not always have a place of employment nor is it easy to find a host employer, therefore more than

one workplace can be used to host learners

• The learners must be assigned a mentor for the duration of the training programme

• The learner will be exposed to all aspects of developing and sustaining a successful business, as prescribed by the

qualification. This includes gaining both practical experience and theoretical training




SA ID document



Apprenticeship application form (Services SETA templateprovided)








• Minimum Grade 9 with English, Maths & Science

OR

• N1 certificate with Maths, Engeneering Sience,

Trade Theory & 4th subject at N1 level






• Complete per learner and signed by all parties in

black pen





Apprenticeships & Trade Tests

Guideline Framework for Enrolment of Learners onto Services SETA Apprenticeships & Trade Tests



Assessment and Trade Test


SA ID document


Trade Test application form (Template provided by Services SETA)

Reference letters





• Original certified copy of highest qualification to meet

prerequisite requirement

• Technical trades:


OR

• N1 certificate with Maths, Engineering Science,

Trade Theory & a 4th subject at N1 level

• Hairdressing:

• Minimum grade 9

• SAQA certified National Certificates for contracted

learners


black pen

• Applicable to non-contracted learners

• Minimum 4 years relevant work experience


Guideline Framework for Enrolment of Learners onto Services SETA Assessment & Trade Tests




SA ID document



Apprenticeship application form (Services SETA templateprovided)









OR

• N1 certificate with Maths, Engeneering Sience,

Trade Theory & 4th subject at N1 level







black pen





Apprenticeships & Trade Tests

Guideline Framework for Enrolment of Learners onto Services SETA Apprenticeships & Trade Tests



Assessment and Trade Test


SA ID document


Trade Test application form (Template provided by Services SETA)

Reference letters





• Original certified copy of highest qualification to meet

prerequisite requirement

• Technical trades:


OR

• N1 certificate with Maths, Engineering Science,

Trade Theory & a 4th subject at N1 level

• Hairdressing:

• Minimum grade 9

• SAQA certified National Certificates for contracted

learners


black pen

• Applicable to non-contracted learners

• Minimum 4 years relevant work experience


Guideline Framework for Enrolment of Learners onto Services SETA Assessment & Trade Tests



Guideline Framework for Enrolment of Learners onto Services SETA Internship HET (Full Qualification)


SA ID document


Learner enrolment form






• Original certified copy of highest qualification (NQF

level 5 or higher) or statement of results from HET

institution

• Internship unemployed entering workplace,

completed per learner and signed by all parties in

black pen

• All fields completed, each page initialled and

document signed in black pen



Internships



Guideline Framework for Enrolment of Leanersonto Services SETA Internships TVET (Part Nated)


SA ID document








• Original certified copy of highest qualification (N6) or

statement of results (learner must pass 3 out of 4

subjects)

• Internship – TVET Graduates (Part Qualification)


black pen



• Duration of contract must be 18 months



Internships

All learner and project information must be submitted to Services SETA via the PLRTin addition to the abovementioned hard copies


Guideline Framework for Enrolment of Learners onto Services SETA Internship HET (Full Qualification)


SA ID document








• Original certified copy of highest qualification (NQF

level 5 or higher) or statement of results from HET

institution

• Internship unemployed entering workplace,


black pen





Internships



Guideline Framework for Enrolment of Leanersonto Services SETA Internships TVET (Part Nated)


SA ID document








• Original certified copy of highest qualification (N6) or

statement of results (learner must pass 3 out of 4

subjects)

• Internship – TVET Graduates (Part Qualification)


black pen



• Duration of contract must be 18 months



Internships

All learner and project information must be submitted to Services SETA via the PLRTin addition to the abovementioned hard copies


Internships

Guideline Framework for Enrolment of Learners onto Services SETA Internship TVET Post NCV


SA ID document








• Original certified copy of qualification in NCV (NQF

level 1-4) from a TVET college

• TVET Graduate placement, completed per learner

and signed by all parties in black pen







Guideline Framework for Enrolment of Learners onto Services SETA Adult Education and Training


SA ID document


Proof of learneremployment(if applicable)





• Adult Education Training (AET), complete per learner


• Learner employment contract

• Letter on company letterhead confirming the

employment of the learner





Internships

Guideline Framework for Enrolment of Learners onto Services SETA Internship TVET Post NCV


SA ID document








• Original certified copy of qualification in NCV (NQF

level 1-4) from a TVET college

• TVET Graduate placement, completed per learner








Guideline Framework for Enrolment of Learners onto Services SETA Adult Education and Training


SA ID document


Proof of learneremployment(if applicable)





• Adult Education Training (AET), complete per learner


• Learner employment contract

• Letter on company letterhead confirming the

employment of the learner





Frequently Asked Questions (FAQ)

• Do I need to be a levy paying company to apply?

No, but if you are a private company you would have to be in the services sector to apply or be in

a sector applicable to the advertised qualification.

• If I applied for previous Discretionary Grant allocations, may I apply again?

Yes, all applicants who fulfil the criteria set out in the DG Advert online, whether successful or

not, may apply for the Discretionary Grant Funding.

• If I have applied for a previous Discretionary Grant, can I still use my username and password?

No, you must create a new account for this Discretionary Grant application

• If I currently have a contract with the Services SETA, may I apply?

Yes.

• Is my company still eligible to apply if they have foreign nationals in the management structure?

Yes. Your company is eligible to apply. The company has to be registered & based in South

Africa; the learners have to be based in South Africa as well.

• Why do we need to submit all these documents?

Services SETA needs to complete and up-to-date information on applicants to ensure a just and

equitable allocation process with applicants who meet the necessary compliance requirements.

• Can I nominate someone to make enquiries and/or apply with the Services SETA on my behalf?

Services SETA will require written authority from the applicant to represent the company and to

conduct dealings with Services SETA in relation to the discretionary grant process. A template

(Form 1b – Declaration of Authorised Person) is provided for this purpose.

• How do we identify which documents to complete?

The application portal contains instructions which will guide the applicant through each stage of

the application.

• Is there an alternative to the current electronic method of applying?

No. If Applicants are unable to complete this application, they are urged to visit their nearest

provincial office for assistance.

• Are the Discretionary grants available for students who are already registered in the fields of

study in which the applicant is interested or should the applicant be recruiting new students who

are not yet registered?

Discretionary grants are available to students already registered in the required fields of study, as

well as new students.

• Does Services SETA provide assistance in recruiting learners?

The Services SETA has a Learner Portal for potential recruits. A written request must be sent to

the Services SETA LIPC Unit for more information about the Learner Portal. It is the responsibility

of the organisations to recruit learners. [email protected]


Abbreviations / Acronym list:

Important Websites:

Please go to the following portal to access these documents:

AET – Adult Education & Training

CBO – Community Based Organisation

DHET – Department of Higher Education & Training

DG – Discretionary Grant

HET – Higher Education & Training

LIPC – Learning Interventions: Project Coordination

NPO – Non-Profit Organisation

NQF – National Qualifications Framework

NSDS III – National Skills Development Strategy III

PIVOTAL – Professional, Vocational, Technical and Academic Learning Programmes

PLRT – Project and Learner Reporting Tool

QCTO – Quality Council for Trades & Occupations

RPL – Recognition of Prior Learning

SETA – Sector Education & Training Authority

TVET – Technical and Vocational Education & Training

• Services SETA: www.serviceseta.org.za

• South African Qualifications Authority (SAQA): www.saqa.org.za

• Department of Higher Education & Training (DHET): www.dhet.gov.za

• Discretionary Grant Application portal: ss16.grantsportal.org

• Services SETA strategic documents

• List of SETA SIC Codes

• Templates required in support of proposal applications

• Due Diligence checklist

These documents can be downloaded at ss16.grantsportal.org


Frequently Asked Questions (FAQ)

• Do I need to be a levy paying company to apply?

No, but if you are a private company you would have to be in the services sector to apply or be in

a sector applicable to the advertised qualification.

• If I applied for previous Discretionary Grant allocations, may I apply again?

Yes, all applicants who fulfil the criteria set out in the DG Advert online, whether successful or

not, may apply for the Discretionary Grant Funding.

• If I have applied for a previous Discretionary Grant, can I still use my username and password?

No, you must create a new account for this Discretionary Grant application

• If I currently have a contract with the Services SETA, may I apply?

Yes.

• Is my company still eligible to apply if they have foreign nationals in the management structure?

Yes. Your company is eligible to apply. The company has to be registered & based in South

Africa; the learners have to be based in South Africa as well.

• Why do we need to submit all these documents?

Services SETA needs to complete and up-to-date information on applicants to ensure a just and

equitable allocation process with applicants who meet the necessary compliance requirements.

• Can I nominate someone to make enquiries and/or apply with the Services SETA on my behalf?

Services SETA will require written authority from the applicant to represent the company and to

conduct dealings with Services SETA in relation to the discretionary grant process. A template

(Form 1b – Declaration of Authorised Person) is provided for this purpose.

• How do we identify which documents to complete?

The application portal contains instructions which will guide the applicant through each stage of

the application.

• Is there an alternative to the current electronic method of applying?

No. If Applicants are unable to complete this application, they are urged to visit their nearest

provincial office for assistance.

• Are the Discretionary grants available for students who are already registered in the fields of

study in which the applicant is interested or should the applicant be recruiting new students who

are not yet registered?

Discretionary grants are available to students already registered in the required fields of study, as

well as new students.

• Does Services SETA provide assistance in recruiting learners?

The Services SETA has a Learner Portal for potential recruits. A written request must be sent to

the Services SETA LIPC Unit for more information about the Learner Portal. It is the responsibility

of the organisations to recruit learners. [email protected]


Abbreviations / Acronym list:

Important Websites:

Please go to the following portal to access these documents:

AET – Adult Education & Training

CBO – Community Based Organisation

DHET – Department of Higher Education & Training

DG – Discretionary Grant

HET – Higher Education & Training

LIPC – Learning Interventions: Project Coordination

NPO – Non-Profit Organisation

NQF – National Qualifications Framework

NSDS III – National Skills Development Strategy III

PIVOTAL – Professional, Vocational, Technical and Academic Learning Programmes

PLRT – Project and Learner Reporting Tool

QCTO – Quality Council for Trades & Occupations

RPL – Recognition of Prior Learning

SETA – Sector Education & Training Authority

TVET – Technical and Vocational Education & Training

• Services SETA: www.serviceseta.org.za

• South African Qualifications Authority (SAQA): www.saqa.org.za

• Department of Higher Education & Training (DHET): www.dhet.gov.za

• Discretionary Grant Application portal: ss16.grantsportal.org

• Services SETA strategic documents

• List of SETA SIC Codes

• Templates required in support of proposal applications

• Due Diligence checklist

These documents can be downloaded at ss16.grantsportal.org


Services SETA key contact details

HEAD OfficeJohannesburgEmail: [email protected]: (011) 276 9600Address: 15 Sherborne Road, Parktown08:00 - 16:00

CenturionProvincial Manager: Hlengiwe Dube Email: [email protected] Tel: (012) 003 1048Address: Lake Buena Vista BuildingCnr. Hendrik Verwoed and Embankment08:00 - 16:00

BloemfonteinProvincial Manager: Lisa RobinsonEmail: [email protected]: 57 Kellner Street, Suite 5, 6 and 7, Westdene Park08:00 - 16:00

DurbanSenior Officers: Monica Msomi / Raymond Mpisane Email: [email protected] [email protected]: (031) 207 1761Address: 73 Ramsay Avenue, Musgrave08:00 -16:00

East LondonProvincial Manager: Ntombekhaya MatyobeniEmail: [email protected]: (043) 726 8156/7Address: Phase 2A, WaverleyOffice Park, Chiselhurst08:00 - 16:00

Port ElizabethProvincial Manager: Ntombekhaya MatyobeniEmail: [email protected]: 041 450 7130/1Port Elizabeth TVET College, lqhayayi Campus, Struanway, Struandale08:00 - 16:00

NelspruitProvincial Manager: Roelof van RooyenEmail: [email protected]: (013) 752 2207Address: 37 Brown Street, 4th Floor, Mid City Building08:00 - 16:00

Cape TownProvincial Manager: Ndiphe Ntusikazi Email: [email protected] Tel: (021) 425 1312Address: Unit 1-4 Piccadilly House,15 Park Lane Office ParkCentury Way, Century City08:00 - 16:00

KimberleyProvincial Manager: Elmaine Maartens Email: elmainem@[email protected] Tel: (053) 050 070145 Schmidtsdrift Road,Regional Department of Roads and Public Works Building 830108:00 - 16:00

PolokwaneProvincial Manager: Roelof Van Rooyen Senior Officer: Lwazi Khanyile Email: [email protected]: 072 476 4128Capricorn TVET College, Admin BlockPolokwane CampusDie Meer Street08:00 - 16:00

North WestSenior Officer: Joy MngomezuluEmail: [email protected] 865 845074 Boom StreetKlerksdorp08:00 - 16:00

Customer Care Line0861 1011 48


Notes


Services SETA key contact details

HEAD OfficeJohannesburgEmail: [email protected]: (011) 276 9600Address: 15 Sherborne Road, Parktown08:00 - 16:00

CenturionProvincial Manager: Hlengiwe Dube Email: [email protected] Tel: (012) 003 1048Address: Lake Buena Vista BuildingCnr. Hendrik Verwoed and Embankment08:00 - 16:00

BloemfonteinProvincial Manager: Lisa RobinsonEmail: [email protected]: 57 Kellner Street, Suite 5, 6 and 7, Westdene Park08:00 - 16:00

DurbanSenior Officers: Monica Msomi / Raymond Mpisane Email: [email protected] [email protected]: (031) 207 1761Address: 73 Ramsay Avenue, Musgrave08:00 -16:00

East LondonProvincial Manager: Ntombekhaya MatyobeniEmail: [email protected]: (043) 726 8156/7Address: Phase 2A, WaverleyOffice Park, Chiselhurst08:00 - 16:00

Port ElizabethProvincial Manager: Ntombekhaya MatyobeniEmail: [email protected]: 041 450 7130/1Port Elizabeth TVET College, lqhayayi Campus, Struanway, Struandale08:00 - 16:00

NelspruitProvincial Manager: Roelof van RooyenEmail: [email protected]: (013) 752 2207Address: 37 Brown Street, 4th Floor, Mid City Building08:00 - 16:00

Cape TownProvincial Manager: Ndiphe Ntusikazi Email: [email protected] Tel: (021) 425 1312Address: Unit 1-4 Piccadilly House,15 Park Lane Office ParkCentury Way, Century City08:00 - 16:00

KimberleyProvincial Manager: Elmaine Maartens Email: elmainem@[email protected] Tel: (053) 050 070145 Schmidtsdrift Road,Regional Department of Roads and Public Works Building 830108:00 - 16:00

PolokwaneProvincial Manager: Roelof Van Rooyen Senior Officer: Lwazi Khanyile Email: [email protected]: 072 476 4128Capricorn TVET College, Admin BlockPolokwane CampusDie Meer Street08:00 - 16:00

North WestSenior Officer: Joy MngomezuluEmail: [email protected] 865 845074 Boom StreetKlerksdorp08:00 - 16:00

Customer Care Line0861 1011 48


Notes



Notes: Notes:



Notes: Notes:

The Services SETA Head Office can be contacted using the following contact details

Telephone: 011 276 9600