d Tz Capabilities Brochure

8/8/2019 d Tz Capabilities Brochure

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Europe, Middle East & AfricaBahrain

Belgium

Croatia

Czech Republic

Denmark

Finland

France

Germany

Hungary

Ireland

Italy

Kazakhstan

Kuwait

Luxembourg

Netherlands

Norway

Poland

Qatar

Romania

RussiaSouth Africa

Spain

Sweden

Switzerland

Turkey

Ukraine

United Arab Emirates

United Kingdom

Asia Pacic

Australia

Greater China

- Mainland China

- Hong Kong

- Taiwan

India

Indonesia

Japan

Malaysia

Singapore

South Korea

Thailand

Vietnam

North America

Canada

United States

www.dtz.com

DTZ 2010


2/18

Our Capabilities

02 This is DTZ

06 Investment Agency

08 Leasing Agency and Brokerage

12 Property Management

14 Project Management and Building Consultancy

18 Valuation

22 Investment and Asset Management

24 Consulting

26 Sustainability

28 Research

30 Corporate Responsibility


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This is DTZ

From our origins in 18th century England to a

21st century global operation spanning 140 cities

in 42 countries, DTZ has enjoyed a reputation

for excellence providing leading-edge property

insight and on-the-ground delivery to investors,

developers, corporate and public sector

occupiers and nancial intermediaries.

DTZ Global Headquarters, LondonOur Capabilities2


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The DTZ global team is united by a single focus

to deliver our clients exceptional service, rooted

in a deep understanding of their needs and a

commitment to their long-term success.

We serve our clients across the breadth of their

real estate needs. We are always frank in our

advice, taking a stand in our clients interests,

and we are relentless in delivering value for our

clients as we move from advice to action.

We are a global rm, but we recognise that

our clients needs are tied to the local marketsin which they invest, develop, and operate.

Deep knowledge of local markets has therefore

always been a cornerstone of DTZ across its

ofces worldwide. We go one step further by

actively sharing our knowledge to bring the best

of our global expertise to each and every client

assignment.

Our clients operate in an increasingly com-

petitive, challenging, and sophisticated business

environment. In this environment, accurate mar-

ket intelligence and early insights on future trends

are likewise increasingly important. Our industry-

leading global research provides this essential

support to our clients and the professionals who

serve them.

We are passionate about the success of our

clients, and therefore we are passionate about

our people; we seek to attract the best talent inthe industry to serve our clients. Together, our

outstanding professionals are a united force we

call the Power of One.

Worldwide presence in

140 cities across

42 countries

The rst real estate

adviser to be listed on the

London Stock Exchangein 1987

The rst to establish a

permanent operation in

the Middle East in 1975

The leading real estate

adviser in China

Yangpu Bridge, ShanghaiOur Capabilities4


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We advise a wide range of clients from nancial

institutions and property developers through to

private investors and corporate occupiers.

Whether you are buying or selling commercial

property, our professionals draw on thorough

understanding of local investment and occupa-

tional markets, and global expertise in the funding

markets, to provide you with impartial advice on

how to best meet your objectives. We then use our

global reach to identify the right seller or buyer and

bring the two sides together with an emphasis on

managing all transactions to a speedy conclusion.

Investment Agency

Our investment agency professionals provide

advice on the sale, acquisition and funding of

commercial property, with specialists in ofce

and business parks, retail, hospitality, industrial,

logistics and residential development.

7.5 billion of global

investment transactions

in 2009

26 billion of investment

transactions in the last

5 years in the UK alone

Number one investment

agent in China with over

50% market share of

advised and brokered

transactions

Our Capabilities6


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We work closely with developers to secure tenants

ahead of the completion of new buildings, busi-

ness parks and shopping centres; with investors

to maximise income from existing properties and

keep vacancies to a minimum; and with corporate

and public sector occupiers looking for cost effec-

tive, exible property portfolios.

Our leasing agency and brokerage teams offer

occupiers strategic advice on the cost, avail-

ability, and suitability of buildings and locations,

and manage the execution of acquisitions and

disposals. Our Global Corporate Services (GCS)team acts as a single point of contact for multi-

national occupiers, while providing unied access

to our on-the-ground leasing agency and broker-

age teams worldwide.

Leasing Agency

and BrokerageOur leasing agency and brokerage professionals

serve landlords and occupiers in fullling their

leasing needs as well as the purchase and

sale of business space on behalf of occupiers.

We serve clients across all commercial property

types, with specialists in ofces, retail, hospitality,

industrial and logistics.

1,300 leasing agency and

brokerage professionals

worldwide

Over 5 million sq m

of global ofce lease

transactions in 2009

Number one retail leasing

agent in the UK

Our Capabilities8


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It is evidently clear to me, that

without DTZs guidance, support and

professionalism our objective would not

have been achieved.

Darren Dyer

Director of Property Services,B&Q China

Darling Harbour, SydneyOur Capabilities10


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Managing complexity is our strength, as demon-

strated by the scale and quality of our portfolio; o ur

ability to manage large portfolios across multiple

countries is underpinned by our infrastructure,

which provides constant monitoring and control

across the entire portfolio with real-time reporting

of key indicators.

For investors, DTZ manages the relationship

between landlord and tenant. In essence, we strive

to minimise vacancies and identify new opportuni-

ties that will create value from your portfolio.

For corporate and public sector occupiers, we

provide a harmonised view of your total portfolio,

manage on-going costs and advise on a real

estate strategy that maximises efciency while

supporting workplace productivity and broader

organisational objectives.

We complement property management with facili-

ties management, helping our clients realise sav-

ings in the operation and maintenance of their

property portfolio while meeting their service

standards and sustainability goals.

Property Management

With one of the largest portfolios under

management outside the domestic US market,

DTZ has a proven track record in property

management for investors and occupiers across

all types of commercial property.

One of the largest

portfolios managed

by any real estate

adviser outside the

domestic US market,

consisting of over

30 million sq m of

properties under

management with over

60,000 leasehold and

freehold interests

Manage property forhalf of the top twenty

occupiers in the world

Manage more than

250 retail schemes

in Europe

Number one in property

management in China

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Whether you are developing new property, refur-

bishing an existing one or moving into a new

space, our professionals guide you through the

process from project inception, through laying the

rst foundation to nal t-out. We provide sound

professional and commercial advice, and deploy

multi-functional teams to manage projects on your

behalf and ensure delivery on time and on budget.

Project Management

and Building Consultancy

Our project management and building consultancy

teams bring together project managers, building

surveyors, quantity surveyors, architects and

interior designers to support our clients in the

construction, refurbishment and maintenance

aspects of property.

1,000 commercial

property projects

managed around the

world in 2009, with

combined capital value

close to 1.5 billion

14 Our Capabilities


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I am consistently impressed with the

depth and breadth of DTZ Research

and their knowledge of global propertymarkets. In addition to their various data

products to which PRUPIM subscribes,

their analysis and insight help us formulate

our investment plans and strategy.

Paul McNamara

Head of Research,

PRUPIM

Burj Khalifa, DubaiOur Capabilities16


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We value all types of real estate assets. From tradi-

tional property to the unique, we have valued every-

thing from Londons Millennium Dome (now the O2

Arena) to national banks, court houses and airports.

Working with you, we assess your property assets

and identify where and how the greatest value

might be realised. Integrity and rigour are vital

in this eld and our risk assessment and vetting

procedures are second to none.

Valuation is not just about helping to set a sellers

expectations, it is about knowing who the potentialpurchasers could be - and the value of that asset

to them. To realise true value, you have to know

who is in the market and might be persuaded to

be - and this is where the experience, relationships

with major nancial institutions and global reach of

DTZ comes into its own.

We draw on our valuation know-how, com-

plemented by tax and negotiation expertise, in

our dedicated statutory valuations and ratings

teams, which have a well established track record

in proactively managing and reducing clients

property-related tax burden.

Valuation

DTZ provides comprehensive valuation, appraisal

and due diligence advice to a wide range of

clients, including investors, corporate and public

sector owners, lenders, and fund managers.

Our clients use our valuation advice for a variety

of purposes including assessing potential

transactions, asset nancing, nancial reporting

and IPO listings.

700 valuation

professionals worldwide

Valuations worldwidein excess of 250 billion

annually - covering a

broad spectrum of client

and property types

from single assets to

substantial portfolios

Number one in valuations

in China, and top three in

valuations in UK and

key markets in

Continental Europe

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The team at DTZ is both approachable

and accessible. It has delivered

consistent market facing valuations for

the Industrial Property Investment Fund

in an efcient and timely manner.

Paul Edwards

Legal & General Investment Management

Metro Station, DubaiOur Capabilities20


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We manage real estate investment across Europe

and have recently extended our presence to Asia,

building on the strong market position of DTZ in

the key markets in the region.

While we seek to harness the research, global

expertise, and local knowledge of the broader

DTZ organisation, we maintain strict independ-

ence from other DTZ teams in acting on behalf

of our clients.

Our long term outperformance is a validation of

our investment and asset management approachand a testimony to the value we create for our

investors.

Investment and

Asset Management

The DTZ Investment and Asset Management

teams help our clients achieve optimum

performance in their property portfolios consistent

with their risk appetite. We seek to work in long-

term partnerships with our clients and achieve

their specic risk/return objectives through

strategic advice, portfolio management and

transaction services.

Best performance track

record of any UK fund

manager ranked by the

Investment Property

Databank (IPD)

In each of the last 3 years,

DTZ was recognised by

IPD as delivering the

best risk-adjusted

10 year performance

of any discretionary

managed fund in a pool of165 funds covering

some 149 billion of

property assets

Outperformed the market

average in each of

the last 12 years

Recognised as European

Property Manager of the

Year in 2009 by

European Pensions

Reichstag Dome, BerlinOur Capabilities22


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We advise governments, developers, investors

and corporate owners on real estate devel opment,

from regional development strategies to assess-

ment and shaping of plans for individual sites.

We work with our clients in long-term relation-

ships, from the initiation of development schemes

through securing planning permissions and creat-

ing joint ventures with nancing partners managing

programmes closely through to delivery. We have

deep expertise in numerous areas of real estate

development including town centre regeneration,

CBD development, browneld development, retail,

residential and mixed-use development.

We advise corporate and public sector occupiers

on how best to align their proper ty estate with their

strategy, streamline their property-related cost

base and upgrade their capabilities in facilities and

property management. Our advice is fact-based

and action oriented and designed to ensure deliv-

ery of the value identied through the consulting

engagement.

Consulting

The DTZ Global Consulting team advises our

clients through bespoke engagements, focusing

on key property-related business issues. With

close to 300 dedicated consulting professionals

worldwide we have one of the largest pools of

consultants specialising in real estate.

Close to 300 dedicated

consulting professionals

worldwide

In the last ve years,

advised on over 100

town centre regeneration

schemes in the UK

Advised on close to

50,000 acres of browneld

land development

in Europe

In China, advised over the

last three years on the

commercial development

of 250 metro stations

In 2009, provided strategic

advice to occupiers on

3 million sq m of real

estate portfolios

Our Capabilities24


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In our work with investors, developers and occu-

piers, we help incorporate economic and societal

considerations to shape their real estate sustain-

ability strategies, define realistic sustainability

goals for their portfolio, make strategic investment

decisions and outline required property manage-

ment actions.

Drawing on our project management and planning

expertise, we work with our clients to implement

their sustainability strategies through appropriate

construction and t-outs.

Finally, we provide training, compliance services,

performance measurement, and sustainability

audits to monitor our clients progress and ensure

they meet their sustainability goals.

Sustainability

Sustainability has become a fundamental

consideration for all players in todays real

estate market, inuencing development plans,

construction approaches, occupational policies

and investment decisions. Through our range of

sustainability services we help our clients comply

with legal and corporate obligations, manage risk,

and make the most of opportunities to reap the

benets of future market trends.

Sustainable environment, New York

The DTZ Sustainability team

successfully implemented

environmental management

systems across 30 prestige

ofces managed by

PRUPIM Ltd. The project

resulted in improved

management of energy,

water and waste, improved

tenant engagement and

reduced operating costs.

Joel Quintal

Associate Director,

Sustainability & Environment,

PRUPIM

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We publish regular quarterly coverage on prop-

erty markets in 30 countries and over 60 cities

under two report series: Property Times, covering

the occupational and investment markets and

Investment Market Update, providing an in-depth

look at investment markets in these locations.

Quarterly coverage is complemented by long-

running annual report series, including Money

into Property, our agship annual publication for

investors, and Global Occupancy Costs: Ofces

and Obligations of Occupation, our agship annual

publications for occupiers.

These reports are complemented by our DTZ

Insightseries, providing in-depth analysis of topi-

cal issues.

The detailed data underlying our reports is also

made available to clients on a subscription basis

via a number of data services including Property

Market Indicators, Investment Transactions Data-

base and Forecasts of Key Markets .

DTZ Research operates as one global team, with

local presence across the markets in which we

operate complemented by a global forecasting

and strategy team.

ResearchDTZ Research provides high-quality, timely

research on commercial property markets

worldwide. We track the performance of markets,

provide forecasts of key indicators and deliver

industry-leading insights on future trends and

their implications to market players investors,

developers, nancial intermediaries and occupiers.

The European Debt Funding

Gap [DTZ Research, March

2010] has been extremely

useful. A very interesting

piece of research and just

what we were looking for.

Annemarie Manning

Senior Portfolio Manager,

APG

28 Our Capabilities


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DTZ is listed in the FTSE4Good index series, the

responsible investment index designed to facilitate

investment in companies which meet globally rec-

ognised corporate responsibility standards.

DTZ is a member of Business in the Community

(BitC), one of The Princes Charities in the UK, with

the stated aim to mobilise business for good.

Member companies are recognised as leaders in

responsible business practices and DTZs involve-

ment has included BitC programmes such as

Seeing is Believing, the May Day environmental

pledge and the Corporate Responsibility Index.

Our corporate charity partner in the UK is Shelter,

the housing and homelessness charity. We engage

in a wide range of fundraising events to support

Shelter such as marathon runs, art auctions and

quiz nights.

Our UK volunteering policy encourages staff to take

time out of the ofce to support worthy causes.

This policy provides a shared opportunity for staff

to make a positive contribution to our communities;

we are immensely proud of their efforts.

Outside the UK each country sets its own cor-

porate responsibility agenda. For example, DTZs

Shanghai ofce organised participation in a UK

Pavilion sports event in support of a local charity

dedicated to the care of Chinese children with

cerebral palsy and local staff mobilised resources

to help the victims of the typhoon that engulfed

Taiwan in August 2009.

Corporate Responsibility

We are fully committed to conducting our

business in a socially responsible manner,

balancing commercial interest with the highest

standards of professional and societal integrity

to meet the expectations of our stakeholders:

employees, clients, suppliers, shareholders

and the communities in which we operate.

We at Shelter are truly

grateful for DTZs continued

support and enthusiasm;

the substantial funds raised

help Shelter continue its

vital work in alleviating

the distress caused by

homelessness and

bad housing.

Louise Parkes

Director of Fundraising, Shelter

Registered charity in England

and Wales (263710) and in

Scotland (SC002327)

To protect Shelter client identities, models have been used in this photograph.

Our Capabilities30


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Photography

David Churchill

Francesco Foroni

Alex Nikada

Paul Hillary

Nick David

Illustration

Chris Dent

Design

Digital White Ltd.

Print

L&S Printing. Printed on Inuit, FSC accredited paper.

Oriental Pearl Tower, Shanghai

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d Tz Capabilities Brochure