CUSTOMIZING COLLEAGUE SELF-SERVICE Celeste McCormick and Matt Toth Lewis-Clark State College July 31, 2015 Information Technology Coeur d’Alene, Idaho

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INTRODUCTION  LCSC will present its perspective and invite discussion with other institutions that are using Self-Service.  How are institutions training, developing and organizing their IT departments to support the customization of Student Planning?  What customization efforts are underway and how are they progressing? Coeur d’Alene, Idaho

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CUSTOMIZING COLLEAGUE SELF-SERVICE Celeste McCormick and Matt Toth Lewis-Clark State College July 31, 2015 Information Technology Coeur dAlene, Idaho SESSION RULES OF ETIQUETTE Please turn off you cell phone/pager If you must leave the session early, please do so as discreetly as possible Please avoid side conversation during the session Thank you for your cooperation! Coeur dAlene, Idaho INTRODUCTION LCSC will present its perspective and invite discussion with other institutions that are using Self-Service. How are institutions training, developing and organizing their IT departments to support the customization of Student Planning? What customization efforts are underway and how are they progressing? Coeur dAlene, Idaho SESSION AGENDA 1. Introduction. 2. Who is Doing What? 3. Skills and Technologies Involved. 4. Training Available. 5. Source Control. Coeur dAlene, Idaho INTRODUCTION Who we are. What is Colleague Self-Service. Why we need to be able to customize it. Coeur dAlene, Idaho WHO WE ARE Founded in 1893, Lewis-Clark State is a public undergraduate college with a three-part mission of academic programs, professional-technical programs, and community programs. Coeur dAlene, Idaho WHAT IS COLLEAGUE SELF-SERVICE The Colleague Self-Service product is a web application that retrieves and updates Colleague data. Coeur dAlene, Idaho WHY WE NEED TO BE ABLE TO CUSTOMIZE SELF-SERVICE Not enough information is being displayed. Too much information is being displayed. The wrong information is being displayed. The correct information is being displayed incorrectly. Coeur dAlene, Idaho WHO IS USING COLLEAGUE SELF- SERVICE Which modules are you using? How long has each module been in use? Have there been requests to modify Colleague self-service? Coeur dAlene, Idaho WHO HAS CUSTOMIZED COLLEAGUE SELF-SERVICE? What has been customized? Describe your institutions process on managing changes. Coeur dAlene, Idaho SKILLS AND TECHNOLOGIES INVOLVED Self-Service architecture. Skills needed. Who has these skills in your department? If you dont have already, how do you intend to develop them? Coeur dAlene, Idaho SELF-SERVICE ARCHITECTURE Coeur dAlene, Idaho SELF-SERVICE COMPONENTS AND TECHNOLOGIES Coeur dAlene, Idaho THOUGHTS FROM TODD BOWDEN, ELLUCIAN INSTRUCTOR Coeur dAlene, Idaho WHO KNOWS WHAT? Where do these skills reside in your department? If you dont already have them, how do you intend to develop these skills? Coeur dAlene, Idaho TRAINING & MANUALS AVAILABLE FROM ELLUCIAN Customizing Colleague Self-Service (diagram) Customizing the Colleague Web API Possible: Source Control Coeur dAlene, Idaho USES MVC FLOW Coeur dAlene, Idaho SOURCE CONTROL Ellucians recommendations What are others using, or plan to use? Why? Coeur dAlene, Idaho SESSION SUMMARY Summarize the key points you want your learners to remember Coeur dAlene, Idaho QUESTIONS AND COMMENTS THANK YOU! Celeste McCormick Matt Toth Coeur dAlene, Idaho