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1 | Page Corporate Standardised Email Sign Off Presentation User Guide (iOS and Android Apps) Table of Contents Applicability................................................................................................................................................... 1 iOS App.......................................................................................................................................................... 2 iPhones...................................................................................................................................................... 2 iPad ........................................................................................................................................................... 7 Android App ................................................................................................................................................ 15 Android Mobile Phones .......................................................................................................................... 15 Android Tablets ....................................................................................................................................... 20 Enquiries ..................................................................................................................................................... 29 Applicability The Standardised Email Sign Off Presentation applies to all mobile devices users when sending out emails through an iOS or Android email app, using “@mtr.com.hk” email accounts 1 . The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved in the template, applies to all new, reply and forward emails sent out by users to both internal and external addressees. Due to technical constraints, the Standardised Email Sign Off Presentation format applicable to iOS and Android email apps varies from that applicable to Outlook and Outlook Web Access. It is composed of two parts: o Part I on email account holder information. This part is to be set up by users manually. o Part II on Corporate identity and information. This part is also to be set up manually, except that “e-mail disclaimer” is automatically generated by the system when sending to external addressees, after clicking the “send” button. This User Guide provides a step-by-step guide for the manual setup of both Part I and II. 1 or “@corp.mtrc.com” email accounts; only MTR staff who is a holder of the aforementioned email accounts is required to follow this User Guide.

Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Page 1: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Corporate Standardised Email Sign Off Presentation User Guide (iOS and Android Apps) Table of Contents Applicability................................................................................................................................................... 1

iOS App .......................................................................................................................................................... 2

iPhones ...................................................................................................................................................... 2

iPad ........................................................................................................................................................... 7

Android App ................................................................................................................................................ 15

Android Mobile Phones .......................................................................................................................... 15

Android Tablets ....................................................................................................................................... 20

Enquiries ..................................................................................................................................................... 29

Applicability The Standardised Email Sign Off Presentation applies to all mobile devices users

when sending out emails through an iOS or Android email app , using “@mtr.com.hk”

email accounts1.

The Standardised Email Sign Off Presentation is to be set up manually by users on

each of the mobile devices; and once saved in the template, applies to all new, reply

and forward emails sent out by users to both internal and external addressees.

Due to technical constraints, the Standardised Email Sign Off Presentation format

applicable to iOS and Android email apps varies from that applicable to Outlook and

Outlook Web Access. It is composed of two parts:

o Part I on email account holder information. This part is to be set up by

users manually.

o Part II on Corporate identity and information . This part is also to be set up

manually, except that “e -mail disclaimer” is automatically generated by the

system when sending to external addressees, after cl icking the “send” button.

This User Guide provides a step-by-step guide for the manual setup of both Part I

and II.

1 or “@corp.mtrc.com” email accounts; only MTR staff who is a holder of the aforementioned email accounts is required to follow this User Guide.

Page 2: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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iOS App

The set up on iPhones and iPads are essentially the same. This User Guide will f irst

show the setup on iPhones, then iPads .

iPhones

Open “Settings” > Go to “Mail, Contacts, Calendars”.

1. Open “Settings”

2. Go to “Mail,

Contacts, Calendars”

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Select “Signature” .

Input into the first two l ines your name (as in business card, or as preferred) and

job title (as in business card when applicable).

3. Select “Signature”

Input name & job title here

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(Optional) Insert division or department name in the third line after the job title.

Note: Adding logos/icons or taglines is NOT permitted.

Input Company name “MTR Corporation Limited” or subsidiary company name, as

appropriate.

(Optional) Add division/

department name in the third

line after the job title

Input “MTR Corporation Limited”

or appropriate subsidiary

company name

Page 5: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input your email address after company name.

(Optional) Insert your contact information (e.g. telephone or mobile phone number/

fax number / office address) after your email address, according to the format as

shown in the below example.

(Optional) Insert contact

information after the email

address, according to this format

Input your email address

Page 6: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input MTR’s website address “www.mtr.com.hk” after two empty l ines.

Click “< Mail…” when f inished editing.

Input “www.mtr.com.hk”

after two empty lines

Click “< Mail …”

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iPad

Open “Settings” on iPad.

Go to “Mail, Contacts, Calendars” > Select “Signature”

2. Go to “Mail,

Contacts, Calendars”

3. Select “Signature”

1. Open “Settings”

Page 8: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input into the first two l ines your name (as in business card, or as preferred) and

job title (as in business card when applicable).

Input name & job title here

Page 9: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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(Optional) Insert division or department name in the third line after the job title.

Note: Adding logos/icons or taglines is NOT permitted..

(Optional) Add division/

department name in the third

line after the job title

Page 10: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input Company name “MTR Corporation Limited” or subsidiary company name, as

appropriate.

Input “MTR Corporation

Limited” or appropriate

subsidiary company name

Page 11: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input your email address after company name.

Input your email address

Page 12: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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(Optional) Insert your contact information (e.g. telephone or mobile phone number/

fax number / office address) after your email address, according to the format as

shown in the below example

(Optional) Insert contact

information after the email

address, according to this

format

Page 13: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input MTR’s website address “www.mtr.com.hk” after two empty l ines.

Input “www.mtr.com.hk”

after two empty lines

Page 14: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Click “< Mail, Contacts…” when finished edit ing.

Click “< Mail, Contacts …”

to exit

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Android App

This section covers the set up of the standardised email sign off presentation

through McAfee Secure Container , whch is the only authorised mobile app for email

accounts of @mtr.com.hk on the Android Platform.

The set up via McAfee Secure Container on Android mobile phone s and tablets are

essentially the same. This User Guide wil l first show the setup steps on Android

mobile phones, then tablets.

Android Mobile Phones

Log into your McAfee Secure Container > Click “Menu” > Go to “Settings”

1. Log into “McAfee

Secure Container”

2. Click “Menu”

3. Go to “Settings”

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Go to “Outgoing Email” > Select “Use Signature”

Input into the first two lines your name (as in business card, or as preferred) and job title (as in

business card when applicable).

(Optional) Insert division or department name in the third line after the job title.

4. Go to

“Outgoing Email”

5. Select

“Use Signature”

Input name & job

title here

Page 17: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Note: Adding logos/icons or taglines is NOT permitted.

Input Company name “MTR Corporation Limited” or subsidiary company name, as

appropriate.

Input your email address after company name.

Input “MTR Corporation

Limited” or appropriate

subsidiary company name

(Optional) Add

division/ department

name in the third line

after the job title

Page 18: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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(Optional) Insert your contact information (e.g. telephone or mobile phone number/

fax number / office address) after your email address, according to the format as

shown in the below example.

(Optional) Insert contact

information after the email

address, according to this

format

Input your email address

Page 19: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input MTR’s website address “www.mtr.com.hk ” after two empty lines.

Click “Save” when finished editing.

Click “Save”

Input “www.mtr.com.hk”

after two empty lines

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Android Tablets

Log into your McAfee Secure Container > Click “Menu” > Go to “Settings”

1. Log into “McAfee

Secure Container”

2. Click “Menu”

3. Go to “Settings”

Page 21: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Go to “Outgoing Email” > Select “Use Signature”

4. Go to

“Outgoing Email”

5. Select

“Use Signature”

Page 22: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input into the first two l ines your name (as in business card, or as preferred) and

job title (as in business card when applicable).

Input name & job

title here

Page 23: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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(Optional) Insert division or department name in the third line after the job title.

Note: Adding logos/icons or taglines is NOT permitted.

(Optional) Add

division/ department

name in the third line

after the job title

Page 24: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input Company name “MTR Corporation Limited” or subsidiary company name, as

appropriate.

Input “MTR Corporation

Limited” or appropriate

subsidiary company name

Page 25: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input your email address after company name.

Input your email address

Page 26: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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(Optional) Insert your contact information (e.g. telephone or mobile phone number/

fax number / office address) after your email address, according to the format as

shown in the below example.

(Optional) Insert contact

information after the email

address, according to this

format

Page 27: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Input MTR’s website address “www.mtr.com.hk ” after two empty lines.

Input “www.mtr.com.hk”

after two empty lines

Page 28: Corporate Standardised Email Sign Off … Guide (iOS and...The Standardised Email Sign Off Presentation is to be set up manually by users on each of the mobile devices; and once saved

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Click “Save” when finished editing. If you have other sign offs previously set, please delete.

Click “Save”

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Enquiries

For enquiries on standardised email sign off presentation, please contact Brand Support –

Email Sign Off at (852) 2993 3649 or [email protected].

For technical support on the set -up of the account holder information, please contact IT

Help Desk at (852) 2993 2993.