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Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-1
Chapter 13Strategic Leadership by Executives
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-2
Learning Objectives Understand what organizational processes determine an
organization’s performance. Understand how top executives can influence
organizational processes and improve organizational performance.
Understand the conditions that make strategic leadership especially important.
Understand the conditions that make it more difficult for a chief executive to make changes in an organization.
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-3
Learning Objectives (Cont.) Understand how personal traits and tenure in office are
related to a chief executive’s leadership behavior. Understand the primary types of research used to assess
the importance of strategic leadership and what has been found.
Understand the potential advantages of executive teams and the conditions that increase their effectiveness.
Understand the procedures that can be used to monitor the environment and formulate a good competitive strategy.
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-4
How Leaders Influence Organizational Performance
Adaptation to the Environment Efficiency and Process Reliability Human Resources and Relations
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-5
Innovation and Adaptation Competitor and market analysis programs
(market surveys, focus groups, consumer panels, comparative product testing, benchmarking competitor products and processes)
Innovation programs (intrapreneurship, quality circles, innovation goals)
Knowledge acquisition (consultants, joint ventures, import best practices from outside)
Organizational learning (knowledge management systems, postmortems, joint ventures)
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-6
Innovation and Adaptation (Cont.) Temporary structural forms for implementing
change (steering committee, task forces) Growth and diversification programs (mergers and
acquisitions, franchises, joint ventures) Structural forms (research departments, small
product divisions, product managers, cross-functional product development teams, facilities designed to encourage innovation)
Appraisal, recognition, and reward systems focused on innovation and customer satisfaction
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-7
Efficiency and Process Reliability Performance management and goal setting
programs (e.g., MBO, zero defects) Process and quality improvement programs
(quality circles, TQM, Six Sigma) Cost reduction programs (downsizing,
outsourcing, just-in-time inventory) Structural forms (functional specialization,
formalization, standardization) Appraisal, recognition, and reward systems
focused on efficiency and process reliability
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-8
Human Resources and Relations Quality of worklife programs (flextime, job
sharing, child care, fitness center) Employee benefit programs (health care,
vacations, retirement, sabbaticals) Socialization and team building (orientation
programs, ceremonies and rituals, social events and celebrations)
Employee development programs (training, mentoring, 360 feedback, education subsidies)
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-9
Human Resources and Relations (Cont.) Human resource planning (succession planning,
assessment centers, recruiting programs) Empowerment programs (self-managed teams,
employee ownership, industrial democracy) Recognition and reward programs focused on
loyalty, service, or skill acquisition
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-10
Ways to Influence the Performance Determinants
Leadership Behaviors Programs, Systems, and Structure Competitive Strategy
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-11
Table: Management Systems, Programs, and Structural Forms Used to Influence The Performance Determinants
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-12
Need for Flexible, Adaptive Leadership
Need to focus on multiple performance determinants
Need to find a balance between priorities Enhance multiple priorities at the same time Balance impacted by changes in importance of
the determinants
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-13
Coordinating Leadership Across Levels and Subunits
Fates of different leaders closely intertwined Conflict and resistance impedes performance Performance depends on how well competition
and disagreements are addressed
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-14
Constraints on Executives Internal Constraints
Coalitions in the organization Strong organizational culture
External Constraints Organization’s primary products and services Powerful external stakeholders Perception of the organization’s performance
Constraints and Executive Traits as Joint Determinants
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-15
Conditions Affecting the Need for Strategic Leadership
Periods of Reorientation Periods of Convergence Influence of Top Management
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-16
Strategic Leadership Political Power and Strategic Leadership Executive Tenure and Strategic Leadership Research on the Effects of CEO Leadership
Studies of CEO Succession Case Studies of Strategic Leaders Survey Field Studies on CEO Behavior and Firm
Performance
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-17
Strategic Leadership by Executive Teams
Potential Advantages of Executive Teams Potential to make better strategic decisions Team members can compensate for weaknesses in
the CEO More likely to represent diverse interests Important tasks are less likely to be neglected
Executive Teams and Organizational Effectiveness
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-18
Key Responsibilities for Top Executives
Monitoring the Environment Developing Competitive Strategy
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-19
Monitoring the EnvironmentTable: Questions for External Monitoring
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-20
Guidelines for Formulating Strategy Determine long-term objectives and priorities Assess current strengths and weaknesses Identify core competencies Evaluate the need for a major change in strategy Identify promising strategies Evaluate the likely outcomes of a strategy Involve other executives in selecting a strategy
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-21
Guidelines for External Monitoring Identify relevant information to gather Use multiple sources of relevant information Learn what clients and customers need and want Learn about the products and activities of
competitors Relate environmental information to strategic plans
Copyright © 2010 Pearson Education, Inc. Leadership in Organizations13-22
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
the publisher. Printed in the United States of America.
Copyright © 2010 Pearson Education, Inc.