Copy of KRA List & Responsibility Matrix

KRA RESPONSIBILITY MATRIX

SL.No. BSC Parameter BSC Target KRA Id

** This will be filled once the Stretch Tool has been finalised and communicated for implementation.

Stretch of target **

Note: 1. Each Scorecard (BSC) parameter is to be listed seperately. 2. KRAs for each scorecard (BSC) parameter have to be selected form the KRA masters & populated in the relevant columns against that parameter. 3. The KRAs are to be alloted to Executives by marking in the KRA row under the column alloted to the concerned Executive.

KRA RESPONSIBILITY MATRIX

KRA Target

** This will be filled once the Stretch Tool has been finalised and communicated for implementation.

Description of the relevant KRA taken from KRA master

KAR type O/C

Budget KRA Y /N

Compulsory KRA Y/N

Note: 1. Each Scorecard (BSC) parameter is to be listed seperately. 2. KRAs for each scorecard (BSC) parameter have to be selected form the KRA masters & populated in the relevant columns against that parameter. 3. The KRAs are to be alloted to Executives by marking in the KRA row under the column alloted to the concerned Executive.

KRA RESPONSIBILITY MATRIXKRA Alloted to : Initials / Name of Executive

Ex 1 Ex 2 Ex 3 Ex 4 Ex 5 Ex 6 Ex 7 Ex 8 Ex 9

KRA RESPONSIBILITY MATRIXKRA Alloted to : Initials / Name of Executive

Ex 10 Ex 11 Ex 12

INFORMATION TECHNOLOGY FUNCTION KRA MASTER - 2006-07

KRA ID Function KRA Description

IFX00100 IFX Completion of targeted projects/ applications within specified time O

IFX00101 IFX Identification/ Planning/ Feasibility study & review of targeted projects OIFX00102 IFX System Analysis & Design of targeted projects OIFX00103 IFX Coding & Testing of targeted projects OIFX00104 IFX Master data creation OIFX00200 IFX Completion of targeted projects/ applications within specified time O




IFX00501 IFX Identification/ Planning/ Feasibility study & review of targeted projects OIFX00502 IFX System Analysis & Design of targeted projects OIFX00503 IFX Coding & Testing of targeted projects OIFX00504 IFX Master data creation O

IFX00600 IFX Completion of adhoc requirements for system development and review O

IFX00601 IFX O

IFX00602 IFX OIFX00603 IFX Coding & Testing of adhoc requirements for system development OIFX00604 IFX Master data creation O

IFX00700 IFX Productivity projects undertaken CIFX00701 IFX Identification & review of targeted improvement projects CIFX00702 IFX System Analysis & Design of applications under productivity projects C

KRA Type

Planning/ Feasibility study & review of adhoc requirements for system development

System Analysis & Design of adhoc requirements for system development

IFX00703 IFX Coding & Testing of applications under productivity projects C

IFX00800 IFX Implementation of targeted applications O

IFX00801 IFX Planning and review for implementation of targeted applications OIFX00802 IFX End user training for implementation of targeted applications O

IFX00803 IFX Trial run & go live for implementation of targeted applications O

IFX00900 IFX C

IFX00901 IFX Migration planning & review of conversion projects CIFX00902 IFX Integration analysis & redesign of targeted conversion projects CIFX00903 IFX Coding & Testing of the targeted conversion projects C

IFX01000 IFX CIFX01001 IFX Planning and review for documentation of targeted applications OIFX01002 IFX Issue of User Documentation for targeted applications OIFX01003 IFX System Documentation for targeted applications O

IFX01100 IFX O

IFX01200 IFX Reply/settlement of Internal Audit paras within specified time (4 weeks) O

IFX01300 IFX O

IFX01400 IFX Timely inputs to unit/corporate finance for BUDGET/ FLASH/ MIRs etc. OIFX01500 IFX Review / Audit of implemented IT Systems as per schedule. C

IFX01600 IFX Introduction of new technology within specified time CIFX01601 IFX Planning for new technology projects & Monitoring C

IFX01602 IFX CIFX01603 IFX Execution of Pilot projects related to new technology C

IFX01700 IFX Asset management of computer hardware and software O

IFX01701 IFX O

IFX01800 IFX C

IFX01801 IFX Planning/ Budget approvals and review for augmentation of IT facilities O

IFX01802 IFX C

IFX01803 IFX PO / Works Contract Placement for targeted IT facilities O

IFX01900 IFX OIFX01901 IFX Planning/ Budget approvals and review for IT consumables O

Conversion of legacy applications to current technology within specified time

Percent completion of targeted documentation as per standards

Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)

Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts

Scanning / learning & Identification of projects for introduction of new technology

Creation and maintenance of asset database and generation of downtime reports

Augmentation of IT facilities including hardware/ software/ networking and other infrastructure

Preparation of Specifications & Indent generation for targeted augmentation of IT facilities

Procurement and control of IT Consumables & AMC's of existing IT resources

IFX01902 IFX Preparation of Specifications & Indent generation for IT consumables C

IFX01903 IFX PO / Works Contract Placement for IT consumables O

IFX02000 IFX O

IFX02001 IFX Planning for Contingency and monitoring of IT facilities C

IFX02002 IFX O

IFX02003 IFX Reporting of problems & Generation of logs of downtime of IT facilities OIFX02100 IFX Availability of Application Systems / Databases O

IFX02101 IFX C

IFX02102 IFX O

IFX02103 IFX OIFX02200 IFX Improving response time to cater to user complaints O

IFX02201 IFX O

IFX02202 IFX Recording of complaints and allocation for resolution OIFX02300 IFX Uptime of power-conditioning/ air-conditioning equipment O

IFX02301 IFX O

IFX02302 IFX O

IFX02303 IFX OIFX02400 IFX Increase in Internal Customer satisfaction score OIFX02401 IFX Planning for survey & Corrective actions OIFX02402 IFX Analysis of internal customer survey results OIFX02403 IFX conduction of internal customer survey OIFX02500 IFX Manpower developed in contemporary IT skill set CIFX02501 IFX Identification of requirements related to skill development CIFX02502 IFX Planning of skill development programs CIFX02503 IFX Execution of skill development plan CIFX02600 IFX Programs conducted for user training at different levels OIFX02601 IFX Identification of user training requirements & monitoring OIFX02602 IFX Finalisation of user training program OIFX02603 IFX Execution of user training programs OIFX02604 IFX Support to users through Help desk O

IFX02605 IFX Effectiveness analysis of training programs OIFX02700 IFX Achieving Business excellence thru' TQM at Deptt. level CIFX02701 IFX Preparation of action plan based on Position report O

IFX02702 IFX C

IFX02800 IFX C

Management of IT facilities (Servers/Workstations/ Network equipment )

Improving complaint resolution time through better coordination with maintenance staff for upkeep of IT facilities

Planning for Contingency and monitoring of application systems and databases

Improving complaint resolution time through better coordination with DBA and system developer

Reporting of problems & generation of log related to applications and database

Periodic review of complaints records and monitoring of critical complaints

Periodic review of complaints records and monitoring of critical complaints related to power equipment/ air-conditioning

Allocation and coordination for resolution of complaints related to power/ air-conditioning

Recording and reporting of complaints related to power/ air-conditioning

Implementation of Improvement projects identified in the Position Report as per schedule

Finalisation & issue of IT related policies/ strategic plans & their implementation

IFX02801 IFX CIFX02802 IFX Preparation of action plan for implementation of IT related policies C

IFX02803 IFX C

IFX02900 IFX Issue of targeted policy documents within specified time CIFX02901 IFX Issue of final Policy Documentation CIFX02902 IFX Draft Document Preparation for IT related policies CIFX02903 IFX Study of national / international standards C

IFX03000 IFX C

IFX03001 IFX O

IFX03002 IFX CIFX03003 IFX Study of systems & practices of collaborator/ partner C

IFX03100 IFX Identification of business area for IT related business by targetted date. OIFX03101 IFX Identification of business partner for joint working CIFX03102 IFX Finalisation of MOU / JV with business partner within a specified time OIFX03103 IFX Draft MOU/JV Document Preparation OIFX03200 IFX Business generated from new IT initiatives O

IFX03201 IFX C

IFX03202 IFX OIFX03203 IFX Development of targeted products CIFX03204 IFX Marketing of targeted products O

IFX03300 IFX Finalisation of Functional scorecard by specified date

OIFX03400 IFX Increase effectiveness of Quality Circles in the deptt. CIFX03500 IFX Development of Knowledge management Portal OIFX03600 IFX Contributing case studies etc.for Knowledge Management Portal CIFX03700 IFX Completion of KM Projects as per schedule C

IFX03800 IFX C

IFX03900 IFX C

IFX04000 IFX C

IFX04100 IFX C

IFX04200 IFX C

Formulation of IT related policy guide lines/ plan document & issue policy document within specified time

Implementation of action plan for IT related policies within specified time.

Projects developed/completed with technology/best practices absorbed from collaborators/partners

Develop time bound plan & monitoring of projects related to absorption of technology/ best practices of collaborator/ partner

Project monitoring & issue of documents containing assimilated knowledge of collaborator/ partner within specified time.

Identification of IT products for joint development and assessment of market potential

Issue of technical recommendations and manpower planning for joint projects with business partners within specified time

Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)





IFX04300 IFX C

IFX04400 IFX C

IFX04500 IFX C

IFX04501 IFX C

IFX04502 IFX C

IFX04503 IFX C

IFX04600 IFX CIFX04700 IFX Completion of milestones for availing Advisory/ Consulting services. C

IFX04701 IFX CIFX04702 IFX Queries raised to advisor and their closing within specified time CIFX04703 IFX Organizing workshops/conferences with advisor. O

IFX04704 IFX C

IFX04800 IFX Improvement in Employee Satisfaction Score OIFX04900 IFX Increase in no. of active Quality Circles in the deptt. O


Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card

Completion of milestones for appointment of Advisory/ Consulting services for IT initiatives/ Projects

Finalising the terms of reference and deliverables for Selection and Appointment of advisor / Consultant

Preparation of documents and issue of tenders for appointment of Consultant by specified date

Finalisation of Contract and issue of appointment order for consultant by specified date

Building of systems for Compliance to IT Related Statuatory Regulations.

Study and sharing of Reports on key strategic topics with interested groups.

Raising Reports/Action plans based on Queries/Reports/Conferences with Advisor / consultant within specified time.


Unit of Measurement

%Completion with weightages Y N N H

Y N N H

Time Index Y N N M

Time Index Y N N L

Time Index Y N N L%Completion with weightages Y N N H

Y N N H

Time Index Y N N M

Time Index Y N N L


Y N N H

Time Index Y N N M

Time Index Y N N L


Y N N H

Time Index Y N N M

Time Index Y N N L


Y N N H

Time Index Y N N M

Time Index Y N N L

Time Index Y N N L

%Completion Y N N H

Y N N H

Time IndexY N N L

Time Index Y N N L

Time Index Y N N L

Total Savings Y N N HNumber N N N H

Time Index N N N L

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)

Suggested Weightage for category

A B C

S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X





%Completion= S(%X)/A A=Total number of applications Targeted %X= % completion of project X

Time Index N N N L

%Completion with weightages N N N H

N N N H

Time Index N N N L

Time IndexN N N L


N N N H

Time Index N N N L

Time Index N N N L

N N N M

Time Index N N N M

Time Index N N N M

Time Index N N N L

% Y N Y M

% Y N Y M

Time IndexY N Y M

Time IndexY N Y M

Time Index Y N N M

N N N H

Time Index N N N H

No of projects identified N N N M

Time Index N N N M

N N N M

Average response Time N N N M


Time IndexN N N H

Time IndexN N N M

Time IndexN N N M

% completion with weightages N N N H

Time Index N N N H

S(%X*Wx) %X=%completion of project X Wx= Weightage of Project X

S(%X*Wx) %X=%completion of project X Wx= Weightage of Project X

(A-B)*100/A A=Total number of targeted documents B= Number of documents not issued)

% completion with Weighted average of Targeted applications

S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time WX= Weightage factor in %

Time IndexN N N M

Time IndexN N N M

% Uptime with weightages N N N H

N N N H

Complaint resolution time N N N M

N N N L% Uptime with weightages N N N H

N N N H

Complaint resolution time N N N L

N N N LPercent of complaints resolved with in specified time N N N H

Percent of complaints resolved with in specified time N N N H

N N N LPercentage uptime over targeted base value N N N H

Percent of complaints resolved with in specified time N N N H

Average complaint resolution time N N N L

Average response time N N N LScore N N N HAchievement of targeted score N N N H

Time Index N N N M

Time Index N N N M% Completion of Targeted Training Programs N N N H

No. of days delayed from scheduled date N Y N H


Time Index N N N MNumber of programs conducted. N N N M


No. of days delayed from scheduled date N Y N L

Time Index N N N LAverage response time N N N M

User satisfaction Score N N N LTQM Score Y N Y H

No. of days delayed from scheduled date Y Y Y X

No. of days delayed from scheduled dateY Y Y X

N N N H

S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time WX= Weightage factor in %

Average response time = S RTx / Number of complaints RTx=Response Time

S((A-DT)/A*Wx) A=Total Hrs available/ DT=Down Time/ WX= Weightage factor in %

Average response Time =S RTx / Number of complaints RTx=Response Time

Average response Time =S RTx / Number of complaints RTx=Response Time

% completion with Weighted average of targeted features implemented.

No. of days delayed from scheduled dateN Y N H

Time Index N N N M

Time IndexN N N H

N N N H

Time Index N N N H

Time Index N N N H

Time Index N N N H

N N N L

Time IndexN N N H

Time IndexN N N L

Time Index N N N L

No. of days delayed from scheduled dateN Y N H

Time Index N N N H

Time Index N N N H

Time Index N N N LRevenue earned Y N N H

Number of products developed during specified time Y N N H

Time IndexY N N H

Time Index Y N N HValue of orders received within specified time Y N N H

No. of days delayed from scheduled dateY Y N H

Number of projects submitted by quality circles N N N M

No. of days delayed from scheduled date Y Y Y LNumber N N Y M

Time Index Y N Y X

No. of days delayed from scheduled date

N Y N H


N Y N H


N Y N H


N Y N H


N Y N H

% completion with weighted average of targeted documents

% completion with Weighted average of Targeted projects


N Y N H

Balanced Scorecard Rating (5/4/3/2/1) Y N N H

Time IndexY N N H

No. of days delayed from scheduled dateY Y N L



No. of days delayed from scheduled dateY Y N H

Time Index Y N N H

No. of Reports studied and shared. Y N N H% of Queries closed within specified time. Y N N HNo. of Conferences/Workshops Organized. Y N N L


Y Y N H

Score Y N Y MNumber of new circles Y M


KRA Remarks

H H Completion certificate

H L Completion certificate H M SRS documentM H Completion certificateL H System logH H Completion certificate




H L Completion certificate H M SRS documentM H Completion certificateL H System log


H L Completion certificate

H M SRS documentM H Completion certificateL H System log

H HH L Completion ReportH M SRS document


A B C

Source of Data For Measurement

Completion report / Vetting by finance & user

M H Completion certificate

H H

M LH M Training Record

M H


H L Conversion planH M review by AppraiserM H Test certificate

H M DocumentationH L Manuals issuedM H DocumentationL H Documentation

L L

L L

L L

L LH H Records -

H HH M Milestone dates

M H ReportH H Completion report

H H Complaint log

H H Complaint log

H L Installation certificates

M L Installation certificates

H M Indent dates

H M

H LL L Approval dates

Record / certificate by user



Record maintained by Audit deptt.

Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1



Record maintained by individual/ deptt.

Record maintained by Unit/Corp. Finance deptt.

Completion certificate and review by Appraiser

PO dates/ Works contract date

Stock record and AMC dates

H M Indent dates

H M

H H Review of logs

H L Daily system logs

H H Call sheets

M H Call sheetsH H Reporting system

H L Reporting system

H M Reporting system

M H Reporting systemH H Records

M L Reporting system

L H Reporting systemH H Maintenance of log

L L Records

H M Records

L H RecordsM L Survey resultsM L Survey resultsH L Records H H Records H H Training RecordM L RecordsH L RecordsH H Records M M Training RecordM L RecordsH M RecordsM H Records M H Log

H LX X Quality Deptt.M X Action plan document

X M Project report

H H Audit by interunit team

PO dates/ Works contract date

User feedback after training program

M L Policy documentH L Action plan document

H H Audit by inter unit team.

L X Final policy documentL X Milestone datesL X Milestone datesL X Milestone dates

M M Completion certificates

M L Project plan document

H M Documents issuedM H Plan document

M L Plan documentM L Plan documentM L Signing of MOU / JVM H Draft documentM L EVA calculations

M M Documentation

H H Plan documentH H Product ReleaseM L Actual orders

M LM M Unit QA/QCM HM MM H Project report

H H Project report

H H Project report

H H Project report

H H Project report

H H Project report

Record maintained by Unit Head/Unit P&D

H H Project report

H X

M L Records -

M H Records -

M H Records -

M H Records -

M M Records -M M Records -

M L Records -M M Records -L L Records -

M M Records -

X X Survey ReportX X Unit QA/QC

Rating declared at year end by Corporate / Unit Management

This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100%

CENTRAL DESPATCH CELL FUNCTION KRA MASTER - 2006-07 (previously TFX)


CDC00100 CDC O % Reduction Y

CDC00101 CDC O Number Y

CDC00102 CDC O % Y

CDC00103 CDC O % increase Y

CDC00104 CDC O % Y

CDC00105 CDC Provide wooden tooling O

Time Index

N

CDC00106 CDC O N

CDC00107 CDC OTime Index

N

CDC00108 CDC packing within specified time O % nonconformility N

CDC00200 CDC O % Reduction Y

CDC00201 CDC O Rs in Lakhs Y

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Packaging cost/ shop turnover to be kept within limits

Planning/ indenting & co-ordination for packing materials

% Reduction in the average packing box providing period

Increase in Cost saving through contract for recovery of wood/ GI sheet etc. from used boxes & packing.

Packaging materials cost as % of turnover to be kept within limits

Organise annual packing/ loading / unloading works cantract in time at competitive rates

Index (Refer remarks column)

Timely availability of packing and transport fixtures drawings

Transportation cost/ shop turnover to be kept within limits

Transportation cost to be kept within limits.

CDC00202 CDC O Y

CDC00203 CDC O Y

CDC00204 CDC O % Y

CDC00205 CDC O N

CDC00206 CDC Placement of wagon for loading O N

CDC00207 CDC O Y

CDC00208 CDC O N

CDC00209 CDC O % Y

CDC00210 CDC O Index Y

CDC00300 CDC O Y

CDC00301 CDC O % Y

CDC00302 CDC O

Time Index

Y

CDC00303 CDC O % N

Contract review of ODC & heavy consignment as per DWI


Ensure placement of vehicle of suitable capacity & proper quality


% of vehicles placed within specified time of requisition

Obtaining ODC sanction from railways in time

Index (Refer Remarks column)


Periodic review & implementation of transporter performance rating through computerization


Freight bill receipts/ Frieght confirmation letter( to pay consignments)/ verification and timely forwarding to finance dept for release of payment


% of transportation rate contracts awarded within specified time

Cost savings through competitive transportation contract rates.

Meeting despatch target of the unit


% Reduction in No. of days of dispatchable inventory

Timely dispatch of items for contract closing projects

Maximizing dispatches by railway wagon

CDC00304 CDC O Y

CDC00305 CDC O Time Index Y

CDC00306 CDC O % Y

CDC00307 CDC O Y

CDC00308 CDC O % N

CDC00309 CDC O % Y

CDC00310 CDC O N

CDC00311 CDC O % N

CDC00400 CDC C Number Y

CDC00401 CDC C % Y

CDC00402 CDC C

Time Index

N

CDC00403 CDC C % N

CDC00404 CDC O Rs in Lakhs N

Keeping the loco in running condition


Despatch completion of 100% projects for delivery at site.

% Achievement of delivery vis-à-vis norm for delivery at site

Uptime availability of special wagons


% Reduction in demurrages paid to railways

% Reduction in No. of complaints as per DWI

Maximum receipt of inwards goods by wagon/rail tankers


Document preparation connected with Despatches

No. of technology initiatives undertaken to reduce cost or improve services

Development/ maintenance & use of computerized transporters performance evaluation system.

% Of IT application developed within the specified targeted time

% Of new IT systems developed put to use

Saving accrued through various improvement projects

CDC00405 CDC O N

CDC00406 CDC C Number N

CDC00407 CDC O Number N

CDC00500 CDC C N

CDC00501 CDC C man days N

CDC00600 CDC O Number Y

CDC00601 CDC O % N

CDC00602 CDC O % Y

CDC00603 CDC O % Y

CDC00604 CDC O % Y

CDC00605 CDC O Number N

CDC00606 CDC O No. of days Y

CDC00607 CDC O % Y

CDC00700 CDC O % Y

CDC00701 CDC O % Y

CDC00702 CDC O % N

CDC00703 CDC Reduction in fuel & lub oil cost O Rs in Lakhs N

Development /maintenance of home page for CDC


No. of accepted suggestions implemented

Implementation of 5S in the Deptt.

% improvement in average competency score of employee as identified n MAP

% improvement in man days of training

Training needs plan implemented

Ensure nil show cause notices from jurisdictional excise authorities

Reduction in pending disputed cases by follow up & persuasion including adjudication cases.

100% Availing of CENVAT credit on input & capital goods

% Reduction of debit of duty for sub-contracting jobs-materials outstanding for more then 180 days.

Ensure 100% liquidation of duty debits in physical exports and stock transfer with in prescribed time limits

Timely filing of periodical returns / MIRs

Excise sealing and documentation of export consignments

Finalisation of Provisional Assessments

Ensure smooth running of internal transport function

% Improvement on internal customer satisfaction

% Reduction in break down time of vehicles

CDC00704 CDC O Rs in Lakhs N

CDC00800 CDC O % Y

CDC00900 CDC O % Y

CDC01000 CDC O Y

CDC01100 CDC O Y

CDC01200 CDC O Y

CDC01300 CDC O Score Y

CDC01301 CDC O

Time Index

Y

CDC01400 CDC O N

CDC01500 CDC C TQM Score Y

CDC01501 CDC O Y

CDC01502 CDC C

Time Index

Y

CDC01600 CDC O Y

CDC01700 CDC C Number N

CDC01800 CDC CTime Index

Y

CDC01900 CDC C N

Maintenance cost reduction/ optimisation


Reply/settlement of Internal Audit paras within specified time (4 weeks)

Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts


Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.


Finalisation of Functional scorecard by specified date


Improvement in Employee Satisfaction Score


Increase in no. of active Quality Circles in the deptt.

Number of circles in the deptt.

Achieving Business excellence thru' TQM at Deptt. level

Preparation of action plan based on Position report



Development of Knowledge management Portal


Contributing case studies etc.for Knowledge Management Portal

Completion of KM Projects as per schedule



CDC02000 CDC C N

CDC02100 CDC C N

CDC02200 CDC C N

CDC02300 CDC C N

CDC02400 CDC C N

CDC02500 CDC O % of total N


CDC02502 CDC Settlement of NCRs of OHSAS O % of total N


CDC02600 CDC C Y

CDC02700 CDC O N

CDC02800 CDC O N











Settlement of NCRs of ISO 9001/ OHSAS/ ISO 14000 etc.

Settlement of NCRs of ISO 9001

Settlement of NCRs of ISO 14000


Balanced Scorecard Rating (5/4/3/2/1)

NUMBER OF DAYS FOR SEALING OF EXPORT CONSIGNMENTS

NUMBER OF DAYS

NUMBER OF DAYS DELAY IN CONSIGNMENTS DUE TO EXCISE ISSUES

NUMBER OF DAYS


N N H X X

N N X X M Departmental Records

N N X X M

N N X M X Departmental Records

N N X H X Departmental Records

N N X X M

N N X H X Departmental records



N N H X X Departmental Records

N N X H X

Special KRA (Y/N)

Universal KRA

(Y/N)


A B C


Departmental Revenue Expense record available on-line

Packing Demand Record

Monthly Production Programme

computed on last year record

N N X M X Despatch Programme

N N X X H Vehicle Demand


N N X X L

N N X X M Demand Register

N N X H X Review Records

N N X X M Freight Bill Register

N N H H H Departmental Plan

N N X H X Contracts Record

N N H H H Unit despatch target

N N H H H

N N X M X Annual Plan Record

N N X M X

ODC Sanction request record

Warehouse Inventory Register

Departmental Action Plan

N N X X H Failure Reports Record

N N M X X Annual Plan Record

N N H M H

N N X X M

N N X M X Departmental Data

N N X H X Complaint Register

N N H H M Departmental Plan

N N X X M Departmental records

N N M X X PIP/QIP Action plans

N N X H X Departmental Plan

N N H M H Departmental Plan


N N X X M Productivity Figures

Contract clauses and Freight Bill Register

WEX Maintenance Schedule

N N H H M Departmental Plan



N N H X X Departmental Plan

N N X M X Departmental Plan

N N H X X Departmental Records

N N H M H Departmental Records







N N M X X Departmental Records

N N X H X Survey Report

N N X X M


WEX Maintenance Records


N Y M L L

N Y M L L

Y Y M L L

Y Y M L L

Y Y H M L

N Y M X X Survey Report

N Y X M M Project report

N Y M X X Unit QA/QC

N Y H X X Quality Deptt.

Y Y X M X Action plan document

N Y X X M Project report

Y Y L M H

N Y M M M

N Y X M H Project report

Y N H H H Project report











N N M X X Departmental Records




N N H H X

N N H H H ARE-1/ INVOICE

N N H H H INVOICE/OBD



KRA Remarks

X=Packing Cost /Shop turn-over; Reduction in % = {(X2-X1)*100}/X1; X1 = last year ratio; X2 = current year ratioNo of emergency PIs acceptable in a year L5 L4 L3 L2 L1 0 2 3 6 12X2 - X1 X 100

X X2 average

box providing period fo current year x1=

average box provding period of last year

{(X2 - X1) * 100}/X1 X1- last year saving X2- current year saving

{(X2 - X1) * 100}/X1 X1- last year cost per Crore values of dispatches X2- current year cost per Crore values of dispatches

Ia = (Nos) Provided /Demanded Ib = (No. of days); Required/Provided L5 L4 L3 L2 L1 1.0 0.9 0. 8 0.7 0.6

Actual / Planned L5 L4 L3 L2 L1 1.04 1.05 1.06 1.07 1.08

L5 L4 L3 L2 L1 0 0.8 0.6 0.4 0.2

% of packing delayed beyond departmental specified norm L5 L4 L3 L4 L1 10 8 7 6 5X= Freight payment /Shop turn-over Reduction in % = {(X2-X1)*100} / X1 X1 = last year ratio; X2 = current year ratioTransportation cost per Rs Crore value of dispatch. Best of last year ratio and budgetted ratio to be taken as L3.

No. Reviewed /No.Planned L5 L4 L3 L2 L1 1.0 0.98 0.97 0.96 0.95 Supplies made / Supplies committed L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 {[( VD-VP)*100]/ VD}/12 VD= vehicles demanded VP= vehicles placed Monthly percentage No Obtained/ No Applied L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 No. placed/No. planned L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6Index= No of reviewed / No of planned L5 L4 L3 L2 L1 1.0 0.99 0.98 0.97 0.96

Index = (Total bills processed with intime/ Total no of bills received) L5 L4 L3 L2 L1 1.0 0.99 0.98 0.97 0.96

L5 L4 L3 L2 L1 1.04 1.05 1.06 1.07 1.08

Despatch Value / Cleared despatch value L5 0.98 L4 0.96 L3 0.94 L2 0.92 L1 0.90 ? monthly index ÷ 12 To start with this should be monthly (12) to be improved to weekly (52).

Ia x Ib where Ia = No. of projects completed/No. of projects planned. And Ib = No. of days of delay/No. of total delays. {(X2-X1)*100 }/ X1 X1= MT dispatched last year X2= MT dispatched in current year. (Based on economic consideration)

No of days available/ No of days planned L5 L4 L3 L2 L1 1.0 0.98 0.97 0.96 0.95 (Considering maintenance schedule)L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6

Index = {( X1 - X2) * 100} / X1 where X1- Total No. of LR/RR & X2-Total No. of LR/RR payment with penalty/demurrage L5 100 L4 98 L3 96 L2 94 L1 92No. of periodic overhaul completed / No. of periodic overhaul planned L5 L4 L3 L2 L1 1.0 0.8 0.7 0.6 0.5{(X2-X1)* 100} / X1 X1= last year payment. X2= current year payment. Index = {(X2 - X1)*100} / X1 L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6Index = MT Achieved / MT Planned L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6

No. of documents prepared against GRs in a day

Number; Minimum target 0.5 per executives{( X2 - X1 )* 100} / X1 X1 =No. of evaluation planned X2 - No. of evaluation done Application developed / Application development planned L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6(No of put to use / Total no of development) * 100 L5 L4 L3 L2 L1 100 90 80 70 60 In Rs Lakhs; At least 1 improvement projects per executive. Timely completion in No. of months delay L5 L4 L3 L2 L1 0 1 2 3 4

Number

Nos. completed

No. of defaults

Vehicles provided/vehicles demanded

Rs. Lakhs saved

Index = No of times updated / No of time planned L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6 Generally every month to be updated.

X2 - X1 X 100

X 2

L5 L4 L3 L2 L1 0 1 2 3 4

(No availed / Total No ) * 100 L5 L4 L3 L2 L1 100 99 98 97 96

(No of cases liquidated / Total no of cases) * 100 L5 L4 L3 L2 L1 100 99 98 97 96

L5 L4 L3 L2 L1 1 2 3 4 5

L5 L4 L3 L2 L1 100 90 80 70 60

{( X2 - X1) * 100}/ X1 X1 = last year % X2 - current year % (model survey format is appended){(X2 - X1 ) * 100 } / X1 X1 - Last years figure; X2 - Current Year Figure L5 L4 L3 L2 L1 2.0 1.5 1.0 0.5 0

Rs. Lakhs saved



Questionnaire developed by CQA to be adopted .

No. of NCRs settled/Total NCRsX100





f

GENERAL MANAGEMENT FUNCTION KRA MASTER - 2006-07 KRA ID Function KRA Description Unit of Measurement

GMX00100 GMX C

GMX00200 GMX O

GMX00300 GMX C

GMX00400 GMX O

GMX00500 GMX O

GMX00501 GMX C

GMX00600 GMX Effective Office Management O Appraisers feed backGMX00601 GMX Maintaining Office records O Appraisers feed backGMX00602 GMX Administrative support O Appraisers feed backGMX00603 GMX C Appraisers feed back

GMX00604 GMX O Appraisers feed back

GMX00700 GMX C No. of reports

GMX00800 GMX O Time Index

GMX00900 GMX O Appraisers feed back

GMX01000 GMX C Appraisers feed back

GMX01100 GMX O

GMX01101 GMX O

GMX01102 GMX Timely consolidation of Unit budget O

GMX01103 GMX Final presentation in MCM O


KRA TYPE

Achieving the parameters as laid down in Balance Score Card


Improvement in Internal Customer satisfaction score

ICPS (Internal Customer Perception Survey) Score

To carry out special assignments within specified time


Number of new initiatives conceptualised/ implemented within specified time


Improving response to customers & top management queries

ICPS (Internal Customer Perception Survey) Score

Develop system within specified time to ensure quick response to queries


Planning and execution of special assignments

Maximising usage of office automation

Scanning & dissemination of information related to business environment including reporting to top management

Co-ordination with various agencies to ensure on time availability of materials & inputs required

Provide support to top management on policy matters on new initiatives

Implementation of Computerised mail management system

Timely compilation of revenue budget for approval by Board


Timely identification of issues for Directors/Budget discussions




Timely submission of physical/ financial turnover reports


GMX01400 GMX O

GMX01401 GMX O

GMX01402 GMX O

GMX01500 GMX O

GMX01600 GMX C Time Index

GMX01601 GMX C

GMX01602 GMX Evaluation of each visit O As per formatGMX01700 GMX O

GMX01701 GMX Finalisation of schedule O

GMX01702 GMX O

GMX01703 GMX Assessment of year end turnover C %age Variance over LEGMX01800 GMX O Time Index

GMX01900 GMX C

GMX02000 GMX O

GMX02100 GMX O

GMX02101 GMX O


Timely submission of Agenda papers for MCM

Finalisation of Balanced Score Card (BSC) within specified time.


Follow-up for timely receipt of calculations on BSC from units


Evaluation and submission of final calculation to top management for approval in JCM


Timely compilation and analysis before submission of flash results to Board


Physical assessment/ through visits/ of status of manufacturing for identifying constraints/ critical issues for achieving year end budget

Designing a system within specified time for assessing visit effectiveness


Timely organising half yearly review of operation for assessment of year end turnover



Submission of agenda paper with issues and issue of minutes


Timely submission of reports to Board/ Govt.

Designing and implementation of a system for hosting MC/MIR information through web


FORMULATION OF ANNUAL PLAN FOR SUBMISSION TO GOVT. FOR THEIR APPROVAL WITHIN SPECIFIED SCHEDULE


TIMELY COMPLETION OF ANNUAL PLAN


EVOLVE CORPORATE GUIDE-LINES BY SCHEDULED DATE SPECIFYING THRUST AREAS FOR INVESTMENT


SUBMISSION OF ANNUAL PLAN BY UNITS/ ORGANISE CAPITAL BUDGET DISCUSSIONS WITH CORPORATE TEAM / PRESENTATION TO DIRECTORS AS PER PLAN.

GMX02103 GMX O

GMX02104 GMX O

GMX02105 GMX O









GMX02400 GMX O


TIMELY COLLECTION OF DATA & RECOMMENDATION OF VARIOUS CORP. AGENCIES


ANNUAL PLAN CONSOLIDATION & SUBMISSION. APPROVAL OF CMD / BOARD WITHIN SPECIFIED TIME


COMMUNICATION TO UNITS WITHIN SPECIFIED TIME


APPRAISAL & APPROVAL OF CAPITAL INVESTMENT PROPOSALS >5 CRORES/ IDENTIFIED IN ANNUAL PLAN

INITIATION OF INTERACTION WITH UNITS IN FREEZING FACILITIES/ BROAD SPECIFICATIONS & FINALISING PROPOSALS (>5 CRORES)

APPRAISAL & OBSERVATIONS ON DRAFT PROPOSALS (>5 CRORES)

RECEIPT OF FINAL PROPOSALS (>5 CRORES) AS PER CAPITAL BUDGET MANUAL AND PROCESSING FOR APPROVAL BY CMD / BOARD

COORDINATE FOR TIMELY COMPLETION OF APPROVED CAPITAL SCHEMES / ITEMS

APPRAISAL & APPROVAL CAPITAL INVESTMENT PROPOSALS <5 CRORES/ IDENTIFIED IN ANNUAL PLAN

APPRAISAL & OBSERVATIONS ON DRAFT PROPOSALS (<5 CRORES)

RECEIPT OF FINAL PROPOSALS (<5 CRORES) AS PER CAPITAL BUDGET MANUAL AND PROCESSING FOR APPROVAL BY CMD & COMMUNICATION TO UNITS

TIMELY FINALISATION OF FACILITIES FOR FORMULATION & APPROVAL OF RECONDITIONING & RETROFITTING BUDGET OF UNITS


FOLLOW-UP FOR TIMELY COMPLETION OF AGREED MILESTONES FOR MOU SCHEMES










GMX03203 GMX O

GMX03300 GMX O





GMX03500 GMX C

Monitoring physical / financial progress of implementation of Capital Schemes & status reporting to MCM/ Board/ Govt.

Timely compilation & analysis of Annual Flash & actual results on Capital Investment before submitting to Management / Board

Technology Scanning & dissemination. Organise / preparation of presentations.

To carry out special assignments within specified time-3rd repeat

To carry out special assignments within specified time-4th repeat

ON RECONDITIONING OF P&M; TIMELY RECEIPT OF MIR / CONSOLIDATION. PROGRESS / STATUS REPORTING TO MCM

OPTIMUM UTILISATION OF CRITICAL MACHINE TOOLS

TIMELY RECEIPT OF MIR/ CONSOLIDATION/ DOWNTIME ANALYSIS & REPORTING TO MCM

IDENTIFY MACHINES HAVING UTILISATION <50%/ REPORTING IN MCM FOR DISCUSSIONS ON INTER UNIT LOAD SHARING

UPDATION OF DIRECTORY OF CNC MACHINES IN BHEL WITHIN SPECIFIED TIME


TIMELY APPROVAL FOR DISPOSAL OF SURPLUS ITEMS OF P&M AFTER EXPLORING THEIR ALTERNATE USE IN BHEL / PSUs


IMPLEMENTATION OF OEE ON CRITICAL MACHINES

CREATING AWARENES IN UNITS THRU' WORKSHOPS

IDENTIFICATION OF MACHINES & EVOLVING METHODOLOGY FOR IMPLEMENTATION

ENSURE IMPLEMENTATION BY UNITS

ORGANISE INTER UNIT MEET ON MANUFACTURING TECHNOLOGY FOR EXPERIENCE SHARING BY SPECIFIED DATE


GMX03600 GMX O %

GMX03700 GMX O %



GMX04000 GMX O

GMX04100 GMX O Score


GMX04200 GMX O Number of new circles

GMX04300 GMX C TQM Score

GMX04301 GMX O


GMX04400 GMX C

GMX04500 GMX C Number


GMX04700 GMX C

GMX04800 GMX C






















GMX04900 GMX C

GMX05000 GMX C

GMX05100 GMX C

GMX05200 GMX C




GMX05303 GMX O

GMX05400 GMX C

GMX05500 GMX C

GMX05600 GMX O

GMX05700 GMX O









Review and Finalisation of Unit/ functional Balanced scorecards

Finalisation of Unit level Balanced scorecards in consultation with the Corporate functions and Business sectors by a specified date

Finalisation of Balanced scorecards of Corporate functions/ Unit NC's/Functions/ departments in line with Strategy map by a specified date

Finalisation of Calculation of Stretch in the Unit/ NC/ functional/ departmental Scorecards by specified date.


Development and implementation of R&D Management System


Development of system for interaction with academic and research institutions


Timely evaluation of excel award proposals.


Formulation and finalisation of MOU Criterion related to engineering and R&D



GMX05900 GMX O

GMX06000 GMX C

GMX06100 GMX C

GMX06200 GMX O

GMX06300 GMX O

GMX06400 GMX O

GMX06401 GMX O Appraiser feedback

GMX06500 GMX C

GMX06600 GMX O %satisfaction of Appraiser



GMX06800 GMX O % satisfaction of appraiser

GMX06900 GMX O % satisfaction of appraiser

Appraisal and approval of R&D projects(> Rs10 lakhs) identified in various Product Committees.

Creation of database of BHEL executives visiting abroad for attending Conference/Paper Presentation/Training/Pre-despatch Inspection etc.


Dev. of PC based system by specified date for on-line scheduling of appointments, meetings, tours, tasks using Microsoft Outlook


Completion of KM roadmap for manufacturing areas by specified date


Improvement in functioning of product and technical committees.

%variance from calendar date planned at year beginning.

Approval of PIRs within specified time.

% of approvals obtained within specified time.

Ensuring timely disposal of legal issues, vigilance & disciplinary matters requiring CMD approval

% of cases disposed off within specified time

Analyze, discuss & prepare recommendations on legal issues

To design and implement a system to capture and retrieve information related to environmental changes impacting BHEL for quick reference by top management.


Preparing the background material and inputs for meetings and presentations with customers and VIPs.

Arranging and verification of data/ status/ drafts/ technical info etc. from concerned departments

Providing technical assistance to top management on Commercial and Technical matters.

Providing inputs to CMD / Directors for discussions in fora like FICCI, CII, ASSOCHAM & various Committees to present BHEL view point.

Analysis of Operations monitoring reports of various units and suggest corrective measures for timely intervention of the top management.


GMX07000 GMX C %redressal

GMX07001 GMX O %resolution


GMX07003 GMX Put up exception report to CMD O %resolutionGMX07100 GMX O Time Index

Analysis of DO letters, apprise exceptions

Designing a system for tracking and redressal of customer/ other complaints received at the level of CMD / Director (as applicable).

Implementation and use of the system for quick disposal of complaints.

Periodic review and follow up and putting up exception reports to meet the commitments made at CMD / Director level.

Periodic review of small units by Review Committee of Small Units (RCSU)

GENERAL MANAGEMENT FUNCTION KRA MASTER - 2006-07

Y N N H X X

N N N H X X Internal Customers

Y Y N H X X

Y Y N H X X Record

Y N N H H H Internal Customers

N Y N H H H Measured Data

N N N H H H Assesment DataN N N M M M Assesment DataN N N M M M Assesment DataN N N M M M Assesment Data

N N N M M M Assesment Data

N N N H H H Report generated

Y N N M M M Milestone Dates

N N N H M L Assesment Data

N N N H H H Assesment Data

Y Y N H H X Report

Y Y N H H X Report

N Y N H H X Report

N Y N H H X Report

N N N M M X Report

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)


A B C

Source of Data for Measurement


N N N H H X Report

Y Y N H H X Report

N Y N H H X Report

N Y N H H X Report

Y Y N H H X Report

Y N N H H X Milestone

Y Y N H H X Milestone

N N N H H X VisitY Y N H H X

N Y N H H X

N Y N H H X Milestone

Y N N H H X LEN N N H H X Report

Y Y N H H X Milestone

N Y N M H X Milestone Dates

Y Y N H H X Milestone Dates

N Y N H H X Milestone Dates

Y N N X H X Milestone Dates

N Y N X H X Milestone Dates


N Y N M H X

Y N N H H X Milestone Dates

N N N M H X Milestone Dates

N N N L H X Milestone Dates

Y N N H H X As per Milestone

N N N L M X Milestone Dates

N N N H H X Milestone Dates

N N N L H X Milestone Dates

Y N N H H X Milestone Dates

N Y N H H X Milestone Dates

Y N N H H X

Within 1 week of approval

AS PER MOU SCHEDULE






N N N M H X

N N N H H X

N N N M H X

Y N N M H X

Y Y N M H X ANNUAL

N Y N H H X

Y N N H H X 20% M/Cs.





1 WEEK PRIOR TO MCM

1 WEEK PRIOR TO MCM

1 WEEK PRIOR TO MCM

1 WEEK PRIOR TO MCM

ANNUAL (as per Corp. Proce-dure)

Y N Y M L L

Y N Y M L L

Y N Y M L L

Y N Y M L L

Y Y Y H M L

Y N Y M X X Survey Report

Y N Y X M M Project report

N N Y M X X Unit QA/QC

Y N Y H X X Quality Deptt.

Y Y Y X M X Action plan document

Y N Y X X M Project report

Y Y Y L M H

N N Y M M M

Y N Y X M H Project report

N Y N H H H Project report











Y N N H M M Records

Y N N H M L Records

Y N N H M L Records

Y Y N H M L Records

Y Y N H H H Departmental records

Y Y N M M M Departmental records

N Y N M M M As per BHEL Plan

N Y N M L L CEPD records

Y N N H M L

N Y N M M L Departmental record.

N Y N L L L Department record.

N Y N M L L

N N N M M L

N N N M M L

N N N M M M Assessment data

N N N L L L Assessment data

N Y N M L L records

N N N M M L Appraisers feedback

N N N M M L Appraisers feedback

N N N H M L Appraisers feedback

N N N M M M Appraisers feedback

N N N H M L Appraiser feedback

CEPD records/identified milestones for approval process

Roadmap report of mfg units.

Records of meetings held.

Records of approval date.

N N N M M L Milestone dates

N N N H M M Records

N N N H M L Milestone dates

N N N H M L Milestone dates

N N N M M L records.N N N H H H Generations of Minutes

of Meeting.

GENERAL MANAGEMENT FUNCTION KRA MASTER - 2006-07 KRA Remarks





nil

nil

nil

nil

-

Uniform company wide guidelines will be developed which will simplify taking up joint R&D projects with academic and research institutions

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-Units to be reviewed by CMD by exception.



Uniform company wide guidelines will be developed which will simplify taking up joint R&D projects with academic and research institutions

MEDICAL FUNCTION KRA MASTER - 2006-07

KRA ID Function ID KRA Description

MEDICAL

HSX00100 HSX C % Y

HSX00200 HSX O Y

HSX00300 HSX O Y

HSX00400 HSX Implementation of OHS activities. O

HSX00500 HSX O

KRA Type

Unit of measurement

Critical KRA (Y/N)

Percentage Improvement in Quality and accuracy of diagnosis/ treatment

Customer Satisfaction Survey(Regular & Retired and NE Patients)

Customer satisfaction score

Reduction in cost of treatment without compromising Quality. A) In house treatment B) Referral treatment CONTAINMENT in cost of treatment without compromising quality A)In house treatment B)Referral treatment.

Percentage reduction as compared to last year OR %escalation as compared to last year

No of OHS activities implemented

Implementation of Family welfare and immunization programs

Numbers of Programes OR Number of beneficiaries

HSX00600 HSX Reduction in inventory O Y

HSX00700 HSX O

HSX00800 HSX O Y

HSX00900 HSX C

HSX01000 HSX C

HSX01100 HSX C

HSX01200 HSX C

HSX01300 HSX No. of Academic activities C

ADMINISTRATIVE

HSX01400 HSX O

No of days of inventory

Increase in no of community health programs

Programme Hours (numbers of programs X number of Hrs)

Increase in Revenue generation from NE/ERNE patients

% increase over previous year

Increase in no of Preventive Health Programs & awareness programs/work shops/camps


Adaptation of new health care practices

Numbers of new programs introduced.

Increase in No. of Education Programs conducted for paramedical staff


Increase in no of Quality circles/OHSAS/ISO/5S implementation


No. of talks, papers presented/published no. of CME hrs. attended

Conducting annual Medical Audit as per Corporate guidelines & submission of report to CMS/CO by 28th February of the financial year .


HSX01500 HSX C

HSX01600 HSX C

HSX01700 HSX C Saving in Rs.

HSX01800 HSX Vision for joint ventures C

HSX01900 HSX C

HSX02000 HSX O

HSX02100 HSX O

HSX02200 HSX O Time Index

HSX02300 HSX O

HSX02400 HSX O

HSX02500 HSX C TQM Score

HSX02600 HSX C

HSX02700 HSX C Number

HSX02800 HSX C Time Index

Computerisation of basic health data of all employees in the unit by specified date.

% completion by specified date

Increase in no. of new/ special procedures/ surgeries conducted over previous year.

Number conducted

Introduction of cost effective new techniques in medical purchases

No. of joint ventures.

Implementation of new programes of Hospital Management System in Medical department

No. of new activities

Reply to Govt. Audit queries, Inspection report paras, Action Taken Reports etc. furnished within specified time (2 weeks)

% responses sent within specified time


% responses sent within specified time





Number of new circles






HSX02900 HSX C

HSX03000 HSX C

HSX03100 HSX C

HSX03200 HSX C

HSX03300 HSX C

HSX03400 HSX C

PARA-MEDICAL

HSX03500 HSX O

HSX03600 HSX O

HSX03700 HSX C

HSX03800 HSX O Saving in Rs.

HSX03900 HSX Maintenance of inventory record. O













Providing and supervising qualitative patient care in the concerned area.

Customer Satisfaction Score

Preparation of Reports/Data as per plan.

No. of Reports generated

Health care best practices implemented as per plan.

No. of innovative programmes

Reduction in cost of patient care without compromising quality.

Value of stock inventory

HSX04000 HSX O

HSX04100 HSX Safe disposal of bio-medical waste O Satisfaction score

HSX04200 HSX O

HSX04300 HSX C

HSX04400 HSX C

HSX04500 HSX C Number

HSX04600 HSX C

HSX04700 HSX O

HSX04800 HSX C

HSX04900 HSX C

HSX05000 HSX C

HSX05100 HSX O Time Index Y

HSX05200 HSX O Time Index Y

HSX05300 HSX O Y

HSX05400 HSX C Time Index Y

HSX05500 HSX C Y

Preventive community health programmes

No. of Programmes

Timely indent and distribution of material

No. of emergency indents made

Quality improvement initiative as per plan

Number of initiatives

Reduction in waiting time for investigative procedures

% reduction in time

No. of educational programmes for subordinates

No. of quality systems incorporated QC/5S/TQM / OHSAS

No. of programmes

Upkeep & maintenance of equipments

No. of days of break down

Quality & accuracy of patient care Nurses/Technicians / Physiotherapists

Satisfaction score in %

Quality & upkeep of Hospital/Dispensaries

Satisfaction score in %

Participation in implementation of Computerisation

No. of Programmes









MEDICAL

H H H

H H H

H H M

X X M

L M H Title of the programs

Special KRA (Y/N)

Universal KRAs (Y/N)


A B C


Verfication of 20 random records 50% OP& 50% IP by MS/Reviewer. Keeping in mind clinical documentation, relevant investigations & provisional diagnosis with final treatment, response to the treatment. Remarks Clinical Examination of patients. Documentation of Clinical notes, investigation. Diagnosis Provision/Final. Relevance of Treatment. Format to be formed Remarks To set base line Cleanliness 5 -S, disposal of biomedical waste. Records Remarks 1. Judicious referrals 2. Judicious prescription. 3. Reduction in frequency of follow up visits. 4. Title of the programsRemarks Organisation participation & maintenance Health Data

H H H

H M M

H H H

M H H

M H H

L M H Title of the programs

H H M Title of the programs

L M H Title of the Papers/talks/CME

ADMINISTRATIVE

Y H H M

Records Remarks 1. Reduction local purchase 2. Judicious use of Drugs & investigation 3. Minimal Title of the programs Remarks 1. E-mail Communications, publicity.

Records Remarks publicity of hospital profile Competitive tariffs Empanelments of non BHEL Title of the programs remarks Awareness programs at work place Public lectures

Title of the programs Remarks Minimal Invasive surgery

Audit to be conducted as per guidelines issued by CMS/CO. Audot report duly signed by Unit Medical Head & sent to CMS/CO.

L M H

H M L Details of the procedure

H H L

H M L

H M L

Y M L L

Y M L L

Y M L L

Y Y H M L

Y M X X Unit QA/QC

Y H X X Quality Deptt.

Y Y L M H

Y M M M Case Document

Y X M H Project report

Records Remarks auto indenting ecom/reverse action, central purchasing. QUE (Quality Uniformity Economy)

Diagnostic centres &hospital entered for joint ventures

Number of new data generated through Hospital Management System





Y Y H H H Project report






PARA-MEDICAL

N X X H

N X X M

N X X L

N X X H

N X X H

Source is data of satisfactory score parameter outlined in the format.

Periodical evaluation of sectional performance

Title of the adopted best practice

Judicious use of consumables and energy.

Periodic verification of inventory records.

N X X L Title of the programmes

N X X L Format of satisfactory score

N X X H

N X X L Tile of the innovation

N X X L

N X X L Titles

N X X L Titles

N X X M

N X X L 360º Appraisal

N X X L As per satisfactory format

N X X L

Y M L L

Y X M M Project report


Y X X M Project report

N N H H X

Verification by Appraiser for availability of items.

As per satisfactory format and 360 Appraisal.

Timely initiative measures taken for rectification

Title of programmes and implementation




KRA Remarks

MEDICAL

ADMINISTRATIVE

PARA-MEDICAL


MARKETING FUNCTION KRA MASTER - 2006-07

KRA ID Function KRA Description Unit of Measurement

MKX00100 MKX Order Booking as per Budget % Score = Actuals/TargetMKX00101 MKX

MKX00102 MKX

MKX00103 MKX % Score = Actuals/Target

MKX00104 MKX

MKX00105 MKX

MKX00200 MKX

MKX00300 MKX Orders booked through negotiated route

MKX00301 MKX

MKX00302 MKX

Timely obtaining & preparation of three tier estimates: *

Delay in Days vs Norm (NORM FOR OBTAINING ESTIMATES IN NO. OF DAYS PRIOR TO DUE DATE - PRODUCTS = 3 DAYS; PROJECTS = 7 DAYS) Total Score = SIGMA of (Scores)/ No. of Bids

Preparation & furnishing clarifications to Customers on the proposal as per Time Specified by Customer

% of Total Clarifications Submitted in Time; Total Score = SIGMA of (Scores)/ No. of Bids

Secure business for RLA / R & M / Consultancy /other services

Timely preparation/ submission of Techno-Commercial proposals *

Avg delay in days from scheduled dates; Measurement Criteria : L5 L4 L3 L2 L1 delay days 0 1 2 3 4

Timely finalization of strategic vendors/service providers* Specified Time = 7 days before Submission date

% X1/X2 x 100 X1 = Total time taken; X2 = Specified Time

Price Recommendation Accuracy - Projects where price recommended by marketing Dept is within range {90% of L2 (for Bids won} / 110% of L1 (for Bids lost)}

As a % of qualified evaluated bids Product / Projectwise accuracy range as per Dept Plan

% Score = (Orders Booked thru Negotiation / Target)

Submission of Technical Parameters/ scope & commercial terms of offer as per Time Specified by Customer*

% X1/X2 x 100 X1 = No of offers submitted on time. X2 = Total No of Offers; Total Score = SIGMA of (Scores)/ No. of Offers

Preparation & furnishing clarifications to Customers on the proposal within Customer Specified Time*

% X1/X2 x 100 X1 = No of Clarifications submitted on time. X2 = Total No of Clarifications; Total Score = SIGMA of (Scores)/ No. of Offers

MKX00400 MKX

MKX00401 MKX

MKX00500 MKX

MKX00600 MKX

MKX00700 MKX

MKX00800 MKX

MKX00900 MKX

MKX01000 MKX Bringing the lost customer back in BHEL fold

MKX01100 MKX

Finalising / Signing of P.O / Contract document within specified time {Specified time = Within 30% of delivery /Contract Period}

%Score= X1/X2 x 100 X1 = Total time taken from LOA date. X2 = Specified Time; Total Score = SIGMA of (Scores)/ No. of Contracts

Preparation of Draft Contract / P.O within 75% of Specified Time *{Specified time = Within 30% of delivery /Contract Period}

% Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time; Total Score = SIGMA of (Scores)/ No. of Contracts

Placement of Internal Order within 1 week of receipt of P.O / LOA/ LOI

% Score = X1/X2 x 100 X1 = Total days taken; X2 = 7 Days; Total score = Sigma of score / No of orders

Conversion of anticipated orders to firm orders as per schedule to achieve T.O budget of Unit/Regions

% Score = X1/X2 x 100 X1 = Value of Anticipated Orders converted on time; X2 = Target

Good Contracting -(No. of contracts signed with 90% payment realisation on Supply & balance 10% on completion of warrantee period and/or a LD cap on delivery @ 10% of the Contract Price)

%Score = Actuals/Target Measurement Criteria : L5 L4 L3 L2 L1 Criteria = 50% 45% 40% 30% 20% Criteria definition : 50% of all contracts signed in a year by a particular section/group with such payment terms and/or LD cap will constitute the Target

Increase in Success Rate (Success Rate=Orders Won/ Bids Submitted) *

% Measurement Criteria = 100x{(X1-X2)/X2} where X1=Current Year Success Rate X2=Average Success Rate of Last 5 Years

Increase in Bids Attempted to Total Potential (Vis-à-vis Bids Attempted/ Total Potential Last Year)

% Measurement Criteria = 100x{(X1-X2)/X2} where X1=Current Year Bids Attempted/ Total Bids Potential X2=Last Year Bids Attempted / Total Bids Potential

% X1/X2 x 100 X1 = Actual; X2 = Target

Additional business secured through strategic tie-ups

As a percent of total orders received

MKX01101 MKX


MKX01300 MKX Entry in New Market/New Customers % Score = Actuals/TargetMKX01400 MKX



MKX01700 MKX Promotional activities completed % Score = Actuals/TargetMKX01800 MKX % Score = Actuals/Target

MKX01900 MKX Reduction in delivery of Overdue Spares



MKX02100 MKX

MKX02200 MKX

MKX02300 MKX Analysis of tender enquiries not participated.


MKX02500 MKX


Timely Negotiation/ Finalization of agreement with strategic partners * Specified Time = 15 days before Submission date

% X1/X2 x 100 X1 = Total time taken; X2 = Specified Time

Order booking from new products/technology/services against target

Increase in success rate of Pre-Qualification bids over previous year

% Score = X1/X2 x 100 X1 = No of prequalifications secured; X2 = Total No. of Pre Q secured in previous year

Creating Market Report -by specific date (Country reports/ Competitors profile/ Customer Profiles/ Product reports/ demand forecast e.t.c)

Highlighting of Identified Issues in Seminars/ Business Forums/ Trade Bodies / Adm. & Concerned Ministries

Contribution by Business Sector/ Groups in Product Committees & subsequent follow-up till its implementation.

% Score = X1/X2 x 100 X1 = No. of day by which reduced; X2 = Target

New Marketing / business development initiatives undertaken

Identify & introduce new Product /Service in the Market

Proactive action to get BHEL qualified prior to bidding

% Score = X1/X2 x 100 X1 = No of tenders got qualified; X2 = Total No of tenders attempted for qualification

Analysis of tenders lost & strategy building based on lessons learnt.

% reduction in tender lost over previous year

% reduction in enquiries not participated over previous year

Enhance Customer relations & secure commendations

Market share enhancement for competitive products

% Measurement Criteria = 100x{(X1-X2)/X2} X1=Current Year Success Rate; X2=Average Success Rate of Last 3 Years

Create market /increase business through Long-Term-Contracts{LTSA/ Rate contracts e.t.c}

MKX02700 MKX Timely collection of market intelligence

MKX02800 MKX Increase in bids attempted over previous year


MKX03000 MKX As a % of Revenue Budget

MKX03001 MKX

MKX03002 MKX

MKX03100 MKX BG reduction as per target % Score = Actuals/TargetMKX03200 MKX Cash collection as per target

MKX03201 MKX

MKX03300 MKX

MKX03400 MKX

MKX03500 MKX

MKX03501 MKX

Time (Days for completion) / No. of days delayed from scheduled date

% Measurement Criteria = 100x{(X1-X2)/X2} X1=Current Year Bids Attempted; X2=Last Year Bids Attempted

Long term strategic tie-ups for JVs/Consortium/Representations/sub-contractsCash Collection from Advance / Progress payments w.r.t Budget

Submission of BGs / Required documents incl. Invoice to Customer . *

%Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time(as per LOA / Contract)

Timely invoicing of final payments (Initial Operations/ Guarantee test )

%Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders

%Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target

Facilitating Timely Reconciliation of outstandings between units and Customers*

% Score = X1/X2 x 100 X1 = No of MUs for whom settlement achieved; X2 = Total No of Units involved per contract; Total score = Sigma of score / No of Contracts

Amount realised out of verified (other than withheld) outstanding payments as at beginning of financial year.

% Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target

Balance recovered from closed / commissioned projects vs targets incl withheld outstandings

% Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target

Timely approval of Billing break up as per schedule / LC opening as per plan

% Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders

Review & check billing schedule w.r.t payment terms & timely submission for approval

% Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders

MKX03600 MKX

MKX03700 MKX

MKX03800 MKX

MKX03801 MKX

MKX03802 MKX

MKX03803 MKX BG discharge of what is due*

MKX03900 MKX Settlement of Govt. Audit Paras

MKX03901 MKX

MKX04000 MKX

MKX04100 MKX

MKX04200 MKX Resolution of Customer complaints

MKX04300 MKX %

MKX04400 MKX %

Obtaining documents / PAC from customer for Project Import / Duty Exemption Entitlement Certificate / Advance license as per agreed schedule with internal customer

% Score = X1/X2 x 100m X1 = Total time taken; X2 = Specified Time agreed with internal customer; Total score = Sigma of score / No of Orders

Obtain Proposals for write-off from units/ Review & Check Completeness and co-ordinate for final approval of competent authority

% Score = X1/X2 x 100 X1 = Actual amount written-off; X2 = Target

Contracts Closed within X Months reckoned from Date of Expiry of Warranty Period X = 6 months after technical closure

% Score = 100 x [Total Contracts Closed / Total Contracts targeted for Closure]

Contracts Closed beyond X Months reckoned from Date of Expiry of Warranty Period X = 6 months after technical closure

% Score = 100 x [Total Contracts Closed / Total Contracts targeted for Closure]

Obtaining No Dues Certificate from Units (after Financial Reconciliation)

% Score = X1/X2 x 100 X1 = Actual; X2 = No of Contracts for which No-Due-Cert as targeted

% X1/X2 x 100 X1 = Actual value of BG discharged; X2 = Value of BGs due for discharge

% X1/X2 x 100 X1 = Actual Nos settled; X2 = Total Nos. due for settlement

Preparation of Draft Reply in Consultation with internal Audit

% X1/X2 x 100 X1 = Actual; X2 = Total Nos. of draft reply to be prepared

Resolution of contractual issues specified within time

% Score = X1/X2 x 100 X1 = Total time taken; X2 = Time specified by external / Internal customers

Success rate in time extensions/ LD reduction etc

% Score = (Actual/Target) x 100

% Score = (No. of complaints resolved/Total No. of complaints) x 100



MKX04500 MKX Time Index


MKX04502 MKX


MKX04601 MKX

MKX04602 MKX

MKX04700 MKX



MKX05000 MKX

MKX05100 MKX Improvement in Employee Satisfaction Score Score


MKX05200 MKX

MKX05300 MKX


MKX05401 MKX No. of Training Mandays per Year * Actual No / targetsMKX05500 MKX % Score = Actuals/Target

MKX05600 MKX Actual No / targets

Preparation & submission of Monthly MIRs / Broad Objective & Flash Result within specified time Specified Time = 3 days before Submission date

Timely preparation of Draft MIRs/ B.O/ Flash results*Specified Time = 4 days before Submission date

Providing data and inputs for AS-7 by the scheduled date.

Delay in days from the due date the information provided L5=0 L4=0.5 L3=1 L2=1.5 L1=2

Formulation of Budget parameters/ Flash Results/ MOU/ Annual & Strategic plans within Specified Time Specified Time = 3 days before Submission date

Timely preparation of Budget for Review & Presentation by scheduled date Specified Time = 3 days before Submission date


Inputs to Corporate Office for preparation of Strategic & Annual Plans by specified date. Specified Time = Submission date


Finalisation Balance Score Card by specified date







Percent increase in offers Submitted on Electronic Media ( Offers submitted on electronic media / Total No of Offers)

% Score = X1/X2 x 100 X1 = Offers submitted on electronic media; X2 = Total No. of offers

Increase in contributions from various orders booked over previous year

% Score = Current Year Avg of contribution/ Avg of last three years

Identifying & Organising Training Needs for Capability Enhancement

Providing inputs for Quality Improvement Initiatives (TQM; Certifications; Quality audits e.t.c) by due date

Providing inputs for Development of Knowledge Management system as per plan

MKX05700 MKX Development of IT Initiatives as per MOU Actual No / targets

MKX05800 MKX Number of new circles

MKX05900 MKX TQM Score

MKX05901 MKX


MKX06000 MKX Suggestions for improving productivity

MKX06100 MKX

MKX06200 MKX Number

MKX06300 MKX Completion of KM Projects as per schedule Time IndexMKX06400 MKX

MKX06500 MKX

MKX06600 MKX

MKX06700 MKX

MKX06800 MKX

MKX06900 MKX


Achieving Business excellence thru' TQM at Deptt. Level




% Score = Actual nos accepted / Target



Contributing case studies etc. for Knowledge Management Portal













MKX07000 MKX Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card



Suggested Weightage

A B CO Y N N H H H BudgetO N N N M M M Commercial Register

O N N N M M M Commercial Register

O Y N N L M H Budget

O N N N X X M Departmental Plan

O N N N X L H Departmental Plan

O Y N N H M X Commercial Register

O N N N M M M

O N N N L M M Commercial register

O N N N L M M Commercial register

KRA Type

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)

Source of Date for Measurement

Commercial Register / Dept Plan

O Y N N M M H Commercial register

O N N N L M H Commercial register

O N N N X M H Commercial register

O N N N M M M MIR/ Revenue Budget


O N N N M M X Commercial Register

O Y N N M H H Commercial Register

O N N N H M M Departmental Plan

O N N N M H X As per Dept Plan

O N N N M H X As per Dept Plan

O Y N N L H H As per Dept Plan

O N N N M H M BudgetO N N N M M M As per Dept Plan

O N N N X M M As per Dept Plan

O N N N M M X As per Dept Plan

O N N N L M M As per Dept PlanO N N N M M X

O N N N M M M MIR

O N N N M H M Dept Plan

O N N N M M L As per Dept Plan


C N N N M M X Commercial Register

C N N N M M X Commercial Register

O N N N L H M Departmental Plan

C N N N M M M Departmental Plan

O N N N M M M Departmental Plan

Dept Plan & Product Committee Minutes

O N N N X M M Project report

O N N N M H H Commercial Register

C N N N H M L Departmental Plan

O Y N N L M M MIR/ Revenue Budget

O N N N X L M Commercial register

O N N N L L M Commercial register

O N N N M L M Dept PlansO Y N N M M L

O N N N L L M Dept Plan

O N N N L M M

O N N N M M L Budget

O N N N X L M Commercial register

O N N N X L L Commercial register

Cash Collection Budget

Dept. Cash Collection Plan

O N N N X M M Commercial register

O N N N L M L MIR/ Departmental Plan

O N N N M M X Unit Score card

O N N N M M X Unit Score card

O N N N X M M Departmental Plan

O N N N M M M

O N N N L M L

O N N N X M M


O N N N L H M Departmental Plan

O N N N L L M Commercial Register

O N N Y M L L

O N N Y M L L

As per Dept Plan/ Finance

Finance Records/ Departmental Plan

Finance Records/ Departmental Plan



O N N N X M X Departmental Plan

O N N N X M H Departmental Plan

C N Y N H H H Department register

O Y N N H M X Departmental Plan

O N Y N H X X Departmental Plan

O N Y N M L L Departmental Plan

O N Y N M H L Budget /MOU

O Y N Y M L L

O Y N Y M L L

O Y Y Y H M L

O Y N Y M X X Survey Report

O Y N Y X M M Project report

C N N N L M H MIR

O N N N M M M

C N N N H H H As per Dept Plan

O N N N L L L As per Dept PlanC N N N L L L CQA & DP

C N N N L L L Corporate Engg.




Revenue budget & Finance

C N N N M H H

O N N Y M X X Unit QA/QC

C Y N Y H X X Quality Deptt.

O Y Y Y X M X Action plan document

C Y N Y X X M Project report

O Y N N L M H Departmental Plan

C Y Y Y L M H

C N N Y M M M Departmental Plan

C Y N Y X M H Project reportC N Y N H H H Project report

C N Y N H H H Project report





Corporate IT/ Dept Plan

C Y N N H H X Rating declared at year end by Corporate / Unit Management


KRA Remarks

This KRA is not apprearing for C level appraisee.


MANUFACTURING / PRODUCTION FUNCTION KRA MASTER - 2006-07


MFM00100 MFM Cycle time reduction for a product / assembly/Process C

MFM00101 MFM C

MFM00102 MFM C

MFM00200 MFM C

MFM00201 MFM C

MFM00300 MFM O

MFM00400 MFM Savings accured through various improvement projects O

MFM00401 MFM O

MFM00500 MFM C

MFM00501 MFM C

MFM00502 MFM C

MFM00600 MFM Increase in productivity by relevant initiatives C

MFM00700 MFM C

MFM00701 MFM C

MFM00800 MFM Development of new weld processes C

MFM00900 MFM C

KRA Type

Timely identification of number of activities having maximum contribution towards cycle time within a specified time period.

Timely Implementaion of action plan in identified activities for time reduction

Timely identification of new technology and its implementation.

Value created through new / improved technologies within a time frame.

Increase in Employee satisfaction in parameters related to production

Identification of critical areas for improvement and implementation of action plan drawn

Development of System for time reduction in issue of process sheets

Area identification and implimentation of action plan for reduction of time in issue of process sheets

Timely issue of process sheets for different products/ assemblies

Timely establishment of additional facilities/ improvement in existing facilities as per plan

Timely analysis of existing facilities against productivity/ Quality/ load projection/ establising the requirement and implementing within a specified period

No. of New Processes implemented within a specified period

MFM00901 MFM C

MFM00902 MFM C

MFM01000 MFM C

MFM01100 MFM C

MFM01101 MFM C

MFM01102 MFM C

MFM01200 MFM C

MFM01300 MFM Strengthening of Quality circle movement O

MFM01301 MFM Setting-up of quality circles and defining their role clearly O

MFM01302 MFM O

MFM01400 MFM C

MFM01401 MFM C

MFM01500 MFM C

MFM01501 MFM C

MFM01502 MFM Action Plans implemented C

MFM01600 MFM C

Timely analysis of processes in operation/ detailing the need for improvement and redesigning the process

Ensuring the availability of inputs for New process in time

Percentage Increase in implimented suggestions / employee.

Introduction of latest testing techniques and accredition / recognition wherever necessary

Timely analysis of existing techniques for their short comings / advantages and establishing the need for improvement

Time bound plan for actions required to improve upon / procurement of new items

Identification and implimentation of action plan for upgradation of CNC hardware / software for machine tool

Monthly review meetings/ monitoring progress and submission of reports

Number of fresh welders qualified for additional position and customers

Pooling up of data and firming up the requirement/execution of action plan for qualification.

Development/ Implementation and monitoring of moulding process Technology

Timely identification of various factors/ viz. Qulity/ safety/ Process time/ and drawing improvement plan

Measurement of process capability of machines and finalising the action plan for improvement

MFM01601 MFM Action Plan implemented and final report submitted C

MFM01700 MFM C

MFM01701 MFM C

MFM01702 MFM Timely Implementation of action plan and final report C

MFM01800 MFM Improvement projects implemented in a time scale C

MFM01900 MFM C

MFM02000 MFM Reduction in variety of cutting tools. C

MFM02100 MFM C

MFM02200 MFM Increase in no.of active Quality Circles in the deptt. OMFM02300 MFM C

MFM02301 MFM C

MFM02302 MFM O

MFM02400 MFM Completion of KM Projects as per schedule CMFM02401 MFM Development of Knowledge management Portal C

MFM02402 MFM C

MFM02500 MFM C

MFM02600 MFM C

Analysis of existing methodology of welding vis-a-vis quality of output and drawing an action plan for automation of welding process

Automation in welding processes by procuring new / improved technologies

Indeginisation of technology / components within a specified period

Development of systems for tracking online Shopfloor progress through L4-L5 chart

Achieving Business excellence thru' TQM at Deptt. Level


Preparation of action plan based on Position report as per schedule

Contributing case studies etc. for Knowledge Management Portal



MFM02700 MFM C

MFM02800 MFM C

MFM02900 MFM C

MFM03000 MFM C

MFM03100 MFM C

MFM03200 MFM C

MFM03300 MFM C

MFM03400 MFM Shop turnover (Physical & / or Financial) O

MFM03401 MFM O

MFM03402 MFM Follow-up for the timely inputs as per plan O

MFM03403 MFM O

MFM03404 MFM O

MFM03405 MFM O

MFM03406 MFM O

MFM03500 MFM O

MFM03600 MFM Total WIP as a % of GTO less excise duty. O





Development of system for reduction of consumption of ferro-alloys/ graphite electordes/ flour spar/ etc. to optimise the cost of production.

Development of new products namely OR 60/ V - 738/ Stallite bushes/ Strainer housings for 500 MW sets and similar items.

Development of a system for enhancing overall equipment effectiveness.

Timely preparation of Quarterly / monthly plan against L3-network.

Monitoring day-today output and course correction ensuring timely despatch.

Physical/Financial achievement vis-à-vis issued monthly plan

Timely Finalisation of plans for sub-contracting / manufacturing inside.

Preparation of machine loading plan/ follow up/ course correction and ensuring timely out.

Reduction in material consumption as a % of GTO less excise duty.

MFM03601 MFM Follow up for timely inputs and ensuring its availability. O

MFM03700 MFM Reduction in cost quality (Reject/ rework) OMFM03701 MFM O

MFM03702 MFM O

MFM03800 MFM O

MFM03900 MFM O

MFM04000 MFM O

MFM04100 MFM O

MFM04200 MFM O

MFM04201 MFM O

MFM04202 MFM O

MFM04300 MFM % Reduction in No.of Days of inventory OMFM04400 MFM O

MFM04500 MFM % adherence to production plan on a periodic basis O

MFM04600 MFM O

MFM04700 MFM % supplies completed in sequence O

MFM04701 MFM O

MFM04800 MFM Turnover from New products O

MFM04900 MFM Increase in efficiency of direct workers O

Periodic Review of Rework / Rejection reports/ identification of area of concern and action plan.

Timely implementation of action plan and course correction if required.

% of installed capacity utilised.( Work shop capacity like shop capacity / Critical installations)

Implementation of recommendations of Apex TQM Council

Reduction in customer complaints. Internal & external with respect to previous year.

% reduction in response time to resolve customer complaints.

Delivery performance (ratio of milestone deliveries on time / total deliveries due)

Time bound planning for outsourcing against shop capacity with respect to PPC plan.

Timely machine loading/ periodic review and course correction

% of Contracts for which all the items get despatched within stipulated time.

Reduction in indirect material consumption vis-à-vis shop turnover

Ensuring sequencial input of raw-materials to shop / sub-contractor's works in time

MFM04901 MFM O

MFM05000 MFM O

MFM05100 MFM Reduction in failure due to testing errors O

MFM05200 MFM O

MFM05300 MFM O

MFM05400 MFM O

MFM05500 MFM Reduction in downtime of test plant OMFM05600 MFM Timely delivery of assemblies as per schedule for testing O

MFM05601 MFM Follow up for sequencial receipt of components in time O

MFM05700 MFM Liquidation of shortages within stipulated time O

MFM05800 MFM Adherence to dockets delivery commitment O

MFM05801 MFM O

MFM05802 MFM O

MFM05900 MFM O

MFM06000 MFM Reduction in No. of audit NCRs (ISO/ HSE/ 5S) O

MFM06001 MFM Reduction in No. of audit NCRs for ISO. O

MFM06002 MFM Reduction in No. of audit NCRs for HSE. O

MFM06003 MFM Reduction in No. of audit NCRs for 5 S. O

MFM06100 MFM Reduction in average handing over time O

Identification of the cause responsible for low efficiency and implementation of action plan

testing targets achieved vis-à-vis plan and time schedule

Reduction in customer complaints w.r.t. Testing aspects

Average reduction in testing cycle time of all machines planned for the year.

Value achieved through disposal of obsolete / surplus equipment

Follow-up with concerned agencies for receipt of documents (e.g. part list from engg.) in time as per schedule.

generation of required documents and handing over in time..

Time reduction in generation of indents for subcontracting as stipulated.

MFM06200 MFM Reduction in NCRs O

MFM06201 MFM O

MFM06202 MFM Implementation of corrective action in time. O

MFM06300 MFM O

MFM06301 MFM O

MFM06302 MFM O

MFM06303 MFM O

MFM06400 MFM Turnover from spares and service O

MFM06401 MFM O

MFM06402 MFM O

MFM06500 MFM O

MFM06600 MFM O

MFM06700 MFM Availability of calibrated measuring instruments on time O

MFM06800 MFM Number of testing problems solved successfully in time. O

MFM06900 MFM Indigenization of input raw materials as per plan OMFM07000 MFM Reduction in consumption of energy and fuel OMFM07001 MFM O

MFM07100 MFM Preventive maintenance as per schedule OMFM07200 MFM O

MFM07201 MFM O

Timely Collection of past data for similar NCRs and indepth analysis for root cause

Implementation of HSE through monitoring of OCP's identification and completion of OHSEMPs.

Identification of training needs/ maintaining health records/ communication of learning points out of accidents..

Ensuring regular usage of PPE's/ providing/ maintaining and trainning on usage of first-aid boxes/ firefighting equipment etc.

Achieving the targets set for identified key parameters of HSE.

Timely preparation of machine loading schedule and identifying sub-contract need

Follow-up for timely induction of raw-material/Documents/ manufacturing the items as per plan/review and course correcion.

Reduction in slow moving/ non-moving inventory over previous year

Increase in machine tool utilization through better planning

Planned identification of potential sources of wastages of energy and fuel/ solutions and its implementation to reduce wastages.

Implementation of Tool Calibration instrumentsManagement system

Ensuring availability of calibrated instruments and cutting tools in ready to use condition

MFM07202 MFM Ensuring economic usage of consumable toolings. O

MFM07300 MFM Reduction of defects in welding jobs undertaken O

MFM07400 MFM Yield achieved vis-à-vis target yield O

MFM07500 MFM O

MFM07600 MFM O

MFM07700 MFM Increase in post kiln operation recovery OMFM07800 MFM O

MFM07801 MFM O

MFM07900 MFM Number of reconditioning / retro fitting as per plan O

MFM08000 MFM Number of Multiskilled work centers developed. OMFM08100 MFM Disposal of surplus / condemned facilities O

MFM08101 MFM O

MFM08102 MFM Timely implementation of action plan for disposal O

MFM08200 MFM Increase in online mfg. process availability. O

MFM08300 MFM Increase in salvage of tooling / jigs / fixture etc. O

MFM08400 MFM O

MFM08500 MFM O

MFM08501 MFM Adherance to delivery schedule to interanl customer O

Implementation of Training programs for skilled technician

Timely available of welding accessories in good condition

Increase in timely supply of material to shop vis-à-vis Prodn. Schedule

Follow-up with concerned agencies for timely (as per L3-network) release of W.O./ Engg/ Doc./ Purchase indent etc./ and raising of exception reports for course corection.

Timely identification of surplus / condemned facilities and preparation of action plan

Jobs which clear customer inspection in first check

Timely preparation of schedules for delivery / services to internal customer

MFM08600 MFM Quality of planning and review of e-MAP of assesees OMFM08700 MFM Preparation of Direct & Indirect material budget O

MFM08800 MFM Issue and monitoring of periodic production plan OMFM08900 MFM Intershop material movement O

MFM09000 MFM Waste segregation and disposal O

MFM09100 MFM Vendor development for shop technological items O

MFM09200 MFM Availability of ready to use special toolings in store OMFM09300 MFM Root cause analysis for all reported non-conformity O

MFM09400 MFM Conversion of material Requisition plan to indent OMFM09500 MFM Ensuring proper storage / issue of shelf life items. O

MFM09600 MFM O

MFM09700 MFM Timely issue of subcontract scope O

MFM09800 MFM Preparation of Technological work instructions O

MFM09900 MFM Reduction in cycle Time for designing jigs & fixtures O

MFM10000 MFM O

MFM10100 MFM Updation of personnel for special process O

MFM10200 MFM Increase in Number of Heat Treatement cycles O

MFM10300 MFM O

MFM10400 MFM O

MFM10500 MFM O

MFM10600 MFM O

MFM10700 MFM Finalisation of Functional scorecard by specified date O

MFM10800 MFM Improvement in Employee Satisfaction Score O

Monitoring and reporting of KAMP (Key Activity measurement parameters) like No of Stock out items

Reduction in time taken for process planning and time estimation for Repair jobs / Design change advice / change proposals

Reply to Govt. Audit queries/Inspection report paras/Action Taken Reports etc. Furnished within specified time (2 weeks)

Reply / settlement of Internal Audit paras within specified time (4 weeks)



MFM10900 MFM O

MFM11000 MFM O

MFM11100 MFM C

MFM11200 MFM O

MFM11300 MFM C

MFM11400 MFM C

MFM11500 MFM O

MFM11600 MFM O

MFM11700 MFM C

MFM11800 MFM Development of Forgings through ESR Route CMFM11900 MFM O

MFM12000 GMX O

MFM12100 GMX O

MFM12200 GMX O

MFM12300 GMX Increase in no. of active Quality Circles in the deptt. O

Close monitoring of preproduction activities w.r.t L2 network to avoid delay in initiat stage of production.

Pre planning for availability of commercial work order/ engineering/ Technological documentation to relevent groups.


Percentage Increase in production of liquid metal through secondary refining route(VAD).

Modify / Retrofit the existing item/ equipment for improved usage.

Establish new test facilities to enhance System testing capabilities.

Enhancing the process quality levels for MAX control modules.

Conductin audit for ISO-9000, ISO-14000, ISO-18000 & SA-8000 as internal auditor

Technical support for Fabriction and machining to development projects/ commercial projects.

Adherence to safety regulations in shop floor / use of safety devices, equipments etc.





Unit of Measurement

% reduction N N N M H H

% Delay N N N L M M

% Delay N N N M H H

Number Y N N H M L

MV N N N X H X

% Increase in Score Y N N L L L

N N N L X X

Number N N N L M H

Number N N N L L L

Number N N N L L L

Time Index N N N L M H

N N N M M M

Time Index N N N M M M

% Delay N N N M M M

Number Y N N M X X

Number N N N M X X

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)


A B C

% Achievement of target

Composite index in productivity saving

% Delay N N N X H X

Availability Index N N N X X M

% N N N L L L

Number Y N N H M M

Time Index N N N X M M

% N N N X X M

Number N N N X M X

Implementation Index N N N X L M

Number alive N N N X L X

Time Index N N N X X L

Number N N N X M M

Number N N N X X M

Number Y N N M M M

Number N N N X L L


Number Y N N X H H

Time Index N N N X M M

Number N N N L L L

Number N N N X L L

Time Index N N N X X M

Time Index N N N M M L

Time Index N N N M H L

Variety Index N N N L L H

Y N N M M M

Number N N N M X XTQM Score N N Y M X X

Time Index N N Y X M M

N Y Y X L M

Date / Time Index N N Y X M HN Y Y L M H

Number N N Y M M M

N Y N H H H

N Y N H H H

To be mutually decided by appraiser and appraisee.





N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

Number N N N M L L

Time Index N N N H M M

N N N M H H

Y N N M H H

Time Index N N N X X H

Index N N N X H X

% N N N X X H

% N N N M M M

Time Index N N N X M X

Index N N N X X M

Index Y N N H X L

Index Y N N M X X





Average % of OEE of selected machines

Money value/ Numbers/ Tonne.

Index N N N X X M

Ratio Y N N M X XDelay N N N X M X

Delay N N N X X M

% Y N N H H H

N N N L M M

Y N N M M M

% Reduction Y N N L L L

Time Index Y N N M X X

Index N N N X M X

Index N N N X X M

% Reduction Y N N M L L% Y N N M L L

Time Index Y N N H H H

% Y N N M M L

% Y N N H X X

Time Index N N N X H X

Rupees Y N N M L L

% Y N N M X X

% Implementation of recommendations

Percentage of complaints reduced.

Number N N N X H X

% Y N N M M M

% N N N L L M

% N N N M L L

% Y N N M M M

Money value N N N L L L

% N N N M L LTime Index Y N N M X X

availability index N N N X M X

Number N N N L L L

Time Index N N N M X X


Time Index N N N L X X

Time Index N N N L X X

% N N N H M M

% N N N H M M

% N N N H M M

% N N N H M M

N Y N L L LNo. of days delayed from scheduled date

% N N N M X X



Nos. completed N N N H X X

N N N X X H

No.of defaulters N N N X H X

Targets N N N X X H

Money Value Numbers Y N N H M X

% Delay N N N X H H

Time Index N N N X M H

% Y N N M L L

% N N N M M M

Time Index N N N L L L


MV N N N M M L% reduction Y N N H M MIn KWH / liters N N N X X M

Number Y N N L M MTime Index N N N H X X

No of defaults N N N X M X

No.of activities implemented

N N N X X M

% N N N L M M

% N N N H H H

Number N N N L L L


% N N N L M MTime Index N N N H H H



Number N N N L L LNumber N N N L X X

% N N N M M X

% N N N L M L

% N N N L L L

Number N N N L L L

N N N H M M

% N N N X M X

% N N N X X H

% reduction in consumption over last year

Cleared in first attempt / Jobs offered

Time Index N N N M M M% N N N L H H

Time Index N N N H H H% N N N L M L

% N N N L M M

Number N N N L M L

Complaints N N N X L L% N N N L M L

Ratio N N N L L LNumber N N N X L L

% Delay N N N H M L

Time Index N N N L L M

Ratio N N N L L L

Index N N N L L M

% reduction N N N L L L

Number N N N L M L

% Increase N N N L M M

% N N Y M L L

% N N Y M L L

Time Index N N Y M L L

Time Index N N Y M L L

N Y Y M M L

Score N N Y M X X




Y N N H H X

Metric Tons N N N M M M

No. of items N N N H H H

N N N H H H

Six sigma scale N N N H H H

No of day N N N H H H

N N N H H H

Time Index N N N H H HNo. of NCRs N N N M M M

% Y N Y M L L

% Y N Y M L L

Time Index Y N Y M L L

Number of new circles N Y M X X


No. of facility established

Number of components.


Source of Data For Measurement KRA Remarks

(Present score - Previous score) / previous score

Actual Savings / Projected savings

L5 L4 L3 L2 L1

Reduction in % = 1 Tc = Time mentioned in contract / L2 chart ; Ta = Actual Time L5 L4 L3 L2 L1

((d/N)* 100) Delay = 1 n = No. of activities delayed ; d = Delay in no. of days N = Total no. of days agreed at the beginning of the year L5 L4 L3 L2 L1

Delay = 1 n = No. of activities delayed ; d = Delay in no. of days N = Total no. of days agreed at the beginning of the year L5 L4 L3 L2 L1

x = No. of new technologies planned to be implemented in the year L5 L4 L3 L2 L1

x = Planned value of savings in Rs. at the begining of the year L5 L4 L3 L2 L1

x = No. of actions plans planned to be implemented in the year L5 L4 L3 L2 L1

x = No. of systems planned to be developed in the year L5 L4 L3 L2 L1

x = No. of actions plans planned to be implemented in the year L5 L4 L3 L2 L1

Delay ; D = Ia * Ib q Ia = No. of delayed processes issued / Total no. of planned processes to issue Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

CP ; Ip = 1 S = Saving in each project ; N = No. of projects L5 L4 L3 L2 L1

Delay ; D = Ia * Ib q Ia = No. of facilities delayed / Total no. of facilities proposed at the begining of the year Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

x = No. of welding processes planned to be developed in the year L5 L4 L3 L2 L1

x = No. of productive processes planned to be implemented in the year L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

Ia = 1 - 1 X2 = No. of items planned for the year X1 = No. of items actually made available L5 L4 L3 L2 L1

% = 1 X2 = No. of actually implemented suggestions per employee for current year X1 = No. of actually implemented suggestions per employee for preceeding year L5 L4 L3 L2 L1

x = No. of latest techniques / accredition planned to be implemented in the year L5 L4 L3 L2 L1

Delay ; D = Ia * Ib q Ia = No. of techniques identified / Total no. of techniques planned for the year Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

%=1-(X2-X1)/X2 X2= No of items planned for the year, X1= No of Items actually procured L5L4L3L2L1

x = No. of upgradations planned and implemented in the year L5 L4 L3 L2 L1

Index ; I = P1 / 1 P2 P2 = No. of Improvement Projects planned to be implemented for the year P1 = No. of Improvement Projects actually implemented L5 L4 L3 L2 L1

Target ( X ) to be decided between Appraisee and Appraiser q L5 L4 L3 L2 L1 X 0.8X 0.7X 0.6X 0.5X

Delay ; D = Ia * Ib Ia = No. of progress reports submitted / Total no. of planned submission of progress reports Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

Target ( X ) to be decided between Appraisee and Appraiser q L5 L4 L3 L2 L1

x = No. of actions planned to be implemented in the year L5 L4 L3 L2 L1

x = No. of new / improved moulding processes planned to be implemented in the year L5 L4 L3 L2 L1

x = No. of factors planned to be identified in the year L5 L4 L3 L2 L1

Delay ; D = Ia * Ib q Ia = No. of action plans implemented / Total no. of planned action plans to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

x = No. of action plans planned to be identified in the year L5 L4 L3 L2 L1

To be mutually decided by appraiser and appraisee.

Unit QA/QCQuality Deptt.

Project report

Project report

Project report

Project report

Project report

Delay ; D = Ia * Ib , Ia = No. of action plans implemented / Total no. of action plans planned to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

x = No. of equipments / processes planned to be identified in the year w L5 L4 L3 L2 L1

x = No. of equipments / processes planned to be procured in the year w L5 L4 L3 L2 L1

Delay ; D = Ia * Ib Ia = No. of action plans implemented / Total no. of planned action plans to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

Delay ; D = Ia * Ib Ia = No. of Improvement Projects implemented / Total no. of planned Improvement Projects to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

Delay ; D = Ia * Ib Ia = No. of technologies or components indeginised / Total no. of technologies or components planned to be indeginised Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1

Ia = X1 / X2, X2 = No. of cutting tools planned for the variety reduction in the year X1 = No. of variety reductions actually achieved L5 L4 L3 L2 L1

Project report

Project report

Project report

Project report

L5 L4 L3 L2 L1 5 4 3 2 1

WIP as % of GTO L5 L4 L3 L2 L1

Time index = Ia * Ib Ia = No. of products delayed / Total no. of products planned Ib = Cummulative no. of days of delay / total time planned in days L5 L4 L3 L2 L1 0 0.05 0.1 0.15 0.2

Average Percentage of OEE L5 L4 L3 L2 L1 90% 85% 80% 75% 70%

Turnover against target set in score card L5 L4 L3 L2 L1

Index = Ia x Ib Number of plans provided in time Ia = Total Number of plans to be made Cummulative number of days of delays Ib = Cummulative total time planned in days L5 L4 L3 L2 L1

Number of inputs in time = -------------------------------- Total inputs planned L5 L4 L3 L2 L1 ? (Output achieved ) = ------------------------------------------------------------- x 100 Total output planned L5 L4 L3 L2 L1

% of total packages achieved / financial achievement L5 L4 L3 L2 L1 95 90 85 80 75

Plan issued by PPC

Delay = Ia x Ib Ia = No.of plans delayed / Total No.of plans Ib = Cummulative No.of days of delay / Comulative total time planned in days L5 L4 L3 L2 L1

? (output of each facility ) = ----------------------------------------------- Total output planned. L5 L4 L3 L2 L1

Reduction in material consumption in Rs. = ----------------------------------------------------- x 100 Gross Turnover L5 L4 L3 L2 L1

1-(x1/x2)

L5 L4 L3 L2 L1

% achieved L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

X = Target set for the unit L5 L4 L3 L2 L1 L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

No.of inputs in time = --------------------------------- Total inputs planned L5 L4 L3 L2 L1

? (d1 + d2 + d3 + . . . . . . . . ) di = No.of days by which action plan delayed beyond 30 days of occurence of RJ/RW L5 L4 L3 L2 L1

? (d1 + d2 + d + . . . . . . . . . ) di = No.of days by which implementation delayed beyond 60 days of occurence of RJ/RW L5 L4 L3 L2 L1

Number of complaints replied to within 6 days x = ----------------------------------------------------------- x 100 Total number of complaints L5 L4 L3 L2 L1

Dealy D = Ia x Ib Ia = Number of deliveries delayed / Total Deliveries Ib = Cummulative Number of days of delay / cummulative Total time planned in days L5 L4 L3 L2 L1

Ia = x2 - x1 x 100 x2 X2 = No.of Items planned for outsourcing x1 = Number of items moved in time L5 L4 L3 L2 L1

? (Output of each facility in std.hrs.) = ----------------------------------------------- Total output planned in std. hrs. L5 L4 L3 L2 L1

Delay = Ia x Ib Number of items delayed (against Production Plan) Ia = Total items planned Cummulative number of days delayed Ib = Cummulative total time planned in days L5 L4 L3 L2 L1

Total Number of Supplies - Number of supplies sequencially x = -----------------------------------------------------------------------x 100 Total number of projects L5 L4 L3 L2 L1

D = Ia x Ib Number of inputs supplied sequencially as per plan Ia = Total number of inputs planned Cummulative number of days of delay Ib = Cummulative Total time planned. L5 L4 L3 L2 L1

x = Turnover planned from new products in Rs. L5 L4 L3 L2 L1

The increase in efficiency of work centre over previous year L5 L4 L3 L2 L1

Testing targets achieved / Testing targets planned

Reduction over previous year L5 L4 L3 L2 L1

Reduction over previous year L5 L4 L3 L2 L1

Delay in days. L5 L4 L3 L2 L1

x = Number of action plans implemented within stipulated time L5 L4 3 L2 L1

Reduction in failures over prev. year L5 L4 L3 L2 L1

Reduction in complaints over prev. year L5 L4 L3 L2 L1

x =Planned value of savings at the begining of the year L5 L4 L3 L2 L1

D = Ia x Ib Ia = Number of assemblies delayed / Total assemblies Ib = Cummulative Number of days of delay / cummulative Total time planned in days L5 L4 L3 L2 L1

x1 - ----------- x2 x2 = Number of items planned x1 = Number of items actually made available L5 L4 L3 L4 L1

No of projects for which Items not despatched for each product in time L5 L4 L3 L2 L1

Delay D = Ia x Ib Numbers of delayed dockets issued Ia = Total Number of planned dockets to issue Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 0 0.05 0.1 0.15 0.2

Delay D = Ia x Ib Numbers of delayed documents received Ia = Total Number of planned documents to receive Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1

D=Ia x Ib. Ia = No. of documents dispatched / total No. of documents planned. Ib = cum. No. of days of delay / cum. Total time planned in days.

D=Ia x Ib. Ia = No. of indents delayed / total No. of indents planned. Ib = cum. No. of days of delay / cum. Total time planned in days.

X = (X1 -X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year.

X = (X1-X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year.



x = No. of EMPs planned for completion in this year.

Turnover against target set on score card

(Delay / No of days planned) * 100

x = Planned value of Indigenisation.x = Planned value.Savings over previous years

X = No of machines planned to be completed

X = No of defaults

X=((Last year's NCR - Present NCR's) / Last Year's NCRs. X 100)

x = Ia / Ib. Ia = No. of days delayed for collection and analysis. Ib = Total No. of days planned for collection and analysis.

D=Ia x Ib. Ia = No. of corrective actions done / Total No. of corrective actions planned for this year. Ib = cum. No. of days of delay / cum. Total time planned in days.

x = No. of (Training needs + health records planned for maintaining + communication of learning points out of accidents)

x = ensuring No. of defaulters to wear PPEs by providing training and also usage of first aid boxes and fire fighting equipments.

x = No. of key parameters planned for achieving the set target.

Delay; D = Ia * Ib Ia = No. of components delayed/Total No. of components planned. Ib = Cum. No. of days of delay/Cum. Total days planned.

% reduction = Ip-Ic / Ip x 100. Ip = Non-moving Inventory Previous year; Ic = Current year Non-moving inventory.

% increase = Cy - Ly (In percentage) Cy = Current year percentage; Ly = Last year percentage.

Delay; D = Ia * Ib; Ia = No. of Instruments delayed in calibration / Total No. of instruments planned for calibration . Ib = Cum. No. of days delay / Cum. Total time planned in days.

Delay; D = Ia * Ib; Ia = No. of testing delayed / Total No. of testing planned . Ib = Cum. No. of days delay / Cum. Total time planned in days.

Time Index = Ia x Ib Ia = No of requirements not met / Total no of reqts planned Ib = Cum. no days of delay / cum.total time planned in days

% recovery

No.of multi skilled work centers L5 L4 L3 L2 L1

X = Value of Savings identified L5 = 'X' / L4 = 0.95'X' / L3 = 0.90'X' / L2 = 0.85 'X'/ L1 = 0.80'X'

% reduction = [% defect of last year -% defect of this year / % defect of last year ] L5 = 2%/ L4 = 1.5%/ L3 = 1.0% L2 = 0.5%/ L1 = 0.25%

% Yield achieved=100 -[Matl consumed - (Finished product wt + Process allowance) / Matl consumed] L5 = 90%/ L4 = 88%/ L3 = 85%/ L2 = 82%/ L1 = 80%

No.of Trg.programes = SUM of[Trg. program conducted X No of skilled Technician attended X duration in days / Total no. of technicians avl in dept./section ] L5 = 4.5 Mandays / Emp./ L4 = 4.0/ L3 = 3.5/ L2 = 3.0/ L1 = 2.5

Time index= Ia X Ib Ia = No of accessories in bad condition/Total no of accessories required. Ib = Cum. No days of Delay / Cum. Total time planned in days L5= 0.05/ L4 = 0.10/ L3 = 0.15/ L2 = 0.20/ L1 = 0.25

Matl. reqd. month 'A' =(Planned month - Product cycletime in months) L5 = 8 weeks ahead of 'A'/ L4 = 6 weeks ahead of 'A'/ L3 = 4 weeks ahead of 'A'/ L2 = 2 weeks ahead of 'A'/ L1 = 1 week ahead of'A'

Matl. reqd. month 'A' =(Planned month - Product cycletime) L5 = 8 weeks ahead of 'A'/ L4 = 6 weeks ahead of 'A'/ L3 = 4 weeks ahead of 'A'/ L2 = 2 weeks ahead of 'A'/ L1 = 1 week ahead of 'A'

Time Index = Ia X Ib Ia = (No of m/c not Reconditioned/Retrofitted / No of m/cs planned ) Ib = Cum no days of delay / cum total time planned in days

No.of surplus / condemned facilities disposed L5 L4 L3 L2 L1

Delay in days Delay = ------------------ x 100 Planned days L5 L4 L3 L2 L1

Delay in days Delay = ------------------- x 100 Planned days L5 L4 L3 L2 L1

Availability of process on line for manufacturing L5 L4 L3 L2 L1

Number of tools / jigs / fixtures salvaged L5 L4 L3 L2 L1

X=(Total jobs offered - No. of jobs reworked / No. of jobs rejected) / Total jobs offered.

Delay in days Dealy = ------------------ x 100 Planned days L5 L4 L3 L2 L1

On time delivery of items to interanl customer L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

Number of complaints in a month L5 L4 L3 L2 L1

Number of Indents/ No of requisitions


Record maintained by individual / deptt.

Record maintained by Unit/corp. Finance deptt.

Record maintained by Unit Head / Unit P&D

Survey Report


( (Actual time in hrs.- Planned hours) / Planned hours ) * 100

Waste Disposal in Kgs. Disposal % = ---------------------------------------- x 100 Waste Generated in Kgs. L5 L4 L3 L2 L1

Number of vendors developed L5 L4 L3 L2 L1 5 4 3 2 1

No.of processes modified ' -------------------------------------- x 100 Number of non-conforming process L5 L4 L3 L2 L1

Number of items for which shelf life expired L5 L4 L3 L2 L1


Delay = Ia x Ib Number of scopes delayed Ia = Total Number of scopes Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1

(Number of work instruction issued) / (Number of work instructions planned) L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6

Planned Time - Actual Time = ---------------------------------------- x 100 Planned Time (All Times in days) L5 L4 L3 L2 L1 10% 8% 6% 4% 2% Fraction to be converted to whole Number

( (Planned days - Actual Days ) / planned days) * 100

Reduction in NCR's on special processes L5 L4 L3 L2 L1

( ( Actual cycles - Planned cycles) / Planned cycles) * 100

Targets to sets as follows; 100% case L5; 95-99% cases - L4;8. 94% cases. L3; 75-84% cases - L2; <75% cases-L1


-

Report nil

Documents. nil

ICT report Measured for Max control modules.

Schedule Issued by MR Complte the audit as per schedule.

Supported to number of components. A:X, B:X, C:M

Delay in development The forgings developed through ESR route have not been included in KRA master list. Development of Forgings thorugh ESR route are included in Forge Shop Balance Score Card.




Unit QA/QC

Time Index = Ia x Ib Ia = Number of activities delayed / Total no activity planned. Ib = Cummulative no of days delayed/ total no of days.

Time Index = Ia x Ib Ia = Number of documents delayed / Total no of documents required Ib = Cummulative no of days delayed/ total no of days.


Percentage Increase of VAD liquid metal produced from 2004-05.

No. of NCRs in Safety audit L5 L4 L3 L2 L1 0 1 2 3 4

Audit report of audit conducted by head of shop every six


The forgings developed through ESR route have not been included in KRA master list. Development of Forgings thorugh ESR route are included in Forge Shop Balance Score Card.

The forgings developed through ESR route have not been included in KRA master list. Development of Forgings thorugh ESR route are included in Forge Shop Balance Score Card.

COMMERCIAL FUNCTION KRA MASTER - 2006-07

KRA ID Function KRA Description Unit of Measurement

CMX00100CMX O

AS A % OF BUDGET

CMX00101

CMX

L2 - SUCCESS RATE OF OFFERS

O

CMX00102

CMX O

Time Index

CMX00200CMX O

CMX00201

CMX O

Time Index

CMX00202

CMX O

Time Index

CMX00300

CMX O

CMX00400

CMX O

CMX00500CMX O

Time Index

CMX00501

CMX O

Time Index

KRA Type

ORDER BOOKING FOR MAIN EQUIPMENT

VALUE OF OFFERS CONVERTED INTO ORDERS/TOTAL VALUE OF OFFERS SUBMITTED

L3 - TIMELY PREPARATION OF ESTIMATES & SUBMISSION OF COMPLETE OFFER

ORDER BOOKING THROUGH NEGOTIATED ROUTE

AS A % OF TOTAL ORDER BOOKED

L2 - FINALISATION OF TECHNICAL PARAMETERS/SCOPE AND COMMERCIAL CONDITIONS AS PER PLAN

L3 -TIMELY PREPARATION AND FURNISH CLARI-FICATIONS SOUGHT BY CUSTOMERS ON THE PROPOSAL SUBMITTED.

TENDERS PARTICIPATED WHERE PRICE ASSESSMENT BY COMMERCIAL IS WITHIN RANGE OF +/- 5% FOR STANDARD PRODUCTS OF QUALIFIED EVALUATED L1 OR L2 BIDDER .

AS A % OF QUALIFIED EVALUATED BIDS

TENDERS PARTICIPATED WHERE PRICE ASSESSMENT BY COMMERCIAL IS WITHIN RANGE OF + OR - 7% FOR HYDRO PROJECTS OF QUALIFIED EVALUATED L1 OR L2 BIDDER.

AS A % OF QUALIFIED EVALUATED BIDS

FINALISATION / SIGNING OF PO/ CONTRACT WITHIN SPECIFIED TIME

L2 -REVIEW & FINALISATION OF CONTRACT TERMS WITH CUSTOMER WITHIN 30% OF SPECIFIED TIME

CMX00502

CMX O

Time Index

CMX00600CMX O

CMX00601

CMX O

Time Index

CMX00700CMX O

CMX00800CMX O

AS A % OF BUDGET

CMX00801

CMX O

CMX00802

CMX O

Time Index

CMX00900CMX O

Time Index

CMX01000

CMX O

Time Index

CMX01001CMX O

Time Index

CMX01100CMX O

Time Index

CMX01200

CMX O

Time Index

CMX01201

CMX O

Time Index

CMX01300

CMX O

Time Index

L3 - PREPARATION OF DRAFT CONTRACT WITHIN 50% OF SPECIFIED TIME

ANTICIPATED ORDER CONVERTED INTO FIRM ORDERS WITHIN TIME FRAME

AS A % OF TOTAL ANTICIPATED ORDERS

L2 - PREPARE AND FURNISH CLARIFICATIONS SOUGHT BY CUSTOMERS ON THE PROPOSAL SUBMITTED.

SUCCESS RATE OF PREQUALIFICATION BIDS PREPARED AND SUBMITTED

% OF TOTAL PQ BIDS SUBMITTED

ORDER BOOKING FOR SPARES/ R&M/ O&M SERVICES.

L2 - ENHANCE SUCCESS RATE OF OFFERS

VALUE OF OFFERS CONVERTED INTO ORDERS/TOTAL VALUE OF OFFERS SUBMITTED

L3 - TIMELY PREPARATION OF ESTIMATES/ TECHNO-COMMERCIAL BID

ISSUE OF WORK ORDERS/Contract memo as per schedule

Arrange AMA approvals within specified schedulefor aniticipated orders to initiate Advance action of Long lead materials for meeting tight delivery schedules.

Preparation of AMA proposals within specified schedules

Timely preparation and dissemination of CIS

APPROVAL OF L1/L2 NETWORKS WITHIN SPECIFIED TIME IN THE CONTRACT

L3 - PREPARE/CONSOLIDATE & SUBMIT L1/L2 NETWORKS WITHIN 75% OF SPECIFIED TIME.

DRAWINGS APPROVAL WITHIN SCHDULED TIME

CMX01400

CMX O

Time Index

CMX01500

CMX O

Time Index

CMX01501

CMX O

Time Index

CMX01502

CMX O

Time Index

CMX01600

CMX O

Time Index

CMX01601

CMX O

Time Index

CMX01700

CMX O

CMX01800

CMX O

Time Index

CMX01900CMX O

AS A % OF BUDGET

CMX01901

CMX O

Time Index

CMX01902

CMX O

Time Index

CMX02000

CMX O

Time Index

CMX02100CMX O

VENDORS/QAP / TEST SCHEDULE APPROVAL WITHIN SCHEDULED TIME AS APPLICABLE

TIMELY APPROVAL OF BILLING BREAK UP AS PER SCHEDULE

L2 -REVIEW AND CHECK BILLING SCHEDULE COMPLIANCE WITH TERMS OF PAYMENT/SUBMIT & OBTAIN APPROVAL TIMELY

L3 - PREPARE BILLING SCHEDULE WITHIN 75% OF SCHEDULED TIME IN LINE WITH CONTRACT TERMS.

OBTAINING DOCUMENTS FROM CUSTOMER FOR PROJECT IMPORT/DUTY EXEMPTION ENTITLEMENT CERTIFICATE.(AS PER AGREED SCHEDULE WITH INTERNAL CUST.)

L3 -PREPARE AND SUBMIT DRAFT DOCUMENTS TO CUSTOMER FOR OBTAINING DEEC / PI DOCUMENTS WITHIN 75% OF SPECIFIED TIME

OBTAINING DOCUMENTS FROM CUSTOMERS FOR AVAILING EXPORT INCENTIVE WITHIN 6 MONTHS FROM RECEIPT OF PAYMENT

AS A % OF COLLECTION OF ALL DOCUMENTS DUE

SUBMISSION OF ALL FINAL DOCUMENTS INCLUDING AS BUILT DRGS./ O & M/ MANUALS ETC.WITHIN CONTRACT PERIOD/ AS PER CONTRACT SCHEDULE

TO ACHIEVE GROSS BILLING WITH RESPECT TO BUDGET TARGET

L2 -ARRANGE CUSTOMERS CLEARANCE FOR DESPATCH ( WITHIN 1 MONTH OF HANDING OVER/ CONTRACT SCHEDULE WHICHEVER IS LATER)

L3 -ARRANGE BILLING AND SUBMIT BILLS TO CUSTOMER WITHIN 7 DAYS OF BILLABLE

SUBMISSION OF FINAL SUPPLY/SERVICES BILLS WITHIN 30 DAYS OF COMPLETION OF ACTIVITIES.

CASH COLLECTION FROM ADVANCE/ PROGRESS. PAYMENT W.R.T. BUDGET

AS A % OF REVENUE BUDGET

CMX02101

CMX O

Time Index

CMX02200CMX O

CMX02201

CMX O

Time Index

CMX02202

CMX O

Time Index

CMX02300CMX O

CMX02301

CMX O

Time Index

CMX02302

CMX O

Time Index

CMX02400

CMX O

Time Index

CMX02500CMX O

CMX02501

CMX O

Time Index

CMX02502

CMX O

Time Index

CMX02600CMX O

CMX02601

CMX O

CMX02602CMX O

CMX02700CMX O

L3 -TIMELY ARRANGE BG's/REQUIRED DOCUMENTS INCLUDING INVOICE AND SUBMIT TO CUSTOMERS WITHIN 1 WEEK OF DUE DATE .

CASH COLLECTION FROM CURRENT YEAR'S BILLING.W.R.T BUDGET

AS A % OF REVENUE BUDGET

L-2 TIMELY VERIFICATION OF INVOICES FOR REALISATION OF PAYMENTS (WITHIN 45 DAYS OF RECEIPT OF BILL)

L3 - TIMELY FORWARDING OF INVOICE'S ALONG WITH REQUIRED DOCUMENTS (WITHIN 7 DAYS OF BILLABLE)

CASH COLLECTION FROM YEAR END COLLECTABLE OUTSTANDING

AS % OFYEAR END OUTSTANDINGS

L2 - IDENTIFY REASONS FOR NON PAYMENT/ CLEAR BOTTLENECKSOF UNVERIFIED BILLS LATEST BY END OF 1ST QUARTER.

L3 - ARRANGE VERIFICATION OF UNVERIFIED INVOICE'S LATEST BY END OF 2 ND QUARTER.

BILLING OF DEFERRED DEBTS WITHIN 30 DAYS OF BECOMING DUE AS PER CONTRACT

REALISATION OF MORE THAN 1 YEAR OLD DUES

AS A % OF 1 YEAR OLD DUES

L2 - IDENTIFY REASONS FOR NON PAYMENT/ CLEAR BOTTLENECKS OF UNVERIFIED BILLS LATEST BY END OF 1ST QUARTER.

L3 - ARRANGE VERIFICATION OF UNVERIFIED INVOICE'S LATEST BY END OF 2 ND QUARTER.

INITIATION OF PROPOSALS FOR WRITE OFF

AS A % OF TOTAL VALUE DUE FOR WRITE OFF

L-2 REVIEW AND CHECK COMPLETENESS OF PROPOSAL & FINALISE AND CO-ORDINATE WITH CONCERNED AGENCIES FOR FINAL APPROVAL.


L3 - PREPARE DRAFT PROPOSALS WITH ALL REQUIRED SUPPORTING DOCUMENTS AS PER SCHEDULE.


REALIZATION OF WITHHELD DUES/LIQUIDATION

AS A % OF TOTAL WITH HELD DUES

CMX02701

CMX O

CMX02702CMX O

CMX02800CMX

RETRIEVAL OF BANK GUARANTEESO

CMX02900

CMX O

CMX02901CMX O

CMX03000CMX O

CMX03100CMX O

CMX03200CMX

COLLECTION OF C/D/E1 FORMSO

AS A % OF TOTAL DUE

CMX03300

CMX O

Time Index

CMX03301

CMX O

Time Index

CMX03400CMX O

Time Index

CMX03500CMX O

Time Index

CMX03600 CMX Timely raising PVC & ERV claims O Time IndexCMX03601

CMX OTime Index

CMX03700 CMX Additional claim for extra work O Rs. CroresCMX03701

CMX OTime frame

CMX03800 CMX Turn over against set completion O % of budgetCMX03900 CMX Turnover for SAS work O Rs Crs.CMX04000

CMX ONo. of days

CMX04100

CMX O

Rs. Crs.

L2 - IDENTIFY PENDING ISSUES AND REACH SETTLEMENT WITH CUSTOMERS FOR GETTING PAYMENTS.


L3 - FULFILMENT OF SETTLEMENTS REACHED AND FOLLOW UP FOR REALISATION OF PAYMENTS.


AS A % OF TOTAL VALUE OF BG's DUE FOR RETRIEVAL

NUMBER OF PROVISIONAL INSURANCE CLIAMS CONVERTED INTO FINAL CLAIMS DURING THE YEAR

AS A % OF TOTAL NO. OF PROVISIONAL CLAIMS LODGED

L3 - ARRANGING DOCUMENTS FOR LODGING FINAL CLAIMS

AS A % OF TOTAL NO. OF PROVISIONAL CLAIMS LODGED

% OF CLAIMS SETTLED OUT OF TOTAL CLAIMS DUE

AS A % OF TOTAL CLAIMS DUE

COLLECTION OF TDS CERTIFICATES FROM CUSTOMERS W.R.T.DUE

AS A % OF TOTAL TDS DUE

FINALISATION OF PROJECT INSURANCE AS PER SCHEDULE

L3 - PREPARATION OF INSURANCE TENDER IN LINE WITH CONTRACT REQUIREMENTS 30 DAYS PRIOR TO FINALISATION OF PROJECT INSURANCE TENDER


Preparation of monthly cash collection/ verification/ & old & w/h plan and reconciliation plan

VERIFICATION OF PVC BILLS WITHIN SPECIFIED PERIOD

Preparation & submission of claims for extra work

Time taken for cash collection of current year billing

Linking of Payments with in 30 days after receiving payment receipts from customer end to ensure proper accounting.

CMX04200

CMX O

Time Index

CMX04201

CMX O

Time Index

CMX04300

CMX O

Time Index

CMX04301

CMX O

Time Index

CMX04400

CMX O

Time Index

CMX04401

CMX O

Time Index

CMX04402

CMX O

Time Index

CMX04500CMX O

Time Index

CMX04600CMX O

CMX04700CMX O

CMX04701CMX O

Time Index

CMX04800CMX O

CMX04900

CMX O

CMX04901CMX

L2 -CLOSURE OF PUNCH POINTS O

TIMELY REVIEW & SUBMISSION OF MONTHLY PROGRESS REPORTS TO BOTH INTERNAL & EXTERNAL CUSTOMERS( BY 1ST WEEK OF EVERY MONTH)

L3 -PREPARE PROGRESS REPORTS AS PER SCHEDULE.(3 DAYS BEFORE SUBMISIION)

PREPARATION OF MIR AS PER SCHEDULE INCLUDING BROAD OBJECTIVE & FLASH RESULTS.

L3 - TIMELY PREPARATION OF DRAFT MIR's

FORMULATION OF STRATEGY FOR FIXING BUDGET PARAMETERS & PRESENTATION TO MANAGEMENT

L2 - TIMELY PREPARATION OF BUDGET FOR REVIEW & PRESENTATION

L3 - TIMELY COLLECTION/COMPILATION AND PROVIDING DATA FOR PREPARATION OF BUDGET.




No. of units commissioned as per Balanced Score Card

No. of units commissioned/No. of units planned

To identify and monitor requirement of inputs for all the commissioning projects

Timely preparation & monitoring Department Balanced Score Cards


" CONTRACTS CLOSED WITHIN ""X"" MONTHS RECKONED FROM EXPIRY OF WARANTEE PERIOD( 'X"" MEANS 6 MONTHS AFTER TECHNICAL CLOSURE)"

AS A % OF TOTAL CONTRACT DUE FOR CLOSURE

AS A % OF TOTAL PUNCH POINTS DUE FOR CLOSURE

CMX04902

CMX O

CMX05000

CMX O

CMX05001CMX

L2 -CLOSURE OF PUNCH POINTS O

CMX05002

CMX O

CMX05100CMX O

% OF MDRs/SARs/CARs

CMX05200CMX O

CMX05300CMX O

CMX05301CMX O

CMX05400CMX O

Rs lakhs

CMX05401CMX O

Time frame

CMX05500CMX O

No. of projects

CMX05501CMX O

CMX05600CMX O

Time Index

CMX05700CMX O

%

CMX05800CMX O

%

CMX05900CMX O

CMX06000CMX O

CMX06001CMX O

CMX06100CMX O

L-3 PHYSICAL & FINANCIAL RECONCILLIATION/ OF CONTRACTS AND ARRANGE RAISE BILLS AND VERIFICATION WHERE REQUIRED.


"CONTRACTS CLOSED BEYOND ""X"" MONTHS RECKONED FROM EXPIRY OF WARANTEE PERIOD('X"" MEANS 6 MONTHS AFTER TECHNICAL CLOSURE)"


AS A % OF TOTAL PUNCH POINTS DUE FOR CLOSURE

L-3 PHYSICAL & FINANCIAL RECONCILLIATION/ OF CONTRACTS AND ARRANGE RAISE BILLS AND VERIFICATION WHERE REQUIRED.


LIQUIDATION OF ALL SHORTAGES / DAMAGES FOR ERECTION & COMMISSIONING OF EQUIPMENT

SUCCESS RATE OF DELIVERY EXTN. OBTAINED FROM CUSTOMER.

AS A % OF VALUE OF CASES SUBMITTED

Meeting emergency/Forced Shut Down requirements of customers.

% request met w.r.t total No. request received

Identify & monitor emrgency requirements of customers

% emergency requirements met

War on wastage by salvaging Site return material.

Identify & monitor high value site returnable materials

Supply completions of projects as per target

Prepare & monitor critical supplies required for completion of projects

% critical supplies ensured for project completion

Replacement action for rejection/shortage/wrong supply within specified time



Review/ Updating of documents for ISO audits


UPDATION OF SPARES CATALOGUE BY END OF FIRST QUARTER


L3 - PREPARATION OF SPARES CATALOGUE WHERE NOT AVAILABLE BY END OF FIRST QUARTER


Preparation and updation of Product brochures


CMX06200CMX O

CMX06201CMX

L2 - TO RESOLVE TECHNICAL ISSUESO

CMX06202CMX O

CMX06300CMX O

CMX06301

CMX O

Time Index

CMX06400CMX O

Score

CMX06401CMX O

Time Index

CMX06500CMX O

Time frame

CMX06600 CMX Customer/New entrants training O No of TrainingsCMX06700 CMX Arranging RLA/NFT Studies & Testing. O No. of projectsCMX06701

CMX O

CMX06800CMX O

% of Total FGI

CMX06900 CMX liquidation of overdue spares O % of overdue sparesCMX06901

CMX O

CMX07000CMX O

% of total value

CMX07001CMX O

CMX07100CMX O

Time Index

CMX07200CMX

Percentage of installed capacity utilisation.O

% of utilization

CMX07300CMX C

CMX07301

CMX C

CMX07302CMX C

RESOLUTION OF CUSTOMER COMPLAINTS AS PER SYSTEM

No of complaints Resolved/(Total No of complaints)

AS A % OF TOTAL NO. OF TECHNICAL ISSUES

L3 - TO RESOLVE MATERIAL SUPPLYISSUES

AS A % OF TOTAL NO. OF MATERIAL SUPPLY ISSUES

IMPROVEMENT IN CUSTOMER SATISFACTION INDEX ON PRE-IDENTIFIED COMMERCIAL ISSUES

AS A %IMPROVEMENT IN CSI

L2- IMPLEMENT ACTION PLAN FOR IMPROVEMENT BASED ON CUSTOMER SURVEY REPORT WITH IN 3 MONTHS OF GETTING SURVEY REPORT



Managing & maintaining Knowledge Management Portal

Preparation of RLA/NFT study reports by specified date


liquidation of finished goods inventory (FGI)

Preparation of list for critical overdue spares by specified date


liquidation of non-moving/slow moving/site returned modules/ materials

Preparation of high value list of non-moving/slow moving/ site returned modules/ materials by specified date


Vendor approval from Customers as per schedule

CREATING DATA BASE OF CRITICAL INFORMATION OF COMPETITORS WITHIN SPECIFIED TIME

% COMPLETION OF DATA

L1 - CREATE FORMAT & DEVELOP SYSTEM FOR COLLECTION & UPDATION OF INFORMATION WITHIN 3 MONTHS


L2 - COLLECTION OF INFORMATION OF COMPETITORS WITHIN SPECIFIED TIME

% COMPLETION OF DATA

CMX07303CMX C

CMX07400

CMX C

NO OF MODELS

CMX07401CMX C

NO OF MODELS

CMX07500CMX C

CMX07600CMX C

CMX07700

CMX C

CMX07800CMX C

% COMPLETED

CMX07900CMX C

% COMPLETED

CMX08000

CMX O

CMX08100CMX

NEW CUSTOMERS ADDED O

Number

CMX08200CMX C

CMX08300CMX C

% OF TENDERS LOST

CMX08400CMX C

CMX08500CMX C

CMX08600CMX C

% COMPLETION

CMX08700

CMX C

CMX08800CMX C

L-3 HALF YEARLY UPDATION OF INFORMATION WITHIN SPECIFIED TIME

% UPDATION OF DATA

TO DEVELOP MODEL FOR ASSESSING PREVALANT MARKET PRICE LEVEL(PRODUCT WISE/PROJECT WISE)

L2-GENERATE AND UPDATE DATA BASE FOR ABOVE MODEL

OBTAINING ORDERS FROM NEW TECHNOLOGY/PRODUCTS/SERVICES

AS A % OF TOTAL ORDER BOOK BUDGET

ADDITIONAL BUSINESS SECURED THROUGH STRATEGIC TIE UP (MOU)

AS A % OF TOTAL ORDER RECEIVED

PROACTIVE ACTION TO GET BHEL QUALIFIED PRIOR TO BIDDING

RATIO OF NO OF TENDERS GOT QUALIFIED TO NO OF TENDERS ATTEMPTED FOR QUALIFICATION

COMPLETION OF IDENTIFIED IMPROVEMENT PROJECTS

TIMELY COMPLETION OF IDENTIFIED IT INITIATIVE PROJECTS

% INCREASE IN RETENTION OF CUSTOMERS OVER PREVIOUS YEAR

RATIO OF NO OF CUSTOMERS RETAINED TO NO OF CUSTOMERS RETAINED IN PREVIOUS YEAR

DEVELOPMENT OF SYSTEM BY SPECIFIED DATEFOR ONLINE OFFER SUBMISSION


DETAILED ANALYSIS OF TENDERS LOST & LEARNINGS

ANALYSIS OF TENDER ENQUIRIES NOT PARTICIPATED

% OF TOTAL ENQUIRIES NOT PARTICIPATED

DEVELOP SYSTEM FOR CAPTURING TOTAL ACTUAL PROJECT COST IN SPECIFIED TIME


SYSTEM FOR ACHIEVING PAPERLESS COMMERCIAL OFFICE

% INCREASE IN MARKET PENETRATION OVER PREVIOUS YEAR

RATIO OF TOTAL ENQUIRIES ATTEMPTED TO TOTAL ENQUIRIES AVAILABLE

ANALYSIS OF INSURANCE CLAIMS DISSALLOWED

%AGE OF TOTAL INSURANCE CLAIMS DISALLOWED

CMX08900CMX O

Number oof new circles

CMX09000CMX C

TQM Score

CMX09001CMX C

CMX09002CMX C

Time Index

CMX09100CMX C

CMX09200CMX C

Number

CMX09300CMX

Completion of KM Projects as per scheduleC

Time Index

CMX09400

CMX C

CMX09500

CMX C

CMX09600

CMX C

CMX09700

CMX C

CMX09800

CMX C

CMX09900

CMX C

CMX10000CMX C

Time frame

CMX10100CMX C

Time frame





















Development/ Maintainance and Updation of ERP Systems

Creation & Updation of database for PGMA based monitoring for billing/ cash collection.

CMX10200

CMX C

Time Index

CMX10300CMX C

Time Index

CMX10400CMX C

CMX10500CMX C

CMX10600CMX C

CMX10700CMX C

Nos. trained

CMX10800CMX C

CMX10900CMX C

CMX11000CMX C

CMX11100CMX C

CMX11200CMX C

CMX11300CMX C

CMX11400CMX C

CMX11500

CMX C

CMX11600CMX O

CMX11700CMX O

CMX11800CMX C

time frame

CMX11900

CMX C

Creating database for customer's complaints regarding critical quality aspects-- recording the cause/ remedial action taken and generating monthly report.

Analysis of critical points/issue pertaining to important /major contracts including quality issues within specified time

Study/ analysis and preparation of plan for growth of Business for various products by specified date


Generate database for clearing PVC & ERV claims by specified date


Create database of PREVIOUS YEARS prices of OF SPARES bu specified date


Provide training/ guidance and help to Contract Managers in Primavera.

To prepare a model & create data for benchmarking by specified date


Development of Online Customer Complaint System by specified date


Develop system for ONLINE RECEIPT OF DAY BOOK NO. DETAIL FROM SITE TO RAISE MRC INVOICES by specified date


Development of system for Contract Closing of short cycle delivery products/ spares/ services by specified date


Development of ONLINE billing sytem for BOIs by specified date


To develop a user friendly computerised system to monitor erectability for ongoing projects by specified date


Conversion of legacy system applications to current technology within specified time.




Implementation of box-wise on-line despatch system by specified date.


Implementation of on-line debtors management system by specified date


analysis of MDRs and giving proposals for remedial action

"Capability to quote competitively for EPC contracts-Development of Data bank for market price level

Number of Offers made to Sectors for STG based EPC'S.

CMX12000

CMX C

CMX12100

CMX C

Time Index

Roll out of implementation Plan based on Pilots of cost effectiveness Initiatives- PSM for PED & GT

Entering into MOU with Vendors as per schedule

To evolve strategic approach for EPC business together with IS and corporate P&D


Y N N H X X

Y N N H H X

RECORDS

Y N N X X H

RECORDS

N N N H X X

N N N X H X

RECORDS

N N N X X M

RECORDS

N N N H H X

AS PER RECORDS

N N N H H X

AS PER RECORDS

N N N H H HCONTRACT/PO

N N N X M X

RECORDS

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)

Suggested Weightage for category A B C


REVENUE BUDGET/MIR

ORDER BOOK/ INTERNAL ORDERS

N N N X X H

RECORDS

N N N H X XBUDGET& MIR

N N N X M X

RECORDS

N N N X M MAS PER RECORDS

Y N N H X X

Y N N X M X

RECORDS

Y N N X X M

RECORDS

Y N N X H HContract/PO

N N N H H M

Records

N N N X H HRecords

N N N X M MContract

N N N X M X

CONTRACT/ PO

N N N X X H

RECORDS

N N N H H H

ORDER BOOK / INTERNAL ORDERS

DRG. SUBMISSION SCHEDULE

N N N X X L

QAP / TEST

N N N X M X

N N N X L X

RECORDS

N N N X X M

RECORDS

N N N X M X

CONTRACTS

N N N X X M

RECORDS

N N N X M H

AS PER RECORDS

N N N X X M

AS PER ORDER

Y N N M X X

Y N N X M X

RECORDS

Y N N X X M

RECORDS

N N N X M M

CONTRACT

N N N X M X

CONTRACTS/RECORDS

REVENUE BUDGET/MIR

REVENUE BUDGET/MIR

N N N X X M

Y N N M X X

Y N N X M X

RECORDS

Y N N X X M

RECORDS

Y N N H X XMIR

Y N N X H X

RECORDS

Y N N X X H

MIR

N N N X M M

CONTRACT

Y N N H X XMIR

Y N N X H X

RECORDS

Y N N X X H

MIR

N N N M X XMIR/RECORDS

N N N X M X

MIR/RECORDS

N N N X X MMIR/RECORDS

N N N M X XMIR/RECORDS

CONTRACT/RECORDS

REVENUE BUDGET/MIR

N N N X M X

MIR/RECORDS

N N N X X MMIR/RECORDS

N N N X X HRECORDS

N N N X H X

AS NPER RECORDS

N N N X X HAS NPER RECORDS

N N N X H X

N N N X X M

N N N X X M

N N N X H X

CONTRACT

N N N X X H

RECORDS

Y N Y M L L

N N N M M MRecords

N N N X H H Contract

N N N X H HContract

N N N M H H Contract

N N N X M MContract

N N N M M H RecordsN N N H H H MIR

N N N M H HRecords

N N N X M H

Records

AS PER SITE RECORDS

AS PER FIN.RECORDS

AS PER FIN. RECORDS


N N N X M X

RECORDS

N N N X X M

Y N N X H X

RECORDS

Y N N X X H

RECORDS

N N N H X X

RECORDS

N N N X H X

RECORDS

N N N X X H

RECORDS

Y N Y M L L

Y Y Y H M L

Y N N H H MUnit scorecard

N N N X H HRecords

Y Y N H M MUnit scorecard

N N N H X X

UNIT SCORE CARD

N N N X H X



LIST OF PUNCH POINTS

N N N X X H

LIST OF CONTRACTS

Y N N H X X

UNIT SCORE CARD

Y N N X H X

Y N N X X H

LIST OF CONTRACTS

N N N X M HAS PER RECORDS

N N N M M MAS PER RECORDS

N N N H H MRecords

N N N X H HRecords

N N N H H HRecords

N N N X M MRecords

N N N H H HRecords

N N N X M MRecords

N N N M H HRecords

Y N Y M L L

Y N Y M L L

N Y N H H HAs per Finance records

N Y N X M XAS PER RECORDS

N Y N X X HAS PER RECORDS

N Y N M H HRecords

LIST OF PUNCH POINTS



N N N H X XRECORDS

N N N X H XRECORDS

N N N X X HRECORDS

N N N H X X

N N N X H X

RECORD

Y N Y M X XSurvey Report

Y N Y X M MProject report

N N N X L M

N N N X M M Contract/RecordsN N N H H M Records

N Y N X M MRecords

N N N M H HRecords

N N N M H M Records

N Y N X X MRecords

N N N M H MRecords

N Y N X X MRecords

N N N M H HVendor list

N N N H H MRecords

N N N H X XRECORDS

N Y N M X X

RECORDS

N N N X H XRECORDS

CUSTOMER SATISFACTION SURVEY

N N N X X HRECORDS

N N N H X X

RECORDS

N N N X H XRECORDS

N N N H H HRECORDS

N N N H M XRECORDS

N N N H H H

TENDER ENQUIRIES

N N N M M H

N N N M M HDEPT. SCORE CARD

N N N H H M

RECORDS

N N N H H MRECORDS

N Y N M H HRECORDS

N N N H H XRECORDS

N N N H H XRECORDS

N Y N H H XRECORDS

N N N H H XRECORDS

N N N H H H

RECORDS

N N N H H XRECORDS

PRODUCTIVITY IMPROVEMENT PLAN

N N Y M X XUnit QA/QC

Y N Y H X XQuality Deptt.

Y Y Y X M XAction plan document

Y N Y X X MProject report

Y Y Y L M H

N N Y M M M

Y N Y X M HProject report

N Y N H H H

Project report

N Y N H H H

Project report

N Y N H H H

Project report

N Y N H H H

Project report

N Y N H H H

Project report

N Y N H H H

Project report

N N N H H HRecords

N N N H H HRecords

N N N H H H

Records

N N N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N N N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

N Y N H H HRecords

Y N N H H X

N Y N L M HRecords

N Y N L M HRecords

N N N H H Hreview

N N N H H H


Based on Enquiry receipt

N N N H H H

N N N H H H

The PSM initiative aims at reducing the Cycle time for procurement and the gains of Purchasing.

Recommendation for EPC group


KRA Remarks

Prepare system to finalise schedule for Product & Project.Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

Plan to meet schedule required by customer. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

Plan to meet schedule required by customer. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

Proposed uniform measurement over scale of 5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%--2/ 40-50%--1. Comparison with L2 bidder if order won and L1 bidder if order lost

Proposed uniform measurement over scale of 5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%--2/ 40-50%--1. Comparison with L2 bidder if order won and L1 bidder if order lost

Events are i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Specified time - within 15% of delivery period. Where Ia= No.of No of events is i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is i) Technical clarification ii) Commercial clarification. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

Prepare system to finalise schedule for Product & Project.Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is i) L1 network ii) L2 network. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is i) L1 network ii) L2 network. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

Events are no. of drgs requiring approval. Scheduled time shall be w.r.t each drg/a lot of drg. Define time for each. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days for all events

No of events are i) QAP ii) Test schedule. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are billing break up. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days



No of events are no of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are no of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are no of despatch clearances. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are no of bills. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is i) No of BG's and invoices ii) No of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days







No of events is No of tenders. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of tenders. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are no of reports (identify). Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events are no of reports (identify). Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of MIR/Reports. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of MIR/Reports. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days

No of events is No of products. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days





System shall mean the current system prevalant in the unit/region/business sector

No of events is No of points/issues to be improved. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days


SPECIFIED TIME CAN BE 6 MONTHS FROM DATE OF CREATION OF SYSTEM

SPECIFIED TIME CAN BE 5 MONTHS FROM DATE OF CREATION OF SYSTEM

SPECIFIED TIME CAN BE 1 MONTH FROM DATE OF BECOMING DUE

TO DEFINE NEW TECHNOLOGY/PRODUCTS/ SERVICES

STRATEGIC TIE-UP TO INCLUDE JV'S AND CONSORTIUM

AS PER REWARD SCHEME CIRCULAR TO BE ISSUED

RETAINED CUSTOMER MEANS ONE WHO HAS NOT PLACED ANY ORDER ON OUR COMPETITORS FOR LAST 3 CONSECUTIVE TENDERS FOR THE PRODUCT/PROJECT/SERVICE

NEW CUSTOMER MEANS ONE WHO IS IN BUSINESS & HAVE PLACED ORDER ON BHEL AFTER A MINIMUM OF 3 YEARS

TIME FRAME MEANS EXPECTED COMPLETION OF SYSTEM DEVELOPMENT

ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE TENDERS

ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE TENDERS

ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE INSURANCE CLAIMS

IT (1900)

IT (12000)

new initiative


As there is no cohesive group in place to address this Business , Extensive efforts are made to make

As this is a company vide initiative and part fo the balance score card the same is to be included.

This is a part of capability building effort emphasised in balance score card.

MATERIALS MANAGEMENT FUNCTION KRA MASTER - 2006-07


MMX00100

MMX

O

MMX00200MMX

O

MMX00300MMX

O

MMX00400MMX

O

MMX00500MMX

O

MMX00600MMX

O

MMX00700 MMX O

MMX00800

MMX

O

MMX00900MMX

O

MMX01000MMX

O

MMX01100MMX

O

MMX01200MMX

O

MMX01300

MMX

O

MMX01400MMX

O

MMX01500MMX

O

KRA Type

Placement of PO / Contract within specified days of receipt of PI./ request (days to be specified in Action plan box)

Issue of enquiry within specified days of receipt of PI

% of Material procured (by value) as per PO delivery schedule & terms.

% Reduction in rejections over previous year.

% Clearance of bills under objection within specified time

% achievement of BOIs / Subcontract itemsT/O vis a vis the target.

Number of Rate contracts / long term contracts / MOU's entered w.r.t. target.% of cases where Documents/test certifcates (specified in P.O.) for material procured are readily available and accountal of material is not held up.

% increase in liquidation of rejected material compared to earlier year.

Cost reduction through economic buying w.r.t. Target set for the year.

% reduction of advance outstanding with vendors / contractors at the year end

Direct material consumption as % of GTO net of excise.

% reduction in number of items where bin stock does not match actual stock compared to earlier year.

% reduction in no. of stockouts of stock items

% achievement of scrap sales / surplus disposal against the target for the year.

MMX01600

MMX

O

MMX01700MMX

O

MMX01800MMX

O

MMX01900

MMX

O

MMX02000MMX

O

MMX02100MMX

O

MMX02200MMX

O

MMX02300

MMX

O

MMX02400MMX

O

MMX02500MMX

O

MMX02600MMX

O

MMX02700MMX

O

MMX02800MMX

O

MMX02900MMX

O

MMX03000 MMX % closure of customs' bonds in time. O

MMX03100MMX

O

MMX03200MMX

O

MMX03300MMX

O

MMX03400MMX

O

% Reduction of average number of days from DB/CN/DRS ( receipt at the first point in the plant/site) to SRV clearances in the year

% Reduction in average time taken to settle insurance claims compared to previous year.

% reduction of cut bits / scrap during the year (by value).

% reduction of cycle time for issue of materials(including to sub contractors) [Issue voucher stage to issue accountal stage)

% consignments collected from transporters' godown within specified time after retirenment of LR (L3 only)

% Stock verification completed within specified time (For L3 only)

Procurement of capital equipment as per schedule planned / budgetted.

Errection / Commissioning by vendor of major capital facilities / BOI's purchased/ acquired as per schedule.

% of Air consignments cleared within free time

% of Sea consignments cleared within free time

% availment (by value) of all applicable duty concessions.

% of duty free licenses (including EPCG) obtained within specified target time.

Project imports registered with custom within specified time.

% reduction in demurrage paid over previous year.

% of customs/insurance/excise cases settled in the year.

Reduction in Material inventory as no of days of Shop Material Consumption.

Reduction of Old Production inventory (WIP/FG) w.r.t opening Production inventory

% Reduction in inventory of non moving (NM) items.

MMX03500MMX

O

MMX03600MMX

O

MMX03700MMX

O

MMX03800MMX

O

MMX03900

MMX

C

MMX04000MMX

O

MMX04100MMX

O

MMX04200MMX

O

MMX04300MMX

O

MMX04400MMX

O

MMX04500MMX

C

MMX04600MMX

C

MMX04700MMX

C

MMX04800MMX

C

MMX04900

MMX

O

MMX05000MMX

C

MMX05100MMX

C

MMX05200MMX

C

MMX05300MMX

C

MMX05400

MMX

C

% Reduction in inventory of slow moving (SM) items

% liquidation of year end SIT/material with fabricators.

% of indents raised within specified time

% material availability with reference to 100% completion / commissioning projects

Arrange advance manufacturing action/ Stocking proposals within specified time

% Material clearance with reference to Plan / CCSR

% Material Matching with reference to Turnover Budget

% reduction of indirect material consumption w.r.t. budget.

% Reduction in no. of NCRs reported in Audits

Timely generation/Submission of Management Information Reports(MIR)

% of eligible vendors registered within 6 months of application

% increase of A & A1 vendors as a % of total number of vendors

% increase of material categories that have at least 3 vendors.

Updation of product Material Directory as per schedule

Number of reverse / forward auctions conducted.

Reduction in delivery time for identified Subcontracting items

Identification of new items for bulk buying for common rate contract at corporate level.

No. of new IT initiatives introduced in MM function.

Implementation of identified (by Corporate MM)best MM practice in the year.

No. of items for which Technical & commercial terms finalised with vendors w.r.t. total items.

MMX05500MMX

C

MMX05600MMX

C

MMX05700MMX

C

MMX05800MMX

C

MMX05900

MMX

O

MMX06000MMX

O

MMX06100MMX

O

MMX06200MMX

O

MMX06300MMX

O

MMX06400MMX

O

MMX06401MMX

O

MMX06500MMX

O

MMX06600MMX

C

MMX06601MMX

O

MMX06602MMX

C

MMX06700MMX

O

MMX06800MMX

C

MMX06900MMX

C

MMX07000

MMX

C

Organise professional lecture/seminars.

Digitization of vendor records (out of total registered vendors) for inter-unit usage.

Arrange / Participate in Exhibition / Product display for development of new sources.

Integration of existing IT Systems/Sub-systems on scheduled date

Reply to Govt. Queries/ Audit Paras / Inspection report/ Action Taken Reports etc. furnished within specified time (2 weeks)

Reply/settlement of Audit paras within specified time (4 weeks)














MMX07100

MMX

C

MMX07200

MMX

C

MMX07300

MMX

C

MMX07400

MMX

C

MMX07500

MMX

C

MMX07600MMX

Timely finalisation of material budget. O

MMX07700MMX

O

MMX07800MMX

O

MMX07900MMX

C

MMX08000MMX

C

MMX08100MMX

O

MMX08200

MMX

C

MMX08300

MMX

O






Timely completion of BOI contracts for closure of customer contracts.

Compliance with system on management of hazardous waste

Timely finalisation of long term contracts / MOU

Identification and implemetation of 5S projects

Compliance with system on management of shelf-life materials.

Critical review of identified Policies / Systems / Procedures / Practices with a view to improve MM function

Timely renewal of statutory licences for storage of explosives / inflamables / hazardous materials.

MMX08400

MMX

C

MMX08500

MMX

Import substitution of critical items. O

MMX08600

MMX

O

MMX08700MMX

O

MMX08800MMX

C

MMX08900

MMX

O

MMX09000MMX

O

MMX09100MMX

O

MMX09200

MMX

C

MMX09300

MMX

O

MMX09400

MMX

C

MMX09500

MMX

C

% improvement of vendor satisfaction index.

Ensure timely receipt of engineering doucments from vendors

% of SAR's / CAR's w.r.t. BOIs resolved within specified time.

Development of PVC formula for high value items on rate contract.

Preparation of contract agreements & coordination with sub-contractors for signing in time.

Resolution of contractual issues / disputes in time.

% of BOI amendment proposals to PO's / Contracts cleared in time.

Identification of inactive vendors and weeding out / delisting of such vendors to maintain healthy vendor base

Rationalisation and updation of material category list of vendors for indirect materials as per schedule


Conducting Vendor satisfaction survey and preparing action plan for implementation by specified date

MMX09600MMX

O

MMX09700MMX

O

MMX09800MMX

O

MMX09900

MMX

C

MMX10000MMX

O

MMX10100MMX

C

MMX10200MMX

O

MMX10300MMX

O

MMX10400

MMX

C

MMX10500

MMX

O

Tiimely Arrangement of annual sanctions for items, such as coal, from Government.

Obtaining in time NOC from Ministry of Shipping (Transchart)

Secure in time Technical Clearance from DGFT/ Ministry of HI for Import.

Quarterly analysis and review of Performance Rating of Vendors having "B" & "C" rating (below 80 %)for remedial measures

Reduction in cost of BOIs as a % of material budget

Development of additional vendors for single source items

ESTABLISHING AWAY CENTRE FABRICATION

% of vendors' / transporters' / contractors' bills processed and sent to finance in specified time

Enlistment during the year of additional Sources / Vendors for identified items / services

% CASES OF TRANSIT DAMAGES REPORTED WITHEN IN 7 DAYS OF RECIEPT


Unit of Measurement

Time Index

Y N N X H H

Time IndexY N N X X H

% Y N N M H H

% N N N X L L

% N N N X X L

% achieved / target Y N N H M M

N N N M H M

% of consignments N N N X L M

% N N N L M L

% reduction/ target Y N N H M M

% N N N X L X

% N N N H M M

% N N N L M M

% Y N N L M H

% Y N N M H M

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)


A B C

% rate contracts finalised/ target

N N N L M H

% N N N M M M

% N N N X L M

% reduction over last year N N N L M H

% N N N X X M

% N N N X X M

N Y N H H H

N Y N M M M

% Y N N L M H

% Y N N L M H

% Y N N L M H

% N N N L M H

% N N N L M M

% N N N L X X

% N N N M X X

% N N N X L L

Days Y N N M M M

Rs.Lakhs Y N N M X X

% Y N N M M M

% reduction in days over last year



% N N N M M M

% N N N M M M

% N N N X L M

% N N N M M M

N Y N M M M

% N N N M M M

% N N N M M M

% N N N L L L

% N N N L L L

N Y N X M M

% N N N H M L

% Y N N H M X

% Y N N H M M

Y Y N X M L

No. of auctions N N N M M X

No of items N N N M M X

No. of items Y N N X M X

Number N N N M M X

Number N N N M M M

No. of items Y N N H H M




Number N N N M M X

% N N N L L M

Number N N N M M L

N Y N H H H

% Y N Y M L L

% Y N Y M L L

Time IndexY N Y M L L


Y Y Y H M L

Score Y N Y M X X

Time IndexY N Y X M M

Number of new circles N N Y M X X

TQM Score Y N Y H X X

Y Y Y X M X

Time IndexY N Y X X M

Y Y Y L M H

Number N N Y M M M

Time IndexY N Y X M H

N Y N H H H






N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

N Y N L M L

N Y N H H M

No. of NCRs. N N N L M H

N Y N H M L

Number N N N M M M

No. of NCRs. N N N X M M

Number N N N H M X

N Y N L H M










% N N N M M L

Rs. Lakhs N N N H H M

N Y N L H M

% N N N L H M

Number N N N H M L

N Y N L M M

N Y N H M L

% N N N M H M

Number N N N L L L

N Y N M M M

Y N N H H X

Y Y N H M X







Y Y N H H H

Y Y N L M M

Y Y N H H H

No. of vendors reviewed N N N M M M

% of material budget N N N H H H

number of identified items Y N N H H H

NUMBER OF VENDORS Y N N H H H

% N N N X X M

no of firms. N N N H H H

% N N N M M H





KRA Remarks

Computer report

Department report.


Finance report.

Department Reports

Survey Report

Project report

Unit QA/QC

Quality Deptt.

Project report

Project report

Project report






Action plan document

Project report

Project report

Project report

Project report

Project report

Section report

Departmental record

Vendors have been getting registered since several years.In order to maintain healthy and capable vendor base , it is also necessary to weed out / delist inactive vendors in a planned manner.

Source Development Cell report

a) So far there has been thrust on direct materials. It is proposed to provide impetus to PMD activity for indirect materials also. b) KRA required for "Buying" and "Vendor Development" departments.



This will help in finding out vendors' level of satisfaction and their expectations from BHEL in order to bridge the gap and achieve business excellence.

Amount realised -

-

-

Section report -

-

PMD -

-

DEPTT RECORD

No of firms added.

DEPTT RECORD

NOC( for ports & units) taken from Transchart

% increase over last year achievement.

PO values and turnover completion

REPORTS /APPROVALS

ERECTION & CONSTRUCTION FUNCTION KRA MASTER - 2006-07KRA id KRA Description Unit of Measurement

CSX00100 CSX O Time Index

CSX00101 CSX O

CSX00102 CSX O






CSX00300 CSX C

CSX00301 CSX O

Function ID

KRA Type

Establishing the new sites as per plan

Preparation of resource planning within 'X' days of LOI

Time taken for completion / Time allocated ('X' days) X 100

Deployment of resources as per plan ('X' days)

Time taken for completion / Time allocated ('X' days) X 100

Establishment of site infrastructure as per schedule

Timely finalisation of sub-contracts

Submission of sub-contract(s) specifications for tendering 75 days before commencement of work as per L2 schedule

Finalisation of tender document(s) for floating NIT 70 days before planned commencement of work at site

Floating of tender enquiries/ evaluation of technical & price bids and finalisation of sub-contracts

Optimisation of number of vendors in Services where number of vendors are less than seven

Total increase required in identified Services / Total no. of services X 100

Identification of potential vendors in services where the number of vendors are less than seven and subsequent enlistment as per procedure

Total number of potential vendors identified / Total number of minimum potential vendors to be identified X 100



CSX00500 CSX O

CSX00501 CSX O

CSX00502 CSX O

CSX00503 CSX O

CSX00504 CSX O

CSX00505 CSX O

CSX00506 CSX O

CSX00507 CSX C

CSX00600 CSX O

Submission of Annual Performance Reports of Vendors

Review of Performance Evaluation Reports received from site and updation of vendors list as per Policy guidelines

% increase in number of milestones achieved in a project with respect to project schedule

[(No. of milestones achieved / No. of milestones planned) - 1] X 100

Timely preparation and review of action plan for the milestones which can be advanced

Time taken for completion / Time allocated

Timely implementation of action plan for advancement of identified milestones

Time taken for implementation / Time allotted

Erection checks of equipment and systems for completion

No. of days saved / No. of days planned

Reporting of non-conformities to MUs within three days of occurrence

Average no. of days of delay for reporting after the occurrence

Assess and prioritise integration of inputs (including customer inputs) for erection activities/ ahead of plan

No. of days saved / No. of days planned

Preparation of joint protocols (after ensuring adherence to quality plans) of the equipment/ systems erected)

No. of protocols completed / No. of protocols to be completed X 100

% Success rate of milestones advanced

No. of milestones advanced / No. of milestones planned for advancement X 100

No. of units commissioned as per Balanced Score Card

No. of units commissioned / No. of units planned for commissioning X 100

CSX00601 CSX O

CSX00602 CSX O

CSX00603 CSX O


CSX00605 CSX C

CSX00700 CSX C

CSX00701 CSX C No. identified

CSX00702 CSX C

CSX00703 CSX C

CSX00800 CSX C Increase in CSI

CSX00801 CSX O No. of Meets

CSX00802 CSX C

CSX00803 CSX O

CSX00804 CSX C

CSX00805 CSX O

CSX00900 CSX O

CSX00901 CSX O

Finalisation of erection/ commissioning procedures and obtaining their approval from customer/ consultants

Nos. approved / Nos. planned X 100

Finalisation of erection/ commissioning check list as per plan

Nos. finalised / Nos. planned X 100

Deployment of T&P and IMTEs at site for erection/ commissioning as per plan

No. of T&Ps and instruments deployed / Total No. planned X 100

Planning of inputs for course correction for erection and commissioning the projects as per schedule

Outsourcing of expert services for erection/ commissioning as per requirement

No. of requirements met / No. of requirements as per plan X 100

Reduction in cycle time of identified processes

Days reduced / Previous best X 100

Identification of processes targeting cycle time reduction

Evaluation of alternatives to existing processes/ to achieve cycle time reduction

Nos. evaluated / Nos. identified X 100

Timely execution of action plan for cycle time reduction

Days reduced / Previous best X 100

Enhancement in customer satisfaction score

No. of Customer meets conducted

% of feedback incorporated resulting out of customers meets

No. of feedback implemented / No. of feedback accepted for implementation X 100

Registration/ followup and resolution of customer complaints

No. of complaints resolved / Total no. of complaints registered X 100

Implementation of Improvement Projects

No. of projects implemented / No. of projects planned X 100

Proactive customer visits to enhance customer relationship

No. of visits undertaken / No. of visits planned X 100

Completion of Reliability Run / Trial operation of the Unit(s) as per target

No. of reliability run completed / No. of reliability run planned X 100

Resolution of non-conformities observed during trial operation

No. of Non conformities resolved / Total no. of non-conformities X 100

CSX00902 CSX O

CSX00903 CSX C





CSX01200 CSX O

CSX01201 CSX O

CSX01202 CSX O % of total claims settled

CSX01300 CSX Settlement of audit paras O % of audit paras settledCSX01400 CSX O Time Index

CSX01401 CSX O

CSX01402 CSX O

CSX01403 CSX O

CSX01500 CSX O


CSX01502 CSX O

Resolution of technical issues for system stabilization

No. of Systems stabilized / No. of systems requiring stabilization X 100

Resolution of generic erection issues

No. of issues resolved / No. of issued identified X 100

Preparation and submission of project completion reports 30 days before site closing

% reduction in time for budgetted monthly cash collection

Submission of Erection/ Construction/ supply invoices within 10 days of completion of activities

Timely verification of invoices for realisation of payment

No. of provisional insurance claims converted to final claims during the year

% of total no. of provisional claims lodged

Arranging documents for lodging final claims

% of total no. of final claims lodged

% of claims settled out of total claims due

Timely closing of sub-contracts as per plan

Material reconciliation as per plan


Obtain time extension as applicable as per plan


Processing and verification of final bills as per plan


% reduction in time for achieving site closure with respect to plan

No. of days reduced / No. of days planned X100

Identification of 80% pending points within 25 days of completion of trial operations and balance 20% progressively within 60 days

Preparation of action plan for resolution within 7 days of identification of pending points


CSX01503 CSX O

CSX01504 CSX O



CSX01600 CSX % reduction in wastages O % of amount of BSC

CSX01601 CSX C Number

CSX01602 CSX Optimisation of T&P deployment O

CSX01700 CSX IT Initiatives taken C % completed

CSX01800 CSX C Nos. accepted

CSX01900 CSX O % increase in budget

CSX01901 CSX O % of Budget

CSX01902 CSX O

CSX01903 CSX C No. of initiatives

CSX02000 CSX O % of Budget

CSX02100 CSX O % amount realized

CSX02200 CSX C % reduction

Liquidation of pending points within 90 days of action plan


Diversion of surplus materials as per contract within 120 days from completion of trial run


Timely release of manpower as per plan

Timely submission of as-built marked up drawings

Number of improvements in erection processes

Total no. of days actually utilised / Total No. of days of availability

Suggestions given for system/ product improvement

Enhancement of physical turnover

Acheivement of physical turnover

Preparation and finalisation of quarterly resource plan within specified days

Actual days taken / Specified days

Initiatives taken for enhancement of physical turnover

Achievement of financial turnover

Identification and realization of unpaid old outstandings

% reduction in downtime of Cranes by implementing MMS (Mandatory Maintenance System) over the prescribed 'X' days

CSX02201 CSX O

CSX02202 CSX O

CSX02203 CSX C No. of action plans prepared

CSX02204 CSX O

CSX02300 CSX C Nos. developed / Nos. planned

CSX02301 CSX O

CSX02400 CSX C Nos. developed / Nos. planned

CSX02401 CSX O

CSX02500 CSX Timely submission of MIRs O % submissions delayedCSX02600 CSX O % utilised against sanction

CSX02700 CSX O %

CSX02800 CSX O %


Updation of history cards of all Cranes incorporating details of breakdown maintenance/ overhauls and quarterly submission to Hq. within first 10 days of each quarter


Preparation and submission of details to Hqrs/ in the prescribed format/ of routine maintenance carried out on Cranes before 10th of every month.


Preparation of action plans after analysing the updated history cards and reports of cranes for breakdown/ overhaul and routine maintenance within specified time

Implementation of action plans within specified time (quarterly)

% of action plans implemented as identified for every quarter

Development of Standard L2 Network for EPC contracts

Timely conversion of standard L2 network for EPC contract to site specific


Development of Standard L3 Network for EPC contracts

Timely conversion of standard L3 network for EPC contract to site specific


Utilisation of Capital Budget (Planned / Non-Planned)





CSX03100 CSX O

CSX03200 CSX O Score


CSX03202 CSX O Number of new circles

CSX03300 CSX C TQM Score

CSX03301 CSX O

CSX03302 CSX C Time Index

CSX03400 CSX O

CSX03500 CSX C Number


CSX03700 CSX C

CSX03800 CSX C

CSX03900 CSX C















Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA)

Ia = No. of projects planned Ib = Sum of No. of days delay / Sum of total No. of days planned





CSX04000 CSX C

CSX04100 CSX C

CSX04200 CSX C

CSX04300 CSX O

CSX04301 CSX O

CSX04302 CSX O

CSX04303 CSX O

CSX04304 CSX O

CSX04305 CSX O







Achieveing Materials Management Effectiveness

Effectiveness index = 1/n (ΣCn)

Regularisation in Road Permits Form Counterfoils within X days

No. of forms regularised within stipulated time (X days) /Total no of consignment received in X days

Reduction in Demmurages/Wharfage in consignments within X days

No. of consignments not incuring demmurage in X days / Total no of consignment received in X days

Generation of Pending Materials List within "X" days

No. of reports generated within stipulated time (X days) / Total no of reports required to be generated

Material verification within "X" days of receipt

No. of consignments verified within stipulated time (X days) /Total no of consignment received

Raising of MDRs within "X" days of verification

No. of MDRs raised within stipulated time (X days) /Total no of MDRs raised

CSX04400 CSX O % Reduction in time



CSX04500 CSX O %

CSX04501 CSX O

CSX04502 CSX C

CSX04503 CSX O

CSX04504 CSX O % submissions delayed

CSX04600 CSX O % reduction in defective joints

Percentage reduction in time taken in submission of technical information and relevant data (project plans, manpower, infrastructure, T&P, sub-contracting, etc) for tender preparation by Marketing

Reduction in time towards collection of the key data required for techno commercial ofers and its compilation with respect to time schedule

Reduction in time towards preparation of technical information (estimation of manpower, infrastructure, T&P and sub-contracting requirements) with respect to time schedule

Percentage reduction in outages of T&P / Erection Equipment

Regular updation of history cards of cranes and lifting tackles and submission by 7th of every month


Development of MMS tool for preventive maintenance of erection T&P as per plan


Implementation of Mandatory maintenance systems (MMS) for erection T&P and heavy duty cranes

No. of equipments covered under MMS

Regular updation of history cards of electrical equipment like welding generator, transformer rectifier and submission by 7th of every month

Effective control in the area of welding, heat treatment and NDT by reducing a number of defective joints through monitoring, improved procedures and resource planning



CSX04603 CSX O %


CSX04605 CSX O % reduction in defective joints

CSX04700 CSX O % amount saved


CSX04900 CSX C No. of skills added

CSX05000 CSX O % of complaints resolved

CSX05001 CSX O Number

CSX05002 CSX O % resolved

Timely preparation of project/ work specific procedures for welding, NDT and heat treatment for their effective implementation

Timely availability of resoruces for welding, NDT and heat treatment works (I.e., deployment of equipments and consumables)

% Deployment of approved welders on the job by ensuring welders test

Timely replacement of non-performing welders, identified during reviews, as per plan

Review the process of welding, NDT, heat treatment to ascertain % reduction in defective joints

% saving in cost by providing experts for short periods for SAS/ Construction Jobs to avoid deputation of supervisory personnel on a regular basis

Timely interaction with advocates/ legal experts for resolution of legal matters/ arbitration pertaining to contractrs

Acquiring additional technical skills for multi-skilling

Resolution of customer complaitns, including observations as per prevailing system

Segregation of customer complaints and observations

Preparing relevant reply to the observations and responding to customer withing specified period as per plan

CSX05003 CSX O % complaints dispositioned

CSX05004 CSX O % complaints resolved

CSX05100 CSX O

CSX05200 CSX

C

Analysing complaints area-wise/ function-wise and interacting with concerned engineers/ engineering centre for proper disposition

Responding to customers for given disposition

Preparation of customer project related capital investment budget as per schedule


Accomplishment of targets of Unit/NC/Function/Department

level Balance Score Card


ERECTION & CONSTRUCTION FUNCTION KRA MASTER - 2006-07

Y H M X

M H M

X M H Deployment plan

H M L Deployment plan

Y M H L

Y L H M

H M M

X H M

H M X Approved vendors list

X H M Approved vendors list

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)

Suggested Weightage for category A B

C


Customer order / L1 schedule

Customer order / L1 schedule

Deployment plan as per sl.no.3

Deployment plan as per sl.no.3/ L2 schedule

Deployment plan as per sl.no.3/ Site Plan

Deployment plan as per sl.no.3/ Site Plan

M H X

L M H

Y H H M L2/ L3 schedule

X M H L2/ L3 schedule

X M H L2/ L3 schedule

X M H Action plan

X L M SAR/ CAR/ Other reports

M L X L2/ L3 schedule

X L H FQPs

H H H L2/ L3 schedule

Y H X X L2/ L3 schedule/ BSC

Approved vendors list/ Evaluation reports

Approved vendors list/ Evaluation reports

Y L M M

Y X M M

X M M Departmental Procedure

M M X

Y M M X Deployment plan

Y M H X Benchmark/ Report

L H M Analysis of benchmarks

L H M Project review reports

X M H Benchmark/ Report

Y H M X

H X X Plan/ Compliance Report

Y H H M

L H H

H H H

H M X Feedback report

Y M H H Final protocol

Y M H H Customer punch list

Controlled Documents as per ISO

Controlled Documents as per ISO

L2/ L3 schedule/ Catchup plan

Customer Perception Survey Report/ Feedbacks through Customer Meets

Feedback report/ Status report

Customer Complaint databank/ SOMS

Improvement Projects plan/ BSC/ Customer Perception Survey Report

Y L M M Customer punch list

Y H M X

M M M Site execution documents

M H L Budget / BSC

X M M Departmental Procedure

X M H Departmental Procedure

Y X H M Site records

Y X M H Site records

X M L Site records

H H M Audit records

M H H Regional Plan

Y X M H Contract closing plan

Y L M H Contract closing plan

Y M M H Contract closing plan

H M L Site closing plan

M H H Site closing plan

Y L H M Site closing plan

Customer punch list/ Feedback from other projects

Y Y L H H Action Plan

Y Y L H H Site Action Plan

M X X Regional Plan

L M L Site Action Plan

M M H BSC

M M X Completion reports

M M X T&P Log

Y M M L BSC

L M M BSC/ Records

Y H H H Regional Budget

Y M M M Regional budget

X M M Site Plan

X M H Site Plan

M M M Regional budget

Y L H M Finance records

H H M History cards

Y X M H History cards

Y L M H Monthly reports

X H M

L M H Action Plans

Y H M M

Y M H M Standard L2 network

Y H M M

Y M H M Standard L3 network

L M M RecordsY H M M Approved Capital budget

Y Y M L L

Y Y M L L

Y Y M L L

History cards and monthly reports

Available site specific L2 schedule and records

Available site specific L3 schedule and records




Y Y M L L

Y Y Y H M L

Y Y M X X Survey Report

Y Y X M M Project report

Y M X X Unit QA/QC

Y Y H X X Quality Deptt.


Y Y X X M Project report

Y Y Y L M H

Y M M M

Y Y X M H Project report

N Y H H H Project report








X H M

X M H

X H H

X M H

X M H

X M H

Material despatch documents






X H M Tender schedule

Y X H M

X H M Tender schedule

Y M H M Departmental Procedure

Y X M H History Cards

Y Y X H M Manufacturer's Guidelines

Y X M H MMS Manual

X L H History Cards

M M H Project Schedule

Manufacturing Units and Marketing

L M H Site Action Plan

L H H

X M H

X L H

L M M Erection Schedule

M H M SAS/ Customer requirement

M H X

X M H Site development plans

H M X Departmental Plan

M H X Complaint Register

X M L Complaint Register

Deployment Plan and site requirement



Legal cases/ arbitration issues

L M L Complaint Register

L M L Complaint Register

Y H M L Project Schedule

Y N N H H X

Rating declared at year end by Corporate / Unit

Management

ERECTION & CONSTRUCTION FUNCTION KRA MASTER - 2006-07Remarks

Where Ia = Total no. of sites delayed in opening / Total no. of sites to be opened. Ib = Total no. of days of delay / Total time planned in days

X' days will be decided as per contractual requirementsPro-active measures where required to be covered under the same KRA

X' days will be decided as per planResources: HR/ T&P/ vendors/ sub-contractorsNote: CFX to communicate Deployment Plan to SCP & Sites.

Infrastructure includes Office/ Stores/ Open Stores/ Residential accommodation/ communication/ transport/ field hostel/ Watch & Ward and banking arrangements/ etc.

Where Ia = Total no. of sub-contracts delayed in finalisation / Total no. of sub-contracts to be finalised. Ib = Total no. of days of delay / Total time planned in days

Where Ia = Total no. of specifications delayed in submission / Total no. of specifications to be submitted. Ib = Total no. of days of delay / Total time planned in days

Where Ia = Total no. of tender documents delayed in finalisation/ Total no. of tender documents to be finalised. Ib = Total no. of days of delay Where Ia = Total no. of tenders delayed in finalisation / Total no. of tenders to be finalised. Ib = Total no. of days of delay / Total time planned in days

Services means vendors doing E&C of Boiler/ TG etc. and also suppliers of different products.

Example: No. of Services = 3 (Boiler/ TG/ C&I)Existing Vendors (5/ 3/ 2 respectively)Min. Required vendors = 7 in each serviceHence/ Gap = 2/ 4/ 5 respectivelyPotential vendors identified = 0/ 3/ 5 respectivelyTotal no. of potential vendors identifie

Ia = No. of vendors evaluated / Total no. of vendors working Ib = Sum No. of days of delay / Sum No. of days planned

Ia = No. of Vendor List updated / No. of List planned for updation!b = Sum of delays in days / Sum of the planned days

Site will prepare and review an Integrated Action Plan for all the milestones identified for advancement

Site will prepare an Integrated Action Plan for all the milestones identified for advancement

As per reward scheme circular to be issued

Where Ia = Total no. of inputs delayed / Total no. of inputs to be given. Ib = Total no. of days of delay / Total time planned in days

Conductance of Customer Perception Survey by an external agency

This

Ia = Actual cash collection / Budgeted cash collection. Ib = Total no. of days delayed in collection / Total time allocatedNote: The time allocated is defined in the contract

Where Ia = total no. of invoices delayed / total no. to be invoiced. Ib = total no. of days delayed / total days planned

Where Ia = total no. of verification of invoices delayed / total no. invoices to be verified. Ib = total no. of days delayed / total days planned

Where Ia = total no. of sub-contracts closure delayed / total no. sub-contracts to be closed. Ib = total no. of days delayed / total days planned

Where Ia = Total No. of pending points delayed for identification / Total no. of pending points to be identified. Ib = Total no. of days delayed / total days planned (60 days)

Nos. accepted by HoF

Budget as finalised by the Regional Hqrs.

Budget as finalised by Corporate Office

Every quarter the resource plan must be reviewed

Budget as finalised by the Regional Hqrs.

Where Ia = Total No. of manpower release delayed/ Total no. of manpower identified for release. Ib = Total no. of days delayed / total days planned

Where Ia = Total No. of marked up drawings delayed in submission/ Total no. of marked up drawings to be submitted. Ib = Total no. of days delayed / total days planned

Annual overhaul period/ if any/ will not be accounted as downtime.'X' days to be picked up from downtime details as furnished by CFX for respective cranes

#NAME?

As per Departmental Procedure

- Prescribed formats will be furnished by CFX along with history card of Crane- Prescribed formats for the old running cranes will be furnished by CFX latest by 10th of July 2004

Standard L2 Network (on Primavera) to be developed for different Unit capacities

Timely conversion means one week ahead of contractual commitment for submission

Standard L3 Network (on Primavera) to be developed package-wise for different Unit capacities

Timely conversion means the readiness of the L3 networks two weeks ahead of start of erection activities in respective packages



DropDropDropDrop

Deleted

Cn=Factor from the Child KRA and n= total no of child KRAs selected

Factor for Cn in KRA CSX4400'X days' is as defined in the DP





(Σ CSX04501 + CSX04502) X 100

Ia = Total no. of inforamtion and data collected / total No. of information to be collectedIb = Total no. of days reduced / total no. of days planned

Ia = Total no. of data prepared / Total no. of data to be prepared Ib = Total no. of days reduced / total no. of days planned

L5 = 100%L1 = 80%% reduction in outages = (1-total No. of equipment under breakdown in one month / total no. of equipment available at site) X 100

L5 = Four days early L3 = As per Schedule (no delay)L1 = 4 days delay


L5 = 100% coveredL1 = 80% covered


Total no. of defective joints / total no. of joints welded X 100

No. of skills developed to work independently

Where Ia = No. of procedures implemented / total no. of procuedures to be implementedIb = Total no. of days of delay / total days planned for making procuedures

Where Ia = No. of resoruces deployed / total no. of resources to be deployedIb = No. of days delayed for deployment / total no. of days allotted for deployment

No. of approved welders deployed / No. of welders to be deployed X 100

Total no. of welders replaced / total no. of welders to be replaced X No. of days delayed / total no. of days for replacement as per plan

Total no. of defective joints / total no. of joints welded X 100

Amount saved = (1-Cost of Deputation for short periods / Cost of deputation to be incurred in case of posting) X 100

Ia = No. of documents or replies prepared / Total no. of documents or replies to be preparedIb = No. of days delayed in preparing documents / total no. of days available

This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be

assigned a weightage upto 100%

ENGINEERING / DESIGNING FUNCTION KRA MASTER - 2006-07

KRA_ID Function KRA Description

EDE00100 EDE Proposal/Tender Engineering/ Estimates completed in time OEDE00101 EDE Design/selection of equipments/ system OEDE00102 EDE Preparation of schemes/layout drgs. OEDE00103 EDE Preparation of technical offer OEDE00104 EDE Estimation O

EDE00105 EDE Computerisation of Tender Proposals C

EDE00106 EDE Computerisation of proposal Engineering CEDE00107 EDE Finalisation of performance guarantee schedule for proposals O

EDE00200 EDE O

EDE00201 EDE Average response time to customer Technical queries on proposals OEDE00300 EDE Standard proposals prepared and submitted as per plan CEDE00301 EDE Design/selection of equipments/ system for standard proposal CEDE00302 EDE Preparation of schemes/ layout drgs. for standard proposal CEDE00303 EDE Preparation of technical offer for standard proposal CEDE00304 EDE Estimation of standard proposal C

EDE00400 EDE Ratio of orders received to tenders submitted and decided O

EDE00500 EDE O

EDE00600 EDE O

EDE00601 EDE O

EDE00602 EDE C

EDE00700 EDE O

EDE00800 EDE Business acquired through RLA/ R&M / Consultancy services O

EDE00801 EDE Review of customer requirements in time O

EDE00802 EDE Organising site performance data & results of RLA studies in time O

EDE00803 EDE Preparation of technical offer & estimate in time O

EDE00804 EDE C

EDE00900 EDE O

KRA Type

Reduction in Technical Queries on offers submitted for tenders having detailed specifications

Technical support to Proposal/Tender Engineering/ Estimates for timely completion.

Reduction in time to submit technical offer/ tender document/ Estimates

Creation/Updation of Engineering Cost Data for tendering / Estimation

Documenting for KM Portal the process change adopted to achieve time reduction within specified time schedule

Technical acceptance of offers by customer for In house developed products.

Developing checklists& computerisation of procedure for RLA studies within specified time schedule

Input information settled with other products/ engineering groups as per agreed schedule

EDE00901 EDE Finalisation of information flow schedule with other BHEL Unit O

EDE00902 EDE O

EDE00903 EDE O

EDE01000 EDE O

EDE01001 EDE Finalisation of list of information required from customer O

EDE01002 EDE O

EDE01100 EDE O

EDE01200 EDE O

EDE01300 EDE OEDE01400 EDE Completion of contract Engg. Documents in time. OEDE01401 EDE Completion of Project /Lay out Engineering in time O

EDE01402 EDE O

EDE01403 EDE C

EDE01404 EDE C

EDE01500 EDE Timely issue of Engg inputs to sites for erection as per schedule OEDE01600 EDE Obtaining customers approval on Engg. Drgs.// Documents in time OEDE01601 EDE Preparation / Finalisation of Vendors / Sub-Vendors list in time. OEDE01602 EDE Finalisation of quality plan OEDE01603 EDE Finalisation of Computerised Engg. Drgs. O

EDE01604 EDE C

EDE01700 EDE Engineering information issued as per manufacturing plan. O

EDE01701 EDE O

EDE01702 EDE Issue of Enineering Indent in time O

EDE01703 EDE O

EDE01800 EDE O

EDE01801 EDE C

EDE01900 EDE Timely arranging of ODC sanction from railway for transportation O

EDE02000 EDE Statutory approval obtained as per schedule O

Releasing input information to other BHEL unit as per information flow schedule

Average time taken for review & commenting of drawings/ documents from other BHEL Unit

Interface information arranged from/to customer/consultant as per project schedule

Average time taken for review & commenting of customer drawings/ documents

Project milestones achieved by monitoring group for engg. documents and interface information

Average time taken to resolve contractual issues related to scope and specification

Average time taken for issue of L3 schedule (indents/drawings/ documents)

Contract drawing/ document/ O&M Manuals/ E & C documents submitted in time

Computerisation of Project/Layout Engg. within specified time schedule

Computerisation of Contract drawings/documents/O&M and E&C documents/manuals within specified time schedule

Computerisation of Customer Approvals on Engg. Drawings/documents within specified time schedule

Issue of Manufcaturing documents as per schedule ( Drawings/GMS/CBOM/GIS/MID/PGMA/Engg. Spec. etc.)

Issue of Packing/Shipping documents/ completion schedules as per schedule

Design calculation/ analysis/ documentation completed as per schedule

Computerisation of design calculation & analysis within specified time schedule

EDE02100 EDE Deviation from tender material cost w.r.t. final design material cost O

EDE02200 EDE Number of PIR proposals approved in TC/PC & initiated C

EDE02201 EDE C

EDE02202 EDE O

EDE02203 EDE O

EDE02204 EDE Timely initiation of PIRs OEDE02300 EDE Completion of approved PIR as per schedule OEDE02301 EDE Preparation of development plan OEDE02302 EDE Conceptual design against development project OEDE02303 EDE Detailed Design against development project OEDE02304 EDE Design Review against development project OEDE02305 EDE Proto type manufacturing/ Assy OEDE02306 EDE Routine Tests against development project OEDE02307 EDE Type testing/Performance testing OEDE02308 EDE Project completion report C

EDE02400 EDE New products/ services introduced as per schedule OEDE02500 EDE No. of designs validated within the year O

EDE02600 EDE No. of type test conducted / organised successfully during the year OEDE02700 EDE Completion of MOU projects in time OEDE02800 EDE No. of products variant added during the year O

EDE02900 EDE No. of product standards/ specification reviewed O

EDE03000 EDE C

EDE03100 EDE O

EDE03101 EDE C

EDE03200 EDE O

EDE03300 EDE No. of customer training programs/ technical presentations O

EDE03400 EDE Timely review & updation of PMD. O

EDE03500 EDE O

EDE03600 EDE O

EDE03700 EDE Average time taken for approval of vendor drawing / documents O

No of documents generated by state-of-the-art technology scanning & loaded on KM Portal

Timely preparation of product development plan & identification of PIRs

Timely approval of proposed PIRs by organising review in TC/PC meetings

No. of new design methods / calculations carried out during the year and captured as procedure for KM Portal

Response/recommendations to customer query/complaint within targeted time

Documenting for KM Portal within specified time schedule the responses to customer complaints

Technical support provided to customer for resolving operational problems

Release of Material forecast/ Procurement specifications/ indents in time

Average time for technical recommendations for purchase/bought out items

EDE03800 EDE Reduction in no. of items with less than three vendors CEDE03900 EDE Rate contract entered as per plan O

EDE04000 EDE OEDE04100 EDE No. of shop problem studied and resolved during the year O

EDE04101 EDE C

EDE04200 EDE O

EDE04300 EDE O

EDE04400 EDE Average Time taken for completion of as-built drawings OEDE04500 EDE No. of Site problem attended and resolved during the year O

EDE04501 EDE CEDE04600 EDE No. of PG /PE Tests conducted & reports prepared OEDE04601 EDE Proposals for PG /PE Tests prepared in time OEDE04602 EDE Preparation of test procedure & scheme OEDE04603 EDE Organising site operation data OEDE04604 EDE Timely calibration of PG test instruments OEDE04605 EDE Test conducted & report submitted in time O

EDE04606 EDE C

EDE04700 EDE No. of system testing / commissioning completed O

EDE04800 EDE Reduction in test cycle time O

EDE04900 EDE No. of new test methods established CEDE05000 EDE No. of online spare catalogues generated. C

EDE05100 EDE Completion of new design of tooling as per emerging technologies CEDE05200 EDE % of tooling activity completed as per schedule O

EDE05300 EDE % success of the tooling designed during the year O

EDE05400 EDE Reduction in engineering cycle time O

EDE05401 EDE Identification of projects &deciding action plan as per schedule O

EDE05402 EDE C

EDE05403 EDE No. of Special IT initiatives implemented C

EDE05404 EDE C

EDE05500 EDE C

Value of non moving inventories/ site returned material utilized during the year

Documentation of shop problems resolved for KM portal within specified time

Technical support provided for Erection & Commissioning of prototype equipments

Average time taken to recommend resolution to engineering punch points related to contract closing

Documentation of site problems resolved for KM portal within specified time

Documentation of PG/PE tests for KM Portal within specified time schedule

Increase in Drawings/ models generated through special softwares like IDEAS/ PROE/PDS/ PDMS/ CFD/ etc

Documenting for KM Portal within specified time schedule the procedure for achieving reduction in Engg.cycle time

Special assignment (other than normal identified responsibility) to be completed during the year (Details of assignments & milestone targets to be given in action plan)3

EDE05600 EDE Cost saving due to Engg. efforts O

EDE05601 EDE Identification of cost saving projects & deciding action plan O

EDE05602 EDE O

EDE05700 EDE improvement of Internal customer satisfaction score O

EDE05701 EDE Conducting Survey in time O

EDE05800 EDE CEDE05900 EDE Increase in number of suggestions O

EDE06000 EDE House Keeping / 5S implementation OEDE06100 EDE Implementation of identified training needs C

EDE06200 EDE No. of improvement projects/ QIP/ JIP/ SIP/ PIP etc. completed O

EDE06300 EDE C

EDE06400 EDE O

EDE06500 EDE O

EDE06600 EDE O

EDE06700 EDE Reduction in customer complaints O

EDE06701 EDE O

EDE06702 EDE O

EDE06703 EDE O

EDE06800 EDE O

EDE06900 EDE O

EDE07000 EDE Validation of computer programs O

EDE07100 EDE Milestones on knowledge management project completed C

EDE07200 EDE New technologies/ systems absorbed/ introduced as per plan C

EDE07300 EDE Patents/ copyrights filed as per schedule C

Total savings due to VE/ Economic Buying / Alt. source/ Productivity/ Indigenisation/Alternate Material

No of action plans identified & implemented for TQM / ISO/ NABL/HSE in time

Standardisation projects completed as per schedule (Individual level)

Reduction in no. of Design/ drawing/ drafting changes due to engineering errors

Average time taken to dispose off NCRs (DCNs/ DCRs/ concessions/ deviations)

No of equipment for which feed back/performance data obtained during the year

Corrective & preventive actions implemented through DRC/RCA meetings

Corrective & preventive actions implemented through analysis of SAR/CAR

No. of corrective/ preventive actions recommended from feedback on performance of products

No. of system deficiencies identified and accepted by the auditee during pre-commissioning/ commissioning/ post-commissioning audits.

Average resolution time for computer hardware and software complaints

EDE07400 EDE No. of technical paper presented/published C

EDE07500 EDE O

EDE07600 EDE O

EDE07700 EDE O

EDE07800 EDE Timely inputs to unit/corporate for BUDGET/FLASH/MIRs etc. O

EDE07900 EDE Finalisation of Functional scorecard by specified date O

EDE08000 EDE Improvement in Employee Satisfaction Score O

EDE08001 EDE OEDE08100 EDE Increase in no. of active Quality Circles in the deptt. OEDE08200 EDE Achieving Business excellence thru' TQM at Deptt. level C

EDE08201 EDE Preparation of action plan based on Position report O

EDE08202 EDE C

EDE08300 EDE Development of Knowledge management Portal OEDE08400 EDE Contributing case studies etc.for Knowledge Management Portal CEDE08500 EDE Completion of KM Projects as per schedule C

EDE08600 EDE C

EDE08700 EDE C

EDE08800 EDE C

EDE08900 EDE C

EDE09000 EDE C

EDE09100 EDE CEDE09200 EDE No of A4 equivalent Drgs digitised as per plan CEDE09300 EDE Outsourcing of Design/Engg/Drafting activities as per schedule OEDE09301 EDE Indenfication/ Evaluation and Finalisation of Vendors as per plan O












EDE09302 EDE OEDE09303 EDE Review of drawings/document submitted by vendor OEDE09400 EDE No of vendor Evaluation carried out during the year OEDE09500 EDE No of new Product/Plant standard/Specification generated O

EDE09600 EDE Finalisation of scope and issue of engg information for Repair W.O. OEDE09700 EDE Number of engineering highlights presented in MCM O

EDE09800 EDE Timely completion of R&D budget for approval of Board O

EDE09900 EDE C

EDE10000 EDE Organising timely clearance of PIR proposals. O

EDE10100 EDE OEDE10200 EDE Organising completion of Collaboration milestones as per shedule. O

Preparation and issue of Specification and recommendation for placement of order..


Timely preparation of yearly KM-Budget as per KM-policy guide lines.


Unit of Measurement

Time IndexY N N M X



Time Index Y N N X X H

Time Index Y N N X X H

Y Y N X X H

Y Y N X X H


% reduction over last year N N N X L X

Average No. of days Y N N M M

Time Index N N N M X





% success Y N N M M X

Time Index

N N N L L L

% reduction over last year Y N N X L M

N Y N X L L

Y Y N M H H

% offers accepted/ submitte N N N H M X

Rs. Lacs N N N H X X

N Y N X H X

N Y N X X M

Y Y N X X M

Y Y N M H H

Time IndexY N N X M M

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)


A B C

L



L L







N Y N X L M

Time IndexN N N X L M

% reduction in Av. Time over N N N X L M

Time IndexY N N X L M

N Y N X L M

N Y N X L M

Time IndexN N N X M M

Y Y N X M M

N Y N X L L

Time Index Y N N L X


Time IndexY N N X M H

Y Y N L M H

Y Y N H H H

Time IndexN N N X L L

Time Index Y N N X L X




Y Y N M H H

Time IndexY N N L M H




Time IndexN N N X M H

Y Y N X H H

N Y N X X L

N Y N X M M






L







% deviation N N N X X M

NumberY N N H M X

NumberN N N X X L

N Y N X M X

N Y N M X X

N Y N X X L

Time Index Y N N M X X









Time IndexN N N H M L

Number N N N X M M

NumberN N N X X M

Time Index N N N M H H

Number Y N N X L M

Number

Y N N X L L

NumberN N N X M M

Time Index

Y N N M M

Time IndexY N N M H H

%N N N M M

NumberN N N L L L

Y Y N M X X

Time IndexY N N X L M

% reduction in Av. Time over N N N X L L

% reduction in Av. Time over N N N X X L




L

L


%

Y N N X L M

Time Index N N N X M L

Rs. Lacs N N N X L M

Number N N N X M M

Y Y N M H H

% provided / requests N N N X M M

% reduction in Av. Time over Y N N M M

% reduction in Av. Time over N N N X X L

Number N N N X M M

Y Y N M H H

Number N N N X L X






Y Y N M H H

NumberN N N X X M

%

N N N X X M

NumberN N N X X M

Number N N N X M M

Time IndexN N N X M H

Time Index N N N X L X

%N N N X M M

% reduction Y N N L X X

N Y N X M X

%N N N X L M

NumberY N N X L M

Y Y N M H H

Time Index

N N N H H H


L





Rs Lacs Y N N L X X

N Y N X M X

Rs. Lacs Y N N X M H

%

Y N N M X X

Y Y N X M X

Y Y N H H M

% N N N X X

Score Y N N L L L

% N N N L L X

Time IndexY N N H X X

Time Index

N N N X L M

% reduction over last year Y N N X L M

Reduction in average time ov Y N N X L L

% obtained / planned N N N X M M

% reduction over last year N N N X X

% implemented / planned Y N N X M X

% implemented / planned N N N X M M

NumberN N N X M M

No. of deficiencies identified N N N X L L

Av. Time in Hours N N N X M

% validated/ planned N N N X X M

Time IndexY N N M M H

Time Index

N N N H M L

Time IndexN N N H H H




L

L

L

Number

N N N M M M

%

Y N Y M L L

%

Y N Y M L L



Y Y Y H M L

Score Y N Y M X X


Number of new circles N N Y M X XTQM Score Y N Y H X X

Y Y Y X M X


Y Y Y L M HNumber N N Y M M M

Time Index Y N Y X M H

N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H% digitised / planned N N N X X M

Time Index N N N M M X

Time Index N N N M M X











Time Index N N N X L M

Number N N N X L L

Number N N N X L L


Number N N N L L M

N Y N L M M

Balanced Scorecard Rating ( Y N N H X X

N Y N M M M

N Y N M M M

Time Index N N N M H H





Source of Data For Measurement KRA Remarks

As per engg plan As per engg plan As per engg plan As per engg plan

As per engg plan

As per engg planAs per agreed schedule

Proposal / tender files

Data to be maintained by individualsAs per engg plan As per engg plan As per engg plan As per engg plan

With respect to agreed schedule

Deptt. Records / CEPD records

WRT No of offers submitted

As per agreed sch

As per agreed sch

As per agreed sch


Critical to project Engg Group

Proposal/ Tender submission as per schedule

Data maintained by individuals in proposal/tender files/Computer data base

wrt tender finalised for established products/ Data to be maintained by tendering group

Submission of technical data / information in time. Data to be maintained by individual.

wrt previous year's average / Data to be captured from computer database

During the year/ data to be maintained by individuals

As per L2/ preponed schedule/ Data to be maintained by individuals

With respect to project zero date

As per agreed schedule

As per agreed schedule

Critical to Project Engg Group



Critical to project Engg Group

Date of receipt of orderAgreed schedule ( ex.L2/ L3 Network)Agreed schedule ( ex.L2/ L3 Network)

Agreed schedule ( ex.L2/ L3 Network) Critical to Manufacturing units only



As per L2/L3 schedule.As per Engg. Schedule As per Engg. scheduleAs per Engg. schedule


Critical to Manufacturing units only


Completion as per schedule

wrt project schedule/ Data to be maintained by individual/ data base

of schedule milestone/ Data to be maintained by individuals

Date of receipt of order/ Data to be maintained by individuals

As per planned schedule. Individual to maintain the record

wrt agreed schedule/ Data to be captured from computer database




wrt project schedule/ Data to be maintained by individuals

As per schedule. Individual to maintain data base

Individual to maintain record/CEPD records

As per Engg. Schedule

As per Engg. Schedule

As per Engg. schedule wrt approved schedulewrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule

Individual to maintain record.

Individual to maintain record.As per scheduleData to be captured from Data Base Critical to Manufacturing units only

Data to be maintained by individuals


wrt request from customer

As per guide lines Critical to Manufacturing units only

Agreed schedule Critical to all Manufacturing units

Average for all the WOs executed during the year. Final design material cost to be captured from MID.

Project initiated during the year/ Data to be maintained by individuals

Index will be calculated based on milestone achived.

Specification reviewed during the year. Data to be captured from computer database through no. of revision of specification/ product standard

Target to be decided in no. of days by each Engg. Group/ Computer Data base to be maintained by individuals/unit

No. of programs during the year/ Data to be maintained by individuals

Data maintained by individuals & PO files/data base

Date of receipt of vendor drg/ document/ Data to be maintained by individual

wrt to plan

Data to be maintained by individualsIndividual to maintain record.


Critical to Project Engg Group


Deptt. Records / CEPD recordsData to be maintained by individualsAs per schedule As per schedule As per schedule As per schedule As per schedule


As per data base


As per Engg schedule


Alternate source developed during the year/ Data to be captured from PMD Database

Data to be maintained by individuals/ during the year

Date of receipt of punch points/ to be maintained by individuals

Receipt of marked up document from site/shop

Data to be maintained by individuals/ during the year

wrt previous year/ Test cycle time= (Available working days/ No. of product tested during the year )

During the year/ data to be maintained by individuals

As per planned schedule. Data to be maintained by individuals

wrt total no of tool designed during the year/ Data to be maintained by individuals

Average compared to previous year/ Data to be captured from computer database

WRT last year. Data to be captured from Computer Data Base

IT projects completed during the year/ Data to be maintained by individuals.

Mile stone completion. These can be identified and agreed at beginning/during the year

Actual saving during the year

As per Engg. schedule

As per schedule

wrt to last year data

Evaluation audit wrt check lists & guide linesData base

"For L2 and L3 level

No. obtained to planned

With reference to No.identified



Computer data base

Actual saving during the year wrt tender EFC / Data to be maintained by individuals

Survey to be conducted and satisfaction index to be worked out by each engg. Group

No completed. Data to be maintained by individuals

Projects completed during the year. Data to be maintained by individuals.

Milestone of the projects to listed out and Database to be maintained by individuals. Index Calculation will be based on no of milestones achieved

% of last year to this year/ Data to be captured from Computer Data Base

Target to be decided in no. of days by each Engg. Group/ Computer Data base to be maintained by individuals/unit

wrt last year/ No of complaints received during the year/ Data to be captured from database With reference to No.identified

No of programs validated Vs planned. Individual to maintain the record

Project initiated and mile stone completed/ Data to be maintained by individuals

Technology development plan and schedule to be prepared at the beginning of the project

Index will be calculated based on no of milestone achieved.




To delete finance


Survey Report

Project reportUnit QA/QCQuality Deptt.


Project report

Project report

Project report

Project report

Project report

Project report

Project report

Project report

No of papers presented/published during the year/ Data to be managed by individuals




Questionnaire developed by CQA to be adopted . To delete the KRA

CEPD Records -

CEPD Records -

Record -

CEPD plan -As per plan. -



C0MMISSIONING / TECHNICAL SERVICES FUNCTION KRA MASTER - 2006-07


TSX00100 TSX Commissioning of units as per Site Plan O

TSX00101 TSX O

TSX00102 TSX O

TSX00103 TSX O

TSX00104 TSX O

TSX00105 TSX O

TSX00106 TSX O

TSX00200 TSX C

TSX00201 TSX C

TSX00202 TSX C

TSX00300 TSX C

TSX00301 TSX O

TSX00302 TSX Reduction in cycle time of RLA activities at site C

TSX00303 TSX Reduction in time taken for submission of RLA reports O

TSX00304 TSX Reduction in time taken for execution of R&M works at site C

TSX00400 TSX O

KRA Type

Timely planning/ monitoring/ and controlling inputs for commissioning activities to achieve the targets

Erection/Pre-Commissioning checks of equipments and systems for conducting trial runs/ as per plan

Timely reporting of non-conformities to manufacturing units within specified time

Assess and prioritise for integration of inputs (including customer's inputs) for starting pre-commissioning/milestone activities/ ahead of plan

Completion of milestone and commissioning activities/ as per plan

Preparation of joint protocols (after ensuring adherence of performance to specifications) of the equipments/systems commissioned.

Reduction of time taken for re-commissioning of units after overhaul/ performance evaluation and troubleshooting/ post-warranty jobs

Reduction of time taken for re-commissioning of units after overhauling jobs

Reduction in response time for performance evaluation and troubleshooting activities

Improvement over contractual time for execution of RLA / R&M services

Reduction in response time for preparation and submission of technical specifications for RLA jobs

Optimisation/ Preparation and Conductance of PG/PE Test as per plan

TSX00401 TSX O

TSX00402 TSX O

TSX00403 TSX O

TSX00404 TSX Conductance of functional tests as per contract. O

TSX00500 TSX No. of units commissioned as per Balanced Score Card O

TSX00501 TSX O

TSX00502 TSX Finalization of commissioning checklists as per plan C

TSX00503 TSX O

TSX00504 TSX O

TSX00505 TSX O

TSX00506 TSX OTSX00600 TSX Reduction in Cycle Time of identified Processes C

TSX00601 TSX Identification of processes targetting cycle time reduction C

TSX00602 TSX CTSX00603 TSX Timely execution of Action Plan for cycle time reduction C

TSX00700 TSX Enhancement in customer satisfaction score C

TSX00701 TSX Number of Customer Meets conducted O

TSX00702 TSX % of feedback incorporated resulting out of customer meets C

TSX00703 TSX Registration/ follow-up and resolution of customer complaints O

TSX00704 TSX CTSX00705 TSX Extending support to customer for Optimising O&M practices C

TSX00706 TSX C

TSX00800 TSX O

Procedure for TG Performance Guarantee/Performance Evaluation Tests - Preparation/ Submission and approval by Customer/Consultant

Finalisation of procedure with customer and for Conductance of functional tests as per contract.

Deployment of Instruments and ensure comprehensive system readiness at site for PG/PE test conductance as per plan

Finalization of commissioning procedures and obtaining their approval from customer / consultant

Assessment of IMTEs requirement at site for commissioning and deployment as per plan

Planning of inputs and course correction for commissioning the projects as per schedule

Release of project specific erection/ commg manual as per plan.

Outsourcing of expert services for commissioning as per requirements

Evaluation of alternatives to existing processes/ to achieve cycle time reduction

Implementation of O&M improvement projects/ in consultation with Customer

Proactive planned customer visits to enhance customer relationship

Completion of reliability run / trial operation of the units/ as per target

TSX00801 TSX Resolution of non conformities observed during commissioning O

TSX00802 TSX O

TSX00803 TSX O

TSX00804 TSX O

TSX00900 TSX C

TSX01000 TSX O

TSX01100 TSX Inputs to manufacturing units for as built drawings O

TSX01200 TSX O

TSX01300 TSX O

TSX01301 TSX O

TSX01400 TSX Arranging Purchase of T&P/ IMTEs etc. as per plan O

TSX01500 TSX C

TSX01501 TSX C

TSX01600 TSX C

TSX01601 TSX C

TSX01602 TSX O

TSX01603 TSX O

TSX01604 TSX O

TSX01700 TSX National / International Accreditations achieved/ revalidated C

TSX01800 TSX O

TSX01900 TSX C

Resolution of technical issues during Erection / Commissioning / Unit Stabilization

Optimisation of the equipment/system to achieve performance specifications

Completion of reliability run of the equipment/system/unit as per target

Suggestions to MUs/PEM/Region/Site/TS(HQ) for improvement in products/systems

Man-hours of customer training conducted as per contracts/plan

Preparation and submission of unit completion reports within specified time

Optimal utilization of expert services of the Group for commissioning/recommissioning/ trouble shooting/overhauling jobs/PG/PE Tests

Assistance to sites for commissioning/ overhauling/PG/PE Tests

Development of expertise within the Group to meet the current and future needs in identified areas

Develop multi-skilled manpower through training and work experience/ to optimise human resources

Upgradation of facilities (IMTE & PG Test instruments) to meet new standards

Identification of facilities needing upgradation to meet new standards

Processing/ submission of IMTE/ T&P budget proposals for timely procurement

Calibration/ rectification /upgradation and arranging procurement of IMTEs/PG Test instruments as per plan

Timely disposal of unusable/obsolete instruments & material through CMTD (Corporate Office) & MSTC Ltd.

Upgradation of EDP/IT infrastructure to meet operational requirements

Development/ improvement of products with vendor partnerships

TSX01901 TSX O

TSX02000 TSX C

TSX02100 TSX C

TSX02200 TSX C

TSX02201 TSX C

TSX02202 TSX C

TSX02203 TSX O

TSX02204 TSX C

TSX02300 TSX OTSX02301 TSX Web-based reporting of performance of BHEL sets O

TSX02302 TSX O

TSX02303 TSX OTSX02304 TSX Timely submission of MIRs / Query-Based Replies O

TSX02305 TSX C

TSX02306 TSX O

TSX02307 TSX Performance monitoring of BHEL supplied Hydro Power Plant O

TSX02308 TSX O

TSX02309 TSX O

TSX02400 TSX Development of knowledge management system as per plan C

TSX02401 TSX C

TSX02402 TSX C

TSX02403 TSX C

TSX02404 TSX C

Evaluation of Vendor Performance as per plan/ and generation of feedback

Formation of strategic business alliance as per plan/ with detailed breakup of activities

Number of accepted suggestions given for system / product improvement

Technology and Process Improvements for Erection/ Commissioning/ Trouble-Shooting/ PG/PE Tests/ Servicing/ R&M/ Performance Monitoring

Completion of Special Improvement Projects in the processes as per plan/ incorporating new technologies

Identification/ application of new tools/ technologies for execution of processes

Cost saving through Process Improvements/ Productivity Measures

Promote HSE Management Programmes for process improvements

Performance monitoring of BHEL supplied thermal / gas / nuclear sets

Proactive assistance to customers/ based on performance monitoring reports / feedbacks

Generation of Failure analysis reports for incorporating improvement in the processes/ products and systems

Upgradation/ Development of Software for faster data processing and analysis of Performance Monitoring of BHEL sets

Performance monitoring of BHEL supplied Captive Power Plant

Performance monitoring of BHEL supplied Gas based Power Plant

Performance monitoring of BHEL supplied Overseas Project Power Plant

Number of programmes / workshop conducted for knowledge sharing

No of technical papers presented (Inhouse/ National/ International fora) / published (in Journals)

Dissemination of status of projects/ and innovative technologies implemented at sites/ through in-house publications

Capturing the Best Practices within (of) the organization / competitors / Consultants / Customers

TSX02405 TSX C

TSX02406 TSX OTSX02500 TSX Patenting New Technology CTSX02600 TSX Generation of business in new areas C

TSX02601 TSX Execution of AMC and O&M contracts/ as per plan O

TSX02602 TSX Execution of Slow Speed Balancing contracts as per plan O

TSX02603 TSX OTSX02604 TSX Order booking for O&M and LTSA contracts O

TSX02605 TSX Execution of New Business Contracts as per plan O

TSX02606 TSX New Marketing initiatives undertaken O

TSX02607 TSX O

TSX02700 TSX Technical inputs /assistance for SAS/ PPI/ R&M/ O&M jobs O

TSX02800 TSX Project cycle time reduction through re-visiting exercises C

TSX02900 TSX O

TSX03000 TSX O

TSX03001 TSX O

TSX03100 TSX OTSX03200 TSX Number of papers edited / approved / published CTSX03201 TSX Publication of 'Feedback' journal O

TSX03300 TSX Preparation and issue of technical documentation C

TSX03301 TSX Preparation and issue of product-specific Erection Manuals C

TSX03302 TSX C

TSX03303 TSX Preparation and issue of product-specific Servicing Documents O

TSX03304 TSX Web-hosting of technical documents C

Sharing and adoption of Best Practices and implementing the same succesfully/ as per plan

Imparting advanced technical education to internal / external customers

Pre-outage survey / health monitoring / condition assessment conducted at operating units

Timely Preparation of estimates and Offer submission to Customer

Assistance to sites for resolution of technical issues leading to contract closing

Planning/ Conducting of Milestone /Quality / Safety Audits as per Plan

Recommendation of corrective actions based on Milestone /Quality / Safety Audit Reports

No. of design audits conducted for new products / systems / services

Preparation and issue of product-specific Commissioning Documents

TSX03305 TSX Preparation and issue of HSE Manuals C

TSX03400 TSX C

TSX03500 TSX Resolution of generic problems C

TSX03501 TSX O

TSX03502 TSX O

TSX03503 TSX C

TSX03600 TSX O

TSX03700 TSX O

TSX03800 TSX O

TSX03900 TSX O

TSX04000 TSX Finalisation of Functional scorecard by specified date O

TSX04100 TSX Improvement in Employee Satisfaction Score O

TSX04101 TSX CTSX04200 TSX Increase in no. of active Quality Circles in the deptt. OTSX04300 TSX Achieving Business excellence thru' TQM at Deptt. level C

TSX04301 TSX Preparation of action plan based on Position report O

TSX04302 TSX C

TSX04400 TSX Development of Knowledge management Portal C

TSX04500 TSX CTSX04600 TSX Completion of KM Projects as per schedule C

TSX04700 TSX C

TSX04800 TSX C

Preparation and issue of repair & maintenance procedures for tools & plants

Formulation of Action Plan for resolution of identified generic problems

Implementation of Action Plans for resolution of generic problems

Performance analysis of the equipment / system after implementation of Action Plan for resolution of generic problem










TSX04900 TSX C

TSX05000 TSX C

TSX05100 TSX C

TSX05200 TSX C

TSX05300 TSX C

TSX05400 TSX C

TSX05500 TSX C

TSX05600 TSX O

TSX05700 TSX Issues resolution through task force and action plan finalisation O

TSX05800 TSX Study of tender documents and submission of comments O

TSX05900 TSX C

TSX05901 TSX Benchmarking of project activities O

TSX06000 TSX O

TSX06100 TSX O

TSX06200 TSX O

TSX06300 TSX O

TSX06400 TSX O





Timely preparing inspection procedures and conducting inspections for the precision instruments & calibration equipments

Preparation of Technical specifications for advance instrumentation to meet new standards.

Performance monitoring of NON -BHEL supplied Power Plant in India and Abroad for Bench marking BHEL Sets Performance

Interaction with CEA/PGCIL/CERC / Heavy Industry / MOP and other Govt. Agencies to resolve issues

Process improvements based on Benchmarking of project activities

Timely commissioning of BOP packages in BHEL scope as per plan

Timely preparation and submission of Project completion reports

Development of Detailed Project Specific Erection/Commissioning L3 Networks

Timely Pre-Commissioning /Commissioning of Boiler Sub systems

Timely Pre-Commissioning /Commissioning of Turbine Sub systems

TSX06500 TSX O

TSX06600 TSX O

TSX06700 TSX O

TSX06800 TSX O

TSX06900 TSX C

TSX07000 TSX O

TSX07100 TSX O

TSX07200 TSX O

TSX07201 TSX Identification of Customers for Slow speed balancing O

TSX07202 TSX O

TSX07300 TSX O

TSX07400 TSX Technical scrutiny/making of technical specification of MMDs O

TSX07401 TSX Scrutiny of technical offers of MMDs/Instruments O

TSX07402 TSX O

TSX07403 TSX Inhouse / Outside repair of MMDs O

TSX07404 TSX Calibration /Rectification /Procurement of PG Test Instruments O

TSX07500 TSX Microfilming of drawings/documents. O

TSX07600 TSX Number of Standardization Meetings conducted/Attended O

TSX07700 TSX Scanning of drawings/documents and creating soft copy O

Timely Pre-Commissioning /Commissioning of generator Sub systems

Timely Pre-Commissioning /Commissioning of Electricals Sub systems

Timely Pre-Commissioning /Commissioning of C&I Sub systems

Extending Assistance to customer to meet contactual obligations regarding O&M/ Availability


% of commissioning action request resolved within specified time. (Time to be specified in action plan box)

Execution of CONTRACTUAL CONDITION MONITORING through vibration.noise and other accessable techniques

Completion of slow speed balancing jobs to satisfaction of customer

Execution and completion of Slow speed balancing job to satisfaction of customer

Preparation of estmates for construction power and estimates for electrical and C & I jobs for sites

Inspection /testing of new procured MMDs/Instruments and repaired MMDs

TSX07800 TSX Timely supply of prints to users O

TSX07900 TSX OSystem administration of Drawing Management System and On-line Print Requisition System


Unit of Measurement

Time IndexY N N H X X

%

Y N N M H X

Time IndexY N N X M H

Time IndexY N N X M L

Days Y N N M L X

Time Index

Y N N X M H

%

Y N N X L H

No. of days reduced Y N N M M X

No. of days reduced N N N X M H

%

N N N X M H

%

Y N N H M M

%

N N N M H L

%

N N N L M H

%

Y N N L H H

%

Y N N X M H

%

Y N N M H H

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)


A B C

Number

Y N N M H M

%Y N N X M M

%

Y N N X M H

%Y N N X M M

%

Y N N H X X

%Y N N L M M

%Y N N X M M

%Y N N X L M

%Y N N M M X

%Y N N L M L

%N N N M M X

% N N N M H M

NumberN N N M M X

%N N N M H X

% N N N X M L

%

Y N N L M X

Number Y N N H M M

%

Y N N M L L

%

Y N N M M L

%N N N L M M

Days N N N L M M

%Y N N M L X

%Y N N M H H

%Y N N L M M

%Y N N L M M

%Y N N L H H

%Y N N H M M

Number N N N H M L

%Y N N X M M

%Y N N X L M

Time IndexY N N M M M

Y N N L X X

%

Y N N X M M

%Y N N L L L

Y N N L L X

Y N N L L X

%

Y N N M M X

%

Y N N M M X

Time IndexY N N X M L

%Y N N X M M

%Y N N X M H

%N N N L L L

%N N N L L L

Number N N N H M L

% Mandays utilised / available

% Expertise developed / areas identified

% manpower trained in more than one skill

%

N N N X L L

%Y N N H L L

%N N N L M M

%

Y N N H M L

%

Y N N M H H

%Y N N M M X

Rupees Y N N M M M

%

N N N M M X

No.of reports generated Y N N H X X

% Y N N X M M

Number Y N N M M L

Number Y N N M L L

Time Index Y N N M M L

%

Y N N L H M

Number Y N N L L M

Number Y N N L L M

Number Y N N L L M

Number Y N N M M H

%Y N N H M M

%Y N N M M L

NumberY N N H H H

Number

Y N N M H H

%

N N N M M X

%N N N X L L

%Y N N M M X

Number N N N H H XRupees Y N N M X X

Rupees Y N N M H L

Rupees Y N N M H L

No.of Sites Y N N M H LRupees Y N N M M X

Rupees Y N N M H L

%Y N N H H H

%Y N N M H H

%Y N N L L L

%Y N N M H L

%Y N N M M M

%

Y N N M H M

Y Y N M H L

Number Y N N H M L

Number Y N N L M L

Number Y N N L H M

%

Y N N H X X

%

N N N L M M

%

N N N L M M

%

N N N L M M

%

Y N N M L L


%Y N N L M M

Number N N N X L L

%Y N N H M X

%

Y N N L L M

%

Y N N X L M

%

Y N N M M M

%

Y N Y M L L

%

Y N Y M L L


Time Index

Y N Y M L L

Y Y Y H M L

Score Y N Y M X X


Number of new circles N N Y M X XTQM Score Y N Y H X X

Y Y Y X M X


Y Y Y L M H

NumberN N Y M M M

Time Index Y N Y X M H

N Y N H H H

N Y N H H H






N Y N H H H

N Y N H H H

N Y N H H H

N Y N H H H

%

Y N N L H L

Number Y N N L H L

Number

Y N N H H H

%Y N N H M L

%Y N N H H M

%

Y N N H H X

%

Y N N H H X

%

Y N N M H L

%

Y N N H H X

Time IndexY N N M M M

NumberY N N M M M

%

Y N N L M M

%

Y N N L M M





%

Y N N L M M

%

Y N N L M M

%

Y N N L M M

%N N N X X H

Balanced Scorecard Rating (5 Y N N H H X

%N N N L M H

Number of jobs Y N N L L M

No of rotors Y N N L M H

Number of rotors Y N N L L M

No of rotors Y N N L M H

Time IndexY N N L M H

Time Index

Y N N L M H

Time Index

Y N N L M H

Time Index

Y N N L M H

% repairs completed within sp Y N N L M H

Time Index

Y N N L M H

Number N N N L M H

Number

N N N L L H

No.of pages N N N L M H

% in specified targeted time N N N L M H

% availability of system N N N L M H


KRA Remarks

[2 -(Actual time / Scheduled time)] x 100

No of days saved

Protocols

Protocols No. of days saved

Protocols No. of days saved

[Nos conducted / Total planned] x 100


L2/L3 schedule / SOMS / Site Plan

L2/L3 schedule / SOMS / Score Card

Completion Report / Protocols

SAR/CAR/Other Reports

No of days after occurrence to be specified

Completion schedule / SOMS

L2 network/ Balance Score Card

[No of protocols completed / No of trial runs completed] x100

Benchmark data / Completion Reports

Average of [{(Prev.3 Years Average - No. of days taken to respond) / Prev.3 Years Average}] x 100

External / Internal Work Orders/ Completion Reports

[2 - (Cumulative no. of days taken/Cumulative no. of days as per schedule)] x 100

Benchmark data/ Job Completion Reports

Average of [(Benchmark time - No. of days taken to respond) / Benchmark time x 100]


[2 - (No. of days taken/No. of days as per schedule)] x 100


[2 - (No. of days taken/No. of days as per benchmark)] x 100


[2 - (No. of days taken/No. of days as per schedule)] x 100

Annual Plan/Balanced Score Card

Procedure Report

DP/ L1/L2 schedule

Protocols

[Nos. approved / Nos. planned] x 100

[Nos. finalised / Nos. planned] x 100

DP/ L1/L2 schedule

[No. released / No. planned] x 100

Deployment planBench Mark/Report [Days reduced/Previous best] x 100

Nos. identified

[Nos. evaluated / Nos. identified] x 100Bench Mark/Report [Days reduced/Previous best] x 100

[Increase in Score / Previous Score] x 100

No of meets

Completion ReportReport No. of days of support extended

Report

Protocols

Document Issue Register

No. of documents approved by customer / consultant

[No of Procedure finalised / No of tests as per contract]x 100

[2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100

[No of tests conducted / No of tests as per contract] x 100

L2/L3 schedule / SOMS / Balanced Score Card

[No. of units commissioned / No of units planned for commissioning] x 100



(No of instruments deployed / Total no to be deployed as per plan)x 100

L2/L3 Net work/Daily Report

[2 - (Actual time taken / Scheduled time)] x 100


[No. of requirements met / No. of requirements as per plan] x 100

Analysis of BenchMarks

Project Review Reports

Customer satisfaction survey report/ Feedbacks received through Customer Meets

Plan / Compliance Report

Feedback / status Report

[No. of feedbacks implemented / No. of feedbacks accepted for implementation] x 100

Customer Complaint register / SOMS

(No of complaints resolved / Total no of complaints registered) x 100

[No of projects implemented / No of projects planned] x 100

[No of visits undertaken / No of visits planned] x 100

[No. of reliability runs completed / No. of reliability runs planned] x 100

Completion Report (Nos. completed / Nos. envisaged) x 100

Completion Report (Nos. completed / Nos. envisaged) x 100

Suggestion Reports No of suggestions given

Training Reports

Markedup drawings

Completion reports

SAR/CAR/Other Reports

(No of non- conformities resolved/Total no of non- conformities reported) x 100

Punch Lists (internal & external)

[No of issues closed/ No of issues raised] x 100

[Man hrs achieved/ Man hrs planned] x 100

[2 - (No. of days taken / No. of days planned)] x 100

Unit Completion Report

Job completion reports/ Protocols

[No. of days deployed / No. of days requested] x 100

Completion Reports/ Balance score Card

[No of site man-days assisted / No of site man-days planned] x 100

Plan/ Indents/ Inspection reports

{No. of items purchased/No. of items planned} x 100

Annual Plan/ Training Reports

[No. of expert capabilities developed / No. of expert capabilities planned to be developed] x 100

Plans/ Training Reports/ Departmental reports

[No of persons developed / No planned] x 100

Budgetary approvals/ IMTE inventory register

[Capital budget spent / Capital budget sanctioned] x 100

Current Standards/ Current Contract Conditions/ NCRs/ Inventory Status

[No. of facilities identified for upgradation / No. of facilities not meeting new standards] x 100

Proposals/ Approvals

L2/L3 schedule/ IMTE / T&P register

[2- (Actual time taken / Scheduled time)] x 100

DISPOSAL REPORT

[2- (Actual time taken / Scheduled time)] x 100

Accreditation Certificates

(No of accreditations obtained / No of accreditations planned) x 100

Project status Report

[No. of projects completed / No. of projects planned] x 100

No of new products (or/ variants) introduced

[No. accepted / No. submitted] x 100

[No executed / No planned] X 100

Financial Reports Budget

Completion Report

No. of Reports generatedSystem Log On-line availability of system

MIRs No. of responses

No. of reportsCopy of MIRs





Plan/ KMOs' report

Training reports

Individual report No. of papers presented

No. of journals published

Plan Document/ Vendor Performance Feedback Reports

[Improvement in vendor rating / Previous year's vendor rating] x 100

Strategic business alliance reports

[No. of activities completed / No. of activities planned] x 100

Annual Plan/MSX Report

Annual Plan/ Balance Score Card

[Number achieved / Number planned] x 100

Annual Plan/Balance Score Card

[Projects completed/Projects Planned] x 100

Execution / completion Reports

[No of imrovement projects implemented / No of imrovement projects planned] X 100

Daily/monthy/annual Reports

Failure analysis reports

Implementation / Status Reports

[No. of activities completed in time / No. of activities planned] x 100





[No. of activities completed / No. of activities planned] x 100

[No.of programmes conducted / No of programmes planned] x 100

Copies of in-house journals

Implementation Report

[No. of Best Practices captured / No. of Best Practices planned to be captured] x 100

ReportsList of patents No. of patents applied forFinancial Report Turnover from new businesses

Turnover from AMC & O&M Contracts

Assessment reportsBalance Score card Value of orders received

Turnover from New Business Contracts

Reports

Offer Report

MIRs/ MoMs [No. of responses / No. of requests] x 100

Report

Report No of days after completion of audit

Audit ReportsPublications No of papersPlan / Journal No. of issues

System Log/ Plan

Implementation Report

[No. of Best Practices implemented / Nos. planned] x 100

[Man hrs achieved/ Man hrs planned] x 100

Plan/ Financial Report


Turnover from Slow Speed Balancing Contracts

No.Of Units where Survey/Condition Assessment conducted


[No. of Initiatives Taken/ No. of Initiatives Planned] x 100

(No. of Offers submitted in time / No. of Offers) x 100

[Days reduced / Currently benchmarked time cycle] x 100

Protocols/ Balance Score card

[Mandays executed / Mandays planned] x 100

Audit Plan/ L2/L3 Network/ Audit Report

[No of audits conducted / No of audits planned] x 100

[No of audits conducted / No of audits planned] x 100


[No. of documents issued / No. of documents to be issued as per plan] x 100

Document Issue Register/ Document Issue Plan

[No. of product-specific Erection Manuals issued / Nos. to be issued as per Plan] x 100


[No. of product-specific Commissioning Documents issued / Nos. to be issued as per Plan] x 100


[No. of product-specific Servicing Documents issued / Nos. to be issued as per Plan] x 100

[No. of documents hosted / Total no. of documents to be hosted as per Plan] x 100

(2-(Actual time/Scheduled time)) X 100

Copy of Procedures No. of procedures

Completion Report

[Nos. analysed / Nos. implemented] x 100

Survey Report


Project report

Project report

Project report

Project report


[No of issues resolved / No. of issues identified] x 100

Generic problems register/ Action Plan documents

[No. of Action Plans formulated / No. of generic problems identified] x 100

Implementation Reports/ Action Plans

[No. of Action Plans implemented / Nos. formulated] x 100

Analysis Reports/ Implementation Reports










Project report

Project report

Project report

Project report


MOM / Replies

Task force report

Reports

Reports

Reports

No of days after trial operation

L3 Network Nos. developed

PROCEDURE DOCUMENTS

(NO. OF DOCUMENTS PREPARED/DOCUMENTS PLANNED)X100

SPECIFICATION SHEETS

(NO. OF SPECF PREPARED/ PLANNED)X100

monthy/annual Reports

(No. of issues resolved / No of issues referred) x 100

(No. of action plans finalised / No of issues referred) x 100

(Number of documents submitted after comments)/(Number of document received for comments)x100

(Number of process improvement completed/ Number of process improvement planned )x100

(Number of activities Bench Marked)/(Number ofactivities Planned to be Bench Marked )x100

L2/L3 schedule / SOMS / Site Plan

[No. of Packages commissioned / No of Packages planned for commissioning] x 100

Project Completion Report





Site records

-

-

-

-

-

Number achieved -

-

-

-

-

-

Mother KRA

For customers/other BHEL units







(No. of days services provided / No. of days planned) x 100



CAR received from site

Number of job executed / under progress

Completion of balancing.

No of rotors/customers identified

No of rotors balanced.

Relevant records being maintained for this purpose





No. of microfilms produced.

Departmental Records

In these meets Standards are reviewed and collective decisions are taken for revision/reaffirmation.

Number of drawings/documents scanned

For various user departmentsDepartmental records

Availibility of system for use

On-line submission of drawings and print requisitions

RESEARCH & DEVELOPMENT FUNCTION KRA MASTER - 2006-07

KRA ID Function KRA Description KRA Type

RDE00100 RDE C Y Y N

RDE00101 RDE C N Y N

RDE00102 RDE O N Y N









Unit of Measurement

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)

Timely completion of R&D project(#1) of capability-building nature for R&D function (completion date as in project target (PIR's)


Design finalisation as per schedule


Specification and procurement of project material / eqpt./prototype


Fabrication /Assembly of prototype as per schedule


Testing and modification as per schedule


Documentation of develoment process as per schedule


Timely completion of R&D project(#2) of capability-building nature for R&D function as per schedule
























Timely completion of R&D project(#3) of capability-building nature for R&D function as per schedule












Timely development of software packages/ modules(#1) for improving R&D capability as per schedule


Formulation of requirements specification as per schedule


Coding and testing as per schedule


Implementation and modifications as per schedule


Timely development of software packages/ modules (#2) for improving R&D capability as per schedule









RDE00700 RDE C Y N N











Timely development of software packages/ modules(#3) for improving R&D capability as per schedule








Identification of advanced technology programmes through Networking/ Collaborative research

No. of projects identified

Preparation of long-term vision and road map for new areas as per schedule


Bench marking / Feasibility study / Forecasting / Literature Survey / Technology scanning


No. of projects/ related milestones completed for modernization & upgradation of testing facilities as per schedule


No. of processes updated as per schedule



RDE01300 RDE C

Time Index

Y N N


RDE01500 RDE O N N N







RDE02200 RDE O Y Y N

Reduction in cycle time through improvements in technology/ process/ tools

% reduction in cycle time

New testing procedures/ standards/ equipment/ processes established

Documentation for technology transfer process as per schedule


Development of new jigs and fixtures for new equipment/ machines

Number of items developed as per target dates













Timely completion of R&D project(#1) for product/process development as per schedule





























































Timely completion of commercial project(#1) activities and milestones as per target as per schedule


Assimilation of all project related data and information as per schedule


Planning and timely procurement of required inputs as per schedule


Timely completion of targeted activities and milestones as per schedule






























Product/System Improvements as required by Business Sector/ Units as per schedule


Finalisation of improvements planned through benchmarking with competing products as per schedule


Timely completion of improvement activities as per schedule


Implementation of improvements at Units/ sites as per schedule


Making procedure & documenting the improvement for KM portal as per schedule


Preparation and submission of development project proposals as per schedule


Preparation and submission of commercial project proposals as per Customer requirements

No. of proposals submitted in required time

Timely development of software packages/ modules for external use as per schedule









RDE03300 RDE O Y N N



RDE03600 RDE C N N N



Completion Date as per target / No. of days delayed from scheduled date





New technological capability building as per schedule


Identification of scheme and preparation of project report


Planning and procurement of inputs as per schedule


Implementation of scheme as per schedule


Achieving target of direct commercialization of R&D products & services

% achievement of targeted turnover

Marketing efforts for commercialization of new developments

No. of presentations to prospective customers

Implementation of system improvement projects as per schedule


Cost savings through value engg. projects/ new processes/ sub-contracting

% saving achieved vis-à-vis target

Analysis and modelling of systems / Product / process

Number of analysis reports issued vis-à-vis target




RDE04100 RDE O

Time Index

N N N





RDE04600 RDE C Y Y Y

RDE04700 RDE C

Number

N N Y

RDE04800 RDE C

Time Index

Y N Y




Test & analysis reports issued vis-à-vis envisaged

Number of reports issued vis-à-vis target

Maintenance and calibration of Lab/ Plant equipment/ Instrument/ accessories

% availability over targeted value

Maintenance and upkeep of accredited labs

Renewal of certificates as per schedule

Raising objections/contesting competetors' patents

Projects for capturing expertise for Knowledge Management System as per schedule


Assimilation of know-why of product designs obtained through collaboration

Number of know-why reports generated

Documentation of new learnings and concepts from executed projects for strengthening R&D process

No of documents generated as per target

Timely completion of project / milestones on absorption of product technology (know why) as per schedule






Investigation and recommendations for resolution of Plant/ Site/ Customer problems

% of referred problems solved

Understanding and resolution of the problem as per schedule


Implementation and feedback from site as per schedule



RDE05100 RDE O

% uptime

N N N



RDE05400 RDE OTime Index

Y N N






RDE05900 RDE O

%

Y N Y

RDE06000 RDE O

%

Y N Y

RDE06100 RDE O

Time Index

Y N Y

RDE06200 RDE O

Time Index

Y N Y

RDE06300 RDE O Y Y Y

No. of problems resolved through networking with national/iinternational experts

%. of problems resolved

Field support to new products at customer site

No of technical papers in journals

No. of papers submitted

No of technical papers in conferences

No. of papers submitted

Preparation of Capital Budget- Proposals

Achievement of Capital Budget as per schedule


Specification and procurement of capital material / equipment


Imparting structured training

No of training programmes completed

Skills development for self and subordinates in key technological areas

Number of hours used for training

Timely completion of Technology Audit in identified areas as per schedule








RDE06301 RDE O

Score

Y N Y

RDE06302 RDE C

Time Index

Y N Y

RDE06400 RDE C N N Y

RDE06500 RDE C

TQM Score

Y N Y

RDE06501 RDE O Y Y Y

RDE06502 RDE C

Time Index

Y N Y




RDE06900 RDE O

No. of runs

N N N














Facilitating funding of R&D projects form external sources as per schedule


Conducting market survey for new products as per schedule


Vendor development for new products

Number of vendors

Operating existing processes/ plants for collection/ assimilation and analysis of operating data

Technical support to other Units/ Departments as per schedule


Planning and organization of "Standardization Programme of BHEL" as per schedule


Review of earlier work and preparation of basic working guidelines for the near future


Review of Standards / Specs and follow up with respect to WGs.

Number of documents

Review of Standards / Specs and follow up with respect to Electrical /Electronics work groups

Number of documents









RDE07600RDE O

No. of PagesY N N

RDE07700

RDE O

No. of Pages

Y N N

RDE07800

RDE O

No. of Pages

Y N N

RDE07900

RDE O

No. of Pages

Y N N

RDE08000RDE O

No. of issuesY N N

RDE08100

RDE O

No. of docs

Y N N

RDE08200

RDE C Y N N

RDE08300RDE O Y N N

Review of Standards / Specs and follow up with respect to Metallurgy workgroup.

Number of documents

Review of Standards / Specs and follow up with respect to Mechanical work group

Number of documents

Review of Standards / Specs and follow up with respect to other work groups.

Number of documents

Review of standards /specs and follow-up with respect to MRCs

Number of documents

Review of standards /specs and follow-up with respect to electrical items

Number of documents

Review of standards /specs and follow-up with respect to metallurgical items

Number of documents

Review of standards /specs and follow-up with respect to mechanical items

Number of documents

Tracking changes of National/International standards, in the areas of relevance to BHEL and Preparation of Agenda and Issue of MOMs as per schedule


Number of new drafts/ revisions circulated

Number of new standards/specifications proposed and discussed

Issue of Corporate Standards, Specs and MCCs

Identification of new areas for standardization, Unification and taking follow up action

Preparation and Issue of Standards Bulletin

Development of Systems / Methods as per schedule

Conceptualisation and preparation of IPR Policy / IPM Manual / Development of Methods & Systems / Creation of IPRs

%comp. of target

Converting IPR applications to IPRs

%comp. of target

RDE08301RDE O

No. of IPRsN N N

RDE08400

RDE O Y N N

RDE08401

RDE O N N N

RDE08402

RDE C N N N

RDE08500RDE O Y N N

RDE08600 RDE IPR Protection C %No. of IPRs Y N N

RDE08601RDE O N N N

RDE08602RDE

IPR OppositionC N N N

RDE08603RDE

IPR InfringementC N N N

RDE08604

RDE O N N N

RDE08700

RDE C

No. of docs

Y N N

RDE08701RDE O

No. of eventsN N N

RDE08800

RDE O

No. of Issues

Y N N

RDE08900RDE C Y N N

RDE08901

RDE O

No. of docs

N N N

RDE09000RDE

Patent IntelligenceC Y N N

RDE09001RDE C N N N

RDE09002 RDE Patent Search C No. of docs N N N

RDE09003

RDE O

No. of docs

N N N

RDE09100

RDE C Y N N

RDE09200RDE C

No. of reportsY N N

Filing of new IPR applications

Meeting the BSC parameters through geneartion of reports on various data, analysis and actual implementation.

No. of paraameters

Data validation and hosting of IPR information on VPN site, e-conversion of BHEL patents/abstracts and hyper linking

%comp. of target

Shortlisting/ Facilitating & Submission of award entries for Corporate/ Unit level IPR awards

%comp. of traget

MIRs and Exception reports

%comp. of target

Patent Office Journal Scan

No. of issues covered

%comp. of target

%comp. of target

Agreements/Payments to Attorneys and related agencies in IPR area

%comp. of target

Information dissemination in the area of IPM

Organising seminars and programmes on IPM

IPM Bulletin, data collection/preparation / editing and issue

Deciding Maintainability of IPRs

%comp. of target

Obtaining information on Commercialisation / value addition / Utilisation of patents

%comp. of target

Product / Area wise Patent Mapping

%comp. of target

Downloading of patents required during the process related to IPRs

Identification of patents of relevance in the areas of interest to BHEL for buying.

No of product serviced

Intellectual property assessment

RDE09300

RDE C Y N N

RDE09400

RDE C N Y N



Technical Finalisation of Tenders for procurement of New Facilities of capital nature.


RESEARCH & DEVELOPMENT FUNCTION KRA MASTER - 2006-07

KRA Remarks

L H H

M M M Deptt. records


X M M Deptt. records

L M M Deptt. records


L H H






A B C


Project status reports submitted to PMS Deptt. & TC/PC



L H H






L H H

L M H

X L H

X L H

L H H


Depart- mental records





L M H

X L H

X L H

L H H

L M H

X L H

X L H

H M L

H M L

H M M Deptt. records

L M M

L L L








Divisional records

Divisional records

Divisional records

Divisional records

L L M

L M M

L M M

X L M

H H H Project report






L H H

Divisional records

Divisional records

Divisional records

Departmental records







L H H






L H H








L M H

X L L Dept. records

X M M

X H H

L M H

X L L Dept. records

X M M

X H H

Comml Deptt. reports

Divisional records

Divisional records


Divisional records

Divisional records

L M H

X L L Dept. records

X M M

X H H

L M H

X L L

X M H

X M H

M H H

L M M

L M M

L H H


Divisional records

Divisional records

Reports submitted to respective units

Divisional records

Divisional records

Divisional records

Divisional records

Plg & Mgmnt Services Deptt. Records

Comml. Deptt. records


L M H

X L H

X L H

H H L

H H L

L M H

L M H

M H H Comml. Deptt.

L M M

L M M

L M M

M M M




Divisional records

Divisional records

Divisional records

Divisional records

Comml. Deptt. records

Divisional records

Divisional records


X L M Deptt. records


X L M

L M M

L M M

L L M

L H H

M M H

L M H

M M M

X M H Project report

M M H

X L M

X L M


Records of Patents deptt.

Divisional records

Divisional records

Divisional records

Divisional records




M M H

L L M

L L L HR Deptt.

L L L HR Deptt.

L M L

L M L

M M L Deptt. records

X L M


M M H

M L L

M L L

M L L

M L L

H M L

Record of problems referred


Divisional records

Divisional records

Divisional records

Divisional records






M X X Survey Report

X M M Project report

M X X Unit QA/QC

H X X Quality Deptt.

X M X

X X M Project report

M M L

L M M

L M M

L M M

X M M

H H H Deptl. Records

M H H Deptl. Records


L L L Deptl. Records















L M H Deptl. Records


L M M Deptl. Records

M H H Deptl. Records






H H H



L M H Deptl. RecordsM H H Deptl. Records




M M H Deptl. Records




M M M Deptl. Records

L M M Deptl. Records


H H H Deptl. RecordsH H H Deptl. Records




Rating declared at year end by

Corporate / Unit Management

H H X

H H H


Departmental plan and record.

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

RDE09700

PUBLICITY/PUBLIC RELATIONS FUNCTION KRA MASTER - 2006-07

KRA ID Function ID KRA Description Unit of Measurement

PRX00100 PRX O

PRX00101 PRX O %

PRX00102 PRX O %

PRX00103 PRX O

PRX00104 PRX AIR-TIME COVERAGE O

PRX00105 PRX TOP MANAGEMENT INTERVIEWS O NO. OF INTERVIEWS

PRX00200 PRX O

PRX00201 PRX O Number


PRX00301 PRX RELEASE OF ADVERTISEMENTS O Number

PRX00302 PRX O

Time Index


PRX00401 PRX C Number

PRX00402 PRX O RUPEES





KRA Type

MEDIA COMMUNICATION PLAN TO ESTABLISH LONG TERM TRUST AMONGST STAKEHOLDERS


% INCREASE IN +ve MEDIA COVERAGE OVER LAST YEAR

% INCREASE IN RATIO OF +ve MEDIA COVERAGE TO -ve MEDIA COVERAGE OVER LAST YEAR

RELEASE OF PRESS NOTES & ENSURING MEDIA COVERAGE

RS. EARNED (NOTIONAL)

RS. EARNED (NOTIONAL)

CONCEPTUALIZATION & FINALIZATION OF PUBLICITY PLAN BY SPECIFIED DATE


IMPLEMENTATION OF APPROVED PLAN

CONCEPTUALIZATION OF ADVERTISEMENTS

RELEASE OF STATUTORY NOTICES/TENDERS WITHIN SPECIFIED TIME

IDENTIFYING EXHIBTIONS FOR PARTCIPATION FOR BUSINESS GROWTH

NUMBER OF NEW/SPECIFIC EXHIBITS (MODELS/DISPLAY PANELS ETC.) CREATED

SAVINGS IN SETTING OF EXHIBITIONS THRU IN-HOUSE DESIGNSNUMBER OF BUSINESS ENQUIRIES GENERATEDCONCEIVING OF NEW CORPORATE FILMSCOMPLETION OF NEW CORPORATE FILMS

IDENTIFYING THE NEED OF COMMUNICATION THRU PUBLICATIONS


PRX00602 PRX OTime Index


PRX00604 PRX O

Time Index




PRX00608 PRX O

Time Index

PRX00609 PRX O % ON TIME

PRX00610 PRX O %

PRX00700 PRX O % SATISFACTION

PRX00701 PRX O %


PRX00703 PRX O %

PRX00704 PRX O %

PRX00705 PRX O RUPEES

PRX00706 PRX O %

PRX00800 PRX O %

DATA COLLECTION FOR DIRECT MAILERS TO CUSTOMERS

LAYOUT/ DESIGN/ PRINTING & DISPATCH OF DIRECT MAILER DATA COLLECTION FOR ENGG. NEWS LETTER

LAYOUT/ DESIGN/ PRINTING & DISPATCH OF ENGG. NEWS LETTERDATA COLLECTION FOR IN-HOUSE JOURNALS

LAYOUT/ DESIGN/ PRINTING & DISPATCH OF IN-HOUSE JOURNALS

DATA COLLECTION FOR PRODUCT / CORPORATE PUBLICATIONS

LAYOUT/ DESIGN/PRINTING OF PRODUCT/CORPORATE PUBLICATIONS

VALUE ADDITION TO TECHNICAL ARTICLES CONTRIBUTED TO NATIONAL/INTERNATIONAL JOURNALS WITHIN SPECIFIED TIME

% SATISFACTION LEVEL IN READERSHIP SURVEY (MIN. SAMPLE SIZE 1% OF CIRCULATION)

HOSPITALITY & PROTOCOL FOR SATISFACTION OF STAKEHOLDERS TO BUILD LONG TERM RELATIONSHIP

% INCREASE IN COMFORT LEVEL BASED ON GUEST FEEDBACK (FEEDBACK BASED ON MIN. 20% OF OCCUPANCY)CORRECTIVE ACTION FINALIZED FOR IMPROVING GUESTS' COMFORT% CORRECTIVE ACTION IMPLEMENTED/TAKEN BASED ON FEEDBACK SURVEY

% OCCUPANCY ON BUSINESS/OFFICIAL VISITS OF GUEST HOUSES/TRANSIT FLATS

TOTAL MONEY SAVED ON HOTEL BILLS BY LODGING EMPLOYEES IN GUEST HOUSES/TRANSIT FLATS WHILE ON TOUR% SATISFACTION LEVEL IN STAKEHOLDERS FOR CONDUCTING THEIR VISITS% SATISFACTION THROUGH RANDOM SURVEY OF PARTCIPANTS DURING EVENT MANAGEMENT

PRX00801 PRX C

PRX00900 PRX C

PRX01000 PRX C

PRX01001 PRX NUMBER OF PHOTOS ON-LINE C Number

PRX01002 PRX MEDIA PRESS NOTES ON-LINE C Number

PRX01003 PRX MEDIA REPORTING ON-LINE C

PRX01004 PRX PRODUCT CATALOGS/CDs ON-LINE C Number

PRX01005 PRX O

Time Index

PRX01006 PRX O %


PRX01101 PRX C NumberPRX01102 PRX PERCENT UP-TIME O %

PRX01103 PRX HOSTING TIME OF CONTENT O TIME IN MINS.

PRX01104 PRX NO. OF WEB BASED QUERIES O Number

PRX01105 PRX O %

PRX01200 PRX O %

PRX01300 PRX O

Time Index

SYSTEM FORMULATION WITHIN SPECIFIED TIME FOR IMPROVEMENT IN SATISFACTION LEVEL BASED ON FEEDBACK FROM PARTICIPANTS DURING THE EVENT


CREATING NEW SYSTEMS WITHIN SPECIFIED TIME FOR BETTER DOWNWARD/UPWARD COMMUNICATION WITHIN THE


CREATION OF LAN DATABASE WITHIN SPECIFIED TIME FOR INFORMATION SHARING


COL.CM. OF REPORTAGE/DAY

HOSTING OF INHOUSE JOURNALS ONLINE

% Updations of On -line information available for the BHEL employees (telephone directory, fax Nos., Mobile Nos. , public utility Nos. etc.) carried out within specified time of the change/event.

NEW ON-LINE COMMUNICATION INITIATIVESNO. OF WEB BASED APPLICATIONS DEVELOPED

USER SATISFACTION LEVEL OF WEB SURFERS ON WEB PAGE QUALITY (FEEDBACK TO BE BASED ON MI. 20% HITS TO ON-LINE FEEDBACK FORM)

% SATISFACTION LEVEL OF COMFORT IN HOLIDAY HOMES (FFEDBACK SURVEY BASED ON MIN. SAMPLE SIZE OF 20% OCCUPANCY)

DATA COLLECTION/ LAYOUT/ PRINTING & DISPATCH OF TELEPHONE DIRECTORY/ GREETING CARDS/ DIARY & CALENDARS

PRX01400 PRX O

PRX01401 PRX O

Time Index

PRX01402 PRX O

Time Index

PRX01403 PRX O

Time Index

PRX01404 PRX O

Time Index


PRX01501 PRX O

PRX01502 PRX O


PRX01600 PRX C % COVERED

PRX01700 PRX C

PRX01800 PRX O %

PRX01900 PRX O %


PRX02100 PRX O

Time Index

PRX02200 PRX O

PRX02300 PRX O

Time Index

CONCEIVING AND PLANNING FOR CORPORATE IDENTITIES FOR ANNUAL DISTRIBUTION BY SPECIFIED DATE


DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF DIARY

DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF CALENDARS

DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF TELEPHONE DIRECTORY

DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF GREETING CARDS

NUMBER OF MEMENTOS CORPORATIZEDON-SCHEDULE PROCUREMENT & DISTRIBUTION OF CORPORATE MEMENTOS BY SPECIFIED DATE.


EMPANELMENT OF SUPPLIERS BY SPECIFIED DATE FOR PROCUREMENT OF SOUVENIRS


DEVELOPMENT OF DESIGN FOR CORPORATISED MEMENTOS

IMPROVING COMPETENCIES OF EMPLOYEES THROUGH TRAINING PROGRAMMESSYSTEM DEVELOPMENT BY SPECIFIED DATE FOR INFORMATION SHARING/REPORTING









PRX02400 PRX O Number of new circles

PRX02500 PRX C TQM Score

PRX02501 PRX O

PRX02502 PRX C

Time Index

PRX02600 PRX O


PRX02800 PRX CTime Index

PRX02900 PRX C

PRX03000 PRX C

PRX03100 PRX C

PRX03200 PRX C

PRX03300 PRX C

PRX03400 PRX C






















PRX03500 PRX C

PRX03600 PRX C

PRX03700 PRX C

PRX03701 PRX O RS SAVED

PRX03800 PRX C

PRX03900 PRX O


PRX04100PRX O Score

Achieving ISO 9000:2000 certification at Deptt. level by specified date


DEVELOPING CRITERIA FOR EMPANELMENT & EVALUATION OF AGENCIES/SERVICE PROVIDERS BY SPECIFIED DATE


DEVELOPMENT OF SYSTEM BY SPECIFIED DATE FOR ENHANCING NEGOTIATION CAPABILITIES LEADING TO COST REDUCTION


COST SAVING EFFECTED THROUGH NEGOTIATIONS



% satisfaction level of authors regarding editorial improvements effected on their articles for publishing

% satisfaction level of 100% author base

Creating a resource bank for sharing of resources like hi-resolution images, digitized blow-ups/ posters with Units (Rs.2,000/- each)to synergize the PR function across various units



Y Y N H X X DEPTT. RECORDS

Y N N H X X NEWS COVERAGE

Y N N H X X NEWS COVERAGE

N N N X X M

N N N X X M DATA LOG

N N N H X X DATA LOG

Y Y N H X X DEPTT. RECORDS

N N N X M H PUBLICITY PLAN

Y N N X H X


N N N X X M

N N N M X X

Y N N M H X DATA LOG

N N N X H X


N N N X M X DATA LOG

N N N X X H DATA LOG

Y N N H X X DATA LOG

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)



NEWSPAPERS CARRYING PRESNOTES

PERFORMANCE DATA

RELEVANT NEWSPAPERS CUTTING

TRADE/BUSINESS BODIES & ASSOCIATIONS

COST COMPARISON WITH MARKET RATE


N N N X X M





N N N X M X DATALOG

N N N X M X DATALOG

N N N X M X DATALOG

Y N N H X X SURVEY FEEDBACK

N N N H X X

Y N N X H X SURVEY FEEDBACK


N N N X H X DATA LOG



Y N N M H X

N N N M H X DATA LOG

Y Y N H H X

Y Y N H X X DATA LOG

N Y N X H X DATALOG





Y N N X M H DATALOG

N N N L L M Data log

N N N X H X

Y N N X H XX DATA LOGN N N X M X DATA LOG



Y N N M X X DATA LOG



N Y N H M X DATA LOG

N N N X M H

N N N X M H

N N N X M H

N N N X M H


N Y N X X M DATA LOG

N Y N X M H

N N N X M H

Y N N M X X DATA LOG

N Y N M M X DATA LOG

Y N Y M L L

Y N Y M L L

Y N Y M L L

Y N Y M L L

Y Y Y H M L

Y N Y X M M Project report






N N Y M X X Unit QA/QC

Y N Y H X X Quality Deptt.


Y N Y X X M Project report

Y Y Y L M H

N N Y M M M

Y N Y X M H Project report







Y Y N H X X Quality Deptt.

N Y N X H X

N Y N X H X

N N N X H M

Y N N H H X

N N N L H L Feedback from Authors

Y N N L M H



Level 5: 200, Level 4: 190, Level 3: 180, Level 2: 170, Level 1: 160


KRA Remarks

-



-

-


PROJECT MANAGEMENT FUNCTION KRA MASTER - 2006-07


PMX00100PMX O Time Index Y N

PMX00101PMX Preparation of Draft L1 network O Time Index Y N

PMX00102PMX O Time Index N N


PMX00201PMX Preparation of Draft L2 network O Time Index N N


PMX00300PMX O Y N

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Special KRA (Y/N)

Timely finalisation of L1 Network with customer

Finalisation of Draft L1 network with concerned executing agencies

Timely finalisation of L2 Network with customer (matching with L1)

Finalisation of Draft L2 network with Executing agencies

Monitoring/follow up of Engineering drawings/Documents submission and raise timely alarms for preventing delay

% of alarms (exception reports raised within prescribed norm for corrective action





PMX00305PMX O N N

PMX00400PMX O Y N



Ensuring timely submission of master list of Engineering drawings/Documents

Reviewing/Finalising Engineering drawings/Documents submission schedule with executing agencies

Finalise Engineering drawings/Documents/O&M manuals/final documents submission schedule with cutomer

Submission of engineering drawings/documents to customer

Follow up with customer for approval/comments of drawings/documents from customer (on exception basis)

percentage of drawings approved/ commented

Monitoring/follow up O & M manuals and all final documents submission and raise timely alarms for preventing delay


Ensuring timely submission of master list of O & M manuals

Reviewing/Finalising O & M manuals and all final documents submission schedule with executing agencies / customer

PMX00500PMX O Y N

PMX00501PMX O Y N

PMX00502PMX O Y N

PMX00503PMX O Y N

PMX00600PMX O Y N

PMX00601PMX O Y N

PMX00602PMX O Y N

Monitoring/follow up Supplies from units and raise timely alarms for preventing delay


Regular monitoring/follow up with manufacturing units and raise timely alarms in respective areas


Review of detailed manufacturing plan of units and raise timely alarms


Coordination with customers intradeptt for timely Inspection at units/BO

Percentage of inspection arranged in time

Monitoring/follow up BOI/BOP Supplies and raise timely alarms for preventing delay


Coordination with customers/suppliers/intradeptt for timely Inspection at venders works

Percentage of inspection arranged in time

Regular monitoring/follow up with concerned agencies and raise timely alarms in respective areas


PMX00700PMX O N N

PMX00701PMX O N N

PMX00800PMX O Y N

PMX00801PMX O Y N

PMX00802PMX O Y N

PMX00900PMX O Y N


PMX00902PMX O Y N

Follow up for Resolution of Interface inputs and raise timely alarms for preventing delay


Finalise Interface inputs submission schedule with concerned,Regular monitoring/follow up with concerned agencies and raise alarms


Monitoring/follow up of construction milestones and raise timely alarms for preventing delay


Identify critical pending inputs (supply/ cutomer inputs/ drawing document etc) for milestones within specified time

% of inputs identified within specified time

Regular monitoring/follow up with concerned agencies and raise alarms


Ensuring Timely submission of Reports to Customer/Ministry as per scheduled/agreed dates

% of reports submitted within agreed dates

Freezing of format/content of progress report within specified time

Ensuring Timely availability of reports from executing agencies for submission to customers

% of reports availability within prescribed norm

PMX01000PMX O N N

PMX01001PMX O N N

PMX01100PMX O N N

PMX01101PMX O N N

PMX01102PMX O N N

PMX01103PMX O N N

PMX01104PMX O N N

Acievement of Budgeted Physical Turnover

% age achievement-actual/Budget



Acievement of Budgeted financial Turnover




Engineering Support for Turnover

% age achievement-actual/target

Engineering Support to Turnover


Engineering support for Turnover


PMX01200PMX Acievement of Billing O N N


PMX01202PMX O N N

PMX01203PMX O N N

PMX01204PMX O N N

PMX01300PMX Acievement of cash collection O N N

PMX01301PMX O N N

PMX01302PMX O Rs crores N N

PMX01303PMX O N N



Ensuring timely submission/approval of billing schedule from customer

Ensuring timely availability of documents from concerned for raising bills within specified no. of days from completion of activity

% of documents availability within prescribed norm

Ensuring timely submission of Equipment Performance BG as per format agreed with customer (7 days before raising bill)

% submission within prescribed norm.




Ensuring timely verification of bills

% of Bills verified within prescribed norm

Cash collection for withheld outstandings ( as at end of previous year)



Ensuring Timely availability of inputs for floating of enquiries for erection subcontracts

PMX01500PMX O N N

PMX01501PMX O N N

PMX01502PMX O N N

PMX01600PMX O N N

PMX01601PMX O N N

PMX01602PMX O N N


PMX01701PMX O N N

Coordinating and monitoring for timely PG Test of BHEL/BOP packages and raising timely alarms


Coordination and monitoring for timely submission/approval of PG test procedure


Follow up with concerned agencies for Ensuring early liquidation of punch points for taking up PG test and raise timely alarms


Ensuring Technical closure of identified contracts

% age achievement-actual/planned

Consolidation/communication of punch points of all concerned agencies within 2 months of trial operation of set

% Communication done within prescribed norm

Regular review and follow up with concerned regarding contract closing and raise timely alarms for preventing delay

% of Alarms (exception reports) raised within prescribed norm for corrective action

Ensuring Timely shipment of material from Port to overseas projects by Coordination with mfg units/ROD

Ensuring timely submission of package details for shipment and finalisation of shipping arrangement by ROD ( one month before shipment)

% Arranged within prescribed norm

PMX01702PMX O N N

PMX01703PMX O N N

PMX01704PMX O N N

PMX01705PMX O N N



PMX02000PMX O N N

PMX02001PMX O N N

PMX02100PMX O N N

PMX02200PMX O N N

Follow up with concerned agencies for ensuring timely availability of identified packages for each shipment and raising alarm signals


Ensuring Timely availability of all documents for customs clearance of cargo(4 days before arrival of ship)

% Availability of documents within prescribed norm

Ensuring timely finalisation of insurance/ECGC cover.(within 15 days before shipment)

% finalisation within prescribed norm

Ensuring approval of statutory authority as required(within 15 days before shipment)

% Approvals within prescribed norm

Ensuring timely Submission/approval of Contract coordination procedure

Ensuring Timely availability of required inputs for preparation of technical specifications/ procedures from other agencies

Ensuring Timely response to customers enhancing customer satisfaction ( Initial Response to go within 3 days)

% Initial responses within prescribed norm

Contact concerned agencies for quick feedback within 2 days of receipt of letter

% Contact established within prescribed norm

Improvement in customer satisfation index (CSI) wrt previous year

Percentage of action points taken/total action points

Reduction in no. of customer complaints

% Reduction over last year

PMX02201PMX O N N

PMX02300PMX O N N




PMX02500PMX O N Y


PMX02601PMX O N Y

PMX02700PMX C Time Index N N

PMX02701PMX C N Y

PMX02702PMX C N Y

PMX02703PMX C N Y

PMX02800PMX C N Y

Analyse/ communication to concerned agencies and putting action plan for implementation

% complaints for which action plan implemented

Ensuring Timely review/resolution of critical issues and putting up focussed issues for MCM

Percentage of issues resolved/total issues reviewed in PRE-MCM review

Preparation/Communication of PRE-MCM agenda points to concerned 15 days before MCM

Preparation/Communication of MCM agenda points to concerned(at least 7 days before MCM)

Review and submission of various MIRs like monthly DHI reports/ fortnightly reports to CMD on projects.

Coordination with various units for signing of MOU for PP & SIP


Organizing review meetings with CEA as per schedule

Coordination with various executing agencies for consolidating project information as per CEA format 1 week before Meeting date


Developing IT based systems for enhancing Project management capability

Identification of systems to be developed and Preparation of action plan for development of system by specified date


Develop the system by scheduled date


Implementation of system by scheduled date


Develop systems by scheduled date for sharing of Knowledge


PMX02801PMX C Number N N

PMX02900PMX C N Y

PMX03000PMX C N Y

PMX03001PMX C N Y

PMX03002PMX O N Y

PMX03003PMX C N Y

PMX03100PMX C N Y

PMX03101PMX C N Y

PMX03102PMX O N Y

PMX03103PMX C N Y

PMX03200PMX C N Y

PMX03300PMX C N Y

Documenting unique experiences during project execution which can be shared with others for their benefit (At least 1 per project)

Develop a system within specified time for Documentation of project history record of delays and conflicts and its resolution


Development of system by specified date for improving External customer satisfation index (CSI)


Development of questionaire with consultant


Identify list of customers to be covered and conductance of survey by consultant


Analysis of customer feedback and development of action plan for improvenment


Development of system for improving Internal customer satisfation index (CSI)


Development of questionaire with consultant


Conductance of survey by consultant


analysis of feedback and development of action plan for improvenment


Develop a system for registering/resolution of customer complaints


Develop a system for early contract closing


PMX03400PMX O Y N

PMX03500PMX O Y N


PMX03700PMX O Y N

PMX03800PMX O Y Y

PMX03900PMX O Number N N

PMX04000PMX C TQM Score Y N

PMX04001PMX O Y Y

PMX04002PMX C Time Index Y N

PMX04100PMX C Y Y

PMX04200PMX C Number N N


PMX04400PMX C N Y


% of Replies within prescribed norm


% of Replies within prescribed norm



% Inputs furnished in time














PMX04500PMX C N Y

PMX04600PMX C N Y

PMX04700PMX C N Y

PMX04800PMX C N Y

PMX04900PMX C N Y

PMX05000PMX C N Y











Develop system for capturing total actual project cost in specified time



PMX05200PMX O N N

PMX05300PMX C Y N



PMX05600PMX O Score Y

ISO coordination work in projects deptt/assistance in audit

Organising customer training programme as per contractual obligation

% adherence to contractual requirement



ABSORPTION OF NEW TECHNOLOGY WITH RESPECT TO TURBO GENERATOR SUPPLIED FOR KUDANKULAM NUCLEAR POWER PROJECT - 2 X 1000 MWe.- SUPPLIES BY RUSSIA

ABSORPTION OF NEW TECHNOLOGY WITH RESPECT TO KAIGA NUCLEAR PROJECT UNITS 3 & 4 - SUPPLY BY M/S. OJSC TURBOATOM, UKRAINE.


PROJECT MANAGEMENT FUNCTION KRA MASTER - 2006-07

KRA Remarks Taskforce Recommendations

N H X X

N X H X

N X H X

N H X X

N X H X

N X H X

N H X X

Universal KRA

(Y/N)


A B C


As per agreed schedule and actual dates as per record to be maintained by appraisee






Record Criteria : fortnightly ecception reports to be generated by appraisee (with or without exceptions)

N X H X Record

N X H X Record

N X H X Record

N X H X

N X H X

N L X X

N X L X Record

N X L X Record

As per record of receipt and forwarding note Criteria: drawings to be forwarded to customer within 48 hrs of receipt from concerned agency

As per record of receipt of exception report Criteria : comments/approval within 10 days of receipt of exception report from concerned agency


N H X X

N X H X Record

N X H X Record

N X M X Record

N H X X

N X M X Record

N X H X Record



N H X X

N X H X Record

N H X X

N X H X Record

N X H X Record

N L X X

N X L X

N X L X


To be renumbered as PMX00701


as per agreed date

as per agreed date

as per agreed date

N M X X Budget

N X M X

N M X X Budget

N X M X

N H H H

N H H H Approved BBU

N H H H

Record Criteria : monthly ecception reports to be generated by appraisee (with or without exceptions)


Approved Billing Schedule

Earlier E-MAP included above KRA. Hence this request for new KRA.

Unit of Measurement to be changed to "% age achievement-actual/target

Above KRA was used in earlier eMaps


Approved Billing Schedule

Earlier Emap cycles included the above KRA. Hence this request for New KRA


N M X X Budget

N X M X

N X M X Record

N X L X

N X M X

N M X X Budget

N X M X Record

N X M X Record

N X M X

N M M X

as per agreed schedule

as per agreed date



Sch.input date and Record of actual dates

N M X X

N X M X Record

N X M X Record

N M X X

N X M X

N X M X Record

N M X X Record

N X M X Record

Agreed sch date and record of actual datesRecord

To be renumbered as PMX01502.

Plan given by Marketing group

Prtocol signed with customer at site

To be Renumbered as PMX01701.

N X M X

N X M X Record

N X L X Record

N X L X Record

N L L X

N M M X

N M X X

N X M X Record

N H H X

N M X X

Alarms raised to be recorded systematically by appraisee





Scheduled contractual date and Record for actual date

Agreed input schedule and Record for actual dates

Record of letters received from customer

Record Criteria : Customer survey reportRecord Criteria : Letters addressed to ED/GGM.

N X M X Record

N M X X Record

N X M X Record

N X M X Record

N M M X Record

N M M X Record

N X M X Record

N X M X Record

N H X X Record

N M X X Record

N X M X Record

N X H X Record

N H X X Record

N X M X

N X M X

N H X X

N M X X Record

N X L X Record

N X M X Record

N M X X

N X M X Record

N X L X Record

N M X X Record

N M M X Record

N M M X Record

Record Criteria : at least one per person during the yearRecord

Record Criteria :CQA to appoint agency and questionnaire to be approved by D(HR)

Record Criteria :CQA to appoint agency and questionnaire to be approved by concerned

Y M L L

Y M L L

Y M L L

Y M L L

Y H M L

Y M X X Unit QA/QC


Y X M X


Y L M H

Y M M M


N H H H Project report















N M M M

N M M M Project report

N H H X

N H H H Project schedule -

N H H H -

Y M X X Survey Report

As per deptt.record

Since coordination work will involve more than 1 result area, Unit of measurement has to be Time Index.



This project specific. Clarification to be given by PSSR as to how this will be measured.

Schedule as agreed in action plan

This project specific. Clarification to be given by PSSR as to how this will be measured.

Taskforce Recommendations

PSSR

PSSR

VIGILANCE FUNCTION KRA MASTER - 2006-07 KRA ID Function KRA Description

VGX00100 VGX O % Yes N




VGX00500 VGX O Number Yes N

VGX00600 VGX C Number Yes N






VGX01200 VGX O Time Index Yes N

VGX01300 VGX O Time Index Yes N

VGX01400 VGX Updation of Vigilance Home page O Number Yes N


VGX01600 VGX O % Y N

VGX01700 VGX O % Y N

VGX01800 VGX O Time Index Y N

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Special KRA (Y/N)

Percentage of complaints processed within 1 month of its receipt.

Percentage of investigations completed within 6 months from the date of registration.

Percentage of investigation reports processed for FSA within 1 month of its receipt.

Percentage of enquiry reports processed for SSA within 1 month of its receipt.

No. of Vigilance inspections / surprise checks completed vis-à-vis annual plan.

Completion of System Study during the year vis-à-vis annual plan

Number of training programmes conducted vis-à-vis annual plan.

Inspection of purchase orders / contracts as per the guidelines suggested by CTE/CVC.

Identifying employees working in sensitive areas for period more than 10 years and taking up with the Unit Management (under intimation to CVO) on a monthly basis for their rotation.

No. of Vigilance Committee Meeting minutes sent to CVO

No. of Property Returns scrutinised

Timely submission of Monthly/Quarterly/Annual reports

Timely processing of vigilance clearance within specified time

Identifying material codes with less than 3 registered vendors and taking up with the Unit Management on a montlhy basis for registration of additional vendors.





VGX02000 VGX O Y Y

VGX02100 VGX O Score Y N


VGX02300 VGX O N

VGX02400 VGX C TQM Score Y N

VGX02500 VGX O Y Y

VGX02600 VGX C Time Index Y N

VGX02700 VGX C Y Y

VGX02800 VGX C Number N

VGX02900 VGX C Time Index Y N

VGX03000 VGX C N Y


















VGX03100 VGX C N Y

VGX03200 VGX C N Y

VGX03300 VGX C N Y

VGX03400 VGX C N Y

VGX03500 VGX C N Y

VGX03600 VGX C Y N













VIGILANCE FUNCTION KRA MASTER - 2006-07 KRA Remarks

N H H H Complaint Register -

N H H H Case Register -



N H H H Annual Plan -

N M M M Annual Plan -



N H H H -




N L L L -

N L L L Annual Plan -

N H H H -

Y M L L

Y M L L

Y M L L

Universal KRA

(Y/N)



Monthly Performance Report

Record maintained by Department

Monthly Performance Report




Y M L L

Y H M L



Y M X X Unit QA/QC


Y X M X


Y L M H

Y M M M











N H H X Rating declared at year end by Corporate / Unit Management


PRODUCTIVITY / MS FUNCTION KRA MASTER - 2006-07

KRA Id Function KRA Description

MSX00100 MSX C Y

MSX00200 MSX C Y

MSX00201 MSX O N

MSX00202 MSX O Y

MSX00300 MSX C Y

MSX00301 MSX O N

MSX00302 MSX O Y

MSX00303 MSX O Y

MSX00400 MSX O Y

MSX00500 MSX O Y

MSX00501 MSX O N

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Organising Theme based drives/ Suggestors & IMPRESS Workshops/ Productivity Competitions/ Award functions etc

Nos. of programmes

Creation, implementation, operation and refinement of the on-line system for registration of Suggestions

Nos. of suggestions registered.

Monitoring the status of suggestions through periodic exception reports, generated as per schedule.

Nos of reports issued

Processing of Suggestions & award payment within specified Time.

% awarded within specified time

Creation, implementation, operation and refinement of the on-line system for registration of Improvement Projects

Nos. of projects registered.

Monitoring the status of Improvement Projects through periodic exception reports, generated as per schedule.

Nos of reports issued

Processing and evaluation of Improvement projects & award payment within specified Time.

% awarded within specified time

Cost reduction thro projects undertaken in Productivity Thrust Areas viz. Value engineering/ Economic Buying/ material Utilisation/ Energy Conservation/ Scrap Reduction/ War on Wastage, etc.

Total Savings as % of Budget value

Analysis & Feedback on Productivity related performance parameters within specified time, including timely trend reports.


Shortlisting/ Facilitating & Submission of award entries for Corporate/ State/ National level awards viz. Excel/ VRP/ SV/ NPC/ INSSAN etc.

Targetted Nos. of entries

Scanning of opportunities and organising Targetted No. of Entries

Targetted Nos. of proposals

MSX00502 MSX O N

MSX00600 MSX C Y

MSX C N

MSX00602 MSX O % Area covered N

MSX00700 MSX O Y

MSX00800 MSX O Y

MSX00801 MSX O Mandays Y

MSX00802 MSX C Y

MSX00900 MSX C Y

MSX01000 MSX O Y

MSX01100 MSX C Y

MSX01200 MSX C Y

MSX01300 MSX C Y

MSX01400 MSX O Y

MSX01500 MSX C Number Y

Screening / Refinement and Submission of Entries

Days before due date for submission

Formulate/ Issue & implemention of Productivity function related policy/ Guidelines viz. Award Scheme for Improvement Projects.


MSX00601 Development & Issue of productivity related policy guidelines


Follow up Implementation of productivity related policy guidelines.

Processing of entries from different units, for Excel awards, within specified period for function in Nov


Awareness generation to imbibe productivity culture amongst employees

Nos of initiatives planned

Imparting specialised inputs through training programmes/ inter unit exchange

Scanning best practices and sharing case-studies.

No. of case studies hosted on the Knowledge sharing portal

Create a system for capturing the savings from PIP's and suggestions


Preparing a compendium of award winners


Maintaining a knowledge sharing portal for Productivity issues


Creating a web based system to track the progress of productivity projects


Development of new systems/ Mgmt. Instruction within specified time.


System Modifications within specified time


Form Design/ Improvement/ Simplification

MSX01600 MSX O N

MSX01601 MSX O N

MSX01700 MSX O Y

MSX01701 MSX O N

MSX01702 MSX O N

MSX01800 MSX O Y

MSX01900 MSX C N

MSX01901 MSX Norms Development IE O N

MSX01902 MSX Revalidation of Time Standards O N

MSX02000 MSX O N

MSX02100 MSX C Y

MSX02200 MSX O Y

MSX02201 MSX O N

MSX02300 MSX O Y

MSX02301 MSX O N

MSX02302 MSX O N

MSX02400 MSX O Y

Organise Pre-Audit* preparedness review.

% closing of MI related NCRs, raised during previous Audit.

Auditing targetted number of MIs by the systems' group

% achievement of target

Evaluation of 'Works Contract' proposal based on norms & Target within specfied time

No. of WC proposals evaluated.

Building & Updating database for evaluation


Proposal Scrutiny & Recommendation


Recommendation for Redeployment of manpower to deficit area

% recommendations met

Plan/ Conduct & Finalise studies for Review/ Development of Norms




Savings through IE studies/scrutiny in areas viz Indirect material/ Maintenance/ Spares/Tooling etc

% achieved / targeted

Plan/ Conduct & Implement Studies for Methods / Systems Improvement


Post Investment Evaluation of Schemes / Major Capital Items within specified time

% evaluations completed wrt planned.

Facilitating Improvement in utilization of critical M/cs

% improvement achieved

Development/ Approval & Implementation of Proposal for Relocation of Plant & M/cs / office area.


Developing Alternative layouts Plant and M/c and office


Implementation of Approved Relocation Plan in specified time.


Recommendation/ Approval for disposal of Redundant Plant & M/cs


MSX02401 MSX O N

MSX02402 MSX O N

MSX02403 MSX O N

MSX02500 MSX C Time Index N

MSX02600 MSX O Index/ Score N

MSX02601 MSX O N

MSX02602 MSX O Number N

MSX02700 MSX O N

MSX02800 MSX O Y

MSX02900 MSX O % Y

MSX03000 MSX O % Y

MSX03100 MSX O Time Index Y

MSX03200 MSX O Time Index Y

MSX03300 MSX O Y

MSX03400 MSX O Score Y

Identification of redundant facilities


Formulation of proposals for approval of disposal of redundant facilities within specified time


Facilitating transfer/ disposal of surplus/ Condemned Plant & M/cs


Completion of Special Assignments as per request

Achievement of 'Unit Level' targets for major improvement initiatives like '5S' Implementation

Facilitating Implemenation of 5-S- specific milestones

100XNos. of areas covered / Nos. planned

Audit & Computation of 5-S Index in areas covered.

Review of BIS standards ( and like documents ), as per specified time schedule


Implementation of Productivity Linked Incentive scheme / Approval of proposal of Extended hours


Reply to Govt. Audit queries, Inspection report paras, Action Taken Reports etc. furnished within specified time (2 weeks)


Timely inputs to unit/ corporate finance for inter-unit re-conciliation of accounts

Timely inputs to unit/ corporate finance for BUDGET/ FLASH/ MIRs etc.




MSX03401 MSX C Time Index Y

MSX03500 MSX O N

MSX03600 MSX C TQM Score Y

MSX03601 MSX O Y


MSX03700 MSX C Y

MSX03800 MSX C Number N


MSX04000 MSX C N

MSX04100 MSX C N

MSX04200 MSX C N

MSX04300 MSX C N




















MSX04400 MSX C N

MSX04500 MSX C N

MSX04600 MSX C Y







PRODUCTIVITY / MS FUNCTION KRA MASTER - 2006-07

KRA Remarks

N N H H H Score Card

N N M M H

N N L M H

N N M M H

N N M M H IMPRES

Y N L M H On-line system

N N M M H On-line system

N N H H M

Y N H H H

N N H H M

N N L M H Nomination Proposals

Special KRA (Y/N)

Universal KRA

(Y/N)

Suggested Weightage for

category A B

C

Source Of Data For Measurement

Score CardOn-line system MIR

Manual registration, to be switched to on-line system.

As per PlanDeptt records

Deptt. Record / Mgmt. Instruction





N N M M H Deptt. Record

Y N H H M As per Deptt plan

Y N M H M

N N M H M

Y N H M M As per plan

N N H H M As per Plan



Y N H H H Certification by HOD

Y N L M H Departmental record

Y N H H H On-line record

Y N H H H Certification by HOD

Y N H M L As per Plan

Y N M H H Departmental record

N N M H H System file

As per implementation plan

As per implementation plan

may be deleted in 07-08

may be deleted 07-08

N N M H H Audit report

N N M H H As per plan

N N H M L WC Proposals

Y N L H H As per Plan

Y N H H M As per Plan

N N M H H


Y N L H H As per Plan

Y N M H M As per Plan

N N H H M


N N M H H Depttal records

N N M H H BSC & MIR 20.2

Y N H M H Proposals

Y N M M H Proposals

Y N M H H Proposals


Redeployment plan Actual Posting

Budget proposals study Reports


Y N M M H Proposal records

Y N M M L As per Plan

N N M H M Reports

N N H M M BSC/ Audit Document

N N M H H Departmental plan

N N M H H Audit sheets

Y N M M L Departmental records

Y N M H L Proposal records

N Y M L L

N Y M L L

N Y M L L

N Y M L L

Y Y H M L







Record maintained by Unit/Corp. Finance

deptt.








Y Y L M H

N Y M M M Case Document








N N H H X Rating declared at year end by Corporate / Unit Management


QUALITY FUNCTION KRA MASTER - 2006-07

KRA id KRA Description

QAX00100 QAX O Y N

QAX00200 QAX O Y N

QAX00300 QAX O Y N

QAX00400 QAX O Y N

QAX00500 QAX C N

QAX00600 QAX C N

QAX00700 QAX C N

QAX00701 QAX O % as per plan N

QAX00702 QAX C N

QAX00703 QAX C Date N



Function KRA Type

Unit of Measurement

Critical KRA (Y/N)

Special KRA (Y/N)

Timely disposition of Product NCRs/ SDRs as per Department Plan/Procedure

% Cleared as per norms

First time clearance in Inspection/Testing by Third Party Inspection Agency/ Customer

% requests cleared in first time

Timely inspection/testing during inprocess/ final stages of Manufactured/ BoI's


Timely issue of Inspection/ Testing Reports for manufactured/ BoI's


Reduction in time taken to clear inspection/ calibration/ testing requisitions through improvement in planning process.

% based on previous year

Improvement in time taken to submit quality documentation/ Inspection reports/ Log sheets etc.


Improvement in number of stages for Self inspection (checked by task performer)

% over previous year

Identification of new self inspection stages to be introduced.

Training & Qualification of task performers of identified stages.

% Eligible Task Performers trained

Development and implementation of training and qualification modules for task performers of identified stages.

Pilot Implementation of self inspection by qualified task performer

Surveillance of self-inspection stages as per plan

QAX00800 QAX O N

QAX00900 QAX C Y N

QAX01000 QAX O % compliance Y N

QAX01100 QAX O Time Index Y N

QAX01200 QAX O Y N

QAX01300 QAX O N

QAX01400 QAX C N


QAX01600 QAX C Y

QAX01700 QAX O N

QAX01800 QAX O Rs. Lakhs N

QAX01900 QAX O Y N

QAX02000 QAX O Y N

Coordination with Statutory /Customer agencies for necessary clearance as per schedule


Review of Risk/ Hazard Analysis to establish safety standards during inspection and testing

% reviewed as per plan

Compliance to safety standards during inspection/testing

Planning/ organising/ monitoring timely inspection of BOIs

Measuring instruments calibrated in time as per department plan/procedure

% calibrated within specified time

Calibration of Non BHEL instruments/ gauges within specified time

% calibrated within specified time

Interlab Testing/ Proficiency Testing as per schedule

z value/ En Value

Procurement of equipment / consumables

Development of systems to assess uncertainty of measurement during calibration and testing


Evaluation of uncertainty of identified measurements/ calibration and testing

% of identified measurements

Generation of external business from Lab/Testing/Caliberation facilities

Timely disposition of SARs/ CARs/ SFRs/ SSARs as per Department Plan/Procedure


Product/Milestone/Process audit as per plan (Inter Unit/ In-house/ Vendor/ Site/ Subcontractor etc.)

% Agreed improvement opportunities to identified

QAX02100 QAX C Y N

QAX02200 QAX O Y N

QAX02300 QAX O Y N

QAX02400 QAX O Time Index N

QAX02500 QAX O Y N

QAX02600 QAX C Y

QAX02700 QAX C Y

QAX02800 QAX C Y

QAX02900 QAX C N

QAX03000 QAX C Time Index N

QAX03001 QAX Development of System C Y

QAX03002 QAX C Y

QAX03003 QAX C Y


Organising System audit (Intra/Inter Unit/Divn.) to bring out improvement at Unit/Divn. Levels

Timely closure of System NCRs ensuring CA/PA

Participation in System audit as per plan

% participated to plan

Improvement in number of "Active" Quality Circles.

% over previous year

Organising/ undertaking Quality Circle related activities including QC Convention

Release of Quality documentation (eg: Vendor list/ Type Test reports/ Procedures QP/FQP etc.) with due customer approval (if required) within specified time.

% released as per plan

Development of identified quality systems and documentation within specified time as per plan


Development of System to measure effectiveness of Third Party Inspection Agencies


Achieving New Quality accreditations/ certificates and awards.


Development of New measurement techniques including automation / Testing procedures/ standards/ processes, as per plan

% completed as per plan

Computerization of identified projects / Systems as per plan

No. of days delayed from scheduled datePilot implementation of

computerisationNo. of days delayed from scheduled date

Institutionalisation of computerised system as per plan


Development of System to measure Quality Index of products/processes (Eg. QTM)

QAX03101 QAX C Y


QAX03103 QAX C Y

QAX03104 QAX O Y

QAX03105 QAX C Y N

QAX03200 QAX C Y Y

QAX03300 QAX C Number N

QAX03400 QAX C Time Index Y N

QAX03500 QAX O % as per norms Y N

QAX03600 QAX O N

QAX03700 QAX C N

QAX03701 QAX O Y

QAX03702 QAX C Y

QAX03703 QAX O N

QAX03800 QAX C N

Study of Systems in practice at other places as per plan


System Design and development including computerisation as per milestones/plan

Pilot Implementation and course correction of System


Institutionalisation of the system as per plan


Development of quality systems in line with ISO 9001 requirements as per plan






Timely disposition of (Quality function related attributes) of Customer Complaints as per Department Plan/Procedure

Investigation of Customer Complaints/ Customer related Quality Issues assigned to individual/ individual as part of a team.

% Issues resolved and remedial measures implemented

Improvement of Internal (Intra Unit/ Division) Customer Perception score related to Quality Function

% Improvement in Internal Customer Satisfaction Score

Analysis of feedback of Internal Customer Perception Survey (ICPS)


Develop time-bound plans for corrective/ preventive actions


Implementation of action plans

% of planned actions implemented

Quality function personnel (NDT/ Auditors etc) trained and certified/ recertified as per plan.

% trained to total planned

QAX03900 QAX C Y N

QAX03901 QAX C Y Y

QAX03902 QAX Data Compilation as per plan O Y Y

QAX03903 QAX C Y N

QAX03904 QAX C Y N

QAX03905 QAX O Y N

QAX03906 QAX O Y N

QAX04000 QAX C Y N

QAX04001 QAX C Y Y

QAX04002 QAX C Y Y

QAX04003 QAX O Y Y

QAX04100 QAX C Y N

QAX04101 QAX O Y Y

Improvement in systems and processes to reduce product nonconformances like MDRs, SARs, CARs, SDRs & SSARs


Development of system for data capturing/ root cause analysis and identification of corrective/preventive actions



Root Cause Analysis of nonconformities raised during identified period.

% NCRs covered

Develop time-bound plans for corrective/ preventive actions covering identified Root Causes of product NCRs

% root causes covered

Monitor Implementation of action plans to reduce nonconformities


Effectiveness of action plans to reduce product non-conformances attributed to Quality Function.

% of repeat NCRs attributed to Quality Function

Improvement in systems and processes to reduce Cost of rework/ rejection


Development of system for data capturing of the cost of rework and rejection


Develop time-bound plans for corrective/ preventive actions through Root Cause Analysis of rework/rejection


Implementation of action plans to reduce cost of rework/rejection


Improvement in systems and processes to reduce customer complaints attributed to Quality Function

% reduction based on previous year

Data Compilation of Customer Complaints as per plan


QAX04102 QAX C Y N

QAX04103 QAX C Y N

QAX04104 QAX O Y N

QAX04200 QAX C N

QAX04201 QAX O Y

QAX04202 QAX O Y

QAX04203 QAX C N

QAX04300 QAX C Y

QAX04400 QAX C Y

QAX04500 QAX C Y

Root Cause Analysis of Customer Complaints

% Customer complaints covered

Develop time bound plan for Corrective and Preventive actions covering identified root causes.

% root causes covered

Implementation of action plans to reduce Quality function related Customer Complaints


Improvement in Quality Index (QI) of identified processes of Quality function (QTM level).

% based on QI at the beginning of year after including new characteristics

Analysis of Quality Index data to identify potential areas for improvement as per plan


Develop time bound plan for bringing improvement in identified areas of Quality Index


Implementation of action plan for improving Quality Index

% implemented as per plan


% Implemented to identified





QAX04600 QAX C Y

QAX04700 QAX C Y

QAX04800 QAX C Y

QAX04900 QAX C Time Index

QAX05000 QAX C Time Index Y

QAX05100 QAX C Time Index Y

QAX05200 QAX C

QAX05201 QAX C Y

QAX05202 QAX O Time Index


QAX05204 QAX Implementation of action plans O

QAX05300 QAX O Y

QAX05400 QAX







Process/Product improvements through SQC/Six Sigma Projects (as indicated in action plan)

Process/Product improvements through FMEA/ QFD Projects (as indicated in action plan)

Improvements through implementation of 5S in Quality function

Process/Product improvements through Benchmarking projects

Number of processes/ products

Collect and document best practices


Gap analysis of identified processes w.r.t. best practices

Development of time-bound action plans for improvement


Organising management reviews for review and resolution of issues

%issues implemented to identified

Organising Annual TQ assessment to bring out improvements at Units/ Divisions as per schedule

C % completed as per schedule

QAX05500 QAX C TQ Score Y

QAX05501 QAX C Y Y

QAX05502 QAX O Y

QAX05503 QAX Preparation of Position report O Y Y

QAX05504 QAX O Y Y

QAX05600 QAX C Y

QAX05700 QAX O Y

QAX05800 QAX C

QAX05900 QAX C

QAX05901 QAX O

QAX05902 QAX O Time Index


QAX05904 QAX O

QAX06000 QAX O

QAX06100 QAX O

QAX06200 QAX O % Availability Y

Achieving Business Excellence through improvement in Key Business Processes

Preparation of Action plan based on TQ Feedback report and other initiatives


Review and monitoring of action plans



Dissemination of Position report and preparation for site visit as per schedule


Development of modules for bringing TQ Culture/ improving TQ Status


Publication of journals/Technical reports/MIR s


Number of Papers presented/published in National/International Seminars/Journals

Number of Papers

Enhancing maturity Level of Quality Systems

% Systems improved

Identify critical systems impacting on business results/ customer satisfaction

Number of Systems

Gap analysis of identified critical systems through review of adequacy and compliance

Development of time-bound action plans for improvement

Implementation of action plans


Vendor development/ assessment as per requests

% completed as per scheduleSupport to other

departments/site on specialised services (Eg: RLA/ Site support/ Testing/ IT/ Tenders etc) as per schedule.

% completed as per schedule

Uptime (Availability) of testing equipment/ Instrument and guages (including master gauges)

QAX06300 QAX C

QAX06400 QAX O Y

QAX06401 QAX O Y

QAX06402 QAX O Y

QAX06500 QAX O Y

QAX06600 QAX O

QAX06700 QAX O Y

QAX06800 QAX O

QAX06900 QAX C

QAX07000 QAX C Number Y

QAX07001 QAX Identification of Needs O Y Y

QAX07002 QAX C Y Y

QAX07003 QAX Organise training programmes O Number Y

QAX07004 QAX O Number Y

Enhancement of capability of identified measurement/ testing/ calibration facilities/processes


Outsourcing identified Services (Example: Third Party Inspection agencies/ Service providers like Agency for undertaking Customer Satisfaction Survey etc.) as per schedule


Preparation of tender specification as per schedule


Techno-commercial evaluation of offers as per schedule


Implementation of CTQs/Special Contract requirements

% Implemented to identified

Updation of database/Information (like PERT/ Intranet sites etc.) in System


Identification/incorporation of CTQs/Special Contract requirements in documents like work instructions, check lists, quality plans, purchase documents etc.

No. of Exceptions

Monitoring Performance of Service Provider(Third Party Inspection Agencies appointed by BHEL and other service providers/ sub-contractors

Performance Index = 0.3(Time Index) +0.7 (No.of errors/No. of



Enhance Skill/Awareness on Quality/BE initiatives


Development of Training Modules


Facilitate Improvement initiatives/activities

QAX07100 QAX O % Y N

QAX07200 QAX O % Y N



QAX07500 QAX O Y Y

QAX07600 QAX O Score Y N


QAX07800 QAX C TQM Score Y N

QAX07900 QAX O Y Y

QAX08000 QAX C Time Index Y N

QAX08100 QAX C Y N
















N X L L

N L L M Reports of QC/Labs

N L L M

N L L M

N L L M Data log

N X L M Data log

N M M M Data log

N L L X List of stages

N X M M Test Records

N M H H

N X M M

N X L L Surveillance Report

Universal KRA

(Y/N)


C


MIR/ Computer generated Database

Process Sheets/ Inspection requests

Inspection Reports/ Register

Pilot Implementation Records

N X L M Reports/ Feedback

N X M H Safety Reports

N X L M Safety Audits

N H H H Planning Schedule

N X L M Data log of labs

N X L M Requests received

N M M M Test Report

N L L L MIRs/Budget report

N L M H Lab Systems

N L M H Lab Reports

N M M X Lab Reports

N X L L

N M M M Audit reports


N M M X Audit reports

N M M M Audit reports

N M M H Quality Circle data

N L L M Quality Circle Reports

N X L L Database/ MIRs

N M M X List of identified systems

N H H X List of identified systems

N M M X

N L M H

N L M M MIR/Reports

N X M X Action plan & report

N X L M Validation report

N L X X List of areas planned

N H H X Project completion Report

Department Plan and accreditations

Department Plan and Reports

N M M X Study Report

N X M M Reports

N X M M Implementation Records

N X L L System Documentation

N H H X Department Plan

Y L M H

Y M M M


X M M

H H X Investigation Reports

M M M

X M M

M M H

M M H

X L L Certification records


Internal Customer Satisfaction Score

M M X Product NCRs

M M X List of identified systems

X X L

M M X Analysis report

M M X Action Plan

M M X Status reports

M M X NCR Data

M M X

M M X List of identified systems

M M X


H H X

X X L

Data Compilation records/ Computer generated records

MIR on cost of Rework/Rejection

Analysis report and action plans

Customer complaint MIRs/ computer generated data

Data Compilation records/ Computer generated records


M M X Action Plan


H H X QTM records of computer

X M X QTM records


M M M Status reports







H H H MIRs

H H H MIRs

L M H MIRs

H H H MIRs

L L L MIRs

M M M Review reports

M M M Action Plans

M M M Action Plans

M M X Review records

H H X Assessment Schedule

H H H Feedback Report

M M M


X H H

M M X Schedule

H H H TQ Status

M M M Reports/ Feedback

M M M Publications/MIR s

H H H Audit/review reports



M M M Action Plans

M M M Action Plans

X L L

L M M MIR / Report

L M M Data log of labs

Feedback Report/ BSC/ Unit plans

Unit reports/ Highlights/ MIR

Vendor Development/ Assessment reports

H H H MIRs

M M X Contract

X M M Tender specification

X L L

X L L

X L L MIRs/Feedback

X L L Feedback

X M M

Y M X X Unit QA/QC

N H H X MIR

N M M M Letters/Feedback/ Review

N H H H Training materials

N L L L Training schedule

N H H H MIR/Reports

Comparitive Statement of offers

Inspection Reports/ NCRs/ Feedback

Reports of Service Provider

Y M L L

Y M L L

Y M L L

Y M L L

Y H M L




Y X M X Action plan document


N H H X








KRA Remarks

1. Department Plan/ Procedure to be prepaared (if not available) reflecting period of disposition.2. NCRs for Mfg. Units/ Engg. Centres and SDRs for Power Sector Regions. 3. Not applicable to Corporate Quality

Department plan/ Procedure to be prepared (if not available) reflecting period required for undertaking inspection/ testing.

Department plan/ Procedure to be prepared (if not available) reflecting period required for issue of reports.

Schedule to be prepared by the department.


1. Department plan/ Procedure to be prepared (if not available) reflecting category-wise period required for undertaking calibration2. Not applicable to Corporate Quality

Target to be based on Z value or En Value as applicable


1. Department Plan/ Procedure to be prepaared (if not available) reflecting period of disposition.2. SFRs/ SSARs and SARs wherever applicable for PS-Regions. 3. Not applicable to Corporate Quality

Effectiveness of audit is measured by agreed improvements by the auditee. Targets could be for example like: 100%/ 90%/ 80%/ 70% etc.

Not applicable to Corporate Quality


Schedule to be prepared by the department

1. It is the responsibility of auditor department for timely closure of system NCRs through follow-up with auditee departments. 2. Standard time for closure of NCRs to be given in DPs (if not existing)2. Not applicable to Corporate Quality




Applicable where isnpection activity is outsourced



1. Milestone Schedule to be prepared by the department.2. Not applicable to Corporate Quality





All corporate functions

1. Department Plan/ Procedure to be prepaared (if not available) reflecting period of disposition.2. Not applicable to Corporate Quality

Department to measure internal Customer Satisfaction Score/ if not available.

Planned to be prepared by department covering personnel to be trained.







1. Milestone schedule/ Plan to be prepared by the Department. 2. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions.3. Not applicable to Corporate Quality

1. Applicable where system does not exist 2. System to be computerised and preferably made online

1. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions. 2.Not applicable to Corporate Quality

1. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions. 2. Not applicable to Corporate Quality

1. Milestone schedule/ Plan to be prepared by the Department.2. Not applicable to Corporate Quality

1. Applicable where system does not exist 2. System to be computerised 3. System to be in line with Corporate System

1. Milestone schedule/ Plan to be prepared by the Department.2. Not applicable to Corporate Quality




Department Plan/ Procedure to be prepared (if not available) reflecting period required for analysis.



Time Index based on identified processes






Time Index based on identified systems


1. Department to prepare schedule of activities2. Not applicable to Corporate Quality

Facilitaion to other Units/Divns as assigned to the individual

Schedule to be obtained from indenting department (if not provided)

Schedule to be obtained from related deparment/ if not available

CTQs wherever applicable.

Schedule to be prepared by the department



For Third Party Inspection Agencies/ sub-contractors appointed by BHEL - Performance Index = 0.3 (Time Index) + 0.7 (No. of errors/ No. of opportunities). For other service providers Performance


GROUP Description

1

2 Calibration and Management of LABS

3 Quality Assurance, Quality Audits/Reviews

4

5

6 Training

7

8 TQM, Quality Management activities

9 Support to other functions

Quality Control - Inspection, Testing (including BOIs)

Certifications, New Systems, New Measurement techniques

Enhancing customer satisfaction (Internal/ External)

Quality Improvement activities - Initiatives & Improvements to reduce NCRs, Rework, Rejection, Customer Complaints, SARs etc

HUMAN RESOURCES / ADMINISTRATION FUNCTION KRA MASTER - 2006-07


HRX00100 HRX C Y

HRX00200 HRX O N

HRX00300 HRX O N

HRX00301 HRX O N

HRX00302 HRX O N

HRX00400 HRX O

%

N

HRX00500 HRX C N

HRX00600 HRX C N

HRX00700 HRX O N

HRX00800 HRX O % delayed/ total N

HRX00900 HRX O N

HRX01000 HRX O Y

HRX01001 HRX O Y

HRX01002 HRX O Y

HRX01100 HRX OTime Index

N

HRX01200 HRX O N


N

KRA TYPE

Unit of Measurement

Critical KRA (Y/N)

Design/ implementation and maintenance of IT enabled HRIS as per plan.


Timely allocation of interest subsidy on housing/vehicle loan.


Reduction in subsidy of social overheads. Eg. Canteen/ School etc against score card/Plan.

% reduction over last year

Reduction in subsidy by review of existing canteen rates/ menu/ preparation practices etc.

% reduction / overall cost

Implementation of subsidy reduction measures.


Percentage of feedbacks on which initiatives taken to improve the canteen services.

Timely development of a system for evaluation of quality of raw materials.


Implementation of intiatives to increase satisfaction level of consumers of canteen as per schedule.


Number of decisions taken in Canteen Mgt. Committee implemented within the timeframe.

% implemented in time/ total decision taken

% of disciplinary cases delayed w.r.t to the target time.

% of grievance cases settled within the target time. % settled in time/ total

Working days lost due to absenteeism as a % of total working days as per plan.

% days lost/ total available days

Identifying the chronic cases of absenteeism and root cause analysis of the same. (individualy)

No. of cases identified and RCA done

Remedial action like counselling and institutional measures for the attendance improvement of chronic absenteeism cases.

% improvement in attendance

Maintenance of HRIS-updation of data every month by specified date

Timely completion of promotion cycle as per plan


Monthly updation of employee data base as per schedule

HRX01400 HRX O N


N

HRX01501 HRX O

Time Index

N

HRX01502 HRX O N

HRX01503 HRX O N

HRX01600 HRX O Satisfaction score N

HRX01700 HRX O N

HRX01800 HRX O % of employees N

HRX01801 HRX ONumber

N


N

HRX01900 HRX C Y

HRX01901 HRX C Y

HRX01902 HRX C Y

HRX01903 HRX O Y

HRX01904 HRX O

%

Y

HRX02000 HRX C N

HRX02100 HRX O Y

Timely resolution of issues referred to HR (Time limit to be specified in action plan)

% issues not resolves within specified time

Ensuring timely delivery of HR Deliverables

Finalising the case of review employees on attaining the age of 55/58 years.

Timely settlement of pay fixation/pay anomaly issues within specified time

% anomalies not settled within specified time

Timely completion of P-Map cases within specified time as announced by Corp. office

% cases not completed in the specified time

Timely administration/processing of RECHS- satisfaction level to be judged by survey

Processing and settlement of terminal benefits within specified time of seperation.

% cases not settled in the specified time

Employee participation in excellence award scheme/suggestions/ PIP/QC/ improvement projects in HR function.

Number of PIP and improvement projects undertaken in HR.

Number of active Quality Circles in HR.

No. of improvement projects /new initiatives/new systems implemented on employee internal communication.

No. of projects planned and completed.

Formulation of system and action plan for meeting the communication gaps.


Implementaion of action plan on communication.


Timely arrangement of open forum/Mgt - Employee Communication Meetings (MECOM)


Percentage of issues raised in the Mgt Employee Communication Meetings resolved.

HR practices such as Training/ Recruitment etc bench marked and improved as per schedule.


Cost saving in HR services w.r.t plan/target as per departmental score card.

Actual savings in Rs./ target

HRX02101 HRX O Y

HRX02102 HRX O Y

HRX02200 HRX O Y

HRX02300 HRX O Y

HRX02400 HRX O Y

HRX02500 HRX C N

HRX02501 HRX C N

HRX02502 HRX C N

HRX02503 HRX C N

HRX02600 HRX C Y

HRX02601 HRX C Y

HRX02602 HRX C Y

HRX02700 HRX O N

Fixing a target/ identifying and preparing action plan for cost saving thru' wastage reduction/ economic buying/ rationalisation of services etc.as per schedule


Implementation of action plan to meet target on cost saving through wastage reduction/ economic buying/ rationalisation of services etc.as per schedule


No. of services/contracts reviewed for Rationalisation/ rating of vendors for utilities/servicesas per schedule.


No. of works completed without cost overruns as per target.

Index= No. works with cost overrun/ Total works * Cost overrun/ Budget cost



Completion of improvement and OD projects/HR initiatives undertaken aligned to strategic plan/ balance score card as per schedule.


Identification of improvement projects aligned to strategic plan/ balance score card as per schedule.


Preparation of action plan for implementation of identified improvement projects aligned to strategic plan/ balance score card as per schedule.


Implementation of action plan for identified improvement projects aligned to strategic plan/ BSC as per schedule.


No. of new initiatives implemented as per schedule to improve Organisation Work Culture and mile stones to be reached with in the year.(Few aspects from the list to be selected)


Identification as per schedule initiatives/ formulation of system and action plan for improving the work culture.


Implementation of action plan on work culture improvement initiatives as per schedule.


Conducting leadership effectiveness survey as per schedule


HRX02701 HRX O N

HRX02702 HRX O N

HRX02703 HRX O N


N

HRX02900 HRX C N

HRX03000 HRX O N

HRX03100 HRX O

Time Index

N

HRX03200 HRX O N

HRX03300 HRX O N

HRX03400 HRX O N

HRX03500 HRX O N

HRX03600 HRX O N

HRX03700 HRX O No's reduced N

HRX03701 HRX O N

HRX03702 HRX O N

HRX03703 HRX O N

Design of questionnaire for conducting Leadership Effectiveness Survey as per schedule.


Administering survey questionnaire to assess the Leadership Effectiveness Survey and analysis of data as scheduled.


Implementation of action plan as per schedule to improve the Leadership Effectiveness Survey.


Number of agrieved employees counselled.

Development of centralised coding and standardisation of works contract as per schedule.


% productive hours lost due to strikes/ lockouts and labor unrest.

% hours lost/ total hours

Holding structured meetings of Unions/Associations with Head of Unit/GM/AGM(HR) as per schedule

Percentage of issues resolved out of the ones agreed in various structured meetings with unions/associations.

% issues resolved/ total issues discussed

Percentage of meetings of bi-partite fora organised as per plan.


Percentage of issues resolved out of the ones agreed in the meetings of bi-partite fora.

% issues resolved/ total issues discussed

Timely and effective conduct of elections.


Timely and effective conduct of various sports/games events as per schedule.


Reduction in number of contract labour through various initiatives like enhanced outsourcing/ VRS etc.

Organising workshops with line managers on the various aspects and issues on Contract Labour as scheduled.

Time frame / No. of days delayed from scheduled date

Identifying the areas and action plan for reducing the number of contract labour jointly with line managers.


Implementation of action plan for reduction of contract labour as scheduled.


HRX03800 HRX O No's redeployed. N

HRX03801 HRX O N

HRX03802 HRX C N

HRX03900 HRX C Y

HRX03901 HRX O Y

HRX03902 HRX C Y

HRX03903 HRX C N

HRX04000 HRX O Y

HRX04001 HRX O Y

HRX04002 HRX O Y

HRX04100 HRX O N

HRX04101 HRX O N

HRX04102 HRX O N

HRX04103 HRX O N

HRX04200 HRX O%

Y

HRX04201 HRX C Y

HRX04202 HRX O Y

No. of employees redeployed consequent upon outsourcing of services and non-core activities as per plan.

Identification of activities to be outsourced as per schedule.


Finalisation of methodology for outsourcing by specified date.


Development of a system for manpower planning by specified date


Gathering input on present system by specified date


Finalising the revised system by specified date


Issue Guidelines for 'Core' & 'Non-Core' activities by the Units


Identification of manpower requirement at unit level and getting the sanction to fill up the posts by specified date.


Generation of data on category and skillwise manpower gap by specified date.


Submission of proposal on manpower requirement to Corporate Office after proper analysis & complete in all respects

No. of clarifications sought by Corp office

Induction of manpower as per plan/ with in the specified time.


Preparation/review of norms/criteria for various aspects of the recruitment process and sharing the same with all concerned by specific date.


Notifying the vacancies/ getting the applications/ screening and shortlisting candidates for selection by specific date.


Organising the selection process for positioning by specified date.


% of employees assessed for skill inventory.

Designing a system for collecting data for compiling skill inventory by specific date.


Implementing and maintaining the system developed for skill inventory by specific date.


HRX04300 HRX O No. redeployed Y

HRX04400 HRX O N

HRX04500 HRX O Y

HRX04501 HRX C Y

HRX04502 HRX O Y

HRX04503 HRX O Y

HRX04600 HRX O

Number

Y

HRX04700 HRX O N

HRX04701 HRX O N

HRX04702 HRX O N

HRX04800 HRX O N

HRX04900 HRX O No.done/ No. planned N

HRX05000 HRX O N

HRX05100 HRX O Y

HRX05200 HRX O

Number

N

HRX05300 HRX O

Number

N

HRX05400 HRX O

Number

N

No. of employees redeployed as a part of HR optimisation as per plan.

Induction of fixed tenure appointees by specified date.


No. of improvement projects implemented as per plan based on Township residents Satisfaction survey.

No. implemented/ total

Preparation and administering survey questionnaire to assess the satisfaction score of Township residents as per schedule.


Identification of areas for improvement and action planning to improve the satisfaction score of township residents as per schedule.


Implementation of action plan to improve the satisfaction score of township residents as per schedule.


No. of projects undertaken and implemented on rain water harvesting and energy conservation.

Increase in revenue through township facilities.

% increase over last year

Review of norms for rent/lease rent for township facilities for outsiders by specified date.


Increase in collection of rent from non-BHEL residents.


% of unauthorised occupants evicted in township.

% evicted/ total to be evicted

No. of jhuggies/ unauthorized construction removed/rehabilitated.

Average cycle time from EO court order to execution/ compliance

% reduction in Av. Cycle time

Plantation of trees/shrubs/lawns as per target.

% of total plantation area covered

Number of social/national festivals/functions organised in township/project sites.

No. of Community Development initiaves like Medical Camps/ Blood donation/ upgrading of school facilities in neighbouring villages/ literacy programmes etc.

No. of participant mandays on programs on official language implementation including Hindi on Computers.


N


N

HRX05700 HRX O

%

N

HRX05800 HRX O%

N

HRX05900 HRX O

%

N

HRX06000 HRX O N

HRX06100 HRX O N

HRX06200 HRX O Y

HRX06201 HRX O Y

HRX06202 HRX O Y

HRX06300 HRX O

Number

Y

HRX06301 HRX C Y

HRX06302 HRX C Y

HRX06400 HRX O

%

Y

HRX06401 HRX O Y

HRX06402 HRX O

Time Index

Y

HRX06403 HRX O N

HRX06500 HRX O

Time Index

N

Number of seminars conducted on official language act for PSUs.

Number of participants in Hindi competition .

Percentage compliance of Sec 3(3)/ Rule 5/6 & 11of Official Languages Act/ 1963 and Rules 1976.

Percentage increase in Hindi Correspondence

Percentage compliance of the assurance(s) given to various inspection agencies of Rajbhasha including Parliament Committees.

Publication of annual souvenoir on Rajbhasha as per schedule


Timely updation of roster on Hindi knowledge


No. of Training man days per employee per year

Trg. Mandays/ employee

Revisiting the system for training need identification at all levels by specific date.


Designing and organising training programmes as per the identified training needs by specific date.


No. of persons trained in Technical Skills including multi-skill training as per plan.

Revisiting the present system of multiskilling by specific date to enhance its effectiveness.


Implementation of the revised multi skill training programme by specific date.


% completion of training programs as identified in MAP for executives and other employees as per present system in units.

Designing training programmes as per the identified training needs by specific date.


Organising training programmes as per the identified training needs as per schedule.

Planning and Preparation of Annual Training Programme Calendar by specified date


New training programs developed & implemented in the year as per schedule.

HRX06600 HRX O Av. Marks N

HRX06700 HRX O Y

HRX06701 HRX O Y

HRX06702 HRX O

Time Index

Y

HRX06800 HRX C Y

HRX06900 HRX O

Number

N

HRX07000 HRX O Rs./Tonnage N

HRX07100 HRX O N

HRX07101 HRX O

Number

N

HRX07102 HRX O Rs. N

HRX07200 HRX C Y

HRX07201 HRX C Y

HRX07202 HRX C Y

HRX07203 HRX C Y

HRX07300 HRX O N

Improvement in the performance of Trade Apprentices with reference to the average marks scored by them in the National Trade Test.

No. of joint training programmes with customers/suppliers/institutes as per plan.

No. & Training Effectiveness index

Identifiy the partners for conducting joint training programmes and designing the programme by specific date.


Organising joint training programmes with customers/suppliers/institutes as per schedule.

Devpt.and implementation of new training module for promotee supervisors/Executives by specific date.


No. of awards won in National and Regional Level competitions by Apprentices.

Production completion with reference to the budget. (For HRDC workshop)

Increase in revenue through HRDC/HRDI programmes for non-BHEL participants.


Number of programmes planned & conducted for other organisations at their place.

Revenue through consultancy in the area of expertise.

Development of a system for competency mapping/ as per schedule.


Finalisation of approach for competency mapping by specified date.


Piloting of competency mapping system at one major unit as per schedule.


Deployment of the competency mapping system across the organisation to E6 and above levels by specific date.


Timely implementation of ET training mudules as per schedule.


HRX07301 HRX O

Time Index

N

HRX07400 HRX O

Number

N

HRX07500 HRX O Feedback rating N

HRX07600 HRX O

Time Index

Y


N

HRX07800 HRX O N

HRX07900 HRX O N

HRX08000 HRX C N

HRX08001 HRX O N

HRX08002 HRX C N

HRX08100 HRX C N

HRX08200 HRX O Y

HRX08300 HRX O N

HRX08400 HRX O Y

HRX08500 HRX O N

HRX08600 HRX O N

HRX08700 HRX O N

Setting up of Question Papers, Evaluation of Answer Sheets and Evaluation of Project Reports submitted by Engineer/ Executive Trainees

Number of projects useful for BHEL identified and completed through In-plant trainees/Vocational trainees

Percentage inprovement in feedback ratings by the participants of training programmes

Procurement and issue of Gift items/ uniform cloth/ shoes and other items by specific date.

No. of Workers Education Programmes organised as plan.

Announcement regarding various awards like Swasth Karmachari/ Excel etc as per schedule.


Ensuring compliance to various statutory provisions

No. of non compliances reported

Redesign of MAP system for next cycle as per schedule


Compilation & analysis of feedback for redesign of MAP as per schedule


Review & redesign specific module(s) as per requirement by specified date. Module to be mentioned in action plan box.


Communication & training of MAP co-ordinators for implementing modified system at units by specified date


Updation of MAP database - all changes to be incorporated within 30 days of event

% cases updated within specified time

Review & re-design of KRA Masters & incorporating changes in the system by specified date


Organising & conducting Roll-out workshops at unit level for MAP changes as per schedule


Implementing design changes for current year MAP cycle as per schedule


Responding to queries on HELP DESK within specified time

% queries responded within specified time

Finalising of Corporate/ unit level Balanced Score Cards by specified date



N

HRX08900 HRX O

Time Index

Y

HRX09000 HRX O

%

Y

HRX09100 HRX O % replied Y

HRX09200 HRX CNumber

Y

HRX09201 HRX C Y

HRX09202 HRX O Y

HRX09203 HRX O Y

HRX09204 HRX C Y

HRX09300 HRX O ICPS Score Y

HRX09301 HRX C Y

HRX09302 HRX O Y

HRX09303 HRX C Y

HRX09400 HRX O

Time Index

Y

HRX09500 HRX O O.A. Factor N

HRX09600 HRX O Rs. N

Evaluation of unit level Scorecards by specified date

Compilation & submission of various SC/ST/OBC/PH/Ex-Sevicemen etc. Returns as per schedule

% of grievances related to SC/ST remaining unresolved at the end of the year including ones received during the current year

% of VIP references replied within specified time.

No. of improvement initiatives implemented based on EPS results.

Design of questionnaire for conducting employee perception survey by specified date.


Administering survey questionnaire to assess the Employee perception and analysis of data as per schedule.


Identification of areas for improvement and action planning to improve the EPS score by specific date.


Implementation of action plan to improve the EPS score by specific date.


Improvement in the employee satisfaction score on HR deliverables measured through internal customer perception survey.

Preparation and administering by specific date survey questionnaire to assess the satisfaction score on HR deliverables.


Identification of areas for improvement and action planning to improve the satisfaction score on HR deliverables by specified date.


Implementation of action plan to improve the satisfaction score on HR deliverables by specific date.


No. of 5S projects identified and deployed as per plan in HR department as per schedule.

Operating availability of fire safety equipments.

Cost savings through rationalization of security personnel.

HRX09700 HRX C

Number

N

HRX09701 HRX C N

HRX09702 HRX C N

HRX09800 HRX O

%

Y

HRX09900 HRX O

%

Y

HRX10000 HRX O

Time Index

Y

HRX10100 HRX O

Time Index

Y

HRX10200 HRX O Score Y

HRX10201 HRX C

Time Index

Y

HRX10300 HRX O N

HRX10400 HRX C TQM Score Y

HRX10401 HRX O Y

HRX10402 HRX C

Time Index

Y

HRX10403 HRX O Y

HRX10500 HRX C Y

HRX10600 HRX CNumber

N

HRX10700 HRX CTime Index

Y

Designing & implementing new initiatives to safe guard Company Properties by specified date.

Identification of initiatives/ formulation of system and action plan for protecting company properties.


Implementaion of action plan by specific date for protecting company properties.














Writing & getting the approval of the relevant chapters of enablers / results of TQM position report for the unit within specified date.






HRX10800 HRX C N

HRX10900 HRX C N

HRX11000 HRX C N

HRX11100 HRX C N

HRX11200 HRX C N

HRX11300 HRX C N

HRX11400 HRX C No. of articles N

HRX11500 HRX C

Number

Y


N

HRX11700 HRX C Y

HRX11800 HRX O N













No. of Professional articles & papers contributed in media/ conferences.

No. of abstracts made after reading books / journals / articles in the area of resopnsibility / job being performed for improving and updating knowledge / skills

Number of initiatives pertaining to WIPS

Finalising system for evaluation of training effectiveness by specified date


Review and finalisation of Normalisation design as per schedule


HRX11900 HRX C Y

HRX11901 HRX C N

HRX11902 HRX C N


Y

HRX12100 HRX O Y

HRX12200 HRX O

Number

Y

HRX12201 HRX Acquisition of Books ONumber

Y

HRX12202 HRX Acquisition of Periodicals ONumber

Y


Y

HRX12300 HRX Technical processing of documents ONumber

YHRX12301 HRX Classification and Cataloguing O Number Y

HRX12302 HRX O Percentage of work N

HRX12400 HRX C Number/percentage Y

HRX12401 HRX C Percentage of work N

HRX12402 HRX Automation of circulation system C N

HRX12403 HRX C Percentage of work N

HRX12500 HRX O Y

HRX12600 HRX Maintenance of systems O Number of systems Y

HRX12601 HRX O N

Review and revision of specific HR systems to align with business requirements eg. Manpower planning/ recruitment/ etc (to be mentioned in action plan box)/ by specific date.


Preparation of revised policy/ scheme (details to be given in action plan) for approval by specific date


Isuue of detailed guidelines for implementation of revised scheme (details to be given in action plan) by specific date


Adminstration and implementation of MAP as per schedule

Budget proposals/ Allocation and Judicious spending Number of documents

Acquisition of various documents:modern methods to enable faster availability of the documents. Collection building activity

Acquisition of Standards/ Patents/ Reports/ Photocopies etc.

Online catalogue (OPAC). Provision and maintenance for sharing within the Unit/Outside units

Modernisation and Automation of library/information services

Automation of library house keeping operations

Number of documents

Online catalogue. Conversion of card catalogue

Maintenance/administration/upkeep of various library/information operation Number of documents

Stock verification and auditing of library collection as per schedule


HRX12700 HRX O N

HRX12701 HRX O

Number

N


NHRX12703 HRX Administration of LAN/VPN services O Timely updation N

HRX12800 HRX C

Number

N


N


N

HRX12803 HRX C Timely updation N

HRX12804 HRX O

Number

N

HRX12900 HRX C N

HRX12901 HRX O N

HRX12902 HRX O N

HRX12903 HRX O N

HRX12904 HRX O Number of programs N

HRX12905 HRX O%

Y

HRX13000 HRX Computerisation of documents O Y

HRX13100 HRX O Y

HRX13200 HRX O Y

HRX13300 HRX O Y

HRX13400 HRX C N

Interaction with other units of BHEL for information resource sharing

Number of queries attended

Interlibrary lending of documents(manual/electronic methods

Acquisition of databases at central location for online resource sharing

Harnessing Internet Sites for exploring new avenues in literature sources. E-governance and e-delivery

Methods of e-delivery of documents(procurement)

Downloading of free documents(e-journals)

Automated methods in dissemination of information

Current awareness services:library bulletin/ information brochures on new services

Planning and development of digital library as per schedule


Digitisation of existing resources as per schedule


Acquisition of e-books as per schedule


Replacing print versions with e-versions of journals as per schedule


Training and education of users in e-versions

% Improvement in internal customer satisfaction score

Number of pages converted into soft copy vis-à-vis target in a year

Completion of translation of technical documents

Number of pages translated vis-à-vis target in a year

Formatting/ Proof Reading and preparing final version of translation for despatch

Number of pages formatted vis-à-vis target in a year

Editing of translation job done by others

Number of pages edited vis-à-vis target in a year

Collection of subject specific terminology from day to day translations and development of subject specific glossary to do any future jobs more efficiently

Number of words compiled

HRX13500 HRX C Y

HRX13600 HRX O Y

HRX13700 HRX C Y

HRX13800 HRX C Y

HRX13900 HRX C N

HRX14000 HRX O N

HRX14100 HRX O N

HRX14200 HRX C Y

HRX14300 HRX O N

HRX14400 HRX C

Time Index

Y

HRX14401 HRX O N

HRX14402 HRX O N

HRX14403 HRX O N

HRX14500 HRX CTime Index

Y

HRX14501 HRX C Y

Creation of database for Translation jobs as per schedule


Database Maintenance and Data Entry as per schedule


Identification of OCR software/ test use and installation on server for use by various departments/Labs and initial guidance as per schedule




Development of an on-line system by specified date for RECHS Data Management


Classification of activities as 'Core'& 'non-core' in accordance with Corp. guidelines within specified days of receipt of guidelines


Issue of Guidelines relating to benefits payable for the suspension period treated as on duty on reinstatement.


Finalisation of stakeholder Grievance Redressal system.


Reduction in time in review and updation of BHEL CDA Rules in accordance with instructions of Central Vigilance Commission and Department of Public Enterprises


Completion of all milestone for finalization of an approach paper on career planning in BHEL

To identify, collate and document literature from various studies, reports, journal paper, magazine articles, and library collection.


To interact with various organization and get details of the contemporary career planning practices in those organizations.


Compilation of inputs and draft approach paper for approval by specified date.


Preparing a career planning scheme for implementation

Preparing career paths of different functions


HRX14502 HRX C Y

HRX14600 HRX O Y

HRX14601 HRX O Y

HRX14602 HRX O Y

HRX14603 HRX O Y

HRX14700 HRX O N

HRX14800 HRX C Y

HRX14900 HRX C N

HRX15000 HRX C N

HRX15100 HRX O Saving in Rupees N

HRX15200 HRX C N

HRX15201 HRX O N

HRX15202 HRX O N

Compilation of inputs and draft report for implementation by specified date.


Running Normalisation after carrying out design changes, if required, and posting results on e-MAP as per schedule


Timely sanitisation of data on all the decentralised servers and merging on the central server


Conducting Test run and verifying results by specified date before the final run


Analysis of output of final run and setting right abberations thru manual over ride and posting of final results on e-MAP by specified date


Timely processing of Community Development Initiatve proposals received from Units for approval of budget & Processing of donations/financial assistance and grants to various bodies within the specified time.

% cases processed within specified time

Preparing a scheme for competency enhancement of HR personnel by specified date


Review of Personnel Manual by specified date to weed out redundant rules and create a system for regular updation of the print and soft versions


Formulate strategy for classroom-cum-distance learning - develop CBT module


Timely processing of Imports Ocean freight/air freight/air agencies bills involving huge amounts (involving crores of value - audit resulting in savings in lacs of rupees viz.. classification , currency exchange rates etc..)

Appointment of implementation partner by specified date for HRMS including finalization of RFPs and deliverables.


Finalization of tender document for identification of implementation partner for ERP-HR


Evaluation of tender & Selection of Implementation partner for ERP-HR


HRX15300 HRX O Y

HRX15400 HRX O

Time Index

N

HRX15500 HRX O Y

HRX15600 HRX C Date N

HRX15700 HRX O Number of activities N

HRX15800 HRX O%

N

HRX15900 HRX O No of days. N

HRX16000 HRX O Timely organised N

HRX16100 HRX O % completion on time N

HRX16200 HRX O

Time Index

N

HRX16300 HRX C

Time Index

N

HRX16400 HRX C N

HRX16500 HRX O

Time Index

N

HRX16600 HRX C Nos. of presentations N

HRX16700 HRX O

Time Index

N

HRX16800 HRX C

Number

N

HRX16900 HRX O Nos. of NCRs N

HRX17000 HRX O Nos. of Sessions. N

Processing of representation received by CMD/Director during their visits to Units & putting up recommendation within 15 days of each Quarter.

% recommendations put up within specified time

Clearance of model contract proposal received from Units within specified time

Facilitation and implementation of the system of assessing effectiveness of trg. progs.

% of trg.progs. covered by new system

Creation of FAQ related to employee benefits

Planning of activities related to house keeping for the changing needs.

Management of small assets and furniture within the budget

Processing of proposals under BHEL Land Use Policy

Employees transportation arrangement

Management of central mailing, speed post and courier services

Timely ensuring the setting of Question papers, evaluation of Answer Sheets of Examination of Apprentices / ETs.

System for introducing Knowledge / Experiences sharing and Presentations forum for PASAA Trade Apprentices.

Study and preparation of eMaterial for training programmes.

Nos. of slides / pages of Material.

Timely preparation and submission of results of AITT examination to RDAT Kanpur.

Facilitating and Guiding Syndicate Presentations in training programmes

Pre-processes conductance for startup of On-the-job training of Apprentices.

NOs. OF CUSTOMER / SPECIAL TRAINING PROGRAMMES DESIGNED AND ORGANIZED

MAINTENANCE OF ISO / HSE SYSTEMS

Nos. of faculty sessions delivered in training programmes.

HRX17100 HRX C

Time Index

N

HRX17200 HRX O N

INFRASTRUCTURE UPGRADATION AS PER PLAN

Submission of Forms to Provident Fund organisation to obtain National Social security Number to employees


HUMAN RESOURCES / ADMINISTRATION FUNCTION KRA MASTER - 2006-07

KRA Remarks

Y N X M M IT Initiatives

Y N X M H Reports Subsidies

N N M X X HOD

N N M M X CANTEEN

Y N X M M OTHERS

N N M M H CANTEEN

Y N X M M Report CANTEEN

Y N X H H Report CANTEEN

N N M H H Report CANTEEN

N N X M M ESTB.

N N X M M ESTB.

N N X M M MIR on attendance. ESTB.

N N X M M ESTB.

N N X X M ESTB.

N N X M H ESTB.

Y N L M H ESTB.

N N X L M ESTB.

Special KRA (Y/N)

Universal KRA

(Y/N)


A B CSource of Data for Measurement

Status report on the project.

MIR/ Monthly subsidy payments.

Feedback register & report

Report from Section head.


N N L M H ESTB.

N N L M M ESTB.

N N L L M ESTB.

N N L L M ESTB.

N N L L M ESTB.

N N X M H FINAL SETTLEMENT

N N X M H Report FINAL SETTLEMENT

N N M X X MIR HOD

N N X M M HOD

N N X X M HOD

N N M X X HOD

Y N M H X HOD

Y N X M H HOD

Y N M M M Report HOD

N N M M M Report HOD

Y N H M L HOD

N N H H X HOD

Questionnaire to be administered to retired employees

Report by the section head.

Report by the Section I/C

MIR/Reports from Finance.

Y N H H X HOD

Y N M M H HOD

Y N H M X HOD

N N M H H HOD

Y Y H M L HOD

Y N H X X HOD

Y N H M X HOD

Y N X M M HOD

Y N X M M HOD

Y N H X X HOD

Y N H M X HOD

Y N X M M HOD

Y N L M H

Report by Section head.

Report from Finance on estimated cost and actual.


Balance Score Card/ report by the section head.

Concerned Section/HR head

Y N X M H Report HOD

Y N X M H Report HOD

Y N M M M Report HOD

N N X M M Report HOD

Y N M H M Report HOD

N N M H H IR

N N M M M IR

N N M M M IR

Y N X M M MIR IR

N N X M M IR

Y N L M M Status report IR

Y N X H H Status report SPORTS

N N M X X CONT. LAB

N N M M X CONT. LAB

Y N M H X CONT. LAB

Y N X X M CONT. LAB

MIR on man days lost.

Report of each meeting duly signed by Unit HR head to be prepared for reference



MIR on contract labour.

N N M X X MPP & RECTT

Y N M M X MPP & RECTT

Y N M M X MPP & RECTT

Y N H M X MPP & RECTT

Y N X M X MPP & RECTT

Y N X M X MPP & RECTT

Y N H M M Guidelines issued -

Y N M X X Mile stone chart MPP & RECTT

Y N X H X MPP & RECTT

N N X H X MPP & RECTT

Y N H X X MPP & RECTT

Y N H M X MPP & RECTT

Y N X M H MPP & RECTT

Y N X M H MPP & RECTT

N N H X X MPP & RECTT

Y N H X X MPP & RECTT

Y N X H H MPP & RECTT

Office orders issued/ MIR on HR & report by assessee.


Approval for induction/ joining of incumbent/ Report from the Section Head.


N N M X X MPP & RECTT

Y N X M M Status report MPP & RECTT

N N M M X TOWNSHIP

Y N X M M TOWNSHIP

Y N M H X TOWNSHIP

Y N X X M TOWNSHIP

N N M M X TOWNSHIP

N N M X X Finance TOWNSHIP

Y N M X X TOWNSHIP

N N X M M TOWNSHIP

N N X M H TOWNSHIP

N N M M H MIR on evictions. TOWNSHIP

N N X M H TOWNSHIP

N N X L M TOWNSHIP

N N X M M Report TOWNSHIP

N N M M H Status report TOWNSHIP

N N X M H RAJBHASHA

Office orders issued/ MIR on HR & report by assessee.


Report by Sectio head on the milestones achieved.

MIR on unauthorised occupants.

Report on date of order and date of implementation.

Report by Section head

Report on number participants.

N N X M H RAJBHASHA

N N X M M RAJBHASHA

N N M M M Qtrly Progress report RAJBHASHA

N N M M M Qtrly Progress report RAJBHASHA

N N M M M Report RAJBHASHA

Y N M M M Report RAJBHASHA

Y N M M M MIR RAJBHASHA

N N M X X MIR on training. TRAINING

Y N H H X TRAINING

Y N M H H TRAINING

N N H X X MIR TRAINING

Y N H H X TRAINING

Y N X X M TRAINING

N N M M X TRAINING

Y N M M X TRAINING

N N X M M TRAINING

Y N M M L -

N N H M X TRAINING



MIR on no. of trg. Programmes identified and completed.

Date of Issue of Annual Training Programme Calendar


N N X M H TRAINING

N N H X X TRAINING

Y N H M X TRAINING

N N X M M TRAINING

Y N M X X TRAINING

N N X M H TRAINING

N N M H H MIR TRAINING

N N M X X TRAINING

N N M M X TRAINING

N N M M X TRAINING

Y N H X X TRAINING

Y N H X X TRAINING

Y N H M X TRAINING

Y N H M X TRAINING

Y N X M H Report TRAINING

Result decalred by RDAT.

Report by Section head and Score card.

Report on the mile stones achieved.

Results declared by the concerned agencies.

Finance/Report by section I/C

Report on the developed system and status as per mile stone.

N N L M M -

N N L M H Report TRAINING

N N M M M Report TRAINING

N N M M M WELFARE

N N X M M Report WELFARE

Y N M M M Report WELFARE

N N H H H Report WELFARE

Y N H M L Feed back report OTHERS

Y N H H M OTHERS

Y N H H M OTHERS

Y N H H H Feedback Report OTHERS

N N X M H Dept. records OTHERS

Y N H H H OTHERS

Y N M H M OTHERS

Y N M H H OTHERS

N N X L M OTHERS

Y N H H X OTHERS

No. of days taken from request received


N N H H X OTHERS

N N X M H Dept. records OTHERS

N N H H M Dept. Records OTHERS

N N H H M OTHERS

N N M X X MIR OTHERS

Y N M X X OTHERS

Y N X M H OTHERS

Y N M H X OTHERS

Y N X M H OTHERS

N N M X X OTHERS

Y N X H M OTHERS

Y N M H X OTHERS

Y N X X H OTHERS

N N L M M OTHERS

N N X X H OTHERS

N N M M X OTHERS

Dept. record to be maintained for receipt & despatch

Internal customer perception survey.

Audit committee as per system developed by Haridwar.

Report on number of equipments installed and their availability.

MIR on Security man power strength.

N N M X X OTHERS

Y N M M X OTHERS

Y N X M M OTHERS

N Y M L L OTHERS

N Y M L L OTHERS

N Y M L L OTHERS

N Y M L L OTHERS

N Y M X X Survey Report OTHERS

N Y X M M Project report OTHERS

N Y M X X Unit QA/QC OTHERS

N Y H X X Quality Deptt. OTHERS

Y Y X M X Action plan document OTHERS

N Y X X M Project report OTHERS

Y N L M M -

Y Y L M H OTHERS

N Y M M M OTHERS

N Y X M H Project report OTHERS






Date of finalisation of Application document (position report)

Y N H H H Project report OTHERS






N N M M M Publications OTHERS

N N M M M Records OTHERS

N N X M M Report OTHERS

Y N H M M TRAINING

Y N H H L OTHERS

Y N H H M OTHERS

Y N H H M OTHERS

Y N H H M OTHERS

N N L M H OTHERS

N N H L L LIBRARY

N N L M H LIBRARY

N N L M H LIBRARY

N N L M H LIBRARY

N N L M H LIBRARY

N N L L M LIBRARYN N L L M Catalogue/Shelf list LIBRARY

N N H M M Database LIBRARY

N N H L L Database LIBRARY

N N X L M Database LIBRARY

N N X L H Database LIBRARY

N N X M M Database LIBRARY

N N H L L LIBRARY

N N L L L LIBRARY

Y N L L L Audit records LIBRARY

Acquisition Records/Budget file

Acquisition/accession records




Accession Register/Catalogue

Service records/users feedback

Service records/users feedback

N N M L L LIBRARY

N N X L L TIC records LIBRARY

N N M L L TIC records LIBRARYN N H L L Log files LIBRARY

N N M M M TIC Records LIBRARY

N N H M M TIC Records LIBRARY

N N L M H TIC Records LIBRARY

N N M L L LAN/VPN log files LIBRARY

N N H M M TIC Homepage LIBRARY

Y N M L L TIC Records/Report LIBRARY

Y N M M M TIC Records/Report LIBRARY

Y N M L L TIC Records/report LIBRARY

Y N M M H TIC Records/Report LIBRARY

N N H L L TIC Records LIBRARY

N N H H M Questionnaire LIBRARY

N N L M H Deptl. Database TRANSLATION





Requests from units/services rendered

Y N L M H Deptl. Database TRANSLATION

Y N X L H Deptl. Database TRANSLATION

Y N L L H Deptl. Database TRANSLATION

N N H H X

Y N M M M -

Y N M M M -

Y N M M M -

Y N H H M Issue of Circular -

Y N M M L -

N N H M M Final Document -

Y N L L M -

Y N L L M -

Y N L L M Draft Paper -

N N H M M -

Y N H M M Relevant document Eight major functions would be covered and their activities identified to make individual functional cases and then draw out a generic model of career planning scheme for the company.



System implementation date as per unit balance score card

Date as prescribed by C.O.

circulation of guidelines

Circulation of revised CDA Rules

Records/Relevant document

Records/Relevant document

Approval of Finalized Scheme

Y N H M M Final Document -

Y N H H M Records -

Y N M M M -

Y N M M M Records -

Y N M M M Records -

N N M M M Relevant records -

Y N M M M Scheme document -

Y N M M M Record -

Y N M M L -

N N H H M Payment Records -

Y N H M L -

Y N H H M Status Report -

Y N H H M Status Report -


Preparation of module by target date

Status Report on the Project

N N M M M Quarterly Reports -

N N M M L Date of approval -

N N M H H Records -

N N H H H -

N N H H H Report Need based requirements.

N N H H H Report Furniture is procured and distributed depending on departmental requirements based on SAC approval

N N H H H Corporate EMX

N N H H H Report essential service

N N H H H Report Essential service

N N H H H It is major activity and has dependency on other departments. It requires extensive chasing and monitoring.

N N H H H Documentation New key activity. This will inculcate learning and sharing culture.

N N H H H Developmental activity for enhancing quality and avaiability of material to participants.

N N H H H It is Key activity of Training Workshop.

N N H H H Very useful process in learning.

N N H H H Activity duration. It is Key activity to initiate training.

N N M M M THESE ARE IMPORTANT PROGRAMMES.

N N H H H Audit Outcome IT IS ESSENTIAL REQUIREMENT.

N N M M M Faculty records. Promote and motivate trainer competency.

Date of issue of the FAQ

date on which complete proposal is received

Process Completion Dates.

Slides / pages of Materal.

Nos. of days taken from date of examination to sending of result.

Soft / Hard copies of presentations

PROGRAMME CONDUCTANCE DOCUMENTS

N N H H H CRITICAL KRA

Y N M M H Map system a new activity entrusted by Provident Fund organisation

COMPLETION OF PLANNED UPGRADATION

Eight major functions would be covered and their activities identified to make individual functional cases and then draw out a generic model of career planning scheme for the company.

Furniture is procured and distributed depending on departmental requirements based on SAC approval

It is major activity and has dependency on other departments. It requires extensive chasing and monitoring.

New key activity. This will inculcate learning and sharing culture.

Developmental activity for enhancing quality and avaiability of material to participants.

It is Key activity of Training Workshop.

Very useful process in learning.

It is Key activity to initiate training.

THESE ARE IMPORTANT PROGRAMMES.

IT IS ESSENTIAL REQUIREMENT.

Promote and motivate trainer competency.

a new activity entrusted by Provident Fund organisation

Eight major functions would be covered and their activities identified to make individual functional cases and then draw out a generic model of career planning scheme for the company.

HEALTH / SAFETY / ENVIRONMENT FUNCTION KRA MASTER - 2006-07


HSE00100 HSE Carryout External audit of ISO 14001 / OHSAS 18001for compliance. O

HSE00101 HSE Monitor compliance of HSE audit NCRs with the depts. O

HSE00200 HSE O

HSE00201 HSE Provide technical inputs to Deptt. to prevent Hazards O

HSE00300 HSE Improvement projects on fire protection systems. C

HSE00301 HSE C

HSE00302 HSE Monitor the fire protection system and evaluate the effectivenes. C

HSE00400 HSE Savings through Health/ Safety/ Environmental (HSE) measures. O

HSE00401 HSE Identify new HSE projects O

HSE00402 HSE Execute and commission HSE projects O

HSE00500 HSE HSE Improvement projects/ Management programmes C

HSE00501 HSE HSE project for waste minimisation C

HSE00600 HSE HSE Consultancy Services/ Projects to other units and industries O

HSE00601 HSE O

HSE00602 HSE Completion of HSE consultancy works as per schedule O

HSE00700 HSE HSE Knowledge Management portal C

HSE00800 HSE Organising HSE Seminar(s) O

HSE00801 HSE Mobilising nominations/ faculty/ infrastructure for HSE Seminar(s) O

HSE00802 HSE Conducting HSE seminar and documenting new learnings C

HSE00900 HSE C

KRA TYPE

Risk/ Hazard analysis thro' Safety Management Tools on hazardous operations.

Provide technical inputs for Establishment of project for fire protection system

Preparation and submission of Technical offers for HSE Consultancy Projects

Development of HSE manuals/ posters/ training modules/ safety instructions/ web site information

HSE01000 HSE Introduction/ revision of WMI C

HSE01100 HSE Improvement in PPE specification C

HSE01200 HSE Standardisation of system for tracking HSE performance C

HSE01201 HSE Collecting HSE data for tracking of HSE performance O

HSE01202 HSE O

HSE01300 HSE Publishing technical papers on HSE C

HSE01400 HSE Presenting Techinical Papers on HSE at Symposia / Seminars C

HSE01500 HSE Getting Factory/ Environmental Licenses in time O

HSE01501 HSE Complying all conditions for Factory License O

HSE01502 HSE Complying all conditions of Water Consent O

HSE01503 HSE Complying all conditions of Air Consent O

HSE01504 HSE Complying all conditions of Hazardous waste Rules O

HSE01600 HSE Compliance with HSE Statutory requirements O

HSE01601 HSE Settlement of HSE non compliances from Statutory authorities O

HSE01700 HSE Compliance follow up of work environment findings O

HSE01800 HSE Updating of HSE legislations as and when changes occur O

HSE01900 HSE Performance of HSE inspections O

HSE02000 HSE Statutory inspection of Cranes and Pressure Vessels O

HSE02001 HSE O

HSE02002 HSE Report generation of Cranes and Pressure Vessels inspection O

HSE02003 HSE Compliance followup of Cranes and Pressure Vessels O

HSE02100 HSE O

HSE02200 HSE Mock Drills for Emergency Plan O

HSE02201 HSE Performance of Safety function in the mock drill O

HSE02202 HSE Performance of Health Services function in the mock drill O

Compilation of HSE data and reporting for improvement/ conservation

Preparing calender of inspections and physical inspections of Cranes and Pressure Vessels

Carrying out Internal audits of ISO 14001/ OHSAS 18001/ Fire/ Electrical/ Radiation/ etc

HSE02203 HSE Performance of Fire Services function in the mock drill O

HSE02300 HSE Investigation of accidents / incidents O

HSE02301 HSE O

HSE02302 HSE O

HSE02400 HSE Quality inspection of Safety items at suppliers works/ inplant. O

HSE02500 HSE O

HSE02600 HSE Organisation of H/S/E promotional celebrations O

HSE02700 HSE O

HSE02800 HSE Participation in safety awards at National / State levels O

HSE02900 HSE Updation of HSE L1/ L2/ L3 and other documents O

HSE03000 HSE O

HSE03100 HSE CSC meetings as per requirements O

HSE03200 HSE Management reviews performed O

HSE03300 HSE Finalisation of Functional scorecard by specified date O

HSE03301 HSE C

HSE03400 HSE O

HSE03500 HSE Increase in no. of innovative health care practices C

HSE03600 HSE Improvement in quality of OHS tests for better repeatability C

HSE03700 HSE O

HSE03701 HSE Conduct study, Analyse results and suggest remedial measures O

HSE03702 HSE Performance Monitoring of ETPs & STPs O

HSE03703 HSE Performance Monitoring of Ambient Air and Stack emissions O

HSE03704 HSE Performance Monitoring of Drinking water quality O

Analysis of root causes of accidents / incidents and communication to departments

Monitoring implementation of remedial measures of accidents / incidents

Programs conducted for employee/ customer/ supplier/ contractor training

Creating awareness through competitions/ seminars/ posters/ ciruculars/ multimedia/ intranet etc.

Updation of database/Information (like Databases / Intranet sites etc.) in System


Increase in no of Preventive Health Programs & awareness programs/work shops/camps

Work environment monitoring of physical & chemical hazards in workplace

HSE03705 HSE Report Status of Env. Monitoring to Departments O

HSE03800 HSE Conduct study, Analyse results and suggest remedial measures O

HSE03900 HSE Carry out radiological investigations as per plan O

HSE04000 HSE Carry out ECG investigations as per plan O

HSE04100 HSE Carry out toxicological investigations as per plan O

HSE04200 HSE Carry out biochemical investigations as per plan O

HSE04300 HSE Ensuring Occupational Health check up for workers O

HSE04301 HSE Planning of OHS activities & cascading down to the levels. O

HSE04302 HSE Execution Occupational Health screening activities O

HSE04303 HSE O

HSE04400 HSE Environmental Monitoring of Work Areas O

HSE04401 HSE Performance Monitoring of ETPs & STPs O

HSE04402 HSE Performance Monitoring of Ambient Air and Stack emissions O

HSE04403 HSE Performance Monitoring of Drinking water quality O

HSE04404 HSE Report Status of Env. Monitoring to Departments O

HSE04500 HSE Identify Occupational Hazards at Work Place O

HSE04501 HSE Monitor occupational hazards at work place O

HSE04502 HSE Report Corrective Actions on occupational hazards at work place O

HSE04600 HSE O

HSE04700 HSE O

HSE04800 HSE O

HSE04900 HSE O

HSE05000 HSE C

HSE05100 HSE Implementation of PPE usage C

HSE05200 HSE O

Analysis of Occupational Health screening data/ preparation of reports

Reduction in prevalence of occupational health deviation in high noise exposed groups

Reduction in prevalence of occupational health deviation in statutory groups exposed to respiratory hazards

Reduction in prevalence of occupational health deviation in other statutory hazard exposed groups

To uphold BHEL's commitment to UN's Global Compact Programme on Human Rights,Labour,Environment & Anti-corruption and promote sustainable growth beside encouraging good corporate citizenship.

Improvement in HSE performance through controls/ Operational Control Procedures/ improvement projects

Projects for conservation of natural resources (e.g.specific consumption (per unit of production) of water/ power/ paper/ oil /wood/ copper etc.)

HSE05201 HSE Implementation of the projects for conservation of natural resources O

HSE05202 HSE Project for waste minimisation and management O

HSE05300 HSE O

HSE05301 HSE Implementation of control measures for accident prevention C

HSE05400 HSE O

HSE05500 HSE Compliance of Inspection/ Audit NCRS O

HSE05600 HSE Compilation of HSE performance data and submission to HSE dept. O

HSE05700 HSE Compliance of HSE statutory requirements O

HSE05800 HSE Compliance of HSE non conformances from statutory authorities O

HSE05900 HSE HSE Training O

HSE06000 HSE O

HSE06001 HSE Performance of ETPs O

HSE06002 HSE Performance of STPs O

HSE06003 HSE Performance of Recovery systems O

HSE06100 HSE Organising and conducting a certified HSE training course O

HSE06200 HSE O

HSE06300 HSE O

HSE06400 HSE O

HSE06500 HSE Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. O

HSE06600 HSE Improvement in Employee Satisfaction Score O

HSE06700 HSE O

HSE06800 HSE Increase in no. of active Quality Circles in the deptt. O

HSE06900 HSE Achieving Business excellence thru' TQM at Deptt. level C

HSE07000 HSE Preparation of action plan based on Position report O

HSE07100 HSE C

HSE07200 HSE Development of Knowledge management Portal C

HSE07300 HSE Contributing case studies etc.for Knowledge Management Portal CHSE07400 HSE Completion of KM Projects as per schedule C

HSE07500 HSE C

Investigation of accidents and incidences/ analysis and implementation of recommendations

Redeployment of persons as indicated by occupational health evaluation.

Operation and Maintenance of treatment plants and recovery systems


Reply/settlement of Internal Audit paras within specified time (4 weeks)Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts




HSE07600 HSE C

HSE07700 HSE C

HSE07800 HSE C

HSE07900 HSE C

HSE08000 HSE C







Unit of Measurement

Y N H H M

100XNo.complied/ Total No. Y N L H M

100X No. Analyed / No. planned Y N H H M

Y N H H M

Y N H H M

N N L H M

N N L M H

100 X savings realised/ Benchmark N N H M L

N Y H M L

N Y M H H

100 X projects implemented/ planned N N H M L

100 X projects implemented/ planned N N H M L

Time Index N N H M L

N Y M H L

N Y H M H

N Y H M L

N Y H M L

N Y M H L

N Y H H L

N Y H M L

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA

(Y/N)


C

100XNo.conducted/ No. required to be conducted

100 x No. of technical guidance provided/ nos planned

100 X No. of projects completed / No. planned

100 x No. of technical guidance provided/ nos planned

% reduction in cases of fire over last year










N Y H H L

100 X No. improved/ No. planned N N M H H

Time Index Y N H M L

Time Index Y N M H H

Time Index Y N L H M

Nos publised/nos planned N N H H L

nos presented/nos planned N N H H L

Y N H M L

100 X No. complied/ No. reported Y N M H L





100 X No. complied/ No. reported Y N H M L

100 X No. complied/ No. reported Y N M M H

100 X No. updated/ No. changed Y N M H M

% completed / planned N N M M H

Nos. completed/ Nos planned Y N M M H

N Y M H L

N Y L L H

Nos complied/ Total nos. Y N L L H

Nos completed/ nos planned. Y N H M L

No. conducted/ No. planned Y N M H L

Y N H H L

Y N H H L


No.of licenses delayed from Zero date



% of non performance/ required performance rate


Y N H H L

No. investigated / total occurences Y N L M H

N Y M M H

nos monitored/ nos to be monitored N N M H H

Delayed days/days for inspection N N M M H

100 X No. conducted/ No. planned N N H M L

N Y H M L

% no. completed / no. as per plan N N M H L

N N H M L

N Y H M L

N Y L M H

no. held / no. required to be held N N H M L

No. performed/ No. required Y N H M L

Y Y H M L

Y N H H X

% increase N N M H H

% increase N N M H H

% improvement N N H M L

Y N L H H

N N L M H

100 X Surveys conducted/ Planned Y N L M H






no. participated / no. eligible for participation





No. of tests conducted/ nos as per schedule


N Y L M H

N N L M H

% completed/ planned N N L M H




% completed/ planned N N M H M

N Y H M M

No. screened/ No.to be screened N N L H H

N Y L H H

100 X Surveys conducted/ Planned N N L M H




N Y L M H

No. of Deptt's covered/ nos planned Y N M H L

Y N L M H

Y N L M H

N N H H M

N N H H M

N N H H M

Number N N H H H

% improvement/ Benchmark N N H M L

% implemented/ total N N H M L

% Savings realised/ Benchmark N N H M M






Nos complied/ Total no of non compliance

Nos complied/ Total no of non compliance

Occ. Health Deviation Prevalence Index (Noise)

Occ. Health Deviation Prevalence Index (Respiratory)

Occ. Health Deviation Prevalence Index (General)

N Y H M M

N Y H M M

Y N M H M

% implemented/ planned N N H M L

Y N H M M

% compliance Y N H M L

N N M H M



Nos conducted/ nos planned N N M H M

% improvement/ Benchmark Y N L H M

% improvement/ Benchmark Y N L M H



N Y L M H

% Y M L L

% Y M L L

Time Index Y M L L

Time Index Y M L L

Score Y M X X

Time Index Y X M M

Number of new circles Y M X X

TQM Score Y H X X

Y Y X M X

Time Index Y X X M

Y Y L M H

Number Y M M MTime Index Y X M H

Y Y H H H



% accidents investigated within specified time

% redeployed/ required to be redeployed

Nos sent in time/ Total nos to be sent

Number of days delayed from scheduled date




Y Y H H H

Y Y H H H

Y Y H H H

Y Y H H H

Y Y H H H







KRA Remarks

Records

Records

Records

Records

Records

Records

Records

Finance data/ MIRs

Records Days delayed


Records

Records

Records Nos given/ nos planned



Records

Records





(Nos. conducted/ Nos required)x100

(Nos complied/ Total Nos) x 100

(Nos of hazardous operations analysed/ Nos of hazardous operations planned for analysis) x 100 No.of safety instructions/ standards issued

(No of projects completed/ Nos planned ) x 100

Nos of technical inputs given

Reduction of fire as compared to last year.

(Savings realised/ Savings planned) x 100

No. implemented / No.Planned

Nos completed/ nos planned

Nos conducted/ nos planned

Records

Records No. improved / no. planned




Title of the papers

Title of the papers/talks

License copy

Records

Records

Records

Records

Legislations/ records

Records

Records

Records

Records % completed / planned

Records

Records Completion date

Records

Records Nos complied/ Total nos.

Records

Audit report

Audit report

Audit report

Nos introduced or revised/ nos planned

No. of papers published v/s planned

Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0

No.of licenses delayed from Zero date

Nos.complied / Nos.reported




Reports submitted/ Reports to be submitted

L5=100% cases/ L4= 95-99%/ L3=85-94%/ L2= 75-84%/ L1=<75%Nos complied/ Total non conformances

Nos updated / Nos. changed

Nos. completed/ Nos planned

Delayed days/days for report generation

Nos completed/ nos planned.

No Completed/ No. Planned

Audit report

Records

Records Delayed days

Records % implemented / total

Records

Training Records No. of programs conducted

Records

Records

Records

Records

Records

Minutes of meeting

Minutes of meeting

Delayed days

Title of the programs

Title of the programs

Records Test-retest repeatability

Records

Time frame As per plan

Records

Records

Records

No. investigated / total occurences

Delayed days/days for inspection

no. organised / mo. Planned (National Safety/ Environment/ Occupational Health/ Road Safety/ Fire % no. completed / no. as per plan

participated / no. eligible for participation (Includes preparation of participation)Nos updated in time/ Total nos.


no. held / no. required to be heldNo. performed/ No. required




Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0 remarks Awareness programs at work place Public lectures.Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0 Remarks Minimal Invasive surgery

Annual plan to be developed for total monitoring of workplace hazards/ including

No.of surveys conducted/ Nos.planned



Records

Time frame As per plan

Records % completion




Records

Records As per plan

Records

Records As per plan

Records

Records

Records

Records

Records

Records Nos identified/ No of depts

Records

Records

Records

Records

Records

Records

Records

Records Environmental indices

Nos reported/ Nos generated

No. checked/No.to be checked

index = No. screened/ No.to be screened





Nos reported/ Nos generated

Nos complied/ Total nos of Non compliances

Nos complied/ Total nos of Non compliances

Presbycusis correction to be applied. Weighting to be given for severe / profound hearing loss. If If there are more than one respiratory hazard exposed groups/ average of OHDPI for the groups to be If there are more than one general hazard exposed groups/ average of OHDPI for the groups to be No. of Convention

/Workshops/Seminars organised by G.C.Society

BHEL has taken leading role as its nominee is Secretary to G.C.Society & representing at national/international levels % Improvement = No. of parameters showing improvement *100/ Total no. of parameters identified% of employees wearing recommended PPEs

Records

Records

Records

Records

Records

Records Nos complied/ Total nos

Records



Records

Records

Records

Records

Records

-

Survey Report

Project report

Unit QA/QC

Quality Deptt.


Project report

Project report

Project report

Example L5 -on time/ L4 - 5 days delay and so on

Example L5 -on time/ L4 - 5 days delay and so on

Nos completed/ Total occurences

Nos completed/ nos planned% of persons redeployed / persons required to be redeployed

Nos sent in time/ Total nos to be sent

Nos conducted/ nos plannedNo.of samples complied / Nos.analysed

No.of samples complied / No.of samples analysedNo.of samples complied / Nos. analysedNo.of samples complied / Nos.analysed

Records from Individual and from Department


Record maintained by Audit deptt.Record maintained by individual/ deptt.


Project report

Project report

Project report

Project report

Project report

PLANNING & DEVELOPMENT FUNCTION KRA MASTER - 2006-07

KRA ID FUNCTION KRA Description

PDX00100 PDX O

PDX00200 PDX O Time Index

PDX00300 PDX O

PDX00400 PDX O

PDX00401 PDX O

PDX00500 PDX O

PDX00600 PDX O

PDX00700 PDX Operations Planning & Monitoring O

PDX00701 PDX O

PDX00702 PDX O

PDX00703 PDX O

PDX00704 PDX O

PDX00800 PDX Assessment of Plant Performance/ SIP O

KRA Type

KRA Unit of Measurement

Development of Company/ Unit /Product/Function level Balanced Score Card by specified date.

No. of days delayed from

scheduled date

Monitoring - Balanced Score Card- Quarter-wise Data to be finalised by 7th of subsequent month

Formulation of Broad Objectivesfor CO/Unit/Prod/Function by specified date.(To be selected while fixing targets)


scheduled date

Formulation of Revenue Budget for CO/ Unit/ Div/Prod/Func by specified date. (To be selected while fixing targets)


scheduled date

Preparation of monthwise budget after Board approval.


scheduled date

Half Yearly Review of Operations for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets)

% of shortfall made up in LE

Flash Report CO/Unit/ Div (To be selected while fixing targets)

Variation in Flash Vs Board-

adopted figures in April

Achievement Vs Targets.

Operations planning & monitoring Turnover for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets)


Operations planning & monitoring Project deliveries for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets)


Operations planning & monitoring Materials for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets)


CLEARANCE OF LETTER OF CREDITS (LCs) BY P&D within specified time.

% of LC's cleared in the specified

time







PDX01100 PDX O

PDX01200 PDX O

PDX01300 PDX O

PDX01400 PDX O

PDX01401 PDX O

PDX01402 PDX O

PDX01500 PDX O

PDX01600 PDX O

PDX01601 PDX O

PDX01700 PDX Capital Budget monitoring O

PDX01701 PDX O

PDX01702 PDX O

Submission of Management Information Reports as per schedule.

Status of billing & valuation of Reciept cum despatch report( RDR) by specified time.

Techology Gaps-Identification and bridging of gaps

Identification of Technology Gaps & preparing Business plans for identified Products within specified schedule.

Bridging of Technology / Business Gaps through introduction of TCAs/PIRs/JVs/ Mergers & Acquisitions Projects.

Formulation of Strategic / Business/ Divisional/Product Plan by specified date.


scheduled date

Revisiting and Review of Strategic / Divisional/Business/Product/ Functional Plans by specified date.


scheduled date

Environmental Information Compilation & Analysis for Business Impact by specified date.


scheduled date

Benchmarking of Company/Unit/Product Performance


scheduled date

Analysis of company performance through Benchmarking against international / national companies


scheduled date

Development of action plan for improvement.Detailed action plan for each criteria with milestone dates to be prepared by specified date.


scheduled date

Development /formulation of Feasibility Reports (FRs)/Investment proposals for CO/ Unit/Product/ Function level

Number of FRs prepared Vs

Target

Annual Plans Formulation (Capital) for CO/Unit/Product/Function by specified date.


scheduled date

Formulation of Minor Capital Budget by specified date ( including manufacturing technology development) .


scheduled date

Acheivment Vs Targets

Capital Budget monitoring - Schemes / M&R Items


Monitoring of Minor Capital Budget including manufacturing technology development.


PDX01703 PDX Capitalisation of facilities by specified date O

PDX01800 PDX Procurement of Capital equipment O Time IndexPDX01801 PDX O

PDX01802 PDX O

PDX01803 PDX O

PDX01804 PDX O

PDX01805 PDX O




PDX01903 PDX Coordination for deputation of experts O

PDX01904 PDX O

PDX01905 PDX O

PDX02000 PDX O

PDX02001 PDX Submission of draft MOU to Govt. of India O

PDX02002 PDX O

PDX02003 PDX O

PDX02004 PDX O


scheduled date

Freezing Specification and raisal of Procurement Indents


Tender Evaluation & final recommendation to release PO.


Co-ordination for Installation of major facilities in stipulated time


scheduled date

Planning/ indenting/ procurement co-ordination and allocation Office furniture to fulfill requirements of executives within the allocated budget

No. of Indents converted to

SRV.

Small assets planning/ budgeting/ monitoring etc. to fulfill plant requirement within the allocated budget

% of budgetted amount

committed

Finalising Technology / Collaboration (including MOUs/NDAs) agreement

Execution & Monitoring of TCAs(including TCAEE)/ MOUs/ NDAs including amendments/ extensions/ Purchase of Module documentation/ Royalty payment

Deputation of Engineers to Foreign countries to Collaborators/ Business/ Training/ Sites etc.

No. of experts deputed

Co-ordination for Design deviations/design vetting/Queries

No. of designs changed

Maintenance of computerized database of documents received from collaborator

% of documents computerised

Finalising MOU with Govt. of India by specified date.


scheduled date


scheduled date

Defending MOU criteria/ targets/ finalisation & approval for signing readiness.


scheduled date

Submission of MOU performance evaluation report for previous year (provisional/ audited) and/ or with case for possible score/ rating improvement (as necessary)


scheduled date

Monitoring MOU parameters to achieve the MOU performance.




PDX02300 PDX O


PDX02401 PDX O

PDX02402 PDX O

PDX02403 PDX O



PDX02406 PDX O

PDX02407 PDX C

PDX02408 PDX C

PDX02409 PDX C

PDX02410 PDX C

PDX02411 PDX C

PDX02500 PDX O %

PDX02600 PDX O %

Preparation and sending replies for Parliament questions to DHI & other Ministries

Preparation of briefs for CMD/ Directors for their evidence before Parliamentary committees at Parliament house

Effective planning of Parliamentary Committees visits to BHEL Units/ finalization of logistics and preparation of briefs.

Appraisers Satisfaction

Score

Organising Management Committee Meetings

Finalisation of MCM calendar & formulation of Monthly Agenda by specified date


scheduled date

Compilation & uploading of MCM Agenda folder


scheduled date

Anaysis/ preparation of MCM backup papers/ presentations/ and appraising Unit Head


scheduled date

Regular monitoring with concerned agencies for resolution of action points raised in previous MCMs and presentation of pending issues.

Preparation/ issue/ and dissemination of MCM Minutes within specified time .

Smooth administration of Management Committee meetings

Appraisers Satisfaction

Score

Development of systems by specified date to improve the efficiency of MCM Secretariat.


scheduled date

Development of systems by specified date to enable MC focus on long term/ critical company isues.


scheduled date

Designing of a systemby specified date to interlink the existing MIRs and generate backup material for MCM.


scheduled date

Improving the MC Website through better facilities/ content management/ and updations/ modifications for effective management of MC Meetings.

Satisfaction Score (to be

obtained from CMD&Directors)

Updation and review of operations review formats by specified date for the MC Meetings based on feedback from MC Members and other users.


scheduled date




PDX02800 PDX O No. of NCRs

PDX02900 PDX C

PDX03000 PDX O No. of NCRs


PDX03200 PDX O

PDX03201 PDX O

PDX03202 PDX O

PDX03300 PDX O

PDX03400 PDX O


PDX03600 PDX O

PDX03700 PDX C TQM Score

PDX03701 PDX O

PDX03800 PDX C

PDX03900 PDX C Number

PDX04000 PDX Completion of KM Projects as per schedule C Time Index

PDX04100 PDX C


Preparation for audit of the department for ISO 9000 / TQM by internal as well as external auditors.

Co-ordination for SMI's revision/ updating etc.

No. of SMIs reviewed

1st level 5S audit (Internal self-assessment) for P&D/ KWX department

Presentations for Investors/ other stake holders/ agencies as per schedule

Facilitating Govt policies/ guidelines in Company's favour

% decided in Company favour /

no. attempted

Preparation & submission of Pre-budget memorandum by specified date


scheduled date

Mobilising support through Industry associations on various company issues

No. of issues resolved vis-à-vis

target

Annual press Conference/ AGM - Finalisation of CEO speech/ Material for Q&As etc.



Quality Inputs on Q&A/ Speeches/ Directors Report/ Corporate-Profile etc for Top Management









scheduled date



scheduled date




scheduled date

PDX04200 PDX C

PDX04300 PDX O

PDX04400 PDX Implementation of DTC O

PDX04401 PDX C

PDX04402 PDX Collection and analysis of data for DTC O

PDX04500 PDX Implementation of PSM O

PDX04501 PDX C

PDX04502 PDX Collection and analysis of data for PSM O

PDX04503 PDX O

PDX04600 PDX C

PDX04601 PDX O

PDX04602 PDX C

PDX04700 PDX O


Balanced Scorecard Rating

(5/4/3/2/1)

Completion of pilot on DTC at Bhopal for Transformers including Jhansi range in association with the consultant and submission of report to Steering Committee


scheduled date


scheduled date

Preparation of Process Manual for DTC for implementation in units/products.


scheduled date


scheduled date


scheduled date

Preparation of Process Manual for PSM for implementation in units/products.


scheduled date


scheduled date

Providing inputs within specified time for preparation of Process Manual for PSM


scheduled date

Completion of pilot on Lean Mfg and submission of report to steering committee


scheduled date

Collection and analysis of data for lean manufacturing


scheduled date

Preparation of Process Manual for LM for implementation in other units/products.


scheduled date

Implementation of PSM for Castings and forgings


scheduled date

PDX04800 PDX O

PDX04900 PDX O


PDX05100 PDX O

PDX05200 PDX O Satisfaction score

PDX05300 PDX C

PDX05400 PDX O

PDX05401 PDX O

PDX05500 PDX C

PDX05501 PDX C

PDX05502 PDX C

PDX05600 PDX O

PDX05601 PDX C

Preparation of Road map and submission to Directors on Business and organisation Initiatives in line with recommendations of Task forces


scheduled date

Pre award discussion with Consultant , Finalisation of Deliverables, Obtaining internal approvals and Placement of LOA on Consultant


scheduled date

Submission of monthly progress reports to top management, Orientation Programmes at units, Structuring of initiative Teams/ Steering Committees

Resolving interface issues within specified time as per schedule of initiatives

% issues resolved within specified time

Liaison with consultant, arranging meetings, co-ordination regarding programmes/ visit schedules of different initiatives under implementation with concerned Champions

Development of Departmental Procedures within specified time for the processes identified.


scheduled date

Providing timely inputs for comprehensive examination of BHEL by Parliamentary Committee on Public Undertakings (COPU) by specified time after due approval of competent authority.

Percentage Submission of

inputs to COPU in time as per their demand.

Providing basic data, information etc to Corp.P&D for comprehensive examination of BHEL by Parliamentary Committee on Public Undertakings (COPU)before specified time.

Percentage Submission of inputs to Corp.

P&D before specified time.

Development of Strategy Map of the Company.


scheduled date

Identification of Strategic Initiatives to be pursued for meeting the targeted strategic objectives.


scheduled date

Mapping of interlinkages of the initiatives to achieve the strategic objectives.


scheduled date

Conducting in-depth assessment including determining the compatibility and worth of the identified source.


scheduled date

Formation & coordination of internal task force to supervise the process of due diligence including defining the essential requirements of the process.


scheduled date

PDX05602 PDX C

PDX05603 PDX O

PDX05604 PDX Timely preparation of Valuation report. C

PDX05700 PDX O

PDX05701 PDX O

PDX05702 PDX O

PDX05703 PDX C Satisfaction score

PDX05704 PDX C

PDX05705 PDX C


PDX05801 PDX C

PDX05802 PDX O

PDX05803 PDX O

PDX05804 PDX C

PDX05900 PDX C Time Index

Establish requirement of consultants for Legal/ Finance/ technology functions etc, receive offers from shortlisted firms & appoint consultants to assist in due diligence.


scheduled date

Quantify the degree of synergy between BHEL and the target company , submit EOI/ NBB and perform due diligence.


scheduled date


scheduled date

Finalisation of the contours of the offer and closure of the transaction for acquisition/ strategic alliance.


scheduled date

Timely Negotiation/ Finalization of agreement with strategic partners, as required.


scheduled date

Negotiate with owners of target company for finalisation of Share Purchase Agreement & Share Holders Agreement.

No. of critical observations by

BoD

Negotiate the Term sheet of the financing package to the best possible advantage of BHEL.

Negotiate with lenders of the target company so as to improve upon the existing terms & conditions.

Satisfaction Score

Submission of complete offer, incorporating terms & conditions, special caveat etc.


scheduled date

Finalising Strategic Alliances including taking financial stake to fulfill Strategic Objectives as per plan.

Development of systems & procedures to establish the process of forming Strategic Alliances


scheduled date

Identifiy & establish business gaps (technology, market access, market share etc.), analyse alternatives & prepare proposal for further action to establish a strategic alliance.


scheduled date

Obtain clearance of the Board of Directors and GOI (where necessary)


scheduled date

Formation of specialist vehicle for the acquisition, including SPVs, JVs etc.


scheduled date

Timely completion of Special Assignments as identified in the year-beginning/ mid-year and final review stages

PDX06000 PDX O



PDX06300 PDX O

PDX06400 PDX O

PDX06500 PDX O

PDX06600 PDX O

PDX06700 PDX O

PDX06800 PDX O

PDX06900 PDX O

PDX07000 PDX C

PDX07100 PDX O

PDX07200 PDX Monitoring utilisation of capital T&P budget O

PDX07300 PDX Renewal of wireless licence(s) O

PDX07400 PDX C

PDX07400 PDX O

Providing supporting data and additional inputs to the Parliament Secretariat and Ministries as per their requirement with respect to various Parliamentary / Ministries activities for better management BHEL interface.

Percentage Submission of all

information & documents in

time as per their demand.

Vetting of Technical Specification of Capital items.




scheduled date

Preparation of Power Sector Annual Capital Budget proposal for T&P items


scheduled date

Preparation of Power Sector Annual Capital Budget proposal for Enabling Works (EW)


scheduled date

Preparation of Power Sector Supplementary Capital Budget proposal for T&P items


scheduled date

Preparation of Power Sector Supplementary Capital Budget proposal for Enabling Works (EW)


scheduled date

Allocation and intimation of Sanction Nos. after approval of the Budget for T&P items


scheduled date

Allocation and intimation of Sanction Nos. after approval of the Budget for EW


scheduled date

Renewal of hiring rates for T&P items: - Inter Regional - BHEL Sub-contractors and outside agencies


scheduled date

Periodic updation of inventory items (Major T&Ps) on quarterly basis [web enabled system]


scheduled date

Improvement in utilisation


scheduled date

Preparation/modification of standard T&P deployment modules


scheduled date

Preparation of deployment chart of major T&P items (own or hired)


scheduled date

PDX07500 PDX C

PDX07600 PDX O Score


PDX07800 PDX C

PDX07900 PDX C

PDX08000 PDX C

PDX08100 PDX C

PDX08200 PDX C

Special assignment on capability building in Construction / Services technology


scheduled date





scheduled date



scheduled date



scheduled date



scheduled date



scheduled date


N Y N H H H

Report sent to CO

N N N M M L

N Y N H M M

Date sent to CO

N Y N H M M

Date sent to CO

Y Y N M M M

N N N H M M

LE Finalised

N N N M M L

Board adopted figures

N N N M M LMCM Report

N N N M M M

MCM Report

N N N X H M

N N N X H M

N N N L M M

N N N X M XReports sent to CO

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)


A B C


Reports / Score Card(s)

report to Corporate Office

Document forwarded to Finance

N N N X X M

N N N M M M

H X X

N N N H X X

Business reports

N N N H X X

Business reports

N Y N H X X

Date of submission

N Y N H X X

N Y N X H X

Documents

N Y N X H X

Reports

N Y N X H X

Reports

N Y N X H X

Reports

N N N X H X

Reports

N Y N X H X

Date of completion

N Y N X M X

Date of sanction

N N N X X HMIRs

N N N X X HMIRs

N N N X X M

MIRs

Date of reports sent to CO

MIR to unit Finance,Purchase and Commercial(MIR)

Approval of System by approving Authority

N Y N X H M

N N N X H MN N N X H M

MIRs

N N N X H MMIRs

N Y N X M H

N N N X M L

N N N X H M

N N N H X X Reports

N N N X X M

Reports

N N N X M L

N N N X H M

N N N X M L

N N N X M L

N Y N X M X

Date of signing

N Y N X M X

Reports

Y Y N X M M

Reports

Y Y N X H M

Reports

Y N N X H M

Y N N X H M

Y N N H H M

N N N H H M

N N N X H X

Y Y N X H M

Y Y N X M M

Y Y N X H M

Y N N X H M

N N N X H M

N N N X H M

N Y N X H M

N Y N X H M

N Y N X H M

N N N X H M

N Y N H H H

Y Y Y M L L

Y Y Y M L L

Approved Calendar & Agenda

Questionnaire for obtaining feed back to be designed by the deptt. by August'05



Y Y Y M L L

N N N X M L

N N N X H M

N N N X H M

Y N N X H M

Y N N X H M

Y Y N X H M

Y N N X H M

Y N N X H M

Y N N X H M

Y N Y X M M

Project report

N N Y M X XUnit QA/QC

Y N Y H X XQuality Deptt.

Y Y Y X M X


Y Y Y L M H

N N Y M M M

Y N Y X M HProject report

N Y Y H H H

Project report




Y N N H H X

N Y N H L L

N Y N H H M

N Y N L M H

N Y N L M H

N Y N H H M

N Y N L M H

N Y N L M H

N Y N L M H

N Y N L M H

N Y N L M H

N Y N L M H

N Y N H H M


Reports & records in corporate meetings and discussions

Reports & records of corporate steering committee meetings and discussions

Reports & records of corporate meetings and discussions

Records of steering committee meetings

Reports & records of corporate steering committee meetings and discussions


Records of steering committee meetings






N Y N H H L

N Y N H H M

N N N H H M

N N N H H H

N N N L M H

Y Y N M M M

Date of submission

Y N N M M M

Appraiser

Y N N M M M

Appraiser

Y Y N M M M

Report.

N Y N M M M

Y Y N M M M

Y Y N M M M

Report

Y Y N M M M

Report






Clearance of Corp. Office.

Clearance from Corp. Office.

Y Y N M M M

LOI

Y Y N M M M

Report

Y Y N M M M

Report

Y Y N M M M

Submission of bid.

Y Y N M M M

Signing of agreement.

Y N N M M M

Y N N M M M

Y N N M M M

N Y N M M M

Y N N H H H

Report

Y Y N H H H

Y Y N H H H

Report

Y Y N H H H

Date of clearance.

Y Y N H H H

Date of clearance.

N N N H H H

Documents

Approval of Management.



Date of submission of bid.

System approved by competent authority

Y N N M M M

Appraiser

N N N L M H

M L L

Y H M L

Y L H L

Proposal submission

Y L H L

Proposal submission

Y L H L

Proposal submission

Y L H L

Proposal submission

Y L H L

Y L H L

Y L H L

Y L H L

Web Properties

L H LFinance report

Y L H L

Y L H L

Issue date of module

Y L H L



Intimation to Region and Budget Approval

Intimation to Region and Budget Approval

Letter from Finance Deptt

Timely Submission of remittance fee

Deployment chart issue date

Y H H H

Report


Y Y M L L








-

-

KRA Remarks

-

Prefix "Development of " to KRA-DS

-

-

-

-

-

-

-

-

-

-

-

-


-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

SERVICE AFTER SALES FUNCTION KRA MASTER - 2006-07KRA ID Function KRA Description

SAX00100 SAX O Rs in Lacs

SAX00200 SAX O %

SAX00201 SAX O Time Index

SAX00202 SAX O

SAX00203 SAX O

SAX00204 SAX C Time Index N

SAX00205 SAX C N

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Turnover as per Budget (inclusive of Servicing/ RLA and R&M)

% increase in order booking (Rs in Lacs) over previous year

Completion of survey and submission of report in time on market availability of SAS business as per plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT)

Timely review of survey reports/ assessment of market potential available and submission of action plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT)

% As defined under Remarks

Column

Review of action plan for increase in market share from existing and implementation as per plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT)


Column

Completion of survey and submission of report in time on New area in servicing business as per plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS)

Timely review of survey reports/ assessment of New area business availablity and preparation of action plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS)


Column

SAX00206 SAX C

SAX00300 SAX O

SAX00301 SAX O

SAX00302 SAX C

SAX00400 SAX O

SAX00401 SAX O

SAX00402 SAX O

SAX00500 SAX % of customers retained O

SAX00501 SAX C

SAX00502 SAX O


Review of action plan for Entry into new area in servicing business and implementation as per plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS)


Column

% increase in price for repeat job from customer as per plan


Column

Timely capture of data for increase in offered price to customer


Column

Negotiation with customer against offer


Column

% achievement of orders against offers submitted in competetive bidding as per plan


Column

Analysis of orders lost in competetive bidding in previous year(s)


Column

Implementation of analysis in offers submitted in bidding


Column


Column

Timely preparation of repository of customers who have awarded jobs to SAS on a regular basis


Column

Timely review of repository of customers who have awarded jobs to SAS on a regular basis


Column

Timely preparation and implementation of action plans for retention of targetted customers in the year

SAX00600 SAX O

SAX00601 SAX O

SAX00602 SAX O

SAX00700 SAX C

SAX00701 SAX O


% reduction in time for submission of techno commercially correct offer from the date of receipt of enquiry as per plan


Column

% reduction in time from defined time in preparation of job details and estimate for Customer offer


Column

% reduction in time from defined time in review of job details/ estimate and submission of offer to Customer


Column

KRA : % reduction in Transfer-in over previous year as per plan


Column

Collection of data of "Transfer In" services in previous year(s) in targetted area and preparation of action plan for reduction of "Transfer In"


Column

Timely review and approval of action plan for reduction in "Transfer In"

SAX00703 SAX C

SAX00800 SAX O

SAX00801 SAX O

SAX00802 SAX O



Achievement of success by task perfomer in targetted area bringing reduction in "Transfer In"


Column

% reduction in time in award of subcontract from defined time as per plan


Column

Reduction in time from defined time in preparation of job details and estimate for subcontracting


Column

% reduction in time from defined time in review of subcontracting job details and estimate and release to indenting department


Column

% reduction in time for floating of tender enquiry to submission of Comparative Statement of Tenders (CST) received

KRA :Timely floating of tender enquiry/evaluation and placement of LOI on vendor.

SAX00900 SAX O



SAX01000 SAX O %

SAX01001 SAX O

SAX01100 SAX O

SAX01101 SAX C

SAX01102 SAX C Time Index

SAX01103 SAX O

% Improvement in performance of targetted vendors from "Satisfactory" to "Good" as per plan


Column

Timely identify and prepare MOM with target vendor(s) for performance improvement

Assess target vendor(s)'s performance result after job performance and submit report

% increase in number of vendors where number of regd. Vendors are less than five

Timely preparation/ getting approval of action plan and implementation for increase in number of vendors where number of regd. Vendors are less than five


Column

% reduction in cycle time of overhauling of a product / system wrt contract schedule as per plan


Column

Capture data and submit report in time for determining potential products / systems for reduction in cycle time


Column

Timely Review of report and submission of action plan for reduction in cycle time of overhauling of a product / system wrt contract schedule

Implementation of action plan(s) resulting in % reduction in time cycle


Column

SAX01200 SAX O %


SAX01300 SAX O

SAX01301 SAX C


SAX01303 SAX O

SAX01400 SAX O



SAX01403 SAX O

SAX01500 SAX O



% reduction in response time to resolve technical/contractual problem(s)

Timely analysis/ preparation & communication of action plan for resolution of problem(s)

% reduction in number of defects over previous year in post overhaul operation resulting in outage during Defect Liability Period/ as per plan


Column

Timely capture of data for preparation of action plan(s) to achieve reduction in number of defects over previous year


Column

Timely preparation of action plan(s) for achieving reduction in number of defects over previous year

Implementation of action plan for achieving reduction in number of defects over previous year


Column

% improvement in number of trouble shooting jobs completed successfully in first attempt/ wrt previous years


Column

Capture data and submit report(s) in time for all troubleshooting jobs attempted in previous year(s)

Timely Review of report and submission of action plan(s) for troubleshooting jobs which failed in first attempt

% of trouble shooting jobs completed successfully in first attempt


Column

% increase in number of customer complaints resolved over previous year(s)/ as per plan


Column

Timely collection of data on customer complaints in previous year(s) and submit report

Timely evolve action plan(s) for achieving planned reduction in customer complaints

SAX01503 SAX O %

SAX01600 SAX O %




SAX01700 SAX O

SAX01701 SAX Timely raising bills on customer O Time Index


SAX01703 SAX O

SAX01800 SAX % reduction in non realisables O

SAX01801 SAX O

Implementation of action plan(s) by task performer for reduction of customer complaints

% improvement in average resolution time of customer complaints with respect to previous year

Timely collection of data on delayed resolution of customer complaints in previous year(s) and submit report(s)

Timely evolve action plan(s) for achieving improvement in resolution time of customer complaints

Analysis of problem and implementation of action plan by task performer

% adherence to monthly target of cash collection as per target


Column

Timely verification of bills from customer

Timely cash collection against verified bills


Column


Column

Proposal for write off / withdrawals for closing of non realisables


Column

SAX01900 SAX O %

SAX01901 SAX O


SAX02000 SAX O

SAX02001 SAX C


SAX02003 SAX O


SAX02101 SAX O


SAX02200 SAX O

% improvement in timely processing of subcontractor bills for set overhauled/ as per plan

Timely capture information regarding time taken in processing of subcontractor bills from the date of receipt for the job in previous year(s) and submit action plan


Column

Implementation of action plan by task performer for improvement

% reduction in number of reworks to total number of service jobs executed in the current year/ compared to previous year as per plan


Column

Timely compilation of report and release thereafter of Technical Instruction to avoid recurrence


Column

Timely preparation of action plan for reduction in number of reworks to previous year

Implementation of action plan by task performer for reduction in number of reworks as per plan


Column

% improvement in timely availability of calibrated IMTEs/ T&Ps as per site execution plan

Timely capture of data on non availability of calibrated IMTE/T&Ps at site in previous year(s)


Column

Timely prepare and implement action plan to ensure 100% availability of calibrated IMTE/T&P as per site execution plan

% Reduction in reduntant/ obselete/beyond economic repairs T&P/IMTE as per plan


Column

SAX02201 SAX O

SAX02202 SAX O

SAX02203 SAX O

SAX02300 SAX C

SAX02301 SAX C


SAX02400 SAX O


SAX02500 SAX O




Timely audit of T&P/IMTE and prepare list of reduntant/ obsolete/beyond economic repairs T&P/IMTE


Column

Timely review the list & submit proposal for disposal of reduntant/ obselete/beyond economic repairs T&P/IMTE


Column

Disposal of reduntant/ obselete/beyond economic repairs T&P/IMTE as plan


Column

Upgradation of T&P/IMTE as per plan


Column

Submit report on T&P/IMTE for upgradation in time


Column

Timely review report & finaliseT&P/IMTE for upgradation & submit proposal(s)

Procurement of new T&Ps / IMTEs as per plan


Column

Timely identification and submission of proposal for procurement of new T&Ps / IMTEs for procurement

Identification of Non-Plan T&Ps/ IMTEs for procurement


ColumnSubmission of proposals for procurement of Non-Plan T&P/IMTE as per plan

Timely review and release of new technical instructions/ procedures

Timely identification and preparation of new technical instructions / procedures


SAX02701 SAX O

SAX02800 SAX O

SAX02801 SAX O


SAX02901 SAX O





Timely availability of service / repair procedures/ drawings/ manuals/ QPs etc. in deptt

Timely identification and submission of list of documents not available in deptt compared to master list(s)


Column

% increase in digitisation of drawings/documents for servicing as per plan/target


Column

Timely creation of list of drawings/documents pending digitisation


Column

% improvement in time for submission of "Service Protocols" over previous year(s) from defined time as per plan

Timely collection of data on delay in submission of "Service Protocols" from defined time in previous year(s) and submission of action plan


Column

Implementation of action plan by task performer for improvement as per plan

% improvement in time for submission of "Completion Report" over previous year(s) from defined time as per plan

Timely collection of data on delay in submission of Completion reports from defined time in previous year(s) and submission of action plan

Implementation of action plan by task performer for improvement as per plan

SAX03100 SAX C




SAX03200 SAX O

SAX03201 SAX O

SAX03202 SAX O

SAX03300 SAX O

SAX03301 SAX O

SAX03302 SAX O

SAX03400 SAX O

SAX03401 SAX O

SAX03500 SAX O

% achievement in no of Systems undertaken for Improvement as per plan


Column

Timely identification of systems for improvement

Timely preparation of action plan for system improvement

Timely implementation of action plan for system improvement and feedback

% reduction in number of financial audit paras over previous year(s) as per plan


Column

Preparation of report on issues involved/ brought out in financial audit paras in previous year(s) and submit action plan in time


Column

Implement action plan in time for reduction in number of financial audit paras as per plan


Column

% reduction in number of quality audit paras over previous year as per plan


Column

Preparation of report on issues involved/ brought out in quality audit paras in previous year (s) and submit action plan for eliminating recurrence of quality para(s) in time


Column

Implement action plan in time for reduction in number of quality audit paras as per plan


Column

Timely review of Quality Systems for SAS for determining revision requirement


Column

Timely revision of identified Quality Systems for SAS


Column

Organising Training of SAS personnel


Column

SAX03501 SAX C

SAX03502 SAX C

SAX03600 SAX C

SAX03700 SAX Overhauling of sets as per schedule O Number

SAX03800 SAX O Number


SAX03802 SAX Timely conductance of RLA studies O Time Index

SAX03900 SAX O Y

SAX04000 SAX O Y

SAX04100 SAX O Time Index Y

SAX04200 SAX O Time Index Y

SAX04300 SAX O Y

SAX04400 SAX O Score Y

SAX04401 SAX C Time Index Y

SAX04500 SAX O Number

SAX04600 SAX C TQM Score Y

SAX04601 SAX O Y

Timely identification of training needs of SAS personnel


Column

Training imparted by task performer to BHEL/SAS personnel


Column

No of technical articles contributed in In-house / National / International journals


Column

No of RLA studies conducted as per plan

Timely subcontracting for RLA studies



Column



Column












SAX04700 SAX C Y

SAX04800 SAX C Number


SAX05000 SAX C

SAX05100 SAX C

SAX05200 SAX C

SAX05300 SAX C

SAX05400 SAX C

SAX05500

SAX

C


















SAX05600 SAX C YAccomplishment of targets of Unit/NC/Function/Department level Balance Score Card


SERVICE AFTER SALES FUNCTION KRA MASTER - 2006-07

L M H Budget

L M H

X L M

X M X

X H X

X M X

X M X

Special KRA (Y/N)

Universal KRA

(Y/N)


A B C


Ratio of Current year's order booking to Previous year's actual order booking

Index= (Total no of action plans accepted / Total no of action plans submitted ) X (Total no of action plans submitted in time / Total no of action plans submitted Best = 1 (L5)/ Worst = 0 (L1)

% = {(No of orders as per plan - No of orders received) / No of orders as per plan)}

Index= (Total no of action plans accepted / Total no of action plans submitted ) X (Total no of action plans submitted in time / Total no of action plans submitted Best = 1 (L5)/ Worst = 0 (L1)

X H X

M X X

X L X

M M M

L X X

X L X

X M X

L X X

X X L

X L X

X L X

% = {(No of orders as per plan - No of orders received) / No of orders as per plan)}

% =100 X (New price - Old price) / Old price

Ratio of time taken to defined time

%= (Sum total of offered prices - Sum total of received prices) / Sum total of offerred prices Note : for assigned customers

Ratio of Orders received to Offers submitted in competetive bidding

Ratio of number of analysis accepted on first submission to Total numbers submitted

Ratio of Orders received to Offers submitted in competetive bidding Ratio of number of customers retained to number targetted Ratio of time taken to defined time


I = (No of action plans delayed in implementation/ Total no of action plans required to be implemented) X ( Total delay / Total time as per norms)

X M X

X L M

X M X

L X X

X L X

L X X

% = (No of days taken for submission of techno commercially correct offer from enquiry receipt date - Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level

% = (No of days taken for preparation of techno commercially correct offer from enquiry receipt date - Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level

% = (No of days taken in review of techno commercially correct offer from receipt date - Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level

(TIPrsnt - TIPrvs) / TIPrvs TI="Transfer In" in targetted area

Ratio of No of plans approved to number of plans submitted

X M H

X M X

X X L

X L X

X M M

X M X

Sum total of (Target of reduction assigned - Target of reduction achieved) / Target of reduction assigned

Index = (No achieved on or before time / Total targetted nos) X (Total achieved time / Total target time) Note : Best=1/ Worst=0

% = (No of days taken for preparation of job details and estimate from receipt of customer's scope of work - Defined time) / Defined time Note ** : Documents returned with comments after review will be considered at L1 level

Sum total of (Target of reduction assigned - Target of reduction achieved) / Target of reduction assigned Note** : Reviewed jobs which later result in issues raised by subcontractor within the ambit of overall scope / terms and conditions etc/ of the contract will be considered at L1 level

Index= ( Total no of tenders delayed in finalization/ Total no of tenders to be finalised) x ( Total no of days of delay/ Total time planned in days)

L X X

X L X

X L X

L X X

X M X

M X X

X L L

X M X

X H H

Ratio of vendor performances improved to Total no of vendors targetted

I = (No of MOMs delayed from targetted time/ Total no of targetted vendors) X (Total delay / Total time as per norms) Best = 0

I = (No of reports delayed from defined time/ Total no of reports) X (Total delay / Total time as per norms) Best = 0

% = No of vendors added toTotal no of existing vendors

Index=(Time taken / Defined time) + (Registration to be increased as per plan - No of new registrations) / Registration to be increased as per plan Best : 1

Ratio of Reduction in completion time to Scheduled time


I = ( No of action Plans delayed/ Total no of action plans to be made) x ( Total delay / Total time as per Norms)

[Sum total of {(Target of % reduction to be achieved - Target of % reduction achieved) / Target % reduction to be achieved}] / Total no of target product and or systems assigned Best= 0

L X X

X H X

L X X

X L L

X L X

X M X

M X X

X L L

X M M

X H H

H X X

X L L

X M X

% Reduction of average response time / Average response time of previous year

100 * ( DPrvs - DPrsnt) / DPrvs D=post overhaul defect Best = 100


100 * ( DPrvs - DPrsnt) / DPrvs D=post overhaul defect Best = 100

(Nos successful in first attempt) / (Total attempted numbers )

I = (No of action plans delayed/ Total no action plans) X (Total delay / Total time as per norms)

(Nos successful in first attempt) / (Total attempted numbers )

Ratio of No of customer complaints registered and resolved in present year to that of previous year(s)

I = (No of reports delayed/ Total no reports) X (Total delay / Total time as per norms)


X H H

M X X

X L L

X M X

X H H

H X X

X L X

X M M

H H H

M X X

X M X

(Customer complain in current year - Customer complain in previous year ) / Customer complain of previous year

% = (Previous year resolution time - Present resolution time) / (Previous year resolution time

I = (No of reports delayed/ Total no reports) X (Total delay / Total time as per norms)


I = (No of action plans delayed in implementation/ Total no of plans) X (Total delay / Total time as per norms)

Ratio of cash collection on monthly basis to Monthly target

I = (No of bills delayed/ Total no of bills raised) X (Total delay / Total time as per norms)

I = (No of bill verifications delayed/ Total no of bills) X (Total delay / Total time as per norms)

Ratio of cash collected on monthly basis to As assigned on Monthly basis

(Numbers closed) / (Number planned)

Ratio of No of proposals submitted and got approved to Total no of proposals submitted

L X X

X L L

X L L

M X X

X X L

X M X

X M M

X M X

X L L

X L L

L X X

%= (Average time last year - average time in current year ) / Average time in last year


I = (No of bills delayed/ Total no of bills raised) X (Total delay / Total time as per norms)

Ratio of number of reworks done in the current year to that of the previous year


I = (No of action plan preparations delayed/ Total no action plans to be made) X (Total delay / Total time as per norms)

%= (Sum total of Assigned nos - Sum total of achieved nos) / Sum total of Assigned nos Best = 0; Worst 1

I = (No of IMTE and T&P delayed/ Total nos issued) X (Total delay / Total time as per norms)


I = (No of IMTE and T&P delayed/ Total nos issued) X (Total delay / Total time as per norms)

Ratio of no of T&P disposed to Total identified for disposal

X L X

X L X

X M X

M X X

X M X

X M X

M X X

X M X

M X X

X M X

X L X

X L L



Ratio of no of T&P disposed to Total identified for disposal

No upgraded by no planned


I = (No of proposals delayed/ Total no of proposals) X (Total delay / Total time as per norms)

(Nos procured) / (Nos planned)

I = (No of T&P/IMTE proposals submitted/ Total no of proposals as per plan) X (Total delay / Total time as per norms)

No of proposal submitted to Nos identified

No of proposal submitted to No of proposal planned

I = (No of releases delayed/ Total no of instructions released) X (Total delay / Total time as per norms)

I = (No of tech instruction or procedure preparation delayed / Total no identified) X (Total delay / Total time as per norms)

X L X

X X L

X M X

X X M

X L L

X X L

X L L

X L X

X X L

X L L

I = (No of documents delayed/ Total no of documents) X (Total delay / Total time as per norms)


Ratio of no of drawings or documents digitised to total no as per plan


I = (No of Service Protocols delayed/ Total no of Service Protocols) X (Total delay / Total time as per norms)


I = (No of implementations delayed/ Total no of implementations) X (Total delay / Total time as per norms)

I = (No of Completion reports delayed/ Total no of Completion reports) X (Total delay / Total time as per norms)

I = (No of Completion reports delayed/ Total no of Completion reports) X (Total delay / Total time as per norms)

I = (No of implementations delayed/ Total no of implementations) X (Total delay / Total time as per norms)

M X X

X M X

X M X

X X H

M X X

X M X

X M X

M X X

X M X

X M X

X L X

X X L

L X X

(Number achieved) / (Number planned)

I = (No of systems identified for improvement/ Total no as per plan) X (Total delay / Total time as per norms)

I = (No of action plan preparations delayed/ Total no of action plans to be prepared) X (Total delay / Total time as per norms)

I = (No of action plan implementation delayed/ Total no assigned) X (Total delay / Total time as per norms)

(ParaPrevs - ParaCurrent) / ParaPrevs








(Number organised) / (Number planned)

X L X

X L X

H M M

H X X

H X X

X M X

X M X

Y M L L

Y M L L

Y M L L

Y M L L

Y Y H M L



Y M X X Unit QA/QC



Ratio of defined time to time taken for identification

(Number imparted) / (Number planned)

Number Contributed / Number targetted

Nos as per Unit / Deptt Balanced Score Card

Nos as per Unit / Deptt Balanced Score Card

I = (No of subcontracting delayed/ Total no of subcontracts) X (Total delay / Total time as per norms)

I = (No of RLA studies delayed/ Total no of RLA studies) X (Total delay / Total time as per norms)







Y Y L M H

Y M M M







Y

Y


N N H H XRating declared at year end by Corporate / Unit Management

SERVICE AFTER SALES FUNCTION KRA MASTER - 2006-07KRA Remarks


FINANCE & ACCOUNTS FUNCTION KRA MASTER - 2006-07


FAX00100 FAX C Y

FAX00101 FAX O N

FAX00102 FAX C N

FAX00103 FAX C N

FAX00200 FAX O Y

FAX00300 FAX CTime Index

Y

FAX00301 FAX C N

FAX00302 FAX L2 Review of operating results O N

FAX00303 FAX O N

FAX00400 FAX O

% reports delayed

N

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Creating a databank of post Audit queries/ issues, latest Accounting standards, updations of accounting policy & manual and Account closing instructions to eliminate qualifications in statutory/CAG audit


L3 Consolidation of Data on past years/ Qualification and issues/relevant accounting standards applicable. Implementation of advice and feedback


L2 Analysis of Data receipt/ classification / codification and creation of Data Base.Review and action on feedback.


L1 Evaluation of issues/ decide on improvement advice for corrective action and ensure compliance through feedback and continuous updation and monitoring


Timely Finalisation of tax audit report without adverse comments


Web enabling of financial data flow between BHEL divisions

L3 Development of software and the Compilation for linking trial balance for quarterly operations with Corporate



L1 Analyse the reasons for variance and submit for Board¿s approval and disseminate the decision of the Board


Timely completion of Monthly / Qly / Annual Accounts

FAX00500 FAX C

Time Index

Y

FAX00600 FAX O

% reports delayed

Y

FAX00601 FAX O N

FAX00602 FAX O N

FAX00603 FAX O N

FAX00700 FAX O N

FAX00701 FAX O N

FAX00702 FAX O N

FAX00800 FAX O N

FAX00900 FAX O N

FAX00901 FAX C No.of Days

FAX01000 FAX O N

FAX01001 FAX L2 Acturial Valuation and finalisation O N

FAX01002 FAX O N

Improvement of system for forecasting of financial parameters (including operating results) for planning/ capital budgeting and evaluation of impairment

Completion of statutory audit / Quarterly Limited review within a specified time.

L3 Preparation of schedules/ Valuation of FG and WIP/Link sheet preparation


L2 Checking up by Internal Audit/ vetting by Statutory Audit /Audit under Sec 619(3)


L1 Review of Initial observation/ making necessary changes and Audit report Finalisation


Deviation from qtrly/ half-yrly/ annual unaudited published results wrt SEBI norms


L2 Compilation of deviation with reasons


L1 Analyse and submit the report to SEBI after due approval wherever necessary and disseminate information for future compliance


Reduction in time taken for Inter-Unit reconciliations within specified no. of days from final inter-unit meet


Appointment of Statutory Branch & Foreign Auditors by C&AG and fixation of their remuneration within specified time. Appointment of auditors for limited review & cost audit and fixation of their remuneration.


Interaction and Finalisation of detailed Audit Plan and Schedule of Audit

Data collection and processing within specified time in respect of Gratuity/ Medical & Retirement benefits



L3 Collection of data and processing within specified time


FAX01100 FAX C Y

FAX01200 FAX C Y

FAX01201 FAX O N

FAX01202 FAX O N

FAX01203 FAX C N

FAX01300 FAX C Y

FAX01301 FAX C N

FAX01302 FAX O N

FAX01400 FAX OTime Index

N

FAX01500 FAX O N


N

FAX01502 FAX O

Time Index

N

FAX01600 FAX O N


N

Transformation of Accounting System to US GAAP in stages


Introduction of system for compiling schedules for Balance Sheet items and profit and loss account items and continuous upgradation and modification


L3 Review of accounts logical grouping/ development of software for linking of account head with grouping/ listing of the Schedules.


L2 Review the system check the correctness of grouping/ ensure periodical upgradation.


To develop a system for concurrent Booking of Incidental charges for Valuation of Receipts(SRVs)by specified date.


Maintenance and ugradation of system for segmental accounting in terms of Accounting Standards 17.


L3 Identify the segments/ grouping of various account heads for segments/ develop software/ linking account heads with the segmental grouping.


L2 Review the systems ensure correctness of classification and accounting.


Settlement of Internal Audit Points & Audit Queries

Settlement of Outstanding IA Paras / Draft Paras through replies at Audit Committee Meeting of Govt. Audit and thru discussions with RAOs


L2 Compilation of outstanding IR Paras and finalise reply for Audit Committee

L1 Settle the Paras with Audit Committee

Preparation & Implementation of Annual Internal Audit Programme

% of completion of Corp.Targets

L2 Timely completion of audit assigned and issue of audit report

FAX01602 FAX O

Time Index

N

FAX01700 FAX C No.of studies N

FAX01701 FAX O N

FAX01702 FAX O N

FAX01800 FAX O Absolute amount N

FAX01900 FAX O N

FAX01901 FAX C N

FAX01902 FAX C N

FAX01903 FAX L1 Review and implementation O N

FAX02000 FAX C N

FAX02001 FAX C N

FAX02002 FAX C N

FAX02100 FAX C N

FAX02200 FAX O N

FAX02300 FAX C N

L1 Approval of audit program from Dir(F) / BLAC and ensure completion of 100% audit program and feedback to BLAC on important IA Paras

Procedure / System Studies and Improvement on recommendation of ULAC and BLAC during Internal Audit

L2 Identification of weakness in system / procedure and recommend modifications / improvement


L1 Review the system study report and ensure compliance with due approval


Specific Savings effected based on finding of Internal Audit

Computerisation of Bank Reconciliation and manually fine tuning to enable complete Reconciliation & avoid blocking of funds.


L3 Develop software to match entries of Company¿s bank book with that of Bank¿s bank book and identify/categorise the mismatches


L2 Follow-up and settle the mismatches with bank and corrective action



Development of system for periodical review of various elements of working capital to facilitate decision making and reduction in working capital


L2 Developing software for various components of Working Capital


L1 System for Integrating various components of Working Capital to facilitate decision making


Improvement in System for Online Budgetary control of Misc. Expenses .


Preparation of MOU performance evaluation alternatives & adjustments for rating improvement to best possible (if necessary)


Evolving a System for EVA as a regular performance monitoring measure within time specified


FAX02301 FAX C N

FAX02302 FAX O N

FAX02400 FAX O Y

FAX02401 FAX O N

FAX02402 FAX O N

FAX02403 FAX O N

FAX02500 FAX O N

FAX02600 FAX O N

FAX02700 FAX C Y

FAX02701 FAX C Y

FAX02702 FAX L2 Analysis of Data wrt Audit Issues O Y

FAX02703 FAX O % Completion Y

FAX02800 FAX C Y

FAX02900 FAX C N

L2 Updation of template for compilation of EVA and also gathering information


L1 Analysis and preparation of performance report


Preparation of budget / flash results. Updation of systems for preparation of budget / flash reports.


L3 Collection/ compilation of data through system integration


L2 Analysis of data and preparation of Budget/flash formats


L1 Review of system deficiency and improve after considering the suggestion by feedback and finalise for presentation to Board


Improvement & Maintenance of Data Bank for Finance and Non-Financial parameters and circulation of trends for last 10 years to facilitate decision making.


Timely submission of information for MOU / Scorecard


Creation of a compendium of past Issues/ decisions taken etc for reference in future to avoid re-examination


L3 Compilation of Data on past IA issues/ decisions taken etc



L1 Evaluation of shortlisted Audit Issues with a focus on avoiding their repetition

Cost system improvement for identifcation of cost at DU/product/project and allocation of common expenses on rational basis


Computeration of cost accounting records/forms and complying with the cost accounting rules


FAX03000 FAX O % reduction N

FAX03100 FAX C N

FAX03200 FAX C N

FAX03300 FAX C N

FAX03400 FAX C N

FAX03500 FAX O Rs in Lakhs N

FAX03600 FAX C N

FAX03700 FAX O N

FAX03800 FAX Preparation of system audit manual O N

FAX03900 FAX O N

FAX04000 FAX C N

FAX04100 FAX O N

Review of sundry creditors' old balances and reduction thereof (reduction in opening balance of more than 3 years' old outstanding)

Introduction of systems audit by enhancing skill of the internal auditors/new software packages/training/ cross functional teams

Number of system audits conducted

Developing a system to monitor pension cases of transferee employees for easy transfer of pension account from one region to other and to facilitate finalistaion of pension cases


Improvement in system of customer collection at site and accountal thereof including co-ordination with customer for TDS certificate/ concessional forms at site


Facilitation of financial system upgradation from existing platform to ERP platform by planned guidelines/user manuals and data transfer for switch-over/initialisation


Increase in effective utilisation of company's resources from Internal Audit findings i.t.o. absolute amount of miscellaneous income

System for effective management review and monitoring of all type of LCs


Updation of manuals pertaining to accounts and finance function



Facilitate quick decision of vendor registration by evaluating financial soundness and recommendations thereof within specified time


Improvement in system for monitoring fixed assets movement


Web enabled Foreign Exchange Exposure Information System


FAX04200 FAX O N

FAX04201 FAX O

% plans delayed

N

FAX04202 FAX O

Time schedule

N

FAX04300 FAX O Absolute Amount N

FAX04301 FAX C N

FAX04302 FAX C N

FAX04303 FAX C N

FAX04400 FAX O N

FAX04500 FAX O N

FAX04600 FAX O N

FAX04601 FAX O N

FAX04602 FAX O N

FAX04603 FAX O N

FAX04700 FAX O N

FAX04800 FAX O N

Reduction in interest cost and financial charges. Monitoring and review of bank charges for their rates & applicability.

Reduction w.r.t previous year

L2 Preparation of rolling cash inflow outflow plan on monthly basis as per schedule for ensuing quarter L1 Matching inflows and outflows periodically with projections as per schedule and deploy / borrow at optimum rates

Analysis of information relating to Forex and Financial Markets and updating management for taking important decisions like Forward Covers/ Options/ Swaps etc

L3 Collection of market data and exposure of BHEL as per time schedule

Time Schedule as per policy

L2 Review of movements in the market with respect to benchmark rates and submit detailed analysis of risks and its coverage


L1 Decide to cover the risk with appropriate banker


Savings in import / export bills through better FOREX rates through negotiations with different bankers

% of imports/ exports.

Timely filing of online trade returns for ensuring eligibility criterion for import / export

% returns filed within due date

Assessment and Finalization of Fund Based and Non-Fund Based Limits through consortium of bankers within specified time at an optimum cost


L3 Collection and compilation of data for various facilities


L2 Review of data and prepare the case for various limits in standard formats prescribed by the bank


L1 Finalise the terms and conditions/ limits/ rates/performance analysis of banks and share among the banks


Optimum utilization of Fund/Non-Fund Based limit to facilitate reduction in interest and bank charges

No. of delays on account of non-availability of limits

Timely review with consortium of banks within specified schedule .


FAX04900 FAX O Y

FAX05000 FAX C Interest Income Y

FAX05100 FAX O Y

FAX05200 FAX O Rating Obtained N

FAX05300 FAX O Funds Arranged N

FAX05400 FAX C Tie-ups completed Y

FAX05500 FAX System for E-Remittances to Suppliers C Y

FAX05600 FAX O N

FAX05700 FAX O N

FAX05800 FAX C N

FAX05900 FAX O N

FAX06000 FAX O N

FAX06100 FAX C N

Evaluation of Lease Finance Proposal for carrying out cost-benefit analysis over outright purchase

No. of delays on account of non-availability of limits

Maximise return at minimum risk for company's surplus funds by Investment

Analysis/ submission and obtaining sanction from banks/FI's for project financing of customers

Sanction letter at optimum rate

Timely Obtaining Best Credit Rating for BHEL from Rating Agencies

Arranging Long-Term funds at optimum rates

Specialised financial arrangements like Equity/ Dis-investment/ Dividend Policy Joint-venture / Export Credit etc


Timely arranging of Bank Guarantees for customers

No.Of days from request

Timely remittance of funds to overseas offices / sites to avoid hold-up in operations

No. of complaints received from overseas offices / sites

Improvement in system for Timely preparation of statement of customer allocation and preparation of monthly accounts under centralised cash credit system


Determination of advance tax liability judiciously with reference to budgeted figures and payment thereof with a view to avoid Interest / Penalty

Interest savings in Absolute amount

Developing format for collecting information for ensuring availment of tax concessions and timely finalisation / submission of income tax and wealth tax return


Developing data bank for timely submission of relevant information for expeditious completion of assessment / queries by IT deptt./Excise/Central Excise/Sales Tax/Service Tax (Within one month of receipt of letter from relevant deptt. )


FAX06200 FAX O N


Y

FAX06301 FAX O

Time Index

N

FAX06302 FAX O

Time Index

N

FAX06400 FAX C N

FAX06500 FAX C

Time Index

N

FAX06501 FAX O

Time Index

N

FAX06502 FAX O

Time Index

N

FAX06503 FAX C N

FAX06600 FAX O N

FAX06700 FAX C N

FAX06800 FAX O N

Collection/remittance/assessment of TDS


Timely collection of Export Incentive claims

L3 Collection of PAC and lodgement of claims within time schedule and obtain approval of claims.

L2 Demand from JDGFT to DGFT for fund allocation against approved claims and get the fund allocated from DGFT

Web enabled system detailing the formats for realisation of export incentives by specified date


To introduce a system to ensure supplier / sub vendor avail export incentive benefit for terminal excise duty / duty drawback to avoid initial cash outflow.

L3 while scrutining the purchase proposal/ identify the Pos where Project import benefits are available/ evaluate the porposal to ensure the supplier / sub vendor avail the concessional benefits.

L2 Review Purchase Order and check the benefits are claimed as per EXIM Policy.

Creating database of Non moving & slow moving items as per corporate guidline,generation of report and comparision with departmental balance score card on monthly basis.

% reduction wrt Opening balance

Effective handling of Appeals before Appellate and settlement thereof

No of appeals settled and disposed in BHEL's favour

Upgradation and Maintenance of Intranet site for interactive resolution of : i) Exim Policy : ii) Customs Duty : iii) Service Tax iv) Sales Tax;v) Excise Duty, vi) Income Tax


Providing online clarification on Indirect Taxation to business sectors/Units through e-mail/Intranet


FAX06900 FAX O N


N

FAX07001 FAX O

Time Index

N

FAX07002 FAX O

Time Index

N

FAX07100 FAX O N

FAX07101 FAX O N

FAX07102 FAX O N

FAX07103 FAX O N

FAX07200 FAX O Y

FAX07300 FAX O N

FAX07400 FAX C N

FAX07401 FAX C N

FAX07402 FAX C Absolute Amount N

FAX07500 FAX C N

Liaising with ministries on problem faced by the Units and expeditious resolution of such issues

Percentage of issues resolved over total issues

Completion of Tax Assessment : IT/ Excise/ Sales Tax/Service Tax

L3 Compilation of necessary data from units/consolidation and preparation of return in format

L1 Review and analyse the data wrt compliance/adequacy and accuracy and submit the return offer clarification / details and follow up for assessment

Refund / Claims settled pertaining to Direct/ Indirect Taxes

% of total pending claim amount

L3 Compilation of data for supporting claims and refunds as per return


L2 Analyse and ensure conformance/arranging expert opinions in case of disputes/correctness and validity of claims


L1 Review and submit the claims in time and expedite refunds by successfully defending with IT authorities


Submission of Statutory Returns within specified time limits as per respective statute

% submissions delayed

Replies to queries from tax authorities : IT/ Excise/ Sales tax/Service Tax within specified days from date of receipt of query

% replies within specified time

Introducing a system for tax planning - indirect taxes by specified date


L3 Find out the areas for improvement and collecting the relevant data for further process


L2 Analyse the data and refer the relevant case loss and tax provisions. Prepare the assessment/refund claims return submissions etc for submitting same to the tax Officials.

Online Compendium of Tribunal/Supreme Court judgments on Direct and Indirect tax matters byspecified date


FAX07600 FAX Availment of CENVAT within due date O Loss of MODVAT N

FAX07700 FAX O No.Of Paras N

FAX07800 FAX Submission of Final Excise Return. O N

FAX07900 FAX C Freight saved N

FAX07901 FAX O Freight saved N



FAX08000 FAX O % of sales value N

FAX08100 FAX O N

FAX08200 FAX O N

FAX08300 FAX O Y

FAX08400 FAX System for cost estimation C Y

FAX08401 FAX C

Time Index

N

FAX08402 FAX C

Time Index

NFAX08403 FAX L1 Advise corrective action C Time Index N

Reduction in Adverse Comments CERA & Excise Audit


To upgrade the system to avoid transport and handling charges/ cycle time reduction/ for input sent to subcontactors in consultation with excise department.

L3 Identify the goods of the subcontactors for which no further manufacturing activity is required at our factory in consultation with Ancillary Development.

L2 To approach Excise Department for necessary permission by submitting require documents / forms / report etc.

L1 Discuss with the Commissionor for getting speedy approval for each financial year.

Availing of Concessional Tax in Sales in course of Imports / Others

Finalisation of Tax Provision and adjustment of deferred tax and provision thereof in accounts


Timely computation/ creation and withdrawal of Foreign Project reserve under IT Act within specified time of Annual Accounts


Computation of Deferred Tax Assets and Liabilities



L3 Collect / estimate cost details for various components under various codes/ collection of actual cost data and preparation of cost statement and furnishing the same to Business sectors as per AS-7

L2 Analyse the actual cost with estimate to find out the reason for variance

FAX08404 FAX C

Time Index

N

FAX08500 FAX O No. of comments N

FAX08501 FAX O N

FAX08502 FAX O N

FAX08503 FAX O N

FAX08600 FAX Web Enabled AS-7 accounting system C Y

FAX08601 FAX L2 Integration of inputs from other depts C N

FAX08602 FAX C N

FAX08700 FAX C N

FAX08701 FAX C N

FAX08702 FAX L2 Analyse risk vis-à-vis return C N

FAX08703 FAX C N

FAX08800 FAX Implementation of NSSN O N

FAX08900 FAX O No.of NCR Y

FAX09000 FAX O N

FAX09100 FAX O N

Development of system for automatic Computation of Direct labour hour rate, engineering rates and overhead recovery rates and their reconciliation with financial records.

Reduction in No.of cost audit comments.

L3 Collection and compilation of cost audit comments


L2 Analyse comments/ check from cost records and give suggestions for improvements


L1 Review of analysis and the implementation of selected suggestions




L1 Designing inputs and outputs and the system


Optimise return on investment of gratuity / PF trust funds

% increase over Govt. of India Bond Interest Rate

L3 Review of directory of approved fund managers and collection of quotations and compare it with market rates within prescribed time schedule



L1 Select proper investment with respect to overall portfolio objective



Timely Submission of Report and Compliance of PF Act

Completion of annual a/cs of PF Trust / Gratuity /Acs within due date and issuance of PF statement


Bulk filing of Income Tax Returns of employees by specified date


FAX09200 FAX O N

FAX09300 FAX C N

FAX09400 FAX O N

FAX09401 FAX C N

FAX09402 FAX O N

FAX09500 FAX O N

FAX09600 FAX C % reduction N

FAX09700 FAX C % reduction N

FAX09800 FAX O N

FAX09900 FAX C 100% realisation N

FAX09901 FAX O N

Number of errors in disbursements as a % of number of employees

% reduction compared to previous year

System for On-Line information for employee related payments


Systematic follow up and Facilitation for realisation of sundry debtors including liquidation of Old and Withheld o/s by furninshing of necessary information to commercial for reconciliation and settlement

% reduction wrt opening balance.

L3 Preparation of age-wise analysis of statement and update data/additional information for reconciliation.

% reduction wrt opening balance.

L2 review meeting with customer and reconcile the difference to enable early settlement of outstanding.


Facilitating the Collection of TDS certificates and Accountal thereof for claiming credit

Non-claiming TDS certificate ¿ in absolute value

Reduction in average cycle time for Raising of invoices on customer

Reduction in average cycle time for final Contract price reconciliation to facilitate raising of final bill on customers

Facilitate Collection of Concessional Sales Tax Forms from Customer/Suppliers.

Extra amt paid due to non-collection

Develop data bank on customer contract terms and conditions for optimisation of revenue realisation and improvement in future contracts.

L3 Study the terms and condtions of the contract/ identify terms of the finance implication. Compile and analyse the data.


FAX09902 FAX O N

FAX10000 FAX O

Time Index

N

FAX10001 FAX C

Time Index

N

FAX10002 FAX C

Time Index

N

FAX10100 FAX O N

FAX10200 FAX O Y

FAX10300 FAX C Y

FAX10301 FAX C

Time Index

N

FAX10302 FAX C

Time Index

N

FAX10303 FAX C

Time Index

N

FAX10400 FAX O N

FAX10401 FAX C N

L2 Review the data/ obtain clarification for ambigous terms and conditions. Ensure realisation/ suggest improvement in terms and conditions for better realisation of revenue in exisiting contracts as well as future contracts.


Continuous review of Billing Rate Schedule to optimise cah in flow together with accommodating the total excise duty payments over the entire supplies.

L3 Periodical compilation of data on billing/ compare with estimated rate/ suggest for rate revision.

L2 Review the suggestion check the data/ interact with the Commercial group to revise the rate per kg and obtain approval from the customer.

Reduction of Bank Guarantees for proportionate execution of work against advances from customers

Reduction in Guarantee

Maintenance of system for identifying expired Bank Guarantees and facilitating return thereof


Maintenance and improvement of system that would reduce time cycle in passing of suppliers bills/service bills/freight bills and any other bills


L3 Review the existing System. Identify areas in which delys are taking place and submit report to section head.

L2 Analyse the reason for delay/ identify the causes/ suggest for elemination of factors that causes delay/ submit recommendation.

L1 Review the recomandation/ accept/modify the recommdation and ensure implementaion.

System to recover LD imposition from suppliers


L3 Development of suitable Software linking SRV and Purchase Order finding out the delay in supply calculating the LD


FAX10402 FAX C N

FAX10403 FAX C N

FAX10500 FAX C N

FAX10501 FAX C N

FAX10502 FAX C N

FAX10503 FAX L1 Review the system effectiveness C N

FAX10600 FAX O N

FAX10700 FAX O N

FAX10800 FAX C N

FAX10801 FAX O N

FAX10802 FAX O N

FAX10803 FAX L1 Review and Approve as per DOP O N


Y

FAX11000 FAX O % of expiring BGs. N

FAX11100 FAX Automatic Bill passing through system. C N

FAX11101 FAX C N

L2 Review the softwar developed Ensure recovery of LD from payment


L1 Periodical Review for the effectiveness of the system as well as recovery of the LD


Maintenance and improvementof system for integration of issue and accountal of Concessional sales tax forms


L3 Development of Software for compiling Purchase Order information requiring 'C' Form issue.


L2 Implementation of system and issue of 'C' Form



Cycle time reduction for Issue of TDS Certificates under Income-Tax Act.

No.of days from year end

Final Material Accounting Statement for material lying with sub-contractors and Recovery

No of days from the job completion .

Cycle time reduction in Passing of sub-contractor Running and Final Bill


L3 Detailed scrutiny and checking with contract & other relevant records

Avg No. of days from submission of bill

L2 Review of passed amount wrt to records and approve as per DOP



Timely remittance of statutory deductions/ collections

Bank guarantees renewed/ lodged for claim before expiry (applicable to supplier/ sub-contractor's BG)


L3 Identify areas for computerisation/ sudy the system/ develop the software.


FAX11102 FAX C N

FAX11200 FAX C N

FAX11300 FAX C N

FAX11301 FAX C N

FAX11302 FAX C N

FAX11400 FAX C N

FAX11401 FAX C N

FAX11402 FAX C N

FAX11500 FAX O N

FAX11600 FAX C N

FAX11700 FAX C N

FAX11701 FAX C N

FAX11702 FAX C N

L2 Review the functioning of the system/ improve/ modify on a continous basis.


Review and Liquidation of Advances and deposits paid to Suppliers/deposits to various authorities

% of Liquidation on total advance outstanding for more than one year

Introduction of computerised measurement book for Civil / Electrical Work to reduce cycle time in preparation and passing of Bills.


L3 Study the exisiting system/ develop software in consultation with Civil / Eelectrical Department


L2 Review the System to ensure cycle time reduction.


Developing online system for collection of revenue like rent/ water charges/ electricity charges/ shop rent/ to enable quicker realisation of revenue.


L3 Review the existing system/ develop the software in coordination with HR (Estate adminstration)


L2 Review the system developed to ensure information inforation available on online and for correctness of data.


Reduction in opening balance of suspense head by periodical review


Review of PSL from the end of month for price trend analysis for decision making in respect of procurement and sales estimation


Reduction in Insurance Premium through systematic study of the insured property/ risk needed/ fire prevention measures and effective negotiation.

% of total insured value compared to prev. year

L3 Compilation of Insurance Property clasification of property identification of risk report of the fire prevention system tabulation of rates


L2 Review the list of property in the risk to be covered analyse the rate negotiate put up recommendation


FAX11703 FAX C N

FAX11800 FAX C Areas Added / Time Y

FAX11900 FAX C Y

FAX12000 FAX O N

FAX12100 FAX O NFAX12200 FAX Stock verification within specified time O Time Index N

FAX12300 FAX C N

FAX12301 FAX C N

FAX12302 FAX C N

FAX12400 FAX C N

FAX12500 FAX Completion of special assignments CTime Index

N

FAX12600 FAX C N

FAX12700 FAX C N

FAX12701 FAX C N

FAX12702 FAX C N

L1 Review the recommendation negotiate if necessary approve the proposal.


Identification of New Areas of Insurance needs at an optimum premium on time

System / Procedure for Timely arrangement of Insurance Coverage


Insurance claim settled as % of final claim lodged

% value of insurance claim amount.

Reduction in unpriced Stores Receipt Voucher

% w.r.t. total no. of SRVs

Mechanisation of Fixed Asset Verification system by introducing Bar Coding system for all equipments (Fixed assets) to ensure 100 % verification.


L3 list out all plant and equipment for bar coding pasting bar code in all equipments/ verify the assests with the help of the barcode reader linked with the computer.


L2 Reconcile the difference and take appropriate action for nonreconciled items.


Cost Reduction in Material/ Indirect Material / Sub-Contracting & war on wastages due to Finance Initiative

Increase in % of savings of Total Matl cost / sub-cont cost over Pr.Year

Savings through productivity improvement projects of finance department

Absolute Value Rs. in lakhs

Identification of Critical Improvement Areas through Internal Perception survey of employees / Internal customers

No.of Areas identified and agreed

L3 Prepare survey questionnaire and get response


L2 Analyse the survey report/ prepare areas for Improvement


FAX12703 FAX L1 Action for improvement C N

FAX12800 FAX C N

FAX12801 FAX C N

FAX12802 FAX C N

FAX12900 FAX C N

FAX13000 FAX C N

FAX13100 FAX O No.Of W/Shops N

FAX13200 FAX O N

FAX13300 FAX O ROI N


Y

FAX13500 FAX C

Time Index

Y

FAX13600 FAX C Y


Improvement of system to enable cycle time reduction in clearance of purcahse proposal and other proposals for financial concurrence

Reduction in avg no. of days wrt previous year

L3 Compile procedure guidelines issued by various agencies and classify them. Preparation of check list wrt to prevailing guidelines and scrutiny/ where DOP provides concur.


L2 Review and accord concurrence as per DOP


Number of man hours saved through computerisation.

Targetted Man hour saved

Improvement of Tender conditions (GTC) for cost reduction/ improved service and risk mitigation by specified date


Workshops/Technical forum discussion for addressing issues like Accounting/Taxation/ Auditing/ Fiancial/Legal/ Risk Mitigation and cost management

Completion of arbitration cases within the specified time

% completion w.r.t total

Evaluation of Capital Investments¿ vis-à-vis DPR

Evaluation of capital proposals for preparation of Annual Plan.

Compilation and submission through a web enabled MIR, data of sectorwise/ project wise, order receipt/ execution & outstanding position, for the purpose of reconciliation of orders received & outstanding in the records of Business sectors & units

Review and implementation of New / revised accounting standards / changes in SEBI guidelines / Companies Act with respect to its impact on BHELs results and development & issue of guidelines / clarifications by specified date.


FAX13700 FAX O % Y

FAX13800 FAX O % Y


Y

FAX14000 FAX O

Time Index

Y

FAX14100 FAX O Y

FAX14200 FAX O Score Y

FAX14201 FAX O

Time Index

Y

FAX14300 FAX O N

FAX14400 FAX C TQM Score Y

FAX14401 FAX O Y

FAX14402 FAX C

Time Index

Y

FAX14500 FAX O Y

FAX14600 FAX C Number N

FAX14700 FAX CTime Index

Y

FAX14800 FAX C N





















FAX14900 FAX C N

FAX15000 FAX C N

FAX15100 FAX C N

FAX15200 FAX C N

FAX15300 FAX C N

FAX15400 FAX C Rs in Lakhs N

FAX15500 FAX O N

FAX15600 FAX C N

FAX15601 FAX O N











Correction in turnover/ Profit due to timely pointing out of errors in accounting entries in schedule audit.

Verification and vetting of - Write off proposals/ Productivity improvement projects (more than 10 lakhs) / Gratuity / other assignments referred to IA.


Development of system for issue of quarterly financial status reports for projects, calculation of actual engg and tss hourly rates for previous year and pre-determined engg and tss hourly rates for current financial year.


updation of projects master, outlay master and budget master to facilitate fsr run.


FAX15700 FAX C N

FAX15800 FAX C Y

FAX15900 FAX C N

FAX16000 FAX O N

FAX16100 FAX Preparation of systems audit manual C N

FAX16200 FAX C Y

FAX16300 FAX O N

FAX16301 FAX O N

FAX16400 FAX O No. of comments Y

FAX16500 FAX Revision of Internal Audit Manual C N

FAX16600 FAX C N

FAX16700 FAX C N

FAX16800 FAX C N

Development of system for Reconciliation of admitted accounts and cash receipt control accounts.


System for timely submission of e-TDS(Quarterly/Annually) for Income Tax and Employment Tax Return


Development of system for automatic Updation of fixed assets records and preparation of depreciation schedule inline with relevant Accounting standards.


Identification of weaknesses in system / procedure and recommended modification /improvement





MONITORING ACCOUNTING OF EXPENDITURE BOOKED TO PROJECTS IDENTIFIED UNDER ACCOUNTING STANDARD 26

NO. OF PROJECTS

IDENTIFYING PIRS AND OBTAINING JUSTIFICATION FOR INCLUSION AND RETENTION UNDER AS-26

NO. OF PROJECTS & VALUE

Comments by Statutory Auditors on adequacy of coverage by IA.


Developing a system by specified date for capturing comments of Statutory Auditors on adequacy of coverage by IA.


Development of template/application package by specified date for preparation and issue of IA Report, monitoring/tracking and disposal of the report para wise.


Intra-Net site development by specified date for status of Works Bills giving details of Party, Contract, etc. in coordination with Computer Deptt


FAX16900 FAX O N

FAX17000 FAX C N

FAX17100 FAX C N

FAX17200 FAX C N

FAX17300 FAX O N


N

FAX17400 FAX O % N

FAX17500 FAX O Saving in Rupees N

FAX17600 FAX C

Time Index

N

FAX17601 FAX O

Time Index

N

FAX17700 FAX O

Time Index

NFAX17800 FAX O Auditors perception N

FAX17900 FAX O N

FAX18000 FAX C Timely completion N

Data collection and timely Remittance /Reimbursement of Statutory deduction /court attachment and other out side Financial Agency/ Bank /Housing Finance Companies/Club/Socities payments within specified time

% remittances/ reimbursements done within specified time

Development of system for online Priced store ledger by specified date


Development of online System for Bank guarantees accepted by BHEL from Fabricators by specified date.


Development of Computer System for timely resolution of Employees/Dept/Contract related issues on Pay, Time & Wages, TA/LTC/PF, Works Bills and Miscellaneous bills by specified date


Review and follow up of collectible sundry debtors to reduce the amount of outstandings

% of Target Amount achieved

Consolidation of O/s report on monthly basis and review of billing plan

Reduction / Liquidation of BGs as a percentage of what is due.

Timely processing of Imports Ocean freight/air freight/air agencies bills involving huge amounts (involving crores of value - audit resulting in savings in lacs of rupees viz.. classification , currency exchange rates etc..)

DEVELOPMENT OF WEB BASED MIR SYSTEM FOR DEBTORS MANAGEMENT

COLLECTION AND INTEGRATION OF DATA AND SUBMISSION TO CORPORATE OFFICE AS PER SCHEDULE

Development of system for early issue of Annual P.F.Statements to members.Effective interaction with Statutory/Govt Auditors for Audit plan and work

Timely Completion and release of Directors' Report

No. of days Prior to Board Meeting

Monitoring of PR/BOI wrt billing and cost

FAX18100 FAX O N

FAX18200 FAX C No. of days N

FAX18300 FAX O N

FAX18400 FAX C N

FAX18500 FAX C

Time Index

N

FAX18600 FAX C N

FAX18700 FAX C N

FAX18800 FAX O N

FAX18900 FAX O N

FAX19000 FAX O N

FAX19100 FAX O No of cases N

Preparation of Cost Proforma and Annexures for Completion of Cost Audit


Issuing Guidelines / Clarifications on Forex Issues and Foreign Currencies Rates

Number of Non-Compliance of Statutory Provisions, Management Policies & Procedures pointed out.

Number of Non-Compliances pointed out

Coordination of Monthly DO for Director / Finance


Development of system of remittances of TDS/TCS through internet banking facility

Improvement in impementation of e-remittances/EFT

Target date / Months for implementation.

System improvement to adhere to changes in statutory provisions relating to Payroll,PF etc.

Number of months to modify the program

System improvement to adhere to changes in Cormpan policies relating to Payroll,PF etc.

Number of days taken to modify the program

Planning of fund for meeting the loan requirement & final settlement

Number of times the shortage of fund

Receipt of interest on investment & maturity amount

Date of payment of Interest & maturity date

Transfer of PF accumulations and settlement of pension

FAX19200 FAX O Time Schedule N

FAX19300 FAX O N

FAX19400 FAX O N

FAX19500 FAX O N

FAX19600 FAX O % N

FAX19700 FAX O N

FAX19800 FAX C Time Schedule Y





Calculation of pre-determined hourly rates, periodical review of utilized hours vis-a-vis budgeted hours and calculation of final absorption rate.

Issue of quarterly Financial Status Reports in respect of completed, ongoing and terminated projects.

number of days since receipt of time booking for the last month of the quarter, budget and outlay inputs in respect of new projects added.

System improvement for prompt scrutiny and admission of bills from employees against Departmental Advances for settlement and recoupment of imprest cash account.

number of days from the date of submission of bills.

System improvement for prompt scrutiny and payment of bills from subcontractors/ fabricators.

No. of days from which bills are received.

System improvement for clearance of advances within specified time.

System improvement for Checking and vetting of Insurance, Security,Transport, AMC and other Misc. proposals.

No. of days from the date of receipt of all clear proposals

Development of systems and procedure for VAT

Development of systems and procedure for Service Tax

Development of systems and procedure for Fringe Benefit Tax

Facilitating introduction/implementation of e-procurement / Reverse Auction

Facilitating the improvement of Vendor Base to reduce the dependence on Single/very few sources of suppliers

FINANCE & ACCOUNTS FUNCTION KRA MASTER - 2006-07

Y N H M L Audit Report

Y N X X L Register

Y N X M X Data Base

Y N H X X Report

Y N M H L Report

N N M H M System

Y N X X M System

Y N X H X Operating Results

Y N M X X Board Approval

N N X M H Trial Balance

Special KRA (Y/N)

Universal KRA (Y/N)


C


N N M H M System

N N L M M Audit Report

Y N X X M

Y N X M X

Y N L X X Audit Report

Y N H M X Audit Report

Y N X M X

Y N H X X Deviation Report

Y N L M M Register.

Y N H M X

H H M

Y N X M M Input Data

Y N X M X REM

Y N X X M REM

Completed Schedules

Completed Schedules duly initial by Internal Audit.

Unaudited Accounts

Appointment Order.

Y N M M L Accounts

Y N X M M System

Y N X X M System

Y N X M X System

Y N H H H

Y N X M M System

Y N X X M System

Y N X M X System

N N M X M Register

Y N H X M

N N H H M Register

N N H X X

N N M M X

N N X M X M I R

Actual booking of Incidental expences Vs Provisional Booking.

Minutes of the Audit Committee Meeting

Minutes of the Audit Committee Meeting

Approved Annual Audit Programme.

N N M X X M I R

N N H M X Audit Report

Y N X M X Audit Report

Y N H X X Audit Report

N N L L M Register

Y N L M M System

Y N X X M System

Y N X M X System

Y N L X X REM

Y N M L X System

Y N X L X System

Y N M X X System

Y N X X M System

Y N H X X

Y N H M X System

MOU Evaluation Report

Y N X M X System

Y N H X X

Y N H M L Booklet

Y N X X L Booklet

Y N X M X Booklet

Y N H X X Booklet

Y N M M L Booklet

Y N H M L MOU / Scorecard

Y N L M M IA Report

Y N X X M Database

Y N X M X Report

N N L X X REM

Y N H H H Cost Reprots

Y N L M H System

EVA Performance Report

N N L L M Accounts Ledger

N N H M L Reports

Y N H M L System

Y N M M L System

Y N H H H System

N N M H H

Y N L M H System

Y N L M H System

Y N L M H System

Y N L M H Updated Manual

Y N L M H System

Y N L M H System

Register of miscellaneous income

N N H M X Ledger

N N X M X MIR

N N H X X MIR

N N H M L Register

N N X X L Register

N N X M X Analysis Report

N N H X X Action Report

N N X X M Register

N N M L M

Y N H H L Agreement

Y N X X L Register

Y N X H X Standard Format

Y N H X X Approval Letter

N N X M X Register

Y N H M L MOM

Acknowledgement from DGFT

N N H M L proposals of users

N N H M L

N N H M L Project Report

N N L M H Credit Rating

N N L L M Financial Position

N N H M L REM

Y N L H M System

N N M M L Bank Guarantee

N N L M L Register

Y N L M M System/ Register

N N H M L Approved Budget

Y N H M M

Y N H M M

Deployment of Surplus

Acknowledgement from IT Dept

Acknowledgement from IT Dept

Y N L M L

N N X M H System

N N X X H Register

N N X M X

Y N H M X System

N N X M H System

N N X X H System

N N X M X System

N N H H H

N N H M M Register

Y N H L X System

Y N H M X System

Relevant Documents

Correspondence with DGFT

Reduction in Slow & non moving Inventory.

N N H M X Register

N N H M M Assessment Order

N N X X M Return

N N H X X Assessment order

N N H M M Refund Order

Y N X X M Data Sheet

Y N X M X

Y N H X X Refund Order

N N L L L Returns

N N L M H

Y N H H M

Y N X X M

N N X H X

Y N H M X System

Refund Claim Letter

Correspondence file

Assessment/Refund Order



N N M M H Returns

N N X M H Register

Y N L M H Register

N N M H M Register

N N X X M Register

N N X H X Register

N N M X X Register

N N X X M Register

Y N H M L

Y N L M H Actual Date

Y M H L

Y N H M L Cost Report

N N X X L Cost Report

N N X M X Cost Report N N H X X Cost Report

Consolidated Annual Accounts

N N H H M Time Index

N N H M L Audit Report

Y N X X L Register

Y N X M X Analysis Report

Y N H X X Analysis Report

Y N H L X Completion Date

Y N X X X REM

Y N H X X REM

N N H M L M I R

Y N X X L Report

Y N X M X Report

Y N H X X Approval Note

Y N X M H NSSN Regn

N N L M H

Y N M M H Audit Report

Y N M M H Tax Return

PF Inspection Report

N N L M H System

Y N L H M System

N N H M L Ledger

N N X X L

Y N X M X

N N X X H Register.

N N L M H System

N N M H H Register

N N M M H Assessment Order.

N N X H M Ledger

Y N X X M Analysis Report

Reconciliation Statement

Liquidation of Withheld outstanding

Y N X H X Review Report

N N X H M

N N X X M

N N X H X

N N L L M

Y N L L M System

Y N H M L System

N N X X L Report

N N X M X

N N H X X System

Y N H M L System

Y N X X L System

Variation Rate per Kg.

Rate Revision Letter

Approval Letter from Customer

Periodic Invoices for completion

Recommendation Note

Y N X M X System

Y N H X X System

Y N L M L System

Y N X X L System

Y N X M X C' Form Register

Y N L X X System

N N L L M System/ Register

N N M M H SRV/Register

Y N L M H Register.

N N X X H Register.

N N X M X Register.

N N L X X Register.

N N L M H Cash Book

N N L L M Register

Y N X M L System

Y N X X L System

Y N X M X System

N N L H M System

Y N X M L System

Y N X X L System

Y N X M X System

Y N X M L System

Y N X X L System

Y N X M X System

N N L H M REM

Y N X M H Ledger

N N H M L Ledger

Y N X X L Register

Y N X M XRecommendation Report

Y N H X X Approval Note

N N H M L Covers Obtained

Y N M M L Policy

N N M M H Register

N N L M H SystemN N L M H MIR

Y N X M L Verification Report

Y N X X L Verification Report

Y N X M X

N N H M L Register

N N H M L Register

N N X M H Register

N N H M L Survey Report

Y N X X L Survey Report

Y N X M X

Reconciliation Statement

Feed back on Survey Report

Y N H X X

N N H M L

Y N X X L Check List

Y N X M X Proposal Approval

N N X X H MIR

Y N L M H Format

N N M M H Decisions

N N X H X Register.

N N H M L

N N X M H Annual Plan

N N H H H MIR

Y N H H H Guidelines issued

Action Taken Report

Computerised File Movement System

Capital Budget Report.

N Y M L L

N Y M L L

N Y M L L

N Y M L L

Y Y H M L





Y Y X M X


Y Y L M H REM

N Y M M M Case Document














N N H H H

Y N H M M

Y N H H M

Y N H H H

Based on the observations made during balance sheet ( Schedule ) audit

Documents from Commercial,IED and HR

FSR - quarterly FSR engg & tss hourly rates - Note for obtaining the approval of the competent authority.

Quarterly FSR report

Y N H H M General ledger

Y N H H M

Y N H H M

Y N M M M system

Y N H H H

N N H H X

N N M M M

N N M M M APPROVED PIRS

N N H H M

Y N H H H

Y N H H M

Y N H H H

Y N H H H Report

Acknowledgement from IT/ET dept

Register/computer system

Submission of Systems audit manual for approval


APPROVED PIRS & VALUE

Report 619(3A)/ CARO

Date of completion of job against target

Balance sheet and 619(3A) report by Statutory Auditor.

Actual and satisfactory implementation of computer package.

N N H H H Records

Y N H H H

Y N H H H

Y N H H M System

N N H H M MIRs

N N H H M MIRs

N N H H H MIRs

N N H H M Payment Records

N N H H H SYSTEM

N N H H H SYSTEM

N N M M HN N H H H Auditors

N N H H H

N N H H H Report

Satisfactory implementation of the System

Satisfactory implementation of the system.

System / Statement issue date

Date of Board Meeting

Y N H H H

N N H H H

N N H H H Audit Report

Y N H H H

N N H H H e-tax remittance

N N H H H

N N H H H

N N H H H

N N H H H

N N H H H

N N H H H

Schedule given by Corproate Finance

As per past experience.

Copies of DO Letters

Correspondence with banks.

Latest amended Income Tax Act, 1961 as well as departmental circular issued by establishment section

from the date of receipt of hr circular in computer section

Loan request of members & Claim for Final settlement

Covering letter, counterfoil of cheque receipt

request for transfer of PF & Receipt of claim with the required documents for pension

N N H H H

N N H H H

N N H H H

N N L M H

N N H H H Advance register

N N H H H

N N H H H

N N H H H

N N H H H

N N M M L

N N M M L

Receipt of approved R&DBudget/Availability of Final Ledger of Final Accounts/Completion of Govt. Audit.

FSR quarterly output.

identified vouchers for this purpose.

identifying the respective vouchers.

Record of receipt of proposals

KRA Remarks

Action to be taken by Unit Finance with the help of other functions and coordinated by Internal Audit with Statutory Auditors wrt adequacy of Internal Audit Coverage/ Qualifications in Annual Accounts etc

31st October for Corp & 1st September for Unit

Action taken by all units with support from Information Technology Group

Approval of Concerned Debit Accepting Department Consent to be obtained and to be sent only with Inter Unit Accounts.

To follow up with CAG's Office/ Co-ordination with Board.

Unit HR / Fin to furnish the data to Corporate Office for consolidation and submission to Actuary-Provide required clarification to Actuary..

-

-

Streamlining the information for enabling conversion with the help of Consultant

Classification of Revenues/ expenses/ assets & liabilities according to segments.

This KRA has to be taken care by all depts to ensure compliance.

This is an attempt to settle audit paras remaining after replies at RAO level with Higher Govt. Authority viz./Audit Committee

AAP has to be approved by BLAC. Once approved any change requires consent from BLAC/ hence the importance

During BLAC meetings specific system studies are required to be made and reported to BLAC

These are direct contributions emanating from Audit Observations

Very useful in identifying errors of bank charges on time and quick remedial actions result in savings of interest

Used for optimising the extent of working capital requirement to maximise EVA

To take immediate corrective action before incurrence of expenditure

For defending the Organisations level of achievement vis-à-vis MOU parameters

EVA recognise one of the most important ratio for performance analysis

Budget / Flash summary results is a major role in performance improvement / enhancing stake holders value.

Scheduled date will be no. of days from completion of Govt. Audit

(Timely submission of MOU Score Card)

Scheduled date being end of the month

Earlier than 31st October

Streamlining the system for expediting completion of Assessments

Early resolution of issues

-

To take up with supplier for availing Duty Drawback / Terminal Excise Dutyand pass on the benefits to BHEL by way of deductions in Bill amount.

Releasing cash in-flow from blocked funds

End of the month

No. of days from the end of the contract.

within 3 days from balancesheet finalisation

December

Critical in nature,all costing and price estimated are based on these information.

Realisation of withheld & outstanding debts will enhance profit by reversal of provisions which would have been made for such debts and also reduce sundry debtors.

Non-collection of Concessional Sales Tax Forms will attract additional tax which will affect the profitability of the Company. The comml support is reqd.

Non-scrutiny of the sales contract in some cases will result in non-realisation of revenues further in certain cases the terms and conditions should be interpretated correctly so to avoid short collection of sales revenue.

Some of the Units follow raising of invoice on rate per kg. (TO BE COMPLETED)

In most of the sale contracts customers are levying LD for delay in supply/erection. In order to pass on the LD to our suppliers this KRA is suggested.

MM to take up with Sub Contracting for furnishing final Material Accounts Reconcilatin Statement.

Avg No. of days from receipt of complete Bill in accounts dept.

Major Units are having Township where the recovery of rent/ electricity/ water charges another dues forms an important works of Accounts Section. This development of system would ensure 100% recovery as well as quicker realisation.

Development of System

Since material Cost on Sub-Contracting forms a substantial part of revenue, its reduction will enhance profitability. Every Fin. dept. will mantain a seperate register to record savings through such efforts.

HOD with Assign Special Assignments

..

Financial concurrence is the most important activity of Finance. All proposals involving financial implications require financial concurrence.




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-

-

-

-

-

-

-

-

-

-

-

-

-

-


-

-

-

-

-

-

-

-

-

-

-

.

Nil

--

Nil

MAINTENANCE FUNCTION KRA MASTER - 2006-07


MWX00100 MWX Implementation of the identified improvement projects as per plan.

MWX00101 MWX

MWX00102 MWX Execution of projects as per schedule

MWX00200 MWX

MWX00201 MWX

MWX00202 MWX

MWX00300 MWX

MWX00301 MWX

MWX00302 MWX MWX00303 MWX Execution of projects.

MWX00400 MWX

MWX00401 MWX

MWX00402 MWX Execution of plan as per schedule.MWX00500 MWX Savings from Indegenisation/import substitution of spare parts.

MWX00501 MWX

MWX00502 MWX Initiation of procurement actions by specified date.

Identification of improvement projects/ Formulation of scheme and Monitoring the progress for timely completion

% of modernisation/ up-gradation/ reconditioning/ retrofitting jobs of identified m/c tools/ equipment/ plant facilities done within specified time, with reverse engg., manufacture of parts, schedule optimisation using prima vera.

Identification of M/c & equipments through RCA / Past performance / Behaviour for modernisation / up-gradation / reconditioning / retrofitting projects & documentation there.Formulation of scheme/ getting approval for implementation of modernisation/ upgradation/ reconditioning/ retrofitting projects by scheduled date and monitoring for timely completion.

Processing for external support / enquiry/ evaluation of offers and award of work contract / placement of PO by scheduled date

Implementation of the identified energy conservation projects including technological up-gradation and documentation as per plan.

Identification of energy conservation projects and resource management by scheduled date.

Formulation of scheme and getting approval. Monitoring the progress of projects for timely completion

Implementation of 5-S technique activities in identified areas by specified date.

Identification of areas/ development of plan/ monitoring progress for timely completion for implementation of 5-S technique by specified date

Survey/ identification of possible sources & feasibility study and documentation of identified parts by specific date

MWX00600 MWX Development & Implementation of special IT initiatives as per plan.

MWX00601 MWX

MWX00602 MWX

MWX00603 MWX Develop application and ensure implementation by specified date.

MWX00700 MWX Identification/ development and implementation of facility projects.

MWX00701 MWX

MWX00702 MWX MWX00703 MWX Execution of projects as per schedule.

MWX00800 MWX Conceptulisation & implementing the concept of OEE by specific date

MWX00801 MWX

MWX00900 MWX

MWX00901 MWX

MWX00902 MWX MWX00903 MWX Implementation of the projects as per plan.

MWX01000 MWX

MWX01001 MWX

MWX01002 MWX Take corrective actions by specific date

Identification of key areas where applications are to be developed and monitor their implementation as per schedule.

Formulate strategy and coordinate with designated agencies for design and development of the applications identified by specified date.

Identification of facility improvement projects/ Formulation of scheme and monitoring progress as per schedule.

Formulation of scheme and getting approval. Monitoring the progress of projects for timely completion as per schedule.

Develop a plan and scheme for the implementation of the OEE on the identified machines / Plants & Equipment by specified date

Savings from In-house development & utilisation of rectification techniques for specialised jobs -( PCBs / modules / drives / servo motors / telephone exchange / instrumentation etc.)

Analysis of bottlenecks/ identification and formulation of plans of required techniques and monitoring for timely completion

Identification of the required techniques/ Regular Review and assistance in execution of the projects as per plan.

Condition Monitoring for identified machine tools/ Service Plants & submission of report by scheduled date.

Identification of the deviations and ascertain the required parameters to be maintained and arrange for the execution by scheduled date.

MWX01100 MWX

MWX01101 MWX

MWX01102 MWX

MWX01200 MWX

MWX01201 MWX

MWX01202 MWX MWX01300 MWX Savings accrued through various improvement projects.

MWX01301 MWX Regular review for achieved savings and corrective action as per plan.

MWX01302 MWX

MWX01400 MWX

MWX01401 MWX

MWX01402 MWX

MWX01403 MWX MWX01500 MWX Savings accrued through various energy Conservation projects.MWX01501 MWX Regular review for achieved savings and corrective action as per plan.

MWX01502 MWX MWX01600 MWX Implementation of training plan.MWX01601 MWX Coordinate for the deputation of concerns for identified training needs.

MWX01700 MWX MWX01701 MWX Periodic review of PM schedules and priortise the work on criticality.MWX01702 MWX Arranging the timely PM completion as per the schedules.

MWX01800 MWX

MWX01801 MWX Periodic review of PM schedules and priortise the work on criticality. MWX01802 MWX Arranging the timely PM completion as per the schedules.

% of reconditioning / modification / Overhaul / major repair of Construction Equipment / mobile cranes/ Vehicles/ Serv. & AC plant / machine / system etc as per plan. (Reverse engg/ development of spares drawings/ etc)

Analysis/ identification/ Regular review and coordination for implementation of reconditioning / retrofitting works and documentation by specific date.

Regular monitoring and coordination to ensure implementation of reconditioning / retrofitting projects by specified dates.

Increase in Mean Time Between Failure (MTBF) of identified Critical & Important Plant and Machinery.

Root cause analysis of breakdowns of identified machines/ corrective & preventive measures/ resource management and documentation by specified date

Initiate timely corrective & preventive measures & resource management for execution as per plan.

Monitoring/ arranging for vetting and preparation of statement by specified date for savings achieved.

% Reduction in consumption of raw materials/ for power & fuel/ and other consumables per unit of Output (GTO-ED) / Shop turnover

Review the performance of equipments and consumption of raw materials/ power/ fuel/ and consumables by specified date.

Generation of awareness for optimal use of plant/ equipment and raw material for energy conservation.

Regular maint. to avoid leakages and ensuring operation of the plant efficiently / near rated capacity.

Monitoring/ arranging for vetting and preparation of statement of savings achieved by specific date.

% of preventive maintenance jobs completed effectively on time ( Machines / equipment ).

% of preventive maintenance jobs completed on time ( services plant / AC plant & equipment ).

MWX01900 MWX

MWX01901 MWX Periodic review of PM schedules and priortise the work on criticality.

MWX01902 MWX Arranging the timely PM completion as per the schedules.

MWX02000 MWX

MWX02001 MWX Monitoring review and arranging the suitable compliance to resolve the NCR.MWX02002 MWX Taking corrective and preventive action for resolution/MWX02100 MWX % achievement of capitalization targets for plant and equipment.MWX02101 MWX Review of the targeted completions

MWX02102 MWX

MWX02200 MWX

MWX02201 MWX

MWX02202 MWX

MWX02300 MWX

MWX02301 MWX

MWX02302 MWX

MWX02400 MWX

MWX02401 MWX

MWX02402 MWX

MWX02403 MWX Resolution of complaints within specified time.MWX02500 MWX % of work contract completed as per schedule

MWX02502 MWX

MWX02503 MWX

% of preventive maintenance jobs completed on time (Services / Crane & rail track).

Reduction in number of NCRs issued due to non compliance of statutory and other related rules and regulations.

Take the action for the timely capatilization of the projects. Generation of the periodic reports.

Time reduction in awarding the work/ after approval from the competent authority as per plan.

Periodic monitoring for pending proposal. Coordinate with the associated sections/ Deptt. for resolution of the bottlenecks.

Initiate action for the timely award of the work. Report generation of the pending status by specified date.

% of Maintenance jobs completed as per schedule (like Communication/ Annex / Over Head Elect .Maint / CMWS / FE PROJECTS etc.)

Periodic review of pendancy of complaints. Management and coordination with associated agencies.

Daily review of complaints & resource management & meeting the requirements at the earliest and documentation. Resolution of complaints within specified time

% of Maintenance jobs completed as per schedule (Vent system / AC/ WC/DC etc.)

Periodic review of pendancy of complaints. Management and coordination with associated agencies .

Daily review of complaints & resource management & meeting the requirements at the earliest and documentation..

monitoring for pending Work . Coordinate with the associated sections/ Deptt. for resolution of the bottlenecks.

Initiate action for the timely completion of the work. Report generation of the pending status

MWX02600 MWX % of major maint. jobs ( major overhaul) completed as per target.

MWX02601 MWX

MWX02602 MWX MWX02603 MWX Implementation of projects as per plan.MWX02700 MWX % utilization of allocated budget.

MWX02701 MWX

MWX02702 MWX

MWX02800 MWX MWX02801 MWX Review the vulnerable / accident prone areas.

MWX02802 MWX

MWX02803 MWX

MWX02900 MWX

MWX02901 MWX

MWX02902 MWX

MWX03000 MWX MWX03001 MWX Analysis & regular review of complaints

MWX03002 MWX Resolution of complaints within specified time.

MWX03100 MWX Compliance to statutory rules / acts and regulations in all relevant areas..MWX03101 MWX Review the status of compliance wrt to rules.

MWX03102 MWX

MWX03200 MWX

Identification of m/c & equipments for major overhauls. Formulation of scheme/ getting approval for major overhauls by specific date.

Floating of the enquiry/ evaluation of offers and award of work contract / PO by scheduled date.

Periodic review of utilisation of the Allocation/ commitments made. Coordination with the Fin and other Deptt.

Regular review for pending Work . Coordinate with the associated agencies/Deptt. for resolution of the bottlenecks for utilisation of the budget. Report generation of the staus of the utilisation of the budget by specified date.

Reduction in accidents during erection / commissioning activities / prod. Shop and other maintenance works by strict adherence to safety provisions.

Ensurance of the usage of PPE/ work permit system / generation of the safety awareness

Analysis of the past accidents and take precautionary measures to avoid repetition. Put up analysis by specific date

% of repair/ modification/ erection/ maintenance of pipe lines & ventilation system as per schedule.

Analysis & regular review of maintenance of pipe lines & ventilation system by specific date

Daily monitoring maintenance of pipe lines & ventilation system & resource management for early resolution of breakdowns. coordination with associated agencies and documentation.

% Resolution of complaints as per schedule (Electrical -BM / telecom/ Civil/ gases/AC/WC/DC etc)

Take corrective action for compliance & status report of compliance submitted to the higher ups by specified date.

Resolution of NCR's issued with respect to ISO 9001/ ISO 14001 & OHSAS 18001 within specific time.

MWX03201 MWX Taking corrective and preventive action for resolution as per plan

MWX03300 MWX

MWX03400 MWX % clearance of SRVs/ ACCEPTANCE within specified time.

MWX03401 MWX

MWX03402 MWX

MWX03500 MWX

MWX03501 MWX

MWX03502 MWX MWX03600 MWX % completion of reclamation of oils as per plan.MWX03601 MWX Review the quantity of the oil reclaimed as per plan.MWX03602 MWX Collection of the oil and sending to the reclamation center.

MWX03700 MWX

MWX03800 MWX

MWX03801 MWX MWX03802 MWX Activity completion as per plan. Online data generation.MWX03900 MWX No of machines covered under OEE as per plan

MWX03901 MWX Identify the machines for OEE. Review of the performance by specified date.

MWX03902 MWX MWX04000 MWX % of bills cleared within specified time.

MWX04001 MWX Periodic review of pending bills. Coordination with other Deptt.as per schedule

MWX04002 MWX Resolution of the bottlenecks after consultations with concerned departments.

MWX04100 MWX

MWX04200 MWX Reply/settlement of Internal Audit paras within specified time (4 weeks)

MWX04300 MWX Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts

MWX04400 MWX Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.

MWX04500 MWX Finalisation of Functional scorecard by specified dateMWX04600 MWX Improvement in Employee Satisfaction Score

Initiate action for the timely clearance of the bills as per plan. Status generation for perusal.

Periodic review for pending SRVs . Coordinate with the associated sections/ Deptt. for clearing the SRVs.

Report generation of the pending status. Initiate action for the timely clearance of SRVs

% reduction in downtime of critical AC plant / Cranes / construction equipment / mat. handling equipment / Loco engines etc as compared to total productive time.

Regular review of breakdown and coordination with associated agencies as per schedule.

Quick resolution of breakdowns and preparation status report as per schedule.

Suggestions generated / received & implemented (create conducive environment)

% improvement of relevant quality measurement parameters (QTM) from target

Review and monitoring the QTM index for defined parameters and suggest course correction by due date.

Prepare the implementation plan for the identified machines and its implementation.


MWX04601 MWX MWX04700 MWX Increase in no. of active Quality Circles in the deptt.MWX04800 MWX Achieving Business excellence thru' TQM at Deptt. level

MWX04801 MWX Preparation of action plan based on Position report

MWX04802 MWX MWX04900 MWX Development of Knowledge management PortalMWX05000 MWX Contributing case studies etc. for Knowledge Management PortalMWX05100 MWX Completion of KM Projects as per schedule

MWX05200 MWX

MWX05300 MWX

MWX05400 MWX

MWX05500 MWX

MWX05600 MWX

MWX05700 MWX

MWX05900 MWX

MWX06000 MWX MWX06100 MWX % increase in turnover from products/services offered to external agencies

MWX06200 MWX

MWX06300 MWX

MWX06400 MWX

MWX06500 MWX Develop vendors for outsourcing (selective tie-up) as per plan

MWX06600 MWX Development/implementation of reward scheme for OEE as per plan



Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA






Measurement and monitoring of environmental parameters (stack emissions/ sound levels/ radiation/ etc) and corrective/ preventive actions for sustenance

Preparation of specifications/ evaluation of offers for all capital items by specified date

RLA study of Plant and Machinery (Boilers/ turbines/ generators/ etc) and corrective actions as per plan

Conducting periodic audits of identified OEE machines/ review of practices and propose areas of improvement/corrective actions

Development of Area-wise Action Plan (AAP)/ Departmental action plan (DAP)/ balance score card within stipulated time

MWX06700 MWX Implementation of the identified technology development projects as per plan.

MWX06800 MWX

MWX06801 MWX

MWX06802 MWX MWX06900 MWX Reduction in % breakdown time of other important machines.

MWX06901 MWX

MWX06902 MWX Resolution of breakdowns in the specified time.

MWX07000 MWX

MWX07001 MWX MWX07002 MWX Quick resolution of breakdowns as per schedule.

MWX07100 MWX

MWX07101 MWX

MWX07102 MWX

MWX07200 MWX

MWX07300 MWX

MWX07400 MWX

MWX07401 MWX

MWX07402 MWX reduction in time for resolution of breakdowns.

MWX07500 MWX Adoption of Eco-friendly Air conditioning & refrigeration system.

MWX07501 MWX MWX07502 MWX Implementation of projects.

MWX07600 MWX

Reduction in Mean Time To Repair (MTTR) of identified Critical & Important Plant and Machinery.

Root cause analysis of breakdowns of identified machines and documentation by specified date.

Execution of corrective and preventive measures and documentation by specified date.

Analysis & regular review of breakdown of m/cs and documentation by specified date.

% reduction in breakdown of CNC / Critical and important machine as per plan.


% reduction in downtime of Panel AC / oil chillers of CNC machines as compared to total productive time.

Regular review of breakdown of ACs /plants / chillers & documentation of analysis by specified date.

Quick resolution of breakdowns and preparation status report as per schedule.

Generation of part programs for new components and validation of the program (Tool path simulation) by specified date

% Availability of DNC networking and associated equipment for networking of machine tools

Reduction in % breakdown time for electronic / CNC breakdown on CNC machines as a % of total productive time.


Analysis/ identification/ Regular review the Eco-friendly Air conditioning & refrigeration system and put up report by specified time.

Generation of power from DG Set / Thermal Power Station as per requirement to restrict Max. Demand / penalty charge.

MWX07601 MWX

MWX07602 MWX

MWX07700 MWX

MWX07701 MWX

MWX07702 MWX

MWX07800 MWX

MWX07801 MWX

MWX07802 MWX Quick resolution of breakdowns..

MWX07900 MWX

MWX07901 MWX

MWX08000 MWX

MWX08100 MWX

MWX08200 MWX

MWX08201 MWX

MWX08202 MWX

MWX08300 MWX

MWX08301 MWX

MWX08302 MWX

MWX08400 MWX Issuance of available drawings within 24 hours

Regular review for power generation/ equipment health and raw material as per plan.

Upkeep & operation of equipments/ adhering to PM schedules/ timely procurement actions for raw material & record generation. Adherence to statuary rules and regulations.

Availability of utility services at optimal level (Power generation/ Distribution and other electrical services etc. )

Regular review of availability of service / plants & coordination with associated agencies for ensuring the availability of raw material / input.

Quick resolution of breakdowns / repair. Optimum / efficient utilisation of services & plants. Timely readiness of standby equipments to meet emergency requirement.

% Reduction in downtime of electrical power supply to production blocks and other installations.

Analysis & regular review of electrical Power supply to production blocks and other installations put up report as per schedule.

Reduction in restoration time of TPS / DG set as per plan after planned shutdown.

Arranging the resources and ensuring scheduled completion within specified time.

Conducting timely Energy Audits as per statutory requirement and taking adequate measures to realise planned objectives

Development of new drawings for damaged parts by reverse engineering as per mutually agreed plan

Erection and commissioning of new machines / plant / facilities as per plan. Documentation of test records/ corrective action for problems faced

Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule

Arranging site for machine / plant installation. resource management and coordination with concerned agencies for timely completion of activities for timely completion of activities.

% of machines / plant / facilities (old /re-location / up-rooting etc) erected and commissioned as per plan

Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval by specified date.

Arranging site for machine / plant Installation. resource management and coordination with concerned agencies for completion of activities by specified date

MWX08500 MWX

MWX08501 MWX

MWX08600 MWX Availability of utility services at max. level of requirement( All Gases / air etc. )

MWX08601 MWX

MWX08602 MWX

MWX08700 MWX Ensuring safe operation of boilers/service plants as per statutory requirements

MWX08800 MWX Achieving 100% calibration of temp. & pressure instruments as per schedule.

MWX08900 MWX MWX09000 MWX % availability of all exchanges.

MWX09001 MWX

MWX09002 MWX Resolution of breakdowns within specified time and preparation status reportMWX09100 MWX % availability of PA systems/FAX machines

MWX09200 MWX

MWX09300 MWX

MWX09301 MWX

MWX09400 MWX

MWX09401 MWX

MWX09500 MWX

MWX09501 MWX

MWX09600 MWX System development for identification of training need within specified time.

% adharance to quality of gases with respect to purity and pressure as per standard norms.

Arrange samples for testing to ascertain the quality of gases. prepare the status report. Initiate corrective and preventive action to avoid non-conformity ascertain the quality of gases.

Regular review of availability of service / plants & coordination with associated agencies for ensuring the availability of raw material / input.

Quick resolution of breakdowns / repair. Optimum / efficient utilisation of services & plants. Timely readiness of standby equipments to meet emergency requirement.

Timely calibration of master lab Equipment/ instruments & other associated accessories.

Regular review of breakdown of and Coordination with associated agencies and documentation as per schedule.

Leveling/alignment /machining/ scrapping of CI bed plates in-situ condition as per plan

Timely issuance & monitoring of monthly/ quarterly PM schedules by given date.

Arranging the timely issuance of PM the schedules and modify check list/ if required.

Development of system for approved contractors list category-wise & value-wise by specified date

Development of transparent system covering capability/ statuary and performance of the contractors by specified date

Development of the system for continuous evaluation of contractor's performance.

Development of transparent system for performance evaluation of the contractors.

MWX09700 MWX

MWX09701 MWX

MWX09800 MWX

MWX09801 MWX

MWX09900 MWX

MWX09901 MWX Analyze report and take appropriate action for reduction of stock outs.

MWX09902 MWX

MWX10000 MWX

MWX10001 MWX MWX10002 MWX Conversion of the material requisition to PI.

MWX10100 MWX MWX10200 MWX Upgradation of public utility services with quality standard

MWX10201 MWX Identification/ allocation of the resource management by scheduled date MWX10202 MWX Execution of projects as per plan.

MWX10300 MWX

MWX10301 MWX

MWX10302 MWX

MWX10400 MWX

MWX10401 MWX

MWX10402 MWX

Development/Updation of category-wise & value-wise approved contractors list for increasing the contractor base.

Arranging the performance feedback. Analysis and initiate corrective action. Addition / deletion of the contractor based on analysis.

Optimal maintenance spares inventory as a %age of Gross Block as per target.

Generate section-wise inventory list and analyse it w.r.t. Budget in given time identify and analyse the slow moving & non moving items by specified date.

Reduction in number of stock-outs for Fast Moving Stock items through auto indenting system.

Identify the stockouts and prepare the analysis of the consumption pattern. Modify the ordering pattern.

% Reduction in cycle time from Material Purchase Requisition/ Purchase Indent to PO stage.

Periodic monitoring for conversion of PI to PO and generate report by specific date

Design of civil foundations for special machines and other structures as per plan

Structural stability analysis & upgradation of structures in the plant and building as per schedule.

Identification of competent person / agency and award of work by specified date.

Execution & obtain the report for taking corrective action/ if any. and documentation by specified date

% of foundation laying jobs through in-house efforts / with external support for machines completed as per the plan

Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule.

Arranging site for machine / plant installation. Resource management and coordination with concerned agencies for timely completion of activities as scheduled.

MWX10500 MWX

MWX10501 MWX

MWX10502 MWX MWX10600 MWX Savings by producing manure as per plan.

MWX10700 MWX Identification & implementation of rain water harvesting projects as per plan.

MWX10800 MWX

MWX10900 MWX

MWX11000 MWX Developing system for reduction in no. of reportable accidents w.r.t prev. year.MWX11001 MWX Root cause analysis of accidents reports to be put up within specified time.

MWX11002 MWX Implementation of corrective and preventive measures as per schedule.MWX11100 MWX % Reduction in down time of vehicles.

MWX11101 MWX Analysis & review of breakdown of vehicles documentation as per schedule.

MWX11102 MWX Quick resolution of breakdowns.

MWX11200 MWX

MWX11201 MWX

MWX11202 MWX Initiate corrective & preventive measures/ if required by specific dateMWX11300 MWX % of average availability of vehicles in running condition on monthly basis

MWX11400 MWX

% completion of assigned civil work through in-house efforts / with external support as per plan ensuring adherence to quality checks .

Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule.

Arranging site for machine / plant installation. resource management and coordination with concerned agencies for timely completion of activities.

Development & implementation of system to prevent roof leakage / building seepage as per schedule.

Clean and Green environment by upgrading horticulture activities / tree plantation (aesthetic improvement).

Assess effectiveness in increase in Mileage (km/litre) on vehicles after overhauled / reconditioned (Av. of Test drives)

Analysis of fuel consumption pattern and initiate corrective and preventive measures as per plan.

Repair & overhauling of jobs as per agreed plan for motors/ generators / servo motors / welding set / transformers/ coils etc. as per agreed plan

MWX11500 MWX

MWX11600 MWX

MWX11700 MWX

MWX11701 MWX Formulation of the scheme & monitor their implementation in stipulated time

MWX11702 MWX Develop application and implement.

MWX11800 MWX

MWX11801 MWX

MWX11802 MWX Execution of measurements and report generation as per schedule.

MWX11900 MWX

MWX11901 MWX Identification of improvement projects and resource management.

MWX11902 MWX Execution of projects as per schedule.

MWX12000 MWX

MWX12001 MWX MWX12002 MWX Measurement of Geometrical accuracies.

MWX12100 MWX

MWX12200 MWX

MWX12201 MWX MWX12300 MWX Tonnage of scrap collection / utilized for reuse.MWX12301 MWX Identify the unclaimed scraps and despatch for further use.

Rewinding jobs done as per norm / agreed plan for motors/ generators / servo motors / transformers/ coils etc. (by reverse engg and documentation of the same)

Inspection/testing of lifting tackles (wire rope slings/ etc) and lifting machines (cranes/ lifts/ etc) as per statutory requirements

Development of IT initiatives to track machine performance (breakdown records & repair undertaken etc) and creation of history card.

% achievement of accuracy on the reconditioned machines on all parameters as per test charts/ agreed norms through system / quality improvement initiatives.

Formulation of the accuracy test requirement and initiate corrective action and documentation.

Identification & implementation of Water / oil conservation projects as per schedule.

Geometrical/Position accuracy measurement for identified machine tools through in-house efforts / external support.

Identification of the deviations and ascertain the required parameters to be maintained and arrange for the execution.

% Breakdown time after reconditioning / retrofitting within specified time (6 Months after stabilisation period of 3 months)

No. of non-conformity in the quality of potable / DM water to standards / norms.

Arrange samples for testing to ascertain the quality of water. prepare the status report. Initiate Corrective and preventive action to avoid non-conformity.

MWX12400 MWX Repair of Machine Tool Accessories / portable tools within specified time.

MWX12500 MWX

MWX12600 MWX Adherence and compliance to safety norms of gas cylinders/pressure vesselsMWX12700 MWX Manufacture of lifting tackles (wire rope slings) as per requirement

MWX12800 MWX

MWX12900 MWX Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts

MWX13000 MWX Contributing case studies etc.for Knowledge Management Portal

Improvement in surroundings / aesthetic look of the areas as per plan (changing look/improving appearance indoor/outdoor).



C % Completion Y N N H H H

C % Completion N N N H H H

C % Completion N N N H H H

O % Completion Y N N H H H

O

Time Index

N N N H H H

OTime Index

N N N H M X

C % Completion N N N X X H

O N Y N H H H

CTime Index

N N N H H HO Time Index N N N H H H

O Y Y N H H H

O N Y N M M H

O N Y N M M HO Rs.lakhs Y N N X X H

O N Y N L M X

O N Y N X M M

KRA Type

Unit of Measurement

Critical KRA (Y/N)

Special KRA (Y/N)

Universal KRA (Y/N)


A B C







C % Completion Y N N X X H

C N Y N M M H

C N Y N M X X

C N Y N X M M

C % completion Y N N X X H

C N Y N M H H

C N Y N M H HO Time Index N N N X H X

C Y Y N X X H

C N Y N M M X

O Y N N M M X

O N Y N M H H

C N Y N M H XC Time Index N N N X H X

C Y Y N X X H

C N Y N M M M

C N Y N X M X








Savings/ Rs. Lakhs






O % Completion Y N N X X M

O N Y N M H H

OTime Index

N N N M X X

O Y N N X H X

O N Y N H H H

O N Y N H H XO Rs.lakhs Y N N X H X

O N Y N M M M

O N Y N M X X

O % reduction Y N N X M X

O N Y N M M H

O N Y N M X X

O N N N X H XO Kwh Y N N X X HO Time Index N N N M M M

O N Y N M X XO % N N N X M XO % N N N L L M

O % completion Y N N X X MO Time Index N N N M M HO Time Index N N N M X X

O % completion Y N N X X H

O N Y N M M HO Time Index N N N M X X


Increase of MTBF in 'Hrs.







% operational efficiency achieved




O N Y N M M H

OTime Index

N N N M X X

O No. of NCR's Y N N X X H

O N Y N M M MO Time Index N N N X M XO % achievement Y N N X X MO Time Index N N N M H H

OTime Index

N N N M X X

O N N N X X H

OTime Index

N N N M M M

O N Y N X M X

O

Time Index

Y N N X X M

O N Y N M H H

O N N N M X X

O

Time Index

Y N N X X H

O N Y N M H H

OTime Index

N N N M X X

O N N N X H XO % completion N N N X X H

OTime Index

N N N L X X

O%

N N N X M X



% reduction in days over last year



% complaints resolved in specified time




OTime Index

N N N M H H

OTime Index

N N N M M XO Time Index N N N X H HO % Y N N X X H

OTime Index

N N N M M H

O

Time Index

N N N M X X

O Y N N X X HO Time Index N N N M M H

O N N N M X X

O N Y N X M X

O

Time Index

Y N N X X H

O N Y N M M H

O N N N M X X

O % completion Y N N X M XO Time Index N N N M M H

O N N N M X X

O % compliance Y N N X X HO Time Index N N N M H H

O N Y N M X X

OTime Index

Y N N X X H


No. of deviations reported



Reduction in average time to resolve breakdowns



O Time Index N N N M H H

O%

N N N X X H

O

%

Y N N X X H

OTime Index

N N N M M H

OTime Index

N N N X M X

O % reduction Y N N X X H

OTime Index

N N N M M H

OTime Index

N N N M X XO % reclaimed N N N X X HO % reclaimed N N N M M XO % N N N M X X

O Y N N X M X

C % improvement Y N N M M M

C N Y N M H HO Time Index N N N M X XO Number Y N N X X H

O N Y N X H H

OTime Index

N N N X H XO % Y N N M M H

OTime Index

N N N M M H

O % bills not cleared N N N M X X

O%

Y N Y X M X

O%

Y N Y M L L

OTime Index

Y N Y M L L

O

Time Index

Y N Y M L L

O Y Y Y M L LO Score Y N Y H M L

No. of suggestion / employee




OTime Index

Y N Y M X XO No of new Circles N N Y X M MC TQM Score Y N Y M X X

O Y Y Y H X X

CTime Index

Y N Y X M XO Time Index Y N Y X X MC Number N N Y L M HC Time Index Y N Y M M M

C N Y Y X M H

C N Y Y H H H

C N Y Y H H H

C N Y Y H H H

C N Y Y H H H

C N Y Y H H H

O % compliance Y N N H H H

O Y Y N H H HO % N N N H M M

O Y Y N M M M

OTime Index

N N N H H H

O Y Y N H H H

C N N N H H H

C N Y N H H H











No. of new vendors developed


CTime Index

N N N H M M

O Y N N H H H

O N Y N H H H

O N Y N H X XO % reduction Y N N X X H

O N Y N M H H

O N N N M X X


O N Y N H H HO Time Index N N N H X X


O N Y N M M H

O N N N M X X

C N Y N X X H

O%

N N N M H H

O % reduction Y N N M M H

O N Y N M H H

O N N N M X X


O N Y N M M MO Time Index N N N M X X

O Kwh Y N N X X M

Reduction of MTTR in 'Hrs.




% resolved in specified time



% reduction in time over last year





OTime Index

N N N M M H

O % downtime N N N M X X

O

%

Y N N X X H

OTime Index

N N N M H H

O

%

N N N M X X

O % availability Y N N X X H

OTime Index

N N N M H H

O N N N M X X

O Reduction in Days Y N N X X H

OTime Index

N N N M H H

OTime Index

Y N N X X H

C % completion Y N N H H H

C % Completion Y N N X M H

O N Y N M H H

O N N N X H X

OTime Index

Y N N X X H

O N Y N M M M

O N Y N X M X

O

%

Y N N X X H

% reduction in time over last year


% of job Completed as per schedule



O % achievement Y N N X M M

O

%

N N N X M H

O

%

Y N N X X H

OTime Index

N N N M H H

O

%

N N N M X X

O Y N N X X H

O % completion Y N N L M H

C Y Y N X M HO % Y N N X M M

OTime Index

N N N M H H

O%

N N N M X XO % N N N X X H

C%

N N N L M M

O

Time Index

Y N N H H H

OTime Index

N N N L M H

C N Y N X X H

C N Y N X M M

C N Y N X M M

C N Y N M M M

C N Y N M M M

No. of deviations reported







O Y Y N M M M

O Y Y N M M M

O Y N N M H H

O N Y N M M H


O N Y N M H H

O N Y N X H X


O N Y N H H HO % N N N X H X

O Y Y N X X HO % N N N H H H

O N Y N M M MO Time Index N N N M X X

OTime Index

Y N N X X M

O N Y N M M M

O N Y N X H X


O N Y N M H H

O N Y N X H X



% Inventory/ gross block












O N Y N M H H

O N Y N X M XO Savings/ Rs. N N N X X H

O

%

N N N L L M

O % completion Y N N M M H

O % completion N N N M M H

C Y Y N X M MO Time Index N N N M M H

O N Y N M X XO % reduction Y N N X X H

O N Y N M M H

O N N N M X X

O % Improvement Y N N X X H

O N Y N X M H

O N Y N M M HO % availability Y N N X X M

O % completion Y N N M M H






% reduction in average breakdown time



O % completion Y N N M H H

O % completion Y N N M H H

C Y Y N H H H

C N Y N M M H

C N Y N M X X

O % achievement Y N N X X H

C N Y N X M H

O N Y N X M X

O N Y N X X H

O N Y N L M H

O N Y N L X X

ONumber

Y N N X X H

O N Y N M H HO Number N N N X H X

O%

Y N N X X H

ONumber

Y N N M H H

O

Number

N N N X M MO Tones N N N X X MO Tones N N N X M M










O Y Y N X M M

O No. of areas Y N N X M H

O%

Y N N M M HO % N N N M H H

C Y N N H H X

Time Index Y Y M L L

C Number Y M M M




KRA Remarks

..

As per plan

As per plan


S (%X * Wx) X - % Project completedWx - Average weightage

S (X-Wx)*100/XX - Mile stonesWx - Milestone not comp.

S (%X * Wx) % X - % Project completedWx - Average weightage

As per plan

As per plan

S (X-Wx)*100/XX - System Developped / ImlementedWx - Not comp. / imlemented in time

S (%X * Wx) %X - % Project completedWx - Average weightage

As per plan

As per plan

As per plan

As per plan

As per plan

S (%X * Wx) % X - % Project completedWx - Average weightage

As per plan

As per plan

As per plan

As per plan

S (X-Wx)*100/XX - No. of complaintsWx - No. of complaints delayed


As per plan

S (X-Wx)*100/XX - No. of milestonesWx - No. of milestones delayed

Audit report from safety deptt.



As per audit observation

As per audit observation

As per plan

As per plan

RMX report

As per plan

As per plan

Report generated

Survey Report

S (X-Wx)*100/XX - No. of SRVsWx - No. of SRVs delayed








Project report

Project report

Project report

Project report

Project report

Project report

Project report

Project report

As per plan

As per plan

As per plan

As per plan

As per plan

As per plan

S (X-Wx)*100/XX - No. of projectsWx - Project not completed

As per plan

S (X-Wx)*100/XX - Planned hrs.Wx - Non available Hrs.

S (X-Wx)*100/XX - No. of drawings developped Wx - No. of delay

S (%X * Wx) %X - % Project completedWx - Average weightage

S (X-Wx)*100/XX - No. of drawings issued Wx - No. of delay

As per plan

As per plan

As per plan

As per plan

S (X-Wx)*100/XX - No. of samplesWx - No. of samples below norms

S (X-Wx)*100/XX - Planned hrs.Wx - Non available Hrs.

S (X-Wx)*100/XX - No. of instrument dueWx - No. of instruments delayed

S (X-Wx)*100/XX - No. of instrumentWx - No. of delayed cases

On line issuance of PM schedule & check lists

As per plan

Stock out as per plan

As per plan

As per plan

As per plan

Deviation from min. level


As per plan

As per plan

As per plan

As per test report

As per plan


S (X-Wx)*100/XX - No. of projectsWx - No. of projects delayed



S (X-Wx)*100/XX - No. of jobs.Wx - Job not completed on due date.

As per plan

As per plan

As per plan

As per plan


S (X-Wx)*100/XX - No. of parametersWx - No. of deffective parameters

Report generated from sample testing



S (X-Wx)*100/XX - No. of projectsWx - Project not completed




LAW / LEGAL FUNCTION KRA MASTER - 2006-07KRA ID Function KRA Description Unit of Measurement

LWX O Y

LWX O Y

LWX O Y

LWX O %cases completed in 7days. Y

LWX O Y

LWX O Y

LWX O Y

LWX O Y

LWX O Number of appearances N

LWX O N

LWX C Y

LWX O Time Index N

LWX C Y

LWX C N

LWX O Time Index Y

LWX O Time Index Y

KRA Type

Critical KRA (Y/N)

LWX00100

Vetting/drafting of legal documents within specified time

% of cases cleared within scheduled time.

LWX00101

Drafting / vetting of commercial contracts/ legal instruments such as gurantee bonds/ POAs/ BGs/ undertakings etc. within specified time

% of cases completed in (7) days

LWX00102

Identification of legal issues and providing applicable case laws within seven days required for vetting/drafting of legal documents

% of cases not completed in (7) days.

LWX00200

Legal Opinion/Advice Rendered within specified time

LWX00201

Analysis of the facts and the determination of issues involved within specified time

% of cases completed in 7 days.

LWX00202

Identification of various applicable laws inclusive of case laws within specified time for rendering legal opinion

% of cases completed in 5 days

LWX00300

Timely and accurate drafting/vetting of petitions/ plaints/ applications/ replies/ returns/ written statements/ claim statements/ rejoinders/ affidavits etc.

% of cases cleared within scheduled time

LWX00301

Identification of legal issues and providing applicable case laws required for finalising of petitions/replies etc.

% of cases completed in 7 days.

LWX00302

Appearing before the Quasi-judicial Authorities

LWX00304

Extending adequate assistance to Management for resolving disputes through mediation and compromise.

Number of disputes handled for resolution.

LWX00400

Preparation/updation of database regarding court cases/legal matters as per schedule.


LWX00401

Monitoring and follow up of Important Court Cases at Units and providing necessary assistance and guidance within given time frame

LWX00500

Number of innovative practices proposed for adoption on the basis of case laws / new legislation with reference to the enlisted areas with a

No. of new practices proposed

LWX00600

Publishing of legal compendium as per schedule by end of Feb.


LWX00700

Conducting meetings viz. Board Meetings/ Annual General Meeting/ Audit Committee Meetings/ Investor Grievance Committee Meetings/

LWX00701

Collection of information / documents pertaining to Agenda for the aforesaid Meetings by specified date.

LWX O Time Index Y

LWX O Y

LWX O Time Index Y

LWX O Time Index Y

LWX O N

LWX O Y

LWX O Y

LWX O % grievances redressed/ total Y

LWX O % deviations noted Y

LWX O Time Index Y

LWX O Y

LWX00702

Timely circulation of Notice & Agenda for conducting meetings of the Board of Directors/ Board Level Audit Committee and Investors / Shareholders Grievance Committee as per schedule.

LWX00703

Preparation & issue of Notice calling the AGM & Annual Report as per scheduled date


LWX00800

Timely preparation of minutes of the meetings of AGM / Board / BLAC / SGC / STC Committees.

LWX00900

Timely compliance with all related provisions of Companies Act including filing of statutory returns and forms.

LWX00901

Updation & maintenance of Statutory Registers and Records


LWX01000

Compliance with corporate governance provisions as per SEBI guidelines

No. of deviations pointed out by authorities

LWX01100

Timely compliance with listing agreements with stock exchanges


LWX01200

Monitoring of shareholder grievances redressal

LWX01300

Timely compliance with all other related laws other than Companies Act.

LWX01400

Timely compliance with provisions of Depository Laws/ NSDL and CDSL Business Rules.

LWX01500

Timely appointment of bankers/ printing of dividend warrants and dispatch of dividend


LWX O Score (Assessment by users) Y

LWX O % Y

LWX O % Y

LWX O Y

LWX C Number N

LWX C Y

LWX C N

LWX C N

LWX C N

LWX C N

LWX01600

Advising Management on matters relating to Company Law and other related laws

LWX01700

Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks).

LWX01800


LWX01900



LWX02000


LWX02100



LWX02200



LWX02300



LWX02400



LWX02500



LWX C N

LWX O Time Index Y

LWX O Time Index Y

LWX O Y

LWX O Score Y

LWX O Number of new circles N

LWX C TQM Score Y

LWX C Time Index Y

LWX O Y

LWX C Y

LWX O % Y

LWX C Time Index Y

LWX02600



LWX02700


LWX02800


LWX02900



LWX03000


LWX03100


LWX03200


LWX03201


LWX03202



LWX03300



LWX03400


LWX03500


LAW / LEGAL FUNCTION KRA MASTER - 2006-07Source of Data for Measurement

N N H X H

N N H H H

N N H H H

N N H H H

N N H H H

N N H H H

N N H H H

N N H H H Concerned Unit/ Department.

N N H H H Case files

N N H H H Records of meetings

Y N M M H

N N M M M Completion of assignment

N N H H H

Y N M M M

N N H H H

N N H H H

Special KRA (Y/N)

Universal KRA (Y/N)

Suggested Weightage for category A

B C

Concerned Unit/ Department from whom references are received






Concerned Unit/Department/ advocates engaged.

Concerned Units\Departments.

Activity Chart for Meetings in line with Secretarial Standards & Companies Act.Secretarial Standards / provisions of Companies Act & Listing Agreement.

N N H H H

Y N H H H

N N H M H

N N H H H

Y N H H H

N N H H H

Y N H H H Provisions of Listing agreement

N N H H H

N N H H H Legal provisions

N N H H H

Y N H H H

Secretarial Standards / provisions of Companies Act & Listing Agreement.

21 clear days as per Companies Act

Within 30 days after the concerned meeting in compliance with the statutory provisions provided under Companies Act.

As per the provisions of Companies Act

As per the provisions of Companies Act and SEBI Rules & Regulations.

Within the stipulated time as per listing agreement

Listing agreement & SEBI requirement

Provisions of Depository Laws and Business rules of NSDL & CDSL

Provisions of Companies Act & Listing Agreement

N N H M M

N Y M L L

N Y M L L

Y Y L M H

N Y M M M

Y Y X M H

Y N H H H

Y N H H H

Y N H H H

Y N H H H

Questionairre to be designed and feedback taken from Director's & ED's (at least 10)

Y N H H H

N Y M L L

N Y M L L

Y Y H M L






N N H H X

Y M L L Record maintained by Audit deptt.






LAW / LEGAL FUNCTION KRA MASTER - 2006-07KRA Remarks

-

-

All activities relating to implementation of companies act and coordination of

-

-

-

"1. Forms / Returns from the Directors. 2. Board / AGM Resolutions."

To be prepared based upon Secretarial records & factual information relating to Board / BLAC etc.

"a) Forms / Returns from the Directors b) Finance data from Corporate Finance c) Board agenda & minutes."

RTA is required to provide the data.

Information from all the Units / Divisions / Departments

RTA is required to provide the data.

1. Finance dept. in arranging funds for distribution of dividend. 2. RTA

-

Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1


This KRA will be taken by Head of Unit /Function / Department , if