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This slide deck was presented in "Contributors for Delivering a Successful Testing Project Seminar" by Mush Honda - QA Director at KMS Technology
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CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
JULY 2014
AGENDA
• Outsourcing Forecasts & Trends
• Lifecycle of a Typical Testing Project
• Success Characteristics of Projects
• Typical Challenges Faced (by Audience)
• Client Expectations
• Activities for Success
• Q & A
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
TRENDS & FORECASTS
• TechNavio forecasts a 11.1% Compound Annual Growth Rate (CAGR) for the Global Software Testing Services market over 2010-2015 period
• Nelson Hall suggests Independent Software Testing Services is expected to grow 9.5% year-on-year till 2018
• Ho Chi Minh is consistently within the Top 10 Emerging Outsourcing Cities in most studies
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
Benefits
Great Opportunities
New Techniques
New Tools
New Services
Challenges
Client Retention
Sharper Skillsets
Better Client Engagement
Team Leadership
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
TREND ANALYSIS
What Does it Really Mean?
LIFECYCLE OF A TESTING PROJECT
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
SUCCESS CHARACTERISTICS
On Time
Within Budget
Minimal Issues Post-Production
Awareness of Project/Client Process
Clear Communication Workflows
Clear, Valid & Concise Defect Reporting
Testers aware of Application Behavior & User Stories
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
TYPICAL CHALLENGES FACED
My Experience:
• Seen as not ‘True’ Contributing Members
• Insufficient Communication
• Perceived ‘insufficient’ Skills
Audience feedback?
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
CLIENT EXPECTATIONS
Successful Project Delivery
Team Tracking (utilization, quality, productivity)
Team Management & Forecast
Process Improvements & Recommendations
Better tools, solutions & adoption plan
Issue Mitigation (not reporting)
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
ACTIVITIES FOR SUCCESS
Identify Success Factors for Client
Learn the Business Domain
Learn the ‘lingo’ of the Team &
Business
Define Communication
& Escalation Path
Establish Communication
Artifact templates
Leverage Reusability of
Artifacts
Focus on Iterative Streamlining
Establish ‘Team’ Metrics vs.
Product Metrics
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
Q & A / Discussion
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
