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Connecticut Lottery Corporation Request for Proposals

RFP Number: CLC200808

RFP Title: Custodial Services, General Housekeeping and Cleaning

RFP Due Date and Time: May 22, 2008

Number of Pages: 1-35

Issuing Agency Information Purchasing Officer: Janice Beckner Email: janice.beckner@po.state.ct.us

RFP Issue Date: May 8, 2008

Connecticut Lottery Corporation 777 Brook StreetRocky Hill, CT 06067

Telephone: (860) 713-2789 Facsimile: (860) 713-2660 Website: www.ctlottery.org

Instructions to Vendors Return Proposal to: Connecticut Lottery Corporation 777 Brook Street Rocky Hill, CT 06067 Attention: Janice Beckner Associate Fiscal Administrative Officer

Mark Envelope(s)/Package(s): RFP Name: Custodial Services, General Housekeeping and Cleaning RFP Number: CLC200808

Vendors Must Complete the Following:

Vendor Name and Address:

Authorized Signatory (Please print and sign in ink):

Vendor Telephone Number:

Vendor Facsimile Number:

Vendor Federal Identification Number:

Vendor Email Address:

Vendors Must Return this Cover Sheet with the RFP Response.

Connecticut Lottery Corporation

Invitation to Bid #CLC200808

ADDENDUM #1

May 20, 2008

Custodial Services, General Housekeeping and Cleaning

Vendor questions and responses to RFP #CLC200808:

1) Are the duties of the day porter assigned by the vendor or by the agency? The duties of the day porter will be established as a joint venture between the agency and the vendor.

2) Can the day porter assist the afternoon crew in cleaning during the porter’s shift? Yes. The day porter will complete tasks throughout the day that should effectively lead to lighter duties for the afternoon shift. The day porter, however, will not perform duties that are intrusive to the Lottery staff including, but not limited to, such tasks as closing bathrooms for cleaning before 4:30 p.m. or vacuuming before 4:30 p.m.

3) Can the porter vacuum, empty trash, and intermittently clean the bathrooms throughout their shift? The day porter may empty trash baskets and recycling bins, remove cardboard boxes, etc. Bathrooms may be restocked and cleaned befreo 4:30 only by request of the Lottery.

4) It is stated that the successful vendor must agree to provide a minimum of 20 man hours a night to clean the facility. What can the vendors do if they believe that it will

not take 20 hours an night to clean the facility since a full time day porter is employed? Please provide a clearly written statement at the beginning of your proposal that explains your rationale for recommending less that the number of man-hours specified in the bid. This should include recommendations for duties to be assigned to the day porter that will replace the need for afternoon shift amn hours.

5) For the semi-annual carpet cleaning services, which methods of cleaning are preferred? Bonnet cleaning or hot water extraction method? The carpet manufacturer must provide instruction on the appropriate cleaning method for the specific carpet installed in the Lottery facility. We are unable to provide that information at this time.

6) What is the maximum number of badges that are given out to the successful vendor’s employees before being charged? The first lost badge will be replaced by the Lottery. Second and subsequent lost badges will result in a charge to the vendor.

7) Will the successful vendor be able to schedule the semi annual services, scrubbing quarry tiles, and window washing services to be performed on weekends and/or holidays? Semi-annual and on-demand services will be scheduled using a combination of Monday – Friday after hours shifts and some weekend shifts but not holiday weekends. The Lottery will make every effort to coordinate such work with the vendor in a mutually beneficial manner.

8) Is floor buffing required on the VCT tile flooring on a scheduled basis? ”Deep scrub and wax” as well as “strip and wax” are methods employed in the past. Historically, we do not usually buff the VCT tile floors at other times.

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Vendor’s Checklist When responding to this RFP, please keep the following items in mind.

1. Read the entire document. Note critical items such as mandatory

requirements, required services, date to submit, number of copies required, terms and conditions of the Contract.

2. Note the Purchasing Officer’s name, address, telephone numbers and

email address. This is the only person who is allowed to communicate with Vendors regarding this RFP.

3. Attend the mandatory site inspection. Failure to inspect the site will result

in automatic rejection of Proposal and disqualification.

4. Take advantage of the Question and Answer period. Submit your questions to the Purchasing Officer by the due date listed in the Schedule of Events and view the answers given in the formal addenda issued for the RFP. All addenda issued for an RFP are posted on the CLC website and will be distributed via the State of Connecticut, Department of Administrative Services Purchasing Portal, Bidder Notification System. Addenda will include all questions and answers provided for this RFP.

5. Follow the format required in the RFP when preparing your response.

Provide point-by-point responses to all sections in a clear and concise manner.

6. Provide complete answers/descriptions. Read and answer all questions

and requirements. Don’t assume the CLC or the Evaluation Committee will know what your capabilities are or what services you can provide even if you have previously contracted with the CLC. The proposals are evaluated based solely on the information and materials provided in your response.

7. Use the forms provided (i.e. cover page, pricing form, release forms,

affidavit, etc.)

8. Check the CLC’s website for RFP addenda. Before submitting your Proposal, check the CLC’s website at www.ctlottery.org to see whether any addenda were issued for the RFP.

9. Review and read the RFP document more than once to make sure that

you have addressed all requirements. Your original response and the requested copies must be identical and complete. The copies are provided to the Evaluation Committee and will be used to score your response.

10. Submit your response on time. Note all the dates and times listed in the

Schedule of Events and within the document, and make sure to submit all required items on time. Late proposal responses are never accepted.

This checklist is provided for assistance only and should not be submitted with the Proposal.

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Table of Contents

PART I GENERAL TERMS & CONDITIONS........................................................................ 5 1.01 PURPOSE................................................................................................................................ 5 1.02 BACKGROUND INFORMATION.................................................................................................. 5 1.04 ISSUING OFFICE...................................................................................................................... 6 1.05 PURCHASING OFFICER ............................................................................................................ 6 1.06 ACCEPTANCE PERIOD ............................................................................................................. 6 1.07 TERM OF CONTRACT............................................................................................................... 6 1.08 RESTRICTION ON COMMUNICATIONS WITH LOTTERY STAFF...................................................... 6 1.09 ANTICIPATED PROJECT SCHEDULE .......................................................................................... 7 1.10 CONTRACT ELEMENTS AND EXECUTION .................................................................................. 7 1.11 VENDOR QUESTIONS AND INQUIRIES ....................................................................................... 7 1.12 DATE AND TIME OF PROPOSAL SUBMISSION............................................................................. 7 1.13 PROPOSAL FORMAT................................................................................................................ 8 1.14 VENDOR COMPLIANCE WITH LAWS ......................................................................................... 8 1.15 CLC EXEMPTION FROM TAXES ............................................................................................... 8 1.16 RIGHT TO WITHDRAW, CANCEL OR MODIFY THIS RFP ............................................................. 8 1.17 INDEMNIFICATION .................................................................................................................. 8 1.18 EQUAL OPPORTUNITY EMPLOYMENT/AFFIRMATIVE ACTION .................................................... 8 1.19 TERMINATION FOR CAUSE ...................................................................................................... 8 1.20 TERMINATION FOR CONVENIENCE .......................................................................................... 9 1.21 FORCE MAJEURE .................................................................................................................. 10 1.22 MODIFICATIONS AND CHANGES ............................................................................................ 10 1.23 INVOICES & PAYMENT TERMS .............................................................................................. 10 1.24 PROPERTY OF THE LOTTERY ................................................................................................. 11 1.25 ASSIGNMENT OF CONTRACT ................................................................................................. 11 1.26 SUBCONTRACTOR APPROVAL................................................................................................ 11 1.27 ETHICS IN PUBLIC CONTRACTING.......................................................................................... 11 1.28 ADDITIONAL INFORMATION .................................................................................................. 11 1.29 ADVERTISING....................................................................................................................... 11 1.30 AWARD ............................................................................................................................... 11 1.31 PROPOSAL SUBMISSION REQUIREMENTS................................................................................ 12 1.32 VENDOR CONTACT INFORMATION......................................................................................... 13 1.33 DEBARMENT STATUS............................................................................................................ 13 1.34 INFORMALITIES .................................................................................................................... 13 1.35 QUALIFICATIONS OF THE VENDOR......................................................................................... 13

PART II SCOPE OF REQUIRED SERVICES ....................................................................... 13

2.01 WORKING HOURS AND ADEQUATE STAFFING ........................................................................ 13 2.02 EMPLOYEE/EQUIPMENT REMOVAL ........................................................................................ 13 2.03 PRINCIPAL DUTIES: .............................................................................................................. 14 2.04 DEMAND WORK ................................................................................................................... 16 2.05 ADDITIONAL INFORMATION .................................................................................................. 17 2.06 UNAUTHORIZED WORK ........................................................................................................ 17 2.07 PURCHASE OF SUPPLIES ........................................................................................................ 17

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PART III INSURANCE AND BONDS.................................................................................... 18 3.01 WORKER’S COMPENSATION .................................................................................................. 18 3.02 PERFORMANCE BOND........................................................................................................... 18 3.03 LIABILITY INSURANCE.......................................................................................................... 18 3.04 PROPERTY DAMAGE ............................................................................................................. 18

PART IV EVALUATION CRITERIA .................................................................................... 18 4.01 VENDOR’S EXPERIENCE........................................................................................................ 18 4.02 VENDOR’S PRIOR CONTRACT PERFORMANCE......................................................................... 19 4.03 VENDOR’S STRENGTHS......................................................................................................... 19

PART V SECURITY ................................................................................................................. 19 5.01 SECURITY/BACKGROUND CHECK .......................................................................................... 19 5.02 EMPLOYEE IDENTIFICATION BADGES..................................................................................... 19 5.03 REPRODUCTION OF KEYS...................................................................................................... 19 5.04 PROHIBITION FROM PLAYING THE CONNECTICUT LOTTERY .................................................... 19

PART VI LIQUIDATED DAMAGES...................................................................................... 20 6.01 GENERAL............................................................................................................................. 20 6.02 SEVERABILITY OF INDIVIDUAL LIQUIDATED DAMAGE CLAIMS............................................... 20 6.03 NON-PERFORMANCE ............................................................................................................ 21 6.04 CONDITIONS AND DAMAGES ................................................................................................. 21 6.05 CUMULATIVE NATURE OF DAMAGES..................................................................................... 21 6.06 MAXIMUM LIABILITY ........................................................................................................... 21

PART VII PRICING ................................................................................................................. 21 7.01 GENERAL............................................................................................................................. 21

PART VIII EVALUATION....................................................................................................... 22 APPENDIX A - VENDOR TRANSMITTAL DOCUMENT .................................................................. 23 APPENDIX B - PRICING MATRIX ............................................................................................... 25 APPENDIX C - CONTRACT EXPERIENCE .................................................................................... 27 APPENDIX D - VENDOR’S STRENGTH......................................................................................... 28 APPENDIX E - PROOF OF PERFORMANCE BOND ......................................................................... 29 APPENDIX F - VENDOR’S AFFIDAVIT........................................................................................ 30 APPENDIX G - REGISTRATION FOR MANDATORY SITE INSPECTION ........................................... 31 APPENDIX H - RELEASE AUTHORIZATION ................................................................................. 32 APPENDIX H - RELEASE AUTHORIZATION ................................................................................. 33 APPENDIX I - PROHIBITION FROM PLAYING THE CONNECTICUT LOTTERY................................. 34 APPENDIX J - SCHEDULE OF EVENTS ......................................................................................... 35 APPENDIX K - CLEANING SPECIFICATIONS ................................................................................ 36 ATTACHMENT A – GIFT AND CAMPAIGN CONTRIBUTION CERTIFICATION................................. 37 ATTACHMENT B - CONSULTING AGREEMENT AFFIDAVIT ......................................................... 39 ATTACHMENT C - AFFIRMATION OF RECEIPT OF STATE ETHICS LAWS .................................... 40

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Part I General Terms & Conditions 1.01 Purpose The purpose of this Request for Proposals (hereinafter “the RFP”) is to obtain competitive Proposals from qualified Vendors for custodial services, general housekeeping and cleaning of the Connecticut Lottery Headquarters located at 777 Brook Street, Rocky Hill, CT 06067 and for on-demand services for our auxiliary warehouse located at 81 Alumni Road, Newington, CT 06111. 1.02 Background Information The Connecticut Lottery Corporation (hereinafter “the Lottery” or “the CLC”) is a quasi-public agency with the sole mission to generate revenue for the State of Connecticut’s General Fund. In addition to a variety of on-line games, the CLC currently offers numerous instant “scratch” games through a retailer network base consisting of approximately 2850 terminals. The Lottery leases its headquarters facility located at 777 Brook Street, Rocky Hill, CT with approximately 40,000 square feet of finished office space and 45,000 square feet of warehouse space. An additional 7,000 square feet of leased warehouse space is located at 81 Alumni Rd, Newington, CT. This solicitation pertains primarily to the finished office and main warehouse space, but also includes occasional duties at the remote warehouse space as specified in the scope of services. Pursuant to section 31-57f of the Connecticut General Statutes, the standard wage rate for certain service workers applies to this contract. Refer to Attachment D for applicable payroll rates required for workers covered under this contract. Also, be advised that the successful vendor is required to submit weekly Payroll Certification for Covered Service Worker Contracts forms to the Lottery, forwarded on a monthly basis; see Attachment E for a copy of the certification form. The Lottery is not subject to the provisions of Connecticut Public Procurement General Statutes. However, the Lottery’s choice of a firm for these services will be based on competitive principles and in accordance with Purchasing Policies approved by the Lottery’s Board of Directors. It is the policy of the CLC to contribute to the establishment, preservation and strengthening of small businesses and businesses owned by women and minorities in our procurement activities. Toward that end, the CLC encourages firms to provide for the participation of Connecticut small businesses and Connecticut businesses owned by women and minorities through partnerships, joint ventures, subcontracts, and other contractual opportunities. This solicitation, however, is NOT restricted to Connecticut businesses nor to those designated as small and/or minority owned. Vendors certified through the Connecticut Department of Administrative Services Business CONNections (DAS) as a small, minority, women or disabled owned business are requested to provide a copy of their current certification of eligibility issued by DAS with their Proposal. 1.03 Mandatory Site Inspection All Vendors responding to this RFP MUST participate in a Mandatory Pre-Proposal Conference and Site Inspection of Lottery Headquarters. The mandatory site inspection will be held on Tuesday, May 13, 2008, promptly at 10:00am. Vendors wishing to submit a Proposal for this Contract must sign and return a Site Inspection Registration Form no later than noon (12:00pm) on Monday, May 12, 2008 (see Appendix G). Failure to inspect the site will result in automatic rejection and disqualification of Proposal. Late arrivals will not be admitted to the conference.

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1.04 Issuing Office This Request for Proposals (RFP) is issued by and for the exclusive use of the Lottery. The current mailing address for our Corporate Headquarters is as follows: Connecticut Lottery Corporation 777 Brook Street Rocky Hill, CT 06067 Corporate Website: www.ctlottery.org 1.05 Purchasing Officer The Purchasing Officer, acting on the CLC’s behalf, is the sole point of contact with regard to all procurement and contractual matters related to this RFP. All communications concerning this procurement shall be addressed in writing to the Purchasing Officer: Janice Beckner, Associate Fiscal Administrative Officer Connecticut Lottery Corporation 777 Brook Street Rocky Hill, CT 06067 Voice Telephone 860.713.2789 Facsimile Number 860.713.2660 Email address: janice.beckner@po.state.ct.us Any changes to this RFP made as a result of written inquiries, questions or requests will be communicated by published addenda distributed via the State of Connecticut, Department of Administrative Services Purchasing Portal, Bidder Notification System. Addenda may also be accessed from the Lottery’s web site at www.ctlottery.org. If minor revisions become necessary after the closing date for submitting Proposals, the Lottery will also publish and distribute addenda directly to all recipients of the original RFP. 1.06 Acceptance Period This Proposal shall be binding upon the Vendor for 90 calendar days following the Proposal due date. Any Proposal for which the Vendor shortens the acceptance period may be rejected. At the end of this time, the Vendor may retract their Proposal by giving written notice to the Lottery. 1.07 Term of Contract The Contract issued as a result of this RFP shall have a term of five (5) years, beginning on the Contract execution date of June 2, 2008 and ending on June 1, 2013. By providing the Vendor with no less than sixty (60) days written notice of its intent, the Lottery may extend the Contract for five one (1) year extensions, issued either separately or in whole, under the same terms and conditions of the original Contract. Under no circumstances, however, shall this Contract and any extension thereof last for more than ten (10) years. 1.08 Restriction on Communications with Lottery Staff Lottery employees and consultants are strictly prohibited from communicating with any Vendor during the RFP process. There must be absolutely no physical or verbal contact relative to this procurement between the Lottery and any Vendor, including any person or persons who may be acting in the capacity of consultant, lobbyist, agent, or advisor to any Vendor. Vendors causing or attempting to cause a violation or circumvention of this directive may be disqualified from further consideration or participation in this RFP process. Vendors who are currently doing business with the Lottery may continue to do so; however, any communication regarding this RFP is strictly prohibited. Extraordinary requests for exceptions to this prohibition against

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contact with Lottery personnel may be directed in writing to the Contracting Officer. 1.09 Anticipated Project Schedule Project Task Date Request for Proposals Issued Thursday, May 8, 2008 Registration for Site Inspection No later than 12:00pm (noon) on Monday, May 12, 2008 Mandatory Site Inspection Tuesday, May 13, 2008 promptly at 10:00am Questions from Vendors Due No later than 4:30pm on Friday, May 16, 2008 Responses to Vendors Due Tuesday, May 20, 2008 Proposals Due to the Lottery No later than 2:00pm on Monday, May 26, 2008 Successful Vendor Announced On or before Thursday, May 29, 2008 Custodial Services Commence Monday, June 2, 2008 1.10 Contract Elements and Execution The award of a Contract pursuant to this RFP shall be subject to the negotiation and execution of a definitive Contract between the Successful Vendor and the CLC, which Contract shall incorporate the RFP and the respective Proposal by reference. The anticipated date to announce the Successful Vendor is Thursday, May 29, 2008. As used herein, the word, “Contract”, shall refer to any Contract awarded as a result of this RFP. The Contract negotiated between the CLC and the Successful Vendor shall include the following as integral parts thereof:

RFP Amendments to the RFP Vendor’s Proposal Amendments to the Proposal (See Section 1.05)

1.11 Vendor Questions and Inquiries Vendors may submit written questions and inquiries that pertain to this RFP in accordance with the provisions of this section. Such questions shall be addressed to the Purchasing Officer and received at CLC Headquarters by close of business at 4:30pm ET on Friday, May 16, 2008. Questions must be sent by the preferred method of electronic mail. Telephone inquiries will not be answered. All written questions, inquiries and comments will be answered in writing on, or before Tuesday, May 20, 2008, and will be distributed electronically to each Vendor, as well as through the State of Connecticut, Department of Administrative Services Purchasing Portal, Bidder Notification System. Vendors will be sent a complete list of all questions and answers, but the origin of the questions will not be identified. 1.12 Date and Time of Proposal Submission All Proposals pursuant to this RFP shall be submitted to the CLC at its offices on 777 Brook Street, Rocky Hill by 2:00pm ET on Tuesday, May 20, 2008. Vendors are solely responsible for ensuring timely delivery. Proposals received after that time and date will be rejected by the CLC and will result in the Proposal being returned unopened to the Vendor.

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1.13 Proposal Format The Proposal shall be mailed or hand-delivered in a sealed envelope to the CLC Purchasing Officer named in Section 1.05 above; the envelope must be clearly identified as a “Custodial Services, General Housekeeping and Cleaning Proposal #CLC200808”. The first page of the Proposal shall be a fully-executed signed Vendor Transmittal Document (Appendix A); the second page shall be the Pricing Schedule (Appendix B); the third page shall be the Vendor’s Affidavits (Appendix F); the remaining pages of the solicitation shall follow. The Vendor shall supply one (1) original and three (3) copies. All costs and expenses associated with the preparation and submission of the Proposal shall be the sole responsibility of the Vendor. 1.14 Vendor Compliance with Laws Any Contract resulting from this solicitation shall be governed in all respects by the laws of the State of Connecticut, and any litigation with respect thereto shall be brought in the courts of the State of Connecticut. The Vendor shall comply with applicable federal, state and local laws and regulations. 1.15 CLC Exemption from Taxes Pursuant to Connecticut General Statute §12-816, the CLC is exempt from the payment of all Federal, State and Local taxes that would normally be collected by the Vendor as a result of a commercial contract. A Certificate of Exemption will be provided to the Vendor at the time of Contract award. 1.16 Right to Withdraw, Cancel or Modify this RFP The CLC is the only entity authorized, and hereby reserves the right, to clarify, modify, amend, alter or withdraw the specifications, terms and conditions of this RFP and any Contract Award as a result of this RFP. The written Contract resulting from this RFP will become binding and effective after approval by the CLC President/CEO upon the effective date thereof. 1.17 Indemnification The Vendor shall indemnify and hold harmless the CLC, its directors, officers, President/CEO, agents, employees, vendors, retailers and the State of Connecticut against liability for any suits, actions, claims, losses, injuries, damages, awards, judgments and expenses of any character arising from or relating to the performance of the Vendor under this Contract, or from actions by the Vendor during the preparation, submission and evaluation of the Proposal and during the time period prior to the execution of the Contract. This indemnification shall survive the term of this Contract. 1.18 Equal Opportunity Employment/Affirmative Action The Successful Vendor agrees to comply with all provisions on Equal Employment Opportunity created by applicable Federal, State or Local laws, rules and regulations. 1.19 Termination for Cause The Lottery may terminate any Contract issued as a result of this RFP for cause by providing written notice to the Vendor. The Lottery will not be liable for costs incurred if termination is for any of the causes, including but not limited to, those listed below.

a) If a Vendor furnished any statement, representation, warranty or certification in connection with this RFP or the resultant Contract which is materially false, incorrect or incomplete.

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b) If a Vendor fails to perform any material requirement of a Contract or is in violation of a specific provision.

c) If the CLC is dissatisfied with the performance of duties associated with this Contract

and with the overall cleanliness of the building and premises.

d) If a Vendor or Vendor’s subcontractor commits fraud or is involved in collusion, conspiracy or other unlawful or fraudulent activities.

e) If a Vendor attempts to overcharge or engage in “kickbacks” relating to services or

products connected with this Contract.

f) If the Vendor submits inferior services or materials to the Lottery.

g) If the Vendor sublets or subcontracts work without prior approval of the Lottery.

h) If the Vendor fails to meet Contract specifications and/or delivery dates.

i) If the Vendor fails to meet the licensing requirements of the Division of Special Revenue.

j) If any officer or employee of the Vendor or of the Vendor’s subcontractor purchases a Connecticut Lottery ticket or attempts to claim a prize in any Connecticut Lottery game.

k) If the State of Connecticut enacts a statute which removes the authority or the ability of

the Lottery to conduct a Lottery. In the event that a material breach is not cured within ten (10) days after the Vendor has received written notice identifying such breach, the Lottery will have the right to terminate the Contract. This remedy shall be in addition to any other remedies available to the CLC. 1.20 Termination For Convenience The Lottery, at its sole discretion, shall terminate a Contract without cause for its convenience, upon thirty (30) days written notice. When the decision to terminate the Contract is without cause, the CLC President or his designee shall be authorized to negotiate a settlement with the Vendor.

(A) Vendor Entitled to Reasonable Expenses and Cost of Services. If the Lottery terminates a Contract without cause for its convenience, the Vendor shall be entitled to reasonable expenses for products, materials and supplies, and for services rendered, and not yet or not fully compensated. The Lottery will make no payments for finished work, work in progress, or raw materials acquired unnecessarily in advance or in excess of the Lottery’s delivery requirements.

(B) Termination Voids Obligation or Liability. Upon written notification, a Contract shall

be null and void as of that date, and each party shall be relieved of any obligation or liability to the other, except with respect to any clauses specifically stated in a Contract to survive termination.

(C) Vendor Must Mitigate Damages. Upon receipt of termination notice, the Vendor must take all steps necessary to mitigate damages and expenses payable under this Section. Payment for such damages and expenses will be processed by the Lottery within sixty (60) days of submission of satisfactory supporting documentation and invoices.

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1.21 Force Majeure The Vendor shall not be in default by reason of any failure in the performance of this Contract in accordance with its terms (including any failure by the Vendor to make progress in the prosecution of the work hereunder which endangers such performance) if such failure arises out of causes beyond the control and without the fault or negligence of the Vendor. Such causes may include, but are not restricted to, acts of God or of public enemy, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, and unusually severe weather, but in every case the failure to perform must be beyond the control and without the fault or negligence of the Vendor. If the failure in the performance of the Contract is caused by the failure of a subcontractor to perform or otherwise results from an act of the subcontractor, or if such failure arises out of causes beyond the control of both the Vendor and subcontractor, and without fault or negligence of either of them, the Vendor shall not be deemed to be in default unless (a) the supplies or services to be furnished by the subcontractor were obtainable from other sources, (b) the Lottery ordered the Vendor in writing to procure such supplies or services from such other sources, and (c) the Vendor failed to comply reasonably with such order. Upon request of the Vendor, the Lottery’s Purchasing Officer shall ascertain the facts and extent of such failure and, if it is determined that any failure to perform was occasioned by any one or more of the said causes, the delivery schedule shall be revised accordingly, subject to the rights of the Lottery under the clause hereof entitled "Termination for Cause". (As used in this paragraph, the term "subcontractor(s)" means subcontractor(s) of any tier.) 1.22 Modifications and Changes The Connecticut Lottery may issue written modifications to the Contract requirements or specifications of the resulting Contract within the general scope thereof with the advance written approval of the President/CEO or his designee. In making any modification, the resulting increase or decrease in cost for the modification shall be determined by one of the following methods as selected by the Lottery:

a) The written modification shall stipulate the mutually agreed price for the specific addition to or deletion from the Contract requirements or specifications, which shall be added to or deducted from the Contract amount.

b) The written modification shall stipulate the number of unit quantities added to or deleted

from the Contract and multiplied by the unit price that shall be added to or deducted from the Contract amount.

c) The written modification shall direct the Vendor to proceed with the work and to keep

and present in such form as the Lottery may require a correct account of the cost of the change along with all vouchers. The cost shall include an allowance for overhead and profit to be mutually agreed upon by the Lottery and the Vendor.

1.23 Invoices & Payment Terms Invoices for services ordered, delivered and accepted shall be submitted by the Vendor to the payment address shown on the Contract or Purchase Order. All invoices shall state the Contract Number or Purchase Order Number. Failure to include the above will result in the invoice being returned to the Vendor, and the CLC will not be liable for any resulting delays in payment as a result thereof. Payment terms are net 30 days from invoice date.

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1.24 Property of the Lottery All Proposals, whether accepted or rejected, in addition to all products, ideas and concepts contained therein are the sole property of the CLC and will not be returned to the Vendors. 1.25 Assignment of Contract Neither rights nor duties of either party under a Contract resulting from this RFP may be assigned without prior written approval of the other party except that the CLC may, at any time, assign its rights and duties to a successor organization of the CLC or the State of Connecticut. 1.26 Subcontractor Approval No portion of the work shall be subcontracted to any firm, other than those reflected in the Vendor’s Proposal, without prior consent of the Lottery. In the event that the Vendor desires to subcontract some part of the work specified herein, the Vendor shall furnish the Lottery the names, qualifications and experience of their proposed subcontractor(s). The Vendor shall, however, remain fully liable and responsible for the work to be done by its subcontractor(s) and shall ensure compliance with all requirements of the Contract. The Vendor agrees that it is fully responsible for the acts and omissions of its subcontractors and of persons whether directly or indirectly employed by the subcontractor(s), just as for acts and omissions of persons directly employed by the Vendor. 1.27 Ethics in Public Contracting By submitting this Request for Proposals, all Vendors certify to the CLC that their Proposals are made without collusion or fraud and that they have not offered or received any kickbacks or inducements from any other Vendor, supplier, manufacturer or subcontractor in connection with their Proposal, and that they have not conferred on any public employee having official responsibility for this procurement transaction, any payment, loan, subscription, advance, deposit of money, service or anything of more than nominal value, present or promised, to or from any such public employee unless consideration of substantially equal or greater value was exchanged and such consideration was not related to and was not intended to influence any decision regarding this RFP. 1.28 Additional Information The CLC reserves the right to ask any Vendor to submit information missing from its Proposal, to clarify its Proposal, and to submit additional information which the Lottery deems desirable.

1.29 Advertising The Vendor agrees not to use either directly or implicitly, the CLC or its logo, or make any other reference to the Lottery in any advertisement, brochure or other material as a means to induce business or otherwise, without the Lottery’s prior written consent. 1.30 Award The Connecticut Lottery Corporation shall award a Contract to the Vendor whose Proposal is deemed to be in the best interests of the Lottery and in accordance with the criteria set forth in this Proposal. The Contract will not be in effect until the Successful Vendor receives a fully executed and signed purchase order in addition to a copy of the Contract signed by the CLC President/CEO. The CLC reserves the right to conduct any test it may deem advisable and to make all evaluations. The Lottery also reserves the right to reject any or all proposals, in whole or in part, to waive informalities and to delete items prior to making the award, whenever it is deemed in the sole opinion of the CLC to be in its best interests. Upon approval of the CLC President/CEO, the name of the Successful Vendor will be released to all Vendors submitting Proposals.

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1.31 Proposal Submission Requirements Vendor shall return all pages of this RFP, signed with pertinent information provided. In the case of arithmetic errors, the unit price will govern.

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1.32 Vendor Contact Information Vendor shall provide all information listed on the Vendor Transmittal Document (Appendix A). This form must be signed by a person duly authorized by the Vendor to submit the Proposal. 1.33 Debarment Status By submitting their Proposals, Vendors certify that they are not currently debarred from submitting bids or proposals on contracts by any agency of the State of Connecticut, or any other state within the United States, nor are they an agent of any person or entity that is currently debarred from submitting bids or proposals on contracts by any agency of the State of Connecticut or other state within the United States. 1.34 Informalities Failure to furnish all information requested or to follow the format requested in this RFP may disqualify the Proposal. The CLC, in its sole discretion, may waive informalities and nonmaterial deviations in the Proposal. Any waiver of informalities or nonmaterial deviations shall not modify the original RFP or relieve the Vendor from full compliance with the Contract requirements, if awarded. 1.35 Qualifications of the Vendor The Lottery may make any investigations as deemed proper and necessary to determine the ability of the Vendor in providing the services specified herein. Such investigations may include, but not be limited to, financial and criminal background investigations on those individuals who, in the Lottery’s sole determination, are key employees directly involved in the fulfillment of this contract.

Part II Scope of Required Services 2.01 Working Hours and Adequate Staffing There will be two components of this Proposal.

(1) Component A. For the first component, the Successful Vendor must agree to provide a permanent full-time Day Porter on site at the CLC. This staff member will be responsible for handling general housekeeping, cleaning and light duty maintenance tasks and will be assigned a specific work area within the facility. The Day Porter will work from 8:00am until 5:00pm Monday through Friday (excluding State holidays).

(2) Component B. For the second component, the Successful Vendor must agree to

provide a minimum of twenty (20) man hours including an on-site Supervisor to clean the facility and perform the tasks delineated in this RFP every Monday through Friday (excluding State holidays) between the hours of 3:00pm until 6:45pm, The Successful Vendor should begin the cleaning regimen by performing light work duties, such as emptying trash receptacles and dusting, so long as it does not interfere with the normal daily workday or operation. Vacuuming should be completed after 4:30pm for most areas and after 5:30pm in the Executive Administrative Area. From time to time, the Lottery may amend its business hours and will provide as much notice to the Vendor as possible.

2.02 Employee/Equipment Removal Any employee of the Vendor who, in the sole opinion of the Lottery, does not perform work in a satisfactory manner shall, at the request of the Lottery, be removed and replaced immediately by the Vendor. The employee shall not be employed again in any aspect of the work performed under this Contract without prior consent of the Lottery.

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If the Vendor fails to remove such employee(s) as required above, or fails to furnish suitable or sufficient personnel for the proper performance of the work, the Lottery may withhold payments, which are or may become due under the Contract. Equipment or tools to be used for the work shall meet UL safety standards, produce a satisfactory quality of work, and be maintained in satisfactory working condition. The Lottery may order the removal and replacement of any unsatisfactory equipment. 2.03 Principal Duties:

Toilet Facilities Locations: Two (2) single stall toilet rooms in Public Lobby Two (2) single stall toilet rooms in Board Room Foyer Two (2) five-stall toilet rooms adjacent to Cafe Two (2) three-stall toilet rooms adjacent to warehouse (note Men’s room

on second floor) One unisex toilet room adjacent to Training Room

Toilet Facility DAILY Duties: Wash and sanitize sinks with appropriate solution Wash and sanitize inside and outside of toilet bowls including seats and

flush handles Wash and sanitize stall door handle and push plate area Wash and sanitize exit door handle and push plate Replenish paper towels, toilet paper, seat covers, feminine products and

soap dispensers Empty trash including stall waste containers Mop and sanitize tile floors with appropriate cleaning solution Wash mirrors Clean water spots and marks from stainless steel accessories with

appropriate cleaning solution or spray cleaner.

Café, Kitchenette and Break Room Locations Conference Center Break Room # 114 – one sink, countertop, mini-

refrigerator Café Room #163 – one sink, two full-size refrigerators one toaster oven,

two micro-waves, tables and sixteen to twenty chairs Executive Kitchenette Room #156 Warehouse Break Room #191 – one full-size refrigerator, one toaster

oven, countertop, table and four chairs. This room does not have a sink. Café, Kitchenette and Break Room Duties Daily

Empty trash and replace plastic liners Wipe down and sanitize countertops with appropriate cleaning

solution Clean and sanitize stainless steel sinks; remove stains as needed Clean and sanitize microwave ovens and toaster ovens inside and

out

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Wipe down and sanitize tables, chair seats and backs with appropriate cleaning solution

Place chairs on table, sweep and mop floor with appropriate cleaning solution

Wash fingerprints form glass walls and doors Weekly (every Friday) Clean and sanitize inside refrigerators. Dispose of all items that are

not labeled with a name including plastic bags and plastic or glass food storage containers. Condiment containers, unopened soft drinks and unopened bottled water may remain.

Atrium Courtyard - Room #154 Daily Duties

Sweep and mop quarry tile floor with appropriate cleaning solution Wash and sanitize any tabletops, chairs and chair backs After special events held in the area, empty trash receptacles and

remove receptacles from the area

Lounge - Room #137 Daily Duties Dust furniture Empty trash receptacles; replace basket liner Vacuum

Administrative Offices – Daily Duties

Empty waste baskets and replace liners daily. Every Monday, Wednesday and Friday dust surfaces and vacuum

offices and common area.

Mail Room # 185 – Daily Duties Empty waste baskets and replace liners. Sweep and wet mop VCT tile floor.

Public Lobby and Adjacent Room #’s 102, 103 and 110 – Daily Duties PLEASE NOTE that the Lobby is the only area that the citizens of Connecticut see when they visit the Lottery. It is imperative that this area be maintained with the utmost care and attention to detail.

Perform the following functions daily after all customers have exited the building:

Empty waste baskets; replace basket liners Wipe down and sanitize counter tops, table tops and other surfaces,

including chair arms, with appropriate cleaning solution (special care should be taken with wood surfaces; Lottery reserved the right to approve of the vendor’s cleaning solution)

Dust tables Remove fingerprints from glass doors and windows; sanitize door

handles at entrance and exit doors

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Remove fingerprints for acrylic Claims windows WITH SPECIAL SOLUTIONS PROVIDED BY THE LOTTERY. Custodial vendor will be responsible for providing soft, clean cloths to apply the solution. Paper toweling is NOT appropriate for acrylic applications.

Vacuum carpeting and throw rugs

Hallways –Daily Duties Vacuum all hallways daily

Conference Room A (Room 123), Conference Room B (Room 128), Executive Conference (Room 149), Executive Library (Room 152), Sales Conference (Room 181) and All Departmental Meeting Areas to be cleaned daily Empty waste baskets Vacuum Wipe down table surfaces with appropriate cleaning solution.

Order Packaging Dept #212, Return Pack Cage # 200, Return Pack Room #201 and Warehouse Manager’s Office #211 – Clean Daily

NOTE: #200 and #201 are secure rooms; see Security personnel for access. Empty waste baskets; replace liners Sweep and wet mop VCT tile floors with appropriate cleaning solution

Storekeepers Office Enclosure - Daily Empty waste baskets and replace liners Sweep and wet mop VCT tile floor

Departmental Office Workstation Areas:

Including Claims Support, Security, Human Resources, Finance, Information Systems, Sales and Marketing Empty wastebaskets and replace liners daily Empty tall blue recycling baskets every Monday, Wednesday and Friday;

Do NOT empty small blue baskets under individual desks. Vacuum and dust tops of file cabinets according to the following schedule:

o Monday – Claims Support, Security, Executive offices and Administrative Office Area.

o Tuesday – Finance Department and Information Systems Department.

o Wednesday – Human Resources, Executive offices and Administrative Office Area.

o Thursday – Sales Department, Sales Work Room and Marketing Department

o Friday – Executive offices and Administrative Office area.

2.04 Demand Work Demand work is defined as work not specifically included in the Contract but considered essential to the general maintenance of the Lottery. It can be requested by the Lottery for either the Corporate Headquarters facility in Rocky Hill or the leased space at 81

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Alumni Road in Newington. Demand work will be ordered, billed and invoiced separately when all work is completed. Demand work will be invoiced to the issuing unit and inspected by the Lottery’s Facility Manager. Invoices submitted with demand work that are included in the monthly routine cleaning charge and not listed as a separate charge will be returned to the Vendor unpaid. (See for examples of demand work)

a. Deep scrub and refinish VCT tile flooring every March, June, September and December or more often as determined by CT Lottery.

b. Strip and wax VCT tile flooring annually. c. Deep scrub quarry tile floors every March, June, September and December or

more often as determined by CT Lottery. d. Wash and deep scrub painted warehouse floors at 777 Brook Street semi-

annually. e. Wash and deep scrub warehouse sealed concrete floors at 85 Alumni Road,

Newington, semi-annually. f. Vacuum, scrub VCT tile floors and clean toilet facilities at 81 Alumni Road

warehouse and offices upon demand of the Lottery. 2.05 Additional Information

1. A Supervisor must be designated and on site each day that custodial, general housekeeping and cleaning services are provided.

2. The designated Supervisor will complete and sign a checklist each day verifying

the names of the staff members who worked that day. The checklist will verify that the tasks were completed in accordance with Contract specifications.

3. The designated Supervisor will be scheduled to arrive at the Lottery no later than 3:00pm each Friday to attend a brief weekly performance review meeting with the Lottery’s Facility Manager.

2.06 Unauthorized Work Any work performed by the Vendor without the approval of the Lottery and without receipt of the Purchase Order or any extra work done without written authority will be considered unauthorized work and will be at the expense of the Vendor. Unauthorized work will not be paid. 2.07 Purchase of Supplies The Lottery will supply C-fold and roll style paper towels, toilet tissue, large and small trashcan liners, sanitary napkin disposal container liners, feminine products, toilet seat liners, special plexi-glass cleaner and liquid hand soap. It will be the responsibility of the Vendor to provide all other supplies required to maintain the building (i.e. mops, floor detergent, disinfectant cleaners, window cleaner, dust rags, two or more vacuum cleaners in good working order, etc). The Vendor will be responsible for the careful and safe transport of these supplies throughout the building. There are two custodial storage rooms within the facility for the convenience of the vendor’s staff. Custodial supplies and materials may not be stored anywhere else on the premises. NOTE: Cleaning supplies and materials must be environmentally safe, biodegradable and, to the extent possible, odorless. No cleaning material, chemical or solvent may be brought into the building without the prior review and approval of the Lottery’s Associate Fiscal Administrative

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Officer or Maintainer. The Vendor will be responsible for communicating this policy to its employees. The Vendor will be responsible for providing Material Safety Data Sheets to the Lottery for all materials brought on to the premises. Part III Insurance and Bonds 3.01 Worker’s Compensation By submitting this Proposal, the Vendor warrants that it carries Workers’ Compensation insurance to the full extent and in accordance with all State of Connecticut statutes and regulations. 3.02 Performance Bond The Successful Vendor shall be required to submit, at the time of Contract execution, a Performance Bond in the amount equal to the value of two (2) months’ services. Proof of ability to obtain a performance bond upon award of contract must be submitted with the Proposal. The proof of ability and the Performance Bond must be executed by a company authorized to conduct business in the State of Connecticut with a minimum rating of B+ or better. It shall remain in full force and effect for the life of the Contract and any extension thereof. An Irrevocable Letter of Credit drawn from an acceptable financial institution may be substituted for the Performance Bond. 3.03 Liability Insurance The Vendor must carry liability insurance providing limits in the minimum amount of $750,000 per occurrence and $1,500,000 aggregate total for damages arising out of bodily injury, death and/or destruction of property. This policy must include provisions for employee theft and/or dishonesty. The Lottery must be named as co-insured on the policy. The Successful Vendor is required to submit a certificate of insurance at the time of Contract execution. 3.04 Property Damage The Successful Vendor must carry Property Damage Insurance providing limits in the minimum amount of $50,000 for all damages arising from destruction of property in any one accident or occurrence. The Lottery must be named as co-insured on the policy. Part IV Evaluation Criteria 4.01 Vendor’s Experience The Vendor shall describe its experience, both current and historical (up to and including the previous three years), for all similar engagements as they relate to the requirements of this RFP (Appendix C). Included shall be names, addresses, and telephone numbers of references who may be asked by the Lottery to verify qualifying experience. Each experience statement shall also include the following:

a) Terms of Contract;

b) Types of goods and services directly provided by the Vendor under the Contract (Please note whether the Vendor was the contractor or subcontractor);

c) Reason for Contract Termination, Suspension or Expiration (if the Contract is no longer in effect);

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4.02 Vendor’s Prior Contract Performance The Vendor shall state whether, during the previous three (3) years, the Vendor, a subsidiary or intermediate company, parent company, or holding company was the subject of any order, judgment or decree of any Federal, State, or Local authority barring, suspending or otherwise limiting the right of the Vendor in any business practice or activity, or if trading in the stock of the companies has ever been suspended. Information must be fully provided, with appropriate and accompanying date(s) and explanation(s).

4.03 Vendor’s Strengths The Vendor must submit a brief written statement that explains why its services best meet the objectives of the Lottery (Appendix D). The Vendor must include and describe the number of man-hours that will be directly involved with the general duties of this Contract. In the statement, the Vendor shall describe any additional features, aspects, or advantages of its products and services. The statement should not exceed one (1) page. Part V Security 5.01 Security/Background Check The Vendor must authorize background investigations and releases of information for all employees who will be directly associated with the Contract. Information on new employees must be made available to the Lottery prior to the new employee’s start date. Owners, principals and all employees of the Company performing work at the building will need to be licensed by the Division of Special Revenue. . The licensing fee will be the exclusive responsibility of the Vendor. Vendor should allow one week or more for processing indivdual staff licenses. See Appendix H for Release Authorizations (individual and business). 5.02 Employee Identification Badges Each employee of the Successful Vendor who reports directly to the job site will receive and be responsible for a photo identification badge that will allow them to gain access to various areas of the building. If this badge is lost or damaged, the Vendor will be charged a $20.00 replacement fee.

5.03 Reproduction of Keys If there is a need for keys to be issued, no keys shall be duplicated and all keys shall be returned at the end of the Contract period. The Vendor is responsible for informing his employees of all security measures to which they must adhere while performing work under the Contract. 5.04 Prohibition from Playing the Connecticut Lottery Those employees, subcontractors, agents and representatives assigned or engaged by the Vendor to work on the Contract with the CLC shall agree in writing not to purchase Connecticut Lottery tickets or receive a prize from said tickets for the duration of this Contract. Further, any spouse, domestic partner, child, sibling or parent residing as a member in the same household shall also be prohibited for the duration of this Contract. This prohibition may be expanded to include Vendor employees, subcontractors, agents and representatives who are not directly assigned to duties associated with the Contract, if the CLC determines it to be in its best interests to expand such prohibition. A sample form of the letter acknowledging such prohibition is hereto attached and marked Appendix I.

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Part VI Liquidated Damages 6.01 General It is understood that:

a) If the Vendor does not fulfill the obligations, provide the requirements, and perform the services of the Contract satisfactorily, damages to the Lottery may result, and;

b) The damage figures specified herein represent good faith efforts to quantify the range of

damages that could be reasonably anticipated at the time of issuance of this RFP.

c) The Lottery may deduct liquidated damages from the payment/compensation otherwise due to the Vendor. All assessments of liquidated damages shall be made by the Lottery within the definitions hereinafter described.

d) The Lottery shall notify the Vendor in writing of the assessment of liquidated damages

for any default specified herein. Such liquidated damages shall be paid within thirty (30) calendar days of receipt of the assessment notice by deducting such damages from payment/compensation otherwise due the Vendor. If payment is not made within such thirty (30) day period, the Lottery may collect such liquidated damages by making a claim against the Performance Bond or by any other lawful method.

e) If the Lottery determines that any damage was caused in part by the Lottery, or a person

or entity beyond the control of the Vendor, the damage assessment against the Vendor may be proportionately reduced by the Lottery. In all cases, the final determination and adjustments shall be made by the Lottery.

f) Nothing in this provision shall be construed as relieving the Vendor from performing all

Contract requirements resulting from this RFP, whether or not said requirements are set forth herein. Moreover, the Lottery reserves the right without limitation to enforce or to seek other remedies from failure to perform any Contract duty.

g) The Contract entered into by the Lottery and the Vendor will be used by the Lottery to monitor the Vendor’s performance and will provide the basis for determining the assessment of liquidated damages.

h) The Vendor’s use of resources to correct any problems must not be allowed to cause any other damages.

i) The Vendor must certify in writing to the Lottery within five (5) business days, that each

problem identified is corrected, and must describe in detail the steps or action taken to correct the problem.

6.02 Severability of Individual Liquidated Damage Claims If any portion of the liquidated damages provisions are determined to be unenforceable in one or more of their applications, the other portion remains in effect in all applications not determined to be invalid that are severable from the invalid application. If any portions of the liquidated damage provisions are determined to be unenforceable, the other portion’s provisions shall remain in full force and effect. The determination of enforceability and severability shall be made by the Lottery.

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6.03 Non-Performance When the Lottery corrects a problem or situation, it may deduct its expenses to make such correction(s). Such deductions will be taken from the Vendor’s current invoice or the Performance Bond. 6.04 Conditions and Damages

a) Damage to Lottery Property • Condition: Tear, stain or other damage to carpet or flooring.

Damage: Replacement Cost

• Condition: Damage to office equipment or furniture. Damage: Replacement Cost

• Condition: Facility or portion of facility rendered uninhabitable.

Damage: $900 per day or $450 per half day. (The cost may be additionally prorated by the percentage of building space rendered uninhabitable.)

b) Non Performance

• Condition: Failure to perform any task in this RFP or any future amendments. Damage: Twenty dollars ($20.00) per task per day not completed.

• Condition: Failure to report to work or have adequate staffing to perform work

Damage: Five Percent (5%) of average monthly billing per day or a minimum of $10

6.05 Cumulative Nature of Damages If the occurrence of one condition leads to occurrence of a second or third condition, the Vendor will be assessed cumulative damages. 6.06 Maximum Liability The Vendor’s maximum annual liability under this section will be $100,000 for the period of the Contract. At the written request of the Vendor, the Lottery may, at its sole discretion, allow reduced damages for unique and unusual circumstances. Part VII Pricing

7.01 General The Vendor must submit price information in the format contained in Appendix B. No reference to cost may be made in any other portion of the Proposal and any failure to comply with this requirement may be considered grounds for disqualification and rejection. Vendors should be cognizant that all prices contained in their Proposals will become fixed. The Vendor Price Quotation form (Appendix B) must be submitted with the Proposal in a separately-sealed envelope. The CLC is not required to accept the lowest priced Proposal, but rather has the discretion to accept the Proposal that is in the best interests of the CLC and the State of Connecticut.

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Part VIII Evaluation To ensure a fair and comprehensive evaluation of Proposals submitted in response to this RFP, the Evaluation Committee adopts the following procedures.

1. Proposals are due by 2:00pm on Monday, May 26, 2008. All packages containing Proposals received by the CLC shall be logged in, stating Vendor name, date and time of receipt.

2. The Purchasing Officer will distribute proposals to the Evaluation Committee on or

before Tuesday, May 27, 2008.

3. The Pricing Matrix will be turned over to CLC Security until review and evaluation of the Required Documents, General Information and Vendor Strengths areas have been completed.

The evaluation of Proposals will be based on the following criteria, weighted as indicated:

1. REQUIRED DOCUMENTS (Pass-Fail): The following documents must be included in the Vendor’s Proposal:

• Vendor Transmittal Document Appendix A • Release Authorization (Individual) Appendix H • Release Authorization (Business) Appendix H • Vendor Affidavit Appendix F • Proof of Ability to Obtain Performance Bond or Irrevocable Letter of Credit • Attachments A, B, and C Affidavits

2. GENERAL INFORMATION REQUIREMENTS (30% of total score): In addition to

requiring the following general information, the Successful Vendor must have significant experience for similar engagements:

• Names, Addresses and Telephone Numbers of References from Three (3) Contracts

3. VENDOR STRENGTHS: (30% of total score): The Vendor must provide a brief written

statement that explains why its services best meet the objectives of the Lottery.

4. PRICING MATRIX (40%): The Successful Vendor will identify the costs associated with each task. The CLC is not required to accept the lowest priced Proposal, but rather has the discretion to accept the Proposal that is in the best interests of the CLC and the State of Connecticut.

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Appendix A - Vendor Transmittal Document Custodial Services, General Housekeeping and Cleaning

Request for Proposals #CLC200808

Company Name

Company Address

City, State and Zip Code

Company Telephone Number

Facsimile Number

Email Address

Type of Business Entity (corporation, partnership, trust, association, subsidiary, limited liability corporation)

Agree to register to conduct business in Connecticut (www.concord.sots.ct.gov/CONCORD/index.jsp)

Federal Employer Identification Number and Connecticut Tax Identification Registration Number

Name of Person(s) Legally Authorized to Bind the Company and Contract Resulting from this RFP (Print Name) * *This person must also sign the transmittal document attesting to its veracity and accuracy.

Name of Company Representative to be contacted for all matters concerning this RFP

Proof of Performance Bond or Irrevocable Letter of Credit (Yes or No)

Proof of Prior Experience

Release Authorization Paperwork Submitted (Individual and Company) (Yes or No)

Confidentiality Agreement Submitted (Yes or No)

Affidavit

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Name of Project Leader

Vendor Agrees with General Terms and Conditions of this RFP (Yes or No)

Vendor Understands, Accepts and Can Meet the Deadlines and Delivery Requirements of this RFP

Authorized Vendor Representative: _______________________________________

Date: ________________________________

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Appendix B - Pricing Matrix Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808

1. The PRICING must be submitted with the Proposal in a separately-sealed envelope. The envelope will not be opened unless the Vendor is in full compliance with the Mandatory Requirements, General Information and Vendor Strengths categories defined in the Evaluation Section of the RFP.

2. No reference to cost or pricing is allowed in any other portion of the Proposal and any

failure to comply with this requirement may be grounds for rejection. 3. The Vendor must provide their fixed rates for custodial services described in this RFP

and in the attached “Cleaning Specifications” (Appendix K).

4. The price quotations provided by the Vendor in this Proposal are fixed and will account for 40% of the total score.

5. The CLC is not required to accept the lowest priced Proposal, but rather has the

discretion to accept the Proposal that is in the best interests of the CLC and the State of Connecticut.

6. Throughout the Contract, the CLC may request additional custodial and cleaning

services and will ask the Successful Vendor for specific pricing as necessary.

(see next page)

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Appendix B

Pricing Matrix Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808

Connecticut Lottery Corporation 270 John Downey Drive New Britain, CT 06051

Business Name: __________________________________________________ Contact Name:____________________________________________________ Business Address: _________________________________________________ Phone: ___________________________ Facsimile : _____________________ Email Address: ____________________________________________________

Item # Description of Service Price 1 Daily, weekly and monthly custodial services,

housekeeping and cleaning as described in Sections 2.03 to Section 2.08 of the RFP and as detailed in the “Cleaning Specifications”

$ per month

2 SEMI-ANNUAL Carpet cleaning (office or hallway)

$ per square foot

3 SEMI-ANNUAL Strip and re-seal warehouse floors. • 777 Brook Street @ 47,000 sq. ft. • 81 Alumni Road @ 7,500 sq. ft.

$ per occurrence $ per occurrence

4 SEMI-ANNUAL Strip and refinish vinyl floors

$ per occurrence

5 Deep scrub quarry tile floors in Café and Atrium

$ per occurrence

6 Interior/exterior window washing – annual

$ per occurrence

Note: Payment terms are net 30 days.

Signature: ________________________________________________________ Title: ________________________________ Date: _____________________

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Appendix C - Contract Experience

Custodial Services, General Housekeeping and Cleaning RFP #CLC200808

The Successful Vendor must be authorized to conduct business in the state of Connecticut and shall have demonstrated the ability to perform the services of the type described in this RFP. The CLC requires references from three previous or current contracts.

Name and Address of Reference

Name of Business Telephone Number

Length of Contract

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Appendix D - Vendor’s Strength

Custodial Services, General Housekeeping and Cleaning RFP #CLC2008085

The Vendor must provide a brief written statement that explains why its services best meet the objectives of the Lottery. This section should not be more than one-page.

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Appendix E - Proof of Performance Bond

Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808 Along with the Proposal, the Vendor will be required to submit an original signed letter from a bonding company registered to conduct business in the state of Connecticut, and acceptable to the CLC, stating that the Company is bondable for the amount required in the RFP and under the Contract. Additionally, such letter shall be accompanied by a deactivated Performance Bond. Failure to submit such proof of Vendor’s ability to secure a bond with its Proposal may result in rejection of the Proposal. When named the Successful Vendor and prior to Contract execution, the CLC will require a Performance Bond in the amount equal to the cost of two months service.The bond must be executed by a company authorized to conduct business in the state of Connecticut. The bond shall be maintained in full force for the life of the Contract. An irrevocable letter of credit drawn on an acceptable financial institution licensed to conduct business in the State of Connecticut may be substituted. If the Vendor defaults in the performance of its contractual obligations or if the CLC incurs damages due to the Vendor’s breach of its duties, the Performance Bond may be forfeited to the CLC, in whole or in part.

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Appendix F - Vendor’s Affidavit

Custodial Services, General Housekeeping and Cleaning RFP #CLC200808

I hereby certify that I am the __________________________________ and the duly authorized representative of the firm of Please Print whose address is ___________________________________________________ and that Address City, State, Zip neither I nor, to the best of my knowledge, information and belief, the above firm or any of its other representatives I herein represent have:

a) Agreed, conspired, connived or colluded to produce a deceptive show of competition in

the compilation of this Proposal being submitted herewith; or,

b) In any manner, directly or indirectly, entered into any agreement, participated in any collusion to fix the Proposal price of the Vendor herein or any competitor, or otherwise taken any action in restraint of free competitive proposals in connection with the Contract for which this Proposal is submitted.

In signing this Affidavit, the Vendor agrees to all terms and conditions of this Request for proposals and affirms that all information contained in the Proposal is true and accurately portrays all aspects of the proposed services. The Vendor is aware that any substantive misinformation or misrepresentation may disqualify the Proposal from further consideration by the Connecticut Lottery Corporation. Authorized Signature: Signatory’s Name: Print Name Date: ___________________________ Sworn to and subscribed before me this ______ day of _______________, 2008. ______________________________________________ Notary Public Commission Expiration Date (Seal)

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Appendix G - Registration for Mandatory Site Inspection

Custodial Services, General Housekeeping and Cleaning RFP #CLC200808

By the authorized signature below, of Representative’s Name – please print

hereby submits official intention to

Vendor Name – please print attend the Site Inspection Conference scheduled to take place at 10:00am on Tuesday, May 13,

2008 at Lottery Headquarters, 777 Brook St., Rocky Hill, CT 06067.

Attendance at this Conference does not obligate the registrant to submit a Proposal. However, Vendors may not submit Proposals unless they have attended this mandatory conference.

Vendor Name: Street: City, State, Zip: Name of Authorized Representative: Title of Authorized Representative: Email Address: Signature: Date: Authorized Representative Additional Attendees : ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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Appendix H - Release Authorization (Individual)

Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808 To all Courts, Probation Departments, Selective Service Boards, Employers, Educational Institutions, Banks, Financial and Other Such Institutions, including Consumer Credit Reporting Services and all Governmental agencies - federal, state and local, without exception, both foreign and domestic. I have authorized the Connecticut Lottery Corporation (CLC), the Connecticut Division of Special Revenue and the Connecticut State Police to conduct a full investigation into my background and activities. No such investigation shall be conducted upon the expiration of this Agreement. Therefore, you are hereby authorized to release any and all information pertaining to me, documentary or otherwise, as requested by an employee or agent of the CLC, the Connecticut Division of Special Revenue and the Connecticut State Police, and to provide copies of same as requested, provided that he or she certifies to you that I have an application pending before the CLC or Connecticut Division of Special Revenue, or that I am presently a licensee, registrant or person required to be qualified under the provisions of the applicable Connecticut General Statutes and/or Connecticut Division of Special Revenue regulations. This authorization shall supersede and countermand any prior request or authorization to the contrary. A photocopy of this authorization will be considered as effective and valid as the original. __________________________________ ______________________________________ LEGAL SIGNATURE OF APPLICANT NAME OF APPLICANT (PRINT or TYPE)

____________________________________ ______________________________________ DATE OF BIRTH STREET ADDRESS ___________________________________ ______________________________________ SOCIAL SECURITY NUMBER CITY, STATE, ZIP Subscribed and sworn to before me this day of ____________________, 2008. ____________________________________ __________________________________ NOTARY PUBLIC COMMISSION EXPIRATION DATE/SEAL

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Appendix H - Release Authorization

(Business)

Custodial Services, General Housekeeping and Cleaning RFP #CLC200808

To all Courts, Probation Departments, Selective Service Boards, Employers, Educational Institutions, Banks, Financial and Other Such Institutions, including Consumer Credit Reporting Services and all Governmental agencies - federal, state and local, without exception, both foreign and domestic. On behalf of _________________________________________________________________________ (Name of Firm) I, ____________________________________________________________________________, have (Name of President, CEO, Partner, Owner) authorized the Connecticut Lottery Corporation (CLC) , the Connecticut Division of Special Revenue and the Connecticut State Police to conduct a full investigation into my background and activities and into the background of the said business entity. Therefore, you are hereby authorized to release any and all information pertaining to me, documentary or otherwise, as requested by an employee or agent of CLC, the Connecticut Division of Special Revenue, and the Connecticut State Police, and to provide copies of same as requested, provided that he or she certifies to you that I have an application pending before the CLC/Connecticut Division of Special Revenue, or is presently a license, registrant or entity required to be qualified under the provisions of the applicable Connecticut General Statutes and/or Connecticut Division of Special Revenue regulations. This authorization shall supersede and countermand any prior request or authorization to the contrary. A photocopy of this authorization will be considered as effective and valid as the original. ___________________________________ ______________________________________ LEGAL SIGNATURE OF INDIVIDUAL NAME OF BUSINESS

______________________________________

BUSINESS ADDRESS

______________________________________ CITY, STATE, ZIP

Subscribed and sworn to before me this day of ___________________________, 2008. __________________________________ ____________________________________ NOTARY PUBLIC COMMISSION EXPIRATION DATE/SEAL

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Appendix I - Prohibition from Playing the Connecticut Lottery

Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808 According to the terms and conditions of the Custodial Cleaning Contract between the Connecticut Lottery Corporation and , Vendor Name – please print dated ____ by any individual, employee or subcontractor assigned or engaged by mm/dd/yyyy _______________________________________, to work on the Contract agrees not to Vendor Name – please print purchase Connecticut Lottery tickets or receive a prize from said lottery tickets for the duration of the Contract. Further, any spouse, domestic partner, child, sibling or parent residing as a member of the same household shall also be so prohibited. This prohibition may be expanded to include employees, subcontractors, agents and representatives who are not assigned to duties associated with the Connecticut Lottery Contract, if the CLC determines it to be in its best interests to expand such prohibition. By my signature below, I, , Name of Employee – Please Print fully understand and agree to comply with this policy. It is also my understanding that compliance is required pursuant to my engagement by _______________________________

Vendor Name – please print and may be grounds for termination if violated. Signature: ____________________________________ Date: ______________

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Appendix J - Schedule of Events

Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808

DATE EVENT

Thursday, May 8, 2008 The RFP released for distribution to vendors; legal notices to be published in major CT newspapers; notice published on DAS website.

Monday, May 12, 2008 no later than noon (12:00pm)

Vendors must return the Site Inspection Registration Form (Appendix G) to the Lottery’s Contracting Officer.

Tuesday, May 13, 2008, 10:00am

Vendors must attend a Mandatory Site Inspection Conference at Lottery Headquarters, 777 Brook St. Rocky Hill, CT 06067

Friday, May 16, 2008, 4:30pm

Last day for Vendors to submit questions to the Lottery.

Tuesday, May 20, 2008

Lottery sends out responses to questions to all Prospective Vendors.

Monday, May 26, 2008 2:00pm All Proposals must be received by the Lottery.

On or before Thursday, May 29, 2008 The Lottery awards the Contract to the Successful Vendor. Announcement distributed to bidders.

Monday, June 2, 2008

Custodial, general housekeeping and cleaning services begin

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Appendix K - Cleaning Specifications Custodial Services, General Housekeeping and Cleaning

RFP #CLC200808 Perform the following on a daily basis, Monday – Friday, 3:00pm – 6:45 pm

1. Empty trash receptacles from offices, conference rooms, kitchen, bathrooms, lobby and general areas. 2. Gather all non-recyclable trash and place in dumpster located in the Warehouse. Make sure area around

dumpster and loading dock is free of trash. 3. Replace plastic liners in wastebaskets as necessary. 4. Vacuum carpeted areas of the building as specified (offices, hallways and general areas) 5. Spot clean the carpet as needed. 6. Dust all desks, bookcases, chairs, lighting fixtures, file cabinets, tables and other furniture. 7. Dust window ledges. 8. Remove scuff marks from all door kick plates (bathrooms, cafeteria, Lobby, Claims Department, etc.). 9. Wash and disinfect toilets on both sides (including handles and hinges). Plunge blocked toilets as needed. 10. Wash and disinfect the urinals (including handles and hinges). 11. Wash and disinfect the sinks, removing soap scum and stains. 12. Wash and disinfect door handles and locks on all toilet doors. 13. Sweep, wet mop and sanitize bathroom floors with fresh water and disinfecting detergent. 14. Clean bathroom mirrors. 15. Refill all bathroom dispensers (toilet tissue, soap, toilet seat covers and feminine products). 16. Clean water spots from stainless steel receptacles and dispensers in bathrooms. 17. Clean employee and public entrances. 18. Clean countertops, windows and windowsills in Lobby. 19. Clean and vacuum the Lobby and vestibule area. 20. Clean windows of fingerprints in Lobby entrance, claimant stations and interior windowed doors . 21. Clean and disinfect all countertops in Lobby. 22. Disinfect seating armrests in Lobby. 23. Clean and disinfect drinking fountains (including handle). 24. Sweep and vacuum area under workstations and around shelves in Order Packaging. 25. Sweep, wet mop and sanitize Order Packaging floor with fresh water and disinfecting detergent. 26. Sweep, wet mop and sanitize Kitchen floor with fresh water and disinfecting detergent. 27. Clean and sanitize counter, sink area, micro wave ovens and lunch tables. 28. Clean windows in kitchen.

Perform the following services on a weekly basis (should be the same day each week)

1. Dust baseboards, ledges and windowsills. 2. Spot clean walls and light fixtures of all fingerprints and scuff marks. 3. Clean bathroom walls. 4. Wash kitchen wall of windows.

Perform the following services on a quarterly basis (should be the first week of each quarter)

1. Wash, disinfect and rinse all bathroom walls, partitions, doors and cabinets. 2. Deep scrub and refinish vinyl tile flooring in work areas. 3. Deep scrub and rinse bathroom ceramic and vinyl tile floors. 4. Dust all window treatments. 5. Vacuum carpet at the baseboard and partition bottom.

Perform the following services on a semi-annual basis (should be scheduled for the same times each year).

1. Carpet cleaning 2. Strip, wax and seal warehouse floors. 3. Strip and wax vinyl tile floors.

Perform the following on an annual basis (should be the same time each year).

1. Interior window washing 2. Exterior window washing.

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Attachment A – Gift and Campaign Contribution Certification Form 1

The Connecticut Lottery Corporation

Certification to accompany a contract with a value of $50,000 or more in a calendar or fiscal year, pursuant to C.G.S. §§ 4-250 and 4-252(c); Governor M. Jodi Rell’s Executive Orders No. 1, Para. 8, and No. 7C, Para. 10; and C.G.S. §9-612(g)(2), as amended by Public Act 07-1 INSTRUCTIONS: Complete all sections of the form. Attach additional pages, if necessary, to provide full disclosure about any lawful campaign contributions made to campaigns of candidates for statewide public office or the General Assembly, as described herein. Sign and date the form, under oath, in the presence of a Commissioner of the Superior Court or Notary Public. Submit the completed form to The Connecticut Lottery Corporation at the time of initial contract execution (and on each anniversary date of a multi-year contract, if applicable). CHECK ONE: Initial Certification Annual Update (Multi-year contracts only.) GIFT CERTIFICATION: As used in this certification, the following terms have the meaning set forth below: 1) “Contract” means that contract between The Connecticut Lottery Corporation, State of Connecticut (and/or one or more of it agencies or instrumentalities) and the Contractor, attached hereto, or as otherwise described by The Connecticut Lottery Corporation; 2) If this is an Initial Certification, “Execution Date” means the date the Contract is fully executed by, and becomes effective between, the parties; if this is an Annual Update, “Execution Date” means the date this certification is signed by the Contractor; 3) “Contractor” means the person, firm or corporation named as the contactor below; 4) “Applicable Public Official or State Employee” means any public official or state employee described in C.G.S. §4-252(c)(1)(i) or (ii); 5) “Gift” has the same meaning given that term in C.G.S. § 4-250(1); 6) “Planning Start Date” is the date The Connecticut Lottery began planning the project, services, procurement, lease or licensing arrangement covered by this Contract, as indicated by The Connecticut Lottery Corporation below; and 7) “Principals or Key Personnel” means and refers to those principals and key personnel of the Contractor, and its or their agents, as described in C.G.S. §§ 4-250(5) and 4-252(c)(1)(B) and (C). I, the undersigned, am the official authorized to execute the Contract on behalf of the Contractor. I hereby certify that, between the Planning Start Date and Execution Date, neither the Contractor nor any Principals or Key Personnel has made, will make (or has promised, or offered, to, or otherwise indicated that he, she or it will, make) any Gifts to any Applicable Public Official or State Employee. I further certify that no Principals or Key Personnel know of any action by the Contractor to circumvent (or which would result in the circumvention of) the above certification regarding Gifts by providing for any other principals, key personnel, officials, or employees of the Contractor, or its or their agents, to make a Gift to any Applicable Public Official or State Employee. I further certify that the Contractor made the bid or proposal for the Contract without fraud or collusion with any person. CAMPAIGN CONTRIBUTION CERTIFICATION: I further certify that, on or after December 31, 2006, neither the Contractor nor any of its principals, as defined in C.G.S. § 9-612(g)(1), has made any campaign contributions to, or solicited any contributions on behalf of, any exploratory committee, candidate committee, political committee, or party committee established by, or supporting or authorized to support, any candidate for statewide public office, in violation of C.G.S. § 9-612(g)(2)(A). I further certify that all lawful campaign contributions that have been made on or after December 31, 2006 by the Contractor or any of its principals, as defined in C.G.S. § 9-612(g)(1), to, or solicited on behalf of, any exploratory committee, candidate committee, political committee, or party committee established by, or supporting or authorized to support any candidates for statewide public office or the General Assembly, are listed below:

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Form 1

The Connecticut Lottery Corporation GIFT AND CAMPAIGN CONTRIBUTION CERTIFICATION

Lawful Campaign Contributions to Candidates for Statewide Public Office: Contribution Date Name of Contributor Recipient Value Description ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Lawful Campaign Contributions to Candidates for the General Assembly: Contribution Date Name of Contributor Recipient Value Description ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Sworn as true to the best of my knowledge and belief, subject to the penalties of false statement. ______________________________ _________________________________________ Printed Contractor Name Signature of Authorized Official Subscribed and acknowledged before me this ______ day of __________________, 200__. ___________________________________________ Commissioner of the Superior Court (or Notary Public) For State Agency Use Only ____________________________________ __________________________________ Awarding State Agency Planning Start Date ___________________________________________________________________________________ Contract Number or Description

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Form 5A Attachment B - Consulting Agreement Affidavit

The Connecticut Lottery Corporation INSTRUCTIONS:

If the bidder or vendor has entered into a consulting agreement, as defined by ConnecticutGeneral Statutes § 4a-81(b)(1): Complete all sections of the form. If the bidder or vender has enteredinto more than one such consulting agreement, use a separate form for each agreement. Sign and date the form in the presence of a Commissioner of the Superior Court or Notary Public. If the bidder or vendor has not entered into a consulting agreement, as defined by Connecticut General Statutes § 4a-81(b)(1): Complete only the shaded section of the form. Sign and date the form in the presence of aCommissioner of the Superior Court or Notary Public.

Submit completed form to the Connecticut Lottery Corporation with bid or proposal. For a sole source award,submit completed form to the Connecticut Lottery Corporation at the time of contract execution.

This affidavit must be amended if the contractor enters into any new consulting agreement(s) during theterm of the State or Connecticut Lottery Corporation contract.

AFFIDAVIT: [ Number of Affidavits Sworn and Subscribed On This Day: _____ ]

I, the undersigned, hereby swear that I am the chief official of the bidder or vendor awarded a contract, asdescribed in Connecticut General Statutes § 4a-81(a), or that I am the individual awarded such a contract who is authorized to execute such contract. I further swear that I have not entered into any consultingagreement in connection with such contract, except for the agreement listed below:

___________________________ _______________________________ Consultant’s Name and Title Name of Firm (if applicable) __________ __________ ___________

Start Date End Date Cost

Description of Services Provided: ___________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________

Is the consultant a former State employee or former public official? YES NO

If YES: _______________________ _________ __________________________ Name of Former State Agency Termination Date of Employment

Sworn as true to the best of my knowledge and belief, subject to the penalties of false statement. ___________________________ ___________________________________ ________________ Printed Name of Bidder or Vendor Signature of Chief Official or Individual Date _______________________ __________________ ______________________ Printed Name (of above) Awarding State Agency

Sworn and subscribed before me on this _______ day of ____________, 200__.

Commissioner of the Superior Courtor Notary Public

Affidavit to accompany a Connecticut Lottery Corporation contract for the purchase of goodsand services with a value of $50,000 or more in a calendar or fiscal year, pursuant to Connecticut General Statutes §§ 4a81(a) and 4a-81(b)

Form 6A Attachment C - Affirmation Of Receipt Of State Ethics Laws

The Connecticut Lottery Corporation Affirmation to accompany a large Connecticut Lottery Corporation (CLC) construction or procurement contract, having a cost of more than $500,000, pursuant to Connecticut General Statutes §§ 1-101mm and 1-101qq

INSTRUCTIONS:

Complete all sections of the form. Submit completed form to the Connecticut Lottery Corporation or contractor, as directed below.

CHECK ONE: I am a person seeking a large CLC construction or procurement contract. I am submitting this

affirmation to the Connecticut Lottery Corporation with my bid or proposal. [Check this box if the contract will be awarded through a competitive process.]

I am a contractor who has been awarded a large Connecticut Lottery Corporation construction or procurement contract. I am submitting this affirmation to the Connecticut Lottery Corporation at the time of contract execution. [Check this box if the contract was a sole source award.]

I am a subcontractor or consultant of a contractor who has been awarded a large Connecticut Lottery Corporation construction or procurement contract. I am submitting this affirmation to the contractor.

IMPORTANT NOTE:

Contractors shall submit the affirmations of their subcontractors and consultants to the Connecticut LotteryCorporation. Failure to submit such affirmations in a timely manner shall be cause for termination of the largeCLC construction or procurement contract.

AFFIRMATION:

I, the undersigned person, contractor, subcontractor, consultant, or the duly authorized representativethereof, affirm (1) receipt of the summary of State ethics laws* developed by the Office of State Ethicspursuant to Connecticut General Statutes § 1-81b and (2) that key employees of such person, contractor,subcontractor, or consultant have read and understand the summary and agree to comply with its provisions.

• The summary of State ethics laws is available on the State of Connecticut’s Office of State Ethicswebsite at http://www.ct.gov/ethics/lib/ethics/contractors_guide_final2.pdf

____________________________________________ _____________ ____________________________________________ _____________ Signature Date

____________________________________________

Printed Name Title

__________________________Firm or Corporation (if applicable) __________________ ________ _________ Street Address City State Zip

______________________________

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Awarding State Agency

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