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Transform to the power of digital
Cloud Watch on HRMS solutions
Summary Version
March 2013
Contents
Introduction
A sneak peek at the Market
HRMS application footprint
Contact Details
2
Copyright © 2013 Capgemini Consulting. All rights reserved.
Objectives, Approach and Context
Objectives and approach
Provide a single source of information on leading HRMS solution providers across the globe
Identify leading players across HRM SaaS functionalities
The study will use publicly available secondary information sources:
— Company websites
— Text line searches
— Industry reports
— Analysts reports
Scope
Context
SaaS is a growing phenomenon in the market and has made a successful penetration into mainstream Enterprise IT. Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business
In the market there are many SaaS solution providers, however their very existence is questionable as traditional on premise solution vendors are acquiring these SaaS providers to provide themselves with additional revenue channels
Globally Capgemini Consulting helps many of its clients on the use of Software as a service solutions, and this document intends to provide a single source of truth about HRMS solutions currently available in the market
3
Finance
MRP SCM CRM
HRM SRM
Enterprise application landscape
Version Status
Q1, 2013
Authors
CC India, Research
services
Sponsor
Tim van der Wal, CC NL
Ronald v/d Berg, CC NL
Lysette Kampman, CC NL
Study Format
Power point
Delivered in
Q1, 2013
Contents
Introduction
A sneak peek at the
Market
HRMS application footprint
Contact Details
4
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at SaaS industry (1/2)
5
Kronos introduced new mobile applications for webTA, a workforce management solution
Cornerstone OnDemand launched Cornerstone for Salesforce, which is designed to offer talent management tools build directly into Salesforce's platform
Lumesse released the CourseBuilder 6M, a SaaS e-learning authoring platform
ADP launched the ADP Smart ComplianceSM, a cloud-based unified platform of outsourced services companies better manage key tax, employment and payroll compliance capabilities
Saba launched the latest update of Saba People Cloud, an innovative, cloud-based service featuring fully integrated and robust enterprise learning and talent processes
Oracle plans to acquire cloud infrastructure management software startup, Nimbula
itelligence AG and Wipro have joined SuccessFactors Partner Program as a SuccessSales Partner and Strategic SuccessConsulting Partner
Cezanne software is to be acquired by Talentia by Lefebvre Software, a French software firm
Cloud provider, Appirio has partnered with Cornerstone OnDemand to broaden its talent management portfolio
March, Q1, 2013
Partnerships, alliances and M&As
Vendor corner
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at SaaS industry (2/2)
6
March, Q1, 2013
SuccessFactors was ranked as a Leader in The Forrester Wave(TM): Talent Management, Q1 2013 for its Performance & Goals, Succession & Development, and Learning Solutions
In the Bersin by Deloitte research, SumTotal is identified as the world's Learning Management Systems market share leader
Saba was the winner at the Customer and Partner Excellence Awards
The International Association of Outsourcing Professionals (IAOP) has named Ceridian to the prestigious Global Outsourcing 100 list for the eighth consecutive year
Callidus Software Inc has announced the program for CallidusCloud C3 2013, the company's annual customer conference, to be held May 5-7 at the ARIA Hotel, Las Vegas
HR Directors International Summit 2013, an ultimate gathering of International and EMEA HR professionals happening in Prague this year, bringing together key Human Resources personnel, HR thought leaders, HR practitioners and leading HR service providers
Events
Analysts speak
Contents
Introduction
A sneak peek at the Market
HRMS application
footprint
Contact Details
7
Copyright © 2013 Capgemini Consulting. All rights reserved.
HRMS SaaS can be categorized into core HRMS, workforce, talent, learning, recruitment management and compensation & benefits
HRMS SaaS Solution blueprint
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis
Learning management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Core HRMS
Workforce management
Talent management
Compensation & benefits
Recruiting management
Employee records Payroll Benefit
administration and enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organizational structures
Time reporting Workforce scheduling
and assignments
Attendance Productivity analysis
Paid time off Labor cost
distribution
Absence management
Employee Performance
Goal management
Career planning
Competency management
Succession planning
Talent review
Retention management Leadership
development Learning course administration
Content management
Mobile learning
Mentoring Collaboration Social and informal
learning Professional certification
Bonus programs
Commissions
Stock and long term incentives
Employee recognition
Base salary administration
Wellness
Retirement and savings
Market pricing and equity
Workforce planning
Requisitions
Sourcing and social recruiting
Candidate engagement
Applicant evaluation
Diversity & compliance
Onboarding
Talent pools
Copyright © 2013 Capgemini Consulting. All rights reserved.
Only new generation software vendors throng the SaaS based core HRMS market and are slowly seeing acceptance in the market
Core HRMS
9
Core HRMS
Vendor Landscape
“Mainstream adoption of SaaS based core HRMS has a long way to go with about 18% revenue contribution”
Description Vendor Example
HRMS Footprints Gain In-Depth Talent, Analytics, And Global
Capabilities
Although the overall breadth of HRMS application suites has not evolved significantly over the past several years, their depth of functionality has improved in several areas
Vendors are improving their depth through acquisitions
- Oracle acquired Taleo - SAP acquired SuccessFactors
Outsourcing vendors and ERP vendors are introducing mobile
HR apps
Outsourcing and ERP vendors are introducing mobile HR capabilities to their clients
Introduces new benefits and flexible spending account functionality to its ADP mobile solutions application
Tren
ds
Completeness/Strength of the offering;
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Core HRMS
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; Recruitment Aligns with Talent Management, Forrester Research, 2011; CC India Analysis
Employee records Payroll Benefit
administration and enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organizational structures
Copyright © 2013 Capgemini Consulting. All rights reserved.
Mobile based workforce management (WFM), retailers & public sector industries relying on WFM solutions to improve productivity are some of the trends in the space
Workforce management
10
Description Vendor Example
Strong demand for Mobile WFM
There is an upsurge in adoption of mobile based workforce management solution
Kronos - Licensed to more than 250,000 employees across a wide variety of industries
Demand for WFM solutions in retail
Growing demand for WFM in retail industry, it is estimated to have a CAGR of 3% till 2015
Reflexis claims that it has signed 30 new clients in retail over past 1 year
Increasing instances of public sector
usage WFM
Counties and other departments are extensively relying on WFM solution to streamline utilisation
Boulder county implements Kronos WFM to control labor costs, minimize compliance risk, & improve productivity
Workforce management
Vendor Landscape
Tren
ds
“SaaS adoption has slowly started to evolve, as the leading vendors offer both on-premise and on-demand”
Completeness/Strength of the offering;
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Workforce management
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Workforce management software, SearchCRM.com product directory, 2009; Factiva
Time reporting
Workforce scheduling and assignments
Attendance
Productivity analysis
Paid time off
Labor cost distribution Absence management
Copyright © 2013 Capgemini Consulting. All rights reserved.
Integration challenges with Core HRMS, growing importance of social talent management are the key trends in Talent management
Talent Management
11
Vendor Landscape
Description Vendor Example
Growing importance of social talent management
Organisations that want to be at the forefront must move their HR practices into social media age now
An organisation's social HR strategy reflects its culture, it can enhance productivity within an organisation and also collaboration and connectivity
Provides a new breed of HRIS software which is social open and measurable
Integrating challenges with Core HRMS
More than 35% of organizations are not integrating their talent management applications with their core HRMS applications, according to customer reference survey
Lack of usage of an integrated talent management suite is the main reason for integration challenges
NA
Tren
ds
Talent management
“58% of total revenue from talent management is through SaaS solutions”
Completeness/Strength of the offering;
HRMS Solution
HRMS Solutions (Cloud & Mobile) Talent
management
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Recruitment Aligns With Talent Management, Forrester, 2011 ; The Talent Management Suite Market Emerges , Gartner, 2011
Employee Performance
Goal management Career planning
Competency management
Succession planning Talent review Retention
management
Copyright © 2013 Capgemini Consulting. All rights reserved.
Learning management has made the transition from on-premise solutions to SaaS and leading vendors indicate new deals coming in are heavily weighted towards SaaS
Learning management
12
Vendor Landscape
Description Vendor Example
New Players in Learning
management
Talent management solution vendors are looking to enter learning management market
SuccessFactors is moving toward an informal learning offering through its recent acquisition of Jambok
Lumesse developed a learning platform via its acquisition of ExecuTRACK
Learning point solution vendors
have built or acquired
performance capabilities
As learning has become more central to employee development, vendors have responded by expanding their solutions' existing functionality & adding performance management to it
Cornerstone OnDemand, Plateau, and Saba had built performance solutions and now have robust integrated offerings
SumTotal added performance solutions through acquisition of Softscape
Tren
ds
Learning management
“The SaaS model currently accounts for 45% of product revenues in Learning Management”
Completeness/Strength of the offering;
Learning management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; The Forrester Wave: Talent Management: Learning, 2011; CC India Analysis
Leadership development
Learning course administration
Content management
Collaboration Social and informal
learning Professional certification
Mobile learning
Mentoring
Copyright © 2013 Capgemini Consulting. All rights reserved.
Recruiting management solutions have a fair bit of SaaS based solution providers prevalent in the market
Recruiting Management
13
Description Vendor Example
Market consolidation
Acquisitions in the applicant tracking system (ATS) area mean fewer vendors and cater to the needs of both enterprise and SMB customers
Kenexa acquired BrassRing, Cerdian acquired RSI, Sumtotal acquired Softscape and Cybershift
Growth of installed bases of the
existing players
Many vendors have made acquisitions for intellectual property, advanced technology, and increase of customer base
Oracle acquired Taleo to provide a richer recruiting application
Recruiting management
Vendor Landscape
Tren
ds
“Forrester estimates that 83% of the recruitment solutions market is deployed via SaaS”
Completeness/Strength of the offering;
HRMS Solution
HRMS Solutions (Cloud & Mobile) Recruiting
management
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Recruitment Aligns with Talent Management, Forrester Research, 2011; CC India Analysis
Workforce planning Requisitions Sourcing and social
recruiting Candidate
engagement
Applicant evaluation Diversity & compliance Onboarding Talent pools
Copyright © 2013 Capgemini Consulting. All rights reserved.
Compensation & benefits tools become a component of broader talent management suites and there have been significant mergers & acquisitions targets in the market
Compensation & benefits
14
Vendor Landscape
Description Vendor Example
Compensation vendors leverage pay-
for-performance
Compensation specialists leverage the link between rewards and performance
The link between performance and compensation is at least as strong as the link between performance and learning
Workscape added performance to its compensation & benefits capabilities & positioned as an integrated player
Salary.com added performance-based talent management solutions via internal development
Mergers & Acquisitions
There have been significant mergers and acquisitions in the compensation market during the past few years
Examples include Kenexa acquiring Salary.com and ADP's acquisition of Workscape
Tren
ds
Compensation & benefits
“SaaS Penetration in the compensation and benefits function has gained momentum and is currently 52% of the market ”
Completeness/Strength of the offering;
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Compensation & benefits
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Hype Cycle for Human Capital Management Software, Gartner-2011; The Four Pillars Of Talent Management, Forrester, 2010; CC India Analysis
Bonus programs Commissions Stock and long term
incentives
Employee recognition
Base salary administration
Wellness Retirement and
savings Market pricing and
equity
Contents
Introduction
A sneak peek at the Market
HRMS application footprint
Contact Details
15
Want to know more? In the full version you will find which HR cloud applications have which functionality
16
Please get in touch with:
Ronald van den Berg
Competence Cluster Leader Digital HR
Principal Consultant People & Performance
Mob : +31 (0)6 - 15030294
Secretary : +31 (0)30-6898844
Mail to : [email protected]
Tim van der Wal
Business Development
Managing Consultant People & Performance
Mob: +31 6 1503 0286
Secretary : +31 (0)30-6898844
Mail to : [email protected]
Lysette Kampman
Cloudwatch Expert
Managing Consultant People & Performance
Mob: +31 6 29560779
Secretary : +31 (0)30-6898844
Mail to : [email protected]
