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Copyright © 2014 Capgemini Consulting. All rights reserved. Cloud Watch on HCM Summary Version CC India, Research March 2014

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  • 1. Copyright 2014 Capgemini Consulting. All rights reserved. Cloud Watch on HCM Summary Version CC India, Research March 2014

2. Copyright 2013 Capgemini Consulting. All rights reserved. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details 2 3. Copyright 2014 Capgemini Consulting. All rights reserved. Objectives, Approach and Context Provide a single source of information on leading HR solution providers across the globe Identify leading players across HRM SaaS functionalities The study uses publicly available information sources: Company websites Text line searches Industry reports Analysts reports Cloud computing is the availability of hardware, software and data via the internet and it represents the network of connected computers Software as a service (SaaS) is one of the service models offered in cloud computing along with Infrastructure as a service (IaaS), Platform as a service (PaaS) and Network as a service (NaaS) SaaS is a growing phenomenon in the market and has made a successful penetration into mainstream Enterprise IT Earlier, licensed on-premise software was the dominant deployment model in production, but with time, on premise vendors have also begun to offer SaaS based solutions Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business Globally, Capgemini Consulting helps many of its clients on the use of Software as a Service solutions, and this document intends to provide a single source of truth about HR SaaS solutions currently available in the market, with a focus on the European market 3 Version Status Final Authors CC India, Research services Delivered in Q1, 2014 Objectives and Approach Context 4. Copyright 2013 Capgemini Consulting. All rights reserved. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details 4 5. Copyright 2014 Capgemini Consulting. All rights reserved. A sneak peek at HCM Cloud Market(1/2) 5 March, Q1, 2014 Successfactors has introduced SuccessFactors Presentations, a tool which use presentations to automate and improve the quality of talent review process >> Read More on Pg 34 Workday introduced latest update, Workday 21, which includes more than 240 new HR and finance features >> Read More on Pg 37 Peoplefluent introduced Talent Management Suite with performance analytics and pervasive video >> Read More on Pg 41 Kronos introduced Workforce Task Management to its Workforce Tablet which delivers real-time, location-specific store execution information to retailers >> Read More on Pg 46 VENDOR CORNER Cornerstone Learning Cloud connects directly with Workday HCM through a Workday Cloud Connect >> Read More on Pg 49 Lumesse and HireVue entered into a global partnership to expand the talent acquisition reach and functionality of Lumesse TalentLink >> Read More on Pg 55 NGA Human Resources and Securex, a HR services provider are collaborating in Belgium, Luxembourg and France and have now extended their partnership to the Netherlands >> Read More on Pg 67 PARTNERSHIPS, ALLIANCES AND M&AS 6. Copyright 2014 Capgemini Consulting. All rights reserved. A sneak peek at HCM Cloud Market(2/2) 6 March, Q1, 2014 Peoplefluent was recognized as a leader for vendor management systems (VMS) in both the VMS SOW/Project Capabilities and VMS Contingent Capabilities, by Forrester >> Read More on Pg 40 Sumtotals ElixHR Platform was awarded a Gold Brandon Hall Group Excellence Award for Best Advance in Creating a Fully Integrated Talent Management Platform >> Read More on Pg 43 Ventana Research named Kronos the top Hot vendor in workforce management in its Value Index for Workforce Management >> Read More on Pg 46 ANALYSTS SPEAK HR Technology, a Conference and exposition on HR technology to be held on 7th-10th October, 2014 in Las Vegas >> Read More Human Resource Summit 2014 will be held from 8th-10th October, 2014 in Barcelona >> Read More HR Tech Europe 2014 to be held on 23rd-22th October, 2014 in Amsterdam >> Read More EVENTS 7. Copyright 2013 Capgemini Consulting. All rights reserved. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details 7 8. Copyright 2014 Capgemini Consulting. All rights reserved. HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning, Recruitment Management and Compensation & Benefits 8 HCM Cloud Solution Footprint Learning Management HCM Solutions (Cloud & Mobile) Core HR Workforce Management Talent Management Compensation & Benefits Recruitment management Employee Records Payroll Benefit Administration and Enrolment Salary and wage structure Jobs and positions Employee Engagement Compliance Organisational structures Time reporting Workforce scheduling and assignments Attendance Productivity Analysis Paid Time Off Labor Cost Distribution Absence Management Employee Performance Goal Management Career Planning Competency Management Succession Planning Talent Review Retention Management Leadership Development Learning Course Administration Content Management Mobile Learning Mentoring Collaboration Social and Informal Learning Professional Certification Bonus Programs Commissions Stock and Long Term Incentives Employee Recognition Base Salary Administration Wellness Retirement and Savings Market Pricing and Equity (Strategic) Workforce Planning Requisitions Sourcing and Social Recruitment Candidate Engagement Applicant Evaluation Diversity & Compliance Onboarding Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis 9. Copyright 2014 Capgemini Consulting. All rights reserved. HCM Solutions (Cloud & Mobile) Core HR Organizations tend to integrate social networking activities to leverage Core HR data activities to drive best-in-class business results Core HR Solutions 9 Core HR Licensed on-premise software remains the dominant deployment model in production with SaaS based solutions contributing only 18% of Core HR segments revenues1 Description Vendor Example Integrating social media into core HR activities boosts collaboration Using HR software that embeds social media into daily activities and processes that encourage employees in all work locations to communicate and collaborate in real-time and via mobile app Infors HCM app fosters collaboration by displaying social networking activities and documents from within the people tracking software Focus on full technology integration Companies need to move away from information silos to unified Core HR systems Solutions must centralize the HR management throughout the life cycle of employees SuccessFactors Employee Central enables global HR teams to focus on creating strategic value for the business by streamlining processes and providing access to information that supports faster decision-making Trends Employee Records Payroll Benefit Administration and Enrolment Salary and wage structure Jobs and positions Employee Engagement Compliance Organisational structures Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/ 10. Copyright 2014 Capgemini Consulting. All rights reserved. WFM consolidation will continue to occur in the vendor/provider market through partnerships and acquisitions across the industries Workforce Management Solutions 10 HCM Solutions (Cloud & Mobile) Workforce Management Time reporting Workforce scheduling and assignments Attendance Productivity Analysis Paid Time Off Labor Cost Distribution Absence Management Workforce Management SaaS adoption has slowly started to evolve, as the leading vendors have now begun to offer both on-premise and SaaS solutions Note: 1 CAGR refers to Compound Annual Growth Rate Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012; Hype Cycle for Human Capital Management Software, Gartner 2013 Description Vendor Example Adoption of integrated WFM solutions Organizations are looking for integrated WFM solutions due to market consolidation in industries like healthcare and the emergence of specialized needs such as fatigue management in regulated industries Kronos workforce central puts time and attendance, scheduling, absence management, HR labor analytics etc. into a single integrated WFM system Improvement of workforce analytics reporting and visualization Traditional BI providers like Oracle, SAS, SAPare improving their analytics reporting flexibility, usability and visualization options via acquisitions or organic development Large HR/payroll service providers (e.g., ADP, Ceridian, Ultimate Software) have significantly strengthened their workforce analytics applications and offerings Trends 11. Copyright 2014 Capgemini Consulting. All rights reserved. Need to provide integrated talent management solutions and enhanced charting and visualization are the key trends in talent management Talent Management Solutions 11 HCM Solutions (Cloud & Mobile) Talent Management Employee Performance Goal Management Career Planning Competency Management Succession Planning Talent Review Retention Management Talent Management The market for integrated talent management systems will reach nearly $5 bn in 2014 Description Vendor Example Integrated talent management systems is the new focus to solution providers ERP providers like Oracle, SAP and Workday etc. are focusing on incorporating analytics platforms, mobile interfaces in their HR solution offerings Offering solutions that enable them to configure integrations to third party HCM systems of record through the use of standards-based tools Oracle Talent Management Cloud delivers end-to-end talent management with a single, integrated solution that enables organizations to recruit, nurture, and retain top talent Enhancing charts and visualization capabilities Talent management vendors will continue to enhance charting and visualization capabilities in their product Workday's faceted search integration with n-Box and active organization charts in multiple vendor offerings Trends Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Global Human Capital Trends 2014,Deloitte University Press 2013; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis; 12. Copyright 2014 Capgemini Consulting. All rights reserved. Over time, there have been rising need for customization in learning management to adapt to the end users preferences Learning Management Solutions 12 Learning Management HCM Solutions (Cloud & Mobile) Leadership Development Learning Course Administration Content Management Collaboration Social and Informal Learning Professional Certification Mobile Learning Mentoring Learning Management In Learning Management, the SaaS model currently accounts for 45% of its product revenues Description Vendor Example Advancement of Social learning platforms Most of the corporate learning vendor offerings incorporate social software features or integrate with enterprise social tools to provide employees and other stakeholders with an engaging learning environment IBMs Kenexa provides Social Learning Management System contains learning management functionality to administrate, document, track, report and deliver content and courses in support of classroom, online, mobile and social learning Gamification in Workplace Learning Global game-based learning market reached $1.2 billion in 2011. and is estimated to more than double to $2.5 billion by 2015 Peoplefluent released its Workforce Explorer iPad app which includes a first of its kind gamification functionality, called Workforce Explorer Challenge Trends Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Hype Cycle for Human Capital Management Software, Gartner 2013; http://www.upsidelearning.com/blog/index.php/2012/09/18/4-key-emerging-trends-in-lms/; CC India Analysis 13. Copyright 2014 Capgemini Consulting. All rights reserved. Recruiting technology is now gravitating toward customer relationship marketing focusing on candidate experience and identifying the right candidate from the entire pool Recruitment Management Solutions 13 HCM Solutions (Cloud & Mobile)Recruitment management (Strategic) Workforce Planning Requisitions Sourcing and Social Recruitment Candidate Engagement Applicant Evaluation Diversity & Compliance OnboardingTalent Pools Recruitment management 83% of the product revenues of recruitment solutions market was contributed by SaaS based solutions Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; Hype Cycle for Human Capital Management Software, Gartner 2013; CC India analysis Description Vendor Example Social recruitment and ATS(Application tracking system) Although the ATS market is mature, social recruitment is dynamic and growing rapidly Tools to manage the interactions and optimize the candidate experience have grown Oracle Taleo Social Sourcing Cloud Service is a referral recruiting tool integrated with leading social networks such as Facebook, LinkedIn, and Twitter Video, Bigdata and Analytics on the rise Video interviews and video resumes will be on the forefront Help parse applicant information and predict those who are likely to be stellar performers Workday provides mobile analytics feature in its Workday Recruiting that allow recruiters to conduct headcount planning and job requisition analytics on the go Trends 14. Copyright 2014 Capgemini Consulting. All rights reserved. Compensation & Benefits tools have become a component of broader Talent Management suites and there have been significant mergers & acquisitions in the market Compensation & Benefits Solutions 14 HCM Solutions (Cloud & Mobile) Compensation & Benefits Bonus Programs Commissions Stock and Long Term Incentives Employee Recognition Base Salary Administration Wellness Retirement and Savings Market Pricing and Equity Compensation & Benefits SaaS penetration in the Compensation and benefits function has gained momentum and contributes 52% of this segments product revenues Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis Description Vendor Example Compensation vendors leverage pay-for- performance Compensation specialists leverage the link between rewards and performance Workscape added performance to its Compensation & Benefits capabilities Mergers & Acquisitions There have been significant mergers and acquisitions in the compensation market during the past few years Kenexa acquired Salary.com, a provider of on-demand talent management, payroll, and compensation solutions and ADPs acquired Workscape, provider of integrated benefits and talent management solutions and services Trends 15. Copyright 2013 Capgemini Consulting. All rights reserved. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Solutions application footprint Contact Details 15 16. Copyright 2014 Capgemini Consulting. All rights reserved. Please get in touch with: Want to know more? 16 Ronald van den Berg Principal Consultant People & Performance Mob: +31 (0)6 15030294 Secretary: +31 (0)30-6898844 Mail to: [email protected] Tim van der Wal Managing Consultant People & Performance Mob: +31 6 1503 0286 Secretary: +31 (0)30-6898844 Mail to: [email protected] Lysette Kampman Managing Consultant People & Performance Mob: +31 6 29560779 Secretary: +31 (0)30-6898844 Mail to: [email protected] Peter Speleers Practice Manager HCM Technology Transformation Services Mob: +3227081666 Mail to: [email protected] Hannele Koskenmki Managing Applications Consultant Mob: +358405108973 Mail to: [email protected] Andreas Stlbck Consultant Mob: + 46703395607 Mail to: [email protected] Hugo Ruiz Managing Consultant Mob: 0034-647746053 Mail to: [email protected] Ronan How UK HR Cloud Lead Mob: +447891158643 Mail to: [email protected] Agra Fernando HCM Consultant Mob: +49151402504 60 Mail to: [email protected]