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INNOVATIONS IN CIT AND HOMELESS OUTREACH: AN INTER-AGENCY, MULTI DISCIPLINARY APPROACH IN FLORIDA Presented by Ofc. D. McDonald and Dep. S. Krager

CIT Presentation 2016 - Finalized

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Page 1: CIT Presentation 2016 - Finalized

INNOVATIONS IN CIT AND

HOMELESS OUTREACH:

AN INTER-AGENCY, MULTI

DISCIPLINARY APPROACH

IN FLORIDA

Presented by Ofc. D. McDonald and Dep. S. Krager

Page 2: CIT Presentation 2016 - Finalized

Your Presenters

Dep. Stephanie Krager

Hillsborough County

Sheriff’s Office

Tampa, FL

Homeless Initiative,

CIT Coordinator

Ofc. Daniel McDonald

Tampa Police

Department

Tampa, FL

Homeless Initiative,

CIT Coordinator

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Phone: (813) 247-0330

E-mail: [email protected]

Deputy Stephanie Krager

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About Us

Deputy Stephanie Krager

Hillsborough County Sheriff’s Office

Tampa, FL

Over 25 years of law enforcement experience

Founded HCSO's CIT program in 2004

Coordinates the HCSO Homeless Initiative since 2013 where she has personally assisted over 200 chronically homeless persons obtain permanent housing

Deputy Krager has been honored with over 40 awards and commendations.

Her innovations in crisis intervention and homelessness was recently recognized in a private meeting with President Barack Obama

Awarded Deputy of the Year, April 2016

Nominated for DOJ Community Policing Award, April 2016

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Phone: (813) 242-3825

E-Mail: [email protected]

Officer Daniel McDonald, MPA

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About Us

Officer Daniel McDonald

Tampa Police Department

Tampa, FL

24 years of law enforcement and corrections experience

Founded the TPD Homeless Initiative in 2012 to address the needs of the chronically homeless

Founded the TPD Crisis Intervention Team in 2015

Officer McDonald's achievements have received worldwide attention

His work has been featured on the Today Show, Inside Edition, ABC News, CNN, People Magazine, the Tampa Tribune, the Tampa Bay Times, the Times of India and the Daily Mail (London)

He has received several awards including TPD Officer of the Month and the Housing & Education Alliance Community Hero award.

Nominated for the Distinguished Service Award, April 2016, by the Florida Council on Crime and Delinquency (FCCD)

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About Us

Dep. Krager brings a crisis intervention background,

then added homeless initiative responsibilities

Ofc. McDonald brings a homeless outreach

background, then added crisis intervention

responsibilities

Their programs have converged into a combined

crisis intervention team and homeless initiative

because of the success of their methodology

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Today’s Presentation

We are leading the way with an innovative joint

agency program that combines crisis intervention

and homeless outreach teams

The Tampa area has a population of 4.3 million

The Hillsborough County Sheriff's Office ranks as one of

the top-ten largest sheriff's offices in the nation with

over 2,000 law enforcement and detention deputies

The Tampa Police Department has over 1,000 officers

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Today’s Presentation

By proactively engaging clients before they reach a

crisis point, cross-trained officers and deputies can

assess and treat their client's mental health and / or

addictions while simultaneously housing them

through a housing-first strategy

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The Homeless Circle of Life

Homelessness

Mental Illness Addictions

Jail

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Objectives

1. Intergrating CIT with Homeless Outreach:

Turning Reactivity into Proactivity

CIT Teams by definition respond to persons in crisis

Your presenters will discuss the benefits of integrating

crisis intervention teams with homeless outreach teams

This yields cross-trained officers possessing the tools to

reduce future crisis situations by addressing both their

client's mental health needs and housing needs

In short - we bridge the gap between mental wellness

and mental illness

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Objectives

2. Media Relations & Social Media

Your presenters will demonstrate how an effective

media relations strategy can build community support

for a joint CIT / homeless outreach program

We will present case studies to demonstrate how we

leverage media coverage for improved community

relations, capacity building and facilitating the

donations of goods and services

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Objectives

3. Doing More with Less

Law Enforcement Agencies throughout the nation serve

their communities while coping with the realities of

diminishing resources

Who has an unlimited budget? Anyone?

Your presenters will explain how to leverage the fiscal

benefits of a joint CIT / homeless outreach team

through inter-agency cooperation and community

partnerships

Page 14: CIT Presentation 2016 - Finalized

The Concept: Why our Program Works

HCSO and TPD have jointly developed a combined

CIT and homeless outreach program

We proactively meet the needs of the highest system

utilizers while minimizing the likelihood of future crisis

situations

Up to 46% of chronically homeless persons suffer from

mental illness and / or substance abuse issues (source: NAMI)

―If you want to go fishing, go where the fish are‖

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The Concept: Why our Program Works

0

100000

200000

300000

Days in Jail by Top Consumers(Each has 20-157 arrests)

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The Concept: Why our Program Works

Source: University of Tampa

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A Classic Example

Murray Barr AKA ―Million Dollar Murray‖ was

homeless in Reno, Nevada

―If you totted (sic) up all his hospital bills for the ten

years that he had been on the streets—as well as

substance-abuse-treatment costs, doctors’ fees, and

other expenses—Murray Barr probably ran up a

medical bill as large as anyone in the state of

Nevada‖

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A Classic Example

―It cost us one million dollars not to do something

about Murray‖

(Source: Malcolm Gladwell, www.gladwell.com)

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Integrating CIT and Homeless Outreach

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Integrating CIT and Homeless Outreach

Our model is based on street engagement

We go to the clients – we do not wait for them to come

to us

Many are located during outreach events

We conduct vulnerability surveys (VI/SPDAT)

Mental illness, addictions, medical problems are

diagnosed before they reach a crisis point

Page 21: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

Is this man in crisis?

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Integrating CIT and Homeless Outreach

Is this man in crisis?

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―Charles‖

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Integrating CIT and Homeless Outreach

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―William‖

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Integrating CIT and Homeless Outreach

A Hillsborough County deputy tried to serve an

eviction notice to 59-year-old William Paxton Elliott

Elliott was armed and confronted the deputy

The deputy tried to protect himself by locking

himself in a bathroom

The deputy was able to escape

The suspect then barricaded himself inside the unit

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Integrating CIT and Homeless Outreach

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Integrating CIT and Homeless Outreach

Elliott has been permanently housed by the HCSO

Homeless Initiative in the ―Homes of Second

Chances‖

Page 29: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

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―John‖

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Integrating CIT and Homeless Outreach

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Integrating CIT and Homeless Outreach

John lived on a cardboard box in downtown Tampa

He described himself as ―invisible‖

Has a mental health diagnosis

I discovered that he had $42,000 in the bank

John now lives in permanent housing

Page 33: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

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―Daniel‖

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Integrating CIT and Homeless Outreach

Almost homeless, 74-year-old vet benefits from outreach (Source: Tampa Tribune)

Page 36: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

Daniel, 74, was living on $600 a month from his part-time job at a car wash

He lived on the front porch in a dilapidated house without heat

He never had a bank account

Dep. Krager took Daniel to a local bank and helped him open an account

He received $14,000 in past-due benefits

Daniel is now permanently housed, receiving a $1,400 monthly pension

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―Rocky and Evelyn‖

Page 38: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

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Integrating CIT and Homeless Outreach

Rocky and Evelyn have been homeless for 3 years

They have been together for 22 years

They both suffer from disabling conditions

They wanted to get married and get into housing

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Integrating CIT and Homeless Outreach

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Integrating CIT and Homeless Outreach

Page 42: CIT Presentation 2016 - Finalized

―Edgardo‖

Page 43: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

Page 44: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

Page 45: CIT Presentation 2016 - Finalized

Integrating CIT and Homeless Outreach

Page 46: CIT Presentation 2016 - Finalized

Media Relations & Social Media

Page 47: CIT Presentation 2016 - Finalized

Media Relations & Social Media

Page 48: CIT Presentation 2016 - Finalized

Media Relations & Social Media

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Media Relations & Social Media

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Media Relations & Social Media

Orlando Sentinel - Young Homeless Family Gets

Shuffled in Good Intentions – April 18, 2016

―In the no-good-deed-goes-unpunished file, two Goodwill

Industries workers who tried to help a young homeless

mother and her three children get off the streets have

incurred the wrath of Hillsborough County Sheriff's Office

and the Tampa Police Department after the family was sent

there via Greyhound bus‖.

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Media Relations & Social Media

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Media Relations & Social Media

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Media Relations & Social Media

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Media Relations & Social Media

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Media Relations & Social Media

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Fiscal Challenges: Doing More with Less

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We Offer These Services

Full-service crisis intervention teams

Birth certificates

This is a barrier to permanent housing

Service providers will not fund

This is funded through church donations

Social Security cards

Florida ID cards

We have an MOU (agreement) with the Tax Collector

Immigration documents for ID cards

Marriage certificates for ID cards

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We Offer These Services

Medicaid/Medicare

VA benefits and programs (for veterans)

Hillsborough County Health Care

Bus passes

Long distance to reunite clients with their families

We verify that the client has a support network in place

Local passes for clients get to court, doctors

appointments and job interviews

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We Offer These Services

Verifications of Disability to qualify for benefits

Collaborate with the city prosecutor on the

Municipal Diversion Agreement (MDA)

Defendants willing to receive assistance can have their

charges dismissed in 30 days

Collaborate with the Office of the Public Defender

on clients with criminal charges that are mentally ill

and homeless

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We Offer These Services

Provide toiletries, clothing & items necessary for

street survival to clients

Assist with clothing for job interviews

Perform media relations functions

Conduct monthly outreach events throughout the

county, including events with the VA

Annual Point-in-Time Count (Homeless Census)

Page 61: CIT Presentation 2016 - Finalized

Community Collaboration

We attend meetings with:

Florida CIT Coalition

Partners in Crisis

Hillsborough County Acute Care Partnership

Hillsborough County Continuum of Care

SPAN (Service Providers Advisory Network)

VA – HUD VASH program for veterans

PIP (Pre-Trial Intercept) Program

Hillsborough Safe and Sound

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Community Collaboration

We have developed partnerships with the following

agencies:

Agency for Community Treatment Services (ACTS)

Gracepoint Wellness

Tampa Crossroads

James A. Haley Veterans Hospital

Hillsborough County Homeless Services

Catholic Charities

Salvation Army

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Community Collaboration

We have developed partnerships with the following

agencies:

Society of St. Vincent de Paul

Department of Highway Safety and Motor Vehicles

Hillsborough County Tax Collector

Clerk Of the 13th Circuit Court – Civil

Lazy Days Employee Foundation

Metropolitan Ministries

Tampa Hillsborough Homeless Initiative (THHI)

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How Much is Our Annual Budget?

Anyone? Anyone?

Hillsborough County Sheriff’s Office (HCSO)

$

Tampa Police Department

$

Page 65: CIT Presentation 2016 - Finalized

How Much is Our Annual Budget?

Anyone? Anyone?

Hillsborough County Sheriff’s Office (HCSO)

$ ZERO

Tampa Police Department

$ ZERO

Page 66: CIT Presentation 2016 - Finalized

How Much is Our Annual Budget?

Anyone? Anyone?

Hillsborough County Sheriff’s Office (HCSO)

$ ZERO

Tampa Police Department

$ ZERO

We operate our programs at no cost to the

taxpayers (except salaries and vehicles)

Page 67: CIT Presentation 2016 - Finalized

•We hope you enjoyd our presentation

•Are there any questions?

Thank You for Attending

Page 68: CIT Presentation 2016 - Finalized

• Dep. Stephanie Krager:

[email protected]

• Ofc. Daniel McDonald

[email protected]

Thank You for Attending