Upload
will-gazall
View
309
Download
0
Embed Size (px)
Citation preview
Chapter 11 - Supply Chain Management
Chapter 11Supply Chain Management
True / False Questions
1. A company's supply chain involves the flow of materials and information from suppliers, through production, to the end users. TRUE
Difficulty: EasyTLO: 1Taxonomy: Knowledge
2. In supply chain organizations, functions must operate independently of each other. FALSE
Difficulty: EasyTLO: 14Taxonomy: Knowledge
3. CPFR is the use of e-mail between vendors and purchasing to place orders. FALSE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
4. Distribution requirements planning (DRP) is an expanded concept of MRP which incorporates multinational inventory management. FALSE
Difficulty: MediumTLO: 11Taxonomy: Knowledge
11-1
Chapter 11 - Supply Chain Management
5. Every business organization is part of at least one supply chain. TRUE
Difficulty: MediumTLO: 1Taxonomy: Knowledge
6. JIT delivery, i.e. frequent deliveries of small shipments, actually results in an increase in the transportation cost per unit. TRUE
Difficulty: MediumTLO: 4Taxonomy: Knowledge
7. The materials in the supply chain flow toward the end of the chain, while the information and the dollars move toward the beginning of the chain. FALSE
Difficulty: MediumTLO: 3Taxonomy: Knowledge
8. Supply chains are sometimes referred to as value chains because they reflect the concept that value is added as goods and services progress through the chain. TRUE
Difficulty: MediumTLO: 1Taxonomy: Knowledge
11-2
Chapter 11 - Supply Chain Management
9. The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain. TRUE
Difficulty: MediumTLO: 2Taxonomy: Knowledge
10. The need for supply chain management increases as globalization increases. TRUE
Difficulty: MediumTLO: 5Taxonomy: Knowledge
11. The design of the supply chain and establishing partnerships with vendors and distributors are examples of operating issues in a supply chain. FALSE
Difficulty: MediumTLO: 6Taxonomy: Knowledge
12. Traffic management refers to truck movement within our parking areas. FALSE
Difficulty: HardTLO: 11Taxonomy: Knowledge
13. One of the major reasons for a company to adopt third party logistics is to concentrate on one's core business. TRUE
Difficulty: MediumTLO: 11Taxonomy: Knowledge
11-3
Chapter 11 - Supply Chain Management
14. E-commerce refers to the use of electronic technology to facilitate business transactions. TRUE
AACSB: ITDifficulty: EasyTLO: 4Taxonomy: Knowledge
15. E-commerce involves business-to-business (B2B) interaction only. FALSE
Difficulty: EasyTLO: 4Taxonomy: Knowledge
16. Disintermediation refers to the phenomenon that the traditional retailer or service provider is reduced or eliminated in a supply chain. TRUE
Difficulty: MediumTLO: 14Taxonomy: Knowledge
17. Most people working for a business organization are somehow involved with the supply chain of that business. TRUE
Difficulty: EasyTLO: 1Taxonomy: Knowledge
11-4
Chapter 11 - Supply Chain Management
18. Strategic partnering is encouraged when two or more business organizations have complementary products or services that would benefit the others. TRUE
Difficulty: EasyTLO: 9Taxonomy: Knowledge
19. Forming strategic partnerships is beneficial for two or more business organizations that have the same products or services. FALSE
Difficulty: MediumTLO: 9Taxonomy: Knowledge
20. Inventory velocity refers to the average speed (in miles/hour) of material handling equipment in a warehouse. FALSE
Difficulty: EasyTLO: 10Taxonomy: Knowledge
21. Global supply chains make purchasing easier because of more options. FALSE
Difficulty: HardTLO: 4Taxonomy: Knowledge
22. Centralized or decentralized purchasing is directly related to the size of an organization. FALSE
Difficulty: HardTLO: 7Taxonomy: Knowledge
11-5
Chapter 11 - Supply Chain Management
23. The optimization of the supply chain uses a mathematical model to determine the optimal number of business organizations to be included in the chain. FALSE
Difficulty: MediumTLO: 3Taxonomy: Knowledge
24. Information technology is the key to success of global supply chains. TRUE
Difficulty: EasyTLO: 5Taxonomy: Knowledge
25. Bullwhip effect refers to a phenomenon that demand variations that exist at the customer end of the supply chain are magnified as orders are generated back through the supply chain. TRUE
Difficulty: MediumTLO: 2Taxonomy: Knowledge
26. Starting with the final customer and moving backward through the supply chain, batch sizes and the level of safety stock tend to decrease. FALSE
Difficulty: MediumTLO: 2Taxonomy: Knowledge
27. Scheduling and maintaining equipment are operational decisions. TRUE
Difficulty: EasyTLO: 6Taxonomy: Knowledge
11-6
Chapter 11 - Supply Chain Management
28. To prevent temporary storage in a warehouse, cross docking can be used. TRUE
Difficulty: MediumTLO: 11Taxonomy: Knowledge
29. Delayed differentiation is a means of increasing product variety without building the customized product from scratch or keeping large inventories of custom products. TRUE
Difficulty: HardTLO: 4Taxonomy: Knowledge
30. Returned goods are part of reverse logistics. TRUE
Difficulty: MediumTLO: 12Taxonomy: Knowledge
31. A 30% reduction in product and service variety won't really affect the efficiency of a supply chain. FALSE
Difficulty: MediumTLO: 14Taxonomy: Knowledge
32. The service function of purchasing interfaces with many area including legal, accounting, and engineering functions. TRUE
Difficulty: EasyTLO: 6Taxonomy: Knowledge
11-7
Chapter 11 - Supply Chain Management
33. Gate keeping manages the cost of shipping returned goods. FALSE
Difficulty: HardTLO: 12Taxonomy: Knowledge
34. Outsourcing logistics gives a company less flexibility because it forces them to focus more on core businesses. FALSE
Difficulty: MediumTLO: 12Taxonomy: Knowledge
35. Vendor analysis examines the function of purchased parts and materials with a view towards improvement or cost reduction. FALSE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
36. Using third party fulfillment means losing control of fulfillment. TRUE
Difficulty: MediumTLO: 11Taxonomy: Knowledge
37. Price is the primary determining factor in choosing a vendor since most products are essentially the same. FALSE
Difficulty: EasyTLO: 4Taxonomy: Knowledge
11-8
Chapter 11 - Supply Chain Management
38. RFID eliminates the need for counting and bar-code scanning. TRUE
Difficulty: MediumTLO: 4Taxonomy: Knowledge
39. The importance of purchasing relates only to the cost of parts and materials purchased, which is often 60% or more of the cost of finished goods. FALSE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
40. The importance of purchasing is the cost of goods purchased, the quality of goods and services, and the timing of deliveries of goods or services. TRUE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
41. Vendor analysis is the process that evaluates the source of supply in terms of price, quality, reputation, and service. TRUE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
11-9
Chapter 11 - Supply Chain Management
42. In e-commerce, the front-end design is significantly more important than the back-end design. FALSE
AACSB: ITDifficulty: MediumTLO: 8Taxonomy: Knowledge
43. One disadvantage to RFID's is that they require a ‘line of sight' for reading. FALSE
Difficulty: HardTLO: 4Taxonomy: Knowledge
44. Decentralized purchasing can usually offer quicker response than centralized purchasing. TRUE
Difficulty: EasyTLO: 7Taxonomy: Knowledge
45. Some firms have structured their procurement function to include both centralized and decentralized purchasing. TRUE
Difficulty: EasyTLO: 4Taxonomy: Knowledge
11-10
Chapter 11 - Supply Chain Management
46. Creating an effective supply chain requires linking the marketing, distribution, and supplier channels. TRUE
Difficulty: MediumTLO: 13Taxonomy: Knowledge
47. An advantage of decentralized purchasing is the attention given to local needs. TRUE
Difficulty: MediumTLO: 7Taxonomy: Knowledge
48. Event management is the advanced planning required for major performances such as concerts or conferences. FALSE
Difficulty: MediumTLO: 6Taxonomy: Knowledge
49. Supplier certification is the first step required in a supplier audit program. FALSE
Difficulty: MediumTLO: 9Taxonomy: Knowledge
50. Design and purchasing people should work closely because changes in design, specifications, or materials can impact future purchase requirements. TRUE
Difficulty: MediumTLO: 6Taxonomy: Knowledge
11-11
Chapter 11 - Supply Chain Management
51. The purchasing cycle ends when the purchasing department is notified that the supplier has shipped the items. FALSE
Difficulty: HardTLO: 6Taxonomy: Knowledge
52. Producing and shipping in large lots may reduce costs but increase lead times. TRUE
Difficulty: MediumTLO: 14Taxonomy: Knowledge
53. Variations create uncertainty, thereby causing inefficiencies in a supply chain. TRUE
Difficulty: MediumTLO: 14Taxonomy: Knowledge
54. Disintermediation is the refusal of one party to use mediators for price negotiation. FALSE
Difficulty: MediumTLO: 14Taxonomy: Knowledge
Multiple Choice Questions
11-12
Chapter 11 - Supply Chain Management
55. Which of the following is not a goal of supply chain management? A. fewer suppliers and long-term relationshipB. small lot sizesC. on time deliveriesD. lowest possible transportation costsE. delivery often to the place of use
Difficulty: EasyTLO: 2Taxonomy: Knowledge
56. Logistics includes all of these except: A. the movement of materials within a production facilityB. incoming shipments of goods or materialsC. outgoing shipments of goods or materialsD. customer selectionE. returned goods processing
Difficulty: MediumTLO: 11Taxonomy: Knowledge
57. Small changes in consumer demand can result in large variations in orders placed because of the A. Supply chainB. Safety stock requirementC. Lead time effectD. Bullwhip effectE. FCFS scheduling
Difficulty: MediumTLO: 14Taxonomy: Knowledge
11-13
Chapter 11 - Supply Chain Management
58. RFID chips: (I) are used to track goods in distribution(II) are used to track job progress in production(III) may provide special instructions to operators(IV) can be used in inventory record keeping A. II and III onlyB. I and II onlyC. II, III, and IVD. I, II, and IVE. IV only
Difficulty: MediumTLO: 4Taxonomy: Knowledge
59. Which of the following is not a benefit of RFID? A. increased productivityB. elimination of paper workC. frequent deliveries of smaller shipmentsD. reduction in clerical laborE. increased accuracy
Difficulty: HardTLO: 4Taxonomy: Knowledge
60. A factor that makes it desirable for business organizations to actively manage their supply chains is: A. more potential vendorsB. increasing globalizationC. downsizingD. the internetE. RFID's
Difficulty: HardTLO: 4Taxonomy: Knowledge
11-14
Chapter 11 - Supply Chain Management
61. Which of the following is not a benefit of effective supply chain management? A. lower inventory costsB. higher productivityC. shorter lead timesD. greater customer loyaltyE. larger number of suppliers
Difficulty: MediumTLO: 2Taxonomy: Knowledge
62. Which of the following is not a measure of the reliability of the supply chain? A. supply chain response timeB. on-time deliveryC. fill rateD. lead time variabilityE. improving e-fulfillment statistics
Difficulty: HardTLO: 13Taxonomy: Knowledge
63. The automatic identification of material is part of: A. holding costsB. RFIDC. working capital reductionD. net present value calculationsE. vendor analysis
Difficulty: MediumTLO: 4Taxonomy: Knowledge
11-15
Chapter 11 - Supply Chain Management
64. Which of the following is not an application of E-business? A. internet buying and sellingB. e-mailC. order and shipment trackingD. electronic data interchange (EDI)E. universal product codes
Difficulty: MediumTLO: 8Taxonomy: Knowledge
65. Which of the following is an advantage of e-business? (I) reduction of transaction costs(II) shortened supply chain response time(III) greater customer loyalty A. IB. IIC. I and IID. II and IIIE. I, II, and III
Difficulty: MediumTLO: 8Taxonomy: Knowledge
66. Which of the following is a barrier to integration of separate organizations in the supply chain? (I) conflicting objectives of the companies in the chain.(II) different level of capacity of the companies in the chain.(III) reluctance of the organizations in the chain to allow other organizations access to their data. A. I onlyB. I and IIC. II and IIID. I and IIIE. I, II and III
Difficulty: HardTLO: 14Taxonomy: Knowledge
11-16
Chapter 11 - Supply Chain Management
67. _________ has helped business concentrate on their core business. A. Supply ChainsB. SchedulingC. OutsourcingD. ERPE. Lean Production
Difficulty: HardTLO: 4Taxonomy: Knowledge
68. Outsourcing followed by __________ is not simple. A. IntegrationB. UnionizationC. BacksourcingD. ComputerizationE. Just-in-time
Difficulty: HardTLO: 5Taxonomy: Knowledge
69. The interface between the firm and its suppliers is: A. purchasingB. productionC. distributionD. engineeringE. accounting
Difficulty: EasyTLO: 7Taxonomy: Knowledge
11-17
Chapter 11 - Supply Chain Management
70. The two types of decisions that are relevant to supply chain management are: A. Short, long termB. Domestic, internationalC. Location, layoutD. In-source, out-sourceE. Strategic, operational
Difficulty: HardTLO: 6Taxonomy: Knowledge
71. One important objective of purchasing is to: A. set quality standards for purchased itemsB. be knowledgeable about new productsC. maintain numerous sources of supplyD. obtain the lowest prices on all purchased itemsE. determine the processes that should be used
Difficulty: HardTLO: 6Taxonomy: Knowledge
72. The purchasing cycle begins with: A. selecting a supplierB. placing an orderC. evaluating potential vendorsD. conducting a value analysisE. receiving a requisition
Difficulty: EasyTLO: 6Taxonomy: Knowledge
11-18
Chapter 11 - Supply Chain Management
73. Examination of the sources of supply for purchased parts or materials in order to improve performance is called: A. vendor analysisB. value analysisC. negotiated purchasingD. reverse engineeringE. disintegration
Difficulty: MediumTLO: 6Taxonomy: Knowledge
74. Vendor analysis has the greatest potential for savings for items which have: A. low cost per unitB. low annual cost-volumeC. high cost per unitD. high annual usageE. high annual cost-volume
Difficulty: HardTLO: 6Taxonomy: Knowledge
75. Which of the following is not true of vendor analysis? A. It involves an examination of the function of purchased parts or raw materials.B. Its purpose is to reduce costs and/or improve performance of purchased goods or services.C. It is usually performed only periodically.D. Representatives from design and operations may work with purchasing.E. If improvements are identified, purchasing implements those that purchasing agrees are justified.
Difficulty: HardTLO: 6Taxonomy: Knowledge
11-19
Chapter 11 - Supply Chain Management
76. Which of the following is not a performance driver? A. QualityB. CostC. StabilityD. VelocityE. Flexibility
Difficulty: HardTLO: 13Taxonomy: Knowledge
77. Which of the following would not usually be a main factor in selecting a vendor? A. locationB. priceC. qualityD. inventory turnoverE. vendor services
Difficulty: MediumTLO: 6Taxonomy: Knowledge
78. Which of the following is part of the purchasing cycle? (I) Purchasing selects a supplier.(II) Orders from vendors are received.(III) Purchasing receives a requisition. A. II and IIIB. I, II, and IIIC. I onlyD. I and IIE. I and III
Difficulty: MediumTLO: 6Taxonomy: Knowledge
11-20
Chapter 11 - Supply Chain Management
79. Which of the following is not a key consideration when a company chooses a supplier? A. lead time and on-time deliveryB. reputation and financial stabilityC. value analysisD. quality and Quality assuranceE. flexibility of design change
Difficulty: HardTLO: 7Taxonomy: Knowledge
80. Which of the following is not a benefit of centralized purchasing? A. potential for quantity discountsB. better service from suppliersC. quick response to local needsD. potential for use of purchasing specialistsE. supplier research
Difficulty: MediumTLO: 7Taxonomy: Knowledge
81. The purchasing perspective of the supplier as a partner is characterized by: A. an emphasis on low pricesB. one or a few suppliersC. low flexibilityD. 100% inspection for qualityE. low volume
Difficulty: MediumTLO: 7Taxonomy: Knowledge
11-21
Chapter 11 - Supply Chain Management
82. Vendor Analysis is the examination of the _________ of purchased materials. A. FunctionB. SourceC. QualityD. CycleE. Quantity.
Difficulty: HardTLO: 6Taxonomy: Knowledge
83. A system for inventory management involving multi-echelon warehouses is called: A. MRPB. EOQC. CRPD. JITE. DRP
Difficulty: MediumTLO: 10Taxonomy: Knowledge
84. Which of the following is a principle required for ethical behavior in purchasing? A. loyalty to employer.B. justice to those you deal with.C. faith in your profession.D. all of the above.E. none of the above.
AACSB: EUDifficulty: EasyTLO: 6Taxonomy: Knowledge
11-22
Chapter 11 - Supply Chain Management
85. The activity which begins with a request from within the organization is: A. Outsourcing searchB. Purchasing cycleC. Supplier selectionD. Order receiptE. Supply chain management
Difficulty: MediumTLO: 6Taxonomy: Knowledge
86. Our organization can obtain visibility to potential trading partners on the internet by using: A. C2CB. B2CC. B2BD. C2BE. None of the above
AACSB: ITDifficulty: MediumTLO: 9Taxonomy: Knowledge
87. Real time information about product movement on store shelves could benefit from the use of: A. batch processingB. economic order quantitiesC. statistical process controlD. radio frequency identification tagsE. infrared remote scanners
Difficulty: MediumTLO: 8Taxonomy: Knowledge
11-23
Chapter 11 - Supply Chain Management
88. The website and order fulfillment are essential features of: A. delayed differentiationB. e-commerceC. internet service providersD. inventory balancingE. market segmentation
Difficulty: MediumTLO: 8Taxonomy: Knowledge
11-24