Central Today Issue 64

News | Initiatives | Interviews | Personalities | Information | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520

Issue 64 | June/July 2011

Water WorriesIs quenching agriculture’s thirst and protecting our environment just a wet dream?

Number CrunchingThe number one secret to making money

Budget Breakdown Steady as she goes, for now

NZ Wine’s Phil Gregan on an industry that’s altered landscapes, fuelled the economy and revolutionised our lifestyle…

The effects of plastic on the environment are already well documented...but what about the effects of plastic on our bodies?

Research is showing that under special circumstances, certain chemicals from plastic bottles and containers are able to leach into the water (or food) held within. One such culprit is a toxic chemical known as Bisphenol A (BPA), a chemical with estrogen mimicking effects that is linked to obesity, diabetes, breast cancer and hyperactivity. Another two common toxic chemicals present in plastic bottles are antimony and phthalates.

Make a change for the better. Buy stainless steel BPA-free SafeBottles and reduce the impact of plastic on the environment and our bodies.

For more information and to see the full range of SafeBottles, please visit www.safebottles.co.nz or call our friendly team on 0800 777 444 or text SAFE to 244.

www.centraltoday.co.nz June/July 2011 | 3

Have you ever asked yourself...Is there more cancer around these days? Why are there more pregnancy issues, infertility, or miscarriages? Why do more kids have ADHD now? Is male sexual dysfunction more prevalent now? What damage are we doing to our planet by using plastic? What’s causing the early onset of female puberty? Read on and you may find the answers...

Gary CollinsManaging Director

Call 0800 777 444, text SAFE to 244 or go to our website www.safebottles.co.nz to order your SafeBottle todayP.S. There’s an iron-clad, lifetime money-back guarantee on all bottles.

What is BPA (Bisphenol A)?BPA is widely used to make polycarbonate plastics such as those in baby bottles, water bottles and compact disc cases and is an ingredient in the resins used to line food cans. The chemical has been shown to leach into food or water. To see a complete definition of BPA, please go to www.safebottles.co.nz. The following is a direct quote from Food Standards Australia New Zealand (FSANZ). As you will see they acknowledge that BPA and other chemicals do leach into food and liquid. However, they also say that it’s not proven to be harmful and doesn’t cause cancer.

“In some circumstances, chemicals in food packaging can migrate into the food product and vice versa, depending on the nature of the packaging and the food contained within.” Food Standards Australia New Zealand

“the most toxic chemical known to man.” Dr Frederick Vom Saal

The facts on BPAThe following are quotes relating to BPA and chemicals found in plastic water bottles. To see the full quote and source, please visit our website, www.safebottles.co.nz

In men the oestrogen mimicking effects of BPA have been known to block some of the more important effects that testosterone has on sexual functioning. Those who were exposed to BPA were four times more

likely than those who were not exposed to report some sort of sexual dysfunction. Associate Professor of

Department of Reproductive Sciences - Yale

But even though PETE (used in many plastic bottles) doesn’t contain BPA (as seen on 60 Minutes 9/6/2010), it does contain other chemicals called phthalates - which are also believed to be endocrine disruptors. Mindfood.com

Like BPA, these chemicals leach into the water more quickly when the plastic is heated, so don’t leave these water bottles in a hot car or out in the sun. A potentially deadly toxin is being absorbed into bottled mineral

water from their plastic containers. And the longer the water is stored, the levels of poison increase, research reveals. Jo Knowsley

Our findings suggest that exposure to low-dose BPA may have widespread effects on brain structure and function. The Food and Drug Administration (FDA) continues to classify BPA as safe, basing its ruling only on the findings of two industry-funded studies.

There are over 200 independent scientists, not in conflict financially with this chemical (BPA), saying we find it relating to obesity, prostate cancer, breast cancer, diabetes, brain disorders such as attention deficit hyperactivity disorder, liver disease, ovarian disease, disease of the uterus, low sperm count for men and the list goes on. David Gutierrez Natural News

After years of insisting Bisphenol-A (BPA) posed no threat to the health of babies, six larger manufacturers of baby bottles have announced they will stop shipping new baby bottles made with the chemical. Mike Adams, Natural News

A 2007 review of 700 studies involving BPA, published in the journal Reproductive Toxicology, found that infants and foetuses were the most vulnerable to adverse effects from this toxic substance. C W Randolph, MD

The researchers indicated that such damage is a possible predictor of reproductive diseases in women, including fibroids, endometriosis, cystic ovaries and cancers. Earlier studies linked low dose BPA to female reproductive-tract disorders, as well as early-stage prostate and breast cancer and decreased sperm counts in animals. Andreas Moritz

In 2004, one researcher counted up all of the studies done to date on just BPA. Of 104 studies done by independent researchers, 94 found adverse effects. Donna Jackson Nakazawa

The latest study showed that women with a history of miscarriages were found to have higher levels of BPA in their bodies. The women who had miscarriages were found to have BPA levels on average about three times higher than women who had successfully given birth. David Steinman

There are enough warning signs to show the need to act sooner rather than later. There are growing concerns about bottled water in particular in plastic bottles. The safest option is stainless steel. Breastchek.co.nz

The National Toxicology Program of the National Institutes of Health concluded that there is “some concern” that BPA may cause problems in foetuses, babies and children, including breast or prostate cancer early onset of female puberty, attention deficit disorder and other problems of the reproductive and neurological systems. David Gutierrez

Bisphenol A is such a dangerous chemical that I have no doubt it will one day be banned from all food and beverage products. Frederick vom Saal

The following are countries which have taken action against BPA - Canada, Denmark, Belgium and France - so far.

Those with the most BPA in their urine had nearly three times the risk of heart disease more than twice the risk of diabetes, as well as signs of liver damage. Unfortunately, the levels of BPA that were associated with disease are within the EPA’s industry-friendly levels of safety.” Byron Richards

The following research is by world expert Dr William Shotyk - who has vowed never to drink bottled water again - “I don’t want to shock people but here’s what I know: Antimony is being continuously released into bottled drinking water. The water in PET bottles is contaminated”.

Antimony finds its way into water by ‘leaching’ from the plastic in the same way that water absorbs flavour from a tea bag. Jo Knowsley

If you have a baby that you are formula feeding, you are likely to be exposing your child to BPA through the formula itself, which is almost assuredly packaged in a BPA-lined can. Aaron Turpen

In most countries, BPA is legal in food storage - including baby bottles, containers and so forth. Very few companies are using BPA-free containers for anything. Aaron Turpen

To see each of the quotes in full and the source please go to www.safebottles.co.nz

BPA-free, toxin-free and eco-friendly I Various sizes and colours available I Designed to last I 100% recyclable I No plastic liner I Free sports lid

18/8 food grade quality stainless steel I Fits most cup holders I FDA approved I Fits ice cubes I Doesn’t retain or leach flavours I Dishwasher safe

4 | June/July 2011 www.centraltoday.co.nz

Central Today Issue 64

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Head officeAcademy House818 Colombo StreetPO Box 1879Christchurch

managing directorGary Collins

general managerRebecca Harris

administrationKylie Moore AdMin MAnAGeR

Kelly ClarkeRebecca McQueenKimberley WellsJudy Slater

sales & advertisingGraeme Tall SAleS exeCuTiveS

John Somerville Robert CochraneSteve dandoJanet CampbellJane WatsonMandy Woods

newsroomJonathon Taylor ediTOR

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Phone: 03 961 5050Fax: 0800 555 054email: [email protected]

productionCarolynne Brown ASSiSTAnT

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CJ McKayHayley Brocketian KnottKirsty OpieJarred Shakespeare

Phone: 03 961 5050Fax: 0800 555 054email: [email protected]

disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication.Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice.Contents Copyright 2011 by A-Mark Publishing (nZ) ltd. All rights reserved. no article or advertisement may be reproduced without written permission.

www.centraltoday.co.nzABC circulation as at 30/06/10

* CONDITIONS OF ENTRY: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by e-mail/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

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Business18Initiatives

• With a rich history stretching back eight decades, OTC Timber has a secure base for future endeavours

• Pyroclassic Fires impress with clean burn features

• Hamilton’s Uniform Centre is well versed at making good first impressions

• MELtech, the automation station, is a technology leader

25Transport & Motoring

• Land Crusier embraces off-roading to celebrate its 60th anniversary, traversing the country from top to bottom

• Nationwide Horse Transport are experts at equine transportation

• Harvest Transport gets moving to market and beyond

28 Construction• Higgins Contractors are adept at

making the roads that keep the transport industry in business

News | Initiatives | Interviews | Personalities | Information | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520

Issue 64 | June/July 2011

Water WorriesIs quenching agriculture’s thirst and

protecting our environment just a wet dream?

Number CrunchingThe number one secret to making money

Budget Breakdown Steady as she goes, for now

NZ Wine’s Phil Gregan on an industry that’s altered landscapes,

fuelled the economy and revolutionised our lifestyle…

News6 Commerce

• Accounting — The No.1 secret to making money

• Economics — Budget 2011: Steady as she goes, for now

7 Legal Issues• Sales — Compliance breaches

that can cripple businesses

• Employment — Reviewing the case that set a new benchmark

8 Technology• Online — What’s wrong

with my website?

• Protocol — Negotiating potential pitfalls of the new file sharing legislation

9 People management• Human resources — Dealing with

workplace manipulation

30 Forestry• Hautapu Pine Products’ has an extensive

roundwood history

• Kajavala Forestry Limited embraces hi-tech tracking

34 Property & Construction• Morris & Bailey covers the

range, from houses to bridges to commercial construction

• Renalls Joinery pays attention to detail

• Mackersey Construction has a good name for building in the bay

40 Manufacturing• Get insulated with the Best

• REL Engineering looks down the track

• Steelworks gets sector specific

44 Solutions• CTC Aviation Training puts aspiring

pilots through their paces

• Fieldair Engineering spreads its wings

• Ashurst Engineering tackles any challenge

• Weldwell’s industrious bonds

Features10Cover story

Grape expectations — NZ Wine’s Phil Gregan on an industry that’s altered landscapes, fuelled the economy and revolutionised our lifestyle

12 News Special — Agribusiness• Quenching agriculture’s thirst, investing in

innovation and other ag-related news

14Products 4U• Tools for keeping in touch

15Lifestyles• Where to go, what to wear and drink

while you’re there


the most cost effective way of finding staffWe guarantee to find you the perfect candidate or your money back!

Log on to www.myjobspace.co.nz

or phone 0800 4 today (0800 486 329)

LeveL 3, 818 coLombo street, christchurch, nz.

Would you like to have a steady flow of interested, high calibre candidates calling / emailing you? If you would like complete control over your recruiting process and not have to pay the thousands of dollars others may charge you to find the same person, then this is the solution for you.It’s obvious that recruiting has become extremely tough over the last few years, and you have to talk to a lot more people than ever before to find the right one.

So why is recruiting getting so hard? The biggest obstacle you face is marketing incest. Everyone goes to the same seminars, reads the same publications and looks in the same places for staff. Breakthroughs come from looking outside the rectangle and looking at new, proven methods of advertising for staff.

Imagine how easy your life would be with great staff. Imagine if you were able to promote yourself and your company so people can actually see what it would be like to work at your place. We are the first in NZ to provide this technology. We can actually load video clips of your business showing how great it is to work there, some of the staff and all the amenities you provide.

Imagine if you were actually able to view CVs, and actual work wanted ads, so you could see what job hunters want. This way you know when you employ them that you’ve got someone who wants to work in your environment. You’re not squeezing a round peg into a square hole, as many of us do, only to find they move on after a few months.

Our revolutionary job site only began the end of 2006 and this is growing rapidly. We also have more than 1500 businesses registered as employers, including some of the biggest companies in NZ with more than 9000 employees, right through to some of the smallest companies with only a couple of staff.

If you would like to see some of our clients please log on to our site and view. We also have over 16,000 registered jobhunters who are actively looking for new employment and many of them receive email alerts as soon as jobs are posted.

But our major benefit to you is that we only charge $395+gst per year for unlimited use. I’ll repeat that because it does sound too cheap. $395 for an entire year to advertise as many jobs as you like.

Your next question is no doubt, how can we do it so cheaply? We prefer the expression “cost effective.”

Because we don’t need to pay huge overheads or the over-the-top salaries.

In fact there’s only a handful of full time staff, and the rest are part time. Just shows you how much the foreign owned corporations are over-charging.

To give you a comparison, if you were to run five ads over a year and have a company profile next to your ad it would cost you a minimum of $3225 on one of these sites. On our site it is $595+gst. And of course if you don’t, or you’re not happy with any part of our service, we’ll refund you in full. There’s absolutely no risk! So we’ll at least make one expense low, constant and risk free.

It’s been said you can be the greatest manager in the world – but that won’t do any good unless you can attract enough of the right people. www.myjobspace.co.nz may be the solution.

So if you’re ready to save time and money call now or log on to www.myjobspace.co.nz. In less than seven minutes you can have your first ad ready, and when/if you need to run your second ad in the future it will only take a few minutes. In fact many employers think our site is the easiest site for loading jobs.

Gary Collins, Managing Director

“We were really surprised with how easy to use Myjobspace was for employers and employees, the service was exceptional and it was a great way to capture our target audience”.

Jessica Scott — Media Monitors

“After searching for a committed partner to advertise my online jobs through I found the team at Myjobspace.co.nz to not only be super helpful, but competitive in pricing and best of all they have the best range of searchable locations, especially for a niche advertiser like me! Thanks team!”

Brad Stewart — Director Talent Capital

“I have been impressed with MyJobSpace’s level of committment to finding the best solution for my business. Zack has always given me friendly, helpful customer service. He has been a pleasure to work with. MyJobSpace’s committment to improving their service is impressive.

Glen Brooke-Anderson - perfectlifestyle.com.au

“From time to time we do an evaluation of our service providers. We have been working with your company since 18/12/08 and would like to advise the following:• Staff including yourself (Damien) are always professional but friendly.• The can do attitude of customer service is a pleasure to work with.• Requests are welcomed and actioned in a timely manner by staff that we have liaised with over time. As the key contact person for our organisation I am pleased to provide the above information and please pass on to your colleagues.

Noho ora maiPaula Parkin

HR Manager Te Whanau o Waipareira Trust

“One of the things that impresses me the most about MyJobSpace is their attention to service and after sale care. The entire staff has been willing to go above and beyond the call of duty to handle every issue and make sure things are right. In some cases, they’ve done MORE than I expected.

Steve Skobel — Marketing Manager

“Through an interest in advertising my new home based business and with previous business dealings in the New Zealand property market, I found the site My Job Space NZ. From my first contact with Zack Foreman and his team at My Job Space, I knew that I had made the right decision in spending my advertising dollars with them. Zack is articulate, friendly, reliable, extremely helpful and patient given that I had minimal international advertising experience at that stage. He demonstrated interest and talent when guiding me through the formulation of my advertisement and I am proud to stand by the final result. I have no hesitation in recommending Zack and his professional advertising team at myjobspace.co.nz to other business owners.

– Belinda Smith

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In the example above, 48 percent GP is near the bottom of the survey results. This has occurred because of any one or a combination of the following:

➜ The job was under-priced and should have been sold for $1,100. This would have yielded a 58 percent GP

➜ The job was completed inefficiently and should have taken seven hours, not 10. Doing the job in seven hours would have yielded 57 percent.

➜ The cost of the parts and/or consumables was not correctly priced and cost more than expected.

Now, look at the GP percentage if the job was sold for $1100 and took seven hours with no change to the price of the parts or consumables. If this was the scenario then the GP percentage would have been right up there with the top performers yielding 67 percent.

In summary: The business secret number one to making a sustainable and deserved profit is making sure your GP percentage is enough to run your business.

Jamie Tulloch is the managing director of E3 Business Accountants and can be contacted by calling 0800 11 33 99, email [email protected] or go to www.e3accountants.co.nz

News | Commerce

By Jamie Tulloch

I call it a secret, because so many business owners don’t know or understand the number one secret to making money in a business. The number one secret is tuning your business so as you make a healthy gross profit (GP) percentage.

Why is a healthy GP percentage the number one secret to profits?I call the generator of your GP percentage the engine room of your business. If the engine room is not fit, healthy and powerful, no matter what you do in the rest of your business, you will never overcome a weak, under-performing engine.

Imagine having a car weighing 1500kg (say an SUV) and a four cylinder engine of 1.5 litres.

No matter how hard that engine works, your vehicle will make slow and uneconomical progress because the engine room cannot produce enough power and torque to move the vehicle swiftly along the road.

What numbers go into creating your GP percentage? It’s simple. It is your sales minus your cost of sales (or S minus COS). Identifying exactly what your cost of sales are (sometimes also called cost of goods sold or COGS) is vital to knowing what “friction” is inside your business engine room.

Different businesses have different components to their COGS. If you are a plumber for example, your COGS is the trade/wholesale cost of parts, plus consumables (say adhesive) and the direct labour cost (wages) for doing the actual plumbing work.

As an example let’s say you sell $1000 of plumbing services. The parts are $200, you use $20 of adhesive and use 10 hours of labour for which you paid your employee $30 per hour. Total cost of sale is therefore $520 ($200 + $20 + $300). This gives you a Gross Profit of $480 or 48 percent on the total job ($480 is 48 percent of $1000).

Key question: how do you know what a healthy GP percentage should be for your industry, business or trade?E3 Business Accountants (and so should your accountant) has access to two national databases that benchmarks just about every industry type in New Zealand. Using the plumber as an example, our database contains actual figures for the top 25 percent, the middle 50 percent and the bottom 25 percent performers.

You need to ask yourself, why do some plumbers perform more profitably than others? And even more importantly, where does my business rank?

In the survey a plumber’s healthy engine room GP percentage is 65 percent. A weak engine room would yield just 45 percent. The difference between 45 percent and 65 percent is the difference between profit and purgatory.

By Murray Jack

What a difference a year makes! Last year’s budget was full of optimism with the most significant tax changes in 25 years targeted to provide a platform for productivity and economic growth.

faces a trim for the higher earners with fewer kids. Student loans are no longer as “interest-free” for some and others face curbs. KiwiSaver subsidies are trimmed and employers and workers pick up the slack with minimum contributions lifted to three percent.

We can fiddle with KiwiSaver as much as we like but as long as we have a relatively generous universal pension, health care free at the point of delivery, and a largely free education system backed at the tertiary level by interest-free loans, we will have to continue to pay people to save. More serious reform is needed.

But the entitlement changes are hardly frontal assaults on middle-class welfare. Bill English’s austerity budget cannot be remotely compared with Ruth Richardson’s mother of all budgets.

This is because most of the expenditure restraint is forecast to come from public sector administration efficiencies and “reprioritisation”. This is appropriate. To date the private sector has borne by far the greatest burden of adjustment during the long recession, both in terms of employment and wages. The predicted restraint in the Budget is sensible.

However, this comes with its risks. The risks don’t relate to cessation of services, but to the capabilities within the public sector to drive out costs and reprioritise expenditure and the speed with which they can do so.

The lower spending path of the last two years has helped condition attitudes, but this Budget sees a quantum shift in scale and urgency of action. As a consequence of this strategy there remains a reliance on rebounding economic growth to pull the country out of deficit (forecast to be in 2014/15 — just). The earthquakes complicate prediction here.

Some commentators believe Treasury has significantly underestimated growth and no doubt a positive surprise would be a boost.

Steady as she goes, for nowBut there are risks and many of these are on the downside — the global economy is not yet firing on all cylinders, Australia’s two-speed economy is becoming more apparent, and business investment in New Zealand is still anaemic and will remain so until consumer demand recovers.

More positively the Government has mainly held its nerve on infrastructure spending. While there are many views on the suitability and priorities of some of the spending there is no argument that overdue investments must be made and that productivity gains for business will follow.

Pragmatic approach A commitment to partial asset sales is also encouraging. Forget the ideological battles here. Sales are a pragmatic way of improving the Government’s balance sheet, driving better performance, and relieving the taxpayer of the risks of business ownership.

They are also critical to re-energising our capital markets and providing an investment destination for the growing private savings pool.

Overall Bill English has produced a steady-as-she-goes budget. It is sufficiently austere to deal with the fiscal position we are in and will keep the rating agencies at bay — so long as economic growth returns. We will never know if this budget would have been more reforming in nature. That debate now shifts to the up-coming election.

Murray Jack Murray is the CEO of Deloitte New Zealand and a partner in the Wellington Consulting Practice. Prior to his current role he led the Deloitte Asia Pacific Consulting Practice, including stints as Public Sector Practice leader, Human Resources managing partner and Service Line leader.

A year and two Christchurch earthquakes later and the Government’s accounts are less rosy in the near term. The earthquakes and a slower recovery coming out of the GFC enhanced long recession have exposed prior assumptions.

The economy hasn’t grown and won’t grow much for the rest of this year. Beyond that there are hopes for a rapid growth by past standards — but that is not certain.

So in 2011 we see the first tentative steps to tackling entitlements. Working for Families

How does a business

make money ?No.1 secret is…

The


strict disclosure requirements on lenders. It also limits the fees lenders can charge and even how they are calculated.

Many businesses that offer these services are unaware of this act’s requirements. A company was recently fined $146,600 for multiple breaches of it.

As the Rugby World Cup approaches, businesses throughout New Zealand must allow their sales staff to come to grips with these laws. Failure to do so could lead to serious business damage.

Anya Anderson is managing director of RedSeed Limited, a company specialising in online sales training. This includes retail selling, business to business selling and sales compliance law. She can be contacted at [email protected]

News | Legal Issues

By Anya Anderson

Many businesses are in for a rude awakening as the Commerce Commission toughens up on sales compliance laws in the build-up to the Rugby World Cup later this year.The Commission has said it will not hesitate to take appropriate enforcement action on those that breach any of New Zealand’s sales laws before and during the event.

While most sales breaches covered by the media usually show business people willingly breaking the law, there are many examples where breaches have occurred due to ignorance.

This is why anyone in the business of selling must undertake basic sales compliance law training. This includes those on the shop floor and anyone else who sells goods or services.

From Duncan Cotterill Lawyers

A new Employment Court decision could radically change the way in which employers carry out restructuring and disciplinary processes. Information that had previously been considered “off-limits” by employers must now be disclosed to employees as part of a restructuring consultation or disciplinary action.

Duncan Cotterill Lawyers Employment partner, Scott Wilson says the decision could have a major impact on an employer’s ability to withhold information on the basis that it was sensitive or confidential.

“Employers should assume that all documentation relating to a restructure, selection or disciplinary process may need to be disclosed. This includes the likes of Board minutes, internal memos and emails, guidance and advice from an HR manager, interview notes, and information about other candidates in a restructuring selection process.”

The shift follows a recent case, Massey University v Wrigley in which the university moved to restructure part of its operations, with existing staff vying for fewer jobs. Wilson says the university went through what seemed like a robust selection process.

“Candidates were given a lot of information about the selection process. They were subsequently given information about their scores and the recommendations that had been made about them. Information about other candidates was not provided.”

But a dispute arose when the unsuccessful employees asked the university to reveal

Sales compliance breaches could cripple businesses before Rugby World Cup kicks off

The most well known regulations are the Fair Trading Act (FTA) and the Consumer Guarantees Act (CGA).

The FTA protects consumers from being misled or treated unfairly by retailers and other businesses. It does this by prohibiting what is called misleading or deceptive conduct, false representations and unfair practices.

With or withoutThere are many prosecutions under this act, and most are due to ignorance rather than an attempt to willingly mislead. One common trap is a failure to clearly state that a quote or advertised price does not include GST. New Zealand companies have been prosecuted for this.

It is not just small companies that have been bitten by the FTA. The Warehouse pleaded guilty to multiple breaches in 2009 and was fined $209,600.

While the FTA generally covers claims about products before sale, the CGA focuses on the quality of goods and services after purchase.

Under the CGA, consumer rights are defined by a series of guarantees that a seller makes whenever a good or service is sold. These include things like the goods must be of an acceptable quality, be fit for the purpose the buyer asked about and match their description.

This act can also cause confusion. For example, if a customer asked an assistant for a bathroom heater and was sold one that short-circuited and caused a fire, the shop could be liable for the fire damage. Not many people realise that.

The CGA also discredits the myth that customers can return a good within the first seven days of purchase if they are unhappy with it. The seven day rule only applies to some goods. Otherwise there must be some serious defect with the good and in many cases, the retailer still has the right to repair it rather than replace it.

Another act that is often misunderstood is the Credit Contracts and Consumer Finance Act (CCCFA). This applies to anyone providing credit to a private individual under a credit contract. It is intended to protect borrowers by imposing

its selection information including copies of handwritten notes and information about how other, successful, candidates had been scored and assessed.

The Employment Court held that employees were entitled to access interview sheets for all candidates who applied for the same role, their scores and individual assessments; any handwritten notes taken by the interviewer and information about the successful candidates contained in the panel recommendation to the decision maker.

Case sets new benchmark

The Court said that although the issues in this case arose in the context of selection of candidates for redundancy, they applied equally in other cases where employment was at risk, including serious disciplinary cases.

Wilson says there had long been a tension between employees and employers in general about what information to disclose, particularly in restructuring situations and delicate disciplinary situations — for example, sexual harassment or bullying. “Employers have tended to err on the side of caution and

withhold relevant information where that information has been received in confidence or may be commercially sensitive.”

Wilson worried that the restructuring could potentially be drawn out by demands for disclosure of all relevant information which could sometimes involve a large volume of material.

Duncan Cotterill Lawyers is one of New Zealand’s leading commercial law firms offering a combination of general and multi-specialist legal services. For more information visit www.duncancotterill.com

By Ian Knott

On September 1 this year the highly controversial NZ Copyright Act kicks into action. Despite its well documented shortcomings, discrepancies and punishments for repeat offenders, the law has the potential to have an impact on small and medium sized businesses.

Of course, it will impact on large businesses too, but these are often the ones with dedicated IT personnel, detailed employee IT policies, solid firewalls and monitored traffic.

For a smaller business however, having your internet service cut-off along with the possibility of being fined $15,000 for downloading even a single song could be crippling, to say the least.

The law works on a “three strikes” system where copyright owners get IP addresses from Peer-to-Peer (P2P) networks. They will then contact the ISP of the user and initiate an infringement notice. The ISP will then send out the notice to the account holder — this is the first warning.

That warning lasts for 28 days during which any further infringements will not attract further warnings (but will be logged). After that though, another two warnings will be sent, both lasting for 28 days.

At the expiry of the third strike, and providing the infringing is still taking place, an enforcement notice will be issued that the account holder will have 14 days to challenge before court proceedings are started.

That’s a minimum of 98 days before the proverbial hits the fan — plenty of time to get to the source of the problem, but not long if you procrastinate and put it into the ‘too hard basket’.

Your ISP can only trace traffic back to your router though, not back to the individual computers connected to your network. That means the onus is on you, as the account holder, to investigate who is doing the offending.

Protective measuresSo how can you take steps to protect yourself and your business from the ignorant, malicious, selfish or technologically naïve employees?

There’s no easy answer, as any determined user ‘in the know’ will be able to circumnavigate your attempts to block them:

➜ Prevention should begin with your employee IT policy — which anyone you employ who uses a computer on your network should have signed already. Your policy needs to specifically cover P2P, torrent files and illegal downloads of music, movies, software and other

copyrighted material. Your employees need to know beforehand that even the minimum infringement fine may result in business closure and therefore everyone’s jobs.

➜ Monitor your monthly data usage. Watch for any unexplained spikes in your usage, which is much easier to monitor and explain the smaller your business is. Sudden spikes of 2GB or more should arouse suspicion. Operating systems, office suites and design programs regularly update themselves, which can be sizeable downloads — so these can be a cause of some data spikes.

➜ Block the download of some specific file types. .torrent, .avi, .mp4, .mov, .mp3, .m4a, .flac. If some of these file types are actually needed then one or more computers (with trusted users) can be ‘unlocked’ to allow to download. This is done at a server/firewall/router level and requires a medium level of IT knowledge, so it might be worth getting the experts in. Again, there are ways to circumnavigate this but should be sufficient to cover most users.

➜ Check computers for Bittorrent Clients. As a rule, downloading P2P torrents requires a piece of software to do so. Bittorrent, uTorrent, Vuze, Transmission are all popular options, but there are dozens more. There is no need to have them on a computer unless someone is downloading torrent files. However the web browser Opera also has torrenting capabilities —so be vigilant.

➜ Bittorrent clients usually route traffic through a specific port by default (although this can be changed if a user knows how). This port can be blocked on your router, again consult an expert.

➜ Make sure your wireless network is fully secure. It is incredible how many still aren’t. Someone in the general vicinity could be illegally downloading using your internet connection – and there’s no way of finding out who. Make sure only authorised users are allowed to access your network.

Ultimately, the issue is a real one and should be addressed by every business that uses computers before the law comes into full effect. If you’re not technologically minded enough to put protection in place then there are a heap of eager professionals out there who can come in, advise, secure and even monitor your network and web traffic.

Ian Knott has been commentating on various forms of technology for the last 16 years. He’s had columns on gadgets, gaming, computing and digital entertainment in many newspapers, magazines and websites in New Zealand and overseas.

Employers and the new NZ Copyright Act


News | Technology

By Suzanne Carter

If you have an online store and no-one is purchasing your products, or perhaps you are not receiving any enquiries or bookings, you may well be asking yourself this question.It is critical to your business success to address these issues as the impact of your website not working can be substantial.

There are two key areas to look at when analysing why your website is not working for you: can it be found in search engines and how effective is your website’s overall design and usability?

As most people now search online for the product or service they are interested in, it is important that your website ranks highly on search engines such as Google.

If your website does not show on the first page of search engine rankings then it is highly unlikely people will visit your site and make that all important purchase, enquiry or booking. Essentially, your website is being hidden from those that may be interested in what you have to offer. If this is the case then you may potentially lose business to your competitor whose website is ranking much higher than yours.

There are many factors which determine whether your website will be ranked highly or not. A good start though is to ensure that your website has been properly and fully optimised for search engines and the phrases that potential visitors may be searching for. It is also important to ensure that your content is original (no copying from other sites word for word), well-written and relevant.

If your website is doing well in the search engines, then you need to review it from a design and usability point of view (i.e. looking at your website from your visitors’ perspective).

If visitors to your site don’t like what they see within the first few seconds, they will very likely leave your site and go to someone else’s — probably your competitor! For example, I have seen bright yellow text used on a red background which is not easy on the eye.

What’s wrong with my website?

There are many websites, that for a variety of reasons, are not easy on the eye and this can be very off-putting, thus creating a bad first impression.

A quality website design really is key. It’s also vital that your online purchase or booking process is clear, simple and intuitive — make it as easy as possible for your visitors to make a purchase, booking or enquiry.

If your website is an e-commerce site, then make sure that the shopping cart works and that there are no errors during the buying process. If you have an online booking engine make sure that is working as it should. Check all of your online forms too. If something is broken on your website then this could be your answer as to what is wrong.

Something as simple as not displaying your full contact information, or making it hard to find, could also be the answer to why your website’s not performing. If people can’t quickly and easily find how to contact you, then you have lost the opportunity to turn a website visitor into a customer.

Do you have a strong call to action — do visitors to your site know what to do? Make it clear what you want their next step to be, such as make a booking, call you, make an enquiry or purchase your hot special.

As soon as you realise there is something wrong with your website it is important to identify the cause and take action to ensure that it starts delivering to its potential and bringing in business.

Suzanne Carter is the Business Development Manager for Limelight Online Ltd, a website design and development company. Suzanne has more than 15 years website industry experience helping clients enhance their business through the internet. Email [email protected] or visit www.limelightonline.co.nz

If you have events you would like featured in the Events Diary, email [email protected] at least two months before the date of the event.

Or, if you have held an event and would like to supply photos for the Been Seen section (along with 100 words about the event and a caption for each image), send to [email protected]

How to Manage ACC to Pay Lower Levies — Hawkes Bay Chamber of Commerce A presentation on specific

reasons why businesses get penalised, offering a formula to translate into discounts. To register, www.hawkesbaychamber.co.nz

Ideal Home Show — Peacock Promotions Held over three days, the show brings together the best in products and services for the home. Nearly 200 companies exhibit annually in three large halls, making the Ideal Home Show one of the largest events held in the Manawatu. To register, visit www.expos.co.nz

Strategy in Asia/Pacific — NZ Institute of Chartered AccountantsAsia is likely to become one of the key markets for expansion

in the next decade. However, understanding of the complexity of the region is still in its infancy. This course provides discussion of the differences in major Asian markets and the key challenges for NZ firms investing or seeking to invest in Asia. To register, visit www.nzica.com

events diary… courses, events, business happeningsWomen in Business — Rotorua Chamber of CommerceDealing with management and how to be better at it through making better business decisions. To register, visit www.rotchamber.co.nz

Insolvency Series, Part I — NZ Institute of Chartered AccountantsForms of Insolvency, the first in a series of six “webinars” on

insolvency, will address the different forms of corporate insolvency options available in New Zealand. Options covered include liquidation, receivership, voluntary administration and Part 14 compromise. To register, visit www.nzica.com

Shining under the Spotlight — Federated Farmers This two day course provides a challenging and positive environment to practice your presentation skills and strategic thinking. Become a better meeting participant and chairman, and speak more confidently on the stage. This workshop helps participants gain confidence and build self esteem. To apply, visit www.fedfarm.org.nz

GST Workshop — IRD Waikato This workshop is a hands-on interactive session where you learn to complete a

mock cashbook and GST return. It is ideal for sole traders, partnerships and other small businesses. To register, visit www.ird.govt.nz

Great Lake Taupo Business Awards 2011 — Taupo Chamber of Commerce Hundreds of excellent businesses will be recognised

at this event. Companies that deliver great service to their customers, stock quality products and offer a world class experience. To register, visit www.taupochamber.co.nz

Change Management — New Zealand Institute of Chartered Accountants Did you know 80 percent of change management projects

fail? Learn how to manage change and avoid becoming a failure statistic. Participants will be shown practical tips and techniques to enable them to manage change, including the people side of change initiatives. To register, visit www.nzica.com

Introduction to Business Workshop — IRD Palmerston North Starting a business? Go to IRD’s free seminars to learn

about working smarter with IRD’s online services, business structures, income tax, expenses you can claim, GST, and more. To register, visit wwsw.ird.govt.nz

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➜ Asking ‘harmless’ questions: Gathering information to use against you.

➜ Refutation: Denying they have done wrong.

➜ Discrediting: Taking credit for things you’ve don, then discrediting you.

➜ Distraction: Changing the subject to evade the issue or gain time.

➜ Accusations or discrediting: Shifting the blame to others and detract in subtle, hard-to-detect ways.

➜ Deception: Withholding large amounts of truth, distorting the truth, or being vague.

How to deal with a manipulative bossWhen the manipulator is someone you report to, there are only two solutions:

➜ Disengage emotionally: Set boundaries and use assertiveness. You can expect your salary and other benefits of the job, but you must relinquish your need for positive feedback or recognition.

➜ Disengage physically: If you are emotionally unable to do the above, or if the situation becomes unbearable, you’ll need to consider leaving your job. Your health and your family will thank you for it!

How to deal with a manipulative co-workerWhen the manipulator is someone you don’t report to, use the following strategies:

➜ Disengage emotionally: Stop seeking approval or feedback from them.

➜ Set boundaries: Let them know what you will and won’t accept.

➜ Think rationally: Find out what they want and stop giving it to them.


News | People Management

By Dr Mary Casey

Do you suffer from Mondayitis because of a difficult manager or colleague? Do they turn your days into a series of battles, make you feel helpless or powerless, or drain you of energy? You could very likely be the target of a manipulator.Manipulation can be either aggressive or passive aggressive. Openly aggressive behaviour such as bullying is easy to identify, but covert attacks are very difficult to spot. As a guideline, you know you’re being manipulated when the problem is ongoing, and you are left feeling unsure of where you stand, anxious, stressed or even physically sick.

How you respond to manipulative behaviour will determine whether or not you become a target. Manipulation is prevalent in workplaces, because their top-down structures are the perfect breeding ground for control and power tactics.

Manipulators aim to covertly or overtly control and overpower the behaviours of others, even if it robs another person of their freedom of choice, reason and rationality. They may abuse their positions or responsibilities and overstep accepted boundaries in the workplace.

I researched manipulation for four years after becoming the target of a manipulative senior employee. I learned why I was a perfect target and what I needed to change in order to not be a victim — I lacked personal boundaries.

Offensive tactics used by manipulators➜ Threats: Using concealed or open threats

to keep their targets anxious.

Don’t like Mondays?Here’s how to deal with workplace manipulation

Dr Mary Casey (Doctorate of Psychology) is a conflict resolution specialist. She founder and CEO of Casey Centre, a leading integrated health and education service based in Sydney. Visit www.caseycentre.com.au

➜ Observe only outcomes: Don’t try to second-guess the meaning behind their words or actions.

➜ Be clear and specific: Ensure your body language backs your words.

➜ Stand your ground: When they put pressure on you, repeat the same statement each time.

➜ Keep them responsible: Don’t let them get away with shifting the blame.

➜ Act fast: They interpret your silence as agreement if you wait for the “right time” to address the issue.

➜ Accept no excuse for inappropriate behaviour: Re-focus on the issue you are trying to confront.

News | Cover Story


By Bridget Gourlay

If you jumped in your time machine, fired up the flux capacitor and

drove through Martinborough 30 years ago, a good chunk

of it would be unrecognisable.

Then, there were paddocks dotted

with sheep and cows, family-run orchards and

the occasional country pub. If you wanted lunch, you treated yourself to a pie and lamington at a

local diner.

Today it’s a menu from another world, one known

as ‘wine country’.

Vineyards cross the countryside now, offering

boutique accommodation and five star restaurants. Seasonal workers prune vines and a wine-inspired tourism market is in full swing. Wine hasn’t just changed the

landscape, it has revolutionised the rural economy and our

lifestyle with it.

It’s the same story in Central Otago and Marlborough as

New Zealand wine has skyrocketed in popularity the past few decades. NZ Wine CEO Phil Gregan has been there for

the rise and rise of the industry.

Back in 1983, fresh from his university studies, Phil Gregan began working at an entry level job for the three man band then known as the NZ Wine Institute. Thirty years later, things have changed… a lot.

Gregan climbed through the ranks of this company that today goes by the name of NZ Wine, becoming CEO in 1991.

“Prior to going into the industry I was a poor university student who drank mainly beer!” he says. He’s now passionate about our wine and exporting it to the world. “It’s so positive to be involved with something New Zealand is world class at,” he enthuses.

Wine is one of New Zealand’s greatest success stories. But until the 1970s, most Kiwis didn’t regularly drink wine. It was immigrants from France, Italy and Croatia who grew our first grapes decades ago and who started many of our big commercial vineyards, like Villa Maria and Montana.

A combination of racism and the temperance movement meant some New Zealanders actively disliked wine; Prime Minister William Massey said “I have never seen the stuff, but I believe it to be one of the vilest decoctions which can possibly be imagined.” In fact, many places in the Wairarapa were dry until 1947.

But when it was discovered we could make spectacular wine (one critic famously described New Zealand Savignon Blanc as like having sex for the first time), more and more wineries were established. Attitudes changed. In 2006, there were more than 22,000 hectares of vines — a 400 percent increase in two decades as sales continued to skyrocket. In 2000, exports were worth 100 million. Today it’s 1.1 billion.

Market expansionIn New Zealand’s short wine exporting history, Gregan says we are doing very well in five key markets — here in New Zealand, in the UK, the USA, Australia and Canada.

“Those markets share one characteristic and that is they are all English-speaking. I think the real opportunity over the next decade and a half is to grow our wine sales into non-English speaking markets and that means parts of continental Europe and Asia. That’s not only a challenge for us but also for other new world wine countries — Australia, South Africa, Chile and Argentina.”


News | Cover Story

Getting into Asia — where other Kiwi products such as dairy are doing well — is not just a linguistic challenge, but a cultural one. These are not traditional wine drinking markets and while wine consumption right now isn’t high, it’s seriously growing — as the emerging middle class markets in India and China begin demanding international products. After all, our main English speaking markets were, like New Zealand, not wine drinking until recently.

NZ Wine has held tastings and events in Asian cities to get the locals excited about the produce, but Gregan says educating the buyers for supermarkets and restaurants is key.

Not only is New Zealand wine being exported with great success but it also draws people to New Zealand. Yes, ‘wine tourism’ is no longer exclusively the domain of charming towns in rural France.

“Wine tourists tend to stay in New Zealand longer than others, and they spend more money, so they are seen as ideal by Tourism NZ. We were involved with the rugby ball when it was in London and the other venues it’s been in, to help promote New Zealand wine and the two things feed off each other.”

Events such as the St Clair half marathon in Blenheim where participants run through the vines, or wine tasting cycling tours of Central Otago does the trick. They combine wine with outdoor activity and beautiful scenery – New Zealand’s great drawcard.

“There’s a strong symbiosis between New Zealand wine and the promotion of New Zealand. People can stay in one of the regions of New Zealand, on vineyards and go to visit wineries — all those wine and tourism experiences add texture to the New Zealand story.”

Sustainability NZ Wine has set itself an ambitious target. It aims to have 20 percent of our vineyards organic by 2020. It’s only nine years away, but Gregan says it’s achievable.

“We’ve been involved in issues around sustainability for the best part of two decades,” he says. Not only for moral reasons, but because it makes commercial sense too.

“When people buy New Zealand wine, they’re not buying it because it’s cheap — because

it’s not. They are buying for a whole heap of reasons. They have expectations about quality and sustainability — we need to meet or exceed those expectations. Fundamentally, it’s the market we’re in.”

ChallengesNothing in life is easy and the wine industry does have its challenges.

Firstly, the overharvest of 2008/2009 put retailers in a position of power, with a lot of wine to choose from and the power to deliver great deals to consumers. This stung smaller vineyards who couldn’t afford to sell wine in bulk at such low prices to retailers.

“We’ve always seen the challenge post-2008 vintage as being in phases. One is about rebalancing supply and demand and then once we’ve achieved that, then that’s a major step towards profitability for growers and winemakers.

“I think to a large extent we’ve addressed that supply demand balance. Having done that, we can now look to recover profitability in the industry.”

Biohazards are always the stuff of nightmares for agricultural industries, and Gregan says “there’s plenty of creepy crawlies in the outside world we worry about”.

Fortunately, nothing too serious is in New Zealand, but the wine industry is still battling the grapevine leafroll virus 3, which has been here for a decade.

Despite these challenges, New Zealand’s wine future looks bright. Gregan has been an active part of the journey over the last thirty years and he knows where he wants the industry to head.

“In the long term I want our wine to be a signature for New Zealand around the world — the marker of a sophisticated nation producing high quality products that really make a statement about this country.

“I want New Zealand wine to be a sign of what New Zealand stands for.”

FACT FILE● SamuelMarsdenintroducedgrapevinestoNewZealand,

andJamesBusbyproducedwineonhisWaitangiestate

● FrenchsettlersatAkaroaplantedvineyardsinthe1800s

● MissionVineyards,establishedin1865intheHawke’sBay,isNewZealand’soldestvineyard

● Since1955theannualconsumptionofwinehasbeensteadilyincreasing

● Morevineyardswereplantedinthe60sand70s,andwineboomedinthe1990s

● In2000exportstotalled$100million.Todayitisapproximately$1.1billion

● Fourbottlesoflocalwinearedrunkforeachoneimported

● Theindustryaimstohave20percentofvineyardsorganicby2020

● Winetourismisnowanindustry,withwinetouristsstatisticallystayinglongerandspendingmore

Water worries

News Special | Agribusiness


By Bridget Gourlay

It’s the issue which has dominated headlines for years. Without water, the agricultural sector cannot exist. But increasingly the wider public has been worried about the degradation of our waterways.

To tackle this key issue, the Government has forked out $35 million to support the development of irrigation infrastructure. This spending was one of the few outside of health and education in 2011’s bleak, post-earthquake, budget. However, environmentalists say while it is a positive step, it lacks the teeth to deal with non-compliance issues.

What exactly does this funding boost entail? The package comprises:

■ A National Policy Statement (NPS) on fresh water management to set a consistent, nationwide regulatory framework for setting water quantity and quality limits to govern the allocation and use of freshwater

■ An Irrigation Acceleration Fund of $35 million over five years to support the development of irrigation infrastructure proposals to the ‘investment-ready’ prospectus stage. This could unlock the economic growth potential of our primary sectors through the development of more efficient and effective water infrastructure, such as storage and distribution

■ A Fresh Start for Fresh Water Clean Up Fund to assist councils with historic pollution problems with reprioritised funding of $15 million over two years, and a total clean-up programme commitment of $2,648 million

■ The Government will also consider in a future Budget investing up to $400 million of equity in water infrastructure schemes. Funding of this Crown investment vehicle is yet to be finalised, but it is expected to be available from 2013/14. The Crown will be a minority partner, investing on commercial terms, to give confidence to capital markets to invest in large scale irrigation schemes.

It’s a serious amount of money, but Minister of Agriculture David Carter says it’s worth it. “Well-designed storage and irrigation infrastructure has the potential to deliver significant, sustainable economic growth.”

The Minster says NZIER research suggests the fund could support 340,000ha of new irrigation, which could boost exports by $1.4 billion a year by 2018, rising to $4 billion a year by 2026.

“These initiatives represent a major step in unlocking significant economic potential for New Zealand, having our tradeable sectors growing strongly and delivering on the Government’s economic growth goals,” Carter says.

“From an environmental perspective, more reliable access to water will lead to more efficient use of water, and can provide for the replenishment of aquifers and the restoration of stream and river flows.

“Irrigators will be required to adhere to good industry practice, both in respect of water use efficiency and land management practices arising from land-use intensification, with sanctions for non-performance,” Carter says.

Agricultural industry groups are welcoming it

Horticulture New Zealand chief executive Peter Silcock says the Government’s announcement is a “critical building block” to help the horticulture industry reach its goal of becoming a $10 billion industry by 2020.

“The national policy statement is a great first step to seeing more consistency about how water quality and allocation are governed. The current inconsistency and duplication in this area is costing the whole country, including our members,” Silcock says.

“New Zealand is a high quality producer of fruit and vegetables and we are known globally for our innovation, but none of that is possible without reliable supplies of good quality water.”

Fonterra also welcomed the announcement. It praised the $15 million Freshwater Clean Up Fund and the combining of existing funds under one umbrella, because this recognises that the questions of water allocation, water storage and reticulation and of water quality went hand-in-hand.

“There are community concerns about declining water quality and the need to address legacy issues caused by generations of

urban and rural land use. This funding will be welcomed,” Fonterra’s Kelvin Wickham says.

Green grumbles

Not everyone is so pleased, however. While environmental groups are pleased about the money to clean up waterways, there’s serious concern over the National Policy Statement (NPS).

Green Party co-leader Russell Norman says Environment Minister Nick Smith took the “teeth” out of the NPS, by removing the provision from the draft NPS which requires a resource consent, as a discretionary activity, for land use intensification.

“This is despite the fact that nearly every report on water quality identifies land use intensification as the main cause of water quality decline in New Zealand.

“This Government has taken a sound draft policy and removed the parts that would have made the most progress towards cleaning up our rivers and lakes,” Norman says.

“The Government has not only disregarded the recommendations of the Board of Inquiry, it has also disregarded the recommendations of the Land and Water Form which comprises 58 diverse stakeholder groups. The Forum recommended that the draft NPS be adopted quickly, and with only minor changes, that would not undermine its strength.”

Forest & Bird’s advocacy manager Kevin Hackwell, who was a trustee of the Land and Water Forum agrees. As part of the Forum, he travelled the country canvassing opinions on water quality.

“The feedback that we got consistently in those meetings was that the public wants action to introduce consistent national standards. (Without them) we risk losing our unique freshwater biodiversity, and our children may no longer be able to swim and fish in our rivers and lakes. We should also never forget how much our economy relies on clean freshwater.”

Gary Taylor of the Environmental Defence Society says the European Union has a directive that requires its member states to achieve “good” water quality and quantifies what “good” means.

“If they can do it across Europe with its massive diversity, we can have that kind of specificity here.”

It seems water standards will be an issue that will remain in the headlines for years to come.


By Bridget Gourlay

For nearly seven years, a hub of Ag-Biotech businesses has been beavering away at the Waikato Innovation Park. And now there’s an opportunity to invest in it to help the park access the cash it needs to achieve its economic goals. The two shareholders of the Waikato Innovation Park — Hamilton City Council and The Katolyst Group — are to approve the Park’s Board of Directors to seek capital investment from an agricultural sector investment company that will in turn take on a 50 percent shareholding in the park.

The park’s holding company, Innovation Waikato Limited (IWL), intends to issue 1247 new shares to Eden AgriCapital Ltd in exchange for a 50 percent interest of IWL valued at somewhere between $11m and $15m. A fair value is to be established by independent valuers.

If the transaction is concluded, the new shareholding would see Eden AgriCapital holding 50 percent, Katolyst holding 40.45 percent, and Hamilton City Council holding 9.55 percent.

IWL chairman Michael Spaans says the Waikato Innovation Park is in a healthy financial position. “Both our cashflows and operating profits are sustainable. However, to achieve our four percent GDP regional growth target, we must be able to access more equity to develop national and international business opportunities.

“The real winner out of this deal will be New Zealand-based agricultural businesses. Access to more cash means the park can develop more business opportunities that will allow our tenants and other agritechnology companies to grow and export,” he explains.

Furthermore, a shareholding by Eden AgriCapital could see the Waikato Innovation Park model replicated across New Zealand. Mr Spaans says if future parks go ahead, Eden AgriCapital would provide the funding and get first rights to all investment opportunities emerging from the parks, and associated companies, while IWL would operate the parks and provide consulting and management services to the investment companies.

Food for thought for agriculturally minded investors.

Hawke’s Bay Federated Farmers has a new provincial president. Following the annual general meeting in May, Bruce Wills (above) was elected as the new provincial president.

Wills is currently the Federated Farmers Meat & Fibre national chairperson and a national board member. He stands down from his role as Meat & Fibre Chairman at the Federated Farmers AGM in June.

By Bridget Gourlay

Stoats, ferrets and feral cats wreck havoc in New Zealand’s environment in a myriad of ways. From eating native birds and eggs, to spreading disease in stock and ruining crops, they are a menace and pest-control companies are often looking for ways to control them.

Alterations to the payment procedures for wine excise announced recently by Minister of Economic Development David Carter and Minister of Customs Maurice Williamson, will be warmly welcomed by affected wineries, says industry organisation New Zealand Winegrowers.

The changes mean around half of New Zealand’s 700 wineries will have a longer time to make excise payments to government as returns will now be able to made either six monthly or yearly, instead of monthly.

New Zealand Winegrowers’ chief executive officer Philip Gregan says,“this simple

New president

Vermin vamoosed

Excise changes welcome

Wills is in a family farm partnership with his brother Scott. They run 8500 stock units on 800 hectares of hill country, 45km north of Napier. They also have a small on-farm tourist business.

“The recent welcome lift in returns for meat and wool are crucial to Hawke’s Bay’s prosperity. My prime focus is to do whatever I can to ensure this better profitability for our members is here for

the long term,” Wills says. He replaces former national president Kevin Mitchell, who will remain on the Hawke’s Bay provincial executive. “Kevin has been a hugely committed president and stands down to spend more time on other interests. I wish him well,” Wills says.

Will Foley has become the new vice president. He is already the region’s Meat & Fibre chairperson.

Investing in innovation

News Special | Agribusiness

Some good news — the Environmental Risk Management Authority (ERMA) has approved the use of a new poison to control stoats, ferrets and feral cats.

Connovation Limited applied to ERMA New Zealand to import and manufacture para-aminopropiophenone, or PAPP for ground control of pests. Field trials have demonstrated that PAPP is particularly effective against stoats, which are estimated to kill up to 70 percent of kiwi chicks in the wild.

Compared to other approved vertebrate toxic agents, PAPP is a more humane poison.

It carries a reduced risk of secondary poisoning and the availability of antidotes mean there are reduced risks of irreversible adverse effects to non-target species.

The approval allows the use of three products: PAPP Paste A, PAPP Paste B and PAPP Ready-to-use Bait. Strict controls have been placed on the use of all three products, including the requirement for people handling the substances to be approved by ERMA New Zealand and restricting it to use within bait stations.

regulatory change will have a significant cash-flow benefit for affected wineries as it will better align excise payment timelines with their income flows.”

The decision represents sound business and regulatory commonsense.

“We are delighted Ministers and officials have responded so positively to our representations on this issue,” Gregan says.

“These changes represent a significant step forward in our long term agenda of easing the compliance costs associated with payment of excise by all wineries in New Zealand.”


… with the right tools

communication

changes from

being a chore

to a breeze…

communication toolsNews Special | Products 4U

Times have changed since the humble telegraph, telephone or fax machine — communication tools in the 21st century allow for instant contact at the push of a button, regardless of time or place. The products featured here help you navigate our digital world:

Apple iPad 2Now 33 percent thinner and up to 15 percent lighter, the second generation post-PC device has been stepped up a notch or two in terms of performance and design. Featuring Apple’s new dual-core A5 processor, the iPad 2 is significantly faster than the original and has crystal clear graphics. Front and rear facing cameras allow for video chat and high-definition recordings, all while maintaining the 9.7 inch LED-backlit LCD screen. Add that to the whopping 10 hour battery life and you are away laughing. Go on, treat yourself.

Available: Apple stockists, www.store.apple.com/nzRRP: From $799

Electronic WhiteboardEfficient, cost-effective and a major productivity booster, this device should take pride of place in all boardrooms. Available with an in-built printer, participants will be free of note-taking and able to concentrate on the presentation. Information can also be downloaded to softcopy, after which any editing or enhancements can be made.

Available: OfficeMax, www.officemax.co.nzRRP: $4375.75

iPhone 4To quote Apple, this is the “biggest thing to happen to iPhone since iPhone”. Advanced video calling features allow for interactive, real-

time conversations, and resolution is significantly enhanced with four times the pixel count of previous iPhone models. But it doesn’t stop there — high definition video recording and editing, five mega-pixel camera with LED flash, built-in noise suppression, and a brand new design of glass and stainless steel makes it the thinnest smartphone on the market.

Available: Vodafone outlets,www.vodafone.co.nzRRP: From $1100 for a 16GB model

Plantronics Savi Office Wireless HeadsetThis intelligent little device can be used for PC audio, including web conferencing and multimedia

streaming, as well as being able to switch between both desk phone and soft phone calls at the touch of a button. With an impressive nine hours talk time and a range of 115 metres, the versatile headset can be worn over the ear or the head. The noise cancelling microphone means unwanted background noise is shut out.

Available: OfficeMax, www.officemax.co.nzRRP: $723.25

products

Video Conferencing Solutions: Polycom HDX 6000 SeriesIncrease productivity and save on company travel expenses by investing in this High Definition video conferencing unit. The Polycom Stereo Surround with 22 kHz audio enhances voice clarity, and the EagleEye camera has a powerful 12x optimal zoom. Integrated room systems are available for smaller meeting rooms and executive offices. ROI is enhanced through a simplified setup process and easy to use features.

Available: Asnet Technologies, www.asnettechnologies.co.nzRRP: $10,000 plus GST

Smartphone: Ideos X5Newcomer 2degrees has released the high-end Ideos X5 Android Smartphone, at a price that will put a smile on your face. Equipped with a large, high-definition 3.8 inch display screen, powerful 800MHz processor and a five-megapixel camera, it is bound to please.

Available: 2degrees, www.2degreesmobile.co.nzRRP: $549.00 (handset only)

Passing on the message… …have you got that?


… where to

go, what to

wear and what

to drink while

you’re there…

enjoying the journey…News Special | Lifestyles

lifestyles

trail blazersSummit Ecolite BootsWe’re lucky in New Zealand that our winters are milder than other countries, allowing us the opportunity to get outside on a sunny day and go for a hike. And as any outdoors person will tell you, there’s few things more important than a good pair of hiking boots. Fortunately, Green Coast’s Ecolite footwear is just the ticket.

The Summit boots are light, waterproof and designed for maximum comfort. They have been specially crafted for comfort and durability, with features such as ergonomically moulded cushioning foot beds to their extra support on the head and toe of the boots.

Better still, the Ecolite range is what it says it is — environmentally friendly. From its recyclable packaging to its low energy manufacturing process, rest assured the boots you are wearing aren’t destroying the precious environments hikers love.

RRP: $249.95

Available: Green Coast’s Auckland shop or www. greencoast.co.nz

top drop Villa Maria Reserve Hawke’s Bay Syrah 2009When we think of a good New Zealand red wine, often the first thing that springs to mind is a Central Otago Pinot Noir. But Villa Maria’s 2009 Syrah is proving New Zealand has the climate (and talent) to do something different.

The Royal Easter Show Wine Awards is New Zealand’s oldest wine competition and in 2011 a record 1500 wines entered from 276 wineries around the country. This year, the Villa Maria Reserve Hawke’s Bay Syrah 2009 took out the award for the champion wine of the show.

Villa Maria says the Syrah is a blend of fruit from its most premium vineyards in Hawke’s Bay’s Gimblett Gravels. “Deep red hues lead to a brooding nose of pepper and liquorice, alongside hints of violets and red berries. Powdery tannins encase concentrated classic Syrah characters on the palate.” The winemakers say careful cellaring “will be rewarded.”

RRP: $59.99

Available: Supermarkets and wine shops nationwide or www.villamaria.co.nz

Elephant Hills, ThailandWhat better way to ward off the winter blues than a trip to sun-soaked Thailand. If exoticism and luxury is what you crave, then a stay at the Elephant Hills is for you.

Situated in a rainforest, you can spend the days trekking through the jungle or learning (and eating!) delicious Thai food. Best of all, spend time with the camp’s domestic elephants, rescued from a life of illegal logging. You will have the rare opportunity to help their handlers feed and clean these gentle giants.

RRP: All inclusive tours start from approx $350 for a two day trip

Visit: www.elephant-hills.com

destination

cuff’em classSilver Fernz CufflinksThe Rugby World Cup is almost upon us and it’s time to show our national pride in every possible way. With these cufflinks, bringing a touch of Kiwiana to the business suit is easy. The team at Silver Fernz has a range of New Zealand cufflinks, from tikis to silver ferns to kiwis, including an All Black cufflink set, released to celebrate the World Cup.

RRP: Prices range from $39 to $53

Available: www.silverfernz.com


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Initiatives | OTC Timber Company


OTC Timber Company Limited in Otorohanga has invested significantly in its facilities and plant in order to successfully meet clients’ immediate and future needs. OTC Timber Company is celebrating 80 years as a timber processing business in 2011 and is one of the oldest family-owned timber companies in New Zealand. It was formed in 1931 by Bert Wilshier, who started a timber yard on the same site in Otorohanga the company occupies today.

As the business grew, Bert’s three sons, Ken, Graham and Bruce, joined the business and soon began developing different divisions, including Mitre 10 stores in Te Kuiti and Otorohanga, timber and aluminium joinery divisions, with sales predominantly in the local region.

Eight dEcadEsleading the way in timber processing industry

In the late 1970s OTC expanded its small timber processing division and soon progressed from local sales to exporting timber to Australia (mostly clears and dressing grade timber, predominantly pine).

In the mid 1980s OTC started exporting finger-jointed product to Queensland.

From the early 1990s the company underwent a variety of changes. These included selling its joinery division to employees (who are still operating today), as well as two Mitre 10 stores and the Nebulite Aluminium division, in order to focus on timber manufacturing.

Family focusDespite its changes during the years, OTC remains a family business rich with experience.

Bert’s grandson, managing director Steve Wilshier, has been with the company for more

than 20 years, and in 2008 his brother Nigel joined him as joint managing director, having gained 20 years’ experience in the wider timber industry. Graham and Bruce Wilshier continue as company directors.

Today OTC has a substantial timber manufacturing operation, selling more than 15 million lineal metres of timber products a year, while its associated building materials retail yard has recently joined the ITM group.

OTC’s timber is finger jointed into clear boards for machining into fascia and weatherboards, moulding, architraves, skirtings, as well as window reveals and door jambs.

Seventy percent of its product is exported, mainly to Australia but also to the United States, with the balance supplied to New Zealand retail groups including the ITM chain, Mitre 10, Placemakers and Carters.

OTC has a substantial timber manufacturing operation, selling more than 15 million lineal metres of timber products a year.

Proud to be associated with OTC Timber Company and wish them all the best for the future.

10-24 Vaughan Road | Rotorua P: 07 350 1085 F: 07 345 [email protected]

What a wonderful achievement!

Congratulations to the Wilshier family, and the OTC Timber Co. team on

80 years of customer service, and successful business.

We are proud to be part of your team!

THE TIMBER PRIMING EXPERTS • General Engineering• Welding • Machining• Engineering & Steel Supplies

26 Progress Drive, Otorohangat 07 873 8733 • f 07 873 7306

m 021 332 206

For personal, professional advice

Trusts | Farms | Wills Estates | Property

Commercial | Business

Proud to be associated with another successful business.

Ph. 07 873 8070 | Fax 07 873 [email protected]

PO Box 10, Otorohanga


Growth in export marketOTC Timber Company, which employs 75 staff, is currently working to grow its export market to the US with the development of a new product range.

“We mainly sell finger-jointed products but we’re starting to sell solid clear pine products in a range of mouldings and cladding products, which are specific to the US market,” Nigel Wilshier says.

“In the US they are starting to replace some of their existing products with New Zealand pine, because they’re finding it difficult to source traditional species now.

“New Zealand pine can replace those species at a similar or better quality.”

Wilshier says sales grew in 2009 and 2010 and the company hasn’t had to reduce staffing levels.


OTC is benefiting from the recent huge investment in its Otorohanga site and plant.

Feature continues on next page >>

M J Bell Builders LtdDelivery 271 Ouruwhero Rd

Postal 206 Ouruwhero Rd - RD 4 Otorohanga 3974Phone 07 873 8844 - Fax 07 873 8847

Mobile 027 494 8357 - Email [email protected]

Pleased to support OTC Timber Co.

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www.customkit.co.nz0800 422 548

We focus heavily on making sure our products are well presented, as well as being good quality. Our speed to market and reliability is a big thing. Nigel Wilshier, OTC Timber maNagiNg direCTOr



“Last year was an extremely busy one for us. The Australian market was going pretty well. There was an earthquake in Chile last year which affected the Chilean supply into Australia for a few months, and we benefited from that,” Nigel Wilshier says.

“So we’ve had two good years, although 2011 demand is currently weak. We have got through the recession satisfactorily to date and our exports were the area that kept us up at the levels we targeted.”

Regular reviewsOTC reviews its product range on a regular basis and is currently assessing both its domestic and export markets.

“It’s about considering where we can pick up more of our existing customers’ business.

“Our strategy has been to try to secure a larger part of our customers’ business, rather than looking only for new business. Otherwise in a recession it can just end up becoming a price war.”

The team at OTC is heavily focused on providing great service and recognises that in today’s business world, service is just as important as the product. The company is certified to the Pinez quality assurance system, which involves regular third-party auditing to ensure a high level of quality in all manufacturing measured against relevant Australian and NZ Standards.

“We focus heavily on making sure our products are well presented, as well as being good quality,” Wilshier says.

“Our speed to market and reliability is a big thing. It’s really important that when a customer places an order that we provide a date and then meet it. When our customers put the phone down we want them to forget about whether the order will be there on time and whether it will be a quality product.”

Significant reinvestmentOTC Timber Company has recently completed the largest investment project of its 80-year history. This included the purchase of a new high-speed timber processing line and LOSP wood treatment plant, as well as the construction of new purpose-built buildings to house them, and improved employee facilities.

The Ranfurly Street site was completely redeveloped, with the exception of the main office block, and all work was done while full production levels were maintained.

Productivity gains have been one of OTC’s success factors during the past 15 years, and prompted the capital investment required to keep improving productivity.

OTC imber is focused on providing well presented, good quality products.

Proud to support OTC Timber

to make great treated Kiwi

wood products for the world

Phone: 09 276 3646 03 348 5379 07 350 1680

www.tanalised.com

www.panpac.co.nz

Pan Pac Forest Products Limited are proud suppliers of lumber to OTC Timber Co. Ltd

Proud to work with our locally owned and operated businesses

93 MANIAPOTO ST, OTOROHANGAPhone: 07 873 7049 • Freephone: 0508 873 7049Email: [email protected]

OTC has surplus capacity, which means we have the ability to grow… It’s about positioning ourselves for the future, which has been the driver of the upgrades over the past year.

Nigel Wilshier, OTC Timber maNagiNg direCTOr



In the area of planer production alone the quantity of lineal metres machined has doubled from nine million metres in 2000 to 18 million metres in 2010.

Wilshier says the plant upgrade has made a huge difference to production capabilities.

“We’ve modernised our facility and upgraded our plant, which has made us a lot more efficient and reduced our operating costs. We believe there’s still a lot of latent demand

in New Zealand and Australia. Australia has a shortfall of housing. Once the conditions improve we hope there’s going to be a busy two or three years in front of us.”

Wilshier believes that while weak demand and low confidence is currently pushing growth further backwards, that trend will not last once confidence begins to lift.

“There isn’t the confidence at the moment to build your own house, but the pre-conditions

are there and there generally isn’t surplus housing available,” he says.

“OTC now has surplus capacity, which means we have the ability to grow. As soon as our customers need that extra product we’ll have the ability to meet that demand. It’s about positioning ourselves for the future,

which has been the driver of the upgrades over the past year.”

OTC Timber Company LimitedPO Box 18OtorohangaT (07) 873 8079F (07) 873 6690 — Advertising Feature

“Creating Lifestyles”

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Build with timberA sustainable, renewable resource

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Proud to support OTC Timber Co.

Beros Road | Te KuitiT: 07 878 8124 | F: 07 8788236 | E: [email protected]

PROVIDING NZ MADE SOLUTIONS TO NZ SAWMILLS FOR OVER 27 YEARS.

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Pacific Timber Engineering Ltd would like to congratulate OTC with the successful completion of the upgrade….

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www.pacifictimbereng.com

Initiatives | Pyroclassic Fires


Possibly the best kept secret in New Zealand! That’s how Richard Chalmers describes the Pyroclassic wood fire. It was developed more

than 30 years ago by scientists working in a government funded

research group to create the ultimate solution for burning

wood in the most efficient and environmentally conscious way.

The cleanest burn“When the research group was disbanded, two of the scientists who developed the fire saw it could be a commercial venture and started making them on an on-demand basis,” Chalmers says.

“It was all done through word of mouth — when someone heard about it and wanted one, they’d make it and send it to them. Twenty years later, they decided to sell the

business and it’s been through just a couple owners since then, until I found out about the fires through a chance meeting last year,” Chalmers says.

The Pyroclassic wood fire impressed him so much, he had to buy the business. “It’s really very impressive. Consumer magazine keep rating it as their top product.

“We only make the one fire; I suppose when you make the best, you don’t need to have a range.”

The Pyroclassic IV wood fire will give you up to 15kW of space heating through its massive cylindrical ceramic fire chamber and provide 3.7kW of water heating via its high output wetback option. It even has the capability to be used for cooking, with the 10mm thick steel top plate.

Amazingly, all this can be done from the minimum amount of fuel and still give such a good burn that there is hardly any ash or emissions. It converts all the wood you burn into heat in your home.

Trees are a carbon neutral product as they absorb as much CO2 while growing as they release while burning or rotting on the forest floor.

As councils all over New Zealand lower their emissions threshold to combat the rising pollution from burning oil, gas and coal to make electricity, using log wood in a Pyroclassic Fire is the best way to heat your energy wise home.

The Pyroclassic Fire is the cleanest unit available on the market capable of an overnight burn with or without a wetback, even in the strictest Urban Airshed Zones, while still complying with all the legislation. Its colours can be chosen by you to fit your

home or business the best, and easily changed over time.

Richard Chalmers has big plans for the Pyroclassic. He strongly believes it is one of the best fires on the world market today.

Under Chalmers’ ownership, the company has rebranded, started advertising more and is looking at exporting. “My future goals are to take what is probably one of New Zealand’s best kept secrets to the international stage. I’ve got the Pyroclassic in the UK now for compliance testing to see if it meets EU approval and then I hope to sell it there.

“We’re also looking at the Australian market as it already passes standards there.

“We’re a little company which has stood the test of time, and I want us to be building on that and telling the country and the world more about this product. I want more people to find out how cleanly and efficiently this fire can heat their home.”

Pyroclassic Fires Showroom8 St Andrews RoadHavelock NorthT (06) 877 0175F (06) 877 7501E [email protected] — Advertising Feature

“We’re a little company which has stood the test of time… I want more people to find out how cleanly and efficiently this fire can heat their home.”

Richard Chalmers, PyRoClassiC FiRes

0800 266 769

Planning a move? Conroy Removals is one of New Zealand’s largest privately owned moving company’s providing individuals, families and businesses professional moving services. From one item to a complete home Conroy’s are the right choice to help you move ahead.

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Proud to supportPyroclassic Fires

INDUSTRIES

Pleased to be associated with Pyroclassic Fires

444 Miki Miki Road, Masterton

Ph 06 372 5990 Fax 06 377 4576

TURN YOUR ELECTRICITY OFFTURN YOUR HOT WATER ON

Laser Dynamics is an innovative company along with CNC Profile Cutting

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PROUD TO BE ASSOCAITED WITH PRYOCLASSIC FIRES LTD

1275 Omahu Road | Hastings 4175Phone:06 879 9795 Fax:06 879 4670

[email protected]

Uniform Centre: Just the facts■ Established in 1981, at its present site in Hamilton

■ Only suppliers in the region of Australian brand NNT, regarded as leaders in corporate wear

■ Wide range of specialist areas, including embroidery, sportswear, medical scrubs, industrial uniforms, headwear, bags and eco-friendly garments

■ Weekly wardrobe planning available for corporate clients.


Initiatives | Uniform Centre

First impressions count and maintaining a professional standard of dress is increasingly important in today’s competitive corporate world. This is where Hamilton’s Uniform Centre steps in. A leading supplier of uniforms and accessories for the last 30 years, the organisation prides itself on its personalised, professional approach in outfitting personnel from the boardroom right through to the factory floor.

Leaders in corporate attireThe Uniform Centre is a proud supplier of the specialised Biz Corporate and NNT brands, which are renowned for creating a distinctive, yet fashionable look for the office.

Uniform Centre co-director Liz Bartlett says corporate wear is an important component of the business, which is tasked with outfitting hundreds of clients across a wide range of professions.

“We have a high demand from city councils, lawyers, accountants, solicitors and medical staff. The Biz Corporate and NNT ranges both have very professional looking garments and are very popular.”

For those who prefer not to waste time on choosing what to wear before rushing out the door in the morning, the Uniform Centre has additional expertise in wardrobe planning. This consists of creating a weekly wardrobe using a customised, personalised system.

“For example we fit clients with three blouses a suit jacket, skirt and trousers so they can simply rotate between them through a week. We have specialised wardrobe planners, and the system is very popular with our corporate clients,” Bartlett says.

ExpertiseWith a total of five employees, all staff members are skilled in various areas of design and production. For example the seamstress does clothing alterations and embroidery.

This aspect is what sets the company apart from its competitors, says Bartlett. “Our level of expertise does give us an added advantage, in that we can offer professional knowledge and a broad range of skills across all our products.”

One employee has been with the Uniform Centre for 11 years, which is testament to the company’s strong position in the industry.

Embroidery in particular is also a strong point, providing a service which helps businesses enhance their branding. A simple web address or a multi-coloured logo embroidered onto a garment can have a significant impact, with the added benefit of being resistant to wear and laundering. Once the logo is approved

Creating first impressions

there is a quick turnaround time, and no minimum order requirements. The recent purchase of a new embroidery machine will serve to enhance an already efficient system.

Service is keyA personalised approach has earned the Uniform Centre a reputation for impeccable service among its clients. “Service is key and for us this is paramount,” Bartlett says. “We are always honest with our clients and we keep them informed throughout the whole process.

“All our customers’ records are also kept on file for future reference, and our larger clients are sent out a personalised order form.”

The company is proud to stand behind everything that it sells. Samples are available which enables the customer to get an accurate idea of the garment before purchasing.

The overriding motto, says Bartlett, is to ensure the basics are covered before anything else. “You can’t make promises if you can’t keep them; our customers need to be kept informed.

“We offer personalised service which is second to none. All new contacts and queries are welcomed — we are more than happy to help.”

Uniform Centre33 King StreetHamiltonT (07) 847 8578 0508 22 33 44 (toll free)E [email protected] — Advertising Feature

Proudly supportingUNIFORM CENTRE

HAMILTONFor all your uniform requirements

www.bizcollection.co.nz

Trevor and his team at Prior Blackburn Limited - Chartered Accountants are proud to be associated with the Uniform Centre.

Company Formations | Annual Returns | Cashflow Reports | PAYE | Payroll Management FBT Returns | Annual Accounts | Tax returns | GST | Advice on Buying and Selling | RWT Returns

Special Tax Codes | Companies | Famers | Rentals | Partnerships | Sole Traders | Trusts Provisional Tax Advice| Terminal Tax Advice | Income Tax Planning | Banklink Data Support

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67 Seddon Road, Hamilton | 07 839 [email protected] | www.priorblackburn.co.nz

Initiatives | MELtech Automation


Technology has defined our future. It has become the number one tool for businesses today and has enabled innovative possibilities to be explored. Without technology, we would have remained the agrarian society that existed post-industrial revolution, and businesses like Meltech Automation would not hold the integral role they do in New Zealand’s market today.The Meltech Automation team, based at Wanganui Airport, specialises in communications, SCADA and PLC programming solutions; security and automatic gate systems, along with electrical maintenance and advisory services. With more than 25 years experience, company director Greg Mallett prides himself on the successful projects he and his team have undertaken, mainly for the Wanganui District Council.

Large projects have been the major focus in recent years and these include the Beach Road Sewerage Pump Station upgrade (2004-06), Infrastructure Communications (2005-06), Waste Water Treatment Plant (2007-8), Abelard and Heloise Soft Water Bores (2008-09), ITT Water and Wastewater Sewerage Pond Upgrade (2009), and the Splash Centre ‘Interim Fix’ (2010).

Wanganui’s Soft Water Project was a particularly satisfying addition to the portfolio. Mallett and the team at Meltech Automation were responsible for the council’s water and wastewater electrical installation and controls design. “The project presented a number of interesting challenges. The new soft water

The automation station

needed to be blended with original water supply and this entailed a total redesign of the town water reticulation logic and system control,” Mallett says.

During the 2009 winter, the Splash Centre swimming pool complex had to be closed on a number of occasions as pool temperatures could not be maintained during the cold weather. Meltech Automation came to their aid by implementing an ‘interim fix’, including providing technical support to the design engineers LHTDesign, Hastings. This resulted in exceptional performance throughout the following winter with no closures or disruptions to service and programmes.

Another area where the company can be of significant help to its clients is regarding power use, as Meltech has recently achieved EcoSmart accreditation. The EcoSmart Electricians programme advocates investing more now in energy efficient products and services as a saving for the future. The aim is to save power and money while easing environmental pressure. .

In practical terms, what EcoSmart accredited electricians do is provide advice and assistance to both householders and businesses on the best and simplest ways to reduce their electricity consumption, thereby reducing their spend on energy.

What many individuals and business perhaps don’t recognise is that these cost effective solutions are often basic changes that lead to considerable savings. EcoSmart electricians can conduct an assessment to determine the impact and value of improvements that can be made and offer alternatives in areas such as energy management, lighting, pumps, fans and motors, HVAC as well as new technologies in areas such as solar and wind power.

Integral members of the Meltech Automation team are Bevan Knofflock and Paul Mallett, both very experienced and innovative industrial electricians. Mallett’s partner Jeannie Lacey provides administrative and accounting support using SmartTrade, the job management software, to capture information and make reporting more timely and accurate. Meltech also handles security and automatic gate systems and gives advice to those requiring a specialist’s knowledge.

“The team take ownership of each job they perform; ensuring correct product and methodology is used in every job. We all have extensive industrial backgrounds and are well suited to working on the multi-million dollar Council-owned plant,” Greg Mallett says.

MELtech AutomationJAG BuildingWanganui AirportAirport RoadWanganui 4501T (06) 348 9188F (06) 348 9189E [email protected]

— Advertising Feature

Our Aspiration“Through a commitment to understand your business, we will earn your trust and through proactive advice and solutions, position you to financially survive any insurable event.”

Crombie Lockwood is proud to support Meltech Automotion Ltd

For all your insurance requirements and a free no obligation quotation, contact us on

www.crombielockwood.co.nz

[email protected]

Ph 06 348 1630 | Fax 06 348 1639

400 Victoria Avenue, Wanganui


Transport and Motoring | Land Cruiser’s 60th Anniversary

Hawkes Bay, Taupo and Eastland ToyotaWhen an iconic Kiwi and Land Cruiser team up to drive from Cape Reinga to the Bluff, an adventure of epic proportions ensues. This is exactly what happened when the legendary Land Cruiser turned 60 and Toyota NZ organised the king of all birthday bashes to mark the occasion with New Zealand personality Marc Ellis at the helm. One of the key constituents behind this escapade, aptly named Top to Bottom, was the Hawkes Bay, Taupo and Eastland Toyota branches who played an integral role in supporting Ellis on his journey in the new FJ Cruiser. The new Cruiser, a re-release of the original FJ40, is an amazing vehicle that can go anywhere.

The off-road challenge in the specially fitted-out FJ Cruiser, originally began on February 21, the day before the Christchurch earthquake. The team was just south of Kaipara in the early afternoon on February 22 when they heard of events in Canterbury, and a decision was made to postpone the journey. The re-scheduled trek kicked off from Cape Reinga on Saturday, May 15 finished at Bluff on May 31.

Hawkes Bay Toyota held its own Check Point Party — one of seven checkpoints along the way. This party gave Ellis a well deserved break from his off-road adventure as he signed autographs and gave away themed merchandise to excited party goers. Technical experts from Toyota were also on hand to answer questions.

As proud Toyota branches, Hawkes Bay, Taupo and Eastland Toyota are up with the professional play. And when it comes to sales, grooming and customer service, the branches operate with a second to none attitude with a strong sense of service and standards.

All the working areas are immaculate and all the cars are treated with respect at Hawkes Bay, Taupo and Eastland Toyota. The branches always strive to make the inconvenience of a service during a busy week as painless as possible so clients can carry on with their lives. Each branch offers a relaxation lounge with magazines and coffee. These things are very important because Hawkes Bay, Taupo and Eastland Toyota want to have a long relationship with clients.

When a client buys a new or used car they are given a Free Warrant of Fitness for life. For new cars, the Hawkes Bay, Taupo and Eastland Toyota branches have also implemented a new technology in the form of an LCD touch screen. Clients can use this technology to search for every make, model and colour of available cars and they can even change the model, colour and features.

Hawkes Bay, Taupo and Eastland Toyota 505 Karamu Road North MayfairHastings 4122T (06) 878 1000F (06) 876 4497 E [email protected]

Tasman ToyotaFormed in 2002 from what was originally Gray & Inch Toyota, a long-standing Toyota dealership established in 1968, Tasman Toyota

has professional longevity that has spanned the decades. Having rapidly expanded since inception with three dealerships in New Plymouth, Hawera and Westown operating under its organisational umbrella, Tasman Toyota has always retained its defining identity — being a community and family oriented organisation.

“We think of ourselves as a community based company that supports a lot of schools, events and local organisations like the Taranaki Rescue Helicopter Trust and Taranaki Rugby Football Union,” chief executive James Crighton says.

And while the business has certainly changed in size to accommodate its extensive range of new and used vehicles, Crighton says excellent product knowledge, strong moral values and professional integrity are still at the heart of the enterprise and always will be. “We are not an in your face, hard selling company. We always work with people through their

Firing on all cylinders for anniversary expedition

purchasing experience to ensure they select the right vehicle for their lifestyle needs.”

This last May, Tasman Toyota held its own Check Point Party as part of Land Cruiser’s 60th anniversary celebration, Top to Bottom. In keeping with the company’s strong family values, it was an all ages event. “Marc Ellis’ off-road trip in the FJ Cruiser from Cape Reinga to the Bluff was the brainchild of marketer Neeraj Lala and the Tasman Toyota party was a big event with many present,” Crighton says.

“As part of the campaign we also held a colouring competition for 2500 kids, from years one through eight, and Marc Ellis selected the winners. Three people were also given the opportunity to win $10,000 cash at the party and Toyota financial services provided ice creams and drinks. The Mad Butcher supplied 1000 sausages and we also had donuts for everyone.”

As an official Toyota Customer Centre, Tasman Toyota offers finance and insurance, parts and efficient services and a diverse range of new and used cars available for viewing at its showrooms or at www.tasman.toyota.co.nz

Tasman ToyotaPO Box 3242New Plymouth 4341T (06) 769 9933F (06) 757 9329E [email protected]


Diesel WELLINGTON

DIESEL & TURBO ARE PLEASEDTO SUPPORT HAWKES BAY, TAUPO,

EASTLAND & TASMAN TOYOTA.

63-65 Waione Street, Petone, WellingtonPhone: 04 568 9218 Fax: 04 568 5130

Email: [email protected]

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Transport and Motoring | Nationwide Horse Transport


Animal safety and comfort come first at Nationwide Horse Transport, which transports horses door-to-door, from Kaitaia to Bluff.The team offers a complete animal logistics service. The company will do everything necessary to care for its clients’ horses to the highest possible standard.

Alan Taylor has been operating the Christchurch-based business since 1992 with the company having its head office in Christchurch and a branch at Cambridge. A purpose-built transit facility at Foxton to take care of horses crossing Cook Strait is a recent addition. Inter-island trips are made twice a week — more often if the need arises.

The company has seven high-spec horse transporters, each of which is fitted out with an onboard camera to allow drivers to monitor the horses as they travel and react quickly if they become unsettled. All vehicles have a tracking and reporting system called Eroad, specifically designed to monitor and obtain up-to-the-minute real-time information to enable Nationwide Horse Transport to answer customer queries efficiently from any location.

It also provides invaluable information for head office to tack and monitor true running costs.

Total equine logistics

Nationwide Horse Transport147 Ellesmere RoadPrebbleton, ChristchurchT (03) 349 5844 027 485 8386F (03) 349 5845E alan@horsetransport.co.nzwww.horsetransport.co.nzwww.athaulage.co.nz — Advertising Feature

Taylor says drivers are employed because they love animals and know how to treat horses well. “It’s easier to make a considerate truck driver than it is to make a good horse person. Our trucks can transport between seven and 11 horses at a time and we can monitor the animals at all time,” he says. “People are very particular about how their horses should be cared for and we transport horses for elite trainers, horsemen and women.”

Over the years Nationwide Horse Transport has moved a huge range of horses, from pet ponies to leading race horses and even the Canterbury Crusaders’ hoofed mascots. The company has also transported donkeys, alpacas, llamas, stud cows, a large turtle and a water buffalo for Orana Park.

Taylor says transporting horses, along with road transport, is a science. “You have to be thinking all the time. Every vehicle that goes on the road is built to Ministry of Transport specifications.”

The company’s high-tech luxury horse trucks are designed and built to perfection by Ian Capstick Motor Bodies Limited in Palmerston North. “Our horse floats are far superior to ordinary floats or anything else that’s available in New Zealand,” Taylor says. “We aim to be as many steps possible ahead of anyone else at any one time.”

And just to bring a smile to the face of other motorists, each truck has a professionally drawn cartoon on the rear.

Additional transport servicesIn addition to Nationwide Horse Transport, Taylor also owns bulk specialist A and T Haulage. Both companies are divisions of Oakbury Holdings Limited.

A and T Haulage operates a fleet of bulk transport trucks based in Christchurch for carting throughout the South Island. The trucks each have a comical name, such as the Boulder Buggie or the Boulder Holder.

While A and T Haulage has been operating for many years, Taylor says business has really taken off since the Canterbury earthquakes. The company carts anything from grain to fertiliser to metal — any kind of bulk haulage across the South Island.

Taylor says his transport operations have each built up a great reputation over the years for their high-quality services. He also thanks his loyal customers and suppliers. “I’m a quiet achiever. I really let my staff and the vehicles we operate say it for me.”

Nationwide Horse Transport and its sister company, A and T Haulage, operate a fleet of modern trucks. Nationwide Horse Transport offers a complete animal logistics service.

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HW Industries specializes in earthmoving scrapers & trailers for farmers & contractors, and also in the manufacture of horse starting gates. We are pleased to have been involved in Nationwide Horse Transports repairs and maintenance.

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Transport and Motoring | Harvest Transport

There’s a reason why the area surrounding Gisborne is often called the fruitbowl of New Zealand. Worth millions of dollars to the local and national economies, much of New Zealand’s delicious fruit and wine is grown in this region. Providing the crucial link of getting this fruit to the pack houses is Harvest Transport.Dave Wilson bought the business approximately seven years ago and since then it has grown exponentially. Harvest Transport’s turnover has tripled, and he now hires around seven drivers compared to the original two back in the mid-2000s.

The company moves squash, apples, kiwifruit, and citrus for the fruit industry, with big name contracts such as Four Seasons, NZ Fruit, Opac and Kaiaponi. It also transports grapes for the wine industry. In the last year, Wilson estimates the company transported more than one and a half billion litres of juiced grapes.

Handling the harvest

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Not content with just fruit work, Harvest Transport also does work for the farming industry. Its trucks transport fertiliser, maize for farmers. Doing the best job requires the best tools, and Wilson says having forklifts with his trucks enables him to work efficiently.

“When one of us arrives for a job, we don’t have to wait for a farm hand — we can just unload the empty bins, put full ones on and then go.”

Harvest Transport also has airbag truck and trailers for its fruit, to prevent bruising while being transported.

Looking to the future, Wilson wants to keep up the good work the company has achieved since he bought it seven years ago. “I would like to see us take on more contracts, and keep upgrading the gear. Getting bigger and better is our main objective.”

Harvest Transport Limited15 Riverpoint RoadGisborneT (06) 868 7200F (06) 868 3100 — Advertising Feature

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Construction | Higgins Contractors Waikato


When Dan Higgins was joined by sons Pat, Michael and Bernard, the business began expanding during the 1960s and 1970s into other areas of civil construction, including quarrying, aggregates, concrete and bitumen supply, in addition to its expertise in pavement construction, spray sealing, asphalt paving and drainage.

Since then Higgins has been involved in a number of significant projects, from state housing subdivisions, urban and rural roads, the Wellington port container terminal and airport runway construction in Tonga, Wellington, Ohakea, Palmerston North and Napier, to elements of the Auckland central motorway system.

In spite of its growth, with around 900 people employed during the height of the road construction season, the Higgins Group remains a family owned and operated business and is still headquartered in Palmerston North.

It has key operations in 11 centres throughout the North Island.

Services supplied through these business units include construction and maintenance of motorways, highways, urban and rural

authorities. Throughout the Waikato, Higgins Contractors is busy resurfacing to extend the life of roads, rehabilitating sections of roadway where the surface has outlived its useful life, reshaping roads to improve flow and safety, and carrying out general ongoing maintenance and repairs.

Higgins Contractors Waikato has a Roading NZ-certificated asphalt manufacturing plant on site at its premises at 50 Gallagher Drive in Hamilton. The plant was built in 2008.

“Having the asphalt plant gives us the quality control of our own product, which means we’re not so reliant on any outside supplier,” Carson says.

Higgins supplies the complete spectrum of asphalt mixes, from hard-wearing fully compacted surfaces to open mixes designed for lower noise and better water dispersion.

Higgins also undertakes sub-divisional work and can offer a comprehensive service with project management, earthworks, drainage, utilities, pavement construction and surfacing all being carried out in-house.

Parent company backingCarson says being part of the Higgins Group

is a big plus for both the Waikato branch and its customers. “We’re lucky that we have branches in Tauranga and Auckland and we have backup and resources that we can call on,” he says.

“We quite often help each other out on contracts to balance workloads and optimise the resources in the region.”

The Higgins advantage lies in the ability to handle all aspects of the contract, from earthworks to drainage, subgrade improvement and shaping, pavement construction, pavement stabilisation and rehabilitation, kerbing, traffic services and signage, sealing, asphalt paving, roading and road maintenance.

Higgins pioneered the use of new technology to improve road making and maintenance in New Zealand.

Dan Higgins was among the first in the industry to make use of equipment such as fantail spreaders and bitumen sprayers to speed up road laying and deliver better quality.

Higgins still leads the way and probably has the most up-to-date fleet of road making machines and equipment in New Zealand.

The construction activities of the Higgins Group are supported by a number of manufacturing divisions and companies that supply materials to Higgins, as well as other clients. They include Higgins Concrete, Higgins Aggregates, Higgins Bitumen, Approach Signs and Penny Engineering.

The mechanics of expansionHiggins Contractors Waikato is a specialist roading contractor with a dedicated Waikato team and the backup and resources of a large parent company behind it.The company is part of the Higgins Group of companies, which grew from a small contracting business established by Dan Higgins in the 1950s. It has grown to become one of the leaders in the civil construction industry operating throughout the North Island and upper South Island.

Above: The $7 million Taupir Link project is designed to be a safety improvement of SH1B through Taupiri to the intersection with SH1. The road will be a temporary link to connect the Ngaruawahia Bypass from where it connects to SH1B.

Right: Higgins Contractors Waikato began work on the Taupiri Link, north of Hamilton, in November 2010.

roads throughout New Zealand and the Pacific region.

Working in the WaikatoThe Waikato branch of Higgins Contractors was purchased by the company in 2004, and was previously Glover Contractors.

Branch manager Glenn Carson leads a team of around 50 fulltime permanent staff running an operation that includes chip sealing, asphaltic concrete, earthworks, construction and drainage.

“Our core work is roading work, with a very strong tendency towards the bitumen surfacing industry with resealing and asphalt manufacturing and laying,” Carson says.

A significant part of Higgins’ contracting business is the maintenance and resurfacing of existing roads on behalf of NZTA and local State Highway 2, Maramarua

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Northern outlookHiggins Contractors Waikato has recently undertaken a number of significant projects throughout the North Island, including a $7 million roading link north of Hamilton.

Waikato branch manager Glenn Carson says the branch has recently completed four resealing contracts for various regional councils and the NZTA.

“We’ve just completed resealing of State Highway 1 at Cape Reinga, where we subcontracted to United Civil. Over the past two or three years we’ve done a lot of first-coat sealing on that road, which is around 20km long. It was the last piece of SH 1 that remained unsealed up to the lighthouse. In April we completed the second coat seal of 17km of that road,” he says.

“Logistically it was a challenging job because of the distance to the bitumen supply in Auckland, an eight-hour drive for units transporting the bitumen. We drew on the strength of the Higgins Group to get the amount of bitumen up there in the timeframe required.”

Taupiri Link projectHiggins Contractors Waikato began work on the Taupiri Link, north of Hamilton, in November 2010. The $7m project is designed to be a safety improvement of SH1B through Taupiri to the intersection with SH1.

The road will be a temporary link to connect the Ngaruawahia Bypass from where it connects to SH1B (due for completion in 2014), for about 3km back onto SH1 at Taupiri. The Huntly Bypass (which is currently being designed) will connect the Ngaruawahia Bypass to the existing four lane section at Ohinewai (programmed for completion in 2019). The Taupiri Link will then revert to a local collector road.

The project includes the construction of a two lane roundabout at the intersection of SH1 and SH1B; a new single lane roundabout at Orini Road and SH1B; a new pedestrian/cycle bridge over the North Island main trunk railway; redirecting existing side roads to the roundabouts; shared walk/cycle ways and extensive landscaping works.

The Taupiri Link is progressing well and is due for completion late September 2011.

Carson says these projects are slightly out of the ordinary for Higgins Contractors Waikato. “Our typical workload is city council roading works, resealing and pavement works.”

Success and growthCarson says the recent economic recession has had a significant impact on Higgins Contractors Waikato, with the market becoming tight. “Subdivision work stopped happening and a lot of contractors who were previously tied up with that were becoming more competitive in markets that we traditionally sourced much of our work,” he says.

“There’s still plenty of work out there, it’s just been harder to secure and harder to make a dollar out of.”

However, clients choosing to deal with Higgins Contractors Waikato can feel assured they are dealing with a quality assured company. “People can be confident that they’re going to get good value for money and get quality products and services,” Carson says.

“A lot of our work is won at the tender box, and while the residential market in the greater Waikato area is significant, we don’t tend to get a huge chunk of it.

“It’s an area where people might think that large companies like ours wouldn’t be interested in their driveway, but that’s not true.

“We offer free quotes and will be competitive in any subdivision, commercial or residential work.”

Higgins Contractors Waikato50 Gallagher DriveHamiltonT (07) 843 1801F (07) 843 1792www.higgins.co.nz — Advertising Feature

Construction | Higgins Contractors Waikato

The Higgins advantage lies in the ability to handle all aspects of the contract, from earthworks to drainage, subgrade improvement and shaping, pavement construction, pavement stabilisation and rehabilitation, kerbing, traffic services and signage, sealing, asphalt paving, roading and road maintenance.


Forestry | Hautapu Pine Products

ExtEnsivE roundwood history, expertise

Hautapu Pine’s hauler crew working on a farm located on the Taihape-Napier Road.

Inset: Trevor Benson with his portable batten mill during Hautapu Pine Products’ early days.

Hautapu Pine Products has a comprehensive knowledge of the roundwood industry, producing high-quality posts and poles in a range of sizes and grades. The company, based near Taihape, was formed by Trevor Benson who has a 40-year history in the wood industry. Trevor started off doing casual chainsaw work in the late 1960s but soon began producing battens with a portable batten mill. Post production began in the mid 1980s on a small scale, but with the construction of a new mill in 2001, production quickly exceeded a million posts per year.

The company is today operated by Trevor’s daughter, general manager Susan Benson, together with her two brothers, Chris and Mark. Chris manages the company’s hauler crew while Mark manages stock and dispatch.

Hautapu GroupHautapu Pine Products is now part of a larger Hautapu Group, which also includes Hautapu Haulage and Hautapu Rural Supplies:

● Hautapu Haulage operates three logging trucks which cart logs for Hautapu Pine, as well as for Forest Managers and McCarthy Transport.

● Hautapu Rural Supplies is a rural outlet established two years ago in Hautapu Street, Taihape, which sells Hautapu Pine’s posts and poles as well as general building and rural supplies.

Susan Benson says wooden posts are the core business of Hautapu Pine Products and they are sold via merchants throughout the central North Island.

“They’re primarily used for sheep and beef farm fencing, as well as in horticulture.

“Apple orchardists have started putting a lot of apple trees on

wires, with posts to support the wires. Our posts are also used in vineyards and in kiwifruit orchards.”

Battens are still produced but these days they account for a small percentage of the company’s sales.

The forest has been developed specifically for roundwood production. The trees are planted close together to suppress the branches, so you don’t get big knots, as well as to suppress growth in order to achieve denser wood.

General manager Susan Benson, talking about the 700 hectares of forest owned by Hautapu Pine Products.

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Roundwood production processHautapu Pine Products’ high-tech production facility just north of Taihape includes a remotely operated modified Morbark 212 post peeler.

Most post peeling operations in New Zealand have the operator standing at the infeed end of the peeler. However, at Hautapu Pine the operator is positioned in a cabin which is slightly elevated and directly in front of the post peeler. The operator can clearly see the whole length of the post as it is being peeled, which enables him to better gauge the depth to peel the log to get a clean, even finish.

A rotating totating grading table at Hautapu Pine Products.


Having the operator in a room also provides a better working environment to concentrate on the peeling — it is much quieter and safer and the operator is seated, which reduces fatigue.

The posts are split into halves and quarters using a band saw, which has a much thinner cut than a circular saw, meaning customers are left with a slightly thicker post.

The finished products are fed onto a slowly rotating circular table.

The slow movement of the table means the graders are under no pressure to grade

quickly, giving them time to assess each post for any deformities. All these features of the production process contribute to the manufacture of quality roundwood.

Hautapu Pine Products receives regular positive feedback from customers on the quality of its products.

The specifications of the logs sourced, staff training, quality checking and overall culture of the company are features that enable Hautapu to achieve the high quality of its products.


It was a new challenge… we hadn’t previously been involved in exporting. The developers are finishing a project at the moment and we hope to be able to supply poles for any future developments they undertake.

General manager Susan Benson, talking about Hautapu Pine Products exporting poles to the Maldives for the development of high-end resorts.

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Focus on diversificationHautapu Pine Products has been looking for opportunities to diversify its business and capture a wider market during the tough economic times.

The Taihape company has begun producing house piles, which general manager Susan Benson believes have great potential.

“We’ve started producing square piles during the past couple of years, following a slow down in the post production due to the recession,” she says. “We haven’t got out there and pushed them hard enough but sales are starting to pick up. It’s good to have another product and it’s a completely different market. It’s residential, as opposed to rural. The recession has slowed everything down but the signs are showing that things are starting to pick up again.”

Hautapu Pine Products is now working hard to grow sales of its piles and is also looking for new merchants.

The company has traditionally dealt primarily with independent merchants, such as ITM, and has found the relationships to be a good fit. “We’re a family business so they relate well to us and we relate to them,” Benson says.

Exporting firstHautapu Pine Products has also been exporting poles to the Maldives for the development of high-end resorts.

“It was a new challenge for us because we hadn’t previously been involved in any exporting,” Benson says. “It was our first time but we’ve learnt a lot and I hope there will be more of that work in the future. The developers are finishing a project at the moment and we hope to be able to supply poles for any future developments they undertake.”

Forest harvesting crewsHautapu Pine Products also operates two harvesting crews, which started out providing trees for the roundwood mill but now operate independently.

“They don’t cut trees down for us — they work as a separate business, although under the Hautapu Group,” Benson says.

“Our mechanical crew works as a production thinnings crew on contract to Ernslaw One Limited, using a CAT 511 purpose-built harvester. The other crew is a hauler crew. We bought a hauler last year and before that they were a ground-based crew.

“We switched to a hauler because the work coming up in our area was for a hauler, rather than a bulldozer. The hauler has been our major investment in the last 12 months and it’s going well.”

In addition, Hautapu Pine Products owns 700 hectares of forest located about 50 minutes from Taihape. “The forest has been developed

Top: One of Hautapu Haulage’s trucks coming off a barge at Mt Maunganui with logs from Matakana Island. Above: Hautapu posts heading to Picton for delivery to a vineyard development in Marlborough.

specifically for roundwood production. The trees are planted very close together to suppress the branches, so you don’t get big knots, as well as to suppress their growth in order to achieve denser wood,” Benson says.

The forest has been planted over 10 years, with the oldest plantings now 11 years old. Hautapu Pine will begin testing the wood during the next few years to assess growth and strength.

Personalised serviceBenson attributes much of Hautapu Pine Products’ success to its reputation for supplying high-quality roundwood products, as well as its friendly approachable team.

“Merchants like the fact they’re dealing directly with people who are close to the business. They know that what they’re being told is what’s happening,” she says. “That’s one of the things that differentiate us from other roundwood producers.”

Customers with any stock or dispatch queries can deal directly with Benson’s brother Mark, who can give them an accurate and instant response. “You can phone and go straight through to the person who is doing the job and making the decisions.”

Hautapu Pine ProductsPO Box 310Taihape 4720T (06) 388 1264F (06) 388 1317E [email protected]



Merchants like the fact they’re dealing directly with people who are close to the business. They know that what they’re being told is what’s happening. You can phone and go straight through to the person who is doing the job and making the decisions.

General manager Susan Benson, talking about Hautapu Pine Products’ friendly approachable team which is a substantial success factor.

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Forestry | KFL (Kajavala Forestry Limited)

Jacob Kajavala attributes the success of his Kawerau-based logmaking and logistics company to excellent IT systems and a focus on people.Kajavala Forestry Limited (KFL) returns optimal value to forest owners using innovative central processing yard systems, offering a complete log management solution.

High-tech log grading systemKFL was established in 1972 and is today run by Jacob Kajavala, who employs about 50 staff.

Kajavala began working in the family-owned business 12 years ago. At that time KFL was an ordinary log harvesting contractor, and Kajavala quickly realised the company needed a point of difference. “I wanted to do something to combine my computer skills with forest harvesting. I filled a gap and customers liked the whole large-scale logistics and just-in-time delivery that I implemented. It’s all about IT and our ability to track the products.”

Today KFL has two primary functions. It is a computerised logmaking operation and a large-scale warehousing and logistics business.

“Three years ago we sold our harvesting division to focus on our clear point of difference, value recovery and log warehousing. We extract more value from a stem, which is a tree with no branches, than any of our competitors,” Kajavala says.

“A stem is made of a range of different type of logs, from high value to low value. What we do is grade stems into the component logs. We do that better than anyone else in the country.”

Hi-tech tracking, grading

KFL does not operate under a typical harvest and supply system. In conventional forest harvesting, a forest owner will provide the logging contractor with a list of the different log types to make. The forest owner hopes the logging contractor will then generate the right amount of the different log types, at the right time to satisfy the log orders.

“Three years ago we suggested to the forest owners that, instead of giving us a list of logs to make, they give us their actual order list — details such as what particular grades they wanted and when the orders need to be filled. Now we maximise forest value while also ensuring that logs are produced precisely to order. Before that we just made products but now we make to order,” says Kajavala.

“It was quite a vote of confidence that our customers would trust us in that way. Many forest harvesters produce too much or too little of a particular product and there’s a panic when the ship arrives. We help our customers

by co-ordinating production and delivery across the broader supply chain. It’s about offering the complete service and then satisfying our customer’s requirements.”

KFL is responsible for tracking, managing and organising production, inventory and delivery.

Focus on peopleAlong with his emphasis on IT, Kajavala has worked hard to improve the way he manages his staff. While he used to employ the most experienced and qualified people he could, Kajavala found they were continually turning into “prima donna” loggers who did not stay with the company for long.

Today Kajavala prefers to employ novices and selects them more on their personality than their skills or experience. In this way, he has created a great working environment, with people who get on well together and are keen to learn. When a new person is employed at the bottom of the chain, the rest of the staff benefit by moving upwards, which boosts morale and results in high staff retention rates.

“We hire nice people. We invest in their training and end up with real professionals,” Kajavala says. “Seventy percent of people who leave us either come back, or try to come back. It’s all about people and systems.”

Kajavala Forestry LimitedPO Box 173Kawerau 3169T (07) 323 6103F (07) 323 1143E [email protected] — Advertising Feature

Forest owners receive the highest number of high-quality logs possible, and therefore make optimal returns.

“We specialise in grading — that’s all that we do. We have computer systems that track the logs as we make them, so we know precisely what’s happening. We have really robust systems on site to audit the value recovery on a daily basis. With other operators it might only be done monthly.”

KFL offers a specialist manual logmaking service, which is a real-time, web-based production tracking system. The system was custom built for KFL. The logmaker grade out turn is recorded live to a production database, which is accessed by forest owners via a website. Cutplans are also real-time so that a cutplan is modified as orders are completed. Live cutplans are communicated to logmakers via hand-held PC.

Virtual logging portKFL handles about a million logs a year, within New Zealand’s annual total of 20 million logs. About 50 percent of KFL’s volume is exported through the Port of Tauranga.

KFL’s operation in Kawerau includes a large warehouse with a rail head running into it, allowing it to operate as a ‘virtual’ port.

“When ships are on the horizon we know what grades they require. It’s only a two-hour train trip to the Port of Tauranga and we offer a just-in-time delivery system,” says Kajavala.

“We’ve been running that system since 2003 and it’s a combination of that virtual port and the logmaking and grading.”

KFL was established in 1972 and is today run by Jacob Kajavala, who employs about 50 staff.

KFL does not operate under a typical harvest and supply system.

KFL handles about a million logs a year, within New Zealand’s annual total of 20 million logs.

“We maximise forest value while also ensuring that logs are produced precisely to order. Before that we just made products… now we make to order.”

Jacob Kajavala, KFL.

On advice from Quay Accountants in May 2009, I restructured Kajavala Forestry Limited to a more strategic organisation which would allow more flexibility for future growth. Each entity became independently reportable, and therefore manageable. This has facilitated in vastly improved planning processes, which has improved the quality of my decision making as I am now able to better visualise and manage the flow of cash, debt and equity within the group.

Jacob Kajavala March 2011

Our trading performance was destined to improve, irrespective of the structural changes, but the support and advice of Quay Accountants has allowed us to move faster and more decisively in an ever changing market. The end result is that the Kajavala Group’s performance has exceeded my most optimistic expectations.

Call Quay Accountants now to book a complimentary

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Proud to be associated with KFL and their business success.Mark Tingey (Partner)Legal advisor to KFLDDI: 07 571 3856

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Property and Construction | Morris and Bailey


Morris and Bailey in Dannevirke has come a long way since its formation 60 years ago, with the company possessing a huge knowledge of civil, bridge, commercial and residential construction.The origins of Morris and Bailey date back to its establishment in Woodville in the 1950s, with general manager Peter Burne joining the company in 1969 as a tradesman carpenter.

The company split into two businesses soon after, located in Woodville and Dannevirke, with Burne running the Dannevirke operation.

The Dannevirke business concentrated on residential housing work, while the Woodville business was focused on civil construction and bridge building.

“We started doing some commercial work in the area and with that our staff grew and we became commercial builders who mixed in a bit of residential work as well,” Burne says. “We had a fairly close working relationship with the Woodville company through the 70s and 80s.”

Skills additionHowever, the Woodville company was wound up in the mid-80s, with two of its junior partners buying shares in the Dannevirke business. “They brought a lot of skills with them, which allowed us to get into the bridge building and civil work too,” says Burne.

“Since then we’ve continued to have a presence in both the commercial building field and civil and bridge building area as well, mixed in with a bit of residential building work.”

Today Morris and Bailey is still owned by Burne, together with three other shareholders, and employs about 20 staff from its premises in Cadman Road, Dannevirke, which it has owned for 40 years.

“We’ve been as high as 40 staff over the years, but with a lot more subcontractor work being tendered out these days our staff numbers have remained static.

“When we get a big job on, like the windfarm projects with Higgins Contractors, we step our staff up for building the concrete foundations for the towers.”

Morris and Bailey operates a range of high-tech machinery from its workshop and storage facilities and has its own casting beds for precast concrete work.

It also operates a rough-terrain crane and a fleet of forklifts, trucks, trailers and a hydraulic excavator.

Building on experience

Morris and Bailey has completed a wide

range of projects, including:

■ The Speights Ale House in Palmerston North

■ The Saddle Road replacement bridge

Work is carried out south to Wellington and north to Gisborne, New Plymouth and Waiouru.

Morris and Bailey places a huge emphasis on staff training and has a continuing programme of apprentices, with two or three employed each year.

With its workload quieter than usual due to the recession, Morris and Bailey is continuing

its programme of training in order to ensure it has all the resources necessary when the next building boom occurs.

“If the opportunity comes along where we can diversify or move into something new, we’ll look at it hard,” says Burne.

“If we see an opportunity there, we will take it.”

…covering the range from houses to bridges to commercial construction…

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Projects of significance Morris and Bailey has completed a wide range of civil and commercial projects throughout the lower North Island.

General manager Peter Burne says the Dannevirke company has undertaken some large projects for Transit New Zealand and has also done a considerable amount of defence and military work. It has been involved in

three central North Island windfarm projects in conjunction with Higgins Contractors.

“With the bigger projects, due to the size of our company and the resources required, we tend to be a subcontractor to larger companies like Higgins Contractors and Stringfellow Contracts. Our association with Higgins goes back thirty-plus years,” says Burne.

Morris and Bailey has done a lot of rural work over the years, including building dairy sheds, dairy bridges, farm buildings and effluent storage tanks. This work often leads to secondary residential work on clients’ farms.

“Tararua District Council is one of our larger clients and we do a lot of work for them on their wastewater projects and water treatment plants. We’ve built several water retaining structures for the Tararua, Manawatu and Rangitikei District Councils,” says Burne.

Bridge building expertiseMorris and Bailey’s bridge building work is particularly specialised.

“We like to think we have the skills and the experience to take on anything and have fought off some pretty big competition to secure projects such as the Kopane Bridge. We were able to offer a pretty smart alternative to the client, which saved them several hundred thousand dollars on that project.”

The new Kopane bridge, which is under construction at the moment at a cost of about $2.3 million, will alleviate the pressure on the Kopane section of the Oroua River during floods, reducing the potential risk of flooding in the nearby community.

The new bridge will allow for the passage of the river underneath it during a 100-year flood which has a one percent chance of happening in any given year. Stopbanks have also been raised and upgraded upstream and downstream of the bridge.

“It’s a three-span, dual-carriageway bridge, which is replacing an existing structure over the Oroua River outside of Palmerston North. We are contracted to Higgins Contractors



■ An arched overbridge near Waipukurau on SH2

last year

to build the bridge for the clients, Horizons Regional Council and Manawatu District Council,” says Burne.

Commercial portfolioMorris and Bailey’s latest commercial project is at the old Oringi Freezing Works, which was originally built by Morris and Bailey in 1980.

The works have been closed down and were purchased by Scanpower, which has turned it into an industrial park with chilling and freezing facilities. Morris and Bailey undertook refurbishment of the staff facilities building, turning it into an office complex for Scanpower.

Scanpower is an electricity distribution company that supplies 6800 customers in the Tararua region.

“Another major job we’ve got on at the moment is we’re in stage two of the redevelopment of the Southern Star Abbey at Kopua, just north of Norswood,” says Burne.


“We like to think we have the skills and the experience to take on anything and have fought off some pretty big competition to secure projects such as the Kopane Bridge.”

generAl MAnAger Peter Burne

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The Cisterian monastery is undertaking a major upgrade of all its facilities, including building a welcome centre, administration block, guest houses and accommodation. Stage two involves the monks’ accommodation, which should be completed within six months.

“We won the first stage and have just negotiated the second stage of the redevelopment. It’s a single-storey concrete



■ Redevelopment of the Southern Star Abbey at Kopua,

just north of Norswood

block and timber structure, which is an accommodation wing for the monks. It’s a brand new building and they’re going through a complete replacement programme of all the existing buildings there.”

Burne believes there will be several further stages involved in the Southern Star Abbey redevelopment and hopes Morris and Bailey will be involved in that work. “We appreciate the architects and client coming to us directly and have reciprocated well with competitive rates to do the job. We’re looking forward to a successful outcome.”

Huge knowledge baseClients dealing with Morris and Bailey in Dannevirke are benefiting from the company’s wealth of experience and range of resources.

“Our experience is number one,” general manager Peter Burne says. “We’ve been in business a long time and the company policy we instil to our staff is to ‘do it once and do it right’.”

Morris and Bailey’s project managers and general manager have accumulated a total of

more than 100 years’ experience within the construction industry.

“That’s in all fields — not just in bridge building or commercial construction. It’s also in residential and civil work. We have a huge knowledge of the central North Island area, which is a benefit to us,” he says.

“We’ve dealt with a lot of clients over the years and they’re good loyal clients. We’ve built a lot of relationships.”

Burne and his team have worked closely with Transpower, Transit New Zealand and the defence forces, completing large projects at Waioru, Linton and Ohakea bases over the years, as well as large contracting companies like Higgins, Mainzeal and Stringfellows.

“We also built our local community hospital here in Dannevirke when they closed the big one down. There’s quite a lot of versatility there.”

Morris and Bailey endeavours to stay within the central North Island region in order to be competitive.


Morris and Bailey’s project managers and general manager have accumulated a total of more than 100 years’ experience within the construction industry. “That’s in all fields — not just in bridge building or commercial construction.”

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Property and Construction | Renalls Joinery

Reputation for successBurne believes a major advantage to clients working with Morris and Bailey is the reassurance they are dealing with a reputable, long-standing company. “We’re well funded, we have years of experience and they know we can deliver a project on budget and on time, and in some instances where we can offer our own ingenuity, can make some cost savings for them.”

While business has slowed down during the recent recession, Burne says there are a number of projects on the horizon to keep the company occupied in coming months.

“We’ve survived a long time in a competitive industry. We attribute that to being competitive, as the majority of the work we win is done on tender,” he says. “There’s a lot of trust involved. Our clients trust us and we deliver what they want. We pride ourselves on the finished product because we believe that’s our best advertisement.

“We have faith in our staff and we like to think that we employ the best and we get the best out of them.”

Morris and Bailey also enjoys a good rapport with its regular subcontractors and suppliers.

“You don’t build that up in five minutes. You build it up over a period of time. They appreciate the fact that when they work for us they get paid on time and we invite them back for further work. We like to work with people who perform and deliver a good job.”

Morris and Bailey Limited49 Cadman RoadDannevirke 4930T (06) 374 4262F (06) 374 9327 — Advertising Feature



■ A windfarm turbine foundation constructed as part

of the Project Westwind, Makara


Joinery is one of those pursuits which entwines craftsmanship with artwork. The science of it is directed almost wholly to the support of weight and pressure, so the foundations of all joinery lie in the mechanical — as a structure it simply has to work. However, it’s so much more than creating a functional object. Be it finishing a kitchen, bathroom or a commercial venture of an entirely larger scale, Carterton-based Renalls Joinery takes great pride in marrying functionality with beauty.

Owners Andy and Tim Holmes bought the business nearly 15 years ago, from founder Ian Renall. It already had an established name in the construction industry after nearly 50 years of existence, and with the purchase of the business came a team of experienced joiners.

“We kept the Renalls name because it is so well recognised by the industry. We also still have the same core staff we had 15 years ago. Some of the people here are long serving employees — they are key to our business because of their immense skill base.”

While the key function of the business isn’t greatly different to what it has been throughout the years, Renalls has kept up with modern technology, replacing older machines with new high-tech machinery.

Renalls Joiney does a variety of jobs for both residential and commercial buildings. Recently, a team finished doing the bar fit-out in conjunction with Alistair Cox architects for Ancestral, a new restaurant on Courtney Place in Wellington.

For residential projects, Renalls is known for working on very high-end houses. Of special note is its work with timber, from timber doors and window frames to complex cabinetry work, stairs and kitchens.

“I think our point of difference is certainly the quality of what is produced and our immensely skilled staff, but also that we deliver a project done well at a fair price and on time,” Holmes says.

In the long term, he hopes to bring the two Renalls Joinery factories under one roof, but his main goal is consistent.

“I want us to continue to do what we’ve done for many many years, and that’s to provide our clients with a quality product.”

Renalls Joinery 147 High StCartertonWellington 5713T (06) 379 8008F (06) 379 7600 — Advertising Feature

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P. 06 358 0557 M 0274 710 713 Fax 06 355 0367

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Property and Construction | Mackersey Construction


Mackersey Construction’s long history within the Hawke’s Bay construction industry has seen it grow into a highly regarded company offering a turn-key building solution.JC Mackersey Limited was founded in 1948 by John Charles Mackersey, who was elected national president of the New Zealand Master Builders’ Federation in 1961.

From its formation, JC Mackersey Ltd continued to grow and expand, leading to a full separation of property holdings from the construction operation in 1988.

JC Mackersey Ltd became the property and development company now called Mackersey Development Limited, which is 100 percent owned by John’s son David Mackersey and has three directors – John Mackersey, Wayne Birchall and John Bower.

The development company, based in Havelock North, specialises in property development and management throughout the Hastings and Napier areas and administers a growing multi-million dollar property portfolio.

John Mackersey retired as managing director of JC Mackersey in 1989, but remained actively

Building in the bay

involved in the building business until he passed away in 2002. He and his company transformed the skyline of Hawke’s Bay during his building career.

Today Mackersey Construction is a Registered Master Builder and one of the largest construction companies in the Hawke’s Bay, carrying out work from housing to major commercial buildings throughout New Zealand.

Quality building serviceMackersey Construction employs about 95 staff from its head office and workshop at Kaiapo Road in Hastings, with additional subcontractors employed in Wellington.

Managing director Wayne Birchall says the company focuses primarily on commercial and industrial work, but also completes one-off high-end residential projects.

It undertakes the project management and construction expertise in a large portion of Mackersey Development Limited’s work. The company has a solid foundation of completing dozens successful projects over many years.

“Mackersey Construction was very well established by its founder, John Mackersey, and was carried through by John’s son David. Both did a great job in setting the business up and getting it through tough times,” Birchall says.

Mackersey Construction prides itself on ensuring its ongoing relationships are driven by honesty within all areas of business. The company maintains relationships with integrity that earn respect from everyone it deals with. This includes ensuring the company meets all

environmental and community standards that are associated with its daily operation.

Additional servicesMackersey Construction offers a number of associated services that help make it a turn-key solutions provider. Established in 1949, the fully equipped Mackersey Construction joinery workshop offers a high-quality service for all exterior/interior timber joinery, including solid timber joinery, kitchens and bathrooms, reception counters and office furniture, stairs and balustrades, office and shop fitouts, and machining finishes.

Mackersey’s joinery service operates as a stand-alone operation providing quotes, manufacturing, delivery and installation throughout New Zealand.

Its highly skilled staff, led by manager Ross Morgan, work closely with acclaimed kitchen and bathroom designer Debra Delorenzo, who is based in Wellington and Hawkes Bay. The joinery division is the preferred agent for Threthewey Granite and Marble, a specialist granite and marble supplier based in Wellington.

Mackersey’s portfolio of major joinery projects includes the total fitout of the Taradale Summerset Retirement Village, the Mission Estate winery refurbishment, the Craggy Range Restaurant and the Thirsty Whale Bar and Restaurant in Napier.

As well as joinery, Mackersey Construction offers a complete brick and tile laying service through a qualified team led by Graham Stubbs.

8 Gloucester Street, Greenmeadows Fax 844 8849 www.flooringdesign.co.nz

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The company also operates a concrete cutting division, which was established in the ‘80s as a fully mobile self-contained unit. It operates a new truck featuring a 16-inch concrete cutting Stihl saw, a 27hp Kohler floorsaw and a Ramset diamond drilling rig for core cutting.

In addition, Mackersey Construction is the Hawkes Bay agent for Safeway Scaffolding’s framed and tubular scaffolding and lightweight aluminium Alipro Scaffold towers, as well as its own in-house scaffolding equipment.

Growth patternMackersey Construction has continued to grow throughout the recession due to its efforts to expand its business throughout the North Island.

While traditionally the company has operated primarily within Hawke’s Bay, managing director Wayne Birchall says they started looking outside the region four years ago.

“We pushed out about four years ago, before the recession, to grow the company outside of Hawkes Bay, as work was becoming very tight in this area. As a result, the last couple of years

through the recession have been reasonably good for us because of the clientele we deal with,” he says.

This focus on gaining work throughout the North Island has paid off for the company, which attributes its success to its history of quality workmanship and leadership.

“Our workforce is very solid in its knowledge of the commercial and industrial construction industry, which really gives our clients a good base for us to ensure their needs are met without any undue stress in the process.

“We get a lot of repeat business because of it,” he says.

Portfolio of successful projectsMackersey Construction has completed many significant projects in recent years, and is currently working on a major motel and apartment development in Ahuriri for Mackersey Developments.

The $8 million complex in Hardinge Road, next to the Crown Hotel, is expected to be finished in time for the Rugby World Cup.

The first stage involved offices, retail, apartments and a 30-seat theatrette which will be available for private hire and conferences. More retail and two more apartments followed, while the third stage, the 26-room motel complex, will be finished by August.

Mackersey Construction is also working on two new Whare Oranga Ake reintegration units at Spring Hill Corrections Facility and Hawke’s Bay Regional Prison.

The reintegration units will provide a kaupapa Maori environment for selected prisoners nearing the end of their sentence, where they will be supported to reconnect with their culture, identity and community

“We do a lot of education and Department of Corrections work, as well as work for existing clients,” Birchall says.

“We’re currently building a Mite 10 Megastore in Hastings, we’re doing a major refurbishment at Karamu High School in Hastings, another major refurbishment and new buildings at Porirua High School and a big project at Upper Hutt College.”

The $20 million Upper Hutt College project includes the construction of a new sports facility, which will contain a large new gym, a weights room and staff work area.

“We’re also about to undertake a ninth-floor extension to a building on The Terrace in Wellington. These are typical projects for us.”

Company valuesBirchall describes Mackersey Construction as a boutique tier-two construction company, which commits fully to its clients and offers them a top level of service.

The company’s core values require the pursuit of innovation, improvement and professional conduct in everything it does

The management team strives to ensure Mackersey Construction is a place their employees want to remain. They reward and encourage staff to reach their full potential.

Quality assurance is also a big focus. Mackersey Construction offers a structure and contract administration system that integrates sound proven construction techniques with quality principles, ensuring a quality product every time.

The company still has the feeling of being a family-operated business which allows customers to feel part of the team.

“We have a family culture here, rather than a corporate culture,” Birchall says.

“Our clients benefit through being able to talk directly to me. They don’t have to deal with a lot of other people first. They know they’re being listened to and they feel comfortable in dealing directly with people at the top of the organisation.”

Mackersey Construction Limited1101 Kaiapo RoadHastingsT (06) 876 0252F (06) 876 [email protected] — Advertising Feature

Property and Construction | Mackersey Construction

Pleased to be involved withMackersey Construction Building Projects


Congratulations Mackersey Constructionfor choosing the ‘E’ factor

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Manufacturing | Best Insulation


After 35 years in business, a company builds not only a client base and wealth of experience, but a name for itself. A name which is instantly recognisable to anyone in the industries it serves. This is exactly what Best Insulation, bought by co-owners David Wallace and Yvonne Goble in 2007, has done.“When we purchased the company we carried on the same name because it was well known and highly regarded,” they explain.

“We kept all the original staff too. A lot of the employees here have been part of the team for 20 to 30 years and are extremely knowledgeable, experienced and skilled.”

Best Insulation’s primary work is in the supply and installation of industrial thermal, chilled and acoustic insulation and metal cladding. The team is often hard at work for major companies throughout New Zealand.

“Our latest big project was with Contact Energy working on the Taupo Geothermal pipeline. We completed all insulation and manufactured cladding on the pipeline ourselves, as well as the powerstation itself.

“We are currently re-cladding the boiler at CHH Pulp and Paper mill Kawerau. This project will take three months. When it’s completed, the boiler will be re-insulated and re-clad.”

In the South Island, the company has been working in Dunsandel on a boiler for Synlait.

Apart from Best Insulation’s established name and experienced staff, its point of difference is its great location. “We mainly do work for the geothermal power and dairy industries as well as pulp and paper mills and freezing works, meaning our central North Island base is a really good location.”

Insulating with the best

In addition, Best Insulation has a fully equipped workshop for sheetmetal work and creating specially designed stainless steel commercial kitchen equipment for the fast food industry.

It designs and builds air-conditioning ducting and ventilation systems and manufactures and installs chip, sawdust, and fume extraction systems.

Best has become involved in designing and building sulphur protection units for computer and ATM machines.

Best is also an OSH approved asbestos remover, completing work for both commercial and residential sites.

Future plansLooking to the future, Best will be looking towards taking on more staff to keep up with projects it is currently taking on.

David and Yvonne say the company doesn’t want to move away from what they do best.

“We are going to carry on as we are. Best Insulation has been here for a good thirty years and we are proud of what the company has achieved.”

Best Insulation20 Maisey PlaceWestern HeightsRotoruaT (07) 347 8520F (07) 346 2580E [email protected] — Advertising Feature

Electrical Limited

PHONE: 07 348 7632MOBILE: 027 4534 339

EMAIL: [email protected]

P.O. BOX 5088ROTORUA WEST

Suppliers of Duct Fittings & AccessoriesTo the HVAC & Sheetmetal Industries

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Manufacturing | REL Engineering

Tank maker looking further afieldWellington, using its mobile services and two workshops based in Hamilton and Waipawa.

Unique tank productsLewis says REL’s work in building above-ground fuel tanks, forestry tanks and chemical tanks has grown considerably in recent years.

“We branched out and looked to see where there was a need. I employed a well-respected and very experienced operations manager from within the fuel industry, Ross Singers, and I put a plan together a plan to move forward and gain some market share.

“Over the past couple of years we’ve developed that side of our business further.”

While this work has all been done for New Zealand-based customers to date, Lewis says REL is currently working on tenders for work within the Pacific Islands and further afield.

A product unique to REL Engineering is the Fuel Pro bush cube, which was designed for the rugged conditions of New Zealand’s contracting and forestry industry. The 4950 litre cube is a double skin self-contained diesel tank, which means it does not need a stationary container certificate. Sturdy and versatile, big diggers can move them with their grapple into a position for a mini tanker to come and fill once a week.

“This is a very purpose-built tank that sits in the forest and allows diggers to be able to fill up all week instead of having tankers come in,” Lewis says. “Our tank is the best tank in the world for our conditions and we’re working hard to educate the market we are servicing.”

REL also manufactures specialist purpose-built equipment such as mobile lube trailers, product transfer skids, refuelling trailers and wind tower transmission servicing equipment.Its impressive list of clients includes Fonterra, Mobil, Orica, Electrix, and Fulton Hogan, Atlas Copco, the Hamilton City Council, CRT Fuels and many others.

REL has also aligned itself with some larger companies in strategic partnerships. Lewis believes combining resources with other like-minded companies is the only way to succeed in today’s market. “There is very strong competition from companies outside of New Zealand importing products we should be manufacturing here in New Zealand. We need to all do our part to help keep our economy active and positive.”

Lewis says REL’s research and development team is continuously looking at new

products that are environmentally friendly. “Moving forward into the future, we’re putting as much technology into things as possibly capable,” he says.

“We’ve had some hard times through the recession but our strategy is looking outside the square and putting any money we make back into the company. We have a very loyal, energetic, hard-working team here with a variety of engineering skills. Our health and safety record is paramount, as is our need to further our designs to meet the market’s need for smarter products and the demands of the industry. We’re moving forward and as long as we keep offering a good-quality product with a great service we’ll still be around in 10 years’ time.”

Lewis is currently looking for any potential investors who may be interested in an active or silent role to move to the next level in the industry. He can be contacted through the following contact details.

REL Engineering Limited140 Collins RoadHamilton 3245T (07) 843 5263F (07) 843 5261E [email protected] — Advertising Feature

A Hamilton based specialist stainless steel manufacturing company’s professional fuel tanks are gaining a broader range of interest. Having traditionally serviced the North Island, REL Engineering’s Fuel Pro (Fuel Professionals) fuel tanks are raising offshore eyebrows, with the company fielding interest from the Pacific Islands and further afield.

REL (Rukuhia Engineering Ltd) was formed as an independent contracting company in 2003 and although it undertakes stainless steel manufacturing, maintenance and general engineering, the company specialises in producing bulk holding vessels, fuel tanks and pipe work manufacturing and installation for

systems up to 150,000 litres.

This can include the likes of milk silos, chemical silos, trailer tanks refurbishments, bulk fuel storage silos,

accessories, walkways and safety rails, spare parts and site maintenance.

Director Wayne Lewis says REL Engineering does a large amount of specialist stainless steel welding on fuel and chemical lines, as well as work within the dairy and meat industry. This dairy work includes servicing and maintaining dairy farm silos for Fonterra, while the company also does plant upgrades within the meat work industries.

REL services the Auckland, Waikato, King Country and Bay of Plenty areas, as well as Central Hawkes Bay, Manawatu and

• Tank manufacturing• Design and certification• Fuel and lube professionals• Silo Maintenance and repair• Mobile welding and fabrication• ERMA approved workshops

140 Collins Road • PO Box 8062 • Hamilton 3245 • 23 Waverley Street Waipawa CHB • www.releng.co.nz

Ph: 07 843 5263 • Fax: 07 843 5261

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Business Advisers & Chartered AccountantsPO Box 561, Hamilton 3240, 252 Ohaupo Road, Hamilton

Ph. 07 843 1390, Fax 07 843 1392Email [email protected]

Steelworks’ alignment with the local forestry industry may well prove a profitable one, as the sector appears to be in rude health.

The forest growing industry is well established with more than 130,000 hectares of forest plantations now in the Hawkes Bay region.

Wood product exports are now one of the region’s largest exports totalling in excess of $270 million with radiata pine constituting around 98 percent of the region’s wood resources.

Longer term forecasts also predict increased opportunities for the sector. A 2008 Ministry of Agriculture and Forestry (MAF) report entitled “Hawkes Bay Forest Industry and Wood Availability Forecasts Report” indicated an increase in wood availability in the region after 2016.

The forecast showed that an increase in wood availability is possible after 2016, with the potential for regional harvest to increase to about 3 million cubic metres after 2021.

This potential increase after 2016 will present new opportunities for investment in primary and secondary wood processing industries. Although the report identified that the supply curve looks to remain flat up until around 2016, there are opportunities to improve utilisation of existing resources through identifying efficiencies and developing new product lines.

Manufacturing | Steelworks


Some businesses keep doing the same thing year after year. Others adapt and evolve with the times. Steelworks Limited falls into the latter category. “Originally we were concentrating on doing structural steel for the building industry,” owner Joe Oliver explains.

That was when the company was started back in 2001. But when the recession came and the building market took a hit, Steelworks’ focus changed to forestry and transport industries.

“We’ve been doing more forestry and transport work, such as excavator rebuilds, guarding packages and also building truck decks, chassis work, and ring feeder carriers. We are able to supply a complete package for all of these.”

The engineers who make up the team at Steelworks are now concentrating seriously on this. Joe Oliver says he is particularly proud of the Mechanical Slack Pulling Carriage (MSP)

it has started manufacturing for the forestry industry. Other than forestry work, Steelworks also does machining, fitting and turning, and plant maintenance for the local manufacturing sector.

Change has even permeated the company’s name. It was recently changed, and Joe Oliver says the new name ‘Steelworks’ is better because it quickly and accurately sums up what the company does.

Point of difference Steelworks Limited strives to deliver a combination of competitive pricing and high quality. Joe Oliver says that’s the company’s point of difference — that the team does a top quality job at the right price.

“That’s what you do to set yourself apart from anyone else. It’s all about giving the customer satisfaction at the end of the day.”

Joe Oliver says his future goal for Steelworks is to develop the business, to create growth and employment in Hawke’s Bay.

Steelworks LimitedPO Box 4205MarewaNapier 4143T (06) 842 0086F (06) 842 0016E [email protected] Advertising Feature

Sector specific focus

SteelworkS At A GlAnce

➔ Started in 2001

➔ Has worked for the building industry

➔ Recently has focused on the forestry and transport industries

➔ Has started manufacturing Mechanical Slack Pulling Carriages

➔ Also does machining, fitting and turning and plant maintenance for the local manufacturing sector

➔ Aims to offer high quality with competitive pricing

➔ Aims to increase its workload in the future, creating new jobs for the Hawkes Bay.

Forestry and transport engineering work includes:

➔ Excavator rebuilds

➔ Guarding packages

➔ Truck decks

➔ Chassis work

➔ Ring feeder carriers

➔ Mechanical Slack Pulling Carriages

Hawkes Bay forestry sector in good stead

1275 Omahu Road | HastingsT: 06 879 4690 | F: 06 879 4670

[email protected] | www.cncprocut.co.nz

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Solutions | CTC Aviation

CTC Aviation Training (NZ) Limited in Hamilton is expanding further internationally and will soon train cadets from Singapore and Brunei in an effort to cater for the increased demand for pilots worldwide.

Growth in aviation industryCTC chief executive Ian Calvert says now is also a great time for young New Zealanders to apply for a pilot cadetship, as the next five to seven years are looking very positive for the international aviation industry.

“Flying is a career that’s been overlooked during the last few years because of the economic downturn,” he says.

“Now, for a young person who is keen on flying and is looking for a career that’s exciting, the possibility of training and going directly into an airline is high.”

CTC has recently confirmed its contract to provide Jetstar with cadets and advanced cadets during the coming year for Jetstar’s operations in Australasia.

The Jetstar-Asia contract is based in Singapore. CTC is currently working through the process of gaining Civil Aviation approval to train

A company on the rise

Singaporean students. “We’re having a roadshow in Singapore later in June. We’ll be presenting there and we’ll make cadet selections from that point,” Calvert says.

“We’ll be looking to start the first students towards the end of the year and it will involve about 30 students a year. They will do some training in the United Kingdom and some here. All flying will be done in New Zealand.”

CTC staff are also travelling to Brunei at the end of June to begin selecting the first group of cadets for training. “Brunei pilots follow the European training programme and because we have that experience, we’re ideally placed to deliver it,” says Calvert.

CTC trains pilot cadets from throughout the world. Students from JF Oberlin University in Japan complete the practical elements of their aviation degree through CTC in Hamilton.

Global leadersCTC is one of the world’s leading flight training organisations with training centres across the globe.

The company’s New Zealand base is situated near the Hamilton Airport.

As a group, the company provides an extensive range of flight crew training services to airlines

worldwide and specialises in the training of new or less experienced pilots in preparation for entry into the rewarding and exciting career as an airline pilot.

Each year CTC trains between 1200 and 1900 pilots for about 50 airlines worldwide through its airline training division at CTC’s training centres in New Zealand and the United Kingdom. These centres contain state-of-the-art Airbus and Boeing simulators, hi-tech computer and web-based training facilities and some of the most experienced training captains in the industry.

CTC is a unique organisation maintaining the high standards normally only achievable in smaller companies. With a team of some of the most highly experienced personnel in the aviation world, operational centres strategically positioned globally and an investment in state-of-the art technology; CTC’s service delivery standards are the envy of many other aviation support providers the world over.

Within the CTC Aviation Group, there are five key companies delivering various aspects of support. These include:

■ CTC Aviation Services Limited, which is a JAA/EASA-approved type rating training organisation delivering training to more than 50 airlines each year

CTC Aviation Training chief executive Ian Calvert (above). CTC trains pilot cadets from throughout the world.

Proud to supply washroom + hygiene services to CTC Aviation Training.

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■ CTCAviationTraining(UK)and(NZ)LimitedisaJAA/EASA-approvedflighttrainingorganisationtrainingmorethan200newpilotsannually

■ CTCAviationJetServicesLimitedmanagesandoperatesexecutivejetsonbehalfofclients

■ AirlineRecruitmentLimitedconductsindustryleadingselectionandrecruitmentprocessesandprovidesbothnewhireandcontractpilotstoairlinesworldwide.

CTCisoneoftheworld’sleadingfull-servicetrainingorganisations,providingarangeofaircrewtraining,selectionandresourcingsupportforairlinesaroundtheglobe.

CTCisstaffedbyexperiencedaviationprofessionals.Thecompanypridesitselfonthedepthandbreadthofitsmanagementandtrainingexperienceandemployssomeofthemostexperiencedtrainingcaptainsincommercialaviation.

Growth in the industryCalvertsayswhileCTCAviationTraining(NZ)Limitedcurrentlyemploysalmost70staff,heexpectsthatnumbertoriseto80bytheendoftheyear,duetoagrowthinstudentnumbersandtherequirednewtutors.“OurnumbersfromtheUnitedKingdomandEurope

Now is a great time for young New Zealanders to train as pilots. As well CTC trains pilot cadets from throughout the world.

arepickingupagainafteraninternationalslump,”hesays.

“There’sabigneedforpilots,withmanyairlinesorderingnewaircraft.Thedemandforpilotsisnowextremelyhigh.ThereisanairlineinIndiathatisbuyinganewaircrafteverymonth.They’reexpandingrapidlyanddon’thavetheabilitytotrainandprovidethosepilots.”

WithinNewZealand,theGovernment’schangeinaviationfundingmeanstherearenowmoreplacesforlocalstudents.

“Thosestudentscomingintotrainwillbelookingforajobattheendofit,”Calvertsays.

“Themotivationanddedicationofthosestudentsishuge.Theirpotentialsuccessrateinmovingintoairlines,fromaflighttrainingperspective,islookingverygood.”

CTC Aviation Group Limited131 Boyd RoadRD2 Hamilton 3282T (07) 843 3304F (07) 843 3776E [email protected] — Advertising Feature

Solutions | CTC Aviation

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Solutions | Fieldair Engineering


Fieldair Engineering in Palmerston North is more than just a specialist aircraft maintenance company — it also has a general engineering department capable of designing and manufacturing freight-handling or specialist general equipment.The key for Fieldair Engineering is understanding the freight industry and working with the customer to produce exactly the product they require.

History in aviationCelebrating 60 years in business, Fieldair was established in 1951 to maintain and overhaul the company’s agricultural fleet, which eventually grew to 45 aircraft and helicopters. When the market for agricultural topdressing began to die off, the company reinvented itself as a specialist aviation engineering business and freight transporter.

Fieldair Holdings is the holding company for Fieldair Engineering. The group currently employs about 70 staff, primarily based at the company’s headquarters on Airport Drive at Palmerston North International Airport, as well as 17 contracted pilots.

It is part of the Freightways group of companies and plays a vital role delivering freight throughout New Zealand with its fleet of CV580s and CV5800 aircraft.

Fieldair Engineering has continued to upgrade facilities and today ranks among New Zealand’s most capable aircraft

The aviationengineers

maintenance companies, providing air transport and general aviation operators with access to a wide range of airframe, engine, instrumentation, electrical and manufacturing services.

With a stable and experienced workforce and excellent facilities, Fieldair is proud of its reputation for safety and service.

Strong engineering abilities

Fieldair Engineering general manager Charles Giliam says the company undertakes a wide range of general engineering projects, but has extensive experience at making freight handling and containment systems for aviation and road transport. It specialises in short-run manufacturing contracts in steel and aluminium alloys.

Fieldair’s range of work includes manufacturing courier industry equipment, logistics handling, road transport pallets and aircraft freight containers, as well as undertaking equipment repairs, aircraft freight modifications, the design and manufacture of short-run production, and future product development.

“Our engineering shop has recently completed a substantial order for freight containers for one of our sister companies, and we’ve picked up some external independent orders. We’re in the process of tendering for major contracts and would like to grow this type of work.”

Fieldair Engineering operates an instrument services division, which has established itself as a dependable NZCAA Part 145-approved instrument repair facility.

“Our instrumentation shop not only does aircraft equipment, but also repairs a lot of equipment outside of aviation — basically any precision equipment and instrumentation,” Giliam says. These services include complete aircraft instrumentation repair and overhaul, compass and gyro instruments, annual avionics checks, full equipment calibration services and all electrical repairs.

“We have the ability to do full calibration. We’re ISO 9001 accredited and a lot of our equipment has to be calibrated,” says Giliam. “We can calibrate pressure equipment and gauges and we’re finding a lot of interest in that service from customers outside the aviation industry. Calibration is an area we’ve always been able to do but we’re currently working hard to grow that service.”

Fieldair is an approved service centre of excellence for Garmin GPS products and offers full system upgrades or quick installations.

Core aviation workIn spite of its efforts to grow its general engineering and instrument work, Fieldair Engineering maintains a strong focus on its main aviation engineering and freight work.

“The core of the airfreight business is moving courier freight and being a subsidiary of Freightways,” Giliam says.

“We form an air bridge between the North and South Islands every night. The engineering company looks after the freighters, as well as servicing both large and small aircraft from external customers.”

Fieldair’s skilled and experienced maintenance engineers are proud of their reputation for versatility and high-quality workmanship.

They specialise in a range of maintenance work, including scheduled maintenance, annual inspections, modifications, overhauls, repainting, major structural repairs, role conversions and aircraft restoration.

Fieldair is proud its association with the Massey University School of Aviation and has been maintaining its fleet for years. Massey has recently been selected as a training partner to the newly formed Air New Zealand Institute.

Fieldair’s electrical workshop provides quality repair and overhaul services for an extensive range of fixed-wing and helicopter components, including generator control units, starter generators, alternators, actuators, switches, motors, starters, fuel pumps and voltage regulators.

In addition, the company operates an engine shop, which services and maintains piston engines. Fieldair has been overhauling aircraft engines since 1969 and has a reputation for reliability and high standards. It is a certified Lycoming service centre and can offer customers a turn-key solution.

“We have the largest avionics shop, outside of Air New Zealand,” says Giliam. “We do a lot of avionic repairs and overhauls for ourselves, as well as customers from Australia, Asia, the Pacific and the United Arab Emirates, with a maintenance hangar in Auckland and a line maintenance station in Christchurch.”

Fieldair Engineering maintains a strong focus on its aviation engineering and freight work.

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Fieldair Engineering also operates a fully stocked supply department, which is responsible for providing aircraft inventory, break-down spares, consumables and logistics management solutions in direct support of the maintenance activities performed by its engineering departments.

Success and growthGiliam says New Zealand’s aviation industry has definitely felt the effects of the recession in recent years.

“The growth hasn’t been as good as we would’ve liked but we’ve managed to hold our own. We’re seeing signs of it picking up at the moment, especially in the avionics shop and engine repairs.”

Fieldair Engineering is currently being courted by aviation-related businesses with a view to adding capability and accreditation to its projects.

“They’re looking at various opportunities and have approached us because of our long-standing industry reputation and our aviation capability,” Giliam says.

“We are well placed to add value by utilising our existing quality assurance structure. Having an existing accreditation infrastructure also means there need be no duplication of efforts in this area.”

Fieldair Engineering is a large organisation with a wide range of skills and expertise.

It has the ability to move staff within its various departments to make full use of their skills and experience when required.

“We have a very long-standing relationship in Palmerston North with many other great local companies. We try to share work around and we bring in contractors when needed,” says Giliam.

“Another thing we have started creating is a labour pool for members of the aviation industry. In aviation you often require ‘surge’ labour for a particular large or urgent job. There are often a lot of independent contractors and it can take a lot of time to track them down.

“We’re trying to maintain a database of those contractors, as well as our own employees. It means we can control that pool of labour to a degree and it’s starting to gain traction.

“We administer the contractors for other members of the aviation industry. It works for the contractor, it works for us and it works for the organisations and companies that have that critical requirement.”

Fieldair Engineering LimitedAirport DrivePalmerston North International AirportPalmerston NorthT (06) 357 1149F (06) 357 0886www.fieldair.co.nz — Advertising Feature

Fieldair Engineering has extensive experience at making freight handling and containment systems for aviation and road transport.

Below: Fieldair Engineering’s instrument division can carry out pressure gauge calibration.

Solutions | Fieldair Engineering

Floors 7 & 865 Rangitikei Street, Palmerston North 4410

Ph. 06 356 2621Fax. 06 351 4719

[email protected]

We provide a complete range of general and specialist legal services

Commercial and Business Law | Employment LawProperty Transactions | Occupational Health and SafetyEstate Administration | Trusts and Wills | Family Law Property Relationships Act | Alternative Dispute ResolutionSubdivisions | Litigation | Intellectual Property

Fitzherbert Rowe Lawyers congratulate Fieldairon their 60th Anniversary

Partners:Maurice Rowe LL.B Notary PublicPhil Sunderland LL.BCharles Andrews LL.B (Hons)Barry Roche LL.BJohn Freebairn LL.BAndru Isac BA, LL.B (Hons), BCL (Oxford)

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Solutions | Ashhurst Engineering


There aren’t many businesses in New Zealand that can say they’ve been offering quality services and products for 125 years. But Ashhurst Engineering, founded in 1875, is one of them.Originally it was a blacksmith shop doing engineering work for the local agricultural sector, but today it’s a successful engineering business which manufacturers and delivers nationwide, as well as exporting to more than six countries.

Its recent projects portfolio reads like a list of large scale infrastructure projects around New Zealand. For example, Ashhurst Engineering has just completed work on upgrading the Wellington tunnels, to ensure an horrific fire would not take place here, as it has so disastrously in some tunnels overseas.

This challenging project involved creating a purpose built movable platform (roughly 10m square) that would enable the Wellington Tunnels Alliance to safely remove the ceiling sections at night but leave two lanes of the motorway open during the day. The platform, as well as the drive units and jacks, were transported to Wellington in three main sections. It was specially designed so it could be manoeuvred down the tunnel and raised and lowed as required; and then with the handrails, collapsed and stored against the ceiling during the day to allow traffic to pass.

“This project was on a very tight time frame,” Ashhurst Engineering managing director Dave Hoskin says. “For the install we worked from seven at night right through to six the following morning. During this time State Highway One was closed to all traffic. Failure was not an option as the road had to be reopened the following morning.”

Another recent project was manufacturing an entire new recycling plant for the Palmerston North City Council and integrating it into the

Tackling any challenge…

current building. The Awapuni Recycling Centre opened successfully at the end of last year and has been managing the region’s waste sustainably ever since.

“The council lost just three hours from one single shift as we removed old pieces of plant and installed the new system,” Hoskin says.

Yet another key infrastructure project Ashhusrt Engineering has worked on is the refurbishment at Whakamaru Power Station on the Western access of Lake Taupo. This involved the temporary closing of SH32 while the gate was removed.

“Ashhurst Engineering was one of many contractors carrying out various different types of work on the site we had to work closely with the client to ensure the jobs all ran smoothly,” Hoskin says.

Sustainability Ashhurst Engineering is also enrolled and undertaking a certificate in Business Sustainability with the Otago Polytechnic. The company believes that sustainable business practice is very important.

“One of our key aims in the next 12 months is to look hard at the way we do business,

what goes in and how much we throw out or recycle. There is no question we live in a world with limited resources and we need to make the best use of what we have,” Hoskin says.

Manufacturing & exporting With a total in-house manufacturing facility Ashhurst Engineering is a one-stop-shop for quality fabrication services. Some clients have exact specifications. Others need guidance from the expert team to identify potential issues and provide innovative, effective solutions. Both are equally welcomed by the team at Ashhurst.

Life’s about challenges and Ashhurst Engineering likes to meet them. That’s why it’s often asked to build unique items that have never been developed before.

Ashhurst Engineering offers an in-house cutting and folding service for steel, stainless steel, aluminium, copper and bronze. To do the best possible job you need the best possible tools, and among machinery is a guillotine is capable of cutting a 12mm plate up to 4-metres long and a 250 tonne Press Brake, capable of folding a 12mm plate up to 4-metres long to 90° and various other tasks. For in-house CNC profile cutting, it has a 9m x 2.6m bed

with one HyDefinition plasma cutter plus twin gas heads capable of cutting up to 300mm thick plates to the exact specifications of its customers’ requirements. Its band saw offers high speed cutting with incredible accuracy including mitre cuts up to 60 degrees.

Investment and growthThe company has experienced large and steady growth in the last five years and investment in new equipment is continuing. During the last year, Ashhurst Engineering has installed two new large gantries into a new 850m2 building.

The larger of the two can lift 50 tonne and has nine metres under the hook. Also this year, a CNC machining centre was purchased and commissioned that will be able to process 150x150x16mm thick angle up to 12m in length.

Wind farmsSupplying power to thousands of people across the Central North Island region in an environmentally friendly way are the Tararua, Te Apiti and Makara Wind Farms. Currently, six Ashhurst staff members are working on three different types of wind turbines, with six more staff qualified and able to take short term or urgent work.

With 125 years experience behind them, a total in-house manufacturing facility and most importantly, a can-do attitude, Ashhurst Engineering should be the first point of call for a variety of engineering needs.

Ashhurst Engineering & Construction Co (1989) Ltd83-87 York StAshhurstT (06) 326 8040F (06) 326 9383E [email protected] — Advertising Feature

Ashhurst Engineering working on the

refurbishment at Whakamaru Power Station.

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Solutions | Weldwell

Wilf Nutall was a man with a vision. Back in 1947, after serving in the RNZAF as a sheet metal worker and welder, he began importing welding electrodes, then a revolutionary technology which enabled low-temperature welding repairs to be undertaken for the first time in New Zealand. He knew it was a maintenance tool that would make fixing worn machines and plant simpler and easier. The new technology caught on; and that is how Weldwell New Zealand began. Twenty years later Weldwell built and opened an electrode factory in Napier. Since then, this manufacturing facility has been producing arc welding electrodes for the domestic and international market and is, today, the only factory of its type in Australasia.

PeopleCurrent general manager of Weldwell New Zealand, Bernard Walsh says the company’s point of difference is stated most simply in its mantra — ‘Quality Welding Products supported by Quality Welding People’.

“Our sales team are trade-based,” he explains. “Our differentiator is the fact that our people have industry experience, so are extremely knowledgeable. That’s shown by our long term relationships with our customers — we’ve been doing business with some companies for more than 50 years.

“Often, our customers, when they have a welding need, consider our sales professional

Weldwell’s industry bondsto be part of their team. The Weldwell team is trusted and relied upon by the industry at large. This feeds into our primary objective, which is to be solution providers for our customers. We aim to enhance the value of our customers’ operations by providing them with solutions.”

Weldwell New Zealand has a team in excess of 70 located throughout New Zealand from its national support centre in Napier, its distribution centre, manufacturing facility and network of trade centres throughout New Zealand. Supporting this team, Weldwell also has a vibrant and strong network of authorised distribution partners placed across the country.

Weldwell New Zealand has a technical training facility attached to its electrode factory and provides full technical training to customers, distributors and team members. Training can be tailored to suit both the requirements of the individual or company and the skill level required.

ProductsNot only is Weldwell New Zealand a manufacturer of arc welding electrodes, but also a supplier for some of the world’s leading manufacturers of welding equipment and consumables. Weldwell is the longest serving Miller distributor outside North America and has exclusive supply arrangements with sister companies such as Miller, Hobart, WIA, Bernard and Tregaskiss.

PlacesWeldwell’s electrodes are second to none and widely used across various industry sectors, such as manufacturing, forestry, geothermal, oil and gas, mining, agriculture, marine and transport.

It seems Weldwell New Zealand products are — almost literally — the glue that holds together some of New Zealand’s key infrastructure.

“Weldwell New Zealand has been part of the industry landscape for 64 years,” Bernard Walsh says. “We value our relationships with customers and we strive to strengthen these valuable customer relationships by continuing to promote our ‘Quality Welding Products supported by Quality Welding People’.”

Weldwell’s future will continue with the innovation and diligence of its founder, Wilf Nuttall in mind.

WeldwellNational Distribution Centre/Napier branch62 Thames StreetNapierT (06) 8341600F (06) 8341604E [email protected] — Advertising Feature

Weldwell New Zealand is recognised:

■ For the quality range of the arc welding electrodes manufactured at its Napier factory

■ As the primary supplier of electrodes and welding products within New Zealand

■ As the sole Australasian manufacturer of arc welding electrodes exporting to markets throughout Australia and the Pacific.


Attention pet lovers

interesting fact!

What you feed your cat or dog directly affects how long they live and the quality of their life. Not all foods are created equal. There is only one way to establish what you’re really feeding your pet...read the ingredients!

Here are results from three independent studies:1) The Confidential Dog Food Report analysed over 2,000 pet foods and came up with the best nine. Canidae was one of them. The following dog foods available in New Zealand weren’t on the list; Beneful, Eukanuba, Iams, Pedigree, Purina One, Purina Pro Plan, Purina Dog Chow and Science Diet.

2) Each year The Whole Dog Journal (arguably the best dog journal in the world), rates dog foods from around the world and creates an “approved list” which includes approximately 25 foods. For more than 5 years Canidae has featured. The following

dog foods available in New Zealand aren’t on the list; Beneful, Eukanuba, Iams, Pedigree, Purina One, Purina Pro Plan, Purina Dog Chow and Science Diet.

3) Petsumer Report also does an independent study and ranks pet food out of five, with five being the absolute best. Here’s some of the results:Beneful 0CANIDAE 4.2Eukanuba 2.7Iams 2.7Pedigree 1Purina One 1.9Purina Pro Plan 2.1Purina Dog Chow 1Science Diet 1.5

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In today’s competitive pet food industry, it’s hard to believe what may go into your pet food. Many companies (owned by multi-national corporations) have extensive marketing budgets, that portray a healthy pet jumping around, all thanks to their fantastic pet food. However, they seldom talk about ingredients. And to be frank, that is the most important element, followed closely by taste. Because let’s face it, if your pet doesn’t like the taste, they simply won’t eat it. (Unless it’s a Labrador....)

Here’s the most important bit.

The ingredientsI’m not going to tell you how happy your pet will be or how high they will jump by using our pet food. I’m simply going to give you a quick lesson about ingredients and what to look for and what to avoid.

The way ingredients are listed on packaging is the order that they are according to the percentage of food, so the first ingredient listed is the primary ingredient and so on down the list.

Some list “by-products” as the first ingredient, usually chicken or beef. Now this doesn’t have to be a bad thing. One of the many problems with by-products is what can go into the mix. So for cows this can mean bones, hooves, hides, hair, intestines, or with poultry by-products it can mean feet, beaks, feathers, bones, intestines, as well as the small trimmings that are left behind after they have been boned out for human consumption.

By law, by-products don’t have to include any meat at all in order to be called chicken or beef by-products.

Products with by-products will of course look like any other pet food biscuit. The organic chemicals that make up the mush that remains will still register as amino acids and proteins etc, yet the fact is that a large percentage of it will be completely indigestible to your pet’s digestive system. This means your pet will be unable to harvest goodness for its body out of much of its food.

This results in two things. First, you will have to feed more of the product to your pet to satisfy its nutritional requirements. Second, there will be more “unharvested remains” left to be picked up off your lawns. One of the huge benefits of feeding your pet a food that uses high quality ingredients is that there is less stool volume, because the animal is able to digest more of it. Another notable benefit

is that your animal’s stools will smell a lot better when they are fed a high quality, natural, highly digestible food that doesn’t have rancid meats and fats in it.

Canidae lists chicken and turkey meal as their first ingredients. Chicken, turkey and lamb meals are dry and are less than 10% moisture and contain 50-65% meat proteins.

Canidae and Felidae contain 10 skin and coat conditioners with balanced Omega 6 and Omega 3 fatty Acids: chicken fat, fish meal, flax seed, sunflower oil, lecithin, linoleic acid, rosemary, sage, vitamin E and biotin.

Please go to our website or give us a call for the full Declaration of Ingredients. Without a declaration of ingredients, how do you really know what’s going into your pet’s food?

Why haven’t you heard of us?Simply because we’re relatively new into New Zealand.

We have hundreds of satisfied clients and this year we’ve doubled the number of clients from last year and this is literally growing daily. However, Canidae for dogs and Felidae for cats have been selling in America for many years and are consistently ranked in the top few by leading pet journals and publications including The Whole Dog Journal. We also don’t have the marketing budget of the huge corporations. In fact we have relied heavily on word of mouth, which works well, but we are now starting to do print and radio.

If you would like to discuss anything we’ve mentioned or would like to get sent some info and testimonials please give us a call, or go to our website to see the dozens of raving testimonials available. In fact a large number of clients are breeders, which is testament in itself, as these people take feeding their pets (their business), very seriously. These people normally spend a lot of time researching all options available and we’re pleased to say, they’re massive fans of our product.

Here is a quote that I recently read in The Whole Dog Journal, arguably the best independent dog journal in the world. “I’d like to quickly dismiss the idea that any of the giants – Iams and Eukanuba, Purina, Science Diet - could possibly make dry dog foods that are as good as the foods that have a regular presence on WDJ’s “approved foods” list, (such as Canidae). The fact is, though, of course they could; they have all the resources needed to do so. They could bury most of the competition in the “natural and holistic” niche...if they followed through and used only the same high-quality ingredients typically used by the smaller, boutique brands. But they generally stop short – perhaps because they are unaccustomed to paying a lot for their raw materials, or marketing the products at a correspondingly high sales price.” - Nancy Kerns

Save you time and moneyAs mentioned this is a premium product, and if we sold in pet stores or vets, it would command a huge price tag. However, as we don’t have a “middle man” we can sell it at a price comparable to other “premium” products. In addition to this, your pet will actually require less, as he/she will actually be able to digest and utilise more of the food, which also creates less stools. In addition to this we will take the hassle out of driving to your pet store, lugging the food into and out of your boot, as we will deliver to your door free of charge.

Your satisfaction is assured every time you deal with us through our Make You Happy GuaranteeIf we ever let you down, we’ll ask “what can we do to make you happy?” So far we’ve never refused a customer’s request. And of course there’s a full money back guarantee on the product if your pet doesn’t like it.

Gary Collins, Owner

For more detailed information call on 0800 101 729Level 3, 818 Colombo St, PO Box 1879, Christchurch. Fax: 03 961 5112 - Email: [email protected] - Web: www.canidae.co.nz

All orders are couriered to your door FREE.

If you place your order by 2.00pm most orders are received within 48 hours, unless it’s a rural delivery.

Simply go to our website www.canidae.co.nz or call us toll free on 0800 101 729 and ask for a FREE sample and information pack, or place your order today.

How to order

“It has been almost a year since I switched and Chynna is doing great”

To see hundreds of testimonials in full go to our websiteTestimonials

1. Excellent palatability – “cats and dogs love it”.

2. All natural ingredients (chicken, rice, lamb).

3. All naturally preserved (Vitamins E & C).

4. Premium quality proteins for increased energy.

5. Natural herbs for savoury & medicinal purposes.

6. Premium oils & fat for a healthy, shiny skin & coat (with balanced Omega-3 & Omega-6 fatty acids).

7. Excellent for dogs with allergies or problem skin.

8. Low stool volume (low odour too).

9. Superior digestibility (natural digestive enzymes).

10. CANIDAE is cost-effective (feed 1 cup for 11 kg

of body weight).

11. 100% money back guaranteed.

After the recall scare, I decided to switch dog food for then 11 year old terrier mix dog, Chynna. The food she was on was not one of the recall but she has been having bladder infections her entire life, and was overweight despite giving her a food for overweight dogs. After reading about all the stuff that was in other dog foods and all the great reviews for Canidae, I decided to let her try it.

It has been almost a year since I switched and Chynna is doing great. She has lost close to five pounds, has a lot of

energy and no bladder infections. I adopted another dog six months ago and immediately threw away the food the pound gave and started her on the Canidae All Life Stages dry food formula. Canidae is more expensive than other food, but the money that I saved in medicine for bladder infections and vet visits more than make up for it.

One thing to be thankful for with the food recall, it made me more aware about the nutrition of my dogs. Linda, Houston

Once again voted one of the best pet foods in the world – The Whole Dogfood Journal.

11 Reasons why you should feed your pet Canidae all natural pet food

What you feed your pet directly affects how long they live and the quality of their life

“Thank you for making a great pet food”

I just wanted to say that I recently switched my two dogs to Canidae All Life Stages and it is wonderful. They are both doing great on it and their coats have never looked better. If I can budget it in I plan to switch our two cats to Felidae

when the bag of food we currently have runs out. I’m sure they will do equally as well on it. Thank you for making a great pet food and saving me, I’m sure, hundreds in future vet bills.

CANIDAE All Life Stages

CANIDAE Chicken & Rice

CANIDAE Lamb & Rice

CANIDAE Platinum

CANIDAE Grain Free All Life Stages

CANIDAE Grain Free Salmon

CANIDAE Snap Biscuits Original

CANIDAE Snap Biscuits Lamb & Rice

FELIDAE Cat & Kitten

What you put in your pet’s bowl can affect their life now – and in the future

Mention this advert this month & receive 30% off your first purchasePLUS Call us for a free sample and information on Canidae & Felidae

We Offer A No Questions Asked Money Back Guarantee

Mention this advert this month & receive 30% off your first purchase. PLUS Call us for a free sample and information on Canidae & Felidae

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Central Today Issue 64